CONFORMED COPY

                                 INACOM SERVICES

                             SERVICE LEVEL AGREEMENT

                                      WITH

                           COMPAQ COMPUTER CORPORATION

         Service Level  Agreement  (the  "Agreement"),  dated as of February 16,
2000, by and between Compaq Computer  Corporation,  a Delaware  corporation,  on
behalf of itself and its wholly owned subsidiaries ("Compaq"), and Inacom Corp.,
a Delaware  corporation  ("Inacom").  In the event of any inconsistency  between
this Agreement and the Services,  Supply and Sales Agreement between the parties
dated as of February 16, 2000 (the "Services, Supply and Sales Agreement") as to
the subject matter hereof, this Agreement shall control.

         WHEREAS,  Compaq,  ITY  Corp.,  a newly  formed  subsidiary  of  Compaq
("Compaq Sub") and Inacom have entered into an Asset Purchase Agreement dated as
of January 4, 2000, as amended (the "Asset Purchase Agreement");

         WHEREAS,  the execution of this  Agreement is a condition to Compaq Sub
acquiring,  and Inacom  disposing  of, the  Purchased  Assets (as defined in the
Asset Purchase Agreement) in connection with the Asset Purchase Agreement;

         WHEREAS,  Compaq  has  agreed to assist  Inacom  in the  generation  of
incremental  revenue for Inacom's  service  business  during the three  one-year
periods following the closing of the Asset Purchase Agreement;

         NOW, THEREFORE, in consideration of the mutual covenants and agreements
set forth herein, the parties hereto hereby agree as follows:

SECTION  1.  SERVICES   CATEGORIES   AND   REVENUE   TARGETS,   APPLICATION  AND
             -------------------------------------------------------------------
RECONCILIATION.
- ---------------

     1.1  Compaq  agrees  to  assist  Inacom in the  generation  of  incremental
revenues for InaCom's service business as follows:

                  (a) During  the one year  period  commencing  on April 1, 2000
(the "year  2000  period"),  Compaq  will  assist  Inacom in the  generation  of
revenues for Inacom's service business derived from the five service  categories
("Service  Categories")  specified  in  Section  2.1  through  2.5  below  in an
aggregate amount of $85 million (as summarized in Exhibit 1).

                  (b) If Inacom shall have  satisfied  in all material  respects
the  conditions to Compaq's  obligations  as set forth in the last  paragraph of
this  Section 1.1 for the year 2000  period,  this  Agreement  shall be extended
automatically,  except as otherwise  terminated  pursuant to Section 5.7, for an
additional one year period  commencing  immediately after the termination of the
year 2000 period (the "year 2001 period").  During the year 2001 period,  Compaq
will assist Inacom in the generation of revenues for Inacom's  service  business
derived from the Service  Categories in an aggregate  amount of $140 million (as
summarized in Exhibit 1).

                  (c) If Inacom shall have  satisfied  in all material  respects
the  conditions to Compaq's  obligations  as set forth in the last  paragraph of
this  Section 1.1 for the year 2001  period,  this  Agreement  shall be extended
automatically,  except as otherwise  terminated  pursuant to Section 5.7, for an
additional one year period  commencing  immediately after the termination of the
year 2001 period (the "year 2002 period").  During the year 2002 period,  Compaq
will assist Inacom in the generation of revenues for Inacom's  service  business
derived from the Service  Categories in an aggregate  amount of $195 million (as
summarized in Exhibit 1).

         Compaq shall provide to Inacom for planning  purposes at each quarterly
business review a rolling  four-quarter  forecast of estimated  revenue for each
Services Category for each year.  Compaq's first forecast is attached as Exhibit
1. Compaq's intent is to use commercially  reasonable  efforts to direct revenue
to Inacom above  Compaq's  annual  revenue  targets.  It is understood  that any
business  above the targeted  amounts will depend on the  percentage of Compaq's
business that is direct to end-user.

         Compaq's  obligations  set forth in this  Section 1 shall be subject to
Inacom's ability to reasonably competitively price its services (which for these
purposes shall not require Inacom to be the lowest-priced  service provider) and
to fulfill its service level  obligations set forth in this Agreement and in the
associated services agreements  referenced herein. If Compaq believes Inacom has
not  satisfied in any material  respect the  foregoing  conditions  at any time,
Compaq shall, to the extent permitted by law, deliver a written notice to Inacom
to such  effect  indicating  its  intention  to enforce  its  rights  under this
paragraph,  and Inacom  shall have 90 days after the date of such notice to cure
the matters referenced in such notice. The provisions of this paragraph will not
limit the termination provisions of Section 5.7(c).

         1.2  Application  of Revenue.  Qualifying  revenue  (i.e.,  that Inacom
service revenue that qualifies for application  against  Compaq's annual revenue
targets)  shall be  applied  when paid by Compaq or when due from a party  other
than Compaq.

         1.3  Reconciliation of Revenue.

                  (a) Within  sixty days of the end of each of the three  annual
periods  specified  in  Subsection  1.1 above,  Compaq and Inacom  will  confirm
whether or not Compaq met its annual revenue  target for the preceding  year. If
it is determined  that Compaq did not meet its revenue  target for the preceding
year,  Compaq shall pay to Inacom an amount equal to fifty  percent (50%) of the
revenue target shortfall for that year.

                  (b) If Compaq had a shortfall  to its  revenue  target for the
year 2000 period  and/or year 2001 period,  but meets its  three-year  aggregate
revenue  target as set forth in Exhibit 1, as amended from time to time,  before
the end of the year 2002  period,  Inacom  shall  credit to Compaq's  account an
amount equal to the total  shortfall  payments  made by Compaq to Inacom for the
years 2000 and 2001. Such credit shall be applied against  subsequent  purchases
of services by Compaq from Inacom as specified by Compaq.

SECTION 2.  SERVICES CATEGORIES.
            --------------------

         2.1      On-Site/Off-Site Compaq Warranty Services.
                  ------------------------------------------

                  (a) Definition of Work. On-site and off-site warranty services
for Compaq  products as those  services  are more fully  described in the Compaq
Guaranteed  Service  Provider  Program  "Maintainer  Agreement  - United  States
Warranty  Service"  dated May 19,  1998,  as from time to time may be amended by
mutual  agreement  of  the  parties  ("GSP  Maintainer  Agreement")  and  in any
successor agreement.

                  (b) Service Capabilities. Inacom shall maintain throughout the
term  of  this  Agreement  all  service  capabilities,  and associated training,
certification,  logistics, communications and other capabilities as described in
the "GSP Maintainer Agreement".

                  (c) Performance Criteria. Inacom shall maintain throughout the
term of this Agreement a level of service performance which meets or exceeds the
level of satisfaction  generally considered by end-users to be acceptable within
the  industry.  It is  agreed  that  Compaq  shall  have  the sole  right  using
reasonable  and prudent  judgment to determine if Inacom is providing such level
of performance.

                  (d)  Fee  Schedule.  Subject to the  labor rates  specified in
the GSP Maintainer Agreement.

     2.2 Multi-Vendor  Services,  Non-Warranty Compaq Product Services and Other
         -----------------------------------------------------------------------
Services.
- ---------

                  (a)  Definition  of  Work.  The  services   described  in  and
contemplated  by the Master  Subcontract  Agreement  for  Warranty  and Remedial
Maintenance  Services  between  Compaq and Inacom dated August 5, 1999,  as from
time to time may be amended by mutual  agreement  of the  parties  (the  "Master
Subcontract Agreement"),  and those installation,  migration,  system deployment
and  other  project  based  services  as  specified  in the  applicable  project
agreement and/or statement of work; including but not limited to the following:

o        Maintenance of existing Multi-vendor Contracts
o        Maintenance of Warranty on new Multi-Vendor Service Contracts e.g.
         Dell,  HP,  IBM, Apple o Off site repair for selected Compaq/Non Compaq
         products
o        Remedial support services for Compaq Sold Carepaq's
o        Installation support services for Compaq Sold Carepaq's
o        Project based work such as, installation, migration & system deployment
         services
o        New  service  offers  to be jointly developed by Compaq and Inacom with
         the express intent of tailoring such offers for delivery by Inacom
o        Other  services  which  are  not  specifically designated to one of the
         other Services Categories

                  (b) Service Capabilities. Inacom shall maintain throughout the
term of this  Agreement  all  service  capabilities,  and  associated  training,
certification,  logistics, communications and other capabilities as described in
the Master  Subcontract  Agreement.  In addition,  Inacom shall maintain for the
term of any  installation,  migration,  system deployment or other project based
services engagement all service capabilities specified in the applicable project
agreement and/or statement of work.

                  (c) Performance Criteria. Inacom shall maintain throughout the
term of this Agreement a level of service performance which meets or exceeds the
level of satisfaction  generally considered by end-users to be acceptable within
the  industry.  It is  agreed  that  Compaq  shall  have  the sole  right  using
reasonable  and prudent  judgment to determine if Inacom is providing such level
of performance.

                  (d)      Fee Schedule.

o       The  maintenance and  repair services fee schedule shall be as specified
        in the Master Subcontract Agreement.

o       Prices and fees for installation, migration, system deployment and other
        project  based  services  shall be as specified in an amended version of
        the  Master  Subcontract Agreement or in the  applicable purchase order,
        project agreement and/or statement of work.

        2.3      Call Handling Services.
                  -----------------------

                  (a)      Definition of Work.

o       Remedial Call Center Support. Inacom will take calls that are redirected
        from Compaq's Customer Support Centers (CSCs), and on an as needed basis
        will  take  overflow  calls  from  the CSCs. A fuller description of the
        services  will  be  contained  in  a   definitive Call Handling Services
        Agreement  to be entered into by the parties subsequent to the execution
        of  this  Agreement.  Such  Call  Handling  Services  Agreement shall be
        substantially  in  the  form  of  the  Call Handling Services Agreement,
        including  its  Service  Capabilities  attachment,  attached  hereto  as
        Exhibit 2.

o       Customer  Help  Desk.  Inacom  will  take calls from Client end users in
        support  of  hardware  and  software problems. Inacom will maintain call
        records,  provide  multi-tier  support, escalations and diagnosis before
        dispatch.  Inacom  will  manage  these  calls  in Inacom's call handling
        system  utilizing  knowledge-based  tools.   Standard  reports  will  be
        provided  monthly.  A fuller description of the services contemplated by
        this  paragraph will be contained in the executed Call Handling Services
        Agreement.

                  (b) Service Capabilities. Inacom shall maintain throughout the
term of this  Agreement  all  service  capabilities,  and  associated  training,
certifications,   communications  and  other  capabilities  as  described  in  a
definitive Call Handling Services Agreement,  including its Service Capabilities
attachment,  to be entered into by the parties  subsequent  to the  execution of
this  Agreement,  substantially  in the  form and  content  of the  Compaq  Call
Handling  Services  Agreement,  including  its Service  Capabilities  attachment
attached hereto as Exhibit 2.

                  (c) Performance Criteria. Inacom shall maintain throughout the
term of this Agreement a level of service  performance that meets or exceeds the
level of satisfaction  generally considered by end-users to be acceptable within
the  industry.  It is  agreed  that  Compaq  shall  have  the sole  right  using
reasonable  and prudent  judgment to determine if Inacom is providing such level
of performance.

                  (d)  Fee Schedule.  Subject to the fee schedule specified in
the Call Handling Services Agreement.

         2.4      Inacom Branded Services.
                  ------------------------
                  (a)  Definition  of  Work.  Compaq's  sale  of  Inacom branded
services.

                  (b) Service Capabilities.

o       Compaq   shall   professionally   represent   Inacom's  branded  service
        offerings.  Compaq  will  make  commercially reasonable attempts to sell
        such  services  to  its customer base and to new customers.  Compaq will
        provide   its   Sales   representatives   with   appropriate   training,
        documentation and support materials,  contingent upon Inacom's providing
        such  training, documentation and support materials to Compaq.

o       Inacom  shall  maintain  throughout  the  term  of  this  Agreement  all
        necessary  capabilities  to  deliver  and  support  the  Inacom  branded
        services sold by Compaq.  Inacom shall make available to Compaq the same
        level of training, sales support, literature and information that Inacom
        makes available to its own sales force and resellers.

o       The  parties  shall enter into an appropriate service agreement for this
        category  of  services substantially in the form of the Master Agreement
        for   Professional   Services   or   Master  Subcontract  Agreement,  as
        appropriate.

                  (c) Performance Criteria. Inacom shall maintain throughout the
term of this Agreement a level of service  performance that meets or exceeds the
level of satisfaction  generally considered by end-users to be acceptable within
the  industry.  It is  agreed  that  Compaq  shall  have  the sole  right  using
reasonable  and prudent  judgment to determine if Inacom is providing such level
of performance.

                 (d) Fee Schedule. Subject to the fee schedule in the applicable
service agreement.

         2.5      Professional Services.
                  ----------------------

                  (a)      Definition of Work.

o       Offsite Client and server staging and deployment to customer site

o       Onsite  client  and  server  installation  of  hardware  and  identified
        Operating Systems, desktop applications

o       Project based work such as, installation, migration & system deployment
        services

                  (b) Service Capabilities. Inacom shall maintain throughout the
term of this  Agreement  all  service  capabilities,  and  associated  training,
certifications,   communications  and  other  capabilities  as  described  in  a
definitive Master Agreement for Professional  Services to be entered into by the
parties subsequent to the execution of this Agreement, substantially in the form
and content of the Compaq Master  Agreement for Professional  Services  attached
hereto as Exhibit 3.

                  (c) Performance Criteria. Inacom shall maintain throughout the
term of this Agreement a level of service  performance that meets or exceeds the
level of satisfaction  generally considered by end-users to be acceptable within
the  industry.  It is  agreed  that  Compaq  shall  have  the sole  right  using
reasonable  and prudent  judgment to determine if Inacom is providing such level
of performance.

                  (d) Fee Schedule.  Subject to the labor rates specified in the
Master Agreement for Professional Services.

                  (e) Premier Service Partner.  Compaq shall designate InaCom as
a "Premier Service Provider for Distributed Desktop Infrastructure Services."

SECTION 3   RULES OF ENGAGEMENT.
            --------------------

         3.1      Management Operating Model
                  --------------------------

o       Services Executive  Coordinators.  Compaq and  Inacom will each assign a
        mutually   agreed   to   "Services  Executive  Coordinator"  to  provide
        management  oversight  to  this  Agreement relationship.  These Services
        Executive Coordinators will be responsible for:

        o ensuring  compliance  with  the terms and conditions set forth in this
          Agreement
        o addressing  any  issues  that may arise over the course of the term of
          this Agreement
        o escalating any unresolved issues using the escalation process outlined
          in the following subsection
        o conducting quarterly business reviews
        o applying  the appropriate resources from their respective companies to
          achieve the stated objectives of this Agreement
        o providing  any  coordination  activity  internal  to  their respective
          companies required to support this Agreement

         3.2      Management Escalation Process.
                  ------------------------------

o       If  in the course of the  performance of this Agreement the two Services
        Executive   Coordinators  are unable to mutually  resolve an issue,  the
        issue will  be brought to the Compaq Vice President and General Manager,
        Customer  Services and Inacom Senior Vice President,  Solutions Delivery
        for  management resolution. Should these two individuals fail to achieve
        mutually  acceptable management resolution,  the issue will be raised to
        the  Chief Executive Officer of the respective  companies for management
        resolution.  Thereafter,  if  an issue  is not  mutually  resolved,  the
        parties shall resolve such issue in accordance with Section 5.8 hereof.

         3.3      Business Review Process.
                  ------------------------
o       A  business review will be held once each calendar quarter over the term
        of  this  Agreement.  These  business reviews will review performance to
        date  against this Agreement, review out-quarter business opportunities,
        and   address  any  open  issues  related  to  this  Agreement  and  its
        performance.  The  attendees,  timing,  location and specific agenda for
        each of these business reviews will be decided upon by the two  Services
        Executive Coordinators.

o       An executive review will be conducted on or before August 1, 2000 by the
        Compaq  Vice  President  and  General Manager, Customer Services and the
        Inacom  Senior Vice President, Solutions Delivery, to review the year to
        date  performance  under this Agreement and to consider the need for any
        changes to this Agreement, to be mutually agreed upon by the parties.

         3.4      Bid/Win Situations
                  ------------------

o       Inacom  and  Compaq  will  agree  upon a schedule of packaged solutions,
        including  their  rate structures, that Compaq will use as the basis for
        responding  to  customer  solicitations,  without the need for Inacom to
        review  or  approve  any  engagement  that  meets  the criteria for such
        packaged solutions.

o       For customer opportunities that are eligible for custom solutions and/or
        pricing,  Inacom  will  respond  in a timely and commercially reasonable
        manner to Compaq's four Customer Services Bid/Win Teams or not more than
        ten  designated  Professional  Services Acquisition Consultants requests
        for   information,   bid   resources   and   acceptance/refusal  to  bid
        opportunities; and in any event in sufficient time for Compaq to respond
        to a documented customer response request.

o       Any  revenue  recognized  by Inacom as a result of a services sales lead
        brought  to Inacom by Compaq, provided Inacom was not already engaged in
        the bid process with the customer, will be applied to the annual revenue
        target.  Compaq  and  Inacom  agree  that the maximum sales lead revenue
        applied  to  an  annual  revenue target will not exceed 30% of the total
        annual revenue target for that year.

o       Should  Compaq and Inacom find themselves in a competitive bid situation
        and  Compaq  wins the bid, any service business made available to Inacom
        by Compaq, will be applied to the annual revenue target.

o       Should Inacom refuse to accept any service business presented to them by
        Compaq  that  meets the criteria of any of the Services  Categories, the
        applicable  services agreement and agreed to rate schedules, the revenue
        associated with such business will be applied to the annual revenue
        target.

         3.5      On-going Deal Management Situations
                  -----------------------------------

o       Revenue  from  renewals  of  Compaq service contract business awarded to
        Inacom  in  previous  years  will  be  applied  to the applicable annual
        revenue target.

         3.6      New Service Offers
                  ------------------

o       Compaq  and  Inacom  shall commence within thirty days of the closing of
        the  Asset  Purchase  Agreement  a  joint  effort to develop new service
        offers  with the express intent of tailoring such offers for delivery by
        Inacom.  Once established, these service offers from time to time may be
        amended,  replaced,  added  to  or eliminated by mutual agreement of the
        parties.

SECTION 4.  OVERALL  REVENUE ALLOCATION AND PERFORMANCE CRITERIA.
            -----------------------------------------------------

         4.1 Revenue Application Criteria. The purpose of this section is to set
forth  or reiterate certain criteria that will be used to identify revenue to be
applied to Compaq's annual revenue targets.

o       All  business opportunities presented to Inacom for services anywhere in
        the  United States that fall within the five Services Categories will be
        counted toward the annual revenue target, including:

o       If  Inacom  does  not  have  local  service  capability  in the required
        locations.

o       If, with respect to any individual customer engagement, Inacom's service
        quality  is  not maintained at the levels specified in Section 2 and the
        applicable   service  agreement,  Compaq  at  its  sole  discretion  may
        terminate  Inacom with respect to that engagement in accordance with the
        applicable  service  agreement  in the area of non-performance, provided
        that Inacom has not cured such service quality deficiency within 15 days
        after  written notice thereof (or such shorter period as required by the
        applicable  customer).  All  revenues Inacom would have received but for
        such termination will be counted toward the annual revenue targets.

o       The  value  Inacom  derives  from  utilizing  Compaq's infrastructure to
        support  the  sale  through  delivery  of service will be quantified (as
        mutually  agreed upon in good faith by Inacom and Compaq) and applied to
        the  annual  revenue  targets.  Examples  of  such Compaq infrastructure
        support include:

o        Leveraging Compaq's purchase agreements
o        Utilizing Compaq's on-site and off-site delivery capability
o        Training  that  is  not  already  included as a benefit of GSP or other
         applicable service agreements.

SECTION 5         GENERAL.
                  --------

         5.1 Most Favored Customer.  Inacom agrees that Inacom will offer Compaq
its most favored customer fees (i.e. the lowest fees which it charges any of its
customers for comparable  services under similar service  environments)  for the
services described in this Agreement, except in the instance where lower pricing
is offered to "meet  competition" in response to a documented lower bid, as such
term is commonly used in the relevant industry.

         5.2 Notices.  All  notices,  requests  and  other communications to any
party hereunder shall be in writing (including facsimile transmission) and shall
be given,

                  If to Inacom, to:

                           Inacom Corp.
                           Attention: Contracts Department
                           10810 Farnam Drive
                           Omaha, NE 68154

                  With a copy to:

                           Inacom Corp.
                           Attention: Bob Lewis
                           2001 Westside Parkway
                           Suite 220
                           Alpharetta, GA  30004

                  If to Compaq, to:

                           Compaq Computer Corporation
                           Attention:  John Kelley
                           MS530112
                           24500 Highway 290
                           Cypress, TX  77429-2318

                  With a copy to:

                           Compaq Computer Corporation
                           Attention: Law Department
                           40 Old Bolton Road
                           Stow, MA 01775

All such notices,  requests and other communications shall be deemed received on
the date of receipt by the recipient  thereof if received prior to 5 p.m. in the
place of  receipt  and  such  day is a  business  day in the  place of  receipt.
Otherwise, any such notice, request or communication shall be deemed not to have
been received until the next succeeding business day in the place of receipt.

         5.3 Amendments and Waivers.  (a) Any provision of this Agreement may be
amended or waived if, but only if, such amendment or waiver is in writing and is
signed, in the case of an amendment,  by each party to this Agreement, or in the
case of a waiver, by the party against whom the waiver is to be effective.

                  (b) No failure or delay by any party in exercising  any right,
power or privilege  hereunder  shall  operate as a waiver  thereof nor shall any
single or  partial  exercise  thereof  preclude  any other or  further  exercise
thereof or the exercise of any other right,  power or privilege.  The rights and
remedies  herein provided shall be cumulative and not exclusive of any rights or
remedies provided by law.

         5.4  Successors and Assigns.  This Agreement  shall be binding upon and
shall inure to the benefit of the parties hereto and their respective successors
and assigns;  provided that no party may assign,  delegate or otherwise transfer
any of its rights or  obligations  under this  Agreement  without the consent of
each other party hereto.

          5.5  Governing  Law. This Agreement shall be governed by and construed
in  accordance  with  the  law  of  the  State of New York without regard to the
conflicts of law rules of such state.

          5.6  Counterparts; Third Party  Beneficiaries.  This  Agreement may be
signed  in  any number of counterparts, each of which shall be an original, with
the  same  effect  as  if  the  signatures thereto and hereto were upon the same
instrument.  This  Agreement shall become effective when each party hereto shall
have  received  a  counterpart  hereof  signed  by  the  other party hereto.  No
provision of this Agreement is intended to confer upon any person other than the
parties hereto any rights or remedies hereunder.

         5.7      Term and Termination.

                  (a) This Agreement shall terminate at the end of the year 2000
period,  except to the  extent  extended  pursuant  to Section  1.1,  subject to
Sections 5.7(b), (c) and (d).

                  (b) This Agreement shall  terminate upon a Fundamental  Change
of Inacom (unless  otherwise  agreed by Compaq) or upon a Fundamental  Change of
Compaq (unless  otherwise agreed by InaCom).  "Fundamental  Change" means,  with
respect to either party to this  Agreement,  (i) the  acquisition by any person,
entity or group of beneficial  ownership of voting securities  representing more
than 50% of the total voting power of all voting  securities  of such party then
outstanding,  (ii) the  merger or  consolidation  of such  party  with any other
person  or entity  and  (iii) the  conveyance,  transfer  or  leasing  of all or
substantially all of the assets of such party.

                  (c) This Agreement shall terminate with respect to any Service
Category (unless  otherwise agreed by Compaq) if Inacom is in material breach of
its service capability requirements or performance criteria with respect to such
Service Category hereunder or under the applicable  service  agreement,  if any;
provided  that  Inacom has not cured such  breach  within 30 days after  written
notice  thereof.  To the extent this Agreement is so terminated  with respect to
any Service Category,  Compaq's aggregate revenue target for each remaining year
or portion  thereof will be reduced by the  remaining  revenue  target  forecast
specified in Exhibit 1, as amended  from time to time,  relating to such Service
Category.

                  (d) This Agreement shall terminate with respect to any Service
Category  within  120 days after Inacom delivers a written notice to Compaq that
Inacom  intends  to terminate its capabilities in such Service Category.  To the
extent  this  Agreement  is  so terminated with respect to any Service Category,
Compaq's  aggregate  revenue  target  for each remaining year or portion thereof
will be reduced by the remaining revenue target forecast specified in Exhibit 1,
as amended from time to time, relating to such Service Category.

         5.8 Dispute Resolution.  The parties wish to use reasonable measures to
avoid the litigation of any dispute under this Agreement. Therefore, any dispute
arising out of or  relating to this  Agreement  or the  breach,  termination  or
validity  thereof  shall be  settled  in  accordance  with one of the  following
procedures.  The parties  shall use the  procedures  in the  following  order of
priority.  Unless  otherwise  agreed,  the parties  shall each bear all of their
expenses  incurred  during the  procedures.  All  negotiations  pursuant to this
Subsection 5.8 shall be negotiated in good faith and are  confidential and shall
be treated as compromise and settlement  negotiations for purposes of applicable
rules of evidence.

                  (a)  Negotiation.  At the request of either  party to initiate
this dispute resolution process, the parties shall negotiate for a resolution of
the  dispute  in a  meeting  or  series  of  meetings  held  at the  site of the
non-requesting party. The meeting shall be attended by appropriate executives of
both  parties who are at a higher  level of  management  than the  persons  with
direct responsibility for the administration of this Agreement.

                  (b)  Mediation.  In the event that the dispute is not resolved
by negotiation  within sixty (60) days of the original  request to initiate this
dispute  resolution  process,  the parties  shall  negotiate  for a  non-binding
mediation  process which is appropriate for the dispute at issue in a meeting or
series of meetings held at the site of the original non-requesting party.

                  (c)  Binding  Arbitration.  In the event that the  parties are
unable to agree on a mediation  process  within ninety (90) days of the original
request to initiate this dispute  resolution  process,  or the mediation process
does not settle the dispute within one hundred twenty (120) days of the original
request to initiate this dispute resolution process,  the parties shall consider
settlement of the dispute by binding arbitration.  If the parties mutually agree
to  binding  arbitration,  the  dispute  shall  be  settled  by  arbitration  in
accordance   with  the  then  current  CPR  Institute  For  Dispute   Resolution
Non-Administered   Arbitration   Rules  by  three   independent   and  impartial
arbitrators,  of whom each party shall appoint one and the third to be appointed
by the two appointed by Compaq and Inacom . The arbitration shall be governed by
the United States  Arbitration  Act, 9 U.S.C.,  Sections 1-16, and judgment upon
the award  rendered  by the  arbitrators  may be  entered  by any  court  having
jurisdiction  thereof.  The  place  of  arbitration  shall be in the city of the
original  non-requesting  party.  The  arbitrators  are not  empowered  to award
damages  in excess of  compensatory  damages up to any limit  specified  in this
Agreement  and each party  hereby  irrevocably  waives any right to recover such
damages  with  respect to any dispute  resolved by  arbitration.  The statute of
limitations of the State of New York applicable to the commencement of a lawsuit
shall apply to the  commencement  of an  arbitration  hereunder,  except that no
defenses  shall  be  available  based  upon  the  passage  of  time  during  any
negotiation or mediation called for by Subsections 5.8 (a) through (c).

         5.9 Reports and Audit Rights.  Inacom shall maintain records and ensure
proper  accounting of revenue  applied toward Compaq revenue  targets by Service
Category.  Inacom shall provide a quarterly  report to Compaq of revenue applied
against  each Service  Category.  In the event of any  disagreement  with Compaq
regarding  the  content of any  reports,  Inacom  agrees to permit  Compaq  upon
reasonable  request and during normal business hours, to review Inacom's records
relating  to Inacom's  Compaq-related  services  business.  Such  records  shall
include all records  pertaining to the provision of services at Compaq  customer
locations and revenue generated from Compaq-related services.

         5.10 Confidentiality. This Agreement shall be considered a confidential
document  of both  parties.  Except as  required  by law,  neither  party  shall
disclose the contents or existence of this  Agreement  without the prior written
permission of the other party.

         5.11  Subcontracting.  Should Inacom wish to use  resources  other than
Inacom  employees to deliver services via a  subcontracting,  franchise or other
form of business  arrangement,  except as specified in the  applicable  services
agreement,  Compaq will have the right to refuse or accept such an  arrangement;
provided that such acceptance by Compaq shall not be withheld  unreasonably.  If
Compaq does accept such an arrangement, Inacom shall be responsible for ensuring
the subcontractor,  franchisee or other entity complies with all requirements of
this Agreement and any other applicable service agreement.  Such  subcontractor,
franchisee or other entity shall be deemed  Inacom's  agent for purposes of this
Agreement.

         5.12     CONSEQUENTIAL DAMAGES

IN NO EVENT WILL EITHER PARTY  HERETO BE LIABLE FOR DAMAGES  CAUSED BY THE OTHER
PARTY'S  NEGLIGENCE,  OR FOR  SPECIAL,  INCIDENTAL,  CONSEQUENTIAL,  INDIRECT OR
PUNITIVE DAMAGES,  LOST PROFITS,  LOST USE OF EQUIPMENT,  LOSS OF STORED MEMORY,
COST OF SUBSTITUTE EQUIPMENT OR OTHER DOWNTIME COSTS, REGARDLESS OF WHETHER SUCH
LIABILITY  IS BASED ON BREACH OF CONTRACT,  TORT,  STRICT  LIABILITY,  BREACH OF
WARRANTIES, FAILURE OF ESSENTIAL PURPOSE OR OTHERWISE AND EVEN IF ADVISED OF THE
POSSIBILITY  OF SUCH  DAMAGES,  OR FOR ANY CLAIM  AGAINST THE OTHER BY ANY OTHER
PARTY.

         5.13 Entire Agreement.  This Agreement constitutes the entire agreement
between the parties with respect to the subject matter hereof and supersedes all
prior agreements and understandings,  both oral and written, between the parties
with respect to the subject matter of this Agreement.

         5.14 Single Agreement.  This Agreement and the agreements identified on
Exhibit 4 of the Services,  Supply and Sales Agreement (the Services, Supply and
Sales  Agreement  and  such  other  agreements,   collectively,  the  "Operating
Agreements")  were entered into pursuant to the Asset  Purchase  Agreement.  The
undertakings of each party hereunder and thereunder constitute consideration for
the undertakings of the other parties under all of the Operating Agreements, and
all of the  Operating  Agreements  shall  constitute  a  single  agreement.  The
material  performance  of the  obligations  of each party  under each  Operating
Agreement  shall be a condition to the  performance  of the  obligations of each
other  party under each  Operating  Agreement.  The  rightful  rejection  of any
Operating  Agreement  (which  shall not  include an  expiration  or  termination
thereof) requires the rejection of all Operating Agreements.

         5.15 No Offset. Neither party shall be permitted to offset any payments
to be made or credits to be applied under this Agreement with any payments to be
made or credits to be applied under the Asset  Purchase  Agreement or the credit
agreement  contemplated by the Revolving Credit Facility Commitment Letter dated
as of February 15, 2000 from Compaq to Inacom.






IN WITNESS WHEREOF, the parties have duly executed this Agreement as of the date
first above written.

                                  Inacom Corp.

                                  By: /s/ Gerald A. Gagliardi
                                     ------------------------
                                  Name: Gerald A. Gagliardi

                                  Title:   President and Chief Executive Officer

                                  Date:   February 16, 2000


                                  Compaq Computer Corporation

                                  By: /s/ Peter A. Mercury
                                      ----------------------
                                  Name: Peter A. Mercury

                                  Title: Vice President and General Manager
                                  Customer Services Division

                                  Date: February 16, 2000







                                    EXHIBIT 1

              FORECASTS OF ESTIMATED REVENUE BY SERVICES CATEGORIES

                                                                       
- ----------------------------------------- ------------------- ----------------- ------------------

Services Categories                       2000                2001              2002
- ----------------------------------------- ------------------- ----------------- ------------------
- ----------------------------------------- ------------------- ----------------- ------------------

1. On-Site/Off-Site Warranty Service      $10 million         $20 million       $25 million
- ----------------------------------------- ------------------- ----------------- ------------------
- ----------------------------------------- ------------------- ----------------- ------------------

2. Non-Warranty Maintenance Services      $50 million         $75 million       $100 million
- ----------------------------------------- ------------------- ----------------- ------------------
- ----------------------------------------- ------------------- ----------------- ------------------

3. Call Handling Services                 $5 million          $10 million       $20 million
- ----------------------------------------- ------------------- ----------------- ------------------
- ----------------------------------------- ------------------- ----------------- ------------------

4. Asset Management Services              $15 million         $25 million       $35 million
- ----------------------------------------- ------------------- ----------------- ------------------
- ----------------------------------------- ------------------- ----------------- ------------------

5. Professional Services                  $5 million          $10 million       $15 million
- ----------------------------------------- ------------------- ----------------- ------------------
- ----------------------------------------- ------------------- ----------------- ------------------

Aggregate Revenue                         $85 million         $140 million      $195 million
- ----------------------------------------- ------------------- ----------------- ------------------












                                    EXHIBIT 2

                        CALL HANDLING SERVICES AGREEMENT

This Call Handling Services Agreement ("Agreement"), made this _________________
day of _____________, 2000, is by and between _________________________,  having
a   principal    place   of    business   at    ________________________________
("Subcontractor"),  and Compaq Computer Corporation, having a principal place of
business at 40 Old Bolton Road, Stow Massachusetts 01775 ("Compaq"). The parties
agree  that the  terms  and  conditions  of this  Agreement  and any  applicable
Purchase  Order(s)  that may be issued  hereunder  will  govern the  purchase of
Services by Compaq from Subcontractor for the purpose of Subcontractor providing
such  Services  on  behalf  of  Compaq  to a  customer  or  customers  of Compaq
(hereinafter referred to as "Customer").

This  Agreement  will  become  effective  on the date  specified  above and will
continue for a period of one (1) year,  unless otherwise  terminated as provided
herein or extended  by the mutual  consent of the  parties.  Any  expiration  of
termination of this Agreement will not alter the rights,  duties, or obligations
of the  parties  relating to any  Purchase  Orders  issued by Compaq  under this
Agreement prior to the date of expiration or termination of this Agreement.

This  Agreement  does  not  obligate   Compaq  to  purchase  any  Services  from
Subcontractor.  Purchases,  if any, will be as specified on a Purchase  Order(s)
issued by Compaq pursuant to Section 2.

1.  DEFINITIONS

     a) "Acceptance"  means written  notification  from Compaq to  Subcontractor
     that  indicates  that the  Services  have been  evaluated  and  satisfy the
     completion and acceptance criteria set forth or referenced in the Statement
     of Work or  Purchase  Order.  Acceptance  may be  partial or  complete,  as
     specified in such notification.

     b) "Invention(s)" means any designs, techniques,  inventions,  discoveries,
     or  improvements,  whether  patentable  or not,  that are  conceived  of or
     reduced to practice by Subcontractor in providing the Services to Compaq or
     Customer under this Agreement.

     c) "Services" means consulting, integration, implementation,  installation,
     maintenance,  support, design, development,  training,  management, and any
     other  work  provided  by   Subcontractor   in   connection   with  meeting
     Subcontractor's responsibilities under this Agreement.

     d)  "Statement  of  Work"  means a  statement  agreed  upon by  Compaq  and
     Subcontractor  that specifies the Services to be provided by Subcontractor,
     the price, payment schedule, delivery schedule, and acceptance criteria for
     such Services and, if  applicable,  detailed  technical and  administrative
     requirements  for the  Services.  The  Statement  of Work may also  include
     additional terms or  modifications  to this Agreement.  A Statement of Work
     will be created and agreed upon for each  Purchase  Order issued under this
     Agreement.

2.  PURCHASE ORDER, ORDER OF PRECEDENCE, SERVICES COORDINATORS

     a)  Subcontractor  will  furnish  the  Services  to Compaq or  Customer  as
     specified  in the  Statement of Work upon  Compaq's  issuance of a Purchase
     Order to Subcontractor.

     b) The  following  order of  precedence  will  control  in the event of any
     conflict in terms and conditions:

         1)  Statement of Work,
         2)  Purchase Order, and
         3)  this Agreement.

     The  pre-printed  terms and  conditions on the reverse side of the Purchase
     Order will not apply to this  Agreement or any Purchase  Order issued under
     this Agreement.

     c) Each party will appoint a  coordinator  for the Services to be performed
     under  each  Purchase   Order  and   Statement  of  Work.   Subcontractor's
     coordinator  will have the authority to represent  Subcontractor.  Compaq's
     coordinator  will represent  Compaq and be responsible  for determining the
     adequacy and acceptability of the Services provided by Subcontractor.

3.  PAYMENT

     Unless  otherwise  set forth in the  Statement  of Work or Purchase  Order,
     payment for the Services will be due forty-five (45) days from the later of
     the date of  Acceptance or the date Compaq  receives a proper  invoice from
     Subcontractor.

4.  RECORDS

     Subcontractor  will maintain  account  records in accordance with generally
     accepted  accounting  practices to substantiate all invoices.  Such records
     will be made  available to Compaq  during  normal  business  hours and will
     include  payroll  records,  expense  accounts,  attendance  cards,  and job
     summaries.  Subcontractor  will  maintain  such records for three (3) years
     from the date of final payment for the Services.

5.  OWNERSHIP AND LICENSE

     a) All  Inventions  will be the  sole and  exclusive  property  of  Compaq.
     Subcontractor  hereby  assigns to Compaq the  ownership of copyright in the
     Inventions.  Compaq  will have the right to obtain and hold in its own name
     copyrights, registrations, and similar protection which may be available in
     the Inventions. Subcontractor agrees to assist Compaq as may be required to
     perfect such rights.

     b) To the  extent  that  any  Subcontractor's  pre-existing  technology  is
     contained in the Inventions, Subcontractor grants to Compaq an irrevocable,
     nonexclusive, worldwide, royalty-free license to:

         1)  use, execute, reproduce, display, perform, and distribute
         (internally or externally) such pre-existing technology; and

         2)  authorize Customer to do any, some, or all of the foregoing.

6.  WARRANTY

     a) Subcontractor warrants that all Services will (1) be performed in a good
     and  workmanlike   manner  and  in  accordance   with  generally   accepted
     professional   standards  for  such  Services,   and  (2)  conform  to  the
     requirements specified in the Statement of Work or Purchase Order.

     b)  Subcontractor  warrants  that  Services  will not in any manner  limit,
     impair,  disrupt,  or jeopardize  any existing Year 2000  Compliance of any
     equipment  or  software  on  which  Services  are  performed.   "Year  2000
     Compliance"  for  purposes  of  this  provision  means  the  capability  to
     correctly process,  calculate,  compare,  and sequence date data within and
     between the 20th and 21st centuries, including leap year calculations.

     c) In the event of any breach of warranty,  Subcontractor,  without  charge
     and without delay, will re-perform nonconforming Services.

7.  CONFIDENTIAL INFORMATION

     Subcontractor  will maintain all  information or data,  whether  written or
     oral,  relating  to Compaq  or  Customer  which  Subcontractor  obtains  or
     otherwise has access to in the  performance  of Services in confidence  and
     will not  disclose  any such  information  or data to any third party or to
     employees, agents, subcontractors, or suppliers of Subcontractor who do not
     have the need for access to such information or data.

8.  PERSONNEL

     a) Personnel provided by Subcontractor will not be considered  employees of
     Compaq for any purpose. Subcontractor personnel will make no commitments on
     behalf of Compaq for any purpose. Subcontractor assumes full responsibility
     for the  actions  of its  personnel  and  will  be  responsible  for  their
     supervision,  daily direction, and control.  Subcontractor will retain full
     responsibility for payment of salary (including withholding of income taxes
     and Social Security),  worker's compensation,  disability benefits, and the
     like.  Nothing in this Agreement grants  Subcontractor or any Subcontractor
     personnel any right under any Compaq employee benefit plan.

     b) Subcontractor personnel specified or identified by name in the Statement
     of Work or Purchase  Order will be considered  essential to the Services to
     be performed.  No  substitution or diversion of such personnel will be made
     without the prior written consent of Compaq and Customer.

     c)  Compaq  and   Customer   will   retain  the  right  to  reject  any  of
     Subcontractor's personnel whose qualifications are insufficient in Compaq's
     or Customer's judgment.

9.  CHANGE IN SCOPE

     Each  Purchase  Order and  Statement of Work under this  Agreement is based
     upon Compaq's present understanding of Compaq's obligations to Customer. In
     the event Compaq's  understanding  changes or Customer requests a change in
     Compaq's obligations  affecting  Subcontractor's  performance,  Compaq will
     notify  Subcontractor  of such change  request in writing.  Within ten (10)
     days of receipt of such change request, Subcontractor will notify Compaq in
     writing of any  increase  or  decrease in  Subcontractor's  charges  and/or
     alteration to delivery  schedules  occasioned by the change.  Upon Compaq's
     acceptance of Subcontractor's  modified charges and delivery schedule,  the
     parties  will  modify  the  terms  of the  applicable  Purchase  Order  and
     Statement of Work to effect the change.  Subcontractor  will not  implement
     the change without Compaq's written authorization.

10. TERMINATION

     a) Compaq may terminate for convenience this Agreement, any Purchase Order,
     or any portions thereof by written notice to  Subcontractor.  In any event,
     the applicable Purchase Order will terminate  immediately upon termination,
     for any reason, of Compaq's  agreement with Customer.  Upon receipt of such
     notice,  Subcontractor will immediately stop all activities associated with
     the terminated Purchase Order.  Subcontractor will be paid for the Services
     provided and accepted prior to the date of  termination.  Such payment will
     constitute Compaq's entire liability.

     b) In  the  event  of a  default  by  Subcontractor,  Compaq  will  provide
     Subcontractor written notice thereof. If the default is not remedied within
     ten (10) days or within the time stated in the notice, Compaq may terminate
     this Agreement, any Purchase Order, or any portions thereof.

     c) The rights and  obligations  of Sections 4, 5, 6, 7, 10, 11, and 12 will
     continue  after  expiration or  termination of this Agreement and will bind
     the  parties  and  their  legal  representatives,  successors,  heirs,  and
     assigns.

11. INDEMNIFICATIONS

     a) Subcontractor will indemnify,  defend, and hold Compaq harmless from any
     and all claims or demands (including all losses,  damages,  and liabilities
     resulting from such claims or demands,  and all related costs and expenses,
     including  reasonable  legal fees) arising from or in  connection  with (1)
     Subcontractor's   performance  of,  or  failure  to  perform,  any  of  its
     obligations under this Agreement or (2) an act or omission of Subcontractor
     in  its  relationships  with  its  employees,  agents,   subcontractors  or
     suppliers.

     b)  Subcontractor  will  indemnify,  defend,  and hold Compaq and  Customer
     harmless from any and all claims or demands (including all losses, damages,
     and  liabilities  resulting  from such claims or  demands,  and all related
     costs and expenses,  including  reasonable  legal fees) which may result by
     reason of any  infringement or claim of  infringement  of any  intellectual
     property  rights  associated  with the Services or  Inventions  provided in
     connection with this Agreement.

12. LIMITATION OF LIABILITY

     a) EXCEPT AS  PROVIDED  BELOW,  NEITHER  COMPAQ NOR  SUBCONTRACTOR  WILL BE
     LIABLE FOR ANY  DAMAGES  RESULTING  FROM LOSS OF DATA,  PROFITS,  OR USE OF
     PRODUCTS,  OR FOR ANY INCIDENTAL OR CONSEQUENTIAL  DAMAGES, EVEN IF ADVISED
     OF THE  POSSIBILITY OF SUCH DAMAGES.  Subcontractor  will be liable for any
     damages,  including  incidental or consequential  damages,  which Compaq is
     obligated  to  pay  Customer  or  other  third   parties  as  a  result  of
     Subcontractor's  failure to perform its obligations in accordance with this
     Agreement.

     b) This  limitation of liability  does not apply to the liability of either
     party for any personal injury,  including death, or for willful, wanton, or
     malicious acts of Subcontractor  or to obligations of  Subcontractor  under
     Section 7, "Confidential Information", or Section 11, "Indemnifications".

13. COMPLIANCE WITH LAWS

     Subcontractor,   at  its  own  expense,  will  comply  with  all  laws  and
     regulations of federal, state, and local government authorities relating to
     its obligations under this Agreement.

14. GENERAL

     a) Except as expressly provided in the Statement of Work or Purchase Order,
     Subcontractor will be entitled to no further payment,  cost  reimbursement,
     or other compensation for the Services provided hereunder.

     b)  Subcontractor  shall carry during the term of this Agreement,  and with
     companies with a Best Rating of not less than A-:VII, insurance policies of
     the kinds and in the amounts listed below:

         1.  Worker's  Compensation  -  statutory  limits in each state in which
         Subcontractor  is required to provide  Worker's  Compensation  coverage
         including Other States Endorsement or policy equivalent thereof. Policy
         shall  include a waiver  of  subrogation  in favor of  Compaq  Computer
         Corporation, its officers, directors, employees and agents

         2.  Employer's Liability - not less than $1,000,000

         3. Comprehensive General Liability - including  Contractual  Liability,
         Independent   Contractor's   Liability,   Products   and/or   Completed
         Operations Liability, and Personal Injury/Property Damage Coverage's in
         a combined  single  limit of not less than  $1,000,000  per  occurrence
         combined single limit and $2,000,000 General Aggregate. Compaq Computer
         Corporation,  its  officers,  directors,  employees and agents shall be
         named as Additional Insureds.

         4. Automobile Liability - for owned, non-owned, and hired vehicles in a
         combined single limit of not less than $1,000,000.

         5. Umbrella  Liability -  a  combined  single  limit  of  not less than
         $2,000,000.

     Subcontractor   shall  furnish  Compaq  with   Certificates   of  Insurance
     evidencing the specified insurance policies and stating that such insurance
     policies  may not be changed  or  terminated  so as to not comply  with the
     foregoing  insurance  requirements  without at least thirty (30) days prior
     written notice to Compaq.

     c)  Nothing  in  this   Agreement  will  be  construed  as  prohibiting  or
     restricting  Compaq  from  independently  developing,   acquiring,   and/or
     marketing  services  which are  similar  to and/or  competitive  with those
     provided hereunder.

     d) Any assignment,  transfer, or subcontracting of rights or obligations by
     Subcontractor  under this  Agreement  in whole or in part without the prior
     written  consent of Compaq  will be void and may subject  Subcontractor  to
     termination.

     e) During the  performance  by  Subcontractor  under a particular  Purchase
     Order and Statement of Work Compaq may require Subcontractor to temporarily
     cease performance of some or all of the Services by issuing Subcontractor a
     Work Suspension Order ("Order").  The Order will include the effective date
     of the Order, a specific  description of the Services to be suspended,  and
     the  anticipated  duration  of the  suspension.  Upon  receipt of an Order,
     Subcontractor will take all reasonable  measures to protect the Services in
     progress.  Compaq will notify Subcontractor in writing of the date on which
     the suspended Services are to be resumed.

     f)  Subcontractor  represents  that  it is  not  under  any  obligation  or
     restriction,  nor will it assume any,  which would  interfere  or present a
     conflict  of  interest  with  the  Services  that it  provides  under  this
     Agreement.

     g) Compaq  is free to  determine  the price  charged  to  Customer  for the
     Services that Subcontractor provides to Customer on behalf Compaq.

     h)  Subcontractor  agrees  to comply with security procedures of Compaq and
     Customer.

     i) Subcontractor agrees to be bound by applicable "flow down" provisions of
     Compaq's agreement with Customer of which it is notified by Compaq.

     j) Neither party may bring an action,  regardless  of form,  arising out of
     this  Agreement  more than two (2) years after the cause of action  arises.
     Subcontractor  may not bring an  action  for  nonpayment  more than two (2)
     years from the date final payment for the Services is due.

     k)  The laws of the State of Texas will govern this Agreement.

     l) This Agreement and the documents  referenced herein set forth the entire
     understanding  of the parties with respect to the subject matter  described
     herein and supersede all prior communications,  whether oral or written, by
     either party.  Any  modification  to these terms and conditions  must be in
     writing and signed by authorized representatives of both parties.

Accepted by:                                         Accepted by:

___________________________                          COMPAQ COMPUTER CORPORATION

BY:                                                  BY:

PRINT NAME:                                          PRINT NAME:

TITLE:                                               TITLE:

DATE:                                                DATE:



                                   ATTACHMENT

                              SERVICE CAPABILITIES

o             Inacom agrees to provide  technical support to Compaq customers on
              designated  products.  The detailed  instructions,  policies,  and
              procedures that define designated  products and explain how Inacom
              delivers  technical  support to  Compaq's  customers  are found in
              Compaq's  Technical  Support Work  Instructions  ("TSWI").  Compaq
              agrees  to  provide  Inacom  with  electronic  access to a current
              version of the TSWI and Inacom  agrees to comply with all policies
              incorporated in the TSWI.

o             Inacom  agrees  to  provide  both  Level 1 and  Level 2  Technical
              Support  Engineers  ("TSEs")  to  perform  the work.  Level 1 TSEs
              provide the initial  contact with customers and attempt to resolve
              customers'  questions or  inquiries.  These  questions or inquires
              shall be referred to  heretofore  as Cases.  Level 2 TSEs  resolve
              Cases  that  the  Level 1 TSEs  cannot  resolve  from a  technical
              standpoint.  Cases  that  Level 2  cannot  resolve  for  technical
              reasons are to be escalated to Compaq  according to the procedures
              documented in the Compaq Work  Instructions.  Inacom is allowed to
              escalate  to Compaq  Level 2 no more than one (1)  percent  of the
              Cases documented each month.

o             Inacom  agrees to  provide  Customer  Relations  support to Compaq
              customers.  Customer  Relations support is non-technical  customer
              satisfaction or administrative assistance. Occasionally, there are
              customers who wish to complain about Compaq offerings or policies.
              Compaq expects Inacom to resolve  Customer  Relations  Cases,  but
              Customer  Relations  Cases  that  Inacom  cannot  resolve  to  the
              customer's  satisfaction shall be escalated to Compaq according to
              the  process  and time frames  documented  in the TSWI.  Inacom is
              allowed to escalate to Compaq Customer  Relations no more than one
              (1) percent of the Cases documented each month.

o             Inacom will  establish  connectivity  to the Compaq's  Intranet to
              gain access to Compaq  electronic  support  resources,  and Inacom
              agrees to provide  Compaq with a documented  plan that  reasonably
              ensures  that  this  information  is  protected  from  any form of
              unauthorized access.

o             Inacom  personnel will identify  themselves to Compaq customers as
              Compaq at all times, without exception.  Inacom may indicate, when
              pressed by a Compaq  customer,  that they are the "Compaq location
              in (City Name)."

o             Inacom will not disclose or distribute any information  related to
              Compaq  customers or Case  activity to any outside  party.  Inacom
              agrees to provide  Compaq with a documented  plan that ensures any
              electronic  access to  Compaq is  secured  and  limited  to Inacom
              personnel who have a business need to access to this information.

o             Inacom  shall  document  Cases  in  the  call  tracking  system of
              Compaq's choice.

o             Inacom shall provide Compaq  customers  technical  support without
              interruption,  twenty-four  hours  per day,  seven  days per week,
              every day of the year.  Inacom  agrees to  implement a  documented
              disaster recovery plan that ensures  uninterrupted  service in the
              event of a power  outage,  internal  systems  outage,  or internal
              telecommunications system outage.

o             Compaq will provide Inacom with a call volume forecast  quarterly.
              Inacom will staff  enough TSEs to meet  Compaq  service  levels at
              call volumes up to 110% of the forecasted call volume. Compaq will
              pay Inacom for actual calls, not forecasted  calls.  Compaq agrees
              to pay the  minimum  minutes  as  specified  in the Call  Handling
              Services Agreement.

o             Compaq  reserves  the right to change the  quarterly  call  volume
              forecast at any time.  Inacom shall have a thirty-day grace period
              to adjust TSE  staffing  required  to meet  service  levels in the
              event that Compaq  increases the call volume forecast by more than
              ten (10) percent.

o             Inacom  agrees to maintain a point of contact  for  communications
              with  Compaq at all  times.  This  individual  shall be capable of
              responding  to a telephone  call or page from Compaq within thirty
              minutes.  In addition,  Inacom agrees to inform Compaq immediately
              in  the  event  of  any  system   interruptions   or   performance
              degradations that could potentially affect customer service.

o             Inacom  agrees  to  accommodate  a  Compaq  employee  at  Inacom's
              facility  for any length of time.  In addition,  Inacom  agrees to
              provide Compaq employees  unrestricted  access to the areas in the
              Inacom  facility in which Compaq  technical  support  services are
              conducted.   Inacom  shall  under  no  conditions  prevent  Compaq
              employees from interviewing or conversing with any Inacom employee
              assigned to Compaq technical support.

o             Inacom agrees to provide Compaq with telephone  statistics related
              to technical support activity as defined by Compaq in the TSWI. At
              minimum,  Inacom  shall  report  daily call center  statistics  to
              Compaq.  These  statistics  are due to Compaq  by 7:00 a.m.  every
              business day.

o             Inacom agrees to conduct business  reviews with Compaq  management
              on a quarterly basis, conducted at mutually agreed to locations.

o             Inacom agrees to provide Compaq with feedback on customer comments
              and issues in formats and time frames documented in the TSWI.

              Equipment and Facilities

o             Compaq  agrees to loan Inacom one or more of each  Compaq  product
              model that Inacom  supports.  The  purpose of these  loaners is to
              enhance TSE product knowledge and facilitate  problem  resolution.
              Loaner models will be provided to Inacom as they become available,
              and Inacom  agrees to return all Compaq  loaner units at such time
              as the  requirement  to provide  technical  support for a specific
              product ceases.

o             Inacom agrees to provide a file server with  adequate  capacity to
              support  the  operation  of the Compaq  call  tracking  system and
              intranet data bases on each TSE's workstation. In addition the TSE
              workstations  must meet the minimum  configuration  recommended by
              Compaq, which may change over time due to advances in technology.

o             Inacom  agrees to provide,  at  Inacom's  expense,  the  following
              telecommunications  equipment  and  capabilities  to support  this
              service:

              o  Compaq approved telephone switch
              o  T-1 dedicated access to MCI for voice (Installation cost only)
              o  T-1  access  to  MCI's   Hyperstream   PVC network for data and
                 electronic messaging.  This  connection  is  limited  to Inacom
                 access to Compaq (Installation cost only)
              o  PBX with ACD statistical reporting capability
              o  PBX with ISDN capability on T-1's
              o  Ability to transfer calls to multiple Compaq telephone  numbers
                 if the MCI ECR fails
              o  Dedicated primary rate ISDN T1 access to MCI
              o  Redundant routes to MCI via the local carrier
              o  Ability  to  accept  inband  signaling  to  carry a customer ID
                 number via DTMF signals
              o  Ability  to  outpulse  DTMF  signals  to  indicate readiness to
                 accept numbers
              o  Ability  to  conference  callers  to a credit card approval IVR
                 over an 800 number (Installation cost only)

o             Compaq  agrees  to  pay  the monthly T1 charges and telephone line
              usage charges, with associated inbound/outbound call charges, for
              all Compaq customer technical support calls received by Inacom.

o             Inacom  agrees  to  provide  Compaq  technical  support  within  a
              dedicated Inacom facility. Compaq agrees to consider exceptions to
              this  requirement,  but  Compaq  approval must be secured prior to
              Inacom's performance of any non-Compaq related work in same
              facility.

o             Inacom  agrees to  provide,  at no expense  to Compaq,  a training
              facility that includes the Compaq  hardware and software  products
              recommended by Compaq's  Training  Manager to support the hands-on
              training of Inacom TSEs.

              Training and Quality Assurance

o             Compaq  agrees to provide  Inacom with a Compaq  product  training
              curriculum  for both new hire TSEs and new  product  training  for
              experienced  TSEs. Inacom agrees to provide a sufficient number of
              instructors  to  conduct  training  classes  for its TSEs.  Inacom
              agrees to document training activity,  including dates, attendees,
              topics, Compaq products covered for Compaq's review.

o             Compaq agrees to provide adequate  training to Inacom  instructors
              on Compaq products,  policies, and procedures.  Both parties shall
              mutually  determine  when  and  where  this  "Train  the  Trainer"
              activity will take place.

o             Compaq reserves the right to audit the Inacom facilities dedicated
              to  Compaq,  telephone  switch  data  related  to Compaq  customer
              support,  and training  events related to Compaq  support  without
              prior notice in order to verify  compliance with the  requirements
              stated in the Call Handling Services Agreement.

o             Inacom agrees to provide Compaq the necessary access to facilitate
              remote  monitoring  of Compaq  technical  support  calls  taken by
              Inacom  TSEs.  Compaq  agrees to share the results of these audits
              with Inacom.

o             Inacom  agrees to prepare and  establish a procedure for employees
              to obtain A+ certification,  at the option of the employee. Inacom
              training staff will be A+ certified.

o             Inacom agrees to provide Compaq with TSE staffing  reports to both
              the  designated  Compaq  representative  and the  Compaq  Training
              Manager on a weekly  basis.  These  reports  include,  but are not
              limited  to,  all TSE  additions  and  deletions  from the  Compaq
              assignment.

o             Inacom  agrees to notify  Compaq  Consumer  Customer  Service  and
              Support's  ISO  Coordinator  or Manager of Training and Quality of
              any changes  regarding  Inacom's Quality System.  "Quality System"
              refers  to ISO 9000  certification,  COPC  certification,  Malcolm
              Baldridge,  or any other  certification  that  requires  Inacom to
              acquire and maintain a Quality System certification.







                                    EXHIBIT 3

                   MASTER AGREEMENT FOR PROFESSIONAL SERVICES

This  Master  Agreement  for  Professional  Services  ("Agreement"),  made  this
________________    day   of   _____________,    2000,   is   by   and   between
_________________________,   having   a   principal   place   of   business   at
________________________________    ("Subcontractor"),   and   Compaq   Computer
Corporation,  having a principal  place of business at 40 Old Bolton Road,  Stow
Massachusetts 01775 ("Compaq").  The parties agree that the terms and conditions
of this  Agreement  and any  applicable  Purchase  Order(s)  that may be  issued
hereunder will govern the purchase of Services by Compaq from  Subcontractor for
the purpose of  Subcontractor  providing  such Services on behalf of Compaq to a
customer or customers of Compaq (hereinafter referred to as "Customer").

This  Agreement  will  become  effective  on the date  specified  above and will
continue for a period of one (1) year,  unless otherwise  terminated as provided
herein or extended  by the mutual  consent of the  parties.  Any  expiration  of
termination of this Agreement will not alter the rights,  duties, or obligations
of the  parties  relating to any  Purchase  Orders  issued by Compaq  under this
Agreement prior to the date of expiration or termination of this Agreement.

This  Agreement  does  not  obligate   Compaq  to  purchase  any  Services  from
Subcontractor.  Purchases,  if any, will be as specified on a Purchase  Order(s)
issued by Compaq pursuant to Section 2.

1.  DEFINITIONS

     a) "Acceptance"  means written  notification  from Compaq to  Subcontractor
     that  indicates  that the  Services  have been  evaluated  and  satisfy the
     completion and acceptance criteria set forth or referenced in the Statement
     of Work or  Purchase  Order.  Acceptance  may be  partial or  complete,  as
     specified in such notification.

     b) "Invention(s)" means any designs, techniques,  inventions,  discoveries,
     or  improvements,  whether  patentable  or not,  that are  conceived  of or
     reduced to practice by Subcontractor in providing the Services to Compaq or
     Customer under this Agreement.

     c) "Services" means consulting, integration, implementation,  installation,
     maintenance,  support, design, development,  training,  management, and any
     other  work  provided  by   Subcontractor   in   connection   with  meeting
     Subcontractor's responsibilities under this Agreement.

     d)  "Statement  of  Work"  means a  statement  agreed  upon by  Compaq  and
     Subcontractor  that specifies the Services to be provided by Subcontractor,
     the price, payment schedule, delivery schedule, and acceptance criteria for
     such Services and, if  applicable,  detailed  technical and  administrative
     requirements  for the  Services.  The  Statement  of Work may also  include
     additional terms or  modifications  to this Agreement.  A Statement of Work
     will be created and agreed upon for each  Purchase  Order issued under this
     Agreement.

2.  PURCHASE ORDER, ORDER OF PRECEDENCE, SERVICES COORDINATORS

     a)  Subcontractor  will  furnish  the  Services  to Compaq or  Customer  as
     specified  in the  Statement of Work upon  Compaq's  issuance of a Purchase
     Order to Subcontractor.

     b) The  following  order of  precedence  will  control  in the event of any
     conflict in terms and conditions:

         1)  Statement of Work,
         2)  Purchase Order, and
         3)  this Agreement.

     The  pre-printed  terms and  conditions on the reverse side of the Purchase
     Order will not apply to this  Agreement or any Purchase  Order issued under
     this Agreement.

     c) Each party will appoint a  coordinator  for the Services to be performed
     under  each  Purchase   Order  and   Statement  of  Work.   Subcontractor's
     coordinator  will have the authority to represent  Subcontractor.  Compaq's
     coordinator  will represent  Compaq and be responsible  for determining the
     adequacy and acceptability of the Services provided by Subcontractor.

3.  PAYMENT

     Unless  otherwise  set forth in the  Statement  of Work or Purchase  Order,
     payment for the Services will be due forty-five (45) days from the later of
     the date of  Acceptance or the date Compaq  receives a proper  invoice from
     Subcontractor.

4.  RECORDS

     Subcontractor  will maintain  account  records in accordance with generally
     accepted  accounting  practices to substantiate all invoices.  Such records
     will be made  available to Compaq  during  normal  business  hours and will
     include  payroll  records,  expense  accounts,  attendance  cards,  and job
     summaries.  Subcontractor  will  maintain  such records for three (3) years
     from the date of final payment for the Services.

5.  OWNERSHIP AND LICENSE

     a) All  Inventions  will be the  sole and  exclusive  property  of  Compaq.
     Subcontractor  hereby  assigns to Compaq the  ownership of copyright in the
     Inventions.  Compaq  will have the right to obtain and hold in its own name
     copyrights, registrations, and similar protection which may be available in
     the Inventions. Subcontractor agrees to assist Compaq as may be required to
     perfect such rights.

     b) To the  extent  that  any  Subcontractor's  pre-existing  technology  is
     contained in the Inventions, Subcontractor grants to Compaq an irrevocable,
     nonexclusive, worldwide, royalty-free license to:

         1)  use, execute, reproduce, display, perform, and distribute
         (internally or externally) such pre-existing technology; and

         2) authorize Customer to do any, some, or all of the foregoing.

6.  WARRANTY

     a) Subcontractor warrants that all Services will (1) be performed in a good
     and  workmanlike   manner  and  in  accordance   with  generally   accepted
     professional   standards  for  such  Services,   and  (2)  conform  to  the
     requirements specified in the Statement of Work or Purchase Order.

     b)  Subcontractor  warrants  that  Services  will not in any manner  limit,
     impair,  disrupt,  or jeopardize  any existing Year 2000  Compliance of any
     equipment  or  software  on  which  Services  are  performed.   "Year  2000
     Compliance"  for  purposes  of  this  provision  means  the  capability  to
     correctly process,  calculate,  compare,  and sequence date data within and
     between the 20th and 21st centuries, including leap year calculations.

     c) In the event of any breach of warranty,  Subcontractor,  without  charge
     and without delay, will re-perform nonconforming Services.

7.  CONFIDENTIAL INFORMATION

     Subcontractor  will maintain all  information or data,  whether  written or
     oral,  relating  to Compaq  or  Customer  which  Subcontractor  obtains  or
     otherwise has access to in the  performance  of Services in confidence  and
     will not  disclose  any such  information  or data to any third party or to
     employees, agents, subcontractors, or suppliers of Subcontractor who do not
     have the need for access to such information or data.

8.  PERSONNEL

     a) Personnel provided by Subcontractor will not be considered  employees of
     Compaq for any purpose. Subcontractor personnel will make no commitments on
     behalf of Compaq for any purpose. Subcontractor assumes full responsibility
     for the  actions  of its  personnel  and  will  be  responsible  for  their
     supervision,  daily direction, and control.  Subcontractor will retain full
     responsibility for payment of salary (including withholding of income taxes
     and Social Security),  worker's compensation,  disability benefits, and the
     like.  Nothing in this Agreement grants  Subcontractor or any Subcontractor
     personnel any right under any Compaq employee benefit plan.

     b) Subcontractor personnel specified or identified by name in the Statement
     of Work or Purchase  Order will be considered  essential to the Services to
     be performed.  No  substitution or diversion of such personnel will be made
     without the prior written consent of Compaq and Customer.

     c)  Compaq  and   Customer   will   retain  the  right  to  reject  any  of
     Subcontractor's personnel whose qualifications are insufficient in Compaq's
     or Customer's judgment.

9.  CHANGE IN SCOPE

     Each  Purchase  Order and  Statement of Work under this  Agreement is based
     upon Compaq's present understanding of Compaq's obligations to Customer. In
     the event Compaq's  understanding  changes or Customer requests a change in
     Compaq's obligations  affecting  Subcontractor's  performance,  Compaq will
     notify  Subcontractor  of such change  request in writing.  Within ten (10)
     days of receipt of such change request, Subcontractor will notify Compaq in
     writing of any  increase  or  decrease in  Subcontractor's  charges  and/or
     alteration to delivery  schedules  occasioned by the change.  Upon Compaq's
     acceptance of Subcontractor's  modified charges and delivery schedule,  the
     parties  will  modify  the  terms  of the  applicable  Purchase  Order  and
     Statement of Work to effect the change.  Subcontractor  will not  implement
     the change without Compaq's written authorization.

10. TERMINATION

     a) Compaq may terminate for convenience this Agreement, any Purchase Order,
     or any portions thereof by written notice to  Subcontractor.  In any event,
     the applicable Purchase Order will terminate  immediately upon termination,
     for any reason, of Compaq's  agreement with Customer.  Upon receipt of such
     notice,  Subcontractor will immediately stop all activities associated with
     the terminated Purchase Order.  Subcontractor will be paid for the Services
     provided and accepted prior to the date of  termination.  Such payment will
     constitute Compaq's entire liability.

     b) In  the  event  of a  default  by  Subcontractor,  Compaq  will  provide
     Subcontractor written notice thereof. If the default is not remedied within
     ten (10) days or within the time stated in the notice, Compaq may terminate
     this Agreement, any Purchase Order, or any portions thereof.

     c) The rights and  obligations  of Sections 4, 5, 6, 7, 10, 11, and 12 will
     continue  after  expiration or  termination of this Agreement and will bind
     the  parties  and  their  legal  representatives,  successors,  heirs,  and
     assigns.

11. INDEMNIFICATIONS

     a) Subcontractor will indemnify,  defend, and hold Compaq harmless from any
     and all claims or demands (including all losses,  damages,  and liabilities
     resulting from such claims or demands,  and all related costs and expenses,
     including  reasonable  legal fees) arising from or in  connection  with (1)
     Subcontractor's   performance  of,  or  failure  to  perform,  any  of  its
     obligations under this Agreement or (2) an act or omission of Subcontractor
     in  its  relationships  with  its  employees,  agents,   subcontractors  or
     suppliers.

     b)  Subcontractor  will  indemnify,  defend,  and hold Compaq and  Customer
     harmless from any and all claims or demands (including all losses, damages,
     and  liabilities  resulting  from such claims or  demands,  and all related
     costs and expenses,  including  reasonable  legal fees) which may result by
     reason of any  infringement or claim of  infringement  of any  intellectual
     property  rights  associated  with the Services or  Inventions  provided in
     connection with this Agreement.

12. LIMITATION OF LIABILITY

     a) EXCEPT AS  PROVIDED  BELOW,  NEITHER  COMPAQ NOR  SUBCONTRACTOR  WILL BE
     LIABLE FOR ANY  DAMAGES  RESULTING  FROM LOSS OF DATA,  PROFITS,  OR USE OF
     PRODUCTS,  OR FOR ANY INCIDENTAL OR CONSEQUENTIAL  DAMAGES, EVEN IF ADVISED
     OF THE  POSSIBILITY OF SUCH DAMAGES.  Subcontractor  will be liable for any
     damages,  including  incidental or consequential  damages,  which Compaq is
     obligated  to  pay  Customer  or  other  third   parties  as  a  result  of
     Subcontractor's  failure to perform its obligations in accordance with this
     Agreement.

     b) This  limitation of liability  does not apply to the liability of either
     party for any personal injury,  including death, or for willful, wanton, or
     malicious acts of Subcontractor  or to obligations of  Subcontractor  under
     Section 7, "Confidential Information", or Section 11, "Indemnifications".

13. COMPLIANCE WITH LAWS

     Subcontractor,   at  its  own  expense,  will  comply  with  all  laws  and
     regulations of federal, state, and local government authorities relating to
     its obligations under this Agreement.

14. GENERAL

     a) Except as expressly provided in the Statement of Work or Purchase Order,
     Subcontractor will be entitled to no further payment,  cost  reimbursement,
     or other compensation for the Services provided hereunder.

     b)  Subcontractor  shall carry during the term of this Agreement,  and with
     companies with a Best Rating of not less than A-:VII, insurance policies of
     the kinds and in the amounts listed below:

         1.  Worker's  Compensation  -  statutory  limits in each state in which
         Subcontractor  is required to provide  Worker's  Compensation  coverage
         including Other States Endorsement or policy equivalent thereof. Policy
         shall  include a waiver  of  subrogation  in favor of  Compaq  Computer
         Corporation, its officers, directors, employees and agents

         2. Employer's Liability - not less than $1,000,000

         3. Comprehensive General Liability - including  Contractual  Liability,
         Independent   Contractor's   Liability,   Products   and/or   Completed
         Operations Liability, and Personal Injury/Property Damage Coverage's in
         a combined  single  limit of not less than  $1,000,000  per  occurrence
         combined single limit and $2,000,000 General Aggregate. Compaq Computer
         Corporation,  its  officers,  directors,  employees and agents shall be
         named as Additional Insureds.

         4. Automobile Liability - for owned, non-owned, and hired vehicles in a
         combined single limit of not less than $1,000,000.

         5. Umbrella  Liability - a  combined  single  limit  of  not  less than
         $2,000,000.

     Subcontractor   shall  furnish  Compaq  with   Certificates   of  Insurance
     evidencing the specified insurance policies and stating that such insurance
     policies  may not be changed  or  terminated  so as to not comply  with the
     foregoing  insurance  requirements  without at least thirty (30) days prior
     written notice to Compaq.

     c)  Nothing  in  this   Agreement  will  be  construed  as  prohibiting  or
     restricting  Compaq  from  independently  developing,   acquiring,   and/or
     marketing  services  which are  similar  to and/or  competitive  with those
     provided hereunder.

     d) Any assignment,  transfer, or subcontracting of rights or obligations by
     Subcontractor  under this  Agreement  in whole or in part without the prior
     written  consent of Compaq  will be void and may subject  Subcontractor  to
     termination.

     e) During the  performance  by  Subcontractor  under a particular  Purchase
     Order and Statement of Work Compaq may require Subcontractor to temporarily
     cease performance of some or all of the Services by issuing Subcontractor a
     Work Suspension Order ("Order").  The Order will include the effective date
     of the Order, a specific  description of the Services to be suspended,  and
     the  anticipated  duration  of the  suspension.  Upon  receipt of an Order,
     Subcontractor will take all reasonable  measures to protect the Services in
     progress.  Compaq will notify Subcontractor in writing of the date on which
     the suspended Services are to be resumed.

     f)  Subcontractor  represents  that  it is  not  under  any  obligation  or
     restriction,  nor will it assume any,  which would  interfere  or present a
     conflict  of  interest  with  the  Services  that it  provides  under  this
     Agreement.

     g) Compaq  is free to  determine  the price  charged  to  Customer  for the
     Services that Subcontractor provides to Customer on behalf Compaq.

     h)  Subcontractor  agrees to  comply with security procedures of Compaq and
     Customer.

     i) Subcontractor agrees to be bound by applicable "flow down" provisions of
     Compaq's agreement with Customer of which it is notified by Compaq.

     j) Neither party may bring an action,  regardless  of form,  arising out of
     this  Agreement  more than two (2) years after the cause of action  arises.
     Subcontractor  may not bring an  action  for  nonpayment  more than two (2)
     years from the date final payment for the Services is due.

     k)  The laws of the State of Texas will govern this Agreement.

     l) This Agreement and the documents  referenced herein set forth the entire
     understanding  of the parties with respect to the subject matter  described
     herein and supersede all prior communications,  whether oral or written, by
     either party.  Any  modification  to these terms and conditions  must be in
     writing and signed by authorized representatives of both parties.

Accepted by:                                         Accepted by:

___________________________                          COMPAQ COMPUTER CORPORATION

BY:                                                  BY:

PRINT NAME:                                          PRINT NAME:

TITLE:                                               TITLE:

DATE:                                                DATE: