EXHIBIT 10.5

                GENESYS TELECOMMUNICATIONS LABORATORIES, INC.

                        EMPLOYEE STOCK PURCHASE PLAN
                        ----------------------------



     I.   PURPOSE OF THE PLAN

          This Employee Stock Purchase Plan is intended to promote the interests
of Genesys Telecommunications Laboratories, Inc. by providing eligible employees
in the United States with the opportunity to acquire a proprietary interest in
the Corporation through participation in a payroll-deduction based employee
stock purchase plan designed to qualify under Section 423 of the Code.

          Capitalized terms herein shall have the meanings assigned to such
terms in the attached Appendix.

     II.  ADMINISTRATION OF THE PLAN

          The Plan Administrator shall have full authority to interpret and
construe any provision of the Plan and to adopt such rules and regulations for
administering the Plan as it may deem necessary in order to comply with the
requirements of Code Section 423.  Decisions of the Plan Administrator shall be
final and binding on all parties having an interest in the Plan.

     III. STOCK SUBJECT TO PLAN

          A.  The stock purchasable under the Plan shall be shares of authorized
but unissued or reacquired Common Stock, including shares of Common Stock
purchased on the open market.  The maximum number of shares of Common Stock
which may be issued in the aggregate over the term of the Plan and the
International Plan shall not exceed Five Hundred Thousand (500,000) shares.

          B.  Should any change be made to the Common Stock by reason of any
stock split, stock dividend, recapitalization, combination of shares, exchange
of shares or other change affecting the outstanding Common Stock as a class
without the Corporation's receipt of consideration, appropriate adjustments
shall be made to (i) the maximum number and class of securities issuable in the
aggregate under the Plan and the International Plan, (ii) the maximum number and
class of securities purchasable per Participant on any one Purchase Date and
(iii) the number and class of securities and the price per share in effect under
each outstanding purchase right in order to prevent the dilution or enlargement
of benefits thereunder.

 
     IV.  OFFERING PERIODS

          A.  Shares of Common Stock shall be offered for purchase under the
Plan through a series of successive offering periods until such time as (i)
the maximum number of shares of Common Stock available for issuance under the
Plan and the International Plan shall have been purchased or (ii) the Plan
shall have been sooner terminated.

          B.  Each offering period shall be of such duration (not to exceed
twenty-four (24) months) as determined by the Plan Administrator prior to the
start date. However, the initial offering period shall commence on the
Effective Date and terminate on the last business day in July 1999. The next
offering period shall commence on the first business day in August 1999, and
subsequent offering periods shall commence on designated by the Plan
Administrator.

          C.  Each offering period shall be comprised of a series of one or more
successive Purchase Intervals.  Purchase Intervals shall run from the first
business day in February each year to the last business day in July of the same
year and from the first business day in August each year to the last business
day in January of the following year.  However, the initial Purchase Interval in
effect under the initial offering period shall commence on the Effective Date
and terminate on the last business day in January 1998.

          D.  Should the Fair Market Value per share of Common Stock on any
Purchase Date within an offering period be less than the Fair Market Value per
share of Common Stock on the start date of that offering period, then that
offering period shall automatically terminate with the purchase of shares of
Common Stock on such Purchase Date, and a new offering period shall commence
on the next business day. The new offering period shall have a duration of
twenty-four (24) months, unless a shorter duration is established by the Plan
Administrator within five (5) business days following the start date of that
offering period.

     V.   ELIGIBILITY

          A.  Each individual who is an Eligible Employee on the start date of
any offering period under the Plan may enter that offering period on such
start date or on any subsequent Semi-Annual Entry Date within that offering
period, provided he or she remains an Eligible Employee.

          B.  Each individual who first becomes an Eligible Employee after the
start date of an offering period may enter that offering period on any
subsequent Semi-Annual Entry Date within that offering period on which he or
she is an Eligible Employee.

          C.  The date an individual enters an offering period shall be
designated his or her Entry Date for purposes of that offering period.

                                       2.

 
          D.  To participate in the Plan for a particular offering period, the
Eligible Employee must complete the enrollment forms prescribed by the Plan
Administrator (including a stock purchase agreement and a payroll deduction
authorization) and file such forms with the Plan Administrator (or its
designate) on or before his or her scheduled Entry Date.

     VI.  PAYROLL DEDUCTIONS

          A.  Prior to the start date of each offering period, the Plan
Administrator shall determine the percentage of Base Salary which may be
applied by each Participant to the acquisition of shares of Common Stock under
the Purchase Plan during such offering period. Such percentage may be any
multiple of one percent (1%) of the Base Salary paid to the Participant during
each Purchase Interval within that offering period, up to a maximum of ten
percent (10%). In no event shall the Plan Administrator change the rate of
payroll deduction established for an offering period.

          B.  The deduction rate nominated by the Participant shall continue in
effect throughout the offering period, except to the extent such rate is changed
in accordance with the following guidelines:

              (i)  The Participant may, at any time during the offering period,
     reduce his or her rate of payroll deduction to become effective as soon as
     possible after filing the appropriate form with the Plan Administrator.
     The Participant may not, however, effect more than one (1) such reduction
     per Purchase Interval.

              (ii) The Participant may, prior to the commencement of any new
     Purchase Interval within the offering period, increase the rate of his or
     her payroll deduction by filing the appropriate form with the Plan
     Administrator.  The new rate (which may not exceed the maximum percentage
     established by the Plan Administrator for that offering period) shall
     become effective on the start date of the first Purchase Interval following
     the filing of such form.

          C.  Payroll deductions shall begin on the first pay day following the
Participant's Entry Date into the offering period and shall (unless sooner
terminated by the Participant) continue through the pay day ending with or
immediately prior to the last day of that offering period.  The amounts so
collected shall be credited to the Participant's book account under the Plan,
but no interest shall be paid on the balance from time to time outstanding in
such account.  The amounts collected from the Participant shall not be held in
any segregated account or trust fund and may be commingled with the general
assets of the Corporation and used for general corporate purposes.

                                       3.

 
          D.  Payroll deductions shall automatically cease upon the termination
of the Participant's purchase right in accordance with the provisions of the
Plan.

          E.  The Participant's acquisition of Common Stock under the Plan on
any Purchase Date shall neither limit nor require the Participant's acquisition
of Common Stock on any subsequent Purchase Date, whether within the same or a
different offering period.

     VII. PURCHASE RIGHTS

          A.  GRANT OF PURCHASE RIGHT.  A Participant shall be granted a
              -----------------------                                   
separate purchase right for each offering period in which he or she
participates.  The purchase right shall be granted on the Participant's Entry
Date into the offering period and shall provide the Participant with the right
to purchase shares of Common Stock, in a series of successive installments over
the remainder of such offering period, upon the terms set forth below.  The
Participant shall execute a stock purchase agreement embodying such terms and
such other provisions (not inconsistent with the Plan) as the Plan Administrator
may deem advisable.

          Under no circumstances shall purchase rights be granted under the Plan
to any Eligible Employee if such individual would, immediately after the grant,
own (within the meaning of Code Section 424(d)) or hold outstanding options or
other rights to purchase, stock possessing five percent (5%) or more of the
total combined voting power or value of all classes of stock of the Corporation
or any Corporate Affiliate.

          B.  EXERCISE OF THE PURCHASE RIGHT.  Each purchase right shall be
              ------------------------------                               
automatically exercised in installments on each successive Purchase Date within
the offering period, and shares of Common Stock shall accordingly be purchased
on behalf of each Participant (other than Participants whose payroll deductions
have previously been refunded pursuant to the Termination of Purchase Right
provisions below) on each such Purchase Date.  The purchase shall be effected by
applying the Participant's payroll deductions for the Purchase Interval ending
on such Purchase Date to the purchase of whole shares of Common Stock at the
purchase price in effect for the Participant for that Purchase Date.

          C.  PURCHASE PRICE.  The purchase price per share at which Common
              --------------                                               
Stock will be purchased on the Participant's behalf on each Purchase Date within
the offering period shall be equal to eighty-five percent (85%) of the lower of
                                                                       -----   
(i) the Fair Market Value per share of Common Stock on the Participant's Entry
Date into that offering period or (ii) the Fair Market Value per share of Common
Stock on that Purchase Date.

          D.  NUMBER OF PURCHASABLE SHARES.  The number of shares of Common
              ----------------------------                                 
Stock purchasable by a Participant on each Purchase Date during the offering
period shall be the number of whole shares obtained by dividing the amount
collected from the Participant through payroll deductions during the Purchase
Interval ending with that Purchase Date by the purchase price in effect for the
Participant for that Purchase Date.

                                       4.

 
However, the maximum number of shares of Common Stock purchasable per
Participant on any one Purchase Date shall not exceed One Thousand (1,000)
shares, subject to periodic adjustments in the event of certain changes in the
Corporation's capitalization.

          E.   EXCESS PAYROLL DEDUCTIONS.  Any payroll deductions not applied to
               -------------------------                                        
the  purchase of shares of Common Stock on any Purchase Date because they are
not sufficient to purchase a whole share of Common Stock shall be held for the
purchase of Common Stock on the next Purchase Date.  However, any payroll
deductions not applied to the purchase of Common Stock by reason of the
limitation on the maximum number of shares purchasable by the Participant on the
Purchase Date shall be promptly refunded.

          F.   TERMINATION OF PURCHASE RIGHT.  The following provisions shall
               -----------------------------                                 
govern the termination of outstanding purchase rights:

               (i)   A Participant may, at any time prior to the next scheduled
     Purchase Date in the offering period, terminate his or her outstanding
     purchase right by filing the appropriate form with the Plan Administrator
     (or its designate), and no further payroll deductions shall be collected
     from the Participant with respect to the terminated purchase right.  Any
     payroll deductions collected during the Purchase Interval in which such
     termination occurs shall, at the Participant's election, be immediately
     refunded or held for the purchase of shares on the next Purchase Date.  If
     no such election is made at the time such purchase right is terminated,
     then the payroll deductions collected with respect to the terminated right
     shall be refunded as soon as possible.

               (ii)  The termination of such purchase right shall be
     irrevocable, and the Participant may not subsequently rejoin the offering
     period for which the terminated purchase right was granted. In order to
     resume participation in any subsequent offering period, such individual
     must re-enroll in the Plan (by making a timely filing of the prescribed
     enrollment forms) on or before his or her scheduled Entry Date into that
     offering period.

               (iii) Should the Participant cease to remain an Eligible
     Employee for any reason (including death, disability or change in status)
     while his or her purchase right remains outstanding, then that purchase
     right shall immediately terminate, and all of the Participant's payroll
     deductions for the Purchase Interval in which the purchase right so
     terminates shall be immediately refunded.  However, should the Participant
     cease to remain in active service by reason of an approved unpaid leave of
     absence, then the Participant shall have the right, exercisable up until
     the last business day of the Purchase Interval in which such leave
     commences, to (a) withdraw all the payroll deductions collected to date on
     his or her behalf for that Purchase Interval or (b) have such funds held
     for the purchase of shares on his or her

                                       5.

 
     behalf on the next scheduled Purchase Date.  In no event, however, shall
     any further payroll deductions be collected on the Participant's behalf
     during such leave.  Upon the Participant's return to active service, his or
     her payroll deductions under the Plan shall automatically resume at the
     rate in effect at the time the leave began, unless the Participant
     withdraws from the Plan prior to his or her return.

          G.   CORPORATE TRANSACTION.  Each outstanding purchase right shall
               ---------------------                                        
automatically be exercised, immediately prior to the effective date of any
Corporate Transaction, by applying the payroll deductions of each Participant
for the Purchase Interval in which such Corporate Transaction occurs to the
purchase of whole shares of Common Stock at a purchase price per share equal to
eighty-five percent (85%) of the lower of (i) the Fair Market Value per share of
                                 -----                                          
Common Stock on the Participant's Entry Date into the offering period in which
such Corporate Transaction occurs or (ii) the Fair Market Value per share of
Common Stock immediately prior to the effective date of such Corporate
Transaction.  However, the applicable limitation on the number of shares of
Common Stock purchasable per Participant shall continue to apply to any such
purchase.

          The Corporation shall use its best efforts to provide at least ten
(10) days prior written notice of the occurrence of any Corporate Transaction,
and Participants shall, following the receipt of such notice, have the right to
terminate their outstanding purchase rights prior to the effective date of the
Corporate Transaction.

          H.   PRORATION OF PURCHASE RIGHTS.  Should the total number of shares
               ----------------------------                                    
of Common Stock to be purchased pursuant to outstanding purchase rights on any
particular date exceed the aggregate number of shares then available for
issuance under the Plan and the International Plan, the Plan Administrator shall
make a pro-rata allocation of the available shares on a uniform and
nondiscriminatory basis, and the payroll deductions of each Participant (and
each Participant in the International Plan), to the extent in excess of the
aggregate purchase price payable for the Common Stock pro-rated to such
individual, shall be refunded.

          I.   ASSIGNABILITY.  The purchase right shall be exercisable only by
               -------------                                                  
the Participant and shall not be assignable or transferable by the Participant.

          J.   SHAREHOLDER RIGHTS.  A Participant shall have no shareholder
               ------------------                                          
rights with respect to the shares subject to his or her outstanding purchase
right until the shares are purchased on the Participant's behalf in accordance
with the provisions of the Plan and the Participant has become a holder of
record of the purchased shares.

   VIII.  ACCRUAL LIMITATIONS

          A.   No Participant shall be entitled to accrue rights to acquire
Common Stock pursuant to any purchase right outstanding under this Plan if and
to the extent such

                                       6.

 
accrual, when aggregated with (i) rights to purchase Common Stock accrued under
any other purchase right granted under this Plan and (ii) similar rights accrued
under other employee stock purchase plans (within the meaning of Code Section
423) of the Corporation or any Corporate Affiliate, would otherwise permit such
Participant to purchase more than Twenty-Five Thousand Dollars ($25,000) worth
of stock of the Corporation or any Corporate Affiliate (determined on the basis
of the Fair Market Value per share on the date or dates such rights are granted)
for each calendar year such rights are at any time outstanding.

          B.   For purposes of applying such accrual limitations to the purchase
rights granted under the Plan, the following provisions shall be in effect:

               (i)  The right to acquire Common Stock under each outstanding
     purchase right shall accrue in a series of installments on each successive
     Purchase Date during the offering period on which such right remains
     outstanding.

               (ii) No right to acquire Common Stock under any outstanding
     purchase right shall accrue to the extent the Participant has already
     accrued in the same calendar year the right to acquire Common Stock under
     one (1) or more other purchase rights at a rate equal to Twenty-Five
     Thousand Dollars ($25,000) worth of Common Stock (determined on the basis
     of the Fair Market Value per share on the date or dates of grant) for each
     calendar year such rights were at any time outstanding.

          C.   If by reason of such accrual limitations, any purchase right of a
Participant does not accrue for a particular Purchase Interval, then the payroll
deductions which the Participant made during that Purchase Interval with respect
to such purchase right shall be promptly refunded.

          D.   In the event there is any conflict between the provisions of this
Article and one or more provisions of the Plan or any instrument issued
thereunder, the provisions of this Article shall be controlling.

     IX.  EFFECTIVE DATE AND TERM OF THE PLAN

          A.   The Plan was adopted by the Board on March 27, 1997 and shall
become effective on the Effective Date, provided no purchase rights granted
                                        --------                           
under the Plan shall be exercised, and no shares of Common Stock shall be issued
hereunder, until (i) the Plan shall have been approved by the shareholders of
the Corporation and (ii) the Corporation shall have complied with all applicable
requirements of the 1933 Act (including the registration of the shares of Common
Stock issuable under the Plan on a Form S-8 registration statement filed with
the Securities and Exchange Commission), all applicable listing requirements of
any stock exchange (or the Nasdaq National Market, if applicable) on which the
Common Stock is listed for trading and all other applicable requirements

                                       7.

 
established by law or regulation.  In the event such shareholder approval is not
obtained, or such compliance is not effected, within twelve (12) months after
the date on which the Plan is adopted by the Board, the Plan shall terminate and
have no further force or effect, and all sums collected from Participants during
the initial offering period hereunder shall be refunded.

          B.   Unless sooner terminated by the Board, the Plan shall terminate
upon the earliest of (i) the last business day in January 2007, (ii) the date on
         --------                                                               
which all shares available for issuance under the Plan and the International
Plan shall have been sold pursuant to purchase rights exercised under such plans
or (iii) the date on which all purchase rights are exercised in connection with
a Corporate Transaction.  No further purchase rights shall be granted or
exercised, and no further payroll deductions shall be collected, under the Plan
following such termination.

     X.   AMENDMENT OF THE PLAN

          The Board may alter, amend, suspend or discontinue the Plan at any
time to become effective immediately following the close of any Purchase
Interval.  However, certain amendments may require shareholder approval pursuant
to applicable laws or regulations.

     XI.  GENERAL PROVISIONS

          A.   All costs and expenses incurred in the administration of the Plan
shall be paid by the Corporation; however, each Plan Participant shall bear all
costs and expenses incurred by such individual in the sale or other disposition
of any shares purchased under the Plan.

          B.   Nothing in the Plan shall confer upon the Participant any right
to continue in the employ of the Corporation or any Corporate Affiliate for any
period of specific duration or interfere with or otherwise restrict in any way
the rights of the Corporation (or any Corporate Affiliate employing such person)
or of the Participant, which rights are hereby expressly reserved by each, to
terminate such person's employment  at any time for any reason, with or without
cause.

          C.   The provisions of the Plan shall be governed by the laws of the
State of California without resort to that State's conflict-of-laws rules.

                                       8.

 
                                 SCHEDULE A
                                 ----------

                        CORPORATIONS PARTICIPATING IN
                        EMPLOYEE STOCK PURCHASE PLAN
                          AS OF THE EFFECTIVE DATE
                          ------------------------


                Genesys Telecommunications Laboratories, Inc.

 
                                  APPENDIX
                                  --------


          The following definitions shall be in effect under the Plan:

          A.   BOARD shall mean the Corporation's Board of Directors.
               -----                                                 

          B.   BASE SALARY shall mean the regular base salary paid to a
               -----------                                             
Participant by one or more Participating Companies during such individual's
period of participation in one or more offering periods under the Plan.  The
following items of compensation shall NOT be included in Base Salary:  (i) all
overtime payments, bonuses, commissions (other than those functioning as base
salary equivalents), profit-sharing distributions and other incentive-type
payments and (ii) any and all contributions made on the Participant's behalf by
the Corporation or any Corporate Affiliate under any employee benefit or welfare
plan now or hereafter established.

          C.   CODE shall mean the Internal Revenue Code of 1986, as amended.
               ----                                                          

          D.   COMMON STOCK shall mean the Corporation's common stock.
               ------------                                           

          E.   CORPORATE AFFILIATE shall mean any "parent" or "subsidiary"
               -------------------                                        
corporation of the Corporation, whether now existing or subsequently
established.  "Parent" and "subsidiary" shall be determined as follows:

               (i)  "parent" shall mean any corporation (other than the
     Corporation) in an unbroken chain of corporations ending with the
     Corporation, provided each corporation in the unbroken chain (other than
     the Corporation) owns, at the time of the determination, stock possessing
     fifty percent (50%) or more of the total combined voting power of all
     classes of stock in one of the other corporations in such chain, and

               (ii) "subsidiary" shall mean any corporation (other than the
     Corporation) in an unbroken chain of corporations beginning with the
     Corporation, provided each corporation (other than the last corporation) in
     the unbroken chain owns, at the time of the determination, stock possessing
     fifty percent (50%) or more of the total combined voting power of all
     classes of stock in one of the other corporations in such chain.

          F.   CORPORATE TRANSACTION shall mean either of the following
               ---------------------                                   
shareholder-approved transactions to which the Corporation is a party:

               (i) a merger or consolidation in which securities possessing more
     than fifty percent (50%) of the total combined voting power of the
     Corporation's outstanding securities are transferred to a person or persons
     different from the persons holding those securities immediately prior to
     such transaction, or

                                    A-1.

 
              (ii) the sale, transfer or other disposition of all or
     substantially all of the assets of the Corporation in complete
     liquidation or dissolution of the Corporation.

          G.  CORPORATION shall mean Genesys Telecommunications Laboratories,
              -----------                                                    
Inc., a California corporation, and any corporate successor to all or
substantially all of the assets or voting stock of Genesys Telecommunications
Laboratories, Inc. which shall by appropriate action adopt the Plan.

          H.  EFFECTIVE DATE shall mean the date on which the Underwriting
              --------------                                              
Agreement is executed and finally priced.  Any Corporate Affiliate which becomes
a Participating Corporation after such Effective Date shall designate a
subsequent Effective Date with respect to its employee-Participants.

          I.  ELIGIBLE EMPLOYEE shall mean any person who is employed by a
              -----------------                                           
Participating Corporation on a basis under which he or she is regularly expected
to render more than twenty (20) hours of service per week for more than five (5)
months per calendar year for earnings considered wages under Code Section
3401(a).

          J.  ENTRY DATE shall mean the date an Eligible Employee first
              ----------                                               
commences participation  in the offering period in effect under the Plan.  The
earliest Entry Date under the Plan shall be the Effective Date.

          K.  FAIR MARKET VALUE per share of Common Stock on any relevant date
              -----------------                                               
shall be determined in accordance with the following provisions:

              (i)  If the Common Stock is at the time traded on the Nasdaq
     National Market, then the Fair Market Value shall be the closing selling
     price per share of Common Stock on the date in question, as such price is
     reported by the National Association of Securities Dealers on the Nasdaq
     National Market or any successor system.  If there is no closing selling
     price for the Common Stock on the date in question, then the Fair Market
     Value shall be the closing selling price on the last preceding date for
     which such quotation exists.

              (ii) If the Common Stock is at the time listed on any Stock
     Exchange, then the Fair Market Value shall be the closing selling price per
     share of Common Stock on the date in question on the Stock Exchange
     determined by the Plan Administrator to be the primary market for the
     Common Stock, as such price is officially quoted in the composite tape of
     transactions on such exchange.  If there is no closing selling price for
     the Common Stock on the date in question, then the Fair Market Value shall
     be the closing selling price  on the last preceding date for which such
     quotation exists.

                                    A-2.

 
              (iii)  For purposes of the initial offering period which begins
     at the Effective Date, the Fair Market Value shall be deemed to be equal to
     the price per share at which the Common Stock is sold in the initial public
     offering pursuant to the Underwriting Agreement.

          L.  INTERNATIONAL PLAN shall mean the Corporation's International
              ------------------                                           
Employee Stock Purchase Plan.

          M.  1933 ACT shall mean the Securities Act of 1933, as amended.
              --------                                                   

          N.  PARTICIPANT shall mean any Eligible Employee of a Participating
              -----------                                                    
Corporation who is actively participating in the Plan.

          O.  PARTICIPATING CORPORATION shall mean the Corporation and such
              -------------------------                                    
Corporate Affiliate or Affiliates as may be authorized from time to time by the
Board to extend the benefits of the Plan to their Eligible Employees.  The
Participating Corporations in the Plan as of the Effective Date are listed in
attached Schedule A.

          P.  PLAN shall mean the Corporation's Employee Stock Purchase Plan, as
              ----                                                              
set forth in this document.

          Q.  PLAN ADMINISTRATOR shall mean the committee of two (2) or more
              ------------------                                            
Board members appointed by the Board to administer the Plan.

          R.  PURCHASE DATE shall mean the last business day of each Purchase
              -------------                                                  
Interval.  The initial Purchase Date shall be January 31, 1998.

          S.  PURCHASE INTERVAL shall mean each successive six (6)-month period
              -----------------                                                
within the offering period at the end of which there shall be purchased shares
of Common Stock on behalf of each Participant.  The initial Purchase Interval,
however, shall end on January 31, 1998.

          T.  SEMI-ANNUAL ENTRY DATE shall mean the first business day in
              ----------------------                                     
February and August each year on which an Eligible Employee may first enter an
offering period.

          U.  STOCK EXCHANGE shall mean either the American Stock Exchange or
              --------------                                                 
the New York Stock Exchange.

          V.  UNDERWRITING AGREEMENT shall mean the agreement between the
              ----------------------                                     
Corporation and the underwriter or underwriters managing the initial public
offering of the Common Stock.

                                    A-3.

 
                                                                

                 GENESYS TELECOMMUNICATIONS LABORATORIES, INC.

                   INTERNATIONAL EMPLOYEE STOCK PURCHASE PLAN
                   ------------------------------------------



     I.   PURPOSE OF THE PLAN

          This International Employee Stock Purchase Plan is intended to promote
the interests of Genesys Telecommunications Laboratories, Inc. by providing
eligible employees of the Corporation's Foreign Subsidiaries with the
opportunity to acquire a proprietary interest in the Corporation through the
purchase of shares of the Corporation's Common Stock at periodic intervals.

          Capitalized terms herein shall have the meanings assigned to such
terms in the attached Appendix.

     II.  ADMINISTRATION OF THE PLAN

          The Plan Administrator shall have full authority to interpret and
construe any provision of the Plan and to adopt such rules and regulations for
administering the Plan as it may deem necessary.  Decisions of the Plan
Administrator shall be final and binding on all parties having an interest in
the Plan.

     III. STOCK SUBJECT TO PLAN

          A.  The stock purchasable under the Plan shall be shares of authorized
but unissued or reacquired Common Stock, including shares of Common Stock
purchased on the open market.  The maximum number of shares of Common Stock
which may be issued in the aggregate over the term of the Plan and the U.S. Plan
shall not exceed Five Hundred Thousand (500,000) shares.

          B.  Should any change be made to the Common Stock by reason of any
stock split,  stock dividend, recapitalization, combination of shares, exchange
of shares or other change affecting the outstanding Common Stock as a class
without the Corporation's receipt of consideration, appropriate adjustments
shall be made to (i) the maximum number and class of securities issuable in the
aggregate under the Plan and the U.S. Plan, (ii) the maximum number and class of
securities purchasable per Participant on any one Purchase Date and (iii) the
number and class of securities and the price per share in effect under each
outstanding purchase right in order to prevent the dilution or enlargement of
benefits thereunder.

 
     IV.  OFFERING PERIODS

          A.  Shares of Common Stock shall be offered for purchase under the
Plan through a series of successive offering periods until such time as (i)
the maximum number of shares of Common Stock available for issuance in the
aggregate under the Plan and the U.S. Plan shall have been purchased or (ii)
the Plan shall have been sooner terminated.

          B.  Each offering period shall be of such duration (not to exceed
twenty-four (24) months) as determined by the Plan Administrator prior to the
start date. However, the initial offering period shall commence on the
Effective Date and terminate on the last business day in July 1999. The next
offering period shall commence on the first business day in August 1999, and
subsequent offering periods shall commence as designated by the Plan
Administrator.

          C.  Each offering period shall be comprised of a series of one or more
successive Purchase Intervals.  Purchase Intervals shall run from the first
business day in February each year to the last business day in July of the same
year and from the first business day in August each year to the last business
day in January of the following year.  However, the initial Purchase Interval in
effect under the initial offering period shall commence on the Effective Date
and terminate on the last business day in January 1998.

          D.  Should the Fair Market Value per share of Common Stock on any
Purchase Date within an offering period be less than the Fair Market Value per
share of Common Stock on the start date of that offering period, then that
offering period shall automatically terminate with the purchase of shares of
Common Stock on such Purchase Date, and a new offering period shall commence
on the next business day. The new offering period shall have a duration of
twenty-four (24) months, unless a shorter duration is established by the Plan
Administrator within five (5) business days following the start date of that
offering period.

     V.   ELIGIBILITY

          A.  Each individual who is an Eligible Employee on the start date of
any offering period under the Plan may enter that offering period on such
start date or on any subsequent Semi-Annual Entry Date within that offering
period, provided he or she remains an Eligible Employee.

          However, in the event that a Foreign Subsidiary designates an
Effective Date that is not the start date of an offering period, then each
Eligible Employee of such subsidiary shall be eligible to participate in the
Plan for the offering period during which the Effective Date occurs, and may
enter that offering period on such Effective Date or on any subsequent Semi-
Annual Entry Date within that offering period, provided he or she remains an
Eligible Employee.

                                       2.

 
          B.  Each individual who first becomes an Eligible Employee after the
start date of an offering period may enter that offering period on any
subsequent Semi-Annual Entry Date within that offering period on which he or
she is an Eligible Employee.

          C.  The date an individual enters an offering period shall be
designated his or her Entry Date for purposes of that offering period.

          D.  To participate in the Plan for a particular offering period, the
Eligible Employee must complete the enrollment form(s) prescribed by the Plan
Administrator and file such form(s) with the Plan Administrator (or its
designate) on or before his or her scheduled Entry Date.

     VI.  PAYMENT FOR THE SHARES

          A.  Except to the extent otherwise provided in the Plan (or any
Addendum thereto) or authorized by the Plan Administrator, the purchase price
for the shares of Common Stock acquired under the Plan shall be paid from
accumulated payroll deductions authorized by the Participant.

          B.  Prior to the start date of each offering period, the Plan
Administrator shall determine the percentage of Base Salary which may be
applied by each Participant to the acquisition of shares of Common Stock under
the Purchase Plan during such offering period. Such percentage may be any
multiple of one percent (1%) of the Base Salary paid to the Participant during
each Purchase Interval within that offering period, up to a maximum of ten
percent (10%). In no event shall the Plan Administrator change the rate of
payroll deduction established for an offering period.

          C.  The deduction rate nominated by the Participant shall continue in
effect throughout the offering period, except to the extent such rate is changed
in accordance with the following guidelines:

              (i)  The Participant may, at any time during the offering period,
     reduce his or her rate of payroll deduction to become effective as soon as
     possible after filing the appropriate form with the Plan Administrator.
     The Participant may not, however, effect more than one (1) such reduction
     per Purchase Interval.

              (ii) The Participant may, prior to the commencement of any new
     Purchase Interval within the offering period, increase the rate of his or
     her payroll deduction by filing the appropriate form with the Plan
     Administrator.  The new rate (which may not exceed the maximum percentage
     established by the Plan Administrator for that offering period) shall
     become effective on the start date of the first Purchase Interval following
     the filing of such form.

                                       3.

 
          D.  Payroll deductions shall begin on the first pay day following the
Participant's Entry Date into the offering period and shall (unless sooner
terminated by the Participant) continue through the pay day ending with or
immediately prior to the last day of the offering period.  The payroll
deductions so collected shall be credited to the Participant's book account
under the Plan, initially in the currency in which paid by the Foreign
Subsidiary.  Except to the extent otherwise provided by the Plan Administrator
(or any Addendum to the Plan),  no interest shall be paid on the balance from
time to time outstanding in such account and the amounts collected from the
Participant shall not be held in any segregated account or trust fund and may be
commingled with the general assets of the Corporation and used for general
corporate purposes.

          E.   The payroll deductions credited to each Participant's book
account during each Purchase Interval shall be converted into U.S. Dollars on
the Exchange Date for that Purchase Interval on the basis of the exchange rate
in effect on such date.  The Plan Administrator shall have the absolute
discretion to determine the applicable exchange rate to be in effect for each
Exchange Date by any reasonable method (including, without limitation, the
exchange rate actually available in the ordinary course of business on such
date).  Any changes or fluctuations in the exchange rate at which the payroll
deductions collected on the Participant's behalf are converted into U.S. Dollars
on each Exchange Date shall be borne solely by the Participant.

          F.   Payroll deductions shall automatically cease upon the termination
of the Participant's purchase right in accordance with the provisions of the
Plan.

          G.   The Participant's acquisition of Common Stock under the Plan on
any Purchase Date shall neither limit nor require the Participant's acquisition
of Common Stock on any subsequent Purchase Date, whether within the same or a
different offering period.

     VII. PURCHASE RIGHTS

          A.   GRANT OF PURCHASE RIGHT.  A Participant shall be granted a
               -----------------------                                   
separate purchase right for each offering period in which he or she
participates.  The purchase right shall be granted on the Participant's Entry
Date into the offering period and shall provide the Participant with the right
to purchase shares of Common Stock, in a series of successive installments over
the remainder of such offering period, upon the terms set forth below.   The
Participant shall execute a stock purchase agreement embodying such terms and
such other provisions (not inconsistent with the Plan) as the Plan Administrator
may deem advisable.

          Under no circumstances shall purchase rights be granted under the Plan
to any Eligible Employee if such individual would, immediately after the grant,
own (within the meaning of Code Section 424(d)) or hold outstanding options or
other rights to purchase, stock possessing five percent (5%) or more of the
total combined voting power or value of all classes of stock of the Corporation
or any Corporate Affiliate.

                                       4.

 
          B.  EXERCISE OF THE PURCHASE RIGHT.  Each purchase right shall be
              ------------------------------                               
automatically exercised on each successive Purchase Date within the offering
period, and shares of Common Stock shall accordingly be purchased on behalf of
each Participant (other than any Participant whose payroll deductions have
previously been refunded pursuant to the Termination of Purchase Right
provisions below) on such date.  The purchase shall be effected by applying the
Participant's payroll deductions (as converted into U.S. Dollars) for the
Purchase Interval ending on such Purchase Date to the purchase of whole shares
of Common Stock (subject to the limitation on the maximum number of shares
purchasable per Participant on any one Purchase Date) at the purchase price in
effect for the Participant for that Purchase Date.

          C.   PURCHASE PRICE.  The purchase price per share at which Common
               --------------                                               
Stock will be purchased on the Participant's behalf on each Purchase Date shall
be equal to eighty-five percent (85%) of the lower of (i) the Fair Market Value
                                             -----                             
per share of Common Stock on the Participant's Entry Date into that offering
period or (ii) the Fair Market Value per share of Common Stock on that Purchase
Date.  However, if a Participant is an Eligible Employee of a Foreign Subsidiary
which designates an Effective Date that is not the start date of an offering
period, then, with respect to such Participant, the clause (i) amount shall in
no event be less than the Fair Market Value per share of the Common Stock on the
start date of that offering period.

          D.   NUMBER OF PURCHASABLE SHARES.  The number of shares of Common
               ----------------------------                                 
Stock purchasable by a Participant on each Purchase Date shall be the number of
whole shares obtained by dividing the amount collected from the Participant
through payroll deductions (as converted into U.S. Dollars) during the Purchase
Interval ending with that Purchase Date by the purchase price in effect for that
Purchase Date.  However, the maximum number of shares of Common Stock
purchasable per Participant on any one Purchase Date shall not exceed One
Thousand (1,000) shares, subject to periodic adjustments in the event of certain
changes in the Corporation's capitalization.

          E.   EXCESS PAYROLL DEDUCTIONS.  Any payroll deductions not applied to
               -------------------------                                        
the  purchase of shares of Common Stock on any Purchase Date because they are
not sufficient to purchase a whole share of Common Stock shall be held for the
purchase of Common Stock on the next Purchase Date.  However, any payroll
deductions not applied to the purchase of Common Stock by reason of the
limitation on the maximum number of shares purchasable by the Participant on the
Purchase Date shall be promptly refunded in the currency in which collected.

          F.   TERMINATION OF PURCHASE RIGHT.  The following provisions shall
               -----------------------------                                 
govern the termination of outstanding purchase rights:

               (i) A Participant may, at any time prior to the next scheduled
     Purchase Date in the offering period, terminate his or her outstanding
     purchase right by filing the appropriate form with the Plan

                                       5.

 
     Administrator (or its designate), and no further payroll deductions shall
     be collected from the Participant with respect to the terminated purchase
     right.  Any payroll deductions collected during the Purchase Interval in
     which such termination occurs shall, at the Participant's election, be
     immediately refunded, in the currency in which collected, or held for the
     purchase of shares on the next Purchase Date.  If no such election is made
     at the time such purchase right is terminated, then the payroll deductions
     collected with respect to the terminated right shall be refunded as soon as
     possible.

               (ii)   The termination of such purchase right shall be
     irrevocable, and the Participant may not subsequently rejoin the offering
     period for which the terminated purchase right was granted. In order to
     resume participation in any subsequent offering period, such individual
     must re-enroll in the Plan (by making a timely filing of the prescribed
     enrollment forms) on or before his or her scheduled Entry Date into that
     offering period.

               (iii)  Should the Participant cease to remain an Eligible
     Employee for any reason (including death, disability or change in status)
     while his or her purchase right remains outstanding, then that purchase
     right shall immediately terminate, and all of the Participant's payroll
     deductions for the Purchase Interval in which the purchase right so
     terminates shall be immediately refunded in the currency in which
     collected.  However, should the Participant cease to remain in active
     service by reason of an approved unpaid leave of absence, then the
     Participant shall have the right, exercisable up until the last business
     day of the Purchase Interval in which such leave commences, to (a) withdraw
     all the payroll deductions collected to date on his or her behalf for that
     Purchase Interval or (b) have such funds held for the purchase of shares on
     his or her behalf on the next scheduled Purchase Date.  In no event,
     however, shall any further payroll deductions be collected on the
     Participant's behalf during such leave.  Upon the Participant's return to
     active service, his or her payroll deductions under the Plan shall
     automatically resume at the rate in effect at the time the leave began,
     unless the Participant withdraws from the Plan prior to his or her return.

          G.   TRANSFER OF EMPLOYMENT.  In the event that a Participant who is
               ----------------------                                         
an Eligible Employee of a Foreign Subsidiary is transferred and becomes an
Eligible Employee of the Corporation during an offering period in effect under
the Plan, such individual shall continue to remain a Participant in the Plan and
payroll deductions shall continue to be collected until the next Purchase Date
as if the Participant had remained an Eligible Employee of the Foreign
Subsidiary.

          In the event that an Eligible Employee of the Corporation who is a
participant in the U.S. Plan is transferred and becomes an Eligible Employee of
a Foreign Subsidiary during an offering period in effect under the U.S. Plan,
such individual shall automatically

                                       6.

 
become a Participant under the Plan for the duration of the Purchase Interval in
effect at that time under the Plan and the balance in such individual's book
account maintained under the U.S. Plan shall be transferred as a balance to a
book account opened for such individual under the Plan.  Such balance, together
with all other payroll deductions collected from such individual by the Foreign
Subsidiary for the remainder of the Purchase Interval under the Plan (as
converted into U.S. Dollars), shall be applied on the next Purchase Date to the
purchase of Stock under the Plan.

          H.   CORPORATE TRANSACTION.  Each outstanding purchase right shall
               ---------------------                                        
automatically be exercised, immediately prior to the effective date of any
Corporate Transaction, by applying the payroll deductions (as converted into
U.S. Dollars) of each Participant for the Purchase Interval in which such
Corporate Transaction occurs to the purchase of whole shares of Common Stock at
a purchase price per share equal to eighty-five percent (85%) of the lower of
                                                                     -----   
(i) the Fair Market Value per share of Common Stock on the Participant's Entry
Date into the offering period in which such Corporate Transaction occurs or (ii)
the Fair Market Value per share of Common Stock immediately prior to the
effective date of such Corporate Transaction.  However, (i) the applicable
limitation on the number of shares of Common Stock purchasable per Participant
shall continue to apply to any such purchase and (ii) with respect to an
Eligible Employee of a Foreign Subsidiary which designates an Effective Date
that is not the start date of an offering period, the clause (i) amount shall in
no event be less than the Fair Market Value per share of the Common Stock on the
start date of the offering period.  Payroll deductions not yet converted into
U.S. Dollars at the time of the Corporate Transaction shall be converted from
the currency in which paid by the Foreign Subsidiary into U.S. Dollars on the
basis of the exchange rate in effect as determined by the Plan Administrator at
the time of the Corporate Transaction.

          The Corporation shall use its best efforts to provide at least ten
(10) days prior written notice of the occurrence of any Corporate Transaction,
and Participants shall, following the receipt of such notice, have the right to
terminate their outstanding purchase rights prior to the effective date of the
Corporate Transaction.

          I.   PRORATION OF PURCHASE RIGHTS.  Should the total number of shares
               ----------------------------                                    
of Common Stock which are to be purchased pursuant to outstanding purchase
rights on any particular date exceed the number of shares then available for
issuance in the aggregate under the Plan and the U.S. Plan, the Plan
Administrator shall make a pro-rata allocation of the available shares on a
uniform and nondiscriminatory basis, and the payroll deductions of each
Participant (and each Participant in the U.S. Plan), to the extent in excess of
the aggregate purchase price payable for the Common Stock pro-rated to such
individual, shall be refunded.

          J.   ASSIGNABILITY.  The purchase right shall be exercisable only by
               -------------                                                  
the Participant and shall not be assignable or transferable by the Participant.

                                       7.

 
          K.  SHAREHOLDER RIGHTS.  A Participant shall have no shareholder
              ------------------                                          
rights with respect to the shares subject to his or her outstanding purchase
right until the shares are purchased on the Participant's behalf in accordance
with the provisions of the Plan and the Participant has become a holder of
record of the purchased shares.

    VIII. ACCRUAL LIMITATIONS

          A.   No Participant shall be entitled to accrue rights to acquire
Common Stock pursuant to any purchase right outstanding under this Plan if and
to the extent such accrual, when aggregated with (i) rights to purchase Common
Stock accrued under any other purchase right granted under this Plan and (ii)
similar rights accrued under other employee stock purchase plans (within the
meaning of Code Section 423) of the Corporation or any Corporate Affiliate,
would otherwise permit such Participant to purchase more than Twenty-Five
Thousand U.S. Dollars (U.S.$25,000) worth of stock of the Corporation or any
Corporate Affiliate (determined on the basis of the Fair Market Value of such
stock on the date or dates such rights are granted) for each calendar year such
rights are at any time outstanding.

          B.   For purposes of applying such accrual limitations, the following
provisions shall be in effect:

               (i)   The right to acquire Common Stock under each outstanding
     purchase right shall accrue in a series of installments on every successive
     Purchase Date during the offering period on which such right remains
     outstanding.

               (ii)  No right to acquire Common Stock under any outstanding
     purchase right shall accrue to the extent the Participant has already
     accrued in the same calendar year the right to acquire Common Stock under
     one (1) or more other purchase rights at a rate equal to Twenty-Five
     Thousand U.S. Dollars (U.S.$25,000) worth of Common Stock (determined on
     the basis of the Fair Market Value per share on the date or dates of grant)
     for each calendar year such rights were at any time outstanding.

          C.   If by reason of such accrual limitations, any purchase right of a
Participant does not accrue for a particular Purchase Interval, then the payroll
deductions which the Participant made during that Purchase Interval with respect
to such purchase right shall be promptly refunded.

          D.   In the event there is any conflict between the provisions of this
Article and one or more provisions of the Plan or any instrument issued
thereunder, the provisions of this Article shall be controlling.

                                       8.

 
     IX.  EFFECTIVE DATE AND TERM OF THE PLAN

          A.   The Plan was adopted by the Board on March 27, 1997 and shall
become effective on the Effective Date, provided no purchase rights granted
                                        --------                           
under the Plan shall be exercised, and no shares of Common Stock shall be issued
hereunder, until (i) the Plan shall have been approved by the shareholders of
the Corporation and (ii) the Corporation shall have complied with all applicable
requirements of the 1933 Act (including the registration of the shares of Common
Stock issuable under the Plan on a Form S-8 registration statement filed with
the Securities and Exchange Commission), all applicable listing requirements of
any stock exchange (or the Nasdaq National Market, if applicable) on which the
Common Stock is listed for trading and all other applicable requirements
established by law or regulation.  In the event such shareholder approval is not
obtained, or compliance is not effected, within twelve (12) months after the
date on which the Plan is adopted by the Board, the Plan shall terminate and
have no further force or effect and all sums collected from Participants during
the initial offering period hereunder shall be refunded.

          B.   Unless sooner terminated by the Board, the Plan shall terminate
upon the earliest to occur of (i) the last business day in January 2007, (ii)
         --------                                                            
the date on which all shares available for issuance in the aggregate under the
Plan and the U.S. Plan shall have been sold pursuant to purchase rights
exercised under such plans or (iii) the date on which all purchase rights are
exercised in connection with a Corporate Transaction.  No further purchase
rights shall be granted or exercised, and no further payroll deductions shall be
collected, under the Plan following such termination.

     X.   AMENDMENT OF THE PLAN

          The Board may alter, amend, suspend or discontinue the Plan at any
time to become effective immediately following the close of any Purchase
Interval.  However, certain amendments may require shareholder approval pursuant
to applicable laws or regulations.

     XI.  GENERAL PROVISIONS

          A.   All costs and expenses incurred in the administration of the Plan
shall be paid by the Corporation; however, each Plan Participant shall bear all
costs and expenses incurred by such individual in the sale or other disposition
of any shares purchased under the Plan.

          B.   Nothing in the Plan shall confer upon the Participant any right
to continue in the employ of the Corporation or any Corporate Affiliate for any
period of specific duration or interfere with or otherwise restrict in any way
the rights of the Corporation (or any Corporate Affiliate employing such person)
or of the Participant, which

                                       9.

 
rights are hereby expressly reserved by each, to terminate such person's
employment  at any time for any reason, with or without cause.

          C.   Except to the extent otherwise provided in any Addendum to the
Plan, the provisions of the Plan shall be governed by the laws of the State of
California without resort to that State's conflict-of-laws rules.

          D.   A Foreign Subsidiary or the Plan Administrator, as the case may
be, shall have the right to deduct from any payment to be made under this Plan,
or to otherwise require, prior to the issuance or delivery of any shares of
Common Stock or the payment of any cash, payment by each Participant of any tax
required by applicable law to be withheld.

          E.  Additional provisions for individual Foreign Subsidiaries may be
incorporated in one or more Addenda to the Plan.  Such Addenda shall have full
force and effect with respect to the Foreign Subsidiaries to which they apply.
In the event of a conflict between the provisions of such an Addendum and one or
more other provisions of the Plan,  the provisions of the Addendum shall be
controlling.

                                      10.

 
                                 SCHEDULE A
                                 ----------

                    FOREIGN SUBSIDIARIES PARTICIPATING IN
                 INTERNATIONAL EMPLOYEE STOCK PURCHASE PLAN
                          AS OF THE EFFECTIVE DATE


          Genesys Telecommunications Laboratories - Europe Limited

                      Genesys Laboratories Canada, Inc.

                Genesys Laboratories Australasia PTY Limited

                                 G.T.F. Sarl

                      Nihon Genesys Laboratories, Inc.

 
                                  APPENDIX
                                  --------


          The following definitions shall be in effect under the Plan:

          A.   BOARD shall mean the Corporation's Board of Directors.
               -----                                                 

          B.   BASE SALARY shall mean the regular base salary paid to a
               -----------                                             
Participant by one or more Participating Companies during such individual's
period of participation in one or more offering periods under the Plan.  The
following items of compensation shall NOT be included in Base Salary:  (i) all
overtime payments, bonuses, commissions (other than those functioning as base
salary equivalents), profit-sharing distributions and other incentive-type
payments and (ii) any and all contributions made on the Participant's behalf by
the Corporation or any Corporate Affiliate under any employee benefit or welfare
plan now or hereafter established.

          C.   CODE shall mean the U.S. Internal Revenue Code of 1986, as
               ----                                                      
amended.

          D.   COMMON STOCK shall mean the Corporation's common stock.
               ------------                                           

          E.   CORPORATE AFFILIATE shall mean any parent or subsidiary
               -------------------                                    
corporation of the Corporation, whether now existing or subsequently
established.

          F.   CORPORATE TRANSACTION shall mean either of the following
               ---------------------                                   
shareholder-approved transactions to which the Corporation is a party:

               (i)  a merger or consolidation in which securities possessing
     more than fifty percent (50%) of the total combined voting power of the
     Corporation's outstanding securities are transferred to a person or
     persons different from the persons holding those securities immediately
     prior to such transaction, or

               (ii) the sale, transfer or other disposition of all or
     substantially all of the assets of the Corporation in complete liquidation
     or dissolution of the Corporation.

          G.  CORPORATION shall mean Genesys Telecommunications Laboratories,
              -----------                                                    
Inc., a California corporation, and any corporate successor to all or
substantially all of the assets or voting stock of Genesys Telecommunications
Laboratories, Inc. which shall by appropriate action adopt the Plan.

          H.  EFFECTIVE DATE shall mean the date on which the Underwriting
              --------------                                              
Agreement is executed and finally priced.  Any Foreign Subsidiary which elects,
with the approval of the Board, to extend the benefits of this Plan to its
employees after such

                                    A-1.

 
Effective Date shall designate a subsequent Effective Date with respect to its
employee-Participants.

          I.  ELIGIBLE EMPLOYEE shall mean any person who is employed by a
              -----------------                                           
Foreign Subsidiary as a regular staff employee (and not temporary) on a basis
under which he or she is regularly expected to render  more than twenty (20)
hours of service per week for more than five (5) months per calendar year for
earnings considered wages under Code Section 3401(a).

          J.  ENTRY DATE shall mean the date an Eligible Employee first
              ----------                                               
commences participation  in the offering period in effect under the Plan.  The
earliest Entry Date under the Plan shall be the Effective Date.

          K.  EXCHANGE DATE shall mean the last U.S. business day of each
              -------------                                              
Purchase Interval, on which date the foreign currency payroll deductions
collected on behalf of the Participants during that period are to be converted
into U.S. Dollars.

          L.  FAIR MARKET VALUE per share of Common Stock on any relevant date
              -----------------                                               
shall be determined in accordance with the following provisions:

              (i)   If the Common Stock is at the time traded on the Nasdaq
     National Market, then the Fair Market Value shall be the U.S. Dollar
     closing selling price per share of Common Stock on the date in question, as
     such price is reported by the National Association of Securities Dealers on
     the Nasdaq National Market or any successor system.  If there is no closing
     selling price for the Common Stock on the date in question, then the Fair
     Market Value shall be the U.S. Dollar closing selling price on the last
     preceding date for which such quotation exists.

              (ii)  If the Common Stock is at the time listed on any Stock
     Exchange, then the Fair Market Value shall be the U.S. Dollar closing
     selling price per share of Common Stock on the date in question on the
     Stock Exchange determined by the Plan Administrator to be the primary
     market for the Common Stock, as such price is officially quoted in the
     composite tape of transactions on such exchange.  If there is no U.S.
     Dollar closing selling price for the Common Stock on the date in question,
     then the Fair Market Value shall be the closing selling price  on the last
     preceding date for which such quotation exists.

              (iii) For purposes of the initial offering period which begins
     on the Effective Date, the Fair Market Value shall be deemed to be equal to
     the price per share at which the Common Stock is sold in the initial public
     offering pursuant to the Underwriting Agreement.

                                    A-2.

 
          M.  FOREIGN SUBSIDIARY shall mean any Corporate Affiliate which
              ------------------                                         
employs Eligible Employees outside the United States and which may be authorized
from time to time by the Board to extend the benefits of the Plan to its
Eligible Employees.  The Foreign Subsidiaries participating in the Plan as of
the Effective Date are listed in attached Schedule A.

          N.  1933 ACT shall mean the U.S. Securities Act of 1933, as amended.
              --------                                                        

          O.  PARTICIPANT shall mean any Eligible Employee of a Foreign
              -----------                                              
Subsidiary who is actively participating in the Plan.

          P.  PLAN shall mean the Corporation's International Employee Stock
              ----                                                          
Purchase Plan, as set forth in this document.

          Q.  PLAN ADMINISTRATOR shall mean the committee of two (2) or more
              ------------------                                            
non-employee Board members appointed by the Board to administer the Plan.

          R.  PURCHASE DATE shall mean the last business day of each Purchase
              -------------                                                  
Interval.  The initial Purchase Date shall be January 31, 1998.

          S.  PURCHASE INTERVAL shall mean each successive six (6)-month period
              -----------------                                                
within the offering period at the end of which there shall be purchased shares
of Common Stock on behalf of each Participant.  The initial Purchase Interval,
however, shall end on January 31, 1998.

          T.  SEMI-ANNUAL ENTRY DATE shall mean the first business day in
              ----------------------                                     
February and August each year on which an Eligible Employee may first enter an
offering period.

          U.  STOCK EXCHANGE shall mean either the American Stock Exchange or
              --------------                                                 
the New York Stock Exchange.

          V.  UNDERWRITING AGREEMENT shall mean the agreement between the
              ----------------------                                     
Corporation and the underwriter or underwriters managing the initial public
offering of the Common Stock.

          W.  U.S. PLAN shall mean the Genesys Telecommunications Laboratories,
              ---------                                                        
Inc. Employee Stock Purchase Plan.

                                    A-3.