Exhibit 10.10 PROMISSORY NOTE Borrower: Aurum Software, Inc. Lender: Silicon Valley Bank 3385 Scott Blvd. 3003 Tasman Drive Santa Clara, CA 95054 Santa Clara, CA 95054 Principal Amount: $1,250,000.00 Initial Rate: 9.750% Date of Note: July 15, 1996 PROMISE TO PAY Aurum Software, Inc. ("Borrower") promises to pay to Silicon Valley Bank ("Lender"), or order, in lawful money of the United States of America, the principal amount of One Million Two Hundred Fifty Thousand and 00/100 Dollars ($1,250,000.00) or so much as may be outstanding, together with Interest on the unpaid outstanding principal balance of each advance. Interest shall be calculated from the date of each advance until repayment of each advance. PAYMENT. Borrower will pay this loan in accordance with the following payment schedule: The Draw Period shall begin as of this date and shall end on April 30, 1997 (the "Draw Period"). During the Draw Period, Borrower shall pay regular monthly payments of all accrued unpaid Interest due as of each payment date, beginning August 30, 1996 and all subsequent Interest payments will be due on the same day of each month thereafter. The outstanding principal balance on April 30, 1997, will be payable In thirty (30) even payments of principal plus Interest due as of each payment date, beginning May 30, 1997 and all subsequent payments of principal plus Interest will be due on the same day of each month thereafter. The final payment due on October 30, 1999, will be for all outstanding principal plus all accrued Interest not yet paid. Interest on this Note is computed on a 365/360 simple interest basis; that is, by applying the ratio of the annual interest rate over a year of 360 days, multiplied by the outstanding principal balance, multiplied by the actual number of days the principal balance is outstanding. Borrower will pay Lender at Lender's address shown above or at such other place as Lender may designate in writing. Unless otherwise agreed or required by applicable law, payments will be applied first to accrued unpaid interest, then to principal, and any remaining amount to any unpaid collection costs and late charges. VARIABLE INTEREST RATE. The interest rate on this Note is subject to change from time to time based on changes in an index which is Lender's Prime Rate (the "Index"). This is the rate Lender charges, or would charge, on 90-day unsecured loans to the most creditworthy corporate customers. This rate may or may not be the lowest rate available from Lender at any given time. Lender will tell Borrower the current Index rate upon Borrower's request. Borrower understands that Lender may make loans based on other rates as well. The Interest rate change will not occur more often than each time the prime rate is adjusted by Silicon Valley Bank. The Index currently is 8.250 per annum. The interest rate to be applied to the unpaid principal balance of this Note will be at a rate of 1.500 percentage point over the Index, resulting In an initial rate of 9.750% per annum. NOTICE: Under no circumstances will the interest rate on this Note be more than the maximum rate allowed by applicable law. PREPAYMENT. Borrower agrees that all loan fees and other prepaid finance charges are earned fully as of the date of the loan and will not be subject to refund upon early payment (whether voluntary or as a result of default), except as otherwise required by law. Except for the foregoing, Borrower may pay without penalty all or a portion of the amount owed earlier than it is due. Early payments will not, unless agreed to by Lender in writing, relieve Borrower of Borrower's obligation to continue to make payments of accrued unpaid interest. Rather, they will reduce the principal balance due. DEFAULT. Borrower will be in default if any of the following happens: (a) Borrower fails to make any payment when due. (b) Borrower breaks any promise Borrower has made to Lender, or Borrower falls to perform promptly at the time and strictly in the manner provided in this Note or any agreement related to this Note, or in any other agreement or loan Borrower has with Lender. (c) Borrower defaults under any loan, extension of credit, security agreement, purchase or sales agreement, or any other agreement, in favor of any other creditor or person that may materially affect any of Borrower's property or Borrower's ability to repay this Note or perform Borrowers obligations under this Note or any of the Related Documents. (d) Any representation or statement made or furnished to Lender by Borrower or on Borrower's behalf Is false or misleading in any material respect. (e) Borrower becomes Insolvent, a receiver is appointed for any part of Borrower's property, Borrower makes an assignment for the benefit of creditors, or any proceeding is commenced either by Borrower or against Borrower under any bankruptcy or insolvency laws. (f) Any creditor tries to take any of Borrowers property on or in which Lender has a lion or security Interest This includes a garnishment of any of Borrower's accounts with Lender. (g) Any of the events described in this default section occurs with respect to any guarantor of this Note. LENDERS RIGHTS. Upon default, Lender may declare the entire unpaid principal balance on this Note and all accrued unpaid interest immediately due, without notice, and then Borrower will pay that amount. Upon Borrower's failure to pay all amounts declared due pursuant to this section, including failure to pay upon final maturity, Lender, at its option, may also, If permitted under applicable low, do one or both of the following: (a) Increase the variable Interest rate on this Note to 5.000 percentage points over the otherwise effective Interest rate, and (b) add any unpaid accrued Interest to principal and such sum will bear interest therefrom until paid at the rate provided In this Note (including any increased rate). Lender may hire or pay someone else to help collect this Note if Borrower does not pay. Borrower also will pay Lender that amount. This Includes, subject to any limits under applicable law, Lender's attorneys' fees and Lender's legal expenses whether or not there is a lawsuit, including attorneys' fees and legal expenses for bankruptcy proceedings (including efforts to modify or vacate any automatic stay or Injunction), appeals, and any anticipated post-judgment collection services. Borrower also will pay any court costs, in addition to all other sums provided by law. This Note has been delivered to Lender and accepted by Lender in the State of California, If there Is a lawsuit Borrower agrees upon Lender's request to submit to the jurisdiction of the courts of Santa Clara County, the State of California. (Initial Here /s/ ) Lender and Borrower hereby waive the right to any jury trial in any action, proceeding, or counterclaim brought by either Lender or Borrower against the other. This Note shall be governed by and construed in accordance with the laws of the State of California. PROMISSORY NOTE CONTINUED LINE OF CREDIT. This Note evidences a straight line of credit through the end of the Draw Period. Once the total amount of principal has been advanced, Borrower is not entitled to further loan advances. Advances under this Note, as well as directions for payment from Borrower's accounts, may be requested orally or in writing by Borrower or by an authorized person, Lender may, but need not, require that all oral requests be confirmed in writing. Borrower agrees to be liable for all sums either (a) advanced in accordance with the instructions of an authorized person or (b) credited to any of Borrower's accounts with Lender. The unpaid principal balance owing on this Note at any time may be evidenced by endorsements on this Note or by Lender's internal records, including daily computer print-outs. Lender will have no obligation to advance funds under this Note if: (a) Borrower or any guarantor is in default under the terms of this Note or any agreement that Borrower or any guarantor has with Lender, including any agreement made in connection with the signing of this Note; (b) Borrower or any guarantor ceases doing business or is insolvent; (c) any guarantor seeks, claims or otherwise attempts to limit, modify or revoke such guarantor's guarantee of this Note or any other loan with Lender; or (d) Borrower has applied funds provided pursuant to this Note for purposes other than those authorized by Lender. ADVANCE RATE. At any time from the date hereof through the end of the Draw Period, Borrower may request advances (each an "Advance" and collectively, the "Advances") from Lender in an aggregate amount not to exceed the principal amount of the Note. The minimum Advance amount shall be One Hundred Thousand and 00/100 Dollars ($100,000.00) and Borrower will be limited to a total of seven (7) Advances. To evidence the Advances, Borrower shall deliver to Lender, at the time of each advance request, an invoice for the Eligible Equipment (as defined herein) to be purchased. The Advances shall be used only to purchase Eligible Equipment and shall not exceed one hundred percent (100%) of the invoice amount approved from time to time by Lender, excluding taxes, shipping and installation expense, All Advances must be made within ninety (90) days of Borrower's purchase of the Eligible Equipment. Software licenses, leasehold improvements and other soft costs may, however, comprise up to ten percent (10%) of the loan amount. Eligible Equipment shall consist of computer equipment, office equipment, furniture and other machinery and equipment as approved by Lender, in which Lender has a valid security interest. BUSINESS LOAN AGREEMENT. This Note is subject to and shall be governed by all the terms and conditions of the Business Loan Agreement dated July 13,1993, as such agreement may be amended from time to time, between Borrower and Lends, which Business Loan Agreement Is incorporated herein by reference. PAYMENT OF LOAN FEE. This Note is subject to a loan fee in the amount of Six Thousand Two Hundred Fifty and 00/100 Dollars ($6,250.00) plus all out-of-pocket expenses. REQUEST TO DEBIT. Borrower will regularly deposit funds received from its business activities In accounts maintained at Silicon Valley Bank. Borrower hereby authorizes Lender to debit any accounts with Lender, Including, without limitation, Account Number. 0350178770 for payments of principal and interest due on the loan and any other obligations owing by Borrower to Lender. Lender will notify Borrower of all debts which Lender makes against Borrower's accounts. Any such debts against Borrower's accounts in no way shall be deemed a set-off. GENERAL PROVISIONS. Lender may delay or forgo enforcing any of its rights or remedies under this Note without losing them. Borrower and any other person who signs, guarantees or endorses this Note, to the extent allowed by law, waive any applicable statute of limitations, presentment, demand for payment, protest and notice of dishonor. Upon any change in the terms of this Note, and unless otherwise expressly stated In writing, no party who signs this Note, whether as maker, guarantor, accommodation maker or endorser, shall be released from liability. All such parties agree that Lender may renew or extend (repeatedly and for any length of time) this loan, or release any party or guarantor or collateral; or impair, fall to realize upon or perfect Lender's security interest in the collateral; and take any other action deemed necessary by Lender without the consent of or notice to anyone. All such parties also agree that Lender may modify this loan without the consent of or notice to anyone other than the party with whom the modification Is made. PRIOR TO SIGNING THIS NOTE, BORROWER HAS READ AND UNDERSTOOD ALL THE PROVISIONS OF THIS NOTE, INCLUDING THE VARIABLE INTEREST RATE PROVISIONS. BORROWER AGREES TO THE TERMS OF THE NOTE AND ACKNOWLEDGES RECEIPT OF A COMPLETED COPY OF THE NOTE. BORROWER:Aurum Software, Inc. By:/s/Brigitte Wilson Name:Brigitte Wilson Title:CFO