<Page> EXHIBIT 12 COMPUTATION OF RATIO OF NET INCOME TO FIXED CHARGES AND NET INCOME TO COMBINED FIXED CHARGES AND PREFERRED STOCK DIVIDENDS FOR THREE MONTHS ENDED MARCH 31, (UNAUDITED) <Table> <Caption> (Dollars in millions) 2002 2001 ------ ------ Income before income taxes (1) $1,695 $2,496 Add: Fixed charges, excluding capitalized interest 323 475 ------ ------ Income as adjusted before income taxes $2,018 $2,971 ====== ====== Fixed charges: Interest expense $ 208 $ 361 Capitalized interest 9 7 Portion of rental expense representative of interest 115 114 ------ ------ Total fixed charges $ 332 $ 482 ====== ====== Preferred stock dividends (2) -- 7 ------ ------ Combined fixed charges and preferred stock dividends $ 332 $ 489 ====== ====== Ratio of net income to fixed charges 6.10 6.16 Ratio of net income to combined fixed charges and preferred stock dividends 6.10 6.08 </Table> (1) Income before income taxes excludes the company's share in the income and losses of less-than-fifty percent-owned affiliates. (2) Included in the ratio computation are preferred stock dividends of $5 million for the first three months of 2001, or $7 million, respectively, representing the pre-tax income that would be required to cover those dividend requirements based on the company's effective tax rate for the three months ended March 31, 2001. <Page> SEGMENT INFORMATION (UNAUDITED) <Table> <Caption> Hardware Segments ------------------------------------------------ Personal and Global Enterprise Printing (Dollars in Millions) Services Systems Systems Technology - ----------------------------------------------------------------------------------------------------------------------------- QUARTER ENDED MARCH 31, 2002: External revenue $ 8,229 $ 2,484 $ 2,511 $ 1,468 Internal revenue 640 166 13 350 -------- -------- -------- -------- Total revenue $ 8,869 $ 2,650 $ 2,524 $ 1,818 ======== ======== ======== ========= Pre-tax income (loss) $ 1,073 $ 177 $ 65 $ (276) ======== ======== ======== ========= Revenue year-to-year change (2.1)% (19.8)% (21.0)% (36.6)% Pre-tax income year-to-year change 0.5% (54.7)% 212.1% (310.7)% Pre-tax income margin 12.1% 6.7% 2.6% (15.2)% QUARTER ENDED MARCH 31, 2001: External revenue $ 8,471 $ 3,136 $ 3,176 $ 2,317 Internal revenue 589 167 18 549 -------- -------- -------- -------- Total revenue $ 9,060 $ 3,303 $ 3,194 $ 2,866 ======== ======== ======== ========= Pre-tax income (loss) $ 1,068 $ 391 $ (58) $ 131 ======== ======== ======== ========= Pre-tax income margin 11.8% 11.8% (1.8)% 4.6% </Table> <Table> <Caption> (Dollars in Millions) Global Enterprise Total Software Financing Investments Segments - ------------------------------------------------------------------------------------------ QUARTER ENDED MARCH 31, 2002: External revenue $ 2,897 $ 768 $ 231 $ 18,588 Internal revenue 227 186 1 1,583 -------- -------- -------- -------- Total revenue $ 3,124 $ 954 $ 232 $ 20,171 ======== ======== ======== ======== Pre-tax income (loss) $ 560 $ 222 $ (53) $ 1,768 ======== ======== ======== ======== Revenue year-to-year change (0.3)% (10.0)% (8.7)% (11.8)% Pre-tax income year-to-year change (4.4)% (18.7)% 62.1% (21.5)% Pre-tax income margin 17.9% 23.3% (22.8)% 8.8% QUARTER ENDED MARCH 31, 2001: External revenue $ 2,918 $ 834 $ 253 $ 21,105 Internal revenue 214 226 1 1,764 -------- -------- -------- -------- Total revenue $ 3,132 $ 1,060 $ 254 $ 22,869 ======== ======== ======== ======== Pre-tax income (loss) $ 586 $ 273 $ (140) $ 2,251 ======== ======== ======== ======== Pre-tax income margin 18.7% 25.8% (55.1)% 9.8% </Table> <Table> <Caption> RECONCILIATIONS TO IBM AS REPORTED: Quarter Ended Quarter Ended (Dollars in millions) March 31, 2002 March 31, 2001 -------------- -------------- Revenue: Total reportable segments $ 20,171 $ 22,869 Eliminations/other (1,620) (1,825) Total IBM Consolidated -------- -------- $ 18,551 $ 21,044 ======== ======== Pretax income: Total reportable segments $ 1,768 $ 2,251 Eliminations/other (77) 238 -------- -------- Total IBM Consolidated $ 1,691 $ 2,489 ======== ======== </Table>