<Page> Exhibit 10.2 AMENDMENT NO. 4 TO THIRD AMENDED AND RESTATED ACCOUNTS RECEIVABLE MANAGEMENT AND SECURITY AGREEMENT THIS AMENDMENT NO. 4 (this "Amendment") is entered into as of June 30, 2000, by and among TMP Worldwide Inc., a Delaware corporation ("Borrower"), GMAC COMMERCIAL CREDIT LLC as successor to BNY Financial Corporation ("GMACCC"), each of the financial institutions party thereto (GMACCC and each of such other financial institutions, collectively, the "Lenders") and GMACCC as agent for the Lenders (GMACCC in such capacity, the "Agent"). BACKGROUND Pursuant to a Third Amended and Restated Accounts Receivable Management and Security Agreement dated as of November 5, 1998 (as the same has been or will be further amended, supplemented or otherwise modified from time to time, the "Loan Agreement") by and among Borrower, Agent and Lenders, Agent and Lenders agreed to provide Borrower with certain financial accommodations. Borrower has advised Lenders and Agent of its desire to amend Section 12.3 of the Loan Agreement in part to permit, under certain conditions, Borrower to make certain loans and Agent and Lenders are willing to do so on the terms and conditions hereafter set forth herein. NOW, THEREFORE, in consideration of any loan or advance or grant of credit heretofore or hereafter made to or for the account of Borrower by Agent and Lenders, and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto hereby agree as follows: 1. DEFINITIONS. All capitalized terms not otherwise defined herein shall have the meanings given to them in the Loan Agreement. 2. AMENDMENT TO LOAN AGREEMENT. Subject to satisfaction of the conditions precedent set forth in SECTION 3 below, the Loan Agreement is hereby amended as follows: (a) Section 1(A) is amended by adding the following defined term in its appropriate alphabetical order to provide as follows: ""EXTRACOMPANY LOANS" shall mean loans or other extensions of credit or financial accommodations which are made by Borrower to a Person that is (i) not a Subsidiary or Affiliate of Borrower and (ii) engaged in a business which is related to the business conducted by Borrower." (b) Section 12.3(d) is amended in its entirety to provide as follows: "(d) LOANS. Borrower will not nor will any other Financial Party make advances, loans or extensions of credit to any Person; PROVIDED, HOWEVER, (1) Borrower and its Subsidiaries and Affiliates may make Intercompany <Page> Loans so long as (i) no Event of Default or Incipient Event of Default shall have occurred or would occur after giving effect thereto and (ii) to the extent the aggregate amount of Intercompany Loans to any Subsidiary or Affiliate exceeds $20,000,000, such Indebtedness shall be evidenced by a demand note and shall be assigned to Agent as collateral security for the Obligations in a manner reasonably satisfactory to Agent; PROVIDED FURTHER that Intercompany Loans shall not exceed at any time an aggregate amount equal to $115,000,000 or an amount equal to $37,000,000 for each Intercompany Loan and (2) Borrower and its Subsidiaries and Affiliates may make Extracompany Loans so long as (i) no Event of Default or Incipient Event of Default shall have occurred or would occur after giving effect thereto and (ii) such Indebtedness shall be evidenced by a note and shall be assigned to Agent as collateral security for the Obligations in a manner reasonably satisfactory to Agent; PROVIDED FURTHER that the aggregate outstanding balance of Extracompany Loans shall not exceed $5,000,000 at any time." 3. CONDITIONS OF EFFECTIVENESS. This Amendment shall become effective as of the first day of the month immediately following the month in which all of the following conditions shall have been satisfied: (i) Agent shall have received four (4) copies of this Amendment executed by Borrower and Required Lenders and consented to by Guarantors; (ii) no Incipient Event of Default or Event of Default shall have occurred and be continuing and (iii) Agent shall have received such other certificates, instruments, documents, agreements and opinions of counsel as may be required by Agent or its counsel, each of which shall be in form and substance satisfactory to Agent and its counsel. 4. REPRESENTATIONS, WARRANTIES AND COVENANTS. Borrower hereby represents, warrants and covenants as follows: (a) This Amendment and the Loan Agreement, as amended hereby, constitute legal, valid and binding obligations of Borrower and are enforceable against Borrower in accordance with their respective terms. (b) Upon the effectiveness of this Amendment, Borrower hereby reaffirms all covenants, representations and warranties made in the Loan Agreement to the extent the same are not amended hereby and agree that all such covenants, representations and warranties shall be deemed to have been remade as of the effective date of this Amendment. (c) No Event of Default or Incipient Event of Default has occurred and is continuing or would exist after giving effect to this Amendment. (d) Borrower has no defense, counterclaim or offset with respect to the Loan Agreement or the Obligations. 5. EFFECT ON THE LOAN AGREEMENT. (a) Upon the effectiveness of SECTION 2 hereof, each reference in the Loan Agreement to "this Agreement," "hereunder," "hereof," "herein" or words of like import shall mean and be a reference to the Loan Agreement as amended hereby. 2 <Page> (b) Except as specifically amended herein, the Loan Agreement, and all other documents, instruments and agreements executed and/or delivered in connection therewith, shall remain in full force and effect, and are hereby ratified and confirmed. (c) The execution, delivery and effectiveness of this Amendment shall not operate as a waiver of any right, power or remedy of Agent or any Lender, nor constitute a waiver of any provision of the Loan Agreement, or any other documents, instruments or agreements executed and/or delivered under or in connection therewith. 6. GOVERNING LAW. This Amendment shall be binding upon and inure to the benefit of the parties hereto and their respective successors and assigns and shall be governed by and construed in accordance with the laws of the State of New York. 7. HEADINGS. Section headings in this Amendment are included herein for convenience of reference only and shall not constitute a part of this Amendment for any other purpose. 8. COUNTERPARTS; FACSIMILE SIGNATURES. This Amendment may be executed by the parties hereto in one or more counterparts, each of which shall be deemed an original and all of which taken together shall constitute one and the same agreement. Any signature received by facsimile transmission shall be deemed an original signature hereto. 3 <Page> IN WITNESS WHEREOF, this Amendment has been duly executed as of the day and year first written above. <Table> TMP WORLDWIDE INC. By: /s/ THOMAS G. COLLISON ----------------------------------- Name: THOMAS G. COLLISON ------------------------------ Title: VICE CHAIRMAN AND SECRETARY ----------------------------- GMAC COMMERCIAL CREDIT LLC as Agent and as Lender By: /s/ ROBERT GREIC ----------------------------------- Name: ROBERT GREIC ------------------------------ Title: SENIOR VICE PRESIDENT ----------------------------- DEUTSCHE FINANCIAL SERVICES CORPORATION, as Lender By: /s/ PHILIP G. PORCHER, IX ----------------------------------- Name: PHILIP G. PORCHER, IX ------------------------------ Title: VICE PRESIDENT ----------------------------- FLEET BANK, N.A. as Lender By: /s/ THOMAS J. LEVY ------------------------------- Name: THOMAS J. LEVY ------------------------------ Title: VICE PRESIDENT ----------------------------- FIFTH THIRD BANK as Lender By: /s/ ANDREW K. HOVER ----------------------------------- Name: ANDREW K. HOVER ------------------------------- Title: VICE PRESIDENT ------------------------------- 4 <Page> NATIONAL BANK OF CANADA as Lender By: /s/ THERESA WHITE ----------------------------------- Name: THERESA WHITE ------------------------------ Title: VICE PRESIDENT ----------------------------- GMAC COMMERCIAL CREDIT LIMITED By: /s/ ROBERT GREIC ----------------------------------- Name: ROBERT GREIC ---------------------------- Title: SENIOR VICE PRESIDENT --------------------------- GMAC COMMERCIAL CREDIT CORPORATION By: /s/ ROBERT GREIC ----------------------------------- Name: ROBERT GREIC ------------------------------ Title: SENIOR VICE PRESIDENT ----------------------------- </Table> CONSENTED AND AGREED TO BY EACH OF THE GUARANTORS: TMP HOLDINGS INTERNATIONAL, INC. TASA INCORPORATED AUSTIN KNIGHT INC. ONLINE CAREER CENTER MANAGEMENT, INC. M.S.I. MARKET SUPPORT INTERNATIONAL GENERAL DIRECTORY ADVERTISING SERVICES, INC. By: /s/ THOMAS G. COLLISON ------------------------- Name: Thomas G. Collison The Secretary of each of the foregoing corporations 5