EXHIBIT 11 COMPUTATION OF PRIMARY AND FULLY DILUTED NET INCOME PER COMMON SHARE THREE MONTHS ENDED MARCH 31 (DOLLARS IN MILLIONS, EXCEPT PER SHARE DATA) 1996 1995 PRIMARY: Average shares outstanding 134,586,125 133,797,144 Net effect of the assumed purchase of stock under the stock option and stock purchase plans--based on the treasury stock method using average market price 2,434,786 1,748,589 137,020,911 135,545,733 Net income $176.8 $133.8 Preferred dividends (1.7) (1.9) Net income applicable to common equity $175.1 $131.9 Net income per common share $1.28 $.97 FULLY DILUTED:* Average shares outstanding 134,586,125 133,797,144 Net effect of the assumed purchase of stock under the stock option and stock purchase plans--based on the treasury stock method using average market price or period-end market price, whichever is higher 2,693,688 2,151,338 Assumed conversion of Series 1991A Preferred Stock 3,443,702 3,655,684 140,723,515 139,604,166 Net income $176.8 $133.8 Preferred dividends, excluding 1991A Preferred Stock -- -- Net income applicable to common equity $176.8 $133.8 Net income per common share $1.26 $.96 *This calculation is submitted in accordance with Regulation S-K item 601(b)(11) although not required by footnote 2 to paragraph 17 of APB Opinion No. 15 because it results in dilution of less than 3%.