Filed by divine, inc.
pursuant to Rule 425 under
the Securities Act of 1933
and deemed filed pursuant
to Rule 14a-12 under the
Securities Exchange Act of
1934
Subject Company:
eshare communications, Inc.
commission File No. 0-22317
NEWS RELEASE
[DIVINE LOGO]
WWW.DIVINE.COM [NASDAQ LOGO]: DVIN
INDIVIDUAL INVESTORS: MEDIA INQUIRIES:
Brenda Lee Johnson Susan Burke/Anne Schmitt
Direct: 773.394.6873 Direct: 773.394.6746 / 6827
brenda.johnson@divine.com susan.burke@divine.com
anne.schmitt@divine.com
FOR IMMEDIATE RELEASE
DIVINE REACHES RESELLER AGREEMENT FOR ESHARE PRODUCTS
PREDICTIVE DIALER, OTHER ESHARE PRODUCTS TO BE ADDED TO DIVINE'S SALES CHANNEL
EFFECTIVE IMMEDIATELY
CHICAGO - JULY 25, 2001 - DIVINE, INC., (NASDAQ: DVIN), an enterprise solutions
provider offering global businesses the ability to improve collaboration,
workflow, and business relationships by delivering a powerful combination of
services, technology and hosting capabilities, today announced an agreement with
eshare(R) communications, Inc., allowing divine's global sales and solutions
delivery organizations to sell eshare(R) Conversations(TM), eshare's premier
predictive dialer and voice platform, as well as eshare's other customer
interaction management (CIM) solutions, including the eshare(R) NetAgent(TM)
Suite, XChange(TM), eshare(R) Connections(TM), and eshare(R) Expressions(R).
"This agreement is important because eshare Conversations, the most powerful
predictive dialer on the market, will be the centerpiece in divine's arsenal of
technology and services that promote collaboration and humanize business
relationships," said Ted Collins, president of divine Applications. "The
business leaders we speak to every day realize that they cannot hold back their
investments in solutions that build customer loyalty, especially in today's
economy. A tremendous portion of business-to-customer interaction still occurs
over the telephone, which is why it is so critical to integrate eshare's dialer
and web technologies with divine's current offerings. We're committed to
providing the same great customer service and support that customers of eshare's
full range of CIM solutions have come to expect."
eshare Conversations includes the call center industry's most advanced and
flexible dialer technology. The solution currently supports inbound, predictive
outbound, and blended contacts, as well as campaign management, CTI-based ACD
routing, distributed multi-site call delivery, comprehensive reporting, patented
agent scripting and other capabilities for call centers worldwide. eshare
announced the release of the newest version of eshare Conversations last week
during the Customer Inter@ction Solutions Conference & Expo 2001 at the Cobb
Galleria in Atlanta.
"With the installation of the eshare Conversations product, we have realized
increased productivity beyond our initial expectations," said T.E. Derynck,
project manager, Solutions & Applications, for Bank of Montreal. "And with the
flexibility of the product, we are continually learning new configurations to
enhance the value to our business."
On July 9, divine announced that it has signed a definitive agreement to acquire
eshare in a stock-for-stock exchange. The acquisition, subject to shareholder
and SEC approval, is expected to be finalized at the end of Q3, 2001.
ABOUT DIVINE, INC.
divine, inc., (Nasdaq: DVIN) delivers a unique combination of services,
Web-based technology, and managed applications capability that enables
businesses to rapidly deploy advanced enterprise solutions that are fully
integrated with every aspect of their business strategy and existing technical
systems. Founded in 1999, Chicago-based divine is a leader in promoting the
development of new technologies, products, and services that dramatically change
how businesses manage information, engage and interact with their constituents,
and develop new market opportunities. For more information, visit the company's
web site at WWW.DIVINE.COM.
ABOUT ESHARE COMMUNICATIONS, INC.
Norcross, Ga.-based eshare communications, Inc., (WWW.ESHARE.COM) is a premier
provider of integrated customer interaction management (CIM) solutions that
power the customer relationship strategies of businesses conducting traditional
and Internet commerce. eshare leverages its expertise in Web-based and
traditional call center technologies to provide more than 2,500 businesses with
comprehensive, scalable and integrated customer interaction solutions. Its
applications facilitate marketing, sales and service outcomes and optimize
customer lifetime value while building brand loyalty. eshare was formed by the
September 1999 merger of Melita International, Inc., a leader in telephony-based
customer contact management, and eShare Technologies, Inc., a leader in
Web-based customer care solutions.
# # #
(C) 2001 DIVINE, INC. DIVINE IS A TRADEMARK OF DIVINE, INC. ESHARE,
CONVERSATIONS, XCHANGE, CONNECTIONS, EXPRESSIONS AND NETAGENT ARE TRADEMARKS OF
ESHARE COMMUNICATIONS, INC. ALL TRADEMARKS, TRADE NAMES, SERVICE MARKS AND LOGOS
REFERENCED HEREIN BELONG TO THEIR RESPECTIVE COMPANIES.
A REGISTRATION STATEMENT AND PROXY STATEMENT RELATING TO THE DIVINE, INC. COMMON
STOCK TO BE ISSUED IN THE TRANSACTION WILL BE FILED WITH THE SECURITIES AND
EXCHANGE COMMISSION AS SOON AS PRACTICABLE. WHEN FILED, COPIES OF THIS AND OTHER
RELATED DOCUMENTS MAY BE OBTAINED FREE OF CHARGE FROM THE SEC WEBSITE
(www.sec.gov). THESE DOCUMENTS SHOULD BE CAREFULLY REVIEWED BECAUSE THEY WILL
CONTAIN IMPORTANT INFORMATION.
IMPORTANT NOTICE
This press release contains forward-looking statements relating to product
functionality and features as well as business and marketing strategies. Such
statements are made based on management's beliefs as well as assumptions made
by, and information currently available to management, pursuant to "safe-harbor"
provisions of the Private Securities Litigation Reform Act of 1995. While these
statements reflect our best current judgment, they are subject to risks and
uncertainties that could cause a change in focus and direction. For a detailed
discussion of these and other cautionary statements, please refer to the
registration statement to be filed by divine with the SEC relating to this
transaction. Further information about risks and uncertainties relating to the
companies and their respective businesses can be found in their most recent
respective Forms 10-K and 10-Q filed with the SEC.