<Page>
EXHIBIT 99.01
CITIGROUP- FINANCIAL HIGHLIGHTS(1)
<Table>
<Caption>
($ IN MILLIONS, EXCEPT PER SHARE AMOUNTS)
2000 1999 1998 1997 1996 1995
---------------------------------------------------------------------------------
ADJUSTED REVENUE $ 77,694 $ 68,429 $ 57,597 $ 54,965 $ 49,795 $ 41,405
CORE INCOME (2) $ 14,140 $ 11,345 $ 7,485 $ 8,728 $ 7,800 $ 6,325
BASIC CORE EARNINGS PER SHARE $ 2.82 $ 2.25 $ 1.46 $ 1.69 $ 1.48 $ 1.29
DILUTED CORE EARNINGS PER SHARE $ 2.74 $ 2.19 $ 1.42 $ 1.62 $ 1.42 $ 1.18
TOTAL ASSETS $902,210 $795,584 $740,336 $755,167 $675,738 $600,995
COMMON STOCKHOLDERS EQUITY $ 64,461 $ 56,395 $ 48,761 $ 44,610 $ 40,529 $ 40,453
TOTAL STOCKHOLDERS CAPITAL $ 66,206 $ 58,290 $ 51,035 $ 47,956 $ 43,732 $ 35,710
RETURN ON AVG. COMMON EQUITY (3) 22.4% 21.5% 14.4% 17.5% 19.1% 18.0%
BOOK VALUE PER SHARE $ 12.84 $ 11.23 $ 9.66 $ 8.80 $ 7.94 $ 7.28
DILUTED COMMON SHARES OUTSTANDING (MILLIONS) 5,122 5,128 5,144 5,226 5,297 5,174
MARKET CAPITALIZATION (AT YEAR-END) $256,400 $209,800 $125,400 $136,500 $ 77,200 $ 51,200
EMPLOYEES 233,000 212,500 202,400 184,300 174,100 158,000
</Table>
----------
Notes:
(1) Restated to include the acquisition of Associates First Capital (November
30, 2000).
(2) The years Dec. 31, 2000, 1999, 1998 and 1997 include net restructuring
-related items (and in 2000 and 1998 merger-related costs) of $759mm
($550mm after-tax), ($53)mm (($25)mm after-tax), $795mm ($535mm after-tax)
and $1,718mm ($1,046mm after-tax), respectively.
(3) The return on average common stockholders equity is calculated using net
income after deducting preferred stock dividend requirements.
<Page>
CITIGROUP - KEY DATA(1)
<Table>
<Caption>
($ IN MILLIONS, EXCEPT PER SHARE AMOUNTS)
2000 1999 1998 1997 1996 1995
----------------------------------------------------------------------------------
LEVERAGE RATIOS:
DEBT/TOTAL CAPITALIZATION 20.78% 6.38% 6.04% 3.40% 4.16% 4.91%
DEBT + PREFERRED SECURITIES/TOTAL
CAPITALIZATION 26.40% 13.90% 13.69% 9.48% 9.82% 11.24%
UNREALIZED GAIN/(LOSS) ON INVESTMENT SECURITIES $ 973 $ 1,647 $ 1,433 $ 1,697 $ 1,144 $ 900
------------------------------------------------------------------------------------------------------------------------------------
PRICE:
HIGH $ 59.13 $ 43.69 $ 36.75 $ 28.69 $ 15.83 $ 10.65
LOW 35.81 24.50 14.25 14.58 9.42 5.40
CLOSE $ 51.06 $ 41.77 $ 24.84 $ 26.94 $ 15.13 $ 10.44
------------------------------------------------------------------------------------------------------------------------------------
REPURCHASES:
NUMBER OF SHARES (IN THOUSANDS) 87,149 116,697 126,742 153,680 237,019 170,524
COST $ 4,066 $ 3,954 $ 3,139 $ 3,467 $ 3,717 $ 1,944
CUMULATIVE $ 23,134 $ 19,068 $ 15,114 $ 11,975 $ 8,508 $ 4,791
------------------------------------------------------------------------------------------------------------------------------------
VALUATION AT YEAR-END:
PRICE/EARNINGS (BASIC) 18 x 19 x 17 x 16 x 10 x 8 x
PRICE/EARNINGS (DILUTED) 19 x 19 x 17 x 17 x 11 x 9 x
------------------------------------------------------------------------------------------------------------------------------------
OPERATING EARNINGS BY GEOGRAPHY (EXCLUDING
INVESTMENT ACTIVITIES)
NORTH AMERICA $ 8,054 $ 7,423 $ 5,276
EUROPE 864 657 (181)
JAPAN 1,200 640 310
CEEMEA (2) 499 300 110
ASIA 1,162 817 656
LATIN AMERICA $ 968 $ 856 $ 562
</Table>
----------
Notes:
(1) Adjusted for stock splits through 4/01.
(2) Central & Eastern Europe, Middle East and Africa (includes the Indian
sub-continent).
<Page>
CITIGROUP
GLOBAL CONSUMER: BANKING/LENDING
CITIBANKING NORTH AMERICA
<Table>
<Caption>
($ IN MILLIONS)
2000 1999 1998
-------------------------------
TOTAL REVENUE, NET OF INTEREST EXPENSE $2,274 $2,121 $2,004
ADJUSTED OPERATING EXPENSES 1,369 1,404 1,680
PROVISION FOR LOAN LOSSES 29 64 102
-------------------------------
CORE INCOME BEFORE TAXES 876 653 222
INCOME TAXES 349 272 98
-------------------------------
CORE INCOME $ 527 $ 381 $ 124
===============================
AVERAGE ASSETS (IN BILLIONS OF DOLLARS) $ 9 $ 9 $ 10
===============================
RETURN ON AVERAGE ASSETS % 5.86% 4.23% 1.24%
===============================
AVERAGE LOANS (IN BILLIONS OF DOLLARS) $ 7.0 $ 7.3 $ 7.7
AVERAGE CUSTOMER DEPOSITS (IN BILLIONS OF DOLLARS) 44.8 42.4 39.9
END OF PERIOD ACCOUNTS (IN MILLIONS) $ 6.7 $ 6.3 $ 5.8
NON-INTEREST REVENUE AS % OF TOTAL REVENUE 26.4% 26.0% 24.0%
NET CREDIT LOSS RATIO 0.91% 1.22% 1.39%
TOTAL PROPRIETARY FUNDS $4,189 $2,613 $3,911
THIRD PARTY FUNDS 2,318 2,522 1,900
------
TOTAL MUTUAL FUND/UIT SALES AT NAV (IN MILLIONS OF DOLLARS) $6,507 $5,135 $5,811
===============================
BRANCHES 367 371 376
</Table>
<Page>
CITIGROUP
GLOBAL CONSUMER: BANKING/LENDING
MORTGAGE BANKING(1)
<Table>
<Caption>
($ IN MILLIONS)
2000 1999 1998
------------------------------------
TOTAL REVENUE, NET OF INTEREST EXPENSE $ 912 $ 819 $ 682
ADJUSTED OPERATING EXPENSES 395 354 277
PROVISION FOR LOAN LOSSES 2 28 25
------------------------------------
CORE INCOME BEFORE TAXES AND MINORITY INTEREST 515 437 380
INCOME TAXES 196 169 148
MINORITY INTEREST, NET OF TAXES 22 19 5
------------------------------------
CORE INCOME $ 297 $ 249 $ 227
====================================
AVERAGE ASSETS (IN BILLIONS OF DOLLARS) $ 40 $ 30 $ 26
RETURN ON AVERAGE ASSETS % 0.74% 0.86% 0.88%
END OF PERIOD ACCOUNTS OWNED AND SERVICED (IN MILLIONS)
STUDENT LOANS $ 3.5 $ 2.7 $ 2.3
MORTGAGES 0.9 0.7 0.5
CONSUMER FINANCE 0.1 0.1 0.1
---------------------------------
TOTAL $ 4.5 $ 3.5 $ 2.9
=================================
OWNED AND SERVICED AVERAGE LOANS (IN BILLIONS OF DOLLARS)
MORTGAGES (2) $ 22.8 $ 18.2 $ 16.1
STUDENT LOANS 13.4 9.6 8.2
CONSUMER FINANCE 0.6 0.8 0.8
---------------------------------
AVERAGE LOANS- ON BALANCE SHEET 36.8 28.6 25.1
OTHER SERVICES LOANS 59.6 47.6 38.6
---------------------------------
TOTAL $ 96.4 $ 76.2 $ 63.7
=================================
ORIGINATIONS (IN BILLIONS OF DOLLARS)
MORTGAGE $ 20.0 $ 19.0 $ 17.0
STUDENT LOANS 4.4 2.3 2.0
CONSUMER FINANCE 1.1 0.8 0.6
NET CREDIT LOSS RATIO 0.16% 0.19% 0.33%
</Table>
----------
Notes:
(1) Includes Student Loans.
(2) Includes loans held for sale.
<Page>
CITIGROUP
GLOBAL CONSUMER: BANKING/LENDING
NORTH AMERICA CARDS(1)
<Table>
<Caption>
($ IN MILLIONS)
2000 1999 1998
------------------------------------------
ADJUSTED REVENUES, NET OF INTEREST EXPENSE $ 10,756 $ 9,864 $ 8,569
ADJUSTED OPERATING EXPENSES 3,954 3,607 3,185
ADJUSTED PROVISION FOR LOAN LOSSES (2) 3,973 3,979 3,866
------------------------------------------
CORE INCOME BEFORE TAXES 2,829 2,278 1,518
INCOME TAXES 1,042 842 571
------------------------------------------
CORE INCOME $ 1,787 $ 1,436 $ 947
==========================================
MANAGED AVERAGE ASSETS (IN BILLIONS OF DOLLARS) $ 98 $ 86 $ 70
RETURN ON MANAGED ASSETS % 1.83% 1.67% 1.35%
CITI CARDS DATA (IN MILLIONS OF DOLLARS) (3):
NET INTEREST REVENUE (4) $ 8,108 $ 7,574 $ 6,689
% OF AVERAGE MANAGED LOANS 8.84% 9.53% 10.06%
RISK ADJUSTED REVENUE (5) $ 6,456 $ 5,616 $ 4,466
% OF AVERAGE MANAGED LOANS 7.04% 7.06% 6.72%
ADJUSTED OPERATING EXPENSES AS % OF AVG 4.00% 4.20% 4.34%
MANAGED LOANS
END OF PERIOD MANAGED RECEIVABLES ($B) $ 103.2 $ 85.6 $ 79.3
END OF PERIOD ACCOUNTS 90.8 76.7 70.6
TOTAL SALES ($B) $ 215.7 $ 183.1 $ 153.0
END OF PERIOD LOANS (IN BILLIONS OF DOLLARS)
ON BALANCE SHEET $ 37.0 $ 27.4 $ 28.7
SECURITIZED 57.2 55.6 47.6
HELD FOR SALE 8.1 2.1 2.5
------------------------------------------
TOTAL $ 102.3 $ 85.1 $ 78.8
==========================================
AVERAGE LOANS (IN BILLIONS OF DOLLARS)
ON BALANCE SHEET $ 33.2 $ 25.8 $ 26.0
SECURITIZED 53.3 50.7 38.1
HELD FOR SALE 5.2 3.0 2.4
------------------------------------------
TOTAL $ 91.7 $ 79.5 $ 66.5
==========================================
NET CREDIT LOSSES (IN MILLIONS OF DOLLARS)
ON BALANCE SHEET $ 1,511 $ 1,322 $ 1,441
SECURITIZED 2,232 2,452 2,193
HELD FOR SALE 178 129 134
------------------------------------------
TOTAL $ 3,921 $ 3,903 $ 3,768
==========================================
COINCIDENT NET CREDIT LOSS RATIO 4.28% 4.91% 5.67%
12 MONTH LAGGED NET CREDIT LOSS RATIO 4.93% 5.87% 6.98%
</Table>
----------
Notes:
(1) Includes Citi Cards (bankcards and private label cards) and Diners Club.
(2) On a managed basis.
(3) Excludes Diners Club.
(4) Includes delinquency and other risk-based charges.
(5) Risk Adjusted Revenue is adjusted revenues less net credit losses.
<Page>
CITIGROUP
GLOBAL CONSUMER: BANKING/LENDING
CITIFINANCIAL
<Table>
<Caption>
($ IN MILLIONS)
2000 1999 1998
------------------------------------------
ADJUSTED REVENUES, NET OF INTEREST EXPENSE (1) $ 5,071 $ 4,600 $ 3,791
ADJUSTED OPERATING EXPENSES 2,256 1,980 1,551
PROVISIONS FOR BENEFITS, CLAIMS, AND CREDIT LOSSES 1,546 1,414 1,208
------------------------------------------
CORE INCOME BEFORE TAXES 1,269 1,206 1,032
INCOME TAXES 459 445 382
------------------------------------------
CORE INCOME $ 810 $ 761 $ 650
==========================================
AVERAGE ASSETS (IN BILLIONS OF DOLLARS) $ 56 $ 48 $ 40
RETURN ON AVERAGE ASSETS % 1.45% 1.59% 1.63%
NET RECEIVABLES (IN BILLIONS OF DOLLARS)
REAL ESTATE SECURED LOANS (2) $ 38.1 $ 32.7 $ 22.4
PERSONAL LOANS (3) 9.9 10.0 5.8
AUTO 4.6 2.5 1.1
SALES FINANCE AND OTHER 2.7 2.9 1.8
------------------------------------------
TOTAL $ 55.3 $ 48.1 $ 31.1
==========================================
NUMBER OF OFFICES 2,720 2,876 2,509
AVERAGE YIELD (4) 14.14% 14.32% 14.90%
AVERAGE NET INTEREST MARGIN (4) 7.79% 8.33% 8.89%
NET CREDIT LOSS RATIO (4) 2.57% 2.66% 2.77%
</Table>
----------
Notes:
(1) Excludes realized gains/(losses) on investments.
(2) Includes fully secured $.M.A.R.T. receivables.
(3) Includes fully secured $.A.F.E. and partially secured $.M.A.R.T.
receivables.
(4) Includes loans held for sale.
<Page>
CITIGROUP
GLOBAL CONSUMER: INSURANCE
TRAVELERS LIFE & ANNUITY
<Table>
<Caption>
($ IN MILLIONS)
2000 1999 1998
----------------------------------------
TOTAL REVENUES, NET OF INTEREST EXPENSE (1) $ 3,891 $ 3,394 $ 3,013
TOTAL OPERATING EXPENSES 409 451 396
PROVISIONS FOR BENEFITS AND CLAIMS 2,325 1,997 1,863
----------------------------------------
CORE INCOME BEFORE TAXES 1,157 946 754
INCOME TAXES 380 323 260
----------------------------------------
CORE INCOME $ 777 $ 623 $ 494
========================================
PRE-TAX CONTRIBUTION BY SOURCE
INDIVIDUAL ANNUITIES $ 465 $ 374 $ 292
GROUP ANNUITIES 420 279 176
LIFE AND LONG-TERM CARE INSURANCE 201 175 154
OTHER (INCLUDES RUN-OFF AND RETURN ON EXCESS CAPITAL) 71 118 132
----------------------------------------
TOTAL $ 1,157 $ 946 $ 754
========================================
INDIVIDUAL ANNUITIES
NET WRITTEN PREMIUMS & DEPOSITS:
FIXED $ 1,266 $ 1,008 $ 908
VARIABLE 5,025 4,265 2,892
INDIVIDUAL PAYOUT 80 78 70
----------------------------------------
TOTAL $ 6,371 $ 5,351 $ 3,870
========================================
POLICYHOLDER ACCOUNT BALANCES & BENEFIT RESERVES: (2)
FIXED $ 8,050 $ 7,994 $ 7,915
VARIABLE 20,704 19,311 12,951
INDIVIDUAL PAYOUT 630 617 596
----------------------------------------
TOTAL $ 29,384 $ 27,922 $ 21,462
========================================
GROUP ANNUITIES
NET WRITTEN PREMIUMS AND DEPOSITS (3) 5,528 5,619 4,049
POLICYHOLDER ACCOUNT BALANCES & BENEFIT RESERVES: (2)
GIC'S AND OTHER INVESTMENT CONTRACTS $ 12,599 $ 10,754 $ 9,100
PAYOUT GROUP ANNUITIES 4,861 4,363 4,148
----------------------------------------
TOTAL $ 17,460 $ 15,117 $ 13,248
========================================
INDIVIDUAL LIFE INSURANCE
NET WRITTEN PREMIUMS AND DEPOSITS
DIRECT PERIODIC PREMIUMS AND DEPOSITS $ 511 $ 409 $ 322
SINGLE PREMIUM DEPOSITS 99 84 85
REINSURANCE (84) (71) (66)
----------------------------------------
TOTAL $ 526 $ 422 $ 341
========================================
POLICYHOLDER ACCOUNT BALANCES & BENEFIT RESERVES $ 2,983 $ 2,682 $ 2,436
LIFE INSURANCE IN FORCE (IN BILLIONS, FACE AMT.) $ 67 $ 62 $ 55
LIFE INSURANCE ISSUED (IN BILLIONS, FACE AMT.) $ 12 $ 11 $ 9
ALL BUSINESSES
NET INVESTMENT INCOME (PRETAX) $ 2,499 $ 2,277 $ 1,968
INTEREST CREDITED TO CONTRACTHOLDERS $ 1,051 $ 937 $ 876
STATUTORY DATA
TRAVELERS INSURANCE COMPANY
STATUTORY CAPITAL AND SURPLUS $ 5,160 $ 5,027 $ 4,954
SURPLUS TO LIABILITIES RATIO 20.2% 21.2% 20.4%
</Table>
----------
Notes:
(1) Excludes realized gains/ (losses) on investments.
(2) Includes general account, separate accounts and managed funds.
(3) Excludes deposits of $320mm in 2000, $580mm in 1999 and $257mm in 1998
related to Travelers plans previously managed externally.
<Page>
CITIGROUP
GLOBAL CONSUMER: INSURANCE
PRIMERICA FINANCIAL SERVICES
<Table>
<Caption>
($ IN MILLIONS)
2000 1999 1998
------------------------------------
TOTAL REVENUES, NET OF INTEREST EXPENSE (1) $ 1,915 $ 1,775 $ 1,654
ADJUSTED OPERATING EXPENSES 659 586 546
PROVISION FOR BENEFITS AND CLAIMS 496 487 484
-------- -------- --------
CORE INCOME BEFORE TAXES 760 702 624
INCOME TAX 268 250 224
------------------------------------
CORE INCOME $ 492 $ 452 $ 400
====================================
LIFE INSURANCE
FACE VALUE (IN BILLIONS) OF:
LIFE INSURANCE ISSUED $ 67.4 $ 56.2 $ 57.4
LIFE INSURANCE IN FORCE $ 412.7 $ 394.9 $ 383.7
ANNUALIZED ISSUED PREMIUMS $ 198 $ 174 $ 179
DIRECT PREMIUMS $ 1,326 $ 1,280 $ 1,244
EARNED PREMIUMS $ 1,106 $ 1,071 $ 1,057
OTHER PRODUCTS
MUTUAL FUND SALES AT NAV:
PROPRIETARY $ 1,811 $ 1,644 $ 1,462
OTHER FUNDS 1,816 1,076 984
------------------------------------
U.S. MUTUAL FUND SALES 3,627 2,720 2,446
CANADA MUTUAL FUND SALES 593 404 496
------------------------------------
TOTAL MUTUAL FUND SALES $ 4,220 $ 3,124 $ 2,942
====================================
CASH ADVANCED ON $.M.A.R.T. AND $.A.F.E. LOANS (2) $2,092.3 $1,920.0 $1,461.1
VARIABLE ANNUITY NET WRITTEN PREMIUMS AND DEPOSITS $1,056.7 $ 990.1 $ 652.0
FINANCIAL NEEDS ANALYSES SUBMITTED 437,894 490,293 535,017
</Table>
----------
Notes:
(1) Excludes realized gains/(losses) on investments.
(2) The $.M.A.R.T. and $.A.F.E. loan products are marketed by PFS. The
receivables are reflected in the assets of CitiFinancial.
<Page>
CITIGROUP
GLOBAL CONSUMER: INSURANCE
PERSONAL LINES
<Table>
<Caption>
($ IN MILLIONS)
2000 1999 1998
------------------------------------
TOTAL REVENUES, NET OF INTEREST EXPENSE (1) $ 4,230 $ 4,071 $ 3,667
TOTAL OPERATING EXPENSES 1,002 1,021 931
CLAIMS AND CLAIM ADJUSTMENT EXPENSES 2,767 2,572 2,181
------------------------------------
CORE INCOME BEFORE TAXES AND MINORITY INTEREST 461 478 555
INCOME TAXES 138 144 172
MINORITY INTEREST, NET OF TAX 16 54 64
------------------------------------
CORE INCOME (2) $ 307 $ 280 $ 319
====================================
NET WRITTEN PREMIUMS BY PRODUCT LINE (3)
AUTO $ 2,408 $ 2,388 $ 2,329
HOMEOWNERS & OTHER 1,456 1,444 1,162
------------------------------------
TOTAL NET WRITTEN PREMIUMS (a) $ 3,864 $ 3,832 $ 3,491
====================================
NET WRITTEN PREMIUMS BY DISTRIBUTION CHANNEL (3)
INDEPENDENT AGENTS $ 2,991 $ 2,924 $ 2,712
ALTERNATIVE DISTRIBUTION 661 582 424
OTHER 212 326 355
------------------------------------
TOTAL NET WRITTEN PREMIUMS (a) $ 3,864 $ 3,832 $ 3,491
====================================
STATUTORY RATIO DEVELOPMENT
EARNED PREMIUMS (b) $ 3,755 $ 3,660 $ 3,273
LOSSES AND LOSS ADJUSTMENT EXPENSES (c) 2,776 2,562 2,182
OTHER UNDERWRITING EXPENSES (d) 1,002 1,024 951
------------------------------------
TOTAL DEDUCTIONS 3,778 3,586 3,133
------------------------------------
STATUTORY UNDERWRITING GAIN/(LOSS) $ (23) $ 74 $ 140
====================================
STATUTORY COMBINED RATIO (3)
LOSS AND LOSS ADJUSTMENT EXPENSE RATIO (c/b) 73.9% 70.0% 66.7%
OTHER UNDERWRITING EXPENSE RATIO (d/a) 25.9% 26.7% 27.2%
------------------------------------
COMBINED RATIO 99.8% 96.7% 93.9%
====================================
NET INVESTMENT INCOME (PRE-TAX) $ 449 $ 402 $ 389
EFFECTIVE TAX RATE ON NET INVESTMENT INCOME 29.4% 28.1% 28.5%
CATASTROPHE LOSSES, NET OF REINSURANCE (AFTER-TAX) $ 54 $ 80 $ 44
</Table>
----------
(1) Excludes realized gains/(losses) on investments.
(2) During April 2000, Travelers Insurance Group Inc. completed a cash tender
offer to purchase all the outstanding shares of Class A Common Stock of
Travelers Property Casualty Corp. at a price of $41.95 per share. Results
for the periods prior to April 20, 2000 are net of minority interest.
(3) The 1999 net written premiums include an adjustment associated with a
reinsurance transaction which increased homeowners premiums written by
independent agents by $72mm. Excluding this adjustment, the loss and loss
adjustment expense ratio, other underwriting expense ratio, and combined
ratio were 70.0%, 26.5%, and 96.5%, respectively.
<Page>
CITIGROUP
GLOBAL CONSUMER: INTERNATIONAL
WESTERN EUROPE
<Table>
<Caption>
($ IN MILLIONS)
2000 1999 1998
--------------------------------
TOTAL REVENUES, NET OF INTEREST EXPENSE $2,388 $2,424 $2,124
ADJUSTED OPERATING EXPENSES 1,396 1,474 1,376
PROVISION FOR BENEFITS, CLAIMS, AND CREDIT LOSSES 390 453 340
--------------------------------
CORE INCOME BEFORE TAXES 602 497 408
INCOME TAXES 218 185 157
--------------------------------
CORE INCOME $ 384 $ 312 $ 251
================================
AVERAGE ASSETS (IN BILLIONS OF DOLLARS) $ 21 $ 23 $ 20
RETURN ON AVERAGE ASSETS (%) 1.83% 1.36% 1.26%
AVERAGE LOANS (IN BILLIONS OF DOLLARS)
CARDS $ 2.2 $ 2.2 $ 1.9
MORTGAGES 2.1 2.2 2.0
AUTO 1.4 1.3 1.1
PERSONAL 9.9 10.5 9.7
OTHER 1.1 1.1 0.8
--------------------------------
TOTAL $ 16.7 $ 17.3 $ 15.5
================================
AVERAGE CUSTOMER DEPOSITS (IN BILLIONS OF DOLLARS) $ 12.4 $ 13.7 $ 14.3
END OF PERIOD ACCOUNTS (IN MILLIONS) 10.1 9.6 8.9
END OF PERIOD CARD ACCOUNTS (IN MILLIONS) 2.6 2.4 2.3
NON-INTEREST REVENUE AS % OF TOTAL REVENUES 30.7% 31.0% 31.6%
NET CREDIT LOSS RATIO 2.05% 2.00% 1.74%
PROPRIETARY MUTUAL FUNDS/UIT $1,161 $1,790 $2,544
PROPRIETARY MONEY MARKET FUNDS 520 1,328 --
--------------------------------
TOTAL PROPRIETARY FUNDS 1,681 3,118 2,544
THIRD PARTY FUNDS 1,568 628 205
--------------------------------
MUTUAL FUND/UIT SALES AT NAV (IN MILLIONS OF DOLLARS) $3,249 $3,746 $2,749
================================
BRANCHES 436 434 447
CONSUMER FINANCE OFFICES 130 126 67
</Table>
<Page>
CITIGROUP
GLOBAL CONSUMER: INTERNATIONAL
JAPAN
<Table>
<Caption>
($ IN MILLIONS)
2000 1999 1998
-----------------------------------
TOTAL REVENUES, NET OF INTEREST EXPENSE $2,781 $1,930 $ 1,268
ADJUSTED OPERATING EXPENSES 1,151 817 591
PROVISION FOR BENEFITS, CLAIMS, AND CREDIT LOSSES 500 315 173
-----------------------------------
CORE INCOME BEFORE TAXES 1,130 798 504
INCOME TAXES 401 304 185
-----------------------------------
CORE INCOME $ 729 $ 494 $ 319
===================================
AVERAGE ASSETS (IN BILLIONS OF DOLLARS) $ 17 $ 13 $ 8
RETURN ON AVERAGE ASSETS (%) 4.29% 3.80% 3.99%
AVERAGE LOANS (IN BILLIONS OF DOLLARS)
MORTGAGES $ 3.9 $ 2.7 $ 1.5
CARDS 1.0 0.4 0.3
PERSONAL 6.5 4.5 2.7
OTHER 0.2 0.2 0.1
-----------------------------------
TOTAL $ 11.6 $ 7.8 $ 4.6
===================================
AVERAGE CUSTOMER DEPOSITS (IN BILLIONS OF DOLLARS) $ 13.6 $ 11.4 $ 8.5
END OF PERIOD ACCOUNTS (IN MILLIONS) 4.8 3.3 2.7
END OF PERIOD CARD ACCOUNTS (IN MILLIONS) 1.0 0.4 0.4
NON-INTEREST REVENUE AS % OF TOTAL REVENUES 11.4% 7.9% 13.3%
NET CREDIT LOSS RATIO 3.48% 3.46% 3.17%
TOTAL PROPRIETARY FUNDS $1,195 $1,149 $ --
THIRD PARTY FUNDS 363 111 --
-----------------------------------
MUTUAL FUND/UIT SALES AT NAV (IN MILLIONS OF DOLLARS) $1,558 $1,260 $ --
===================================
BRANCHES 22 22 20
CONSUMER FINANCE OFFICES 902 683 673
</Table>
<Page>
CITIGROUP
GLOBAL CONSUMER: INTERNATIONAL
ASIA (ex-JAPAN)
<Table>
<Caption>
($ IN MILLIONS)
2000 1999 1998
-----------------------------------
TOTAL REVENUES, NET OF INTEREST EXPENSE $2,096 $1,847 $ 1,557
ADJUSTED OPERATING EXPENSES 969 944 797
PROVISION FOR BENEFITS, CLAIMS, AND CREDIT LOSSES 273 341 242
-----------------------------------
CORE INCOME BEFORE TAXES 854 562 518
INCOME TAXES 304 210 201
-----------------------------------
CORE INCOME $ 550 $ 352 $ 317
===================================
AVERAGE ASSETS ($B) $ 27 $ 26 $ 24
RETURN ON AVERAGE ASSETS (%) 2.04% 1.36% 1.32%
AVERAGE LOANS ($B)
MORTGAGES $ 12.0 $ 12.0 $ 11.0
CARDS 4.8 4.4 3.6
AUTO 2.4 2.2 2.1
PERSONAL 1.3 1.2 1.2
OTHER 1.6 1.7 1.4
-----------------------------------
TOTAL $ 22.1 $ 21.5 $ 19.3
===================================
AVERAGE CUSTOMER DEPOSITS ($B) $ 34.7 $ 31.1 $ 27.7
END OF PERIOD ACCOUNTS (IN MILLIONS) 8.1 7.2 6.1
END OF PERIOD CARD ACCOUNTS (IN MILLIONS) 4.9 4.1 3.7
NON-INTEREST REVENUE AS % OF TOTAL REVENUE 32.3% 28.5% 27.0%
NET CREDIT LOSS RATIO 1.16% 1.32% 1.12%
PROPRIETARY MUTUAL FUNDS/UIT $ 605 $ 585 $ 1,306
PROPRIETARY MONEY MARKET FUNDS 273 428 --
-----------------------------------
TOTAL PROPRIETARY FUNDS 878 1,013 1,306
THIRD PARTY FUNDS 4,571 2,831 646
-----------------------------------
MUTUAL FUND/UIT SALES AT NAV (IN MILLIONS OF DOLLARS) $5,449 $3,844 $ 1,952
===================================
BRANCHES 77 72 65
</Table>
<Page>
CITIGROUP
GLOBAL CONSUMER: INTERNATIONAL
LATIN AMERICA
<Table>
<Caption>
($ IN MILLIONS)
2000 1999 1998
--------------------------------------
TOTAL REVENUES, NET OF INTEREST EXPENSE (1) $1,941 $ 1,970 $ 1,579
ADJUSTED OPERATING EXPENSES 1,317 1,194 1,066
PROVISION FOR BENEFITS, CLAIMS, AND CREDIT LOSSES (1) 335 447 266
--------------------------------------
CORE INCOME BEFORE TAXES 289 329 247
INCOME TAXES 90 107 98
--------------------------------------
CORE INCOME $ 199 $ 222 $ 149
======================================
AVERAGE ASSETS (IN BILLIONS OF DOLLARS) $ 12 $ 14 $ 12
RETURN ON AVERAGE ASSETS (%) 1.66% 1.59% 1.24%
AVERAGE LOANS (IN BILLIONS OF DOLLARS)
MORTGAGES $ 2.1 $ 2.0 $ 1.9
CARDS 1.7 1.8 1.6
AUTO 1.1 1.8 2.0
PERSONAL 1.7 1.7 1.5
OTHER 0.6 0.6 0.8
--------------------------------------
TOTAL $ 7.2 $ 7.9 $ 7.8
======================================
AVERAGE CUSTOMER DEPOSITS (IN BILLIONS OF DOLLARS) $ 13.7 $ 13.5 $ 10.2
END OF PERIOD ACCOUNTS (IN MILLIONS) 9.3 8.9 7.3
END OF PERIOD CARD ACCOUNTS (IN MILLIONS) 2 1.9 2.1
NON-INTEREST REVENUE AS % OF TOTAL REVENUE 40.0% 33.2% 29.6%
NET CREDIT LOSS RATIO (2) 4.71% 5.58% 3.06%
TOTAL PROPRIETARY FUNDS $5,305 $ 5,436 $ 4,498
THIRD PARTY FUNDS 619 935 561
--------------------------------------
MUTUAL FUND/UIT SALES AT NAV 5924 6371 5059
======================================
BRANCHES 406 447 440
CONSUMER FINANCE OFFICES 110 100 0
</Table>
----------
Notes:
(1) 2000 includes reclassification which increased both revenues and provision
for benefits, claims and credit losses by $26mm.
(2) The 2000 net credit loss ratio includes a 232 basis point increase related
ot the adoption of revised FFIEC write-off policies.
<Page>
CITIGROUP
GLOBAL CONSUMER: INTERNATIONAL
CENTRAL & EASTERN EUROPE, MIDDLE EAST & AFRICA
<Table>
<Caption>
($ IN MILLIONS)
2000 1999 1998
-----------------------------------
TOTAL REVENUES, NET OF INTEREST EXPENSE $ 438 $ 350 $ 286
ADJUSTED OPERATING EXPENSES 332 253 231
PROVISION FOR BENEFITS, CLAIMS, AND CREDIT LOSSES 33 35 41
-----------------------------------
CORE INCOME BEFORE TAXES 73 62 14
INCOME TAXES 23 24 6
-----------------------------------
CORE INCOME $ 50 $ 38 $ 8
===================================
AVERAGE ASSETS (IN BILLIONS OF DOLLARS) $ 3 $ 3 $ 3
RETURN ON AVERAGE ASSETS (%) 1.67% 1.27% 0.3%
AVERAGE LOANS (IN BILLIONS OF DOLLARS)
CARDS $ 0.6 $ 0.5 $ 0.4
MORTGAGES 0.2 0.2 0.2
AUTO 0.3 0.3 0.3
PERSONAL 0.4 0.3 0.2
OTHER 0.4 0.3 0.3
-----------------------------------
TOTAL $ 1.9 $ 1.6 $ 1.4
===================================
AVERAGE CUSTOMER DEPOSITS (IN BILLIONS OF DOLLARS) $ 3.8 $ 3.6 $ 3.4
END OF PERIOD ACCOUNTS (IN MILLIONS) 2.8 2.1 1.6
END OF PERIOD CARD ACCOUNTS (IN MILLIONS) 1.8 1.4 1.1
NON-INTEREST REVENUE AS % OF TOTAL REVENUE 41.4% 46.2% 48.7%
NET CREDIT LOSS RATIO 1.96% 1.96% 2.63%
TOTAL PROPRIETARY FUNDS $ 51 $ 105 $ 135
THIRD PARTY FUNDS 378 243 72
-----------------------------------
MUTUAL FUND/UIT SALES AT NAV $ 429 $ 348 $ 207
===================================
BRANCHES 58 32 28
</Table>
<Page>
CITIGROUP
GLOBAL CONSUMER
OTHER CONSUMER(1)
<Table>
<Caption>
($ IN MILLIONS)
2000 1999 1998
------------------------------
TOTAL REVENUES, NET OF INTEREST EXPENSE $ 164 $ 446 $ 307
ADJUSTED OPERATING EXPENSES 235 447 410
PROVISION FOR LOAN LOSSES 5 (103) 47
------------------------------
CORE INCOME (LOSS) BEFORE TAXES (BENEFITS) (76) 102 (150)
INCOME TAXES (BENEFITS) (35) 39 (49)
------------------------------
CORE INCOME (LOSS) $ (41) $ 63 $(101)
==============================
</Table>
----------
Notes:
(1) Includes unallocated marketing, staff expenses, and certain treasury
functions.
<Page>
CITIGROUP
GLOBAL CORPORATE
CORPORATE AND INVESTMENT BANK
<Table>
<Caption>
($ IN MILLIONS)
2000 1999 1998
--------------------------------------
REVENUES:
COMMISSIONS & FEES $ 4,481 $ 3,720 $ 3,357
ASSET MANAGEMENT AND ADMINISTRATION FEES 2,169 1,641 1,326
INVESTMENT BANKING 4,087 3,353 2,557
PRINCIPAL TRANSACTIONS 4,237 3,609 597
OTHER INCOME 970 577 557
--------------------------------------
TOTAL NON-INTEREST REVENUES 15,944 12,900 8,394
--------------------------------------
NET INTEREST AND DIVIDENDS 3,742 3,600 2,753
--------------------------------------
TOTAL REVENUES, NET OF INTEREST EXPENSE 19,686 16,500 11,147
--------------------------------------
NON-INTEREST EXPENSES:
COMPENSATION AND BENEFITS 9,822 7,978 6,897
COMMUNICATIONS 995 717 670
OCCUPANCY AND EQUIPMENT 717 580 545
FLOOR BROKERAGE AND OTHER PRODUCTION 690 473 455
OTHER OPERATING AND ADMINISTRATIVE EXPENSES 1,018 1,237 966
--------------------------------------
TOTAL NON-INTEREST EXPENSES 13,242 10,985 9,533
--------------------------------------
PROVISION FOR CREDIT LOSSES 755 193 (28)
CORE INCOME BEFORE INCOME TAXES 5,689 5,322 1,642
INCOME TAXES AND MINORITY INTERST, NET OF TAX 2,042 1,942 612
--------------------------------------
CORE INCOME $ 3,647 $ 3,380 $ 1,030
======================================
PRETAX PROFIT MARGIN 28.9% 32.3% 14.7%
NON-COMPENSATION EXPENSES AS A % OF NET REVENUES 17.4% 18.2% 23.6%
COMPENSATION AND BENEFITS EXPENSES AS A PERCENT 49.9% 48.4% 61.9%
OF NET REVENUES
</Table>
<Page>
CITIGROUP
GLOBAL CORPORATE
EMERGING MARKETS CORPORATE BANKING AND GLOBAL TRANSACTION SERVICES
<Table>
<Caption>
($ IN MILLIONS)
2000 1999 1998
--------------------------------
TOTAL REVENUES, NET OF INTEREST EXPENSE $6,572 $5,657 $4,858
ADJUSTED OPERATING EXPENSES 3,986 3,740 3,517
PROVISION FOR LOAN LOSSES 192 350 424
--------------------------------
CORE INCOME BEFORE TAXES AND MINORITY INTEREST 2,394 1,567 917
INCOME TAXES 871 593 345
MINORITY INTEREST, NET OF TAX 16 6 0
--------------------------------
CORE INCOME $1,507 $ 968 $ 572
--------------------------------
AVERAGE ASSETS (IN BILLIONS OF DOLLARS) $ 104 $ 97 $ 46
RETURN ON ASSETS (%) 1.45% 1.00% 1.24%
</Table>
<Page>
CITIGROUP
GLOBAL CORPORATE
COMMERCIAL LINES
<Table>
<Caption>
($ IN MILLIONS)
2000 1999 1998
--------------------------------------
TOTAL REVENUES, NET OF INTEREST EXPENSE (1) $ 7,497 $ 6,815 $ 6,603
TOTAL OPERATING EXPENSES 1,699 1,631 1,606
CLAIMS AND CLAIM ADJUSTMENT EXPENSES 4,254 3,795 3,823
--------------------------------------
CORE INCOME BEFORE TAXES AND MINORITY INTEREST 1,544 1,389 1,174
INCOME TAXES 401 344 290
MINORITY INTEREST, NET OF TAX 50 161 143
--------------------------------------
CORE INCOME (2) $ 1,093 $ 884 $ 741
======================================
NET WRITTEN PREMIUMS BY MARKET (3)
COMMERCIAL ACCOUNTS $ 2,099 $ 1,816 $ 1,800
SELECT ACCOUNTS 1,575 1,494 1,494
SPECIALTY ACCOUNTS 1,756 1,167 801
NATIONAL ACCOUNTS 352 488 624
--------------------------------------
TOTAL NET WRITTEN PREMIUMS (a) $ 5,782 $ 4,965 $ 4,719
--------------------------------------
STATUTORY RATIO DEVELOPMENT
EARNED PREMIUMS (b) $ 5,370 $ 4,885 $ 4,611
LOSSES AND LOSS ADJUSTMENT EXPENSES (4) (c) 4,072 3,692 3,605
OTHER UNDERWRITING EXPENSES (d) 1,634 1,549 1,400
--------------------------------------
TOTAL DEDUCTIONS 5,706 5,241 5,005
--------------------------------------
STATUTORY UNDERWRITING LOSS $ (336) $ (356) $ (394)
======================================
STATUTORY COMBINED RATIO: (3), (4), (5)
LOSS AND LOSS ADJUSTMENT EXPENSE RATIO (c/b) 75.8% 75.6% 78.2%
OTHER UNDERWRITING EXPENSE RATIO (d/a) 28.3% 31.2% 29.7%
--------------------------------------
COMBINED RATIO 104.1% 106.8% 107.9%
======================================
NET INVESTMENT INCOME (PRE-TAX) $ 1,782 $ 1,745 $ 1,723
EFFECTIVE TAX RATE ON NET INVESTMENT INCOME 26.7% 26.0% 27.5%
CATASTROPHE LOSSES, NET OF REINSURANCE (AFTER-TAX) $ -- $ 27 $ 25
</Table>
----------
Notes:
(1) Excludes realized gains/(losses) on investments.
(2) During April 2000, Travelers Insurance Group Inc. completed a cash tender
offer to purchase all the outstanding shares of Class A Common Stock of
Travelers Property Casualty Corp. at a price of $41.95 per share. Results
for the periods prior to April 20, 2000 are net of minority interest.
(3) The 2000 net written premiums include a $131mm adjustment associated with
the acquisition of the Reliance Surety business. Excluding this
transaction, the loss and loss adjustment expense ratio, other
underwriting expense ratio, and combined ratio were 75.8%, 28.0%, and
103.8%, respectively.
(4) 1999 includes the effects of a settlement of an asbestos liability which
increased losses and loss adjustment expenses by $105.2mm. Excluding this
transaction, the loss and loss adjustment expense ratio, other
underwriting expense ratio, and combined ratio were 73.4%, 31.2%, and
104.6%, respectively.
(5) Before policyholder dividends.
<Page>
CITIGROUP
GLOBAL INVESTMENT MANAGEMENT & PRIVATE BANKING
CITIGROUP ASSET MANAGEMENT
<Table>
<Caption>
($ IN MILLIONS)
2000 1999 1998
---------------------------------------
REVENUES:
INVESTMENT ADVISORY, ADMIN. & DISTRIBUTION FEES $ 1,835 $ 1,409 $ 1,204
UNIT INVESTMENT TRUST REVENUES- NET 39 48 42
OTHER REVENUES, NET INTEREST EXPENSE 17 35 26
---------------------------------------
TOTAL REVENUES, NET OF INTEREST EXPENSE 1,891 1,492 1,272
---------------------------------------
EXPENSES:
EMPLOYEE COMPENSATION AND BENEFITS 595 443 386
MUTUAL FUND COMMISSION EXPENSE 118 120 125
OTHER EXPENSES 578 387 325
---------------------------------------
TOTAL EXPENSES 1,291 950 836
---------------------------------------
CORE INCOME BEFORE INCOME TAXES & MINORITY INTEREST 600 542 436
INCOME TAXES & MINORITY INTEREST, NET OF TAX 244 215 172
---------------------------------------
CORE INCOME $ 356 $ 327 $ 264
=======================================
PRE-TAX PROFIT MARGIN 32% 36% 34%
ASSETS UNDER MANAGEMENT BY PRODUCT TYPE (IN BILLION OF DOLLARS):
RETAIL $ 91.0 $ 78.0 $ 70.0
INSTITUTIONAL 23.9 19.3 13.7
---------------------------------------
TOTAL MONEY MARKET AND INSTITUTIONAL LIQUIDITY FUNDS $ 114.9 $ 97.3 $ 83.7
LONG-TERM MUTUAL FUNDS:
EQUITY/BALANCED $ 54.0 $ 52.0 $ 42.0
TAXABLE FIXED INCOME 14.4 18.1 25.2
TAX EXEMPT FIXED INCOME 8.9 8.8 10.8
ANNUITIES 6.0 5.4 3.7
---------------------------------------
TOTAL LONG-TERM MUTUAL FUNDS $ 83.3 $ 84.3 $ 81.7
MANAGED ACCOUNTS:
PRIVATE CLIENT $ 61.2 $ 51.1 $ 40.4
INSTITUTIONAL 91.7 100 94
EMERGING MARKETS PENSION ADMINISTRATION 5.4 0 0
---------------------------------------
TOTAL MANAGED ACCOUNTS $ 158.3 $ 151.1 $ 134.4
UNIT INVESTMENT TRUSTS 9.4 12.9 12.9
ALTERNATIVE INVESTMENT STRATEGIES 35.8 32.7 27.2
---------------------------------------
TOTAL ASSETS UNDER MANAGEMENT (1) $ 401.7 $ 378.3 339.9
=======================================
ASSETS UNDER MANAGEMENT BY CLIENT TYPE (IN BILLION OF DOLLARS):
RETAIL $ 242.2 $ 222.6 $ 202.1
EMERGING MARKETS PENSION ADMINISTRATION 5.4 -- --
INSTITUTIONAL (INCLUDING ALTERNATIVE INVESTMENT STRATEGIES) 153.5 154.7 137.8
---------------------------------------
TOTAL ASSETS UNDER MANAGEMENT $ 401.1 $ 377.3 $ 339.9
=======================================
GLOBAL RETIREMENT SERVICES ($B):
---------------------------------------
ASSETS UNDER MANAGEMENT (2) $ 14.3 $ 12.3 $ 9.9
=======================================
</Table>
----------
Notes:
(1) Includes $31B in 1999 and $30B in 2000 for Citigroup Private Bank clients.
(2) Includes assets under management for both majority- and minority-owned
pension fund administration businesses in Latin America.
<Page>
CITIGROUP
GLOBAL INVESTMENT MANAGEMENT & PRIVATE BANKING
THE CITIGROUP PRIVATE BANK
<Table>
<Caption>
($ IN MILLIONS)
2000 1999 1998
---------------------------------
TOTAL REVENUES, NET OF INTEREST EXPENSE $1,409 $1,212 $1,130
ADJUSTED OPERATING EXPENSES 874 770 727
PROVISION FOR LOAN LOSSES 24 12 6
---------------------------------
CORE INCOME BEFORE TAXES 511 430 397
INCOME TAXES 188 161 154
---------------------------------
CORE INCOME $ 323 $ 269 $ 243
=================================
AVERAGE ASSETS (IN BILLIONS OF DOLLARS) $ 25 $ 20 $ 17
RETURN ON AVERAGE ASSETS 1.30% 1.35% 1.43%
CLIENT BUSINESS VOLUMES (IN BILLIONS OF DOLLARS):
PROPRIETARY MANAGED ASSETS $ 31 $ 28 $ 28
OTHER ASSETS UNDER FEE BASED MANAGEMENT 5 4 1
BANKING AND FIDICIARY DEPOSITS 31 27 28
LOANS 28 24 18
OTHER, PRINCIPALLY CUSTODY ACCOUNTS 58 57 41
---------------------------------
CLIENT BUSINESS VOLUMES $ 153 $ 140 $ 116
=================================
REVENUES:
CUSTOMER REVENUES $1,263 $1,054 $ 978
OTHER REVENUES (1) 146 158 152
---------------------------------
TOTAL REVENUES $1,409 $1,212 $1,130
=================================
UNITED STATES $ 493 $ 430 $ 387
INTERNATIONAL 916 782 743
---------------------------------
TOTAL REVENUES $1,409 $1,212 $1,130
=================================
</Table>
----------
Notes:
(1) Principally allocated equity and treasury revenues.
<Page>
CITIGROUP
INVESTMENT ACTIVITIES
<Table>
<Caption>
($ IN MILLIONS)
2000 1999 1998
--------------------------------------
REVENUES:
PROPRIERTARY INVESTMENTS (1) $ 2,041 $ 742 $ 393
LDC DEBT SALES/REFINANCING 331 78 261
INSURANCE PORTFOLIO GAINS (LOSSES) (2) (63) 211 319
--------------------------------------
TOTAL REVENUES $ 2,309 $ 1,031 $ 973
======================================
CORE INCOME:
PROPRIETARY INVESTMENTS (1) $ 1,222 $ 441 $ 112
LDC DEBT SALES/REFINANCING 206 47 303
INSURANCE PORTFOLIO GAINS (LOSSES) (2) (35) 125 192
--------------------------------------
TOTAL CORE INCOME $ 1,393 $ 613 $ 607
======================================
PERIOD END ASSETS:
PROPRIETARY INVESTMENTS $ 8,617 $ 7,520 $ 5,731
LDC DEBT SALES/REFINANCING 2,118 3,371 3,286
--------------------------------------
TOTAL PERIOD END ASSETS $ 10,735 $ 10,891 $ 9,017
======================================
</Table>
----------
Notes:
(1) Includes Venture Capital Activities and certain other corporate
investments
(2) Represents gains (losses) on investments held by insurance companies
managed by The Travelers Insurance Business