SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 6-K REPORT OF FOREIGN PRIVATE ISSUER PURSUANT TO RULES 13a-16 OR 15d-16 OF THE SECURITIES EXCHANGE ACT OF 1934 For the Month of November 2002 GENESYS S.A. (Exact name of registrant as specified in its charter) L'Acropole, 954-980 avenue Jean Mermoz, 34000 Montpellier, FRANCE (Address of principal executive offices) (Indicate by check mark whether the registrant files or will file annual reports under cover Form 20-F or Form 40-F.) Form 20-F X Form 40-F --- --- (Indicate by check mark whether the registrant by furnishing the information contained in this Form is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934. Yes No X --- --- (If "Yes" is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b): 82-_______________. Genesys Conferencing Genesys Conferencing Reports Third Quarter Results -Automated services reach 72.7% of volume- -EBITDA margin expands to 14.9%- -Call Center Consolidation and Cost Cutting Boost Margins- -September 2002 EBITDA Margin Reaches 20%- -Positive Trend Continues into October 2002- MONTPELLIER, France, November 14, 2002 - Genesys Conferencing (Euronext: 3955) (Nasdaq: GNSY), the world's leading conferencing specialist, today reported revenue and earnings for the third quarter and nine months ended September 30, 2002. All financial results are reported under French Generally Accepted Accounting Principles (GAAP). Highlights for the third quarter included: o Total call volumes reach 297 million minutes, up 37.9% over last year o Automated service volume increases 90.5% o Completed consolidation of call centers in early October 2002 o Genesys Meeting Center now exceeds 300,000 seats o September EBITDA margin reaches 20% The results for 2001 reflect the combined performance of Genesys Conferencing, Vialog Corporation, which was acquired by Genesys on April 26, 2001, and Astound Incorporated, which was acquired by Genesys on March 28, 2001 as if these acquisitions were completed on January 1, 2001 Revenues decreased 7.9% to (euro)46.9 (US$46.2) million for the third quarter of 2002, from (euro)50.9 (US$50.2) million in the third quarter of 2001. The decline in revenue was due to the weakening U.S. dollar and the continuing shift to automated services, which have lower per minute rates than operator assisted services. Without the dollar effect, revenues for the third quarter 2002 would have reached (euro)49.7 (US$46.0) million, a decrease of 2.3% from the third quarter of 2001. Automated services accounted for 72.7% of audio volume in the third quarter of 2002 compared to 52.8% of volume in the prior year period. Gross profit expanded to 56.7% of revenue, a 64 basis point improvement from the same period last year, due to the continued shift to higher margin automated services. Operating expenses for the third quarter declined 15.6% to (euro)27.9 million as a result of a significant reduction in sales, marketing, general and administrative expenses. Earnings before interest, taxes, depreciation and amortization (EBITDA), before non-recurring charges, increased to (euro)7.0 (US$6.9) million in the third quarter of 2002, an increase of 4.5%, compared to (euro)6.7 (US$6.6) million in the prior year period. The non-recurring charge consists of (euro)0.8 million in costs associated with employee severance. Call Center Consolidation and Cost Cutting Improving Profitability In October 2002, the company completed the call center consolidation announced earlier in the year. The call center consolidation was part of a cost reduction initiative launched in January 2002 to improve financial performance. The total number of employees has been reduced by approximately 30% to 1,200 from over 1,700 immediately after the completion of the Vialog and Astound acquisitions in May 2001. Since then, the sales headcount in North America was reduced from approximately 210 sales people to about 100 while the quality of the field sales group was upgraded to more experienced sales representatives and the number of inside sales representatives was increased significantly. Demonstrating how the cost reduction initiatives are driving margins, the company noted that EBITDA margins in September reached 20%, a positive trend which has continued into October 2002. Michael E. Savage, Executive Vice President and Chief Financial Officer, stated, "During this quarter, we experienced a material improvement in our costs. General and administrative expenses decreased to 31.8% of revenue this quarter from 36.6% last year. Our financial performance the last few months reflects the call center consolidation and our cost cutting programs which are beginning to generate the desired results." Genesys Meeting Center At the end of the third quarter, Genesys Meeting Center had reached over 300,000 seats sold. Since its introduction, Genesys Meeting Center has become the fastest growing web conferencing service in the world, based on the number of seats sold. Francois Legros, Chairman and Chief Executive Officer, stated, "We continue to see strong interest from our customer base for our web conferencing solutions. More importantly, our web conferencing customers are utilizing more automated teleconferencing minutes, on average, than non-web conferencing customers." Guidance Management is providing the following guidance regarding Genesys' financial outlook: o Automated services are anticipated to be in the range of 57% - 60%% of revenue for the fourth quarter 2002. o In the fourth quarter 2002, Genesys anticipates revenues of approximately (euro)46 million, and approximately (euro)201 million for the year, based on the continued shift to automated services and continuing unfavorable comparisons in currencies compared to 2001. o EBITDA, excluding the non-recurring call center costs and other non-recurring costs, are anticipated to be in the range of (euro)7 - (euro)8 million for the fourth quarter and (euro)30 - (euro)31 for all of 2002. Mr. Legros concluded, "We are continuing to take the necessary steps to make Genesys as efficient as possible while we transition our conferencing customers to automated services. We are encouraged as we approach 2003 by our significantly reduced cost structure, improving revenue mix and industry-leading web conferencing products." Third Quarter Conference Call and Webcast The Company will hold a conference call on November 14, 2002 at 5:30 p.m. Central European Time (GMT+1) or 11:30 a.m. Eastern Standard Time. Chairman and Chief Executive Officer, Francois Legros, and Chief Financial Officer, Michael E. Savage, will host the call. The conference call will be webcast live. The call may be accessed at www.genesys.com. US GAAP Financial Statements The Company will file its U.S. GAAP financial statements with the Securities and Exchange Commission under Form 6-K on Friday, November 15, 2002. Forward-Looking Statements This release contains statements that constitute forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements are statements other than historical information or statements of current condition. These statements appear in a number of places in this release and include statements concerning the parties' intent, belief or current expectations regarding future events and trends affecting the parties' financial condition or results of operations. Forward-looking statements are not guarantees of future performance and involve risks and uncertainties, and actual results may differ materially from those in the forward-looking statements as a result of various factors. Some of these factors are described in the Form 20-F which was filed by Genesys with the Securities and Exchange Commission on June 12, 2002. Although management of the parties believe that their expectations reflected in the forward-looking statements are reasonable based on information currently available to them, they cannot assure you that the expectations will prove to have been correct. Accordingly, you should not place undue reliance on these forward-looking statements. In any event, these statements speak only as of the date of this release. Except to the extent required by law, the parties undertake no obligation to revise or update any of them to reflect events or circumstances after the date of this release, or to reflect new information or the occurrence of unanticipated events. Genesys Conferencing's ordinary shares are listed on the Euronext Paris Stock Exchange and its ADSs are listed on the Nasdaq National Stock Market Euronext: 3955 - Nasdaq: GNSY - Reuters: GNSY LP - Bloomberg: GENE LP www.genesys.com At Genesys Conferencing Michael E. Savage Executice Vice President Chief Financial Officer Direct Line: +33 4 99 13 27 66 mike.savage@genesys.com Marine Pouvreau Investor relations Direct Line: +33 4 99 13 25 17 Marine.pouvreau@genesys.com GENESYS CONFERENCING Unaudited Proforma Statements of Operations (French GAAP) (in thousands of euros) Three months ended Sept. 30, Nine months ended Sept. 30, ------------------------------- --------------------------------- 2001 2002 2001 2002 ------------------------------- --------------------------------- Revenues (euro) 50,894 (euro) 46,863 (euro) 157,536 (euro) 154,970 Cost of revenue (1) 22,376 20,305 68,306 66,952 ------------------------------- --------------------------------- Gross Profit 28,518 26,558 89,230 88,018 Research and development expenses 1,606 1,159 4,029 3,607 Selling, general and administrative expenses (2) (3) 26,433 22,644 85,614 82,183 Amortization of identifiable intangibles, deferred acquisition and financing costs 4,991 4,066 14,507 12,184 ------------------------------- --------------------------------- EBIT (1) (2) (3) (euro) (4,512) (euro) (1,311) (euro) (14,920) (euro) (9,956) =============================== ================================= EBITDA (1) (2) (euro) 5,522 (euro) 6,204 (euro) 18,327 (euro) 19,614 =============================== ================================= (1) The nine months ended September 30, 2002 include(euro)1.2 million in costs related to the termination of a long distance contract and(euro)0.5 million in duplicate costs related to call center consolidation (2) The three and nine months ended September 30, 2002 include(euro)0.8 million and(euro)1.8 million respectively in costs associated with employee separation (3) The nine months ended September 30, 2002 include a(euro)3.2 million provision related to the termination of a rich media contract GENESYS CONFERENCING Consolidated Balance Sheets (in thousands of euros, except share data) At Dec. 31, 2001 At Sept 30, 2002 ------------------------------------ (Unaudited) ASSETS Fixed assets: Goodwill, net (euro) 140,061 (euro) 129,919 Intangible assets, net 108,636 95,843 Tangible assets, net 38,257 27,895 Financial assets, net 2,100 2,000 Investment in affiliated companies 127 111 ------------------------------------- Total fixed assets 289,181 255,768 Current assets: Inventory 146 118 Accounts receivable, less allowances 48,989 42,412 (Eur 3,201 and Eur 2.687 at December 31,2001 and September 30, 2002 respectively) Deferred tax assets 236 235 Other current assets 10,514 7,672 Prepaid expenses and deferred charges 12,727 7,850 Marketable securities 8,562 28 Cash at bank 10,051 10,331 ------------------------------------- Total current assets 91,225 68,646 ------------------------------------- TOTAL ASSETS (euro) 380,406 (euro) 324,414 ===================================== LIABILITIES AND SHAREHOLDERS' EQUITY Shareholders' equity: Ordinary shares, nominal value of Eur 5 per (euro) 76,356 (euro) 76,959 share, 15,271,064 and 15,391.856 shares issued and outstanding at December 31,2001 and September 30, 2002, respectively Common shares to be issued 2,175 1,699 Additional paid-in capital 177,758 180,222 Additional paid-in capital to be issued 10,347 8,082 Accumulated deficit (9,216) (102,996) Net loss for the period (94,263) (29,136) Currently translation adjustments 4,791 4,517 ------------------------------------- Total Shareholders' equity 167,948 139,347 Provisions for risks and charges 1,582 6,821 Long-term debt: Long-term portion of long-term debt 142,083 119,568 Long-term portion of capitalized lease obligations 171 69 ------------------------------------- Total long-term debt 142,254 119,637 Current liabilities Bank overdrafts 996 4,488 Accounts payable and accrued liabilities 35,980 22,546 Tax payable and deferred compensation 17,419 14,865 Current portion of long-term debt 8,342 15,526 Current portion of capitalized lease obligations 266 174 Deferred revenue 4,198 562 Other liabilities 1,421 448 ------------------------------------- Total current liabilities 68,622 58,609 ------------------------------------- TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY (euro) 380,406 (euro) 324,414 ===================================== GENESYS CONFERENCING Consolidated Statements of Operations (Unaudited) (in thousands of euros, except share data) Three months ended Sept 30, Nine months ended Sept 30, ----------------------------------- ---------------------------------- 2001 2002 2001 2002 ----------------------------------- ---------------------------------- Revenue: Services (euro) 50,622 (euro) 46,296 (euro) 122,966 (euro) 153,544 Products 272 567 1,516 1,426 ----------------------------------- ---------------------------------- 50,894 46,863 124,482 154,970 Cost of revenue: Services 22,121 19,894 51,857 65,838 Products 255 411 1,093 1,114 ----------------------------------- ---------------------------------- 22,376 20,305 52,950 66,952 ----------------------------------- ---------------------------------- Gross Profit 28,518 26,558 71,532 88,018 Operating expenses: Research and development 1,606 1,159 3,479 3,607 Selling and marketing 12,787 11,828 31,831 39,200 General and administrative (note A) 18,637 14,882 46,796 55,167 ----------------------------------- ---------------------------------- 33,030 27,869 82,106 97,974 ----------------------------------- ---------------------------------- Operating loss (4,512) (1,311) (10,574) (9,956) Financial expenses, net (note B) (2,982) (3,251) (3,914) (9,107) Equity in loss of affiliated companies (12) (4) (52) (15) Income tax expense (note C) (1,072) (836) (6,926) (2,594) Amortization of goodwill (3,642) (2,296) (9,188) (7,464) Net loss (euro) (12,220) (euro) (7,698) (euro) (30,654) (euro) (29,136) ================ =============== ================ ================ Basic and diluted net loss per share (euro) (0.88) (euro) (0.50) (euro) (2.53) (euro) (1.87) ============== ============== ============== ============== Number of oustanding shares used in 13,902,755 15,547,282 12,095,064 15,540,009 computing net loss per share GENESYS CONFERENCING Notes to Consolidated Statements of Operations (in thousands of Euros, except share data) Three months ended Nine months ended September 30, September 30, --------------------------- --------------------------- 2001 2002 2001 2002 --------------------------- --------------------------- NOTE A- Detail of General and Administrative expenses General and Administrative expenses (euro) 18,637 (euro) 14,882 (euro) 46,796 (euro) 55,167 Amortization of identifiable intangible assets (4,506) (3,643) (8,474) (10,933) Amortization of deferred acquisition and deferred financing costs (485) (423) (1,257) (1,251) Non recurrent income (charges) 673 22 (201) 92 --------------------------- --------------------------- Operating General and Administrative expenses (euro) 14,319 (euro) 10,838 (euro) 36,864 (euro) 43,075 restated for the above items =========================== =========================== OPERATING INCOME AND EBITDA Operating loss (euro) (4,512) (euro)(1,311) (euro) (10,574) (euro)(9,956) Amortization of intangibles, deferred acquis. & financing costs 4,991 4,066 9,731 12,184 Non recurrent charges (income) (673) (22) 201 (92) --------------------------- --------------------------- Operating income (loss) restated for the above items (194) 2,733 (642) 2,136 --------------------------- --------------------------- Depreciation and operating provision 5,716 3,471 12,562 14,247 Early termination of a Rich Media contract - - - 3,231 --------------------------- --------------------------- EBITDA (euro) 5,522 (euro) 6,204 (euro) 11,920 (euro) 19,614 =========================== =========================== NOTE B- Detail of financial expenses ,net Three months ended Nine months ended September 30, September 30, --------------------------- --------------------------- 2001 2002 2001 2002 --------------------------- --------------------------- Interest and other financial income (euro) 73 (euro) 85 (euro) 989 (euro) 365 Foreign exchange gains (954) (470) 2,803 2,089 --------------------------- --------------------------- Total financial income (881) (385) 3,792 2,454 Interest and other financial expenses 2,602 2,441 5,913 8,012 Foreign exchange losses (501) 425 1,793 3,549 --------------------------- --------------------------- Total financial charges 2,101 2,866 7,706 11,561 Financial expense, net (euro) (2,982)(euro) (3,251) (euro) (3,914)(euro) (9,107) =========================== =========================== Three months ended Nine months ended September 30, September 30, --------------------------- --------------------------- 2001 2002 2001 2002 --------------------------- --------------------------- NOTE C- Detail of income tax Deferred income tax (euro) (39) (euro) 11 (euro) (29) (euro) 10 Tax on acquisition costs (229) - (4,708) - Income tax expense (804) (847) (2,189) (2,604) --------------------------- --------------------------- Total income tax expense (euro) (1,072) (euro) (836) (euro) (6,926)(euro) (2,594) =========================== =========================== GENESYS CONFERENCING Unaudited Proforma Statements of Operations (U.S. GAAP) (in thousands of euros) -------------------------- ---------------------------- Three months ended Nine months ended September 30, September 30, 2001 2002 2001 2002 ------------ ----------- ----------- ------------- Revenue (1) (euro) 50,894 (euro) 46,863 (euro) 157,536 (euro) 154,261 Cost of revenue (2) 22,376 20,305 68,306 66,952 ------------ ----------- ----------- ------------- Gross profit 28,518 26,558 89,230 87,309 Research and development expenses 1,606 1,159 4,029 3,607 Selling, general and administrative expenses (1) (3) 27,248 22,694 85,805 81,647 Non-recurring charge - - - 3,671 Amortization of goodwill and other intangibles 9,829 3,790 30,245 11,271 ----------------------------- ----------- ------------- EBIT (1) (2) (3) (euro) (10,165) (euro)(1,085) (euro) (30,849) (euro) (12,887) ============================= ============== ============== EBITDA (1) (2) (3) (euro) 4,426 (euro) 5,982 (euro) 15,752 (euro) 14,464 =============== ============= ============== ============== (1) The nine months ended September 30, 2002 include a (euro) 3.2 million negative impact (revenue - (euro) 0.7 million, SG&A - (euro) 2.5 million) related to the termination of a rich media contract. (2) The nine months ended September 30, 2002 include (euro) 1.2 million in costs related to the termination of a long distance contract and (euro) 0.5 million in duplicate costs related to the call center consolidation. (3) The three and nine months ended September 30, 2002 include (euro) 0.8 million and (euro) 1.8 million, respectively, in cost associated with employee separations. GENESYS S.A. CONSOLIDATED BALANCE SHEETS (U.S. GAAP) (in thousands, except share data) December 31, September 30, 2001 2002 --------------- ------------------ ASSETS (Unaudited) Current assets: Cash and cash equivalents (euro) 17,510 (euro) 5,849 Accounts receivable, less allowances of(euro)3,201 at December 31, 2001 and(euro)2,687 at September 30, 2002 48,989 42,412 Inventory 146 118 Prepaid expenses 7,156 3,375 Other current assets 6,664 3,822 --------------- -------------------- Total current assets 80,465 55,576 Property and equipment, net 47,697 35,582 Goodwill and other intangibles, net 275,058 255,546 Investment in affiliated company 126 111 Deferred tax assets 236 235 Deferred financing costs, net 4,722 4,178 Other assets 2,100 2,000 --------------- -------------------- Total assets (euro) 410,404 (euro) 353,228 =============== ==================== LIABILITIES AND SHAREHOLDERS' EQUITY Current liabilities: Accounts payable (euro) 24,533 (euro) 17,730 Accrued liabilities 7,148 8,254 Accrued compensation 7,489 7,158 Tax payable 9,929 7,707 Deferred revenue 4,198 562 Current portion of long-term debt 6,901 12,088 Current portion of capitalized lease obligations 266 174 Current portion of deferred tax liability 5,346 4,866 Current portion of accrued restructuring expenses - 3,219 Other current liabilities 6,894 229 --------------- -------------------- Total current liabilities 72,704 61,987 Long-term portion of long-term debt 142,552 120,150 Long-term portion of capitalized lease obligations 171 69 Long term portion of deferred tax liability 28,503 23,702 Other long term liability 3,606 6,902 Shareholders' equity: Ordinary shares;(euro)5.00 nominal value; 15,271,064 and 15,391,856 at December 31, 2001 and September 30, 2002, respectively 76,356 76,959 Common shares to be issued :(euro)5.00 nominal value; 250,687 and 155,424 shares at December 31, 2001 and September 30, 2002 1,253 778 Additional paid-in capital 194,019 194,195 Accumulated other comprehensive income 3,749 2,705 Deferred compensation (465) (280) Accumulated deficit (111,293) (133,187) --------------- -------------------- 163,619 141,170 Less cost of treasury shares : 22,131 shares at December 31, 2001 and September 30, 2002 (751) (751) --------------- -------------------- Total shareholders' equity 162,868 140,419 --------------- -------------------- Total liabilities and shareholders' equity (euro) 410,404 (euro) 353,228 =============== ==================== GENESYS S.A. CONSOLIDATED STATEMENTS OF OPERATIONS (U.S. GAAP) (in thousands, except share data) Three Months ended September 30, Nine Months ended September 30, 2001 2002 2001 2002 ----------------- ---------------- --------------- ---------------- Revenue : Services (euro) 50,622 (euro) 46,296 (euro) 122,966 (euro) 152,835 Products 272 567 1,516 1,426 ----------------- ---------------- --------------- ---------------- 50,894 46,863 124,482 154,261 Cost of revenue : Services 22,121 19,894 51,857 65,838 Products 255 411 1,093 1,114 ----------------- ---------------- --------------- ---------------- 22,376 20,305 52,950 66,952 ----------------- ---------------- --------------- ---------------- Gross profit 28,518 26,558 71,532 87,309 Operating expenses : Research and development 1,606 1,159 3,479 3,607 Selling and marketing 12,787 11,828 31,831 39,200 General and administrative 14,461 10,866 37,190 42,447 Non-recurring charge - - - 3,671 Amortization of goodwill and other intangibles 9,829 3,790 21,180 11,271 ----------------- ---------------- --------------- ---------------- Total operating expenses 38,683 27,643 93,680 100,196 Operating loss (10,165) (1,085) (22,148) (12,887) Financial income (expense) Interest income 73 10 229 99 Interest expense (2,886) (2,595) (5,955) (7,703) Foreign exchange gain (loss) (445) (895) 1,085 (1,460) Other financial income (expense), net (132) (34) (40) (829) ----------------- ---------------- --------------- ---------------- Financial expense, net (3,390) (3,514) (4,681) (9,893) Equity in loss of affiliated company (12) (4) (52) (15) ----------------- ---------------- --------------- ---------------- Income (loss) before taxes (13,567) (4,603) (26,881) (22,795) Income tax (expense) / credit (1,072) 369 (6,681) 1,020 ----------------- ---------------- --------------- ---------------- Net loss (euro) (14,639) (euro) (4,234) (euro) (33,562) (euro) (21,775) ================= ================ =============== ================ ----------------- ---------------- ------------- ---------------- Basic and diluted net loss per share (euro) (1.05) (euro) (0.27) (euro) (2.77) (euro) (1.40) ================= ================ =============== ================ Number of shares used in computing basic and diluted net loss per share 13,902,755 15,547,282 12,095,064 15,540,009 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. Dated: November 15, 2002 GENESYS SA By: /s/ Francois Legros ---------------------------- Name: Francois Legros Title: Chairman and Chief Executive Officer