Exhibit 2.7



                            STOCK PURCHASE AGREEMENT
                                     BETWEEN
                             SYSTEMSOFT CORPORATION
                                       AND
                         SYKES ENTERPRISES, INCORPORATED





        THIS COMMON STOCK PURCHASE AGREEMENT ("Agreement") is made and
   entered as of this 6th day of May, 1997, by and between SYSTEMSOFT
   CORPORATION, a Delaware corporation with its principal offices at 2 Vision
   Drive, Natick, Massachusetts 01760-2059 (the "Company"), and SYKES
   ENTERPRISES, INCORPORATED, a Florida corporation with its principal
   offices at 100 North Tampa Street, Suite 3900, Tampa, Florida 33602 (the
   "Purchaser").

                                    ARTICLE I
                         AUTHORIZATION AND SUBSCRIPTION

        1.1  Authorization.  Subject to the terms of this Agreement, the
   Company has authorized the sale and issuance to the Purchaser of One
   Million Sixty-Six Thousand Six Hundred Sixty-Six (1,066,666) shares of
   Common Stock, $.01 par value (the "Purchased Shares"), having the rights,
   privileges and preferences as set forth in the Company's Certificate of
   Incorporation.

        1.2  Subscription.  The Purchaser hereby subscribes for and purchases
   from the Company and the Company hereby sells to the Purchaser the
   Purchased Shares for a purchase price of $7.50 per share and an aggregate
   price of Eight Million and 00/100 Dollars ($8,000,000) (the "Purchase
   Price").  The foregoing subscription is hereby accepted by the Company.

        1.3  Delivery.

             (a)  The parties acknowledge that (i) the Company shall deliver
   to the Purchaser a certificate or certificates, registered in the
   Purchaser's name, representing the Purchased Shares, and (ii) the
   Purchaser shall deliver to the Company the Purchase Price by wire transfer
   of immediately available funds.

             (b)  The following deliveries shall be made immediately upon the
   execution herewith, for or on behalf of the Company in connection with the
   transactions required pursuant to, or contemporaneously with, this
   Agreement:

                 (i)   all certificates representing the Purchased Shares;

                 (ii)  any consents or approvals required pursuant to this
                       Agreement;

                 (iii) such other documents as any Purchaser may reasonably
                       request, in form and substance reasonably satisfactory
                       to the Purchaser's counsel.

             (c) The Purchaser is, contemporaneously with the execution
   hereof, delivering to the Company the Purchase Price as set forth in
   Section 1.2 hereof.

             (d) All transactions contemplated by this Agreement shall be
   deemed to be simultaneous and the execution, delivery and closing of each
   such transaction shall be a condition of the obligations of the parties to
   execute, deliver and to close all other contemplated transactions.

                                    ARTICLE II
                  REPRESENTATIONS AND WARRANTIES OF THE COMPANY

        To induce the Purchaser to enter into this Agreement, the Company
   hereby represents and warrants to the Purchaser, as of the date hereof, as
   follows:

        2.1  Organization and Standing.  The Company is a corporation duly
   organized and validly existing under, and by virtue of, the laws of the
   State of Delaware and is in good standing under such laws.  The Company
   has the requisite corporate power and authority to own and operate its
   properties and assets, and to carry on its business as presently conducted
   and as proposed to be conducted.  The Company is currently qualified to do
   business as a foreign corporation in any jurisdiction in which such
   qualification is required, except where the failure to be so qualified
   will not have a material adverse effect on the Company's business or
   financial condition or results of operations (a "Material Adverse
   Effect").  

        2.2  Corporate Power.  The Company has all requisite legal and
   corporate power and authority (i) to execute and deliver this Agreement
   and any other agreement required or desirable to effectuate the
   transactions described herein; (ii) to sell and issue the Purchased
   Shares; and (iii) to carry out and perform its obligations under the terms
   of this Agreement and any other agreement required to effectuate the
   transactions described herein.

        2.3  Authorized Capital Stock.  As of May 1, 1997, the authorized
   capital stock of the Company consists of (i) 1,000,000 shares of Preferred
   Stock, par value $.01 per share, none of which were issued and outstanding
   or held in the treasury of the Company and (ii) 90,000,000 shares of
   Common Stock, of which 25,087,668 shares were issued and outstanding and
   159,246 shares were held in the treasury of the Company.  As of May 1,
   1997, there were reserved for issuance under the Company's various stock
   plans and outstanding warrants an aggregate of up to 6,221,986 shares of
   Common Stock.  Except as provided in the immediately preceding sentence of
   this Section 2.3, as of May 1, 1997, there were no outstanding options,
   warrants, calls, rights, commitments or agreements to which the Company is
   a party or by which the Company is bound obligating the Company to (x)
   issue, deliver or sell, or cause to be issued, delivered or sold,
   additional shares of capital stock of the company or (y) grant, execute or
   enter into any such option, warrant, call, right, commitment or agreement. 
   When issued and delivered to the Purchaser by the Company against payment
   of the consideration set forth herein, the Purchased Shares will be
   validly issued, fully paid and non-assessable.

        2.4  Authorization and Enforceability.  All corporate action on the
   part of the Company, its directors and shareholders necessary for: (i) the
   authorization, execution, delivery and performance of this Agreement by
   the Company; (ii) the authorization, sale, issuance and delivery of the
   Purchased Shares; and (iii) the performance of all of the Company's
   obligations under this Agreement has been duly and validly taken.  This
   Agreement, when executed and delivered by the Company, shall constitute a
   valid and binding obligation of the Company, enforceable in accordance
   with its terms, except as enforceability may be limited by applicable
   bankruptcy, insolvency, reorganization, moratorium or similar laws
   affecting creditors' and contracting parties' rights generally and except
   as enforceability may be subject to the general principles of equity
   (regardless of whether such enforceability is considered in a proceeding
   in equity or at law) and except as the indemnification agreements of the
   Company in this Agreement may be legally unenforceable.  The execution and
   delivery of this Agreement and the consummation of the transactions
   contemplated hereby shall not violate any order, writ, injunction, decree,
   statute, regulation or rule applicable to the Company.

        2.5  SEC Reporting; No Material Adverse Change.  The Company has
   filed in a timely manner all documents that the Company was required to
   file under the Securities Exchange Act of 1934, as amended (the "Exchange
   Act") during the 12 months preceding the date of this Agreement.  The
   Company's Annual Report on Form 10-K for the fiscal year ended January 31,
   1997, complied in all material respects with the requirements of the
   Exchange Act as of its filing date, and the information contained therein
   as of the date thereof did not contain an untrue statement of a material
   fact or omit to state a material fact required to be stated therein or
   necessary to make the statements therein not misleading.  Since January
   31, 1997, there has not been any material adverse change in the assets,
   liabilities, financial condition or operations of the Company from that
   reflected in the financial statements included in the Company's Annual
   Report on Form 10-K, except changes in the ordinary course of business.

        2.6  Proprietary Technology.  The Company owns, currently licenses,
   or otherwise has the legal right to use, all computer software that is
   material to the conduct of the business of the Company, and all such
   computer software is being used by the Company in compliance, in all
   material respects, with any applicable licenses.  To the best knowledge
   and belief of the Company, there are no claims pending or threatened
   against the Company that assert that any of the patents, technology, know-
   how or trade-secrets owned by or licensed by the Company infringe the
   intellectual property rights of any third parties.

        2.7  Warranty Claims.  The Company has adequately reserved in
   accordance with generally accepted accounting principals against any and
   all liabilities under any warranty or extended warranty relating to the
   products manufactured, sold, installed or serviced by it.

        2.8  Licenses, Permits, Compliance, Etc.  The Company has all
   material licenses, franchises, permits and government authorizations
   (collectively, the "Permits") reasonably necessary for the conduct of the
   Company's business as presently conducted, none of which will be
   terminated or otherwise materially adversely affected by the consummation
   of the transactions contemplated by this Agreement.  The Company currently
   complies and has complied in all material respects with all laws,
   regulations and orders applicable to it and to the Company's business.  

        2.9  Consents and Approvals.  The Company has obtained, in form and
   substance acceptable to the Purchaser, the waiver, consent and approval
   (i) of all persons or entities whose waiver, consent or approval is
   required for the Company to consummate its obligations with respect to the
   transactions contemplated by this Agreement; (ii) of any person or entity
   that is required by any material agreement, lease, instrument,
   arrangement, judgment, decree, order or license to which the Company is a
   party or subject as of the date hereof, and that would prohibit or
   materially adversely affect such transactions, or require the waiver,
   consent or approval of any person to such transactions; or (iii) under any
   material agreement, lease, instrument, arrangement, judgment, decree,
   order or license under which, without such waiver, consent or approval,
   such transactions would constitute an occurrence of a breach or a default,
   result in the acceleration of any material obligation thereunder, or give
   rise to a right of any party thereto to terminate its obligations
   thereunder.

        2.10 Compliance with Other Instruments, None Burdensome, etc.  The
   Company is not in violation of any term of its Certificate of
   Incorporation or Bylaws, or, in any material respect, of any term or
   provision of any material mortgage, indebtedness, indenture, contract,
   agreement, instrument, judgment or decree, and is not in violation of any
   order, statute, rule or regulation applicable to the Company where such
   violation would have a Material Adverse Effect on the Company.  The
   execution, delivery and performance of and compliance with this Agreement
   has not resulted and will not result in any violation of, or conflict
   with, or constitute a default under, the Company's Certificate or Bylaws
   or, in any material respect, any of its material agreements or result in
   the creation of any mortgage, pledge, lien, encumbrance or charge upon any
   of the properties or assets of the Company.

        2.11 Litigation, etc.  There are no actions, claims, suits,
   proceedings or investigations pending against the Company or its
   properties before any court, governmental agency, arbitration board or
   other tribunal, nor, to the best of the Company's knowledge, is there any
   threat thereof which would have a Material Adverse Effect on the Company.

        2.12 Offering.  Assuming the truth of the Purchasers' representations
   in Section 3.2 hereof, the offer, sale and issuance of the Purchased
   Shares to be issued in conformity with the terms of this Agreement
   constitutes a transaction exempt from the registration requirements of
   Section 5 of the Securities Act of 1933, as amended (the "Securities
   Act"), and from the qualification requirements of any applicable state
   securities or "blue sky" laws.

        2.13 Previous Sales of Securities.  Since August 1, 1994, all offers
   and sales of securities by the Company have been made in compliance with
   the requirements of the Securities Act and applicable state securities
   laws.

        2.14 Investment Company.  The Company is not an "investment company",
   or an "affiliated person" of an "investment company", or a company
   "controlled" by an "investment company" as such terms are defined in the
   Investment Company Act of 1940, as amended, and the Company is not an
   "investment advisor" or an "affiliated person" of an "investment adviser"
   as such terms are defined in the Investment Advisers Act of 1940, as
   amended.

        2.15 Brokers or Finders.  The Company has not incurred, and will not
   incur, directly or indirectly, as a result of any action taken by the
   Company, any liability for brokerage or finders' fees or agents'
   commissions or any similar charges in connection with this Agreement or
   the Transaction Documents.

        2.16 Use of Proceeds.  The proceeds of the Purchase Price will be
   used for working capital and general corporate purposes.

        2.17 Knowledge and Belief.  In the case of any representation or
   warranty set forth in this Section 2 that is stated to be "to the best
   knowledge and belief", "to the knowledge and belief", "to the knowledge"
   or "to the actual knowledge" of the Company, the Company acknowledges
   that, unless otherwise expressly provided herein with respect to the
   applicable representation or warranty, the Company shall have made all
   reasonable inquiries necessary to determine the truth or falsity of the
   representation or warranty so qualified.

        2.18 Listing.  As soon as practicable after the date hereof, the
   Company shall comply with all requirements of the National Association of
   Securities Dealers, Inc. with respect to the issuance of the Purchased
   Shares and the listing thereof on the NASDAQ National Market.

        2.19 Observation Rights. The Company covenants and agrees that as
   long as the Purchaser is the record or beneficial holder of at least
   250,000 shares of the Purchased Shares (as adjusted for any stock split,
   subdivision, reclassification or similar event), it shall permit the
   Purchaser to have one representative, who shall be John Sykes unless
   otherwise agreed to by the Company (the "Representative"), to attend each
   meeting of the Board of Directors of the Company and to participate in all
   discussions during each such meeting.  The Purchaser shall bear the
   expenses of the Representative traveling to and attending such meetings. 
   The Purchaser agrees that such Representative shall be bound by the
   confidentiality, non-disclosure and limitations on use provision contained
   in that certain Mutual Non-Disclosure Agreement dated April 30, 1997, by
   and between the Company and the Purchaser with respect to any information
   received at such meetings and that the Purchaser and the Representative
   shall be bound by the Company's insider trading policy to the same extent
   as if such Representative were a director of the Company.  Specifically,
   the Purchaser acknowledges that the Company is currently in a black-out
   period which will not expire until forty-eight (48) hours after the
   release of financial results for the Company's quarter ended April 30,
   1997.  The Company reserves the right to exclude the Representative from
   any meeting or portion thereof if a determination has been made by legal
   counsel to the Company that attendance by such Representative could
   adversely affect the attorney-client privilege between the Company and its
   counsel.  The Company shall send to the Representative the notice of the
   time and place of such meetings in the same manner and at the same time as
   it shall send such notice to its directors.

                                   ARTICLE III
                 REPRESENTATIONS AND WARRANTIES OF THE PURCHASER

        The Purchaser hereby represents and warrants to the Company with
   respect to its purchase of the Purchased Shares, as follows:

        3.1  No Conflict.   The execution, delivery and performance of and
   compliance with this Agreement by the Purchaser (i) will not result in any
   violation of, or conflict with, or constitute a default, in any material
   respects, of any of the Purchaser's material agreements or instruments to
   which it is a party, and (ii) will not violate any order, writ,
   injunction, decree, statute, regulation or rule applicable to the
   Purchaser. 

        3.2  Representations, Warranties and Covenants of the Purchaser.  The
   Purchaser represents and warrants to, and covenants with, the Company
   that: (i) the Purchaser is an "accredited investor" as defined in
   Regulation D under the Securities Act of 1933, as amended (the "Securities
   Act") and the Purchaser is also knowledgeable, sophisticated and
   experienced in making, and is qualified to make decisions with respect to
   investments in shares presenting an investment decision like that involved
   in the purchase of the Stock, including investments in securities issued
   by the Company and investments in comparable companies, and has requested,
   received, reviewed and considered all information it deemed relevant in
   making an informed decision to purchase the Purchase Shares; (ii) the
   Purchaser is acquiring the Purchased Shares in the ordinary course of its
   business and for its own account for investments only and with no present
   intention of distributing any of such shares of Purchase Shares or any
   arrangement or understanding with any other persons regarding the
   distribution of such shares of Purchased Shares; (iii) the Purchaser will
   not, directly or indirectly, offer, sell, pledge, transfer or otherwise
   dispose of (or solicit any offers to buy, purchase or otherwise acquire or
   take a pledge of) any of the shares of Purchased Shares except in
   compliance with the Securities Act, applicable state securities laws and
   the respective rules and regulations promulgated thereunder; (iv) the
   Purchaser has, in connection with its decision to purchase the Purchased
   Shares set forth herein, relied only upon the representations and
   warranties of the Company contained herein and in Reports filed pursuant
   to the Securities Exchange Act of 1934, as well as the terms of that
   certain Joint Integration, Marketing and Distribution Agreement dated May
   5, 1997 by and between the Company and the Purchaser; and (v) the Investor
   understands that the certificate representing the Purchased Shares will
   bear a legend to ensure compliance with the Securities Act and the
   Purchaser agrees to comply with the requirements of such legend.

        3.3  Authority; Binding Effect.  The Purchaser further represents and
   warrants to, and covenants with, the Company that (i) the Purchaser has
   full right, power, authority and capacity to enter into this Agreement and
   to consummate the transactions contemplated hereby and has taken all
   necessary action to authorize the execution, delivery and performance of
   this Agreement, and (ii) upon the execution and delivery of this
   Agreement, this Agreement shall constitute a valid and binding obligation
   of the Purchaser enforceable in accordance with its terms, except as
   enforceability may be limited by applicable bankruptcy, insolvency,
   reorganization, moratorium or similar laws affecting creditors' and
   contracting parties' rights generally and except as enforceability may be
   subject to general principles of equity (regardless of whether such
   enforceability is considered in a proceeding in equity or at law) and
   except as the indemnification agreement of the Purchaser herein may be
   legally unenforceable.

                                    ARTICLE IV
                AFFIRMATIVE AND NEGATIVE COVENANTS OF THE COMPANY

        So long as the Purchaser shall own any shares of Common Stock, the
   Company shall comply with the following covenants and agreements:

        4.1  Compliance.  The Company shall comply with all applicable
   statutes and governmental regulations, including, but not limited to,
   applicable federal and state securities laws, and shall pay and discharge,
   before any penalty attaches thereto for non-payment thereof, all taxes,
   assessments and governmental charges of any kind levied upon or assessed
   against the Company; provided, however, that the Company shall not be
   required to pay any such taxes, assessments or other governmental charges
   so long as it shall be in good faith contesting the validity thereof, and
   shall have reserved for the payment of the taxes, assessments or other
   governmental in a manner satisfactory to the Purchaser.

        4.2  Cooperation.  The Company shall cooperate with the Purchaser,
   take such actions, and execute such documents and provide such information
   as the Purchaser may from time to time reasonably request to effect the
   transactions contemplated by, and the purposes of, this Agreement and any
   agreements executed pursuant to or in connection with this Agreement.

        4.3  Rule 144 Reporting.  With a view to making available to the
   Purchaser the benefits of certain rules and regulations of the Securities
   and Exchange Commission which may permit the sale of the Purchased Shares
   to the public without registration, the Company agrees to use its best
   efforts to:

             (a) Make and keep public information available, as those terms
   are understood and defined in Rule 144 under the Securities Act; 

             (b) Use its best efforts to file with the Securities and
   Exchange Commission in a timely manner all reports and other documents
   required of the Company under the Securities Act and the Exchange Act; and

             (c) So long as the Purchaser owns any Restricted Securities (as
   defined in Section 5.1 hereof), cooperate with the Purchaser in providing
   information necessary to effect a sale, including furnishing to the
   Purchaser forthwith upon request a written statement by the Company as to
   its compliance with the reporting requirements of Rule 144, and of the
   Securities Act and the Exchange Act, a copy of the most recent annual or
   quarterly report of the Company filed with the Securities and Exchange
   Commission.

                                    ARTICLE V
          RESTRICTIONS ON TRANSFERABILITY OF SECURITIES; COMPLIANCE WITH
                       SECURITIES ACT; REGISTRATION RIGHTS

        5.1  Certain Definitions.  As used in this Agreement, the following
   terms shall have the following respective meanings:

             (a) "Commission" shall mean the Securities and Exchange
   Commission or any other federal agency at the time administering the
   Securities Act.

             (b) "Holder" shall mean any person who holds Registrable
   Securities and any person holding Registrable Securities to whom the
   rights under this Section 5 have been transferred in accordance with
   Section 5.13 hereof.

             (c) "Initiating Holder" shall mean the Purchaser or any persons
   who in the aggregate are Holders of at least forty percent (40%) of the
   Registrable Securities.

             (d) "Register," "registered" and "registration" refer to a
   registration effected by preparing and filing with the Commission a
   registration statement in compliance with the Securities Act, and the
   declaration or ordering of the effectiveness of such registration
   statement.

             (e) "Registrable Securities" means (i) the Purchased Shares and
   (ii) any other securities issued or issuable in connection with the
   Purchased Shares, upon any stock split, stock dividend, recapitalization,
   or similar event, provided, however, that any such shares of stock that as
   of the date of the determination (i) have previously been sold,
   transferred or assigned by the Investor or (ii) may be sold either without
   limitation pursuant to Rule 144(k) under the Securities Act or within the
   volume limitations of Rule 144 under the Securities Act, shall not be
   deemed Registrable Shares or entitled to benefits of the registration
   rights granted hereunder.

             (f) "Registration Expenses" shall mean all expenses, except
   Selling Expenses as defined below, incurred by the Company in complying
   with Sections 5.5 and 5.6 hereof, including, without limitation, all
   registration, qualification and filing fees, printing expenses, escrow
   fees, fees and disbursements of counsel for the Company, blue sky fees and
   expenses, the expense of any special audits incident to or required by any
   such registration (but excluding the compensation of regular employees of
   the Company which shall be paid in any event by the Company) and the
   reasonable fees and disbursements of one counsel for all Holders.

             (g) "Restricted Securities" shall mean the securities of the
   Company required to bear the legend set forth in Section 5.3 hereof.

             (h) "Selling Expenses" shall mean all underwriting discounts,
   selling commissions and stock transfer taxes applicable to the securities
   registered by the Holders and, except as set forth in the definition of
   Registration Expenses, all reasonable fees and disbursements of counsel
   for any Holder.

        5.2  Restrictions on Transferability.  Any shares of Common Stock
   purchased under the terms hereof shall not be sold, assigned, pledged or
   in any way transferred except (i) upon satisfaction of the conditions
   specified in this Section 5, which conditions are intended to ensure
   compliance with the provisions of the Securities Act or (ii) otherwise in
   accordance with the Securities Act.  The Purchaser will cause any proposed
   purchaser, assignee, pledgee or transferee of the Purchased Shares held by
   the Purchaser to agree to take and hold such securities subject to the
   provisions and conditions of this Section 5.

        5.3  Restrictive Legend.  Each certificate representing (i) the
   Purchased Shares and (ii) any other securities issued in respect of the
   shares of Purchased Shares upon any stock split, stock dividend,
   recapitalization, merger, consolidation or similar event, shall (unless
   otherwise permitted by the provisions of Section 5.4 below) be stamped or
   otherwise imprinted with a legend substantially in the form described in
   Section 6 hereof.

        5.4  Reserved. 

        5.5  Requested Registration.

             (a) Request for Registration.  In the event the Company shall
   receive within two (2) years from the date of this Agreement from
   Initiating Holders a written request that the Company effect a
   registration under the Securities Act with respect to at least twenty
   percent (20%) (or any lesser percentage if the anticipated aggregate
   offering price would exceed Eight Million Dollars ($8,000,000) of the
   Registrable Securities), the Company shall:

                  (i)  promptly give written notice of the proposed
                       registration, qualification or compliance to all
                       Holders; and

                  (ii) as soon as practicable, but not later than sixty (60)
                       days from receipt of request, file such registration
                       and use its best efforts to have the same declared
                       effective (including, without limitation, appropriate
                       qualification under applicable blue sky or other state
                       securities laws and appropriate compliance with
                       applicable regulations issued under the Securities Act
                       and any other governmental requirements or
                       regulations) as may be so requested and as would
                       permit or facilitate the sale and distribution of all
                       or such portion of such Registrable Securities as are
                       specified in such request, together with all or such
                       portion of the Registrable Securities of any Holder or
                       Holders joining in such request as are specified in a
                       written request received by the Company within twenty
                       (20) days after receipt of such written notice from
                       the Company; and

   provided, however, that the Company shall not be obligated to take any
   action to effect any such registration, qualification or compliance
   pursuant to this Section 5.5:


             (A)  In any particular jurisdiction in which the Company would
                  be required to execute a general consent to service of
                  process in effecting such registration, qualification or
                  compliance unless the Company is already subject to service
                  in such jurisdiction and except as may be required by the
                  Securities Act; or

             (B)  Until a date which is One Hundred and Twenty (120) days
                  following the date hereof; or

             (C)  After the Company has effected one (1) such registration
                  pursuant to this Section 5.5(a), and such registration has
                  been declared or ordered effective.

             (b)  If at the time of any request to register Registrable
   Shares pursuant to this Section 5.5 (i) the Company is engaged or has
   fixed plans to engage within sixty (60) days of the time of the request in
   a registered public offering of its securities, (ii) the Company is in
   possession of material information that it deems advisable not to disclose
   in a registration statement, (iii) the Company shall have delivered to the
   Purchaser a certificate of an officer of the Company to the effect that,
   on the advice of counsel, the Company believes such delay is necessary to
   comply with Regulation M under the Exchange Act, (iv) the Company is
   prohibited (pursuant to the terms of an underwriting agreement in
   connection with a public offering of its securities or otherwise) from
   filing such registration statement or (v) the Company is engaged in any
   other activity which, in the good faith determination of the Company's
   Board of Directors, would be adversely affected by the requested
   registration to the material detriment of the Company, then the Company
   may at its option direct that such request be delayed for a reasonable
   period not in excess of sixty (60) days from the time such event,
   situation or activity no longer exists.

             (c)  Underwriting.  If the Initiating Holders intend to
   distribute the Registrable Securities covered by its request by means of
   an underwriting, they shall so advise the Company as a part of their
   request made pursuant to Section 5.5(a) hereof and the Company shall
   include such information in the written notice to Holders referred to in
   Section 5.5(a) hereof.  In such event, any Holder desiring to exercise its
   right to registration pursuant to this Section 5.5 shall include within
   its registration request a statement as to whether such Holder desires to
   (i) participate in such underwriting and include such Holder's Registrable
   Securities in such underwriting or (ii) register such Holder's Registrable
   Securities without participating in such underwriting (in which event the
   Holder shall inform the Company, as part of such request, of the method by
   which the Holder intends to distribute such Registrable Securities).  All
   Holders proposing to distribute their Registrable Securities through such
   underwriting shall (together with the Company and any other shareholders
   distributing their securities through such underwriting) enter into an
   underwriting agreement in customary form with the managing underwriter(s)
   selected for such underwriting by a majority in interest of the Initiating
   Holders but subject to the Company's reasonable approval.  If any Holder
   disapproves of the terms of the underwriting, such Holder may elect to
   withdraw therefrom by written notice to the Company, the managing
   underwriter and the Initiating Holder, in which event the Registrable
   Securities so withdrawn from the underwriting may nonetheless, at the
   option of the Holder, be included in the registration.  All Holders
   proposing to distribute their Registrable Securities other than through
   such underwriting shall, if the managing underwriter determines that
   marketing factors so require and so advises the Company in writing, agree
   to refrain from distributing such Registrable Securities for One Hundred
   Twenty (120) days after the effective date of the applicable registration
   statement, on the condition that all other shareholders proposing to
   distribute shares of their Common Stock other than through such
   underwriting who own or have rights to acquire a number of shares of
   Common Stock equal to five percent (5%) or more of the outstanding shares
   of Common Stock also agree to so refrain.

        Notwithstanding any other provision of this Section 5.5, if the
   managing underwriter determines that marketing factors require a
   limitation on the number of shares to be underwritten and so advises the
   Company in writing, and if, as a result of such limitation, the number of
   Registrable Securities included in the underwriting must be limited, the
   Holders' right to participate in the underwriting shall be limited in
   proportion to the number of Registrable Securities required to be
   registered by each Holder.  Any Registrable Securities excluded from the
   underwriting by reason of the underwriter's marketing limitation may
   nonetheless, at the option of the Holder, be included in the registration. 
   All Holders of Registrable Securities included in the registration but not
   included in such underwriting pursuant to this Section 6.5(b) shall notify
   the Company of the intended method of distribution of such shares and
   shall, if the managing underwriter determines that marketing factors so
   require and so advises the Company in writing, agree to refrain from
   distributing such shares for One Hundred Twenty (120) days after the
   effective date of the applicable registration statement, on the condition
   that all other shareholders proposing to distribute shares of their Common
   Stock other than through such underwriting who own or have rights to
   acquire a number of shares of Common Stock equal to five percent (5%) or
   more of the outstanding shares of Common Stock also agree to so refrain. 
   To facilitate the allocation of shares in accordance with the above
   provisions, the Company or the underwriters may round the number of shares
   allocated to any Holder to the nearest one hundred (100) shares.

        Notwithstanding any other provision of this Section 5.5, if the
   managing underwriter determines that marketing factors require that the
   registration be limited to shares included in the underwriting and so
   advises the Company in writing, the Holders will have no right to register
   their Registrable Securities without participating in the underwriting. 
   In such event, (i) any Registrable Securities excluded from the
   underwriting by reason of Section 5.5(b) hereof shall also be excluded
   from the registration, and (ii) any Registrable Securities withdrawn from
   the underwriting as provided in Section 5.5(b) hereof shall also be
   withdrawn from the registration.  

             (d)  Inclusion of Company and Other Shares.  The Company may
   include shares of Common Stock for its own account in any registration and
   underwriting pursuant to Sections 5.5 and 5.6; provided, however, that the
   Company may include shares for its own account in an underwritten offering
   only if the managing underwriter so agrees and if the amount of
   Registrable Securities which would otherwise have been included in the
   underwriting will not thereby be diminished.  The Company may include
   shares of Common Stock held by shareholders other than Holders in a
   registration statement pursuant to Section 5.5 or 5.6 if, and to the
   extent that, the amount of Registrable Securities otherwise includable in
   such registration statement would not thereby be diminished.

        5.6  Company Registration.

             (a)  Notice of Registration.  If at any time or from time to
   time the Company shall determine to register any of its securities, either
   for its own account or for the account of a security holder or holders,
   other than (1) a registration relating solely to employee benefit plans on
   Form S-8 (or any successor form to Form S-8); (2) a registration relating
   solely to a business combination transaction on Form S-4 (or any successor
   form to Form S-4); or (3) any other registration which is not appropriate
   for the registration for the Registrable Securities for sale to the
   public, then the Company will:

                  (i)  promptly give to each Holder thirty (30) days written
                       notice thereof (which notice shall include, to the
                       extent available, a list of jurisdictions in which the
                       Company intends to attempt to qualify such securities
                       under applicable blue sky or other state securities
                       laws); and

                  (ii) include in such registration (and any related
                       qualification under blue sky laws or other
                       compliance), and in any underwriting involved therein,
                       all the Registrable Securities specified in written
                       request or requests, made within twenty (20) days
                       after receipt of such written notice from the Company,
                       by any Holder.

             (b)  Underwriting.  If the registration of which the Company
   gives notice is for a public offering involving an underwriting, the
   Company shall so advise the Holders as a part of the written notice given
   pursuant to Section 5.6(a)(i) hereof.  In such event, any Holder desiring
   to exercise its right to registration pursuant to this Section 5.6 shall
   include within its registration request a statement as to whether such
   Holder desires to (i) participate in such underwriting or (ii) register
   their Registrable Securities without participating in such underwriting
   (in which event the Holder shall inform the Company, as part of such
   request, of the method by which the Holder intends to distribute such
   shares).  All Holders proposing to distribute their Registrable Securities
   through such underwriting shall (together with the Company and the other
   shareholders distributing their securities through such underwriting)
   enter into an underwriting agreement in customary form with the managing
   underwriter, in which event Registrable Securities so withdrawn from the
   underwriting may, nonetheless, at the option of the Holder, be included in
   the registration.  All Holders proposing to distribute their Registrable
   Securities other than through such underwriting shall, if the managing
   underwriter determines that marketing factors so require and so advises
   the Company in writing, agree to refrain from distributing such
   Registrable Shares for One Hundred Twenty (120) days after the effective
   date of the applicable registration statement, on the condition that all
   other shareholders proposing to distribute shares of their Common Stock
   other than through such underwriting who own or have rights to acquire a
   number of shares of Common Stock equal to five percent (5%) or more of the
   outstanding shares of Common Stock also agree to so refrain.

        Notwithstanding any other provision of this Section 5.6, if the
   managing underwriter determines that marketing factors require a
   limitation on the number of outstanding shares to be underwritten and so
   advises the Company in writing, the number of Registrable Securities
   included in the underwriting may be limited, in which case the Holders'
   rights to participate in the underwriting and the rights of all other
   shareholders of the Company desiring to participate in the underwriting
   (other than, if the registration was demanded by another shareholder
   pursuant to such other shareholder's right to a demand registration) shall
   be limited in proportion to the number of Registrable Securities requested
   to be registered by each such Holder.  To facilitate the allocation of
   shares in accordance with the above provisions, the Company may round the
   number of shares allocated to any Holder or other shareholder to the
   nearest One Hundred (100) shares.  Any Registrable Securities excluded
   from the underwriting by reason of the underwriter's marketing limitation
   may nonetheless, at the option of the Holder, be included in the
   registration.  All Holders of Registrable Securities included in the
   registration but excluded from such underwriting pursuant to this Section
   5.6(b) shall inform the Company of the intended method of distribution of
   such Registrable Securities and shall, if the managing underwriter
   determines that marketing factors so require and so advises the Company in
   writing, agree to refrain from distributing such Registrable Securities
   for One Hundred Twenty (120) days after the effective date of the
   applicable registration statement, on the condition that all other
   shareholders proposing to distribute shares of their Common Stock other
   than through such underwriting who own or have rights to acquire a number
   of shares of Common Stock equal to five percent (5%) or more of the
   outstanding shares of Common Stock also agree to so refrain.

        Notwithstanding any other provision of this Section 5.6, if the
   managing underwriter determines that marketing factors require that the
   registration be limited to shares included in the underwriting and so
   advises the Company in writing, the Holders will have no right to register
   Registrable Securities without participating in the underwriting.  In such
   event, (i) any Registrable Securities excluded from the underwriting by
   reason of Section 5.6(b) hereof shall also be excluded from the
   registration, and (ii) any Registrable Securities withdrawn from the
   underwriting as provided in Section 5.6(b) hereof shall also be withdrawn
   from the registration.

      The Company may include shares of Common Stock held by shareholders
   other than Holders in a registration statement pursuant to Section 5.5 or
   5.6 if, and to the extent that, the amount of Registrable Securities
   otherwise includable in such registration statement would not thereby be
   diminished.

             (c)  No Requirement to File and Right to Terminate Registration. 
   The Company shall not be required by this Section 5.6 to file a
   registration statement at any time or to prosecute a filing to
   effectiveness.  The Company shall have the right to terminate or withdraw
   any registration initiated by it under this Section 5.6 prior to the
   effectiveness of such registration whether or not any Holder has elected
   to include securities in such registration.

        5.7  Reserved.

        5.8  Limitations on Subsequent Registration Rights.  The Company
   shall not enter into any agreement granting any holder or prospective
   holder of any securities of the Company registration rights with respect
   to such securities unless such rights are fully subordinate to the rights
   of the Purchaser contained in this Section 5, or are approved by the
   Purchaser, which approval shall not be unreasonably withheld or delayed.

        5.9  Expenses of Registration.  All Registration Expenses incurred in
   connection with registration(s) pursuant to Sections 5.5 and 5.6 shall be
   borne by the Company.  Unless otherwise stated, all Selling Expenses
   relating to securities registered on behalf of the Holders shall be borne
   by the Holders of such securities pro rata on the basis of the number of
   shares so registered.

        5.10 Registration Procedures.  In the case of each registration,
   qualification or compliance effected by the Company pursuant to this
   Section 5, the Company will keep each Holder advised in writing as to the
   initiation of each registration, qualification and compliance and as to
   the completion thereof.  At its expense the Company shall:

             (a)  Keep such registration, qualification or compliance
   pursuant to this Section 5 effective until May 6, 1999 or until the Holder
   or Holders have completed the distribution described in the registration
   statement relating thereto, whichever occurs first; provided, however,
   that, notwithstanding anything to the contrary in this Agreement, if at
   any time and from time to time after the first date of effectiveness of
   the registration of Registrable Shares pursuant to Section 5.5 the Company
   notifies the Purchaser in writing of the existence of a Potential Material
   Event, the Purchaser and any other persons who hold shares of stock
   registered pursuant to this Section 5.5 shall not offer or sell any of
   their shares of stock from the time of the giving of such notice to the
   earliest to occur of (a) the public disclosure by the Company of the
   Potential Material Event, (b) receipt of written notice from the Company
   that such Potential Material Event no longer exists, or (c) the date
   twenty (20) days after the date of the notice of such Potential Material
   Event.  The Company may exercise its right to notify the Investor of the
   existence of a Potential Material Event only twice.  The term, "Potential
   Material Event" shall mean any of the following: (i) the possession by the
   Company of material information not ripe for disclosure in a registration
   statement, which shall be evidenced by determinations in good faith by the
   Board of Directors of the Company that disclosure of such information
   would be detrimental to the business and affairs of the Company and that
   the registration statement would be materially misleading absent the
   inclusion of such information; or (ii) any material engagement or activity
   by the Company which would, in the good faith, determination of the Board
   of Directors of the Company, be adversely affected by disclosure in a
   registration by the Board of Directors of the Company that the
   registration statement would be materially misleading absent the inclusion
   of such information; and

             (b)  Furnish such number of prospectuses and such other
   documents incident thereto as the Holder from time to time may reasonably
   request.

        5.11 Information by Holder.  The Holder or Holders of Registrable
   Securities included in any registration shall promptly furnish the Company
   such information regarding such Holder or Holders, the Registrable
   Securities held by them and the distribution proposed by such Holder or
   Holders as the Company may request in writing and as shall be required in
   connection with any registration, qualification or compliance referred to
   in this Section 5.

        5.12 Indemnification.

             (a)  The Company will indemnify and hold harmless each Holder,
   each of its officers, directors and partners, and each person controlling
   such Holder within the meaning of Section 15 of the Securities Act, with
   respect to which registration, qualification or compliance has been
   effected pursuant to this Section 5, and each underwriter, if any, and
   each person who controls any underwriter within the meaning of Section 15
   of the Securities Act, against all expenses, claims, losses, damages or
   liabilities (or actions in respect thereof), including any of the
   foregoing incurred in settlement of any litigation, commenced or
   threatened, arising out of or based on any untrue statement (or alleged
   untrue statement) of a material fact contained in any registration
   statement, prospectus, offering circular or other document, or any
   amendment or supplement thereto, incident to any such registration,
   qualification or compliance, or based on any omission (or alleged
   omission) to state therein a material fact required to be stated therein
   or necessary to make the statements therein, in light of the circumstances
   in which they were made, not misleading, or any violation by the Company
   of the Securities Act or any rule or regulation promulgated under the
   Securities Act applicable to the Company in connection with any such
   registration, qualification or compliance, and the Company will reimburse
   each such Holder, each of its officers and directors, and each person
   controlling such Holder, each such underwriter and each person who
   controls any such underwriter, for any legal and any other expenses
   reasonably incurred in connection with investigating, preparing or
   defending any such claim, loss, damage, liability or action, provided that
   the Company will not be liable in any such case to the extent that any
   such claim, loss, damage, liability or expense arises out of or is based
   on any untrue statement or omission or alleged untrue statement or
   omission, made in reliance upon and in conformity with written information
   furnished to the Company by an instrument duly executed by such Holder,
   controlling person or underwriter and stated to be specifically for use
   therein.  Such indemnification and reimbursement of expenses shall remain
   in full force and effect regardless of any investigation made by or on
   behalf of such Holder, its directors or officers, such underwriter, its
   directors or officers, or such controlling person, and shall survive the
   transfer of any or all Registrable Securities by such Holder.

             (b)  Each Holder will, if Registrable Securities held by such
   Holder are included in the securities as to which such registration,
   qualification or compliance is being effected, indemnify and hold harmless
   the Company, each of its directors and officers, each underwriter, if any,
   of the Company's securities covered by such a registration statement, each
   person who controls the Company or such underwriter within the meaning of
   Section 15 of the Securities Act, and each other such Holder, each of its
   officers and directors and each person controlling such Holder within the
   meaning of Section 15 of the Securities Act, against all claims, losses,
   damages and liabilities (or action in respect thereof) arising out of or
   based on (i) any untrue statement (or alleged untrue statement) of a
   material fact contained in any such registration statement, prospectus,
   offering circular or other document, or any omission (or alleged omission)
   to state therein a material fact required to be stated therein or
   necessary to make the statements therein not misleading, and will
   reimburse the Company, such Holders, such directors, officers, persons,
   underwriters or control persons for any legal or any other expenses
   reasonably incurred in connection with investigating or defending any such
   claim, loss, damage, liability or action, in each case to the extent, but
   only to the extent, that such untrue statement (or alleged untrue
   statement) or omission (or alleged omission) is made in such registration
   statement, prospectus, offering circular or other document in reliance
   upon and in conformity with written information furnished to the Company
   by an instrument duly executed by such Holder and stated to be
   specifically for use therein; or (ii) any violation by such Holder of the
   Securities Act or any rule or regulation promulgated under the Securities
   Act applicable to Holder in connection with any such registration,
   qualification or compliance.  Notwithstanding the foregoing, (i) the
   liability of each Holder under this subsection (b) shall be limited to an
   amount equal to the public offering price of the shares sold by such
   Holder, unless such liability arises out of or is based on willful conduct
   by such Holder; and (ii) the indemnity agreement contained in this
   subsection (b) shall not apply to amounts paid in settlement of any such
   loss, claim, damage, liability or action if such settlement is effected
   without the consent of such Holder.  Such indemnification and
   reimbursement of expenses shall remain in full force and effect regardless
   of any investigation made by or on behalf of the Company, its officers or
   directors, any such other Holder, its officers or directors, or any such
   controlling person, and shall survive the transfer of any or all
   Registrable Securities by any such other Holder.

             (c)  Each party entitled to indemnification under this Section
   5.12 (the "Indemnified Party") shall give notice to the party required to
   provide indemnification (the "Indemnifying Party") promptly after such
   Indemnified Party has actual knowledge of any claim as to which indemnity
   may be sought, and shall permit the Indemnifying Party to assume the
   defense of any such claim or any litigation resulting therefrom, provided
   that counsel for the Indemnifying Party, who shall conduct the defense of
   such claim or litigation, shall be approved by the Indemnified Party
   (whose approval shall not unreasonably be withheld), and the Indemnified
   Party may participate in such defense at such party's expense, and
   provided further that the failure of any Indemnified Party to give notice
   as provided herein shall not relieve the Indemnifying Party of its
   obligations under this Section 5 unless the failure to give such notice is
   materially prejudicial to an Indemnifying Party's ability to defend such
   action and provided further, that the Indemnifying Party shall not assume
   the defense for matters as to which there is a conflict of interest or
   separate and different defenses.  No Indemnifying Party, in the defense of
   any such claim or litigation, shall, except with the consent of each
   Indemnified Party, consent to entry of any judgment or enter into any
   settlement which does not include as an unconditional term thereof the
   giving by the claimant or plaintiff to such Indemnified Party of a release
   from all liability in respect to such claim or litigation.

        5.13 Transfer of Registration Rights.  The rights granted to the
   Holders under this Section 5 may be assigned at any time without the prior
   written consent of the Company to a transferee or assignee in connection
   with any transfer or assignment of Registrable Securities by the Holders;
   provided that such transferee or assignee is an affiliate of the Holders,
   without any requirement as to minimum holding by such transferee or
   assignee.  In addition to the foregoing, such rights may be assigned to
   any other transferee or assignee with the written consent of the Company,
   which consent shall not be unreasonably delayed or withheld, in connection
   with any transfer or assignment of Registrable Securities by the Holders;
   provided that such transfer may otherwise be effected in accordance with
   applicable securities laws.

                                    ARTICLE VI
                                      LEGEND

        Each certificate representing the Purchased Shares shall be endorsed
   as soon as reasonably possible with a legend in substantially the
   following form (in addition to any legends required under applicable state
   securities laws):

        THE SHARES REPRESENTED BY THIS CERTIFICATE HAVE BEEN ACQUIRED
        FOR INVESTMENT AND HAVE NOT BEEN REGISTERED UNDER THE SECURITIES
        ACT OF 1933, AS AMENDED.  SUCH SHARES MAY NOT BE SOLD OR
        TRANSFERRED IN THE ABSENCE OF SUCH REGISTRATION, UNLESS THE
        COMPANY RECEIVES AN OPINION OF COUNSEL STATING THAT SUCH SALE OR
        TRANSFER IS EXEMPT FROM THE REGISTRATION AND PROSPECTUS DELIVERY
        REQUIREMENTS OF SAID ACT.

        The above legend may be removed, and the Company shall issue a share
   or shares of Common Stock, without a securities legend to the holder of
   such share or shares of capital stock of the Company (i) if such stock is
   registered under the Securities Act and a prospectus meeting the
   requirements of Section 10 of the Securities Act is available for use by
   such holder, or (ii) if such holder provides the Company with an opinion
   of counsel experienced in Securities Act matters for such holder, to the
   effect that the proposed sale, transfer or assignment of such stock may be
   made without registration under the Securities Act or any state securities
   law.

                                   ARTICLE VII
                                     SURVIVAL

        Any implication in this Agreement to the contrary notwithstanding,
   all written statements contained in any document, certificate, memorandum
   or other instrument delivered by or on behalf of the Company, pursuant
   hereto, or in connection with the transactions contemplated hereby, shall
   be deemed representations and warranties hereunder by the Company.  The
   representations, warranties, covenants and agreements made herein by the
   parties hereto shall survive any investigation made by the Purchaser and
   the consummation of the transactions contemplated hereby for a period of
   two years from the date hereof.

                                   ARTICLE VIII
                                  MISCELLANEOUS

        8.1  Governing Law.  This Agreement shall be governed in all respects
   by the internal laws of the State of Delaware (excluding its conflict of
   law provisions).

        8.2  Successors and Assigns.  Except as otherwise provided herein,
   the provisions hereof shall inure to the benefit of, and be binding upon
   the successors, assigns, heirs, executors and administrators of the
   parties hereto, provided, however, that the rights of the Purchaser to
   purchase the Purchased Shares shall not be assignable without the written
   consent of the Company.

        8.3  Entire Agreement; Amendment.  This Agreement and the other
   documents delivered pursuant hereto at the closing, Agreement constitute
   the full and entire understanding and agreement between the parties with
   regard to the subjects hereof and thereof, and no party shall be liable or
   bound to any other party in any manner by any warranties, representations
   or covenants except as specifically set forth herein or therein.  Except
   as expressly provided herein, neither this Agreement nor any term hereof
   may be amended, waived, discharged or terminated other than by a written
   instrument signed by the party against whom enforcement of any such
   amendment, waiver, discharge or termination is sought.

        8.4  Notices.  All notices, requests, claims, demands and other
   communications hereunder shall be in writing and shall be given (and shall
   be deemed to have been duly given upon receipt) by hand delivery, by
   facsimile or telex or by overnight delivery service of a reputable
   delivery company to the respective parties addressed as provided below or
   shall be deemed to have been duly given four (4) business days after being
   mailed by registered or certified mail (return receipt requested) to the
   respective parties addressed as follows:

             If to the Purchaser:

             Sykes Enterprises, Incorporated
             100 North Tampa Street, Suite 3900
             Tampa, Florida  33602
             Attention:  David Garner, Senior Vice President
                       John Crites, Vice President, General Counsel
             Fax Number:  (813) 273-0148

             With a copy to:

             Foley & Lardner
             100 North Tampa, Suite 2700
             Tampa, Florida 33602-3391
             Attention:  Martin A. Traber, Esq.
             Fax Number:  (813) 221-4210

        If to the Company, at such address as set forth opposite or below its
        name as it appears on the signature page hereof:

             SystemSoft Corporation
             2 Vision Drive
             Natick, Massachusetts 01760-2059
             Attention: David P. Sommers, Chief Financial Officer
             Fax Number:  (508) 652-2211

             With a copy to:

             Testa, Hurwitz & Thibeault, LLP
             High Street Tower
             125 High Street
             Boston, Massachusetts 02110
             Attention: Mitchell S. Bloom, Esq.
             Fax No.:  (617) 248-7100

   or to such other address as the person to whom notice is given may have
   previously furnished to the others in writing in the manner set forth
   above.

        8.5  Delays or Omissions.  Except as expressly provided herein, no
   delay or omission to exercise any right, power or remedy accruing to any
   holder of any Purchased Shares, upon any breach or default of the Company
   under this Agreement, shall impair any such right, power or remedy of such
   holder nor shall it be construed to be a waiver of any such breach or
   default, or an acquiescence therein, or a waiver of or acquiescence in any
   similar breach or default thereafter occurring; nor shall any wavier of
   any single breach or default be deemed a waiver of any other breach or
   default theretofore or thereafter occurring.  Any waiver, permit, consent
   or approval of any kind or character on the part of any holder of
   Purchased Shares of any breach or default under this Agreement, or any
   waiver on the part of any holder of Purchased Shares of any provisions or
   conditions of this agreement, must be in writing and shall be effective
   only to the extent specifically set forth in such writing.  All remedies,
   either under this Agreement or by law or otherwise afforded to any holder
   of Purchased Shares, shall be cumulative and not alternative.

        8.6  Expenses.  The Company and the Purchaser shall each bear its own
   expenses in connection with negotiation, due diligence and entering into
   of this Agreement.

        8.7  Counterparts.  This Agreement may be executed in any number of
   counterparts, each of which may be executed by less than all of the
   parties, each of which shall be enforceable against the parties actually
   executing such counterparts, and all of which together shall constitute
   one instrument.

        8.8  Severability.  In the event that any provision of this Agreement
   becomes or is declared by a court of competent jurisdiction to be illegal,
   unenforceable or void, this Agreement shall continue in full force and
   effect without said provisions; provided that no such severability shall
   be effective if it materially changes the economic benefit of this
   Agreement to any party.

        8.9  Titles and Subtitles.  The titles and subtitles used in this
   Agreement are used for convenience only and are not considered in
   construing or interpreting this Agreement.

        IN WITNESS WHEREOF, the parties hereto have executed this Agreement
   as of the date first above written.

                                      SYSTEMSOFT CORPORATION


                                      By:                                    
                                           Robert F. Angelo, President,
                                           Chief Executive Officer



   

                            PURCHASER SIGNATURE PAGE

        The undersigned Purchaser hereby executes the Stock Purchase
   Agreement with SystemSoft Corporation (the "Company") and hereby
   authorizes this signature page to be attached to a counterpart of such
   document executed by a duly authorized officer of the Company.

   No. of Shares to be
    Purchased: 1,066,667                SYKES ENTERPRISES, INCORPORATED



                                        By:___________________
                                             John L. Crites, Jr., Vice
                                             President and General Counsel


   Name in which Shares of Stock
   are to be registered:                SYKES ENTERPRISES, INCORPORATED

   Address of registered holder:        100 North Tampa Street, Suite 3900
                                        Tampa, Florida 33602

   Social Security or Tax ID No. of     56-1383460
   registered holder:
                                        _________________________
                                        John L. Crites, Jr., Vice President
   Contact name and                     and General Counsel
    telephone number                    (813) 274-1000
    regarding settlement
    and registration: