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Exhibit 99.1
MEDIA INQUIRIES: INVESTOR INQUIRIES:
Lynn Newman Derrick Vializ
908-953-8692 (office) 908-953-7500 (office)
973-993-8033 (home) VIALIZ@AVAYA.COM
LYNNNEWMAN@AVAYA.COM
AVAYA REPORTS FIRST FISCAL QUARTER 2002 RESULTS
- -- OVERALL REVENUES DECLINE IN U.S. DUE TO WEAK ECONOMIC CONDITIONS
- -- INTERNATIONAL REVENUES GROW 19 PERCENT OVER PREVIOUS QUARTER
- -- COMPANY PLANS TO REDUCE COSTS AND EXPENSES
FOR IMMEDIATE RELEASE: THURSDAY, JANUARY 17, 2002
BASKING RIDGE, N.J. - Avaya Inc. (NYSE:AV), a leading global provider
of voice and data networks to businesses, today reported a net loss of $16
million or a loss of 8 cents per diluted share* from ongoing operations for the
first fiscal quarter ended December 31, 2001, excluding business restructuring
related expenses and reflecting the company's adoption of certain provisions of
Financial Accounting Standard (SFAS) Board's Statement No. 142 related to the
discontinuation of goodwill amortization. These results compare to net income
from ongoing operations of $51 million or 16 cents per diluted share in the year
ago quarter. (See note for definition of first fiscal quarter 2001 ongoing
operations. See attached schedule for pro forma effects on fiscal 2001 ongoing
results related to SFAS 142 adoption).
Revenues from Avaya's ongoing operations for the first fiscal quarter
of 2002 were $1.306 billion, a decrease of 26.8 percent, or $479 million
compared to revenues from ongoing operations of $1.785 billion in the year ago
quarter.
The company noted that revenues declined for all business segments in
the U.S. due to weak economic conditions. However, IP port shipments increased
14 percent from the fourth fiscal quarter, to more than 57,000 ports from 50,000
ports, reflecting the company's continued strength in the growing IP-PBX market.
"U.S. economic conditions in the first quarter were even tougher than
we had anticipated, hitting hard in our U.S. businesses as a group, and
particularly in our Connectivity Solutions business," said Don Peterson,
chairman and CEO, Avaya. "Outside the U.S. our revenues grew by 19 percent over
the previous quarter, and even with the weakness in the U.S., we continued to
strengthen our market position in key areas and we added a fifth consecutive
quarter of growth in IP port shipments.
"We continue to execute on our plan to restructure our business by
cutting costs and expenses, so that we can reinvest in faster-growing segments
and take advantage of the eventual upside opportunity in the enterprise market,"
Peterson said.
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"While our results for the first fiscal quarter did not meet our
expectations, the fact is that there were some bright spots, including our
international growth, our ability to leverage our installed base, and our
strengthening leadership positions during a difficult time," said Garry K.
McGuire, chief financial officer, Avaya.
"For our second fiscal quarter, due to the uncertain timing of the U.S.
economic recovery, our revenue outlook is for approximately flat sequential
revenues with a variance of plus or minus four percent. We will closely monitor
revenue levels through January and February, and make any additional adjustments
to expenses, as necessary, to reflect proper expense-to-revenue levels going
forward. In order to achieve this, we will need to take actions in 2002 designed
to yield further annualized savings of $200 million to $250 million. Our
objective is to restore profitability as early as possible, but no later than
the end of fiscal 2002, even at the low end of our revenue outlook," McGuire
said.
REPORTED RESULTS FOR FIRST FISCAL QUARTER, INCLUDING RESTRUCTURING RELATED
EXPENSES
For the first fiscal quarter ended December 31, 2001, Avaya reported a
net loss of $20 million, or a loss of 9 cents per diluted share, including $6
million in pre-tax expenses related to the company's outsourcing of certain of
its manufacturing operations. These results compare with net income of $16
million for the quarter ended December 31, 2000, including $59 million in
pre-tax business restructuring related one-time and start-up expenses associated
with the company's spin-off. (See attached schedule for pro forma effects on
fiscal 2001 as reported results related to SFAS 142 adoption).
ABOUT AVAYA
Avaya Inc, headquartered in Basking Ridge, N.J., is a leading global
provider of voice and data networks as well as communications solutions and
services that help businesses, government agencies and other institutions -
including more than 90 percent of the FORTUNE 500(R) -- excel in the customer
economy. Avaya offers Customer Relationship Management Solutions, Unified
Communication Solutions, Service Provider Solutions, MultiService Networking
Infrastructure, and Converged Voice and Data Networks - including the company's
no-compromise Avaya Enterprise-Class IP Solutions (ECLIPS) - all supported by
Avaya Services and Avaya Labs. Avaya is the worldwide leader in unified
messaging, messaging systems, call centers and structured cabling systems. It is
the U.S. leader in voice communications systems and services. Avaya is an
official sponsor for the 2002 FIFA World Cup(TM), the FIFA Women's World Cup
2003 and the 2006 FIFA World Cup(TM) tournaments. For more information about
Avaya, visit its website at HTTP://WWW.AVAYA.COM.
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This news release contains forward-looking statements regarding the
company's outlook for revenue and earnings based on current expectations,
forecasts and assumptions that involve risks and uncertainties that could cause
actual outcomes and results to differ materially. These risks and uncertainties
include, but are not limited to, general industry market conditions and growth
rates and general domestic and international economic conditions including
interest rate and currency exchange rate fluctuations and the economic,
political, and other risks associated with international sales and operations,
U.S. and foreign government regulation, price and product competition, rapid
technological development, dependence on new product development, the successful
introduction of new products, the mix of our products and services, customer
demand for our products and services, the ability to successfully integrate
acquired companies, control of costs and expenses, the ability to implement in a
timely manner its restructuring plans, and the ability to form and implement
alliances. For a further list and description of such risks and uncertainties,
see the reports filed by Avaya with the Securities and Exchange Commission.
Avaya disclaims any intention or obligation to update or revise any
forward-looking statements, whether as a result of new information, future
events or otherwise.
# # #
NOTE: First fiscal quarter of 2001 ongoing operations exclude business
restructuring related one-time and start-up expenses associated with the
company's spin-off from Lucent Technologies in September 2000.
* For the three months ended December 31, 2001, the loss per diluted share
reflects 2 cents or approximately $6.9 million, attributable to the accretion of
Series B convertible participating preferred stock. Excluding the accretion of
preferred stock, the loss per diluted share from ongoing operations would have
been 6 cents per share on a diluted basis, and for as reported results, there
would have been a loss of 7 cents per share on a diluted basis.
NOTE TO EDITORS:
Avaya will host a conference call with a listen-only Q&A session to discuss
these results at 5:30 p.m. EST on Thursday, Jan. 17, 2002. To ensure you are on
the call from the start, we suggest you access the call 10-15 minutes early by
dialing:
Within the U.S. and Outside the U.S. 706-634-2454
For those unable to participate, there will be a playback available from 9:30
p.m., Jan.17, through Thursday, Jan. 24, 2002. For the replay, if you are
calling from within the United States, please dial 800-642-1687. If you are
calling from outside the United States, please dial 706-645-9291. The passcode
for the replay is 2893353.
WEBCAST Information: Avaya will webcast this conference call live, with a
listen-only Q&A session. To ensure that you are on the webcast, we suggest that
you access our website (http://www.avaya.com/investors/) 10-15 minutes prior to
the start. Following the live webcast, a replay will be available on our
archives at the same web address.
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AVAYA INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEETS
AS OF DECEMBER 31, 2001 AND SEPTEMBER 30, 2001
(UNAUDITED; DOLLARS IN MILLIONS, EXCEPT PER SHARE AMOUNTS)
PRELIMINARY - SUBJECT TO CHANGE
<Table>
<Caption>
12/31/01 9/30/01
-------- -------
ASSETS
Cash and cash equivalents $ 252 $ 250
Receivables less allowances of $74 at December
31, 2001 and $68 at September 30, 2001 906 1,163
Inventory 627 649
Deferred income taxes, net 207 246
Other current assets 511 461
------ ------
TOTAL CURRENT ASSETS 2,503 2,769
------ ------
Property, plant and equipment, net 965 988
Deferred income taxes, net 591 529
Goodwill, net (a) 174 175
Intangible assets, net (a) 69 80
Other assets 119 107
------ ------
TOTAL ASSETS $4,421 $4,648
====== ======
LIABILITIES
Accounts payable $ 447 $ 624
Current portion of long-term debt 276 145
Business restructuring reserve 137 179
Payroll and benefit obligations 273 333
Advance billings and deposits 110 133
Other current liabilities 586 604
------ ------
TOTAL CURRENT LIABILITIES 1,829 2,018
------ ------
Long-term debt (b) 500 500
Benefit obligations 646 637
Deferred revenue 78 84
Other liabilities 514 533
------ ------
TOTAL NONCURRENT LIABILITIES 1,738 1,754
------ ------
Commitments and contingencies
Series B convertible participating preferred stock,
par value $1.00 per share, 4 million shares
authorized, issued and outstanding 402 395
------ ------
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<Caption>
STOCKHOLDERS' EQUITY 12/31/01 9/30/01
Series A junior participating preferred stock, par value $1.00 per share,
7.5 million shares authorized; none issued and outstanding -- --
Common stock, par value $0.01 per share, 1.5 billion shares authorized,
287,882,465 and 286,851,934 issued and outstanding as of
December 31, 2001 and September 30, 2001, respectively 3 3
Additional paid-in capital 916 905
Accumulated deficit (405) (379)
Accumulated other comprehensive loss (60) (46)
Less treasury stock at cost (203,380 and 147,653 shares as of
December 31, 2001 and September 30, 2001, respectively)
(2) (2)
------- -------
TOTAL STOCKHOLDERS' EQUITY 452 481
------- -------
TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY $ 4,421 $ 4,648
</Table>
(a) Effective October 1, 2001, the Company adopted Statement of Financial
Accounting Standards No. 142, "Goodwill and Other Intangible Assets,"
specifically the discontinuation of goodwill amortization, and will be
implementing the remaining provisions by the end of fiscal 2002.
Accordingly, the Company has separately presented intangible assets and
has reclassified the September 30, 2001 balance of intangible assets,
which had been previously reported together with goodwill, to conform
to the December 31, 2001 presentation.
(b) During the first quarter of fiscal 2002, the Company sold an aggregate
principal amount at maturity of $944 million of Liquid Yield Option(TM)
Notes (LYONs) due in 2021. The LYONs were issued at a $484 million
discount that will accrue daily at a rate of 3.625% per year. Proceeds
from the sale of $460 million were recorded in long-term debt. The
discount will be recorded as interest expense and represents accretion
of the LYONs issue price to its maturity value. Proceeds from the LYONs
were used to pay down a portion of the Company's commercial paper.
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AVAYA INC. AND SUBSIDIARIES
THREE MONTH COMPARATIVE STATEMENTS OF REVENUE AND OPERATING INCOME
ONGOING OPERATIONS
(UNAUDITED; DOLLARS IN MILLIONS)
SEGMENT REVENUE - ONGOING
<Table>
<Caption>
----------------------------------------------------------------------------------------------------
FOR THE THREE MONTHS ENDED FOR THE THREE MONTHS ENDED PERCENT CHANGE
------------------------------------
DECEMBER 31, 2001 DECEMBER 31, 2000
----------------------------------------------------------------------------------------------------
U.S. INTERNATIONAL TOTAL U.S. INTERNATIONAL TOTAL U.S. INTERNATIONAL TOTAL
-------- ---------- -------- -------- ---------- -------- ------- ---------- -------
Communications Solutions $ 415 $ 248 $ 663 $ 620 $ 308 $ 928 (33.1%) (19.5%) (28.6%)
Services 448 60 508 456 43 499 (1.8%) 39.5% 1.8%
Connectivity 79 56 135 267 89 356 (70.4%) (37.1%) (62.1%)
-------- ---------- -------- -------- ---------- -------- ------- ---------- -------
Total Operating Segments 942 364 1,306 1,343 440 1,783 (29.9%) (17.3%) (26.8%)
Other 2 (2) -- 3 (1) 2 (33.3%) 100.0% (100.0%)
-------- ---------- -------- -------- ---------- -------- ------- ---------- -------
Total Avaya $ 944 $ 362 $ 1,306 $ 1,346 $ 439 $ 1,785 (29.9%) (17.5%) (26.8%)
======== ========== ======== ======== ========== ======== ======= ========== =======
</Table>
SEGMENT OPERATING INCOME - ONGOING
<Table>
<Caption>
FOR THE THREE MONTHS ENDED
------------------------------------
DECEMBER 31, 2001 DECEMBER 31, 2000 PERCENT
----------------- -----------------
TOTAL TOTAL CHANGE
---------- ---------- ----------
Communications Solutions $ 109 $ 227 (52.0%)
Services 284 243 16.9%
Connectivity (27) 88 (130.7%)
---------- ----------
Total Operating Segments 366 558 (34.4%)
Other (387) (473) 18.2%
---------- ----------
Total Avaya $ (21) $ 85 (124.7%)
========== ==========
</Table>
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AVAYA INC. AND SUBSIDIARIES
THREE MONTH COMPARATIVE STATEMENTS OF OPERATIONS
AS REPORTED VS. ONGOING OPERATIONS
(UNAUDITED; DOLLARS IN MILLIONS, EXCEPT PER SHARE AMOUNTS)
<Table>
<Caption>
---------------------------------------------------------------------------------
FOR THE THREE MONTHS ENDED FOR THE THREE MONTHS ENDED
DECEMBER 31, 2001 DECEMBER 31, 2000
---------------------------------------------------------------------------------
AS REPORTED ADJUSTMENTS (B) ONGOING AS REPORTED(A) ADJUSTMENTS(C) ONGOING
---------------------------------------------------------------------------------
REVENUE
Products 798 $ -- 798 1,286 $ -- 1,286
Services 508 -- 508 499 -- 499
----- ------- ----- ----- ------- -----
1,306 -- 1,306 1,785 -- 1,785
----- ------- ----- ----- ------- -----
COST
Products 589 -- 589 801 -- 801
Services 200 -- 200 227 -- 227
----- ------- ----- ----- ------- -----
789 -- 789 1,028 -- 1,028
----- ------- ----- ----- ------- -----
GROSS MARGIN 517 -- 517 757 -- 757
----- ------- ----- ----- ------- -----
OPERATING EXPENSES
Selling, general and administrative 418 -- 418 568 (36) 532
Business restructuring related expenses 6 (6) -- 23 (23) --
Research and development 120 -- 120 140 -- 140
Purchased in-process research and development -- -- -- -- -- --
----- ------- ----- ----- ------- -----
TOTAL OPERATING EXPENSES 544 (6) 538 731 (59) 672
----- ------- ----- ----- ------- -----
</Table>
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<Table>
<Caption>
---------------------------------------- ---------------------------------------
FOR THE THREE MONTHS ENDED FOR THE THREE MONTHS ENDED
DECEMBER 31, 2001 DECEMBER 31, 2000
---------------------------------------- ---------------------------------------
AS REPORTED ADJUSTMENTS(b) ONGOING AS REPORTED(a) ADJUSTMENTS(c) ONGOING
---------------------------------------- ---------------------------------------
OPERATING INCOME (LOSS) (27) 6 (21) 26 59 85
Other income (expense) - net 6 -- 6 9 -- 9
Interest expense 9 -- 9 10 -- 10
--------- --------- --------- --------- --------- ---------
INCOME (LOSS) BEFORE INCOME TAXES (30) 6 (24) 25 59 84
Provision (benefit) for income taxes (10) 2 (8) 9 24 33
--------- --------- --------- --------- --------- ---------
NET INCOME (LOSS) $ (20) $ 4 $ (16) $ 16 $ 35 $ 51
========= ========= ========= ========= ========= =========
EARNINGS (LOSS) PER SHARE - BASIC $ (0.09) $ (0.08) $ 0.03 $ 0.16
EARNINGS (LOSS) PER SHARE - DILUTED $ (0.09) $ (0.08) $ 0.03 $ 0.16
BASIC SHARES 287 287 282 282
DILUTED SHARES 287 287 282 282
EFFECTIVE TAX RATE - Provision (Benefit) (35.0%) (34.0%) 38.0% 39.1%
</Table>
(a) Certain amounts have been reclassified to conform to fiscal 2002
presentation.
(b) The adjustment column removes from results $6 million for business
restructuring one-time expenses primarily associated with the Company's
outsourcing of certain of its manufacturing operations.
(c) The adjustment column removes from results $36 million of start-up
expenses and $23 million of business restructuring one-time expenses
associated with our spin-off from Lucent.
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AVAYA INC. AND SUBSIDIARIES
TARGET IMPROVEMENT MEASURES
ONGOING OPERATIONS
FISCAL 2002
<Table>
<Caption>
- ----------------------------------------------------------------------------------------------------------------------------------
FY2003
FY 2002/Q1 FY 2002/Q2 FY 2002/Q3 FY 2002/Q4 FY 2002 IMPROVEMENT
- -------------------------------------------------------------------------------------------------------------- TARGETS
$ IN % OF $ IN % OF $ IN % OF $ IN % OF $ IN % OF (STARTING FROM
MILLIONS REV. MILLIONS REV. MILLIONS REV. MILLIONS REV. MILLIONS REV. FY2000)
- ----------------------------------------------------------------------------------------------------------------------------------
Revenue 1,306 100.0
- ----------------------------------------------------------------------------------------------------------------------------------
Increase
Gross Margin 517 39.6 1.5 to 2.5 points
- ----------------------------------------------------------------------------------------------------------------------------------
Improve
SG&A 418 32.0 7 to 10 Points
- ----------------------------------------------------------------------------------------------------------------------------------
Research & Increase
Development 120 9.2 2 to 4 points
- ----------------------------------------------------------------------------------------------------------------------------------
Operating Improve
Income (Loss) (21) (1.6) 6 to 8 points
- ----------------------------------------------------------------------------------------------------------------------------------
Effective Improve
Tax Rate -Provision (34.0%) % % % % 3 to 5 points
(Benefit)
- ----------------------------------------------------------------------------------------------------------------------------------
</Table>
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AVAYA INC. AND SUBSIDIARIES
TARGET IMPROVEMENT MEASURES
ONGOING OPERATIONS
FISCAL 2001
<Table>
<Caption>
- -----------------------------------------------------------------------------------------------------------------------------------
FY2003
FY 2001/Q1 FY 2001/Q2 FY 2001/Q3 FY 2001/Q4 FY 2001 IMPROVEMENT
- --------------------------------------------------------------------------------------------------------------- TARGETS
$ IN % OF $ IN % OF $ IN % OF $ IN % OF $ IN % OF (STARTING FROM
MILLIONS REV. MILLIONS REV. MILLIONS REV. MILLIONS REV. MILLIONS REV. FY2000)
- -----------------------------------------------------------------------------------------------------------------------------------
Revenue 1,785 100.0 1,852 100.0 1,714 100.0 1,442 100.0 6,793 100.0
- -----------------------------------------------------------------------------------------------------------------------------------
A Increase
Gross Margin 757 42.4 819 44.2 731 42.6 589 40.8 2,896 42.6 1.5 to 2.5 points
- -----------------------------------------------------------------------------------------------------------------------------------
A Improve
SG&A 532 29.8 550 29.6 482 28.0 446 30.9 2,010 29.5 7 to 10 Points
- -----------------------------------------------------------------------------------------------------------------------------------
Research & Increase
Development 140 7.8 153 8.3 135 7.9 108 7.5 536 7.9 2 to 4 points
- -----------------------------------------------------------------------------------------------------------------------------------
Operating Improve
Income 85 4.8 116 6.3 114 6.7 35 2.4 350 5.2 6 to 8 points
- -----------------------------------------------------------------------------------------------------------------------------------
Effective Improve
Tax Rate 39.1% 37.3% 38.0% 38.0% 38.0% 3 to 5 points
- -----------------------------------------------------------------------------------------------------------------------------------
</Table>
A In conjunction with the outsourcing of most of our manufacturing to Celestica,
we have reclassified certain logistics costs such as transportation and
warehousing from SG&A to Cost of Sales in the first quarter of fiscal 2001.
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AVAYA INC. AND SUBSIDIARIES
PROFORMA EFFECTS OF ADOPTING SFAS 142
FOR EACH QUARTER IN FISCAL 2001
(UNAUDITED; DOLLARS IN MILLIONS, EXCEPT PER SHARE AMOUNTS)
Beginning in fiscal 2002, the Company adopted Statement of Financial Accounting
Standards No. 142, "Goodwill and Other Intangible Assets" (SFAS 142), and
implemented certain provisions, specifically the discontinuation of goodwill
amortization. The following tables reconcile fiscal 2001 quarterly "Ongoing" and
"As Reported" results providing pro forma net income, diluted earnings per
share, and effective tax rate as if the Company had discontinued goodwill
amortization during such periods.
<Table>
<Caption>
FISCAL 2001
Ongoing Results
-----------------------------------------------------
Q1 Q2 Q3 Q4 FY 2001
------- ------- ------- ------- -------
Net income $ 51 $ 78 $ 67 $ 18 $ 214
Goodwill amortization (a) 8 10 11 11 40
Income tax on goodwill --(b) --(b) (1) (1) (2)
------- ------- ------- ------- -------
Pro forma net income $ 59 $ 88 $ 77 $ 28 $ 252
======= ======= ======= ======= =======
Earnings per share - diluted * $ 0.16 $ 0.25 $ 0.21 $ 0.04 $ 0.66
Pro forma earnings per share - diluted ** $ 0.19 $ 0.29 $ 0.24 $ 0.08 $ 0.79
Effective tax rate - provision * 39.1% 37.3% 38.0% 38.0% 38.0%
Pro forma effective tax rate - provision ** 36.2% 34.9% 35.1% 29.6% 34.7%
</Table>
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AVAYA INC. AND SUBSIDIARIES
PROFORMA EFFECTS OF ADOPTING SFAS 142
FOR EACH QUARTER IN FISCAL 2001
(UNAUDITED; DOLLARS IN MILLIONS, EXCEPT PER SHARE AMOUNTS)
CONTINUED
<Table>
<Caption>
FISCAL 2001
As Reported Results
-------------------------------------------------------
Q1 Q2 Q3 Q4 FY 2001
------- ------- ------- ------- -------
Net income (loss) $ 16 $ (64) $ 24 $ (328) $ (352)
Goodwill amortization (a) 8 10 11 11 40
Income tax on goodwill --(b) --(b) (1) (1) (2)
------- ------- ------- ------- -------
Pro forma net income (loss) $ 24 $ (54) $ 34 $ (318) $ (314)
======= ======= ======= ======= =======
Earnings (loss) per share - diluted * $ 0.03 $ (0.25) $ 0.06 $ (1.17) $ (1.33)
Pro forma earnings (loss) per share - diluted ** $ 0.06 $ (0.21) $ 0.09 $ (1.13) $ (1.20)
Effective tax rate - provision (benefit) * 38.0% (33.1)% 42.2% (39.5)% (38.3)%
Pro forma effective tax rate - provision (benefit) ** 30.4% (36.4)% 34.6% (40.2)% (40.7)%
</Table>
(a) Included in selling, general and administrative expense.
(b) Income tax amount is immaterial.
* Includes goodwill amortization expense.
** Excludes goodwill amortization expense.
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AVAYA INC. AND SUBSIDIARIES
REVENUES FROM ONGOING OPERATIONS
(UNAUDITED; DOLLARS IN MILLIONS)
<Table>
<Caption>
FOR THE FISCAL YEAR FOR THE THREE MONTHS
ENDED SEPTEMBER 30, 2001 ENDED DECEMBER 31, 2001
--------------------------------------------------------------------------------------------
Q1 Q2 Q3 Q4 YTD Q1 Q2 Q3 Q4 YTD
--------------------------------------------------------------------------------------------
COMMUNICATIONS SOLUTIONS:
TRADITIONAL VOICE (1) $ 556 $ 546 $ 478 $ 400 $ 1,980 $ 374 $0 $ 0 $ 0 $ 374
DATA (2) / IP CONVERGENCE (3) 125 135 111 86 457 97 0 0 0 97
APPLICATIONS (4) 247 251 232 210 940 192 0 0 0 192
COMMUNICATIONS SOLUTIONS 932 821 696 3,377 663 0 0 663 928 0
CONNECTIVITY (5) 356 391 372 203 1,322 135 0 0 0 135
SERVICES (6) 499 529 521 543 2,092 508 0 0 0 508
OTHER 0 0 0 2 (0) 0 0 (0) 2 0
--------------------------------------------------------------------------------------------
TOTAL AVAYA $1,785 $1,852 $1,714 $1,442 $ 6,793 $1,306 $0 $ 0 $ 0 $1,306
============================================================================================
</Table>
FOOTNOTES:
1. Voice - includes traditional voice systems, IP enabled Definity releases,
wireless, transtalk wireless, installation & wire.
2. Data - includes Local Area Networks, Wide Area Networks, and Virtual Private
Networks.
3. IP Convergence - includes IP ports sold, IP Softphones, IP Hardphones,
Directory Service Software, Enterprise Mgmt Software and Network Alchemy.
4. Applications - includes Customer Relationship Management, Messaging,
E-Communications and Professional Services.
5. Connectivity - includes Structured Cabling (SYSTIMAX(R)& ExchangeMax(R)) and
Electronic Cabinets.
6. Services - includes Maintenance (Contracts & Per Occurrence), DataCare, and
Value Added Services.
# # #