SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 Form 10-Q Quarterly report pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the second quarterly period ended June 30, 1997. PIA MERCHANDISING SERVICES, INC. 19900 MacArthur Blvd., Suite 900, Irvine, CA 92612 Registrant's telephone number: (714) 476-2200 Commission file number 0-27824 I.R.S. Employer Identification No.: 33-0684451 State of Incorporation: Delaware Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days: [ X ] Yes On July 31, 1997, there were 5,392,558 shares of Common Stock outstanding. PIA Merchandising Services, Inc. Index PART I: FINANCIAL INFORMATION Item 1: Financial Statements Condensed Consolidated Balance Sheets as of June 30, 1997 (Unaudited) and December 31, 1996.........................................3 Condensed Consolidated Statements of Operations (Unaudited) Three Months and Six Months Ended June 30, 1997 and 1996........................................4 Condensed Consolidated Statement of Cash Flows(Unaudited) Six Months Ended June 30, 1997 and 1996........................................5 Notes to Condensed Consolidated Financial Statements....................................................6 Item 2: Management's Discussion and Analysis of Financial Condition and Results of Operations................................8 Risk Factors......................................................15 PART II: OTHER INFORMATION Item 4: Submission of Matters to a Vote of Security Holders...............17 Item 6: Exhibits and Reports on Form 8-K..................................18 SIGNATURES 2 PART I: FINANCIAL INFORMATION Item 1: Financial Statements PIA MERCHANDISING SERVICES, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED BALANCE SHEETS - ------------------------------------------------------------------------------- (IN THOUSANDS) June 30 December 31, 1997 1996 ---- ---- (Unaudited) ASSETS CURRENT ASSETS: Cash and cash equivalents $ 17,706 $ 19,519 Accounts receivable, net of allowance for doubtful accounts of $909 and $583, respectively 17,834 22,630 Prepaid taxes 1,581 - Prepaid expenses and other current assets 818 564 Deferred income taxes 669 669 --------- ---------- TOTAL CURRENT ASSETS 38,608 43,382 --------- ---------- PROPERTY AND EQUIPMENT, NET (SEE NOTE 2) 3,711 1,847 --------- ---------- INVESTMENTS & OTHER ASSETS: Investment in affiliate 375 322 Capitalized software development costs (see note 2) - 1,987 Other assets 707 134 --------- ---------- TOTAL OTHER ASSETS 1,082 2,443 --------- ---------- TOTAL ASSETS $ 43,401 $ 47,672 --------- ---------- --------- ---------- LIABILITIES AND STOCKHOLDERS' EQUITY CURRENT LIABILITIES: Accounts payable $ 531 $ 772 Other current liabilities (see note 3) 11,868 9,762 Income taxes payable - 111 --------- ---------- TOTAL CURRENT LIABILITIES 12,399 10,645 LONG TERM LIABILITIES 309 309 --------- ---------- TOTAL LIABILITIES 12,708 10,954 --------- ---------- STOCKHOLDERS' EQUITY: Common stock & additional paid-in-capital 33,487 33,425 Less: Treasury stock ( 2,977) - Retained earnings 183 3,293 --------- ---------- TOTAL STOCKHOLDERS' EQUITY 30,693 36,718 --------- ---------- TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY $ 43,401 $ 47,672 --------- ---------- --------- ---------- See accompanying notes. 3 PIA MERCHANDISING SERVICES, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE THREE AND SIX MONTH PERIODS ENDED JUNE 30, 1997 AND 1996 - ------------------------------------------------------------------------------- (UNAUDITED) Three Months Ended Six Months Ended ------------------ ---------------- June 30 June 30 ------- ------- (In thousands, except per share amounts) 1997 1996 1997 1996 ---- ---- ---- ---- Net Revenues $ 31,643 $ 26,855 $ 60,999 $ 53,114 --------- --------- --------- --------- Operating Expenses: Field service costs 29,638 21,845 56,007 42,108 Selling expenses 2,507 2,967 5,061 5,623 General and administrative expenses 2,236 1,853 4,685 3,593 Depreciation and amortization 262 152 459 299 --------- --------- --------- --------- Total operating expenses 34,643 26,817 66,212 51,623 --------- --------- --------- --------- Operating Income (Loss) ( 3,000) 38 ( 5,213) 1,491 Other Income: Interest income, net 219 286 450 329 Equity in earnings of affiliate 28 - 52 - Foreign currency transaction loss ( 1) - ( 1) - --------- --------- --------- --------- Total other income 246 286 501 329 --------- --------- --------- --------- Income (Loss) Before Provision For Income Taxes ( 2,754) 324 ( 4,712) 1,820 (Provision) Benefit For Income Taxes 812 ( 118) 1,602 ( 717) --------- --------- --------- --------- Net Income (Loss) $ ( 1,942) $ 206 $ ( 3,110) $ 1,103 --------- --------- --------- --------- --------- --------- --------- --------- Net Income (Loss) Per Common And Common Equivalent Share $ ( 0.35) $ 0.03 $ ( 0.54) $ 0.19 --------- --------- --------- --------- --------- --------- --------- --------- Weighted Average Common And Common Equivalent Shares 5,531 6,454 5,714 5,692 --------- --------- --------- --------- --------- --------- --------- --------- See accompanying notes. 4 PIA MERCHANDISING SERVICES, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS FOR THE SIX MONTH PERIODS ENDED JUNE 30, 1997 AND 1996 - ------------------------------------------------------------------------------- (UNAUDITED) For the Six Months Ended June 30, --------------------------------- (In thousands) 1997 1996 ---- ---- CASH FLOWS FROM OPERATING ACTIVITIES: Net income (Loss) $ (3,110) $ 1,103 Adjustments to reconcile net income to net cash provided by (used in) operating activities: Depreciation and amortization 459 299 Provision for doubtful receivables, net 326 169 Changes in operating assets and liabilities: (Increase) decrease in accounts receivable 4,470 (2,924) (Increase) decrease in prepaid expenses and other (2,468) (679) Increase (decrease) in accounts payable and other liabilities 1,865 (123) Increase (decrease) in income taxes payable (111) (382) ----------- -------- Net cash provided by (used in) operating activities 1,431 (2,537) ----------- -------- CASH FLOWS FROM INVESTING ACTIVITIES: Capital expenditures (163) (194) Capitalization of software development costs (note 2) (166) (200) ----------- -------- Net cash provided by (used in) investing activities (329) (394) ----------- -------- CASH FLOWS FROM FINANCING ACTIVITIES: Repurchase of Treasury Stock (2,977) - Payments of long term debt - (3,400) Proceeds from issuance of common stock, net 62 26,609 ----------- -------- Net cash used in financing activities (2,915) 23,209 ----------- -------- NET DECREASE IN CASH AND CASH EQUIVALENTS (1,813) 20,278 CASH AND CASH EQUIVALENTS, Beginning of period 19,519 185 ----------- -------- End of period $ 17,706 $ 20,463 ----------- -------- ----------- -------- SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION: Cash paid for interest - - Cash paid for income taxes $ 98 $ 1,637 ----------- -------- ----------- -------- See accompanying notes. 5 PIA MERCHANDISING SERVICES, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited) (In thousands, except per share amounts) 1. Basis of Presentation The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles for interim financial information and with the instructions to Form 10-Q and Article 10 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by generally accepted accounting principles for complete financial statements. In the opinion of management, all adjustments (consisting of normal recurring accruals) considered necessary for a fair presentation have been included. This financial information should be read in conjunction with the consolidated financial statements and notes thereto for the year ended December 31, 1996, included in the Company's Annual Report on Form 10-K for the year ended December 31, 1996. Operating results for the three month and six month periods ended June 30, 1997 are not necessarily indicative of the results that may be expected for the year ending December 31, 1997. 2. Property and Equipment As of the year ended December 31, 1996, the Company capitalized certain software development costs per accounting policy. These costs were classified in the Other Assets balance sheet classification until software was ready for release. In the second quarter of 1997, the Company released the software, including additions during the six months ended June 30, 1997, and has classified these costs as part of Property and Equipment, reducing the amounts reported in Other Assets. These costs are being amortized over a five year period. The amounts in Property and Equipment consist of: June 30, December 31, 1997 1996 --------- ------------ Equipment $ 3,493 $ 3,343 Furniture and fixtures 642 641 Leasehold improvements 130 118 Capitalized software development costs 2,153 - --------- --------- 6,418 4,102 Less: Accumulated depreciation and amortization (2,707) (2,255) --------- --------- $ 3,711 $ 1,847 --------- --------- --------- --------- 6 PIA MERCHANDISING SERVICES, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited) (In thousands, except per share amounts) 3. Other Current Liabilities Other current liabilities consist of the following: June 30, December 31, 1997 1996 -------- ------------ Accrued salaries and other related costs $ 757 $ 944 Accrued payroll to third party 3,698 1,952 Accrued insurance 1,200 640 Deferred revenue 1,015 2,479 Amounts held on behalf of third parties 1,641 1,055 Accrued software costs 203 603 Accrued rebate 1,906 788 Other liabilities 1,448 1,301 ------- ------- $11,868 $ 9,762 ------- ------- ------- ------- 7 Item 2 - Management's Discussion and Analysis of Financial Condition and Results of Operations. OVERVIEW PIA Merchandising Services, Inc. (the Company or PIA) provides merchandising services to manufacturers and retailers principally in grocery, mass merchandiser and chain and deep discount drug stores. For the quarter and six months ended June 30, 1997, the Company generated approximately 81% and 85% of its net revenues from manufacturer clients and 19% and 15% from retailer clients, respectively. The mix of the Company's business between manufacturer and retailer clients historically has not had a material impact on the Company's results of operations. During the first half of 1997, the Company's profitability continued to be affected by a shift in its business away from syndicated services toward projects and dedicated services. The Company's syndicated services business has historically required a significant fixed management and personnel infrastructure to manage and execute service contracts. Due in part to industry consolidation and increased competition, the Company lost a number of syndicated services clients during 1996, causing a decrease in the profitability of that business segment in the last two quarters of the year and the first half of 1997. PIA has not sold any sizable new syndicated business to offset for this loss. The Company did not act quickly enough to align its cost structure with the changing mix of business during the first half of 1997. The Company believes that revenues in 1997 from syndicated services will continue to decline as a result of the wind-down of the lost business. Because of the fixed nature of the associated costs, the loss of syndicated business has a material adverse effect on PIA's results of operations. The Company continues to experience a significant increase in the demand for project services. PIA's project revenues have grown from $9.3 million in the second quarter of 1996 to $13.5 million in the second quarter of 1997, a 45% increase, and from $17.9 million in the first half of 1996 to $22.4 million in the first half of 1997, a 25% increase. This increase has required an investment in management infrastructure and systems to support this business. The Company's dedicated services business is also increasing. During the second quarter of 1997, revenues from dedicated services accounted for approximately 21% of total revenues, as compared to 8% in the second quarter of 1996. For the first half of 1997, dedicated service revenue represented approximately 24% of total revenue, compared to 7% of total revenue in the first half of 1996. In the dedicated services business, PIA provides each manufacturer or retailer client with an organization, including a management team, that works exclusively for that client. PIA's quarterly results of operations are subject to certain variability related to the timing of retailer-mandated activity and the receipt of commissions. Retailer-mandated activity is typically higher in the second and third quarters of the year due to retailer scheduling of activity in off-peak shopping periods. In addition, new product introductions increase during such periods which require the reset of categories as the new products gain distribution. The amount of commissions earned by PIA under its commission-based contracts varies seasonally, and 8 Management's Discussion and Analysis of Financial Condition and Results of Operations (continued) generally corresponds to the peak selling seasons of the clients that have entered into these types of contracts. Historically, the Company has recognized greater commission income in the first and fourth quarters. See "Risk Factors -- Uncertainty of Commission Income." The Company's quarterly results have in the past been subject to fluctuations and, thus, the operating results for any quarter are not necessarily indicative of results for any future period. RESULTS OF OPERATIONS - SECOND QUARTER OF FISCAL 1997 COMPARED TO SECOND QUARTER OF FISCAL 1996: The following table sets forth certain financial data as a percentage of net revenues for the periods indicated: Three Months Ended June 30, 1997 1996 Net revenues 100.0% 100.0% ------- ------- Operating expenses: Field service costs 93.7 81.3 Selling expenses 7.9 11.1 General and administrative expenses 7.1 6.9 Depreciation and amortization 0.8 0.6 ------- ------- Total operating expenses 109.5 99.9 ------- ------- Operating income (loss) (9.5) 0.1 Interest income net 0.7 1.1 Equity in earnings of affiliate 0.1 0.0 ------- ------- Income (loss) before provision for income taxes (8.7) 1.2 Provision (benefit) for income taxes 2.6 (0.4) ------- ------- Net income (loss) (6.1%) 0.8% ------- ------- ------- ------- Net revenue increased $4.8 million, or 18% to $31.6 million in the second quarter of 1997, from $26.9 in the second quarter of 1996. The net increase in revenue resulted from an increase in revenue from new clients of $7.4 million, increased revenue from existing clients of $4.9 million, offset by a decrease in revenue of $7.5 million from clients no longer with the Company. 9 Management's Discussion and Analysis of Financial Condition and Results of Operations (continued) For the second quarter of 1997, field service costs increased $7.8 million, or 36%, to $29.6 million, as compared to $21.8 million in the second quarter of 1996. Field service costs are comprised principally of field labor and related costs and expenses required to provide both routed and dedicated coverage, project activities and related technology costs. In addition, included are overhead costs incurred to support the activities of these groups of employees. The increase in field service costs is due primarily to costs required to provide the management and supervision to support the increased business level of dedicated and project services. As a percentage of net revenues, field service costs increased to 94% in 1997 from 81% in 1996 due to the negative leverage caused by the loss of syndicated services business and the impact of increased project and dedicated service business mentioned above. Selling expenses decreased $0.5 million, or 16%, to $2.5 million in the second quarter of 1997, compared to $3.0 million in the same period last year. As a percentage of net revenues, selling expenses decreased to 8% in the second quarter of 1997, from 11% in the second quarter of 1996. This decrease in costs, both in absolute amount and as a percentage of revenue, is a result of lower staffing and travel costs. General and administrative expenses increased $0.4 million, or 21%, to $2.2 million in the second quarter of 1997 from $1.9 million in the same period of 1996. The increase in general and administrative costs were due primarily to increased staffing in recruitment and training and management information systems that were required to support overall business growth, including the increased project and dedicated service levels. In addition, increased costs were experienced due to higher provisions for uncollectible accounts, termination costs, as well as salary increases in the ordinary course of business. As a percentage of net revenues, general and administrative expenses remained at 7% in the second quarter of 1997, consistent with the second quarter of 1996. Depreciation and amortization expenses increased as a result of depreciation on computer hardware and software development costs for shelf technology and for general business purposes. Interest income decreased in the second quarter of 1997, as compared to the second quarter of 1996, due to lower cash balances available for investment in 1997. The second quarter of 1996 included interest income on the net proceeds from the Company's initial public offering on March 1, 1996. Equity in earnings of affiliate represents the Company's share of the earnings of Ameritel, Inc., a full service telemarketing company. During 1996, the Company exercised its option to increase its ownership of Ameritel to 20%, and is now required to recognize its equity interest in Ameritel's earnings. 10 Management's Discussion and Analysis of Financial Condition and Results of Operations (continued) Income tax benefit was approximately $0.8 million in the second quarter of 1997 compared to income tax expense of $0.1 million in the second quarter of 1996, representing an effective rate of 29% and 36%, respectively. The effective rate for the second quarter of 1997 includes a year to date adjustment in the rate to achieve a six month rate of 34%. The Company incurred a net loss of approximately $1.9 million in the second quarter of 1997, compared to net income of approximately $0.2 million in the second quarter of 1996, primarily as a result of operating expenses increasing at a faster rate than revenues, as discussed above. RESULTS OF OPERATIONS - SIX MONTHS ENDED JUNE 30, 1997 COMPARED TO SIX MONTHS ENDED JUNE 30, 1996: The following table sets forth certain financial data as a percentage of net revenues for the periods indicated: Six Months Ended June 30, 1997 1996 Net revenues 100.0% 100.0% ------- ------- Operating expenses: Field service costs 91.7 79.2 Selling expenses 8.3 10.6 General and administrative expenses 7.7 6.8 Depreciation and amortization 0.8 0.6 ------- ------- Total operating expenses 108.5 97.2 ------- ------- Operating income (loss) (8.5) 2.8 Interest income net 0.7 0.6 Equity in earnings of affiliate 0.1 0.0 ------- ------- Income (loss) before provision for income taxes (7.7) 3.4 Provision Benefit for income taxes 2.6 (1.3) ------- ------- Net income (loss) (5.1%) 2.1% ------- ------- ------- ------- Net revenue increased $7.9 million, or 15% to $61.0 million in the first six months of 1997, from $53.1 in the corresponding period of 1996. The net increase in revenue resulted from an increase in revenue from new clients of $10.2 million, an increase in revenue from existing clients of $11.5 million, offset by a decrease in revenue of $13.8 million from clients no longer with the Company. 11 Management's Discussion and Analysis of Financial Condition and Results of Operations (continued) For the first six months of 1997, field service costs increased $13.9 million, or 33%, to $56.0 million, as compared to $42.1 million in the first six months of 1996. The increase in field service costs is primarily due to costs required to execute the increased business level of dedicated and project services. As a percentage of net revenues, field service costs increased to 92% for the first six months of 1997 from 79% in the same period of 1996 due to the negative leverage caused by the loss of syndicated services business and the impact of increased project and dedicated service business. Selling expenses decreased $0.6 million, or 10%, to $5.1 million in the first six months of 1997, compared to $5.6 million in the same period last year. As a percentage of net revenues, selling expenses decreased to 8% in the first six months of 1997, from 11% in the first six months of 1996. This decrease in costs, both in absolute amount and as a percentage of revenue, is a result of lower staffing and travel costs. General and administrative expenses increased $1.1 million, or 30%, to $4.7 million in the first six months of 1997 from $3.6 million in the same period of 1996. The increase in general and administrative costs were primarily due to increased staffing in recruitment and training and management information systems that were required to support overall business growth, including the increased project and dedicated service levels. In addition, increased costs were experienced due to higher provisions for uncollectible accounts, workers compensation insurance reserves, termination costs, as well as salary increases in the ordinary course of business. As a percentage of net revenues, general and administrative expenses were 8% in the first six months of 1997, compared to 7% in the first six months of 1996. Depreciation and amortization expenses increased as a result of depreciation on computer hardware and software development costs for shelf technology and for general business purposes. Interest income increased for the first six months of 1997, as compared to the first six months of 1996, due to investment of the net proceeds from the Company's initial public offering on March 1, 1996. Equity in earnings of affiliate represents the Company's share of the earnings of Ameritel, Inc. During 1996, the Company exercised its option to increase its ownership of Ameritel to 20%, and is now required to recognize its equity interest in Ameritel's earnings. 12 Management's Discussion and Analysis of Financial Condition and Results of Operations (continued) Income tax benefit was $1.6 million for the first six months of 1997, compared to income tax expense of $0.7 million for the same period of 1996, representing an effective tax rate of 34% and 39%, respectively. The Company incurred a net loss of approximately $3.1 million in the first half of 1997, compared to net income of approximately $1.1 million in the first half of 1996, primarily as a result of operating expenses increasing at a faster rate than revenues, as discussed above. LIQUIDITY AND CAPITAL RESOURCES On March 1, 1996, the Company completed an initial public offering of its Common Stock, raising $26.6 million. Prior to this offering, the Company's primary sources of financing were senior borrowings from a bank under a revolving line of credit and subordinated borrowings from two stockholders. During the first half of 1997, the Company had a net decrease in cash balances of $1.8 million, resulting from the operating losses and the Common Stock repurchase program, offset partially by a reduction in accounts receivable of $4.4 million. In January 1997, the Company entered into a new credit agreement with a bank, which provides for an unsecured line of credit in the maximum amount of $7.0 million. Borrowings under the line of credit bear interest at the bank's reference rate, unless the Company elects the specified offshore rate. The credit agreement contains various covenants which, among other things, require compliance with certain financial tests such as working capital, tangible net worth, leverage and profitability. In addition, the credit agreement imposes certain restrictions on the Company, including the incurrence of additional indebtedness, the payment of dividends and the ability to make acquisitions. No borrowings are currently outstanding under this facility. In March 1997, the Company's Board of Directors approved a stock repurchase program under which the Company was authorized to repurchase up to 1,000,000 shares of Common Stock from time to time in the open market, depending on market conditions. This program was funded by working capital. As of July 14, 1997, the Company repurchased an aggregate of 507,000 shares of Common Stock for an aggregate price of approximately $3.0 million. No further repurchases are currently planned. 13 Management's Discussion and Analysis of Financial Condition and Results of Operations (continued) Cash and cash equivalents totaled $17.8 million at June 30, 1997, compared with $19.5 million at December 31, 1996. At June 30, 1997 and December 31, 1996, the Company had working capital of $26.2 million and $32.7 million, and current ratios of 3.1 and 4.1 respectively. Net cash provided by operating activities for the six months ended June 30, 1997 was $1.4 million compared to cash used by operating activities of $2.5 million for the comparable period in 1996. This increase in cash from operating activities for 1997 resulted primarily from a decrease in accounts receivable of $4.5 million, offset partially by net operating losses. Net cash used by investing activities for the six months ended June 30, 1997 was $0.3 million compared to net cash used by investing activities of $0.4 million for the comparable period in 1996. Net cash used in financing activities for the six months ended June 30, 1997 was $2.9 million compared to cash generated of $23.2 million for the same period in 1996. In 1997, the Company repurchased 502,000 shares of its Common Stock for approximately $2.9 million. In 1996, the Company received net proceeds from the issuance of Common Stock of $26.6 million and repaid long-term debt of $3.4 million. The above activity resulted in a decrease in cash and cash equivalents of $1.8 million for the six months ended June 30, 1997. The Company is currently experiencing operating losses resulting from a change in its business mix and rising field costs and has announced a plan to restructure its corporate and field operations during the third quarter of 1997. While management is not currently able to estimate the amount of the restructure charge, or its effect on operational cash flow, it is expected that these charges will be reflected in the third quarter results. The Company's current liquidity is provided by cash and cash equivalents and the timely collection of its receivables. Management believes that this liquidity is sufficient to provide for on-going working capital needs and generally fund the on-going operations of the business. 14 RISK FACTORS It is recommended that this Form 10-Q be read in conjunction with the Company's 1996 Annual Report on Form 10-K. The following risk factors should be carefully reviewed in addition to the other information contained in this Quarterly Report on Form 10-Q. HISTORY OF LOSSES During the years ended December 31, 1992 and 1993, the Company incurred significant losses and experienced substantial negative cash flow. The Company had net losses of $3.2 million and $2.6 million for the years ended December 31, 1992 and 1993, respectively. These losses resulted primarily from additional field service costs to provide syndicated coverage in grocery stores for relatively few clients in newly-opened regions during the Company's continuing national expansion in 1992 and 1993, and from the write-off of $1.7 million in goodwill in 1992. In addition, the Company incurred a net loss of $3.1 million for the first six months of 1997, and expects its 1997 operating results to be substantially less than the prior year. There can be no assurance that the Company will not sustain further losses. LOSS OF SYNDICATED BUSINESS PIA's business mix has changed significantly over 1996 and the first half of 1997, and is expected to continue to change during the balance of 1997. Due in part to industry consolidation and increased competition, the Company has lost a substantial amount of syndicated services business over the last 18 months, and has not sold enough new syndicated business to compensate for this loss. This business has historically required a significant fixed management and personnel infrastructure. Accordingly, the loss of syndicated business, without offsetting gains, has a material adverse effect on the Company's results of operations. INDUSTRY CONSOLIDATION; CONCENTRATED CLIENT BASE The retail and manufacturing industries are undergoing a consolidation process that is resulting in fewer larger retailers and suppliers. The Company's success is dependent in part upon its ability to maintain its existing clients and to obtain new clients. As a result of industry consolidation, the Company has lost certain clients, and this trend could continue to have a negative effect on the Company's client base and results of operations. The Company's ten largest clients generated approximately 68% and 69%, and 55% and 59%, of the Company's net revenues for the quarter and six month periods ended June 30, 1997 and 1996, respectively. During the second quarter, none of the Company's manufacturer or retailer clients accounted for greater than 10% of net revenues, other than Buena Vista Home Video, S.C. Johnson and Eckerd Drug Company, which accounted for 19%, 12% and 11% of net revenues, respectively, for the quarter ended June 30, 1997. For the six months ended June 30, 1997, only Buena Vista Home Video and S. C. Johnson accounted for greater than 10% of net revenues, with 23% and 11% respectively. The Company's contracts with its clients have terms ranging from one to five years. PIA believes that the uncollectibility of amounts due from any of its large clients, would have a material adverse effect on the Company's results of operations. 15 UNCERTAINTY OF COMMISSION INCOME Approximately 15% and 15% of the Company's net revenues for the quarter and six months ended June 30, 1997, respectively, was earned under commission-based contracts. These contracts provide for commissions based on a percentage of the client's net sales of certain of its products to designated retailers. Commissions paid to PIA under these contracts have had a significant effect on the Company's profitability in certain quarters. Under these contracts, the Company generally receives a draw on a monthly or quarterly basis, which is then applied against commissions earned. Adjustments are made on a monthly or quarterly basis upon receipt of reconciliations between commissions earned from the client and the draws previously received. The reconciliations typically result in commissions owed to the Company in excess of previous draws; however, the Company cannot predict with accuracy the level of its clients' commission-based sales. Accordingly, the amount of commissions in excess of or less than the draws previously received will fluctuate and can significantly affect the Company's operating results in any quarter. In addition, the amount of commissions earned by the Company under these contracts varies seasonally, and generally corresponds to the peak selling seasons of the clients who have entered into these types of contracts. Historically, the Company has recognized greater commission income in its first and fourth quarters due to the timing of such clients' sales. 16 PART II: OTHER INFORMATION Item 1: Legal Proceedings None Item 2: Changes in Securities None Item 3: Defaults Upon Senior Securities None Item 4: Submission of Matters to a Vote of Security Holders The Company's Annual Meeting of Stockholders was held on June 6, 1997. The stockholders elected a Board of six directors, approved amendments to the Company's 1995 Stock Option Plan, approved the adoption of the Employee Stock Purchase Plan and ratified the appointment of Deloitte & Touche LLP as the Company's independent auditors. Results of the voting in connection with each of the matters submitted to the stockholders were as follows: Board of Directors For Withheld ---------------------------- ---------------- --------------- Clinton E. Owens 3,151,645 767,983 Joseph H. Coulombe 3,151,645 767,983 John A. Colwell 3,151,645 767,983 Edwin E. Epstein 3,151,645 767,983 Patrick C. Haden 3,151,645 767,983 J. Christopher Lewis 3,151,645 767,983 For Against Abstain ---------- ------- ------- Amend Company's 1995 Stock Option Plan 3,857,815 29,283 32,530 Adopt Company's Employee Stock Purchase Plan 3,866,065 21,633 31,930 Ratification of the appointment of Deloitte & Touche LLP as independent auditors 3,913,142 2,570 3,916 Item 5: Other Information None 17 Item 6. Exhibits and Reports on Form 8-K (a) EXHIBITS. EXHIBIT - ------- NUMBER DESCRIPTION - ------ ----------- 3.1 Certificate of Incorporation of the Company (incorporated herein by reference to Exhibit 3.1 to the Company's Registration Statement on Form S-1, No. 33-80429). 3.2 By-laws of the Company (incorporated herein by reference to Exhibit 3.2 to the Company's Registration Statement on Form S-1, No. 33-80429). 4.1 Registration Rights Agreement entered into as of January 21, 1992 by and between RVM Holding Corporation, RVM/PIA, a California limited partnership, The Riordan Foundation and Creditanstalt-Bankverein (incorporated herein by reference to Exhibit 4.2 to the Company's Registration Statement on Form S-1, No. 33-80429). 10.1 1990 Stock Option Plan (incorporated herein by reference to Exhibit 10.1 to the Company's Registration Statement on Form S-1, No. 33-80429). 10.2 1995 Stock Option Plan (incorporated herein by reference to Exhibit 10.2 to the Company's Registration Statement on Form S-1, No. 33-80429). 10.3 1995 Stock Option Plan for Nonemployee Directors (incorporated herein by reference to Exhibit 10.3 to the Company's Registration Statement on Form S-1, No. 33-80429). 10.4 Business Loan Agreement dated as of January 1, 1997 between the Company and Bank of America National Trust and Savings Association (incorporated herein by reference to Exhibit 10.4 to the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 1996). 10.5 Employment Agreement dated as of June 25, 1997 between the Company and Terry R. Peets. 27.1 Financial Data Schedule. (b) REPORTS ON FORM 8-K. None. 18 SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. PIA MERCHANDISING SERVICES, INC. (Registrant) By: /s/ Cathy L. Wood ------------------------------- Cathy L. Wood Executive Vice President Chief Financial Officer By: /s/ Stephen R. Christie -------------------------------------- Stephen R. Christie Vice President Corporate Controller Dated: August 14, 1997 19