Filed Pursuant to Rule 424(b)(3)
Registration No. 333-100193

PROSPECTUS

SMARTSERV ONLINE, INC.

6,948,225 SHARES OF COMMON STOCK

o The selling stockholders are offering to sell 6,948,225 shares of common
stock, of which 2,433,182 shares are issuable upon exercise of warrants.

o We will not receive any proceeds from the offering of common stock.

o Our common stock is traded and quoted on the Nasdaq SmallCap Market under
the symbol "SSOL." On February 6, 2003, the last reported bid price of our
common stock was $1.45 and the last reported asked price was $1.46.

The address and telephone number of SmartServ's principal executive offices are:

One Station Place
Stamford, CT 06902
(203) 353-5950

SmartServ is also registering 87,527 shares of common stock issuable to certain
investors upon the exercise of warrants on a separate Registration Statement on
Form S-3 (333-100417). The concurrent registration of the 87,527 shares of
common stock issuable upon exercise of warrants should not affect the shares
registered pursuant to this prospectus.

THE SECURITIES OFFERED HEREBY INVOLVE A HIGH DEGREE OF RISK. YOU SHOULD
CAREFULLY CONSIDER THE FACTORS DESCRIBED UNDER THE CAPTION "RISK FACTORS"
BEGINNING ON PAGE 4 OF THIS PROSPECTUS.

NEITHER THE SECURITIES AND EXCHANGE COMMISSION NOR ANY STATE SECURITIES
COMMISSION HAS APPROVED OR DISAPPROVED THESE SECURITIES OR DETERMINED IF THIS
PROSPECTUS IS TRUTHFUL OR COMPLETE. ANY REPRESENTATION TO THE CONTRARY IS A
CRIMINAL OFFENSE.

------------------------------

The date of this Prospectus is February 14, 2003

Page
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SUMMARY OF PROSPECTUS..........................................................3

RISK FACTORS...................................................................4

SPECIAL INFORMATION ABOUT FORWARD-LOOKING STATEMENTS...........................9

THE COMPANY...................................................................10

RECENT DEVELOPMENTS...........................................................10

USE OF PROCEEDS...............................................................10

SELLING STOCKHOLDERS..........................................................11

PLAN OF DISTRIBUTION..........................................................14

INDEMNIFICATION OF DIRECTORS AND OFFICERS.....................................16

WHERE YOU CAN FIND MORE INFORMATION ABOUT US..................................17

LEGAL MATTERS.................................................................18

EXPERTS.......................................................................18

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SUMMARY OF PROSPECTUS

You should read the following summary together with the more detailed
information contained in this prospectus. Because this is only a summary, it
does not contain all of the information that you should consider before buying
shares of our common stock. You should read the entire prospectus and any
documents incorporated by reference carefully before purchasing SmartServ common
stock.

SUMMARY OF THE COMPANY

SmartServ commenced operations on August 20, 1993, and had its initial
public offering on March 21, 1996. We offer wireless applications, development,
and hosting services that allow enterprises, wireless carriers and financial
services firms to deliver content to their work forces and customers. Our
products deliver proprietary information, as well as delayed and real-time
financial market data, business and financial news, national weather reports and
other business and entertainment information in a user-friendly manner.

We deliver mobile data solutions designed to generate additional
revenue, increase operating efficiency, and extend brand awareness for wireless
carriers, enterprises and content providers. We offer standard and custom-built
applications designed for a vast array of wireless platforms and devices. Our
applications can be delivered via Java(TM) 2 Platform, Micro Edition (J2ME(TM)),
QUALCOMM's Binary Runtime Environment for Wireless(TM) (BREW(TM)) architecture,
WAP and SMS, as well as RIM Blackberry and Pocket PC devices.

Our plan of operation focuses on licensing our applications and related
services to wireless carriers and financial services firms. For wireless
carriers, we deliver data and branded content that can increase wireless data
revenue and customer retention. For financial services firms, we offer solutions
that can increase productivity and customer retention through the mobile
delivery of proprietary data, as well as market data and other useful content.
Management believes that SmartServ's primary source of revenues will be derived
from revenue-share licensing contracts with its wireless carrier and financial
services customers.

SELECTED FINANCIAL DATA

The selected financial data presented below have been derived from and
should be read in conjunction with the financial statements of the Company
incorporated by reference herein (See "Where you can find more information about
us" on page 16).

Nine Months Ended Year Ended Six Months
(In thousands) September 30, December 31, Ended December 31, Year Ended June 30,
------------------------------- ----------------- ------------------ -------------------------------
2002 2001 2001 2000 2000 1999
---------------- ------------- ----------------- ------------------ -------------- ---------------
(unaudited)

Revenue $ 146 $ 3,273 $ 3,298 $ 2,232 $ 3,696 $ 1,444
Net Income (Loss) $ (4,833) $ (10,354) $ (14,820) $ 2,938 $ (30,994) $ (7,124)
Accumulated Deficit $ (69,655,266) $(60,356,051) $ (64,821,833) $ (50,001,973) $(52,939,564) $ (21,946,005)

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RISK FACTORS

BEFORE YOU BUY SHARES OF OUR COMMON STOCK, YOU SHOULD BE AWARE THAT THERE ARE
VARIOUS RISKS ASSOCIATED WITH THE PURCHASE OF OUR COMMON STOCK. YOU SHOULD
CONSIDER CAREFULLY THESE RISK FACTORS, TOGETHER WITH ALL OF THE OTHER
INFORMATION IN THIS PROSPECTUS AND ALL DOCUMENTS INCORPORATED BY REFERENCE,
BEFORE YOU DECIDE TO PURCHASE SHARES OF OUR COMMON STOCK. THE TRADING PRICE OF
OUR COMMON STOCK COULD DECLINE DUE TO ANY OF THESE RISKS, AND YOU MAY LOSE ALL
OR PART OF YOUR INVESTMENT. YOU SHOULD ALSO REFER TO THE OTHER INFORMATION
CONTAINED IN THIS PROSPECTUS, INCLUDING THE DOCUMENTS WE INCORPORATE BY
REFERENCE UNDER "WHERE YOU CAN FIND MORE INFORMATION ABOUT US".

WE HAVE A HISTORY OF LOSSES AND IF WE DO NOT ACHIEVE PROFITABILITY WE MAY NOT BE
ABLE TO CONTINUE OUR BUSINESS

SmartServ has, since its inception, incurred substantial recurring operating
losses, including a net loss of $4,833,433 for the nine month period ended
September 30, 2002, a net loss of $14,819,860 for the year ended December 31,
2001, and net losses of $30,993,559 and $7,124,126 for the years ended June 30,
2000 and 1999, respectively. Additionally, we had an accumulated deficit of
$69,655,266 at September 30, 2002. We have incurred substantial expenses and
commitments and continue to have negative cash flows from operations. We
currently use approximately $675,000 per month to sustain our operations. We can
give no assurance that we will be able to generate sufficient revenues or raise
additional capital on satisfactory terms to support our operations.

OUR AUDITORS HAVE INDICATED THAT THERE IS SUBSTANTIAL DOUBT ABOUT SMARTSERV'S
ABILITY TO CONTINUE AS A GOING CONCERN

Due to the substantial expenses and negative cash flows from operations that we
have incurred, our auditors, in their report contained in our December 31, 2001
financial statements, have indicated that there is substantial doubt about our
ability to continue as a going concern. Although SmartServ's financial
statements have been prepared on a going concern basis, which contemplates the
realization of assets and the settlement of liabilities and commitments in the
normal course of business, unless we are able to increase revenue, raise
substantial capital from investors, or both, we may not be able to support our
operations for an extended period of time. Our financial statements do not
include any adjustments to reflect the possible future effects on the
recoverability and classification of assets or the amounts and classification of
liabilities that may result from the outcome of these uncertainties. The
conditions cited by our auditors may adversely affect the willingness of
potential clients and investors to do business with or invest in us.

WE MAY BE DELISTED FROM THE NASDAQ SMALLCAP MARKET, WHICH COULD ADVERSELY AFFECT
THE LIQUIDITY AND VOLATILITY OF OUR COMMON STOCK

We were recently moved from the Nasdaq National Market to the Nasdaq SmallCap
Market. While we currently satisfy the Nasdaq SmallCap listing requirements, we
cannot guarantee that we will be successful in remaining listed on the Nasdaq
SmallCap Market. Delisting from the Nasdaq SmallCap Market could require us to
move our common stock to the OTC Bulletin Board. The move to the OTC Bulletin
Board would decrease the number of investors willing to trade in our common
stock, and therefore could decrease the liquidity and trading volume of our
common stock and reduce the number of market makers willing to trade in our
stock, making it likely that wider fluctuations in the quoted price of

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our common stock would occur. As a result, there is a risk that stockholders
will not be able to obtain price quotes that reflect the actual value of our
common stock. Increases in the volatility of our common stock due to the
decreased number of individuals willing to trade in it could also make it more
difficult to pledge the common stock as collateral, if stockholders sought to do
so, because a lender might be unable to accurately value the common stock.

If we are delisted from the SmallCap market, we may become subject to the SEC's
penny stock rules. Penny stocks are securities with a price of less than $5.00
per share, other than securities that are registered on certain national
securities exchanges, that are quoted on Nasdaq or that meet certain conditions.
The penny stock rules require delivery, by a broker-dealer prior to any
transaction in a penny stock, of a disclosure schedule about commissions payable
to both the broker-dealer and the registered representative and current
quotations for the securities. The rules also require that broker-dealers send
monthly statements disclosing recent price information for each penny stock held
in the account and information on the limited market in penny stocks. Because of
the burden placed on broker-dealers to comply with the penny stock rules, if we
are delisted from Nasdaq and become subject to the penny stock rules,
stockholders may have difficulty selling our common stock in the open market.

IN THE PAST WE GENERATED REVENUES PRIMARILY FROM ONE LICENSING AGREEMENT THAT
HAS BEEN TERMINATED

Our revenues in the last two years were generated primarily from a licensing
agreement with Data Transmission Network Corporation. The licensing agreement
terminated on August 31, 2001. Since that time we have been unable to replace
the revenues lost by the termination of the agreement with Data Transmission
Network Corporation. Our revenues have declined from $3,273,000 in the nine
months ended September 30, 2001 to $146,500 in the nine months ended September
30, 2002. In order for SmartServ's financial condition to improve, we will need
to enter into new licensing agreements to replace the lost revenues and existing
agreements will have to produce greater revenues. We can give no assurance that
our current or future license agreements will generate sufficient revenues to
support our operations.

SUBSTANTIALLY ALL OF OUR CURRENT REVENUE COMES FROM ONE CUSTOMER, SALOMON SMITH
BARNEY, AND THE LOSS OF SUCH CUSTOMER WOULD ADVERSELY AFFECT OUR REVENUES

95.1% of our revenues were generated through our licensing arrangement with
Salomon Smith Barney for the nine months ended September 30, 2002. If the
licensing agreement with Salomon Smith Barney were terminated, our revenues
would be adversely affected. We anticipate that, in the future, our results from
operations will depend upon numerous factors including the introduction and
market acceptance of new products and services, execution of new licensing
agreements, establishing alliances with strategic marketing partners,
competition and the regulatory environment. We anticipate that our results from
operations for the immediate future will continue to depend to a significant
extent upon revenues from a small number of customers. In order to increase our
revenues, we will need to attract and retain additional customers. Our failure
to obtain a sufficient number of additional customers would adversely affect our
results of operations.

OUR BUSINESS DEPENDS UPON REVENUE-SHARE AGREEMENTS WITH CARRIERS AND ENTERPRISE
CUSTOMERS AND SUCH REVENUES MAY NOT MATERIALIZE

We intend to sell our products and services primarily by entering into
non-exclusive agreements with carriers and enterprise customers who would
promote such products and services to their subscribers, employees and clients.
Our success will depend on:

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o our ability to continue to enter into these agreements with carriers and
enterprise customers;

o the ultimate success of these carriers and enterprise customers; and

o their ability to successfully market, sell and generate revenues from our
products and services.

Our failure to successfully maintain these relationships or the failure of our
customers to develop and sustain a market for our products and services would
have a material adverse affect on our overall performance.

WE INSTITUTED A REALIGNMENT OF OUR INFRASTRUCTURE AND COST REDUCTION PROGRAM,
WHICH MAY LIMIT OUR ABILITY TO EFFECTIVELY COMPETE IN THE FUTURE

In May 2002, we commenced an effort to realign our infrastructure and related
overhead to correlate with reductions in projected revenue. As part of this
effort, we closed our United Kingdom and Hong Kong sales offices and downsized
domestic operations through staff and other cost reductions to a level
sufficient to support our projected operations through the remainder of 2002.
Personnel have been reduced from 66 in May to 44 in January 2003. The closure of
our sales offices in the United Kingdom and Hong Kong and the overall reduction
in staff may prevent us from effectively competing in markets overseas.
Additionally, if the economy improves, our staff reductions may prevent us from
fully exploiting opportunities in the United States. Our inability to compete
and take advantage of opportunities may prevent us from generating sufficient
revenues to support our operations.

THE MARKET FOR OUR BUSINESS IS IN THE DEVELOPMENT STAGE AND MAY NOT ACHIEVE THE
GROWTH WE EXPECT

Online information and transactional services, as well as the convergence of
wireless and Internet technologies, are developing markets. Our future growth
and profitability will depend, in part, upon consumer acceptance of online
information and transactional services in general and a significant expansion in
the consumer market for the delivery of such services via mobile phones and
other wireless devices. Even if these markets experience substantial growth,
there can be no assurance that our products and services will be commercially
successful or will benefit from such growth. Further, even if initially
successful, any continued development and expansion of the market for our
products and services will depend in part upon our ability to create and develop
additional products and adjust existing products in accordance with changing
consumer preferences, all at competitive prices. Our failure to develop new
products and generate revenues could have a material adverse effect on our
financial condition and operating results.

WE COMPETE AGAINST LARGER, WELL KNOWN COMPANIES WITH GREATER RESOURCES

The market for wireless data services is highly competitive and involves rapid
innovation and technological change, shifting consumer preferences and frequent
new product and service introductions. Most of our competitors and potential
competitors have substantially greater financial, marketing and technical
resources than we have. Increased competition in the market for our products and
services could limit our ability to expand and materially and adversely affect
our results from operations.

The principal competitive factors in both the Internet-based and wireless
services industries include content, product features and quality, ease of use,
access to distribution channels, brand recognition, reliability and price. We
believe that potential new competitors, including large multimedia and
information system companies, are increasing their focus on wireless data
delivery. We face competition

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from numerous services delivered through the Internet to personal computers.
Although in its infancy, the wireless arena also has its competitors, such as
Semotus Solutions, Inc., I3 Mobile, Inc., Aether Systems, Inc., 724 Solutions,
Inc., Everypath, and Infospace. We expect competition to increase from existing
competitors and from new competitors, including telecommunications companies.

The market data and other content provided in our products is generally licensed
through non-exclusive content distribution agreements. While we are not
dependent on any single content provider, existing and potential competitors may
enter into agreements with these and other such providers and thereby acquire
the ability to deliver online information substantially similar to those
provided by us.

WE ARE HIGHLY DEPENDENT ON OUR EXECUTIVE OFFICERS AND SEVERAL TECHNICAL
EMPLOYEES, THE LOSS OF ANY OF WHOM COULD HAVE AN ADVERSE IMPACT ON OUR FUTURE
OPERATIONS

We believe that, due to the rapid pace of innovation within our industry,
factors such as the technological and creative skills of our personnel are more
important in establishing and maintaining a leadership position within the
industry than legal protections of our technology. We are dependent on our
ability to recruit, retain and motivate high quality personnel. However,
competition for such personnel is intense and the inability to attract and
retain additional qualified employees or the loss of current key employees could
materially and adversely affect our business, operating results and financial
condition. We maintain and are the sole beneficiary of a key-person life
insurance policy on the life of (1) Mr. Sebastian E. Cassetta, our Chief
Executive Officer, in the amount of $1,000,000 and (2) Mr. Mario F. Rossi, our
Executive Vice President of Technology, in the amount of $500,000. The loss of
the services of either Mr. Cassetta or Mr. Rossi would have a material adverse
effect upon our business, financial condition and results of operations.

PROVISIONS IN OUR CHARTER MAY MAKE IT MORE DIFFICULT FOR A PERSON TO ACQUIRE US
AT A PREMIUM TO OUR CURRENT MARKET VALUE

Our charter restricts the ability of our stockholders to call a stockholders'
meeting and provides that our stockholders may not act by written consent.
Additionally, our Board of Directors is divided into three classes with each
class being elected by our stockholders in different years. Our charter
restricts the ability of our stockholders to change the number of directors and
classes of our Board of Directors. These provisions may have the effect of
deterring or delaying certain transactions involving an actual or potential
change in control of SmartServ, including transactions in which our stockholders
might otherwise receive a premium for their shares over then current market
prices, and may limit the ability of our stockholders to approve transactions
that they may deem to be in their best interests.

YOUR OWNERSHIP INTEREST, VOTING POWER AND THE MARKET PRICE OF OUR COMMON STOCK
MAY DECREASE BECAUSE WE HAVE ISSUED, AND MAY CONTINUE TO ISSUE, A SUBSTANTIAL
NUMBER OF SECURITIES CONVERTIBLE OR EXERCISABLE INTO OUR COMMON STOCK

We have issued common stock, options, warrants and convertible notes to purchase
our common stock, and in the future we may issue additional shares of common
stock, options, warrants, preferred stock or other securities exercisable for or
convertible into our common stock. At January 15, 2003, there were $392,000 of
our prepaid warrants outstanding that were then convertible into 461,393 shares
of our common stock. Additionally, we have issued convertible debt and warrants
to investors and consultants and granted options to employees for the purchase
of 6,527,393 shares of our common stock. Except for 1,205,000 shares subject to
employee stock options, substantially all of such shares have been registered
for resale under the Securities Act. Additional shares are available for sale
under Rule 144 of the Securities Act. Sales of these shares or the market's
perception that sales could occur may cause the

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market price of our common stock to fall and may make it more difficult for us
to sell equity securities in the future at a time and price that we deem
appropriate or to use equity securities as consideration for future
acquisitions.

IN THE PAST WE HAVE RELIED UPON DEBT AND EQUITY FINANCING TO SUSTAIN OUR
OPERATIONS AND MAY CONTINUE TO DO SO IN THE NEAR FUTURE

Although SmartServ raised capital from investors pursuant to the transaction
described in the Selling Stockholder section of this prospectus (page 11), such
funds will not support SmartServ's operations for an extended period of time. In
the past we have relied upon debt and equity financing to sustain our
operations. Although we are currently attempting to sell SmartServ securities to
support our operations, the current economic climate, as well as our current
operating and financial condition, makes it difficult to locate purchasers. If
we are unable to sell a sufficient number of SmartServ securities, we may be
unable to sustain our operations for an extended period of time. Even if there
are potential investors currently willing to purchase our securities, we will
need additional investment in the future. We can give no assurance that we will
be able to raise sufficient capital now or in the future through the sale of
SmartServ securities to support our operations.

WE MAY NOT BE ABLE TO ADEQUATELY PROTECT OUR PROPRIETARY RIGHTS

SmartServ has designed and developed its own "device agnostic" information
platform, made up of its patent-pending W2W MiddlewareTM and its content and
processing engines. This platform is comprised of the W2W MiddlewareTM, based on
the Windows NT operating system and the authorization, quote, news and
transaction engines, based on Hewlett-Packard Company's Unix operating system
and Oracle Corp.'s version 9i parallel server database. This platform supports a
wide array of browsers and client side environments operating on wireless and
wired networks.

SmartServ relies upon a combination of contract provisions, trade secret,
patent, trademark and copyright laws to protect its proprietary rights.
SmartServ licenses its products and related services under agreements that
contain terms and conditions prohibiting the unauthorized use or reproduction of
those products and services. Although SmartServ intends to protect its rights
vigorously, there can be no assurance that any of the foregoing measures will be
successful.

We believe that our registered marks "SmartServ Online", "SmartServ" and
"MobileMarkets" have significant value and are important to the marketing of our
services. There can be no absolute assurance, however, that our marks do not or
will not violate the proprietary rights of others, that our marks would be
upheld if challenged or that we would not be prevented from using our marks, any
of which could have an adverse effect on us. In addition, there can be no
assurance that we will have the financial resources necessary to enforce or
defend our marks.

SmartServ believes that none of its products, services, trademarks or other
proprietary rights infringe on the proprietary rights of third parties. However,
there can be no assurance that third parties will not assert infringement claims
against us with respect to current features, content or services or that any
such assertion may not require us to enter into royalty arrangements or result
in litigation.

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WE ARE INVOLVED IN SEVERAL PENDING LEGAL PROCEEDINGS WHICH, IF RESOLVED AGAINST
US, COULD CAUSE DILUTION TO OUR STOCKHOLDERS AND HAVE A MATERIAL NEGATIVE IMPACT
ON OUR OPERATIONS

On or about June 4, 1999, Michael Fishman, our former Vice President of Sales,
commenced an action against us, Sebastian E. Cassetta (our Chairman of the Board
and Chief Executive Officer), Steven Francesco (our former President) and four
others in the Connecticut Superior Court for the Judicial District of
Stamford/Norwalk at Stamford alleging breach of his employment contract, breach
of duty of good faith and fair dealing, fraudulent misrepresentation, negligent
misrepresentation, intentional misrepresentation and failure to pay wages. On
February 11, 2003, the complaint was dismissed on the merits after trial. Mr.
Fishman has until March 13, 2003 to appeal the decision.

On or about February 29, 2000, Commonwealth Associates, L.P. ("Commonwealth")
filed a complaint against us in the Supreme Court of the State of New York,
County of New York. The complaint alleges that on or about August 19, 1999,
Commonwealth and SmartServ entered into an engagement letter pursuant to which
Commonwealth was to provide financial advisory and investment banking services
to SmartServ in connection with a possible combination between SmartServ and
Data Link Systems Corporation. The engagement letter provided for a
nonrefundable fee of $15,000 payable in cash or common stock at SmartServ's
option. The complaint alleges that SmartServ elected to pay the fee in stock and
seeks 13,333 shares of common stock or at least $1,770,000 together with
interest and costs. We have denied the material allegations of the complaint,
including the allegation that we elected to pay in stock. A trial was held in
New York Supreme Court on November 7 and 8, 2002. The parties have filed
post-trial pleadings and are awaiting the decision of the court. Although we
have vigorously defended this action, there can be no assurance that we will be
successful. The unfavorable outcome of such action could have a material adverse
effect on our results of operations, financial condition and cash flows.

SPECIAL INFORMATION ABOUT FORWARD-LOOKING STATEMENTS

Some of the statements in this prospectus or in the documents we
incorporate by reference are "forward-looking statements" within the meaning of
the Private Securities Litigation Reform Act of 1995. These forward-looking
statements involve certain known and unknown risks, uncertainties and other
factors which may cause our actual results, performance or achievements to be
materially different from any future results, performance or achievements
expressed or implied by these forward-looking statements. These factors include,
among others, the factors set forth above under "Risk Factors." The words
"believe," "expect," "anticipate," "intend" and "plan" and similar expressions
identify forward-looking statements. We caution you not to place undue reliance
on these forward-looking statements. We undertake no obligation to update or
revise any forward-looking statements or publicly announce the result of any
revisions to any of the forward-looking statements in this document to reflect
future events or developments.

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THE COMPANY

SmartServ commenced operations on August 20, 1993, and had its initial
public offering on March 21, 1996. SmartServ offers wireless applications,
development and hosting services that allow enterprises, wireless carriers and
financial services firms to deliver content to their work forces and customers.
SmartServ's products deliver proprietary information, as well as delayed and
real-time financial market data, business and financial news, national weather
reports and other business and entertainment information in a user-friendly
manner.

SmartServ delivers mobile data solutions designed to generate
additional revenue, increase operating efficiency, and extend brand awareness
for wireless carriers, enterprises and content providers. SmartServ offers
standard and custom-built applications designed for a vast array of wireless
platforms and devices. Our applications can be delivered via Java(TM) 2
Platform, Micro Edition, QUALCOMM's Binary Runtime Environment for Wireless(TM)
architecture, WAP and SMS, as well as RIM Blackberry and Pocket PC devices.

SmartServ's plan of operation focuses on licensing our applications and
related services to wireless carriers and financial services firms. For wireless
carriers, SmartServ delivers data and branded content that can increase wireless
data revenue and customer retention. For financial services firms, we offer
solutions that can increase productivity and customer retention through the
mobile delivery of proprietary data, as well as market data and other useful
content. Management believes that SmartServ's primary source of revenues will be
derived from revenue-share licensing contracts with its wireless carrier and
financial services customers.

Currently SmartServ's customer and distribution relationships exist
across a network of wireless carriers, strategic partners and a major financial
institution, including Verizon Wireless, AT&T Wireless, Nextel, Motorola, U.S.
Cellular, QUALCOMM, TELUS Mobility and Salomon Smith Barney. SmartServ also
offers content branded by Forbes.com, BusinessWeek Online, Dow Jones, The Wall
Street Journal Online, and S&P Comstock.

RECENT DEVELOPMENTS

In May 2002, SmartServ commenced an effort to realign its
infrastructure and related overhead. As part of this effort, SmartServ closed
its United Kingdom and Hong Kong sales offices and downsized domestic operations
through staff and other cost reductions. Personnel have been reduced from 66 in
May 2002 to 44 in January 2003. SmartServ will continue to analyze costs related
to infrastructure, personnel, and other expenses and make appropriate
adjustments as necessary.

USE OF PROCEEDS

Each selling stockholder is selling all of the shares covered by this
prospectus for his, her or its own account. Accordingly, we will not receive any
proceeds from the resale of the shares. We will, however, receive $2,202,000 if
all of the warrants for the underlying shares of common stock being registered
are exercised. We expect to use these proceeds, if any, for general corporate
purposes.

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SELLING STOCKHOLDERS

SmartServ issued the common stock and the warrants to purchase common
stock that are covered by this prospectus to the selling stockholders (i)
pursuant to a private placement on September 9, 2002, (ii) as a finder's fee to
certain persons for finding investors for the September 9, 2002 private
placement, and (iii) pursuant to a Settlement and Amendment Agreement with
Hewlett-Packard Company, dated September 6, 2002, (iv) pursuant to a consulting
agreement with Steven B. Rosner, dated December 4, 2002, (v) shares issuable
pursuant to a Securities Purchase Agreement dated May 12, 2000 with TecCapital,
and (vi) to settle obligations owed by the Company.

The September 9, 2002 private placement was consummated pursuant to a
stock purchase agreement dated September 9, 2002 between SmartServ and all the
selling stockholders except those listed after John Bishara in the below table.
Pursuant to the stock purchase agreement, the selling stockholders purchased
3,884,209 shares of common stock and warrants to purchase 1,942,109 shares of
SmartServ common stock. The warrants are exercisable at $.85 per share and
expire on September 5, 2007. The total purchase price for the shares and
warrants was $3,544,346. The purchase price was based upon the price of
SmartServ's common stock on August 16, 2002, the day term sheets were signed
with most of the investors. If all the warrants are exercised, SmartServ will
receive an additional $1,650,793. SmartServ agreed to pay finders' fees
consisting of $249,050, an expense allowance of $25,000, and warrants to
purchase 438,046 shares of SmartServ common stock to Steven B. Rosner, America
First Associates Corp., Alpine Capital Partners, Inc., John Bishara and JSB
Associates. The finders' fees were paid in consideration of the finders locating
certain persons who invested in SmartServ common stock in the September 9, 2002
placement. SmartServ also agreed to pay fees of up to $16,500, plus reasonable
expenses, to the law firm representing certain of the selling stockholders. The
finders' warrants are exercisable at $.85 per share and expire on September 5,
2007. If all the finders' warrants are exercised, SmartServ will receive
$372,339.

The registration rights agreement, dated September 9, 2002, entered
into by SmartServ and the selling stockholders who are parties thereto, provided
that SmartServ was required to prepare and deliver to the selling stockholders a
registration statement registering the shares offered for resale in this
prospectus within seven days of the closing of the transaction indicated in the
above paragraph. In addition, SmartServ is required to have the registration
statement, of which this prospectus is a part, declared effective within 60 days
of the filing of the registration statement with the SEC. SmartServ will bear
all fees relating to the filing of the registration statement.

The Settlement and Amendment Agreement with Hewlett-Packard Company
provided that, as partial consideration for Hewlett-Packard Company agreeing to
amend SmartServ's obligations to Hewlett-Packard Company, Hewlett-Packard
Company would receive warrants to purchase 50,000 shares of SmartServ common
stock. The Hewlett-Packard Company warrants are exercisable at $1.166 per share
and expire on September 5, 2005. If all these warrants are exercised, SmartServ
will receive $58,300.

In connection with Steven B. Rosner's Consulting Agreement, SmartServ
issued warrants to purchase 250,000 shares of SmartServ common stock to Mr.
Rosner, exercisable at $1.28 per share. Such warrants expire on December 4,
2005. If all these warrants are exercised, SmartServ will receive $320,000.

SmartServ issued 252,824 shares of SmartServ common stock to
TecCapital, Ltd. pursuant to certain anti-dilution provisions contained in a
Stock Purchase Agreement, dated May 12, 2000, between Smartserv and TecCapital,
Ltd.

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SmartServ issued a warrant to purchase up to 7,500 shares of Smartserv
common stock to Brian Meek as part of its severance obligation to him. The
warrant is exercisable at $1.75 per share and expires on July 31, 2005. If all
these warrants are exercised, SmartServ will receive $13,125.

SmartServ issued an aggregate of 123,537 shares of its common stock to
Pertti Johannson, G.S. Schwartz & Company, Inc., Vox, Inc., Creative Management
Services, d/b/a MC2 and NexVue Information Systems, in satisfaction of its
obligations to each of them for services provided to SmartServ.

America First Associates Corp., which received warrants to purchase
5,170 shares of SmartServ common stock as part of its finder's fee, distributed
the warrants to Joseph Genzardi and Joseph Ricuppero, the controlling persons of
America First Associates Corp. Steven B. Rosner, who received warrants to
purchase 186,370 shares of SmartServ common stock as part of his finder's fee,
gifted warrants to purchase 75,000 shares of SmartServ common stock to W.
Stephen P. Harrington Trust, Shannon M. Harrington Trust, Tara J. Harrington
Trust, David A. Rosner and Lauren P. Rosner.

The following table sets forth the names of the selling stockholders,
the number of shares of common stock beneficially owned by the selling
stockholders as of January 31, 2003, the number of shares of common stock being
offered by the selling stockholders, the number of shares of common stock
underlying warrants being offered by the selling stockholders, the number of
shares of common stock each selling stockholder will beneficially own if the
stockholder sells all of the shares being registered and the selling
stockholder's percentage ownership of SmartServ common stock if all the shares
in the offering are sold. The shares being offered hereby are being registered
to permit public secondary trading, and the selling stockholders may offer all
or part of the shares for resale from time to time. However, the selling
stockholders are under no obligation to sell all or any portion of such shares
nor are the selling stockholders obligated to sell any shares immediately under
this prospectus. All information with respect to share ownership has been
furnished by the selling stockholders. Because the selling stockholders may sell
all or part of their shares, no estimates can be given as to the number of
shares of common stock that will be held by the selling stockholders upon
termination of any offering made hereby.

None of the selling stockholders have and, within the past three years
have not had, any position, office or other material relationship with us or any
of our predecessors or affiliates, except that (i) Steven Rosner has been and is
currently a greater than 5% beneficial owner of SmartServ common stock, is a
consultant to SmartServ and is a creditor of SmartServ for $70,000, (ii) Joseph
Genzardi and Joseph Ricuppero are principals of America First Associates Corp.,
which acted as an underwriter for SmartServ in a January 2000 private placement
and signed a finder's agreement with SmartServ on May 14, 2002, (iii) Jeffrey
Braile (the controlling person of JSB Associates) signed a consulting agreement
with SmartServ on February 12, 2002, and (iv) Alpine Capital Partners, Inc.
signed a finder's agreement with SmartServ on July 31, 2002.

-12-

Percent of
Shares of Shares of Beneficial Class Owned
Common Stock Common Warrant Ownership After After Offering
Beneficially Stock Shares to be Offering if All if All Shares
Selling Stockholders Owned to be Sold Sold Shares are Sold are Sold
- --------------------------------------- ------------ ---------- ------------ --------------- --------------

Ira M. Lubert 493,151 328,767 164,384 0 0
Jonathan Lubert Trust (1) 164,384 109,589 54,795 0 0
Kristine Lubert Trust (2) 164,384 109,589 54,795 0 0
Steven B. Rosner(3) 1,075,656 273,972 603,150 373,534 3.15%
SPH Investments (4) 410,958 273,972 136,986 0 0
Robert F. Gorman 657,534 657,534 0 0 0
A and R Investments L.L.C. (5) 164,384 109,589 54,795 0 0
Daniel A. Gooze 328,767 219,178 109,589 0 0
S & H Management, Inc. (6) 410,958 273,972 136,986 0 0
Mark Todd 246,575 164,383 82,192 0 0
John A. Moore 83,835 55,890 27,945 0 0
Barry M. Ray 82,191 54,794 27,397 0 0
Crestview Capital Offshore (7) 32,877 21,918 10,959 0 0
Crestview Capital Fund II, LP (8) 394,521 263,014 131,507 0 0
Crestview Capital Fund, LP (9) 394,521 263,014 131,507 0 0
Robert H. Rosner IRA (10) 164,384 109,589 54,795 0 0
Frazier Investments (11) 493,151 364,062 129,089 0 0
Joel Rotter 328,767 219,178 109,589 0 0
Steven H. Erlbaum 164,384 109,589 54,795 0 0
Erlbaum Investments, L.P. (12) 164,384 109,589 54,795 0 0
Stanley Yau-Hok Chan 41,250 27,500 13,750 0 0
David N. Lewis 30,000 20,000 10,000 0 0
Joseph Genzardi (13) 10,725 0 2,585 8,140 *
Joseph Ricuppero (13) 10,725 0 2,585 8,140 *
Alpine Capital Partners, Inc.(14) 76,712 0 76,712 0 0
John Bishara 65,000 0 65,000 0 0
JSB Associates (15) 50,000 0 50,000 0 0
W. Stephen P. Harrington Trust (16) 8,000 0 8,000 0 0
Shannon M. Harrington Trust (17) 9,000 0 9,000 0 0
Tara J. Harrington Trust (18) 8,000 0 8,000 0 0
David A. Rosner 25,000 0 25,000 0 0
Lauren P. Rosner 25,000 0 25,000 0 0
Hewlett-Packard Company (19) 50,000 0 50,000 0 0
Brian Meek 7,500 0 7,500 0 0
Pertti Johannson 10,714 10,714 0 0 0
G.S. Schwartz & Company, Inc. (20) 25,647 25,647 0 0 0
Vox, Inc. (21) 62,500 62,500 0 0 0
Creative Management Services, d/b/a MC2
(22) 12,576 12,576 0 0 0
NexVue Information Systems (23) 12,100 12,100 0 0 0
TecCapital Inc. (24) 555,854 252,824 0 303,030 2.59%
Total -------------- ----------- ------------- ---------------- ---------------
7,516,069 4,515,043 2,483,182 692,844 5.88%

- ---------------
* Less than 1%.
1. We have been advised by the selling stockholder that its trustees are
Howard Lubert, Jonathan Lubert and Dean Adler.
2. We have been advised by the selling stockholder that its trustees are
Howard Lubert, Jonathan Lubert and Dean Adler.
3. Includes 25,000 shares held by each of David A. Rosner and Lauren P. Rosner
over which Steven B. Rosner shares beneficial ownership. Of the warrants to
purchase 250,000 shares of SmartServ common stock that Steven B. Rosner
received pursuant to his consulting agreement with SmartServ, Mr. Rosner
does not beneficially own warrants to purchase

-13-

175,000 shares of SmartServ common stock because such warrants become
exercisable on December 4, 2003. The 175,000 shares of SmartServ common
stock issuable upon exercise of warrants that are not currently exercisable
are, however, being registered under the caption Warrant Shares to be Sold.
4. We have been advised by the selling stockholder that its controlling person
is Stephen P. Harrington.
5. We have been advised by the selling stockholder that its controlling person
is Robert Gorman.
6. We have been advised by the selling stockholder that its controlling person
is Sherwin Ray.
7. We have been advised by the selling stockholder that its controlling
persons are Richard Levy and Stewart Flink.
8. We have been advised by the selling stockholder that its controlling
persons are Richard Levy and Stewart Flink.
9. We have been advised by the selling stockholder that its controlling
persons are Richard Levy and Stewart Flink.
10. We have been advised by the selling stockholder that its controlling person
is Robert Rosner.
11. We have been advised by the selling stockholder that its controlling person
is Rina Rollhaus.
12. We have been advised by the selling stockholder that its general partner is
DMJ LLC and that DMJ LLC is controlled by Jon Erlbaum, Marc Erlbaum and
Daniel Erlbaum.
13. Shares of common stock beneficially owned includes 3,140 shares of
SmartServ common stock owned by America First Associates Corp. America
First Associates Corp. is a registered broker-dealer.
14. We have been advised by the selling stockholder that its controlling person
is Evan J. Bines.
15. We have been advised by the selling stockholder that its controlling person
is Jeffrey Braile.
16. We have been advised by the selling stockholder that its trustee is Stephen
P. Harrington.
17. We have been advised by the selling stockholder that its trustee is Stephen
P. Harrington.
18. We have been advised by the selling stockholder that its trustee is Stephen
P. Harrington.
19. Hewlett-Packard Company is a publicly traded corporation.
20. We have been advised by the selling stockholder that its controlling person
is Gerald S. Schwartz.
21. We have been advised by the selling stockholder that its controlling person
is Donald Bigda.
22. We have been advised by the selling stockholder that its controlling person
is David Gordon.
23. We have been advised by the selling stockholder that its controlling person
is Daniel Schwartz.
24. We have been advised by the selling stockholder that its controlling
persons are Sir David Barclay and Sir Frederick Barclay.

PLAN OF DISTRIBUTION

The selling stockholders and any of their pledgees, assignees and
successors-in-interest may, from time to time, sell any or all of their shares
of common stock on any stock exchange, market or trading facility on which the
shares are traded or in private transactions. These sales may be at fixed or
negotiated prices. The selling stockholders may use any one or more of the
following methods when selling shares:

o ordinary brokerage transactions and transactions in which the
broker-dealer solicits purchasers;
o block trades in which the broker-dealer will attempt to sell the
shares as agent but may position and resell a portion of the block as
principal to facilitate the transaction;
o purchases by a broker-dealer as principal and resale by the
broker-dealer for its account;
o an exchange distribution in accordance with the rules of the
applicable exchange;
o privately negotiated transactions;
o short sales;
o broker-dealers may agree with the Selling Stockholders to sell a
specified number of such shares at a stipulated price per share;
o a combination of any such methods of sale; and
o any other method permitted pursuant to applicable law.

The selling stockholders may also sell shares under Rule 144 under the
Securities Act of 1933, if available, rather than under this prospectus.

-14-

Broker-dealers engaged by the selling stockholders may arrange for
other broker-dealers to participate in sales. Broker-dealers may receive
commissions or discounts from the selling stockholders (or, if any broker-dealer
acts as agent for the purchaser of shares, from the purchaser) in amounts to be
negotiated. The selling stockholders do not expect these commissions and
discounts to exceed what is customary in the types of transactions involved.

The selling stockholders may from time to time pledge or grant a
security interest in some or all of the shares of common stock or warrants owned
by them and, if they default in the performance of their secured obligations,
the pledgees or secured parties may offer and sell the shares of common stock
from time to time under this prospectus, or under an amendment to this
prospectus under Rule 424(b)(3) or other applicable provision of the Securities
Act of 1933 amending the list of selling stockholders to include the pledgee,
transferee or other successors in interest as selling stockholders under this
prospectus.

The selling stockholders also may transfer the shares of common stock
in other circumstances, in which case the transferees, donees, pledgees or other
successors in interest will be the selling beneficial owners for purposes of
this prospectus. SmartServ will file a supplement to this prospectus after it
has received notice from a selling stockholder that a donee or pledgee of such
selling stockholder intends to sell more than 500 shares of SmartServ common
stock.

The selling stockholders and any broker-dealers or agents that are
involved in selling the shares may be deemed to be "underwriters" within the
meaning of the Securities Act of 1933 in connection with such sales. In such
event, any commissions received by such broker-dealers or agents and any profit
on the resale of the shares purchased by them may be deemed to be underwriting
commissions or discounts under the Securities Act of 1933.

SmartServ is required to pay all fees and expenses incident to the
registration of the shares. SmartServ has agreed to indemnify the selling
stockholders against certain losses, claims, damages and liabilities, including
liabilities under the Securities Act of 1933. SmartServ has paid a finder's fee
to (i) Steven B. Rosner, consisting of $157,500 and warrants to purchase 241,165
shares of SmartServ common stock, (ii) America First Associates Corp. consisting
of $7,548 and warrants to purchase 5,170 shares of SmartServ common stock, (iii)
Alpine Capital Partners, Inc., consisting of $49,000 and warrants to purchase
76,212 shares of SmartServ common stock, (iv) John Bishara, consisting of
warrants to purchase 65,000 shares of SmartServ common stock, and (v) JSB
Associates, consisting of $35,000 and warrants to purchase 50,000 shares of
SmartServ common stock. Steven B. Rosner has been and is currently a greater
than 5% beneficial owner of SmartServ common stock and serves as a consultant to
SmartServ, America First Associates Corp. acted as an underwriter for SmartServ
in a January 2000 private placement and signed a finder's agreement with
SmartServ on May 14, 2002, Jeffrey Braile (the controlling person of JSB
Associates) signed a consulting agreement with SmartServ on February 12, 2002,
and Alpine Capital Partners, Inc., signed a finder's agreement with SmartServ on
July 31, 2002.

With certain exceptions, Regulation M precludes the selling
stockholders, any affiliated purchasers, and any broker-dealer or other person
who participates in such distribution from bidding for or purchasing, or
attempting to induce any person to bid for or purchase any security which is the
subject of the distribution until the entire distribution is complete.
Regulation M also prohibits any bids or purchases made in order to stabilize the
price of a security in connection with the distribution of that security. All of
the foregoing may affect the marketability of the shares offered by this
prospectus.

-15-

INDEMNIFICATION OF DIRECTORS AND OFFICERS

Section 102(b)(7) of the Delaware General Corporate Law ("DGCL")
enables a corporation in its original certificate of incorporation or an
amendment thereto to eliminate or limit the personal liability of a director to
a corporation or its stockholders for violations of the director's fiduciary
duty, except:

o for any breach of a director's duty of loyalty to the corporation or
its stockholders,
o for acts or omissions not in good faith or which involve intentional
misconduct or a knowing violation of law,
o pursuant to Section 174 of the DGCL (providing for liability of
directors for unlawful payment of dividends or unlawful stock
purchases or redemptions), or
o for any transaction from which a director derived an improper personal
benefit.

The Amended and Restated Certificate of Incorporation of SmartServ
provides for the elimination of the liability of directors to the extent
permitted by the DGCL.

Section 145 of the DGCL provides, in summary, that directors and
officers of Delaware corporations are entitled, under certain circumstances, to
be indemnified against all expenses and liabilities (including attorney's fees)
incurred by them as a result of suits brought against them in their capacity as
a director or officer, if they acted in good faith and in a manner they
reasonably believed to be in or not opposed to the best interests of the
corporation, and, with respect to any criminal action or proceeding, if they had
no reasonable cause to believe their conduct was unlawful; provided that no
indemnification may be made against expenses in respect of any claim, issue or
matter as to which they shall have been adjudged to be liable to the
corporation, unless and only to the extent that the court in which such action
or suit was brought shall determine upon application that, despite the
adjudication of liability but in view of all the circumstances of the case, they
are fairly and reasonably entitled to indemnity for such expenses which the
court shall deem proper. Any such indemnification may be made by the corporation
only as authorized in each specific case upon a determination by the
stockholders or disinterested directors that indemnification is proper because
the indemnitee has met the applicable standard of conduct. SmartServ's by-laws
entitle officers and directors of SmartServ to indemnification to the fullest
extent permitted by the DGCL.

SmartServ has agreed to indemnify each of its directors and certain
officers against certain liabilities, including liabilities under the Securities
Act of 1933. In addition, SmartServ maintains an insurance policy with respect
to potential liabilities of its directors and officers, including potential
liabilities under the Securities Act of 1933.

-16-

Insofar as indemnification for liabilities arising under the Securities
Act of 1933 may be permitted to directors, officers and controlling persons of
SmartServ pursuant to the provisions described above, or otherwise, SmartServ
has been advised that in the opinion of the SEC such indemnification is against
public policy as expressed in the Securities Act of 1933 and is, therefore,
unenforceable. In the event that a claim for indemnification against such
liabilities (other than the payment by SmartServ of expenses incurred or paid by
a director, officer or controlling person of SmartServ in the successful defense
of any action, suit or proceeding) is asserted by such director, officer or
controlling person in connection with the securities being registered, SmartServ
will, unless in the opinion of its counsel the matter has been settled by
controlling precedent, submit to a court of appropriate jurisdiction the
question whether such indemnification by it is against public policy as
expressed in the Securities Act and will be governed by the final adjudication
of such issue.

WHERE YOU CAN FIND MORE INFORMATION ABOUT US

We file annual, quarterly and special reports, proxy statements and
other information with the SEC. You may read and copy any document we file at
the SEC's public reference room at 450 Fifth Street, N.W., Washington, D.C.
20549. Please call the SEC at 1-800-SEC-0330 for further information on the
public reference room. Our SEC filings are also available to the public from the
SEC's Website at "http://www.sec.gov."

We have filed with the SEC a registration statement on Form S-3 to
register shares of our common stock. This prospectus is part of that
registration statement and, as permitted by the SEC's rules, does not contain
all the information included in the registration statement. For further
information with respect to us or our common stock, you may refer to the
registration statement and to the exhibits filed as part of that registration
statement. You can review and copy the registration statement and its exhibits
at the public reference facilities maintained by the SEC as described above. The
registration statement, including its exhibits, is also available on the SEC's
web site.

This prospectus may contain summaries of contracts or other documents.
Because they are summaries, they will not contain all of the information that
may be important to you. If you would like complete information about a contract
or other document, you should read the copy filed as an exhibit to the
registration statement.

The SEC allows us to "incorporate by reference" the information we file
with them, which means that we can disclose important information to you by
referring you to those documents. The information incorporated by reference is
considered to be a part of this prospectus, and information that we file later
with the SEC will automatically update or supersede this information. We
incorporate by reference the documents listed below and any future filing we
will make with the SEC under Sections 13(a), 13(c), 14 or 15(d) of the
Securities Exchange Act of 1934, as amended:

o Quarterly Report on Form 10-QSB for the quarter ended September 30,
2002 filed with the SEC on November 18, 2002
o Current Report on Form 8-K dated September 9, 2002 filed with the SEC
on September 13, 2002
o Quarterly Report on Form 10-QSB for the quarter ended June 30, 2002
filed with the SEC on August 14, 2002
o Quarterly Report on Form 10-QSB for the quarter ended March 31, 2002
filed with the SEC on May 17, 2002

-17-

o Amended Annual Report on Form 10-KSB/A for the fiscal year ended
December 31, 2001 filed with the SEC on April 30, 2002
o Annual Report on Form 10-KSB for the fiscal year ended December 31,
2001 filed with the SEC on April 16, 2002
o The description of SmartServ's common stock contained in
Post-Effective Amendment No. 1 to the Registration Statement on Form
SB-2 (333-34940) filed with the SEC on January 31, 2002

You may request a copy of these filings, at no cost, by writing to us
at our executive offices at One Station Place, Stamford, CT 06902, Attention:
Thomas W. Haller, or by calling us at (203) 353-5950.

LEGAL MATTERS

The validity of the shares of common stock offered in this prospectus
has been passed upon for us by Jenkens & Gilchrist Parker Chapin LLP, The
Chrysler Building, 405 Lexington Avenue, New York, New York 10174. Its telephone
number is (212) 704-6000.

EXPERTS

The consolidated financial statements of SmartServ Online, Inc.
appearing in SmartServ Online, Inc.'s Annual Report (Form 10-KSB) for the year
ended December 31, 2001 have been audited by Ernst & Young LLP, independent
auditors, as set forth in their report thereon (which contains an explanatory
paragraph describing conditions that raise substantial doubt about SmartServ's
ability to continue as a going concern as described in Note 1 to the
consolidated financial statements) included therein and incorporated herein by
reference. Such consolidated financial statements are incorporated herein by
reference in reliance upon such report given on the authority of such firm as
experts in accounting and auditing.

-18-

================================= ========================================

SMARTSERV ONLINE, INC.

6,948,225 SHARES OF
COMMON STOCK

WE HAVE NOT AUTHORIZED ANY
DEALER, SALESPERSON OR ANY OTHER
PERSON TO GIVE ANY INFORMATION OR
TO REPRESENT ANYTHING NOT CONTAINED
IN THIS PROSPECTUS. YOU MUST NOT
RELY ON ANY UNAUTHORIZED
INFORMATION. THIS PROSPECTUS DOES
NOT OFFER TO SELL OR BUY ANY SHARES
IN ANY JURISDICTION WHERE IT IS
UNLAWFUL. THE INFORMATION IN THIS
PROSPECTUS IS CURRENT AS OF
FEBRUARY 14, 2003

-------------------- --------------------

PROSPECTUS

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