SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 6-K REPORT OF FOREIGN PRIVATE ISSUER PURSUANT TO RULE 13a-16 OR 15d-16 OF THE SECURITIES EXCHANGE ACT OF 1934 For the Month of May 2003 GENESYS S.A. (Exact name of registrant as specified in its charter) L'Acropole, 954-980 avenue Jean Mermoz, 34000 Montpellier, FRANCE (Address of principal executive offices) Indicate by check mark whether the registrant files or will file annual reports under cover Form 20-F or Form 40-F. Form 20-F X Form 40-F --- --- Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):____ Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):____ Indicate by check mark whether by furnishing the information contained in this Form, the registrant is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934. Yes No X --- --- If "Yes" is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b): 82-_______________. Genesys Conferencing logo GENESYS CONFERENCING REPORTS FINANCIAL RESULTS FOR FIRST QUARTER ENDED MARCH 31, 2003 Continuing Adoption of Automated Services and Cost Reduction Initiatives Boosts Gross and EBITDA Margins Montpellier, France, May 14, 2003 - Genesys Conferencing (Euronext: 3955) (Nasdaq: GNSY), the world's leading conferencing specialist, today reported financial results (unaudited) for the first quarter ended March 31, 2003. Increased call volumes, a strong shift to automated services, and cost reduction initiatives drove the results. All financial results are reported under French Generally Accepted Accounting Principles (GAAP). Comparisons for the first quarter with the prior year period included: o Total call volumes increased 22.2% to 325.6 million minutes o Revenue decreased 17.7% to(euro)45.7 million o Gross margin increased to 63.2%, despite decline in revenue o EBITDA* increased 45.4% to(euro)11.0 million o EBITDA margin improved to 24.2% from 13.7% in prior year o Net Income reached(euro)0.7 million, a(euro)8.7 million improvement from the prior year o Fully Diluted GAAP EPS of(euro)0.04 o Cash and equivalents increased by(euro)5.8 from Q4 2002 to(euro)15.8 million Power of Automation and Operational Reorganization Driving Results Francois Legros, Chairman and Chief Executive Officer, stated, "We're pleased with our results for the first quarter of the year. The significant improvement in profitability is the result of the comprehensive reorganization executed by the management team last year. While we are continuing our efforts to drive operating profitability improvement and enhanced financial strength, we are now turning our attention towards volume and revenue growth." First Quarter Results Reflect Boosted Profitability from Automation and Cost Reduction Total call volumes were 325.6 million minutes for the first quarter of 2003, up 22.2% from the prior year. Automated services call volumes were up 52.4% from the first quarter of 2002 and increased 6.9% sequentially. Automated services represented approximately 62.2% of revenue and 80.6% of audio call volumes in the first quarter of 2003. Revenue decreased 17.7% to (euro)45.7 million, from (euro)55.5 in the prior year period. The revenue decline was primarily due to the continuing shift to automated services, which carry higher margins but generate lower per-minute revenues than operator assisted services, the weakening US dollar, and price erosion. Despite the revenue decrease, gross margin was 63.2% compared to 57.8% in the first quarter 2002, primarily driven by the shift to automated services and higher productivity in the call centers. Selling, general and administrative expenses and research and development expenses declined (euro)8.8 million to (euro)21.5 million, or 29.1%, compared to the first quarter of 2002, primarily due to the Company's cost reduction programs. Operating profit in the first quarter of 2003 was (euro)4.9 million, compared to an operating loss of (euro)2.0 million in the first quarter of 2002. Earnings before interest, taxes, depreciation and amortization (EBITDA*) totaled (euro)11.0 million in the first quarter of 2003, resulting in an EBITDA margin of 24.2%, compared to (euro)7.6 million in the prior year period, or an EBITDA margin of 13.7%. Net income was (euro)0.7 million, or (euro)0.04 per share in the first quarter 2003, compared with a loss of (euro)8.0 million, or (euro)0.52 per share, in the same period last year. Cash increased to (euro)15.8 million, up (euro)5.8 million from the fourth quarter of 2002. Michael E. Savage, Executive Vice President and Chief Financial Officer, stated, "The first quarter results clearly illustrate how automation and the cost reduction initiatives are driving our business. More importantly, these initiatives, combined with the proposed amendments to the credit facility and pending capital increase, are significantly improving our financial liquidity. We completed the quarter with cash and cash equivalents of (euro)15.8 million." As previously announced, the Company has reached preliminary agreements, subject to several conditions and to final documentation, to extend the maturities under its bank credit facility and convertible debt. The Company also previously announced its intention to pursue a capital increase of up to (euro)8 million in 2003. First Quarter 2003 Conference Call and Webcast Chairman and Chief Executive Officer Francois Legros and Executive Vice President and Chief Financial Officer Michael E. Savage will host a conference call on Wednesday May 14, 2003 at 5:30 p.m. Central European Time or 11:30 a.m. Eastern Daylight Time. The conference call will be webcast live. The call may be accessed at www.genesys.com. A replay of the call will be available at www.genesys.com. *EBITDA is not a generally accepted accounting principle measurement and is presented solely as a supplemental disclosure. *See attached Note to consolidated statements of operations for reconciliation of Operating Income and EBITDA Forward-Looking Statements This release contains statements that constitute forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements are statements other than historical information or statements of current condition. These statements appear in a number of places in this release and include statements concerning the parties' intent, belief or current expectations regarding future events and trends affecting the parties' financial condition or results of operations. Forward-looking statements are not guarantees of future performance and involve risks and uncertainties, and actual results may differ materially from those in the forward-looking statements as a result of various factors. Some of these factors are described in the Form 20-F which was filed by Genesys with the Securities and Exchange Commission on June 12, 2002. Although management of the parties believe that their expectations reflected in the forward-looking statements are reasonable based on information currently available to them, they cannot assure you that the expectations will prove to have been correct. Accordingly, you should not place undue reliance on these forward-looking statements. In any event, these statements speak only as of the date of this release. Except to the extent required by law, the parties undertake no obligation to revise or update any of them to reflect events or circumstances after the date of this release, or to reflect new information or the occurrence of unanticipated events. This press release is not an offer for sale of the securities in the United States, and the securities may not be sold in the United States absent registration or an exemption from registration under the U.S. Securities Act of 1933, as amended. Any public offering of the securities in the United States will be made by means of a prospectus containing detailed information regarding Genesys (the "company") and the company's management, including financial statements. Such prospectus will be made available through the company. The company intends to register a portion of the offering in the United States. About Genesys Conferencing Founded in 1986, Genesys Conferencing is a global communications specialist, providing practical and innovative real-time collaborative and managed event services to over 18,000 clients worldwide. Working in a rapidly growing market and enjoying unique worldwide coverage as a result of its geographic expansion policy, Genesys Conferencing has established its advanced technology in 19 countries throughout North America, Europe and Asia Pacific. Genesys Conferencing's ordinary shares are listed on the Nouveau Marche in Paris (Euronext: 3955) and its ADSs are listed on the Nasdaq National Stock Market (Nasdaq: GNSY). At Genesys Conferencing Michael E. Savage Executive Vice President and Chief Financial Officer Phone: +33 4 99 13 27 66 mike.savage@genesys.com Marine Pouvreau Investor Relations Phone: +33 4 99 13 25 17 marine.pouvreau@genesys.com Tricia Heinrich Press Relations Phone: +1 415 608 6651 tricia.heinrich@genesys.com Financial tables to follow GENESYS CONFERENCING Consolidated Balance Sheets (French GAAP) (in thousands of euros, except share data) Dec. 31, 2002 March 31, 2003 Unaudited ASSETS Fixed assets Goodwill, net (euro) 77,504 (euro) 74,755 Intangible assets, net 80,715 77,726 Tangible assets, net 27,502 24,391 Financial assets, net 1,194 977 Investments in affiliated companies 118 123 --------------- --------------- Total fixed assets 187,033 177,972 Current assets Inventory 72 62 Accounts receivable, less allowances ((euro)3,502 and 3,505(euro)at December 31, 2002 and March 31, 2003, respectively (euro) 35,929 (euro) 37,325 Deferred tax assets 361 340 Other current assets 7,919 8,287 Prepaid expenses and deferred charges 5,834 5,575 Marketable securities 109 111 Cash at bank 9,886 15,718 --------------- --------------- Total current assets 60,110 67,418 --------------- --------------- Total assets (euro) 247,143 (euro) 245,390 =============== =============== LIABILITIES AND SHAREHOLDERS' EQUITY Shareholders' Equity Ordinary shares, nominal value of (euro)5 per share 15,409,933 and 15,471,204 shares issued and outstanding at December 31, 2002 and March 31, 2003 respectively (euro) 77,051 (euro) 77,356 Common shares to be issued 1,332 1,027 Additional paid-in capital 180,652 182,110 Additional paid-in capital to be issued 6,344 4,886 Accumulated deficit (106,474) (189,000) Net income (loss) for the period (96,617) 681 Currency translation adjustments 11,335 (1,102) --------------- --------------- Total shareholders' equity 73,623 75,958 Provisions for risks and charges 7,505 6,066 Long-term debt Long-term portion of long term debt 119,537 115,357 Long-term portion of capitalized lease obligations 673 532 --------------- --------------- Total long-term debt 120,210 115,889 Current liabilities Bank overdrafts 3,417 3,334 Accounts payable and accrued liabilities 20,276 19,141 Tax payable and deferred compensation 15,553 18,269 Current portion of long-term debt 2,390 4,027 Current portion of capitalized lease obligations 1,844 1,441 Deferred revenue 352 448 Other liabilities 1,973 817 --------------- --------------- Total current liabilities 45,805 47,477 --------------- --------------- Total liabilities and shareholders' equity (euro) 247,143 (euro) 245,390 =============== =============== GENESYS CONFERENCING Unaudited Consolidated Statements of Operations (French GAAP) (in thousands of euros, except share data) Three months ended March 31, 2002 2003 --------------- --------------- Revenue Services (euro) 54,940 (euro) 45,571 Products 512 83 --------------- --------------- 55,452 45,654 Cost of Revenue Services 22,934 16,747 Products 485 59 --------------- --------------- 23,419 16,806 --------------- --------------- Gross Profit 32,033 28,848 Operating expenses Research and development 1,260 1,032 Selling & marketing 13,508 8,676 General & administrative 15,586 11,801 Amortization of intangible assets 3,647 2,394 --------------- --------------- 34,001 23,903 --------------- --------------- Operating income (loss) (1,968) 4,945 Financial income (expense), net (2,475) (1,730) Equity in loss of affiliated companies (7) 4 Income tax credit (expense) (855) (940) Amortization of goodwill (2,740) (1,598) --------------- --------------- Net income (loss) (euro) (8,045) (euro) 681 =============== =============== Basic net income (loss) per share (euro) (0.52) (euro) 0.04 =============== =============== Diluted net income (loss) per share (euro) (0.52) (euro) 0.04 =============== =============== Number of outstanding shares used in computing 15,528,376 15,547,280 basic net income (loss) per share Number of outstanding shares used in computing 15,528,376 16,152,911 diluted net income (loss) per share GENESYS CONFERENCING Notes to the Consolidated Statements of Operations ( in thousands of Euros ) NOTE A- EBITDA calculation Three months ended March 31, 2002 2003 --------------- --------------- General and Administrative expenses (euro) 19,233 (euro) 11,801 Amortization of deferred acquisition and deferred financing costs (435) (395) Non recurrent income (charges) 2 0 --------------- --------------- Operating General and Administrative expenses (euro) 18,800 (euro) 11,406 restated for the above items =============== =============== Operating income (loss) (euro) (1,968) (euro) 4,945 Amortization of deferred acquisition and deferred financing costs 435 395 Amortization of intangible assets 3,647 2,394 Non recurrent charges (income) (2) 0 --------------- --------------- Operating income restated for the above items 2,112 7,734 --------------- --------------- Depreciation and provisions 5,477 3,304 --------------- --------------- EBITDA (1) (euro) 7,589 (euro) 11,038 =============== =============== NOTE B- DETAIL OF FINANCIAL INCOME (EXPENSE), NET Three months ended March 31, 2002 2003 --------------- --------------- Interest and other financial income (euro) 237 (euro) 462 Foreign exchange gains 163 2,350 --------------- --------------- Total financial income 400 2,812 Interest and other financial expenses 2,868 2,882 Foreign exchange losses 7 1,660 --------------- --------------- Total financial charges 2,875 4,542 --------------- --------------- Financial income (expense), net (euro) (2,475) (euro) (1,730) =============== =============== NOTE C- DETAIL OF INCOME TAX EXPENSE Three months ended March 31, 2002 2003 --------------- --------------- Deferred tax expense (euro) 2 (euro) (48) Income tax expense (857) (892) --------------- --------------- Total income tax expense (euro) (855) (euro) (940) =============== =============== (1) We believe that EBITDA is a meaningful measure of performance, because it presents our results of operations without the potentially volatile impact (which can be substantial) of goodwill impairment and the non-cash impacting nature of depreciation and amortization. Annex - US GAAP Financial Statements GENESYS S.A. CONSOLIDATED BALANCE SHEETS (U.S. GAAP) (in thousands, except share data) December 31, March 31, 2002 2003 -------------- -------------- ASSETS (Unaudited) Current assets: Cash and cash equivalents........................................(euro) 9,976 (euro) 15,811 Accounts receivable, less allowances of(euro)3,502 at December 31, 2002 and(euro)3,505 at March 31, 2003............. 35,930 37,325 Inventory........................................................ 72 62 Prepaid expenses................................................. 1,874 2,108 Other current assets............................................. 5,261 5,629 ------------- ------------- Total current assets...................................... 53,113 60,935 Property and equipment, net........................................ 32,234 29,276 Goodwill and other intangibles, net................................ 158,213 157,519 Investment in affiliated company................................... 118 123 Deferred tax assets................................................ 361 340 Deferred financing costs, net...................................... 3,797 3,419 Other assets....................................................... 1,897 1,583 ------------- ------------- Total assets....................................(euro)249,733 (euro)253,195 ============= ============= LIABILITIES AND SHAREHOLDERS' EQUITY Current liabilities: Bank overdrafts..................................................(euro) 3,417 (euro) 3,334 Accounts payable................................................. 14,344 13,904 Accrued liabilities.............................................. 7,178 8,152 Accrued compensation............................................. 6,555 8,090 Tax payable...................................................... 8,998 10,179 Deferred revenue................................................. 352 448 Current portion of long-term debt................................ 1,143 1,108 Current portion of capitalized lease obligations................. 191 354 Current portion of deferred tax liability........................ 3,097 3,097 Current portion of other long-term liability..................... 2,284 825 Other current liabilities........................................ 1,759 620 ------------- ------------- Total current liabilities................................. 49,318 50,111 Long-term portion of long-term debt................................ 120,165 116,031 Long-term portion of capitalized lease obligations................. 149 19 Long term portion of deferred tax liability........................ 20,666 19,894 Other long-term liability.......................................... 6,644 5,548 Commitments and contingencies...................................... -- -- Shareholders' equity: Ordinary shares;(euro)5.00 nominal value; 15,409,933 and 15,471,204 shares issued and outstanding at December 31, 2002 and March 31, 2003, respectively.......... 77,050 77,356 Common shares to be issued:(euro)5.00 nominal value; 137,347 and 76,076 shares at December 31, 2002 and March 31, 2003, respectively................................................... 687 380 Additional paid-in capital....................................... 194,217 194,217 Accumulated other comprehensive income........................... 6,980 8,881 Deferred compensation............................................ (220) (158) Accumulated deficit.............................................. (225,172) (218,333) ------------- ------------- 53,542 62,343 Less cost of treasury shares: 22,131 shares at December 2002 and March 31, 2003............................................. (751) (751) ------------- ------------- Total shareholders' equity................................ 52,791 61,592 ------------- ------------- Total liabilities and shareholders' equity......(euro)249,733 (euro)253,195 ============= ============= GENESYS S.A. CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) (U.S. GAAP) (in thousands, except share data) Three months ended March 31, 2002 2003 ------------- ------------- Revenue: Services.........................................................(euro) 54,940 (euro) 45,571 Products......................................................... 512 83 ------------- ------------- 55,452 45,654 Cost of revenue: Services......................................................... 22,934 16,813 Products......................................................... 485 59 ------------- ------------- 23,419 16,872 ------------- ------------- Gross profit....................................................... 32,033 28,782 Operating expenses: Research and development......................................... 1,260 1,032 Selling and marketing............................................ 13,508 8,676 General and administrative....................................... 15,210 11,469 Restructuring charge............................................. 3,671 -- Amortization of intangibles...................................... 3,649 2,615 ------------- ------------- Total operating expenses................................. 37,298 23,792 Operating income (loss)............................................ (5,265) 4,990 Financial income (expense) Interest income.................................................. 58 59 Interest expense................................................. (2,297) (2,452) Foreign exchange gain............................................ (540) 4,688 Other financial income (expense), net............................ (275) (288) ------------- ------------- Financial income (expense), net.................................... (3,054) 2,007 Equity in loss of affiliated company............................... (8) 4 ------------- ------------- Income (loss) before taxes......................................... (8,327) 7,001 Income tax (expense) credit........................................ 349 (166) ------------- ------------- Net income (loss)........................................(euro) (7,978) (euro) 6,835 ============= ============= Basic net income (loss) per share..................................(euro) (0.52) (euro) (0.44) ============= ============= Diluted net income (loss) per share................................(euro) (0.52) (euro) (0.43) ============= ============= Number of shares used in computing basic net income (loss) per share................................................. 15,528,376 15,547,280 Dilution effect on convertible notes............................... -- 605,631 Number of shares used in computing diluted net income (loss) per share................................................. 15,528,376 16,152,911 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. Dated: May 14, 2003 GENESYS SA By: /s/ Francois Legros ------------------------------- Name: Francois Legros Title: Chairman and Chief Executive Officer