CFI Matthew W. Chapman ProServices, Inc. Chairman and CEO December 1, 1997 Mr. Keith A. Peterson Chairman, President & CEO Phoenix Gold International, Inc. 9300 N. Decatur Portland, Oregon 97203 Dear Keith: From the conversation Tim had with Kurt last week, I gather that it is your plan to hire regional sales coordinators and possibly a new president in due course, but otherwise to continue with Phoenix Gold pretty much as is. I also understand that you have chosen to go with Tim rather than Kurt. As a member of the Board, I find myself in material disagreement with this fundamental direction. I do not think it is likely that you will find a candidate who can be successful, in light of the strong split within the company between your style and Tim's. I believe that anyone coming into that role will suffer the same fate as Kurt. Further, I do not think that the decision to go with Tim recognizes the considerable financial and manufacturing difficulties that faced the company under his prior leadership. Kurt had brought in a very talented group, and I am concerned that they will leave under Tim's pressure. Indeed, I understand that Dave Keith has already resigned. Returning to the old ways is simply not an option I can support. As I have said in many of our meetings, my goal in participating with Phoenix Gold is to be helpful, not to be a barrier. As such, when I am no longer able to support the fundamental direction of the company, it is appropriate for me to go away. Therefore, please accept this letter as my formal resignation as a member of the Board of Directors of Phoenix Gold, effective immediately. I strongly encourage you to find additional outside board members who are familiar with the nature of a publicly held company, as the interests of all shareholders must be taken into consideration with respect to the decisions of the company. I believe this company would be much better served with a majority of outside directors. The fact that you made your decisions without discussion of the alternatives at a Board meeting, and the fact you have not done me the courtesy of even communicating directly with me about what those decisions are, causes me considerable concern. I do not believe that this is a procedure that is consistent with the best interests of all shareholders. Mr. Keith A. Peterson December 1, 1997 Page 2 I ask that this letter of resignation be disclosed to the shareholders in accordance with the provisions of Form 8-K, Item 6. Meanwhile, I sincerely hope that my analysis is incorrect, and wish you and everyone at Phoenix Gold every success. Very truly yours, /s/ Matt Chapman Matt Chapman cc: Frank G. Magdlen Timothy G. Johnson Thomas P. Palmer