UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 20-F (Mark One) / / REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR (g) OF THE SECURITIES EXCHANGE ACT OF 1934 OR /X/ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended 31 December 2003 OR / / TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from to Commission file number 0-28970 COLT Telecom Group plc ---------------------- (Exact name of Registrant as specified in its charter) England ------- (Jurisdiction of incorporation or organization) Beaufort House, 15 St. Botolph Street, London EC3A 7QN, England --------------------------------------------------------------- (Address of principal executive offices) Securities registered or to be registered pursuant to Section 12(b) of the Act: None Securities registered or to be registered pursuant to Section 12(g) of the Act: American Depositary Shares, each representing the right to receive four Ordinary Shares, nominal value 2.5p each; Ordinary Shares, nominal value 2.5p each Warrants to purchase Ordinary Shares, nominal value 2.5p each; and 2% Senior Convertible Notes due 2005. Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act: None Indicate the number of outstanding shares of each of the issuer's classes of capital or common stock as of the close of the period covered by the annual report: 1,510,153,743 Ordinary Shares, nominal value 2.5p each Indicate by check mark whether the Registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days. /X/ Yes / / No Indicate by check mark which financial statement item the registrant has elected to follow. / / Item 17 /X/ Item 18 -1- Presentation of financial information Our Financial Statements included in this report are presented in British pounds sterling. In this report, references to "U.S. dollars," or "$" are to the currency of the United States, references to "pounds sterling," "pounds," "(pound)," "L", "pence" or "p" are to the currency of the United Kingdom, and references to "(euro)" are to Euros. Solely for your convenience, this report contains translations of certain pounds sterling amounts into U.S. dollars at specified rates. These translations should not be read as representations that the pounds sterling amounts actually represent such U.S. dollar amounts or could be converted into U.S. dollars at the rate indicated or at any other rate. Unless otherwise indicated, the translations of pounds sterling into U.S. dollars have been made at $1.7842 per (pound)1.00, the noon buying rate in the City of New York for cable transfers in pounds sterling as certified for customs purposes by the Federal Reserve Bank of New York (the "Noon Buying Rate") on 31 December 2003. See "Exchange Rates" in Item 3 of this report for additional exchange rate information. On 16 April 2004, the Noon Buying Rate was $1.8004 per (pound)1.00. We prepare our Financial Statements using accounting principles generally accepted in the United Kingdom ("U.K. GAAP"), which differ in certain respects from accounting principles generally accepted in the United States ("U.S. GAAP"). The principal differences between U.K. GAAP and U.S. GAAP are summarised in "Summary of differences between U.K. Generally Accepted Accounting Principles and U.S. Generally Accepted Accounting Principles ("GAAP")" included as Note 25 to the Financial Statements referred to above. References in this report to "we," "our," "us," "COLT" or the "Company" refer to COLT Telecom Group plc and, where appropriate, its subsidiaries and to its predecessors and, where appropriate, their subsidiaries. References to other companies and organisations in this report include their subsidiaries and affiliates. Forward looking statements This report, including the documents that are incorporated by reference, contains statements, which constitute forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and U.S. Federal Securities laws. These forward-looking statements appear in a number of places in this report and include, among other things, statements concerning: o our strategies, o beliefs or current expectations of our management, o the business plan, its advantages and our strategy for implementing the business plan, o anticipated growth of the communications and information services industry, o expectations as to our future revenues, margins, expenses and capital requirements, o anticipated dates on which we will begin providing certain services or reach specific milestones in the business plan, and o other statements of expectations, beliefs, trends, future plans and strategies, anticipated developments and other matters that are not historical facts. You should be aware that these forward-looking statements are subject to risks and uncertainties, including those Risk Factors described in Item 3(D) of this report, financial, regulatory, environmental, industry growth and trends, that could cause actual events or results to differ materially from those expressed or implied by the statements. The most important factors that could prevent us from achieving our stated goals include, but are not limited to: o the adverse effects of a highly competitive market for our products and services, o our vulnerability to adverse general economic and industry conditions because of leverage, o our ability to obtain future financing on acceptable terms and to sufficiently fund the business plan, o changes in our key management professionals, and o adverse changes in laws or regulations. The information contained in this report and the documents that are incorporated by reference, including information under the headings "Information on the Company" and "Operating and Financial Review and Prospects" identify other important factors that could cause such differences. We have no obligation to release -2- publicly the result of any revision to these forward-looking statements that may be made to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events. PART I Item 1. Identity of Directors, Senior Management and Advisers Not applicable. Item 2. Offer Statistics and Expected Timetable Not applicable. Item 3. Key Information A. Selected financial data. The selected financial data below is derived from our Financial Statements included in this report. The audited Financial Statements at 31 December, 2001, 2002 and 2003 and for the three fiscal years then ended have been audited by PricewaterhouseCoopers LLP, Independent Chartered Accountants, as indicated in their report which is included in this report. The selected financial data should be read in conjunction with the Financial Statements and related notes, as referred to above, as well as Item 5, Operating and Financial Review and Prospects. Profit and Loss Account Data - ---------------------------- Amounts in accordance with U.K. GAAP Year ended 31 December 1999 2000 2001 2002 2003 2003 L'000 L'000 L'000 L'000 L'000 $'000 -------- --------- --------- ---------- ---------- ---------- Turnover 401,552 686,977 905,687 1,027,258 1,166,318 2,080,945 Gross profit (loss) 77,947 120,073 (35,983) (424,686) 194,959 347,846 Operating loss (65,321) (84,913) (359,931) (778,594) (77,047) (137,467) Loss on ordinary activities before taxation (101,261) (116,860) (360,369) (718,282) (124,647) (222,395) Loss for year (101,261) (116,860) (360,369) (718,282) (124,647) (222,395) Basic and diluted loss per share L(0.16) L(0.17) L(0.48) L(0.48) L(0.08) $(0.15) Dividends declared per share L0.00 L0.00 L0.00 L0.00 L0.00 $0.00 Weighted average number of Ordinary Shares (`000) 631,816 693,385 745,550 1,507,164 1,507,771 1,507,771 Basic and diluted loss per ADS L(0.64) L(0.67) L(1.93) L(1.91) L(0.33) $(0.59) Dividends declared per ADS L0.00 L0.00 L0.00 L0.00 L0.00 $0.00 Weighted average number of ADSs (`000) 157,954 173,346 186,388 376,791 376,943 376,943 -3- Amounts in accordance with U.S. GAAP Year ended 31 December 1999 2000 2001 2002 2003 2003 L'000 L'000 L'000 L'000 L'000 $'000 -------- --------- --------- ---------- ---------- ---------- Turnover 401,552 621,263 878,225 1,026,721 1,172,422 2,091,835 Gross profit (loss) 77,947 90,133 (49,538) (320,864) 201,732 359,930 Operating loss (69,024) (104,532) (362,586) (674,098) (86,497) (154,328) Loss on ordinary activities before taxation (99,052) (121,924) (344,841) (611,130) (136,980) (244,400) Loss for year (99,052) (121,924) (344,841) (611,130) (136,980) (244,400) Basic and diluted loss per share L(0.16) L(0.18) L(0.54) L(0.41) L(0.09) $(0.16) Dividends declared per share L0.00 L0.00 L0.00 L0.00 L0.00 $0.00 Weighted average number of Ordinary Shares (`000) 631,816 693,385 745,550 1,507,164 1,507,771 1,507,771 Basic and diluted loss per ADS L(0.63) L(0.70) L(2.16) L(1.62) L(0.36) $(0.65) Dividends declared per ADS L0.00 L0.00 L0.00 L0.00 L0.00 $0.00 Weighted average number of ADSs (`000) 157,954 173,346 186,388 376,791 376,943 376,943 Balance Sheet Data - ------------------ Amounts in accordance with U.K. GAAP At 31 December 1999 2000 2001 2002 2003 2003 L'000 L'000 L'000 L'000 L'000 $'000 -------- --------- --------- ---------- ---------- ---------- Total assets 2,442,181 3,352,188 3,427,792 2,588,930 2,423,038 4,323,184 Creditors falling due after more than one year (including convertible debt) 1,205,321 1,426,307 1,318,025 1,193,899 1,144,549 2,042,105 Shareholders' equity 1,000,875 1,501,857 1,624,359 955,010 862,893 1,539,575 Amounts in accordance with U.S. GAAP At 31 December 1999 2000 2001 2002 2003 2003 L'000 L'000 L'000 L'000 L'000 $'000 -------- --------- --------- ---------- ---------- ---------- Total assets 2,441,518 3,382,231 3,475,302 2,738,745 2,560,195 4,567,900 Creditors falling due after more than one year (including convertible debt) 1,205,321 1,426,307 1,318,025 1,193,899 1,144,549 2,042,105 Shareholders' equity 997,260 1,513,668 1,652,127 1,086,058 982,713 1,753,537 Exchange Rates Solely for your convenience, this report contains translations of certain pounds sterling amounts into U.S. dollars at specified rates. These translations should not be read as representations that the pounds sterling amounts actually represent such U.S. dollar amounts or could be converted into U.S. dollars at the rate indicated or at any other rate. Unless otherwise indicated, the translations of pounds sterling into U.S. dollars have been made at $1.7842 per L1.00, the Noon Buying Rate on 31 December 2003. The table below sets forth, for the periods and dates indicated, certain information concerning the Noon Buying Rates for British pounds sterling expressed in U.S. dollars per pound. On 16 April 2004, the Noon Buying Rate was $1.8004 per L1.00. -4- Period High Low Period Average (1) Period End - ------ ---- --- ------------------ ---------- 1999 1.68 1.55 1.61 1.61 2000 1.65 1.40 1.51 1.50 2001 1.50 1.37 1.44 1.45 2002 1.61 1.41 1.51 1.61 2003 1.78 1.55 1.65 1.78 2004 (to 16 April) 1.90 1.78 1.84 1.80 <FN> (1) The average of the Noon Buying Rates on the last day of each full month during the period. </FN> The high and low exchange rate for each of the last 6 months was as follows: Month High Low ----- ---- --- October 2003 1.70 1.66 November 2003 1.72 1.67 December 2003 1.78 1.72 January 2004 1.85 1.79 February 2004 1.90 1.82 March 2004 1.87 1.79 B. Capitalisation and indebtedness Not applicable. C. Reason for the offer and use of proceeds Not applicable. D. Risk factors In addition to the other information contained in this report, you should carefully consider the following risk factors. If any of the possible events described below occurs, our business, prospects, financial condition or results of operations could be materially and adversely affected. To Maintain a Competitive Position Within Our Industry, We Must Continually Develop And Adapt Our Networks And Our Products To Meet Our Customers Needs - -------------------------------------------------------------------------------- Although we have completed the main phase of our city and long distance network builds, to be successful, we must continue to further develop and adapt our networks and the products and services that we offer. We must be prepared to provide new categories of telecommunications services and products in response to changing customer needs. Failure to successfully deliver products and services desired by our customers (due to operating or technical problems or otherwise), could have a material adverse effect on our business, financial condition and operating results. If We Do Not Effectively Continue To Provide A High Level Of Customer Service, Our Business Prospects Could Be Harmed And Our Financial Performance Adversely Affected - -------------------------------------------------------------------------------- We have grown rapidly since incorporation as our network expanded. We expect the growth in our revenues to continue, but the rate of that growth to decline, as we gain greater utilisation of our existing network. Our growth is likely to place a significant strain on our administrative, operational and financial resources and systems as we expand the scope of our services. To continue to manage our growth successfully, we will have to further enhance our operational, management, financial and information systems and controls and to expand, train and manage our employee base. In addition, as we increase our service offerings and expand our targeted markets, we will have to cope with the additional demands on our customer support, sales, marketing and administrative resources, whilst reducing our cost base. We cannot ensure that we will be able to manage our growth effectively. If we are unable to manage our expansion or cope with unforeseen difficulties, we could lose customers, suffer damage to our reputation and incur significant expenses. This could have a material adverse effect on our business, financial condition and operating results. -5- We Are Subject To Uncertain And Changing Regulation That Could Change In A Manner Adverse To Our Business - -------------------------------------------------------------------------------- The telecommunications industry is highly regulated in all the countries where we provide services. We are reliant on appropriate and fair regulation and are required to ensure regulatory compliance to engage in our business. We need licences, similar permits or to comply with certain conditions and requirements to carry on our business in each country. Our ability to establish and develop our networks also depends on such matters. Our ability to continue to provide services depends on our licences or permissions remaining in force. We cannot always ensure appropriate and fair regulation or that we will be able to obtain, maintain or renew licences or permissions to provide our services, or that any licence or pemissions requirements or related fees charged will be commercially viable. We may also be the subject of burdensome regulatory requirements imposed on us by regulators, e.g. including an obligation to pay money into universal service funds. These matters could have a material adverse effect on our business, financial condition and operating results. Our Industry Is Highly Competitive With Participants That Have Greater Resources Which Could Intensify Price Competition And Limit Our Ability to Increase Our Market Share - -------------------------------------------------------------------------------- The telecommunications industry is highly competitive. Competition in the industry is based upon: o price, o customer service, o network quality, o products and services, and o customer relationships. We compete with the dominant national telephone companies that for many years have provided local, long-distance and international services to their customers. Their historically established networks, substantially greater resources, closer ties to governmental authorities and longer operating histories give them a competitive advantage over younger companies like ours. We expect that we will encounter greater competition and we may suffer increased price competition and or be unable to expand our market share as competitive pressures increase. Our principal competitor in each market is the dominant national, public telephone operator. We also face competition from other operators in each market, some of which, such as MCI, operate internationally. The financial failure of many of the alternative operators, although reducing competitive pressures, also represents a short-term risk, as these companies are our wholesale customers as well as our competitors so cancellation of their business reduces our revenues. These failures also represent an enhanced credit risk exposure. There is also the risk that increased competition will materialise from those carriers that emerge from Chapter 11, or having gone through other forms of debt restructuring, have beneficial financial structures and assets acquired at low cost. We May Not Be Able To Obtain And Maintain Government Approvals And Rights-of-Way To Successfully Operate Our Business - -------------------------------------------------------------------------------- Much of our business development, expansion and operation depend on our ability to obtain licences / permits from central and local government authorities and acceptable agreements for public and private rights-of-way. We cannot ensure that we will be able to maintain our existing approvals and rights-of-way or that we will be able to obtain the approvals and rights-of-way required to connect new customers and enter new markets as needed. If our existing approvals or rights-of-way were cancelled or not renewed, or if we were unable to obtain the approvals or rights-of-way to expand in accordance with our plans, then these events could have a material adverse effect on our business, financial condition and operating results. We May Not See A Return On Our Investment In Our Network - -------------------------------------------------------------------------------- The development and construction costs of our networks has been substantial, and as the demand for our network services is uncertain, we may not make an economic return on our investment. In some locations, the investment may prove not to be commercially justifiable. We cannot give an assurance that we will make an -6- economic return from investments in our networks nor as to the timing of our doing so. In the event that we fail to generate significant revenue from our network services or fail to do so in the time scale we envisage, our business, financial condition and results of operations may suffer. Rapid Technological Changes Can Lead To Equipment Obsolescence - -------------------------------------------------------------------------------- The telecommunications industry is subject to rapid and significant changes in technology. In addition, the introduction of new products or technologies may reduce the cost or increase the supply of certain services similar to those that we provide. As a result, our competitors in the future may be new entrants to the telecommunications industry. We cannot predict the effect of technological changes on our business, such as changes relating to emerging wireless transmission technologies. Technological changes and the resulting competition could have a material adverse effect on our business, financial condition and results of operations. The telecommunications industry is a rapidly changing sector, and as a result, we are exposed to changes in the depreciation rates we use to write down equipment. This risk ranges from the life of some of our equipment being shortened to the extreme whereby a current technology is deemed obsolete, requiring a substantial write-down. If We Fail To Successfully Develop And Implement New Information Technology Systems In Connection With Our Restructuring, Our Business And Operations Would Be Negatively Affected - -------------------------------------------------------------------------------- The telecommunications business in general, and our business in particular, are heavily dependent on information technology systems. Our re-structuring along functional lines requires that we develop and implement a number of new pan-European information technology systems. These systems are required to enable us to effectively manage many aspects of our business. If the development and integration of these systems is not completed on a timely basis or do not meet the needs of our business, our performance, customer service, margin management and ability to generate management information will be negatively affected. Physical Loss Or Damage To One Of Our Major Sites Could Disrupt Our Business - -------------------------------------------------------------------------------- We depend on electronic equipment, which is inherently susceptible to fire, smoke and water damage. This means that a significant incident at one of our major sites could cause disruption to the business. Fire and security systems mitigate these risks, while business continuity / crisis management plans and insurance should reduce any impact. However, our protection mechanisms may prove ineffective and our insurance may not provide adequate protection in certain circumstances, for example the non-availability of insurance cover on damage caused by terrorism. Electronic Attack From Hackers Or Computer Viruses Could Disrupt Our Business - -------------------------------------------------------------------------------- Although our systems are protected by firewalls, there is a risk that the business could be disrupted by hackers or viruses gaining access to our systems. Our exposure to liabilities from our customers, particularly on internet services where case law is developing quickly, is risk managed through contract conditions and insurance. However, the latter is limited with regard to disruption caused by viruses or hackers. We May Be Unable To Hire And Retain Qualified Personnel - -------------------------------------------------------------------------------- We compete with other telecommunications operators for highly qualified sales, marketing, administrative, operating and technical personnel. Our success depends on our ability to attract, hire and retain enough qualified personnel, and we cannot always ensure that we will be able to do so. In addition, a small number of key management and operating personnel manage our business. The loss of certain of these individuals could have a material adverse impact on our business, financial condition and operating results. Onerous Contract Conditions Could Damage Our Competitiveness - -------------------------------------------------------------------------------- Contract management is undertaken using both in-house lawyers and external legal advisors. However, unduly onerous contracts negotiated with suppliers, customers, or employees could adversely impact the business. Failure Of Key Suppliers Could Affect Our Ability To Operate Our Business - -------------------------------------------------------------------------------- We are reliant on a consistent and effective supply chain to meet our business plan commitments. Any financial instability of our telecommunications equipment suppliers or our information technology software suppliers could lead to the risk of: -7- o delays to new products and features from suppliers, impacting our product development programs, o products being discontinued, impacting supply of existing products, o deteriorating support quality, affecting operational and customer service, and o higher volatility with regard to our demands on suppliers, and in stock levels affected by customer returned equipment. We May Not Be Able To Deliver Sales Expectations And Revenue Mix - -------------------------------------------------------------------------------- We have adopted an infrastructure-based strategy entailing significant investment based on the expectation of future sales and resulting revenues and profits. Over the long term to the extent that we cannot deliver on these expectations, whether as a result of our failure or as a result of a material change in the environment, then the business may be unprofitable and returns on investment may not materialise. In the short term, if we are unable to deliver on quarterly results expectations, both in terms of total revenue and the mix between `switched' and `non-switched' revenue, it could have a material impact on our market valuation. We regularly review revenue expectations as part of our reporting processes. Revenue trends and mix are quickly identified and to the extent possible, remedial action is taken. As the majority of capital investment is now made to grow our business, to the extent that revenues do not develop as expected, the capital investment is scaled back accordingly. There Are Potential Conflicts Of Interest Related To Our Controlling Shareholders Which Could Be Resolved In A Manner Unfavorable To Us - -------------------------------------------------------------------------------- FMR Corp. ("Fidelity") and certain other related persons (the "Fidelity Group") have voting control of approximately 55.9% of our issued Ordinary Shares. As a result of the level of the Fidelity Group's ownership, it is able to exercise control and purchase additional Ordinary Shares without making a general offer for all of our Ordinary Shares under Rule 9 of the U.K. Takeover Code. Under the terms of a relationship agreement between us and certain members of the Fidelity Group, while the Fidelity Group owns, or has voting control of, at least 50% of our Ordinary Shares we are restricted from issuing any Ordinary Shares or other equity securities (including securities convertible into Ordinary Shares), subject to certain exceptions, without the prior written consent of Fidelity. The concentration of stock ownership could have the effect of delaying or preventing a change of control of our company or the removal of existing management and may discourage attempts to do so, which could be contrary to our interests and to the interests of our other shareholders. The relationship agreement, which continues in effect so long as the Fidelity Group holds at least 30% of our share capital, also provides that the Fidelity Group will not acquire more of our Ordinary Shares if, as a result of doing so, less than 25% of our Ordinary Shares would be held by members of the public. We Have A History Of Operating Losses And Cannot Guarantee That These Will Not Continue - -------------------------------------------------------------------------------- We have incurred operating losses and negative cash flows while installing, developing and expanding our telecommunications network and building our customer base. For the year ended 31 December 2003, these operating losses totalled L79.5 million, before an exceptional operating profit of L2.5 million. In addition, we had net cash outflow from returns on investments and servicing of finance, from capital expenditure and financial investment and from acquisitions and disposals of L439.3 million in 2002 and L180.3 million in 2003. The decrease in net cash outflow was primarily as a result of reduced purchases of tangible fixed assets, which decreased from L412.1 million in 2002 to L141.0 million in 2003. We cannot guarantee that our operations will become profitable or that we will have positive cash flows in the future. If we cannot sustain profitability or positive cash flows, we may not be able to meet our capital requirements or make our required debt payments. If this happens, then our Ordinary Shares will have little or no value. Failure To Finance Our Capital Requirements Could Adversely Affect Our Business Plan - -------------------------------------------------------------------------------- We may require additional capital to finance our investment and working capital requirements. The extent of our future capital requirements will depend on many factors, including: o our ability to sustain and grow profitable revenues, -8- o our ability to manage costs and investments effectively, o acquisitions, o competition, o government regulations, and o exchange rate movements. Additional sources of financing may include equity, hybrid debt/equity and debt financings or other arrangements, such as vendor financing. We cannot be sure that we will be able to obtain additional financing on acceptable terms when it is required. Under the terms of a relationship agreement between us and certain members of the Fidelity Group, while the Fidelity Group owns, or has voting control of, at least 50% of our Ordinary Shares we are restricted from issuing any Ordinary Shares or other equity securities (including securities convertible into Ordinary Shares), subject to certain exceptions, without the prior written consent of Fidelity. If Fidelity's consent was necessary and we were unable to obtain their consent, we would be unable to raise additional equity capital. At 16 April 2004, Fidelity had voting control of approximately 55.9% of our Ordinary Shares. If we are unable at any time to obtain any necessary financing, we may have to postpone or abandon some or all of our expansion or spending plans. This may limit our ability to make payments on our debt and may cause the prices of our Ordinary Shares and American Depositary Shares ("ADSs") to fall. Currency Fluctuations May Adversely Affect Our Results - -------------------------------------------------------------------------------- Our international operations expose us to fluctuations in foreign currencies, particularly the Euro, and as we expand into new markets, we will be increasingly exposed to such fluctuations. A majority of our revenues, costs, assets and liabilities are denominated in foreign currencies, but our financial condition and results of operations are reported in British pounds sterling. As a result, fluctuations in the value of these foreign currencies will affect our financial and operational results. Some of our debt financing will also expose us to fluctuations because payments of principal and interest will be made in British pounds sterling or Euros, but a substantial part of our future cash flow used to service these payments will be denominated in Euros and other local currencies. We may be required to maintain financial hedging instruments to offset any exchange rate risk with respect to some of our notes. We do not currently intend to use other financial hedging instruments to offset exchange rate risk. Our Substantial Level of Debt May Inhibit Future Results - -------------------------------------------------------------------------------- At 31 December 2003, our total indebtedness was L1,144.6 million ($2,042.1 million), and our capital and reserves were L862.9 million ($1,540.0 million) and on 31 March 2004 our total indebtedness was approximately L1,091 million ($2,007 million) and our capital and reserves were L822 million ($1,512 million). Our level of indebtedness could affect us in materially adverse ways, such as: o limiting our ability to obtain additional financing for our capital expenditures, acquisitions, working capital or other general requirements, o requiring the dedication of a substantial portion of our cash flow from operations to the payment of principal of, and interest on, our indebtedness, which means that this cash flow will not be available to fund capital expenditures or other corporate purposes, o limiting our flexibility in planning for, or reacting to, changes in our business, the competitive environment and the industry, o placing us at a competitive disadvantage to competitors with less debt, o making us more vulnerable to economic downturns, which could weaken our ability to compete effectively and could reduce our flexibility in responding to changing economic conditions, and o limiting our ability to take advantage of new business opportunities. Our Ability To Make Our Debt Payments In The Future May Necessitate Refinancing Which May Not Be Available - -------------------------------------------------------------------------------- -9- Our ability to meet our debt obligations will depend on the performance of the business, as well as on competitive, legal and technical factors, including some factors that are beyond our control. If we are unable to generate sufficient cash flows from operations to meet principal and interest payments on our debt, we may have to refinance all or part of our debt. Cash flows from our operations may be insufficient to repay in full at maturity our outstanding notes, and some of our notes may need to be refinanced. If that happens, our ability to refinance the notes will depend on, among other things: o our financial condition at the time, o restrictions in agreements governing our debt, and o other factors, including market conditions. We cannot ensure that any such refinancing would be possible on terms that we could accept or that we could obtain additional financing. If refinancing were not possible or if additional financing were not available, we may have to sell our assets under circumstances that might not yield the highest prices, or default on our debt obligations, including our notes, which would permit the holders of our notes to accelerate their maturity dates. Our Debt Covenants Limit Our Financing Activity - -------------------------------------------------------------------------------- Our indentures (except for the indentures for the four series of our senior convertible notes) contain restrictive covenants that affect, and in some cases significantly limit or prohibit, among other things, our ability to: o incur indebtedness, o make prepayments of certain indebtedness, o pay dividends, o make investments, o engage in transactions with stockholders and affiliates, o issue capital stock, o create liens, o sell assets, and o engage in mergers and consolidations. If we fail to comply with the restrictive covenants in these indentures our obligations to repay our notes may be accelerated. The indentures for the four series of our senior convertible notes (see Note 15 of the Financial Statements) do not contain restrictive covenants, other than a limitation on liens and a limitation on sale-leaseback transactions. Unavailability of Cash Flows Could Affect our Ability to Service our Debt - -------------------------------------------------------------------------------- Generally. We are a holding company for our subsidiaries and have no material business operations, sources of income or assets other than the stock of our subsidiaries. Because we conduct our operations through subsidiaries, our cash flow and our ability to meet the obligations under our notes, including payment of principal, premium, if any, and interest, depends upon the cash flow of our subsidiaries and their dividends, fees, loans, and other payments to us. Our subsidiaries have no obligations to make any payments under the notes or to make funds available to us so that we can make payments. Restrictions on Distributions. Some of our subsidiaries are governed by local laws regarding how much they may pay in dividends or in what situations they may pay dividends. For example, these laws may prohibit dividend payments when net assets fall below subscribed share capital, when the subsidiary lacks available profit or when the subsidiary fails to meet certain capital and reserve requirements. In addition, some of our financing arrangements also limit the situations where our subsidiaries may pay us dividends or make loans or other distributions. Subordination to our Subsidiaries' Creditors. Our subsidiaries do not guarantee payment of our obligations under our notes. Thus, our right to receive the assets of any subsidiary upon its liquidation or reorganisation is subordinated to the claims of the subsidiary's creditors, except where we are a creditor of the subsidiary. If we were a creditor of a subsidiary, our right to be paid back would be subordinated to any indebtedness of the subsidiary that was either: o secured by a security interest in that subsidiary's assets, or -10- o senior to that subsidiary's indebtedness to us. The Price Of Our Securities May Be Volatile And You May Not Be Able to Resell Your Shares At Or Above The Price You Paid For Them - -------------------------------------------------------------------------------- The market price for our Ordinary Shares and ADSs may vary greatly from time to time, both up and down, and you may not be able to sell your shares at or above the price you paid for them. This may be due to a number of factors, including: o the depth and liquidity of the market for our Ordinary Shares and ADSs, o investor perceptions of our company (including our financial condition and results of operations) and other telecommunications companies, o investor perception of the telecommunications sector, and o fluctuations in foreign exchange rates. In addition, broad market fluctuations and general economic conditions may adversely affect the market price of our Ordinary Shares and ADSs, regardless of our actual performance. There Are A Substantial Number Of Shares Eligible For Future Sale Which, If Issued, Could Adversely Affect The Market Price Of Our Securities - -------------------------------------------------------------------------------- Future sales of substantial amounts of Ordinary Shares in the public market, or even a perception that such sales may occur, could have an adverse effect on the market price for the Ordinary Shares and ADSs or on our ability to raise capital through a public offering of equity securities. At 16 April 2004, there were approximately 1,511 million Ordinary Shares issued of which approximately 844.8 million were held by our affiliates and therefore are not freely tradeable without restriction under the Securities Act of 1933. Additional Ordinary Shares will be issued from time to time upon: o the conversion of our convertible notes, and o the exercise of our stock options and warrants. We Do Not Intend To Pay Dividends - -------------------------------------------------------------------------------- We have never paid dividends on our Ordinary Shares, and we do not expect to pay dividends in the foreseeable future. Instead, we intend to retain all our earnings for use in our business. Furthermore, the terms of some of our financing arrangements restrict us from paying dividends. If You Hold Shares Through American Depositary Shares, You May Have Less Access To Information About Our Company And Less Opportunity To Exercise Your Rights As A Shareholder - -------------------------------------------------------------------------------- There are risks associated with holding our shares in the form of ADSs since we are a public company organised under the laws of England and Wales. The depositary will appear in our records as the holder of all shares represented by the ADSs and your rights as a holder of ADSs will be contained in the deposit agreement. Your rights as a holder of ADSs will differ in various ways from a shareholder's rights, and you may be affected in other ways, including: o you may not be able to vote if we do not ask the depositary to ask for your instructions or if you do not receive the voting materials either in time to instruct the depositary or at all, o you may not be able to participate in rights offers or dividend alternatives if, in the discretion of the depositary, after consultation with us, it is unlawful or not feasible to do so, o the deposit agreement may be amended by us and the depositary, or may be terminated by us or the depositary, each within thirty days notice to you and without your consent in a manner that could prejudice your rights, and o the deposit agreement limits our obligations and liabilities and those of the depositary. We Might Have Become A Passive Foreign Investment Company In 2002 - -------------------------------------------------------------------------------- Based on an analysis of current law and of our financial position, discussed in more detail below under "Taxation - U.S. Federal Income Tax Consequences - Passive Foreign Investment Company," we believe that we might have become a passive foreign investment company for U.S. federal income tax purposes in 2002. We believe there is a low probability we could have become a passive foreign investment company in 2003, and we do not believe we will become one under our current financial circumstances. We do not believe we -11- became a passive foreign investment company in any year prior to 2002. These are factual determinations made separately for each calendar year, and we cannot guarantee that the IRS will agree with our methodology for ascertaining passive foreign investment company status or with our ultimate determination. In addition, because passive foreign investment company status is in part based on facts on and through 31 December of each year, it is not possible to determine whether we will have become a passive foreign investment company for a calendar year until after the close of the year, when we finalise our financial information on and through 31 December. Also, we cannot provide any assurance that the applicable tax law or other relevant circumstances will not change in a manner which affects determinations of our status as a passive foreign investment company. If we are a passive foreign investment company for a taxable year and you hold our Ordinary Shares, ADSs, or other of our securities convertible into Ordinary Shares or ADSs at any time during that taxable year, then you could be subject to an increased tax liability, possibly including an interest charge, under the default U.S. federal income tax regime for passive foreign investment companies. Alternatively, you might be subject to some tax liability if you are eligible to elect one of two alternative tax regimes. The three different tax regimes for passive foreign investment company shareholders are discussed in more detail below under the heading "Taxation - U.S. Federal Income Tax Consequences - Passive Foreign Investment Company." They are extremely complicated and the most appropriate regime for you is dependent on your personal tax situation. Accordingly, you should consult your personal tax advisor as to which of the three tax regimes would be best for you. It May Be Difficult For Investors To Effect Service Of Process And Enforce Legal Process Against Our Directors And Executive Officers Outside The United States - -------------------------------------------------------------------------------- We are incorporated under the laws of England and Wales, and most of our directors and executive officers and certain of the experts named in this report are residents of the United Kingdom or other countries outside the United States. Substantially all of our assets and the assets of such persons are located outside the United States. As a result, it may not be possible for investors to effect service of process within the United States upon us or upon such persons, or to enforce against us or against such persons in courts inside or outside the United States judgements of courts inside the United States based upon the civil liability provisions of United States securities laws or to enforce, in an original action brought outside the United States, rights based on such provisions. There Is A Limit To The Payments That Can Be Made In Case Of A Liquidation - -------------------------------------------------------------------------------- If we go into liquidation in England the claim of a noteholder for amounts owing under our notes may be limited to the issue price of the notes. Any cash interest accruing under our notes for any period after we go into liquidation would not be recoverable by noteholders in a liquidation. However, U.K. insolvency law provides for any surplus remaining after payment of all other debts provided in a liquidation to be available for paying interest accrued on debts in respect of any period after the start of the liquidation. The Loss Of Large Customers Or Changes In Their Purchasing Patterns Could Adversely Affect Our Results - -------------------------------------------------------------------------------- The loss of purchases from any of our larger customers, for any reason, could have an adverse impact on our results. The Current Economic Environment May Worsen, Which Could Adversely Affect Our Results And Our Ability to Remain In Compliance With Our Debt Covenants - -------------------------------------------------------------------------------- Any downturn in the global economy may adversely affect our business. While our strategic plans and budgets take account of the expected state of the global economy, the depth or duration of any downturn may be more severe or longer in duration than expected and as a result our financial condition could worsen, and we could fail to remain in compliance with our financial covenants under our debt obligations. Competitive Pricing Pressures Could Reduce Our Results And Cash Flow - -------------------------------------------------------------------------------- In our business, competition is based on product features, service quality, reliability, breadth of product offerings, customer relationships and price. We expect the competitive environment in which we operate to remain difficult for the foreseeable future. We have a number of competitors, some of whom offer the same or similar services in the geographic regions in which we operate, some of whom have greater financial and -12- marketing resources than we do. Price is a very important competitive factor in our industry. Sustained competition on price would decrease our margins on sales and would therefore impact our results and cash flow. Item 4. Information on the Company A. History and Development of the Company COLT Telecom Group plc, commercially known as COLT, was organised as a public limited company under the laws of England and Wales in 1996 as a holding company for operations already commenced in the U.K. in 1993 and Germany in 1996. We own and operate modern fibre-optic networks in many of the major financial and business centres of Europe. At 31 December 2003, we operated an integrated international digital fibre optic network of approximately 20,000 route kilometres (12,420 route miles) providing long distance international network facilities, linking 32 major cities in 13 countries augmented by a further 42 network cities and 11 internet solution centres, across Europe. Capital expenditure was L141.0 million in 2003, compared with L412.1 million in 2002 and L804.3 million in 2001. Approximately 75% of the expenditure in 2003 was directly associated with winning new customers or selling more to existing customers. The balance was invested in our underlying infrastructure and support systems in support of our continued drive to further improve quality and efficiency. Our registered address is Beaufort House, 15 St. Botolph Street, London EC3A 7QN, England and our telephone number is +44 20 7863 5000. B. Business Overview We are a leading pan-European provider of high bandwidth data, internet, voice and advanced business communications services to business and government customers across Europe. We have constructed, own and operate modern, competitive local and international telecommunications networks that employ optical transport technologies with dual path architectures being the accepted industry standards for high quality fibre-optic transmissions. In order to optimise performance across a range of services, a mix of synchronous digital hierarchy, or SDH, transmission technology, a synchronous transfer mode, or ATM, cell switched technology and internet protocol, or IP, technology is used. These technologies enable communication for fixed bandwidth traffic, traffic of variable speeds and internet based traffic, respectively, regardless of the hardware, software or protocol used by our customers. Our fibre optic local city-networks and our Internet Solution Centres are inter-linked to form a single IP-based pan-European network. Monitoring and maintenance of each of these networks is centralised. Our advanced networks, combined with our superior customer service, allow us to provide telecommunications-intensive customers with uniform, reliable, high quality services which are competitive with services provided by dominant local public telephone operators, or PTOs, and other providers. Our focus is on the financial and business centres of Europe and our customers are primarily large corporate, business and government end users, many of whom have operations in more than one city in which we operate. Therefore, we provide services to many of our customers in more than one city. We also provide a range of services to other telecommunications carriers. Our goal is to be the most successful European provider of business communication services. We offer a broad range of high bandwidth data, internet, voice and advanced telecommunications services including: (i) private wire services; (ii) switched telephony services for directly connected customers; (iii) local area network interconnect services; (iv) intercity network end-to-end pan-European connectivity over our Euro-LAN network; (v) video transmission services; (vi) switched telephony services for customers indirectly connected to our network and (vii) internet access, web hosting and other value added services. -13- We are able to provide, through our local access to major businesses and high bandwidth inter-city links, the backbone transmission capacity needed for transaction based services on the internet. We also provide value added services including application service provider enabling, content distribution and web hosting services. In response to increasing customer demand and the significant bandwidth and end-to-end connectivity requirements of current and future enhanced products and services, we have constructed our Euro-LAN inter-city network infrastructure to form a network of national and international facilities linking our local city-networks. The Euro-LAN enables us to reach a broader target market and to provide unique, end to end European products and services. Wavelength services, for example, provide extremely high capacity from building to building on the network. Customers are able to rapidly transmit large volumes of information from end to end over a single network. The construction of the Euro-LAN, linking together our local networks, commenced during 2000 and was completed during 2002. It now comprises approximately 15,000 route kilometres of long distance capability inter-linking not only our major network cities, but also a further 42 cities where we have established points-of-presence, or POPs. Our Digital Subscriber Line, or DSL, technology enhances local copper loops to enable high-speed digital connections for carrying data. The use of DSL allows us to extend the range of services we can offer to large corporate customers, as well as to expand the addressable market for services to small and medium sized companies and broaden penetration of target markets in cities where our networks are already operating. The deployment of DSL enables us to offer a range of voice and data products to customers who do not have the volume of business to justify a direct fibre optic connection but wish, for example, to connect their branch offices and remote locations. Services that are available over DSL include voice services, virtual private networks, e-mail, web hosting, security and storage services. Customers are able to tailor their own package from a menu of services. COLT Internet offers high quality, high speed data rates while providing users with the benefits of both an ATM transatlantic backbone network as well as our local SDH access network. We have eleven Internet Solution Centres, or ISCs, in service, each one integrated into one of our fibre optic networks, in: Amsterdam, Barcelona, Berlin, Frankfurt, London (2), Paris (2), Madrid, Milan and Turin. Our ISCs offer customers a managed environment for outsourcing their web infrastructure and other services. More significantly, they are the enabling platforms for a range of communications intensive products and services that we expect will create incremental network revenue opportunities. Internet Protocol Virtual Private Network, or IPVPN, services were initially launched in France and Germany during 2000. We have since extended our IPVPN offering and have continued to expand our IPVPN customer base. At 31 December 2003, we had some 700 customers utilising IPVPN services across Europe. These services simulate private networks while the purchaser only actually leases lines to the local operator and the rest of the service is handled on the operator's network to mimic a fully leased network. IPVPNs mirror the speed, security and configuration flexibility of private wire networks. They allow businesses to create communications networks tailored to their specific business requirements, but, because they are "virtual" rather than hardwired, they can be created quickly, cost effectively and with more potential for mobility and remote connection. Eventually, we expect our IPVPN offering to comprise a suite of products, ranging from basic connectivity through to security, authentication and accreditation, dial up access and other value added services. In 2001, we introduced a remote access service, offering customers true roaming capability so that they can link their users, branches and offices with an IPVPN over our network and internet facilities. In 2002, we launched a high level encryption capability to strengthen remote access security. We intend to make continued and significant additional investments in both advanced telecommunications and internet related services. The development of intranet services is expected to continue, providing connectivity for corporations on a local, national and international scale, establishing internet POPs, as well as creating an overlay network directly connecting major Internet Service Providers, or ISPs. -14- During 2003, we continued to expand our service range. We launched our media streaming service. This service, directed at the corporate, ISP and the Small to Medium Enterprise, or SME, markets allows companies to store and deliver rich content and multimedia (video, audio or both) across our entire network. In addition, as we own the network, we have a high level of control over the quality and security of the service. During 2003, we also continued to expand our presence in the metropolitan markets in Europe and, by the end of 2003, operated metropolitan area networks in a total of 32 European cities across 13 countries with a further 42 other network cities connected by establishing POPs, and 11 ISCs. We may continue to widen our geographical coverage further, in selected markets, by establishing POPs in smaller cities without building networks. We are strongly positioned across Europe with local, national and international fibre infrastructure, an extensive hosting footprint and the technology and service partnership foundations to significantly expand our product and service range as we grow in 2004. Based in London, we currently operate networks in 32 cities: Amsterdam, Antwerp, Barcelona, Berlin, Birmingham, Brussels, Cologne, Copenhagen, Dublin, Dusseldorf, Frankfurt, Geneva, The Hague, Hamburg, Hanover, Lisbon, London, Lyon, Madrid, Manchester, Marseilles, Milan, Munich, Paris, Rome, Stockholm, Stuttgart, Rotterdam, Turin, Valencia, Vienna and Zurich. Market data in the following sections is derived from the "European Information Technology Observatory 2003" (11th edition, ISSN 0947-4862), pages 349 and following. Please refer to the source for details. North Region The North Region comprises the countries of Belgium, Denmark, Ireland, The Netherlands, Sweden and the United Kingdom. Our revenues in the region reached L372.6 million in 2003. The total telecommunications market in our North Region countries is approximately 35.49% of the total telecommunications market of the E.U. plus Norway and Switzerland. As at 31 December 2003 we had 5,708 customers and carried 10.4 million private-wire Voice-grade equivalents, or VGEs, increases of 25% and 19% over the respective positions at 31 December 2002. During 2003 we carried approximately 1.5 billion switched minutes compared to 1.3 billion in 2002. Central Region The Central Region comprises the countries of Austria, Germany and Switzerland. Our revenues in the region reached L494.4 million in 2003. The total telecommunications market in the Central Region countries comprises approximately 26.79% of the telecommunications market of the E.U. plus Norway and Switzerland. As at 31 December 2003 we had 6,838 customers and carried 11.2 million private-wire VGEs, increases of 20% and 32% over the respective positions at 31 December 2002. During 2003 we carried approximately 3.4 billion switched minutes compared to 2.6 billion in 2002. South Region The South Region comprises the countries of France, Italy, Portugal and Spain. Our revenues in the region reached L299.3 million in 2003. The total telecommunications market in our South Region countries is approximately 35.86% of the total telecommunications market of the E.U. plus Norway and Switzerland. As at 31 December 2003 we had 7,019 customers and carried 4.9 million private-wire VGEs, increases of 34% and 57% over the respective positions at 31 December 2002. During 2003 we carried approximately 1.0 billion switched minutes compared to 0.9 billion in 2002. New Markets We intend to expand our business in our existing metropolitan markets by delivering added value products and services that effectively target specific customer segments, by continuing to leverage our local presence and market knowledge and our reputation for excellent customer service and to build our multi-national customer -15- business via more focused multi-national account management and our ability to offer global connectivity via our fully owned and managed network. We may expand our business in other metropolitan markets in Europe, by establishing POPs rather than building additional networks. We may also take advantage of other market opportunities in cities in Europe, as they become available. These opportunities may be in the form of the acquisition of a company, which has an existing licence or an application for a licence and operating rights. Prior to entering a new market, we conduct an analysis of the demographic, economic, competitive and telecommunications demand characteristics of the market as well as applicable regulations affecting development in the market. Inter-city Network Our Euro-LAN joins our local networks across Europe and gives us a high degree of control over service quality on a pan-European basis. The Euro-LAN infrastructure offers us the opportunity to provide unique, end-to-end European products and services. Customers are able to rapidly transmit large volumes of information from end to end over a single network. In total, we now have approximately 20,000 route kilometres of metropolitan and international network in operation serving and inter-linking not only our major network cities but also 42 cities where we have established points-of-presence. These international facilities enable us to meet customer demand for significant bandwidth and end-to-end connectivity requirements. -16- Breakdown of revenues by segment Year ended 31 December 2003 Corporate North Region Central Region South Region and Total eliminations Turnover L'000 L'000 L'000 L'000 L'000 $'000 - -------- ----- ----- ----- ----- ----- ----- Switched 234,904 360,592 180,336 (73,194) 702,368 1,253,647 Non-switched 182,526 173,935 144,978 (39,035) 462,404 825,021 Other 82 742 584 (132) 1,276 2,277 Inter region turnover (44,910) (40,866) (26,585) 112,361 -- -- ------------------------------------------------------------------------------------------------- Total 372,602 494,403 299,313 -- 1,166,318 2,080,945 ------------------------------------------------------------------------------------------------- Year ended 31 December 2002 Corporate North Region Central Region South Region and Total eliminations Turnover L'000 L'000 L'000 L'000 L'000 $'000 - -------- ----- ----- ----- ----- ----- ----- Switched 213,025 309,458 164,871 (63,971) 623,383 1,112,240 Non-switched 155,963 151,317 123,427 (28,654) 402,053 717,343 Other 65 1,330 485 (58) 1,822 3,251 Inter region turnover (37,543) (32,300) (22,840) 92,683 - - ------------------------------------------------------------------------------------------------- Total 331,510 429,805 265,943 - 1,027,258 1,832,834 ------------------------------------------------------------------------------------------------- Year ended 31 December 2001 Corporate North Region Central Region South Region and Total eliminations Turnover L'000 L'000 L'000 L'000 L'000 $'000 - -------- ----- ----- ----- ----- ----- ----- Switched 222,670 262,749 125,646 (78,418) 532,647 950,349 Non-switched 132,920 147,543 102,067 (15,825) 366,705 654,275 Other (1) 158 5,860 456 (139) 6,335 11,303 Inter region turnover (42,822) (35,810) (15,750) 94,382 - - ------------------------------------------------------------------------------------------------- Total 312,926 380,342 212,419 - 905,687 1,615,927 ------------------------------------------------------------------------------------------------- <FN> (1) Central Region "Other" includes infrastructure sales of L3,829,000. </FN> Segmental analysis by customer type Year ended 31 December 2003 Corporate Wholesale Total L'000 L'000 L'000 $'000 Switched 336,980 365,658 702,638 1,253,647 Non-switched 354,794 107,610 462,404 825,021 -17- Corporate Wholesale Total L'000 L'000 L'000 $'000 Other 909 367 1,276 2,278 ------------------------------------------------------------ Total 692,683 473,635 1,166,318 2,080,945 ------------------------------------------------------------ Year ended 31 December 2002 Corporate Wholesale Total L'000 L'000 L'000 $'000 Switched 294,757 328,626 623,383 1,112,240 Non-switched 288,962 113,091 402,053 717,343 Other 1,040 782 1,822 3,252 ------------------------------------------------------------ Total 584,759 442,499 1,027,258 1,832,834 ------------------------------------------------------------ Year ended 31 December 2001 Corporate Wholesale Total L'000 L'000 L'000 $'000 Switched 231,191 301,456 532,647 950,349 Non-switched 225,673 141,032 366,705 654,275 Other 615 5,720 6,335 11,303 ------------------------------------------------------------ Total 457,479 448,208 905,687 1,615,927 ------------------------------------------------------------ Services We are a leading pan-European provider of business communication services and we operate in a single segment: telecommunications. The services, which we provide, can be broken down into two general categories: switched and non-switched. The range of services offered by us in any particular market may vary because of the extent of telecommunications liberalisation in the market, regulatory conditions and other business considerations. Switched Services Switched services involve the transmission of voice, data or video to locations specified by end users or carriers. We have the technological capability to provide a full range of switched services, including local, national and international calls as well as enhanced services. Switched services include the following: COLT Line. Through our switching centres and interconnection arrangements with other carriers, COLT Line switched service offers customers an economical and flexible way to make telephone calls on a local, national or international basis. COLT Line provides several enhanced calling features as well as a choice of digital or analogue connectivity with multiple service options. COLT Line Enhanced provides a variety of additional features normally only available with virtual private network, or VPN or Centrex services, including desk-to-desk dialling, four-digit dialling and full network monitoring and maintenance. Full customer support is provided, with a dedicated account manager and customer helpdesk. -18- COLT Line DualHoming. COLT Line DualHoming is a security solution offering the highest level of security for incoming and outgoing traffic where more than one public exchange is attached. It is especially well suited to customers with any kind of critical applications. COLT Line DistributedTraffic. COLT Line DistributedTraffic is a security solution offering the distribution of all incoming traffic to multiple customer locations using the same number range, including the balancing and overflow management of incoming traffic. This solution is best suited to customers who require traffic management over two or more geographical locations. COLT Line DisasterRecovery. COLT Line DisasterRecovery is a security solution offering the diversion of traffic for a specific number range to a definable destination in the case of total system failure. The destination and the duration of the diversion are flexible and are password protected. COLT Connect. COLT Connect is an indirect telecommunications service available to business users who are not connected to our network, giving customers an economical and flexible way to make local, national and international calls. Acting as a `broker' on behalf of the user, we can use our bulk buying power to continually negotiate the most competitive prices for our customers without compromising service or quality. This product allows us to serve markets beyond the reach of our core infrastructure, enabling us to provide service nationally without building a national network. COLT BusinessConnect. COLT BusinessConnect is an advanced portfolio of intelligent network (IN) telephone numbers. We supply the service either to on- or off-Net customers. This service is mainly used as a marketing instrument. Non-Switched Services Non-switched services involve a fixed communications link between specific locations. Our non-switched services currently include the following: COLT Link. Through our COLT Link services, we offer customers a full range of digital and analogue private wire services, ranging from low-speed voice circuits (64 kilobits per second and lower speeds) to high-speed links of 34, 45, 155 and 622 megabits per second. Broadcast and multiple link services are also available. The resilience of the SDH network provides users with a high level of reliability for critical applications. These are local (within a city) or national (within a country) private wire services. We also offer international private wire services. COLT LANLink. COLT LANLink offers a high performance connection for geographically distributed local area networks, or LANs. The communication of data uses the full bandwidth of the respective LAN technologies and is independent of the LAN protocols. Thus, COLT LANLink avoids the delays and compatibility problems of conventional LAN to LAN connecting solutions (e.g. leased lines or Frame Relay). The COLT LANLink solution facilitates the development of innovative solutions with high data transfer rates such as Intranets, distributed client/server environments, server farms and computing centres. Furthermore, COLT LANLink is particularly adapted to real time voice and multimedia transmissions. We provide these services for the three most common LAN protocols - Ethernet, Token Ring and Fibre Distributed Data Interface. Unlike some other LAN interconnection networks which limit LAN speeds to that of the network, COLT LANLink interconnects each type of LAN at its native speed. COLT EuroLink. COLT EuroLink is an end-to-end managed Synchronous Digital Hierarchy, or SDH, private wire service that provides international companies operating throughout Europe with a high quality, cost-effective network. This service supports high volume, secure data links, videoconferencing, corporate LAN interconnect, intranet applications and internet services exclusively over our local access networks and is connected to our international SDH backbone at several points. COLT EuroLink provides fully redundant SDH protected services in both the local and long-distance sections of a customer connection. SDH technology provides an alternative path locally and internationally for a customer's services should the normal path become unavailable for any reason. This results in very high levels of service availability. -19- COLT EuroCell. COLT EuroCell provides transport of Asynchronous Transfer Mode, or ATM, traffic over a Permanent Virtual Path. It has different levels of quality of service with variants suitable for a number of applications, including real time/delay sensitive applications such as voice or video, unconstrained delay applications such as LAN interconnection, as well as applications with little requirement for tight delay such as e-mail or over-night back-up. We offer two different customer selectable traffic and Quality of Service types: CBR, or Constant Bit Rate, and VBR-nrt, or Variable Bit Rate - non real time. We support access speeds from 2Mbit/s to 155Mbit/s. Global connectivity can also be provided on a case by case basis. COLT Euroframe. COLT Euroframe is a Frame Relay service for data networking available via a user network interface, or UNI, connected by Permanent Virtual Circuits, or PVC. Two additional service options are available to customers: COLT EuroFramePlus, an enhanced service used for delay-sensitive applications, and COLTEuroFrame(2)Cell, where the PVC can be supported through an ATM UNI on one end and a Frame Relay on the other. This service, together with COLT EuroCell, strengthens and enhances our portfolio of high bandwidth pan-European products and complements the existing end-to-end managed private wire service, COLT EuroLink. We support access speeds from 64Kbit/s to 2Mbit/s. Global connectivity can also be provided on a case by case basis. COLT Vision. The wide bandwidth and high quality of our network enables us to support a wide range of video applications. COLT Vision allows point-to-point transmission of live broadcast, text, video and images and is usually tailored to meet the specific requirements of particular end users. Current applications of COLT Vision include security monitoring and financial news services. COLT Internet. COLT Internet offers high quality, high speed data rates while providing users the benefits of both an ATM transatlantic backbone network as well as our local SDH access network. COLT InterAccess. COLT InterAccess enables high bandwidth leased line internet access utilising our Internet Protocol Network, or IPN, and worldwide peering agreements. COLT InterTransit. COLT InterTransit offers to Internet Service Providers a permanent, fast and secure connectivity to the internet. The service connects the ISP's site to our high capacity backbone network. It is specifically designed for high wholesale bandwidth resellers or ISPs. COLT ManagedFirewall. COLT ManagedFirewall is a fully managed and dedicated firewall solution. A firewall is a set of hardware and software components used for the protection of a network from unauthorised accesses onto the protected network from users of another network. Firewalls are located in our rack, at the customer's site for COLT InterAccess customers or at the ISC for COLTInterHosting and COLTInterHousing customers. COLT InterHousing. COLT InterHousing is a managed co-location service which offers a flexible and cost-effective alternative to an in-house internet facility. Dedicated full and half racks are offered. COLT InterHousing racks are located in the highly secure and 24 x 7 x 365 monitored COLT Internet Solution Centre, or ISC. COLT InterHosting. COLT InterHosting UNIX is a managed, dedicated web and internet applications hosting solution for business customers. Such applications could be a web site, an e-business platform or a Service Access Point, or SAP, application. This service is located in our highly secure and 24 x 7 x 365 monitored ISC. COLT InterSuite. COLT InterSuite is a service offering a dedicated, secure and private area for customers to house their equipment. It offers unlimited bandwidth, reliability, resilience, flexibility, total security and privacy. It has all the benefits of COLT InterHousing, but with the added advantage of allowing the customer to design and install its own facility. It is specially dedicated for large amounts of hosting equipment. COLT Eurowavelength. COLT Eurowavelength is a service offering greater speed, flexibility and more efficient bandwidth utilisation allowing carriers, ISPs and large corporate customers to design and operate their own express networks ranging from a choice of protocols to the ability to set the level of protection. -20- COLT Stream. COLT Stream is a media streaming service aimed at the corporate, ISP and SME markets that allows companies to broadcast rich content and multimedia (video, audio or both) across our network. It facilitates a very high speed transfer of content across the internet, enabling users, regardless of their location, to view the media files as if they were connected locally. COLT IP Corporate. COLT IP Corporate is a virtual private network service that allows customers to access private data, such as company information, across a public or shared network. IP Corporate allows this access using a number of transport technologies, such as ATM, IPSec (a collection of IP security measures which support an authentication process used to verify the validity of the originating address from which data is being sent) and MPLS (a method of speeding up IP based data communication over ATM networks). COLT IPCorporateConnect. COLT IPCorporateConnect is a connection-orientated VPN service built on proven, widely used Layer 2 transport services, ATM and Frame Relay. As such, traffic flows via PVCs are fixed and known for true path determination. Routers are deployed at each site providing feature-rich services that can be applied to application demands. The result is a virtual private network service with a very high degree of flexibility for the customer. COLT DSL. As an alternative to some of the fibre connectivity services mentioned above, we also have a copper based offering via DSL technology and as a result are able to offer voice or data, subject to the chosen DSL type. COLT Consulting. We also offer system integration and consulting services for some of the more complex solutions that our customers expect from us. New Services We intend to continue to expand our service offerings to take advantage of market opportunities and the increasing data and internet opportunities that exist. We are continuing to develop enhanced voice, data and internet services to reach new markets, offer additional services to new and existing customers and benefit from the fast expanding market for high bandwidth applications and advanced intelligent network services. Our ability to offer new services will depend upon regulatory conditions and other business considerations. Sales and Marketing Our principal method of selling services to directly connected customers is through our internal sales force. Our directly connected customers consist of end users and carriers. End users are businesses, government organisations, ISPs and institutions who have high-volume telecommunications requirements. Carriers are both national and international telecommunications service providers. In general, we enter into non-exclusive contracts with our end user customers that typically last from a few months to one year for switched services and one to three years for non-switched services. Interconnection agreements with our carrier customers typically either provide for an initial term of one year, terminable on three months notice after the expiry of the initial period, or are ongoing, terminable on three months notice by either party. Many of our directly connected end user customers are among the largest financial, media, corporate and government consumers of telecommunications services. Many have multiple sites and space in multi-tenant buildings. These customers generally require dedicated sales and customer service representatives who understand their demanding requirements. We market our services to these customers on the basis of price, quality, reliability, product diversity and service. We typically offer our services to end users at prices below those offered by the dominant PTOs. In addition, our networks provide reliability which we believe is generally superior to the reliability provided by the dominant PTOs. In addition to end users, we also target national and international carriers. Since carriers have unique needs and buying patterns, marketing to carriers is conducted by account representatives from our internal sales force. We focus on serving carriers in our markets with a view to establishing a European preferred vendor relationship. We believe that we can effectively compete to provide products and services to carriers in the markets in which we operate on the basis of price, quality, reliability, state-of-the-art-technology, route diversity, ease of ordering and customer service. We offer carrier to carrier and carrier to end user non-switched access services and switched access termination and origination services at prices typically below those of the -21- dominant PTOs. We believe that as dominant PTOs expand into other markets, carriers in those markets who provide service in the dominant PTOs' home markets are likely to prefer to use competitive telecommunications providers such as us for local access. To complement our direct sales force, we use non-exclusive sales agents and dealers to market our switched services, especially COLT Connect. These sales agents and dealers primarily target small and medium sized businesses outside each network's core infrastructure. Customer Service We strive to provide superior customer service and believe that the quality of our customer service before, during and after installation is one of our competitive advantages. We have a tailored order entry and project management system to track orders from receipt to installation. During the installation process a dedicated project manager works with large accounts to provide a single point of contact for complex installations across many sites. After installation, our network control centre monitors equipment constantly, often resolving problems before any service interruption occurs. Network Design and Construction The main build phase of our city and long distance network is now complete. Before we constructed our network in a particular market, we reviewed the demographic, economic, competitive, regulatory and telecommunications demand characteristics of the market. This included its location, the concentration of potential business, government and institutional end user customers, the economic prospects for the area, available data regarding carrier and end user switched and non-switched services demand and actual and potential competitors. In most cases, we have built a network to ensure that we control our network quality in densely populated city centres. Construction and installation services were provided by independent contractors selected through a competitive bidding process. Our personnel provided project management services, including contract negotiation and supervision of construction, testing and certification of all facilities. The construction period of a new network varied depending upon such factors as the number of backbone route metres to be installed, the initial number of buildings targeted for connection to the network and the general deployment of the network. Construction was planned to allow revenue-generating operations to commence prior to the completion of the entire city-network. After installing the network backbone, expansion to other regions of a metropolitan area is evaluated based on detailed assessments of market potential. Once a building is connected to our network, connecting additional tenants requires less investment in infrastructure and therefore generates higher margins. Based upon our experience with our operational networks, we believe that a new competitive local network can be commercially operational within six months after construction commences. The Networks We use the latest technologies and network architecture to develop highly reliable infrastructure for delivering high-speed, quality digital voice, internet, IP, data and video telecommunications services. The basic transport platform consists primarily of optical fibre, in some cases, equipped with Dense Wave Division Multiplex equipment, or DWDM. DWDM systems carry multiple wavelengths over long distances, without the need for intermediate regeneration of signals at the electrical level. It is a mechanism to increase transmission speeds on fibre-optic systems by allowing multiple signals to be encoded into multiple wavelengths and transmitted down the same fibre. This DWDM system in turn is overlaid with either high capacity IP (including ATM and Frame Relay) equipment deployed in diverse configurations or high capacity SDH equipment deployed in rings with dual paths, both of which give us the capability of routing customer traffic simultaneously in two directions, eliminating loss of service in the event of a cut cable. The network consists of fibre optic rings extending to customer locations, with each ring connecting an average of five to seven customer locations. We extend SDH rings to each customer's premises over our fibre optic cable and transmission facilities. We then place necessary customer-dedicated or shared electronic equipment at a location near or in the customer's premises to terminate the link. The combination of IP and SDH technology allows a wide range of customer services to be provided with flexibility and reliability. We own -22- substantially all of the fibre in our networks and the majority of the ducts in which it is laid. Where fibre or ducts are not owned by us they are leased from the owner. We serve our customers from one or more nodes or hubs strategically positioned throughout our networks. The node houses the transmission and switching equipment needed to interconnect customers with each other, carriers and other networks. Redundant electronics, with automatic switching to backup equipment in the event of failure, protect against signal deterioration or outages. Continuous monitoring of system components focuses on proactively avoiding problems rather than just reacting upon failure, and permits near real time reporting on the network status to the customer, using web browsers for access to these reports. Network coverage is provided constantly, monitoring equipment and facilities and providing customer assistance and support. We use an internal staff of technicians to both install and repair electronics and provide service to customers. We own and operate major switches in all of our operational markets for switching local, national and international calls. We add switched, dedicated and routed services to our basic fibre optic transmission platform by installing sophisticated digital electronics at our network nodes and at customer locations. Similarly, we provide router and LAN equipment at the customer's premises and in our nodes to provide high-speed internet, ATM and LAN interconnection services. We strive to have two major suppliers of services and equipment. If a supplier has the capability to provide services or equipment in several markets, we negotiate a master supply agreement. At the present time, the following companies are major suppliers to us: Nortel and Siemens for switches, Nortel, Marconi and Lucent for transmission, Cisco and Alcatel for IP and ATM services and Pirelli and Corning for fibre optic cable. The technology being used in the Long Distance network is also a DWDM system. Initially, this DWDM system has been deployed with a 32-wavelength capacity per fibre - each at 10Gbit/s giving a capacity per fibre of 320Gbit/s. The system may be expanded, in time, to 160 wavelengths giving each fibre a capacity of 1.6 Tbit/s. The fibre to be supplied is also of the latest technology, being a development of the Non Zero Dispersion Shifted Fibre. This type of fibre has been used for long distance networks for the past few years, permitting longer distances between repeaters and more wavelengths than conventional fibres, resulting in improved quality and reduced cost. Nortel has supplied the DWDM system for the Long Distance network and Corning has supplied its LEAF(R) fibre. We use DSL equipment in the offices of the incumbent operators (when permitted by `unbundling' regulation) to provide multiple IP based services to small and medium sized companies as well as utilising the incumbents' wholesale DSL offers where appropriate. We have developed an IP backbone network to support our IPVPN and internet client base. This largely follows our optical networks, which are used as an underlying infrastructure. To support global connectivity, the IP backbone also extends, through diverse links, to dual points of presence in New York, where we have peering and transit arrangements to provide U.S. and rest-of-world connectivity. We have deployed a number of internet hosting and housing centres, known as "Internet Solution Centres," or ISCs. The ISCs are large-scale equipment rooms. These are constructed with resilient power, networking and managed environmental systems. The ISCs are connected to the IP backbone within the local country networks. The ISCs provide a managed environment for customers wishing to host applications, such as web sites and e-commerce platforms. Currently we use Cisco equipment within our internet backbone. Cisco routers and switches are also used within the local country networks and the Internet Solutions Centres. Our IP network is accredited as a "Cisco Powered Network." -23- Billing and Information Systems Maintaining sophisticated and reliable billing and customer service information systems that provide billing, accounts receivable and customer support is a core capability necessary to record and process the data generated by a telecommunications service provider. Accordingly, we use Remedy Corp.'s Action Request System for customer service, project management and fault management in addition to billing systems provided by Ericsson, and Independent Technology Systems. We will continue to make significant investments to upgrade and acquire sophisticated information systems designed to enable us to: (i) monitor and respond to customer needs by developing new and customised services; (ii) provide customised billing information; (iii) provide high quality customer service; (iv) verify payables to suppliers; (v) rapidly integrate new customers; and (vi) improve least-cost routing of traffic on our network. We provide billing in local currency, itemised call detail and electronic output for select accounts. While we believe that our systems are currently sufficient for our operations, our network intelligence, selling and financial reporting systems will require enhancements and ongoing investments to accommodate our growth. A usage-based billing offering for hosting and access customers has been introduced. This expansion of our product and service range gives customers the flexibility to pick their internet connectivity according to their usage profile and reflects our innovative customer-oriented approach to service. The introduction of a usage based billing solution is another measure of our commitment to maximising the benefit to customers of our continuing infrastructure and service investment. Customers, large and small, can select a billing model that most closely matches their actual usage profile. The new system presents customers with a choice based on usage profiles resulting from the customer's connectivity pattern. It means actual bandwidth use rather than mere availability governs what the customer pays. By offering this new product feature, we strive to ensure that we maintain a lead in servicing our business. Competition In every region, we compete primarily with the dominant PTOs. We also face competition for customers' switched traffic from a number of smaller service providers. By region, our primary competitors are as follows: North Region We compete primarily with the incumbent operators, i.e., Belgacom in Belgium, TDC in Denmark, Eircom in Ireland, KPN in The Netherlands, Telia in Sweden and BT in the U.K. We also face competition from a number of pan-European operators, including MCI, Cable & Wireless, BT, Level 3 and others. There are also some local infrastructure competitors, such as Versatel and Priority Telecom in The Netherlands, and Versatel and Telenet in Belgium. In Sweden and Denmark, we also compete with Tele2. In the U.K., domestic competitors include Energis. Central Region We compete primarily with the dominant PTOs, i.e., Telekom Austria, Deutsche Telekom in Germany and Swisscom in Switzerland. In Germany, we also face competition from several other operators, notably Arcor, BT, MCI and Level 3 who have built-out nation-wide backbone networks, and MCI, along with some city carriers (which are often owned or supported by local governments) who have built local infrastructure in selected geographies. Priority Telecom, in Austria, is a local infrastructure competitor. In Switzerland, TDC-Sunrise, MCI WorldCom and SOLPA each has a strong domestic market position. South Region The principal competitors in the South Region are the incumbent operators, i.e., France Telecom in France, Telecom Italia in Italy, Telefonica in Spain and PT in Portugal. We also face competition in France from Cegetel, LDCom/Neuf Telecom and Completel. In Italy, we compete with major national new entrants such Wind-Infostrada, e.Biscom and Albacom, and in Spain with major national players such as Auna, JazzTel and Uni2. In Portugal, competition is relatively limited, but we also face competition from entrants, mainly from ONI. Regulatory Environment We believe we have obtained all national and local government authorities, permits or licences or comply with all conditions as are required in order to be able to conduct our business as currently contemplated, in each of the jurisdictions in which we operate. European Union regulatory framework -24- On 25 July 2003, the European Union, or E.U., regulatory framework for electronic communications (a concept encompassing telecommunications, cable TV and broadcast transmission services) came into force. The new framework represents a complete overhaul of the previous regulatory regime and reduces the previous legal measures from 28 to 8. It aims to create a regime that will reflect the current state of competition and take into account developing markets and technological change. A key feature of the new regulatory package is that it contains a drive towards common market definitions and common regulatory instruments to assess and address the dominance of certain operators on communications markets within the E.U., and is based on concepts that are identical to those employed in general competition law. The main measures include the Authorisation Directive; the Access and Interconnection Directive; the Universal Service Directive; and an over-arching Framework Directive. The Framework Directive identifies the "candidate" markets that the European Commission believe may require specific regulatory attention and introduces the concept of "Significant Market Power", or SMP. It is complimented by a separate Recommendation listing the markets that are considered "relevant", i.e. which the European Commission considers to be candidates for ex-ante sector-specific regulation, on the grounds that there may be structural competition problems ("Recommendation on Relevant Product and Service Markets within the electronic communications sector susceptible to ex ante regulation in accordance with the Framework Directive") and by Guidelines aimed at assisting National Regulatory Authorities, or NRAs, in the Member States in designating SMP operators ("Guidelines on market analysis and the assessment of significant market power under the Community regulatory framework for electronic communications networks and services"). Both instruments are soft law instruments that are not legally binding. In the future, this package will be supplemented by non-binding guidance (soft law) to NRAs on the remedies to impose on SMP operators. Under the new regulatory framework, NRAs will no longer grant individual licences. Instead, general authorisations will allow any organisation to build networks and offer services, subject only to general conditions that are applicable to all operators. Moreover, NRAs in each Member State are responsible for reviewing the competitiveness of the markets identified by the Commission, taking utmost account of the Guidelines and the Recommendation. If they find that there is a SMP in a market, and that competition law is not likely to be sufficient to address any problems that result from that SMP, they will be required to impose appropriate and proportionate obligations on the firms identified as having SMP. In line with the principle of subsidiarity, the implementation of E.U. directives and policy remains different in every E.U. Member State, but the intent and spirit of liberalisation has now been broadly adopted and the new framework has introduced additional features aimed at enhancing harmonisation. These elements are on the one hand the setting up of the European Regulators Group, or ERG, an advisory body bringing together all the NRAs and aiming to consult with the Commission on best practices in implementing the new regulatory framework; and on the other hand the so-called Article 7 Consultation and Transparency mechanism (referring to the procedure set in place by Art. 7 of the Framework Directive), whereby NRAs are required to notify NRAs in other Member States and the European Commission of draft measures relating to market definition, SMP designation and remedies if such draft measures would affect trade between Member States. NRAs and the Commission have the opportunity to comment within one month and the Commission even has the power to issue a veto, where such measures seek to define markets other than those defined in the Recommendation or in relation the designation of operators with SMP, where and when the Commission considers that the measures would affect trade between Member States or if the Commission has serious doubts as to its compatibility with Community law and in particular the policy objectives listed in Article 8 of the Framework Directive. The telecommunications regulatory regimes in each of the countries in which we are currently operating therefore have increasingly common features. However, although E.U. Member States were given until 25 July 2003 to implement the new directives into their national law and to regulate the telecommunications sector in accordance with this new legal and regulatory package, many Member States did not meet this deadline. Details of the progress towards implementation in our major countries are given below. -25- Iceland, Liechtenstein and Norway are bound by the E.U. directives as a consequence of their membership of the European Economic Area. Switzerland is not required to follow the E.U. directives but has implemented a broadly similar national legal and regulatory framework for telecommunications. We are currently not subject to regulatory constraints on the retail prices we charge to our end-user customers, although the dominant PTO may be subject to retail price controls under each national regulatory regime, which result in a price ceiling on the market. We are at present not subject to regulatory constraints on the wholesale prices we charge to other operators, but this may be subject to change, in particular as regards incoming calls on our network and leased line terminating segments (potentially including Ethernet and other non-switched data services). For these activities, we might in the future become the subject of regulatory attention/scrutiny in every E.U. Member State, and potentially obligations to publish terms and conditions, and in some cases possibly requirements of non-discrimination and cost-based pricing. It is however difficult to anticipate if this could result in any material adverse change to our revenues or margins, as the implementation process is not finalised in any Member State. Early indications are that Member States do not intend to impose cost-based pricing on operators such as us for any service. North Region Belgium Full telecommunications liberalisation was introduced in Belgium on 1 January 1998. We have been granted a public telecommunications network licence in Belgium covering the main areas of economic importance and a nationwide voice telephony licence. With the new regime, the Regulator has published two communications to install the new authorisation regime by notification. Currently, our infrastructure and voice telephony licence remain valid. The Government is considering the activation of the Universal Service Obligation Fund in Belgium. Denmark In Denmark, no licence, authorisation, registration or other procedure is applicable for conducting fixed network telecommunications activities. The European package has been implemented by Act No 450 of 10 June 2003 and entered into force on 25 July 2003. Moreover, certain provisions of the Framework Directive (2002/21/EC) and the Authorisations Directive (2002/20/EC) are reflected in Act No 421 of 6 June 2002 on Radio Frequencies, which entered into force on 1 July 2002. The regulator is late in its market analysis process, as it is only in the first stage of data collection in order to analyse the markets. It is therefore difficult to assess the impact in practice of the new regulatory framework on us but little disruption is expected. Ireland In Ireland, we are authorised to run our network and provide services pursuant to general conditions of entitlement issued by the Commission for Communications Regulation on 29 August 2003. Ireland has already implemented the European package through the Communications Regulation Act 2002 and by various other instruments. The regulator is in the process of carrying out market reviews to assess the scope of regulation required on players with significant market power. The Act has created a new regulator, ComReg (Commission for Communications Regulation) a statutory body responsible for the regulation of the electronic communications sector (telecommunications, radiocommunications and broadcasting transmission) and the postal sector in Ireland. The Netherlands Full telecommunications liberalisation was introduced in The Netherlands in 1997. We are registered and authorised as a provider of public telecommunications services, as a builder or provider of a public telecommunications network and as a builder or provider of leased lines in The Netherlands. The current Telecommunications Act is dated 15 December 1998. The European package will be implemented by a new Telecom Act, which is expected early in 2004. The market analyses will be used by the Regulator to assess the scope of regulation required on players with SMP. Sweden -26- In Sweden, we have had to register with the NRA, PTS, to enable us to build our network and provide services. On 5 June 2003, the Government Bill for the transposition act (Electronic Communications Act (2003:389)) was adopted by the Parliament. It entered into force on 25 July 2003. Data collection for the market analyses has been completed for all markets and PTS is currently carrying out an extensive preliminary consultation covering all markets, except markets 14 (Wholesale trunk segments of leased lines) and 17 (Wholesale international roaming for mobile). At this stage of the process, it is difficult to assess the impact in practice of the new regulatory framework on us. It must however be noted that, at this consultation stage, we have been designated as having SMP in market 9, i.e. call termination on individual public telephone networks provided at a fixed location, but with lighter obligations then those imposed on the incumbent operators. The final decision on this matter is expected to be taken in week 21-23 of the year 2004. The United Kingdom In the United Kingdom, the European package has been implemented by the Communications Act 2003 and by various instruments implemented under that act. The regulator has carried out market reviews to assess the scope of regulation required on players with SMP. The results of this have continued many of the important aspects of the old regime resulting in little disruption to our business. Regulation of BT at the retail level, however, is reduced. We are entitled to run our network and provide the full range of services pursuant to general conditions of entitlement issued by the Director General of Telecommunications on 25 July 2003. The Communications Act 2003 created a new regulator, OFCOM. OFCOM will be responsible for regulating not only the telecoms sector but also all the other media industries - TV, radio (spectrum and content) and so on. In 2004, OFOCM began conducting a strategic review of telecoms regulation. This may involve fundamental change to regulation in the UK, though it is not yet possible to say what any changes might be. Norway and Finland In Norway and Finland, we have registered as a provider of telecommunications services. Central Region Austria In Austria, a new Telecommunications Act 2003, or TKG 2003, has been enforced on the 20 August 2003 and transforms the new regulatory framework to national law. The former licence regime has been replaced by a system of authorisations for providing telecommunications services by notifying the providing of telecommunication services to the NRA. Licences and notifications of services under the former regulatory framework remain in force, so that we are entitled to operate a public fixed telecommunications network, to offer leased lines and to provide internet and data services. Since the enforcement of the TKG 2003, a market delineation ordinance has been issued by the NRA according to the Recommendation on Relevant Markets in the communications sector of the European Commission (bitstream access market has not been published as a separate market, as the NRA has initiated a separate consultation investigating the geographic dimension of this market; is there one nationwide market or several geographic markets?). The market analyses have been initiated in the 2003 four quarter and first results are expected at the end of 2004 first quarter or beginning of 2004 second quarter. Germany The German Telecommunications Act of 25 July 1996 provides a licensing and regulatory framework for telecommunications activities in Germany. In 1998, the German telecommunications market was finally liberalised. The NRA, RegTP, is tasked with advancing the development of the postal and telecommunications markets; targets are liberalisation and deregulation. In the future RegTP will also be responsible for energy regulation. In view of the direct impact of the new directives from 25 July 2003, the former need of requiring licences under ss. 6 of the Telecommunications Act is no longer valid. In consequence the licences for the establishment and operation of public telecommunications networks and for the provision of voice telephony services are no longer issued under ss. 6 of the Telecommunications Act. Irrespective of the abolition of the licencing obligation under ss. 6 of the Telecommunications Act frequency assignment is still required for the use of frequencies. -27- In April 2003, the Ministry of Economics and Labour published a series of legislative instruments to facilitate adoption of the new regulatory package. Germany failed to implement the directives by the deadline. In consequence, the E.U. started a claim against Germany. In 2003, RegTP started several public consultations and market reviews to define the 18 markets of the E.U. directive. Several hearings will follow. On 15 October 2003, the Government adopted the bill of the New Telecommunication Act and the formal legislative procedure started with the first reading in the Bundestag in the middle of January 2004; two further readings will follow. Several provisions in the bill are in breach of E.U. law and if enacted in their current form will have a highly negative impact on our competitiveness. Some examples are: o additional regulatory hurdle with "functioning competition" o "double dominance" test for wholesale regulation, and o further financial burdens for operators, etc. Consequently, we have started an alliance with other pan-European operators to influence the current legislative process. Switzerland Switzerland is not a member of the E.U., but liberalised its telecommunications market on 1 January 1998 and has broadly followed the E.U. liberalisation policies. We have obtained a concession covering the establishment and operation of our networks and we have the licence as a telecommunication service provider for fixed network, which allows the provision of telecommunication services. The concession grants similar rights and imposes similar obligations as those in other European countries, through the individual licencing system. However the new regulatory framework and the relevant market analysis is not an issue in Switzerland. The Swiss Telecommunication Law does not currently require Swisscom to unbundle its local loops, but the Decree on Telecommunications Services (as amended from 7 March 2003) requires full unbundling of the local loop together with bitstream and shared access. This Decree became effective on 1 April 2003. In practice, the Decree may not be successful in enforcing local loop unbundling because its provisions may be the subject of a Court appeal by Swisscom in the absence of a mandate for unbundling derived from primary legislation. The revision of the Telecommunication Law is still under discussion in the national parliament and it is expected that it will not become effective before 2005 and currently the trend is against more liberalisation/regulation, e.g. ex-ante is excluded and Unbundled Local Loop is not supported by the majority. Changes in the Decree on Address Elements for Telecommunication, or AEFV, became effective on 1 April 2003 with new requirements concerning mainly Value Added Services. A new revision of the Decree on Price Announcements was published at 4 February 2004 and become effective on 1 June 2004. The changes mainly concern the price announcement aspects of Value Added Services. OFCOM has announced that downloadable web-diallers cannot use the Primary Reference Source numbers (090x) of the content providers anymore; this came into force on 1 April 2004. The Federal Communication Commission (ComCom) decided in November 2003 that the regulated Interconnection prices of Swisscom for the years 2000 to 2003 were about 25 - 35 % too high. Swisscom has appealed against this decision to the Federal Court. Swiss fixed to mobile termination rates are the highest in Europe and we have been in negotiation with Swisscom Mobile to halve the rates. If we cannot reach agreement on this issue, we will consider an appeal to ComCom. South Region France France has not yet implemented the new E.U. directives. Legislation was adopted in December 2003 and in January 2004 relating to universal service, retail tariff controls, the status of France Telecom and the right for public entities (municipalities, regional authorities, etc.) to become full-service telecommunications operators, but the most important transposition legislation is still pending before Parliament. On 12 February 2004, the National Assembly adopted a draft Bill transposing the core of the new E.U. level regulatory framework. This Bill will in due course be examined and voted on by the Senate, and a special reconciliation procedure between the -28- Senate and the Assembly will thereafter be followed, with the objective of finalising a joint text shortly after its adoption by the Senate. In accordance with the new E.U. directives, the new French legislation will abolish individual licensing (a partial abolishment has already occurred on 25 July 2003, by means of a joint letter of the Minister and the National Regulatory Authority). In the meantime, we remain entitled to operate a public telecommunications network in all French regions of economic importance and to provide voice telephony services on a nation-wide basis under a combined L.33-1 and L.34-1 licence most recently amended on 5 January 2000. Upon the entry into force of the new regime, our licence will be converted into one or several registrations with the NRA, Autorite de Reglementation des Telecommunications, or ART. The new legislation will also institute a market definition, market analysis and SMP designation system, which will result in the imposition of regulatory obligations on operators found to have SMP, and in the withdrawal of regulatory obligations where no SMP is found. Although the law has not yet been adopted, ART has initiated the data collection exercise which is necessary to conduct these tasks. Current expectations are that the new regime will result, as of Q4 2004, in a tightening of certain interconnection and wholesale broadband access obligations, especially on France Telecom and on mobile operators (who are major suppliers to us), and in a weakening of retail price control on France Telecom. Direct regulation of our business is a possibility under the new regime, but this is not expected to result in major changes compared to the existing situation. Italy Full telecommunications liberalisation was introduced in Italy on 1 January 1998. On 16 September 2003, the new "Electronic Communications Code" entered into force which implemented the new E.U. Directives. Compared to the previous Italian regulatory regime, the new Code provides for a lighter market access regime. Under the new Code, in fact, individual licenses are no longer required, while all electronic communications services are subject to general authorisations that are deemed as granted upon filing of the relevant applications. Also, the new Code provides for an allocation of powers and competencies between the Ministry of Communications and the Italian Communications Authority. The Ministry of Communications is mainly in charge of the granting and the administration of the general authorisations while the Italian Communications Authority is mainly dedicated to the adoption of sector specific regulations. Spain Spain was granted with temporary exemptions from the applicability of the E.U. directives by the European Commission, resulting in full market opening in Spain on 1 December 1998. The European package has been implemented by the new Telecommunications Act 32/2003, (Ley General de Telecomunicaciones), published in the Official Gazette on November 3rd and entering into force the following day. Four regulations will develop the 32/2003 Telecommunications Act. The regulator has not carried out market reviews up to now, so therefore, no assessments of SMP/remedies have been made. Due to the large market share of Telefonica in all defined markets (by the Framework Directive), continuation of many important aspects of the old regime is expected. Nevertheless, last November and before the market analysis was ended, the NRA approved an important decrease of Telefonica's price cap applied to retail voice telephony prices and fully liberalised retail ADSL prices. The new Telecom Act 32/2003 implements the notification system stated by the Authorisation Directive 2002/20/CE. Accordingly, there are only two types of authorisations: authorisation to provide electronic communications networks and authorisation to provide electronic communication services. The new regulation does not distinguish between national and regional authorisations. In addition, the new act has created a new Radio Spectrum Agency. The Telecommunications Market Commission responsibilities are currently being discussed under a new Regulation developing the new Telecom Act. This new regulation is expected to be enacted next spring. No relevant changes are expected further than implementation of E.U. regulatory framework although the Universal Service Obligation Fund could become an issue during this year. Portugal -29- As well as in Spain, Portugal was granted with temporary exemptions from the applicability of the E.U. directives by the European Commission, resulting in full market opening in 1 January 2000. The European package has been implemented in Portugal by Law no. 5/2004, of 10 February 2004 (Electronic Communications Law). Under this law (which has entered into force immediately), the Portuguese telecom regulator is expected to start carrying out market reviews to assess which are the relevant telecom markets and the players with significant market power in such markets. In Portugal, we have obtained two licences, one to provide a fixed telephone service and another to establish and provide a public telecommunications network, according to Decree-Law no. 381-A/97, of 30 December 1997. We are also registered with Autoridade Nacional de Comunicacoes, or ANACOM, to provide a wide number of telecommunications services that do not require a licensing procedure (e.g., number translations, internet access, international ATM). C. Organisational structure We are the holding company for the following subsidiaries, each of which is a private company registered in its country of incorporation. Each subsidiary operates in its country of incorporation. Name Date of Incorporation Country of Incorporation --------------------- ------------------------ COLT Telecom Holdings Limited (1) 6 December 1999 England and Wales COLT Telecom Europe Limited (1) 28 June 1996 England and Wales Callshop Etc. Limited *(2) 16 October 1995 England and Wales City of London Telecommunications Limited (2) 16 August 1985 England and Wales COLT Netherlands Holding Limited (3) 17 April 1988 England and Wales COLT Telecom Finance Limited (1) 20 January 2002 England and Wales COLT Telecom Finance Denmark (4)(5) 22 April 2002 England and Wales COLT Telecom Finance Euro (4)(5) 22 April 2002 England and Wales COLT Telecom Finance Sweden (4)(5) 22 April 2002 England and Wales COLT Telecom Finance Switzerland (4)(5) 22 April 2002 England and Wales COLT Telecom Limited (2) 18 October 1996 England and Wales COLT Telecommunications Nominees Limited (6) 26 March 2002 England and Wales COLT Telecommunications *(4)(6) 15 December 1989 England and Wales COLT Telecom Pension Trustees Limited (2) 16 November 2000 England and Wales COLT Telecom QUEST Trustees Limited (2) 3 February 2000 England and Wales COLT Telecom Share Scheme Trustees Limited (2) 2 February 2001 England and Wales COLT Telecom Austria GmbH *(3) 28 September 1998 Austria COLT Telecom SA *(3) 16 September 1997 Belgium COLT Telecom A/S (3) 20 November 2000 Denmark COLT Telecom Finland Oy*(3) 19 August 2002 Finland COLT Telecommunications France SAS *(3) 23 October 1995 France COLT Telecom Holding GmbH *(3) 17 March 1995 Germany COLT Telecom GmbH *(7) 22 November 2001 Germany COLT Technology Services India Private Limited (8) 1 April 2004 India COLT Telecom Ireland Limited *(3) 31 March 2000 Ireland COLT Telecom SpA *(3) 4 November 1997 Italy COLT Telecom BV *(9) 28 May 1998 The Netherlands COLT Telecom Norway A.S. *(3) 9 January 2001 Norway COLTEL-Servicos de Telecomunicacoes Unipessoal Lda *(3) 17 January 2001 Portugal COLT Telecom Espana SA *(3) 2 January 1997 Spain COLT Telecom AB *(3) 11 October 1999 Sweden COLT Telecom AG *(3) 30 July 1997 Switzerland COLT Telecom U.S. Corp. (3) 19 November 1996 Massachusetts USA COLT Internet U.S. Corp. (3) 27 September 1999 Delaware USA <FN> Notes: -30- * Operating Companies. (1) 100% owned by the company (2) 100% owned by COLT Telecom Holdings Limited. (3) 100% owned by COLT Telecom Europe Limited. (4) A company incorporated with unlimited liability. (5) 99% owned by the company and 1% owned by COLT Telecom Holdings Limited. (6) 100% owned by COLT Telecom Limited. (7) 100% owned by COLT Telecom Holding GmbH. (8) 99% owned by COLT Netherlands Holding Limited and 1% by COLT Telecom Europe Limited (9) 100% owned by COLT Netherlands Holding Limited. </FN> D. Property, Plant and Equipment We lease node sites, office and internet space and other facility locations and sales administrative offices in each of the cities in which we operate networks. All of the property that we occupy is on a leasehold basis, without major encumbrances, and it is all either in use or in preparation for use in our operations, or it has been identified as being surplus to requirements and the building is being actively marketed either on a part or full basis either by surrender, sub-letting or assignment of the lease, as appropriate. We have a 3 year plan to reduce the property that we occupy to approximately 250,000 square metres. We had by 31 December 2003, achieved reductions of approximately 56,000 square metres. We believe that our properties, taken as a whole, are in good operating condition and are suitable and adequate for our business operations. At 31 December 2003, we leased an aggregate of approximately 321,495 square metres, including the following principal locations (n.b. the figures stated in "size" relate to the original areas in 2002 as a benchmark; "status" provides an update to that benchmark): Location Size Use Status - -------- ---- --- ------ Richard-Nneutra-Gasse 10, Vienna, Austria 7,000 square metres Internet Solution Centre Fully marketed Kartner Ring 12, Vienna, Austria 2,374 square metres Office, Node and Storage Part marketed Paepsemlaan 16-16a, Paepsem Business Park, 1,413 square metres Internet Solution Centre Occupied Anderlecht, Belgium Nooderlaan 121, Antwerp, Belgium 1,727 square metres Office Node and Storage Occupied 1930 Zaventem, Brussels, Belgium 6,850 square metres Internet Solution Centre Fully marketed Rue De Planeur, 10 Brussels, Belgium 3,665 square metres Offices, Storage Part disposed 1430 Chaussee De Haecht, Brussels, Belgium 1,100 square metres Office Node and Storage Occupied Borgmester Christiansens Gade 55, Copenhagen, 4,963 square metres Office, Node and Storage Occupied Denmark -31- Location Size Use Status - -------- ---- --- ------ St. Stephens Street Central Gate, New Town Road, 1,645 square metres Office, Node and Storage Occupied Birmingham, England Chase Road, Park Royal, London, England 8,412 square metres Internet Solution Centre Occupied Beaufort House, 7,480 square metres Offices Occupied 15 St. Botolph Street, London, England Princes Court, Wapping Lane, London, England 5,000 square metres Internet Solution Centre Occupied Unit F, 20/22 Wharf Road 3,470 square metres Offices and Storage Occupied London, England 4 Norton Folgate, 3,390 square metres Office, Node and Storage Part disposed London, England 79 Cavendish Street, London, England 3,344 square metres Offices Fully marketed 15 Marylebone Road, London, England 2,902 square metres Office, Node and Storage Part disposed City Forum, City Road, London, England 2,330 square metres Node Occupied Sovereign House, 1 King John Court, London, England 1,898 square metres Office, Node and Storage Occupied 126 Chapman Street, Lehman Street, London, England 1,472 square metres Storage Occupied Poplar Business Park, Poplar High Street, Aspen 485 square metres Offices Occupied Way, Tower Hamlets, London, England Samuel House 185 square metres Node Occupied St. Albans Street Haymarket, London, England Coriander Avenue, Clifton, Street, London, England 74 square metres Storage Occupied One Canada Square, Canary Wharf, Isle Of Dogs, 28 square metres Node Occupied London, England Rue Des Teinturiers, 9 Lyon 3eme, Lyon, France 2,523 square metres Office, Node and Storage Occupied -32- Location Size Use Status - -------- ---- --- ------ 93 Avenue Du Prado, Marseille, France 870 square metres Office, Node and Storage Occupied 152 Avenue du Prado, Marseille, France 330 square metres Offices Fully marketed 23-27 RuePierre Valette, Malakoff, Paris, France 11,340 square metres Office, Node and Storage Occupied Cap Horn, Les Ulis, Cortebeouf, Paris, France 9,130 square metres Internet Solution Centre Occupied Rue De La Fontaine Au Roi, 21 Paris, France 6,131 square metres Storage Fully disposed Rue Wattignes, 60/62, Paris, France 4,121 square metres Internet Solution Centre Part marketed and part disposed 63 Boulevard Bessieres, Paris, France 2,941 square metres Internet Solution Centre Occupied 25 rue de Chazelles, 2,317 square metres Office, Node and Storage Occupied Paris, France Rue De Notre Dames Des Victoires, 46 129 Rue 1,606 square metres Offices Fully disposed Montmartre, Paris, France La Defense 5, Le Lafayette 2, Place Des Vosges, 272 square metres Offices Occupied Paris, France Wiebestrasse 49 Werk 3 Berlin, Germany 7,948 square metres Internet Solution Centre Occupied 46-49 Wieberstrasse, Berlin, Germany 2,693 square metres Office, Node and Storage Occupied Uhlandstrasse 181 - 183, Berlin, Germany 1,800 square metres Office, Node and Storage Part marketed Magnusstasse 13-15, Cologne, Germany 1,612 square metres Office, Node and Storage Part marketed 90 UerdingerStrausse, Dusseldorf, Germany 3,060 square metres Office, Node and Storage Occupied 4 Heriotstrasse, 21,275 square metres Offices Part marketed and part Frankfurt, Germany disposed -33- Location Size Use Status - -------- ---- --- ------ Langer Kornweg 34, Kelsterbach, 12,494 square metres Internet Solution Centre Part marketed and part Frankfurt, Germany disposed Bleichstrasse 52, 6,973 square metres Offices Fully marketed Frankfurt Germany 16-22 Gervinusstrasse, Frankfurt, Germany 6,328 square metres Office, Node and Storage Part disposed Walter Klob Strasse 13, Frankfurt, Germany 3,687 square metres Office, Node and Storage Part marketed and part disposed Eschersheimer Landstrasse 10, Frankfurt, Germany 3,638 square metres Office, Node and Storage Part disposed 306 Hanuaer Landerstrasse, 2,620 square metres Internet Solution Centre Occupied Frankfurt, Germany Schmidstrasse 12, Frankfurt, Germany 2,320 square metres Offices Occupied Sportalle 72, 22335 Hamburg, Germany 5,603 square metres Internet Solution Centre Part marketed and part disposed Drebahn 1, Deutschlandhaus, Hamburg, Germany 2,048 square metres Office, Node and Storage Occupied Wendenstrasse 255, Hamburg, Germany 1,800 square metres Office, Node and Storage Occupied ABC Strasse, 19, Hamburg, Germany 1,239 square metres Offices Fully disposed Calenberger Neustadt, Sheet 1389, Hanover, Germany 1,760 square metres Office, Node and Storage Part marketed 11 Nawiasky Strasse, Munich, Germany 8,108 square metres Internet Solution Centre Fully disposed Von-der-Tann-Strasse 5,125 square metres Office, Node and Storage Part marketed 11, Munich, Germany 26 Munchner Strasse, Uterfohring, Munich, Germany 2,830 square metres Office, Node and Storage Occupied Kronenstrasse 25, Stuttgart, Germany 1,750 square metres Office, Node and Storage Occupied Foxes Property, Long Mile Road, Walkinstone, 6,316 square metres Internet Solution Centre Fully disposed Dublin, Ireland -34- Location Size Use Status - -------- ---- --- ------ East Wall Road, Docklands, Dublin, Ireland 1,533 square metres Office, Node and Storage Occupied Seagrave House, 19-20 Earlsfort Terrace, Dublin, 459 square metres Offices Fully disposed Ireland Via Lancetti, Milan, Italy 6,735 square metres Office, Node and Storage Occupied Viale Jennet 56, 3,162 square metres Office, Node and Storage Occupied Milan, Italy 127-129 Via Simone 4,900 square metres Office, Node and Storage Occupied Martini, Rome, Italy Environment Park, Via Livorono 60, Turin, Italy 3,386 square metres Office, Node and Storage Occupied Bouwery 71-73, Amstelveen, Amsterdam, The 9,148 square metres Internet Solution Centre Fully marketed Netherlands 12-14 van de Madeweg, Amsterdam, The Netherlands 7,000 square metres Office, Node and Storage Occupied Luchtvaartstraat, Amsterdam, 2,275 square metres Internet Solution Centre Occupied The Netherlands Groothandelsgebouw, Rotterdam, 2,653 square metres Office, Node and Storage Occupied The Netherlands Estrada Da Outorela, Carnaxide, Oeiras, 2,174 square metres Office, Node and Storage Occupied Lisbon, Portugal Calle Acero 5-9, 8,850 square metres Internet Solution Centre Part marketed Y Motores 83-89, Barcelona, Spain Gran Via De Les Corts Catalanes, 8-10 Hospitalet De 1,697 square metres Office, Node and Storage Occupied Llobregat, Barcelona, Spain Poligono Industrial Monoteras, 5,000 square metres Internet Solution Centre Occupied Madrid, Spain Telemaco 5, Madrid, Spain 4,250 square metres Office, Node and Storage Part marketed Karlsrogartan 2, Solna, Stockholm, Sweden 10,726 square metres Internet Solution Centre Part marketed and part disposed -35- Location Size Use Status - -------- ---- --- ------ Oxen Mindre 33, Luntmakargatan 18, Stockholm, Sweden 1,906 square metres Office, Node and Storage Occupied Rue De Montbrillant 36, Geneva, Switzerland 1,481 square metres Office, Node and Storage Occupied Umbau Bardnerstrasse 820, Zurich, Switzerland 7,250 square metres Internet Solution Centre Fully marketed Murtschenstrasse, 27 Baslerpark, Baslerstrasse 25, 3,566 square metres Office, Node and Storage Occupied Zurich, Switzerland Murtschenstrasse, 27 3,444 square metres Office and Storage Fully disposed Baslerpark, 2 Baslerstrasse 25, Zurich Switzerland <FN> Fully marketed = the whole property is actively being marketed Part marketed = only a portion of the property is actively being marketed Fully disposed = the whole property is has been sub-let / surrendered / assigned Part disposed = only a portion of the marketed space has been sub-let / surrendered / assigned </FN> Item 5. Operating and Financial Review and Prospects A. Operating results The following discussion and analysis should be read in conjunction with our Financial Statements and notes thereto included in this report. Our Financial Statements have been prepared in accordance with U.K. GAAP, which differs in certain respects from U.S. GAAP. See Note 25 to our Financial Statements for a summary of the principal differences between U.K. GAAP and U.S. GAAP as they relate to us. Unless otherwise noted, all amounts are presented in British pounds sterling. The results for the three years ended 31 December 2003 include the impact of exceptional transactions and provisions. We believe that it is useful for investors to be also provided with an analysis of the underlying financial and operating results of the Company before the impact of these material non-operational amounts. Therefore in the following discussion and analysis, reference is made to both UK GAAP and non UK GAAP measurements. Pursuant to the requirements of Item 10(e) of Regulation S-K under the Securities Act, we have provided a reconciliation of non-GAAP financial measurements to the most directly comparable GAAP financial measurement. The table below lists these measurements and starting with UK GAAP identifies the reconciling items to arrive at the non UK GAAP measurement. Key financial data 2003 2002 2001 - ------------------ L'm L'm L'm --- --- --- Turnover 1,166.3 1,027.2 905.7 Infrastructure sales - - (3.8) --------------------------------------------- Turnover excluding infrastructure sales 1,166.3 1,027.2 901.9 ============================================= Cost of sales 971.4 1,451.9 941.7 -36- Exceptional items - (526.3) (135.8) Costs associated with infrastructure sales - - (2.4) --------------------------------------------- Cost of sales before exceptional items and costs associated with infrastructure sales 971.4 925.6 803.5 ============================================= Interconnection and network costs 766.9 731.9 704.9 Exceptional items - (18.3) (62.4) Costs associated with infrastructure sales - - (2.4) --------------------------------------------- Interconnection and network costs before exceptional items and costs associated with infrastructure sales 766.9 713.6 640.1 ============================================= Network depreciation 204.4 720.0 236.8 Exceptional items - 508.0 73.4 --------------------------------------------- Network depreciation before exceptional items 204.4 212.0 163.4 ============================================= Gross profit (loss) 195.0 (424.7) (36.0) Margin on infrastructure sales - - (1.4) Exceptional interconnect and network costs - 18.3 62.4 Exceptional network depreciation - 508.0 73.4 --------------------------------------------- Gross profit before margin on infrastructure sales and excluding exceptional cost of sales 195.0 101.6 98.4 ============================================= Operating expenses 272.0 353.9 323.9 Exceptional items 2.5 (61.9) (39.8) --------------------------------------------- Operating expenses before exceptional items 274.5 292.0 284.1 ============================================= Selling, general and administration costs 233.5 261.0 265.0 Exceptional items 2.5 (18.9) (27.9) --------------------------------------------- Selling, general and administration costs before exceptional items 236.0 242.1 237.1 ============================================= Other depreciation and amortisation 38.5 92.9 59.0 Exceptional items - (43.0) (12.0) --------------------------------------------- Other depreciation and amortisation before exceptional items 38.5 49.9 47.0 ============================================= Loss for period (124.7) (718.3) (360.4) Gross profit on infrastructure sales - - (1.4) Exceptional interconnect and network cost of sales - 18.3 62.4 -37- Exceptional network depreciation - 508.0 73.4 Exceptional selling general and administration costs 2.5 19.0 27.9 Exceptional other depreciation and amortisation - 43.0 12.0 Exceptional other (income) expense (7.5) (106.1) (56.0) --------------------------------------------- Loss for period before margin on infrastructure sales and exceptional items (134.7) (236.1) (242.1) ============================================= We are a leading pan-European provider of high bandwidth data, internet, voice and advanced business communications services to business and government customers across Europe. We operate fibre-optic networks in the major financial and business centres of Europe with each of our local city-networks and Internet Solution Centres inter-linked to form a single IP-based pan-European network. At 31 December 2003, we operated approximately 20,000 route kilometres (12,420 route miles) of integrated international digital fibre optic network, providing long distance international service to customers, linking 32 major cities in 13 countries augmented by a further 42 other network cities and 11 Internet Solution Centres across Europe. Our revenues for the year ended 31 December 2003 were L1,166.3 million, an increase of 14% on 2002. The increase in turnover was driven by continued demand for our services from existing and new customers and new service introductions. However, the rates of growth were affected by weak economic growth across Europe generally. Cost of sales decreased from L1,451.9 million in 2002 to L971.4 million in 2003, a decrease of 33%. This decrease was principally due to the fact that the exceptional items relating to impairment and severance that were recognized in 2002 were not repeated in 2003. Cost of sales, before exceptional items, increased from L925.6 million in 2002 to L971.4 million in 2003, an increase of 5%, and this was mainly as a result of revenue growth. The gross profit for 2003 was L195.0 million compared to the L424.7 million gross profit reported in 2002. This increase was principally due to the fact that the exceptional items relating to impairment and severance that were recognized in 2002 were not repeated in 2003. The gross profit, before exceptional items, for 2003 was L195.0 million compared to the L101.6 million gross profit before exceptional items reported in 2002 reflecting the overall growth of the business, improved mix and the benefits of our ongoing cost containment. Operating expenses decreased from L353.9 million in 2002 to L272.0 million in 2003, a decrease of 23%. This decrease was principally due to the fact that the exceptional items relating to impairment and severance that were recognized in 2002 were not repeated in 2003. Operating expenses, before exceptional items, decreased from L292.0 million in 2002 to L274.5 million in 2003, mainly as a result of our ongoing cost containment. In December 2003, an exceptional profit of L2.5 million was recognised on the disposal of COLT eCustomer Solutions France SAS ("Fitec") and COLT Internet AB (Sweden Internet). Gains arising from the purchase of debt during 2003 amounted to L7.5 million, compared to L101.7 million in 2002. In 2003 we recognized exchange gains of L6.4 million compared with exchange gains in 2002 of L12.4 million. These gains were due primarily to movements in the British Pound relative to the U.S. dollar on cash and debt balances denominated in U.S. dollars. Due to hedging, there were no significant exchange gains or losses resulting from movements in the British Pound relative to the Euro. In 2002 and 2003, the losses on ordinary activities were L718.3 million and L124.6 million respectively. The difference is due mainly to the exceptional items in 2002, shown in the key financial data table above. -38- At 31 December 2003, we had balances of cash and investments in liquid resources totalling L802.4 million compared with L934.9 million at 31 December 2002. We are a holding company for our subsidiaries and have no material business operations, sources of income or assets other than the stock of our subsidiaries. Because we conduct our operations through subsidiaries, our cash flow and our ability to meet our obligations under the notes, including payment of principal, premium, if any, and interest, depends upon the cash flow of our subsidiaries and their dividends, fees, loans, and other payments to us. Our subsidiaries have no obligations to make any payments under the notes or to make funds available to us so that we can make payments. Some of our subsidiaries are governed by local laws regarding how much they may pay in dividends or in what situations they may pay dividends. For example, these laws may prohibit dividend payments when net assets fall below subscribed share capital, when the subsidiary lacks available profit or when the subsidiary fails to meet certain capital and reserve requirements. In addition, some of our financing arrangements also limit the situations where our subsidiaries may pay us dividends or make loans or other distributions. Our subsidiaries have not guaranteed our payment obligations under the notes. Thus, our right to receive the assets of any subsidiary upon its liquidation or reorganisation is subordinated to the claims of the subsidiary's creditors, except where we are a creditor of the subsidiary. If we were a creditor of a subsidiary, our right to be paid back would be subordinated to any indebtedness of the subsidiary that was either: o secured by a security interest in that subsidiary's assets, or o senior to that subsidiary's indebtedness to us. Our telecommunications services are broadly grouped into two categories, switched and non-switched, and include high bandwidth data, internet and voice services. Internet services include a range of internet access, transit, hosting, as well as additional ISC related services enabling content distribution and other value added services. We currently offer both non-switched and switched services in all the markets in which we operate. In future markets, we expect we will continue to introduce both switched and non-switched services to the extent that regulatory conditions permit. In addition, we offer DSL based services encompassing a range of high speed access techniques. Internet services offer corporate end users and other ISPs high quality, high speed data rates while providing users the benefits of both an ATM transatlantic backbone network as well as our local SDH access network. The following is a brief description of our services: Switched services Through switching centres in each city, we offer our customers high quality local, national and international switched telecommunications services to the extent permitted by regulation in each country. In each of our markets, we offer a full range of switched services. Customers include end users directly connected to our network, telecommunications carriers and end users, which connect to our network indirectly through the network of the national PTO. Switched service revenue is based on customer minutes of use as well as destination of calls. Most customers utilise our network as one of two or more potential service providers and typically have the ability to increase or decrease their use of our services at little or no cost. We compete based on our ability to offer the best value in terms of quality and price to customers that desire reliable, high quality and cost effective services. Pricing for switched services has decreased as competition has increased, and we believe this trend will continue for the foreseeable future. Price reductions will reduce our gross margins if costs do not decrease at the same rate. Non-switched services We offer a full range of non-switched services including private wire, VPN, LAN interconnection, video and internet services. Non-switched revenue is based on monthly rates for specific services and does not generally vary with usage levels. In general, we enter into non-exclusive contracts with our end user customers that typically last from one to three years and, upon expiration, are either renegotiated or automatically converted to month-to-month arrangements. Pricing is based on a number of factors, including bandwidth, distance and charges by the dominant local provider, usually the national PTO, for comparable services. Although we are often not the only service provider to our customers, we have been able to increase our share of a customer's non-switched services through service quality, flexibility and the ability to quickly respond to customer requests. -39- Once service is initiated with a particular customer, we seek to expand non-switched services by increasing the number of services installed and the bandwidth of services provided. In addition, we will seek to offer non-switched customers more services including switched services as regulatory conditions permit. We offer a portfolio of internet products including high bandwidth leased line internet access utilising our IP network and world-wide peering agreements. We also provide a permanent connection for the delivery of IP traffic for customers reselling bandwidth. A co-located server housing service that provides secure rack space enabling customers to locate their own servers and telecommunications equipment in secure sites with a dedicated high-speed Ethernet connection to our internet backbone is available. Supplementary value-added products and services, including managed access routers, firewalls and content filtering are also offered. Segmental organisation We operate in a single business segment, telecommunications and in geographical areas as discussed below. Country activities and local business are managed by local management teams. These local management teams are co-ordinated through regional and functional organisational structures. Our organisational structure is based on geographic regions and we consider our reportable segments to be North, South and Central. Prior years have been restated on that basis. We define our geographic regions as follows: Region Countries comprising the region ------ ------------------------------- North Region Belgium, Denmark, Ireland, The Netherlands, Sweden and the United Kingdom South Region France, Italy, Portugal and Spain Central Region Austria, Germany and Switzerland Network operations The costs associated with the initial installation and expansion of our existing networks, including development, installation and early operating expenses, have been, and in any new markets would be expected to be, significant and result in negative cash flow. Capital expenditures on network, services and systems infrastructure totalled approximately L141.0 million in 2003. Critical Accounting Policies Our consolidated Financial Statements are prepared in accordance with U.K. GAAP, which require us to make estimates and assumptions. We believe that of our significant accounting policies, which are described in Note 1 to our consolidated Financial Statements included in this report, the following are important to our financial condition and results and involved a higher degree of judgment and complexity, and are therefore considered critical. In the consolidated Financial Statements we also provide a reconciliation of our net loss and net equity from the reported U.K. GAAP to U.S. GAAP. Revenue Recognition Under UK GAAP, revenue for switched services, which are generally billed in arrears, and for non-switch and other services, which are generally billed in advance, are recognised when services are provided. Turnover from installation and other up-front activities is recognised in the same period as related costs. Under U.S. GAAP, in accordance with S.E.C. Staff Accounting Bulletin 101 "Revenue Recognition", customer installation revenues together with attributable direct costs, up to the level of the associated revenue, are recognised over the expected customer relationship period, which is estimated based upon our historical experience of customer retention patterns. This requires us to assess the period management believes the customer is expected to maintain a service contract with us, which may exceed the contract term. Revenue recognised is adjusted to reflect changes in management's estimates for provisions required for possible billing or service credits. Cost of sales -40- Cost of sales includes payments made to other carriers, depreciation of network infrastructure and equipment, direct network costs and construction costs associated with infrastructure sales. When telephony traffic is carried by other operators, we incur interconnect costs. Some interconnect costs are subject to regulation by local regulatory authorities in the countries in which we operate. A determination may give rise to amendments, most often in the form of reductions, to interconnect costs relating to prior periods. We review our interconnect costs on a regular basis and adjust the rate at which these costs are charged in the profit and loss account in accordance with the estimated interconnect costs for the current period. Amendments to costs relating to prior periods are made in the current period, but only when recovery or payment of these amounts is reasonably certain. Receivables We perform ongoing reviews of the bad debt risk within our receivables and make provisions to reflect our views of the financial condition of our customers and their ability to pay in full for amounts owing for services provided. Such reviews, particularly in the current environment of slower economic growth in Europe and turbulence in the telecommunications sector, are difficult and the financial condition of certain customers may be worse than is perceived by management, resulting in the need for additional provisions. Tangible fixed assets Under U.K. GAAP, tangible fixed assets are recorded at historical cost. Network infrastructure and equipment comprises assets purchased and built, at cost, together with capitalised labour, directly attributable to the cost of construction. Under U.S. GAAP, the interest cost incurred during the period of construction of the network infrastructure is capitalised as part of the cost of the assets. The annual depreciation charge is sensitive to the estimated service lives allocated to each asset type. We regularly review these asset lives and change them when it is considered necessary to reflect our current estimates of their remaining lives in light of changes in technology, the actual condition and expected utilisation of the assets concerned. Impairment Under U.K. GAAP, tangible and intangible assets are reviewed for impairment whenever events or changes in circumstances indicate that carrying amounts may not be recoverable. Goodwill is also reviewed for impairment at the end of the first financial year after acquisition. An impairment loss is recognised to the extent that the carrying amount of an asset exceeds its recoverable amount, being the higher of its value in use and net realisable value, and is computed in accordance with our accounting policy and the requirements of FRS 11 `Impairment of Fixed Assets and Goodwill'. Under U.S. GAAP, FAS 144 `Accounting for the impairment or disposal of long-lived assets' requires long-lived assets to be evaluated for impairment whenever events or changes in circumstances indicate that the carrying amount of a long-lived asset is not recoverable. On a regular basis, the undiscounted estimated future net cash flows associated with the asset are compared to the assets carrying amount to determine if impairment has occurred. If such assets are deemed impaired, an impairment loss equal to the amount by which the carrying amount exceeds the fair value of the assets is recognised. If quoted market prices for the assets are not available, the fair value is calculated using the present value of estimated expected future net cash flows. Under U.S. GAAP, FAS 142 `Goodwill and other intangible assets' requires that goodwill and intangible assets with indefinite useful lives not be amortised but should be tested for impairment annually. This impairment test has been included in the review detailed above. Considerable management judgment is necessary in the preparation of the forecasted cash flows. While the calculation of the discounted future cash flows projected to arise from the use of assets is based upon management's best estimates of such cash flows and the required discount rate, these estimates do contain an amount of uncertainty. Management's estimates may change over time and actual results may differ from those estimates due to the economic, technological and competitive environment in which we operate. -41- Resulting from such a review for the year ended 31 December 2003, we have made no impairment provision for the year. Deferred tax In accordance with U.K. GAAP, from time to time we must report an item of income, deduction, gain, or loss for financial accounting purposes in a financial period prior to the financial period in which we must report the same item for tax accounting purposes. When we recognise income for financial accounting purposes before we do for tax purposes, then U.K. GAAP rules state that we should accrue, as a liability, our estimate of the tax to be paid in the future, using the average tax rates that are expected to apply in the periods in which the timing differences are expected to reverse (based on the tax laws and rates in effect at the balance sheet date). Similarly, when we recognise a deduction or a loss for financial accounting purposes before we can for tax purposes, we should accrue, as an asset, our estimate of the future tax benefit we will receive where it is more likely than not that there will be suitable taxable profits in the future from which the asset can be recovered. We do not discount these estimated assets or liabilities. See Note 8 to our consolidated Financial Statements included in this report for disclosure of the amount of our deferred tax asset. Under U.S. GAAP rules, we account for deferred tax assets and liabilities on temporary differences between income for financial accounting and tax purposes, and we reduce the value of deferred tax assets (that is, deferred tax benefits) to the amount that we consider likely to be recovered on future tax returns. Provisions Our provisions are established based on our best estimate of the amounts necessary to settle existing obligations or commitments as of the balance sheet date. In 2002, we made provision for future rents, services and re-instatement costs associated with certain ISCs being closed or "mothballed" and excess leased space. Management must estimate the financial impact of sustaining contractual commitments, unutilised facilities, exiting certain activities, sublease arrangements and disposal and contractual termination costs. The estimate for the provision required is inherently judgmental and may change based upon actual experience of future void periods and costs associated with dilapidation and costs of re-instatement during the course of the void period and at the conclusion of the lease terms. At 31 December 2003, such provisions amounted to L50.0 million. In February 2002, we announced an operational effectiveness review programme to reduce staff levels by approximately 500. On 27 September 2002, we announced a pan-European organisational restructuring following the completion of the construction of our core network infrastructure, which is expected to result in the reduction of our workforce by 800 additional employees over the following twelve months. At 31 December 2003, provisions in respect of the cost of these programmes amounted to L12.9 million and are expected to be utilised during 2004. Year Ended 31 December 2003 compared to Year Ended 31 December 2002 Turnover Turnover increased from L1,027.2 million in 2002 to L1,166.3 million in 2003, an increase of L139.1 million or 14%. The increase in turnover was primarily driven by continued demand for our services from existing and new customers and new service introductions. However, the rates of growth have been affected by weak economic growth across Europe generally. Turnover also benefited from the weakness of the British Pound relative to the Euro. At constant exchange rates turnover grew by 6%. Turnover from corporate customers increased from L584.8 million in 2002 to L692.7 million in 2003, an increase of 18%. Turnover from corporate customers represented 59% of total turnover in 2003 compared with 57% in 2002. Switched turnover from corporate customers in 2003 was L337.0 million, an increase of 14%. Non-switched and other turnover from corporate customers in 2003 was L355.7 million, an increase of 23%. Turnover from wholesale customers increased from L442.5 million in 2002 to L473.6 million in 2003, an increase of 7% and represented 41% of total turnover compared with 43% in 2002. Switched turnover from wholesale customers in 2003 was L365.7 million, an increase of 11%. Non-switched and other turnover from wholesale customers in 2003 was L108.0 million, a decrease of 5%. -42- In 2003, 21.9 billion switched minutes were carried compared with 20.0 billion in 2002. Average switched revenue per minute increased by 3% in 2003 over 2002. At 31 December 2003 we had 26.6 million voice grade equivalent private wires in service, an increase of 30% compared to 31 December 2002. Growth in non-switched services reflected the growth in demand for local, national and international bandwidth services, partially offset by circuit cancellations, and to a lesser extent, the disposal of COLT eCustomer Solutions France SAS, or Fitec, towards the end of the year. The growth in non-switched services also reflects the growing success we are achieving in the provision of IPVPN services. North Region At 31 December 2003, we had 11 city-networks operational: Amsterdam, Antwerp, Birmingham, Brussels, Copenhagen, Dublin, London, Manchester, The Hague, Rotterdam and Stockholm, which was unchanged from the number of city-networks at the end of 2002. Turnover increased by 12.4% to L372.6 million compared to 2002. Growth in turnover reflected our expanded geographic reach, expanded product range as well as our success in extending sales to existing and new customers. Central Region At 31 December 2003, there were 11 city-networks operational: Berlin, Cologne, Dusseldorf, Frankfurt, Geneva, Hamburg, Hanover, Munich, Stuttgart, Vienna and Zurich which was unchanged from the number of city-networks at the end of 2002. Turnover increased by 15.0% to L494.4 million compared to 2002. Growth in turnover reflected our expanded geographic reach, expanded product range as well as our success in extending sales to existing and new customers. South Region At 31 December 2002, there were 10 city-networks operational: Barcelona, Lisbon, Lyon, Madrid, Marseilles, Milan, Paris, Rome, Turin and Valencia, which was unchanged from the number of city-networks at the end of 2002. Turnover increased by 12.6% for the year to L299.3 million compared to 2002. Growth in turnover reflected our expanded geographic reach, expanded product range as well as success in extending sales to existing and new customers. Cost of Sales Cost of sales decreased from L1,451.9 million in 2002 to L971.4 million in 2003, a decrease of 33%. This decrease was principally due to the fact that the exceptional items relating to impairment and severance that were recognized in 2002 were not repeated in 2003. Cost of sales, before exceptional items, increased from L925.6 million in 2002 to L971.4 million in 2003, an increase of L45.8 million or 5%. Interconnection and network costs before exceptional items, increased from L713.6 million in 2002 to L766.9 million in 2003 as a result of the overall increase in business partially offset by ongoing cost containment measures. Network depreciation, before exceptional items, decreased from L212.0 million in 2002 to L204.4 million in 2003. The decrease was primarily attributable to the impairment provisions recorded in September 2002, partially offset by further investment in fixed assets to support the growth in demand for services and new service developments. In 2002, an exceptional charge of L18.3 million was recognised for severance provisions related to the staff reduction programmes announced in February and September 2002 and an impairment charge of L508.0 million was recognised to ensure that the asset base remained aligned with the realities of the market place. There were no exceptional charges in 2003. Operating Expenses Operating expenses decreased from L353.9 million in 2002 to L272.0 million in 2003, a decrease of 23%. This decrease was principally due to the fact that the exceptional items relating to impairment and severance that were recognized in 2002 were not repeated in 2003. Operating expenses, before exceptional items, decreased from L292.0 million in 2002 to L274.5 million in 2003. -43- Selling, general and administrative expenses, before exceptional items, decreased from L242.1 million in 2002 to L236.0 million in 2003. The reduction in 2003 reflected ongoing cost containment measures. Selling, general and administrative expenses before exceptional items as a proportion of turnover was 20% in 2003 compared with 24% in 2002. Other depreciation and amortisation, before exceptional items, decreased from L49.9 million in 2002 to L38.5 million in 2003. The reduction in 2003 reflected the effect of the impairment provisions recorded in September 2002 and other assets being fully depreciated, partially offset by increased investment in customer service and support systems. In 2002, an exceptional charge of L18.9 million was recognised for severance provisions related to the staff reduction programmes announced in February and September 2002 and an impairment charge of L43.0 million was recognised to ensure that the asset base remained aligned with the realities of the market place. There were no exceptional charges in 2003. In December 2003, an exceptional profit of L2.5 million was recognised on disposal of COLT eCustomer Solutions France, or Fitec, and COLT Internet AB (Sweden Internet). Interest receivable, interest payable and similar charges Interest receivable decreased from L38.1 million in 2002 to L26.7 million in 2003 due to reduced average balances of cash and investments in liquid resources and lower rates of return during the period. Interest payable and similar charges decreased from L96.3 million in 2002 to L88.3 million in 2003. The decrease was due primarily to a reduction in debt levels reflecting the purchase and redemption of some of the Company's outstanding notes during 2002 and 2003. Interest payable and similar charges in 2003 included: L34.4 million (2002: L36.1 million) of interest and accretion on convertible debt; L51.7 million (2002: L57.5 million) of interest and accretion on non-convertible debt, and L2.2 million (2002: L2.7 million) of interest and unwinding of discounts on provisions. Gain on purchase of debt Gains arising on the purchase of debt during 2003 amounted to L7.6 million. Gains arising on the purchase of debt in 2002 were L101.7 million. Redemption of U.S. Dollar Senior Discount Notes On 22 December 2003, all of the outstanding U.S. dollar 12% Senior Discount Notes due 2006 were redeemed at the principal amount of the Notes plus accrued interest for a cash consideration of L120.7 million. There was no redemption in 2002. Exchange gain (loss) In 2003, there were exchange gains of L6.4 million compared with exchange gains of L12.4 million in 2002. These gains were due primarily to movements in the British pound relative to the U.S. dollar on cash and debt balances denominated in U.S. dollars. In 2002, there was an exceptional exchange gain of L4.8 million from the unwinding of the British pounds forward contracts previously held as a condition of the bank facility with us terminated in June 2002. Tax on Loss on Ordinary Activities In 2002 and 2003, we generated losses on ordinary activities of L718.3 million and L124.6 million respectively and therefore did not incur a tax obligation. Year Ended 31 December 2002 compared to Year Ended 31 December 2001 Turnover Turnover increased from L905.7 million in 2001 to L1,027.2 million in 2002, an increase of 13.4%. Excluding infrastructure sales in 2001 the revenue increase was 13.9%. There were no infrastructure sales in 2002. While the slowdown in economic growth across Europe has impacted the level of demand from our customers, -44- particularly those within the wholesale sector, we have been able to grow overall revenues by attracting new customers, introducing new services and developing the level of business with existing customers. Turnover from switched services increased from L532.6 million in 2001 to L623.4 million in 2002. Growth in switched revenue reflects a change in mix towards higher revenue per minute business. Switched minutes decreased from 20.2 billion in 2001 to 20.0 billion in 2002. Average switched revenue per minute increased by 18% in 2002, compared to 2001. Carrier revenues represented 34% of total switched revenue in 2002 compared with 36% in 2001. Turnover from non-switched services, increased from L366.7 million in 2001 to L402.1 million in 2002. Growth in non-switched and other revenue reflects continuing growth in demand for local, national and international bandwidth from both corporate and wholesale customers, partially offset by circuit cancellations from selected carriers exiting the market or rationalising their networks. Increased turnover also reflects growth in internet related services including hosting, the introduction of new services including IP-VPN, expansion into new markets and the inclusion of the Fitec results following its acquisition in July 2001. At 31 December 2002, we had over 20 million private wire voice grade equivalents in service, an increase of 33% compared to 31 December 2001 and 2,774 racks installed, an increase of 25% compared to 31 December 2001. Non-switched turnover from retail customers represented 72% of total non-switched turnover in 2002 compared with 62% in 2001. Turnover from other activities was L1.8 million in 2002 and L6.3 million in 2001. Turnover from other activities in 2001 included L3.8 million of infrastructure sales. There were no infrastructure sales during 2002. North Region At 31 December 2002, we had 11 city-networks operational: Amsterdam, Antwerp, Birmingham, Brussels, Copenhagen, Dublin, London, Manchester, The Hague, Rotterdam and Stockholm, which was unchanged from the number of city-networks at the end of 2001. Turnover increased by 5.9% to L331.5 million compared to 2001. Growth in turnover reflected our expanded geographic reach, expanded product range as well as our success in extending sales to existing and new customers. 343 buildings were added during the year bringing the total at 31 December 2002 to 2,730. Switched minutes carried during the year decreased by 29.4% to 5,457 million compared to 7,733 million in 2001 as a result of a reduction in low priced switched minute business. Private wire voice grade equivalents at the end of the year totalled 8.749 million, an increase of 45.5% over the position at the end of 2001. There were 966 racks in service at the end of the year compared to 651 racks at the end of 2001 reflecting the continuing growth in demand. DSL based services were available from 106 central offices at the end of the year compared with 59 at the end of 2001, also an indication of greater demand. During the year we were chosen as a primary contractor to provide service to Transport for London. This is a minimum L15 million transaction and the partnership will have a term of at least five years. We also won a major contract to provide high bandwidth services to the Belgian government as part of its e-government project, and NASDAQ Europe placed a major IPVPN order covering 30 sites in 6 countries. Among other significant new customers were Cadbury Schweppes, RTE, the Irish national television service, Oracle, Siemens and Rabobank. In The Netherlands we were selected by the Dutch government to be one of its four providers of web hosting activities and in Germany we won new business with the Federal Bureau of Statistics and the Humboldt University, Berlin. We were also successful in gaining a major contract for IPVPN services with SWIFT, the supplier of secure messaging services to the financial industry and we also provided an IPVPN solution for SwapsWire, creating the world's first IP-based electronic dealing network for the OTC derivatives market. Central Region At 31 December 2002, there were 11 city-networks operational: Berlin, Cologne, Dusseldorf, Frankfurt, Geneva, Hamburg, Hanover, Munich, Stuttgart, Vienna and Zurich which was unchanged from the number of city- -45- networks at the end of 2001. Turnover increased by 13.0% to L429.8 million compared to 2001. Growth in turnover reflected our expanded geographic reach, expanded product range as well as our success in extending sales to existing and new customers. 356 buildings were added during the year bringing the total at 31 December to 3,784. Switched minutes carried during the year, increased by 23.0% to 11,029 million compared to 8,977 million in 2001. Private wire voice grade equivalents at the end of the year totalled 8,541 million, an increase of 18.1% over the position at the end of 2001. There were 726 racks in service at the end of the year compared to 712 racks at the end of 2001. DSL based services were available from 324 central offices at the end of the year compared with 247 at the end of 2001. The growth was due to our success in increasing sales to new and existing customers, as well as introducing new products and expanding our geographic reach. During the year we sold network services to Universal Music, Bloomberg, and Deutsche Bank, the United Nations International Fund for Agricultural Development and Switzerland's air traffic control administration, Skyguide. A major customer success for eBusiness was a new order for hosting services worth over (euro)1 million per year from the Berlin Stock Exchange. We also secured The Federal Bureau of Statistics in Germany as a customer and were successful in obtaining a contract for the provision of a 140 site IPVPN, awarded by HVB Info, a subsidiary of Hypovereinsbank, the second largest bank in Germany. South Region At 31 December 2002, there were 10 city-networks operational: Barcelona, Lisbon, Lyon, Madrid, Marseilles, Milan, Paris, Rome, Turin and Valencia, which was unchanged from the number of city-networks at the end of 2001. Turnover increased by 25% for the year to L265.9 million compared to 2002. Growth in turnover reflected our expanded geographic reach, expanded product range as well as success in extending sales to existing and new customers. 696 buildings were added during the year bringing the total at 31 December to 2,724. For reasons already stated, switched minutes carried during the year increased by 0.48% to 3,554 million compared to 3,538 million in 2001. Private wire voice grade equivalents at the end of the year totalled 3,133 million, an increase of 51.6% over the position at the end of 2001. There were 1,082 racks in service at the end of the year compared to 849 racks at the end of 2001. DSL based services were available from 89 central offices at the end of the year compared with 45 at the end of 2001. The growth was due to our success in increasing sales to new and existing customers, as well as introducing new products and expanding our geographic reach. During the year we added Group Exane and Pernod Ricard Europe as new customers and in France we signed a master agreement with La Banque Federale des Banques Populaires which offers the potential to provide IPVPN services to 2,200 branches. Among other significant new business for eBusiness was the Jean Paul Gaultier organisation. We also entered into new contracts with the local government authority of Issy les Moulineaux, Europcar, a car rental company, and McCann-Erikson, a media company. An important new customer for our range of very high bandwidth services, including SDH links from 155Mb/s to 2.5Gb/s and Ethernet links from 10 Mb/s up to 1 Gb/s, was Atos Origin, an IT services provider. The football club FC Barcelona also became a new customer with a 3 year contract to provide their hosting services, including media streaming. Banco de Portugal also became a customer, and we continued to achieve success in the government sector with an important new contract with the French Ministry of Agriculture for video streaming services. Cost of Sales Cost of sales increased from L941.7 million in 2001 to L1,451.9 million in 2002 as a result primarily of an exceptional charge of L526.3 million taken against costs associated with the workforce reduction announced in September 2002 and the impairment provision taken to write down the book value of fixed assets. Cost of sales, before exceptional items and costs associated with infrastructure sales, increased from L803.5 million in 2001 to L925.6 million in 2002, an increase of L122.1 million or 15.2%. Interconnection and network costs, before exceptional items and excluding costs associated with infrastructure sales, increased from L640.1 million in 2001 to L713.6 million in 2002. The increase was primarily attributable to higher interconnection charges resulting from higher switch revenue, increased network costs associated with the introduction of -46- additional services on our inter-city network and the inclusion of the Fitec results following its acquisition in July 2001. Network depreciation increased by L483.2 million from L236.8 million in 2001 to L720.0 million in 2002. Exceptional depreciation accounted for L434.6 million of this increase. The increase in network depreciation before exceptional items, from L163.4 million in 2001 to L212.0 million in 2002, was attributable to the significant capital expenditure during 2001 related to the building of the network and further investment in fixed assets in 2002 to support the growth in demand for existing services and new service developments in existing markets. The current nature of the telecommunications market has also led us to re-evaluate the value of our assets. Accordingly, we have written down the book value of certain assets, including parts of our network, equipment and electronics and information technology software assets. In 2002, an impairment charge of L508.0 million was recognised relating to the write down of certain parts of the network, equipment and electronics. Exceptional charges of L18.3 million associated with the announced staff reductions was recorded in 2002. In 2001, an impairment charge of L73.4 million was recognised relating to the "mothballing" of Internet Solution Centres ("ISC") and further charges of L62.4 million were recorded relating to the write down of inventory held for sale and provisions against mothballed ISC rental and other obligations. Operating Expenses During 2002, we repositioned our organisational structure, systems and people to reflect the current nature of the telecommunications market and the completion of our network. The organisation has been changed from one which was appropriate as we entered new geographic markets and built out our network infrastructure to one that is more suited to harvesting that infrastructure, developing our portfolio of advanced services; extending our global reach and growing profitable market share. As part of that process, we reviewed our cost structure and identified a number of areas where efficiency could be improved. From our peak staffing levels of approximately 5,700 people, including 355 temporary and contract workers, we reduced our staffing level such that at the end of 2002 we had 4,855 employees, including 171 temporary and contract workers. We expect to further reduce our staffing level to approximately 4,300 during 2003. Overall, the full year savings which we anticipate to realise during 2004 as a result of our review of our cost structure is approximately L60 million. Operating expenses increased from L323.9 million in 2001 to L353.9 million in 2002, primarily resulting from an exceptional charge of L61.9 million incurred in connection with our employee reduction programme and a further write down of the book value of fixed assets. Operating expenses, before exceptional items, increased from L284.1 million in 2001 to L292.0 million in 2002, an increase of L7.9 million or 3%. Selling, general and administrative expenses (SG&A) decreased from L265.0 million in 2001 to L261.0 million in 2002. SG&A before exceptional items, increased from L237.1 million in 2001 to L242.1 million in 2002, but decreased as a proportion of turnover excluding infrastructure sales from 26.3% in 2001 to 23.6% in 2002. Other depreciation and amortisation, increased from L59.0 million in 2001 to L92.9 million in 2002. In 2002, an impairment charge of L43.0 million was recognised compared with L12.0 million in 2001. Other depreciation and amortisation, before exceptional items, increased from L47.0 million in 2001 to L49.9 million in 2002. In 2002, an impairment charge of L43.0 million was recognised relating to the write down in net book value of leasehold improvements in excess leased space, selected IT software developments and goodwill. Exceptional charges of L18.9 million associated with the announced staff reductions were also recorded in 2002. In 2001 an impairment charge of L12.0 million was recorded relating to the write down in net book value of leasehold improvements in excess leased space and a further charge of L27.9 million was recognised relating to provisions against future rents in the excess leased space. Interest receivable, interest payable and similar charges Interest receivable decreased from L60.7 million in 2001 to L38.1 million in 2002 due to decreased average balances of cash and investments in liquid resources and lower rates of return. -47- Interest payable and similar charges were L112.0 million in 2001 compared with L96.3 million in 2002. The decrease was due primarily to reduced debt levels reflecting the purchase of L198.9 million of our outstanding notes during 2002. In 2001, L143.5 million of debt was purchased. Interest payable and similar charges in 2002 included: L36.1 million of interest and accretion on convertible debt; L57.5 million of interest and accretion on non-convertible debt and L2.7 million of interest, bank commitment fees and unwinding of discounts on provisions. Amounts written off investment in own shares In 2002, we recognised a charge of L0.4 million relating to the revaluation of shares held in a trust for certain compensations plans compared to a charge in 2001 of L2.8 million. Gain on purchase of debt We recorded a gain of L101.7 million during 2002 as a result of the purchase of a number of our notes by COLT Telecom Finance Limited, compared to a gain in 2001 of L58.8 million. Exchange gain (loss) In 2002, we had exchange gains of L12.4 million, compared with losses of L5.2 million in 2001. These gains and losses were due primarily to movements in the British pound relative to the U.S. dollar on cash and debt balances denominated in U.S. dollars. In 2002, an exceptional exchange gain of L4.8 million was recognised on the cancellation of financial hedge instruments after cancellation of a bank facility whose terms required hedging of foreign currency risk. Loss for period For the twelve months ended 31 December 2001 and 31 December 2002, we generated losses on ordinary activities of L360.4 million and L718.3 million, respectively, and therefore did not incur a tax obligation. The increase of L357.9 million in the level of losses was accounted for by the increase in exceptional items from L119.6 million in 2001 to L482.2 million in 2002. Losses on ordinary activities in the North, Central and South regions for the twelve months ended 31 December 2002 were L296.6 million, L146.4 million and L242.2 million, respectively, compared to losses of L131.3 million, L201.9 million and L82.6 million, respectively, for the twelve months ended 31 December 2001. The underlying business performance improved across all regions during 2002, however, all regions incurred exceptional charges during the period. As discussed below, the magnitude of those exceptional charges resulted in increased losses in the North and South regions as compared to 2001. The level of exceptional charges incurred within each region for the twelve months ended 31 December 2002 was L258.0 million, L123.6 million and L175.3 million for the North, Central and South regions, respectively, compared to L61.0 million, L108.1 million and L2.8 million, respectively, for the twelve months ended 31 December 2001. The Central region had a margin on infrastructure sales in 2001 of L1.4 million and there were no infrastructure sales in 2002. Write downs of the book value of certain of our assets, including parts of our network, equipment and electronics, selected information technology software assets and goodwill, together with costs relating to our workforce reduction, accounted for the increase in exceptional charges. Losses before exceptional charges and excluding the margin on infrastructure sales for the twelve months ended 31 December 2002 were L38.6 million, L22.8 million and L66.9 million for the North, Central and South regions, respectively, compared to L70.3 million, L95.2 million and L79.8 million, respectively, for the twelve months ended 31 December 2001. Improved financial performance in the regions accounted for the decreased loss before exceptional charges. New Accounting Standards A number of new US accounting standards were issued during 2001, 2002 and 2003 that will have a potential effect on our consolidated Financial Statements. The detail and the potential effect of our adoption of those accounting standards are discussed in Section f - Other disclosures of Note 25 in the Financial Statements included as part of this report. -48- Transactions with affiliates In December 1996, we entered into a Relationship Agreement with FMR Corp., COLT Inc., Fidelity Investors Limited Partnership, FIL Bank and Trust Company Limited and Fidelity International Limited (the "Contracting Parties"). In general, the Relationship Agreement will continue in effect while the Contracting Parties or their affiliates hold at least 30% of our share capital. The Relationship Agreement contains certain undertakings by the Contracting Parties, including undertakings relating to voting for directors, non-competition, arms length dealings and acquisition of additional Ordinary Shares. We have entered into separate 10 year agreements with Fidelity Capital Associates Inc. ("FCA") (a wholly owned subsidiary of FMR Corp.) under which each of us will provide to the other certain consultancy services. The consultancy services we have agreed to provide to FCA include, regulatory and economic advice, assistance in applying for licences and advice on FCA network construction (outside Europe). We are entitled to fees for services rendered at prevailing market rates for such services which will only be provided if not detrimental to the business or operations of the Company, as determined by our independent directors. FCA's consultancy services to us include on an as and when needed basis, assistance in establishing and maintaining the Company's relationships with banks and other financial institutions, providing tax planning advice and financial and strategic planning. FCA is entitled to fees at the then prevailing market rates for such services. Both of the above agreements are terminable for material breach. No services were provided by us or to us in 2003. The U.K. pension scheme is administered by Fidelity Pensions Management, a subsidiary of Fidelity Investments Management Limited, a wholly owned subsidiary of Fidelity International Limited. The fees for the above services for the year ended 31 December 2003 were approximately L127,000 (2002: L170,000). Pursuant to a contract with us, certain FMR Corp. ("FMR") employees provide consulting and other services to us at agreed rates. The fees for these services for the year ended 31 December 2003 were approximately L1,932,000 (2002: L1,377,000) for FMR employees and L1,095,000 (L300,000) for Fidelity International Limited employees. An amount of L3,194,000 was billed by us during 2003 to Fidelity International Limited for voice, data and eBusiness services (2002: L3,880,000). An amount of L916,000 was billed to us during 2003 by Teranua, a 100% owned subsidiary of FMR Corp., for consultancy services (2002; Lnil). B. Liquidity and capital resources The costs associated with the construction and expansion of our networks, including development, installation and initial operating expenses, have resulted in cumulative negative cash flows. We do not expect to achieve sustainable positive free cash flow until some time during 2005. Net cash inflow from operating activities was L139.3 million in 2002 and L147.9 million in 2003. Changes to cash flow from operations include the effect of the timing of stage billings and payments with telecommunications operators associated with the construction of our inter-city network and the effects of movements in provisions. Net cash outflow from returns on investments and servicing of finance and from capital expenditure and financial investment decreased from L439.3 million in 2002 to L178.3 million in 2003. Free cash flow improved from an outflow of L300.0 million in 2002 to an outflow of L30.4 million in 2003. Free cash flow is a non-GAAP measure but is viewed by management as important as it is the sum of net cash inflow from operating activities less net cash outflow from returns on investments and servicing of finance and from capital expenditure and financial investment. The decrease in net cash outflow was primarily a result of reduced purchases of tangible fixed assets, which decreased from L412.1 million in 2002 to L141.0 million in 2003. -49- Net cash outflow from financing in 2002 was L97.2 million compared with L142.8 million in 2003. The changes were primarily as a result of the redemption of the U.S. dollar 12% Senior Discount Notes on 22 December 2003 for L120.7 million partially offset by reduced bond purchases, which decreased from L97.2 million in 2002 to L23.8 million in 2003. We had balances of cash and investments in liquid resources at 31 December 2003 of L802.4 million compared with L934.9 million at 31 December 2002. We operate a centralised treasury function, the prime objective of which is to optimise the return on our cash balances and to manage our working capital requirements. In addition to liquidity risks, the principal financial risks to which we are exposed arise from volatility in foreign currency exchange rates and interest rates. Our Board regularly reviews these risks and approves associated risk management policies, including treasury strategy. Transactions denominated in foreign currencies are translated at the rate prevailing at the time of the transaction. Monetary assets and liabilities are translated at the period end rate. Exchange differences arising from the retranslation of the opening net assets of foreign subsidiaries, denominated in foreign currencies, and any related loans, together with the differences between profit and loss accounts translated at average rates and rates ruling at the period end are taken directly to reserves. Translation differences on intra-group currency loans and foreign currency borrowings to the extent that they are used to finance or hedge group equity investments in foreign enterprises are taken directly to reserves together with the exchange differences on the carrying value of the related investments. Forward exchange contracts are deemed hedges only where they relate to actual foreign currency assets and liabilities or commitments which have been identified and where they involve the same, or similar, currency as the hedged transaction and reduce the risk to our operations arising from foreign currency exchange movements. Gains and losses on forward exchange contracts deemed as hedges are deferred and included in the value of the related foreign currency transaction. We do not use any other derivative instruments. All other exchange differences are taken to the profit and loss account. We believe that current assets, together with internally generated funds, will provide sufficient funds for us to expand our business as planned and to fund our operating losses. There can be no guarantee that we will not require significant additional funds. Sources of financing may include equity and debt financings and other financing arrangements such as vendor financing. There can be no assurance that additional financing arrangements will be available, or if available, that they can be concluded on terms acceptable to us. Failure to obtain any such financing would result in delay or abandonment of some or all of our development and expansion plans which could have a material adverse effect on our ability to service our debt. Bond buy back We continued to take advantage of volatile financial markets during 2003 and purchased L31.4 (2002: L198.9 million) of our outstanding convertible and non-convertible notes for cash consideration of L23.8 million (2002: L97.2 million). We also redeemed all of the outstanding U.S. dollar 12% Senior Notes due 2006 for L120.7 million, including accreted interest, resulting in net interest savings of approximately L30 million from 2004 to 2006. We will continue to monitor the trading levels of our notes and may take advantage of other such opportunities to enhance shareholder value if they present themselves. See Note 15 to our Financial Statements for a summary of the terms of our debt obligations. Creditors - Amounts falling due after more than one year. At 31 December 2002 2003 2003 L'000 L'000 $'000 ----- ----- ----- Repayable between one and two years Senior convertible notes - 107,771 192,285 -50- Repayable between two and three years Senior convertible notes 98,283 355,732 634,697 Repayable between three and four years Senior convertible notes 321,057 236,628 422,192 Senior discount notes 142,408 - - Senior notes - 83,328 148,674 Repayable between four and five years Senior convertible notes 220,489 - - Senior notes 79,861 176,791 315,431 Repayable in more than five years Senior notes 331,801 184,299 328,826 ---------------------- ---------------------- --------------------- 1,193,899 1,144,549 2,042,105 ---------------------- ---------------------- --------------------- There are no material commitments for capital expenditure. C. Research and development, patents and licences, etc. We do not engage in significant research and development activities. D. Trend information Telecommunications Market 2004 is likely to be another challenging year and, as yet, it is too early to determine whether the improving economic environment will lead to any significant upturn in demand for telecom services across Europe. Throughout 2004 we will seek revenue growth and further improvements in our cost structure, margins and earnings. This, together with our reputation for excellent customer service, will enable us to take advantage of any upturn in the demand for high bandwidth data, internet and advanced telecommunications services. For further discussion of significant recent trends in our financial condition and results of operations, please see Item 5.A, Operating and Financial Review and Prospects - Operating Results and Item 5.B, Operating and Financial Review and Prospects - Liquidity and Capital Resources. Foreign Currency Exchange Rates We trade in the local currencies of the countries in which we operate, which are predominantly Euros. Although fluctuations in foreign exchange rates do not affect our ability to trade in those countries, such fluctuations do affect our results. In 2003, there were exchange gains, before exceptional items, of L6.4 million compared with exchange gains of L12.4 million in 2002. These gains were due primarily to movements in the British pound relative to the U.S. dollar on cash and debt balances denominated in U.S. dollars. In 2002 there was an exceptional exchange gain of L4.8 million from the unwinding of the British pounds forward contracts previously held as a condition of the bank facility which we terminated in June 2002. E. Off-balance sheet arrangements There were no off-balance sheet arrangements. F. Tabular disclosure of contractual obligations The following table summarises the Company's long-term commitments as at 31 December 2003, including commitments pursuant to debt agreements, lease obligations and other long terms contracts. Payment due by period L'000 Total Less than 1-3 3-5 more than 5 1 year years years years ------------------------------------------------------------------------------------ -51- Long-term debt obligations 1,144,549 - 783,459 176,791 184,299 Capital lease obligations 2,605 523 852 310 920 Operating lease obligations 320,234 35,908 88,106 22,683 173,537 ------------------------------------------------------------------------------------ Total contractual cash obligations 1,467,388 36,431 872,417 199,784 358,757 ---------------------------------- ------------------------------------------------------------------------------------ The Company had a Bank Facility of up to L75,000,000 which it cancelled in June 2002. No amounts had been drawn under the facility. Other commercial commitments ---------------------------- Guarantees provided by banks - - - - - Standby repurchase obligations - - - - - Other commercial commitments - - - - - ------------------------------------------------------------------------------------ - - - - - ------------------------------------------------------------------------------------ G. Safe harbor Not applicable. Item 6. Directors, Senior Management and Employees A. Directors and senior management Chairman Barry R. J. Bateman (58) is Vice Chairman of Fidelity International Limited, having served as President of Fidelity International Limited from 1991 until 2001. Mr. Bateman joined Fidelity in 1981, initially as Marketing Director. From 1989 to 1991, he was Managing Director of Fidelity Investment Management Ltd. and from 1986 to 1989 he served as Managing Director of Fidelity Investment Services Ltd. Prior to joining Fidelity, Mr. Bateman was Marketing Director at Datastream from 1975 until 1981 and prior to this served as Research Director at Hoare Govett Ltd. from 1972 until 1975. Mr. Bateman served as Chairman of AUTIF from 1991 until 1993 and is currently a Director of the Investment Management Association. He was appointed to the Board of Directors of COLT on 27 September 1996 becoming the non-executive Chairman on 1 January 2003. Executive Directors Steven P. Akin - President and Chief Executive Officer. Mr. Akin (58) was appointed President and Chief Executive Officer of COLT on 25 July 2002. He served as President of Fidelity Capital, the emerging business development arm of Fidelity Investments, between January 1999 and July 2002 and as a member of Fidelity's Operating Committee. From 1997 to 1999, he was President of Fidelity Investments Systems Company in which position he served as Chief Information Officer responsible for computer operations, global telecommunications networks and enterprise-wide applications support and development. Prior to joining Fidelity in 1992, as President of Fidelity Retail Investor Services, Mr. Akin was President of Sprint Long Distance Consumer Services Group. He also served as Senior Vice President of National Customer Operations of Sprint. In 1987, Mr. Akin was Chief Operations Officer at United Telephone Company Midwest Group. Previously, Mr. Akin served as Chief Operations Officer at United Telephone of Indiana. He was appointed to the Board of Directors of COLT on 23 July 2002. -52- On 22 April 2004, we announced that Mr. Akin would return to a new position with Fidelity in the US later in 2004 and that it is intended he be replaced by Jean-Yves Charlier, whose appointment at Fidelity International Limited was announced on the same day. Mr. Charlier will be seconded from Fidelity International Limited which he joins from BT with significant experience in growing and operating telecommunication groups in Europe and internationally. At BT's Global Services division, he held dual roles as Chief of Operations, responsible for sales and marketing on a global basis, as well as President of Europe, responsible for the company's operations in continental Europe. Prior to his 18 months at BT, the majority of his professional career was spent at Equant and Wang. Non-executive Directors Andreas Barth (59) is currently a senior adviser to General Atlantic Partners, a private equity investment firm, Chairman of the board of BOG Management GmbH and a member of the supervisory board of TDS Informationstechnologie AG. From 1991 to 1999 he was Senior Vice President and General Manager Europe, Middle East and Africa with Compaq Computer Corporation and had previously held management positions at Thomson-CSF, Texas Instruments and Ford. He was appointed to the Board of Directors of COLT on 1 September 2003. Paul W. Chisholm (55) served as our President from 1995 and our Chief Executive Officer from 1996, until January 2001 when he resigned from his executive position. He was appointed to our Board of Directors on 22 September 1996. He served as the first Managing Director of COLT Telecommunications from its inception in 1992 until 1995. From 1988 until 1992, he was the first Vice President and General Manager of Teleport Communications Boston, Inc., one of the first competitive access providers in the U.S. From 1985 until 1988, Mr. Chisholm was the Vice President-Telecommunications of Shawmut Bank in Boston. From 1974 until 1985, he was employed in various management positions at New England Telephone & Telegraph Co. and AT&T Corp. He served as the first Chairman of the Other Licensed Operators Group, a regulatory reform group in the United Kingdom from 1993 to 1995. Mr. Chisholm is also a non-executive director of Sycamore Networks Inc. and Netifice Communications Inc. and Chief Executive Officer of Mindshift Inc.. James. C. Curvey (68) is a Director and Vice Chairman of FMR Corp. He was appointed to our Board of Directors on 29 September 1996 and served as non-executive Chairman between May 1999 and December 2002. Mr. Curvey joined Fidelity Investments in June 1982, as Vice President, Human Resources, became Senior Vice President for Administration in January 1983 and President of Fidelity Capital in December 1986. He served as Chief Operating Officer of FMR from May 1997 until September 1998 and as President and Chief Operating Officer of FMR Corp. from September 1998 until July 2000. Prior to joining Fidelity Investments, Mr. Curvey was Vice President, Human Resources for Chase Manhattan Corp. in New York. Before joining Chase Manhattan Corp. in 1976, Mr. Curvey served for six years as Director of Personnel for the Department of Housing and Urban Development in Washington, D.C. Mr. Curvey is a Director of Geerlings & Wade, a wine distribution company. Vincenzo Damiani (64) was, until August 2002, Corporate Vice President, EDS Corporation and a member of the EDS Executive Board for Europe, Middle East and Africa with specific responsibility for the Mediterranean Region and Chairman of the Board of EDS Italy. Before joining EDS in 1997, Mr. Damiani spent 29 years at IBM where he held several management positions, including President of Marketing and Services of IBM Europe, Middle East and Africa. Mr. Damiani was also a member of the Executive European Committee and member of the Board of IBM Europe. In 1993 Mr. Damiani was appointed Corporate Vice President and President of Digital Equipment Europe. Mr. Damiani is a non-executive Director of Banca di Roma, and is a member of its Executive Committee. Mr. Damiani is also a non executive director of Augeo Holding BV. He was appointed to the Board of Directors of COLT on 23 July 2002. Hans Eggerstedt (66) is a former Finance Director of Unilever, having retired from that position in 1999. Prior to being appointed Finance Director he held a range of management positions with Unilever and is currently a member of the Supervisory Board of Unilever Deutschland. He is also a member of the Advisory Council of the ING Group, a member of the Supervisory Board of Rodamco Europe and has non-executive directorships with Jeronimo Martins and bolero.net. He was appointed to the Board of Directors of COLT on 2 June 2003. Robert Hawley (67) was Chief Executive of British Energy plc until 1997 and before that until 1995 he was Chief Executive of Nuclear Electric plc. He was the Chairman of Taylor Woodrow plc, until May 2003. He is a non- -53- executive director of RockTron plc, Rutland Trust plc and Creative Value Networks (CNV) Ltd. Dr. Hawley is advisor to HSBC Investment Bank plc and is registered with the Securities and Futures Authority. He was the Chairman of the Engineering Council and the Particle Physics and Astronomy Research Council and the CBI/UK Korea Economic Co-operation Council. He was appointed to our Board of Directors on 21 August 1998. Timothy T. Hilton (51) is President of Fidelity Broadband Group. He joined Fidelity in 1996 as Senior Vice President of Fidelity Capital, became a Managing Director and served as President of Fidelity Capital from June 1997 until July 1999 and served as President of Fidelity Ventures from January 1999 until April 2000. Prior to joining Fidelity Mr. Hilton was a senior partner and member of the management and executive committees of the Boston based corporate law firm of Sullivan & Worcester LLP. He was appointed to our Board of Directors on 26 May 1999. H.Frans van den Hoven (80) served as Chairman of the Supervisory Board of ABN AMRO Bank from 1984 to 1994 and as Chairman of Unilever N.V. from 1976 to 1984. He was appointed to our Board of Directors on 30 September 1996. He is a member of the supervisory board of Hunter Douglas and is a director for a number of funds managed by Fidelity International Limited. Senior Management Antony Bates - Interim Chief Financial Officer until 1 May 2004 when he will be appointed to the Board of Directors and as Chief Administrative Officer. Mr. Bates (47) joined us in November 2003 to cover the maternity leave of Marina Wyatt. Tony is a Chartered Accountant having qualified with Arthur Andersen in London. His early career was spent at Philip Morris and then as Finance Director of Habitat UK Ltd. He worked for the EMI Group between 1990 and 2002, initially as Finance Director of the EMI Records Limited, rising through a number of roles of increasing responsibility, to finally become both Group Finance Director of EMI Group Plc and Executive Vice President of EMI Recorded Music. Paul I. David - Director of Marketing. Mr. David (43) joined us in June 2000 to lead our internet and hosting business in the UK, becoming our Director of Marketing responsible for implementing our product and service strategy, in 2002. Prior to this he spent 19 years with Cable and Wireless initially specialising in telecommunications pricing. He then had various marketing and product development positions at Cable & Wireless and Mercury, their UK division and in Hong Kong with Hong Kong Telecom, a company majority-owned by Cable & Wireless, where he eventually became General Manager for Corporate Markets. In 1997 he became Vice President of Intranet and Internet Solutions of Omnes a joint venture between Cable & Wireless and Schlumberger, in the USA. In 1999, Mr. David moved back to Cable & Wireless in the UK as Customer Development Director for its global Multi-National Customers division. J. William Freeze - Managing Director, Multi-National Business. Mr. Freeze (49) joined us in July 2002 as Regional Director for the North Region. Prior to joining us, he held the position of Vice President-Northern Europe for Dell after which he was Chief Operating Officer of KPNQwest between August 2001 and May 2002. The majority of his telecommunications career was spent with AT&T Corp. in the U.S., where he served in various sales, marketing, product management and operations positions, before leaving the United States in 1996, to become the Chief Operating Officer of AT&T-Unisource. Lakh Jemmett - Managing Director, Retail and Wholesale Business. Mr. Jemmett (43) joined us in 1997 as Regional Director. Between 1989 and his joining us he worked for Sprint International and subsequently GlobalOne in various capacities including that of Chief Executive Officer and Operations and Engineering Director of GlobalOne UK. From 1982 until 1989, he worked in a number of marketing and technical positions for both BT and Commercial Cable Telecom. Kenneth C. Starkey - Chief Operations Officer. Mr. Starkey (48) joined us in 2002 as Chief Network Officer, becoming Chief Operations Officer in May 2003 when he took over responsibility for the IT function in addition to Network & Operations. Prior to joining COLT he held the position of Executive Vice President, Telecommunications for Fidelity Investments from 1998 to 2002. From 1987 to 1998 he held various positions with Bear Stearns & Co., including Managing Director of Telecom. Early in his career he was with Executone of New York and MCI Communications Corp. -54- Christopher J. Woodman - Managing Director, Human Resources. Mr. Woodman (42) joined us as Managing Director, Human Resources, in January 2003. Following an early career at Ford Motor Company, London Docklands Development Corporation and Cleanaway, a joint venture subsidiary of GKN/Brambles, Mr. Woodman joined Fidelity International Limited in 1995 as Human Resources Manager. In 1997, he was appointed as Human Resources Director for the Investment and Institutional business organisations within Fidelity International Limited. From 2000 through to the end of 2002, he undertook an assignment with Fidelity Management and Research Company in Boston, MA, as Human Resources Director for the Equity Research and Equity Trading organisations. On his return to the U.K. he was appointed as acting Executive Director of Human Resources for Fidelity International Limited before taking up his current duties with us. Marina M. Wyatt (40) joined us in November 2002 taking over as Chief Financial Officer from 1 January 2003. Immediately before she joined us, she had been Group Financial Director of Psion plc since 1996. She joined Psion originally as Group Financial Controller in 1994. She is a Chartered Accountant and worked for Arthur Andersen LLP in London and in the U.S. between 1985 and 1994. She is a Non-Executive Director of Blackwell Publishing Ltd and was a Non-Executive director of Symbian Ltd from 1998 to 2000. B. Compensation The total aggregate remuneration (including pension contributions) paid or accrued by us to (or for the benefit of) the members of the Board of Directors and the executive officers (who are not directors) taken as a group (19 persons) during the financial year ended 31 December 2003 was L4,017,552. The aggregate compensation paid or accrued by us to all Directors and executive officers as a group during such period included L1,542,610 in bonuses. Name Salary / Travel Bonus PPP/ Blue Pension Housing Other Total - ---- Fee Allowance ----- Cross ------- ------- Benefits ----- -------- --------- --------- -------- Barry Bateman - - - - - - - - Steven Akin 244,800 6,000 489,700 - 20,100 156,000 179,000 1,095,600 Andreas Barth 10,000 - - - - - - 10,000 Paul Chisholm 30,000 - - 9,600 - - - 39,600 James Curvey 15,000 - - - - - - 15,000 Vincenzo Damiani 33,750 - - - - - - 33,750 Hans Eggerstedt 17,500 - - - - - - 17,500 Robert Hawley 33,750 - - - - - - 33,750 Timothy Hilton - - - - - - - - Frans van den Hoven 33,750 - - - - - - 33,750 Antony Bates 52,510 - - - - - - 52,510 Paul David 135,790 - 136,000 1,237 19,100 - 1,797 293,924 Ronald Duff (1) 171,387 - 122,420 8,067 6,170 24,865 - 332,909 William Freeze 193,053 - 140,119 6,094 18,754 48,000 2,228 408,248 Lakh Jemmett 170,502 - 160,000 1,926 28,800 - 1,832 363,060 Mark Jenkins (2) 96,700 - 43,500 800 15,800 - - 156,800 -55- Kenneth Starkey 201,992 - 195,871 10,064 6,170 59,388 - 473,485 Christopher Woodman 125,000 - 80,000 970 20,000 - 1,483 227,453 Marina Wyatt 225,517 - 175,000 713 27,000 - 1,983 430,213 Total 1,791,001 6,000 1,542,610 39,471 161,894 288,253 188,323 4,017,552 <FN> (1) Ronald Duff left the Company's employment with effect from 1st April 2004. (2) Mark Jenkins left the Company's employment with effect from 29 February 2004. </FN> Share options under the Group Share Plan (see Item 6.E for further details) - --------------------------------------------------------------------------- Name 01-Jan-03 Granted Exercised Lapsed 16-Apr-04 Date of Market Option Usual date Usual - ---- --------- ------- --------- ------ --------- exercise value exercise from which expiry -------- ------ price per exercisable date share ----------- ------ --------- - ------------------------------------------------------------------------------------------------------------------------------------ Barry Bateman Nil Nil ------------------------------------------------------------------------------------------------------------------- Nil Nil Steven Akin 500,000 500,000 0.4800 29 Jul 03 29 Jul 12 29 Jul 07 ------------------------------------------------------------------------------------------------------------------- 150,000 150,000 0.7692 28 Jul 06 28 Jul 13 28 Jul 08 650,000 Andreas Barth Nil Nil ------------------------------------------------------------------------------------------------------------------- Nil Nil Paul Chisholm 5,100,000 500,000 4,600,000 25 Feb 04 1.13 0.6875 17 Dec 97 to 17 Dec 06 17 Dec 01 400,000 400,000 1.7000 15 Dec 98 to 15 Dec 07 15 Dec 02 ------------------------------------------------------------------------------------------------------------------- 5,500,000 500,000 5,000,000 James Curvey Nil Nil ------------------------------------------------------------------------------------------------------------------- Nil Nil Vincenzo Damiani 40,000 40,000 0.4800 29 Jul 03 to 29 Jul 12 29 Jul 07 ------------------------------------------------------------------------------------------------------------------- 40,000 40,000 Hans Eggerstedt Nil Nil ------------------------------------------------------------------------------------------------------------------- Nil Nil Robert Hawley 68,060 68,060 7.4940 25 Nov 99 to 25 Nov 08 25 Nov 03 ------------------------------------------------------------------------------------------------------------------- 68,060 68,060 Timothy Hilton Nil Nil ------------------------------------------------------------------------------------------------------------------- Nil Nil - ------------------------------------------------------------------------------------------------------------------------------------ -56- Name 01-Jan-03 Granted Exercised Lapsed 16-Apr-04 Date of Market Option Usual date Usual - ---- --------- ------- --------- ------ --------- exercise value exercise from which expiry -------- ------ price per exercisable date share ----------- ------ --------- - ------------------------------------------------------------------------------------------------------------------------------------ Frans van den 48,000 48,000 17 Dec 96 to 17 Dec 06 Hoven 17 Dec 00 8.5000 for next 16,000 exercised 29.0000 for next 16,000 exercised 14.8600 for next 16,000 exercised ------------------------------------------------------------------------------------------------------------------- 48,000 48,000 Antony Bates Nil Nil ------------------------------------------------------------------------------------------------------------------- Nil Nil Paul David 40,000 40,000 19.1570 11 Aug 01 to 11 Aug 10 11 Aug 05 40,000 40,000 19.4840 10 Nov 01 to 10 Nov 10 10 Nov 05 40,000 40,000 7.1000 8 Jun 02 to 8 Jun 11 8 Jun 06 20,000 20,000 0.4125 26 Feb 03 to 26 Feb 12 26 Feb 07 25,000 25,000 0.4800 29 Jul 03 to 29 Jul 12 29 Jul 07 150,000 150,000 0.7692 28 Jul 06 to 28 Jul 13 28 Jul 08 ------------------------------------------------------------------------------------------------------------------- 165,000 150,000 315,000 William Freeze 400,000 400,000 0.4800 29 Jul 03 to 29 Jul 12 29 Jul 07 90,000 90,000 0.7692 28 Jul 06 to 28 Jul 13 28 Jul 08 ------------------------------------------------------------------------------------------------------------------- 400,000 90,000 490,000 Lakh Jemmett 594,000 594,000 1.7000 15 Dec 98 to 15 Dec 97 15 Dec 02 8,565 8,565 Nil 13.3700 27 Feb 04 to 27 Feb 11 27 Feb 06 75,000 75,000 13.3700 27 Feb 02 to 27 Feb 11 27 Feb 06 200,000 200,000 0.4125 26 Feb 03 to 26 Feb 12 26 Feb 07 120,000 120,000 0.7692 28 Jul 06 to 28 Jul 13 28 Jul 08 ------------------------------------------------------------------------------------------------------------------- 877,565 120,000 8,565 989,000 - ------------------------------------------------------------------------------------------------------------------------------------ -57- Name 01-Jan-03 Granted Exercised Lapsed 16-Apr-04 Date of Market Option Usual date Usual - ---- --------- ------- --------- ------ --------- exercise value exercise from which expiry -------- ------ price per exercisable date share ----------- ------ --------- - ------------------------------------------------------------------------------------------------------------------------------------ Mark Jenkins (1) 160,000 160,000 Nil 6.6000 4 Aug 99 to 4 Aug 08 4 Aug 03 20,000 20,000 Nil 13.3700 27 Feb 02 to 27 Feb 11 cliff vest 20,000 8,000 12,000 Nil 25 Mar 04 0.9525 0.4125 26 Feb 03 to 26 Feb 12 16,000 26 Feb 07 20,000 4,000 Nil 25 Mar 04 0.9525 0.4800 29 Jul 03 to 29 Jul 12 29 Jul 07 ------------------------------------------------------------------------------------------------------------------- 220,000 12,000 208,000 Nil Kenneth Starkey 250,000 250,000 0.5042 6 Aug 03 to 6 Aug 12 6 Aug 07 150,000 150,000 0.7692 28 Jul 06 to 28 Jul 13 28 Jul 08 ------------------------------------------------------------------------------------------------------------------- 250,000 150,000 400,000 Christopher 200,000 200,000 0.4067 3 Mar 04 to 3 Mar 13 Woodman 3 Mar 08 70,000 70,000 0.7692 28 Jul 06 to 28 Jul 13 28 Jul 08 ------------------------------------------------------------------------------------------------------------------- 200,000 70,000 270,000 Marina Wyatt 400,000 400,000 0.4359 21 Nov 03 to 21 Nov 12 21 Nov 07 70,000 70,000 0.7692 28 Jul 06 to 28 Jul 13 28 Jul 08 ------------------------------------------------------------------------------------------------------------------- 400,000 70,000 470,000 - ------------------------------------------------------------------------------------------------------------------------------------ <FN> (1) Mr. Jenkins left the Company's employment with effect from 29 February 2004. </FN> Share options under the Save as You Earn Purchase Plan (see Item 6.E for further details) - ----------------------------------------------------------------------------------------- Name Date of Date of Date of Granted Exercised Lapsed Outstanding - ----- grant vesting expiration ------- --------- ------ 16-Apr-04 ------- ------- ---------- ----------- Barry Bateman Nil Steven Akin Nil Andreas Barth Nil Paul Chisholm Nil James Curvey Nil Vincenzo Damiani Nil Hans Eggerstedt Nil Robert Hawley Nil Timothy Hilton Nil Frans van den Hoven Nil Antony Bates Nil -58- Name Date of Date of Date of Granted Exercised Lapsed Outstanding - ----- grant vesting expiration ------- --------- ------ 16-Apr-04 ------- ------- ---------- ----------- Paul David Dec-01 Mar-05 Aug-05 4,703 4,703 Nil William Freeze Nil Lakh Jemmet Dec-01 Mar-05 Aug-05 4,703 4,703 Mark Jenkins (1) Dec-02 Mar-06 Aug-06 18,000 18,000 Nil Kenneth Starkey Nil Christopher Woodman Nil Marina Wyatt Dec-02 Mar-06 Aug-06 18,000 18,000 <FN> (1) Mr. Jenkins left the Company's employment with effect from 29 February 2004 </FN> Share options under the Deferred Bonus Plan (see Item 6.E for further details) - ------------------------------------------------------------------------------ Name Date of Bonus Date of Matching Exercised Lapsed Outstanding - ---- Grant award vesting award --------- ------ 16-Apr-04 ------- ----- ------- -------- ----------- Barry Bateman Nil Steven Akin Nil Andreas Barth Nil Paul Chisholm Nil James Curvey Nil Vincenzo Damiani Nil Hans Eggerstedt Nil Robert Hawley Nil Timothy Hilton Nil Frans van den Hoven Nil Antony Bates Nil Paul David Nil William Freeze 25 Feb 04 44,339 25 Feb 07 12,169 56,508 Lakh Jemmet Nil Kenneth Starkey Nil Christopher Woodman Nil Marina Wyatt 25 Feb 04 26,603 25 Feb 07 13,301 39,904 C. Board practices Directors' service agreements -59- Messrs. van den Hoven, Hilton, Chisholm, Hawley, Damiani, Eggerstedt, Curvey and Barth have service contracts with us that have no minimum term and no express right to compensation for the termination of such agreement(s). Mr. Bateman has no specific service contracts in respect of his office of director of the Board or as Chairman. Messrs. Bateman and Hilton do not receive any remuneration for their services to the Company. Of the fees paid to Messrs. van den Hoven, Chisholm, Hawley, Damiani, Eggerstedt, Curvey and Barth under the terms of their appointment, approximately 50% is paid in shares of the Company. The non-executive directors are not appointed for specified terms. The Board will review on a regular basis (and not less than every three years) whether a non-executive director should continue in office. Each non-executive director's appointment may be terminated by us at any time. Mr. Akin was appointed as a director on 23 July 2002 and he is an employee of FMR Corp. His services are provided to us on the terms of a secondment agreement dated 31 July 2002 which provides for a secondment period of up to three years with no express rights to compensation from us for the termination of such agreement. Mr. Bates, who has been appointed a director with effect from 1 May 2004, has a service contract that he can terminate giving six month's notice. Until 30 April 2005, we can terminate the service contract by giving notice of twenty-four month's less the number of completed months since 1 May 2004. From 1 May 2005, we can terminate the service contract by giving twelve month's notice. In the event of termination, he will be entitled to receive, subject to mitigation, an amount equal to his salary and other benefits for the period of notice plus bonus equal to the average bonus percentage of salary achieved during the prior two years or, if termination is before two bonus payments have been made, at 127.5% of his base salary. For further information regarding the period of service of our directors, please see Item 6.A. "Directors and Senior Management." Compensation for senior executive officers comprises base salary, annual bonus, pension contributions, benefits and participation in our share and share option plans. Base salary is not normally reviewed annually, but senior executive officers' bonuses (to the extent that any are paid) account for a considerable amount of total consideration, reflecting their performance and the contribution they make to our success. Pension contributions are determined based on employee age and years of service and benefits include, as appropriate, car allowances, housing benefits, private health insurance and other similar benefits. The Articles of Association require that all directors retire and submit themselves for re-election each year. The business address of the Directors is c/o COLT Telecom Group plc, Beaufort House, 15 St. Botolph's Street, London, EC3A 7QN, England. Matters reserved for the decision of the Board The Board, which meets not less than four times each year, has a schedule of matters reserved specifically for the decision by the Board as a whole. These matters include the approval of Group policy, strategic plans and budgets, the sanctioning of the disposal of an investment, asset or business, capital expenditure, acquisition or other investments not contemplated by the Company's strategic plan and budgets, as well as the approval of financial and accounting matters such as the annual report and accounts and interim Financial Statements. The issue of any securities and the adoption of any significant change in the accounting policies or practices of the Company are also matters reserved for the decision by the Board, as is the approval of all circulars and prospectuses including listing arrangements. The appointment and removal of any person as a Director or Secretary, subject to recommendation of the Nomination Committee, is also a matter reserved for the Board as is the determination of the remuneration or the terms of service of any non-executive Director. Other matters may be delegated from time to time to the Sub-Committee of the Board, or to any other Committee formed for any specifically delegated purpose. Board committees The Board has established four committees as follows. -60- Sub-Committee The Sub-Committee of the Board: comprising Messrs. Bateman (Chairman) and Akin and any other director, as appropriate. The Sub-Committee oversees the management of the business and affairs of the Company generally in accordance with the authority delegated by the Board from time to time. Audit Committee The Audit Committee meets at least four times in each year and reports to the Board. It comprises exclusively of the non-executive directors Messrs. van den Hoven (Chairman), Damiani, Eggerstedt and Hawley. The Audit Committee meets at least once in each year or as frequently as necessary with the external auditors without any Company management being present. The main duties of the Audit Committee are to keep under review the integrity of the Financial Statements of the Company and any formal announcements relating to the Company's financial performance as well as the effectiveness of the Company's internal control policies and procedures for the identification, assessment and reporting of risks. The Audit Committee is also responsible for approving the terms of reference of the Internal Audit function, and for reviewing and monitoring its effectiveness. The Head of the Internal Audit function has the right of direct access to the Chairman of the Audit Committee. The Audit Committee considers and makes recommendations to the Board as regards the appointment and re-appointment of the Company's external auditors and keeps under close review the relationship with external auditors including (but not limited to) their independence and objectivity, the effectiveness of the audit process and the policy on the engagement of the external auditor to supply non-audit services. The Audit Committee will additionally give consideration to the level of audit fees as well as other fees which are payable in respect of non-audit activities. The Audit Committee keeps under review the consistency of accounting policies, and examines the Company's Financial Statements where reporting decisions require a major element of judgement, or to the extent that they are affected by any unusual transactions. The Audit Committee also considers the clarity of disclosures, significant adjustments resulting from the audit, the going concern assumption, compliance with accounting standards and stock exchange and other legal requirements. It reviews the Company's statement on internal control systems prior to endorsement by the Board and the policies and process for identifying and assessing business risks and the management of those risks. The Audit Committee is responsible for the co-ordination of both the Disclosure and the Corporate Compliance Committees and reviews the Company's procedures for handling allegations of purported impropriety from whistle blowers. During 2003, the Audit Committee considered a number of issues, including but not limited to corporate governance compliance, accounting developments, the financial control environment and risk management and control. Nomination Committee The Nomination Committee comprises exclusively of the non-executive Directors Messrs. Chisholm (Chairman), Bateman, Curvey and Hawley. The Nomination Committee nominates Directors for appointment to stand for election to the Board, with external advice assisting it in finding candidates with the requisite experience and knowledge. It also reviews the structure, size and composition of each of the other Committees from time to time as part of its responsibilities. Compensation Committee The Compensation Committee comprises exclusively of the non-executive Directors Messrs. Bateman (Chairman), Barth, Curvey and Damiani. The Compensation Committee examines and makes recommendations with regard to the compensation of our executive Directors of the Company and for the annual bonuses of the Company's senior management team. It is also responsible for approving the grant of -61- options and shares under the COLT Telecom Group Share Plan, the COLT Performance Share Plan, the COLT Deferred Bonus Plan and the COLT Deferred Bonus Plan. The Compensation Committee is responsible for ensuring that the remuneration packages of the executive directors are appropriate to attract, retain and motivate individuals of the calibre and quality required by us. No Director is involved in setting their own remuneration. D. Employees At 31 December 2000, we employed 4,012 employees, at 31 December 2001 we employed 5,345 employees and at 31 December 2002 we employed 4,684 employees. At 31 December 2003, we had 3,866 full-time and part-time employees and a further 178 individuals were engaged either on contract, fixed term or on secondment. Although a small number of our employees are members of a union they are not covered by a collective bargaining agreement. Works Councils, which have rights to be consulted on certain employment and business issues, exist in three of the countries in which we operate; France, Germany and The Netherlands. We believe that our relationship with our employees is good. In connection with the construction and maintenance of our networks and the conduct of our other business operations, we use third party contractors, some of whose employees may be represented by unions or collective bargaining agreements. Employees at 31 December 2003 by geographic region were: North Region 1,236 Central Region 1,393 South Region 932 Group / other 305 ------------- Total 3,866 ------------- The countries in each region are: North Region - Belgium, Denmark, Ireland, The Netherlands, Sweden and the United Kingdom; Central Region - Austria, Germany and Switzerland; and South Region - France, Italy, Portugal and Spain. E. Share ownership Group Share Plan. On 7 November 1996, we established the Share Option Plan, also known as the COLT Telecom Group Share Plan, or Option Plan, for the issuance to employees of the Group and consultants to the Group of options to purchase our Ordinary Shares. At 16 April 2004 options to subscribe for our Ordinary Shares under the Option Plan were as follows: Date of Exercise Date of Number of Ordinary Shares under option grant price Dates of vesting expiration -------------------------------------- from to Granted Exercised Lapsed Outstanding ---- -- ------- --------- ------ ----------- Dec 96 L0.6880 Dec 97 Dec 01 Dec 06 25,824,000 12,712,036 6,089,964 7,022,000 Jan 97 L0.7790 Jan 98 Jan 02 Jan 07 396,000 226,400 149,600 20,000 Apr 97 L0.7060 Apr 98 Apr 02 Apr 07 1,280,000 675,000 377,600 227,000 Aug 97 L0.9560 Aug 98 Aug 02 Aug 07 2,488,000 726,000 846,000 916,000 Nov 97 L1.2850 Nov 98 Nov 02 Nov 07 3,196,000 1,418,362 1,073,794 703,844 Dec 97 L1.7000 Dec 98 Dec 02 Dec 07 4,204,000 1,104,400 1,128,800 1,970,800 Feb 98 L2.7380 Feb 99 Feb 03 Feb 08 140,000 56,000 84,000 - Feb 98 L2.7430 Feb 99 Feb 03 Feb 08 900,000 530,220 369,780 - May 98 L4.7560 May 99 May 03 May 08 830,000 207,750 289,696 332,554 Aug 98 L6.6000 Aug 99 Aug 03 Aug 08 2,906,000 591,544 1,663,712 650,744 Nov 98 L7.4940 Nov 99 Nov 03 Nov 08 1,408,075 113,215 980,400 314,460 Dec 98 L7.8770 Dec 99 Dec 03 Dec 08 100,000 - 100,000 - Mar 99 L11.300 Mar 00 Mar 04 Mar 09 990,000 122,500 540,692 326,808 Apr 99 L10.934 Apr 00 Apr 04 Apr 09 1,000,000 150,000 850,000 - -62- Date of Exercise Date of Number of Ordinary Shares under option grant price Dates of vesting expiration -------------------------------------- from to Granted Exercised Lapsed Outstanding ---- -- ------- --------- ------ ----------- May 99 L12.254 May 00 May 04 May 09 585,000 58,000 295,000 232,000 Aug 99 L12.744 Aug 00 Aug 04 Aug 09 930,000 15,000 654,000 261,000 Nov 99 L21.000 Nov 00 Nov 04 Nov 09 800,500 - 556,572 243,928 Dec 99 L24.394 Dec 00 Dec 04 Dec 09 740,000 - 363,771 376,229 Feb 00 L36.177 Feb 01 Feb 05 Feb 10 745,000 - 422,500 322,500 May 00 L22.610 May 01 May 05 May 10 792,500 - 359,696 432,804 Jun 00 L26.660 Jun 01 Jun 05 Jun 10 846,000 - 361,375 484,625 Aug 00 L19.157 Aug 01 Aug 05 Aug 10 1,181,500 - 637,934 543,566 Aug 00 L17.727 Aug 01 Aug 05 Aug 10 317,500 - 150,000 167,500 Nov 00 L19.484 Nov 01 Nov 05 Nov 10 800,000 - 281,922 518,078 Dec 00 L15.184 Dec 01 Dec 05 Dec 10 757,321 - 300,287 457,034 Feb 01 L13.370 Feb 02 Feb 06 Feb 11 2,401,040 - 1,390,292 1,010,748 Feb 01 L20.055 Feb 02 Feb 06 Feb 11 400,000 - 400,000 - Feb 01 L26.740 Feb 02 Feb 06 Feb 11 750,000 - 750,000 - May 01 L8.437 May 02 May 06 May 11 866,500 - 520,000 346,500 May 01 L12.656 May 02 May 06 May 11 250,000 - 200,000 50,000 May 01 L16.874 May 02 May 06 May 11 250,000 - 200,000 50,000 Jun 01 L7.100 Jun 02 Jun 06 Jun 11 2,688,750 - 1,065,800 1,622,950 Aug 01 L3.2170 Aug 02 Aug 06 Aug 11 1,464,500 - 832,000 632,500 Nov 01 L1.7240 Nov 02 Nov 06 Nov 11 231,000 - 16,000 215,000 Dec 01 L1.5610 Dec 02 Dec 06 Dec 11 1,410,500 - 296,500 1,114,000 Feb 02 L0.4125 Feb 03 Feb 07 Feb 12 4,688,500 85,000 2,469,000 2,134,500 May 02 L0.4475 May 03 May 07 May 12 72,500 6,000 51,500 15,000 Jul 02 L0.4800 Jul 03 Jul 07 Jul 12 5,602,300 117,260 1,007,000 4,478,040 Aug 02 L0.5042 Aug 03 Aug 07 Aug 12 250,000 - - 250,000 Oct 02 L0.3234 Oct 03 Oct 07 Oct 12 250,000 50,000 180,000 20,000 Nov 02 L0.4359 Nov 03 Nov 07 Nov 12 400,000 - - 400,000 Mar 03 L0.4067 Mar 04 Mar 08 Mar 13 200,000 - - 200,000 Apr 03 L0.4550 Apr 04 Apr 08 Apr 13 32,500 - - 32,500 May 03 L0.4675 May 04 May 08 May 13 150,000 - - 150,000 May 03 L0.4925 May 04 May 08 May 13 50,000 - - 50,000 Jul 03 L0.7690 Jul 06 Jul 08 Jul 13 7,161,000 - 490,000 6,671,000 Oct 03 L1.0120 Oct 06 Oct 08 Oct 13 60,000 - - 60,000 Feb 04 L1.1283 Feb 07 Feb 09 Feb 14 60,000 - - 60,000 ---------------------------------------------------------------- 83,846,486 18,964,687 28,795,187 36,086,612 ---------------------------------------------------------------- In addition to options granted under the Option Plan, options to subscribe for 80,000 Ordinary Shares were granted to Mr. van den Hoven, 16,000 of which vested on the closing of our initial public offering, 16,000 of which vested on each of 17 December 1997, 1998, 1999 and 2000. The exercise price for the initial 16,000 option was L0.6875; the exercise price for the 16,000 option vesting on 17 December 1997, 1998, 1999 and 2000 is L1.65875, L8.50, L29.00 and L14.86 per share respectively. He exercised 16,000 options with an exercise price of L0.6875 and 16,000 with an exercise price of L1.65875 on 13 August 1999 and 5 June 2000, respectively. These Options are included in the Group Share Plan options table in Item 6.B above. For additional information relating to the Option Plan, please refer to our Financial Statements included as part of this report. Save as You Earn Purchase Plan. The COLT Save as You Earn Purchase Plan, also known as the Savings-Related Share Option Plan, or SAYE Scheme, was approved by our shareholders on 17 June 1997. It is open to all of our U.K. employees and our participating subsidiaries subject to the power of the Board to impose a minimum qualification period, which must not exceed five years (and in the case of any director, who is required to devote not less than 25 hours a week to his duties). We have established a Qualifying Employee Share Ownership Trust ("QUEST") to deliver the shares to U.K. option holders at the time of exercise in the most efficient manner. At 16 April 2004, outstanding options to subscribe for our Ordinary Shares under the SAYE Scheme were as follows: -63- Date of Grant Option Price Date of Vesting Options Exercised Lapsed Outstanding - ------------- ------------ --------------- ------- --------- ------ ----------- 19 Dec. 1997 L 1.1900 1 Mar. 2001 2,289,244 1,919,819 369,425 - 18 Dec. 1998 L 6.0100 1 Mar. 2002 592,929 - 592,929 - 17 Dec. 1999 L 16.6560 1 Mar. 2003 441,124 - 441,124 - 15 Dec. 2000 L 11.7840 1 Mar. 2004 804,128 - 794,578 9,550 28 Dec. 2001 L 1.6150 1 Mar. 2005 6,986,000 - 6,170,172 815,828 18 Dec. 2002 L 0.4000 1 Mar. 2006 18,409,635 127,104 2,462,517 15,820,014 4 Dec. 2003 L 1.0270 1 Mar. 2007 58,323* - - 58,323 4 Dec. 2003 L 0.9950 1 Mar. 2007 1,560,919 - 14,833 1,546,086 ----------------------------------------------------------------------- 31,142,302 2,046,923 10,845,578 18,249,801 ----------------------------------------------------------------------- <FN> * each option holder entered into a four year savings contract. </FN> Of the options outstanding under the SAYE Scheme on 16 April 2004, 22,703 were held by our directors and senior management and are included in the Save as You Earn Purchase Plan options table in Item 6.B above. For additional information relating to the SAYE Scheme, please refer to our Financial Statements included within this report. Performance Share Plan. The Performance Share Plan was established in 2000. Awards under the Performance Share Plan are granted according to an objective performance target set against demanding Company, financial and individual targets by the Compensation Committee at the time of grant. Vesting of any such grant only occurs if the long term performance criteria are achieved. No awards have been made under the plan to any director, officer or employee other than an award of 20,194 shares made to Mr. Manning in February 2001. When Mr. Manning subsequently resigned as a Director of the Company, this award of shares lapsed. At 31 December 2003, none of these shares had vested and none other than as detailed above had lapsed. If awards are made in the future, they will be made to our Executive Directors or other key executives. It is anticipated that any new grants would have a vesting period of five years and a maximum annual vesting of shares having a value equal to approximately 100% of the participant's basic salary, but the actual amount will depend upon seniority. Participants in the Performance Share Plan will continue to be entitled to receive grants of options under the COLT Telecom Group Share Plan. Deferred Bonus Plan. The Deferred Bonus Plan was established in 2000. Under the Plan selected senior employees may be entitled to receive an award of shares representing a proportion of the amount of their annual cash bonus. At 16 April 2004, outstanding options to subscribe for our Ordinary Shares under this part of the Deferred Bonus Plan were as follows: Date of grant Price Date of vesting Number of shares Lapsed Outstanding - ------------- ----- --------------- ---------------- ------ ----------- 27 Feb 2001 L13.370 Feb 2004 24,182 8,099 Nil Employees may also be invited to defer a proportion of the annual cash bonuses which they would otherwise have received by investing in Ordinary Shares. Individuals who do so are entitled to receive an additional matching award in the form of an option to acquire an additional Ordinary Share for every two Ordinary Shares purchased. These awards are made in accordance with the terms of the Option Plan. Receipt of the matching award is subject to the achievement of performance targets. Awards will vest after a period set by the Compensation Committee, normally three years. At 16 April 2004, outstanding options to subscribe for our Ordinary Shares under this part of the Deferred Bonus Plan were as follows: Date of grant Date of vesting Matching award Lapsed Outstanding - ------------- --------------- -------------- ------- ----------- 25 Feb 2004 Feb 2007 156,519 Nil 156,519 Of the share awards outstanding under this plan 25,470 are held by our directors and senior management and are included in the Deferred Bonus options table in Item 6.B above. For additional information relating to the Deferred Bonus Plan, please refer to our Financial Statements included within this report. -64- Shareholdings The interests of Directors and Officers in our Ordinary Shares (all of which are beneficial interests) at 16 April 2004 are shown below: Barry Bateman - Steven Akin - Andreas Barth 16,109 Paul Chisholm 4,179,813 James Curvey 288,338 Vincenzo Damiani 42,162 Hans Eggerstedt 19,206 Robert Hawley 58,654 Timothy Hilton 46,080 H. F. van den Hoven 82,413 Antony Bates - Paul David - Jane Forrest - J. William Freeze - Lakh Jemmett 272,138 Kenneth Starkey - Christopher Woodman - Marina M. Wyatt - All interests reflected above represent less than 1% of the Ordinary Shares outstanding. For additional information on share ownership plans, please refer our Financial Statements included as part of this report. Item 7. Major Shareholders and Related Party Transactions A. Major shareholders The following table sets forth certain information at 16 April 2004 with respect to the beneficial ownership of our Ordinary Shares by each person or entity known by us to beneficially own more than 5% of the outstanding share capital: Ordinary shares Shareholder Number % - ----------- ------ -- FMR Corp. (1) 82 Devonshire Street 450,908,245 29.8 Boston, Massachusetts 02109 Fidelity Investors Limited Partnership (2) 82 Devonshire Street 313,073,111 20.7 Boston, Massachusetts 02109 Amvescap plc (3) 150,163,486 9.9 30, Finsbury Square London, EC2A 1AG England Fidelity International Limited (4) 80,807,457 5.3 Pembroke Hall 42 Crow Lane Pembroke Bermuda HM-19 (1) FMR Corp.'s holding is through -65- (a) the holding by Colt, Inc. of 52,402,867 Ordinary Shares, which is an indirect wholly owned subsidiary of FMR Corp., which is therefore also interested in our Ordinary Shares. (b) 172,215,436 Ordinary Shares owned beneficially by the COLT Inc. 2003 Annuity Trust, 82,723,580 Ordinary Shares owned beneficially by the Colt Inc. 2002 Annuity Trust, 78,113,593 Ordinary Shares owned beneficially by the Colt Inc. 2001 Annuity Trust and 1,575,038 Ordinary Shares owned beneficially by the Colt Inc. 2001 Charitable Trust (together, the "COLT Trusts"). The Trustee of the COLT Trusts is a wholly-owned subsidiary of FMR Corp. (c) Strategic Advisers, Inc., a wholly-owed subsidiary of FMR Corp., which has sole voting power of 63,212,531 Ordinary Shares beneficially owned by three charitable foundations managed by Strategic Advisers, Inc., Edward C. Johnson Fund (9,715,293 Ordinary Shares), Fidelity Foundation (9,810,218 Ordinary Shares) and Fidelity Non-Profit Management Foundation (43,687,020 Ordinary Shares), and (d) 665,200 Ordinary Shares owned beneficially by the COLT Incentive Shares Plan Trust, of which Colt Inc. is the joint trustee. (2) Fidelity Investors Limited Partnership is a Delaware limited partnership. (3) Amvescap PLC is a fund manager whose interest is a non-beneficial interest held either directly or through its subsidiary companies. (4) Fidelity International Limited is a Bermuda company. On 14 March 2001, Fidelity Investors Partnership Limited disposed of 4,137,050 Ordinary Shares and Fidelity International Limited disposed of 1,157,327 Ordinary Shares. On 10 December 2001, we completed the sale of 241,827,007 Ordinary Shares at an issue price of 0.62p to FMR Corp. (which included the sale of 173,813,695 Ordinary Shares at an issue price of 0.62p to COLT, Inc. and the sale of 48,759,510 Ordinary Shares at an issue price of 0.62p to the COLT Inc. 2001 Annuity Trust) for the purchase price of approximately L150.0 million. On 10 December 2001, we completed the sale of 42,787,125 Ordinary Shares at an issue price of 0.62p to Fidelity International Limited for the purchase price of approximately L26.5 million. On 10 December 2001 we completed the sale of 192,822,500 Ordinary Shares of 2.5p each at an issue price of 0.62p to Fidelity Investors Limited Partnership for the purchase price of approximately L119.5 million. As a result of the sale of these shares to the Fidelity Group on 10 December 2001 they gained an interest of approximately 54% in our ordinary issued share capital. We have a relationship agreement with certain members of the Fidelity Group which provides, among other things, that as long as the Fidelity Group owns, or has voting control of, at least 50% of our Ordinary Shares, we are restricted from issuing any Ordinary Shares or other equity securities (including securities convertible into Ordinary Shares), subject to certain exceptions, without the prior written consent of Fidelity. Other than as provided in the relationship agreement, no shareholder has any special voting rights. B. Related party transactions Please refer to that portion of Section A of Item 5 "Operating and Financial Review and Prospects" entitled "Transactions with Affiliates" and Section A of Item 7 "Major Shareholders." Item 8. Financial Information The Financial Statements are set forth in Item 18. Item 9. The Offer and Listing A. Offer and Listing Details -66- Our Ordinary Shares are traded on the London Stock Exchange and our ADSs, each representing four of our Ordinary Shares, are included for trading in the Nasdaq National Market System ("Nasdaq"). The ADSs are evidenced by American Depositary Receipts ("ADRs") issued by The Bank of New York, as Depositary under a Deposit Agreement, dated 17 December 1996, as amended, among COLT, the Depositary and the holders from time to time of the ADRs. The tables below set forth, for the periods indicated (i) the reported high and low sales prices for Ordinary Shares based on the Daily Official List of the London Stock Exchange and (ii) the reported high and low sales prices of the ADSs on Nasdaq. The London Stock Exchange Nasdaq (Pounds per Share) (U.S. Dollars per ADS) High Low High Low ---- --- ---- --- 1999 31.84 8.96 210.88 60.06 2000 40.73 12.10 266.88 62.75 2001 19.21 0.62 113.00 3.57 2002 1.33 0.28 8.00 1.63 2003 1.16 0.30 7.50 2.00 The London Stock Exchange Nasdaq (Pounds per Share) (U.S. Dollars per ADS) High Low High Low ---- --- ---- --- 2001 First Quarter 19.21 7.35 113.00 39.94 Second Quarter 10.17 6.28 61.10 24.58 Third Quarter 5.10 0.73 29.06 4.36 Fourth Quarter 1.92 0.62 11.04 3.57 2002 First Quarter 1.33 0.37 8.00 2.06 Second Quarter 0.53 0.32 3.20 1.90 Third Quarter 0.62 0.35 4.10 2.20 Fourth Quarter 0.54 0.28 3.08 1.63 2003 First Quarter 0.46 0.34 2.95 2.03 Second Quarter 0.77 0.30 4.99 2.00 Third Quarter 1.16 0.59 7.49 4.18 Fourth Quarter 1.11 0.89 7.50 6.02 2004 First Quarter 1.31 0.89 10.00 6.59 The London Stock Exchange Nasdaq (Pounds per Share) (U.S. Dollars per ADS) High Low High Low ---- --- ---- --- October 2003 1.11 0.89 7.50 6.02 November 2003 1.05 0.91 7.04 6.11 December 2003 1.05 0.90 7.26 6.50 January 2004 1.20 0.94 8.60 6.73 February 2004 1.31 1.05 10.00 7.79 March 2004 1.12 0.89 8.45 6.59 At 16 April 2004, 21,887,186 Ordinary Shares and ADRs evidencing 7,842,099 ADSs (representing 31,368,396 Ordinary Shares) were held of record in the U.S. These Ordinary Shares and ADRs, were held by 15 and 31 record holders, respectively, and represented 1.45% of, and evidenced ADSs representing 2.08% of, respectively, the total number of Ordinary Shares outstanding. Since certain of these Ordinary Shares and -67- ADRs were held by brokers or other nominees, the number of record holders in the U.S. may not be representative of the number of beneficial holders or of where the beneficial holders are resident. In 1996, we issued 314,000 units, consisting of 12% Senior Discount Notes due 2006 and warrants to purchase Ordinary Shares. On 22 December 2003 all of the outstanding Discount Notes were redeemed at their principal amount plus accrued interest for a cash consideration of L120.7 million. Between November 1997 and April 2000 we issued L50,000,000 principal amount of 10.125% Senior Notes due November 2007 ("Sterling Senior Notes"), DM150,000,000 principal amount of 8.875% Senior Notes due November 2007 ("DM 8.875% Senior Notes"), DM600,000,000 principal amount of 2% Senior Convertible Notes due August 2005 ("DM Senior Convertible Notes"), DM600,000,000 principal amount of 7.625% Senior Notes due July 2008 ("DM 7.625% Senior Notes"), (euro)295,000,000 principal amount of 2% Senior Convertible Notes due March 2006 ("Senior Convertible Notes due March 2006"), (euro)368,000,000 principal amount of 2% Senior Convertible Notes due December 2006 ("Senior Convertible Notes due December 2006"), (euro)320,000,000 principal amount of 7.625% Senior Notes due December 2009 ("(euro)7.625% Senior Notes") and (euro)402,500,000 principal amount of 2% Senior Convertible Notes due April 2007 ("Senior Convertible Notes due 2007") (the Sterling Senior Notes, DM 8.875% Senior Notes, DM Senior Convertible Notes, DM 7.625% Senior Notes, Senior Convertible Notes due March 2006, Senior Convertible Notes due December 2006, (euro)7.625% Senior Notes and the Senior Convertible Notes due 2007 are collectively referred to as the "Senior Notes"). The Senior Notes are listed on the London Stock Exchange although we do not believe any active trading market exists for the Senior Notes. Accordingly, no price information is provided for the Senior Notes. B. Plan of distribution Not Applicable. C. Markets See subsection A entitled "Offer and Listing Details," above. D. Selling shareholders Not applicable. E. Dilution Not applicable. F. Expenses of the issue Not applicable. Item 10. Additional Information A. Share capital Not Applicable. B. Memorandum and Articles of Association We are registered with the Registrar for Companies for England and Wales under Company No. 3232904. Object and Purposes Our principal objects are to carry on business as a public limited company and to carry on any trade or business whatsoever. We have multiple business objectives and purposes and are authorised to do such things as the -68- board may consider to further the Company's interests, all as provided in its Memorandum of Association at clause 4. Directors (A) Subject to the provisions of the Companies Acts and of paragraph (J) of article 94 of the Articles of Association, no director or proposed or intending director shall be disqualified by his office from contracting with the Company, either with regard to his tenure of any office or place of profit or as vendor, purchaser or in any other manner whatever, nor shall any contract in which any director is in any way interested be liable to be avoided, nor shall any director who is so interested be liable to account to the Company or the members for any remuneration, profit or other benefit realised by the contract by reason of the director holding that office or of the fiduciary relationship thereby established. Save as otherwise provided by the articles, a director shall not vote on, or be counted in the quorum in relation to, any resolution of the board in respect of any contract in which he has an interest which (taken together with any interest of any person connected with him) is to his knowledge a material interest and, if he shall do so, his vote shall not be counted, but this prohibition shall not apply to any resolution where that material interest arises only from one or more of the following matters: (i) the giving to him of any guarantee, indemnity or security in respect of money lent or obligations undertaken by him or by any other person at the request of or for the benefit of the Company or any of its subsidiary undertakings, (ii) the giving to a third party of any guarantee, indemnity or security in respect of a debt or obligation of the Company or any of its subsidiary undertakings for which he himself has assumed responsibility in whole or in part under a guarantee or indemnity or by the giving of security, (iii) where the Company or any of its subsidiary undertakings is offering securities in which offer the director is or may be entitled to participate as a holder of securities or in the underwriting or sub-underwriting of which the director is to participate, (iv) any contract in which he is interested by virtue of his interest in shares or debentures or other securities of the Company or by reason of any other interest in or through the Company, (v) any contract concerning any other company (not being a company in which the director owns one per cent or more) in which he is interested directly or indirectly whether as an officer, shareholder, creditor or otherwise howsoever, (vi) any contract concerning the adoption, modification or operation of a pension fund or retirement death or disability benefits scheme which relates both to directors and employees of the Company or of any of its subsidiary undertakings and does not provide in respect of any director as such any privilege or advantage not accorded to the employees to which the fund or scheme relates, (vii) any contract for the benefit of employees of the Company or of any of its subsidiary undertakings under which he benefits in a similar manner to the employees and which does not accord to any director as such any privilege or advantage not accorded to the employees to whom the contract relates, and (viii) any contract for the purchase or maintenance for any director or directors of insurance against any liability. A company shall be deemed to be one in which a director owns one per cent or more if and so long as (but only if and so long as) he, taken together with any person connected with him, is to his knowledge (either directly or indirectly) the holder of or beneficially interested in one per cent or more of any class of the equity share capital of that company or of the voting rights available to members of that company. For the purpose of this paragraph of this article there shall be disregarded any shares held by the director or any such person as bare or custodian trustee and in which he has no beneficial interest, any shares comprised in a trust in which his, or any such person's, interest is in reversion or remainder if and so long as some other person is entitled to receive the -69- income of the trust and any shares comprised in an authorised unit trust scheme in which he, or any such person, is interested only as a unit holder. Where a company in which a director owns one per cent or more is materially interested in a contract, he also shall be deemed materially interested in that contract. If any question shall arise at any meeting of the board as to the materiality of the interest of a director (other than the chairman of the meeting) or as to the entitlement of any director (other than the chairman of the meeting) to vote or be counted in the quorum and the question is not resolved by his voluntarily agreeing to abstain from voting or not to be counted in the quorum, the question shall be referred to the chairman of the meeting and his ruling in relation to the director concerned shall be conclusive except in a case where the nature or extent of his interest (so far as it is known to him) has not been fairly disclosed to the board. If any question shall arise in respect of the chairman of the meeting, the question shall be decided by a resolution of the board (for which purpose the chairman shall be counted in the quorum but shall not vote on the matter) and the resolution shall be conclusive except in a case where the nature or extent of the interest of the chairman (so far as it is known to him) has not been fairly disclosed to the board. A director who to his knowledge is in any way, whether directly or indirectly, interested in a contract with the Company shall declare the nature of his interest at the meeting of the board at which the question of entering into the contract is first taken into consideration, if he knows his interest then exists, or in any other case at the first meeting of the board after he knows that he is or has become so interested. For the purposes of this article, a general notice to the board by a director to the effect that (a) he is a member of a specified company or firm and is to be regarded as interested in any contract which may after the date of the notice be made with that company or firm or (b) he is to be regarded as interested in any contract which may after the date of the notice be made with a specified person who is connected with him, shall be deemed to be a sufficient declaration of interest under this article in relation to any such contract; provided that no such notice shall be effective unless either it is given at a meeting of the board or the director takes reasonable steps to secure that it is brought up and read at the next board meeting after it is given. References in the articles to a contract include references to any proposed contract and to any transaction or arrangement whether or not constituting a contract. (B) A director shall not vote on or be counted in the quorum in relation to any resolution of the board concerning his own appointment, or the settlement or variation of the terms or the termination of his own appointment, as the holder of any office or place of profit with the Company or any other company in which the Company is interested but, where proposals are under consideration concerning the appointment, or the settlement or variation of the terms or the termination of the appointment, of two or more directors to offices or places of profit with the Company or any other company in which the Company is interested, a separate resolution may be put in relation to each director and in that case each of the directors concerned shall be entitled to vote and be counted in the quorum in respect of each resolution unless it concerns his own appointment or the settlement or variation of the terms or the termination of his own appointment or the appointment of another director to an office or place of profit with a company in which the Company is interested and the director seeking to vote or be counted in the quorum owns one per cent or more of it. (C) The board may exercise all the powers of the Company to borrow money and to mortgage or charge all or any part of the undertaking, property and assets (present and future) and uncalled capital of the Company and to issue debentures and other securities, whether outright or as collateral security for any debt, liability or obligation of the Company or of any third party. (D) No person shall be disqualified from being appointed a director, and no director shall be required to vacate that office, by reason only of the fact that he has attained the age of seventy years or any other age nor shall it be necessary by reason of his age to give special notice or comply with any other special formality in connection with his appointment or election. Where the board convenes any general meeting of the company at which (to the knowledge of the board) a director will be proposed for appointment or reappointment who at the date for which the meeting is convened will have attained the age of seventy years or more, the board shall give notice of his age in years in the notice convening the meeting or in any document accompanying the notice, but -70- the accidental omission to do so shall not invalidate any proceedings, or any appointment or reappointment of that director, at that meeting. At each Annual General Meeting of COLT all directors retire and are eligible for re-election. (E) No shareholding qualification for directors is required. Shares COLT's authorised share capital consists of 2,075,000,000 Ordinary Shares. Voting Rights. Subject to any special rights or restrictions (including disenfranchisement) as to voting attached by or in accordance with the Articles to any class of shares, every shareholder present in person at a general meeting shall have one vote on a show of hands and on a poll every shareholder present in person or by proxy shall have one vote for each share held. An annual general meeting of shareholders must be held once in every year (within a period of not more than 15 months after the holding of the last preceding annual general meeting). The Board of Directors may convene an extraordinary general meeting of shareholders whenever they think fit. General meetings may be held at such time and place as may be determined by the Board of Directors. An annual general meeting may be convened on at least 21 clear days written notice to shareholders entitled to receive notice. Most extraordinary general meetings may be convened on at least 14 clear days written notice, but extraordinary general meetings at which it is proposed to pass certain types of special resolutions must be convened on at least 21 clear days written notice. Except as otherwise provided by the Articles, two shareholders present in person or by proxy and entitled to vote shall constitute a quorum for all purposes at general meetings. Voting at any general meeting is by a show of hands unless a poll is properly demanded. A poll may be demanded by (i) the chairman of the meeting, (ii) not less than five shareholders present in person or by proxy and entitled to vote, (iii) any shareholder or shareholders present in person or by proxy and representing in the aggregate not less than one-tenth of the total voting rights of all shareholders having the right to attend and to vote at such meeting or (iv) any shareholder or shareholders present in person or by proxy and holding shares in COLT conferring a right to attend and to vote at the meeting being shares on which an aggregate sum has been paid up equal to not less than one-tenth of the total sum paid up on all the shares conferring that right. Where a poll is not demanded, the interests of beneficial owners of Ordinary Shares who hold through a nominee may not be reflected in votes cast on a show of hands if such nominee does not attend the meeting or receives conflicting voting instructions from different beneficial owners for whom it holds as nominee. Since under English law voting rights are only conferred on registered holders of shares, a person holding through a nominee may not directly demand a poll. COLT's listing arrangements with the Nasdaq National Market require that a poll be taken with respect to any proposed action on which the holders of the American Depositary Receipts (ADRs) have not instructed the depositary to vote the same way. Unless otherwise required by law or the Articles of Association, voting in a general meeting is by ordinary resolution. An ordinary resolution (e.g., a resolution for the election of directors, the approval of Financial Statements, the declaration of a final dividend, the appointment of auditors, the increase of authorised share capital or the grant of authority to allot shares) requires the affirmative vote of a majority of the shareholders entitled to vote and present in person, in the case of a vote by show of hands, or present in person or by proxy and holding shares conferring in the aggregate a majority of the votes actually cast on the ordinary resolution, in the case of a vote by poll. A special resolution (e.g., a resolution amending the Memorandum of Association or Articles of Association, changing the name of COLT or waiving the statutory pre-emptive rights) or an extraordinary resolution (e.g., modifying the rights of any class of shares at a meeting of the holders of such class or relating to certain matters concerning the liquidation of COLT) requires the affirmative vote of not less than three-fourths of the shareholders entitled to vote and present in person, in the case of a vote by show of hands, or present in person or by proxy and holding shares conferring in the aggregate at least three-fourths of the votes actually cast on the resolution, in the case of a vote by poll. In the case of a tied vote, whether on a show of hands or on a poll, the chairman of the meeting is entitled to cast a deciding vote. Dividends. COLT may by ordinary resolution of the shareholders declare dividends but no such dividend shall exceed the amount recommended by the directors. If and so far as in the opinion of the directors the financial -71- position of COLT justifies such payments, the directors may also from time to time pay interim dividends of such amounts and on such dates and in respect to such periods as they think fit. Subject to the extent that rights attached to any shares or the terms of issue thereof provide otherwise, all dividends shall (as regards shares not fully paid throughout the period in respect of which the dividend is paid) be apportioned and paid proportionately to the amounts paid up during any portion of the period in respect of which the dividend is paid. No amount paid up on a share in advance of calls shall be treated as paid up on the share. No dividend shall be paid otherwise than out of profits available for distribution under the provisions of the Companies Act 1985. No dividend or other moneys payable on or in respect of a share shall bear interest against COLT. Any dividend unclaimed after a period of twelve years from the date on which such dividend was declared or became due for payment shall be forfeited and shall revert to COLT. Dividends may be declared or paid in any currency. Sanctions imposed, in accordance with the Articles of Association, upon certain shareholders may include the withholding of payment of all or any part of any dividends in specified circumstances. Distribution of Assets. Upon the winding up of COLT, the remaining assets available for distribution will be paid to the holders of Ordinary Shares. If COLT commences liquidation, the liquidator may, with the sanction of a special resolution of COLT and any other sanction required by law: (i) divide amongst the shareholders in kind the whole or any part of the assets of COLT (whether they shall consist of property of the same kind or not) and, for that purpose, set such values as he deems fair upon any property to be divided and determine how the division shall be carried out between the shareholders or different classes of shareholders; or (ii) vest the whole or any part of the assets in trustees upon such trusts for the benefit of the contributories as the liquidator shall think fit; but no shareholder shall be compelled to accept any shares or other assets in respect of which there is any liability. Issues of Shares. Subject to the Companies Act 1985 and without prejudice to any special rights previously conferred on the holders of any issued shares or class of shares, any share in COLT may be issued with such preferred, deferred or other special rights, or subject to such restrictions, whether as regards dividends, return of capital, voting or otherwise, as an ordinary resolution of a general meeting of shareholders may from time to time determine (or, in the absence of any such determination, as the Board of Directors may determine). Subject to the provisions of the Companies Act 1985 and the rights conferred on the holders of existing shares, COLT may issue redeemable shares. Subject to the provisions of the Companies Act 1985 relating to authority, pre-emptive rights and otherwise and of any resolution of COLT in general meeting, all unissued shares shall be at the disposal of the directors and they may allot (with or without conferring a right of renunciation), grant options over or otherwise dispose of them to such persons, at such times and on such terms as they think proper. Transfer of Shares. The Ordinary Shares are eligible for trading in CREST, a paperless settlement system enabling securities to be evidenced in uncertificated form and transferred otherwise than by a written instrument, which was introduced in the United Kingdom in July 1996. Any holder of certificated shares may transfer all or any of his shares by an instrument of transfer in any usual or in any other form which the directors may approve. The instrument of transfer of a share shall be executed by or on behalf of the transferor and (except in the case of fully paid shares) by or on behalf of the transferee. The directors may in their absolute discretion and without assigning any reason therefor refuse to register any transfer of shares (not being fully paid shares), provided that when any such shares are admitted to the Official List of the London Stock Exchange, such discretion may not be exercised to prevent dealings in such shares from taking place on an open and proper basis. The directors may also refuse to register any transfer (whether fully paid or not) to more than four persons jointly. The directors may also refuse to register a transfer of certificated shares unless the instrument of transfer is both (i) in respect of only one class of share, and (ii) lodged with COLT accompanied by the relevant share certificate(s) and such other evidence as the directors may reasonably require to show the right of the transferor to make such transfer. Pursuant to the Articles of Association, the Board of Directors may decline to register a transfer of COLT's shares if a restriction notice has been served on the shareholder unless the transfer is shown to the Board of Directors to be pursuant to an arm's length sale (as defined in the Articles of Association). Where the Ordinary Shares are held in uncertificated form the directors may refuse to register -72- the transfer only if such transfer is not in accordance with the regulations relating to CREST or the transfer is in favour of more than four transferees. Variation of Rights Subject to the provisions of the Companies Acts, all or any of the rights for the time being attached to any class of shares for the time being issued may from time to time (whether or not the company is being wound up) be varied either with the consent in writing of the holders of not less than three-fourths in nominal value of the issued shares of that class or with the sanction of an extraordinary resolution passed at a separate general meeting of the holders of those shares. All the provisions of these articles as to general meetings of the Company shall with any necessary modifications apply to any such separate general meeting, but so that the necessary quorum shall be a person or persons holding or representing by proxy not less than one-third in nominal value of the issued shares of the class, (but so that at any adjourned meeting of the holders one holder present in person or by proxy (whatever the number of shares held by him) shall be a quorum), that every holder of shares of the class shall be entitled on a poll to one vote for every share of the class held by him and that any holder of shares of the class present in person or by proxy may demand a poll. General Meetings and Extraordinary General Meetings Any general meeting of the Company other than an annual general meeting shall be called an extraordinary general meeting. The board shall convene and the Company shall hold general meetings as annual general meetings in accordance with the requirements of the Companies Act. The board may convene an extraordinary general meeting whenever it thinks fit. Two members present in person or by proxy and entitled to vote shall constitute a quorum for all purposes, save as otherwise provided by the Articles of Association. If a quorum is not present within five minutes after the commencement time of the meeting, the meeting will be adjourned to another day, being not less than three and not more than twenty eight days later. At that reconvened meeting, one member present in person or by proxy shall constitute a quorum. The board may direct that persons wishing to attend any general meeting should submit to such searches or other security arrangements or restrictions as the board shall consider appropriate in the circumstances and shall be entitled in its absolute discretion to, or to authorise some one or more persons who shall include a director, the secretary or the chairman of the meeting to, refuse entry to, or to eject from, such general meeting any person who fails to submit to such searches or to otherwise comply with such security arrangements or restrictions. Limitations on Rights to own Shares Shareholders with registered addresses outside the United Kingdom are not entitled to receive notices from COLT unless they have given COLT an address within the United Kingdom at which such notices may be served. There are no limitations in the Articles of Association on the rights of non United Kingdom citizens or residents to hold or exercise voting rights attached to the Ordinary Shares. Change in Control None. Notification of Shareholding There are no provisions in the Memorandum of Association or Articles of Association governing the ownership threshold above which shareholder ownership must be disclosed. Electronic Communications with Shareholders. Certain shareholder documents, which the Companies Act 1985 previously required a company to transmit to its members in writing, may be sent (where the shareholder concerned has expressly agreed) to an electronic address nominated by the shareholder for that purpose. We may also post communications on our website where they will be accessible by shareholders and, subject to various safeguards, receive proxies electronically. The procedures are not mandatory - they enable the Company and those of its shareholders who wish to do so to communicate electronically only if both the Company and shareholder concerned expressly agree. Members will not be obliged to receive electronic communications if they do not wish to do so. -73- Differences from law in host country With respect to the items discussed above, applicable U.K. law is not materially different from applicable U.S. law, except that the U.S. threshold for shareholder ownership disclosure is 5% whereas the U.K. threshold for shareholder ownership disclosure is 3%. Changes in Capital The provisions in the Memorandum and Articles of Association in respect of changes in the Company's capital are no more stringent than required by English law. Thus, the Company may by ordinary resolution increase, consolidate, consolidate and then divide, sub-divide its shares or any of them (subject to the Companies Acts), or cancel any shares which, at the date of the resolution, have not been taken or agreed to be taken by any person. The Company may, subject to the Companies Act, by special resolution reduce its share capital, any capital redemption reserve, any share premium account or any other undistributable reserve. C. Material contracts We have not entered into any material contracts other than in the ordinary course of business in the past two years. D. Exchange Controls There are currently no U.K. foreign exchange control restrictions on remittances of dividends on Ordinary Shares or on the conduct of our operations. Under English Law persons who are neither residents nor nationals of the U.K. may freely hold, vote and transfer their Ordinary Shares in the same manner as U.K. residents or nationals. E. Taxation General In this section we summarise U.K. tax consequences and U.S. federal income tax consequences to U.S. holders, as defined below, of the acquisition, ownership and disposition of senior notes, convertible notes, warrants, Ordinary Shares and Ordinary Shares represented by ADSs, or, collectively, the "instruments." This summary is not a comprehensive description of all of the tax consequences that may be relevant to holders of these instruments, and you should consult your professional advisor as to the tax consequences of the acquisition, ownership and disposition of the instruments. In particular, the summary does not address your tax treatment if you are subject to special tax rules under income tax law, for example, if you are o a bank, life insurance company, regulated investment company or other financial institution, o a broker or dealer in securities or foreign currency, o a person that has a functional currency other than the U.S. dollar, o a person who acquires an instrument in connection with employment or other performance of services, o a person subject to alternative minimum tax, o a person who owns an instrument as part of a straddle, hedging transaction, conversion transaction, constructive sale transaction or constructive ownership transaction, o a tax-exempt entity, or o an expatriate of the United States. If you hold directly or indirectly (considering applicable constructive ownership rules) 10% or more in voting power or value of our Ordinary Shares, including through ownership of outstanding ADSs, you could be subject to additional rules for shareholders of controlled foreign corporations that we do not discuss in this summary. In addition, the following summary of U.K. tax consequences does not, except where specifically discussed, address the tax consequences to you if you are a U.S. holder -74- o that is resident, or, in the case of an individual, ordinarily resident, in the U.K. for U.K. tax purposes, o whose holding of any instruments is effectively connected with a permanent establishment in the U.K. through which you carry on business activities or, if you are an individual who performs independent personal services, with a fixed base situated in the U.K., or o that is a corporation which, alone or together with one or more associated corporations, directly or indirectly controls 10% or more of COLT. For purposes of this summary, a U.S. holder is o a citizen or resident of the United States, including an alien individual who is a lawful permanent resident of the United States or meets the substantial presence residency test under U.S. federal income tax laws, o a corporation, or other entity treated as a corporation for U.S. federal income tax purposes, that is created or organised in or under the laws of the United States, any of its states or the District of Columbia, o an estate the income of which is subject to U.S. federal income taxation regardless of its source, o a trust if a court within the United States is able to exercise primary supervision over the administration of the trust and one or more United States persons have the authority to control all substantial decisions of the trust, or electing trusts in existence on August 20, 1996 to the extent provided in Treasury regulations, or o any person otherwise subject to U.S. federal income tax on a net income basis in respect of any of the instruments, whose status as a U.S. holder is not overridden pursuant to the provisions of an applicable tax treaty. If an entity treated as a partnership for U.S. federal income tax purposes holds instruments, the tax treatment of each partner will depend upon the status of the partner and the activities and the status of the partnership under both U.S. and U.K. law. If you are a partner in a partnership that holds instruments, you should consult your tax advisor. This summary applies only to U.S. holders who hold instruments as capital assets, which generally are assets held for investment rather than as inventory or as property used in a trade or business. In addition, except where specifically discussed, this summary applies to you only if you purchased a senior note or convertible note pursuant to its initial offering at the applicable issue price described below. Further, with respect to the convertible notes, except where we make reference specifically to the book-entry interests or the definitive registered securities, this summary applies to both forms of ownership. This summary is based upon: o current U.K. law and current U.S. federal income tax law and the practices of the U.K. Inland Revenue and the U.S. Internal Revenue Service, and is subject to subsequent changes to those laws and practices, which could have retroactive effect, o the Income Tax Convention and the Protocol (together, the "Treaty") between the United States and the United Kingdom dated July 24, 2001 and in force as of March 31, 2003, o to the extent it is still applicable, the 1975 U.S.-U.K. tax treaty relating to income taxes (the "1975 Treaty"), and o the U.S.-U.K. tax treaty relating to estate and gift taxes that is currently in effect. The following summary does not address the tax consequences to holders of instruments under state, local or other (e.g., non-U.S. federal income, non-U.K.) tax laws. U.S. holders of ADSs will be treated as owners of the Ordinary Shares underlying the ADSs evidenced by ADRs. Accordingly, unless otherwise noted, the U.S. federal income and U.K. tax consequences discussed below apply commensurately to U.S. holders of ADSs and Ordinary Shares. For purposes of discussing the tax consequences of investments in notes, we refer to the (euro) senior convertible notes and the DM senior convertible notes together as convertible notes. In this summary the senior notes are a separate category of notes that do not have a conversion feature. -75- Holders of instruments should note that any person who would have been entitled to greater benefits under the 1975 Treaty than under the Treaty may elect to continue to take advantage of the provisions of the 1975 Treaty for a period of 12 months from the date on which the Treaty otherwise would have effect. With respect to taxes withheld at source, the Treaty applies in both the U.S. and U.K. for amounts paid or credited on or after May 1, 2003. For all other taxes, the effective date for the U.K. is April 6, 2003, and for the U.S., January 1, 2004. Holders of instruments are advised to consult their own tax advisers with respect to the overall tax implications of the Treaty, including specifically the implications of making the above mentioned election. U.K. Tax Consequences We are resident in the U.K. for U.K. tax purposes. The statements regarding U.K. tax consequences set forth below relate only to the position of persons who are the absolute beneficial owners of the relevant notes, warrants or shares and may not apply to some classes of holders, such as dealers in securities. If you are considering the acquisition, ownership or disposition of the instruments, you should consult your own tax advisor concerning the U.K. tax consequences in light of your particular situation. Taxation of the Senior Notes and the Convertible Notes Payment on the Notes. Provided the senior notes and the convertible notes continue to be listed on the London Stock Exchange, or some other stock exchange recognised by the U.K. Inland Revenue, payments of interest to you may be made without withholding or deduction for U.K. income tax. In other cases, interest will generally be paid after deduction on account of U.K. income tax at the lower rate, currently 20%. If you reside in a jurisdiction other than the U.K., you may be entitled to a refund of all or part of any tax withheld or to make a claim for interest on your senior notes and convertible notes to be paid without, or subject to a reduced rate of, deduction or withholding under the provisions of an applicable tax treaty. A refund of all or part of any tax withheld may also be available, depending on your individual circumstances, if you are a Commonwealth citizen or otherwise entitled to a U.K. personal allowance. You will not generally be assessed for U.K. income tax on the discount or interest on the note. If you are, you may be able to make a claim under an appropriate tax treaty for an exemption from, or a reduction of, any U.K. tax liability that would otherwise arise. Original Issue Discount. Original issue discount is not subject to withholding for U.K. income tax. Sale or Disposal, including Conversion or Redemption. You will not be liable for U.K. tax on gains realised on the sale or other disposal, including conversion or redemption, of your notes. Taxation of the Warrants You will not be liable for U.K. tax on the exercise, disposal or abandonment of your warrants. Taxation of Ordinary Shares or ADSs Taxation of Dividends. We do not currently anticipate paying dividends within the foreseeable future. There is no U.K. withholding tax on dividends. A shareholder resident for U.K. tax purposes in the United Kingdom who receives a dividend from us may generally claim a tax credit in an amount equal to one-ninth of the dividend. The 1975 Treaty, if it is still applicable by virtue of any election made under the Treaty, provides for you to claim a similar tax credit, but also provides for a deduction to be withheld from it of an amount equal to 15% of the aggregate of the dividend and of the credit; the deduction so withheld accordingly eliminates your tax credit claim. Under the Treaty, U.S. holders are no longer entitled to a payment in respect of any U.K. tax credit received, nor are dividends subject to a notional U.K. withholding tax. Disposition of the Ordinary Shares or ADSs. You will not be liable for U.K. tax on gains realised on the sale or other disposal of your Ordinary Shares or ADSs. -76- Inheritance and Gift Taxes If you are an individual domiciled in the U.S. for the purposes of the U.S.-U.K. estate tax treaty and you are not a national of the U.K. for the purposes of the U.S.-U.K. estate tax treaty, you will generally not be subject to U.K. inheritance tax in respect of the instruments on your death or upon a gift of any of the instruments during your lifetime provided that you have paid any applicable U.S. federal gift or estate tax liability. If you have placed any instruments you acquired in a trust when you were a U.S. holder, those instruments will generally not be subject to U.K. inheritance tax if, at the time you placed them in a trust, you were domiciled in the U.S. and you were not a U.K. national. In the exceptional case where you are subject to both U.K. inheritance tax and U.S. federal gift or estate tax with respect to any of the instruments you hold or previously acquired, the U.S.-U.K. estate tax treaty generally provides that the tax you pay in the U.K. may be credited against federal tax you pay in the U.S. and federal tax you pay in the U.S. may be credited against tax you pay in the U.K. based on priority rules set out in the U.S.-U.K. estate tax treaty. Stamp Duty and Stamp Duty Reserve Tax No U.K. stamp duty or stamp duty reserve tax is payable on the issue, transfer, conversion or redemption of your senior notes or convertible notes, or on the issue of warrants. There will generally be a liability to stamp duty on a transfer of warrants, or Ordinary Shares acquired upon exercise of the warrants, at the rate of 0.5 percent of the amount or value of the consideration given for the transfer, rounded up to the nearest L5 where necessary. Stamp duty is normally a liability of the purchaser. There will also generally be a liability to stamp duty reserve tax on an agreement to transfer your warrants, or Ordinary Shares acquired on exercise of the warrants, at the rate of 0.5 percent of the amount or value of the agreed consideration. However, the stamp duty reserve tax liability is cancelled, and the tax will be refunded if already paid, if the agreement is completed by a duly stamped instrument of transfer within six years of the date on which the agreement was made, or, if the agreement was conditional, the date on which the condition is satisfied. You may be charged stamp duty or stamp duty reserve tax at the higher rate of 1.5 percent of the amount or value of the consideration, or in some circumstances, the value of the Ordinary Shares transferred or issued to you, your nominee, or your agent, if you are a person whose business is or includes the provision of clearance services or the issuance of depositary receipts. If your business is or includes clearance services, you may elect, with the U.K. Inland Revenue's approval in some circumstances, to be subject to stamp duty reserve tax at the normal rate on transactions within the service, instead of at the higher rate, on the issue or transfer of shares into the clearance service. Deposit Agreement No stamp duty reserve tax is chargeable on an agreement for the transfer of an ADR or beneficial ownership of an ADR; and no stamp duty is payable on the acquisition or transfer of an ADS evidenced by an ADR or beneficial ownership of an ADR, provided that any instrument of transfer or written agreement to transfer is not executed in, or at any time brought into, the U.K. U.S. Federal Income Tax Consequences The following summary is based upon the U.S. Internal Revenue Code of 1986, as amended, applicable Treasury regulations promulgated and proposed under the Internal Revenue Code, judicial authority and current administrative rulings and practices. All of these are subject to change, possibly with retroactive effect, or different interpretations. We have not sought any ruling from the Internal Revenue Service with respect to any matter described in the following summary, and we cannot provide any assurance that the IRS or a court will agree with the statements we make in this summary. For purposes of this summary, the "spot rate" generally means a rate that reflects the fair market rate of exchange available to the public for currency under a spot contract in a free market and involving representative amounts. A spot contract is a contract to buy or sell a currency on or before two business days following the -77- date of the execution of the contract. If a spot rate cannot be demonstrated in this manner, the IRS has the authority to determine the spot rate. Taxation of COLT In general, we will be subject to U.S. federal income tax only to the extent we have income which has its source in the U.S. or is effectively connected with a U.S. trade or business. We anticipate that we will derive substantially all of our income from foreign sources and that none of our income will be effectively connected with a U.S. trade or business, except for the modest amounts of income from our two U.S. subsidiaries. In addition, we anticipate that any U.S. source investment income we derive will come from investments the interest on which will be exempt from U.S. federal income taxation. In sum, we should be subject to little or no U.S. federal income taxation. Taxation of the Senior Notes and the Convertible Notes Interest on the Senior Notes. If you use the accrual method of accounting for U.S. federal income tax purposes, you generally will be required to include interest in income as the interest accrues on the senior notes. If instead you use the cash basis method of accounting, you generally will be required to include interest in income when you receive interest payments on the senior notes. This interest generally is treated as foreign source passive income or financial services income for U.S. foreign tax credit purposes. Based upon applicable Treasury regulations, the senior notes are not treated as having been issued with OID, as explained below. If you are a cash basis holder, the amount you are required to include in income upon receipt of a payment on your senior notes is the U.S. dollar value of the amount received, determined on the basis of the spot rate on the date you receive the payment, regardless of whether the payment is in fact converted into U.S. dollars. You will not recognise exchange gain or loss upon receipt of the interest payment. If you are required to accrue interest income on a senior note prior to receipt, unless you have made a spot rate convention election described below, then you will be required to include in income for each taxable year the U.S. dollar value of the interest that has accrued during that year, determined by translating the accrued interest at the average rate of exchange for the period, or partial period if the period spans two taxable years, during which the interest has accrued. The average rate of exchange for an interest accrual period is the simple average of the exchange rates for each business day of that period, or some other average that you have reasonably derived and consistently applied. Upon receipt of an interest payment in foreign currency, you will recognise ordinary gain or loss in an amount equal to the difference between the U.S. dollar value of the foreign currency you receive, determined on the basis of the spot rate on the date you receive the payment, and the U.S. dollar value of the interest income that you have previously included in income with respect to that interest payment. Generally, this gain or loss will be treated as ordinary income or loss and will not be treated as interest income or expense, except as any IRS administrative pronouncements provide otherwise. You may make a spot rate convention election to translate accrued interest into U.S. dollars at the spot rate on the last day of an accrual period, or, in the case of an accrual period that spans two taxable years and is thus treated as two partial periods, at the spot rates on the last day of the taxable year and on the last day of the accrual period. Additionally, if you receive a payment of interest within five business days of the last day of the accrual period, you may instead translate the accrued interest into U.S. dollars at the spot rate on the day of receipt. If you make a spot rate convention election, then you must apply it consistently to all debt instruments from year to year, and you cannot change the election without the consent of the IRS. You should consult your tax advisor regarding this election. Interest on the Convertible Notes. For the reasons discussed below, the convertible notes are deemed to have been issued with original issue discount (OID) for U.S. federal income tax purposes. Accordingly, if you hold a convertible note, then, regardless of whether you are a cash or accrual basis taxpayer, you are required to include in income in each taxable year, in advance of your receipt of cash payments on the convertible notes, that portion of the OID, computed on a constant interest rate basis, attributable to each day of the year during which you held the convertible notes. The amounts of OID are determined in the foreign currency in which the notes are denominated and are then translated into U.S. dollars. The OID generally is treated as foreign source passive income or financial services income for U.S. foreign tax credit purposes. -78- The amount of OID with respect to each convertible note is equal to the excess of its stated redemption price at maturity over its issue price. The issue price for a convertible note is equal to the offering price to the public, not including any bond house, broker or similar person or organisation acting in the capacity of an underwriter, placement agent or wholesaler, at which a substantial number of the convertible notes is sold, which in the case of the July 1998 offering of convertible notes was 1,000DM, and in each of the March 1999, December 1999 and March 2000 offerings was (euro)1,000. The stated redemption price at maturity of each convertible note includes all payments to be made in respect of the note, other than payments of qualified stated interest. Qualified stated interest is interest that is unconditionally payable in cash or property, except additional debt of the debtor, at least annually at a single fixed rate. Convertible notes pay interest annually at a stated percentage of the issue price, followed by a receipt of a redemption price higher than the issue price. The convertible notes' stated interest constitutes qualified stated interest, and thus their stated redemption price at maturity consists only of the redemption price. Taxation of OID. If you hold a debt instrument issued with OID, in each taxable year you are required to include in gross income for federal income tax purposes an amount equal to the sum of the daily portions of the OID for all days during the taxable year on which you hold the debt instrument, including the purchase date but excluding the disposition date. The daily portions of OID required to be included in your gross income in a taxable year are determined on a constant interest rate basis by allocating to each day during the taxable year on which you hold the debt instrument a pro rata portion of the OID on the debt instrument which is attributable to the accrual period in which that day is included. The amount of the OID on your convertible note attributable to each accrual period is the product of its adjusted issue price at the beginning of the accrual period multiplied by its yield to maturity, less any qualified stated interest for that accrual period. Your convertible note's yield to maturity is that discount rate which, when used in computing the present value of all principal and stated interest payments to be made on a convertible note, produces an amount equal to its issue price. The adjusted issue price of your convertible note at the beginning of an accrual period is its issue price plus the aggregate amount of OID that accrued in all prior accrual periods, determined without regard to the rules described below concerning acquisition premium and bond premium, less any cash payments you receive on the convertible note other than qualified stated interest. Unless you have made a spot rate convention election, you will be required to include in gross income for each taxable year the U.S. dollar value of the OID that has accrued during that year, determined by translating the accrued OID at the average rate of exchange for the period during which the OID has accrued, or partial period if the OID accrual period spans two taxable years. The average rate of exchange for an accrual period is the simple average of the exchange rates for each business day of the period, or some other average that you have reasonably derived and consistently applied. Upon receipt of a payment of OID in a foreign currency, you will recognise ordinary gain or loss in an amount equal to the difference between the U.S. dollar value of the foreign currency you received, determined on the basis of the spot rate on the date the payment is received, and the U.S. dollar value of the OID that you have previously included in income with respect to the payment. Generally, this gain or loss will be treated as ordinary income or loss and will not be treated as interest income or expense, except as any IRS administrative pronouncements provide otherwise. If you have made a spot rate convention election, then you must translate OID into U.S. dollars at the spot rate on the last day of the accrual period for the OID. In the case of an accrual period that straddles the last day of your taxable year and is thus treated as two partial periods, you must translate OID into U.S. dollars at the spot rates on the last day of your taxable year and on the last day of the accrual period. Additionally, if you receive a payment of OID within five business days of the last day of the accrual period, you may instead translate the OID into U.S. dollars at the spot rate on the day of receipt. Election to Treat all Interest as OID. If you hold a convertible note or a senior note, then you may be eligible to elect to include in gross income for U.S. federal income tax purposes all interest that accrues on the convertible note or the senior note by accruing daily portions of interest on a constant interest rate basis as described above. For purposes of the election, interest includes stated and unstated interest, acquisition discount, OID, de minimis OID, market discount and de minimis market discount, as adjusted by any amortisable bond premium or acquisition premium. If you make this election in respect of a convertible note or a senior note with market discount or bond premium, you will be deemed to have made an election to currently include market -79- discount in income or to amortise bond premium, as the case may be. You should consult your tax advisor regarding this election. Acquisition Premium. If you acquire a convertible note and immediately after acquisition your income tax basis in the note, usually your purchase price for the note exclusive of any amounts paid allocable to prior accrued qualified stated interest, o exceeds the convertible note's adjusted issue price, but o is less than or equal to the sum of all amounts that are still payable on the convertible note after the acquisition date, other than any qualified stated interest, then the excess over adjusted issue price is acquisition premium. The daily portion of the OID that you are required to include in income will be reduced by an amount equal to the OID multiplied by the fraction obtained by taking the acquisition premium and dividing it by the amount of OID for the period remaining after your purchase to the maturity date of the convertible note. As with the OID itself, the amount of acquisition premium is determined in the foreign currency in which the note is denominated. Market Discount. Generally, the market discount rules discussed below will not apply to the senior notes or convertible notes that you acquire in an original issuance of these notes. However, you can acquire a note at market discount if you acquire a note and immediately after acquisition your income tax basis in the note, usually your purchase price for the note exclusive of any amounts paid allocable to prior accrued qualified stated interest, o is less than its stated principal amount, in the case of a senior note, or o is less than its revised issue price, as defined below, in the case of a convertible note. For federal income tax purposes you will not be treated as having purchased a note with market discount if the amount of market discount is less than a de minimis threshold amount. The revised issue price of a convertible note generally equals the sum of its issue price, plus the total amount of OID includible in the gross income of all holders for periods before you acquired the convertible note, without regard to any reduction in that income resulting from acquisition premium or amortisable bond premium, and minus any cash payments on the note in those periods other than qualified stated interest. Under the market discount rules, you must treat any gain on the sale, exchange, redemption, or other taxable disposition of a senior note or convertible note, or any appreciation in a note in the case of a nontaxable disposition such as a gift, as ordinary income to the extent that market discount has accrued on the note. You are also generally required to defer, until the maturity of the note or earlier taxable disposition, the deduction of all or a portion of the interest expense on any indebtedness incurred or continued to purchase or carry the senior note or convertible note. The senior notes and the convertible notes provide that they may be redeemed, in whole or in part, before maturity. If some or all of the senior notes or convertible notes are redeemed and you have acquired those notes with market discount, then you will be required to treat the principal payment as ordinary income to the extent of accrued market discount on all of your senior notes or convertible notes. Any market discount will be considered to accrue ratably during the period from the date of acquisition to the maturity date of the note, unless you elect to accrue the market discount on a constant interest rate method. You may also elect to include market discount in income currently as it accrues, on either a ratable or constant interest rate method, and your basis in the note will increase by the amounts included in your income. If you make this election, the rules described above regarding ordinary income on dispositions and deferral of interest deductions will not apply. This current inclusion election, once made, applies to all market discount obligations you acquire on or after the first day of the first taxable year to which the election applies, and you may not revoke the election without the consent of the IRS. You should consult your tax advisor regarding these market discount elections. In the case of a debt instrument denominated in a foreign currency, such as the senior notes and the convertible notes, market discount is computed in the applicable foreign currency. If you do not elect current inclusion of market discount, accrued market discount is translated into U.S. dollars at the spot rate on the date of payment or disposition. No part of this accrued market discount is treated as exchange gain or loss. If you -80- elect current inclusion of market discount, the amount of market discount currently includible in income for a taxable year is the U.S. dollar value of the market discount that has accrued during the year, determined by translating the accrued market discount at the average rate of exchange for the accrual period or periods, including, if applicable, the two partial periods in the case of an accrual period that straddles your taxable year. Accordingly, you will recognise exchange gain or loss with respect to this accrued market discount under the same rules that apply to accrued interest you receive on a senior note or convertible note if you are on the accrual basis or to OID you receive on a convertible note. Amortisable Bond Premium. If you acquire a senior note and immediately after acquisition your income tax basis in the note, usually your purchase price for the note exclusive of any amounts paid allocable to prior accrued qualified stated interest, exceeds its stated principal amount, then you will be considered to have acquired the senior note with bond premium in an amount equal to that excess. You generally may elect to amortise bond premium over the remaining term of the senior note on a constant interest rate method, and the amount amortised in any year will be treated as a reduction of your interest income from the note for that year. If the bond premium amortisation would be lower if calculated based on an earlier optional redemption date and price than the amount of amortisation calculated through that date based on the note's maturity date and its stated principal amount, then you must calculate the amount and timing of the bond premium amortisation deductions assuming that the senior note will be redeemed on that earlier date at the optional redemption price. You may generally recalculate your bond premium amortisation amount and schedule of deductions to the extent your note is not actually redeemed on the optional redemption date. If you elect to amortise bond premium, you must reduce your tax basis in the related senior note by the aggregate amount of bond premium amortised. If you do not elect to amortise bond premium, then the bond premium on your note will decrease the gain or increase the loss that you otherwise recognise on a disposition of that note. Any election to amortise bond premium applies to all debt obligations, other than debt obligations the interest on which is excludable from gross income, that you hold at the beginning of the first taxable year to which the election applies and that you thereafter acquire. You may not revoke an election to amortise bond premium without the consent of the IRS. You should consult with your tax advisor regarding this election. The amortisable bond premium rules also apply to your acquisition of a convertible note, but only after first determining the amount of your income tax basis that is amortisable under these rules. For these purposes, your income tax basis in your convertible note immediately after acquisition, usually your purchase price for the note exclusive of any amounts paid allocable to prior accrued qualified stated interest, is reduced by any value attributable to your option to convert the note into Ordinary Shares of COLT. If your income tax basis in the note as adjusted is still greater than the convertible note's stated redemption price at maturity, then the excess over the stated redemption price at maturity, if you so elect, is subject to the rules governing the deduction of amortisable bond premium as described above. With respect to a convertible note, if you acquire the note with amortisable bond premium, then you are not required to include any amounts of OID in income with respect to the note because there is no discount between your cost basis and the note's stated redemption price at maturity. With respect to your senior notes and convertible notes, amortisable bond premium is calculated in the currency in which the note is denominated. The amortisation deduction calculated reduces the interest income received so that the net amount of interest less the amortisation deduction in the applicable foreign currency is the amount translated into U.S. dollars and reported in your gross income. You will recognise ordinary gain or loss in an amount equal to the difference between the U.S. dollar value of the amortisation deduction at the time of the deduction and the U.S. dollar value of that portion of the bond premium upon acquisition of the note. This gain or loss generally will not be treated as interest income or expense, except as any IRS administrative pronouncements provide otherwise. Each reduction of your interest income by amortisable bond premium also reduces your income tax basis in the note by the U.S. dollar value of that portion of amortisable bond premium as of your acquisition of the note. Additional Amounts. If you receive any additional amounts with respect to your senior notes or convertible notes, those payments will be taxed as ordinary income in accordance with your method of accounting. U.K. withholding tax, if any, imposed on payments you receive on your senior notes or convertible notes will generally be treated as foreign tax eligible for credit against your U.S. federal income tax. For foreign tax credit -81- purposes, additional amounts should generally be treated as foreign source passive income, or, in the case of some holders, financial services income. Disposition. In general, you will recognise gain or loss upon the sale, exchange, redemption or other taxable disposition of a senior note or a convertible note equal to your amount realised in the disposition less your adjusted income tax basis in the note. Your amount realised is the amount of cash and the fair market value of property received, or the U.S. dollar value at the spot rate on the date of the disposition of the amount realised in foreign currency, less any amount attributable to accrued qualified stated interest, which will be taxed as interest in the manner described above. Your adjusted income tax basis in a note will generally be equal to: o your purchase price for the note exclusive of any amounts paid allocable to prior accrued qualified stated interest, o plus any amounts of OID that you include in your gross income through the day preceding the day of disposition, o plus the accrual of market discount, if any, that you elect to include in gross income on a current basis, o minus the amount of any cash payments you receive on the note other than qualified stated interest and o minus any reductions in income tax basis related to amortisable bond premium if you elect to deduct it on a current basis. If you hold a senior note or a convertible note purchased with foreign currency, your adjusted income tax basis will be determined by translating the purchase price, excluding any amounts paid for prior accrued qualified stated interest, at the spot rate on the date of purchase. Gain or loss recognised upon the sale, exchange, redemption or other taxable disposition of a senior note or convertible note will generally be capital gain or loss. The gain or loss will be ordinary and not capital to the extent of any gain or loss attributable to changes in exchange rates, described in the next paragraph, and any gain attributable to any market discount. If you are an individual, then your net capital gain will generally be subject to U.S. federal income tax at a maximum rate of 20% if you have held the senior note or convertible note more than one year on the date you sell or dispose of the note; this maximum rate of 20% has been reduced to 15% for gains properly taken into account during the period beginning on 6 May 2003 and ending with the end of your taxable year that begins in 2008. Ordinary or capital gain will generally be treated as U.S. source income for U.S. foreign tax credit purposes. You should consult your tax advisor regarding the source of loss recognised on the sale, exchange, redemption or other taxable disposition of a note. Gain or loss that you realise on the sale, exchange, redemption or other taxable disposition of a senior note or convertible note attributable to changes in exchange rates will be treated as ordinary income or loss and generally will not be treated as interest income or expense except as any IRS administrative pronouncements provide otherwise. However, this ordinary gain or loss is only included in gross income to the extent of your total gain or loss on the sale, exchange, redemption or other taxable disposition. Your income tax basis in purchased foreign currency generally will be its U.S. dollar value at the spot rate on the date of purchase. Your income tax basis in foreign currency received on the sale, exchange or retirement of a senior note or convertible note will be the foreign currency's U.S. dollar value at the spot rate at the time the foreign currency is received. The amount of gain or loss you will recognise on a sale, exchange or other disposition of foreign currency will be equal to the difference between the number of U.S. dollars received, the U.S. dollar value at the spot rate of the foreign currency received, or the fair market value in U.S. dollars of the property received, as the case may be, and your income tax basis in the disposed of foreign currency. Accordingly, if you purchase a senior note or convertible note with foreign currency, you will recognise gain or loss in an amount equal to the difference, if any, between your tax basis in the foreign currency and the U.S. dollar value at the spot rate of the foreign currency on the date of purchase of the note. Generally, this exchange gain or loss will be ordinary income or loss and will not be treated as interest income or expense, except as any IRS administrative pronouncements provide otherwise. Conversion of Convertible Notes in Exchange for Ordinary Shares. You generally will not recognise any income, gain or loss upon conversion of a convertible note into Ordinary Shares except: -82- o to the extent the Ordinary Shares you receive are considered attributable to interest and OID accrued but not previously included in income, in which case the value of those shares is taxable as interest and OID, respectively, in the manner described above, o to the extent of any accrued market discount which you have not previously included in income, if you have elected to include market discount in gross income on a current basis, o with respect to cash, if any, you received in lieu of a fractional share of the Ordinary Shares, and o with respect to foreign currency gain or loss you realised upon the conversion, as described below. Your income tax basis in the Ordinary Shares that you receive on the conversion of your convertible note generally will be the same as your adjusted tax basis in the convertible note just prior to the time of conversion, increased by any qualified stated interest and OID you have accrued but not previously included in income upon conversion to the extent the Ordinary Shares you receive are considered attributable to that accrued interest and OID, increased by any accrued market discount includible in income due to conversion, reduced by any basis allocable to a fractional share interest, and adjusted to take into account the amount of any foreign currency gain or loss realised upon the conversion as described below. Except to the extent of Ordinary Shares treated as received in respect of accrued qualified stated interest you have not previously included in income, your holding period for the Ordinary Shares you receive on conversion will generally include the holding period of the convertible note converted. Any cash you receive in lieu of fractional Ordinary Shares upon conversion will be treated as a payment in exchange for the fractional Ordinary Shares. Accordingly, your receipt of cash in lieu of fractional Ordinary Shares generally will result in capital gain or loss, measured by the difference between the cash you receive for the fractional Ordinary Shares and your adjusted tax basis attributable to the fractional Ordinary Shares. Any gain would be ordinary and not capital gain to the extent of any accrued market discount on the notes that you had not previously included in income. Upon the conversion of a convertible note into Ordinary Shares, you will recognise foreign currency gain or loss in respect of the convertible note's principal amount and any interest, OID or market discount that you accrued and included in income but have not yet received, but only to the extent of the total gain or loss realised on the conversion of the convertible note. This foreign currency gain or loss will generally be ordinary income or loss and will generally not be treated as interest income or expense, except as any IRS administrative pronouncements provide otherwise. If you acquired a convertible note at a market discount, did not elect to include that market discount in gross income on a current basis, and have elected to convert the convertible note into Ordinary Shares, then the amount of accrued market discount at the time of conversion is not includible in your income upon conversion, but is transferred as a tax attribute to the Ordinary Shares you receive, except to the extent of any gain on disposition of a fractional share that you report as attributable to accrued market discount. Any gain upon the subsequent disposition of Ordinary Shares or ADSs you receive as a result of the conversion would be ordinary gain to the extent of the accrued market discount transferred to your Ordinary Shares. Passive Foreign Investment Company Status. If we were or are a passive foreign investment company for U.S. federal income tax purposes, special rules would apply to holders of convertible notes. These special rules are discussed below. Tax Treatment of Warrants Original Issue Price. Each warrant was originally issued as part of a unit comprised of one discount note and one warrant. We redeemed the discount notes in December 2003. For U.S. federal income tax purposes, we allocated the issue price of a unit between the discount note and warrant components based on the relative fair market value of each component to the fair market value of both components taken together as a unit. Under the original issue discount regulations provided by the U.S. Treasury, the issue price of the unit is equal to the offering price to the public, not including any bond house, broker or similar person or organisation acting in the capacity of an underwriter, placement agent or wholesaler, at which a substantial number of the units is sold. Based on this method, we determined that each warrant was originally issued with an issue price of $18.08. This allocation reflects our best judgement as to the relative values of the components at the time of original issuance, but we cannot assure you that the IRS will not challenge our allocation. If the IRS successfully -83- challenges our allocation of the issue price, then the amount of gain or loss on the taxable disposition of your warrants would be different from those resulting under our allocation. Our determination of the issue price of the warrant is binding on you, unless you disclosed the use of a different issue price on the applicable form attached to your timely filed U.S. federal income tax return for the taxable year that includes your acquisition of a unit. If you intend to use an issue price different from what we determined, you should consult your tax advisor as to the consequences. Sale or Redemption. You will recognise gain or loss on a sale or other taxable disposition of a warrant in an amount equal to the difference between the amount realised and your income tax basis in the warrant. A sale or other taxable disposition of a warrant will result in a capital gain or loss, and this capital gain or loss will be long-term capital gain or loss if you have held the warrant for more than one year at the time of disposition. If you are an individual, any long-term capital gain will generally be subject to U.S. federal income tax at a maximum rate of 20% (15% for gains properly taken into account during the period beginning on 6 May 2003 and ending with the end of your taxable year that begins in 2008). Gain on disposition of a warrant will generally be treated as U.S. source income. You should consult your tax advisor regarding the source of loss recognised on the sale, exchange, redemption or other taxable disposition of a warrant. Exercise. You will not recognise gain or loss on the purchase of Ordinary Shares or ADSs for cash upon exercise of your warrant, except to the extent you receive cash in lieu of fractional shares less allocable basis from the warrant. Your adjusted initial basis of the Ordinary Shares or ADSs you acquire will be equal to your adjusted basis of the warrant you exercised plus the exercise price, less basis allocable to any cash you receive in lieu of fractional shares. Your holding period in the Ordinary Shares or ADSs you acquire upon the exercise of a warrant will not include the holding period of that warrant. Lapse. If you do not exercise your warrant and allow it to expire, the warrant will be deemed to have been sold or exchanged on the expiration date. As a result, you will recognise a capital loss equal to your tax basis in the warrant. That capital loss will be long-term if you have held the warrant for more than one year at the time of the expiration of the warrant. Passive Foreign Investment Company Status. If we were or are a passive foreign investment company for U.S. federal income tax purposes, special rules would apply to holders of warrants. These special rules are discussed below. Tax Treatment of Ordinary Shares or ADSs Distributions. A distribution you receive from us with respect to your Ordinary Shares or ADSs will constitute a dividend for U.S. federal income tax purposes to the extent paid out of our current or accumulated earnings and profits as determined for U.S. federal income tax purposes. To the extent that a distribution exceeds our available earnings and profits, it will be treated as a nontaxable return of capital to the extent of your adjusted tax basis in the Ordinary Shares or ADSs and thereafter as capital gain. Dividends you receive generally will be treated as foreign source dividend income and will not be eligible for the dividends received deduction generally allowed to corporate shareholders under the Internal Revenue Code. For a temporary period beginning with taxable years beginning in 2003 and ending with taxable years beginning after 31 December 2008, qualified dividend income will generally be subject to a maximum U.S. federal income tax rate of 15% if you are a noncorporate U.S. holder. Because our ADSs trade on NASDAQ, any dividends we pay to you during that period should constitute qualified dividend income to you, provided that you meet the minimum holding period requirement, unless we are or become a foreign personal holding company or a passive foreign investment company, which are circumstances described below. You generally will meet the holding period requirement if you held the stock for more than 60 days during the 121 day period that begins 60 days before the ex-dividend date; the ex-dividend date is the first date following the declaration of the dividend on which the buyer of the stock will not receive the next dividend payment. The amount that you must include in income will be the U.S. dollar value of any distribution we make to you in British pounds sterling or other foreign currency, or other property you receive, on the date of distribution. The U.S. dollar value of a distribution paid in British pounds sterling or other foreign currency will be based on the -84- exchange rate on the date of your receipt, or, in the case of the ADSs, on the date of receipt by the Depositary. For U.S. federal income tax purposes, you will have a basis in any British pounds sterling or other foreign currency you receive equal to the dollar value of that currency on the date of payment. Any gain or loss that you recognise upon a subsequent disposition of these British pounds sterling or other foreign currency will generally be ordinary income or loss and will not be a dividend. For U.S. federal income tax purposes, dividends we distribute will be income from foreign sources, and will generally be categorised as passive income or, in the case of some holders, as financial services income, for purposes of computing allowable foreign tax credits. In general, you may not claim a foreign tax credit with respect to a category of income in excess of the U.S. federal income tax otherwise payable with respect to that category of income. For purposes of this determination you would be required to adjust the amount of any qualified dividend income we pay to you, while such dividends are subject to the 15% maximum tax rate described above, to account for the difference between the 15% maximum tax rate and ordinary U.S. federal income tax rates. You may carry back any excess foreign taxes to the two preceding tax years and then carry any remaining excess foreign taxes forward five subsequent tax years to reduce your U.S. federal income tax payable on foreign source income in the same category that is not otherwise offset by a foreign tax credit. The consequences of the separate limitation calculation will depend on the nature and sources of your income and the deductions allocable to that income. You should consult with your tax advisor regarding the use of foreign tax credits. In lieu of claiming a credit, you may claim all foreign tax that you paid during a particular taxable year as an itemised deduction. A deduction does not reduce your U.S. federal income tax on a dollar for dollar basis like a tax credit. The deduction, however, is not subject to the category limitations described above regarding foreign tax credits. Sale or Other Taxable Disposition of Ordinary Shares or ADSs. Upon the sale, exchange or other taxable disposition of an Ordinary Share or an ADS, you will recognise gain or loss for U.S. federal income tax purposes in an amount equal to the difference between the fair market value of property you receive in exchange for the Ordinary Share or ADS and your adjusted tax basis in the Ordinary Share or ADS. Except to the extent of any accrued market discount in respect of an Ordinary Share or ADS accounted for upon conversion of a convertible note, this gain or loss will be a capital gain or loss, and will be long-term capital gain or loss if you held the Ordinary Share or ADS for more than one year. If you are an individual, the long-term capital gain will generally be subject to U.S. federal income tax at a maximum rate of 20% (15% for gains properly taken into account during the period beginning on 6 May 2003 and ending with the end of your taxable year that begins in 2008). Under most circumstances, the gain or loss from the sale or exchange of Ordinary Shares or ADSs will be treated as U.S. source income or loss for U.S. foreign tax credit purposes. The surrender of ADSs in exchange for Ordinary Shares will not be a taxable event for U.S. federal income tax purposes. Accordingly, you will not recognise any gain or loss upon that surrender and exchange. Passive Foreign Investment Company Status. If we were or are a passive foreign investment company for U.S. federal income tax purposes, special rules would apply to holders of Ordinary Shares or ADSs. These special rules are discussed below. Constructive Distributions Section 305 of the Internal Revenue Code generally treats as a taxable distribution actual or constructive distributions of stock with respect to stock, and for this purpose stock includes warrants to purchase stock or convertible securities. If you hold a convertible note, Treasury regulations will generally treat you as having received a constructive distribution when the conversion price of the notes is adjusted to reflect taxable distributions with respect to the class of stock into which the notes are convertible. Similarly, you may be treated as receiving a taxable constructive distribution with respect to a warrant as a result of an adjustment in the exercise price of your warrant, or in the number of shares of Ordinary Shares or ADSs purchasable upon exercise of that warrant. In addition, our failure to adjust fully the conversion prices of convertible notes or warrants, or the shares purchasable by those warrants, to reflect distributions of stock with respect to Ordinary Shares and ADSs, may give rise to a deemed taxable stock distribution of Ordinary Shares and ADSs. In sum, an adjustment or lack of adjustment in the conversion prices of the convertible notes or warrants may give rise -85- to a deemed taxable stock distribution in respect of either the convertible notes, the warrants, the Ordinary Shares or the ADSs. Foreign Personal Holding Company We believe that neither we nor any of our subsidiaries will be classified as a foreign personal holding company under U.S. federal income tax laws. If we or one of our subsidiaries were so classified, you generally would be required to include in income as a dividend each year your proportionate share of our or our subsidiary's undistributed foreign personal holding company income. We or one of our subsidiaries will be classified as a foreign personal holding company if Ordinary Shares or ADSs representing more than 50% of the total voting power of all classes of our stock entitled to vote, or more than 50% of the total value of our stock: o are owned, directly or indirectly, by five or fewer U.S. citizen or resident individuals, taking into account applicable constructive ownership rules, and o at least 60% of our gross income or the gross income of one of our subsidiaries consists of foreign personal holding company income. Foreign personal holding company income generally includes dividends, interest, rents, royalties and gains from the sale of stocks, securities or commodities. We believe that we and our subsidiaries may meet the above ownership requirement, but that we will fail the above income requirement for the reasons discussed in more detail below. Accordingly, we expect that we and our subsidiaries will not be treated as foreign personal holding companies for U.S. federal income tax purposes. Our principal subsidiaries and affiliates that are conducting business operations in the U.K., Germany, France, Austria, the Netherlands, Sweden, Norway, Ireland, Portugal, Finland, and India, as well as intervening holding companies, are classified as branches for U.S. federal income tax purposes. We will thus be treated for U.S. federal income tax purposes as directly recognising 100% of the income of these principal U.K., German, French, Austrian, Dutch, Swedish, Norwegian, Irish, Portuguese, Finnish, and Indian operating entities, which income we believe has consisted and will predominantly consist of active business income. Accordingly, we believe that we will fail to meet the foreign personal holding company income requirement, and so we will not be treated as a foreign personal holding company for U.S. federal income tax purposes. Our subsidiaries that are classified as branches for U.S. federal income tax purposes are not classified as corporations and hence cannot be foreign personal holding companies. As to each of our subsidiaries which is not classified as a branch but rather is classified as a corporation for U.S. federal income tax purposes, we believe that each of these subsidiaries has not met the foreign personal holding company income requirement described above, and that each of these subsidiaries will not meet that requirement in the future. However, we cannot provide any assurance that applicable tax law or other relevant circumstances will not change in a manner which adversely affects the determination of foreign personal holding company status. Passive Foreign Investment Company Summary Special U.S. federal income tax rules apply to U.S. holders that own shares of a passive foreign investment company, commonly known by its acronym, PFIC. We believe that we might have become a PFIC in 2002. We believe there is a low probability we could have become a PFIC in 2003, and we do not believe we will become a PFIC under our current financial circumstances. We do not believe we became a PFIC in any period prior to 2002. If we are classified as a PFIC during your holding period in our Ordinary Shares, ADSs, warrants, or convertible notes, then you could be subject to additional taxes and an interest charge. This adverse consequence of becoming a PFIC could be reduced provided you elect one of two alternative tax regimes as described below and we agree to provide the required financial information. However, holders of our warrants and convertible notes are limited in their ability to elect the two alternative tax regimes. The PFIC rules are particularly complex and we suggest that you consult your tax advisor regarding the PFIC rules and their U.S. tax consequences to holders of Ordinary Shares, ADSs, warrants and convertible notes. -86- Discussion We will be considered a PFIC for any taxable year in which 75% or more of our gross income is passive income or in which 50% or more of the average value of our assets is attributable to what are considered passive assets. Passive income generally consists of interest, dividends, rents, and royalties. Passive assets are assets that produce passive income or that we hold for the production of passive income. The asset test is applied by determining the percentage of passive assets for each quarter of our tax year and then averaging those percentages. Our tax year is the calendar year. While the U.S. holder ultimately makes the determination concerning our PFIC status, legislative history to the PFIC rules indicates that determining whether we are a PFIC under the asset test can generally be done by assuming that the value of our assets equals the market capitalisation of our equity plus the value of our liabilities. However, there are no regulations or other guidance from the IRS on the subject, and we cannot provide any assurance that the IRS will not challenge this method. We believe we were at risk of having become a PFIC in 2002 because the average percentage of our passive assets (cash and short-term investments) might have equaled or exceeded 50% of the value of all of our assets. If we use the general method described above and value our traded debt at its market price, we believe the average percentage of passive assets would have exceeded 50% and therefore we would have become a PFIC during 2002. However, if our assets were properly valued by considering the company's indebtedness at its book value, we believe we would not have become a PFIC during 2002. Neither U.S. Treasury regulations nor the PFIC statute's legislative history establishes a method of valuing traded debt for this purpose. As a result of increases in our market capitalisation in 2003, we think there is little risk that we became a PFIC during 2003. Whether or not we have been or will be a PFIC is a factual determination that must be made separately for each calendar year, and we cannot guarantee that the IRS will agree with our methodology for ascertaining PFIC status or with our ultimate determination. In addition, the calculation to determine whether we are classified as a PFIC for the calendar year cannot be made until after the close of the year, when the financial information for the year ended December 31 has been finalised. Also, we cannot provide any assurance that the applicable tax law or other relevant circumstances will not change in a manner which affects our PFIC status determinations, and such changes could be retroactively effective. If we are a PFIC, then one or more of our subsidiaries could also become a PFIC if the subsidiary is treated as a corporation for U.S. federal income tax purposes, rather than as an entity disregarded from its sole owner, and the subsidiary itself meets either the income or asset test for PFIC status. We believe that none of our current subsidiaries is a PFIC and that none of the subsidiaries we establish in the future will be PFICs. However, if that were to change, additional, special rules would apply, and we would attempt to inform you which of our subsidiaries has in our estimation become a PFIC. If we are a PFIC for a taxable year, then each of the direct and certain indirect shareholders holding our Ordinary Shares or ADSs at any time during that taxable year could be subject to an increased tax liability, possibly including an interest charge, under the default U.S. federal income tax regime for PFICs. Alternatively, you might avoid some of the increased tax liability if you elect to be treated under one of two alternative elective tax regimes. These three different tax regimes for PFIC shareholders are discussed in more detail below. Under the PFIC rules, holders of our warrants and convertible notes are treated as holders of options to purchase Ordinary Shares or ADSs. Under proposed Treasury regulations, the default tax regime governing PFIC shareholders applies to holders of options to acquire our Ordinary Shares and ADSs with respect to dispositions of options to purchase stock, and to dispositions of stock acquired upon exercise of an option. Treasury regulations deny option holders the ability to use the elective Qualified Electing Fund tax regime discussed below, and it is not clear to what extent option holders could make use of the elective mark to market tax regime discussed below. If you hold our warrants or convertible notes, you should consult your tax advisor about the consequences of holding our warrants or convertible notes if we become a PFIC. The following discussion focuses on the consequences for holders of our Ordinary Shares and ADSs that did not acquire these interests by exercise of a warrant, convertible note, or other option. Default Tax Regime. If we are a PFIC and you do not elect out of being taxed under the default tax regime, then you will be subject to a special tax calculation if you sell or dispose of your Ordinary Shares or ADSs at a gain. -87- Under the default regime's special tax calculation, you must prorate your gain over every day of your holding period for the disposed Ordinary Shares or ADSs. Then you must sum the daily portions of prorated gain for each of your taxable years during the holding period. Amounts allocated to the year of disposition and to years prior to the first year in which we became a PFIC would then be taxed as ordinary income in the year of your disposition. For amounts allocated to years prior to the year of disposition and during or after the year we first became a PFIC, the gain would not be taxable as income received in the year of disposition. Instead, you would be required to apply the highest ordinary income tax rate possibly applicable to you in that earlier year to the amount of gain allocated to that year, and then you would accrue interest on that tax amount as if it were an item of unpaid income tax from that prior year. You would then add the tax and interest charge for each of the affected, earlier years to the rest of your income tax for the year of disposition. The interest charge relates to a debt to pay U.S. federal income tax, so if you are not a corporation, your interest expense would be personal interest expense, and not deductible for U.S. federal income tax purposes. This special tax regime also applies to distributions you receive from us with respect to Ordinary Shares or ADSs that exceed a formula threshold amount, but we do not discuss those rules in any detail here because at this time we do not anticipate making any such distributions. If we become a PFIC during your holding period in our Ordinary Shares, ADSs, warrants, or convertible notes, then under the default tax regime you would be required to continue to treat us as a PFIC even if in a later tax year we no longer met the asset or income test that originally made us a PFIC. To terminate the effect of the default tax regime if we cease to be a PFIC, it would be necessary for you to elect to recognise gain as of the last day of the last year in which we were still a PFIC. Through statute and proposed regulations, "disposition" with respect to stock of a PFIC has been defined under the default tax regime to include transactions that are normally not income or gain recognition events for U.S. federal income tax purposes. One rule is that a pledge of your Ordinary Shares or ADSs as collateral for a loan is considered a disposition for the amount of the loan. The rules and exceptions to these PFIC rules are complex, and you would have to consult your tax advisor as to whether you have effected a taxable deemed disposition of our Ordinary Shares or ADSs if we become a PFIC and you do not make either election discussed below. Qualified Electing Fund Election. If we are a PFIC, then with our cooperation you can elect, generally with your timely filed income tax return, to treat your investment in our Ordinary Shares or ADSs as an investment in a qualified electing fund, commonly referred to as a QEF, for the year of your election and for all subsequent years. Under a QEF election you must for each of your taxable years report as gross income your pro rata share of our net capital gain (which is the excess of net long-term capital gain over any net short-term capital loss), but not more than our earnings and profits, for our taxable year that ends within or with your taxable year. If our earnings and profits for that taxable year exceed net capital gain, you must also report as gross income your pro rata share of earnings and profits for the year less any net capital gain. You would report any net capital gain as long-term capital gain and any earnings and profits in excess of net capital gain as ordinary income. If we do not have earnings and profits in a year that we are a PFIC, a U.S. holder who has made a timely QEF election would not be required to include any amount in income. If it appears that we will be classified as a PFIC for the year, we will, upon request, provide the annual information statement and provide access to and copies of our financial records in order to establish that we have properly calculated your pro rata shares of ordinary earnings and net capital gain in accordance with U.S. federal income tax principles. You would generally increase your income tax basis in your Ordinary Shares or ADSs by the amounts required to be included in income under the QEF election. A QEF election would remain effective even if we ceased to be a PFIC and then became a PFIC again in a later tax year, although the QEF inclusion rules would not apply for any year in which we were not a PFIC. Once you make a QEF election you can revoke it only with the consent of the IRS. In conjunction with your QEF election, you can also elect to defer payment of your resulting marginal federal income tax on the excess of the amounts you must include in income pursuant to the election over the distributions, if any, you receive. You generally must make this election on a timely filed U.S. federal income tax return for the year in which these conditions apply. In addition, there are certain situations where your election with respect to a deferred tax would generally be terminated. -88- If you made a timely QEF election with respect to either the first year in which you acquired our Ordinary Shares or ADSs or the first year in which we became a PFIC, then the default tax regime for PFICs discussed above would not apply to a disposition of your Ordinary Shares or ADSs. If for any portion of your holding period we were a PFIC but your QEF election was not yet effective, then the default regime would still apply to any dispositions, and to any distributions, all as discussed above. In addition, you would still be required to treat us as a PFIC in years in which we did not qualify as a PFIC under the income and asset tests, whereas a QEF election would otherwise relieve you from having to treat us as a PFIC for years in which we did not meet those tests. If you make a QEF election for a taxable year which is not the first year of your holding period and we became a PFIC before the year for which you make this election, then to avoid the default tax regime in the future, you generally must report any gain you have in Ordinary Shares or ADSs under the default tax regime as if you had sold them for their fair market value on the first day of the first year in which your QEF election becomes effective. Mark to Market Election. An alternative to the QEF election discussed above is an election to recognise gain and, under limited circumstances, loss as if you had disposed of your Ordinary Shares or ADSs on the last day of each taxable year. You can make this election only if our Ordinary Shares and ADSs are considered marketable stock, which is stock regularly traded on a national securities exchange in the United States or in any other exchange which has rules and standards to prevent manipulation of stock prices so that the quoted prices for our Ordinary Shares or ADSs represent a legitimate and sound fair market value. We believe that our Ordinary Shares and ADSs regularly trade on such markets so that they would constitute marketable stock, although we cannot guarantee that the IRS will agree with our determination. Under the mark to market election, you would compare the value of your Ordinary Shares or ADSs at the end of your tax year to your adjusted tax basis in the Ordinary Shares or ADSs. If the fair market value exceeds basis, you must include the excess as ordinary income on your U.S. federal income tax return for that year, regardless of whether you received any distributions on or disposed of your Ordinary Shares or ADSs. In addition, if you actually sell or otherwise dispose of your stock during the year, any gain you realise is taxable as ordinary income. "Disposition" for this purpose might include a gift, a transfer by reason of death, or a pledge of the Ordinary Shares or ADSs, and you should consult your tax advisor about whether you have disposed of our Ordinary Shares or ADSs for this purpose. If your tax basis exceeds the value, then you can report that loss as an ordinary loss on your federal income tax return, but only to the extent of any cumulative mark to market gains (net of allowed mark to market losses) reported in prior tax years under this election. Your tax basis in your Ordinary Shares or ADSs is increased by the amount of gain you must report and reduced by losses allowed under this election. Special rules apply if you were to recognise gain or loss on Ordinary Shares or ADSs you own indirectly or if you became a U.S. holder in the year in which you make the election. Your gain or loss allowed would be sourced as U.S. or foreign source income as if you had actually sold your Ordinary Shares or ADSs. By electing to mark your Ordinary Shares or ADSs to market, you would avoid being taxed under the default tax regime for PFICs upon an actual disposition of the Ordinary Shares or ADSs or for any distributions received on them, except as discussed below. You would make the mark to market election with your U.S. federal income tax return for the first year you desire it to apply to your Ordinary Shares or ADSs. The election would apply to that year and to all subsequent tax years while you hold our Ordinary Shares or ADSs, until the earlier of the year in which our Ordinary Shares and ADSs cease to be marketable stock or the year for which you request to revoke the election, which requires the consent of the IRS. Special rules apply if you make this election for a tax year which is not the first year of your holding period. Backup Withholding and Information Reporting If you hold a senior note, convertible note, warrant, Ordinary Share or ADS, payments to you of interest, OID, dividends, or gross proceeds from dispositions may be subject to information reporting to the IRS and to possible backup withholding of U.S. federal income tax, currently at a 28% rate. However, you will not be subject to backup withholding if you properly execute, under penalties of perjury, an IRS Form W-9 or a substantially similar form in which you provide your correct taxpayer identification number, certify that it is correct, certify that you are a U.S. person, and certify as to one of the following conditions: (1) you are not subject to backup withholding because you are a corporation or come within another enumerated exempt -89- category, (2) you have not been notified by the IRS that you are subject to backup withholding, or (3) you have been notified by the IRS that you are no longer subject to backup withholding. If you do not provide your correct taxpayer identification number on the IRS Form W-9 or a substantially similar form, you may be subject to penalties imposed by the IRS. Unless you have established on a properly executed IRS Form W-9 or a substantially similar form that you are a corporation or come within another enumerated exempt category, interest, OID, dividends and other payments paid to you during the taxable year, and the amount of tax withheld, if any, will be reported to you and to the IRS. Amounts withheld under backup withholding generally may be refunded or credited against your U.S. federal income tax liability, provided you furnish the required information to the IRS. You should be exempt from backup withholding with respect to cash payments in respect of OID, interest, dividends or the gross proceeds from the disposition of any instruments you hold if, for example, you are a corporation or financial institution. You should consult your tax advisor as to your qualification for exemption from backup withholding and the procedure for obtaining that exemption. F. Dividends and paying agents Not Applicable. G. Statement By experts Not Applicable. H. Documents on display We are subject to the informational reporting requirements of the Securities Exchange Act of 1934 and file reports and other information with the Securities and Exchange Commission. You may examine the reports and other information filed by us, without charge, at the public reference facilities maintained by the SEC at 450 Fifth Street, N.W., Washington, D.C. 20549. You may also receive copies of these materials by mail from the SEC's Public Reference Branch at 450 Fifth Street, N.W., Washington, D.C., 20549. For more information on the public reference rooms, call the SEC at 1-800-SEC-0330 or visit their web site at www.sec.gov. I. Subsidiary Information Not Applicable. Item 11. Quantitative and Qualitative Disclosures About Market Risk We operate a centralised treasury function, the prime objective of which is to optimise the return on our cash balances and to manage our working capital requirements. In addition to liquidity risks, the principal financial risks to which we are exposed arise from volatility in foreign currency exchange rates and interest rates. Our Board regularly reviews these risks and approves associated risk management policies, including treasury strategy. Liquidity Risk We have financed our operations through a mixture of issued share capital and long term convertible and non-convertible debt. The proceeds from these issues are invested in marketable government securities or placed on short-term deposit prior to being invested in our operating companies to fund operations. In addition to the financial instruments issued to finance our operations, we hold other financial instruments in the normal course of business such as instruments representing trade debt and trade credit. Other than as discussed below, we do not use, and have no current intention to use, any other derivative financial instruments. -90- Foreign currency risk We are exposed to fluctuations in foreign currencies as our revenues, costs, assets and liabilities are, for the most part, denominated in local currencies. To manage this exposure, our strategy is to raise financing in a combination of British pounds and Euro denominated instruments to the extent possible in proportion to our existing net investment and committed capital expenditure in those currencies, offsetting currency differences arising with similarly denominated borrowings. In addition to the financing raised in British pounds and Euros, we were exposed to currency fluctuations between British pounds and the U.S. dollar on relative balances of outstanding senior discount notes and U.S. dollar denominated cash and liquid resources during 2003 but on 22 December 2003 redeemed all of the outstanding U.S. 6% 2006 dollar senior discount notes. From time to time, we have entered into forward contracts to purchase foreign currencies to fund a portion of our capital expenditure in those currencies. At 31 December 2003, no such contracts were outstanding. Interest rate risk We have managed risks associated with fluctuating interest rates by raising debt at fixed rates. Furthermore, by raising some debt as convertible debt, interest exposure on debt is further reduced. While fixed rate debt removes the cash flow risks associated with changing interest rates it does expose us to a level of market risk if rates alter significantly. As interest is earned on cash deposits and liquid resources at variable as well as fixed rates, changes in interest rates will have an impact on the amount of interest income earned. Concentration of credit risk Financial instruments which potentially subject us to concentration of credit risk consist principally of accounts receivable and cash and investments in liquid resources. Management believes the concentration of credit risk associated with accounts receivable is minimised due to distribution over many customers and different industries and risks associated with our cash are mitigated by the fact that these amounts are placed in what management believes to be high quality financial institutions. We have not experienced any losses to date on our deposited cash. Sensitivity Analysis As a result of the procedures we have implemented to manage foreign currency exchange and interest rate risk as described above, a 10% change in the value of British pounds relative to other currencies would lead to a corresponding change in the fair value of its foreign currency denominated financial instruments of approximately L50.1 million. A 10% change in interest rates across all maturities would lead to a corresponding change in our earnings of approximately L6.2 million based on the interest bearing assets and liabilities held during 2003. Item 12. Description of Securities Other than Equity Securities Not applicable. PART II Item 13. Defaults, Dividend Arrearages and Delinquencies Not applicable. Item 14. Material Modifications to the Rights of Security Holders and Use of Proceeds Not applicable. Item 15. Controls and Procedures Within the 90 days prior to the date of this report, our management carried out an evaluation, under the supervision and with the participation of our President and Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of our disclosure controls and procedures pursuant to -91- Exchange Act Rule 13a-14 and 15d-14. Based upon that evaluation, our President and Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures are effective in timely alerting them to material information required to be included in our periodic SEC filings. There have been no significant changes in our internal controls or in other factors that could significantly affect those controls since our evaluation of these controls, including any corrective actions with regard to significant deficiencies and material weaknesses. Item 16A. Audit committee financial expert The Board has determined that at least one audit committee financial expert serves on our Audit Committee. The named audit committee financial expert is Hans Eggerstedt. Item 16B. Code of Ethics We have adopted a Code of Business Conduct that applies to the President and Chief Executive Officer, to the Chief Financial Officer and to our principal accounting officer. We expect to extend the code to apply to all employees of the group by the end of July 2004. The Code of Business Conduct is available free of charge by writing to the Corporate Secretary, COLT Telecom Group plc, Beaufort House, 15 St. Botolph's Street, London, EC3A 7QN, England. Item 16C. Principal Accountant Fees and Services The remuneration paid to our auditors during the previous two fiscal years ending 31 December was: 2002 2003 L'000 L'000 ----- ----- Audit Fees 878 920 Audit-Related Fees (1) 123 88 Tax Fees (2) 476 854 All Other Fees (3) 537 40 (1) These are services that are outside the agreed scope of the statutory audit but are consistent with the role of auditor and include the statutory audits of our non-UK subsidiaries and services performed in connection with the preparation of this report. (2) These are tax based services that the auditors are best placed to provide and include advice on tax return preparation, tax compliance and tax planning. (3) These are services undertaken that do not fall into the categories above and which do not impair the independence of the auditor and include advice on International Accounting Standards and the Sarbanes-Oxley Act. In 2002,(pound)520,000 of the fees were in relation to Highberry Limited's (a hedge fund) unsuccessful petition to appoint an administrator. Our audit committee has established policies and procedures which are intended to control the services provided by our auditors and to monitor their continuing independence. Under these policies, no services may be undertaken by our auditors unless the engagement is specifically approved by our audit committee or the services are included within a category which has been pre approved by our audit committee. The maximum charge for services is established by the audit committee when the specific engagement is approved or the category of services pre approved. Management is required to notify the audit committee of the nature and value of pre approved services undertaken. Our audit committee will not approve engagements relating to, or pre approve categories of, non-audit services to be provided by our auditors (i) if such services are of a type the performance of which would cause our auditors to cease to be independent within the meaning of applicable SEC or Nasdaq rules, and (ii) without consideration, among other things, of whether our auditors are best situated to provide the required services and whether the required services are consistent with their role as auditor. Item 16D. Exemptions from the Listing Standards for Audit Committees Not applicable. -92- Item 16E. Purchases of Equity Securities by the Issuer and Affiliated Purchasers Not applicable. PART III Item 17. Financial Statements We have responded to Item 18 in lieu of responding to this Item. Item 18. Financial Statements The Financial Statements described below are set forth on pages F-1 through F-51 of this report and are incorporated herein by reference. Index to Financial Statements Page - ----------------------------- ---- Report of Independent Accountants F-1 Group Profit and Loss Account F-2 Group Statement of Total Recognised Gains and Losses F-3 Group Reconciliation of Changes in Equity Shareholders' Funds F-3 Group Cash Flow Statement F-4 Group Balance Sheet F-5 Note 1 Basis of Presentation and Principal Accounting Policies F-6 Note 2 Segmental Analysis F-8 Note 3 Loss on Ordinary Activities Before Taxation F-12 Note 4 Directors' Emoluments F-13 Note 5 Employee Information F-14 Note 6 Interest Payable and Similar Charges F-15 Note 7 Exceptional Items F-16 Note 8 Taxation F-17 Note 9 Loss per Share F-18 Note 10 Intangible Fixed Assets F-19 Note 11 Tangible Fixed Assets F-20 Note 12 Debtors - Amounts falling due within one year F-22 Note 13 Capital and Reserves F-23 Reserves F-23 Note 14 Creditors - Amounts falling due within one year F-27 Note 15 Creditors - Amounts falling due after more than one year F-28 Note 16 Provisions for liabilities and charges F-31 Note 17 Cash Flow Reconciliations F-32 Note 18 Analysis of Net Debt F-33 Note 19 Capital Commitments F-34 Note 20 Financial Commitments F-34 Note 21 Financial Instruments F-35 Note 22 Pension Arrangements F-38 Note 23 Transactions with Related Entities F-38 Note 24 Company Balance Sheet F-39 Note 25 Summary of differences between U.K. Generally Accepted Accounting Principles ("GAAP") and U.S. GAAP F-42 Note 26 Subsidiary Undertakings F-49 2003 Operating Statistics (Unaudited) F-50 2003 Quarterly Group Financial Results (Unaudited) F-51 Five Year Summary F-52 Financial Statements Schedules Schedule II - Valuation and Qualifying Accounts -93- L'000 Balance at Balance at beginning of Charged to costs end of Description period and expenses Deduction* period - ----------- ------------ ---------------- ---------- ---------- Allowance for doubtful debts 2003 43,883 5,052 (5,549) 43,386 2002 22,884 22,464 (1,465) 43,883 2001 11,558 12,222 (896) 22,884 Deferred tax valuation allowance 2003 373,599 124,044 - 497,643 2002 206,528 167,071 - 373,599 2001 101,514 105,014 - 206,528 <FN> * Amounts written off as uncollectable, net of recoveries </FN> Item 19. Exhibits Exhibit Number Exhibit - ------ ------- 1.1 Memorandum of Association (Incorporated by reference to the Company's Annual Report on Form 20-F for the year ended December 31, 1996.) 1.2 Articles of Association, as amended (Incorporated by reference to the Company's Annual report on Form 20-F for the year ended December 31, 2002) 2.1 Indenture, dated November 26, 1997, relating to the L50,000,000 10 1/8% Senior Notes including the Form of Note (Incorporated by reference to the Company's Annual Report on Form 20-F for the year ended December 31, 1997.) 2.2 Indenture, dated November 26, 1997, relating to the DM150,000,000 8 7/8% Senior Notes including the Form of Note (Incorporated by reference to the Company's Annual Report on Form 20-F for the year ended December 31, 1997.) 2.3 Indenture, dated July 28, 1998, relating to the DM600,000,000 7.625% Senior Notes including the Form of Note (Incorporated by reference to the Company's Annual Report on Form 20-F for the year ended December 31, 1998.) 2.4 Indenture, dated August 6, 1998, relating to the DM600,000,000 2% Senior Convertible Notes including the Form of Note (Incorporated by reference to the Exhibits to the Company's Annual Report on Form 20-F for the year ended December 31, 1998.) 2.5 Indenture, dated March 29, 2003, relating to the (euro)295,000,000 Senior Convertible Notes including the Form of Note (Incorporated by reference to the Company's Annual Report on Form 20-F for the year ended December 31, 1998.) 2.6 Indenture, dated December 16, 1999, relating to the (euro)368,000,000 2% Senior Convertible Notes including the Form of Note (Incorporated by reference to the Company's Annual Report on Form 20-F for the year ended December 31, 1999.) 2.7 Indenture, dated December 16, 1999, relating to the(euro)320,000,000 7.625% Senior Notes including the Form of Note (Incorporated by reference to the Company's Registration Statement on Form F-4 filed April 26, 2000.) 2.8 Indenture, dated April 3, 1999, relating to the(euro)402,500,000 2% Senior Convertible Notes including the Form of Note (Incorporated by reference to the Company's Annual Report on Form 20-F for the year ended December 31, 1999.) -94- Exhibit Number Exhibit - ------ ------- 2.9 Deposit Agreement, dated November 26, 1997, relating to the L50,000,000 10 1/8% Senior Notes and the DM150,000,000 8 7/8% Senior Notes (Incorporated by reference to the Company's Annual Report on Form 20-F for the year ended December 31, 1997.) 2.10 Deposit Agreement, dated December 17, 1996, including Form of American Depository Receipt (Incorporated by reference to the Company's Annual Report on Form 20-F for the year ended December 31, 1996.) 2.11 Deposit Agreement, dated July 28, 1998, relating to the DM600,000,000 7.625% Senior Notes and DM600,000,000 2% Senior Convertible Notes (Incorporated by reference to the Company's Annual Report on Form 20-F for the year ended December 31, 1998.) 2.12 Deposit Agreement, dated March 29, 2003, relating to the (euro)295,000,000 Senior Convertible Notes (Incorporated by reference to the Company's Annual Report on Form 20-F for the year ended December 31, 1998.) 2.13 Deposit Agreement, dated December 16, 1999, relating to the (euro)368,000,000 2% Senior Convertible Notes (Incorporated by reference to the Company's Annual Report on Form 20-F for the year ended December 31, 1999.) 2.14 Deposit Agreement, dated December 16, 1999, relating to the (euro)320,000,000 7.625% Senior Notes (Incorporated by reference to the Company's Registration Statement on Form F-4 filed April 26, 2000.) 2.15 Deposit Agreement, dated April 3, 2000, relating to the (euro)402,500,000 2% Senior Convertible Notes (Incorporated by reference to the Company's Annual Report on Form 20-F for the year ended December 31, 1999.) 4.1 Registration Rights Agreement, dated as of December 12, 2001, by and among COLT Telecom Group plc and the Investors named therein (Incorporated by reference to the Company's Annual Report on Form 20-F for the year ended December 31, 2001.) 4.2 The COLT Performance Share Plan* (Incorporated by reference to the Company's Annual Report on Form 20-F for the year ended December 31, 2002.) 4.3 The COLT Deferred Bonus Plan* (Incorporated by reference to the Company's Annual Report on Form 20-F for the year ended December 31, 2002.) 8.1 List of Subsidiaries (Filed herewith.) 11.1 Code of Business Ethics (Filed herewith.) 12.1 Certification Required by Rule 13a-14(a)/15d-14(a) of the Securities Exchange Act of 1934, as amended, as adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. (Furnished herewith.) 12.2 Certification Required by Rule 13a-14(a)/15d-14(a) of the Securities Exchange Act of 1934, as amended, as adopted Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. (Furnished herewith.) 13.1 Certification required by 18 U.S.C. Sec. 1350 (Section 906 of the Sarbanes-Oxley Act of 2002) (Furnished herewith.) 14.1 Consent of PricewaterhouseCoopers LLP (Filed herewith.) * Compensatory plan or arrangement applicable to management and/or employees. -95- SIGNATURES Pursuant to the requirements of Section 12 of the Securities Exchange Act 1934, the Registrant certifies that it meets all of the requirements for filing on Form 20-F and has duly caused this annual report to be signed on its behalf by the undersigned thereunto duly authorised. COLT Telecom Group plc (Registrant) By: /s/ Jane Forrest ----------------------------- Jane Forrest Company Secretary Dated: 30 April 2004 -96- Report of Independent Accountants PricewaterhouseCoopers LLP 1 Embankment Place London England To the Directors and Shareholders of COLT Telecom Group plc In our opinion, the accompanying consolidated balance sheets and the related consolidated profit and loss accounts, consolidated statements of total recognised gains and losses, consolidated statements of cash flows, consolidated reconciliations of changes in equity shareholders' funds and the related notes listed in the index appearing under Item 18 on page 93, present fairly, in all material respects, the financial position of COLT Telecom Group plc and its subsidiaries at 31 December 2003 and 31 December 2004, and the results of their operations and their cash flows for the three years ended 31 December 2003, in conformity with accounting principles generally accepted in the United Kingdom. In addition, in our opinion, the financial statement schedules appearing under Item 18 on page 93 present fairly, in all material respects, the information set forth therein when read in conjunction with the related consolidated financial statements. These consolidated financial statements are the responsibility of the Company's management; our responsibility is to express an opinion on these consolidated financial statements based on our audits. We conducted our audits of these consolidated financial statements in accordance with auditing standards generally accepted in the United States of America, which require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the consolidated financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. Accounting principles generally accepted in the United Kingdom vary in certain significant respects from accounting principles generally accepted in the United States of America. The application of the latter would have affected the determination of the loss for the period for each of the three years in the period ended 31 December 2003 and the determination of equity shareholders' funds at 31 December 2003 and 2002 to the extent summarized in Note 25 to the consolidated financial statements. /s/ PricewaterhouseCoopers LLP PricewaterhouseCoopers LLP Chartered Accountants and Registered Auditors London England 24 February 2004 20-F 2004 Financial Statements -F 1- Group Profit and Loss Account 2001 2001 2001 2002 2002 2002 Before After Before After Exceptional Exceptional Exceptional Exceptional Exceptional Exceptional Items Items Items Items Items Items Notes L'000 L'000 L'000 L'000 L'000 L'000 -------- -------- -------- -------- -------- -------- -------- Turnover 2 905,687 -- 905,687 1,027,258 -- 1,027,258 Cost of sales Interconnect and network (642,524) (62,382) (704,906) (713,615) (18,320) (731,935) Network depreciation (163,393) (73,371) (236,764) (212,009) (508,000) (720,009) -------- -------- -------- -------- -------- -------- (805,917) (135,753) (941,670) (925,624) (526,320) (1,451,944) -------- -------- -------- -------- -------- -------- Gross profit (loss) 99,770 (135,753) (35,983) 101,634 (526,320) (424,686) Operating expenses Selling, general and administrative (237,111) (27,870) (264,981) (242,095) (18,934) (261,029) Other depreciation and amortisation (47,012) (11,955) (58,967) (49,879) (43,000) (92,879) -------- -------- -------- -------- -------- -------- (284,123) (39,825) (323,948) (291,974) (61,934) (353,908) -------- -------- -------- -------- -------- -------- Operating loss (184,353) (175,578) (359,931) (190,340) (588,254) (778,594) Other income (expense) Interest receivable 60,727 -- 60,727 38,108 -- 38,108 Gain on purchase of debt 7 -- 58,774 58,774 -- 101,668 101,668 Amounts written off investment in own shares 7 -- (2,757) (2,757) -- (409) (409) Interest payable and similar charges 6 (111,952) -- (111,952) (96,300) -- (96,300) Exchange gain (5,230) -- (5,230) 12,401 4,844 17,245 -------- -------- -------- -------- -------- -------- (56,455) 56,017 (438) (45,791) 106,103 60,312 -------- -------- -------- -------- -------- -------- Profit (loss) on ordinary activities before taxation 3 (240,808) (119,561) (360,369) (236,131) (482,151) (718,282) Taxation 8 -- -- -- -- -- -- -------- -------- -------- -------- -------- -------- Profit (loss) for period (240,808) (119,561) (360,369) (236,131) (482,151) (718,282) ======== ======== ======== ======== ======== ======== Basic and diluted profit (loss) per share 9 L(0.32) L(0.16) L(0.48) L(0.16) L(0.32) L(0.48) ======== ======== ======== ======== ======== ======== 2003 2003 2003 2003 Before After After Exceptional Exceptional Exceptional Exceptional Items Items Items Items Notes L'000 L'000 L'000 $'000 -------- ----------- ----------- ----------- ----------- Turnover 2 1,166,318 -- 1,166,318 2,080,945 Cost of sales Interconnect and network (766,942) -- (766,942) (1,368,378) Network depreciation (204,417) -- (204,417) (364,721) -------- -------- -------- -------- (971,359) -- (971,359) (1,733,099) -------- -------- -------- -------- Gross profit (loss) 194,959 -- 194,959 347,846 Operating expenses Selling, general and administrative (235,928) 2,453 (233,475) (416,566) Other depreciation and amortisation (38,531) -- (38,531) (68,747) -------- -------- -------- -------- (274,459) 2,453 (272,006) (485,313) -------- -------- -------- -------- Operating loss (79,500) 2,453 (77,047) (137,467) Other income (expense) Interest receivable 26,718 -- 26,718 47,670 Gain on purchase of debt 7 -- 7,589 7,589 13,540 Amounts written off investment in own shares 7 -- -- -- -- Interest payable and similar charges 6 (88,295) -- (88,295) (157,536) Exchange gain 6,388 -- 6,388 11,398 -------- -------- -------- -------- (55,189) 7,589 (47,600) (84,928) -------- -------- -------- -------- Profit (loss) on ordinary activities before taxation 3 (134,689) 10,042 (124,647) (222,395) Taxation 8 -- -- -- -- -------- -------- -------- -------- Profit (loss) for period (134,689) 10,042 (124,647) (222,395) ======== ======== ======== ======== Basic and diluted profit (loss) per share 9 L(0.09) L0.01 L(0.08) $(0.15) ======== ======== ======== ======== There is no difference between the loss on ordinary activities before taxation and the retained loss for the periods stated above and their historical cost equivalents. All of the Group's activities are continuing. Details of exceptional items are provided in note 7. 20-F 2004 Financial Statements -F 2- Group Statement of Total Recognised Gains and Losses Year ended 31 December --------------------------------------------- 2001 2002 2003 2003 L'000 L'000 L'000 $'000 -------- -------- -------- -------- Loss for period (360,369) (718,282) (124,647) (222,395) Exchange differences (23,590) 49,030 31,002 55,314 -------- -------- -------- -------- Total recognised losses (383,959) (669,252) (93,645) (167,081) ======== ======== ======== ======== Group Reconciliation of Changes in Equity Shareholders' Funds Year ended 31 December ------------------------------------------------------ 2001 2002 2003 2003 L'000 L'000 L'000 $'000 ----------- ----------- ----------- ----------- Loss for period (360,369) (718,282) (124,647) (222,395) Issue of share capital (note 13) 510,064 170 1,767 3,153 Shares to be issued (note 13) (3,565) (267) (239) (426) Charges related to share schemes (note 13) (38) -- -- -- Exchange differences (23,590) 49,030 31,002 55,314 ---------- ---------- ---------- ---------- Net changes in equity shareholders' funds 122,502 (669,349) (92,117) (164,354) Opening equity shareholders' funds 1,501,857 1,624,359 955,010 1,703,929 ---------- ---------- ---------- ---------- Closing equity shareholders' funds 1,624,359 955,010 862,893 1,539,575 ========== ========== ========== ========== 20-F 2004 Financial Statements -F 3- Group Cash Flow Statement Year ended 31 December ---------------------------------------------------- 2001 2002 2003 2003 Notes L'000 L'000 L'000 $'000 ------ ---------- ---------- ---------- ---------- Net cash inflow from operating activities 17 39,682 139,279 147,866 263,823 Returns on investments and servicing of finance Interest received 81,020 39,227 26,526 47,328 Interest paid, finance costs and similar charges (54,671) (71,268) (63,849) (113,919) Cancellation of forward foreign currency contracts 7 -- 4,844 -- -- -------- -------- -------- -------- Net cash outflow from returns on investments and servicing of finance 26,349 (27,197) (37,323) (66,591) Capital expenditure and financial investment Purchase of tangible fixed assets (804,251) (412,115) (140,973) (251,524) -------- -------- -------- -------- Net cash outflow from capital expenditure and financial investment (804,251) (412,115) (140,973) (251,524) Acquisitions and disposals Sale of subsidiary undertakings (2,676) -- 912 1,627 Net cash sold with subsidiary undertakings (232) -- (2,944) (5,253) -------- -------- -------- -------- Net cash outflow from acquisitions and disposals (2,908) -- (2,032) (3,626) Management of liquid resources 18 330,164 400,390 187,765 335,010 Financing Issue of ordinary shares 498,885 110 1,630 2,908 Purchase of convertible debt 18 (59,946) (55,573) (9,606) (17,139) Purchase of non-convertible debt 18 (24,705) (41,704) (134,869) (240,633) -------- -------- -------- -------- Net cash outflow from financing 414,234 (97,167) (142,845) (254,864) -------- -------- -------- -------- Increase in cash 18 3,270 3,190 12,458 22,228 ======== ======== ======== ======== 20-F 2004 Financial Statements -F 4- Group Balance Sheet At 31 December --------------------------------------------------- 2002 2003 2003 Notes L'000 L'000 $'000 ------- ---------- ---------- ---------- Fixed assets Intangible fixed assets 10 10,639 9,493 16,937 Tangible fixed assets 11 1,378,809 1,344,285 2,398,473 Investment in own shares 13 206 195 348 ---------- ---------- ---------- Total fixed assets 1,389,654 1,353,973 2,415,758 Current assets Trade debtors 12 189,788 199,849 356,571 Prepaid expenses and other debtors 12 74,606 66,834 119,245 Investments in liquid resources 18 889,590 742,143 1,324,132 Cash at bank and in hand 18 45,292 60,239 107,478 ---------- ---------- ---------- Total current assets 1,199,276 1,069,065 1,907,426 ---------- ---------- ---------- Total assets 2,588,930 2,423,038 4,323,184 ========== ========== ========== Capital and reserves 13 Called up share capital 37,688 37,754 67,361 Share premium 2,314,335 2,315,904 4,132,036 Merger reserve 27,227 27,359 48,814 Shares to be issued 454 215 384 Profit and loss account (1,424,694) (1,518,339) (2,709,020) ---------- ---------- ---------- Equity shareholders' funds 955,010 862,893 1,539,575 Provisions for liabilities and charges 16 87,368 62,860 112,155 Creditors Amounts falling due within one year 14 352,653 352,736 629,349 Amounts falling due after more than one year: 15 Convertible debt 639,829 700,131 1,249,174 Non-convertible debt 554,070 444,418 792,931 ---------- ---------- ---------- Total amounts falling due after more than one year 1,193,899 1,144,549 2,042,105 ---------- ---------- ---------- Total creditors 1,546,552 1,497,285 2,671,454 ---------- ---------- ---------- Total liabilities, capital and reserves 2,588,930 2,423,038 4,323,184 ========== ========== ========== Approved by the Board of Directors on 24 February 2004 and signed on its behalf by: Barry Bateman, Chairman of the Board of Directors Steve Akin, President, Chief Executive Officer and Director 20-F 2004 Financial Statements -F 5- 1. Basis of Presentation and Principal Accounting Policies COLT Telecom Group plc ("COLT" or the "Company") together with its subsidiaries is referred to as the "Group". The Group financial statements consolidate the financial statements of the Company and its subsidiaries up to 31 December 2003. Accounting policies The principal accounting policies, which have been applied consistently for all years, are set out below. As permitted by paragraph 3 (3) of Schedule 4 of the Companies Act 1985, the Directors have adapted the prescribed profit and loss format in a manner appropriate to the nature of the Group's business. Certain British pound amounts in the financial statements have been translated into U.S. dollars at 31 December 2003 and for the year then ended at the rate of $1.7842 to the British pound, which was the noon buying rate in the City of New York for cable transfers in British pounds as certified for customs purposes by the Federal Reserve Bank on such date. Such translations should not be construed as representations that the British pound amounts have been or could be converted into U.S. dollars at that or any other rate. Basis of accounting The financial statements have been prepared in accordance with applicable Accounting Standards in the United Kingdom, under the historical cost convention. The preparation of financial statements requires management to make estimates and assumptions that affect; reported amounts of assets and liabilities, disclosure and valuation of contingent assets and liabilities and the reported amounts of income and expenditure. Estimates are used principally when accounting for provisions for doubtful debts and the lengths of fixed asset lives. These estimates could differ from the actual results. Turnover Turnover represents amounts earned for services provided to customers (net of value added tax and inter-company revenue). Contracted income invoiced in advance for fixed periods is recognised as turnover in the period of actual service provision. Turnover from installation and other up-front set-up activities is recognised in the same period as related costs. Turnover attributable to infrastructure sales in the form of indefeasible rights-of-use ("IRUs") with characteristics which qualify the transaction as an outright sale, or transfer of title agreements is recognised at the time of delivery and acceptance by the customer. Proceeds from the sale of infrastructure qualify as turnover where the infrastructure was designated as built for resale at the outset and the associated costs of construction have been classified as inventory for future sale. Where the infrastructure was not designated for resale and was classified as tangible fixed assets, the proceeds from these infrastructure sales are recorded net of costs as gains or losses or on the disposals of fixed assets. Charges to customers attributable to non-telephony services, provided through the Group network where the Group is deemed to be acting as agent, are reported net of the service providers' charges to the Group. Cost of sales Cost of sales includes payments made to other carriers, depreciation of network infrastructure and equipment, direct network costs and construction costs associated with infrastructure sales. Operating leases Costs in respect of operating leases are charged on a straight-line basis over the lease term. Goodwill Goodwill arising on all acquisitions since 1 January 1998 is capitalised in the year in which it arises and is amortised through the profit and loss account on a straight-line basis over its useful economic life. Goodwill arising on the acquisition of ImagiNet is being amortised over 10 years (see note 10). Goodwill arising on the acquisition of Fitec was fully amortised following an impairment review during 2002. Goodwill arising on all acquisitions prior to 1 January 1998 remains written off against reserves. This goodwill has been written off as a matter of accounting policy and would be taken to the profit and loss account on disposal of the relevant business. Tangible fixed assets Tangible fixed assets are recorded at historical cost. Network infrastructure and equipment comprises assets purchased and built, at cost, together with capitalised labour which is directly attributable to the cost of construction. Depreciation is calculated to write off the cost, less estimated residual values of tangible fixed assets, on a straight-line basis over their expected economic lives as follows: Network infrastructure and equipment 5%-20% per annum Office computers, equipment, fixtures and fittings and vehicles 10%-33% per annum Depreciation of network infrastructure and equipment commences from the date it becomes operational. No depreciation is provided for payments on account and assets under construction. Impairment Tangible and intangible fixed assets are reviewed for impairment whenever events or changes in circumstances indicate that carrying amounts may not be recoverable. Goodwill is also reviewed for impairment at the end of the first financial year after acquisition. An impairment loss is recognised to the extent that the carrying amount of an asset exceeds its recoverable amount, being the higher of its value in use and net realisable value. 20-F 2004 Financial Statements -F 6- Investments The Company's investment in subsidiaries is restated at cost less provision for impairment. Licences Annual amounts payable for telecommunications licences have been expensed as incurred. Deferred taxation Deferred tax is provided on all timing differences which result in an obligation at the balance sheet date, to pay more tax, or a right to pay less tax, at a future date, at rates that are expected to apply when they crystallise, based on current tax rates and laws enacted or substantially enacted at the balance sheet date. Timing differences arise from the inclusion of items of income and expenditure in taxation computations in periods different from those in which they are included in the financial statements. Deferred tax assets and liabilities are recognised to the extent that it is regarded as more likely than not that they will be recovered in the foreseeable future. Deferred tax is measured on a non-discounted basis. Property provisions The group provides for obligations relating to excess leased space in offices and ISCs. The provisions represent the net present value of the future estimated costs and the unwinding of the discount is included within the interest charge for the year. Finance costs Costs incurred in raising debt finance are deducted from the amount raised and amortised over the life of the debt facility on a constant yield basis. Costs incurred in raising equity finance are deducted from the premium arising on the issue of shares. Pension schemes The Group operates a number of defined contribution pension schemes through its subsidiaries. Pension costs are charged to the profit and loss account on an accruals basis in the period in which contributions are payable to the schemes. Foreign currencies and derivative financial instruments Transactions denominated in foreign currencies are translated at the rate prevailing at the time of the transaction. Monetary assets and liabilities are translated at the period end rate. Exchange differences arising from the re-translation of the opening net assets of foreign subsidiaries, denominated in foreign currencies, and any related loans, together with the differences between profit and loss accounts translated at average rates and rates ruling at the period end are taken directly to reserves. Translation differences on intra-group currency loans and foreign currency borrowings to the extent that they are used to finance or hedge group equity investments in foreign enterprises are taken directly to reserves together with the exchange differences on the carrying value of the related investments. Forward exchange contracts are deemed hedges only where they relate to actual foreign currency assets and liabilities or commitments which have been identified and where they involve the same, or similar, currency as the hedged transaction and reduce the risk to the Group's operations arising from foreign currency exchange movements. Gains and losses on forward exchange contracts deemed as hedges are deferred and included in the value of the related foreign currency transaction. No other derivative instruments are used by the Group. All other exchange differences are taken to the profit and loss account. Liquid resources Liquid resources include surplus cash which is placed on short term deposit which is disposable without curtailing or disrupting the business and are either readily convertible into known amounts of cash at or close to their carrying values or traded in an active market. At 31 December 2003, all of the Group's liquid resources comprised short term money market deposits. 20-F 2004 Financial Statements -F 7- 2. Segmental Analysis Factors used to identify reporting segments The Group operates in a single business segment, telecommunications, and in geographical areas as shown below. In 2001, the Group reported its segments as UK, Germany, France, South Region and North Region, which reflected the manner in which the Group was managed at the time. In February 2002, the Group announced a new organisational structure consisting of three geographic regions (North, South and Central) and two pan-European businesses, European Network Services and eBusiness. During 2002, a decision was made to integrate eBusiness into each country operation. In 2003 eBusiness ceased to be monitored separately, prior years have been restated on this basis. North Region comprises Belgium, Denmark, Ireland, The Netherlands, Sweden and the U.K. Central Region comprises Austria, Germany and Switzerland and South Region comprises France, Italy, Portugal and Spain. Country activities and local business are managed by local management teams. These local management teams are co-ordinated across the Group through a regional and functional organisational structure. Products and services within each reportable segment Turnover from the single business segment is attributed within geographical areas and is classified as Switched, Non-switched, and Other, as shown below. Turnover by destination is not materially different from turnover by origin. Switched turnover comprises services that involve the transmission of voice, data or video through a switching centre. Non-switched turnover includes managed and non-managed network services and bandwidth services. Turnover has also been classified by customer type with wholesale turnover comprising services to other telecommunications carriers, resellers and internet service providers (ISPs). Corporate turnover includes services to corporate and government accounts. Measurement of segment performance Accounting policies adopted by the single business segment and for each geographical area are described in note 1. Management evaluates performance based upon profit or loss on ordinary activities before taxation and exceptional items. Segmental analysis for the year ended 31 December 2003: North Central South Corporate & Region Region Region eliminations Total ------------------------ Turnover L'000 L'000 L'000 L'000 L'000 $'000 ---------- ---------- ---------- ---------- ---------- ---------- Switched 234,904 360,592 180,336 (73,194) 702,638 1,253,647 Non-switched 182,526 173,935 144,978 (39,035) 462,404 825,021 Other 82 742 584 (132) 1,276 2,277 Inter region turnover (44,910) (40,866) (26,585) 112,361 -- -- ---------- ---------- ---------- ---------- ---------- ---------- 372,602 494,403 299,313 -- 1,166,318 2,080,945 ========== ========== ========== ========== ========== ========== Depreciation and amortisation (including impairment charges) 63,020 86,308 53,679 39,941 242,948 433,468 ========== ========== ========== ========== ========== ========== Net interest (payable) receivable (43,263) (48,470) (38,731) 68,887 (61,577) (109,866) ========== ========== ========== ========== ========== ========== Profit (loss) on ordinary activities before taxation and exceptional items (60,187) (52,472) (35,473) 13,443 (134,689) (240,312) ========== ========== ========== ========== ========== ========== Profit (loss) on ordinary activities before taxation and after exceptional items (43,738) 45,963 (35,456) (91,416) (124,647) (222,395) ========== ========== ========== ========== ========== ========== Expenditure on fixed assets 41,182 43,325 37,392 6,173 128,072 228,506 ========== ========== ========== ========== ========== ========== Tangible fixed assets 359,749 564,994 408,349 11,193 1,344,285 2,398,473 ========== ========== ========== ========== ========== ========== Total assets 458,642 674,196 523,144 767,056 2,423,038 4,323,184 ========== ========== ========== ========== ========== ========== Equity shareholders' funds 332,810 535,454 404,917 (410,288) 862,893 1,539,575 ========== ========== ========== ========== ========== ========== 20-F 2004 Financial Statements -F 8- Segmental analysis for the year ended 31 December 2002: North Central South Corporate & Region Region Region eliminations Total ------------------------ Turnover L'000 L'000 L'000 L'000 L'000 $'000 ---------- ---------- ---------- ---------- ---------- ---------- Switched 213,025 309,458 164,871 (63,971) 623,383 1,112,240 Non-switched 155,963 151,317 123,427 (28,654) 402,053 717,343 Other 65 1,330 485 (58) 1,822 3,251 Inter region turnover (37,543) (32,300) (22,840) 92,683 -- -- ---------- ---------- ---------- ---------- ---------- ---------- 331,510 429,805 265,943 -- 1,027,258 1,832,834 ========== ========== ========== ========== ========== ========== Depreciation and amortisation (including impairment charges) (279,368) (190,889) (216,871) (125,760) (812,888) (1,450,355) ========== ========== ========== ========== ========== ========== Net interest (payable) receivable (34,286) (48,718) (45,469) 70,281 (58,192) (103,826) ========== ========== ========== ========== ========== ========== Profit (loss) on ordinary activities before taxation and exceptional items (38,614) (22,791) (66,910) (107,816) (236,131) (421,305) ========== ========== ========== ========== ========== ========== Profit (loss) on ordinary activities before taxation and after exceptional items (296,599) (146,407) (242,243) (33,033) (718,282) (1,281,559) ========== ========== ========== ========== ========== ========== Expenditure on fixed assets 93,341 90,327 127,064 3,636 314,368 560,895 ========== ========== ========== ========== ========== ========== Tangible fixed assets 384,222 580,701 400,368 13,518 1,378,809 2,460,071 ========== ========== ========== ========== ========== ========== Total assets 476,751 679,445 524,512 908,222 2,588,930 4,619,169 ========== ========== ========== ========== ========== ========== Equity shareholders' funds 333,636 550,913 401,526 (331,065) 955,010 1,703,929 ========== ========== ========== ========== ========== ========== 20-F 2004 Financial Statements -F 9- Segmental analysis for the year ended 31 December 2001: North Central South Corporate & Region Region Region eliminations Total ------------------------ Turnover L'000 L'000 L'000 L'000 L'000 $'000 ---------- ---------- ---------- ---------- ---------- ---------- Switched 222,670 262,749 125,646 (78,418) 532,647 950,349 Non-switched 132,920 147,543 102,067 (15,825) 366,705 654,275 Other (i) 158 5,860 456 (139) 6,335 11,303 Inter region turnover (42,822) (35,810) (15,750) 94,382 -- -- ---------- ---------- ---------- ---------- ---------- ---------- 312,926 380,342 212,419 -- 905,687 1,615,927 ========== ========== ========== ========== ========== ========== Depreciation and amortisation (including impairment charges) (109,948) (110,654) (47,994) (27,135) (295,731) (527,643) ========== ========== ========== ========== ========== ========== Net interest (payable) receivable (23,527) (50,782) (33,380) 56,464 (51,225) (91,395) ========== ========== ========== ========== ========== ========== Profit (loss) on ordinary activities before taxation and exceptional items (i), (ii) (70,300) (93,833) (79,811) 3,136 (240,808) (429,650) ========== ========== ========== ========== ========== ========== Equity Shareholders' funds before taxation and after exceptional items (i), (ii) (131,251) (201,916) (82,645) 55,443 (360,369) (642,970) ========== ========== ========== ========== ========== ========== Expenditure on fixed assets 275,079 231,710 271,944 30,532 809,265 1,443,891 ========== ========== ========== ========== ========== ========== Tangible fixed assets 618,910 647,981 504,079 22,107 1,793,077 3,199,208 ========== ========== ========== ========== ========== ========== Total assets 712,088 786,323 641,746 1,287,635 3,427,792 6,115,867 ========== ========== ========== ========== ========== ========== Equity Shareholders' funds 532,923 618,666 512,817 (40,047) 1,624,359 2,898,181 ========== ========== ========== ========== ========== ========== <FN> (i) Central Region "Other" turnover includes infrastructure sales of L3,829,000 which had associated cost of sales of L2,415,000. (ii) Results for the North Region include a charge of L2,195,000 under the Company's Share Symmetry Scheme and results for the South Region include a charge of L1,132,840 under the same scheme. These charges are eliminated upon consolidation. </FN> Segmental analysis by customer type for the year ended 31 December 2003: Total Corporate Wholesale ----------------------- L'000 L'000 L'000 $'000 --------- --------- --------- --------- Switched 336,980 365,658 702,638 1,253,647 Non-switched 354,794 107,610 462,404 825,021 Other 909 367 1,276 2,277 --------- --------- --------- --------- Total 692,683 473,635 1,166,318 2,080,945 ========= ========= ========= ========= 20-F 2004 Financial Statements -F1 0- Segmental analysis by customer type for the year ended 31 December 2002: Total Corporate Wholesale ----------------------- L'000 L'000 L'000 $'000 --------- --------- --------- --------- Switched 294,757 328,626 623,383 1,112,240 Non-switched 288,962 113,091 402,053 717,343 Other 1,040 782 1,822 3,251 --------- --------- --------- --------- Total 584,759 442,499 1,027,258 1,832,834 ========= ========= ========= ========= Segmental analysis by customer type for the year ended 31 December 2001: Total Corporate Wholesale ----------------------- L'000 L'000 L'000 $'000 --------- --------- --------- --------- Switched 231,191 301,456 532,647 950,349 Non-switched 225,673 141,032 366,705 654,275 Other 615 5,720 6,335 11,303 --------- --------- --------- --------- Total 457,479 448,208 905,687 1,615,927 ========= ========= ========= ========= 20-F 2004 Financial Statements -F 11- 3. Loss on Ordinary Activities Before Taxation Loss on ordinary activities before taxation is stated after charging: Year ended 31 December -------------------------------------------------------- 2001 2002 2003 2003 L'000 L'000 L'000 $'000 -------- -------- -------- -------- Employee costs (note 5) 177,250 205,805 224,085 399,812 Depreciation of tangible fixed assets 207,830 259,109 240,832 429,693 Impairment of tangible fixed assets 85,326 541,474 -- -- Amortisation and impairment of intangible fixed assets 2,575 12,305 2,116 3,775 Operating lease rentals-- property 32,845 25,716 27,688 49,401 -- other 42,593 59,406 68,164 121,618 Remuneration of auditors Statutory audit - (CompanyL115,000 (2002:L110,000, 2001:L85,000)) 620 878 920 1,641 Non-statutory assurance services 48 123 88 157 Taxation services 311 476 854 1,524 Other services 7 537 40 71 In addition to the above, the auditors received L145,000 in 2001 for services in connection with the equity and debt offerings described in notes 13 and 15. These costs have been deducted from the proceeds of the offerings. Other services in 2002 included fees of L520,000 in relation to Highberry Limited's (a hedge fund) unsuccessful petition to appoint an administrator. 20-F 2004 Financial Statements -F 12- 4. Directors' Emoluments Aggregate emoluments for Directors of COLT for their period of directorship: Year ended 31 December ----------------------------------------- 2001 2002 2003 2003 L'000 L'000 L'000 $'000 ----- ------ ------- ------ Salaries, fees and bonuses 952 1,343 1,049 1,872 Long term incentive plan 19 38 -- -- Other benefits 32 84 351 626 ----- ----- ----- ----- Aggregate emoluments 1,003 1,465 1,400 2,498 Pension contributions 65 100 36 64 ----- ----- ----- ----- 1,068 1,565 1,436 2,562 ===== ===== ===== ===== Gain on exercise of options 3,220 -- -- -- ===== ===== ===== ===== Loss of office -- 915 -- -- ===== ===== ===== ===== 20-F 2004 Financial Statements -F 13- 5. Employee Information The average monthly number of persons employed by the Group during the period was: Year ended 31 December ----------------------------- 2001 2002 2003 ----- ----- ----- By category: Engineering and operations 2,669 2,820 2,292 Sales and marketing 1,139 1,118 1,141 Administration 1,081 1,067 852 ----- ----- ----- 4,889 5,005 4,285 ===== ===== ===== Year ended 31 December ------------------------------------------ 2001 2002 2003 2003 L'000 L'000 L'000 $'000 -------- -------- -------- -------- Employee costs (for the above persons): Wages and salaries 193,947 203,513 196,593 350,761 Social security costs 35,028 34,514 36,643 65,379 Other pension costs 8,510 12,477 11,087 19,781 -------- -------- -------- -------- 237,485 250,504 244,323 435,921 Less: employee costs capitalised (60,235) (44,699) (20,238) (36,109) -------- -------- -------- -------- 177,250 205,805 224,085 399,812 ======== ======== ======== ======== Capitalised employee costs are included in fixed asset additions within the appropriate asset category. Long term Incentive Plan ("Incentive Plan") COLT Inc. (a wholly owned subsidiary of FMR Corp.) established, effective 1 December 1995, an Incentive Plan providing for the issuance, to key employees of the Group, of incentive deferred compensation in the form of interests in the appreciation in the value of the Company's ordinary shares over a specified base amount ("Incentive Units"). The Incentive Plan was not assumed by COLT in the Group's reorganisation prior to its initial public offering, and remains the obligation of COLT Inc. There have been no additional Incentive Units awarded under the Incentive Plan. COLT Inc.'s obligations to employees holding Incentive Units have been satisfied by the creation of an irrevocable trust for the benefit of such holders, and the funding by COLT Inc. of the trust with ordinary shares of COLT. As each holder becomes entitled to a payment, the trust sells ordinary shares and transfers an approximately equivalent amount of cash to such holder in retirement of such holder's units. Included in the table above are charges to the extent that the Group continues to be responsible for employer taxes related to Incentive Plan employee payments. For the year ended 31 December 2003 these charges/(credits) were L2,000 (2002: L54,000, 2001: L(175,000)). 20-F 2004 Financial Statements -F 14- 6. Interest Payable and Similar Charges Year ended 31 December ----------------------------------- 2001 2002 2003 2003 L'000 L'000 L'000 $'000 ------- ------- ------- ------- Interest and similar charges on senior convertible notes 43,294 36,132 34,444 61,455 Accretion and similar charges on senior discount notes 26,392 20,631 15,352 27,391 Interest and similar charges on senior notes 41,266 36,844 36,319 64,800 Charges payable in respect of bank facility 297 145 -- -- Unwinding of discounts (note 16) -- 1,934 1,133 2,021 Other interest payable and similar charges 703 614 1,047 1,869 ------- ------- ------- ------- 111,952 96,300 88,295 157,536 ======= ======= ======= ======= 20-F 2004 Financial Statements -F 15- 7. Exceptional Items Gain on purchase of debt During 2003, the Group purchased some of its convertible and non-convertible debt for a cash outlay of L144,475,000 (2002:L97,277,000, 2001:L84,651,000) resulting in an exceptional gain of L7,589,000 (2002:L101,668,000, 2001:L58,774,000). Disposal of subsidiaries In December 2003 the Group sold COLT eCustomer Solutions France SAS ("Fitec") and COLT Internet AB (Sweden Internet) for a consideration of L912,000 and L300,000 respectively, which gave rise to a profit on disposal of L2,153,000 on Fitec and L300,000 on Sweden Internet. In the period to December 2003, Fitec's turnover was L9,244,000 and its loss after tax was L3,322,000. Severance On 21 February 2002, the Group announced an operational effectiveness review programme to reduce staff levels by approximately 500. On 27 September 2002, the Group further announced a move to a pan-European organisational structure following the completion of the construction of its core network infrastructure enabling the reduction of employee numbers by up to a further 800. The operational exceptional charge of L18,320,000 included in the total interconnect and network charges for the twelve months ended 31 December 2002, together with the operational exceptional charge of L18,934,000 included in the selling, general and administration charges for the same period, represent the provisions in respect of the cost of these programmes. Impairment During 2002, the Group announced that given the downturn in the telecommunications industry and overall economic environment it was prudent to take further action to ensure that its asset base remained aligned with the realities of the market. As a result "Network depreciation" included an exceptional charge of L508,000,000 and "Other depreciation and amortisation" included an exceptional charge of L43,000,000, representing an impairment provision to write down the book value of fixed assets (including L9,526,000 relating to intangible assets). In 2001, the Group made provisions for the write down of the book value of certain assets including Internet Solution Centre capacity, equipment and electronics, selected IT software developments and leasehold improvements in excess leased space. Network depreciation included an exceptional charge of L73,371,000 and other depreciation and amortisation included an exceptional charge of L11,955,000 reflecting these write-downs. These non-cash charges were computed in accordance with the requirements of FRS 11 "Impairment of fixed assets and goodwill". Investment in own shares In 2002 the Group recognised a charge of L409,000 relating to the revaluation of shares held in the COLT Qualifying Share Ownership Trust for certain compensation plans as described in note 13. Foreign exchange gain In 2002 the Group realised an exceptional exchange gain of L4,844,000 from the unwinding of forward foreign currency contracts previously held as a condition of its bank facility which the Group terminated in June 2002. Property During 2001, the Group made provisions against future rents, services and reinstatement costs in the Internet Solution Centres and excess leased space. "Interconnect and network" and "Selling general and administrative" included provisions of L33,536,000 and L27,870,000 respectively, reflecting these provisions, (note 16). Inventory In 2001, Interconnect and network included a charge of L28,846,000 reflecting the write down of inventory held for future sale to nil. 20-F 2004 Financial Statements -F 16- 8. Taxation There is no tax charge arising in the years ended 31 December 2001, 2002 and 2003 as the Group had no taxable profits. Net tax losses carried forward amounted to: At 31 December --------------------------------------------------------- 2001 2002 2003 2003 L'000 L'000 L'000 $'000 --------- --------- --------- --------- North region 274,761 369,544 457,894 816,974 Central region 179,061 271,498 448,453 800,130 South region 100,547 79,140 112,812 201,279 --------- --------- --------- --------- 554,369 720,182 1,019,159 1,818,383 ========= ========= ========= ========= These amounts are not time limited, but must be utilised in the country in which they arose. The losses carried forward remain subject to legislative provisions and to agreements with the various tax authorities in jurisdictions where the Group operates. No deferred tax asset has been recognised in the financial statements. The unprovided potential deferred tax asset is as follows: At 31 December ------------------------------------------------------- 2001 2002 2003 2003 L'000 L'000 L'000 $'000 --------- --------- --------- --------- Capital allowances less depreciation 4,786 (101,265) (126,591) (225,864) Short term timing differences (15,164) (22,972) (22,971) (40,985) -------- -------- -------- -------- Potential deferred tax asset (10,378) (124,237) (149,562) (266,849) Add losses available (196,150) (249,362) (348,081) (621,046) -------- -------- -------- -------- Total potential deferred tax asset after addition of losses (206,528) (373,599) (497,643) (887,895) ======== ======== ======== ======== At the end of 2002 there was a further potential deferred tax asset of L4,382,000 (2001: 4,382,000) which related to timing differences on the accretion of the senior discount notes. These notes were redeemed in December 2003 and the tax losses have been crystallised. 20-F 2004 Financial Statements -F 17- 9. Loss per Share Basic loss per share is based upon the loss after tax for each period and the weighted average ordinary shares issued for the period. All potential ordinary shares issuable have an anti-dilutive effect on basic loss per share for each financial year presented and therefore these potential shares have been excluded in the calculation of diluted loss per share. Year ended 31 December ----------------------------------------------------------- 2001 2002 2003 2003 L'000 L'000 L'000 $'000 --------- --------- --------- ---------- Loss for period (360,369) (718,282) (124,647) (222,395) ========= ========= ========= ========== Weighted average ordinary shares issued (`000) 745,550 1,507,164 1,507,771 1,507,771 ========= ========= ========= ========== Basic and diluted loss per share L(0.48) L(0.48) L(0.08) $ (0.15) ========= ========= ========= ========== 20-F 2004 Financial Statements -F 18- 10. Intangible Fixed Assets Total Total L'000 $'000 ------- ------- Cost At 1 January 2001 19,219 34,291 Addition 10,945 19,528 Exchange differences (488) (871) ------- ------- At 31 December 2001 29,676 52,948 Disposal (174) (311) Exchange differences 1,187 2,118 ------- ------- At 31 December 2002 30,689 54,755 Disposal (11,053) (19,720) Exchange differences 1,762 3,143 ------- ------- At 31 December 2003 21,398 38,178 ======= ======= Accumulated amortisation At 1 January 2001 4,828 8,614 Charge for the year 2,575 4,594 Exchange differences (144) (256) ------- ------- At 31 December 2001 7,259 12,952 Charge for the year 2,779 4,958 Impairment charge 9,526 16,996 Exchange differences 486 867 ------- ------- At 31 December 2002 20,050 35,773 Charge for the year 2,116 3,775 Disposal (11,053) (19,720) Exchange differences 792 1,413 ------- ------- At 31 December 2003 11,905 21,241 ======= ======= Net book value At 31 December 2001 22,417 39,996 ======= ======= At 31 December 2002 10,639 18,982 ======= ======= At 31 December 2003 9,493 16,937 ======= ======= Intangible fixed assets as at 31 December 2003 comprise purchased goodwill arising on the acquisition of Planet SA and its subsidiary Imaginet SA (together "ImagiNet") on 15 July 1998. Purchased goodwill is being amortised over 10 years for ImagiNet. The goodwill is attributable to the market position and business development of ImagiNet at the date of acquisition and the amortisation term reflects the period during which the Directors estimate the value of the underlying business will exceed the value of the underlying assets. Goodwill has also arisen on the purchase of Fitec SA and its subsidiaries Apogee Communications SA and Asthea Ingenerie SARL (together "Fitec"). The total purchase price of Fitec was L11,252,000 and included some deferred shares to be issued and deferred consideration to be paid over the 2 years ending 3 July 2003 subject to certain criteria being met. In July 2003 the final tranche of 182,228 deferred shares was issued. The issue of these ordinary shares during the year represents a non-cash transaction. The Fitec goodwill was being amortised over 10 years up to September 2002, at which point the remaining goodwill was considered fully impaired. In December 2003 the Group sold its interest in Fitec, resulting in the disposal of goodwill and accumulated amortisation of L11,053,000. 20-F 2004 Financial Statements -F 19- 11. Tangible Fixed Assets Computers, Network equipment, infrastructure fixtures & and fittings and equipment vehicles Total Total L'000 L'000 L'000 $'000 ---------- ---------- ---------- ---------- Cost At 31 January 2001 1,366,975 155,771 1,522,746 2,716,883 Additions 739,996 69,269 809,265 1,443,891 Disposals (6,150) (8,123) (14,273) (25,466) Exchange differences (30,191) (2,818) (33,009) (58,895) ---------- ---------- ---------- ---------- At 31 December 2001 2,070,630 214,099 2,284,729 4,076,413 Additions 271,824 42,544 314,368 560,895 Disposals (24,759) (726) (25,485) (45,470) Exchange differences 116,185 5,702 121,887 217,471 ---------- ---------- ---------- ---------- At 31 December 2002 2,433,880 261,619 2,695,499 4,809,309 Additions 113,595 14,477 128,072 228,506 Disposals (39,998) (11,286) (51,284) (91,500) Exchange differences 149,412 12,804 162,216 289,425 ---------- ---------- ---------- ---------- At 31 December 2003 2,656,889 277,614 2,934,503 5,235,740 ========== ========== ========== ========== Accumulated depreciation At 31 January 2001 175,008 38,213 213,221 380,429 For the year 163,393 44,437 207,830 370,810 Disposals (5,067) (5,274) (10,341) (18,450) Impairment charge 73,371 11,955 85,326 152,238 Exchange differences (3,350) (1,034) (4,384) (7,822) ---------- ---------- ---------- ---------- At 31 December 2001 403,355 88,297 491,652 877,205 For the year 212,009 47,100 259,109 462,302 Disposals (10,967) (673) (11,640) (20,768) Impairment charge 508,000 33,474 541,474 966,098 Exchange differences 31,058 5,037 36,095 64,401 ---------- ---------- ---------- ---------- At 31 December 2002 1,143,455 173,235 1,316,690 2,349,238 Charge for the year 204,417 36,415 240,832 429,693 Disposals (39,447) (9,674) (49,121) (87,642) Exchange differences 71,774 10,043 81,817 145,978 ---------- ---------- ---------- ---------- At 31 December 2003 1,380,199 210,019 1,590,218 2,837,267 ========== ========== ========== ========== Net book value At 31 December 2001 1,667,275 125,802 1,793,077 3,199,208 ========== ========== ========== ========== At 31 December 2002 1,290,425 88,384 1,378,809 2,460,071 ========== ========== ========== ========== At 31 December 2003 1,276,690 67,595 1,344,285 2,398,473 ========== ========== ========== ========== 20-F 2004 Financial Statements -F 20- Included in network infrastructure and equipment are payments on account and assets under construction ofL30,072,000 at 31 December 2003 (2002:L39,603,000, 2001:L124,188,000). The impairment charges taken in 2001 and 2002 are described in note 7. 20-F 2004 Financial Statements -F 21- 12. Debtors - Amounts falling due within one year Trade debtors: At 31 December ---------------------------------- 2002 2003 2003 L'000 L'000 $'000 -------- -------- -------- Trade debtors 233,671 245,235 437,549 Provision against doubtful accounts (43,883) (45,386) (80,978) -------- -------- -------- 189,788 199,849 356,571 ======== ======== ======== Prepaid expenses and other debtors: At 31 December ---------------------------------- 2002 2003 2003 L'000 L'000 $'000 -------- -------- -------- Other debtors 27,922 34,468 61,498 Prepayments and accrued income 21,755 13,493 24,074 VAT recoverable 24,929 18,873 33,673 -------- -------- -------- 74,606 66,834 119,245 ======== ======== ======== 20-F 2004 Financial Statements -F 22- 13. Capital and Reserves Capital Ordinary shares of 2.5p each No'000 L'000 --------- --------- Authorised share capital 2,075,000 51,875 ========= ========= Called up share capital: At 31 December 2000 700,951 17,524 Issued in 2001 804,174 20,104 Shares issued upon acquisition (see note 10) 1,816 45 Exercise of warrants 300 8 --------- --------- At 31 December 2001 1,507,241 37,681 Issued in 2002 160 4 Shares issued upon acquisition (see note 10) 136 3 --------- --------- At 31 December 2002 1,507,537 37,688 Issued in 2003 2,435 61 Shares issued upon acquisition (see note 10) 182 5 --------- --------- At 31 December 2003 1,510,154 37,754 ========= ========= At 31 December 2003 ($'000) 67,361 ========= ========= Warrants In December 1996, the Company issued US$314,000,000 aggregate principal amount at maturity of senior discount notes in the form of 314,000 units, each unit consisting of one 12% senior discount note and one warrant to purchase 31.2 ordinary shares from the Company at an exercise price of L0.7563 per share. The warrants may be exercised at any time prior to the close of business on 31 December 2006. Warrants that are not exercised by such date will expire. In accordance with the terms of the warrants, following the completion of the Company's sale of ordinary shares in December 2001, the number of shares underlying each outstanding warrant and the warrant exercise price were adjusted to 45.323 ordinary shares and L0.5206 per ordinary share, respectively. At 31 December 2003, warrants to purchase 881,770 (2002:881,770) ordinary shares were outstanding. The Company has authorised and has reserved for issuance such number of ordinary shares as will be issuable upon the exercise of all outstanding warrants. COLT Telecom Group Share Plan ("Option Plan") The Option Plan was adopted on 7 November 1996, for the issuance to key employees of the Group of incentive compensation related to the public market performance of the Company's ordinary shares. The Option Plan is divided into two parts; the "Approved Part" approved by the U.K. Inland Revenue for the purposes of the Income and Corporation Taxes Act 1988, and the "Unapproved Part" which is not so approved. Options may be granted by the Compensation Committee to Directors and employees of the Group under either part of the Option Plan. Individuals who provide services to COLT may also be permitted to participate in the Unapproved Part. Options granted under the Approved Part will not normally be exercisable until the third anniversary of the date of grant. Options granted under the Unapproved Part may become exercisable earlier than the third anniversary. Options may be exercised early on death (or in certain other limited circumstances). Unless the Compensation Committee agrees otherwise, options lapse when an option holder ceases to be an employee. The Compensation Committee, at its discretion, may determine in connection with each grant of options, the terms of vesting and whether or not vesting will be accelerated upon a change of control event. Options are not transferable. Option Plan awards are based on an employee's level of responsibility, performance and term of service. Options will be granted at an option price which is not less than the market value of the ordinary shares on the date of grant and will normally only be granted within six weeks of the announcement of COLT's results for any period. The grant of options to subscribe for new shares under each of the plans is limited so that new shares in respect of which options to subscribe are granted may not, when added to the shares issued or remaining issuable under any share option scheme, or issued under any share incentive scheme, in the previous 10 years, exceed 10% of the then issued equity share capital of the Company. 20-F 2004 Financial Statements -F 23- At 31 December 2003, options outstanding under the Option Plan, together with their exercise prices and dates, were as follows: Date of Exercise Dates of Date of Number of ordinary shares under option grant price vesting expiration Granted Exercised Lapsed Outstanding - -------- -------- ---------------- ---------- ----------- ----------- ----------- ----------- Dec-96 L0.688 Dec 97 to Dec 01 Dec-06 25,824,000 12,148,036 6,089,964 7,586,000 Jan-97 L0.779 Jan 98 to Jan 02 Jan-07 396,000 226,400 149,600 20,000 Apr-97 L0.706 Apr 98 to Apr 02 Apr-07 1,280,000 675,000 377,600 227,400 Aug-97 L0.956 Aug 98 to Aug 02 Aug-07 2,488,000 722,000 798,000 968,000 Nov-97 L1.285 Nov 98 to Nov 02 Nov-07 3,196,000 1,418,362 1,067,869 709,769 Dec-97 L1.700 Dec 98 to Dec 02 Dec-07 4,204,000 1,104,400 728,800 2,370,800 Feb-98 L2.738 Feb 99 to Feb 03 Feb-08 140,000 56,000 84,000 - Feb-98 L2.743 Feb 99 to Feb 03 Feb-08 900,000 530,220 369,780 - May-98 L4.756 May 99 to May 03 May-08 830,000 207,750 136,000 486,250 Aug-98 L6.600 Aug 99 to Aug 03 Aug-08 2,906,000 591,544 1,473,712 840,744 Nov-98 L7.494 Nov 99 to Nov 03 Nov-08 1,408,075 113,215 973,200 321,660 Dec-98 L7.877 Dec 99 to Dec 03 Dec-08 100,000 - 100,000 - Mar-99 L11.300 Mar 00 to Mar 04 Mar-09 990,000 122,500 533,346 334,154 Apr-99 L10.934 Apr 00 to Apr 04 Apr-09 1,000,000 150,000 850,000 - May-99 L12.254 May 00 to May 04 May-09 585,000 58,000 255,000 272,000 Aug-99 L12.744 Aug 00 to Aug 04 Aug-09 930,000 15,000 644,000 271,000 Nov-99 L21.000 Nov 00 to Nov 04 Nov-09 800,500 - 539,072 261,428 Dec-99 L24.394 Dec 00 to Dec 04 Dec-09 740,000 - 338,771 401,229 Feb-00 L36.177 Feb 01 to Feb 05 Feb-10 745,000 - 415,000 330,000 May-00 L22.610 May 01 to May 05 May-10 792,500 - 345,870 446,630 Jun-00 L26.660 Jun 01 to Jun 05 Jun-10 846,000 - 320,000 526,000 Aug-00 L19.157 Aug 01 to Aug 05 Aug-10 1,181,500 - 625,434 556,066 Aug-00 L17.727 Aug 01 to Aug 05 Aug-10 317,500 - 146,250 171,250 Nov-00 L19.484 Nov 01 to Nov 05 Nov-10 800,000 - 270,961 529,039 Dec-00 L15.184 Dec 01 to Dec 05 Dec-10 757,321 - 284,310 473,011 Feb-01 L13.370 Feb 02 to Feb 06 Feb-11 2,401,040 - 1,326,292 1,074,748 Feb-01 L20.055 Feb 02 to Feb 06 Feb-11 400,000 - 400,000 - Feb-01 L26.740 Feb 02 to Feb 06 Feb-11 750,000 - 750,000 - May-01 L8.437 May 02 to May 06 May-11 866,500 - 509,500 357,000 May-01 L12.656 May 02 to May 06 May-11 250,000 - 200,000 50,000 May-01 L16.874 May 02 to May 06 May-11 250,000 - 200,000 50,000 Jun-01 L7.100 Jun 02 to Jun 06 Jun-11 2,688,750 - 997,300 1,691,450 Aug-01 L3.217 Aug 02 to Aug 06 Aug-11 1,464,500 - 576,435 888,065 Nov-01 L1.724 Nov 02 to Nov 06 Nov-11 231,000 - 16,000 215,000 Dec-01 L1.561 Dec 02 to Dec 06 Dec-11 1,410,500 - 259,500 1,151,000 Feb-02 L0.413 Feb 03 to Feb 07 Feb-12 4,688,500 42,000 2,397,000 2,249,500 May-02 L0.448 May 03 to May 07 May-12 72,500 6,000 51,500 15,000 Jul-02 L0.480 Jul 03 to Jul 07 Jul-12 5,602,300 56,460 712,900 4,832,940 Aug-02 L0.504 Aug 03 to Aug 07 Aug-12 250,000 - - 250,000 Oct-02 L0.323 Oct 03 to Oct 07 Oct-12 250,000 50,000 180,000 20,000 Nov-02 L0.436 Nov 03 to Nov 07 Nov-12 400,000 - - 400,000 Mar-03 L0.407 Mar 04 to Mar 08 Mar-13 200,000 - - 200,000 Apr-03 L0.455 Apr 04 to Apr 08 Apr-13 32,500 - - 32,500 May-03 L0.468 May 04 to May 08 May-13 150,000 - - 150,000 May-03 L0.493 May 04 to May 08 May-13 50,000 - - 50,000 Jul-03 L0.769 Jul 06 to Jul 08 Jul-13 7,161,000 - 190,000 6,971,000 Oct-03 L1.012 Oct 06 to Oct 08 Oct-13 60,000 - - 60,000 ----------------------------------------------------------------- Total 83,786,486 18,292,887 26,682,966 38,810,633 ================================================================= In addition to options granted under the Option Plan, options to subscribe for 160,000 ordinary shares were granted to certain Directors of the Company, 32,000 of which vested on each of 17 December 1996, 1997, 1998, 1999 and 2000. The exercise price for the options which vested in 1996, 1997, 1998, 1999 and 2000 were L0.6875, L1.65875, L8.50, L29.00 and L14.86 per share, respectively. At 31 December 2003, 96,000 options had been exercised. COLT Savings-Related Share Option Scheme ("SAYE Scheme") The SAYE Scheme was adopted on 17 June 1997, allowing for eligible employees to apply for an option to acquire ordinary shares under a three or four year savings contract. The aggregate monthly contribution payable by an employee under the savings contract may not exceed an amount established by the U.K. Inland Revenue for the purposes of the Income and Corporation Taxes Act 1988, currently L250 or the local currency equivalent. The option exercise price per ordinary share may not be less than the higher of (a) 80% of the average of the middle market quotations of an ordinary share for either three consecutive dealing days in the period of 30 days prior to the date of grant or the dealing day prior to the date on which the exercise price is set and (b) the nominal value of an ordinary share on the date of grant. The Group has taken advantage of the exemption, provided by UITF 17 "Employee Share Schemes", from charging the profit and loss account with the differences between fair value of the options on the date of grant and any consideration payable by the employees on exercise. In normal circumstances, an option may only be exercised while the participant remains employed within the Group and then only during the six months starting at the date on which the savings contract matures. At the expiry of that period, the option will lapse. Earlier exercise is permitted in certain circumstances where the participant's employment terminates or in the event of change of control, reorganisation or amalgamation of the 20-F 2004 Financial Statements -F 24- Company. During the year ended 31 December 2003, 25,520 shares with a maturity date of 1 March 2006 were exercised early. No other options were exercised during the year. Options outstanding under the SAYE Scheme are as follows: Number of options at 31 December 2003 Exercise price Date of grant (L per ordinary share) Date of Vesting Granted Outstanding - ------------- ---------------------- --------------- ----------- ----------- December 2000 11.784 1 March 2004 804,000 17,563 December 2001 1.615 1 March 2005 6,986,000 922,860 December 2002 0.40 1 March 2006 18,410,000 16,783,378 December 2003 1.027 1 March 2007 58,323* 58,323 December 2003 0.995 1 March 2007 1,560,919 1,560,919 ----------- ----------- 27,819,242 19,343,043 =========== =========== <FN> *each option holder entered into a four year savings contract. </FN> COLT Qualifying Share Ownership Trust ("QUEST") In March 2000, the Group established a QUEST to acquire, inter alia, shares in the Company to satisfy existing options granted under the Group's SAYE Scheme. The shares held by the trust are reported as "Investments in own shares" at a carrying value based on their exercise price. The difference between the market price of the shares, on their date of issue, and the exercise price of the options reflected in an increase in share premium is offset by a corresponding transfer from the profit and loss account. The remaining shares held in the QUEST will be utilised in full to part satisfy the options granted in December 2003 under the SAYE Scheme. At 31 December 2003, the QUEST held 270,559 shares (2002: 297,059) with a carrying value of L0.40 per share, being the price at which the options are expected to be exercised. The shares had a market value of L256,355 (2002: L135,162). COLT Free Share Scheme ("Free Share Scheme") The Free Share Scheme was adopted on 17 June 1997, allowing for eligible individuals who started employment with the Group before 1 September 1998 and remained an employee of the Group for two years from the date of grant, to receive 400 ordinary shares in the Company. Eligible individuals who started employment after 1 September 1998 and remain an employee of the Group for two years from the date of grant have or will receive 100 ordinary shares in the Company. Individuals who received options under the Option Plan or cash incentive awards at the time of the Company's initial public offering or thereafter were generally not awarded shares under the Free Share Scheme. No payment is required from the employee. On 22 March 1999 an Employee Benefit Trust ("EBT") was established to purchase and hold shares due for distribution under the Free Share Scheme. On 26 March 1999 the EBT purchased 440,000 ordinary shares at their nominal value of 2.5p each. On 13 December 2001, the EBT subscribed for its pro rata share of the Company's offering, purchasing 104,144 ordinary shares at L0.62 per share. This investment is recorded within investment in own shares. At 31 December 2003 the EBT held 217,344 shares (2002: 217,344) with a carrying value of L0.40 per share, being the price at which the options are expected to be exercised. The shares had a market value of L205,933 (2002: L98,892). Deferred Bonus Plan A Deferred Bonus Plan was adopted on 25 May 2000. Under this plan, selected senior employees will be entitled to receive an award of shares representing a proportion (initially expected to be 50%) of the amount of their annual cash bonus. At 31 December 2003, share awards outstanding under the Deferred Bonus Plan, together with dates, were as follows: Number of ordinary shares --------------------------------------------------- Date of Grant Date of vesting Date of expiration Granted Exercised Lapsed Outstanding - ------------- ---------------- ------------------ ------- --------- ------ ----------- Feb-01 Feb-04 to Feb-06 Feb-11 24,182 -- 8,099 16,083 In addition participants may also be invited to defer all or a portion of their annual cash bonus and receive a matching award in the form of an option to acquire shares with a market value equal to twice the amount of the deferred bonus. Receipt of the matching award may be subject to the achievement of performance targets. Options awarded under this plan are included in the totals in Option Plan above. 20-F 2004 Financial Statements - F 25 - Reserves Share Merger Shares to Profit and premium reserve be issued loss L'000 L'000 L'000 L'000 -------- -------- -------- -------- At 31 December 2000 (i) 1,833,320 14,845 4,286 (368,118) Premium on shares issued (iv) 480,909 12,325 -- -- Shares to be issued (see note 10) -- -- (3,565) -- Charges related to the Free Share Scheme (iii) -- -- -- (38) Loss for period -- -- -- (360,369) Loss on share symmetry arrangements -- -- -- (3,327) Exchange differences (includingL5,294,000 profit on net foreign currency borrowings) -- -- -- (23,590) -------- -------- -------- -------- At 31 December 2001 (i) 2,314,229 27,170 721 (755,442) Premium on shares issued (iv) 106 57 -- -- Shares to be issued (see note 10) -- -- (267) -- Loss for period -- -- -- (718,282) Exchange differences (includingL28,359,000 profit on net foreign currency borrowings) -- -- -- 49,030 -------- -------- -------- -------- At 31 December 2002 2,314,335 27,227 454 (1,424,694) Premium on shares issued (ii) 1,569 132 -- -- Shares to be issued (see note 10) -- -- (239) -- Loss for period -- -- -- (124,647) Exchange differences (includingL86,465,000 loss on net foreign currency borrowings) -- -- -- 31,002 -------- -------- -------- -------- At 31 December 2003 2,315,904 27,359 215 (1,518,339) ======== ======== ======== ======== At 31 December 2003 ($'000) 4,132,036 48,814 384 (2,709,020) ======== ======== ======== ======== <FN> (i) Cumulative goodwill relating to acquisitions made prior to 1 January 1998, which has been eliminated against reserves, amounted toL38,401,000 (2002:L38,401,000). (ii) The Group has taken merger relief under the provisions of section 131 of the Companies Act 1985 on shares issued in respect of the acquisition of ImagiNet and Fitec (see note 10). All premium on the issue of those shares has been taken directly to the merger reserve. (iii) The Company operates a Free Share Scheme as a method of remunerating certain employees. The difference between the market price of the shares at the date of the grant and any price paid is charged to the profit and loss account over the period over which the shares are earned, with the credit taken directly to the profit and loss reserve. (iv) The Company has taken merger relief under the provisions of section 131 of the Companies Act 1985 on shares issued in respect of the acquisition of ImagiNet and Fitec (see note 10). All premium on the issue of those shares has been taken directly to the merger reserve. </FN> 20-F 2004 Financial Statements - F 26 - 14. Creditors - Amounts falling due within one year At 31 December ----------------------------------------------------- 2002 2003 2003 L'000 L'000 L'000 -------- -------- -------- Trade creditors 96,834 89,621 159,902 Amounts due to related parties (note 23) 1,677 1,563 2,789 Other taxation and social security 47,658 37,229 66,424 Other creditors 15,769 29,303 52,281 Accruals and deferred income 163,885 171,004 305,105 Interest accrual 12,511 12,592 22,466 Network infrastructure 14,319 11,424 20,382 -------- -------- -------- 352,653 352,736 629,349 ======== ======== ======== 20-F 2004 Financial Statements - F 27 - 15. Creditors - Amounts falling due after more than one year At 31 December ------------------------------------------------------ 2002 2003 2003 L'000 L'000 $'000 --------- --------- --------- Repayable between one and two years Senior convertible notes -- 107,771 192,285 Repayable between two and three years Senior convertible notes 98,283 355,732 634,697 Repayable between three and four years Senior convertible notes 321,057 236,628 422,192 Senior discount notes 142,408 -- -- Senior notes -- 83,328 148,674 Repayable between four and five years Senior convertible notes 220,489 -- -- Senior notes 79,861 176,791 315,431 Repayable in more than five years Senior notes 331,801 184,299 328,826 --------- --------- --------- 1,193,899 1,144,549 2,042,105 ========= ========= ========= Senior convertible notes In August 1998, COLT issued Deutschmark denominated senior convertible notes ("1998 Senior Convertible Notes") in the initial principal amount of DM 600,000,000. A total of L204,332,000 was raised before issuance costs of L5,232,000. These costs have been deducted from the principal amount of the 1998 Senior Convertible Notes and have been charged to the profit and loss account over three years. The notes bear interest at the rate of 2% of the initial principal amount per annum, payable in cash annually beginning 6 August 1999. The 1998 Senior Convertible Notes mature on 6 August 2005 and any outstanding notes will then be redeemed at a price of 117.907% of the initial principal amount. The notes are also redeemable at the option of the Group, in whole or in part, at any time on or after 6 August 2001 at an accreted principal amount plus any accrued interest. The accreted principal amount is that amount determined so as to provide a gross yield at redemption (including any accrued interest and any cash interest previously paid) of 4.25%. The 1998 Senior Convertible Notes are convertible at any time, at the option of the holder, unless previously redeemed, repurchased or cancelled, into ordinary shares of COLT. At issue, the conversion price of the notes was L9.3438 per ordinary share with a fixed exchange rate of DM2.9392 per L1.00. In accordance with the terms of the notes, following the completion of the Company's sale of ordinary shares in December 2001, the conversion price of the notes was adjusted to L7.9039 per ordinary share with a fixed exchange rate of DM 2.9392 per L1.00. During 2003, DM 3,300,000 aggregate initial principal amount of the notes was purchased (2002: DM 5,000,000). At 31 December 2003, 11,336,506 ordinary shares are reserved for issuance upon conversion of the remaining 1998 Senior Convertible Notes (2002: 11,478,557). The notes rank pari passu in right of payment with all other unsubordinated unsecured indebtedness of the Company and are senior in right of payment to all subordinated indebtedness of the Company. On 31 December 2001, the 1998 Senior Convertible Notes were redenominated from Deutschmarks to Euros at a rate of DM1.95583 per (euro)1.00. In March 1999, COLT issued Euro denominated senior convertible notes ("March 1999 Senior Convertible Notes") in the initial principal amount of (euro)295,000,000. A total of L199,594,000 was raised before issuance costs of L5,094,000. These costs have been deducted from the principal amount of the March 1999 Senior Convertible Notes and are charged to the profit and loss account over three years. The notes bear interest at the rate of 2% of the initial principal amount per annum, payable in cash annually beginning 29 March 2000. The March 1999 Senior Convertible Notes mature on 29 March 2006 and any outstanding notes will then be redeemed at a price of 117.907% of the initial principal amount. The notes are also redeemable at the option of the Group, in whole or in part, at any time on or after 29 March 2002 at an accreted principal amount plus any accrued interest. The accreted principal amount is that amount determined so as to provide a gross yield at redemption (including any accrued interest and any cash interest previously paid) of 4.25%. The March 1999 Senior Convertible Notes are convertible at any time, at the option of the holder, unless previously redeemed, repurchased or cancelled, into ordinary shares of COLT. At issue, the conversion price of the notes was L14.6460 per ordinary share with a fixed exchange rate of (euro)1.4780 per L1.00. In accordance with the terms of the notes, following the completion of the Company's sale of ordinary shares in December 2001, the conversion price of the notes was adjusted to L12.2351 per ordinary share with a fixed exchange rate of (euro)1.4780 per L1.00. During 2003, no initial principal amount of the notes was purchased (2002: (euro)25,350,000). At 31 December 2003, 9,210,009 ordinary shares are reserved for issuance upon conversion of the March 1999 Senior Convertible Notes (2002: 9,210,009). The notes rank pari passu in right of payment to all unsubordinated unsecured indebtedness of the Company and are senior in right of payment to all subordinated indebtedness of the Company. In December 1999, COLT issued Euro denominated senior convertible notes ("December 1999 Senior Convertible Notes") in the initial principal amount of (euro)368,000,000. A total of L230,389,000 was raised before issuance costs of L9,289,000. These costs have been deducted from the principal amount of the December 1999 Senior Convertible Notes and are charged to the profit and loss account over three years. The notes bear interest at the rate of 2% of the initial principal amount per annum, payable in cash annually beginning 16 December 2000. The December 1999 Senior Convertible Notes mature on 16 December 2006 and any outstanding notes will then be redeemed at a price of 126.664% of the initial 20-F 2004 Financial Statements - F 28 - principal amount. The notes are also redeemable at the option of the Group, in whole or in part, at any time on or after 16 December 2002 at an accreted principal amount plus any accrued interest. The accreted principal amount is that amount determined so as to provide a gross yield at redemption (including any accrued interest and any cash interest previously paid) of 5.25%. The December 1999 Senior Convertible Notes are convertible at any time, at the option of the holder, unless previously redeemed, repurchased or cancelled, into ordinary shares of COLT. At issue, the conversion price of the notes was L35.5550 per ordinary share with a fixed exchange rate of (euro)1.5974 per L1.00. In accordance with the terms of the notes, following the completion of the Company's sale of ordinary shares in December 2001, the conversion price of the notes was adjusted to L30.0760 per ordinary share with a fixed exchange rate of (euro)1.5974 per L1.00. During 2003, (euro)3,560,000 aggregate initial principal amount of the notes was purchased (2002: (euro)47,595,000). At 31 December 2003, 5,788,412 ordinary shares are reserved for issuance upon conversion of the December 1999 Senior Convertible Notes (2002: 5,862,512). The notes rank pari passu in right of payment with all other unsubordinated unsecured indebtedness of the Company and are senior in right of payment to all subordinated indebtedness of the Company. In April 2000, COLT issued Euro denominated senior convertible notes ("2000 Senior Convertible Notes") in the initial principal amount of (euro)402,500,000. A total of L245,696,000 was raised before issuance costs of L5,596,000. These costs have been deducted from the principal amount of the 2000 Senior Convertible Notes and are charged to the profit and loss account over three years. The notes bear interest at the rate of 2% of the initial principal amount per annum, payable in cash annually beginning 3 April 2001. The 2000 Senior Convertible Notes mature on 3 April 2007 and any outstanding notes will then be redeemed at a price of 131.238% of the initial principal amount. The notes are also redeemable at the option of the Group, in whole or in part, at any time on or after 3 April 2003 at an accreted principal amount plus any accrued interest. The accreted principal amount is that amount determined so as to provide a gross yield at redemption (including any accrued interest and any cash interest previously paid) of 5.75%. The 2000 Senior Convertible Notes are convertible at any time, at the option of the holder, unless previously redeemed, repurchased or cancelled, into ordinary shares of COLT. At issue, the conversion price of the notes was L50.076 per ordinary share with a fixed exchange rate of (euro)1.6372 per L1.00. In accordance with the terms of the notes, following the completion of the Company's sale of ordinary shares in December 2001, the conversion price of the notes was adjusted to L42.3593 per ordinary share with a fixed exchange rate of (euro)1.6372 per L1.00. During 2003, (euro)15,000,000 aggregate initial principal amount of the notes was purchased (2002: (euro)46,599,000). At 31 December 2003, 4,195,217 ordinary shares are reserved for issuance upon conversion of the 2000 Senior Convertible Notes (2002: 4,411,509). The notes rank pari passu in right of payment with all other unsubordinated unsecured indebtedness of the Company and are senior in right of payment to all subordinated indebtedness of the Company. Senior discount notes In December 1996, COLT issued US$314,000,000 aggregate principal amount at maturity of senior discount notes due 15 December 2006. The senior discount notes were issued in the form of 314,000 units, each unit consisting of one 12% senior discount note and one warrant to purchase ordinary shares. The units had an initial accreted amount at the date of issue of US$175,446,000 allocated US$169,769,000 to the senior discount notes and US$5,677,000 to the warrants. Issuance costs of L4,432,000 have been deducted from the initial accreted amount of the senior discount notes and charged to the profit and loss account over the accretion period. The senior discount notes accrued from the initial accreted amount (after deducting expenses) of US$162,476,000 to US$314,000,000 on 15 December 2001 at an effective rate of 13.636% per annum compounded semi-annually. Beginning 15 June 2002, interest on the senior discount notes will be paid semi-annually in cash at a rate of 12% per annum. During 2002, US$64,470,000 aggregate initial principal amount of the notes was purchased (2001: US$20,325,000). The senior discount notes rank pari passu in right of payment with all other unsubordinated unsecured indebtedness of the Company and are senior in right of payment to all subordinated indebtedness of the Company. The notes are redeemable at the option of the Company, in whole or in part, at any time on or after 15 December 2001, at 106% of their principal amount at maturity, plus accrued interest, declining to 100% of their principal amount at maturity, plus accrued interest, on or after 15 December 2003. On 22 December 2003 all of the outstanding U.S. dollar 12% Senior Discount Notes due 2006 were redeemed early at the principal amount of the Notes for a cash consideration of L120.7 million. Senior notes In November 1997, COLT issued Sterling and Deutschmark denominated senior notes ("1997 Senior Notes") with aggregate principal amounts at maturity of L50,000,000 and DM 150,000,000, respectively. A total of L100,661,000 was raised before issuance costs of L3,300,000. These costs have been deducted from the principal amount of the 1997 Senior Notes and are charged to the profit and loss account over five years. The British pound notes bear interest at the rate of 10.125% per annum and the Deutschmark notes bear interest at 8.875% per annum, both payable semi-annually beginning 31 May 1998. The 1997 Senior Notes mature on 30 November 2007. The 1997 Senior Notes rank pari passu in right of payment with all other unsubordinated unsecured indebtedness of the Company and are senior in right of payment to all subordinated indebtedness of the Company. The 1997 Senior Notes are redeemable at the option of the Group, in whole or in part, at any time on or after 30 November 2002, initially at 105.0625% of their principal amount at maturity, plus accrued interest, in the case of the British pound notes and 104.4375% of their principal amount at maturity, plus accrued interest, in the case of the Deutschmark notes, declining in each case to 100% of their principal amount at maturity, plus accrued interest, on or after 30 November 2004. During 2003, no initial principal amount of the notes was purchased (2002: DM18,955,000 and L11,812,000). On 31 December 2001, the Deutschmark denominated 1997 Senior Notes were redenominated from Deutschmarks to Euros at a rate of DM1.95583 per (euro)1.00. In July 1998, COLT issued Deutschmark denominated senior notes ("1998 Senior Notes") with aggregate principal amount at maturity of DM 600,000,000. A total of L204,332,000 was raised before issuance costs of L5,875,000. These costs have been deducted from the principal amount of the 1998 Senior Notes and are charged to the profit and loss account over five years. The 1998 Senior Notes bear interest at the rate of 7.625% per annum, payable semi-annually beginning 31 January 1999. The 1998 Senior Notes mature on 28 July 2008. The 1998 Senior Notes rank pari passu in right of payment with all other unsubordinated unsecured indebtedness of the Company and are senior in right of payment to all subordinated indebtedness of the Company. The 1998 Senior Notes are redeemable at the option of the Group, in whole or in part, at any time on or after 31 July 2003, initially at 103.8125% of their principal amount at maturity, plus accrued interest, declining to 100% of their principal amount at maturity, plus accrued interest, on or after 31 July 2005. During 2003, no initial principal amount of the notes was repurchased (2002: DM83,755,000). On 31 December 2001, the 1998 Senior Notes were redenominated from Deutschmarks to Euros at a rate of DM1.95583 per (euro)1.00. 20-F 2004 Financial Statements - F 29 - In December 1999, COLT issued Euro denominated senior notes ("1999 Senior Notes") with aggregate principal amount at maturity of (euro)320,000,000. A total of L200,338,000 was raised before issuance costs of L4,838,000. These costs have been deducted from the principal amount of the 1999 Senior Notes and are charged to the profit and loss account over five years. The 1999 Senior Notes bear interest at the rate of 7.625% per annum, payable semi-annually beginning 15 June 2000. The 1999 Senior Notes mature on 15 December 2009. The 1999 Senior Notes rank pari passu in right of payment with all other unsubordinated unsecured indebtedness of the Company and are senior in right of payment to all subordinated indebtedness of the Company. The 1999 Senior Notes are redeemable at the option of the Group, in whole or in part, at any time on or after 15 December 2004, initially at 103.8125% of their principal amount at maturity, plus accrued interest, declining to 100% of their principal amount at maturity, plus accrued interest, on or after 15 December 2007. During 2003, no initial principal amount of the notes was repurchased (2002: (euro)46,750,000). Fair value of financial instruments The fair values of the Group's financial instruments noted above are disclosed in note 21. 20-F 2004 Financial Statements - F 30 - 16. Provisions for liabilities and charges Property Severance Total Total L'000 L'000 L'000 $'000 -------- -------- -------- -------- At 1 January 2003 59,268 28,100 87,368 155,883 Unwinding of discount 1,133 -- 1,133 2,021 Utilised in the year (14,066) (13,121) (27,187) (48,507) Sale of subsidiary -- (2,567) (2,567) (4,580) Exchange difference 3,647 466 4,113 7,338 -------- -------- -------- -------- At 31 December 2003 49,982 12,878 62,860 112,155 ======== ======== ======== ======== In 2001, the Group made provision against future rents, services, and reinstatement costs associated with ISCs being closed or "mothballed" and excess lease pace. Such provisions will be utilised over the next 13 years and represent the net present value of the future estimated costs. In 2002, the Group made provision for staff reduction programmes, which is expected to be utilised over the next 12 months. At 31 December ----------------------------------------------------- Maturity profile of property provision 2002 2003 2003 L'000 L'000 $'000 -------- -------- -------- Payable in less than one year 18,274 13,356 23,830 Payable between one and two years 8,975 9,580 17,093 Payable between two and five years 16,436 14,447 25,776 Payable in more than five years 15,583 12,599 22,479 -------- -------- -------- 59,268 49,982 89,178 ======== ======== ======== 20-F 2004 Financial Statements - F 31 - 17. Cash Flow Reconciliations Reconciliation of operating loss to net cash inflow from operating activities Year ended 31 December ------------------------------------------------------------- 2001 2002 2003 2003 L'000 L'000 L'000 $'000 -------- -------- -------- -------- Operating loss (359,931) (778,594) (77,047) (137,467) Depreciation of tangible fixed assets 293,156 800,583 240,832 429,693 Amortisation of goodwill 2,575 12,305 2,116 3,775 Profit on sale of subsidiaries -- -- (2,453) (4,377) Exchange differences (962) 540 387 691 Decrease in inventories 31,051 -- -- -- Decrease in debtors 10,243 56,881 20,681 36,899 Increase (decrease) in creditors 2,144 24,948 (9,463) (16,884) Movement in provision for liabilities and charges (note 16) 61,406 22,616 (27,187) (48,507) -------- -------- -------- -------- Net cash inflow from operating activities 39,682 139,279 147,866 263,823 ======== ======== ======== ======== 20-F 2004 Financial Statements - F 32 - 18. Analysis of Net Debt Accretion and amortisation Gain on At 31 Exchange of finance purchase December Cash flow gain (loss) on notes of debt At 31 December -------- -------- -------- -------- -------- -------- -------- 2002 2003 2003 L'000 L'000 L'000 L'000 L'000 L'000 $'000 -------- -------- -------- -------- -------- -------- -------- Investments in liquid resources 889,590 (187,765) 40,318 -- -- 742,143 1,324,132 Cash at bank and in hand 45,292 12,458 2,489 -- -- 60,239 107,478 Senior convertible notes (639,829) 9,606 (54,049) (22,047) 6,188 (700,131) (1,249,174) Senior discount notes (142,408) 134,869 6,138 -- 1,401 -- -- Senior notes (411,662) -- (31,324) (1,432) -- (444,418) (792,931) -------- -------- -------- -------- -------- -------- -------- Total net funds (debt) (259,017) (30,832) (36,428) (23,479) 7,589 (342,167) (610,495) ======== ======== ======== ======== ======== ======== ======== Analysed in the Balance Sheet: Investments in liquid resources 889,590 742,143 1,324,132 Cash at bank and in hand 45,292 60,239 107,478 Creditors amounts falling due after more than one year (1,193,899) (1,144,549) (2,042,105) -------- -------- -------- Total net debt (259,017) (342,167) (610,495) ======== ======== ======== Accretion and amortisation Gain on At 31 Exchange of finance purchase December Cash flow gain (loss) on notes of debt At 31 December -------- -------- -------- -------- -------- -------- -------- 2001 2002 2002 L'000 L'000 L'000 L'000 L'000 L'000 $'000 -------- -------- -------- -------- -------- -------- -------- Investments in liquid resources 1,259,080 (400,390) 30,900 -- -- 889,590 1,587,206 Cash at bank and in hand 45,397 3,190 (3,295) -- -- 45,292 80,810 Senior convertible notes (657,417) 31,811 (39,849) (24,380) 50,006 (639,829) (1,141,583) Senior discount notes (201,936) 27,138 15,901 -- 16,489 (142,408) (254,084) Senior notes (458,672) 38,328 (24,063) (2,428) 35,173 (411,662) (734,487) -------- -------- -------- -------- -------- -------- -------- Total net funds (debt) (13,548) (299,923) (20,406) (26,808) 101,668 (259,017) (462,138) ======== ======== ======== ======== ======== ======== ======== Analysed in the Balance Sheet: Investments in liquid resources 1,259,080 889,590 1,587,206 Cash at bank and in hand 45,397 45,292 80,810 Creditors amounts falling due after more than one year (1,318,025) (1,193,899) (2,130,154) -------- -------- -------- Total net debt (13,548) (259,017) (462,138) ======== ======== ======== 20-F 2004 Financial Statements - F 33 - Management of liquid resources Cash inflows from liquid resources for the year were L189,395,000 (2002: L400,500,000), while cash outflows to liquid resources were L1,630,000 (2002: L110,000). Finance costs There were no costs of issue of ordinary shares in the Group Cash Flow Statement in 2003 and 2002 (2001:L3,217,000). 19. Capital Commitments At 31 December ----------------------------------------------------- 2002 2003 2003 L'000 L'000 $'000 -------- -------- -------- Future capital expenditure contracted but not provided for 47,832 23,371 41,700 ======== ======== ======== 20. Financial Commitments The Group has annual commitments under non-cancellable operating leases as follows: At 31 December ----------------------------------------------------- 2002 2003 2003 L'000 L'000 $'000 -------- -------- -------- Land and buildings Expiring within one year 1,437 1,305 2,328 Expiring between two and five years 6,906 12,530 22,356 Expiring in over five years 29,492 20,340 36,291 -------- -------- -------- 37,835 34,175 60,975 ======== ======== ======== Other Expiring within one year 1,552 535 955 Expiring between two and five years 1,966 1,162 2,073 Expiring in over five years 92 37 66 -------- -------- -------- 3,610 1,734 3,094 ======== ======== ======== Forward currency contracts In 2002, COLT terminated its bank facility and its conditional requirement to hold a series of British pound forward contracts to purchase U.S. $94,200,000. The Group had no outstanding contracts at 31 December 2003. 20-F 2004 Financial Statements - F 34 - 21. Financial Instruments The Group's treasury objectives, policies and strategies are outlined within the Financial Review on pages 22 and 23 of the Annual Report under the heading "Treasury Policy" excluding the paragraph titled "Sensitivity analysis". Except for disclosures under currency exposure below, the following financial information excludes the Group's short term debtors and creditors. Interest rate and currency profile of financial liabilities At 31 December 2003 ---------------------------------------------------------------------------- Weighted Weighted Total Total average average financial financial interest period for liabilities liabilities rate which rate is fixed Currency: % Years L'000 $'000 -------- -------- -------- -------- Non-convertible debt British pound 10.1 4 38,188 68,135 Euro 7.8 5 406,230 724,796 -------- -------- -------- -------- Total 7.9 5 444,418 792,931 ======== ======== ======== ======== Convertible debt Euro 5.1 3 700,131 1,249,174 ======== ======== ======== ======== At 31 December 2002 ---------------------------------------------------------------------------- Weighted Weighted Total Total average average financial financial interest period for liabilities liabilities rate which rate is fixed Currency: % Years L'000 $'000 -------- -------- -------- -------- Non-convertible debt British pound 10.1 5 38,211 68,176 Euro 7.8 6 373,451 666,311 U.S. dollar 13.6 4 142,408 254,084 -------- -------- -------- -------- Total 9.4 6 554,070 988,571 ======== ======== ======== ======== Convertible debt Euro 5.1 4 639,829 1,141,583 ======== ======== ======== ======== Additional details, including a maturity profile, of the financial liabilities are set out in note 15. All financial liabilities shown in the table are at fixed rates of interest. Provisions All financial assets as at 31 December 2003 are floating rate assets bearing interest at market rates, fixed in advance. In addition, the Group's provision of L49,982,000 (2002: L59,268,000) for vacant leasehold properties (note 16) meet the definition of financial liabilities. These financial liabilities are considered to be floating rate financial liabilities. This is because in establishing the provision the cash flows have been discounted and the discount rate is re-appraised at each half yearly reporting date to ensure that it reflects current market assessments of the time value of money and the risks specific to the liability. 20-F 2004 Financial Statements - F 35 - Interest rate and currency profile of financial assets At 31 December ----------------------------------------------------- Total Total Total assets assets assets 2002 2003 2003 Currency: L'000 L'000 $'000 -------- -------- -------- British pound 389,571 238,514 425,557 Euro 500,771 557,889 995,385 U.S. dollar 39,502 1,502 2,680 Other 5,038 4,477 7,988 -------- -------- -------- Total 934,882 802,382 1,431,610 ======== ======== ======== Currency exposure The following table shows the Group's net currency exposures that give rise to those exchange gains and losses which are taken to the profit and loss account. Such exposures comprise monetary assets and liabilities of the Group that are not denominated in the operational or functional currency of the operating company involved. Net foreign currency monetary assets (liabilities) Functional currency: At 31 December 2003 ------------------------------------------------------------------------------------------------ British pound U.S. dollar Euro Other Total Total L'000 L'000 L'000 L'000 L'000 $'000 -------- -------- -------- -------- -------- -------- British pound -- 971 (1,330) 1,197 838 1,495 Euro (110) (5,752) -- (89) (5,951) (10,618) Other (41) (403) 2,568 (14) 2,110 3,765 -------- -------- -------- -------- -------- -------- Total (151) (5,184) 1,238 1,094 (3,003) (5,358) ======== ======== ======== ======== ======== ======== Net foreign currency monetary assets (liabilities) Functional currency: At 31 December 2002 -------------------------------------------------------------------------- British pound U.S. dollar Euro Other Total Total L'000 L'000 L'000 L'000 L'000 $'000 -------- -------- -------- -------- -------- -------- British pound -- (103,612) (4,815) 11 (108,416) (193,436) Euro (359) (1,181) -- (193) (1,733) (3,092) Other (264) (368) 1,351 7 726 1,296 -------- -------- -------- -------- -------- -------- Total (623) (105,161) (3,464) (175) (109,423) (195,232) ======== ======== ======== ======== ======== ======== 20-F 2004 Financial Statements - F 36 - Fair value of financial instruments The following table shows the carrying amounts and the fair values of the Group's financial instruments at 31 December 2002 and 2003. The carrying amounts of the non-derivatives are included in the Group balance sheet under indicated headings. The fair values of the financial instruments are the amounts at which the instruments could be exchanged in a transaction between willing parties, other than in a forced or liquidation sale. Carrying amount Fair value At 31 December At 31 December ----------------------------------- ------------------------------------ 2002 2003 2003 2002 2003 2003 L'000 L'000 $'000 L'000 L'000 $'000 -------- -------- -------- -------- -------- -------- Non-derivatives Assets Investments in liquid resources (i) 889,590 742,143 1,324,132 889,590 742,143 1,324,132 Cash at bank and in hand (i) 45,292 60,239 107,478 45,292 60,239 107,478 Liabilities Euro senior convertible notes (ii) 639,829 700,131 1,249,174 267,536 660,266 1,178,047 U.S. dollar senior discount notes (ii) 142,408 -- -- 95,413 -- -- Euro senior notes (ii) 373,451 406,230 724,796 211,862 404,620 721,923 British pound senior notes (ii) 38,211 38,188 68,135 23,677 38,570 68,817 Derivatives Warrants (iii) -- -- -- 852 1,051 1,875 <FN> (i) The carrying amount of cash at bank and in hand and investments in liquid resources approximated to their fair values due to the short maturity of the instruments held. (ii) The fair values of the Company's senior convertible, senior discount and senior notes have been estimated on the basis of market prices. (iii) The Group has received warrants from certain suppliers in the ordinary course of business. </FN> 20-F 2004 Financial Statements - F 37 - 22. Pension Arrangements The Group operates a number of defined contribution pension schemes in its subsidiaries. Pension costs are charged to the profit and loss account on an accruals basis in the period in which contributions are payable to the scheme. The pension cost for 2003 amounted to L11,087,000 (2002: L12,477,000, 2001: L8,510,000). COLT Telecom AG, the Group's Swiss operating company, entered into a defined contribution pension scheme in December 2002. Under Swiss law, employees are guaranteed a minimum return on the assets of the scheme. COLT Telecom AG has an arrangement with a Switzerland based insurance company to insure the minimum commitment in full. If the insurance company was unable to meet the minimum guaranteed commitment, then COLT Telecom AG would be required to fund any deficit. The Directors consider the likelihood of such a situation arising as remote. At 31 December 2003, the pension scheme had assets and liabilities of L7,700,000 (2002: L11,500,000) and prepaid contributions of L30,000 (2002: nil). 23. Transactions with Related Entities The UK pension scheme is administered by Fidelity Pensions Management Limited, a subsidiary of Fidelity Investments Management Limited ("FIML"), a wholly owned subsidiary of Fidelity International Limited ("FIL"). The fees for the above services for the year ended 31 December 2003 were approximately L127,000 (2002: L170,000, 2001: L88,000). The Group has certain agreements with Fidelity Capital Associates Inc. ("FCA"), a wholly owned subsidiary of Fidelity Management & Research Corp. ("FMR Corp."), which allow, under certain circumstances, for the Group to obtain consulting services from, or provide consulting services to, FCA. Compensation under the agreements is at prevailing market rates set each year. No services were provided by the Group or to the Group in 2003 or 2002. Pursuant to a contract with the Group, certain FMR Corp. and FIL employees provide consulting and other services to the Group at agreed rates. The fees for these services for the year ended 31 December 2003 were approximately L1,932,000, (2002: L1,377,000, 2001: L110,000), for FMR employees and L1,095,000 for FIL employees (2002: L300,000, 2001: Lnil). At 31 December 2003 there were creditor balances outstanding to FMR and FIL of L822,000 and L741,000 respectively. An amount of L3,194,000 was billed during 2003 to FIL for voice, data and eBusiness services (2002:L3,880,000, 2001:L1,059,000). An amount of L916,000 was billed during 2003 by Teranua, a 100% owned subsidiary of FMR Corp, for consultancy services (2002:Lnil, 2001:Lnil). 20-F 2004 Financial Statements - F 38 - 24. Company Balance Sheet At 31 December ----------------------------------------------------- 2002 2003 2003 Notes L'000 L'000 $'000 -------- -------- -------- -------- Fixed assets Tangible fixed assets b 14,044 17,149 30,597 Investments c 1,744,330 1,785,331 3,185,388 -------- -------- -------- Total fixed assets 1,758,374 1,802,480 3,215,985 Current assets Prepaid expenses and other debtors d 6,663 5,923 10,568 Investments in liquid resources 424,980 237,349 423,478 Cash at bank and in hand 6 9 16 -------- -------- -------- Total current assets 431,649 243,281 434,062 -------- -------- -------- Total assets 2,190,023 2,045,761 3,650,047 ======== ======== ======== Capital and reserves Called up share capital 37,688 37,754 67,361 Share premium 2,314,335 2,315,904 4,132,036 Merger reserve 27,227 27,359 48,814 Shares to be issued (note 13) 454 215 384 Profit and loss account e (1,424,694) (1,518,339) (2,709,020) -------- -------- -------- Equity shareholders' funds 955,010 862,893 1,539,575 Provisions for liabilities and charges 3,611 4,401 7,851 Creditors Amounts falling due within one year f 37,503 33,918 60,516 Amounts falling due after more than one year: g Convertible debt 639,829 700,131 1,249,174 Non-convertible debt 554,070 444,418 792,931 -------- -------- -------- Total amounts falling due after more than one year 1,193,899 1,144,549 2,042,105 -------- -------- -------- Total creditors 1,231,402 1,178,467 2,102,621 -------- -------- -------- Total liabilities, capital and reserves 2,190,023 2,045,761 3,650,047 ======== ======== ======== Approved by the Board of Directors on 24 February 2003 and signed on its behalf by: Barry Bateman, Chairman of the Board of Directors Steve Akin, President, Chief Executive Officer and Director Notes to the company balance sheet a) Profit and Loss account As permitted by Section 230 of the Companies Act of 1985, the parent company's profit and loss account has not been included in these financial statements. The parent company's loss for the period was L174,697,000 (2002: loss of L1,594,442,000). 20-F 2004 Financial Statements - F 39 - b) Tangible fixed assets Computers, equipment, fixtures & Systems fittings and under vehicles development Total Total L'000 L'000 L'000 $'000 -------- -------- -------- -------- Cost At 1 January 2002 11,496 22,878 34,374 61,330 Additions 326 20,682 21,008 37,482 Transfers 13,145 (30,514) (17,369) (30,990) -------- -------- -------- -------- At 31 December 2002 24,967 13,046 38,013 67,822 Additions 50 12,728 12,778 22,799 Transfers 10,876 (14,573) (3,697) (6,596) -------- -------- -------- -------- At 31 December 2003 35,893 11,201 47,094 84,025 ======== ======== ======== ======== Accumulated depreciation At 1 January 2002 7,764 5,343 13,107 23,386 For the year 4,129 -- 4,129 7,367 Transfers 5,110 (5,343) (233) (416) Impairment charge 6,966 -- 6,966 12,429 -------- -------- -------- -------- At 31 December 2002 23,969 -- 23,969 42,766 For the year 5,976 -- 5,976 10,662 -------- -------- -------- -------- At 31 December 2003 29,945 -- 29,945 53,428 ======== ======== ======== ======== Net book value At 31 December 2002 998 13,046 14,044 25,057 ======== ======== ======== ======== At 31 December 2003 5,948 11,201 17,149 30,597 ======== ======== ======== ======== c) Investments L'000 $'000 -------- -------- At 1 January 2002 330,717 590,065 Reclassified loans to subsidiary undertakings 1,322,994 2,360,486 Additions 1,763,431 3,146,314 Impairment (1,773,758) (3,164,739) Foreign exchange difference 100,946 180,108 -------- -------- At 31 December 2002 1,744,330 3,112,234 Additions 193,974 346,088 Disposals (15,068) (26,884) Impairment (305,422) (544,934) Foreign exchange difference 167,517 298,884 -------- -------- At 31 December 2003 1,785,331 3,185,388 ======== ======== See note 26 for additional subsidiary information. 20-F 2004 Financial Statements - F 40 - d) Prepaid expenses and other debtors At 31 December ------------------------------------------- 2002 2003 2003 L'000 L'000 $'000 -------- -------- -------- Other debtors 5,305 4,628 8,258 Prepayments 1,358 1,295 2,310 -------- -------- -------- 6,663 5,923 10,568 ======== ======== ======== e) Profit and loss account L'000 $'000 -------- -------- At 1 January 2002 102,256 182,445 Retained profit (loss) for the period (1,594,442) (2,844,803) Exchange differences (includingL33,453,000 loss on net foreign currency borrowings) 67,492 120,419 -------- -------- At 31 December 2002 (1,424,694) (2,541,939) Retained profit (loss) for the period (174,697) (311,694) Exchange differences (includingL86,465,000 loss on net foreign currency borrowings) 81,052 144,613 -------- -------- At 31 December 2003 (1,518,339) (2,709,020) ======== ======== f) Creditors - amounts falling due within one year At 31 December ------------------------------------------- 2002 2003 2003 L'000 L'000 $'000 -------- -------- -------- Accrued expenses 35,356 33,918 60,516 Amounts owed to group undertakings 2,147 -- -- -------- -------- -------- 37,503 33,918 60,516 ======== ======== ======== g) Creditors - amounts falling due after more than one year At 31 December ------------------------------------------- 2002 2003 2003 L'000 L'000 $'000 -------- -------- -------- Repayable between one and two years Senior convertible notes -- 107,771 192,285 Repayable between two and three years Senior convertible notes 98,283 355,732 634,697 Repayable between three and four years Senior convertible notes 321,057 236,628 422,192 Senior notes -- 83,328 148,674 Senior discount notes 142,408 -- -- Repayable between four and five years Senior convertible notes 220,489 -- -- Senior notes 79,861 176,791 315,431 Repayable in more than five years Senior notes 331,801 184,299 328,826 -------- -------- -------- 1,193,899 1,144,549 2,042,105 ======== ======== ======== 20-F 2004 Financial Statements - F 41 - 25. Summary of differences between U.K. Generally Accepted Accounting Principles and U.S. Generally Accepted Accounting Principles ("GAAP") The consolidated financial statements have been prepared in accordance with U.K. GAAP and on the basis of presentation as set out in Note 1, which differs in certain respects from U.S. GAAP. The main differences between U.K. GAAP and U.S. GAAP which affect the Group's consolidated net losses and net equity are set out below. a. Effects of conforming to U.S. GAAP - impact on net loss Year ended 31 December ----------------------------------------------------- 2001 2002 2003 2003 L'000 L'000 L'000 $'000 -------- -------- -------- -------- Loss for period under U.K. GAAP (360,369) (718,282) (124,647) (222,395) U.S. GAAP adjustments: Amortisation of intangibles (i) (x) 905 1,076 2,116 3,775 Capitalised interest, net of depreciation (ii) 13,159 3,662 (3,082) (5,499) Deferred compensation (i) (iii) (1,991) (1,946) (1,012) (1,806) Payroll taxes on employee share schemes (iv) (611) (68) 385 687 Profit on sale of IRUs (v) (900) 1,044 1,044 1,863 Installation revenue (vi) (23,436) (3,172) 3,469 6,189 Direct costs attributable to installation revenue (vi) 23,436 3,172 (4,231) (7,549) Warrants (vii) 1,843 (991) 199 355 Amount written off investment in own shares (viii) 2,757 409 -- -- Gain on forward foreign exchange contracts (ix) 424 (424) -- -- Impairment (x) (xi) -- 104,390 (11,221) (20,020) Payments by COLT Inc./FMR Corp (xii) (58) -------- -------- -------- -------- Loss for period under U.S. GAAP (344,841) (611,130) (136,980) (244,400) ======== ======== ======== ======== Ordinary shares used in calculation of basic and diluted loss per share (`000) 745,550 1,507,164 1,507,771 1,507,771 ======== ======== ======== ======== Basic and diluted loss per share L(0.46) L(0.41) L(0.09) $(0.16) ======== ======== ======== ======== <FN> (i) On 15 July 1998, the Group completed the acquisition of ImagiNet. A total of 1,395,292 ordinary shares were issued at completion. An additional 476,208 remained to be issued during 1999 and 2000 subject to certain criteria being met. On 3 July 2001, the Group acquired all the share capital of Fitec. A total of 1,518,792 ordinary shares and 4,040,000 Euros was paid at completion with an additional 317,784 ordinary shares and 1,200,000 Euros paid over the two year period ended June 2003, subject to certain criteria being met. Under U.K. GAAP, the deferred shares and payments have been included in the purchase consideration. The excess purchase consideration over the fair value of assets and liabilities acquired is attributed to goodwill and is being amortised over its estimated economic life. Under U.S. GAAP these deferred shares and payments are excluded from the purchase consideration and recognised as compensation expense in the profit and loss accounts over the period in which the payments vest. The total compensation charge for 2003 was L301,000 (2002: L1,154,000, 2001: L853,000). The goodwill which arose on acquisition for U.S. purposes was L13,281,000 (2002: L20,594,000, 2001: L20,594,000). (ii) Adjustment to reflect interest amounts capitalised under U.S. GAAP, less depreciation for the period. (iii) The Group operates an Inland Revenue approved Savings-Related Share Option Scheme ("SAYE" Scheme). Under this scheme, options may be granted at a discount of up to 20%. Under U.K. GAAP no charge is taken in relation to the discount. Under U.S. GAAP, the difference between the market value of the shares on the date of grant and the price paid for the shares is charged as a compensation cost to the profit and loss account over the period over which the shares are earned. Also under U.S. GAAP, an employer's offer to enter into a new SAYE contract at a lower price causes variable accounting for all existing awards subject to the offer. Variable accounting commences for all existing awards when the offer is made, and for those awards that are retained by 20-F 2004 Financial Statements - F 42 - employees because the offer is declined, variable accounting continues until the awards are exercised, are forfeited, or expire unexercised. New awards are accounted for as variable to the extent that the previous, higher priced options are cancelled. The total expected compensation cost is recorded within equity shareholders' funds as unearned compensation and additional paid in share capital respectively, with the compensation being charged to the profit and loss account over the vesting period. The charge for the year ended 31 December 2003 under the SAYE scheme was L711,000 (2002: L792,000, 2001: L1,138,000). At 31 December 2003 there were 3,097,000 variable SAYE options outstanding. (iv) The Group operates a number of employee share schemes on which it incurs employer payroll taxes. Under U.K. GAAP, the cost of the employer taxes is recognised over the period from the date of grant to the end of the performance period. Under U.S. GAAP, the cost is recognised when the tax obligation arises. (v) In 2000 and 2001 the Group concluded a number of infrastructure sales in the form of 20-year indefeasible rights-of-use ("IRU") with characteristics, which qualify the transaction as outright sales for U.K. GAAP. Under U.S. GAAP these sales are treated as a 20 year operating lease. There were no infrastructure sales in 2003 or 2002 hence the adjustment represents the recognition of profit under U.S. GAAP on the sale of IRUs concluded in prior years. (vi) In accordance with SAB 101 "Revenue Recognition in Financial Statements", for the year ended 31 December 2003, customer installation revenues together with attributable direct costs, up to the level of the associated revenue, are recognised over the expected customer relationship period. The relationship period for wholesale customers was reduced from five to three years during 2002 and resulted in additional release of L11.4 million under U.S. GAAP in 2002. At 31 December 2003, the cumulative impact on net losses under SAB 101 was L0.8 million, representing cumulative deferred installation revenues of L54.2 million and costs of L53.4 million. (vii) The Group has received warrants from certain suppliers in the ordinary course of business. Under U.K. GAAP, warrants are treated as financial assets and recorded at the lower of cost or fair value. Hence for U.K. GAAP purposes the warrants have been recognised at nil. At 31 December 2000, under U.S. GAAP, the warrants were recorded at fair value with unrecognised gains included in "Other Comprehensive Income" within equity shareholders' funds. As required by FAS 133 "Accounting for Derivative Instruments" ("FAS 133"), as amended by FAS 137 and FAS 138, which came into effect on 1 January 2001, the unrealised gain at 31 December 2000 and subsequent changes in fair value are reflected in the profit and loss account. (viii) Under U.K. GAAP, shares held by a QUEST and similar employee share trusts, are recorded as fixed asset investments at cost less amounts written off. Under U.S. GAAP, these shares are recorded at historical cost in the balance sheet as a deduction from shareholders' funds. (ix) The Group entered into forward foreign exchange contracts for payments relating to its U.S. dollar denominated senior discount notes, a portion of which were purchased during the 12 months ended 31 December 2001. As a result, the Group recognised an unrealised gain on that ineffective portion of the hedge attributable to the purchased notes. The adjustment of L424,000 in 2002 is to reverse the unrealised gain recognised in 2001. There were no open forward contracts at the end of 2003. (x) The Group has adopted FAS 141 Business Combinations and FAS 142, Goodwill and Other Intangible Assets. FAS 142 requires that goodwill and intangible assets with indefinite useful lives not be amortised but should be tested for impairment annually. Goodwill on acquisitions made before 1 July 2001 continued to be amortised until 31 December 2001. Hence prior to 1 January 2002, the Group amortised the goodwill arising on the acquisition of ImagiNet over its useful economic life of 10 years. Other intangibles assets of L2.5 million were identified by management upon the acquisition of Fitec on 3 July 2001. At 30 September 2002, as set out in note (xi), the Group completed an impairment review of its reporting units. As a result the goodwill and other intangible assets attributable to Fitec were considered fully impaired and written off. These were also written off in full for U.K. GAAP purposes. In December 2003 the Group disposed of its interest in Fitec. The Group had unamortised goodwill of L8.5 million at December 2003, which is no longer amortised under U.S. GAAP but will be assessed for impairment annually in accordance with FAS 142. Amortisation expense related to goodwill, under U.K. GAAP, was L2.1 million in 2003. The adjustment represents the writeback of this amortisation. (xi) FAS 144 requires long-lived assets be evaluated for impairment whenever events or changes in circumstances indicate that the carrying amount of a long-lived asset is not recoverable. On a regular basis, the undiscounted estimated future net cash flows associated with the asset are compared to the asset's carrying amount to determine if an impairment has occurred. If such assets are deemed impaired, an impairment loss equal to the amount by which the carrying amount exceeds the fair value of the assets is recognised. If quoted market prices for the assets are not available, the fair value is calculated using the present value of estimated expected future net cash flows. The cash flow calculations are based on management's best estimates, using appropriate assumptions and projections at the time. During the third quarter of 2002, the Group recorded charges of L443.8 million under U.S. GAAP to reflect the impairment of goodwill, other intangible assets, network and non-network fixed assets, resulting in a GAAP difference of L107.2 million. The charge for the year ended 31 December 2003, represents the charge for depreciation in respect of the assets that had not been impaired for U.S. GAAP purposes. The adjustment for the year ended 31 December 2002, reflects the lower impairment charge for U.S. GAAP purposes, net of associated depreciation. (xii) On 27 December 1996, COLT Inc. sold 7,200,000 ordinary shares it owned in COLT to James P. Hynes and Paul W. Chisholm for total consideration of US$1,867,500. COLT Inc made no payments relating to this transaction during 2003, 2002 and 2001. Pursuant to a contract with the Company, certain FMR Corp. employees provided consulting and other services to the Company at agreed rates. FMR Corp. also provided additional compensation and benefits to these employees related to services to the Company. No payments were made in 2003 (2002: nil, 2001: L58,000). 20-F 2004 Financial Statements - F 43 - Under U.K. GAAP, the payments are recorded as related party transactions while under U.S. GAAP, the payments are reflected as an expense and a capital contribution by the relevant entity. </FN> 20-F 2004 Financial Statements - F 44 - b. Effects of conforming to U.S. GAAP - impact on net equity At 31 December ----------------------------------------------------- 2002 2003 2003 L'000 L'000 $'000 -------- -------- -------- Equity shareholders' funds under U.K. GAAP 955,010 862,893 1,539,575 U.S. GAAP adjustments: Shares to be issued (i) (82) _ _ Deferred compensation (i) (iii) (9,754) (10,766) (19,209) Unearned compensation (i) (iii) (3,667) (1,510) (2,694) Additional paid in share capital (i) (iii) 13,421 12,276 21,903 Amortisation of intangibles (i) (x) 3,900 6,016 10,734 Own shares held in trust (xii) (see note 13) (206) (195) (348) Warrants (vii) 852 1,051 1,875 Deferred profit on sale of IRUs (v) (18,767) (17,723) (31,621) Capitalised interest, net of depreciation (ii) 40,961 37,879 67,584 Impairment (xi) 104,390 93,169 166,231 Deferred profit on installations (vi) -- (762) (1,360) Payroll taxes on employee share schemes (iv) -- 385 687 -------- -------- -------- Approximate equity shareholders' funds under U.S. GAAP 1,086,058 982,713 1,753,357 ======== ======== ======== <FN> (i) to (xii) see note (a) for description of adjustments. (xiii) Under UK. GAAP, shares held by a QUEST and similar employee schemes are recorded as fixed asset investments at cost less amounts written off. Under U.S. GAAP, these shares are recorded at historical cost in the balance sheet as a deduction from shareholders' funds. The adjustment reflects the net impact on U.S. GAAP equity after the U.K. GAAP write-off recorded in 2002. </FN> c. Income taxes Under U.K. GAAP, deferred income taxes are accounted for to the extent that it is considered probable that a liability or asset will materialise in the foreseeable future. Under U.S. GAAP, deferred taxes are accounted for on all temporary differences between book income and tax income and a valuation allowance is established to reduce deferred tax assets to the amount which are more likely than not to be realised in future tax returns. The deferred tax asset is reconciled to the U.S. GAAP net deferred tax asset as follows: At 31 December ----------------------------------------------------- 2002 2003 2003 L'000 L'000 $'000 -------- -------- -------- Deferred tax asset in financial statements (U.K. GAAP) -- -- -- Tax effects of timing differences: Tax losses: North region 117,147 127,617 227,694 Central region 104,352 182,468 325,559 South region 27,863 37,996 67,793 Capital allowances and other timing differences 124,237 149,562 266,849 -------- -------- -------- Gross deferred tax assets under U.S. GAAP 373,599 497,643 887,895 Deferred tax valuation allowance (373,599) (497,643) (887,895) -------- -------- -------- Net deferred tax assets under U.S. GAAP -- -- -- ======== ======== ======== d. Cash flow statement The Group's financial statements present cash flow statements prepared using the principles of U.K. Accounting Standards FRS 1 (Revised), "Cash Flow Statements". The statement prepared under FRS 1 (Revised) presents substantially the same information as that required under U.S. Statement of Financial Accounting Standard No. 95 ("FAS 95"). Under FRS 1 (Revised) cash flows are presented for (i) operating activities; (ii) returns on investments and servicing of finance; (iii) taxation; (iv) capital expenditure and financial investment; (v) acquisitions and disposals; (vi) equity dividends paid; (vii) 20-F 2004 Financial Statements - F 45 - management of liquid resources; and (viii) financing. FAS 95 requires presentation of cash flows from operating, investing and financing activities. The following statements summarise the statement of cash flows for the Group as if they had been presented in accordance with U.S. GAAP. 20-F 2004 Financial Statements - F 46 - Year ended 31 December ----------------------------------------------------------- 2001 2002 2003 2003 L'000 L'000 L'000 $'000 -------- -------- -------- -------- Net cash inflow from operating activities 66,031 112,082 110,543 197,231 Net cash used in investing activities (476,995) 846,965 (143,005) (255,150) Net cash provided by financing activities 414,234 (97,167) (142,845) (254,864) Effects of exchange differences on cash and cash equivalents (1,434) 27,605 42,807 76,376 -------- -------- -------- -------- Net increase in cash and cash equivalents 1,836 889,485 (132,500) (236,407) Cash and cash equivalents at beginning of period 43,561 45,397 934,882 1,668,017 -------- -------- -------- -------- Cash and cash equivalents at end of period 45,397 934,882 802,382 1,431,610 ======== ======== ======== ======== Cash and cash equivalents at end of period 45,397 934,882 802,381 1,431,609 Liquid resources 1,259,080 -- -- -- -------- -------- -------- -------- 1,304,477 934,882 802,381 1,431,609 ======== ======== ======== ======== e. Equity shareholders' funds The significant components of equity shareholders' funds under U.S. GAAP are as follows: Ordinary shares --------------------- Total Paid in Retained shareholders' Shares Par capital earnings Other funds No'000 L'000 L'000 L'000 L'000 L'000 -------- -------- -------- -------- -------- -------- At 1 January 2001 700,951 17,524 1,836,202 (352,821) 12,763 1,513,668 Loss for period (344,841) (344,841) Stock issuance 806,290 20,157 489,907 510,064 Additional paid in capital 3,430 3,430 Unearned compensation (1,118) (1,118) Capital contribution 58 58 Shares held in trust 1,121 1,121 Warrants (12,763) (12,763) Forward foreign exchange contracts 6,098 6,098 Exchange differences (23,590) (23,590) -------- -------- -------- -------- -------- -------- At 31 December 2001 1,507,241 37,681 2,330,718 (722,370) 6,098 1,652,127 Loss for period -- -- -- (611,130) -- (611,130) Stock issuance 296 7 163 -- -- 170 Additional paid in capital -- -- 1,031 -- -- 1,031 Unearned compensation -- -- -- 928 -- 928 Forward foreign exchange contracts -- -- -- -- (6,098) (6,098) Exchange differences -- -- -- 49,030 -- 49,030 -------- -------- -------- -------- -------- -------- At 31 December 2002 1,507,537 37,688 2,331,912 (1,283,542) -- 1,086,058 Loss for period -- -- -- (136,980) -- (136,980) Stock issuance 2,617 66 1,701 -- -- 1,767 Additional paid in capital -- -- (1,145) -- -- (1,145) Unearned compensation -- -- -- 2,011 -- 2,011 Exchange differences -- -- -- 31,002 -- 31,002 -------- -------- -------- -------- -------- -------- At 31 December 2003 1,510,154 37,754 2,332,468 (1,387,509) -- 982,713 ======== ======== ======== ======== ======== ======== At 31 December 2003 ($'000) 67,361 4,161,589 (2,475,593) -- 1,753,357 ======== ======== ======== ======== ======== 20-F 2004 Financial Statements - F 47 - f. Other disclosures New accounting standards FAS 143, Accounting for Obligations Associated with the Retirement of Long-Lived Assets, was issued in July 2001. This standard was effective for the Group's fiscal year beginning 1 January 2003. The standard provides the accounting requirements for retirement obligations associated with tangible long-lived assets. The standard requires that the obligation associated with the retirement of tangible long-lived assets be capitalised into the asset cost at the time of initial recognition. The liability is then discounted to its fair value at the time of recognition using the guidance provided by that standard. The requirements of this standard will be reflected as a cumulative effect adjustment to income. Management has assessed the impact of the adoption of SFAS 143 on its consolidated financial statements and believes the impact is not material. In November 2002, the Emerging Issues Task Force (EITF) reached a consensus on Issue 00-21 (EITF 00-21), Revenue Arrangements with Multiple Deliverables". EITF 00-21 addresses certain aspects of the accounting by a vendor for arrangements under which the vendor will perform multiple revenue generating activities. EITF 00-21 will be effective for interim periods beginning after 15 June 2003. Management has assessed the impact of adoption of EITF 00-21 on its consolidated financial statements and believes the impact is not material. In May 2003, the FASB issued SFAS No. 150, "Accounting for Certain Financial Instruments with Characteristics of Both Liabilities and Equity". This standard requires the classification of certain freestanding financial instruments as liabilities measured at their fair value. Financial instruments within the scope of this standard include mandatorily redeemable shares, instruments that constitute an obligation to repurchase equity shares, or certain instruments that constitute an obligation that may be settled by issuing a variable number of equity shares. SFAS 150 is effective for financial instruments entered into or modified after 31 May 2003, or otherwise at the beginning of the first interim period beginning after 15 June 2003. Management has assessed the impact of adoption of SFAS No. 150 on its consolidated financial statements and believes the impact is not material. FIN 45, Guarantor's Accounting and Disclosure Requirements for Guarantees, was issued in November 2002. The primary objective of FIN 45 is to elaborate in the disclosures to be made by a guarantor in its interim and annual financial statements about its obligations under certain guarantees that it has issued. It also clarifies that a guarantor is required to recognise, at the inception of a guarantee, a liability for the fair value of the obligation undertaken in issuing the guarantee. The initial recognition and measurement provisions of this Interpretation are applicable on a prospective basis to guarantees issued or modified after 31 December 2002. The provisions of the disclosure requirements are effective for financial years ending after 15 December 2002. Management has assessed the impact of the adoption of FIN 45 on its consolidated financial statements and believes the impact will not be material. FASB Interpretation No. 46 ("FIN 46" or the "Interpretation"), Consolidation of Variable Interest Entities, an interpretation of ARB 51 was issued in January 2003. The primary objectives of FIN 46 are to provide guidance on the identification of entities for which control is achieved through means other than through voting rights ("variable interest entities" or "VIEs") and how to determine when and which business enterprise should consolidate the VIE (the "primary beneficiary"). In addition, FIN 46 requires that both the primary beneficiary and all other enterprises with a significant variable interest in a VIE make additional disclosures. For any variable interest entities created after 31 January 2003, FIN 46 is effective immediately. This Interpretation will be effective for the Group's fiscal year beginning 1 January 2004. Management believes the adoption of FIN 46 will have no impact on its consolidated financial statements. g. Share option plans At 31 December 2003, the Group had certain options outstanding under its share plans. As permitted by SFAS No. 123, "Accounting for Stock-Based Compensation", the Group elected not to adopt the recognition provisions of the standard and to continue to apply the provisions of Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees," in accounting for its share options and awards. Had compensation expense for share options and awards been determined in accordance with SFAS No.123, the Group's loss for period and basic and diluted loss per share would have been as follows: Year ended 31 December --------------------------------------------- 2001 2002 2003 2003 L'000 L'000 L'000 $'000 -------- -------- -------- -------- Loss for period after exceptional items: As reported (344,841) (611,130) (136,980) (244,400) Add compensation charge in respect of SAYE scheme charged to the profit and loss account 1,138 792 711 1,269 Less: Share based compensation charge calculated under the Black-Scholes model (27,654) (16,870) (16,777) (29,932) -------- -------- -------- -------- Adjusted pro forma loss for the period (371,357) (627,208) (153,046) (273,063) ======== ======== ======== ======== Basic and diluted loss per share As reported L(0.46) L(0.41) L(0.09) $(0.16) As adjusted L(0.50) L(0.42) L(0.10) $(0.18) Solely for the purposes of providing the disclosures required by SFAS No. 123, the fair value of each grant was estimated on the date of grant using the Black-Scholes option pricing model, with the following assumptions: volatility 40%, risk free interest rate prevailing at the time of grant (2.7% - 6.7%), expected lives of options 6 years and dividend yield 0%. 20-F 2004 Financial Statements - F 48 - 26. Subsidiary Undertakings The Company is the holding company of the Group and has the following principal operating subsidiary undertakings, each of which is a private company registered in its country of operation. The Company holds 100% of the allotted capital of all of its operating subsidiaries through intermediate holding companies and their results are included in the consolidated financial statements. Name Country of operation Principal activities - -------------------------------------- ------------------ ---------------------------------------- COLT Telecommunications (unlimited company) United Kingdom Telecommunications and internet services provider COLT Telecom GmbH Germany Telecommunications and internet services provider COLT Telecommunications France SAS France Telecommunications and internet services provider COLT Telecom AG Switzerland Telecommunications and internet services provider COLT Telecom SpA Italy Telecommunications and internet services provider COLT Telecom Espana SA Spain Telecommunications and internet services provider COLT Telecom BV The Netherlands Telecommunications and internet services provider COLT Telecom SA Belgium Telecommunications and internet services provider COLT Telecom Austria GmbH Austria Telecommunications and internet services provider COLT Telecom AB Sweden Telecommunications services provider COLT Internet U.S. Corp. USA Intragroup internet services provider COLT Telecom U.S. Corp. USA Intragroup telecommunications services provider COLT Telecom A/S Denmark Telecommunications and internet services provider COLT Telecom A/S Norway Telecommunications and internet services provider COLTEL - Servicos de Telecommunicoes, Portugal Telecommunications and internet services provider Unipessoal Lda COLT Telecom Ireland Limited Ireland Telecommunications and internet services provider COLT Telecom Finland OY Finland Telecommunications and internet services provider 20-F 2004 Financial Statements - F 49 - 2003 Operating Statistics (Unaudited) Q1 Q2 Q3 Q4 -------- -------- -------- -------- Customers (at end of period) (i) North Region 4,799 5,287 5,334 5,708 Central Region 6,070 6,385 6,466 6,838 South Region 5,447 5,662 5,605 7,019 -------- -------- -------- -------- Total 16,316 17,334 17,405 19,565 Customers (at end of period) (i) Corporate 15,387 16,363 16,410 18,581 Wholesale 929 971 995 984 -------- -------- -------- -------- Total 16,316 17,334 17,405 19,565 Switched minutes (million) (for quarter) North Region 1,444 1,490 1,519 1,541 Central Region 2,717 2,784 2,969 3,480 South Region 931 971 1,010 1,041 -------- -------- -------- -------- Total 5,092 5,245 5,498 6,062 Private wire VGEs (000) (at end of quarter) (ii) North Region 9,104 9,526 10,125 10,433 Central Region 9,012 9,964 10,621 11,274 South Region 3,643 3,857 4,432 4,906 -------- -------- -------- -------- Total 21,759 23,347 25,178 26,613 Headcount (at end of quarter) (iii) North Region 1,398 1,356 1,282 1,236 Central Region 1,550 1,519 1,461 1,393 South Region 1,198 1,150 1,114 932 Group/Other 296 292 315 305 -------- -------- -------- -------- Total 4,442 4,317 4,172 3,866 <FN> South Region comprises France, Italy, Portugal and Spain. North Region comprises U.K., Ireland, The Netherlands, Belgium, Denmark, and Sweden. Central Region comprises Germany, Austria and Switzerland (i) Customers represent the number of customers who purchase network and data solutions products. The categorisation of some customers between corporate and wholesale is reviewed periodically and may change. Where possible changes are reflected in prior period comparatives. (ii) Non-switched circuits are measured in Voice Grade Equivalents (VGEs). VGEs are the comparable number of voice circuits, of 64 kilobits per second, each approximately equivalent in capacity to the non-switched circuit being measured. (iii) Headcount comprises active employees excluding temporary and contract workers. </FN> 20-F 2004 Financial Statements - F 50 - 2003 Quarterly Group Financial Results (Unaudited) Group Profit and Loss Account (after exceptional items) Q1 Q2 Q3 Q4 Total L'000 L'000 L'000 L'000 L'000 -------- -------- -------- -------- -------- Turnover 271,720 292,967 295,368 306,263 1,166,318 Cost of sales Interconnect and network (180,466) (195,477) (193,322) (197,677) (766,942) Network depreciation (48,446) (51,616) (53,977) (50,378) (204,417) -------- -------- -------- -------- -------- (228,912) (247,093) (247,299) (248,055) (971,359) -------- -------- -------- -------- -------- Gross profit 42,808 45,874 48,069 58,208 194,959 Operating expenses Selling, general and administrative (57,235) (59,564) (58,790) (57,886) (233,475) Other depreciation and amortisation (9,594) (9,897) (9,756) (9,284) (38,531) -------- -------- -------- -------- -------- (66,829) (69,461) (68,546) (67,170) (272,006) -------- -------- -------- -------- -------- Operating loss (24,021) (23,587) (20,477) (8,962) (77,047) Other income (expense) Interest receivable 7,471 6,705 6,010 6,532 26,718 Gain on purchase of debt 349 7,240 -- -- 7,589 Interest payable and similar charges (22,444) (22,724) (22,139) (20,988) (88,295) Exchange gain (loss) (1,936) 5,115 880 2,329 6,388 -------- -------- -------- -------- -------- (16,560) (3,664) (15,249) (12,127) (47,600) -------- -------- -------- -------- -------- Loss on ordinary activities before taxation (40,581) (27,251) (35,726) (21,089) (124,647) Taxation -- -- -- -- -- -------- -------- -------- -------- -------- Loss for period (40,581) (27,251) (35,726) (21,089) (124,647) -------- -------- -------- -------- -------- Basic and diluted loss per share L(0.03) L(0.02) L(0.02) L(0.01) L(0.08) ======== ======== ======== ======== ======== Other data: Turnover growth Year-to-year 10% 13% 14% 16% 14% Quarter-to-quarter 3% 8% 1% 4% n/a Gross profit (loss) margin (i) 16% 16% 16% 19% 17% <FN> (i) Gross profit (loss) includes exceptional charges and provisions. </FN> For further information on exceptional items see note 7. 20-F 2004 Financial Statements - F 51 - Five Year Summary Year Ended 31 December -------------------------------------------------------------------------- Group Profit and Loss Account (after exceptional items) 1999 2000 2001 2002 2003 L'000 L'000 L'000 L'000 L'000 -------- -------- -------- -------- -------- Turnover (i) 401,552 686,977 905,687 1,027,258 1,166,318 Cost of sales Interconnect and network (273,166) (478,215) (704,906) (713,935) (766,942) Network depreciation (50,439) (88,689) (236,764) (720,009) (204,417) -------- -------- -------- -------- -------- (323,605) (566,904) (941,670) (1,451,944) (971,359) -------- -------- -------- -------- -------- Gross profit (loss) 77,947 120,073 (35,983) (424,686) 194,959 Operating expenses Selling, general and administrative (129,072) (181,674) (264,981) (261,029) (233,475) Other depreciation and amortisation (14,196) (23,312) (58,967) (92,879) (38,531) -------- -------- -------- -------- -------- (143,268) (204,986) (323,948) (353,908) (272,006) -------- -------- -------- -------- -------- Operating loss (65,321) (84,913) (359,931) (778,594) (77,047) Other income (expense) Interest receivable 32,649 80,500 60,727 38,108 26,718 Gain on purchase of debt -- -- 58,774 101,668 7,589 Amounts written off investment in own shares -- -- (2,757) (409) -- Interest payable and similar charges (66,055) (104,794) (111,952) (96,300) (88,295) Exchange gain (loss) (2,534) (7,653) (5,230) 17,245 6,388 -------- -------- -------- -------- -------- (35,940) (31,947) (438) 60,312 (47,600) -------- -------- -------- -------- -------- Loss on ordinary activities before taxation (101,261) (116,860) (360,369) (718,282) (124,647) Taxation -- -- -- -- -- -------- -------- -------- -------- -------- Loss for period (101,261) (116,860) (360,369) (718,282) (124,647) ======== ======== ======== ======== ======== Basic and diluted loss per share L(0.16) L(0.17) L(0.48) L(0.48) L(0.08) ======== ======== ======== ======== ======== Operating loss after exceptional items (65,321) (84,913) (359,931) (778,594) (77,047) Exceptional items: Interconnect and network -- -- 62,382 18,320 -- Network depreciation -- -- 73,371 508,000 -- Selling, general and administrative -- -- 27,870 18,934 (2,453) Other depreciation and amortisation -- -- 11,955 43,000 -- -------- -------- -------- -------- -------- Operating loss before exceptional items (65,321) (84,913) (184,353) (190,340) (79,500) Gross profit on infrastructure sales (i) -- (18,990) (1,414) -- -- Operating loss before exceptional items ________ ________ ________ ________ ________ and infrastructure sales (65,321) (103,903) (185,767) (190,340) (79,500) ======== ======== ======== ======== ======== <FN> (i) Turnover in 2001 includes infrastructure sales ofL3,829,000, (2000:L46,212,000) which had associated cost of sales ofL2,415,000, (2000:L27,222,000). There were no infrastructure sales in 2002 or 2003. </FN> 20-F 2004 Financial Statements - F 52 - Group Balance Sheet At 31 December -------------------------------------------------------------------------------- 1999 2000 2001 2002 2003 L'000 L'000 L'000 L'000 L'000 -------- -------- -------- -------- -------- Fixed assets 723,594 1,328,408 1,816,109 1,389,654 1,353,973 Current assets 1,718,587 2,023,780 1,611,683 1,199,276 1,069,065 -------- -------- -------- -------- -------- Total assets 2,442,181 3,352,188 3,427,792 2,588,930 2,423,038 ======== ======== ======== ======== ======== Equity shareholders' funds 1,000,875 1,501,857 1,624,359 955,010 862,893 Creditors 1,441,306 1,850,331 1,742,027 1,546,552 1,497,285 Provisions for liabilities and charges -- -- 61,406 87,368 62,860 -------- -------- -------- -------- -------- Total liabilities, capital and reserves 2,442,181 3,352,188 3,427,792 2,588,930 2,423,038 ======== ======== ======== ======== ======== Operating Statistics (unaudited) 2000 2001 2001 2002 2003 -------- -------- -------- -------- -------- Customers (at end of year) 4,264 7,388 11,386 15,523 19,565 Switched minutes for year (M) 7,837 15,758 20,248 20,040 21,897 Private wire VGEs (at end of year) (`000) 3,661 8,486 15,312 20,423 26,613 Headcount (at end of year) 2,494 4,012 5,345 4,684 3,866 20-F 2004 Financial Statements - F 53 -