February 15, 2000 Inacom Corp. 10810 Forman, Suite 200 Omaha, Nebraska 68154 Attention: Chief Financial Officer RE: REVOLVING CREDIT FACILITY COMMITMENT LETTER Ladies and Gentlemen: Compaq Computer Corporation ("COMPAQ" or the "LENDER") understands that Inacom Corp. ("INACOM" or the "COMPANY") is proposing to sell (the "ASSET SALE") to ITY Corp., a wholly-owned subsidiary of Compaq (the "BUYER"), certain assets pursuant to an Asset Purchase Agreement dated as of January 4, 2000 among Inacom, Compaq and the Buyer, as amended by the First Amendment to Asset Purchase Agreement dated as of the date hereof (as so amended, the "ASSET PURCHASE AGREEMENT"). You have asked Compaq to commit to provide up to $55.5 million of financing to Inacom following the consummation of the Asset Sale pursuant to the secured credit facility (the "FACILITY") described below. Compaq is willing to provide the Facility upon the terms and conditions specified herein. Compaq's commitment hereunder shall become effective when the Company signs copies of this Commitment Letter and returns it to Compaq. FULL DISCLOSURE You represent, warrant and covenant that (i) the pro forma financial statements of the Company and its subsidiaries furnished by you did not contain, as of the time they were furnished, any material misstatement of fact or omit, as of such time, to state any material fact necessary to make the statements therein taken as a whole not misleading, in the light of the circumstances under which they were made; and (ii) the projections regarding the future performance of the Company and its subsidiaries furnished by you have been prepared in good faith based on assumptions believed to be reasonable at the time of preparation thereof. CERTAIN CONDITIONS Certain of the terms of the Facility are set forth in the Summary of Terms and Conditions attached hereto (the "TERM SHEET"). The Term Sheet is intended as an outline only but does summarize all of the material terms, conditions, covenants, representations, warranties and other provisions which will be contained in definitive financing agreements for the Facility. Compaq's commitment is subject to the satisfaction of the conditions set forth in the Term Sheet and (i) the negotiation, execution and delivery of a credit agreement (the "CREDIT AGREEMENT") and other definitive financing agreements, 1 prepared by Davis Polk & Wardwell, special counsel to Compaq, containing terms and conditions consistent with the Term Sheet and otherwise reasonably satisfactory to Compaq, by not later than May 1, 2000 and (ii) the consummation of the Asset Sale in accordance with the Asset Purchase Agreement. COSTS AND EXPENSES By your acceptance of this Commitment Letter, you agree that all costs and expenses (including the reasonable fees and expenses of Davis Polk & Wardwell, counsel for Compaq) incurred by Compaq in connection with the collection or enforcement of this Commitment Letter and the definitive financing agreements or any default under, or amendment or waiver of, the definitive financing agreements shall be for your account. INDEMNIFICATION By your acceptance of this Commitment Letter, the Company agrees to indemnify and hold harmless Compaq and each of its affiliates (including, without limitation, any controlling person) and the directors, officers, employees and agents of each of the foregoing parties (each, an "INDEMNIFIED PERSON") in accordance with the provisions of Schedule 1 hereto, which is incorporated herein and made a part of this Commitment Letter. MISCELLANEOUS This Commitment Letter is intended to be solely for the benefit of the parties hereto and is not intended to confer, and shall not be deemed to confer, any benefits upon, or create any rights in or in favor of, any Person other than the parties hereto, except as provided above with respect to Indemnified Persons. The offer by Compaq set forth in this Commitment Letter will terminate at 5:00 p.m., New York time, on the closing date of the Asset Sale (the "ASSET SALE CLOSING DATE"), unless on or before that date and time it has received a copy of this Commitment Letter signed by you. The provisions set forth above under "Costs and Expenses" and "Indemnification" shall survive any such termination of the offer under this Commitment Letter, and shall be binding regardless of whether a Credit Agreement or other definitive documentation is signed. 2 This Commitment Letter shall be governed by and construed in accordance with the laws of the State of New York. Each of you and Compaq hereby submits to the jurisdiction of the United States District Court for the Southern District of New York and of any New York State court sitting in New York City for purposes of all legal proceedings arising out of or relating to this Commitment Letter or the transactions contemplated hereby. Each of you and Compaq hereby irrevocably waives, to the fullest extent permitted by law, any objection which it may now or hereafter have to the laying of the venue of any such proceeding brought in such a court and any claim that any such proceeding brought in such a court has been brought in an inconvenient forum and to the right to have a trial by jury. All payments under this Commitment Letter shall be paid in U.S. Dollars to the relevant payee in New York City, without set-off or counterclaim and free and clear of any withholding or other taxes. Very truly yours, Compaq Computer Corporation By:____________________________________ Name: Ben K. Wells Title: Chief Financial Officer (Acting), Vice President and Corporate Treasurer Agreed and accepted as of the date first above written: Inacom Corp. By:______________________________________ Name: Title: 3 SCHEDULE 1 Capitalized terms used but not defined in this Schedule are used as defined in the Commitment Letter (the "COMMITMENT LETTER") to which this Schedule is attached and into which it is incorporated. The Company agrees to indemnify, defend and hold harmless each Indemnified Person from and against any and all losses, claims, demands, damages, liabilities and other expenses of any kind (collectively, "LOSSES") to which any Indemnified Person may become subject, insofar as such Losses (or actions or other proceedings commenced or threatened in relation thereto) relate to or in any way arise from the Facility or any proposed or actual use of the proceeds of the Facility, and to reimburse each Indemnified Person for any legal or other expenses incurred in connection with investigating, preparing to defend or defending against any such Loss or action or other proceeding (whether or not such Indemnified Person is a party to any action or proceeding out of which any such Loss arises), it being understood that the indemnification provided for herein shall not apply to any losses, claims, demands, damages, liabilities and other expenses arising from the Asset Purchase Agreement or the performance, or failure to perform, thereunder by any party thereto, any such indemnification to be provided, if at all, under the Asset Purchase Agreement and the other instruments, agreements and documents entered into pursuant thereto or in connection therewith. The Company will not be responsible, however, for any such Losses of any Indemnified Person that are determined by final and nonappealable judgment of a court of competent jurisdiction to have resulted primarily from actions taken or omitted to be taken by such Indemnified Person in bad faith or from such Indemnified Person's gross negligence or willful misconduct. No Indemnified Person shall be liable to any other person, firm, corporation or other legal entity for consequential damages which may be alleged as a result of the Commitment Letter or the Facility. The Company shall not be liable for any settlement of any proceeding effected without its prior written consent (which shall not be unreasonably withheld), but if settled with such consent or if there is a final judgment for the plaintiff, the Company agrees to indemnify each Indemnified Person from and against any Loss (other than Losses determined by final and nonappealable judgement of a court of competent jurisdiction to have resulted primarily from actions taken or omitted to be taken by such Indemnified Person in bad faith or from such Indemnified Person's gross negligence or willful misconduct) by reason of such settlement or judgment. The Company shall not, without the prior written consent of each Indemnified Person, effect any settlement of any pending or threatened proceeding in respect of which such Indemnified Person is or could have been a party and indemnity could have been sought hereunder by such Indemnified Person, unless such settlement includes an unconditional release of such Indemnified Person from all liability or claims that are the subject matter of such proceeding. 4 EXHIBIT A SUMMARY OF TERMS AND CONDITIONS BORROWER: Inacom Corp., a Delaware corporation. FACILITY: $55,500,000 revolving credit facility (the "FACILITY"). PURPOSE: Proceeds will be used for general corporate purposes, including working capital. LENDER: Compaq Computer Corporation ("COMPAQ" or the "LENDER"). SECURITY: The Company's obligations under the Facility will be secured by perfected "silent" second lien on all of the assets securing the Company's obligations under the Credit Agreement dated as of April 9, 1999 among the Company, the lenders party thereto, IBM Credit Corporation, as Documentation Agent, Banque Nationale de Paris, as Syndication Agent, and Deutsche Bank AG, New York Branch, as Administrative Agent (as amended through the closing date of the Asset Sale, the "DB CREDIT AGREEMENT"). The Guarantees described below will be secured by perfected "silent" second liens on all of the assets of the Guarantors (as defined below) securing such Guarantors' obligations under their guarantees of the DB Credit Agreement. GUARANTEES: Each of the Company's subsidiaries that shall have guaranteed the DB Credit Agreement (the "GUARANTORS") will guarantee the Company's obligations under the Facility, up to the maximum amount possible without violating applicable fraudulent conveyance laws. BORROWING OPTIONS AND INTEREST PERIODS: LIBOR and Base Rate. LIBOR and Base Rate will be determined on a basis substantially similar to the basis used under the DB Credit Agreement, except that the Company may only elect interest periods for LIBOR loans of 1 month. INTEREST RATES: Margins over adjusted LIBOR and margins over Base Rate will be 2% above the corresponding margins set forth in the DB Credit Agreement. 5 Interest in respect of Base Rate loans shall be payable quarterly in arrears on the last business day of each quarter. Interest in respect of LIBOR loans shall be payable in arrears at the end of the applicable interest period. Interest will also be payable at the time of conversion or repayment of any loans and at maturity. All interest and fee calculations shall be based on a 360-day year and actual days elapsed or, in the case of interest on Base Rate Loans based on the prime rate, a 365/366-day year and actual days elapsed. Upon any default in the payment of principal or interest, all overdue amounts shall bear interest at a rate per annum equal to the rate which is 2% in excess of the rate otherwise applicable to Base Rate loans from time to time or, in the case of LIBOR loans prior to the end of the then pending interest period, at the rate which is 2% in excess of the rate otherwise then borne by such loans. Such interest shall be payable on demand. COMMITMENT: From the Asset Sale Closing Date through the 90th day following the Asset Sale Closing Date: $0 From the 91st day following the Asset Sale Closing Date through the 120th day following the Asset Sale Closing Date: $25,000,000 From the 121st day following the Asset Sale Closing Date and thereafter (subject to reduction pursuant to "AMORTIZATION" below): $55,500,000 MATURITY DATE: September 30, 2001. AMORTIZATION: The Commitment shall be reduced in nine equal monthly installments beginning on January 31, 2001. Any loans outstanding in excess of the amount of the Commitment as reduced from time to time shall be repaid. VOLUNTARY PREPAYMENTS: Permitted at any time with one business day's notice for Base Rate loans and three business days' notice for LIBOR loans. The 6 Company will compensate the Lender for any break-funding losses if it prepays LIBOR loans at any time other than the end of an Interest Period. CONDITIONS TO The Facility shall become effective on the date (the EFFECTIVENESS: "EFFECTIVE DATE") upon which all of the following conditions precedent shall have been satisfied: 1. Completion of the Credit Agreement containing the terms and conditions set forth in the Commitment Letter and this Term Sheet and otherwise in form and substance reasonably satisfactory to the Lender, and completion of other customary documentation relating to the Facility in form and substance reasonably satisfactory to the Lender, including receipt by the Lender of reasonably satisfactory opinions of counsel to the Company as to the transactions contemplated thereby, together with customary closing documentation. 2. The Asset Sale shall have been consummated in accordance with the Asset Purchase Agreement. 3. Absence of any pending or threatened actions, suits or proceedings against the Company or any of its subsidiaries or otherwise relating to the Facility, that could reasonably be expected to have a material adverse effect on the rights or remedies of the Lender or the ability of the Company or any Guarantor to perform its obligations under the Credit Agreement, the guarantees thereof by the Guarantors or any of the other financing documents or a Material Adverse Effect (defined in a manner substantially similar to the definition thereof in the DB Credit Agreement). CONDITIONS TO INITIAL The obligations of the Lender to make the initial BORROWING: borrowing under the Facility shall be subject to the following conditions (in addition to the "Conditions to Each Borrowing" set forth below): 1. The Effective Date shall have occurred. 2. Creation and perfection of security arrangements referred to under "Security" above to the satisfaction of the Lender, all in form and substance reasonably satisfactory to the Lender. 7 3. The DB Credit Facility shall have been amended by an amendment in the form of Exhibit A hereto or otherwise in form and substance satisfactory to the Lender. 4. The Agreement for Inventory Financing, dated April 27, 1998, between IBM Credit Corporation and the Company, as amended, shall have been amended by an amendment in the form of Exhibit B hereto or otherwise in form and substance satisfactory to the Lender so as to permit the Asset Sale, the Facility and the security therefor. 5. The Lender shall have received consolidated statements of income and cash flows for the Company and its subsidiaries for the month of April 2000, certified by the chief financial officer of the Company as fairly presenting the consolidated income and cash flows of the Company and its subsidiaries for such month in accordance with GAAP (the "APRIL FINANCIAL STATEMENTS"). 6. (i) EBITDA (as defined in the DB Credit Agreement) for the month of April 2000 (as set forth in the April Financial Statements) shall not have been less than $(14,000,000) or (ii) EBITDA (as so defined) for the two month period of April and May 2000 (as set forth in the April Financial Statements and the May Financial Statements (as defined below)) shall not have been less than $(23,000,000) or (iii) the Company shall have been in compliance as of June 30,2000 with all of the financial covenants set forth in the Credit Agreement and shall have delivered consolidated financial statements of the Company and its subsidiaries as at such date and for the periods then ended and a compliance certificate setting forth the calculations necessary to demonstrate such compliance. CONDITIONS TO THE FIRST BORROWING THAT RESULTS IN OUTSTANDING LOANS EXCEEDING $25,000,000: The obligations of the Lender to make the initial borrowing under the Facility that results in there being outstanding loans in an aggregate principal amount exceeding $25,000,000 shall be subject to the following conditions (in addition to the "Conditions to Each Borrowing" set forth below): 1. The Lender shall have received consolidated statements of income and cash flows for the Company and its subsidiaries for the month of May 2000, certified by the chief financial officer of the Company as fairly presenting the consolidated income and cash flows of the Company and its subsidiaries for such 8 month in accordance with GAAP (the "MAY FINANCIAL STATEMENTS") 2. (i) EBITDA (as defined in the DB Credit Agreement) for the two month period of April and May 2000 (as set forth in the April Financial Statements and the May Financial Statements) shall not have been less than $(23,000,000) or (ii) the Company shall have been in compliance as of June 30,2000 with all of the financial covenants set forth in the Credit Agreement and shall have delivered consolidated financial statements of the Company and its subsidiaries as at such date and for the periods then ended and a compliance certificate setting forth the calculations necessary to demonstrate such compliance. CONDITIONS TO EACH BORROWING: Each borrowing under the Facility will be subject to satisfaction of the following conditions: 1. The Effective Date shall have occurred. 2. Absence of Default. 3. Accuracy of representations and warranties in all material respects. 4. Loans in the full amount of the then available borrowing base under the DB Credit Agreement are outstanding under the DB Credit Agreement. 5. The cash and cash equivalent investments of the Company and its subsidiaries, before giving effect to such borrowing, shall not exceed $10,000,000 on the date of borrowing. 6. There shall exist no default under the DB Credit Agreement that has not been cured or waived. REPRESENTATIONS AND WARRANTIES: The representations and warranties will be substantially similar to those contained in the DB Credit Agreement. COVENANTS: The covenants will be substantially similar to those contained in the DB Credit Agreement, except that the financial covenant levels set forth in the DB Credit Agreement shall be modified as set forth in Annex I hereto. EVENTS OF DEFAULT: The events of default will be substantially similar to those contained in the DB Credit Agreement, except that the cross-default provision will not apply to the DB Credit Agreement, which will instead be subject to cross-acceleration and cross-payment-default provisions. 9 INCREASED COSTS/CHANGE OF CIRCUMSTANCES: The Credit Agreement will contain customary provisions protecting the Lender in the event of unavailability of funding, illegality, increased costs and funding losses. ASSIGNMENTS AND PARTICIPATIONS: The Lender will be able to assign all or a pro rata portion of its outstanding loans and Commitment with the consent of the Borrower (such consent not to be unreasonably withheld or delayed). INDEMNIFICATION: The Company will indemnify the Lender against all losses, liabilities, claims, damages or expenses relating to the loans, the Facility and the Company's use of the loan proceeds, or the commitments, including but not limited to attorneys' fees and settlement costs, except for losses, liabilities, claims, damages or expenses caused by such indemnitee's gross negligence or willful misconduct, it being understood that the indemnification provided for herein shall not apply to any losses, liabilities, claims, damages or expenses relating to the Asset Purchase Agreement or the performance, or failure to perform, thereunder by any party thereto, any such indemnification to be provided if at all, under the Asset Purchase Agreement and the other instruments, agreements and documents entered into pursuant thereto or in connection therewith. WAIVER OF SET-OFF: The Borrower will provide customary waivers of set off rights. The Lender will waive its rights to set off amounts owed by the Lender to the Company against amounts owed by the Company to the Lender under the Facility. GOVERNING LAW AND FORUM: State of New York. EXPENSES: The Company will pay all reasonable legal and other out-of-pocket expenses of Compaq, including the fees and expenses of counsel to Compaq, in connection with collection under or enforcement of, or any default under, or amendment or waiver of, the definitive financing agreements. JURISDICTION: The parties will submit to the jurisdiction of the federal and state courts of the State of New York. 10 ANNEX I RELATIONSHIP BETWEEN DB CREDIT AGREEMENT AND COMPAQ FACILITY FINANCIAL COVENANTS DB CREDIT COMPAQ AGREEMENT FACILITY MINIMUM EBITDA ($20) ($30) 6/30/00 ($6) ($16) 9/30/00 $7 ($3) 12/31/00 $15 $5 3/31/00 MINIMUM NET WORTH $185 $178.5 MAXIMUM LEVERAGE RATIO Funded Senior 2.15x 2.55x Q1'01 1.95x 2.3x Thereafter Funded Debt 5.2x 6.05x Q1'01 4.65x 5.35x Thereafter MINIMUM EBITDA TO INTEREST EXPENSE RATIO 5.5x 4.9x Q1'01 6.0x 5.3x Thereafter MINIMUM CURRENT RATIO 0.95x 0.85x 11