SCHEDULE 14A INFORMATION REQUIRED IN PROXY STATEMENT SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) Filed by the Registrant [X] Filed by a party other than the Registrant [ ] Check the appropriate box: [ ] Preliminary Proxy Statement [ ] Confidential, for Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) [X] Definitive Proxy Statement [ ] Definitive Additional Materials [ ] Soliciting Material Pursuant to Rule 14a-11(c) or Rule 14a-12 Westborough Financial Services, Inc. - --------------------------------------------------------------------------- (Name of Registrant as Specified in Its Charter) - --------------------------------------------------------------------------- (Name of Person(s) Filing Proxy Statement, if other than the Registrant) Payment of Filing Fee (Check the appropriate box): [x] No fee required [ ] Fee computed on table below per Exchange Act Rules 14a-6(i)(1) and 0-11. (1) Title of each class of securities to which transaction applies: ------------------------------------------------------------ (2) Aggregate number of securities to which transaction applies: ------------------------------------------------------------ (3) Per unit price or other underlying value of transaction computed pursuant to Exchange Act Rule 0-11 (Set forth the amount on which the filing fee is calculated and state how it was determined): ------------------------------------------------------------ (4) Proposed maximum aggregate value of transaction: ------------------------------------------------------------ (5) Total fee paid: ------------------------------------------------------------ [ ] Fee paid previously with preliminary materials. [ ] Check box if any part of the fee is offset as provided by Exchange Act Rule 0-11(a)(2) and identify the filing for which the offsetting fee was paid previously. Identify the previous filing by registration statement number, or the Form or Schedule and the date of its filing. (1) Amount previously paid: ------------------------------------------------------------ (2) Form, Schedule or Registration Statement No.: ------------------------------------------------------------ (3) Filing party: ------------------------------------------------------------ (4) Date Filed: ------------------------------------------------------------ [Westborough Financial Services, Inc. LETTERHEAD] December 19, 2003 Dear Shareholder: You are cordially invited to attend the 2004 Annual Meeting of Shareholders of Westborough Financial Services, Inc., the holding company for The Westborough Bank, which will be held on January 29, 2004 at 3:00 p.m., local time, at the Wyndham Westborough Hotel located at 5400 Computer Drive, Westborough, Massachusetts 01581 (the "Annual Meeting"). The attached Notice of Annual Meeting and proxy statement describe the formal business that we will transact at the Annual Meeting. In addition to the formal items of business, management will report on the operations and activities of Westborough Financial Services and Westborough Bank and you will have an opportunity to ask questions. The Board of Directors of Westborough Financial Services has determined that an affirmative vote on each matter to be considered at the Annual Meeting is in the best interests of Westborough Financial Services and its shareholders and unanimously recommends a vote "FOR" each of these matters. Please complete, sign and return the enclosed proxy card promptly, whether or not you plan to attend the Annual Meeting. Your vote is important regardless of the number of shares you own. Voting by proxy will not prevent you from voting in person at the Annual Meeting but will assure that your vote is counted if you cannot attend. On behalf of the Board of Directors and the employees of Westborough Financial Services and Westborough Bank, we thank you for your continued support and look forward to seeing you at the Annual Meeting. Sincerely yours, /s/ Joseph F. MacDonough Joseph F. MacDonough President and Chief Executive Officer [LOGO] Westborough Financial Services, Inc. NOTICE OF ANNUAL MEETING OF SHAREHOLDERS Date: Thursday, January 29, 2004 Time: 3:00 p.m., local time Place: Wyndham Westborough Hotel 5400 Computer Drive Westborough, Massachusetts 01581 At our 2004 Annual Meeting, we will ask you to: 1. Elect five directors to serve for a three-year term to expire at the 2007 Annual Meeting and one director to serve for a two- year term to expire at the 2006 Annual Meeting. The following six directors are the Board of Directors' nominees: * James N. Ball * Benjamin H. Colonero, Jr. * Nelson F. Ball * Roger B. Leland * Nancy M. Carlson * Joseph F. MacDonough 2. Ratify the appointment of Wolf & Company, P.C. as our independent public accountant for the fiscal year ending September 30, 2004; and 3. Transact any other business as may properly come before the Annual Meeting. You may vote at the Annual Meeting if you were a shareholder of Westborough Financial Services at the close of business on December 11, 2003, the record date. By Order of the Board of Directors, /s/ John L. Casagrande John L. Casagrande Clerk Westborough, Massachusetts December 19, 2003 ========================================================================== You are cordially invited to attend the Annual Meeting. It is important that your shares be represented regardless of the number of shares you own. The Board of Directors urges you to sign, date and mark the enclosed proxy card promptly and return it in the enclosed envelope. Returning the proxy card will not prevent you from voting in person if you attend the Annual Meeting. ========================================================================== GENERAL INFORMATION GENERAL Westborough Financial Services, Inc. is a Massachusetts-chartered stock holding company, which owns all the capital stock of The Westborough Bank. As used in this proxy statement, "we," "us" and "our" refer to Westborough Financial Services and/or its subsidiaries, depending on the context. The term "Annual Meeting," as used in this proxy statement, includes any adjournment or postponement of such meeting. We have sent you this proxy statement and enclosed proxy card because the Board of Directors is soliciting your proxy to vote at the Annual Meeting. This proxy statement summarizes the information you will need to know to cast an informed vote at the Annual Meeting. You do not need to attend the Annual Meeting to vote your shares. You may simply complete, sign and return the enclosed proxy card and your votes will be cast for you at the Annual Meeting. This process is described below in the section entitled "Voting Rights." We began mailing this proxy statement, the Notice of Annual Meeting and the enclosed proxy card on or about December 19, 2003 to all shareholders entitled to vote. If you owned common stock of Westborough Financial Services at the close of business on December 11, 2003, the record date, you are entitled to vote at the Annual Meeting. On the record date, there were 1,586,374 shares of common stock outstanding. QUORUM A quorum of shareholders is necessary to hold a valid meeting. If the holders of at least a majority of the total number of the outstanding shares of common stock entitled to vote are represented in person or by proxy at the Annual Meeting, a quorum will exist. We will include proxies marked as abstentions and broker non-votes to determine the number of shares present at the Annual Meeting. VOTING RIGHTS You are entitled to one vote at the Annual Meeting for each share of the common stock of Westborough Financial Services that you owned as of record at the close of business on December 11, 2003. The number of shares you own (and may vote) is listed at the top of the back of the proxy card. You may vote your shares at the Annual Meeting in person or by proxy. To vote in person, you must attend the Annual Meeting and obtain and submit a ballot, which we will provide to you at the Annual Meeting. To vote by proxy, you must complete, sign and return the enclosed proxy card. If you properly complete your proxy card and send it to us in time to vote, your "proxy" (one of the individuals named on your proxy card) will vote your shares as you have directed. If you sign the proxy card but do not make specific choices, your proxy will vote your shares FOR each of the proposals identified in the Notice of the Annual Meeting. If any other matter is presented, your proxy will vote the shares represented by all properly executed proxies on such matters as a majority of the Board of Directors determines. As of the date of this proxy statement, we know of no other matters that may be presented at the Annual Meeting, other than those listed in the Notice of the Annual Meeting. 1 VOTE BY WESTBOROUGH BANCORP, MHC Westborough Bancorp, MHC is the holding company of Westborough Financial Services which was formed pursuant to the reorganization of Westborough Bank to a mutual holding company structure on February 15, 2000. As indicated under "Security Ownership of Certain Beneficial Owners and Management," Westborough Bancorp, MHC owns 64.8% or 1,027,893 shares, of the outstanding common stock of Westborough Financial Services. All shares of common stock owned by Westborough Bancorp, MHC will be voted in accordance with the instructions of the Board of Trustees of Westborough Bancorp, MHC. Westborough Bancorp, MHC is expected to vote such shares "FOR" Proposals 1 and 2. VOTE REQUIRED Proposal 1: Election of Directors The nominees for director who receive the most votes will be elected. So, if you do not vote for a nominee, or you indicate "withhold authority" for any nominee on your proxy card, your vote will not count "for" or "against" the nominee. You may not vote your shares cumulatively for the election of directors. Proposal 2: Ratification of the Independent Accountants Approval of this proposal requires the affirmative vote of a majority of the outstanding shares of our common stock. So, if you "abstain" from voting, it has the same effect as if you voted "against" this proposal. EFFECT OF BROKER NON-VOTES If your broker holds shares that you own in "street name," the broker may vote your shares on the proposals listed above even if the broker does not receive instructions from you. If your broker does not vote on a proposal, this will constitute a "broker non-vote." Here is the effect of a "broker non-vote." * Proposal 1: Election of Directors. A broker non-vote would have no effect on the outcome of this proposal because only a plurality of votes cast is required to elect a director. * Proposal 2: Ratification of the Independent Auditors. A broker non- vote will have the effect of a vote against this proposal. CONFIDENTIAL VOTING POLICY Westborough Financial Services maintains a policy of keeping shareholder votes confidential. We only let our Inspector of Election examine the voting materials. We will not disclose your vote to management unless it is necessary to meet legal requirements. We will, however, forward any written comments that you may have to management. REVOKING YOUR PROXY You may revoke your proxy at any time before it is exercised by: * Filing with the Clerk a letter revoking the proxy; * Submitting another signed proxy with a later date; or 2 * Attending the Annual Meeting and voting in person, provided you file a written revocation with the Secretary of the Annual Meeting prior to the voting of such proxy. If your shares are not registered in your own name, you will need appropriate documentation from your shareholder of record to vote personally at the Annual Meeting. Examples of such documentation include a broker's statement, letter or other document that will confirm your ownership of shares of Westborough Financial Services. SOLICITATION OF PROXIES Westborough Financial Services will pay the costs of soliciting proxies from its shareholders. Directors, officers or employees of Westborough Financial Services and Westborough Bank may solicit proxies by: * mail; * telephone; or * other forms of communication. We will also reimburse banks, brokers, nominees and other fiduciaries for the expenses they incur in forwarding the proxy materials to you. OBTAINING AN ANNUAL REPORT ON FORM 10-KSB If you would like a copy of our Annual Report on Form 10-KSB and audited financials for the year ended September 30, 2003, which will be filed with the Securities and Exchange Commission ("SEC"), we will send you one (without exhibits) free of charge. Please write to: John L. Casagrande, Clerk Westborough Financial Services, Inc. 100 East Main Street Westborough, Massachusetts 01581 3 SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT PRINCIPAL SHAREHOLDERS OF WESTBOROUGH FINANCIAL SERVICES The following table contains common stock ownership information for persons known to Westborough Financial Services to "beneficially own" 5% or more of Westborough Financial Services's common stock as of December 11, 2003. In general, beneficial ownership includes those shares that a person has the power to vote, sell, or otherwise dispose. Beneficial ownership also includes the number of shares which an individual has the right to acquire within 60 days (such as stock options) after December 11, 2003. Two or more persons may be considered the beneficial owner of the same shares. We obtained the information provided in the following table from filings with the SEC and with Westborough Financial Services. In this proxy statement, "voting power" is the power to vote or direct the voting of shares, and "investment power" includes the power to dispose or direct the disposition of shares. Amount and Nature of Name and Address of Beneficial Title of Class Beneficial Owner Ownership(1) Percent - -------------- ------------------- -------------------- ------- <s> <c> <c> <c> Common Stock Westborough Bancorp, MHC 1,027,893 64.8% $.01 par value 100 East Main Street Westborough, Massachusetts 01581 <FN> - -------------------- <F1> As reported by Westborough Bancorp, MHC in a Schedule 13D dated February 15, 2000, which reported sole voting and dispositive power with respect to 1,027,893 shares. </FN> SECURITY OWNERSHIP OF MANAGEMENT The following table shows the number of shares of Westborough Financial Services's common stock, par value $0.01 per share beneficially owned by each director, and all directors and executive officers of Westborough Financial Services as a group, as of December 11, 2003. The percent of common stock outstanding was based on a total of 1,586,374 shares of Westborough Financial Services's common stock outstanding as of December 11, 2003 plus shares of common stock which such person or group has the right to acquire within 60 days after December 11, 2003 by the exercise of stock options. Except as otherwise indicated, each person and each group shown in the table has sole voting and investment power with respect to the shares of common stock listed next to their name. 4 Position with Amount and Westborough Financial Nature Percent of Services and Westborough of Beneficial Common Stock Name Bank Ownership(1) Outstanding - --------------------------- --------------------------- ------------- ------------ <s> <c> <c> <c> James N. Ball Director 700(2) * Nelson P. Ball Director 1050(3) * Edward S. Bilzerian Director 4,050 * Nancy M. Carlson Director 200 * David E. Carlstrom Director 3,550 * John L. Casagrande Senior Vice President, 4,393(4) * Treasurer, Clerk and Director Benjamin H. Colonero, Jr. Director 40 * William W. Cotting, Jr. Director 2,050 * Robert G. Daniel Director 8,550 * Walter A. Kinell, Jr. Chairman of the Board 7,550 * Robert A. Klugman Director 5,450(5) * Roger B. Leland Director 7,550(6) * Joseph F. MacDonough President, Chief Executive 19,118(7) 1.2% Officer and Director Paul F. McGrath Director 6,050(8) * Charlotte C. Spinney Director 2,640(9) * Phyllis A. Stone Director 2,700(10) * James E. Tashjian Director 4,050(11) * All directors and executive officers as a group (21 persons)(12) 127,088 7.9% <FN> - -------------------- * Less than one percent of the total outstanding shares of common stock. <F1> Includes stock options that may be acquired by executive officers and directors of Westborough Financial Services under the Westborough Financial Services Inc. 2001 Stock Option Plan within 60 days after December 1, 2003. Under the plan, each outside director, other than Directors Ball (James), Carlson and Colonero, may acquire 600 shares of common stock and Messrs. Casagrande and MacDonough may each acquire 900 and 5,760 shares of common stock, respectively. These amounts also include unvested restricted stock awards of 3,240 shares in the aggregate held by outside directors under the Westborough Financial Services, Inc. 2001 Recognition and Retention Plan. Under the plan, Messrs. Casagrande and MacDonough also hold unvested restricted stock awards of 1,200 and 2,280 shares of common stock, respectively. Each holder of an unvested restricted stock award has sole voting power but no investment power, except in limited circumstances, over the common stock covered by the award. The restricted stock awards will vest at the rate of 20% per year on each April 30th following the date of grant, the first installment of which vested on April 30, 2002. <F2> Includes 700 shares held jointly with his spouse. <F3> Excludes 3,500 shares held by his spouse for which Mr. Ball disclaims beneficial ownership. <F4> Includes 1,785 shares held in Westborough Bank's 401(k) plan. <F5> Includes 4,400 shares held in Mr. Klugman's individual retirement account. (Footnotes continued on next page.) 5 <F6> Includes 2,000 shares held in his spouse's individual retirement account. <F7> Includes 1,741 shares held in Mr. MacDonough's individual retirement account, 1,814 shares held in his spouse's individual retirement account, 1,679 shares held in Westborough Bank's 401(k) plan, and 3,500 shares held jointly with his spouse. <F8> Includes 4,500 shares held in Mr. McGrath's individual retirement account. <F9> Includes 1,500 shares held in Ms. Spinney's individual retirement account and 90 shares held as custodian for a minor child under the Uniform Transfer to Minors Act ("UTMA"). <F10> Includes 75 shares held by Ms. Stone as custodian under the UTMA and 1,500 shares held jointly with her spouse. <F11> Includes 3,000 shares held jointly with his spouse. <F12> The Westborough Financial Services, Inc. Employee Stock Ownership Plan ("ESOP") is administered by the ESOP committee of Westborough Financial Services (the "ESOP Committee"). The ESOP's assets are held in a trust (the "ESOP Trust"), for which Eastern Bank, serves as trustee (the "ESOP Trustee"). The ESOP Trust purchased these shares with funds borrowed from Westborough Financial Services, initially placed these shares in a suspense account for future allocation to be allocated to employees participating in the ESOP over a period of years as its acquisition debt is retired. The ESOP Trustee is the beneficial owner of the shares held in the ESOP Trust. The terms of the ESOP Trust Agreement provide that, subject to the ESOP Trustee's fiduciary responsibilities under the Employee Retirement Income Security Act of 1974, as amended, the ESOP Trustee will vote, tender or exchange shares of common stock held in the ESOP Trust in accordance with instructions received from the participants. As of December 11, 2003, 8,841 shares held by the ESOP Trust have been released for allocation. The ESOP Trustee will vote allocated shares as to which no instructions are received and any shares that have not been allocated to participants' accounts in the same proportion as allocated shares with respect to which the ESOP trustee receives instructions are voted. The ESOP Trustee will tender or exchange any shares in the suspense account or that otherwise have not been allocated to participants' accounts in the same proportion as allocated shares with respect to which the ESOP Trustee receives instructions are tendered or exchanged, but otherwise has no disposition power. This amount also includes shares held in trust pursuant to the ESOP that have been allocated to individual accounts as follows: Mr. Casagrande, 508 shares and Mr. MacDonough, 824 shares. The amount of shares for all directors and executive officers as a group also includes 35,359 shares held by the ESOP Trust that have not been allocated to eligible employees as of December 11, 2003, over which the ESOP Committee (consisting of Messrs. Carlstrom, Daniel and Leland) may be deemed to have sole investment power, except in limited circumstances, thereby causing each committee member to be a beneficial owner of such shares. Each of the members of the ESOP Committee disclaims beneficial ownership of such shares and accordingly, such shares are not attributed to the members of the ESOP Committee individually. </FN> 6 DISCUSSION OF PROPOSALS RECOMMENDED BY BOARD ----------------------------- PROPOSAL 1 ELECTION OF DIRECTORS ----------------------------- GENERAL The Nominating Committee has nominated six persons for election as directors at the Annual Meeting. If you elect the nominees, they will hold office for the term set forth opposite their names or until their successors have been elected. We know of no reason why any nominee may be unable to serve as a director. If any nominee is unable to serve, your proxy may vote for another nominee proposed by the Board. If for any reason these nominees prove unable or unwilling to stand for election, the Board will nominate alternates or reduce the size of the Board of Directors to eliminate the vacancy. The Board has no reason to believe that its nominees would prove unable to serve if elected. NOMINEES AND CONTINUING DIRECTORS Position(s) Held with Westborough Nominees Age(1) Term Expires Financial Services Director Since(2) -------- ------ ------------ ------------------ ----------------- <s> <c> <c> <c> <c> James N. Ball 41 2006(3) Director 2003 Nelson P. Ball 72 2007 Director 1980 Nancy M. Carlson 57 2007 Director 2003 Benjamin H. Colonero, Jr. 55 2007 Director 2003 Roger B. Leland 74 2007 Director 1974 Joseph F. MacDonough 57 2007 President, Chief Executive 1982 Officer and Director Continuing Directors - -------------------- Edward S. Bilzerian 70 2005 Director 1993 Paul F. McGrath 57 2005 Director 1993 Charlotte C. Spinney 67 2005 Director 1991 Phyllis A. Stone 60 2005 Director 1999 James E. Tashjian 62 2005 Director 1973 David E. Carlstrom 69 2006 Director 1976 John L. Casagrande 57 2006 Senior Vice President, Chief 1994 Financial Officer, Clerk and Director William W. Cotting, Jr. 57 2006 Director 1988 Robert A. Klugman 52 2006 Director 1991 Retiring Directors - ------------------ Robert G. Daniel 74 2004(4) Director 1969 Walter A. Kinell, Jr. 74 2006(4) Chairman of the Board 1967 <FN> - -------------------- <F1> As of September 30, 2003. (Footnotes continued on next page.) 7 <F2> Includes service as a trustee of Westborough Bank prior to the formation of Westborough Financial Services in 2000. <F3> As permitted by the Company's Bylaws, Director Ball is being re- elected for a two-year term to fill a vacancy created by the retirement of Director Kinell, Jr. <F4> Directors Daniel and Kinell, Jr. are retiring effective as of the 2004 Annual Meeting, due to a director age limitation clause under the Company's Bylaws, which provides for mandatory retirement of a director, effective at the Annual Meeting following the directors' 75th birthday. </FN> The principal occupation and business experience of each nominee for election as director and each continuing director are set forth below. Unless otherwise indicated, each of the following persons has held his or her present position for the last five years. NOMINEES James N. Ball is the sole owner of Secure Futures, Inc., which has operated in Westborough for nearly 20 years (as a sole proprietor prior to 1999). Mr. Ball is a financial services specialist and a member of the National Association of Securities Dealers. Mr. Ball assists individuals and small business owners in a broad range of financial decision-making. Mr. Ball is the son of Nelson P. Ball, also a member of the Board of Directors. Nelson P. Ball is the owner of Ball Financial Services, Co., located in Westborough, Massachusetts. He has served as a financial services consultant for over 38 years. Mr. Ball is the father of James N. Ball, also a member of the Board of Directors. Nancy M. Carlson is the owner and president of Suburban Staffing, Inc., a staffing firm located in Westborough, Massachusetts. Ms. Carlson has worked at Suburban Staffing, Inc. since 1986 and purchased the company in 1994. Ms. Carlson is also an investment partner and facilitator for Data Transitions, Inc., a Westborough company that specializes in managing data from incompatible applications. Ms. Carlson has served on the Board of Directors of the Corridor Nine Area Chamber of Commerce since 1994 and has been President for two years. Benjamin H. Colonero, Jr. has served as chief financial officer and executive director in the healthcare industry for over 20 years. Mr. Colonero is currently the executive director of the Westborough campus of the Salmons Family of Services, which serves the health and social needs of over 400 seniors. Roger B. Leland has practiced estate, tax and real estate law at Leland Law Associates for over 30 years. During that time, he also served as an insurance broker, selling life and casualty insurance products, through Leland Insurance Agency, Inc. Leland Law Associates and Leland Insurance Agency are located in Northborough, Massachusetts. Joseph F. MacDonough has served as President and Chief Executive Officer of Westborough Bank since 1994 and of Westborough Financial Services since its inception in 2000. He joined Westborough Bank in 1981 and served as Vice President and Treasurer until his appointment as President. Mr. MacDonough serves on the Board of Directors of the Massachusetts Bankers Association. CONTINUING DIRECTORS Edward S. Bilzerian is retired from Bilzerian Consulting Group, Inc., a privately held company located in Worcester, Massachusetts, specializing in small business turnarounds, where he served as president. Prior to that, he was Vice President of Marketing and Finance at Bay State Abrasive's Division 8 of Dresser Industries. He has been self-employed for over 17 years. Mr. Bilzerian also serves as a member of the Worcester Airport Commission and Chairman of the Worcester Health and Hospital Authority. Paul F. McGrath is a certified public accountant and has served as President of Mottle McGrath Braney & Flynn, P.C. for over ten years. Mottle McGrath is a certified public accounting firm, located in Worcester, Massachusetts, that provides accounting, tax and business advisory services throughout central New England. Charlotte C. Spinney is a retired social studies teacher. She taught at Westborough High School for 41 years and, during that time, she created the curriculum for the community service component of the school's Sociology course. Phyllis A. Stone had served as Vice President and Treasurer of Comey Oil Co., Inc., located in Westborough, Massachusetts, for 13 years prior to her retirement in 2001. She had served in various other capacities within Comey Oil for over 30 years. She is currently President of Schenker Properties, Inc., a real estate holding company based in Westborough, Massachusetts. She is past Treasurer of the Regatta Point Community Sailing Inc. of Worcester, Massachusetts. James E. Tashjian is a partner in the law firm of Tashjian, Simsarian & Wickstrom, located in Worcester, Massachusetts. He has engaged in the general practice of law for over 30 years. David E. Carlstrom has served as President of Carlstrom Pressed Metal Co., Inc. for over 25 years. Carlstrom Pressed Metal is a contract manufacturer of light and heavy metal stampings located in Westborough, Massachusetts. John L. Casagrande has served as the Senior Vice President and Chief Financial Officer of Westborough Bank since 1993 and of Westborough Financial Services since its inception in 2000. He joined Westborough Bank after having been employed as a senior bank officer and certified public accountant for over 15 years at various times by several financial institutions (including mutual and stock institutions) and the accounting firm of Peat Marwick. Mr. Casagrande has been serving as Clerk of Westborough Financial Services since 2001. Mr. Casagrande serves as a director of the Massachusetts Bank Insurance Association, a division of the Massachusetts Bankers Association. William W. Cotting, Jr. has been an attorney in private practice for over 20 years. His practice is located in Northborough, Massachusetts. Robert A. Klugman, M.D., F.A.C.P. has practiced general medicine in Westborough, Massachusetts for over 20 years. Dr. Klugman is currently an Associate Professor of Clinical Medicine at the University of Massachusetts Medical School as well as Division Chief of Community Internal Medicine at the UMASS/Memorial. RETIRING DIRECTORS Robert G. Daniel was employed in various capacities, including President and Treasurer, at Carlson Daniel Insurance Agency, Inc., located in Westborough, Massachusetts from 1958 to 1994. Mr. Daniel sold insurance from 1994 to 1996 for Allied American Agency following its acquisition of Carlson Daniel Insurance. From 1996 to 1999, Mr. Daniel served as President and Treasurer of Westborough Insurance Agency, Inc., a non-active corporation used as a vehicle for payments from Allied American as negotiated in connection with the acquisition of Carlson Daniel. Westborough Insurance Agency, Inc. dissolved in 1999. 9 Walter A. Kinell, Jr. has served as Chairman of the Board for Westborough Bank since 1994 and for Westborough Financial Services since its inception in 2000. Mr. Kinell joined Westborough Bank in 1959 as an assistant treasurer, became President and Chief Executive Officer in 1969 and retired from this position in 1994. ========================================================================== The Board of Directors unanimously recommends a vote "FOR" all of the nominees for election as directors. ========================================================================== 10 INFORMATION ABOUT BOARD OF DIRECTORS AND MANAGEMENT BOARD OF DIRECTORS Westborough Financial Services's Board of Directors currently consists of 17 members. Westborough Financial Services's Articles of Organization provides that the Board shall be divided into three classes. The Board of Directors has nominated six directors for election at the 2004 Annual Meeting. The Board of Directors oversees our business and monitors the performance of our management. In accordance with our corporate governance procedures, the Board of Directors does not involve itself in the day-to- day operations of Westborough Financial Services. Westborough Financial Services's executive officers and management oversee the day-to-day operations of Westborough Financial Services. Our directors fulfill their duties and responsibilities by attending regular meetings of the Board which are held on a monthly basis. Our directors also discuss business and other matters with the Chairman, other key executives, and our principal external advisers (legal counsel, auditors, financial advisors and other consultants). The Board of Directors held 12 regular meetings and no special meetings during the fiscal year ended September 30, 2003. Each incumbent director attended at least 75% of the meetings of the Board of Directors, plus meetings of committees on which that particular director served during this period. CORPORATE GOVERNANCE Westborough Financial Services and Westborough Bank are committed to establishing and maintaining high standards of corporate governance. Our executive officers and the Board have worked together to construct a comprehensive set of corporate governance initiatives that we believe will serve the long-term interests of our stockholders and employees. As discussed in more detail below, we believe these initiatives comply fully with the Sarbanes-Oxley Act of 2002 and the rules and regulations of the SEC adopted thereunder. In addition, we believe our corporate governance initiatives will comply fully with the reform proposals made by The Nasdaq Stock Market. The Board will continue to evaluate, and improve upon as appropriate, our corporate governance principles and policies. Code of Ethics The Board has adopted a Code of Ethics and Conflicts of Interest Policy that applies to each of our directors, officers and employees. The Code of Ethics sets forth our policies and expectations on a number of topics, including: * acceptance of gifts; * financial responsibility regarding both personal and business affairs, including loans or other transactions with Westborough Bank; * personal conduct, including ethical behavior and outside employment and other activities; * affiliated transactions, including separate identities and usurpation of corporate opportunities; * preservation and accuracy of Westborough Financial Service's and Westborough Bank's records; 11 * compliance with laws, including insider trading compliance; * preservation of confidential information relating to our business and that of our clients; * conflicts of interest; * the safeguarding and proper use of our assets and institutional property; * code administration and enforcement; * reporting, investigating and resolving of all code violations; and * code-related training, certification of compliance and maintenance of code-related records. The Audit Committee will review the Code of Ethics on a regular basis, and propose or adopt additions or amendments to the Code of Ethics as appropriate. The Code of Ethics is posted on our website. Code of Ethics for Senior Financial Officers The Board has adopted a Code of Ethics for Senior Financial Officers that applies to each of our senior financial officers, including our principal executive officer, principal financial officer and principal accounting officer. The Code of Ethics for Senior Financial Officers sets forth our policies and expectations on a number of topics, including: * personal conduct, including ethical behavior and personal integrity; * conflicts of interest; * compliance with laws, rules and regulations; * preservation of confidential information; * proper use of corporate assets and opportunities; and * compliance and compliance monitoring. The Audit Committee will review the Code of Ethics for Senior Financial Officers on a regular basis, and propose or adopt additions or amendments to the Code of Ethics for Senior Financial Officers as appropriate. The Code of Ethics for Senior Financial Officers is posted on our website. Independent Directors The Nasdaq Stock Market's rules include a requirement that a majority of directors of Nasdaq Stock Market-listed companies be "independent." For a director to be "independent" under the Nasdaq Stock Market's rules, the director must not be an officer or employee of Westborough Financial Services, Inc. or any of its subsidiaries, and must not have a relationship which, in the opinion of the Board of Directors, would interfere with the exercise of independent judgment in carrying out the responsibilities of a director. The Nasdaq Stock Market's rules also expressly provide that the following persons cannot be considered independent: 12 * a director who is, or during the past three years was, employed by Westborough Financial Services or by any subsidiary of Westborough Financial Services; * a director who accepts or who has a family member who accepts any payments from Westborough Financial Services or any subsidiary of Westborough Financial Services in excess of $60,000 during the current fiscal year or any of the past three fiscal years, other than (a) payments for board service, (b) payments arising solely from investments in Westborough Financial Services' securities, (c) compensation paid to a family member who is a non-executive employee of Westborough Financial Services, (d) benefits under a tax-qualified retirement plan, or non-discretionary compensation or (e) loans to directors and executive officers permitted under Section 13(k) of the Exchange Act; * a director who is a family member of an individual who is, or during the past three years was, employed by Westborough Financial Services or by any subsidiary of Westborough Financial Services as an executive officer; * a director who is, or has a family member who is, a partner in, or a controlling stockholder or an executive officer of, any organization to which Westborough Financial Services made, or from which Westborough Financial Services received, payments for property or services (other than those arising solely from investments in Westborough Financial Services' securities or payments under non-discretionary charitable contribution matching schemes) that exceed 5% of the recipient's consolidated gross revenues for that year, or $200,000, whichever is more, in the current fiscal year or any of the past three fiscal years; * a director of Westborough Financial Services who is employed, or has a family member who is employed, as an executive officer of another entity where any of the officers of Westborough Financial Services serve on the compensation committee of such other entity, or if such relationship existed during the past three years; or * a director who is, or has a family member who is, a current partner of Westborough Financial Services' outside auditor, or was a partner or employee of Westborough Financial Services' outside auditor, and worked on Westborough Financial Services' audit during the past three years. The Board of Directors has determined that all of the Board's current non-management members, a majority of the board, are "independent" directors for the purposes of the Nasdaq Stock Market's rules. Consistent with the Nasdaq Stock Market's rules, independent directors meet in regularly scheduled executive sessions without non- independent directors. The independent directors have selected Walter J. Kinell, Jr., Chairman of the Board of Directors, to serve as the presiding director at the executive sessions for the 2004 fiscal year until his retirement at the 2004 Annual Meeting of Shareholders. The independent directors will select a successor presiding director at the Board of Directors' 2004 Annual Meeting. The presiding director will take a lead role in the Board's self-evaluation process. The Nasdaq Stock Market's rules, as well as recently adopted SEC rules, impose additional independence requirements for all members of the Audit Committee. The Nasdaq Stock Market's rules add to the "independence" requirement for audit committee membership the requirement that directors (1) be able to read and understand fundamental financial statements, including Westborough Financial Services' balance sheet, income statement, and cash flow statement, and (2) not have participated in the 13 preparation of the financial statements of Westborough Financial Services or any of its subsidiaries at any time during the past three years. The Board of Directors believes that the current members of the Audit Committee meet these additional standards for independence. Furthermore, the Nasdaq Stock Market rules require that Westborough Financial Services certify that the Audit Committee has, and will continue to have, at least one member who has past employment experience in finance or accounting, requisite professional certification in accounting, or any other comparable experience or background which results in the individual's financial sophistication, including being or having been a chief executive officer, chief financial officer or other senior officer with financial oversight responsibilities. In addition, the rules recently adopted by the SEC for determining whether an audit committee member is "independent" set forth two basic criteria. First, audit committee members would be barred from accepting - directly or indirectly- any consulting, advisory or other compensatory fee from the issuer or an affiliate of the issuer, other than in the member's capacity as a member of the board of directors and any board committee. The SEC indicated that payments for services to law firms, accounting firms, consulting firms, investment banks or similar entities in which audit committee members are partners or hold similar positions are the kinds of compensatory payments that were intended to be precluded. The second basic criterion for determining independence provides that a member of an audit committee of a company may not be an affiliated person of the issuer or any subsidiary of the issuer apart from his or her capacity as a member of the board and any board committee. For this purpose, designees of affiliated persons are also disqualified. COMMITTEES OF THE BOARD The Board of Directors of Westborough Financial Services has established the following committees: EXECUTIVE COMMITTEE The Executive Committee exercises the powers of the Board of Directors in between Board meetings. Directors Carlstrom, Daniel, Klugman, Leland, MacDonough and Tashjian currently serve as members of the committee. Mr. MacDonough is the Chairman of the Committee. The Executive Committee met 24 times in the 2003 fiscal year. COMPENSATION COMMITTEE The Compensation Committee provides advice and recommendations to the Board of Directors in the areas of employee salaries and benefit programs. Directors Carlstrom, Daniel and Leland currently serve on the committee. Mr. Daniel is the Chairman of the Committee. The Compensation Committee met 8 times in the 2003 fiscal year. LONG RANGE The Long Range Planning Committee sets PLANNING long-range goals and objectives and COMMITTEE develops plans for their achievement. Directors Carlson, Carlstrom, Daniel, Kinell, Klugman, Leland, MacDonough, McGrath, Casagrande and Tashjian currently serve on the committee. Mr. Leland is the Chairman of the Committee. The Long Range Planning Committee met 7 times in the 2003 fiscal year. NOMINATING COMMITTEE The Nominating Committee recommends nominees for election as directors and reviews, if any, shareholder nominations to ensure compliance with the notice procedures set forth in Westborough Financial Services's Bylaws. Westborough Financial Services's Bylaws set forth a procedure for shareholders to nominate directors by notifying the Clerk of Westborough 14 Financial Services in writing and meeting other requirements set forth in the Bylaws. Directors Carlstrom, Kinell and McGrath currently serve on the committee. Mr. McGrath is the Chairman of the Committee. The Nominating Committee met once in the 2003 fiscal year to select the nominees for election as directors at the Annual Meeting. AUDIT COMMITTEE The Audit Committee reviews the annual audit prepared by the independent accountants and recommends the appointment of accountants. The board of directors of Westborough Financial Services has adopted a written charter for the Audit Committee. Directors Bilzerian, Colonero, Cotting and McGrath currently serve as members of the committee. Mr. McGrath is the Chairman of the Committee. All members of the Audit Committee are independent directors as defined under the Nasdaq Stock Market listing standards. The Audit Committee met 6 times in the 2003 fiscal year. AUDIT COMMITTEE REPORT WESTBOROUGH FINANCIAL SERVICES, INC. AUDIT COMMITTEE REPORT The following Audit Committee Report is provided in accordance with the rules and regulations of the Securities and Exchange Commission (the "SEC"). Pursuant to such rules and regulations, this report shall not be deemed "soliciting materials," filed with the SEC, subject to Regulation 14A or 14C of the SEC or subject to the liabilities of section 18 of the Securities Exchange Act of 1934, as amended. The Audit Committee has reviewed and discussed the audited financial statements with management. The committee has also reviewed and discussed with Wolf & Company, P.C., their independent auditors the matters required to be discussed by SAS 61, as may be modified or supplemented. The Audit Committee also has received the written disclosures and the letter from the independent accountants required by Independence Standards Board Standard No. 1 (Independence Standards Board Standard No.1, Independence Discussions with Audit Committee), as may be modified or supplemented, and has discussed with Wolf & Company, P.C. its independence. Based on the foregoing discussions, the Audit Committee recommended to the Board of Directors of Westborough Financial Services that the audited financial statements be included in the Westborough Financial Services's Annual Report on Form 10-KSB for the year ended September 30, 2003. Audit Committee of Westborough Financial Services, Inc. Paul F. McGrath (Chairman) Edward S. Bilzerian Benjamin H. Colonero, Jr. William W. Cotting, Jr. 15 DIRECTORS' COMPENSATION Meeting Fees. Currently, each non-employee director of Westborough Bank receives the following fees: * $250 per Board of Directors meeting attended; and * $250 per committee meeting attended, with the Chairman of each committee receiving a fee of $275. In addition, Directors Carlstrom, Daniel, Klugman, Leland, and Tashjian receive an annual retainer of $5,000 as members of the Executive Committee, and Director Kinell receives an annual retainer of $5,000 as Chairman of the Board. Directors Bilzerian, Cotting and McGrath receive an annual retainer of $3,500 as members of the Audit Committee. Directors Ball (Nelson), Spinney and Stone receive an annual retainer of $2,500. Total directors' meeting and committee fees for fiscal 2003 were $154,075. We do not compensate our employee-directors for service as directors. Directors are also entitled to the protection of certain indemnification provisions in our Articles of Organization. Stock Option Plan and Recognition and Retention Plan. Our directors are eligible to participate in the Westborough Financial Services, Inc. 2001 Stock Option Plan and the Westborough Financial Services, Inc. 2001 Recognition and Retention Plan. These stock benefit plans are discussed under "--Benefit Plans -- 2001 Stock Option Plan" and "-- 2001 Recognition and Retention Plan." EXECUTIVE OFFICERS WHO ARE NOT DIRECTORS Biographical information and the business experience of each non- director executive officer of Westborough Financial Services and Westborough Bank is set forth below. In addition to Messrs. Casagrande and MacDonough, Westborough Financial Services and Westborough Bank have the following executive officers: Michael D. Allard, age 41, is Vice President of Marketing and Retail Sales, a position he has held since 2001. Prior to joining Westborough Bank in 2001, he served as Senior Vice President of Sales, Marketing and Branch Administration at Ipswich Bank, a position he held from 2000 to 2001. Prior to that, from 1996 to 2000, he served as Vice President and Regional Sales and Marketing Coordinator of US Trust Bank. Mr. Allard has over 17 years retail banking experience. Vickie A. Bouvier, age 46, currently serves as Senior Vice President and Senior Operations Officer of Westborough Bank. She has worked for Westborough Bank in various capacities since 1976. In 2001, she was named Senior Vice President and Senior Operations Officer. Prior to that, she served as Vice President and Senior Operations Officer. Margaret I. Duquette, age 51, has worked for Westborough Bank as its Vice President-- Director of Human Resources since 1997. Prior to 1997, she held the position of Director of Human Resources at Bay State Savings Bank in Worcester, Massachusetts where she worked for 19 years. 16 Robert K. McCann, age 46, currently serves as the Senior Vice President and Senior Lender of Westborough Bank. Mr. McCann joined Westborough Bank in 1999 as Assistant Vice President, Commercial Lending. Prior to joining Westborough Bank, he worked in a similar capacity at Citizens-Union Savings Bank, located in Massachusetts. Mr. McCann has over 22 years of finance and banking experience. EXECUTIVE COMPENSATION The following table sets forth compensation paid during the fiscal year ended September 30, 2003 to the Chief Executive Officer of Westborough Financial Services and Westborough Bank and to the other most highly compensated executive officers of Westborough Financial Services and Westborough Bank whose salary and bonus for 2003 was at least $100,000. We refer to these individuals as "named executive officers" in this proxy statement. Summary Compensation Table Long Term Compensation ------------------------------------------------ Annual Compensation Awards Payouts ----------------------------------- --------------------- ----------------------- Other Restricted Annual Stock LTIP All Other Name and Principal Bonus Compensation Awards Options Payouts Compensation Positions Year Salary($) ($) ($)(1) ($)(2) (#)(3) ($) ($)(4) - ------------------------ ---- --------- ----- ------------ ---------- ------- ------- ------------ <s> <c> <c> <c> <c> <c> <c> <c> <c> Joseph F. MacDonough 2003 $209,386 $6,500 - - - - $98,185 President and Chief 2002 $206,259 - - - - - $96,769 Executive Officer 2001 $205,365 - - $39,186 9,600 - $96,307 John L. Casagrande 2003 $108,306 $4,000 - - - - $52,071 Senior Vice President, 2002 $110,276 - - - - - $53,636 Treasurer and Clerk 2001 $103,089 $5,000 - $20,624 4,500 - $53,367 <FN> - -------------------- <F1> Westborough Bank provides Mr. MacDonough with certain non-cash benefits and perquisites, such as the use of an automobile, club membership dues and certain other personal benefits, the aggregate value of which did not exceed the lesser of $50,000 or 10% of the total annual salary and annual bonus reported for him in the Summary Compensation Table. <F2> Pursuant to the Westborough Financial Services, Inc. 2001 Recognition and Retention Plan, Mr. MacDonough and Mr. Casagrande were awarded 3,800 and 2,000 shares of restricted stock, respectively as of January 25, 2001, which vest in 20% increments on April 30th of each year, the first installment of which vested on April 30, 2002. Dividends attributable to such shares are held in the trust fund of the Westborough Financial Services, Inc. 2001 Recognition and Retention Plan and are distributed as soon as it is administratively feasible. The dollar amounts shown in the table for 2001 are based on the fair market value of a share of common stock on January 25, 2001 which was $10.312. The aggregate fair market value of the restricted stock awards made to Messrs. MacDonough and Casagrande were $114,000 and $60,000, respectively, on September 30, 2003, based on a closing price of $30.00 per share. <F3> Represents shares of common stock as to which the named individuals have the right to acquire beneficial ownership pursuant to the exercise of stock options. Such options were granted on January 25, 2001 pursuant to the Westborough Financial Services, Inc. 2001 Stock Option Plan, and vest in 20% increments on January 25th of each year. The first installment vested on January 25, 2002. <F4> Includes the dollar value of the benefit of the following components: (1) premiums paid by Westborough Bank under their split dollar life and group term life insurance arrangements during 2003: Mr. MacDonough, $85,774 and Mr. Casagrande, $47,751; (2) contributions on behalf of Westborough Bank's 401(k) plan during 2003: Mr. MacDonough, $4,448 and Mr. Casagrande, $2,670; (3) allocations of common stock under the ESOP during 2003: Mr. MacDonough, $6,361 and Mr. Casagrande, $1,650; and (4) accruals under the benefit restoration plan for Mr. MacDonough during 2003 were $1,602. </FN> Employment Agreements. Westborough Financial Services had entered into separate employment agreements with Messrs. MacDonough and Casagrande to secure their services as President and Chief Executive Officer, and Senior Vice President and Treasurer, respectively. The employment agreements provide for an initial term of three years in the case of Mr. MacDonough, and two years in the 17 case of Mr. Casagrande. Commencing on the first anniversary of the effective date of each agreement, and continuing on each anniversary date thereafter, the employment agreements may be extended, after review by the Compensation Committee of the Board of the executive's performance, for an additional one-year period, so that the remaining term will be three years in the case of Mr. MacDonough, and two years in the case of Mr. Casagrande. The employment agreements provide for each executive's base salary to be reviewed annually by the Board. Each executive's base salary may be adjusted based on his job performance and the overall performance of Westborough Financial Services and Westborough Bank. In addition to base salary, each employment agreement provides for participation in stock, retirement, and welfare benefit plans and eligibility for fringe benefits applicable to executive personnel. Mr. MacDonough's agreement provides for the reimbursement of his ordinary and necessary business expenses, which specifically include travel and entertainment expenses, expenses related to the use of an automobile, and fees for membership in clubs and organizations that he and Westborough Financial Services agree are for business purposes. Mr. Casagrande's agreement provides for the reimbursement of his ordinary and necessary business expenses, which specifically include certain travel and entertainment expenses. Westborough Financial Services may terminate each executive's employment at any time with or without cause, and each executive may resign at any time provided he provides 30 days' prior written notice and fully cooperates in the transition of his duties. In the event an executive's employment is terminated without cause during the term of the employment agreement, the executive will be entitled to severance benefits. These severance benefits include a lump sum payment equal to the present value of the base salary and bonus payments that would have been made to the executive for the remaining term of his employment agreement, assuming the executive would have been awarded a bonus for each year remaining in the agreement term equal to the highest annual bonus paid to him in the preceding three-year period and paid his base salary during the remaining agreement term at the annual rate in effect as of the termination. In addition, the executive would be entitled to continue his participation in the group life, health, dental, accidental death and long-term disability plans sponsored by Westborough Bank for the remaining term of his employment agreement. The same severance benefits would be payable if the executive resigns during the term of the employment agreement following: failure of the Board to reappoint the executive to the position provided for in his employment agreement; failure of Westborough Financial Services to vest in the executive the duties set forth in the agreement; and Westborough Financial Services's material breach of the agreement. The employment agreements also provide certain uninsured benefits in the event the executive's employment terminates because of death or disability. Under his employment agreement, Mr. MacDonough agrees that for the three-year period following his termination of employment, he will not take a position with any competitor that would require him to work within a 50 mile radius of the headquarters of Westborough Financial Services or Westborough Bank. Mr. Casagrande agrees under his employment agreement that for a period of two years following his termination of employment he will not take a position with any competitor that would require him to work within a 30 mile radius of the headquarters of Westborough Financial Services or Westborough Bank. Change in Control Provisions. In the event Mr. MacDonough or Mr. Casagrande resigns for any reason or is terminated without cause following a change in control of Westborough Financial Services or Westborough Bank, he will be entitled to certain severance benefits. These severance benefits include a lump sum payment equal to the present value of the base salary and bonus payments that would have been made to the executive for the remaining term of his employment agreement, assuming the executive would have been awarded a bonus for each year remaining in the agreement term equal to the highest annual bonus paid to him in the preceding three-year period and paid his base salary during the remaining agreement term at the annual rate in effect as of the termination. However, in no event will the amount of 18 this lump sum payment be more than 2.99 multiplied by the executive's average annual compensation for the preceding five years. In addition, the executive will be entitled to continue his participation in the group life, health, dental, accidental death and long-term disability plans sponsored by Westborough Bank for the remaining term of his employment agreement. A second-step conversion will not trigger additional benefits or accelerate benefits under the employment agreements or under any other arrangement. If Westborough Financial Services or Westborough Bank experiences a change in ownership, a change in effective ownership or control or a change in the ownership of a substantial portion of their assets as contemplated by section 280G of the Internal Revenue Code, a portion of any severance payments under the employment agreements might constitute an "excess parachute payment" under current federal tax laws. Any excess parachute payment would be subject to a 20% federal excise tax payable by the executive. Neither Westborough Bank nor Westborough Financial Services could claim a federal income tax deduction for an excess parachute payment. The employment agreements require Westborough Financial Services to indemnify each executive against the financial effects of the excise tax. BENEFIT PLANS Pension Plans. Westborough Bank maintains a tax-qualified pension plan that covers substantially all employees who have attained age 21 and have at least one year of service. The following table shows the estimated aggregate benefits payable under the pension plan upon retirement at age 65 with various years of service and average compensation combinations. Years of Service Average -------------------------------------------------------------- Compensation 10 15 20 25 30 35 - ------------ -- -- -- -- -- -- <s> <c> <c> <c> <c> <c> <c> $100,000 $15,862 $23,793 $31,724 $39,655 $39,655 $39,655 $120,000 $19,562 $29,343 $39,124 $48,905 $48,905 $48,905 $125,000 $20,487 $30,730 $40,974 $51,217 $51,217 $51,217 $140,000 $23,262 $34,893 $46,524 $58,155 $58,155 $58,155 $150,000 $25,112 $37,668 $50,224 $62,780 $62,780 $62,780 $160,000 $26,962 $40,443 $53,924 $67,405 $67,405 $67,405 $175,000 $29,737 $44,605 $59,474 $74,342 $74,342 $74,342 $200,000 $34,362 $51,543 $68,724 $85,905 $85,905 $85,905 $300,000 $34,362 $51,543 $68,724 $85,905 $85,905 $85,905 $400,000 $34,362 $51,543 $68,724 $85,905 $85,905 $85,905 The benefits shown in the preceding table are annual benefits payable in the form of a single life annuity and are not subject to any deduction for Social Security benefits or other offset amounts. At September 30, 2003, Mr. MacDonough's and Mr. Casagrande's average compensation and estimated years of service were $198,135 and 25.75 years of service and $117,908 and 9.75 years of service, respectively. Mr. MacDonough and Mr. Casagrande are entitled to supplemental retirement benefits under an Executive Supplemental Compensation Agreement each has entered into with Westborough Bank. Under each agreement, each executive is entitled to an annual retirement benefit, payable at age 65 in the form of a single life annuity, equal to 70% of his benefit computation base, but reduced by the sum of: 2% multiplied by the executive's annual primary Social Security benefit multiplied by his years of service, plus his annual retirement benefit under any tax-qualified defined benefit pension plan, plus the annual annuity payable to the executive under his Split Dollar Agreement. Under the agreements, the executive's benefit computation base is his average annual compensation during the 12 consecutive calendar quarters in which his compensation is the highest. 19 Employee Stock Ownership Plan. This plan is a tax-qualified plan that covers substantially all employees of Westborough Bank and Westborough Financial Services who have at least one year of service and have attained age 21. The ESOP purchased 44,200 shares of common stock issued by Westborough Financial Services in its mutual holding company reorganization with borrowed funds. This loan is for a term of 15 years and calls for level annual payments of principal and interest. The plan has pledged the shares as collateral for the loan and holds them in a suspense account. The plan will release a portion of the pledged shares annually, allocating the shares released each year among the accounts of participants in proportion to their salary for the year. For example, if a participant's base salary for a year represents 1% of the total base salaries of all participants for the year, the plan would allocate to that participant 1% of the shares released for the year. Participants direct the voting of shares allocated to their accounts. Shares in the suspense account will usually be voted in a way that mirrors the votes which participants cast for shares in their individual accounts. This plan may purchase additional shares in the future, and may do so using borrowed funds, cash dividends, periodic employer contributions or other cash flow. Benefit Restoration Plan. Westborough Financial Services has also adopted a benefit restoration plan for Mr. MacDonough. This plan is designed to provide Mr. MacDonough with the benefits that would otherwise be earned by him as a participant in the 401(k) Plan and the employee stock ownership plan if such benefits were not limited by certain provisions of the Internal Revenue Code. The benefit restoration plan provides for a benefit equal in value to the allocations under the employee stock ownership plan and the 401(k) that would have been made on Mr. MacDonough's behalf but for these IRS limits, including employer matching contributions that would have been made under the 401(k) Plan if Mr. MacDonough had elected to make pre-tax contributions to the 401(k) Plan up to the maximum percentage of salary permitted under the terms of the plan and the annual IRS limit on pre-tax contributions did not apply. Under the benefit restoration plan, a bookkeeping account has been established for Mr. MacDonough which will be credited with a number of "stock units" equal to the number of shares that could not be allocated on his behalf under the employee stock ownership plan each year because of the IRS limits. The value of this supplemental employee stock ownership plan bookkeeping account at any time is equal to the number of stock units credited to the account multiplied by the current fair market value per share. A bookkeeping account also has been established for Mr. MacDonough which will be credited each year with an amount equal to the employer matching contributions that could not be allocated to his account under the 401(k) Plan because of the IRS limits. Each year, this supplemental employer matching contribution bookkeeping account will be credited with hypothetical investment earnings as if the amount credited to the account were invested in certain investment funds selected by the Compensation Committee. Unless a different time or form of distribution is elected by Mr. MacDonough within the 30-day period following the effective date of the plan, the value of his supplemental employee stock ownership plan and employer matching contribution bookkeeping accounts will be paid to him in one lump sum cash payment as soon as possible following the end of the calendar year in which his employment terminates. The benefit restoration plan is an unfunded plan, and benefits payable thereunder will be paid from the general assets of Westborough Financial Services. Officers' Deferred Compensation Plan. Westborough Financial Services also maintains the Officers' Deferred Compensation Plan of Westborough Financial Services, Inc., a non-qualified plan, in 20 order to offer eligible executives the opportunity to defer the receipt of a portion of their income in a manner that defers the taxation of such income. 2001 Stock Option Plan. The Westborough Financial Services, Inc. 2001 Stock Option Plan was adopted by our Board of Directors and approved by our shareholders at an annual meeting held on January 25, 2001. Article IX of the Westborough Financial Services, Inc. 2001 Stock Option Plan ("Stock Option Plan") to allow for acceleration of vesting upon retirement of the option holder or a change in control of Westborough Financial Services, terms that are defined in the plan, was approved by our shareholders at our 2002 Annual Meeting. No additional options were granted to the named executive officers during the 2003 fiscal year. The purpose of the Stock Option Plan is to encourage the retention of key employees and directors by facilitating their purchase of a stock interest in Westborough Financial Services. The Stock Option Plan is not subject to ERISA and is not a tax-qualified plan. Westborough Financial Services has reserved an aggregate of 55,348 shares of common stock for issuance upon the exercise of stock options granted under the plan. Awards typically vest and become distributable at the rate of 20% per year, over a five year period, subject to automatic full vesting on the date of the Award holder's death, disability, retirement or upon a change in control of Westborough Financial Services. Westborough Financial Services may amend or terminate the Stock Option Plan, in whole or in part, at any time, subject to the requirements of all applicable laws. The following table provides the value for "in-the-money" options, which represent the positive spread between the exercise price of any such existing stock options and the closing price per share of the common stock on September 30, 2003, the last trading day of the 2003 fiscal year for Westborough Financial Services, which was $30.00 per share. 2003 Fiscal Year-End Option/SAR Values(1) - ------------------------------------------------------------------------------------------------------------- Number of Securities Value of Unexercised Shares Value Underlying Unexercised In-the-Money Acquired Realized Options/SARs at Fiscal Options/SARs at Fiscal on on Year-End Year-End Exercise Exercise (#) ($) Name (#) ($) Exercisable/Unexercisable Exercisable/Unexercisable(2) - -------------------- -------- -------- ------------------------- ---------------------------- <s> <c> <c> <c> <c> Joseph F. MacDonough - - 3,840/5,760 75,602/113,403 John L. Casagrande 1,800 33,908 0/2,700 0/53,158 <FN> - -------------------- <F1> All options were granted on January 25, 2001, and vest at the rate of 20% per year beginning on January 25, 2002. <F2> The closing price per share of common stock on September 30, 2003, the last trading day of the 2003 fiscal year, was $30.00, and all options have an exercise price of $10.312 per share, which equals a spread of $19.688 per share. </FN> 2001 Recognition and Retention Plan. The Westborough Financial Services, Inc. 2001 Recognition and Retention Plan was adopted by our Board of Directors and approved by our shareholders at an annual meeting held on January 25, 2001. Article X of the Westborough Financial Services, Inc. 2001 Recognition and Retention Plan ("RRP") to allow for acceleration of vesting upon retirement or change in control of Westborough Financial Services, terms which are defined in the plan, was approved by our shareholders at our 2002 Annual Meeting. Similar to the Stock Option Plan, the RRP functions as a long-term incentive compensation program for eligible officers, employees and directors of Westborough Financial Services and 21 Westborough Bank. The RRP is not subject to ERISA and is not a tax- qualified plan. Westborough Financial Services pays all costs and expenses of administering the RRP. The maximum number of restricted stock awards ("Awards") that may be granted under the RRP is 22,139 shares of common stock. Shares of common stock subject to an Award are held in a trust until the Award vests at which time the shares of common stock attributable to the portion of the Award that have vested are distributed to the Award holder. An Award recipient is entitled to exercise voting rights and receive cash dividends with respect to the shares of common stock subject to his Award, whether or not the underlying shares have vested. Awards typically vest and become distributable at the rate of 20% per year, over a five year period, subject to automatic full vesting on the date of the Award holder's death, disability, retirement or upon a change in control of Westborough Financial Services. Westborough Financial Services may amend or terminate the RRP, in whole or in part, at any time, subject to the requirements of all applicable laws. TRANSACTIONS WITH CERTAIN RELATED PERSONS Westborough Bank does not make loans to its executive officers or employees. However, Westborough Bank does make loans to its non-employee directors. These loans bear interest at the same rate as loans offered to non-director borrowers and have the same underwriting terms that apply to non-director borrowers. The outstanding principal balance of such loans to directors totaled $1,235,580 or 4.30% of Westborough Financial Services's total equity at September 30, 2003. Westborough Financial Services retains the law firm of Tashjian, Simsarian & Wickstrom. Mr. James E. Tashjian, a director of Westborough Financial Services and Westborough Bank, and a trustee of Westborough Bancorp, MHC, has been a partner of Tashjian, Simsarian & Wickstrom since 1995. The legal fees received by the law firm for professional services rendered to Westborough Bank during the year ended September 30, 2003 did not exceed 5% of the firm's gross revenues. SECTION 16(A) BENEFICIAL OWNERSHIP REPORTING COMPLIANCE Section 16(a) of the Securities Exchange Act of 1934, as amended, requires Westborough Financial Services's directors and executive officers, and persons who own more than 10% of Westborough Financial Services's common stock, to report to the SEC their initial ownership of Westborough Financial Services's common stock and any subsequent changes in that ownership. Specific due dates for these reports have been established by the SEC and Westborough Financial Services is required to disclose in this proxy statement any late filings or failures to file. To Westborough Financial Services's knowledge, based solely on its review of the copies of such reports furnished to Westborough Financial Services and written representations that no other reports were required during the fiscal year ended September 30, 2003, all Section 16(a) filing requirements applicable to Westborough Financial Services's executive officers and directors during fiscal 2003 were met. 22 ---------------------- PROPOSAL 2 RATIFICATION OF APPOINTMENT OF INDEPENDENT PUBLIC ACCOUNTANTS ------------------------- The Board of Directors has appointed Wolf & Company, P.C. to act as the independent public accountants for Westborough Financial Services for the fiscal year ending September 30, 2004, and we are asking shareholders to ratify the appointment. Representatives of Wolf & Company, P.C. are expected to attend the Annual Meeting. ========================================================================== The Board of Directors unanimously recommends a vote "FOR" the ratification of the appointment of Wolf & Company, P.C. as independent public accountants for Westborough Financial Services. ========================================================================== AUDIT FEES During the fiscal year ended September 30, 2003, Westborough Financial Services retained and paid the following fees to Wolf & Company, P.C. for services rendered: * Audit services, including quarterly reviews of interim financial information, of $83,000; and * All other fees, including tax compliance, of $19,750. <page> 23 ADDITIONAL INFORMATION INFORMATION ABOUT SHAREHOLDER PROPOSALS Under the proxy solicitation regulations of the SEC, if you wish to submit a proposal to be included in our proxy statement for the 2005 Annual Meeting, we must receive it by August 21, 2004. SEC rules contain standards as to whether shareholder proposals are required to be included in the proxy statement. Any such proposal will be subject to 17 C.F.R. [SECTION] 240.14a-8 of the rules and regulations promulgated by the SEC. In addition, under Westborough Financial Services's Bylaws, if you wish to bring other business before an annual meeting (which is not included in the proxy statement for the 2005 Annual Meeting), you must be a shareholder of record and have given timely notice in writing to the Clerk of Westborough Financial Services according to the procedures set forth in our Bylaws. By Order of the Board of Directors, /s/ John L. Casagrande John L. Casagrande Clerk Westborough, Massachusetts December 19, 2003 ========================================================================== To assure that your shares are represented at the Annual Meeting, please complete, sign, date and promptly return the accompanying proxy card in the postage-paid envelope provided. ========================================================================== 24 REVOCABLE PROXY Westborough Financial Services, Inc. This proxy is solicited on behalf of the Board of Directors of Westborough Financial Services, Inc. for the Annual Meeting of Stockholders to be held on Thursday, January 29, 2004. The undersigned stockholder of Westborough Financial Services, Inc. hereby appoints Paul F. McGrath and James E. Tashjian, or each of them, with full powers of substitution, to attend and act as proxy for the undersigned and to vote all shares of common stock of Westborough Financial Services, Inc. which the undersigned may be entitled to vote at the Annual Meeting of Stockholders to be held at the Wyndham Westborough Hotel located at 5400 Computer Drive, Westborough, Massachusetts 01581, on Thursday, January 29, 2004, at 3:00 p.m., local time, and at any adjournment or postponement thereof. THIS PROXY, WHEN PROPERLY EXECUTED, WILL BE VOTED IN THE MANNER DIRECTED HEREIN BY THE UNDERSIGNED STOCKHOLDER. IF YOU DO NOT GIVE US ANY DIRECTION, THIS PROXY WILL BE VOTED FOR THE PROPOSALS IN ITEMS 1 AND 2. (Continued on Reverse Side) PLEASE COMPLETE, SIGN AND DATE THIS PROXY CARD ON THE REVERSE SIDE AND RETURN IT IN THE ENCLOSED POSTAGE-PAID ENVELOPE. The Board of Directors recommends a vote "FOR" each of the proposals in Items 1 and 2. Please mark your vote as indicated in this example. [X] I will attend the annual meeting. [ ] (Please mark box if you plan to attend the annual meeting.) (Important: If your shares are not registered in your name, you will need additional documentation to attend the annual meeting.) 1. Election of five directors for terms of FOR WITHHOLD three years each and one director for a all nominees for all nominees term of two years. (except as otherwise Nominees: James N. Ball, Nelson F. Ball, indicated) Nancy M. Carlson, Benjamin H. Colonero, Jr., [ ] [ ] Roger B. Leland and Joseph F. MacDonough. Instruction: TO WITHOLD AUTHORITY to vote for any individual nominee, write that nominee's name in the space provided: ________________________________________________ 2. Ratify the appointment of Wolf & Company, P.C. as our independent public accountant for the fiscal year ending September 30, 2004. FOR AGAINST ABSTAIN [ ] [ ] [ ] The undersigned hereby acknowledges receipt of the Notice of Annual Meeting of Stockholders and the proxy statement for the annual meeting. (Signature(s))__________________________ Dated:__________________________________ Please sign exactly as your name appears on this proxy. Joint owners should each sign personally. If signing as attorney, executor, administrator, trustee or guardian, please include your full title. Corporate or partnership proxies should be signed by an authorized officer.