================================================================================ FORM 10-QSB U. S. SECURITIES AND EXCHANGE COMMISSION WASHINGTON, DC 20549 [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED DECEMBER 31, 1997 COMMISSION FILE NUMBER 0-28008 SMARTSERV ONLINE, INC. - -------------------------------------------------------------------------------- (EXACT NAME OF SMALL BUSINESS ISSUER AS SPECIFIED IN ITS CHARTER) DELAWARE 13-3750708 (STATE OR OTHER JURISDICTION OF (I.R.S. EMPLOYER IDENTIFICATION NO.) INCORPORATION OR ORGANIZATION) METRO CENTER, ONE STATION PLACE, STAMFORD, CONNECTICUT 06902 - -------------------------------------------------------------------------------- (ADDRESS OF PRINCIPAL EXECUTIVE OFFICES) (ZIP CODE) (203) 353-5950 - -------------------------------------------------------------------------------- (REGISTRANT'S TELEPHONE NUMBER, INCLUDING AREA CODE) INDICATE BY CHECK MARK WHETHER THE REGISTRANT (1) HAS FILED ALL REPORTS REQUIRED TO BE FILED BY SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934 DURING THE PRECEDING 12 MONTHS (OR FOR SUCH SHORTER PERIODS THAT THE REGISTRANT WAS REQUIRED TO FILE SUCH REPORTS), AND (2) HAS BEEN SUBJECT TO SUCH FILING REQUIREMENTS FOR THE PAST 90 DAYS. YES [X] NO [_] TRANSITIONAL SMALL BUSINESS DISCLOSURE FORMAT (CHECK ONE) YES [_] NO [X] THE NUMBER OF SHARES OF COMMON STOCK, $.01 PAR VALUE, OUTSTANDING AS OF FEBRUARY 20, 1998 WAS 3,958,339. ================================================================================ SMARTSERV ONLINE, INC. FORM 10-QSB INDEX PART 1. FINANCIAL INFORMATION Item 1. Financial Statements Balance Sheets - June 30, 1997 and December 31, 1997 (unaudited)......2 Statements of Operations - three months ended December 31, 1997 and 1996 and six months ended December 31, 1997 and 1996 (unaudited)......3 Statement of Changes in Stockholders' Equity - six months ended December 31, 1997 (unaudited)...................................4 Statements of Cash Flows - three months ended December 31, 1997 and 1996 and six months ended December 31, 1997 and 1996 (unaudited)......5 Notes to Unaudited Financial Statements...............................6 Item 2. Management's Discussion and Analysis or Plan of Operation............10 PART II. OTHER INFORMATION Item 1. Legal Proceedings....................................................16 Item 6. Exhibits and Reports on Form 8-K.....................................16 Signatures...........................................................17 SMARTSERV ONLINE, INC. BALANCE SHEETS DECEMBER 31, JUNE 30, 1997 1997 ------------ ------------ ASSETS (UNAUDITED) Current assets Cash and cash equivalents $ 1,320,859 $ 93,345 Accounts receivable, net of an allowance for losses of $6,000 at December 31, 1997 and June 30, 1997 127,162 149,782 Prepaid expenses and other receivables 41,643 90,725 ------------ ------------ Total current assets 1,489,664 333,852 Property and equipment - net 693,253 743,714 Other assets 66,965 169,123 ------------ ------------ Total Assets $ 2,249,882 $ 1,246,689 ============ ============ LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities Accounts payable $ 922,222 $ 829,355 Accrued liabilities 215,225 211,813 Accrued interest -- 16,323 Payroll taxes payable 7,582 20,383 Salaries payable 85,884 46,018 Current portion of capital lease obligation 71,163 86,072 Deferred revenues 36,102 24,914 ------------ ------------ Total current liabilities 1,338,178 1,234,878 ------------ ------------ Long-term portion of capital lease obligation 120,237 160,139 Notes payable -- 550,000 STOCKHOLDERS' EQUITY Common stock - $.01 par value Authorized - 15,000,000 shares Issued and outstanding - 3,695,000 shares at June 30, 1997 and December 31, 1997 36,950 36,950 Additional paid-in capital 15,008,392 9,046,592 Unearned compensation (1,538,625) -- Accumulated deficit (12,715,250) (9,781,870) ------------ ------------ Total stockholders' equity (deficiency) 791,467 (698,328) ------------ ------------ Total Liabilities and Stockholders' Equity (Deficiency) $ 2,249,882 $ 1,246,689 ============ ============ See accompanying notes. 2 SMARTSERV ONLINE, INC. STATEMENTS OF OPERATIONS (UNAUDITED) THREE MONTHS SIX MONTHS ENDED DECEMBER 31 ENDED DECEMBER 31 -------------------------- -------------------------- 1997 1996 1997 1996 ----------- ----------- ----------- ----------- Revenues $ 181,594 $ 283,257 $ 381,787 $ 297,109 ----------- ----------- ----------- ----------- Costs and expenses: Costs of revenues 340,713 360,175 718,685 527,360 Product development expenses 222,632 299,941 427,705 492,707 Selling, general and administrative expenses 630,764 953,835 1,160,227 1,440,899 ----------- ----------- ----------- ----------- Total costs and expenses 1,194,109 1,613,951 2,306,617 2,460,966 ----------- ----------- ----------- ----------- Loss from operations (1,012,515) (1,330,694) (1,924,830) (2,163,857) ----------- ----------- ----------- ----------- Other income (expense): Interest income 21,544 24,846 22,631 65,185 Interest expense and other financing costs (424,869) (2,695) (1,031,181) (5,708) ----------- ----------- ----------- ----------- (403,325) 22,151 (1,008,550) 59,477 ----------- ----------- ----------- ----------- Net loss $(1,415,840) $(1,308,543) $(2,933,380) $(2,104,380) =========== =========== =========== =========== Basic and diluted earnings per common share (Note 2) $ (0.38) $ (0.35) $ (0.79) $ (0.57) =========== =========== =========== =========== Weighted average shares outstanding (Note 2) 3,695,000 3,695,000 3,695,000 3,695,000 =========== =========== =========== =========== See accompanying notes 3 SMARTSERV ONLINE, INC. STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY SIX MONTHS ENDED DECEMBER 31, 1997 (UNAUDITED) ADDITIONAL COMMON STOCK PAID-IN UNEARNED ACCUMULATED SHARES PAR VALUE CAPITAL COMPENSATION DEFICIT TOTAL ------------ ------------ ------------ ------------ ------------ ------------ Balance at June 30, 1997 3,695,000 $ 36,950 $ 9,046,592 $ -- $ (9,781,870) $ (698,328) Issuance of 4,000 Prepaid Common Stock Purchase Warrants, net of direct costs of $545,000 -- -- 3,455,000 -- -- 3,455,000 Issuance of Common Stock Purchase Warrants to a financial consultant in connection with the issuance of 4,000 Prepaid Common Stock Purchase Warrants -- -- 1,619,600 (1,619,600) -- -- Issuance of Common Stock Purchase Warrants in connection with the issuance of notes -- -- 887,200 -- -- 887,200 Amortization of unearned compensation over the term of the agreement -- -- -- 80,975 -- 80,975 Net loss for the period -- -- -- -- (2,933,380) (2,933,380) ------------ ------------ ------------ ------------ ------------ ------------ Balance at December 31, 1997 3,695,000 $ 36,950 $ 15,008,392 $ (1,538,625) $(12,715,250) $ 791,467 ============ ============ ============ ============ ============ ============ See accompanying notes. 4 SMARTSERV ONLINE, INC. STATEMENTS OF CASH FLOWS (UNAUDITED) THREE MONTHS SIX MONTHS ENDED DECEMBER 31 ENDED DECEMBER 31 -------------------------- -------------------------- 1997 1996 1997 1996 ----------- ----------- ----------- ----------- OPERATING ACTIVITIES Net loss $(1,415,840) $(1,308,543) $(2,933,380) $(2,104,380) Adjustments to reconcile net loss to net cash used in operating activities: Depreciation and amortization of property and equipment 47,264 21,425 93,337 38,326 Non-cash interest expense and other financing costs 422,100 -- 1,037,664 -- Changes in market value of employee options -- 224,555 -- 188,293 Amortization of unearned revenues (2,377) -- (4,667) -- Amortization and write-off of deferred charges -- 9,000 63,000 18,000 Amortization of unearned compensation 80,975 -- 80,975 -- Other changes that provided (used) cash Accounts receivable 53,764 (111,360) 22,620 (112,402) Inventories -- (30,000) -- (30,000) Prepaid expenses and other receivables 7,920 (28,545) 13,082 (87,126) Accounts payable and accrued liabilities (388,198) 154,748 107,279 48,469 Accrued interest -- -- (16,323) -- Payroll taxes payable (107,524) 4,386 (23,801) 6,588 Salaries payable 51,657 21,779 39,866 9,976 Unearned revenues 3,377 20,000 15,855 20,000 Security deposit reduction -- -- 14,253 -- ----------- ----------- ----------- ----------- Net cash used in operating activities (1,246,882) (1,022,555) (1,490,240) (2,004,256) ----------- ----------- ----------- ----------- INVESTING ACTIVITIES Purchase of equipment (31,245) (119,570) (42,876) (218,743) ----------- ----------- ----------- ----------- Net cash used in investing activities (31,245) (119,570) (42,876) (218,743) ----------- ----------- ----------- ----------- FINANCING ACTIVITIES Repayment of capital lease obligation (17,935) -- (54,811) -- Proceeds from the issuance of short-term notes -- -- 196,500 -- Proceeds from the issuance of warrants, net -- -- 2,643,941 -- Costs of the issuance of warrants -- -- (25,000) -- Proceeds from officers' loans -- -- 37,500 -- Repayment of officers' loans (12,500) -- (37,500) -- ----------- ----------- ----------- ----------- Net cash provided by (used in) financing activities (30,435) -- 2,760,630 -- ----------- ----------- ----------- ----------- Increase (decrease) in cash and cash equivalents (1,308,562) (1,142,125) 1,227,514 (2,222,999) Cash and cash equivalents - beginning of period 2,629,421 2,379,976 93,345 3,460,850 ----------- ----------- ----------- ----------- Cash and cash equivalents - end of period $ 1,320,859 $ 1,237,851 $ 1,320,859 $ 1,237,851 =========== =========== =========== =========== See accompanying notes. 5 SMARTSERV ONLINE, INC. NOTES TO UNAUDITED FINANCIAL STATEMENTS DECEMBER 31, 1997 1. ORGANIZATION SmartServ Online, Inc. (the "Company") commenced operations on August 20, 1993. The Company makes available online information and transactional services to subscribers through screen-based phones, personal computers, personal digital assistants, the Internet, interactive voice response systems, alpha-numeric pagers and other personal communications systems. The Company also offers a range of services designed to meet the varied needs of clients of potential Strategic Marketing Partners, as well as potential direct subscribers, including: business credit information, investment newsletters, stock research reports, stock quotes, nationwide business and residential directory services, business and financial news, sports information, research and analysis reports, trading activity reports by insiders of corporations, online FedEx package tracking, electronic mail, national weather reports and other business and entertainment information. The Company's software architecture and capabilities format information for a particular device and present the information in a user-friendly manner. On March 21, 1996, the Company completed an Initial Public Offering of 1,695,000 shares of $.01 par value common stock at $5.00 per share and 1,725,000 common stock purchase warrants at $.10 per warrant. The Company received $7,058,648 from the Offering, net of the costs of issuing these securities of $1,588,852. On September 30, 1997, the Company completed a private placement ("Placement") of $4 million of Prepaid Common Stock Purchase Warrants ("Prepaid Warrants") as more fully disclosed in Note 6. An integral part of this Placement was the conversion of notes payable and accrued interest thereon, aggregating $836,059, into such Prepaid Warrants. The net proceeds to the Company of $2,643,941 have provided it with working capital to allow it to continue its marketing efforts. 2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES Basis of Presentation - --------------------- The accompanying unaudited financial statements have been prepared in accordance with generally accepted accounting principles for interim financial information, the instructions of Form 10-QSB and Rule 310 of Regulation SB and, therefore, do not include all information and notes necessary for a presentation of results of operations, financial position and cash flows in conformity with generally accepted accounting principles. The balance sheet at June 30, 1997 has been derived from the audited financial statements at that date, but does not include all of the information and footnotes required by generally accepted accounting principles for complete financial statements. The financial statements should be read in conjunction with the Company's Annual Report on Form 10-KSB/A for the year ended June 30, 1997. In the opinion of the Company, all adjustments (consisting of normal recurring accruals) necessary for a fair presentation have been made. Results of operations for the six months ended December 31, 1997 are not necessarily indicative of those expected for the year ending June 30, 1998. The Company has completed development of its information platform and communications software and exited the developmental stage; however, it has yet to generate significant revenues. The Company has incurred recurring operating losses and its operations have not produced a positive cash flow. 6 Additionally, there is no assurance that the Company will generate future revenues or cash flow from operations. Reclassifications - ----------------- Certain amounts in the 1996 financial statements have been reclassified to conform to the 1997 presentation. Basic and Diluted Earnings Per Share - ------------------------------------ In 1997, the Financial Accounting Standards Board issued Statement of Financial Accounting Standards No. 128, Earnings per Share. Statement 128 replaced the previously reported primary and fully diluted earnings per share with basic and diluted earnings per share. Unlike primary earnings per share, basic earnings per share excludes any dilutive effects of options, warrants, and convertible securities. Diluted earnings per share is very similar to the previously reported fully diluted earnings per share. All earnings per share amounts for all periods have been presented, and where necessary, restated to conform to the Statement 128 requirements. The weighted-average shares outstanding are determined as the mean average of the shares outstanding and assumed to be outstanding during the period. Recent Accounting Pronouncements - -------------------------------- In February 1997, the FASB issued Statement No. 129, Disclosure of Information about Capital Structure. This Statement established standards for disclosing information about an entity's capital structure. This statement is effective for fiscal years ending on or after December 15, 1997. The Company plans to adopt and apply the provisions of this statement for the fiscal year ending June 30, 1998. The resulting effect of the application of this statement is not expected to have a material impact on the financial statements. 3. PROPERTY AND EQUIPMENT Property and equipment consist of the following: DECEMBER 31, JUNE 30, 1997 1997 --------- --------- Data processing equipment $ 606,653 $ 564,098 Data processing equipment purchased under a capital lease 246,211 246,211 Office furniture and equipment 69,196 69,196 Display equipment 9,635 9,635 Leasehold improvements 36,678 36,357 --------- --------- 968,373 925,497 Accumulated depreciation, including $32,828 and $8,207 at December 31, 1997 and June 30, 1997, respectively, for equipment purchased under a capital lease (275,120) (181,783) ========= ========= $ 693,253 $ 743,714 ========= ========= 4. NOTES PAYABLE On May 29, 1997, the Company entered into a line of credit facility with a financial institution for a maximum borrowing thereunder of $550,000. Borrowings under this facility were to be repaid on August 27, 1997, along with interest at the rate of 24% per annum. On July 21, 1997 and September 16, 1997, the facility was amended to provide for additional borrowings of up to $222,222. On September 7 30, 1997, notes payable of $772,222 and accrued interest thereon of $63,837 were converted into the Company's Prepaid Warrants as more fully described in Note 6. In conjunction with the origination of the line of credit facility, the Company issued 250,000 Common Stock Purchase Warrants to the financial institution. Similarly, the Company issued 50,500 warrants for each of the July and September amendments. As a result of the Company's default on the note in August, the Company was required to issue 300,500 "default" warrants to such institution. These 651,500 warrants were issued at exercise prices ranging from $1.125 to $2.825 and expire in September 2002. Certain of the warrants contain variable exercise provisions predicated on the price of the Company's Common Stock at the time of exercise. Accordingly, the exercise price of the warrants has been adjusted at December 31, 1997 to a maximum of $0.75, the closing price of the Company's Common Stock at that date. Since compensation expense varies with the changes in the market value of the underlying common stock the warrants have been revalued in accordance with the Black-Scholes pricing methodology and recorded in the statement of operations as financing costs. 5. LOANS PAYABLE TO OFFICERS Loans payable to officers of the Company were non-interest bearing and due on demand. The last of such loans was repaid on October 2, 1997. 6. EQUITY TRANSACTIONS On September 30, 1997, The Zanett Securities Company ("Zanett"), acting as placement agent for the Company, completed the private placement ("Placement") of $4 million of the Company's Prepaid Common Stock Purchase Warrants ("Prepaid Warrants"). The sale of these Prepaid Warrants was exempt from the registration requirements of the Securities Exchange Act pursuant to Regulation D thereof. Each Prepaid Warrant entitles the holder to purchase that number of shares of Common Stock that is equal to $1,000 divided by the applicable exercise price. Such exercise price is determined initially as 70% of the average closing bid price of the Common Stock for the 10 trading days ending on the day prior to exercise of the Prepaid Warrants. Additionally, the exercise discount shall be increased by 1% for each subsequent 60 day period that the Prepaid Warrants remain unexercised. The exercise price, however, shall never exceed $1.40. The Prepaid Warrants may be exercised on the earlier of the date upon which a registration statement is declared effective by the SEC or December 29, 1997. The sale of Common Stock issued upon exercise of such Warrants is restricted to one-third for the first 60, 90 and 120 days subsequent to the registration statement becoming effective. The Prepaid Warrants expire on September 30, 2002. Terms of the Placement included the conversion by Zanett of notes payable in the amount of $772,222 and accrued interest thereon of $63,837 into Prepaid Warrants. The net proceeds of the Placement of $2,643,941 are being used for general working capital requirements. As compensation for its services, Zanett received a placement fee and an unaccountable expense allowance of 10% ($400,000) and 3% ($120,000), respectively, of the gross proceeds of the Placement. Additionally, the Company issued 600,000 Common Stock Purchase Warrants to Zanett that are exercisable at $1.125 per share of Common Stock. These warrants expire on September 30, 2002. Also in conjunction with the Placement, the Company entered into an agreement with a financial consultant who is an affiliate of Zanett Lombardier, Ltd, an investor in the Prepaid Warrants. During the five-year term of the agreement such consultant will provide the Company with advisory services relating to financial and strategic ventures and alliances, investment banking and general financial 8 advisory services, and advice and assistance with the Company's market development activities. As compensation for these services, the Company authorized the issuance of 3,555,555 Common Stock Purchase Warrants to this consultant that are exercisable at $1.125 per share of Common Stock. Of such amount, the issuance of 3,055,555 Common Stock Purchase Warrants is contingent upon the approval of the Company's shareholders. At September 30, 1997, the Company valued these warrants using the Black-Scholes pricing methodology at approximately $4,400,000. However, since the issuance of 3,055,555 Common Stock Purchase Warrants requires the approval of the Company's shareholders, the measurement of compensation expense varies with changes in the market value of the underlying stock. Accordingly, unearned compensation has been adjusted to $1,619,600 at December 31, 1997. Such amount has been recorded in stockholders' equity as unearned compensation and will be amortized to income over the five-year term of the agreement. These warrants expire on September 30, 2002. 7. EARNINGS PER SHARE The following table sets forth the computation of basic and diluted earnings per share: THREE MONTHS ENDED DECEMBER 31 SIX MONTHS ENDED DECEMBER 31 -------------------------- -------------------------- 1997 1996 1997 1996 ----------- ----------- ----------- ----------- Numerator: Net loss $(1,415,840) $(1,308,543) $(2,933,380) $(2,104,380) =========== =========== =========== =========== Denominator: Weighted-average shares 3,695,000 3,695,000 3,695,000 3,695,000 =========== =========== =========== =========== Basic and diluted earnings per common share $ (0.38) $ (0.35) $ (0.79) $ (0.57) =========== =========== =========== =========== At December 31, 1997 there were, exclusive of the Common Stock Purchase Warrants issued in connection with the issuance of notes payable (Note 4) and the Prepaid Warrants (Note 6), 2,462,500 Common Stock Purchase Warrants outstanding. Such warrants have exercise prices ranging from $2.00 to $12.00 per share and expire from March 2001 through September 2002. None of these warrant issuances have been included in the computation of diluted loss per share because their inclusion would be antidilutive. Additionally, the Company has established an employee stock option plan for the benefit of directors, employees and consultants to the Company. These options are intended to qualify as incentive stock options within the meaning of Section 422 of the Internal Revenue Code, as amended, or as nonqualified stock options. The options are generally exercisable after one year from date of grant and no options may be granted after April 15, 2006. The Board of Directors has authorized the issuance of up to 650,000 options, 200,000 of which are subject to stockholder approval. At December 31, 1997, there are options outstanding for the purchase of 303,475 shares of the Company's Common Stock. SUBSEQUENT EVENTS Subsequent to December 31, 1997, investors in the Company's Prepaid Warrants converted $175,000 of such warrants into 263,339 shares of Common Stock at exercise prices of $0.515 and $0.850 per share. 9 ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OR PLAN OF OPERATION PLAN OF OPERATION The Company provides online information and transactional services through screen-based telephones, personal computers, personal digital assistants, the Internet, interactive voice response systems, alpha-numeric paging devices and other personal communications systems to clients of potential Strategic Marketing Partners, as well as to prospective direct subscribers. The Company has exited from the development stage with the completion of its software architecture and product offering and has commenced the implementation of its marketing strategies. The Company's business plan focuses on the strategy of marketing its services in partnership with those companies that have an economic incentive to provide the Company's information platform to their customers. Through the use of this model, the consumer is a customer of both SmartServ and its Strategic Marketing Partner. The Company also believes that the sale of its information platform through the cooperative efforts of partners with more recognizable brand names than its own is important to its success. The Company's plan of operation includes programs for marketing simultaneously at two distinct levels. At the first level, the Company is developing strategic marketing relationships with key partners that provide access to large numbers of potential subscribers for its monthly services. These partners include regional telephone operating companies, long distance carriers, telephone equipment manufacturers and others who distribute screen telephone equipment, market local screen telephone services or otherwise benefit from the increased acceptance of these devices. Screen phones were developed to facilitate the use of caller ID, call waiting and other services offered at a premium by the telephone companies. To these partners, the Company's services are perceived as a means of increasing interest in and sales of screen telephones, and there is thus a strong incentive to promote the Company's services as a value-added benefit. In September 1997, the Company signed a 3 year contract with Sprint/United Management Company ("Sprint") for the delivery of the Company's information services into additional markets beyond the initial trial city--Las Vegas. In December 1997, Sprint commenced the deployment of the Company's services in three Florida markets. The Company anticipates that this will result in the deployment of the Company's information services in New York, North Carolina, Chicago, Los Angeles and other designated markets as part of a national campaign. The Company has also signed an agreement with CIDCO Incorporated, a leading marketer of screen-based phones and other Caller ID devices, whereby CIDCO will offer the Company's suite of online financial and entertainment information to buyers of the CIDCO CST 2100 screen phone. These services are to marketed as "CIDCO Personal Information Services". CIDCO clients include Southwestern Bell and Bell Atlantic. The Company is also working with businesses, such as brokerage firms, that need to disseminate proprietary information more effectively to their existing client base. The Company's information platform and communications architecture allows the bundling of its partners' proprietary information with its own value-added information, and makes this package available to subscribers 24 hours per day, 365 days per year. The Company is currently working with Schroder & Co. Inc. ("Schroder") in an effort to provide proprietary account information to the customers of its correspondent relationships. As a direct result of this relationship, the Company is providing its stock quote product and online trading services to the customers of a correspondent relationship. Additionally, the Company has an agreement with another Schroder correspondent firm to make the Company's "BrokerNet" program available to its 400 independent stockbrokers. At the second level, the Company has initiated a direct marketing program for its SmartServ "Pro" stock quote services. The response to advertisements in Investors' Business Daily and television commercials run on cable station CNBC have demonstrated that a strong and active market exists for this information. Management believes that most of the Company's revenues will ultimately be derived from end users who purchase the Company's services through Strategic Marketing Partners with mass distribution 10 capabilities. The Company anticipates that Strategic Marketing Partners will brand the Company's "bundled" information services with their own private label, promote the packaged offering and then distribute the Company's information package on screen-based phones, PCs, PDAs, the Internet, interactive voice response systems, alpha-numeric pagers and other PCS devices to their clients. The Company has the ability to customize the information package to be offered to each Strategic Marketing Partner, and in turn to their end users. The market for online information and transactional services is highly competitive and subject to rapid innovation and technological change, shifting consumer preferences and frequent new service introductions. The Company believes that potential new competitors, including large multimedia and information systems companies, are increasing their focus on transaction processing. Increased competition in the market for the Company's services could materially and adversely affect the Company's results of operations through price reductions and loss of potential market share. The Company's ability to compete in the future depends on its ability to maintain the technological and performance advantages of its current distribution platform and to introduce new applications that achieve market acceptance. Notwithstanding the execution of a contract with Sprint and the continual discussions with potential Strategic Marketing Partners about potential marketing relationships, there can be no assurance that the Company's products and services will continue to be accepted in the marketplace by the ultimate consumers. Management anticipates that staffing requirements associated with the implementation of its plan of operation will result in the addition of a minimum of 3 to 6 personnel during the period ending June 30, 1998. Such personnel will be added to assist with the programming requirements of Strategic Marketing Partners' product offerings and for customer support. RESULTS OF OPERATIONS During the fiscal year ended June 30, 1997, the Company commenced the implementation of its marketing strategies. At December 31, 1997, the Company has approximately 3,500 customers. QUARTER ENDED DECEMBER 31, 1997 VS. QUARTER ENDED DECEMBER 31, 1996 During the quarter ended December 31, 1997, total revenues amounted to $181,594, consisting primarily of subscription fees for the SmartServ Online "Pro" real-time stock quote service ($136,800) and sales generated from the Company's relationships with Sprint ($24,500) and Schroder ($17,500). In September 1996, the Company commenced the implementation of its marketing plan with a national advertising campaign. Total revenues during the quarter ended December 1996 were $283,257, consisting of subscription fees from the sale of the Company's information services of $40,834, revenues from the sale of related telephone equipment for the delivery of these services to customers of $97,489, and fees for the enhancement, implementation, and marketing of services associated with the Company's arrangement with Schroder of $144,934. During the quarter ended December 31, 1997, the Company incurred costs of revenues of $340,713. Such costs consisted primarily of information and communication costs ($132,600), personnel costs ($92,300), and computer hardware leases, depreciation and maintenance ($102,800). During the quarter ended December 31, 1996, the costs of revenues were $360,175. Such costs consisted primarily of information and communication costs ($60,000), personnel costs ($146,700), computer hardware leases, depreciation and maintenance ($38,100), and purchases of screen-based phones for resale ($87,600). 11 Included in personnel costs in 1996 is a non-cash charge of $35,600 for the change in the market value of employee stock options. Product development expenses were $222,632 vs. $299,941 for the quarter ended December 31, 1996. Such costs consisted primarily of personnel costs ($130,600) and computer systems consultants ($78,800). During the quarter ended December 31, 1996, such product development expenses consisted primarily of personnel costs ($220,100) and systems consultants ($71,600). Included in personnel costs for the quarter ended December 31, 1996 is a non-cash charge of $53,400 for the change in the market value of employee stock options. During the quarter ended December 31, 1997, the Company incurred selling, general and administrative expenses of $630,764 vs. $953,835 for the quarter ended December 31, 1996. Such costs were incurred primarily for personnel costs ($266,200), facilities ($50,200), marketing and advertising costs ($41,700), professional fees ($209,100), and telecommunications costs ($40,000). Included in professional fees is an $80,975 non-cash charge for the amortization of unearned compensation associated with the issuance of Common Stock Purchase Warrants to a financial consultant. During the quarter ended December 31, 1996, the Company commenced an effort to build an infrastructure capable of supporting its operations and the marketing and advertising of its information product offering. Such costs were incurred primarily for advertising and marketing ($312,700), personnel costs ($377,500), professional fees ($127,300) and telecommunications costs ($19,800). Included in personnel costs in 1996 is a non-cash charge of $135,000 for the change in market value of employee stock options. Interest income for the quarter ended December 31, 1997 amounted to $21,544 vs. $24,846 for the quarter ended December 31, 1996. During the quarter ended December 31, 1997 such amounts were earned from the Company's investments in highly rated bank certificates of deposit while during the quarter ended December 31, 1996 such amounts were earned primarily from the Company's investments in highly liquid commercial paper. During the quarter ended December 31, 1997 interest and financing costs included a non-cash charge of $422,100 for the revaluation of certain Common Stock Purchase Warrants issued in connection with the Company's May 1997 line of credit facility. SIX MONTHS ENDED DECEMBER 31, 1997 VS. SIX MONTHS ENDED DECEMBER 31, 1996 During the six months ended December 31, 1997, the Company recorded revenues of $381,787, consisting of $261,700 from the sale of subscriptions to its information services, $55,000 from enhancement, implementation, and marketing services associated with its arrangement with Schroder, and $53,700 from the Company's relationship with Sprint. The Company commenced the implementation of its marketing plan during the six months ended December 1996, and recorded revenues of $152,100 from the sale of its information services and the related screen-based telephones. Additionally, the Company recorded revenues of $145,000 related to the enhancement, implementation and marketing of services associated with its arrangement with Schroder. During the six months ended December 31, 1997, the Company incurred costs of revenues of $718,685. Such costs consisted primarily of information and communication costs ($323,100), personnel costs ($183,800), and computer hardware leases, depreciation and maintenance ($182,600). During the six months ended December 31, 1996, the costs of revenues were $527,360. Such costs consisted primarily of information and communication costs ($97,200), personnel costs ($228,600), and computer hardware leases, depreciation and maintenance ($76,500), and purchases of screen-based phones for resale ($95,500). Included in personnel costs in 1996 is a non-cash charge of $29,200 for the change in the market value of employee stock options. Product development expenses were $427,705 during the six months ended December 31, 1997 vs. $492,707 for the six months ended December 31, 1996. Such costs consisted primarily of personnel costs ($275,000) and computer systems consultants ($132,700). During the six months ended December 31, 1996, such product development expenses consisted primarily of personnel costs ($342,300) and systems consultants ($133,300). Included in personnel costs in 1996 is a non-cash charge of $43,800 for the change in the market value of employee stock options. 12 During the six months ended December 31, 1997, the Company incurred selling, general and administrative expenses of $1,160,227, primarily for personnel costs ($478,200), facilities ($98,800), marketing and advertising costs ($78,900), and professional fees ($336,200). Included in professional fees is a non-cash charge of $63,000 for the write-off of prepaid consulting fees incurred in connection with the Company's Initial Public Offering of Securities and an $80,975 non-cash charge for the amortization of unearned compensation associated with the issuance of Common Stock Purchase Warrants to a financial consultant. Selling, general and administrative expenses for the six months ended December 31, 1996 were $1,440,899. Such costs consisted primarily of personnel costs ($491,400), facilities ($75,000), marketing and advertising costs ($418,100), and professional fees ($257,400). Included in personnel costs for 1996 was a non-cash charge of approximately $115,000 related to the change in value of employee stock options. Interest income for the six months ended December 31, 1997 amounted to $22,631 vs. $65,185 for the six months ended December 31, 1996. During the six months ended December 31, 1997, such amounts were earned from the Company's investments in highly rated bank certificates of deposit while during the six months ended December 31, 1996, such amounts were earned primarily from the Company's investments in highly liquid commercial paper. Interest and financing costs for the six months ended December 31, 1997 were $1,031,181. Such amounts were incurred primarily in connection with the issuance of short-term notes payable and associated Common Stock Purchase Warrants. The Common Stock Purchase Warrants have been recorded in the financial statements in accordance with the Black-Scholes pricing methodology. Interest costs for the six months ended December 31, 1996 were incurred in connection with an insurance financing agreement and amounted to $5,708. CAPITAL RESOURCES AND LIQUIDITY Since inception of the Company on August 20, 1993 through March 21, 1996, the date of the IPO, the Company had funded its operations through a combination of private debt and equity financings totaling $2,900,000 and $300,000, respectively. The IPO of 1,695,000 common shares and 1,725,000 common stock purchase warrants on March 21, 1996 provided the Company with gross proceeds of $8,647,500. Direct costs associated with the IPO were approximately $1,589,000. During the first half of the year ended June 30, 1997, the Company's operations were funded through the proceeds of the March 1996 IPO and revenues generated from the Company's marketing and advertising programs. Commencing with the second half of 1997, the Company experienced both equity and working capital constraints resulting from the information delivery system's inability to support and retain the volume of users generated by the Company's marketing and advertising programs. In May 1997, the Company arranged a line of credit facility with a financial institution. Such line of credit was originated for a maximum borrowing amount of $550,000. In July and September 1997, the facility was amended to allow for additional borrowings of up to $222,222. In conjunction with the origination of the line of credit facility, the Company issued 250,000 Common Stock Purchase Warrants to the financial institution. Similarly, the Company issued 50,500 warrants for each of the July and September amendments. As a result of the Company's default on the note in August, the Company was required to issue 300,500 "default" warrants to such institution. These 651,500 warrants were issued at exercise prices ranging from $1.125 to $2.825 and expire in September 2002. Certain of the warrants contain variable exercise provisions predicated on the price of the Company's common stock at the time of exercise. Accordingly, the exercise price of the warrants has been adjusted at December 31, 1997 to a maximum of $0.75, the closing price of the Company's common stock at that date. Since compensation expense varies with the changes in the market value of the underlying common stock the warrants have been revalued in accordance with the Black-Scholes pricing methodology and recorded in the statement of operations as financing costs. 13 In May 1997, the Company entered into a 3 year noncancelable capital lease for certain computer equipment used to provide information services. The cost of this equipment ($246,211) is being financed through the manufacturer's finance division. On September 30, 1997, The Zanett Securities Company ("Zanett"), acting as placement agent for the Company, completed a private placement ("Placement") of $4 million of the Company's Prepaid Common Stock Purchase Warrants ("Prepaid Warrants"). The sale of these Prepaid Warrants was exempt from the registration requirements of the Securities Act of 1933, as amended, pursuant to Regulation D. Each Prepaid Warrant entitles the holder to purchase that number of shares of Common Stock that is equal to $1,000 divided by the applicable exercise price. Such exercise price is determined initially as 70% of the average closing bid price of the Common Stock for the 10 trading days ending on the day prior to exercise of the Prepaid Warrants. Additionally, the exercise discount shall by increased by 1% for each subsequent 60 day period that the Prepaid Warrants remain unexercised. The exercise price, however, shall never exceed $1.40. The Prepaid Warrants may be exercised on the earlier of the date upon which a registration statement is declared effective by the SEC or December 29, 1997. The sale of Common Stock issued upon exercise of the Prepaid Warrants is restricted to one-third for the first 60, 90 and 120 days subsequent to the registration statement becoming effective. The Prepaid Warrants expire on September 30, 2000. As compensation for the successful completion of the Placement, Zanett received a placement fee and an unaccountable expense allowance of 10% and 3%, respectively, of the gross proceeds of the Placement. Additionally, the Company issued 600,000 Common Stock Purchase Warrants to Zanett that are exercisable at $1.125 per share of Common Stock. Also in conjunction with the Placement, the Company entered into an agreement with a financial consultant who is an affiliate of Zanett Lombardier, Ltd, an investor in the Prepaid Warrants. During the five-year term of the agreement this consultant will provide the Company with advisory services relating to financial and strategic ventures and alliances, investment banking and general financial advisory services, and advice and assistance with the Company's market development activities. As compensation for these services, the Company authorized the issuance of 3,555,555 Common Stock Purchase Warrants to this consultant that are exercisable at $1.125 per share of Common Stock. Of such amount, the issuance of 3,055,555 Common Stock Purchase Warrants is contingent upon the approval of the Company's shareholders. At September 30, 1997, the Company valued these warrants using the Black-Scholes pricing methodology at approximately $4,400,000. However, since the issuance of 3,055,555 Common Stock Purchase Warrants requires the approval of the Company's shareholders, the measurement of compensation expense varies with changes in the market value of the underlying stock. Accordingly, unearned compensation has been adjusted to $1,619,600 at December 31, 1997. Such amount has been recorded in stockholders' equity as unearned compensation and will be amortized to income over the five-year term of the agreement. These warrants expire on September 30, 2002. As part of the Placement, Zanett converted notes payable of $772,222, issued pursuant to a Line of Credit Agreement dated May 29, 1997, as amended, and accrued interest thereon of $63,837 into Prepaid Warrants. The net proceeds of the Placement of $2,643,941 are being used for general working capital requirements. The Company has entered into a 3 year contract with Sprint and is currently negotiating agreements with several major stock brokerage firms. The Company's management believes that upon the successful implementation of its marketing plan, sufficient revenues will be generated to meet operating requirements. Management also believes that the successful execution of its proposed plan of operations will generate sufficient cash flow from operations to enable the Company to offer its services on an economically sound basis; however, no assurance can be given that such goals will be obtained or that any expected revenues or cash flows will be forthcoming. 14 Management estimates that, without a significant increase in revenues, net proceeds from the Placement will be sufficient to support the Company's operations through April 1998. The Company intends to seek additional sources of capital and liquidity through collaborative agreements, through the conversion of the outstanding Common Stock Purchase Warrants or through public or private financing; however, there can be no assurance that additional financing will be available on acceptable terms or at all. CERTAIN FACTORS THAT MAY AFFECT FUTURE RESULTS - ---------------------------------------------- From time to time, information provided by the Company, statements made by its employees or information included in its filings with the Securities and Exchange Commission (including this Form 10-QSB) may contain statements which are not historical facts, so-called "forward looking statements". These forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. The Company's actual future results may differ significantly from those stated in any forward-looking statements. Forward-looking statements involve a number of risks and uncertainties, including, but not limited to, product demand, pricing, market acceptance, litigation, intellectual property rights, risks in product and technology development, product competition, limited number of customers, key personnel, and other risk factors detailed in this Quarterly Report on Form 10-QSB and in the Company's other Securities and Exchange Commission filings. 15 PART 2. OTHER INFORMATION SMARTSERV ONLINE, INC. ITEM 1. LEGAL PROCEEDINGS On or about December 15 1997, Steven T. Francesco, then President and Chief Operating Officer of the Company, filed a complaint against the Company, Sebastian E. Cassetta (its Chairman of the Board and Chief Executive Officer), Bruno Guazzoni, Claudio Guazzoni, Zanett Securities, Inc. and Zanett Capital, Inc. in the Supreme Court of the State of New York, County of New York. In the amended complaint, which was served on or about December 29, 1997, Mr. Francesco alleged, among other things, that the Company breached the terms of its employment agreement with him. The amended complaint seeks damages against the Company in an unspecified amount and injunctive relief. On February 6, 1998 the Board of Directors terminated Mr. Francesco's employment with the Company as its President and Chief Operating Officer. The Company has moved the Court to dismiss certain of the claims against it. That motion is currently pending. No disclosure in this action has yet been noticed or taken. The Company will vigorously defend this action. ITEM 6. EXHIBITS AND REPORTS ON FORM 8 - K (a) The following exhibits are included herein: Exhibit 27 - Financial Data Schedule (b) REPORTS OF FORM 8-K Since the end of the fiscal quarter ended September 30, 1997, the Company filed an amended Current Report on Form 8-K/A reporting Item 5 and containing a pro forma balance sheet as at August 31, 1997, as well as a Current Report on Form 8-K dated February 11, 1998. 16 SMARTSERV ONLINE, INC. SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. SmartServ Online, Inc. (Registrant) By: Date: FEBRUARY 23, 1998 /S/ SEBASTIAN E. CASSETTA ----------------- ---------------------------------- Sebastian E. Cassetta Chairman of the Board, Chief Executive Officer Date: FEBRUARY 23, 1998 /S/ THOMAS W. HALLER ----------------- ---------------------------------- Thomas W. Haller Chief Financial Officer, Treasurer 17