SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 6-K REPORT OF FOREIGN PRIVATE ISSUER PURSUANT TO RULE 13a-16 OR 15d-16 OF THE SECURITIES EXCHANGE ACT OF 1934 For the Month of June 2003 GENESYS S.A. (Exact name of registrant as specified in its charter) L'Acropole, 954-980 avenue Jean Mermoz, 34000 Montpellier, FRANCE (Address of principal executive offices) Indicate by check mark whether the registrant files or will file annual reports under cover Form 20-F or Form 40-F. Form 20-F X Form 40-F --- --- Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(1):____ Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T Rule 101(b)(7):____ Indicate by check mark whether by furnishing the information contained in this Form, the registrant is also thereby furnishing the information to the Commission pursuant to Rule 12g3-2(b) under the Securities Exchange Act of 1934. Yes No X --- --- If "Yes" is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b): 82-_______________. THIS REPORT OF FOREIGN ISSUER ON FORM 6-K IS INCORPORATED BY REFERENCE INTO THE REGISTRATION STATEMENT ON FORM F-3 OF GENESYS S.A. (No. 333-105304) Index: Item 1: Managements' Discussion and Analysis of Financial Condition and Results of Operations Item 2: US GAAP Financial Statements Consolidated Balance Sheets at December 31, 2002 and March 31, 2003(unaudited) Consolidated Statements of Operations (unaudited) for the Three Months Ended March 31, 2002 and March 31, 2003 Notes to the Consolidated Statements of Operations (unaudited) Managements' Discussion and Analysis of Financial Condition and Results of Operations The following discussion relates to our financial results for the three months ended March 31, 2003, as reported under U.S. generally accepted accounting principles (GAAP). On May 14, 2003, we filed a press release under Form 6-K that discussed our financial results for the three months ended March 31, 2003, reported under French generally accepted accounting principles (French GAAP). Three Months Ended March 31, 2003 compared to Three Months Ended March 31, 2002 Results of Operations Total call volumes were 325.6 million minutes for the first quarter of 2003, up 22.2% from the prior year. Automated services call volumes were up 52.4% from the first quarter of 2002 and increased 6.9% sequentially. Automated services represented approximately 62.2% of revenue and 80.6% of audio call volumes in the first quarter of 2003. Revenue decreased 17.7% to (euro)45.7 million, from (euro)55.5 million in the prior year period. The revenue decline was primarily due to the continuing shift to automated services, which carry higher margins but generate lower per-minute revenues than operator assisted services, the weakening US dollar, and price erosion. Despite the revenue decrease, gross margin was 63.0% compared to 57.8% in the first quarter 2002, primarily driven by the shift to automated services and higher productivity in the call centers. Selling, general and administrative expenses and research and development expenses declined (euro)8.8 million to (euro)21.2 million, or 29.4%, compared to the first quarter of 2002, primarily due to our cost reduction programs. Operating profit in the first quarter of 2003 was (euro)5.0 million, compared to an operating loss of (euro)5.3 million in the first quarter of 2002. Earnings before interest, taxes, depreciation and amortization (EBITDA*) totaled (euro)10.6 million in the first quarter of 2003, resulting in an EBITDA margin of 23.1%, compared to (euro)6.7 million in the prior year period, or an EBITDA margin of 12.1%. Although EBITDA is not a generally accepted accounting principle measurement, we present it as a supplement to our GAAP financial information because we believe that EBITDA is a meaningful measure of performance, because it presents our results of operations without the potentially volatile impact (which can be substantial) of goodwill impairment and the non-cash impacting nature of depreciation and amortization. See attached Note to consolidated statements of operations for reconciliation of Operating Income and EBITDA. Net income was (euro)6.8 million, or (euro)0.43 per share in the first quarter of 2003, compared with a loss of (euro)8.0 million, or (euro)0.52 per share, in the same period in the prior year. Liquidity and Capital Resources Cash increased to (euro)15.8 million, up (euro)5.8 million from the fourth quarter of 2002. As previously announced, we have reached preliminary agreements, subject to several conditions and to final documentation, to extend the maturities under our bank credit facility and convertible debt. We also previously announced our intention to pursue a capital increase of up to (euro)8 million in 2003. GENESYS S.A. CONSOLIDATED BALANCE SHEETS (in thousands, except share data) December 31, March 31, 2002 2003 -------------- -------------- ASSETS (Unaudited) Current assets: Cash and cash equivalents........................................(euro) 9,976 (euro) 15,811 Accounts receivable, less allowances of(euro)3,502 at December 31, 2002 and(euro)3,505 at March 31, 2003............. 35,930 37,325 Inventory........................................................ 72 62 Prepaid expenses................................................. 1,874 2,108 Other current assets............................................. 5,261 5,629 ------------- ------------- Total current assets...................................... 53,113 60,935 Property and equipment, net........................................ 32,234 29,276 Goodwill and other intangibles, net................................ 158,213 157,519 Investment in affiliated company................................... 118 123 Deferred tax assets................................................ 361 340 Deferred financing costs, net...................................... 3,797 3,419 Other assets....................................................... 1,897 1,583 ------------- ------------- Total assets....................................(euro)249,733 (euro)253,195 ============= ============= LIABILITIES AND SHAREHOLDERS' EQUITY Current liabilities: Bank overdrafts..................................................(euro) 3,417 (euro) 3,334 Accounts payable................................................. 14,344 13,904 Accrued liabilities.............................................. 7,178 8,152 Accrued compensation............................................. 6,555 8,090 Tax payable...................................................... 8,998 10,179 Deferred revenue................................................. 352 448 Current portion of long-term debt................................ 1,143 1,108 Current portion of capitalized lease obligations................. 191 354 Current portion of deferred tax liability........................ 3,097 3,097 Current portion of other long-term liability..................... 2,284 825 Other current liabilities........................................ 1,759 620 ------------- ------------- Total current liabilities................................. 49,318 50,111 Long-term portion of long-term debt................................ 120,165 116,031 Long-term portion of capitalized lease obligations................. 149 19 Long term portion of deferred tax liability........................ 20,666 19,894 Other long-term liability.......................................... 6,644 5,548 Commitments and contingencies...................................... -- -- Shareholders' equity: Ordinary shares;(euro)5.00 nominal value; 15,409,933 and 15,471,204 shares issued and outstanding at December 31, 2002 and March 31, 2003, respectively.......... 77,050 77,356 Common shares to be issued:(euro)5.00 nominal value; 137,347 and 76,076 shares at December 31, 2002 and March 31, 2003, respectively................................................... 687 380 Additional paid-in capital....................................... 194,217 194,217 Accumulated other comprehensive income........................... 6,980 8,881 Deferred compensation............................................ (220) (158) Accumulated deficit.............................................. (225,172) (218,333) ------------- ------------- 53,542 62,343 Less cost of treasury shares: 22,131 shares at December 2002 and March 31, 2003............................................. (751) (751) ------------- ------------- Total shareholders' equity................................ 52,791 61,592 ------------- ------------- Total liabilities and shareholders' equity......(euro)249,733 (euro)253,195 ============= ============= GENESYS S.A. CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) (in thousands, except share data) Three months ended March 31, 2002 2003 ------------- ------------- Revenue: Services.........................................................(euro) 54,940 (euro) 45,571 Products......................................................... 512 83 ------------- ------------- 55,452 45,654 Cost of revenue: Services......................................................... 22,934 16,813 Products......................................................... 485 59 ------------- ------------- 23,419 16,872 ------------- ------------- Gross profit....................................................... 32,033 28,782 Operating expenses: Research and development......................................... 1,260 1,032 Selling and marketing............................................ 13,508 8,676 General and administrative....................................... 15,210 11,469 Restructuring charge............................................. 3,671 -- Amortization of intangibles...................................... 3,649 2,615 ------------- ------------- Total operating expenses................................. 37,298 23,792 Operating income (loss)............................................ (5,265) 4,990 Financial income (expense) Interest income.................................................. 58 59 Interest expense................................................. (2,297) (2,452) Foreign exchange gain............................................ (540) 4,688 Other financial income (expense), net............................ (275) (288) ------------- ------------- Financial income (expense), net.................................... (3,054) 2,007 Equity in loss of affiliated company............................... (8) 4 ------------- ------------- Income (loss) before taxes......................................... (8,327) 7,001 Income tax (expense) credit........................................ 349 (166) ------------- ------------- Net income (loss)........................................(euro) (7,978) (euro) 6,835 ============= ============= Basic net income (loss) per share..................................(euro) (0.52) (euro) (0.44) ============= ============= Diluted net income (loss) per share................................(euro) (0.52) (euro) (0.43) ============= ============= Number of shares used in computing basic net income (loss) per share................................................. 15,528,376 15,547,280 Dilution effect on convertible notes............................... -- 605,631 Number of shares used in computing diluted net income (loss) per share................................................. 15,528,376 16,152,911 GENESYS S.A. NOTES TO THE CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) (in thousands) Three months ended March 31, 2002 2003 ------------- ------------- Operating income (loss)............................................(euro) (5,265) (euro) 4,990 Depreciation....................................................... 4,665 2,954 Amortization of intangibles........................................ 3,649 2,615 EBITDA........................................................... 3,049 10,559 ============== ============= Restructuring charge 3,671 -- EBITDA before non-recurring charges...............................(euro) 6,720 (euro) 10,559 ============= ============= (1) We believe that EBITDA is a meaningful measure of performance, because it presents our results of operations without the potentially volatile impact ( which can be substantial) of goodwill impairment and the non-cash impacting nature of depreciation and amortization. SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. Dated: June 5, 2003 GENESYS SA By: /s/ Francois Legros ------------------- Name: Francois Legros Title: Chairman and Chief Executive Officer