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Q3 2000 EARNINGS RESULTS
NOVEMBER 10, 2000
THREE IMPORTANT THEMES
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o GENESYS MERGER
o EXPANDING MARGINS
o NEW PRODUCTS
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GENESYS PROFILE
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o #1 IN EUROPE; #1 IN ASIA-PACIFIC
o HIGH GROWTH AND PROFITABILITY
o 600 EMPLOYEES IN 14 COUNTRIES
o 10,000 CUSTOMERS WORLDWIDE
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GENESYS MERGER TRANSACTION
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o $13.26/SHARE IN STOCK; 21.6% OF COMBINED COMPANY
[GRAPHIC OMITTED] $241M IN STOCK AND DEBT
o PRICE COLLAR PROTECTION
o ADS'S TO BE LISTED ON NASDAQ
o REFINANCE VIALOG'S DEBT
o CLOSING SIMULTANEOUS WITH NASDAQ LISTING
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GENESYS MERGER BENEFITS
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o CREATES #1 WORLDWIDE CONFERENCING SPECIALIST
o GLOBAL SOLUTION FOR MULTINATIONALS
o IMPROVED FINANCIAL STRUCTURE
- $50M CASH ON-HAND
- REFINANCE VIALOG'S DEBT
o LEVERAGE GENESYS TECHNOLOGY
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GENESYS POST-MERGER FOOTPRINT
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[GRAPHIC OMITTED]
NORTH AMERICA EUROPE ASIA-PACIFIC
------------- ------ ------------
860 PEOPLE 310 PEOPLE 40 PEOPLE
75% OF REVENUE 23% OF REVENUE 2% OF REVENUE
6 AUDIO CALL CENTERS 2 AUDIO CALL CENTERS 1 AUDIO CALL CENTER
2 VIDEO CALL CENTERS 2 VIDEO CALL CENTERS 1 VIDEO CALL CENTER
#1 INDEPENDENT SPECIALIST #1 INDEPENDENT SPECIALIST #1 INDEPENDENT SPECIALIST
IN 2001 SINCE 1997 SINCE 1998
FINANCIAL RESULTS - 3Q00
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o TOP LINE GROWTH CONSISTENT WITH SEASONALITY
o EBITDA GROWING 3X REVENUES
o GROSS MARGIN NOW 58%
o NEW PRODUCTS HITTING THEIR STRIDE
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FINANCIAL RESULTS - 3Q00
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REVENUE $MM
20.0
19.2
17.0
10.0
0.0
3Q 99 3Q 00
----- -----
EBITDA $MM
6.0
4.2
3.1
3.0
0.0
3Q 99 3Q 00*
----- -----
*EXCLUDES $1.7 MILLION DEBT REFINANCING COST WRITE OFF.
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FINANCIAL RESULTS
================================================================================
3Q 99 3Q 00 % CHANGE
----- ----- --------
REVENUES 17.0 19.2 + 13%
EBITDA* 3.1 4.2 + 36%
* DOES NOT INCL. $1.7M IN NON-RECURRING DEBT REFINANCING COSTS
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GROSS MARGIN GROWTH
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58 58.0
56.2
56
55.3
54
53.7
52
51.1
50
48
46
3Q 99 4Q 99 1Q 00 2Q 00 3Q 00
----- ----- ----- ----- -----
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VIALOG'S RETAIL SALES RESULTS
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o 800 OF NATION'S TOP 2500 COMPANIES
o 3Q 00 LOGO "WINS":
[LOGO] THE DIAL CORPORATION [LOGO] SAFECO [LOGO] OCEAN SPRAY
[LOGO] GENUITY [LOGO] INTERNATIONAL [LOGO] FINGERHUT.com
[LOGO] BRIDGESTONE/FIRESTONE [LOGO] JOHN HANCOCK.
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READY-TO-MEET REVENUES
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o NOW $7M ANNUAL BUSINESS
o CONTRIBUTOR TO INCREASED MARGINS [GRAPHIC OMITTED]
THOUSANDS
$1,800
$1,700K
$1,600
$1,400
$1,200
$1,000 $1,000K
$800
$600
$465K
$400
$200
$95K
$0
4Q 99 1Q 00 2Q 00 3Q 00
----- ----- ----- -----
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WEBCONFERENCING.COM
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[GRAPHIC OMITTED]
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WEBCONFERENCING.COM DISTRIBUTION
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[LOGO] OFFICE.COM [LOGO] DBUSINESS.COM [LOGO] BIZBUYER.COM
[LOGO] B2BSTORES.COM [LOGO] ONVIA.COM [LOGO] BRIO
TECHNOLOGY
[LOGO] CEOEXPRESS [LOGO] THE DEAL.COM [LOGO] ZSCOPE
[LOGO] BuyerZone.COM [LOGO] BIZLAND.COM [LOGO] EPYLON
[LOGO] TELEZOO.COM [LOGO] IBASSOCIATES [LOGO] VIALOG
[LOGO] B2BUSINESS.NET
WEBCONFERENCING.COM REVENUES
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800 $800K
700
600
500
$430K
400
300
200 $200K
100
$50K
0
4Q 99 1Q 00 2Q 00 3Q 00
----- ----- ----- -----
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THE VIALOG STORY
================================================================================
o STREAMLINED COMPANY WITH EXPANDING MARGINS
o NEW PRODUCTS THAT LEVERAGE AUTOMATION
o BUILDING A GLOBAL POWERHOUSE WITH GENESYS
[GRAPHIC OMITTED]
INCREASED SHAREHOLDER VALUE
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FINANCIAL RESULTS - 3Q 00
================================================================================
REVENUE $MM
20.0
19.2
17.0
10.0
0.0
3Q 99 3Q 00
----- -----
EBITDA $MM
6.0
4.2
3.1
3.0
0.0
3Q 99 3Q 00*
----- -----
*EXCLUDES $1.7 MILLION DEBT REFINANCING COST WRITE OFF.
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GROSS MARGIN GROWTH
================================================================================
58 58.0
56 56.2
55.3
54
53.7
52
51.1
50
48
46
3Q 99 4Q 99 1Q 00 2Q 00 3Q 00
----- ----- ----- ----- -----
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FINANCIAL RESULTS: YEAR-TO-DATE
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REVENUE $MM
60
57.8
50.9
50
40
30
20
10
0
1Q-3Q 99 1Q-3Q 00
-------- --------
EBITDA $MM
15
13.9
10.8
10
5
0
1Q-3Q 99 1Q-3Q 00
-------- --------
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THE VIALOG STORY
================================================================================
o STREAMLINED COMPANY WITH EXPANDING MARGINS
o NEW PRODUCTS THAT LEVERAGE AUTOMATION
o BUILDING A GLOBAL POWERHOUSE WITH GENESYS
[GRAPHIC OMITTED]
INCREASED SHAREHOLDER VALUE
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VIALOG: "THE CONFERENCING COMPANY"
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