EXHIBIT 16.1 [Arthur Andersen Letterhead] April 26, 2000 Office of the Chief Accountant Securities and Exchange Commission 450 Fifth Street, N. W. Washington, D.C. 20549 Dear Sir/Madam: We have read paragraphs (a)(1)(i)-(v) of Item 4 included in the Form 8-K dated April 24, 2000 of Pegasystems Inc. to be filed with the Securities and Exchange Commission and are in agreement with the statements contained therein. Very truly yours, Arthur Andersen LLP /s/ Arthur Andersen LLP