SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 6-K
REPORT OF FOREIGN PRIVATE ISSUER
PURSUANT TO RULES 13a-16 OR 15d-16 OF
THE SECURITIES EXCHANGE ACT OF 1934
For the Month of August 2002
GENESYS S.A.
(Exact name of registrant as specified in its charter)
L'Acropole, 954-980 avenue Jean Mermoz, 34000 Montpellier, FRANCE
(Address of principal executive offices)
(Indicate by check mark whether the registrant files or will file
annual reports under cover Form 20-F or Form 40-F.)
Form 20-F X Form 40-F
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(Indicate by check mark whether the registrant by furnishing the
information contained in this Form is also thereby furnishing the
information to the Commission pursuant to Rule 12g3-2(b) under the
Securities Exchange Act of 1934.
Yes No X
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(If "Yes" is marked, indicate below the file number assigned to the
registrant in connection with Rule 12g3-2(b): 82-_______________.
Genesys Conferencing Logo
Genesys Conferencing Announces Fast Start, Customer
Implementation Program for Rapid Roll Out Of Audio and Web
Conferencing Services
Increased demand leads Genesys to shorten customer implementation time
o 200%+ increase in Genesys Meeting Center seats globally since February
o 150% increase in US audio minutes by Genesys users
o Millions of minutes activated in a matter of weeks
Denver, Colorado and Montpellier, France -August 20, 2002 -- Genesys
Conferencing (Euronext: 3955) (Nasdaq: GNSY), the world's leading conferencing
specialist, today announced the introduction of a new customer implementation
program, Fast Start, for accelerated roll-out of customer services. The
introduction of the program is the result of an increase in demand for Genesys
Meeting Center, the world's first fully integrated audio, video and web
conferencing platform and other portfolio services.
The new service is in response to the increase in volume and demand for
immediate service activation. Since February of this year, Genesys Conferencing
has seen a 200%+ global increase in the number of Genesys Meeting Center seats
sold. In addition, from June 2001 through the same month in 2002, automated
audio conferencing minutes in the US alone grew from approximately 16 million
per month to nearly 40 million per month, an increase of 150%.
The company attributes the increase in volume and demand to a continued
reduction of corporate travel budgets, as well as to the growing need for
reliable, stable, and long-term communications partners. Increasingly,
enterprises are also looking for a speedy roll out of services in order to
transition smoothly to Genesys offerings and to avoid rescheduling already
planned remote conferencing sessions and events.
The Fast Start program is designed to get new customers up and running with
Genesys services quickly, efficiently and with complete training and education
services. Users simply sign up for services online, and then receive detailed
instructions via email regarding how to initiate and begin using the service.
Ongoing user education and tutorial programs ensure that new customers receive
the right tools and training to maximize their conferencing experience.
The program is especially useful for those enterprises that have sudden,
unexpected conferencing needs such as large-scale briefings or last minute
remote meetings when travel is not feasible or advisable. Companies looking to
move or protect their enterprise business have found the Fast Start program
offers the peace-of-mind needed during vendor migration projects.
A leading Fortune 100 insurance company recently moved over one million minutes
of conferencing activity per month, representing all of their conferencing
traffic, from one vendor to Genesys in a matter of weeks.
"Our recent growth has led to us examine how we can improve our service
implementation strategies," said David M. Rosenberg, Executive Vice-President of
Sales and Marketing for Genesys Conferencing in North America. "With our new
Fast Start Customer Implementation Program, Genesys has the capacity, project
planning and customer education resources and programs in place to rapidly
welcome and manage multi- millions of new user minutes across our entire service
portfolio."
-more-
Genesys Meeting Center has enjoyed tremendous success since it was launched in
October 2001 as the first collaboration platform that fully integrates audio and
web conferencing through a single, web-enabled, user-interface. New features
available in Genesys Meeting Center 2.0 provide advanced meeting functionality
through the integration of audio, web and desktop multipoint video, enhanced
Microsoft Outlook Calendar support and Microsoft MSN Messenger.
About Genesys Conferencing
Founded in 1986, Genesys Conferencing is a global communications specialist,
providing practical and innovative real-time collaborative and managed event
services to over 17,000 clients worldwide. Working in a rapidly growing market
and enjoying unique worldwide coverage as a result of its geographic expansion
policy, Genesys Conferencing has established its advanced technology in 18
countries throughout Europe, Asia Pacific and North America. Genesys
Conferencing's ordinary shares are listed on the Nouveau Marche in Paris
(Euronext: 3955) and its ADSs are listed on the Nasdaq National Stock Market
(Nasdaq: GNSY).
Euronext: 3955 - Nasdaq: GNSY - Reuters: GNSY LP - Bloomberg: GENE LP
www.genesys.com
Contacts:
Genesys Conferencing
Paul Joyal
Direct Line: 781-761-6231
paul.joyal@genesys.com
Geoffrey Riggs
Direct line: +33 (0) 4 99 13 25 52
geoffrey.riggs@genesys.com
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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934,
the registrant has duly caused this report to be signed on its behalf by the
undersigned, thereunto duly authorized.
Dated: August 21, 2002
GENESYS SA
By: /s/ Francois Legros
-----------------------------------
Name: Francois Legros
Title: Chairman and Chief Executive
Officer