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                            Q3 2000 EARNINGS RESULTS

                                NOVEMBER 10, 2000



THREE IMPORTANT THEMES
================================================================================
     o GENESYS MERGER

     o EXPANDING MARGINS

     o NEW PRODUCTS
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GENESYS PROFILE
================================================================================

      o     #1 IN EUROPE; #1 IN ASIA-PACIFIC

      o     HIGH GROWTH AND PROFITABILITY

      o     600 EMPLOYEES IN 14 COUNTRIES

      o     10,000 CUSTOMERS WORLDWIDE

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GENESYS MERGER TRANSACTION
================================================================================

      o     $13.26/SHARE IN STOCK; 21.6% OF COMBINED COMPANY

                [GRAPHIC OMITTED]  $241M IN STOCK AND DEBT

      o     PRICE COLLAR PROTECTION

      o     ADS'S TO BE LISTED ON NASDAQ

      o     REFINANCE VIALOG'S DEBT

      o     CLOSING SIMULTANEOUS WITH NASDAQ LISTING

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GENESYS MERGER BENEFITS
================================================================================


      o     CREATES #1 WORLDWIDE CONFERENCING SPECIALIST

      o     GLOBAL SOLUTION FOR MULTINATIONALS

      o     IMPROVED FINANCIAL STRUCTURE

            -     $50M CASH ON-HAND

            -     REFINANCE VIALOG'S DEBT

      o     LEVERAGE GENESYS TECHNOLOGY

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GENESYS POST-MERGER FOOTPRINT
================================================================================


                               [GRAPHIC OMITTED]





          NORTH AMERICA                                EUROPE                           ASIA-PACIFIC
          -------------                                ------                           ------------
                                                                            
           860 PEOPLE                                310 PEOPLE                           40 PEOPLE
          75% OF REVENUE                            23% OF REVENUE                      2% OF REVENUE
        6 AUDIO CALL CENTERS                       2 AUDIO CALL CENTERS               1 AUDIO CALL CENTER
        2 VIDEO CALL CENTERS                       2 VIDEO CALL CENTERS               1 VIDEO CALL CENTER
       #1 INDEPENDENT SPECIALIST                #1 INDEPENDENT SPECIALIST          #1 INDEPENDENT SPECIALIST
              IN 2001                                   SINCE 1997                           SINCE 1998




FINANCIAL RESULTS - 3Q00
================================================================================

      o     TOP LINE GROWTH CONSISTENT WITH SEASONALITY

      o     EBITDA GROWING 3X REVENUES

      o     GROSS MARGIN NOW 58%

      o     NEW PRODUCTS HITTING THEIR STRIDE

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FINANCIAL RESULTS - 3Q00
================================================================================


REVENUE $MM

20.0
                                        19.2
                        17.0
10.0


 0.0

                        3Q 99           3Q 00
                        -----           -----


EBITDA $MM

6.0
                                         4.2
                         3.1
3.0


0.0

                        3Q 99           3Q 00*
                        -----           -----

*EXCLUDES $1.7 MILLION DEBT REFINANCING COST WRITE OFF.

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FINANCIAL RESULTS
================================================================================
                        3Q 99           3Q 00           % CHANGE
                        -----           -----           --------

REVENUES                17.0            19.2            + 13%

EBITDA*                  3.1             4.2            + 36%

* DOES NOT INCL. $1.7M IN NON-RECURRING DEBT REFINANCING COSTS

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GROSS MARGIN GROWTH
================================================================================


58                                                                58.0
                                                     56.2
56
                                        55.3
54
                           53.7
52
                51.1
50

48

46

                3Q 99      4Q 99        1Q 00        2Q 00        3Q 00
                -----      -----        -----        -----        -----

                                                                   [LOGO] VIALOG



VIALOG'S RETAIL SALES RESULTS
================================================================================

      o     800 OF NATION'S TOP 2500 COMPANIES

      o     3Q 00 LOGO "WINS":

[LOGO] THE DIAL CORPORATION     [LOGO] SAFECO   [LOGO] OCEAN SPRAY

[LOGO] GENUITY          [LOGO] INTERNATIONAL    [LOGO] FINGERHUT.com

[LOGO] BRIDGESTONE/FIRESTONE            [LOGO] JOHN HANCOCK.

                                                                   [LOGO] VIALOG



READY-TO-MEET REVENUES
================================================================================

      o     NOW $7M ANNUAL BUSINESS


      o     CONTRIBUTOR TO INCREASED MARGINS      [GRAPHIC OMITTED]


THOUSANDS

$1,800
                                                           $1,700K
$1,600

$1,400

$1,200

$1,000                                         $1,000K

$800

$600
                                $465K
$400

$200
                $95K
$0

                4Q 99           1Q 00           2Q 00      3Q 00
                -----           -----           -----      -----

                                                                   [LOGO] VIALOG



WEBCONFERENCING.COM
================================================================================

                               [GRAPHIC OMITTED]

                                                                   [LOGO] VIALOG


WEBCONFERENCING.COM DISTRIBUTION
================================================================================

[LOGO] OFFICE.COM               [LOGO] DBUSINESS.COM        [LOGO] BIZBUYER.COM

[LOGO] B2BSTORES.COM            [LOGO] ONVIA.COM            [LOGO] BRIO
                                                                   TECHNOLOGY

[LOGO] CEOEXPRESS               [LOGO] THE DEAL.COM         [LOGO] ZSCOPE

[LOGO] BuyerZone.COM            [LOGO] BIZLAND.COM          [LOGO] EPYLON

[LOGO] TELEZOO.COM              [LOGO] IBASSOCIATES         [LOGO] VIALOG

                                [LOGO] B2BUSINESS.NET



WEBCONFERENCING.COM REVENUES
================================================================================


800                                                      $800K

700

600

500
                                         $430K
400

300

200                       $200K

100
                $50K
0

                4Q 99     1Q 00          2Q 00           3Q 00
                -----     -----          -----           -----

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THE VIALOG STORY
================================================================================

      o     STREAMLINED COMPANY WITH EXPANDING MARGINS

      o     NEW PRODUCTS THAT LEVERAGE AUTOMATION

      o     BUILDING A GLOBAL POWERHOUSE WITH GENESYS

                               [GRAPHIC OMITTED]


                          INCREASED SHAREHOLDER VALUE


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FINANCIAL RESULTS - 3Q 00
================================================================================

REVENUE $MM

20.0
                                        19.2
                        17.0
10.0


 0.0
                        3Q 99           3Q 00
                        -----           -----


EBITDA $MM

6.0
                                        4.2
                        3.1
3.0


0.0
                        3Q 99           3Q 00*
                        -----           -----


*EXCLUDES $1.7 MILLION DEBT REFINANCING COST WRITE OFF.

                                                                   [LOGO] VIALOG



GROSS MARGIN GROWTH
================================================================================


58                                                          58.0

56                                               56.2
                                        55.3
54
                                53.7
52
                     51.1
50

48

46
                     3Q 99      4Q 99   1Q 00    2Q 00      3Q 00
                     -----      -----   -----    -----      -----

                                                                   [LOGO] VIALOG



FINANCIAL RESULTS: YEAR-TO-DATE
================================================================================

REVENUE $MM

60
                                        57.8
                        50.9
50


40


30


20


10


0
                        1Q-3Q 99        1Q-3Q 00
                        --------        --------


EBITDA $MM

15
                                        13.9
                        10.8
10


5


0
                        1Q-3Q 99        1Q-3Q 00
                        --------        --------

                                                                   [LOGO] VIALOG



THE VIALOG STORY
================================================================================

      o     STREAMLINED COMPANY WITH EXPANDING MARGINS

      o     NEW PRODUCTS THAT LEVERAGE AUTOMATION

      o     BUILDING A GLOBAL POWERHOUSE WITH GENESYS


                         [GRAPHIC OMITTED]

                    INCREASED SHAREHOLDER VALUE

                                                                   [LOGO] VIALOG



VIALOG: "THE CONFERENCING COMPANY"
================================================================================

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