[symbol] RGC Resources Natural Gas Propane Applications GIS HVAC 2000 Annual Report Raising the Bar MISSION STATEMENT RGC Resources provides superior customer and shareholder value as a preferred provider of energy and diversified products and services in its selected market areas. PRODUCTS AND MARKETS [OUTLINE OF VIRGINIA AND WEST VIRGINIA] Product Division Market Territory Natural Gas Roanoke Gas Natural gas sales & service Virginia Bluefield Gas Natural gas sales & service West Virginia Propane Highland Propane Propane sales & service VA. & W. VA. Applications Application Resources Information System Services National GIS GIS Resources Global Positioning Systems, National Geographic Information Systems - mapping Information services HVAC Highland/Cox Heating, ventilation and West Virginia air conditioning Mission Statement IFC Financial Highlights 1 Shareholders Letter 2 Natural Gas 4 Diversified Energy Company 6 RGC Ventures 8 Selected Financial Data 9 Managements Discussion and Analysis 10 Directors and Officers 20 Corporate Info IBC FINANCIAL HIGHLIGHTS Years Ended September 30, 2000 1999 1998 - ------------------------------------------------------------------------------------------------------------------- Operating Revenue - Natural Gas $ 55,685,168 $ 48,619,143 $ 51,857,052 Operating Revenue - Propane $ 11,246,152 $ 8,469,728 $ 7,530,040 Energy Marketing Revenue $ 8,828,492 $ 5,639,783 $ 6,519,467 Other Revenue $ 1,990,183 $ 1,474,055 $ 601,288 - ------------------------------------------------------------------------------------------------------------------- Net Earnings $ 2,873,702 $ 2,883,407 $ 2,726,879 Net Earnings Per Share $ 1.54 $ 1.59 $ 1.60 Dividend Per Share - Cash $ 1.10 $ 1.08 $ 1.06 - ------------------------------------------------------------------------------------------------------------------- Number of Customers - Natural Gas 56,067 55,283 53,582 Number of Customers - Propane 15,973 13,832 11,004 Total Natural Gas Deliveries - DTH 11,253,948 10,928,471 11,418,883 Total Propane Sales - Gallons 9,666,772 8,977,524 7,702,384 - ------------------------------------------------------------------------------------------------------------------- Total Additions to Plant $ 8,398,388 $ 9,110,603 $ 9,583,661 =================================================================================================================== [Bar Graph appears here] 1998 1999 2000 Number of Customers Natural Gas 53,582 55,283 56,067 [Bar Graph appears here] 1998 1999 2000 Number of Customers Propane 11,004 13,832 15,973 [Bar Graph appears here] 1998 1999 2000 Dividend Per Share 1.06 1.08 1.10 1 ["We have been busy implementing our key strategy: growing core markets, while using the holding company structure to develop new products and services focused around our natural gas and propane delivery assets, expertise and systems."] Dear Fellow Shareholders [Picture of John Williamson appears here.] John B. Williamson, III President and CEO I am pleased to report significant progress in our first full year of operations under a holding company structure. We have been busy implementing our key strategy: growing core markets, while using the holding company structure to develop new products and services focused around our natural gas and propane delivery assets, expertise and systems. The number of active natural gas customers increased by 1.4%, or approximately the national average, while our number of propane customers increased by 15.5%, continuing our fourth year with a double digit propane customer growth rate. The very slight decline in earnings in 2000 does not mask the benefits of our progress to shareholders, employees, and customers. In spite of the last two years having been the warmest back-to-back heating seasons for our service territory since the 1930s, we have maintained solid earnings, restructured the Company, increased dividends, financed customer growth, and implemented several diversification projects. Net income for the year declined by 3 tenths of one percent from the prior year's record level, partly as a result of the very mild winter affecting natural gas and propane usage. However, the major factors impacting net earnings growth were one-time expenses associated with Year 2000 planning and implementation, start-up costs and early operating losses associated with diversification projects, and higher bad debt accruals driven by higher energy costs to customers. I anticipate that our diversification projects will contribute to company earnings in 2001. We are developing our heating, ventilation and air conditioning diversification efforts as a complement to our propane service, trading as Highland/Cox Heating and Cooling. We are now offering geographic information and mapping service to municipal, industrial and utility customers in Virginia and West Virginia under the trade name GIS Resources. We are also excited about our new professional service offerings in software development, customization and business analysis related to utility customer information systems. We enhanced our core business assets, replacing over ten miles of bare steel and cast iron mains, further implementing our 2 renewal program for older parts of the natural gas distribution system. We replaced our propane customer information and delivery forecasting software, allowing for full integration of the accounting and information systems supporting both natural gas and propane operations. The new software allows our customer call center to answer both propane and natural gas customer inquiries while operating from a single user platform. Future innovations in our customer information systems will address issues related to the increasing complexities of customer and energy supplier transactions with further deregulation and implementation of internet-based billing and information services. I am concerned about the recent rise in energy prices, with natural gas, propane, heating oil, and crude oil at or near all-time price highs. Customers have grown accustomed to very low energy costs, even as the overall economy has been in a phenomenal decade-long growth cycle. We expect to see some elasticity of demand as our customers adjust their energy use in recognition of higher prices. In the interest of long term customer relations we are encouraging conservation and efficient use of energy. On the positive side, the higher prices are providing significant incentive for increased exploration and production, and I do not believe there will be material supply problems this winter. I am proud of our employees' performance this year, and with their adjustment to industry changes and our movement to a performance based culture. We recently formalized a five year labor agreement with our bargaining group employees representing approximately 25% of our workforce. The agreement includes provisions for incentive based compensation tied to individual performance and to the earning performance of the Company. Our other employees, who were already participating in performance based compensation systems, have begun to recognize, appreciate and act upon the direct linkage between their performance, their compensation, and the overall health, growth and value of the Company. I believe we are building the needed momentum to thrive in the new century and an increasingly new and more complex economy. I am excited about our industry, our Company, the dramatic changes taking place, and the opportunities that will develop with these changes. On behalf of our Board of Directors, I thank you for your continuing interest and investment in RGC Resources and its family of companies. I look forward to updating you on the activities of your Company as our management team continues to raise the bar in service offerings, growth and shareholder value. Sincerely, s/John B. Williamson, III John B. Williamson, III President and Chief Executive Officer ["In spite of the last two years having been the warmest back-to-back heating seasons for our service territory since the 1930s, we have maintained solid earnings, restructured the Company, increased dividends, financed customer growth, and implemented several diversification projects."] 3 NATURAL GAS Art Pendleton ["During the past year the natural gas operation experienced another period of excellent customer growth as we continued our marketing strategy centered on maintaining strong trade ally relationships, and exceptional customer service."] [Picture of Art Pendleton.] Art Pendleton Roanoke Gas Company - President & COO The natural gas companies continue to be the primary core business unit of RGC Resources, contributing 83% of total net income. Our service territory serves a thriving economy in Roanoke, Virginia and surrounding areas and also includes a growing Bluefield, West Virginia market. During the past year the natural gas operation experienced another period of excellent customer growth as we continued our marketing strategy centered on maintaining strong trade ally relationships, and exceptional customer service. Our sales staff has expanded marketing efforts to include, not only the traditional new construction and conversion space heating market, but also load building initiatives that focus on additional uses for natural gas such as water heating, clothes drying, cooking and manufacturing operations. Providing timely and accurate information to customers is a key corporate objective. Our customer service call center has expanded hours of operation to include evening service. Our new, enhanced customer information and billing systems offer advanced technologies that provide our customer service 4 representatives with real time access and additional flexibility in responding to customer inquiries. We are exceptionally proud of our customer satisfaction ratings and are very pleased that natural gas continues to be the choice for comfort and economy. Many U. S. energy experts consider natural gas the ideal energy solution. Our product is abundant in North America, it is clean to use and safe to transport. Natural gas is perfectly suited to meet our nation's energy needs today, tomorrow and beyond. Year after year America's natural gas industry builds on its record of operating one of the safest, most reliable pipeline delivery systems in the world. Our trade allies have been very instrumental in assisting us with our customer growth and new load building initiatives. For the year, our total firm sales increased 1.9% over last year, from 7.74 MDTH to 7.89 MDTH. Total interruptible volume increased 5.7% from 3.18 MDTH to 3.36 MDTH. Adding to the significance of this increased sales volume is the fact that winter weather was 12% warmer than normal. During the year capital expenditures totaled $5,237,911, which included the addition of 1,267 new services, 10.4 miles of new main, 512 replacement services and 10.7 miles of replacement main piping. Previous year capital expenses totaled $5,310,000 and included 1,361 new services, 15.4 miles of new main, 651 replacement services and 12.2 miles of replacement mains. During the first part of 2000, the price of natural gas in the spot and futures market increased significantly. Decreased drilling and exploration resulting from previous low gas prices and increases in the demand of natural gas contributed to the price increase. Current drilling activity indicators point to an expectation that domestic production capability will remain strong. Price signals in the marketplace will encourage additional drilling which will in turn produce downward price pressure over time. By combining long and short term gas acquisition contracts, coupled with over 2.9 billion cubic feet of contracted natural gas storage, the company has created a reliable and economical gas supply portfolio that allows us to effectively adapt to changing market conditions. Our primary operational objectives have focused on raising the bar to improve the efficiency, reliability and safety of our natural gas distribution system. We are pleased with our continuing efforts to replace aging pipeline facilities. This program has resulted in reduced maintenance costs and improved system integrity. We congratulate our employees for their commitment to industry best practices for operating facilities in an efficient manner, and most importantly, in a manner that promotes and emphasizes public safety as well as safety in the work place. ["We always make sure gas is available when developing town homes because that is what our clients prefer. They like the warmth from gas heat, the economy of gas water heaters, and the convenience of gas logs."] - -Rodney Spickard, Spickard Contracting, Inc. 5 DIVERSIFIED ENERGY COMPANY John D'Orazio [Picture of John D'Orazio.] John D'Orazio Diversified Energy Company - President & COO ["Highland Propane continually looks for ways to raise the bar in customer service and shareholder value."] Diversified Energy Company is the largest non-regulated affiliate of the RGC Resources family. Diversified Energy does business in southwestern Virginia and southern West Virginia as Highland Propane and Highland Energy. Highland Propane sells and distributes propane to homes and businesses. Highland Energy is a wholesale marketer of natural gas with customers in both states. Despite 12% warmer than normal weather and an increase of over 25% in propane prices, Highland Propane had one of its best years both financially and in new customer additions. It is clear to see that propane is the energy choice for many customers who do not have natural gas available to them. For the year ended September 30, 2000, Highland Propane's total sales were $11,246,152 resulting in net income of $534,973. These sales and net income values compare to last year of $8,469,728 and $275,726, representing a 94% increase in net income. Gallons delivered increased also from 8.98 million to 9.67 million for the year ended September 2000. This past year marked the fourth year in a row that Highland Propane's customer growth exceeded 15% with the average growth rate over the last four years exceeding 25% per year. Highland's customer base grew from 13,832 to 15,973 representing a net gain of 2,141 customers, a 15.5% increase. 6 During this past fiscal year, the new tank installations were in excess of 3,000 making this year the third consecutive year for new installations to exceed the 3,000 mark. Geographically, Highland continues to see steady growth in all of its propane divisions and will continue to focus growth along the interstate corridors in both Virginia and West Virginia. Propane prices have followed natural gas and crude oil increases. Propane production comes from crude oil refining and natural gas liquids extraction. Given the high levels of demand for natural gas and other oil products, propane production has also benefitted. Even though the replenishment season began at below normal levels, it quickly grew to normal levels. To mitigate price volatility, Highland uses a variety of mechanisms such as summer storage purchases to keep price stable. Highland also uses fixed price contracts, pre-buys, and cap contracts to maintain an acceptable level of cost control. Highland Propane continually looks for ways to raise the bar by improving service to customers. The commission sales program continues to be successful and provides employees with incentive to provide excellent customer service. Highland offers a commission-based pay program for the employees responsible for delivery of propane as well as for the service technicians. These commission-based incentives have resulted in significant productivity gains over a traditional hourly pay plan. This past fiscal year also supported the installation of a new customer information and billing system. This new system allows for flexibility of billing multiple services at multiple locations, provides for more accurate forecasting of customer consumption, and provides management with summary reports. In addition to these improvements, Highland is continuing to evaluate the benefits of GIS/GPS mapping systems for routing and delivery with on-board computers in the delivery fleet for real-time data accessibility. Highland Propane's employees work as a team to effectively represent the Company and provide customers with the services they want. Highland's management team is also actively involved in the leadership of industry associations providing the entire propane industry with creative ideas and best practices. The positive atmosphere that these dedicated employees create will continue to contribute to Highland's rapid growth into one of the top propane companies in the industry. Highland Energy, the natural gas marketing function within Diversified Energy, also had an excellent growth year. For the year ended September 30, 2000, Highland Energy sold over 2.5 million decatherms (DTH) of natural gas, representing a 25% increase over the previous year. Many of Highland Energy's customers saw growth in their own industry resulting in increased production. The natural gas marketing business is a highly competitive business; however, Highland is currently evaluating the economic feasibility of marketing electricity and other energy forms in an expanded geographic market. [This past year marked the fourth year in a row that Highland Propane's customer growth exceeded 15% with the average growth rate over the last four years exceeding 25% per year. ] 7 RGC VENTURES ["GIS has rapidly emerged as one of the premier technologies for the integration and communication of information."] [Picture of Barry Jones.] Barry Jones GIS Resources - President and COO RGC Ventures is the newest member of the RGC Resources, Inc. family. Ventures is a non-regulated affiliate that is currently involved in several activities including sales, installation and service of heating, ventilating, and air conditioning equipment, computer-based mapping, and information systems applications. RGC Ventures does business under several names in Virginia and West Virginia. Ventures does business as Highland/Cox Heating and Cooling in West Virginia with offices in Beckley and Lewisburg, West Virginia; as GIS Resources with offices in Bluefield, West Virginia and Roanoke, Virginia, and as Application Resources with an office in Roanoke, Virginia. GIS Resources provides GIS (geographic information systems) services to clients to integrate maps and data into a digital form so that geographic information that would normally require space to store and time to retrieve can be stored digitally. The result is a comprehensive and versatile digital representation of information that can be used in a variety of ways. For example, city and county governments use GIS to manage 911 systems; public safety and healthcare professionals can analyze crime incidents and patterns, develop safety and security plans for fire escapes; utilities use it to monitor facilities and infrastructure; delivery companies use GIS for routing and scheduling; and marketing professionals can use GIS information to determine appropriate target markets. GIS has rapidly emerged as one of the premier technologies for the integration and communication of information. Application Resources is currently providing information system services to software providers in the utility industry. These services primarily consist of design, development, and implementation of customer information systems. 8 SELECTED FINANCIAL DATA Years Ended September 30, 2000 1999 1998 1997 1996 Operating Revenues $ 77,749,995 $ 64,202,709 $ 66,507,847 $ 68,484,468 $ 68,767,763 Operating Margin 26,040,519 23,892,521 23,624,462 22,768,976 22,254,719 Operating Earnings 6,915,177 6,649,827 6,428,919 5,840,077 5,372,858 Earnings Before Interest & Taxes 6,816,370 6,576,223 6,291,745 5,754,986 5,276,484 Net Earnings 2,873,702 2,883,407 2,726,879 2,309,880 2,196,672 Net Earnings Per Share 1.54 1.59 1.60 1.54 1.51 Cash Dividends Declared Per Share 1.10 1.08 1.06 1.04 1.02 Book Value Per Share 15.94 15.36 14.75 13.48 12.86 Average Shares Outstanding 1,863,275 1,814,864 1,701,048 1,503,388 1,455,999 Total Assets 87,407,494 77,789,982 69,134,920 62,593,258 58,921,099 Long-Term Debt (Less Current Portion) 23,310,522 23,336,614 20,700,000 17,079,000 20,222,124 Stockholders' Equity 29,985,871 28,154,923 26,464,581 20,596,951 18,975,001 Shares Outstanding at Sept. 30 1,881,733 1,832,771 1,794,416 1,527,486 1,475,843 GENERAL: The core business of RGC Resources, Inc. is the sale and distribution of natural gas to approximately 56,100 customers in Roanoke, Virginia, and Bluefield, Virginia and West Virginia and the surrounding areas. RGC Resources also sells and distributes propane to approximately 16,000 customers in western Virginia and southern West Virginia. Natural gas service is provided at rates and for the terms and conditions of service set forth by the State Corporation Commission in Virginia and the Public Service Commission in West Virginia. The Company is experiencing customer growth and plans to meet these growth needs by attracting adequate investment capital and by maintaining adequate rates. Propane sales are a significant portion of the consolidated operation with an annual growth rate that far exceeds the growth in natural gas customers. Energy conservation and competition from alternative fuels could result in a decline in the Company's operating earnings. Roanoke Gas and Bluefield Gas currently hold the only franchises and/or certificates of public convenience and necessity to distribute natural gas in its Virginia and West Virginia service areas. These franchises are effective through January 1, 2016 in Virginia and August 23, 2009 in West Virginia. While there are no assurances, the Company believes that it will be able to negotiate acceptable franchises when the current agreements expire. Certificates of public convenience and necessity are exclusive and are of perpetual duration. 9 MANAGEMENT'S DISCUSSION AND ANALYSIS Forward Looking Statements From time to time, RGC Resources may publish forward-looking statements relating to such matters as anticipated financial performance, business prospects, technological developments, new products, research and development activities and similar matters. The Private Securities Litigation Reform Act of 1995 provides a safe harbor for forward-looking statements. In order to comply with the terms of the safe harbor, the Company notes that a variety of factors could cause the Company's actual results and experience to differ materially from the anticipated results or other expectations expressed in the Company's forward-looking statements. The risks and uncertainties that may affect the operations performance, development, and results of the Company's business include the following: (i) frozen rates in both regulated jurisdictions; however, these rate freezes are offset by the application of a Distribution System Renewal Surcharge in Virginia and stepped-in increments in West Virginia which allow Roanoke Gas Company and Bluefield Gas Company to recover the cost associated with non-revenue producing capital investments, (ii) earning on a consistent basis an adequate return on invested capital; (iii) increasing expenses and labor costs and availability; (iv) price competition from alternate fuels; (v) volatility in the price of natural gas and propane; (vi) uncertainty in the projected rate of growth of natural gas and propane in the Company's service area; (vii) general economic conditions both locally and nationally; (viii) developments in deregulation and industry restructuring, and (ix) fluctuations in heating degree days. [Bar Graph appears here.] Comparison of Net Income to Heating Degree Days (HDD) 1996 1997 1998 1999 2000 Net Income $ 2,196,672 $ 2,309,880 $ 2,726,879 $ 2,883,407 $ 2,873,702 Heating Degree Days (HDD) 4,696 4,298 4,054 3,717 3,721 10 CAPITAL RESOURCES AND LIQUIDITY Roanoke Gas Company's primary capital needs are the funding of its continuing construction program and the seasonal funding of its stored gas inventories. The Company's capital expenditures for fiscal 2000 were a combination of replacements and expansions, reflecting the need to replace older cast iron and bare steel pipe with plastic pipe, while continuing to meet the demands of customer growth. Total capital expenditures for fiscal 2000 were approximately $8.4 million allocated as follows: $4.6 million for Roanoke Gas Company, $.7 million for Bluefield Gas Company, $2.5 million for Highland Propane Company and $.6 million for RGC Ventures. Cash flow from operations provided approximately $4.5 million in support of capital expenditures, or approximately 54% of total investment. Historically, consolidated capital expenditures were $9.1 million in 1999 and $9.6 million in 1998. It is anticipated that future capital expenditures will be funded with the combination of internally generated funds, operating earnings, sale of Company equity securities and issuance of debt. At September 30, 2000, the Company had available lines of credit for its short-term borrowing needs totaling $23.5 million, of which $13,295,000 was outstanding. Short-term borrowing, in addition to providing limited capital project bridge financing, is used to finance summer and fall gas purchases, which are stored in the underground facilities of Columbia Gas Transmission Corporation, Tennessee Gas Pipeline Company and Virginia Gas Storage Company, as well as in the Company's above-ground LNG storage facility, to ensure adequate winter supplies to meet customer demand. At September 30, 2000, the Company has $11,180,513 in inventoried natural gas supplies. Short-term borrowings, together with internally generated funds, long-term debt and the sale of common stock through the Company's Dividend Reinvestment and Stock Purchase Plan (Plan), have been adequate to cover construction costs, debt service and dividend payments to shareholders. The terms of short-term borrowings are negotiable, with average rates of 6.67% in 2000, 5.80% in 1999 and 6.19% in 1998. The lines do not require compensating balances. The Company utilizes a cash management program, which provides for daily balancing of the Company's temporary investment and short-term borrowing needs with interest rates indexed to the 30-day LIBOR interest rate plus a premium. The program allows the Company to maximize returns on temporary investments and minimize the cost of short-term borrowings. 11 Stockholders' equity increased for the period by $1,830,948, reflecting an increase of $813,437 in retained earnings, proceeds of $539,286 from new common stock purchases through the Plan and the Restricted Stock Plan For Outside Directors and the issuance of $478,225 in stock in the purchase of Cox Heating and Cooling, Inc. At September 30, 2000, the Company's consolidated capitalization was 56% equity and 44% debt, compared to 55% equity and 45% debt at September 30, 1999. Regulatory Affairs The Company does not currently have any proceeding pending before either regulatory body. The distribution system renewal surcharge in Virginia and the stepped-in rates in West Virginia have minimized the need for non-gas rate changes. The Company will have rate proceedings in both states in 2002. The Company has been involved in the various generic proceedings that have taken place before the Virginia State Corporation Commission as well as the West Virginia Public Service Commission during the past fiscal year. These proceedings include the establishment of a code of conduct for pilot programs, development of new affiliate transaction rules, metering and billing issues, and the development of new rules for practice and procedure. [Bar graph appears here.] Capitalization Ratio 1996 1997 1998 1999 2000 Long-Term Debt 52 50 44 45 44 Common Stock Equity 48 50 56 55 56 [Bar graph appears here.] Total Capitalization (in millions) 1996 1997 1998 1999 2000 Total Capitalization $ 39,866,548 $ 40,819,075 $ 47,164,581 $ 51,515,819 $ 53,322,485 12 RESULTS OF OPERATIONS Fiscal Year 2000 Compared With Fiscal Year 1999 Operating Revenues - Fiscal 2000 operating revenues for natural gas increased 14.5% compared with fiscal 1999 primarily due to the increase in the cost of natural gas. Although the weather was on par with last year, throughput increased 3.0% due to growth in customers and industrial output. Operating revenues for propane in fiscal 2000 increased 32.8% over fiscal 1999 due to a 4.81(cents) increase in unit margins plus a 7.7% increase in gallons sold associated with customer growth. Energy marketing revenues were up 56.5% in fiscal 2000 compared to fiscal 1999 primarily due to the increased usage of three industrial customers along with a 25.8% increase in natural gas costs. Other operating revenues were up 35.0% in fiscal 2000 compared to fiscal 1999 due to the addition of GIS Resources and Highland/Cox Heating and Cooling. Cost of Sales - The total cost of natural gas purchased and resold to customers in fiscal 2000 increased 20.9% based on an increase of 2.0% in volume and an 18.5% increase in unit cost. Propane total cost of sales increased 50.5% in fiscal 2000 compared with fiscal 1999 due to a 7.7% increase in gallons sold and a 39.8% increase in the unit cost of propane. Energy marketing cost of sales increased 57.8% in fiscal 2000 as compared to fiscal 1999 due to a 25.4% increase in decatherms delivered and a 25.8% increase in per decatherm cost. Other costs of sales increased 4.7% in fiscal 2000 over fiscal 1999. The costs of sales associated with GIS Resources and Highland/Cox more than offset the costs associated with the one time coal sale in 1999. [Graph appears here.] Natural Gas DTH Delivered (In millions) 1996 1997 1998 1999 2000 Natural Gas DTH Delivered (DTH) 12,074,747 11,630,016 11,418,883 10,928,471 11,253,948 13 Other Operating Expenses - Operations and maintenance expenses increased 9.9% and 5.9% respectively in fiscal 2000 over fiscal 1999. Operations expenses were up $954,936 due mainly to line locations, bad debt expense and additional expenses associated with GIS Resources and Highland/Cox Heating and Cooling. Maintenance expenses were more normal as repairs were down in fiscal 1999. General taxes increased 17.7% in fiscal 2000 as compared to fiscal 1999. Gross receipts and business and occupations taxes were up corresponding to an increase in revenues. An increase in state valuation tax and additional payroll and property taxes associated with the new business under RGC Ventures, Inc. contributed to the additional taxes. Depreciation and amortization increased $430,963 or 10.8% in fiscal 2000 as compared to fiscal 1999 due to increases in utility plant, propane tanks and the addition of Highland/Cox plant and equipment. Interest Charges - Total interest charges increased 16.5% in fiscal 2000 over fiscal 1999. The gas utility interest was up $162,942 due to additional borrowings to finance capital additions and higher gas inventory balances associated with the increased cost of gas. Interest charges on the propane business were up $160,803 to finance customer growth and plant assets. An additional $20,809 of interest was associated with the new business under RGC Ventures. Income Taxes - Income taxes for fiscal 2000 were down 5.9% compared with fiscal 1999 due to a reduction in pre-tax income and a higher effective tax rate in 1999 as a result of nondeductible organizational expenses incurred in 1999 related to the establishment of the holding company. Net Earnings and Dividends - Net earnings for fiscal 2000 were $2,873,702 as compared to fiscal 1999 earnings of $2,883,407. The reduction in earnings in the utility business and the losses in the new ventures were practically offset by increases in the propane business. Basic earnings per share of common stock were $1.54 in fiscal 2000 compared with $1.59 in fiscal 1999. Dividends per share of common stock were $1.10 in fiscal 2000 compared with $1.08 in fiscal 1999. [RGC Resources is building the needed momentum to thrive in the new century and in an increasingly more complex economy.] 14 Fiscal Year 1999 Compared With Fiscal Year 1998 Operating Revenues - Fiscal 1999 operating revenues for natural gas decreased 6.2% compared with fiscal 1998 primarily because weather was approximately 8.3% warmer in fiscal 1999 compared with fiscal 1998 and the unit cost of natural gas decreased by 2.5%. Operating revenues for propane in fiscal 1999 increased 12.5% compared with fiscal 1998 because the propane business had a 16.6% increase in the number of gallons sold due to a 25.7% increase in customer growth even though the weather was warmer. Energy marketing revenues associated with industrial sales in fiscal 1999 decreased 13.5% as compared to fiscal 1998 due to a 1.5% reduction in sales volume and a 12.2% reduction in revenue per decatherm as competition in the energy marketing business extended pressure on pricing. Other revenues increased 145.1% due to a one-time coal sale to an electric facility in North Carolina. Cost of Sales - The cost of sales for natural gas purchased and resold to customers decreased 8.7% in fiscal 1999 compared with fiscal 1998 due to the same reasons operating revenue decreased. The cost of gas per DTH was $3.75 in fiscal 1999 and $3.84 in fiscal 1998. Propane cost of sales increased 6.6% in fiscal 1999 compared to fiscal 1998 primarily as a result of customer growth more than offsetting an 8.5% reduction in the unit cost of propane. Energy marketing cost of sales for fiscal 1999 decreased 13.5% as compared to fiscal 1998 as a direct reduction in the cost of natural gas. Other costs of sales increased 209.8% due to the one time purchase of coal for resale. [Graph appears here.] Gallons of Propane Delivered (In millions) 1996 1997 1998 1999 2000 Gallons of Propane Delivered 5,997,912 6,568,066 7,702,384 8,977,524 9,666,772 15 Other Operating Expenses - Operation and maintenance expenses decreased 3.6% in fiscal 1999 compared to fiscal 1998. Natural gas operations and maintenance expenses decreased 10% in response to the warm weather as the Company redirected its maintenance program from repair to replacement where applicable. The propane operations and maintenance expenses increased 18.4% as a result of increased delivery and administrative costs associated with customer growth. General taxes decreased 3.6% in fiscal 1999 over fiscal 1998. Although payroll and property taxes were up $66,984, revenue sensitive taxes were down $163,998. Depreciation and amortization expenses increased 16.0% in fiscal 1999 compared with fiscal 1998 primarily due to more depreciable plant in service. Interest Charges - Total interest charges for the 1999 fiscal period were down $11,869 or .6% from fiscal 1998. On the gas utilities, interest expense was down $148,294 due to an approximately $1,000,000 reduction in average daily balance of short-term debt and a reduction in short-term borrowing rates. Interest charges on the propane business were up $136,425 due to additional tanks and transportation equipment associated with customer growth. Income Taxes - Income taxes for fiscal 1999 were up 9.5% compared with fiscal 1998 based on a 7.1% increase in pre-tax income and a higher effective tax rate due to nondeductible organizational expenses incurred in 1999 related to the establishment of the holding company. Net Earnings and Dividends - Net earnings for fiscal 1999 were $2,883,407 as compared with $2,726,879 in fiscal 1998. The increase was primarily due to increased margins in the propane business due to higher sales volumes and the reduction in operation and maintenance expense in the utility business due to increased capitalization of labor and overheads associated with additional capital projects. Basic earnings per share of common stock were $1.59 in fiscal 1999 compared with $1.60 in fiscal 1998. Dividends per share of common stock were $1.08 in fiscal 1999 compared with $1.06 in fiscal 1998. [Bar graph appears here.] Number of Shares Issued (In millions) 1996 1997 1998 1999 2000 Number of Shares Issued 1,475,843 1,527,486 1,794,416 1,832,771 1,881,733 16 Impact of Inflation The cost of natural gas represented approximately 70% for fiscal 2000, 67% for fiscal 1999 and 68% for fiscal 1998 of the total operating expenses of the Company's gas utilities operations. However, under the present regulatory Purchased Gas Adjustment mechanisms, the increases and decreases in the cost of gas are passed through to the Company's customers. Inflation impacts the Company through increases in non-gas costs such as insurance, labor costs, supplies and services used in operations and maintenance and the replacement cost of plant and equipment. The rates charged to natural gas customers to cover these costs can only be increased through the regulatory process via a rate increase application. In addition to stressing performance improvements and higher gas sales volumes to offset inflation, management must continually review operations and economic conditions to assess the need for filing and receiving adequate and timely rate relief from the state commissions. New Accounting Standard See footnote #1 of the financial statements for the impact of adoption of SFAS 133. [The RGC Resources team will continue to raise the bar in service offerings, growth, and shareholder value.] 17 SUMMARY OF GAS SALES AND STATISTICS Years Ended September 30, 2000 1999 1998 1997 1996 REVENUES: Residential Sales $ 32,605,568 $ 28,152,236 $ 30,396,540 $ 32,595,261 $ 33,981,835 Commercial Sales 20,270,890 17,812,922 18,764,195 19,879,180 20,219,289 Interruptible Sales 859,504 646,256 695,279 3,892,301 4,569,766 Transportation Gas Sales 1,784,508 1,776,049 1,715,032 1,107,922 943,215 Backup Services 10,979 89,061 97,552 173,655 190,310 Late Payment Charges 112,210 108,340 156,634 157,369 135,838 Miscellaneous Gas Utility Revenue 41,509 34,279 31,820 36,493 27,154 Propane 11,246,152 8,469,728 7,530,040 7,205,645 5,703,466 Energy Marketing 8,828,492 5,639,783 6,519,467 2,869,514 2,433,503 Other 1,990,183 1,474,055 601,288 567,128 563,387 ------------------------------------------------------------------------------- Total $ 77,749,995 $ 64,202,709 $ 66,507,847 $ 68,484,468 $ 68,767,763 NET INCOME $ 2,873,702 $ 2,883,407 $ 2,726,879 $ 2,309,880 $ 2,196,672 ------------------------------------------------------------------------------- DTH DELIVERED: Residential 4,572,256 4,528,752 4,861,127 5,024,492 5,543,688 Commercial 3,315,915 3,198,766 3,389,010 3,484,513 3,666,479 Interruptible 177,387 164,348 182,110 1,030,329 1,183,290 Transportation Gas 3,186,497 3,021,229 2,967,227 2,059,518 1,641,252 Backup Service 1,893 15,376 19,409 31,164 40,038 ------------------------------------------------------------------------------- Total 11,253,948 10,928,471 11,418,883 11,630,016 12,074,747 GALLONS DELIVERED (PROPANE) 9,666,772 8,977,524 7,702,384 6,568,066 5,997,912 HEATING DEGREE DAYS 3,721 3,717 4,054 4,298 4,696 NUMBER OF CUSTOMERS: Natural Gas Residential 50,520 49,860 48,265 47,539 46,007 Commercial 5,502 5,379 5,272 5,181 5,043 Interruptible and Interruptible Transportation Service 45 44 45 43 44 ------------------------------------------------------------------------------- Total 56,067 55,283 53,582 52,763 51,094 Propane 15,973 13,832 11,004 8,829 6,410 ------------------------------------------------------------------------------- Total Customers 72,040 69,115 64,586 61,592 57,504 GAS ACCOUNT (DTH): Natural Gas Available 11,933,719 11,525,469 11,883,769 12,273,858 12,704,230 Natural Gas Deliveries 11,253,948 10,928,471 11,418,883 11,630,016 12,074,747 Storage - LNG 123,002 136,338 73,381 112,868 150,485 Company Use And Miscellaneous 47,325 62,189 40,127 52,317 57,524 System Loss 509,444 398,471 351,378 478,657 421,474 ------------------------------------------------------------------------------- Total Gas Available 11,933,719 11,525,469 11,883,769 12,273,858 12,704,230 TOTAL ASSETS $ 87,407,494 $ 77,789,982 $ 69,134,920 $ 62,593,258 $ 58,921,099 LONG-TERM OBLIGATIONS $ 23,310,522 $ 23,336,614 $ 20,700,000 $ 17,079,000 $ 20,222,124 18 CAPITALIZATION STATISTICS Years Ended September 30, 2000 1999 1998 1997 1996 COMMON STOCK: Shares Issued 1,881,733 1,832,771 1,794,416 1,527,486 1,475,843 Net Earnings Per Share $ 1.54 $ 1.59 $ 1.60 $ 1.54 $ 1.51 Dividends Paid Per Share (Cash) $ 1.10 $ 1.08 $ 1.06 $ 1.04 $ 1.02 Dividends Paid Out Ratio 71.4% 67.9% 66.3% 67.5% 67.5% Number of Shareholders 1,747 1,796 1,836 1,853 1,713 ------------------------------------------------------------------------------ CAPITALIZATION RATIOS: Long-Term Debt, Including Current Maturities 43.8 45.3 43.9 49.5 52.4 Common Stock And Surplus 56.2 54.7 56.1 50.5 47.6 ------------------------------------------------------------------------------ Total 100.0 100.0 100.0 100.0 100.0 ------------------------------------------------------------------------------ Long-Term Debt, Including Current Maturities $ 23,336,614 $ 23,360,896 $ 20,700,000 $ 20,222,124 $ 20,891,547 Common Stock And Surplus 29,985,871 28,154,923 26,464,581 20,596,951 18,975,001 ------------------------------------------------------------------------------ Total Capitalization Plus Current Maturities $ 53,322,485 $ 51,515,819 $ 47,164,581 $ 40,819,075 $ 39,866,548 ============================================================================== MARKET PRICE AND DIVIDEND INFORMATION RGC Resources' common stock is listed on the Nasdaq National Market under the trading symbol RGCO. Payment of dividends is within the discretion of the Board of Directors and will depend on, among other factors, earnings, capital requirements, and the operating and financial condition of the Company. The Company's long-term indebtedness contains restrictions on cumulative net earnings and dividends previously paid. Fiscal Year Ended High Low Cash Dividend September 30 Declared - --------------------------------------------------------------------------------- 2000 - --------------------------------------------------------------------------------- First Quarter $ 23.125 $ 19.500 $ 0.275 Second Quarter 22.500 19.750 0.275 Third Quarter 21.125 15.813 0.275 Fourth Quarter 19.750 17.000 0.275 1999 First Quarter $ 22.250 $ 18.500 $ 0.270 Second Quarter 22.000 19.500 0.270 Third Quarter 21.250 19.375 0.270 Fourth Quarter 23.250 20.000 0.270 At September 30, 2000 and 1999, respectively, the company had 1,747 and 1,796 common shareholders of record. 19 RGC RESOURCES, INC. AND SUBSIDIARIES BOARD OF DIRECTORS RGC Resources, Inc. and Roanoke Gas Company Lynn D. Avis Abney S. Boxley III Frank T. Ellett Frank A. Farmer, Jr. Avis Construction Co., Inc. Boxley Co., Inc. Virginia Truck Center, Inc. Chairman Of The Board Chairman Of The Board President & CEO President J. Allen Layman Thomas L. Robertson S. Frank Smith John B. Williamson III R & B Communications, Inc. Carilion Health System & Coastal Coal Co., LLC President & CEO President & CEO Carilion Medical Center Vice President President & CEO Bluefield Gas Company Diversified Energy Company & RGC Ventures, Inc. Roger L. Baumgardner Vice President, Secretary Roger L. Baumgardner & Treasurer Vice President, Secretary & Treasurer Frank A. Farmer, Jr. RGC Resources, Inc. Frank T. Ellett Chairman Of The Board Virginia Truck Center, Inc. President Arthur L. Pendleton President & COO Frank A. Farmer, Jr. RGC Resources, Inc. Scott H. Schott Chairman Of The Board Paper Supply Company Secretary & Treasurer Arthur L. Pendleton Roanoke Gas Company John B. Williamson President & COO Chairman & CEO S. Frank Smith Coastal Coal Co., LLC Vice President John B. Williamson III Chairman & CEO OFFICERS RGC Resources, Inc. Frank A. Farmer, Jr. Roger L. Baumgardner Howard T. Lyon John B. Williamson, III Chairman Of The Board Vice President, Secretary Controller & Assistant President & CEO Treasurer Treasurer Dale P. Moore Assistant Vice President & Assistant Secretary Roanoke Gas Company Bluefield Gas Company Diversified Energy Company & RGC John B. Williamson, III John B. Williamson, III Ventures, Inc. Chairman & CEO Chairman & CEO John B. Williamson, III Arthur L. Pendleton Arthur L. Pendleton Chairman & CEO President & COO President & COO John S. D'Orazio Roger L. Baumgardner Roger L. Baumgardner President & COO Vice President, Secretary Vice President, Secretary & Treasurer & Treasurer Roger L. Baumgardner Vice President, Secretary Jane N. O'Keeffe & Treasurer Vice President Human Resources Richard F. Pevarski Vice President Operations & Marketing J. David Anderson Assistant Secretary & Assistant Treasurer 20 CORPORATE INFORMATION Corporate Office RGC Resources, Inc. 519 Kimball Avenue, N.E. P.O. Box 13007 Roanoke, VA 24030 (540) 777-4GAS (4427) Fax (540) 777-2636 Auditors Deloitte & Touche LLP 1100 Carillon 227 West Trade Street Charlotte, NC 28202-1675 Common Stock Transfer Agent, Registrar, Dividend Disbursing Agent & Dividend Reinvestment Agent First Union National Bank of North Carolina First Union Customer Information Center Corporate Trust Client Services NC - 1153 1525 West W.T. Harris Boulevard - 3C3 Charlotte, NC 28288-1153 Common Stock RGC Resources' common stock is listed on the Nasdaq National Market under the trading symbol RGCO. Direct Deposit Of Dividends & Safekeeping of Stock Certificates Shareholders can have their cash dividends deposited automatically into checking, saving or money market accounts. The shareholder's financial institution must be a member of the Automated Clearing House. Also, RGC Resources offers safekeeping of stock certificates for shares enrolled in the dividend reinvestment plan. For more information about these shareholder services, please contact the Transfer Agent, First Union National Bank of North Carolina. 10-K Report A copy of RGC Resources, Inc. latest annual report to the Securities & Exchange Commission on Form 10-K will be provided without charge upon written request to: Roger L. Baumgardner Vice President, Secretary & Treasurer RGC Resources, Inc. P.O. Box 13007 Roanoke, VA 24030 Shareholder Inquiries Questions concerning shareholder accounts, stock transfer requirements, consolidation of accounts, lost stock certificates, safekeeping of stock certificates, replacement of lost dividend checks, payment of dividends, direct deposit of dividends, initial cash payments, optimal cash payments and name or address changes should be directed to the Transfer Agent, First Union National Bank. All other shareholder questions should be directed to: Roger L. Baumgardner Vice President, Secretary & Treasurer RGC Resources, Inc. P.O. Box 13007 Roanoke, VA 24030 (540) 777-3855 Financial Inquiries All financial analysts and professional investment managers should direct their questions and requests for financial information to: Roger L. Baumgardner Vice President, Secretary & Treasurer RGC Resources, Inc. P.O. Box 13007 Roanoke, VA 24030 Access up-to-date information on RGC Resources and its subsidiaries at www.rgcresources.com RGC Resources, Inc. Trading on NASDAQ as RGCO 519 Kimball Avenue, N.E. P. O. Box 13007 Roanoke, VA 24030 (540) 777-4427 www.rgcresources.com RGC Resources, Inc. and Subsidiaries Independent Auditors' Report Consolidated Financial Statements Years Ended September 30, 2000, 1999 and 1998 TABLE OF CONTENTS - ------------------------------------------------------------------------------- Page INDEPENDENT AUDITORS' REPORT 1 CONSOLIDATED FINANCIAL STATEMENTS: Consolidated Balance Sheets 2-3 Consolidated Statements of Earnings 4 Consolidated Statements of Stockholders' Equity 5 Consolidated Statements of Cash Flows 6-7 Notes to Consolidated Financial Statements 8-21 Deloitte & Touche INDEPENDENT AUDITORS' REPORT To the Board of Directors and Stockholders of RGC Resources, Inc.: We have audited the accompanying consolidated balance sheets of RGC Resources, Inc. and subsidiaries (the "Company") as of September 30, 2000 and 1999, and the related consolidated statements of earnings, stockholders' equity and cash flows for each of the three years in the period then ended. These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, such consolidated financial statements present fairly, in all material respects, the financial position of the Company as of September 30, 2000 and 1999, and the results of its operations and its cash flows for each of the three years in the period then ended in conformity with accounting principles generally accepted in the United States of America. s/Deloitte & Touche LLP October 27, 2000 RGC RESOURCES, INC. AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS SEPTEMBER 30, 2000 AND 1999 ASSETS 2000 1999 CURRENT ASSETS: Cash and cash equivalents $ 721,249 $ 139,501 Accounts receivable, less allowance for doubtful accounts of $314,081 in 2000 and $229,238 in 1999 6,251,248 6,306,117 Inventories 12,421,327 8,363,199 Prepaid income taxes 464,299 430,992 Deferred income taxes 1,836,581 1,962,448 Underrecovery of gas costs 888,687 - Other 430,307 572,154 -------------- ------------- Total current assets 23,013,698 17,774,411 -------------- ------------- UTILITY PLANT: In service 78,780,014 74,710,899 Accumulated depreciation and amortization (28,765,599) (26,499,546) -------------- ------------- In service, net 50,014,415 48,211,353 -------------- ------------- Construction work-in-progress 1,562,138 1,425,918 -------------- ------------- Total utility plant, net 51,576,553 49,637,271 -------------- ------------- NON-UTILITY PROPERTY: Non-utility property 16,393,264 13,463,990 Accumulated depreciation and amortization (5,044,294) (3,984,241) -------------- ------------- Total non-utility property, net 11,348,970 9,479,749 -------------- ------------- OTHER ASSETS: Intangible assets, net of accumulated amortization 1,014,509 385,659 Other assets 453,764 512,892 -------------- ------------- Total other assets 1,468,273 898,551 -------------- ------------- TOTAL ASSETS $ 87,407,494 $ 77,789,982 ============== ============= 2 RGC RESOURCES, INC. AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS SEPTEMBER 30, 2000 AND 1999 LIABILITIES AND STOCKHOLDERS' EQUITY 2000 1999 CURRENT LIABILITIES: Current maturities of long-term debt $ 26,092 $ 24,282 Borrowings under lines of credit 13,295,000 6,363,000 Dividends payable 517,827 495,055 Accounts payable 11,003,592 9,206,173 Customer deposits 506,562 546,364 Accrued expenses 3,733,320 4,605,376 Refunds from suppliers - due customers 223,009 26,062 Overrecovery of gas costs - 684,155 ------------- ------------ Total current liabilities 29,305,402 21,950,467 ------------- ------------ LONG-TERM DEBT, EXCLUDING CURRENT MATURITIES 23,310,522 23,336,614 ------------- ------------ DEFERRED CREDITS AND OTHER LIABILITIES: Deferred income taxes 4,431,643 3,934,489 Deferred investment tax credits 374,056 413,489 ------------- ------------ Total deferred credits and other liabilities 4,805,699 4,347,978 ------------- ------------ COMMITMENTS AND CONTINGENCIES (Notes 10 and 11) CAPITALIZATION: Stockholders' equity: Common stock, $5 par value; authorized 10,000,000 shares; issued and outstanding 1,881,733 and 1,832,771 shares in 2000 and 1999, respectively 9,408,665 9,163,855 Preferred stock, no par; authorized 5,000,000 shares; no shares issued and outstanding in 2000 and 1999 - - Capital in excess of par value 10,262,252 9,489,551 Retained earnings 10,314,954 9,501,517 ------------- ------------ Total stockholders' equity 29,985,871 28,154,923 ------------- ------------ TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY $ 87,407,494 $ 77,789,982 ============= ============ See notes to consolidated financial statements. 3 RGC RESOURCES, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF EARNINGS YEARS ENDED SEPTEMBER 30, 2000, 1999 AND 1998 2000 1999 1998 OPERATING REVENUES: Gas utilities $ 55,685,168 $ 48,619,143 $ 51,857,052 Propane operations 11,246,152 8,469,728 7,530,040 Energy marketing 8,828,492 5,639,783 6,519,467 Other 1,990,183 1,474,055 601,288 --------------- -------------- -------------- Total operating revenues 77,749,995 64,202,709 66,507,847 --------------- -------------- -------------- COST OF SALES: Gas utilities 35,833,723 29,631,592 32,471,072 Propane operations 5,837,087 3,878,035 3,636,435 Energy marketing 8,673,354 5,496,306 6,354,911 Other 1,365,312 1,304,255 420,967 --------------- -------------- -------------- Total cost of sales 51,709,476 40,310,188 42,883,385 --------------- -------------- -------------- OPERATING MARGIN 26,040,519 23,892,521 23,624,462 --------------- -------------- -------------- OTHER OPERATING EXPENSES: Operations 10,639,549 9,684,613 9,707,104 Maintenance 1,230,907 1,162,204 1,549,996 General taxes 2,851,526 2,423,480 2,515,079 Depreciation and amortization 4,403,360 3,972,397 3,423,364 --------------- -------------- -------------- Total other operating expenses 19,125,342 17,242,694 17,195,543 --------------- -------------- -------------- OPERATING EARNINGS 6,915,177 6,649,827 6,428,919 --------------- -------------- -------------- OTHER DEDUCTIONS, NET (98,807) (73,604) (137,174) --------------- -------------- -------------- EARNINGS BEFORE INTEREST AND INCOME TAXES 6,816,370 6,576,223 6,291,745 --------------- -------------- -------------- INTEREST CHARGES 2,428,396 2,083,842 2,095,711 --------------- -------------- -------------- EARNINGS BEFORE INCOME TAXES 4,387,974 4,492,381 4,196,034 INCOME TAXES 1,514,272 1,608,974 1,469,155 --------------- -------------- -------------- NET EARNINGS $ 2,873,702 $ 2,883,407 $ 2,726,879 =============== ============== ============== BASIC AND DILUTED EARNINGS PER SHARE $ 1.54 $ 1.59 $ 1.60 =============== ============== ============== WEIGHTED AVERAGE SHARES OUTSTANDING - BASIC 1,863,275 1,814,864 1,701,048 =============== ============== ============== WEIGHTED AVERAGE SHARES OUTSTANDING - DILUTED 1,867,138 1,818,541 1,706,902 =============== ============== ============== See notes to consolidated financial statements. 4 RGC RESOURCES, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY YEARS ENDED SEPTEMBER 30, 2000, 1999 AND 1998 Capital in Total Common Excess of Retained Stockholders' Stock Par Value Earnings Equity BALANCE, SEPTEMBER 30, 1997 $ 7,637,430 $ 5,271,667 $ 7,687,854 $ 20,596,951 Net earnings - - 2,726,879 2,726,879 Cash dividends declared ($1.06 per share) - - (1,831,377) (1,831,377) Issuance of common stock (266,930 shares) 1,334,650 3,637,478 - 4,972,128 ----------- ----------- ----------- ----------- BALANCE, SEPTEMBER 30, 1998 8,972,080 8,909,145 8,583,356 26,464,581 Net earnings - - 2,883,407 2,883,407 Cash dividends declared ($1.08 per share) - - (1,965,246) (1,965,246) Issuance of common stock (38,355 shares) 191,775 580,406 - 772,181 ----------- ----------- ----------- ----------- BALANCE, SEPTEMBER 30, 1999 9,163,855 9,489,551 9,501,517 28,154,923 Net earnings - - 2,873,702 2,873,702 Cash dividends declared ($1.10 per share) - - (2,060,265) (2,060,265) Issuance of common stock (48,962 shares) 244,810 772,701 - 1,017,511 ----------- ----------- ----------- ----------- BALANCE, SEPTEMBER 30, 2000 $ 9,408,665 $ 10,262,252 $ 10,314,954 $ 29,985,871 =========== =========== =========== =========== See notes to consolidated financial statements. 5 RGC RESOURCES, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS YEARS ENDED SEPTEMBER 30, 2000, 1999 AND 1998 2000 1999 1998 CASH FLOWS FROM OPERATING ACTIVITIES: Net earnings $ 2,873,702 $ 2,883,407 $ 2,726,879 Adjustments to reconcile net earnings to net cash provided by operating activities: Depreciation and amortization 4,538,635 4,131,688 3,577,872 Loss (gain) on asset disposition 17,908 (3,277) 40,380 Change in over/under recovery of gas costs (1,572,842) (585,674) 1,857,286 Deferred taxes and investment tax credits 583,589 292,657 (338,421) Other noncash items, net (63,140) (45,814) (284,466) Changes in assets and liabilities which provided (used) cash: Accounts receivable and customer deposits, net 15,067 (3,108,030) 1,109,365 Inventories (4,058,128) (393,469) (542,149) Other current assets 108,540 160,568 (735,672) Accounts payable and accrued expenses 925,363 2,618,262 1,447,079 Refunds from suppliers - due customers 196,947 (59,510) (340,288) --------------- -------------- -------------- Net cash provided by operating activities 3,565,641 5,890,808 8,517,865 --------------- -------------- -------------- CASH FLOWS FROM INVESTING ACTIVITIES: Additions to utility plant and non-utility property (7,920,163) (8,940,093) (9,238,614) Cost of removal of utility plant, net (51,544) (64,209) (70,949) Proceeds from sales of assets 84,886 73,720 225,159 --------------- -------------- -------------- Net cash used in investing activities (7,886,821) (8,930,582) (9,084,404) --------------- -------------- -------------- CASH FLOWS FROM FINANCING ACTIVITIES: Proceeds from issuance of long-term debt - 2,500,000 3,356,000 Retirement of long-term debt (530,865) (9,614) (2,878,124) Net borrowings (repayments) under lines of credit 6,932,000 1,779,000 (2,545,000) Proceeds from issuance of common stock 539,286 772,181 4,601,069 Common stock issuance costs - - (246,647) Cash dividends paid (2,037,493) (1,946,329) (1,752,767) --------------- -------------- -------------- Net cash provided by financing activities 4,902,928 3,095,238 534,531 --------------- -------------- -------------- NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS 581,748 55,464 (32,008) CASH AND CASH EQUIVALENTS: Beginning of year 139,501 84,037 116,045 --------------- -------------- -------------- End of year $ 721,249 $ 139,501 $ 84,037 =============== ============== ============== 6 RGC RESOURCES, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS (CONTINUED) YEARS ENDED SEPTEMBER 30, 2000, 1999 AND 1998 2000 1999 1998 SUPPLEMENTAL DISCLOSURES OF CASH FLOWS INFORMATION: Cash paid during the year for: Interest $ 2,566,700 $ 2,036,967 $ 2,148,861 =============== ============== ============== Income taxes, net of refunds $ 963,990 $ 1,034,623 $ 2,512,897 =============== ============== ============== Noncash transactions: In December 1997, the assets of a propane company were acquired in exchange for 34,317 shares of stock for a total value of $617,706. In June 1998, the Company refinanced the remaining balances of Series K and Series L First Mortgage Bonds in the amount of $3,344,000 through the issuance of a First Mortgage Note due July 1, 2008. In February 1999, a capital lease obligation of $170,510 was incurred when the Company entered into an equipment lease. In January 2000, the assets of a heating and air conditioning company were acquired in exchange for 22,243 shares of stock valued at $478,225.Subsequent to the acquisition, the Company retired $506,583 in debt associated with the heating and air conditioning company. See notes to consolidated financial statements. 7 RGC RESOURCES, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS YEARS ENDED SEPTEMBER 30, 2000, 1999 AND 1998 1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES GENERAL - The consolidated financial statements include the accounts of RGC Resources, Inc. and its wholly owned subsidiaries (the "Company"), Roanoke Gas Company, Bluefield Gas Company, Diversified Energy Company, operating as Highland Propane Company and Highland Energy, and RGC Ventures, Inc., operating as GIS Resources, Highland/Cox Heating and Cooling and Application Resources. Roanoke Gas Company and Bluefield Gas Company are gas utilities, which distribute and sell natural gas to residential, commercial and industrial customers within their service areas. Highland Propane Company distributes and sells propane in southwestern Virginia and southern West Virginia. Highland Energy brokers natural gas to several industrial transportation customers of Roanoke Gas Company and Bluefield Gas Company. GIS Resources provides mapping services. Highland/Cox Heating and Cooling provides heating and cooling service and installation in West Virginia. Application Resources provides information system services to software providers in the utility industry. The primary business of the Company is the distribution of natural gas to residential, commercial and industrial customers in Roanoke, Virginia; Bluefield, Virginia; Bluefield, West Virginia; and the surrounding areas. The Company distributes natural gas to its customers at rates and charges regulated by the State Corporation Commission in Virginia and the Public Service Commission in West Virginia. All significant intercompany transactions have been eliminated in consolidation. REGULATION - The Company's regulated operations follow the accounting and reporting requirements of Statement of Financial Accounting Standards ("SFAS") No. 71, ACCOUNTING FOR THE EFFECTS OF CERTAIN TYPES OF REGULATION. The economic effects of regulation can result in a regulated company recording costs that have been or are expected to be allowed in the rate-setting process in a period different from the period in which the costs would be charged to expense by an unregulated enterprise. When this results, costs are deferred as assets in the consolidated balance sheet (regulatory assets) and recorded as expenses as those same amounts are reflected in rates. Additionally, regulators can impose liabilities upon a regulated company for amounts previously collected from customers and for recovery of costs that are expected to be incurred in the future (regulatory liabilities). The amounts recorded by the Company as regulatory assets and regulatory liabilities are as follows: September 30, --------------------------- 2000 1999 Regulatory assets: Rate case costs 20,772 $ 52,988 Underrecovery of gas costs 888,687 - Other 66,815 81,731 ----------- ----------- Total regulatory assets $ 976,274 $ 134,719 =========== =========== 8 September 30, ------------------------------- 2000 1999 Regulatory liabilities: Refunds from suppliers - due customers 223,009 $ 26,062 Overrecovery of gas costs - 684,155 ----------- ----------- Total regulatory liabilities $ 223,009 $ 710,217 =========== =========== UTILITY PLANT - Utility plant is stated at original cost. The cost of additions to utility plant includes direct charges and overhead. The cost of depreciable property retired, plus cost of removal, less salvage is charged to accumulated depreciation. Maintenance, repairs, and minor renewals and betterments of property are charged to operations. DEPRECIATION AND AMORTIZATION - Provisions for depreciation are computed principally on composite straight-line rates for financial statement purposes and on accelerated rates for income tax purposes. Depreciation and amortization for financial statement purposes are provided on annual composite rates ranging from 2 percent to 33 percent. The annual composite rates are determined by periodic depreciation studies. Intangible assets are amortized on a straight-line basis over periods ranging from 10 to 15 years. CASH AND CASH EQUIVALENTS - For purposes of the consolidated statements of cash flows, the Company considers all highly liquid debt instruments purchased with an original maturity of three months or less to be cash equivalents. INVENTORIES - Inventories consist primarily of natural gas and propane. Natural gas inventories are recorded at average cost charged thereto. Propane inventories are valued at the lower of average cost or market. UNBILLED REVENUES - The Company bills its natural gas customers on a monthly cycle basis. The Company records revenue based on service rendered to the end of the accounting period. The amounts of unbilled revenue receivable included in accounts receivable on the consolidated balance sheets at September 30, 2000 and 1999 were $1,265,706 and $919,903, respectively. INCOME TAXES - Income taxes are accounted for using the asset and liability method. Under the asset and liability method, deferred tax assets and liabilities are recognized for the estimated future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates in effect for the years in which those temporary differences are expected to be recovered or settled. The Company and its subsidiaries file a consolidated federal income tax return. BOND EXPENSES - Bond expenses are being amortized over the lives of the bonds using the bonds outstanding method. OVER/UNDER RECOVERY OF GAS COSTS - Pursuant to the provisions of the Company's Purchased Gas Adjustment ("PGA") clause, increases or decreases in gas costs are passed on to customers. Accordingly, the difference between actual costs incurred and costs recovered through the application of the PGA is reflected as a net deferred charge or credit. At the end of the deferral period, the balance of the net deferred charge or credit is amortized over the next 12-month period as amounts are reflected in customer billings. 9 USE OF ESTIMATES - The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. DERIVATIVE AND HEDGING ACTIVITIES - In June 1998, the Financial Accounting Standards Board (FASB) issued SFAS No. 133, ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES, effective for all fiscal quarters of fiscal years beginning after June 15, 2000. SFAS No. 133 establishes accounting and reporting standards for derivative instruments, including certain derivative instruments embedded in other contracts, and for hedging activities. It requires the recognition of all derivative instruments as assets or liabilities in the Company's balance sheet and measurement of those instruments at fair value. The accounting treatment of changes in fair value is dependent upon whether or not a derivative instrument is designated as a hedge and if so, the type of hedge. In June 2000, the FASB issued SFAS No. 138, which amended certain provisions of SFAS 133. The amendment included, among other things, expansion of the "normal purchase and sale" exemption for supply contracts and a redefined definition of interest rate risk to reduce sources of ineffectiveness. The Company has entered into futures and swaps for the purpose of hedging the price of propane in order to provide price stability during the winter months. Energy commodity forward contracts involve physical delivery of an energy commodity. Over-the-counter swap agreements require the Company to receive or make payments based on the difference between a specified price and the actual price of the underlying commodity. The Company will adopt SFAS 133, as amended, as of October 1, 2000. SFAS 133, will not have a material impact on RGC Resources, Inc.'s consolidated results of operations, financial position, or cash flows upon adoption. RECLASSIFICATIONS - Certain reclassifications were made to prior year balances to conform with current year presentations. 2. FINANCIAL INFORMATION BY BUSINESS SEGMENTS Operating segments are defined as components of an enterprise for which separate financial information is available and is evaluated regularly by the chief decision maker in deciding how to allocate resources in assessing performance. The reportable segments of the Company disclosed herein are as follows: GAS UTILITIES - The natural gas segment of the Company generates revenue from its tariff rates under which it provides distribution energy services for its residential, commercial and industrial customers. PROPANE OPERATIONS - The propane gas segment of the Company generates revenue from the sale and delivery of propane gas and related services to its residential, commercial and industrial customers located in southwestern Virginia and southern West Virginia. ENERGY MARKETING - The energy marketing segment generates revenue through the sale of natural gas to industrial transportation customers of Roanoke Gas Company and Bluefield Gas Company. 10 PARENT AND OTHER - The other segment includes the heating and cooling operations, mapping services, information system services and certain corporate adjustments. Information related to the segments of the Company is detailed below: Gas Propane Energy Parent Consolidated Utilities Operations Marketing and Other Total For the year ended September 30, 2000: Operating revenues $ 55,685,168 $ 11,246,152 $ 8,828,492 $ 1,990,183 $ 77,749,995 Operating margin 19,851,445 5,409,065 155,138 624,871 26,040,519 Operations, maintenance and general taxes 11,288,679 2,905,186 11,449 516,668 14,721,982 Depreciation and amortization 3,156,936 1,178,567 - 67,857 4,403,360 Interest charges 1,963,791 443,796 - 20,809 2,428,396 Earnings before income taxes 3,397,456 862,812 143,689 (15,983) 4,387,974 As of September 30, 2000: Total assets $ 70,970,880 $ 12,660,667 $ 1,161,515 $ 2,614,432 $ 87,407,494 Gross additions to long-lived assets 5,237,912 2,539,413 - 621,063 8,398,388 Gas Propane Energy Parent Consolidated Utilities Operations Marketing and Other Total For the year ended September 30, 1999: Total revenues $ 48,619,143 $ 8,469,728 $ 5,639,783 $ 1,474,055 $ 64,202,709 Operating margin 18,987,551 4,591,693 143,477 169,800 23,892,521 Operations, maintenance and general taxes 10,367,002 2,894,587 8,708 - 13,270,297 Depreciation and amortization 3,015,001 957,396 - - 3,972,397 Interest charges 1,800,849 282,993 - - 2,083,842 Earnings before income taxes 3,739,902 447,910 134,769 169,800 4,492,381 As of September 30, 1999: Total assets $ 65,789,548 $ 10,871,676 $ 926,984 $ 201,774 $ 77,789,982 Gross additions to long-lived assets 5,811,671 3,298,932 - - 9,110,603 11 Gas Propane Energy Parent Consolidated Utilities Operations Marketing and Other Total For the year ended September 30, 1998: Operating revenues $ 51,857,052 $ 7,530,040 $ 6,519,467 $ 601,288 $ 66,507,847 Operating margin 19,385,980 3,893,605 164,556 180,321 23,624,462 Operations, maintenance and general taxes 11,392,013 2,379,965 201 - 13,772,179 Depreciation and amortization 2,806,278 617,086 - - 3,423,364 Interest charges 1,949,143 146,568 - - 2,095,711 Earnings before income taxes 3,139,175 712,183 164,355 180,321 4,196,034 As of September 30, 1998: Total assets $ 60,586,015 $ 8,038,593 $ 510,312 $ - $ 69,134,920 Gross additions to long-lived assets 5,892,438 3,691,223 - - 9,583,661 During 2000, 1999 and 1998, no single customer accounted for more than five percent of the Company's sales. No accounts receivable from any customer exceeded five percent of the Company's total accounts receivable at September 30, 2000 and 1999. 3. ALLOWANCE FOR DOUBTFUL ACCOUNTS A summary of the changes in the allowance for doubtful accounts follows: Years Ended September 30, --------------------------------------------- 2000 1999 1998 Balances, beginning of year $ 229,238 $ 202,652 $ 368,345 Provision for doubtful accounts 528,382 234,705 481,297 Recoveries of accounts written off 160,310 208,584 188,309 Accounts written off (603,849) (416,703) (835,299) ------------- ----------- -------------- Balances, end of year $ 314,081 $ 229,238 $ 202,652 ============= =========== ============== 12 4. BORROWINGS UNDER LINES OF CREDIT A summary of short-term lines of credit follows: 2000 1999 1998 Lines of credit at year end $ 23,500,000 $ 22,500,000 $ 21,000,000 Outstanding balance at year end 13,295,000 6,363,000 4,584,000 Highest month end balances outstanding 13,295,000 10,364,000 12,929,000 Average month end balances 8,831,000 6,216,000 5,280,000 Average rates of interest during year 6.67% 5.80% 6.19% Average rates of interest on balances outstanding at year end 7.05% 5.86% 6.18% 5. LONG-TERM DEBT Long-term debt consists of the following: September 30, ---------------------------------- 2000 1999 Roanoke Gas Company: First Mortgage notes payable, at 7.804%, due July 1, 2008 $ 5,000,000 $ 5,000,000 Collateralized term debentures with provision for retirement in varying annual payments through October 1, 2016, at interest rates ranging from 6.75% to 9.625% 4,700,000 4,700,000 Unsecured senior notes payable, at 7.66%, with provision for retirement of $1,600,000 each year beginning December 1, 2014 through December 1, 2018 8,000,000 8,000,000 Obligations under capital leases, aggregate monthly payments of $2,924, through April 2005 136,614 160,896 Bluefield Gas Company: Unsecured note payable, at 7.28%, with provision for retirement of $25,000 quarterly, beginning January 1, 2002 and a final payment of $1,125,000 on October 1, 2003 1,300,000 1,300,000 Highland Propane Company: Unsecured note payable, with variable interest rate based on 90-day LIBOR plus 95 basis-point spread, with provision for retirement on August 26, 2006 2,500,000 2,500,000 Unsecured note payable, at 7%, with provision for retirement on December 31, 2007 1,700,000 1,700,000 -------------- -------------- Total long-term debt 23,336,614 23,360,896 Less current maturities (26,092) (24,282) -------------- -------------- Total long-term debt, excluding current maturities $ 23,310,522 $ 23,336,614 ============== ============== 13 The above debt obligations contain various provisions including a minimum interest charge coverage ratio and limitations on debt as a percentage of total capitalization. The obligations also contain a provision restricting the payment of dividends, primarily based on the earnings of the Company and dividends previously paid. At September 30, 2000, approximately $6,230,000 of retained earnings were available for dividends. The aggregate annual maturities of long-term debt, subsequent to September 30, 2000 are as follows: Years ending September 30: 2001 $ 26,092 2002 803,037 2003 130,126 2004 2,157,372 2005 19,987 Thereafter 20,200,000 -------------- Total $ 23,336,614 ============== 6. INCOME TAXES The details of income tax expense (benefit) are as follows: Years Ended September 30, ----------------------------------------------- 2000 1999 1998 Current income taxes: Federal $ 868,975 $ 1,258,775 $ 1,726,628 State 61,888 57,542 80,949 ------------- ------------ ------------ Total current income taxes 930,863 1,316,317 1,807,577 ------------- ------------ ------------ Deferred income taxes: Federal 586,733 313,895 (298,971) State 36,289 18,196 (17) ------------- ------------ ------------ Total deferred income taxes 623,022 332,091 (298,988) ------------- ------------ ------------ Investment tax credits, net (39,433) (39,434) (39,434) ------------- ------------ ------------ Total income tax expense $ 1,514,452 $ 1,608,974 $ 1,469,155 ============= ============ ============ 14 Income tax expense for the years ended September 30, 2000, 1999 and 1998 differed from amounts computed by applying the U.S. Federal income tax rate of 34 percent to earnings before income taxes as a result of the following: Years Ended September 30, ----------------------------------------- 2000 1999 1998 Earnings before income taxes $ 4,387,974 $ 4,492,381 $ 4,196,034 ============ ============ ============ Computed "expected" income tax expense $ 1,491,911 $ 1,527,410 $ 1,426,652 Increase (reduction) in income tax expense resulting from: Amortization of deferred investment tax credits (39,433) (39,434) (39,434) Other, net 61,794 120,998 81,937 ------------ ------------ ------------ Total income tax expense $ 1,514,272 $ 1,608,974 $ 1,469,155 ============ ============ ============ The tax effects of temporary differences that give rise to the deferred tax assets and deferred tax liabilities are as follows: September 30, -------------------------------- 2000 1999 Deferred tax assets: Allowance for uncollectibles $ 118,015 $ 82,898 Accrued pension and medical benefits 1,254,970 1,088,777 Accrued vacation 184,212 174,504 Over/under recovery of gas costs - 233,373 Costs on gas held in storage 423,700 360,062 Other 201,091 55,327 ------------- ------------- Total deferred tax assets 2,181,988 1,994,941 ------------- ------------- Deferred tax liabilities: Utility plant basis differences 4,470,376 3,966,982 Over/under recovery of gas costs 306,674 - ------------- ------------- Total deferred tax liabilities 4,777,050 3,966,982 ------------- ------------- Net deferred tax liability $ 2,595,062 $ 1,972,041 ============= ============= 7. EMPLOYEE BENEFIT PLANS The Company has a defined benefit pension plan (the "Plan") covering substantially all of its employees. The benefits are based on years of service and employee compensation. Plan assets are invested principally in cash equivalents and corporate stocks and bonds. Company contributions are intended to provide not only for benefits attributed to date but also for those expected to be earned in the future. 15 The following sets forth the Pension Plan's funded status and amounts recognized in the consolidated balance sheet as of September 30 as determined by an independent actuary: 2000 1999 Reconciliation of funded status: Funded status $ 383,107 $ 131,349 Unrecognized actuarial gain (1,557,901) (1,397,341) Unrecognized transition obligation 13,650 119,089 Unrecognized prior service cost 18,881 37,755 Contribution made between measurement date and fiscal year end 50,000 50,000 ------------ ------------- Net pension liability recognized $(1,092,263) $ (1,059,148) ============ ============= Change in projected benefit obligation: Benefit obligation at beginning of year 7,392,617 7,989,241 Service cost 211,029 239,185 Interest cost 538,265 523,844 Actuarial gain (2,993) (961,328) Benefit payments (406,432) (398,325) ------------ ------------- Benefit obligation at end of year $ 7,732,486 $ 7,392,617 ============ ============= 2000 1999 Change in plan assets: Fair value of plan assets at beginning of year 7,523,966 7,029,755 Actual return on plan assets 839,813 722,536 Employer contribution 158,246 170,000 Benefit payments (406,432) (398,325) ------------ ------------- Fair value of plan assets at end of year $ 8,115,593 $ 7,523,966 ============ ============= 2000 1999 1998 Components of net periodic pension cost: Service cost $ 211,029 $ 239,185 $ 157,705 Interest cost 538,265 523,844 444,696 Expected return on plan assets (630,627) (584,472) (523,334) Amortization of unrecognized transition obligation 105,439 105,444 105,444 Prior service cost recognized 18,874 18,874 18,874 Recognized gains (51,619) - (81,537) -------------- ------------ ------------- Net periodic pension cost $ 191,361 $ 302,875 $ 121,848 ============== ============ ============= Assumptions used for pension accounting: Discount rate 7.50% 6.75% 7.75% Expected rate of compensation increase 5.00 5.00 5.00 Expected long-term rate of return on plan assets 8.50 8.50 8.50 16 In addition to pension benefits, the Company has a postretirement benefits plan which provides certain health care, supplemental retirement and life insurance benefits to active and retired employees who meet specific age and service requirements. The plan is contributory. The Company has elected to fund the plan over future years. The following sets forth the postretirement medical and life insurance plans' funded status and amounts recognized in the consolidated balance sheet, as of September 30, as determined by an independent actuary: 2000 1999 Reconciliation of funded status: Funded status $(5,577,818) $(5,071,792) Contribution made between measurement date and year end 353,000 - Unrecognized actuarial loss 1,475,283 294,361 Unrecognized transition obligation 3,084,900 3,322,200 ----------- ----------- Net postretirement benefit liability $ (664,635) $(1,455,231) =========== =========== Change in projected benefit obligation: Benefit obligation at beginning of year $ 6,490,544 $ 5,769,802 Service cost 122,320 118,847 Interest cost 471,927 377,830 Participant contributions 20,289 22,885 Actuarial loss 1,122,417 515,825 Benefit payments (429,902) (314,645) ----------- ----------- Benefit obligation at end of year $ 7,797,595 $ 6,490,544 =========== =========== Change in plan assets: Fair value of plan assets at beginning of year $ 1,418,752 $ 1,164,820 Actual return on plan assets 18,428 72,902 Employer contributions 1,192,210 472,790 Participant contributions 20,289 22,885 Benefit payments (429,902) (314,645) ----------- ----------- Fair value of plan assets at end of year $ 2,219,777 $ 1,418,752 =========== =========== 2000 1999 1998 Components of net periodic postretirement benefit cost: Service cost $ 122,320 $ 118,847 $ 86,436 Interest cost 471,927 377,830 362,179 Amortization of unrecognized transition obligation 237,300 237,300 237,300 Expected return on plan assets (77,143) (68,000) (59,000) Recognized gains - - (27,532) ----------- ----------- ----------- Net periodic benefit cost $ 754,404 $ 665,977 $ 599,383 =========== =========== =========== 17 The weighted average discount rate used for postretirement benefits accounting was 7.5 percent, 6.75 percent and 7.75 percent for 2000, 1999 and 1998, respectively. For measurement purposes, 9.0 percent, 8.5 percent and 9 percent annual rates of increase in the per capita cost of covered benefits (i.e., medical trend rate) were assumed for 2000, 1999 and 1998, respectively; the rates were assumed to decrease gradually to 5.5 percent by the year 2007 and remain at that level thereafter. The medical trend rate assumption has a significant effect on the amounts reported. For example, increasing the assumed medical cost trend rate by one percentage point each year would increase the accumulated postretirement benefits obligation as of September 30, 2000 by approximately $953,000 or 12 percent, and would increase the aggregate of the service and interest cost components of net postretirement benefits cost by approximately $118,000, or 20 percent. The Company also has a defined contribution plan covering all of its employees who elect to participate. The Company made annual matching contributions to the plan in 2000, 1999 and 1998, based on 70 percent of the net participants' basic contributions (from 1 to 6 percent of their total compensation). The annual cost of the plan was $211,443, $212,344 and $206,766 for 2000, 1999 and 1998, respectively. 8. COMMON STOCK OPTIONS During 1996, the Company's stockholders approved the RGC Resources, Inc. Key Employee Stock Option Plan (the "Plan"). The Plan provides for the issuance of common stock options to officers and certain other full-time salaried employees to acquire a maximum of 50,000 shares of the Company's common stock. The Plan requires each option's exercise price per share to equal the fair value of the Company's common stock as of the date of grant. In October 1999, the Plan was amended by the Board of Directors and ratified by the Company's stockholders to authorize an additional 50,000 shares to be made available under the Plan. The aggregate number of shares under option pursuant to the RGC Resources, Inc. Key Employee Stock Option Plan are as follows: Weighted Average Option Number Exercise Price of Shares Price Per Share Options outstanding, September 30, 1998 37,000 $ 18.149 $ 15.500-20.625 Options granted - - - Options exercised - - - ------------ Options outstanding, September 30, 1999 37,000 $ 18.149 $ 15.500-20.625 Options granted 20,000 20.875 - Options exercised - - - ------------ Options outstanding, September 30, 2000 57,000 $ 19.105 $ 15.500-20.875 ============ Under the terms of the Plan, the options become exercisable 6 months from the grant date and expire 10 years subsequent to the grant date. All options outstanding were fully vested and exercisable at September 30, 2000 and 1999. 18 The per share weighted-average fair values of stock options granted during 2000 and 1998 were $3.08 and $2.85, respectively, on the dates of grant using the Black-Scholes option-pricing model with the following weighted-average assumptions. There were no options granted during 1999. 2000 1998 Expected dividend yield 5.27% 5.14% Risk-free interest rate 5.95% 4.33% Expected volatility 18% 21% Expected life 10 years 10 years The Company uses the intrinsic value method for recognizing stock-based compensation in the consolidated financial statements. Had the Company determined compensation cost based on the fair value at the grant date for its stock options, the Company's net earnings and basic earnings per share would have been as follows: 2000 1998 Net earnings $ 2,831,902 $ 2,697,709 Basic earnings per share $ 1.52 $ 1.58 9. RELATED PARTY TRANSACTIONS Certain of the Company's directors are affiliated with companies that render services or sell products to the Company. Such transactions are conducted under normal business terms. The significant services relate to legal fees charged to the Company of approximately $92,425, $168,000 and $185,000 in 2000, 1999 and 1998, respectively. The products sold to the Company include natural gas purchases of approximately $6,093,922, $5,628,000 and $6,052,000 in 2000, 1999 and 1998, respectively. It is anticipated that similar services and products will be provided to the Company in 2001. 10. ENVIRONMENTAL MATTER Both Roanoke Gas Company and Bluefield Gas Company operated manufactured gas plants ("MGPs") as a source of fuel for lighting and heating until the early 1950's. A by-product of operating MGPs was coal tar, and the potential exists for on-site tar waste contaminants at the former plant sites. The extent of contaminants at these sites, if any, is unknown at this time. An analysis at the Bluefield Gas Company site indicates some soil contamination. The Company, with concurrence of legal counsel, does not believe any events have occurred requiring regulatory reporting. Further, the Company has not received any notices of violation or liabilities associated with environmental regulations related to the MGP sites and is not aware of any off-site contamination or pollution as a result of prior operations. Therefore, the Company has no plans for subsurface remediation at the MGP sites. Should the Company eventually be required to remediate either site, the Company will pursue all prudent and reasonable means to recover any related costs, including insurance claims and regulatory approval for rate case recognition of expenses associated with any work required. A stipulated rate case agreement between the Company and the West Virginia Public Service Commission recognized the Company's right to defer MGP clean-up costs, should any be incurred, and to seek rate relief for such costs. If the Company eventually incurs costs associated with a required clean-up of either MGP site, the Company anticipates recording a regulatory asset for such clean-up costs to be recovered in future rates. Based on anticipated regulatory actions and current practices, management believes that any costs incurred related to this matter will not have a material effect on the Company's financial condition or results of operations. 19 11. COMMITMENTS The Company has short-term contracts with natural gas suppliers requiring the purchase of approximately 1,414,000 dekatherms of natural gas at varying prices during the period October 1, 2000 through September 30, 2001. In addition, the Company has short-term contracts with propane suppliers requiring the purchase of approximately 3,203,000 gallons of propane during the period October 1, 2000 through September 30, 2001. Management does not anticipate that these contracts will have a material impact on the Company's fiscal year 2001 consolidated results of operations. The Company has entered into futures and swaps to purchase approximately 3.9 million gallons of propane during fiscal 2001. The costs associated with the these futures and swaps will be expensed during the year ended September 30, 2001. 12. FAIR VALUE OF FINANCIAL INSTRUMENTS The carrying amount of cash and cash equivalents and borrowings under lines of credit are a reasonable estimate of fair value due to their short-term nature and because the rates of interest paid on borrowings under lines of credit approximate market rates. The fair value of long-term debt is estimated by discounting the future cash flows of each issuance at rates currently offered to the Company for similar debt instruments of comparable maturities. The carrying amounts and approximate fair values are as follows: September 30, ------------------------------------------------------------ 2000 1999 ---------------------------- ------------------------------ Carrying Approximate Carrying Approximate Amounts Fair Value Amounts Fair Value Long-term debt $23,336,614 $24,617,929 $23,360,896 $23,662,491 Judgment is required in interpreting market data to develop the estimates of fair value. Accordingly, the estimates determined as of September 30, 2000 and 1999 are not necessarily indicative of the amounts the Company could have realized in current market exchanges. 13. QUARTERLY FINANCIAL INFORMATION (UNAUDITED) Quarterly financial data for the years ended September 30, 2000 and 1999 is summarized as follows: First Second Third Fourth 2000 Quarter Quarter Quarter Quarter Operating revenues $ 20,572,193 $ 28,798,491 $ 14,807,323 $ 13,571,988 ============= ============= ============= ============= Operating earnings $ 2,465,211 $ 4,782,960 $ 95,440 $ (428,434) ============= ============= ============= ============= Net earnings (loss) $ 1,159,165 $ 2,663,707 $ (300,105) $ (649,065) ============= ============= ============= ============= Basic earnings (loss) per share $ 0.63 $ 1.43 $ (0.16) $ (0.36) ============= ============= ============= ============= 20 First Second Third Fourth 1999 Quarter Quarter Quarter Quarter Operating revenues $ 17,930,800 $ 24,509,182 $ 10,828,295 $ 10,934,432 ============= ============= ============= ============= Operating earnings (loss) $ 2,051,002 $ 4,738,449 $ 347,860 $ (487,484) ============= ============= ============= ============= Net earnings (loss) $ 956,759 $ 2,690,937 $ (73,315) $ (690,974) ============= ============= ============= ============= Basic earnings (loss) per share $ .53 $ 1.49 $ (.04) $ (.39) ============= ============= ============= ============= The pattern of quarterly earnings is the result of the highly seasonal nature of the business, as variations in weather conditions generally result in greater earnings during the winter months. ******** 21