Filed Pursuant to Rule 424(b)(3)
                                                     Registration No. 333-100417










PROSPECTUS

                             SMARTSERV ONLINE, INC.

                          87,527 SHARES OF COMMON STOCK

     o    The selling  stockholders are offering to sell 87,527 shares of common
          stock, of which 64,995 are issuable upon exercise of warrants.

     o    We will not receive any proceeds from the offering of common stock.


     o    Our common  stock is traded and quoted on the Nasdaq  SmallCap  Market
          under the symbol  "SSOL." On February 6, 2003,  the last  reported bid
          price of our common stock was $1.45 and the last reported  asked price
          was $1.46.



     The address and telephone number of SmartServ's principal executive offices
are:

                                One Station Place
                               Stamford, CT 06902
                                 (203) 353-5950



SmartServ  is also  registering  6,948,225  shares of common stock and shares of
common stock  issuable upon the exercise of warrants on a separate  Registration
Statement on Form S-3 (333-100193). The concurrent registration of the 6,948,225
shares of common  stock and shares of common  stock  issuable  upon  exercise of
warrants should not affect the shares registered pursuant to this prospectus.


THE  SECURITIES  OFFERED  HEREBY  INVOLVE  A HIGH  DEGREE  OF RISK.  YOU  SHOULD
CAREFULLY  CONSIDER  THE  FACTORS  DESCRIBED  UNDER THE CAPTION  "RISK  FACTORS"
BEGINNING ON PAGE 4 OF THIS PROSPECTUS.

NEITHER  THE  SECURITIES  AND  EXCHANGE  COMMISSION  NOR  ANY  STATE  SECURITIES
COMMISSION  HAS APPROVED OR DISAPPROVED  THESE  SECURITIES OR DETERMINED IF THIS
PROSPECTUS  IS TRUTHFUL OR  COMPLETE.  ANY  REPRESENTATION  TO THE CONTRARY IS A
CRIMINAL OFFENSE.

                         ------------------------------


                The date of this Prospectus is February 14, 2003






                                TABLE OF CONTENTS

                                                                            Page
                                                                            ----
Summary of Prospectus..........................................................3
Risk Factors...................................................................4
Special Information About Forward Looking Statements...........................9
The Company...................................................................10
Recent Developments...........................................................10
Use of Proceeds...............................................................10
Selling Stockholders..........................................................11
Plan of Distribution..........................................................12
Indemnification of Directors and Officers.....................................14
Where You Can Find More Information About Us..................................15
Legal Matters.................................................................16
Experts.......................................................................16


                                      -2-




                              SUMMARY OF PROSPECTUS

You  should  read  the  following   summary  together  with  the  more  detailed
information  contained in this  prospectus.  Because this is only a summary,  it
does not contain all of the  information  that you should consider before buying
shares of our common  stock.  You  should  read the  entire  prospectus  and any
documents incorporated by reference carefully before purchasing SmartServ common
stock.

SUMMARY OF THE COMPANY

         SmartServ commenced  operations on August 20, 1993, and had its initial
public offering on March 21, 1996. We offer wireless applications,  development,
and hosting  services that allow  enterprises,  wireless  carriers and financial
services  firms to  deliver  content to their work  forces  and  customers.  Our
products  deliver  proprietary  information,  as well as delayed  and  real-time
financial market data, business and financial news, national weather reports and
other business and entertainment information in a user-friendly manner.

         We deliver  mobile  data  solutions  designed  to  generate  additional
revenue, increase operating efficiency,  and extend brand awareness for wireless
carriers,  enterprises and content providers. We offer standard and custom-built
applications  designed for a vast array of wireless  platforms and devices.  Our
applications can be delivered via Java(TM) 2 Platform, Micro Edition (J2ME(TM)),
QUALCOMM's Binary Runtime Environment for Wireless(TM) (BREW(TM))  architecture,
WAP and SMS, as well as RIM Blackberry and Pocket PC devices.

         Our plan of operation focuses on licensing our applications and related
services to  wireless  carriers  and  financial  services  firms.  For  wireless
carriers,  we deliver data and branded  content that can increase  wireless data
revenue and customer retention. For financial services firms, we offer solutions
that can  increase  productivity  and  customer  retention  through  the  mobile
delivery of proprietary  data, as well as market data and other useful  content.
Management  believes that SmartServ's primary source of revenues will be derived
from revenue-share  licensing  contracts with its wireless carrier and financial
services customers.

         Due to the substantial expenses and negative cash flows from operations
that we have incurred,  our auditors,  in their report contained in our December
31, 2001 financial  statements,  have indicated that there is substantial  doubt
about our  ability  to  continue  as a going  concern.  Although  the  Company's
financial  statements  have  been  prepared  on a  going  concern  basis,  which
contemplates  the  realization of assets and the  settlement of liabilities  and
commitments  in the normal  course of  business,  unless we are able to increase
revenue  and raise  additional  capital  from  investors,  we may not be able to
support our operations for an extended period of time.

SELECTED FINANCIAL DATA

         The selected  financial data presented below have been derived from and
should be read in  conjunction  with the  financial  statements  of the  Company
incorporated by reference herein (See "Where you can find more information about
us" on page 15).




   (In thousands)          Nine Months Ended           Year Ended          Six Months
                             September 30,            December 31,     Ended December 31,       Year Ended June 30,
                    -------------------------------  ----------------- ------------------  -------------------------------
                          2002            2001             2001               2000              2000            1999
                    ----------------  -------------  -----------------  -----------------  -------------   ---------------
                              (unaudited)
                                                                                         

Revenue              $          146   $      3,273   $        3,298     $        2,232     $      3,696    $       1,444
Net Income (Loss)    $       (4,833)  $    (10,354)  $      (14,820)    $        2,938     $    (30,994)   $      (7,124)
Accumulated Deficit  $  (69,655,266)  $(60,356,051)  $  (64,821,833)    $  (50,001,973)    $(52,939,564)   $ (21,946,005)



                                      -3-



                                  RISK FACTORS

BEFORE YOU BUY SHARES OF OUR  COMMON  STOCK,  YOU SHOULD BE AWARE THAT THERE ARE
VARIOUS  RISKS  ASSOCIATED  WITH THE  PURCHASE OF OUR COMMON  STOCK.  YOU SHOULD
CONSIDER  CAREFULLY  THESE  RISK  FACTORS,   TOGETHER  WITH  ALL  OF  THE  OTHER
INFORMATION  IN THIS  PROSPECTUS  AND ALL DOCUMENTS  INCORPORATED  BY REFERENCE,
BEFORE YOU DECIDE TO PURCHASE  SHARES OF OUR COMMON STOCK.  THE TRADING PRICE OF
OUR COMMON STOCK COULD  DECLINE DUE TO ANY OF THESE RISKS,  AND YOU MAY LOSE ALL
OR PART OF YOUR  INVESTMENT.  YOU  SHOULD  ALSO  REFER TO THE OTHER  INFORMATION
CONTAINED  IN  THIS  PROSPECTUS,  INCLUDING  THE  DOCUMENTS  WE  INCORPORATE  BY
REFERENCE UNDER "WHERE YOU CAN FIND MORE INFORMATION ABOUT US".

WE HAVE A HISTORY OF LOSSES AND IF WE DO NOT ACHIEVE PROFITABILITY WE MAY NOT BE
ABLE TO CONTINUE OUR BUSINESS

SmartServ has, since its inception,  incurred  substantial  recurring  operating
losses,  including  a net loss of  $4,833,433  for the nine month  period  ended
September 30, 2002, a net loss of  $14,819,860  for the year ended  December 31,
2001, and net losses of $30,993,559  and $7,124,126 for the years ended June 30,
2000 and 1999,  respectively.  Additionally,  we had an  accumulated  deficit of
$69,655,266  at September 30, 2002. We have  incurred  substantial  expenses and
commitments  and  continue  to have  negative  cash  flows from  operations.  We
currently use approximately $675,000 per month to sustain our operations. We can
give no assurance that we will be able to generate  sufficient revenues or raise
additional capital on satisfactory terms to support our operations.

OUR AUDITORS HAVE INDICATED THAT THERE IS  SUBSTANTIAL  DOUBT ABOUT  SMARTSERV'S
ABILITY TO CONTINUE AS A GOING CONCERN

Due to the substantial  expenses and negative cash flows from operations that we
have incurred,  our auditors, in their report contained in our December 31, 2001
financial  statements,  have indicated that there is substantial doubt about our
ability  to  continue  as  a  going  concern.   Although  SmartServ's  financial
statements have been prepared on a going concern basis,  which  contemplates the
realization of assets and the settlement of liabilities  and  commitments in the
normal  course  of  business,  unless  we are able to  increase  revenue,  raise
substantial  capital from investors,  or both, we may not be able to support our
operations  for an extended  period of time.  Our  financial  statements  do not
include  any   adjustments  to  reflect  the  possible  future  effects  on  the
recoverability and classification of assets or the amounts and classification of
liabilities  that may  result  from the  outcome  of  these  uncertainties.  The
conditions  cited by our  auditors  may  adversely  affect  the  willingness  of
potential clients and investors to do business with or invest in us.

WE MAY BE DELISTED FROM THE NASDAQ SMALLCAP MARKET, WHICH COULD ADVERSELY AFFECT
THE LIQUIDITY AND VOLATILITY OF OUR COMMON STOCK

We were recently moved from the Nasdaq  National  Market to the Nasdaq  SmallCap
Market. While we currently satisfy the Nasdaq SmallCap listing requirements,  we
cannot  guarantee  that we will be successful in remaining  listed on the Nasdaq
SmallCap  Market.  Delisting from the Nasdaq SmallCap Market could require us to
move our common  stock to the OTC Bulletin  Board.  The move to the OTC Bulletin
Board  would  decrease  the number of  investors  willing to trade in our common
stock,  and therefore  could  decrease the  liquidity and trading  volume of our
common  stock and  reduce the  number of market  makers  willing to trade in our
stock,  making it likely  that wider  fluctuations  in the  quoted  price of our
common stock would occur. As a result,  there is a risk that  stockholders  will
not be able to obtain  price  quotes that reflect the actual value of our common
stock.  Increases in the  volatility  of our common


                                      -4-


stock due to the decreased  number of  individuals  willing to trade in it could
also make it more  difficult  to  pledge  the  common  stock as  collateral,  if
stockholders  sought to do so,  because a lender  might be unable to  accurately
value the common stock.

If we are delisted from the SmallCap market,  we may become subject to the SEC's
penny stock rules.  Penny stocks are securities  with a price of less than $5.00
per share,  other  than  securities  that are  registered  on  certain  national
securities exchanges, that are quoted on Nasdaq or that meet certain conditions.
The  penny  stock  rules  require  delivery,  by a  broker-dealer  prior  to any
transaction in a penny stock, of a disclosure schedule about commissions payable
to  both  the  broker-dealer  and  the  registered  representative  and  current
quotations for the securities.  The rules also require that  broker-dealers send
monthly statements disclosing recent price information for each penny stock held
in the account and information on the limited market in penny stocks. Because of
the burden placed on  broker-dealers to comply with the penny stock rules, if we
are  delisted  from  Nasdaq  and  become  subject  to  the  penny  stock  rules,
stockholders may have difficulty selling our common stock in the open market.

IN THE PAST WE GENERATED  REVENUES  PRIMARILY FROM ONE LICENSING  AGREEMENT THAT
HAS BEEN TERMINATED

Our  revenues in the last two years were  generated  primarily  from a licensing
agreement with Data Transmission  Network  Corporation.  The licensing agreement
terminated  on August 31,  2001.  Since that time we have been unable to replace
the revenues lost by the  termination  of the agreement  with Data  Transmission
Network  Corporation.  Our revenues have  declined  from  $3,273,000 in the nine
months ended  September 30, 2001 to $146,500 in the nine months ended  September
30, 2002. In order for SmartServ's  financial condition to improve, we will need
to enter into new licensing agreements to replace the lost revenues and existing
agreements will have to produce greater revenues.  We can give no assurance that
our current or future license  agreements will generate  sufficient  revenues to
support our operations.

SUBSTANTIALLY ALL OF OUR CURRENT REVENUE COMES FROM ONE CUSTOMER,  SALOMON SMITH
BARNEY, AND THE LOSS OF SUCH CUSTOMER WOULD ADVERSELY AFFECT OUR REVENUES

95.1% of our revenues  were  generated  through our licensing  arrangement  with
Salomon  Smith  Barney for the nine months  ended  September  30,  2002.  If the
licensing  agreement  with Salomon  Smith Barney were  terminated,  our revenues
would be adversely affected. We anticipate that, in the future, our results from
operations  will depend upon numerous  factors  including the  introduction  and
market  acceptance  of new products  and  services,  execution of new  licensing
agreements,   establishing   alliances   with  strategic   marketing   partners,
competition and the regulatory environment.  We anticipate that our results from
operations  for the  immediate  future will  continue to depend to a significant
extent upon revenues from a small number of customers.  In order to increase our
revenues, we will need to attract and retain additional  customers.  Our failure
to obtain a sufficient number of additional customers would adversely affect our
results of operations.

OUR BUSINESS DEPENDS UPON REVENUE-SHARE  AGREEMENTS WITH CARRIERS AND ENTERPRISE
CUSTOMERS AND SUCH REVENUES MAY NOT MATERIALIZE

We  intend  to sell  our  products  and  services  primarily  by  entering  into
non-exclusive  agreements  with  carriers  and  enterprise  customers  who would
promote such products and services to their subscribers,  employees and clients.
Our success will depend on:

     o    our ability to continue to enter into these  agreements  with carriers
          and enterprise customers;


                                      -5-



     o    the ultimate success of these carriers and enterprise customers; and
     o    their ability to successfully  market, sell and generate revenues from
          our products and services.

Our failure to successfully  maintain these  relationships or the failure of our
customers to develop and sustain a market for our  products  and services  would
have a material adverse affect on our overall performance.

WE INSTITUTED A REALIGNMENT OF OUR  INFRASTRUCTURE  AND COST REDUCTION  PROGRAM,
WHICH MAY LIMIT OUR ABILITY TO EFFECTIVELY COMPETE IN THE FUTURE

In May 2002,  we commenced an effort to realign our  infrastructure  and related
overhead to correlate  with  reductions  in projected  revenue.  As part of this
effort,  we closed our United  Kingdom and Hong Kong sales offices and downsized
domestic  operations  through  staff  and  other  cost  reductions  to  a  level
sufficient  to support our projected  operations  through the remainder of 2002.
Personnel have been reduced from 66 in May to 44 in January 2003. The closure of
our sales offices in the United Kingdom and Hong Kong and the overall  reduction
in  staff  may  prevent  us from  effectively  competing  in  markets  overseas.
Additionally,  if the economy improves, our staff reductions may prevent us from
fully exploiting  opportunities  in the United States.  Our inability to compete
and take advantage of  opportunities  may prevent us from generating  sufficient
revenues to support our operations.

THE MARKET FOR OUR BUSINESS IS IN THE DEVELOPMENT  STAGE AND MAY NOT ACHIEVE THE
GROWTH WE EXPECT

Online  information and  transactional  services,  as well as the convergence of
wireless and Internet  technologies,  are developing markets.  Our future growth
and  profitability  will depend,  in part,  upon  consumer  acceptance of online
information and transactional services in general and a significant expansion in
the  consumer  market for the delivery of such  services  via mobile  phones and
other wireless devices.  Even if these markets  experience  substantial  growth,
there can be no assurance  that our products and services  will be  commercially
successful  or will  benefit  from  such  growth.  Further,  even  if  initially
successful,  any  continued  development  and  expansion  of the  market for our
products and services will depend in part upon our ability to create and develop
additional  products and adjust  existing  products in accordance  with changing
consumer  preferences,  all at  competitive  prices.  Our failure to develop new
products  and  generate  revenues  could have a material  adverse  effect on our
financial condition and operating results.

WE COMPETE AGAINST LARGER, WELL KNOWN COMPANIES WITH GREATER RESOURCES

The market for wireless data services is highly  competitive  and involves rapid
innovation and technological change,  shifting consumer preferences and frequent
new product and service  introductions.  Most of our  competitors  and potential
competitors  have  substantially  greater  financial,  marketing  and  technical
resources than we have. Increased competition in the market for our products and
services could limit our ability to expand and  materially and adversely  affect
our results from operations.

The  principal  competitive  factors  in both the  Internet-based  and  wireless
services industries include content,  product features and quality, ease of use,
access to distribution  channels,  brand recognition,  reliability and price. We
believe  that  potential  new   competitors,   including  large  multimedia  and
information  system  companies,  are  increasing  their focus on  wireless  data
delivery.  We face  competition  from numerous  services  delivered  through the
Internet to personal computers. Although in its infancy, the wireless arena also
has its competitors,  such as Semotus Solutions,  Inc., I3 Mobile,  Inc., Aether


                                      -6-



Systems,  Inc.,  724  Solutions,  Inc.,  Everypath,  and  Infospace.  We  expect
competition  to increase from  existing  competitors  and from new  competitors,
including telecommunications companies.

The market data and other content provided in our products is generally licensed
through  non-exclusive  content  distribution  agreements.   While  we  are  not
dependent on any single content provider, existing and potential competitors may
enter into  agreements  with these and other such providers and thereby  acquire
the  ability  to  deliver  online  information  substantially  similar  to those
provided by us.

WE ARE  HIGHLY  DEPENDENT  ON  OUR  EXECUTIVE  OFFICERS  AND  SEVERAL  TECHNICAL
EMPLOYEES,  THE LOSS OF ANY OF WHOM COULD  HAVE AN ADVERSE  IMPACT ON OUR FUTURE
OPERATIONS

We believe  that,  due to the rapid  pace of  innovation  within  our  industry,
factors such as the  technological and creative skills of our personnel are more
important in  establishing  and  maintaining  a leadership  position  within the
industry  than legal  protections  of our  technology.  We are  dependent on our
ability to  recruit,  retain  and  motivate  high  quality  personnel.  However,
competition  for such  personnel  is intense  and the  inability  to attract and
retain additional qualified employees or the loss of current key employees could
materially and adversely  affect our business,  operating  results and financial
condition.  We  maintain  and are the  sole  beneficiary  of a  key-person  life
insurance  policy  on the  life of (1) Mr.  Sebastian  E.  Cassetta,  our  Chief
Executive  Officer,  in the amount of $1,000,000 and (2) Mr. Mario F. Rossi, our
Executive Vice President of Technology,  in the amount of $500,000.  The loss of
the services of either Mr.  Cassetta or Mr. Rossi would have a material  adverse
effect upon our business, financial condition and results of operations.

PROVISIONS IN OUR CHARTER MAY MAKE IT MORE  DIFFICULT FOR A PERSON TO ACQUIRE US
AT A PREMIUM TO OUR CURRENT MARKET VALUE

Our charter  restricts the ability of our  stockholders  to call a stockholders'
meeting  and  provides  that our  stockholders  may not act by written  consent.
Additionally,  our Board of Directors  is divided  into three  classes with each
class  being  elected  by our  stockholders  in  different  years.  Our  charter
restricts the ability of our  stockholders to change the number of directors and
classes  of our Board of  Directors.  These  provisions  may have the  effect of
deterring  or delaying  certain  transactions  involving  an actual or potential
change in control of SmartServ, including transactions in which our stockholders
might  otherwise  receive a premium for their  shares over then  current  market
prices,  and may limit the ability of our  stockholders to approve  transactions
that they may deem to be in their best interests.

YOUR OWNERSHIP  INTEREST,  VOTING POWER AND THE MARKET PRICE OF OUR COMMON STOCK
MAY DECREASE  BECAUSE WE HAVE ISSUED,  AND MAY CONTINUE TO ISSUE,  A SUBSTANTIAL
NUMBER OF SECURITIES CONVERTIBLE OR EXERCISABLE INTO OUR COMMON STOCK

We have issued common stock, options, warrants and convertible notes to purchase
our common  stock,  and in the future we may issue  additional  shares of common
stock, options, warrants, preferred stock or other securities exercisable for or
convertible  into our common stock. At January 15, 2003,  there were $392,000 of
our prepaid warrants  outstanding that were then convertible into 461,393 shares
of our common stock. Additionally,  we have issued convertible debt and warrants
to investors and  consultants  and granted options to employees for the purchase
of 6,527,393 shares of our common stock.  Except for 1,205,000 shares subject to
employee stock options,  substantially  all of such shares have been  registered
for resale under the Securities  Act.  Additional  shares are available for sale
under Rule 144 of the  Securities  Act.  Sales of these  shares or the  market's
perception that sales could occur may cause the market price of our common stock
to fall and may make it more  difficult for us to sell equity  securities in the
future at a time and price that we deem appropriate or to use equity  securities
as consideration for future acquisitions.


                                      -7-



IN THE PAST WE HAVE  RELIED  UPON  DEBT AND  EQUITY  FINANCING  TO  SUSTAIN  OUR
OPERATIONS AND MAY CONTINUE TO DO SO IN THE NEAR FUTURE

In the past we have  relied  upon  debt and  equity  financing  to  sustain  our
operations. Although we are currently attempting to sell SmartServ securities to
support our operations,  the current  economic  climate,  as well as our current
operating and financial condition,  makes it difficult to locate purchasers.  If
we are unable to sell a  sufficient  number of SmartServ  securities,  we may be
unable to sustain our operations for an extended  period of time.  Even if there
are potential  investors  currently willing to purchase our securities,  we will
need additional  investment in the future. We can give no assurance that we will
be able to raise  sufficient  capital  now or in the future  through the sale of
SmartServ securities to support our operations.

WE MAY NOT BE ABLE TO ADEQUATELY PROTECT OUR PROPRIETARY RIGHTS

SmartServ  has  designed and  developed  its own "device  agnostic"  information
platform,  made up of its  patent-pending  W2W  MiddlewareTM and its content and
processing engines. This platform is comprised of the W2W MiddlewareTM, based on
the  Windows  NT  operating  system  and  the  authorization,  quote,  news  and
transaction  engines,  based on Hewlett-Packard  Company's Unix operating system
and Oracle Corp.'s version 9i parallel server database. This platform supports a
wide array of browsers  and client side  environments  operating on wireless and
wired networks.

SmartServ  relies upon a  combination  of  contract  provisions,  trade  secret,
patent,  trademark  and  copyright  laws  to  protect  its  proprietary  rights.
SmartServ  licenses its  products and related  services  under  agreements  that
contain terms and conditions prohibiting the unauthorized use or reproduction of
those products and services.  Although  SmartServ  intends to protect its rights
vigorously, there can be no assurance that any of the foregoing measures will be
successful.

We  believe  that our  registered  marks  "SmartServ  Online",  "SmartServ"  and
"MobileMarkets" have significant value and are important to the marketing of our
services. There can be no absolute assurance,  however, that our marks do not or
will not  violate  the  proprietary  rights of others,  that our marks  would be
upheld if challenged or that we would not be prevented from using our marks, any
of which  could  have an  adverse  effect  on us. In  addition,  there can be no
assurance  that we will have the  financial  resources  necessary  to enforce or
defend our marks.

SmartServ  believes  that none of its  products,  services,  trademarks or other
proprietary rights infringe on the proprietary rights of third parties. However,
there can be no assurance that third parties will not assert infringement claims
against us with  respect to current  features,  content or  services or that any
such assertion may not require us to enter into royalty  arrangements  or result
in litigation.

WE ARE INVOLVED IN SEVERAL PENDING LEGAL PROCEEDINGS  WHICH, IF RESOLVED AGAINST
US, COULD CAUSE DILUTION TO OUR STOCKHOLDERS AND HAVE A MATERIAL NEGATIVE IMPACT
ON OUR OPERATIONS


On or about June 4, 1999,  Michael Fishman,  our former Vice President of Sales,
commenced an action against us, Sebastian E. Cassetta (our Chairman of the Board
and Chief Executive  Officer),  Steven Francesco (our former President) and four
others  in  the  Connecticut   Superior  Court  for  the  Judicial  District  of
Stamford/Norwalk at Stamford alleging breach of his employment contract,  breach
of duty of good faith and fair dealing, fraudulent misrepresentation,  negligent
misrepresentation,  intentional  misrepresentation  and failure to pay wages. On
February 11, 2003,  the complaint  was dismissed on the merits after trial.  Mr.
Fishman has until March 13, 2003 to appeal the decision.



                                      -8-



On or about February 29, 2000, Commonwealth  Associates,  L.P.  ("Commonwealth")
filed a  complaint  against  us in the  Supreme  Court of the State of New York,
County of New York.  The  complaint  alleges  that on or about  August 19, 1999,
Commonwealth and SmartServ  entered into an engagement  letter pursuant to which
Commonwealth was to provide financial  advisory and investment  banking services
to SmartServ in connection  with a possible  combination  between  SmartServ and
Data  Link  Systems   Corporation.   The  engagement   letter   provided  for  a
nonrefundable  fee of  $15,000  payable in cash or common  stock at  SmartServ's
option. The complaint alleges that SmartServ elected to pay the fee in stock and
seeks  13,333  shares  of  common  stock or at least  $1,770,000  together  with
interest and costs.  We have denied the material  allegations  of the complaint,
including the  allegation  that we elected to pay in stock.  A trial was held in
New York  Supreme  Court on  November  7 and 8,  2002.  The  parties  have filed
post-trial  pleadings  and are awaiting  the decision of the court.  Although we
have vigorously defended this action,  there can be no assurance that we will be
successful. The unfavorable outcome of such action could have a material adverse
effect on our results of operations, financial condition and cash flows.


              SPECIAL INFORMATION ABOUT FORWARD-LOOKING STATEMENTS

         Some  of the  statements  in this  prospectus  or in the  documents  we
incorporate by reference are "forward-looking  statements" within the meaning of
the Private  Securities  Litigation  Reform Act of 1995.  These  forward-looking
statements  involve  certain known and unknown  risks,  uncertainties  and other
factors which may cause our actual  results,  performance or  achievements to be
materially  different  from any  future  results,  performance  or  achievements
expressed or implied by these forward-looking statements. These factors include,
among  others,  the factors set forth  above  under  "Risk  Factors."  The words
"believe," "expect,"  "anticipate,"  "intend" and "plan" and similar expressions
identify forward-looking  statements. We caution you not to place undue reliance
on these  forward-looking  statements.  We undertake no  obligation to update or
revise any  forward-looking  statements  or publicly  announce the result of any
revisions to any of the  forward-looking  statements in this document to reflect
future events or developments.


                                      -9-


                                   THE COMPANY

         SmartServ commenced  operations on August 20, 1993, and had its initial
public  offering on March 21,  1996.  SmartServ  offers  wireless  applications,
development and hosting services that allow  enterprises,  wireless carriers and
financial  services firms to deliver content to their work forces and customers.
SmartServ's  products deliver  proprietary  information,  as well as delayed and
real-time  financial market data,  business and financial news, national weather
reports and other  business and  entertainment  information  in a  user-friendly
manner.

         SmartServ   delivers   mobile  data  solutions   designed  to  generate
additional revenue,  increase operating  efficiency,  and extend brand awareness
for wireless  carriers,  enterprises  and content  providers.  SmartServ  offers
standard  and  custom-built  applications  designed for a vast array of wireless
platforms  and  devices.  Our  applications  can be  delivered  via  Java(TM)  2
Platform, Micro Edition,  QUALCOMM's Binary Runtime Environment for Wireless(TM)
architecture, WAP and SMS, as well as RIM Blackberry and Pocket PC devices.

         SmartServ's plan of operation focuses on licensing our applications and
related services to wireless carriers and financial services firms. For wireless
carriers, SmartServ delivers data and branded content that can increase wireless
data revenue and customer  retention.  For financial  services  firms,  we offer
solutions  that can increase  productivity  and customer  retention  through the
mobile  delivery of  proprietary  data,  as well as market data and other useful
content. Management believes that SmartServ's primary source of revenues will be
derived from  revenue-share  licensing  contracts with its wireless  carrier and
financial services customers.

         Currently  SmartServ's  customer and distribution  relationships  exist
across a network of wireless carriers,  strategic partners and a major financial
institution,  including Verizon Wireless, AT&T Wireless,  Nextel, Motorola, U.S.
Cellular,  QUALCOMM,  TELUS  Mobility and Salomon Smith Barney.  SmartServ  also
offers content branded by Forbes.com,  BusinessWeek  Online, Dow Jones, The Wall
Street Journal Online, and S&P Comstock.


                               RECENT DEVELOPMENTS

         In  May  2002,   SmartServ   commenced   an  effort  to   realign   its
infrastructure  and related overhead.  As part of this effort,  SmartServ closed
its United Kingdom and Hong Kong sales offices and downsized domestic operations
through staff and other cost reductions.  Personnel have been reduced from 66 in
May 2002 to 44 in January 2003. SmartServ will continue to analyze costs related
to   infrastructure,   personnel,   and  other  expenses  and  make  appropriate
adjustments as necessary.


                                 USE OF PROCEEDS


         Each selling  stockholder  is selling all of the shares covered by this
prospectus for his, her or its own account. Accordingly, we will not receive any
proceeds from the resale of the shares. We will, however, receive $74,398 if all
of the warrants for the underlying  shares of common stock being  registered are
exercised.  We expect to use  these  proceeds,  if any,  for  general  corporate
purposes.


                              SELLING STOCKHOLDERS

         The  shares  being  registered  are shares of common  stock  underlying
non-callable  warrants issued in a June 5, 2002 private  placement and shares of
common  stock which have been issued  pursuant to the


                                      -10-


exercise of non-callable  warrants issued in the June 5, 2002 private placement.
On June 5, 2002,  each of the  selling  stockholders  was issued a  non-callable
warrant  exercisable for 98,214 shares of common stock at $1.47 per share.  Each
of the  non-callable  warrants  expire on June 5, 2007,  provide for  equivalent
adjustments  in the event of stock  splits,  dividends  or similar  events,  and
provide that in the event of a consolidation, merger or pro-rata distribution of
cash or property,  the selling  stockholders will be entitled to receive cash or
property as if they owned common stock of SmartServ.  The non-callable  warrants
also  provide  that their  exercise  price be adjusted  downwards  if  SmartServ
engages  in sales  of its  common  stock,  or other  securities  convertible  or
exercisable  into its common stock,  at a price per share less than the exercise
price of the non-callable warrants.

         On September 9, 2002,  SmartServ sold warrants  exercisable at $.85 per
share as part of units  consisting  of  common  stock  and  warrants.  This sale
triggered the anti-dilution provisions of the non-callable warrants owned by the
selling stockholders.  Therefore, the non-callable warrants owned by each of the
selling  stockholders  were  exercisable for 169,853 shares of SmartServ  common
stock at $.85 per share as of September 9, 2002.  SmartServ is  registering  the
shares being sold by the selling stockholders  pursuant to a registration rights
agreement  entered into by  SmartServ  and the selling  stockholders  on June 5,
2002.  Pursuant to the registration  rights agreement,  SmartServ is required to
file a registration statement registering 125% of the total number of shares the
selling  stockholders may sell at any time that the number of shares the selling
stockholders  beneficially own is greater than 85% of the total number of shares
registered for resale by the selling stockholders.

         Subsequent to September 9, 2002,  Bonanza Master Fund,  Ltd.  exercised
its  non-callable  warrants and was issued  169,853  shares of SmartServ  common
stock and Vertical Ventures Investments LLC partially exercised its non-callable
warrants and was issued 35,000 shares of SmartServ common stock.


         The following  table sets forth the names of the selling  stockholders,
the  number  of  shares  of  common  stock  beneficially  owned  by the  selling
stockholders  as of January 31, 2003, the number of shares of common stock being
offered by the selling  stockholders,  the number of shares of common stock each
selling  stockholder will  beneficially own if the stockholder  sells all of the
shares being registered and the selling  stockholder's  percentage  ownership of
SmartServ  common stock if all the shares in the  offering are sold.  The shares
being offered hereby are being  registered to permit public  secondary  trading,
and the selling stockholders may offer all or part of the shares for resale from
time to time. However,  the selling stockholders are under no obligation to sell
all or any portion of such shares nor are the selling stockholders  obligated to
sell any shares immediately under this prospectus.  All information with respect
to share ownership has been furnished by the selling  stockholders.  Because the
selling  stockholders may sell all or part of their shares,  no estimates can be
given as to the  number  of  shares  of  common  stock  that will be held by the
selling stockholders upon termination of any offering made hereby.


         The shares being offered for resale by the selling stockholders consist
of shares of common stock underlying  non-callable  warrants issued in a June 5,
2002  private  placement  and  shares of common  stock  which  have been  issued
pursuant to the  exercise of  non-callable  warrants  issued in the June 5, 2002
private   placement.   The   non-callable   warrants   are  subject  to  certain
anti-dilution adjustments and the number registered is an estimate of the number
of shares  that will be  issued  upon  exercise  of such  warrants.  None of the
selling  stockholders  have and,  within the past three years have not had,  any
position,  office  or  other  material  relationship  with  us  or  any  of  our
predecessors or affiliates.


                                      -11-






                                           Shares of Common                        Beneficial      Percent of Class
                                                 Stock           Shares of      Ownership After       Owned After
                                             Beneficially      Common Stock     Offering If All     Offering if All
          Selling Stockholders                   Owned          to be Sold      Shares Are Sold     Shares Are Sold
- ------------------------------------       ----------------    ------------     ---------------    ----------------
                                                                                             
Vertical Ventures Investments LLC(1)           134,853              64,995                 0(3)            *

Bonanza Master Fund, Ltd.(2)                    22,532              22,532                 0               *
                                           ----------------    ------------     ---------------    ----------------
Total                                          157,385              87,527                 0               *


- -----------------
* Less than 1%.
1.   We have been  advised by  Vertical  Ventures  Investments  LLC that  Joshua
     Silverman,  an authorized  signatory of Vertical Ventures  Investments LLC,
     has voting and investment control over the securities beneficially owned by
     Vertical  Ventures  Investments  LLC.  Shares of common stock  beneficially
     owned consists of non-callable warrants.  Shares of common stock to be sold
     consists  of 22,532  shares of  common  stock  issuable  upon  exercise  of
     non-callable  warrants  and 42,463  shares of common  stock  issuable  upon
     potential anti-dilution adjustments to the non-callable warrants.
2.   We have been  advised by Bonanza  Master  Fund Ltd.  that Bernay Box is the
     controlling  person of  Bonanza  Master  Fund LLC.  Shares of common  stock
     beneficially owned and to be sold consist of 22,532 shares of common stock.
3.   Assumes  that  112,321  shares  of  common  stock  underlying  non-callable
     warrants registered under registration statement number 333-90852 will also
     be sold.



                              PLAN OF DISTRIBUTION

         The  selling  stockholders  and any of their  pledgees,  assignees  and
successors-in-interest  may, from time to time,  sell any or all of their shares
of common stock on any stock exchange,  market or trading  facility on which the
shares  are traded or in private  transactions.  These  sales may be at fixed or
negotiated  prices.  The  selling  stockholders  may  use any one or more of the
following methods when selling shares:

     o    ordinary   brokerage   transactions  and  transactions  in  which  the
          broker-dealer solicits purchasers;
     o    block  trades  in which the  broker-dealer  will  attempt  to sell the
          shares as agent but may  position and resell a portion of the block as
          principal to facilitate the transaction;
     o    purchases  by  a   broker-dealer   as  principal  and  resale  by  the
          broker-dealer for its account;
     o    an  exchange   distribution  in  accordance  with  the  rules  of  the
          applicable exchange;
     o    privately negotiated transactions; o short sales;
     o    broker-dealers  may  agree  with the  Selling  Stockholders  to sell a
          specified number of such shares at a stipulated price per share;
     o    a combination of any such methods of sale; and
     o    any other method permitted pursuant to applicable law.

         The selling  stockholders may also sell shares under Rule 144 under the
Securities Act of 1933, if available, rather than under this prospectus.

         Broker-dealers  engaged by the  selling  stockholders  may  arrange for
other  broker-dealers  to  participate  in  sales.  Broker-dealers  may  receive
commissions or discounts from the selling stockholders


                                      -12-


(or, if any  broker-dealer  acts as agent for the purchaser of shares,  from the
purchaser) in amounts to be negotiated.  The selling  stockholders do not expect
these  commissions  and  discounts  to exceed what is  customary in the types of
transactions involved.

         The  selling  stockholders  may  from  time to time  pledge  or grant a
security interest in some or all of the shares of common stock or warrants owned
by them and, if they default in the  performance  of their secured  obligations,
the  pledgees or secured  parties may offer and sell the shares of common  stock
from  time  to time  under  this  prospectus,  or  under  an  amendment  to this
prospectus under Rule 424(b)(3) or other applicable  provision of the Securities
Act of 1933  amending the list of selling  stockholders  to include the pledgee,
transferee or other  successors in interest as selling  stockholders  under this
prospectus.

         The selling  stockholders  also may transfer the shares of common stock
in  other  circumstances,  in  which  case the  transferees,  pledgees  or other
successors  in interest  will be the selling  beneficial  owners for purposes of
this prospectus.

         The  selling  stockholders  and any  broker-dealers  or agents that are
involved  in selling  the shares may be deemed to be  "underwriters"  within the
meaning of the  Securities  Act of 1933 in connection  with such sales.  In such
event, any commissions  received by such broker-dealers or agents and any profit
on the resale of the shares  purchased by them may be deemed to be  underwriting
commissions  or  discounts  under  the  Securities  Act of  1933.  Each  selling
stockholder  has  informed  SmartServ  that it does not have  any  agreement  or
understanding,  directly or indirectly, with any person to distribute the common
stock.

         SmartServ  is  required  to pay all fees and  expenses  incident to the
registration  of the  shares.  SmartServ  has agreed to  indemnify  the  selling
stockholders against certain losses, claims, damages and liabilities,  including
liabilities under the Securities Act of 1933.

         SmartServ  has agreed to indemnify the selling  stockholders  and their
directors,  officers,  shareholders,  partners,  employees  and  agents  for any
liability that any such person may incur because of any breach of the securities
purchase  agreement  or any  action  brought  against  such  persons  due to the
execution of the securities purchase agreement and the documents relating to the
securities purchase agreement. SmartServ will also indemnify each of the persons
indicated  in the  immediately  preceding  sentence  for  legal  fees and  other
expenses  incurred  in  connection  with a  breach  of the  securities  purchase
agreement or an action  relating to the securities  purchase  agreement  brought
against such person.

         With   certain   exceptions,   Regulation   M  precludes   the  selling
stockholders,  any affiliated purchasers,  and any broker-dealer or other person
who  participates  in such  distribution  from  bidding  for or  purchasing,  or
attempting to induce any person to bid for or purchase any security which is the
subject  of  the  distribution  until  the  entire   distribution  is  complete.
Regulation M also prohibits any bids or purchases made in order to stabilize the
price of a security in connection with the distribution of that security. All of
the  foregoing  may  affect  the  marketability  of the  shares  offered by this
prospectus.



                    INDEMNIFICATION OF DIRECTORS AND OFFICERS

         Section  102(b)(7)  of the  Delaware  General  Corporate  Law  ("DGCL")
enables  a  corporation  in its  original  certificate  of  incorporation  or an
amendment thereto to eliminate or limit the personal  liability of a director to
a corporation or its  stockholders  for  violations of the director's  fiduciary
duty, except:

     o    for any breach of a director's  duty of loyalty to the  corporation or
          its stockholders,


                                      -13-


     o    for acts or omissions not in good faith or which  involve  intentional
          misconduct or a knowing violation of law,
     o    pursuant  to  Section  174 of the DGCL  (providing  for  liability  of
          directors  for  unlawful   payment  of  dividends  or  unlawful  stock
          purchases or redemptions), or
     o    for any transaction from which a director derived an improper personal
          benefit.

         The Amended and  Restated  Certificate  of  Incorporation  of SmartServ
provides  for the  elimination  of the  liability  of  directors  to the  extent
permitted by the DGCL.

         Section  145 of the DGCL  provides,  in  summary,  that  directors  and
officers of Delaware corporations are entitled, under certain circumstances,  to
be indemnified against all expenses and liabilities  (including attorney's fees)
incurred by them as a result of suits brought  against them in their capacity as
a  director  or  officer,  if they  acted in good  faith  and in a  manner  they
reasonably  believed  to be in or not  opposed  to  the  best  interests  of the
corporation, and, with respect to any criminal action or proceeding, if they had
no reasonable  cause to believe  their  conduct was  unlawful;  provided that no
indemnification  may be made against expenses in respect of any claim,  issue or
matter  as to  which  they  shall  have  been  adjudged  to  be  liable  to  the
corporation,  unless and only to the extent  that the court in which such action
or  suit  was  brought  shall  determine  upon  application  that,  despite  the
adjudication of liability but in view of all the circumstances of the case, they
are fairly and  reasonably  entitled to indemnity  for such  expenses  which the
court shall deem proper. Any such indemnification may be made by the corporation
only  as  authorized  in  each  specific  case  upon  a  determination   by  the
stockholders or disinterested  directors that  indemnification is proper because
the indemnitee has met the applicable  standard of conduct.  SmartServ's by-laws
entitle  officers and directors of SmartServ to  indemnification  to the fullest
extent permitted by the DGCL.

         SmartServ  has agreed to indemnify  each of its  directors  and certain
officers against certain liabilities, including liabilities under the Securities
Act of 1933. In addition,  SmartServ  maintains an insurance policy with respect
to potential  liabilities  of its directors and  officers,  including  potential
liabilities under the Securities Act of 1933.

         Insofar as indemnification for liabilities arising under the Securities
Act of 1933 may be permitted to directors,  officers and controlling  persons of
SmartServ  pursuant to the provisions  described above, or otherwise,  SmartServ
has been advised that in the opinion of the SEC such  indemnification is against
public  policy as expressed  in the  Securities  Act of 1933 and is,  therefore,
unenforceable.  In the  event  that a claim  for  indemnification  against  such
liabilities (other than the payment by SmartServ of expenses incurred or paid by
a director, officer or controlling person of SmartServ in the successful defense
of any action,  suit or  proceeding)  is asserted by such  director,  officer or
controlling person in connection with the securities being registered, SmartServ
will,  unless in the  opinion of its  counsel  the  matter  has been  settled by
controlling  precedent,  submit  to a  court  of  appropriate  jurisdiction  the
question  whether  such  indemnification  by  it is  against  public  policy  as
expressed in the Securities  Act and will be governed by the final  adjudication
of such issue.


                  WHERE YOU CAN FIND MORE INFORMATION ABOUT US

         We file annual,  quarterly and special  reports,  proxy  statements and
other  information  with the SEC.  You may read and copy any document we file at
the SEC's public  reference  room at 450 Fifth Street,  N.W.,  Washington,  D.C.
20549.  Please call the SEC at  1-800-SEC-0330  for further  information  on the
public reference room. Our SEC filings are also available to the public from the
SEC's Website at "http://www.sec.gov."


                                      -14-



         We have  filed  with the SEC a  registration  statement  on Form S-3 to
register  shares  of  our  common  stock.   This  prospectus  is  part  of  that
registration  statement  and, as permitted by the SEC's rules,  does not contain
all  the  information  included  in  the  registration  statement.  For  further
information  with  respect  to us or our  common  stock,  you may  refer  to the
registration  statement and to the exhibits  filed as part of that  registration
statement.  You can review and copy the registration  statement and its exhibits
at the public reference facilities maintained by the SEC as described above. The
registration  statement,  including its exhibits, is also available on the SEC's
web site.

         This prospectus may contain  summaries of contracts or other documents.
Because they are summaries,  they will not contain all of the  information  that
may be important to you. If you would like complete information about a contract
or  other  document,  you  should  read  the copy  filed  as an  exhibit  to the
registration statement.

         The SEC allows us to "incorporate by reference" the information we file
with them,  which means that we can  disclose  important  information  to you by
referring you to those documents.  The information  incorporated by reference is
considered to be a part of this  prospectus,  and information that we file later
with the SEC  will  automatically  update  or  supersede  this  information.  We
incorporate  by reference  the  documents  listed below and any future filing we
will  make  with  the SEC  under  Sections  13(a),  13(c),  14 or  15(d)  of the
Securities Exchange Act of 1934, as amended:

     o    Quarterly  Report on Form 10-QSB for the quarter  ended  September 30,
          2002 filed with the SEC on November 18, 2002
     o    Current Report on Form 8-K dated  September 9, 2002 filed with the SEC
          on September 13, 2002
     o    Quarterly  Report on Form 10-QSB for the  quarter  ended June 30, 2002
          filed with the SEC on August 14, 2002
     o    Quarterly  Report on Form 10-QSB for the quarter  ended March 31, 2002
          filed with the SEC on May 17, 2002
     o    Amended  Annual  Report on Form  10-KSB/A  for the  fiscal  year ended
          December 31, 2001 filed with the SEC on April 30, 2002
     o    Annual  Report on Form 10-KSB for the fiscal year ended  December  31,
          2001 filed with the SEC on April 16, 2002
     o    The   description   of   SmartServ's   common   stock   contained   in
          Post-Effective  Amendment No. 1 to the Registration  Statement on Form
          SB-2 (333-34940) filed with the SEC on January 31, 2002

         You may request a copy of these  filings,  at no cost, by writing to us
at our executive offices at One Station Place,  Stamford,  CT 06902,  Attention:
Thomas W. Haller, or by calling us at (203) 353-5950.


                                  LEGAL MATTERS

         The validity of the shares of common stock  offered in this  prospectus
has been  passed  upon for us by Jenkens &  Gilchrist  Parker  Chapin  LLP,  The
Chrysler Building, 405 Lexington Avenue, New York, New York 10174. Its telephone
number is (212) 704-6000.


                                      -15-


                                     EXPERTS

         The  consolidated   financial  statements  of  SmartServ  Online,  Inc.
appearing in SmartServ  Online,  Inc.'s Annual Report (Form 10-KSB) for the year
ended  December  31,  2001 have been  audited by Ernst & Young LLP,  independent
auditors,  as set forth in their report thereon  (which  contains an explanatory
paragraph  describing  conditions that raise substantial doubt about SmartServ's
ability  to  continue  as a  going  concern  as  described  in  Note  1  to  the
consolidated  financial  statements) included therein and incorporated herein by
reference.  Such consolidated  financial  statements are incorporated  herein by
reference in reliance  upon such report  given on the  authority of such firm as
experts in accounting and auditing.








===================================    =========================================


                                                 SMARTSERV ONLINE, INC.




                                                   87,527 SHARES OF
                                                     COMMON STOCK






     WE  HAVE  NOT  AUTHORIZED  ANY
DEALER,  SALESPERSON  OR ANY  OTHER
PERSON TO GIVE ANY  INFORMATION  OR
TO REPRESENT ANYTHING NOT CONTAINED
IN THIS  PROSPECTUS.  YOU  MUST NOT
RELY     ON    ANY     UNAUTHORIZED
INFORMATION.  THIS  PROSPECTUS DOES
NOT OFFER TO SELL OR BUY ANY SHARES
IN  ANY  JURISDICTION  WHERE  IT IS
UNLAWFUL.  THE  INFORMATION IN THIS
PROSPECTUS   IS   CURRENT   AS   OF
FEBRUARY 14, 2003



    --------------------                          --------------------

                                                       PROSPECTUS

    --------------------                          --------------------




====================================   =========================================



                                    E-1