SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-K Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 For the fiscal year ended December 31, 2003 Commission File Number: 0-25505 [LOGO](SM) NCRIC Group, Inc. District of Columbia 52-2134774 (State or Other Jurisdiction of (I.R.S. Employer Incorporation or Organization) Identification Number) 1115 30th Street, N.W., Washington, D.C. 20007 (Address of Principal Executive Offices) 202-969-1866 (Registrant's Telephone Number) Securities Registered Pursuant to Section 12(b) of the Act: None Securities Registered Pursuant to Section 12(g) of the Act: Common Stock, par value $.01 per share Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding twelve months (or for such shorter period that the Registrant was required to file reports) and (2) has been subject to such requirements for the past 90 days. YES |X| Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of Registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendments to this Form 10-K. |X| Indicate by check mark whether the Registrant is an accelerated filer (as defined in Rule 12b-2 of the Securities Exchange Act of 1934). NO |X| As of March 5, 2004, there were issued and outstanding 6,898,865 shares of the Registrant's Common Stock. The aggregate value of the voting stock held by non-affiliates of the Registrant, computed by reference to the last trade price of the Common Stock as of March 5, 2004 was $57.0 million. Documents Incorporated by Reference The following documents, in whole or in part, are specifically incorporated by reference in the indicated Part of this Annual Report on Form 10-K: I. Portions of the NCRIC Group, Inc. Proxy Statement for the 2004 Annual Meeting of Shareholders are incorporated by reference into certain items of Part III. TABLE OF CONTENTS Page PART I Item 1. Business .............................................................................. 2 Item 2. Properties ............................................................................ 25 Item 3. Legal Proceedings ..................................................................... 25 Item 4. Submission of Matters to a Vote of Security Holders ................................... 25 PART II Item 5. Market for Registrant's Common Equity and Related Stockholder Matters ................. 25 Item 6. Selected Financial Data ............................................................... 27 Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations . 28 Item 7A. Quantitative and Qualitative Disclosures About Market Price ........................... 53 Item 8. Financial Statements and Supplementing Data ........................................... 54 Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure .. 89 Item 9A. Controls and Procedures ............................................................... 89 PART III Item 10. Directors and Executive Officers of the Registrant .................................... 89 Item 11. Executive Compensation ................................................................ 89 Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters ........................................................... 89 Item 13. Certain Relationships and Related Transactions ........................................ 89 Item 14. Principal Accountant Fees and Services ................................................ 89 PART IV Item 15. Exhibits, Financial Statement Schedules and Reports on Form 8-K ....................... 89 PART I Item 1. Business Overview We are a healthcare financial services organization that provides individual physicians and groups of physicians and other healthcare providers with economical, high-quality medical professional liability insurance and the practice management and financial services necessary for them to succeed in the current healthcare environment. We own NCRIC, Inc., a medical professional liability insurance company and NCRIC MSO, Inc., a physician practice management and financial services company. We offer medical professional liability insurance and practice management services to physicians, other health care providers and medical practice corporations in Delaware, the District of Columbia, Maryland, Virginia and West Virginia. We currently provide our insurance products and practice management services to approximately 5,000 physicians throughout this market area as of December 31, 2003. The following table shows our insurance segment policy count and gross premiums written over the last eleven years. Gross Premiums Written (in Policy Count thousands) ------------ ----------- 1993 1,215 $22,801 1994 1,226 21,509 1995 1,223 19,506 1996 1,231 19,017 1997 1,250 17,869 1998 1,328 19,214 1999 1,532 21,353 2000 2,010 22,727 2001 2,953 34,459 2002 3,785 51,799 2003 4,229 71,365 As reflected in the table above, we have experienced significant growth since 1999, and not during the soft-market pricing environment of the mid-to-late 1990s. We have maintained a disciplined approach towards underwriting, product pricing and loss reserves, and we have remained focused on selective expansion in our core markets as pricing conditions have improved. According to data provided by A.M. Best Company, Inc., in 2002, we had 56.5% of the District of Columbia medical professional liability market share. We believe that we have one of the highest retention rates of policyholders in the industry, at approximately 91% for 2003 and 95% for January, 2004 eligible renewals, and our market presence has expanded significantly as competing medical professional liability insurers have been forced to either restrict their premium writings or exit the market completely due to financial difficulties. According to A.M. Best, in 2002, the most recent available, we had the following market shares by jurisdiction: NCRIC Market Share of Market Departing Share 2002 Carriers ---------- --------------- District of Columbia 56.5% 9.5% Delaware 7.7 57.5 Virginia 8.7 17.5 Maryland 3.3 22.4 West Virginia 7.5 31.9 2 We have a strong management team with many years of industry experience. R. Ray Pate, President and Chief Executive Officer, has 8 years with us and 19 years of experience in the medical professional liability insurance business. William E. Burgess, Senior Vice President, has been with us for 22 years and has been responsible for our risk management and claims processing functions. Stephen S. Fargis, Senior Vice President and Chief Operating Officer, joined us in 1995 and has 20 years of experience in the healthcare industry. Mr. Fargis has been responsible for implementing our growth strategy in our existing and new geographic markets. Rebecca B. Crunk, Senior Vice President and Chief Financial Officer, has been with us since 1998 and is responsible for our financial reporting functions. Ms. Crunk is a certified public accountant with 26 years of experience in insurance industry accounting. Given the long-tail nature of our professional liability insurance business, we focus on our operating ratio, which combines the ratio of underwriting income or loss to net premiums earned, referred to as the combined ratio, offset by the benefit of investment income generated from our cash and invested assets, also expressed as a percentage of premiums earned. Our average statutory operating ratio for the five-year period ended December 31, 2002 was 77.9%. This compares favorably to an average statutory operating ratio of 97.0% for the property and casualty industry over the same period, according to data published by A.M. Best. The long-tail nature of our business also results in a higher level of invested assets and investment income as compared to other property and casualty lines of business. At December 31, 2002 our ratio of cash and invested assets, which totaled $122.5 million, to statutory surplus was 2.8x as compared to 2.9x for the property and casualty industry according to information reported by A.M. Best, the most recent available industry data. For the five years ended December 31, 2002, our net investment income averaged 29.4% of net premiums earned compared to 13.2% for the property and casualty industry over the same period according to information reported by A.M. Best, in each case determined on a statutory basis. For the year ended December 31, 2003, we generated $71.4 million of gross premiums written, $47.3 million of net premiums earned and $61.3 million of total revenues. At December 31, 2003, we had consolidated assets of $262.5 million, liabilities of $184.5 million, and stockholders' equity of $78.0 million. Our insurance subsidiaries are rated "A-" (Excellent) by A.M. Best. Forward-Looking Statements Certain statements contained herein are not based on historical facts and are "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Such forward-looking statements may be identified by reference to a future period or periods, or by the use of forward-looking terminology, such as "may," "will," "believe," "expect," "estimate," "anticipate," "continue," or similar terms or variations on those terms, or the negative of those terms. These forward-looking statements include: statements of our goals, intentions and expectations; statements regarding our business plans, prospects, growth and operating strategies; and estimates of our risks and future costs and benefits. These forward-looking statements are subject to significant risks, assumptions and uncertainties, including, among other things, the following important factors that could affect the actual outcome of future events: o general economic conditions, either nationally or in our market area, that are worse than expected; o price competition; o inflation and changes in the interest rate environment and performance of financial markets; o adverse changes in the securities markets; o changes in laws or government regulations affecting medical professional liability insurance and practice management and financial services; o NCRIC, Inc.'s concentration in a single line of business; 3 o our ability to successfully integrate acquired entities; o changes to our ratings assigned by A.M. Best; o impact of managed healthcare; o uncertainties inherent in the estimate of loss and loss adjustment expense reserves and reinsurance; o the cost and availability of reinsurance; o changes in accounting policies and practices, as may be adopted by our regulatory agencies and the Financial Accounting Standards Board; and o changes in our organization, compensation and benefit plans. We wish to caution readers not to place undue reliance on any such forward-looking statements, which speak only as of the date made, and wish to advise readers that the factors listed above could affect our financial performance and could cause actual results for future periods to differ materially from any opinions or statements expressed with respect to future periods in any current statements. We do not undertake and specifically decline any obligation to publicly release the result of any revisions that may be made to any forward-looking statements to reflect events or circumstances after the date of such statements or to reflect the occurrence of anticipated or unanticipated events. Business Strategy Our business strategy is designed to enhance our profitability and strengthen our position as a leading provider of medical professional liability insurance, alternative risk financing services, and financial and practice management services in the Mid-Atlantic region. The major elements of our business strategy are: Strengthen and expand our medical professional liability insurance business by: Adhering to strict underwriting criteria and disciplined pricing practices. We consistently have followed strict underwriting procedures with respect to the issuance of all of our insurance policies and do not manage our business to achieve a certain level of premium growth or market share. In addition, we solicit the input of physicians from a cross section of medical specialties to assess accurately the underwriting risks in each of our market territories. We seek to achieve our principal objective of attracting and retaining high quality business by focusing on independent physicians who practice individually or in small groups who we believe are more receptive to our service-intensive approach and more likely to remain with us in times of price based competition. We continually monitor market conditions to identify potentially negative trends that may require corrective actions in our prices and underwriting criteria. Aggressively managing policyholder claims. In addition to prudent risk selection, we seek to control our underwriting results through effective claims management. Our claims department focuses on the early evaluation and aggressive management of medical professional liability claims. We investigate each claim and vigorously litigate claims that we consider unwarranted or claims where settlement resolution cannot be achieved. We have established an understanding of the legal climates in our core market area and we retain locally based attorneys who specialize in medical professional liability defense. We believe this approach contributes to lower overall costs, and results in greater customer loyalty. Maintaining our financial strength. We are rated "A-" (Excellent) by A.M. Best. An "A-" rating is assigned to companies that have, on balance, excellent balance sheet strength, operating performance and business profile. These companies, in A.M. Best's opinion, have a strong ability to meet their ongoing obligations to policyholders. We have sustained our financial strength and stability during difficult market conditions through adhering to strict underwriting, pricing and loss reserving practices. We are committed to abiding to these practices. We recognize the importance of our A.M. Best rating to our customers and agents and intend to manage our business to protect our financial security. 4 Expanding our distribution channels and pursuing strategic acquisitions. In addition to our leading position in the District of Columbia, we are a significant insurer in Delaware, Maryland, and Virginia. Historically, direct sales in the District of Columbia were the primary source of written premiums. In recent years, growth in states outside of the District of Columbia has largely come through our independent agents. In 2003, 6% of all new business was written through direct distribution and 94% through independent agents. We believe we can further increase business through the continued use of independent agents. We also believe that consolidation will continue in the medical professional liability insurance industry. This may give rise to opportunities for us to make strategic acquisitions to expand our business. Maintaining close relationships with area medical communities. National Capital Reciprocal Insurance Company was founded in 1980 with the strong support of the Medical Society of the District of Columbia (MSDC) and the District of Columbia's physicians. We maintain the exclusive endorsement of the MSDC, as well as that of the Virginia-based Arlington County Medical Society. We also maintain strong working relationships with the Medical Society of Virginia and the Delaware Medical Society. Utilize our expertise in medical professional liability insurance to offer alternative risk transfer products to healthcare providers. As a result of significant premium rate increases, healthcare providers are seeking alternatives methods to secure medical professional liability coverage. We established American Captive Corporation (ACC) under District of Columbia Law in 2001 to form independent protected captive cells to accommodate affinity groups seeking to manage their own risk through an alternative risk transfer structure. Alternative risk transfer is broadly defined as the use of alternative insurance mechanisms as a substitute for traditional risk-transfer products offered by insurers. ACC is well positioned to meet current professional liability insurance market needs due to our ability to manage risk and provide access to increasingly unavailable reinsurance markets. We believe this venture is strategically placed to capitalize on the emerging opportunities as demand for these specialized services increases. We are competing with established national brokerage and specialty companies to provide both the risk transfer vehicle and services to support and manage captives. We also compete on a regulatory level with other jurisdictions and varying regulatory requirements in such domiciles as Hawaii, Bermuda, the Caribbean and Europe. Provide practice management services to assist physicians in the practice of medicine. We offer practice management and financial services to physicians in the District of Columbia, North Carolina and Virginia. These services are heavily concentrated in North Carolina and Virginia and are utilized by approximately 900 physicians. Most of our clients are small and solo practitioners. We compete most often with single source providers of individual services who target small business. In our accounting, tax and financial services we also compete with local and regional certified public accounting firms. In our retirement plan administration we compete with large brokerage firms; while with respect to our payroll services we compete with national companies. Growth Opportunities Financial pressure on medical professional liability companies and market contraction in the industry has occurred as companies that expanded nationally or outside of their traditional market areas have sought to reduce or in some cases eliminate their medical professional liability insurance business on a going forward basis in order to regain financial stability. For several years in the 1990s, many of these carriers engaged in soft-market pricing tactics that generally resulted in lower premium rates. Reduced profitability, reductions in surplus and capacity constraints have led many medical professional liability carriers to withdraw from, or limit new business in, one or more markets. We have maintained strict underwriting criteria and a disciplined approach with respect to pricing our product and establishing reserves. We have remained focused on growth in our existing markets as pricing 5 conditions have improved. Further industry contraction and a hard insurance market characterized by increasing premium rates, lesser competition and a shortage of capital may create additional opportunities for growth within our market area. We raised additional capital through the 2003 stock offering to better position ourselves to pursue further growth and market opportunities that arise. In our market areas, over the past 24 months we have experienced contraction of competition. The St. Paul Companies, a national writer and the country's largest medical professional liability insurance carrier in 2001, exited the market leaving behind an approximately 9% industry-wide market share. This had a significant impact on our Delaware and Virginia markets as The St. Paul Companies had 2002 market shares of 22% and 15%, respectively. In addition, Fireman's Fund, another leading carrier also withdrew from the market. Princeton Insurance Company and MIIX Group, Inc. also have restricted writing policies to their domiciled states leaving former policyholders seeking coverage in our key markets of Delaware, Maryland and Virginia. Furthermore, financial difficulties led to the insolvency of Doctors Insurance Reciprocal (a subsidiary of The Reciprocal Group of America), leaving more than 1,000 physicians needing coverage in Virginia. Competition The competitive environment in the medical professional liability industry has changed significantly over the past several years. We do not expect competition from the national companies, such as The St. Paul Companies and CNA Insurance Companies, which have historically been our largest competitors. The largest writers of medical professional liability insurance have recently decided to retrench or exit the marketplace. As a result, the market now is composed of companies similar to us that offer a single line of insurance, medical professional liability insurance. We expect to face competition from those companies that are focused on narrow geographic markets. In addition, our competitors may have existing relationships with insurance brokers or other distribution channels, which we may be unable to supplant. The following is a brief summary of our primary competitors in the jurisdictions in which we operate. District of Columbia. We are one of a few remaining carriers currently writing medical professional liability insurance policies in Washington, D.C. According to A.M. Best 2002 data, the most recent available, we have 56.5% of the District of Columbia medical professional liability market share. The Doctors Company Insurance Group holds a 12.7% market share in the District of Columbia. Professionals Advocate, a member of The Medical Mutual Group, holds an 8.5% market share in the District of Columbia. Delaware. As a result of the withdrawal of Fireman's Fund, CNA Insurance Companies and MLMIC Group from the Delaware market, which held 21.8%, 18.3% and 11.5%, respectively, of the Delaware market share, we are expanding our market share among Delaware physicians. Companies licensed to do business in the state include GE Global Insurance Group and SCPIE Holdings, Inc. which hold market shares of 11.7% and 6.9%, respectively, based on 2002 data. Maryland. We also have been writing insurance policies in Maryland since 1980. The departure of Princeton Insurance Company and MIIX Group, Inc. from Maryland and the insolvency of PHICO Insurance Company has created opportunities for growth in the state. Our primary competitor in Maryland is Medical Mutual of Maryland, a physician-governed carrier that has approximately 43% of the market share. Virginia. Our primary competitors in the Virginia marketplace include State Volunteer Mutual Insurance Company, Medical Mutual of North Carolina, The Doctors Company Insurance Group, MAG Mutual Insurance Company, Professionals Advocate, and ProAssurance Corporation. We have experienced significant growth in the Virginia market in the last three years. In 2002, The St. Paul Companies, Princeton Insurance Company, CNA 6 Insurance Companies and MIIX Group, Inc. exited this market creating additional growth opportunities. In addition, in January 2003 the largest underwriter of medical professional liability insurance in Virginia, Doctors Insurance Reciprocal, entered into receivership. West Virginia. We currently expect to reduce our business in West Virginia. In 2004 we are non-renewing policies at their expiration and we are not writing new business. Insurance Activities General. We provide medical professional liability insurance for independent physicians, and their professional corporations, who practice individually or in small groups. We generally sell an insurance product with $1 million of coverage for any one incident with a $3 million limit for incidents reported within the policy year. Our policies are written on a claims-made basis and include coverage for the entire defense cost of the claim. These policies provide coverage for claims arising from incidents that both occur and are reported to us while the policy is in force. A claims-made policy is in force from the starting date of the initial policy period and continues in force from that date through each subsequent renewal. Policyholders can purchase up to $10 million dollars of excess coverage that provides coverage for losses up to $11 million with an annual limit of $13 million. Underwriting. Our policyholder services department is responsible for the evaluation of applicants for medical professional liability coverage, the issuance of policies and the establishment and implementation of underwriting standards. In addition, this department provides information to the D.C. underwriting committee and Virginia, West Virginia and Delaware Physician Advisory Boards. These boards are comprised of physicians who represent a cross discipline of medical specialties and provide valued input on local standards of care as they relate to understanding medical risk and underwriting in each area. We believe this combination of medical and insurance industry professionals provides an advantage in underwriting services when compared to our competitors. We adhere to consistent and strict underwriting procedures with respect to the issuance of all physician medical professional liability policies. Each applicant or member of an applicant medical group is required to complete and sign a detailed application that provides a personal and professional history, the type and nature of the applicant's professional practice, information relating to specific practice procedures, hospital and professional affiliations and a complete history of any prior claims and incidents. We also perform a continuous process of underwriting policyholders at renewal. Information concerning physicians with large losses, a high frequency of claims or changing or unusual practice characteristics is developed through renewal applications, claims history and risk management reports. Claims. Our claims department is responsible for claims investigation, establishment of appropriate case reserves for losses and LAE, defense planning and coordination, monitoring of attorneys engaged by us to defend an insured against a claim and negotiation of the settlement or other disposition of a claim. We emphasize early evaluation and aggressive management of claims. When a claim is reported, our claims professionals complete a preliminary evaluation and set the initial reserve. After a full evaluation of the claim has been completed, which generally occurs within seven months, the initial reserve may be adjusted. As of December 31, 2003, we had approximately 616 open cases with an average of 62 cases being handled by each claims representative. Our claims department consists of 11 claims professionals and the level of education ranges from certified paralegal to juris doctor. The current professional claims staff has an average of 11 years of experience handling medical professional liability cases. We limit the number of claims handled by each representative to fewer than 90 cases. We believe this number is lower than other companies in the medical professional liability insurance industry. Our focus is to maintain a local presence in the jurisdictions where we write coverage. We have obtained an understanding of the local medical and legal climates where we write policies through on-site visits, interviews with local law firms, discussions with policyholders and ongoing communications with local law firms. We retain 7 locally-based attorneys who specialize in medical professional liability defense and share our philosophy to represent our policyholders. We also retain the services of medical experts who are leaders in their specialties and who bring credibility and expertise to the litigation process. Our D.C. claims committee is composed of 9 physicians from various specialties and meets monthly to provide evaluation and guidance on claims. The multi-specialty approach of these physicians adds a unique perspective to the claims handling process as it provides an opportunity to obtain the opinions of several different specialists meeting to share their knowledge in the area of liability evaluation and general peer review. Our objective of local physician claims guidance is carried out in Delaware and Virginia through advisory boards which serve as our preliminary risk screening mechanism. These boards meet to review medical incidents, assess claims and practice characteristics of current policyholders, and bring to our attention all matters of special interest to healthcare providers in their state. Risk management. The goal of our risk management staff is to assist our policyholders in identifying potential areas of exposure to loss and to develop strategies to reduce or eliminate such risk. Our risk management committee, a group of nine physicians comprising various specialties, lend their individual expertise in the development of risk management services tailored to the needs of the individual policyholders to aid in this endeavor. Our risk management staff presents educational seminars throughout the year in locations convenient to our policyholders. Programs designed to address the needs and interests of physicians are held throughout the District of Columbia, Delaware, Maryland and Virginia, and cover a wide variety of topics. Our staff is also available to present customized programs, on an as requested basis, to individual physician groups and/or office staff. Physicians unable to attend a live seminar are given the opportunity to access our risk management services in other ways. Currently, three home study courses are available and accessible either on-line or in booklet format. Those physicians wanting a more involved approach to dealing with their risk management concerns may participate in an office assessment conducted by one of our risk management staff members. CME accreditation through the MSDC, allows us to award Category 1 CME credit to those physicians who attend a live seminar, successfully complete a home study course, or undergo an office assessment. Participation in one of these activities also entitles policyholders to a 5% policy premium discount. Marketing. Within the District of Columbia, we market directly to individual physicians and other prospective policyholders through our sponsored relationship with the MSDC, referrals by existing policyholders, advertisements in medical journals, and direct solicitation to licensed physicians. We attract new physicians by targeting medical residents and physicians just entering medical practice. In addition, we participate as a sponsor and participant in various medical group and hospital administrators' programs, medical association and specialty society conventions and similar events. We believe that our comprehensive approach, market knowledge and insurance expertise all play key roles in the successful direct marketing of our medical professional liability insurance in this jurisdiction. Our primary marketing channel in Delaware, Maryland, Virginia and West Virginia is our independent agent network. In 2003, our agent network totaled 33 agencies. These agents produced 94% of new premiums and 53% of renewing premiums in 2003. Healthcare providers frequently utilize agents when they purchase medical professional liability insurance. Therefore, we believe that developing our broker relationships in these states is important to grow our market share. We select agents who have demonstrated experience and stability in the medical professional liability insurance industry. Brokers and agents receive market rate commissions and other incentives averaging 9% based on the business they produce and maintain. We strive to foster relationships with those brokers and agents who are committed to promoting our products and are successful in producing business for us. In 2002, we created the President's Gold Circle to recognize agencies that contribute growth in excess of $1 million in premium and to foster enhanced communications with these top producers. 8 Account information is communicated to all policyholders and agents through our policyholder services department. This department strives to maintain a close relationship with the medical groups and individual practitioners insured by us as well as the agents who make up our agency network. To best serve clients and agents, we deploy client service representatives who can answer most inquiries and, in other instances, provide immediate access to an appropriate individual who has the expertise to provide a response. For hospital-based programs and large and mid-size medical groups, we have an account manager assigned to each group who leads a team comprised of underwriting, risk management and claims management representatives, each of whom may be contacted directly by the policyholder for prompt response. Over the years, we believe this approach has resulted in our high customer retention and satisfaction rate. Risk Sharing Arrangements. We have entered into agreements for risk sharing programs for groups of physicians practicing at some hospitals in the Washington, D.C. metropolitan area. The type of risk sharing arrangement offered involves the initial funding of a portion of a premium being held to pay losses. In this type of arrangement, we receive full gross premium, less applicable credits otherwise granted. After quota share losses are determined, if loss development is favorable, any premium in excess of the losses is returned. Risk sharing arrangements help lower our risk associated with medical care provided by the hospital's attending physicians. The arrangements also establish a cost-effective source of professional liability coverage for physicians participating in the program. We continued to reduce the level of risk share discount offered in our risk sharing programs in 2003, and established an administrative management program for intensive risk management services specific to these programs. This new administrative program is provided on a fee basis and generates additional non-risk bearing revenue. Rates. We establish rates and rating classifications for physician and medical group policyholders in the District of Columbia based on the losses and LAE experience we have developed over the past 23 years. For our other market areas, we rely on losses and LAE experience data from the medical professional liability industry. We have various rating classifications based on practice location, medical specialty and other factors. We utilize premium discounts, including discounts for part-time practice, physicians just entering medical practice, claim-free physicians and risk management participation. Generally, total discounts granted to a policyholder do not exceed 25% of the base premium. In addition, surcharges generally do not exceed 25% of the base premium. Effective rates equal our base rate, less any discounts, plus any surcharges to the policyholder. Our rates are established based on previous loss experience, loss adjustment expenses, anticipated policyholder discounts or surcharges, and fixed and variable operating expenses. In recognition of the increase in the severity of losses and increases in other cost components, the weighted average rate increase for our base premiums was 27% effective January 1, 2004, and 27% effective January 1, 2003. Reserves for Losses and LAE. The determination of losses and LAE reserves involves projection of ultimate losses through an actuarial analysis of our claims history and other medical professional liability insurers, subject to adjustments deemed appropriate by us due to changing circumstances. Included in our claims history are losses and LAE paid by us in prior periods, and case reserves for losses and LAE developed by our claims department as claims are reported and investigated. Actuaries rely primarily on historical loss experience in determining reserve levels on the assumption that historical loss experience provides a good indication of future loss experience despite the uncertainties in loss trends and the delays in reporting and settling claims. As additional information becomes available, the estimates reflected in earlier loss reserves might be revised. Any increase or decrease in the amount of reserves, including reserves for insured events of prior years, would have a corresponding adverse or beneficial effect on our results of operations for the period in which the adjustments are made. Our estimates of the ultimate cost of settling the claims are based on numerous factors including, but not limited to: o information then known; 9 o predictions of future events; o estimates of future trends in claims frequency and severity; o predictions of future inflation rates; o judicial theories of liability; o judicial interpretations of insurance contracts; and o legislative activity. The inherent uncertainty of establishing reserves is greater for medical professional liability insurance because lengthy periods may elapse between notice of a claim and a determination of liability. Medical professional liability insurance policies are long tail policies, which means that claims and expenses may be paid over a period of 10 or more years. This is longer than most property and casualty claims. As a result of these long payment periods, trends in medical professional liability policies may be slow to emerge, and we may not promptly modify our underwriting practices and change our premium rates to reflect underlying loss trends. Finally, changes in the practice of medicine and healthcare delivery, like the emergence of new, larger medical groups that do not have an established claims history, and additional claims resulting from restrictions on treatment by managed care organizations, may not be fully reflected in our underwriting and reserving practices. Our independent actuary reviews our reserves for losses and LAE periodically and prepares semi-annual reports that include a recommended level of reserves. We consider this recommendation as well as other factors, like loss retention levels and anticipated or estimated changes in frequency and severity of claims, in establishing the amount of reserves for losses and LAE. We continually refine reserve estimates as experience develops and claims are settled. Medical professional liability insurance is a line of business for which the initial losses and LAE estimates may change significantly as a result of events occurring long after the reporting of the claim. For example, losses and LAE estimates may prove to be inadequate because of sudden severe inflation or adverse judicial or legislative decisions. Activity in the liability for unpaid losses and LAE is summarized as follows: Year Ended December 31, ---------------------------------- 2003 2002 2001 -------- -------- -------- (in thousands) Balance, beginning of year ................. $104,022 $ 84,560 $ 81,134 Less reinsurance recoverable on unpaid claims ................................... 42,412 29,624 27,312 -------- -------- -------- Net balance ................................ 61,610 54,936 53,822 -------- -------- -------- Incurred related to: Current year ............................. 44,588 24,063 23,056 Prior years .............................. 5,885 2,766 (4,198) -------- -------- -------- Total incurred ........................ 50,473 26,829 18,858 -------- -------- -------- Paid related to: Current year ............................. 4,383 1,491 1,599 Prior years .............................. 26,382 18,664 16,145 -------- -------- -------- Total paid ............................ 30,765 20,155 17,744 -------- -------- -------- Net balance ................................ 81,318 61,610 54,936 Plus reinsurance recoverable on unpaid claims ................................... 44,673 42,412 29,624 -------- -------- -------- Balance, end of year ....................... $125,991 $104,022 $ 84,560 ======== ======== ======== The amounts shown above and the reserve for unpaid losses and LAE on the chart located on the next page are presented in conformity with GAAP. 10 The following table reflects the development of reserves for unpaid losses and LAE for the years indicated, at the end of that year and each subsequent year. The first line shows the reserves, as originally reported at the end of the stated year. Each calendar year-end reserve includes the estimated unpaid liabilities for that coverage year and for all prior coverage years. The section under the caption "Cumulative Liability Paid Through End of Year" shows the cumulative amounts paid through each subsequent year on those claims for which reserves were carried as of each specific year-end. The section under the caption "Re-estimated Liability" shows the original recorded reserve as adjusted as of the end of each subsequent year to reflect the cumulative amounts paid and any other facts and circumstances discovered during each year. The line "Redundancy (deficiency)" sets forth the difference between the latest re-estimated liability and the liability as originally established. The table reflects the effects of all changes in amounts of prior periods. For example, if a loss determined in 1996 to be $100,000 was first reserved in 1993 at $150,000, the $50,000 favorable loss development, being the original estimate minus the actual loss, would be included in the cumulative redundancy in each of the years 1993 through 1996 shown below. This table presents development data by calendar year and does not relate the data to the year in which the claim was reported or the incident actually occurred. Conditions and trends that have affected the development of these reserves in the past will not necessarily recur in the future. 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 ------- ------- ------- ------- ------- ------- -------- -------- -------- -------- (in thousands) Reserve for Unpaid Losses and LAE .......... $88,891 $77,647 $68,928 $68,101 $72,031 $84,595 $ 84,282 $ 81,134 $ 84,560 $104,022 Cumulative Liability Paid Through End of Year: One year later ........ 19,786 21,667 16,084 14,916 9,667 13,865 20,813 20,828 21,995 31,872 Two years later ....... 39,293 34,829 27,634 22,237 21,810 32,778 38,078 34,253 45,764 Three years later ..... 47,348 43,237 32,409 29,135 36,310 42,381 44,696 47,273 Four years later ...... 51,845 45,219 34,657 39,938 42,553 44,352 50,634 Five years later ...... 52,984 45,682 41,578 44,297 43,581 48,120 Six years later ....... 53,208 51,450 43,753 44,724 46,324 Seven years later ..... 58,246 52,551 43,962 46,385 Eight years later ..... 59,086 52,737 44,058 Nine years later ...... 59,108 52,824 Ten years later ....... 59,110 Re-estimated Liability: One year later ........ 70,640 68,891 62,028 61,121 71,419 72,575 77,373 73,582 86,534 107,980 Two years later ....... 63,248 66,439 53,429 62,097 64,980 66,733 71,489 73,654 87,074 Three years later ..... 65,422 60,858 55,883 58,169 61,336 60,752 68,439 68,528 Four years later ...... 64,460 62,625 53,400 54,324 54,996 59,069 63,028 Five years later ...... 66,275 61,077 50,744 50,977 53,952 55,191 Six years later ....... 64,877 58,220 47,946 50,666 51,136 Seven years later ..... 63,514 55,739 47,099 47,994 Eight years later ..... 61,262 55,156 45,329 Nine years later ...... 60,160 53,927 Ten years later ....... 59,926 Redundancy (deficiency) .. $28,965 $23,720 $23,599 $20,107 $20,895 $29,404 $ 21,254 $ 12,606 $ (2,514) $ (3,958) General office premises liability incurred losses have been less than 1% of medical professional liability incurred losses in the last five years. We do not have reserves for pollution claims as our policies exclude liability for pollution. We have never been presented with a pollution claim brought against us or our insureds. Reinsurance. We follow customary industry practice by reinsuring a portion of our risks and paying a reinsurance premium based upon the premiums received on all policies subject to reinsurance. By reducing our potential liability on individual risks, reinsurance protects us against large losses. We have full underwriting authority for medical professional liability policies including premises liability policies issued to physicians, surgeons, dentists and professional corporations and partnerships. The 2003 and 2004 reinsurance program cedes to 11 the reinsurers up to the maximum reinsurance policy limit those risks insured by us in excess of our $1 million retention. Although reinsurance does not discharge us from our primary liability for the full amount of our insurance policies, it contractually obligates the reinsurer to pay successful claims against us to the extent of risk ceded. Our current reinsurance program is designed to provide coverage through separate reinsurance treaties for two layers of risk. Losses in excess of $1,000,000 per claim up to $2,000,000. Effective January 1, 2003 to January 1, 2006, the treaty, which reinsures us for losses in excess of $1,000,000 per claim up to $2,000,000, is a fixed rate treaty. The reinsurance premium is agreed upon as a fixed percentage of gross net earned premium income. Gross net earned premium income is our gross premium earned net of discounts for coverage limits up to $2,000,000. Effective January 1, 2000 to January 1, 2003 our primary treaty reinsures losses in excess of $500,000 per claim up to $1,000,000 and is a fixed rate treaty. Our first excess cession treaty covers losses up to $1,000,000 in excess of $1,000,000 per claim. For risks related to claims submitted January 1, 2000 to January 1, 2003, under this first excess cession treaty, we cede 100% of our risks and premium. For claims submitted for 1999 and prior years, we have a swing-rated treaty which reinsures us for losses in excess of $500,000 per claim up to $1,000,000, subject to an inner aggregate deductible of 5% of gross net earned premium income. The ultimate reinsurance premium is subject to incurred losses and ranges between a minimum premium of 4% of gross net earned premium income and a maximum premium of 22.5% of gross net earned premium income. The inner aggregate deductible means that we must pay losses within the reinsurance layer until the inner aggregate deductible is satisfied. We paid a deposit premium equal to 14% of gross net earned premium income that is ultimately increased or decreased based on actual losses, subject to the minimum and maximum premium. Following are the reinsurance premium terms for the swing-rated treaty for calendar years 1999, 1998, 1997 and 1996. Percentage of Gross Net Earned Premium Income ---------------------------------- 1999 1998 1997 1996 ---- ---- ---- ---- Deposit premium .......... 14.0% 14.0% 14.0% 14.0% Maximum premium .......... 22.5 22.5 22.5 30.0 Minimum premium .......... 4.0 4.0 4.0 4.0 Inner aggregate deductible 5.0 5.0 5.0 10.0 We have recorded, based on actuarial analysis, management's best estimate of premium expense under the terms of the swing-rated treaty. In the initial year of development for each coverage year, the premium was capped at the maximum rate. We then adjust the liability and expense as losses develop in subsequent years. For claims related to 1999 and prior years, we cede 91% of our risks and premium to the $1,000,000 excess layer treaty program and retain 9% of the risks and premium. We receive a ceding commission from the reinsurers to cover the costs associated with issuing this coverage. Losses up to $9,000,000 in excess of $2,000,000 per claim. An excess cession layer treaty covers losses up to $9,000,000 in excess of $2,000,000 per claim. We cede 100% of our risks to the $2,000,000 excess layer treaty program and retain none of the risks. The premium for the $2,000,000 excess layer treaty is 100% of the premium collected from insureds for this coverage. We receive a ceding commission from the reinsurers to cover the costs associated with issuing this coverage. Ceding commissions, which are 15% of gross ceded reinsurance premiums in the excess layer, are deducted from other underwriting expenses. Ceding commissions were $833,000, $1.1 million and $644,000 in 2003, 2002 and 2001, respectively. 12 Additionally, our reinsurance program protects us from paying multiple retentions for claims arising out of one event. In most situations we will only pay one retention regardless of the number of original policies or claimants involved. We also have protection against losses in excess of our existing reinsurance. We may provide higher policy limits reinsured through facultative reinsurance programs. Facultative reinsurance programs are reinsurance programs which are specifically designed for a particular risk not covered by our existing reinsurance arrangements. We determine the amount and scope of reinsurance coverage to purchase each year based upon evaluation of the risks accepted, consultations with reinsurance consultants and a review of market conditions, including the availability and pricing of reinsurance. Our primary reinsurance treaty is placed with non-affiliated reinsurers for a three-year term with annual renegotiations. Our current three-year treaty expires January 1, 2006. The reinsurance program is placed with a number of individual reinsurance companies and Lloyds' syndicates to mitigate the concentrations of reinsurance credit risk. Most of the reinsurers are European companies or Lloyds' syndicates; there is a small percentage placed with a domestic reinsurer. As of December 31, 2003, the amounts recoverable from reinsurers attributable to Lloyds of London represents a total of 48 syndicates. We rely on our wholly owned brokerage firm, National Capital Insurance Brokerage, Ltd., Willis Re, Inc. and a London-based intermediary to assist in the analysis of the credit quality of reinsurers. We also require reinsurers that are not authorized to do business in the District of Columbia to post a letter of credit to secure reinsurance recoverable on paid losses. The following table reflects reinsurance recoverable on paid and unpaid losses at December 31, 2003 by reinsurer: Reinsurance A.M. Best Reinsurer Recoverable Rating --------- -------------- --------- (in thousands) Lloyd's of London syndicates .................. $28,117 A+ Hanover Rueckversicherungs - AG ............... 5,494 NR3 CX Reinsurance LTD ............................ 2,393 B+ Unionamerica Insurance ........................ 1,331 A++ Transatlantic Reinsurance Company ............. 3,183 A- AXA Reassurance ............................... 3,664 A- Terra Nova Insurance Company LTD .............. 1,015 A/A- Other reinsurers .............................. 2,903 ------- Total ..................................... $48,100 ======= The effect of reinsurance on premiums written and earned for the years ended December 31, 2003, 2002 and 2001 is as follows: Year Ended December 31, ------------------------------------------------------------------------------ 2003 2002 2001 ---------------------- ---------------------- ---------------------- Written Earned Written Earned Written Earned -------- -------- -------- -------- -------- -------- (in thousands) Direct ... $ 71,365 $ 61,023 $ 51,799 $ 44,113 $ 34,459 $ 28,192 Ceded .... (12,088) (13,759) (18,003) (14,023) (10,542) (7,296) -------- -------- -------- -------- -------- -------- Net ...... $ 59,277 $ 47,264 $ 33,796 $ 30,090 $ 23,917 $ 20,896 ======== ======== ======== ======== ======== ======== In late 1999, we introduced PracticeGard Plus, which provides errors and omissions coverage on Medicare/Medicaid billing to health care providers. This coverage provides up to $1 million in indemnity and expense protection and only pays indemnity on civil fines and penalties. We reinsure 100% of this risk and receive a ceding commission. We intend to evaluate our level of risk acceptance based on how losses develop in the future. 13 Since this coverage protects a new risk based on recently passed national legislation, current loss development is uncertain. Investment Portfolio. Investment income is an important component in support of our operating results. We utilize external investment managers who adhere to policies established and supervised by our investment committee. Our current investment policy has placed primary emphasis on investment grade, fixed income securities and seeks to maximize after-tax yields while minimizing portfolio credit risk. Toward achieving this goal, our investment guidelines, which set the parameters for our investment policy, permit investments in high-yield bonds, tax-advantaged securities such as municipal bonds and preferred stock, and common stock. During 2003, an allocation to common stock was implemented as a measure to provide a level of protection against a rising interest rate environment. An allocation of the portfolio to high-yield securities was funded in January, 2004. Our investment guidelines document is reviewed and updated as needed, at least annually. Deutsche Asset Management (DeAM), previously Zurich Scudder Insurance Asset Management, was the external investment manager for our fixed income securities including tax advantaged preferred stocks for the year ended December 31, 2002. Effective January 1, 2003, Standish Mellon Asset Management became the external investment manager for our fixed income portfolio. We utilize three different managers, each with a different investment objective, for our equity securities portfolio. The high-yield bond allocation is invested through a mutual fund instrument in order to achieve adequate diversity of underlying credits. Each year we, along with our fixed maturity securities investment manager, have conducted extensive financial analyses of the investment portfolio using stochastic models to develop a risk appropriate investment portfolio given the business environment and risks relevant to us. Standish Mellon supplemented stochastic modeling with the output from their independent investment research and strategy group to develop a tailored investment approach for us. Analysis of our capital structure and risk-bearing ability, valuation, peer comparisons, as well as proprietary and third party modeling, determine the optimal level of tax advantaged investments and provide strategy input. Standish Mellon used Dynamic Financial Analysis (DFA) a total company tool to test our capital structure and business plan under numerous potential future economic scenarios. The results of DFA, in the form of probability distributions on key financial statistics, allow us to make risk informed decisions on the structure of our investment portfolio as it relates to our business profile. DFA output has been especially useful in setting portfolio policy regarding average duration and optimizing potential equity exposure. We have classified our investments as available for sale and report them at fair value, with unrealized gains and losses excluded from net income and reported, net of deferred taxes, as a component of stockholders' equity. During periods of rising interest rates, as experienced during mid-year 2003, the fair value of our fixed income investment portfolio will generally decline resulting in decreases in our stockholders' equity. Conversely, during periods of falling interest rates, as experienced during 2002, the fair value of our investment portfolio will generally increase resulting in increases in our stockholders' equity. 14 The following table sets forth the fair value and the amortized cost of our investment portfolio at the dates indicated. Gross Gross Amortized Unrealized Unrealized Cost Gains Losses Fair Value --------- ---------- ---------- ---------- (in thousands) At December 31, 2003 U.S. Government and agencies ........... $ 29,328 $ 75 $ (118) $ 29,285 Corporate .............................. 41,773 247 (720) 41,300 Tax-exempt obligations ................. 35,329 1,907 (78) 37,158 Asset and mortgage-backed securities ... 55,446 186 (631) 55,001 -------- ------- --------- -------- 161,876 2,415 (1,547) 162,744 -------- ------- --------- -------- Equity securities ...................... 10,269 1,373 (29) 11,613 -------- ------- --------- -------- Total ................................ $172,145 $ 3,788 $ (1,576) $174,357 ======== ======= ========= ======== At December 31, 2002 U.S. Government and agencies ........... $ 27,664 $ 292 $ (4) $ 27,952 Corporate .............................. 32,680 1,567 (488) 33,759 Tax-exempt obligations ................. 30,416 2,309 (21) 32,704 Asset and mortgage-backed securities ... 19,549 882 (150) 20,281 -------- ------- --------- -------- 110,309 5,050 (663) 114,696 Equity securities ...................... 5,561 150 (287) 5,424 -------- ------- --------- -------- Total ................................ $115,870 $ 5,200 $ (950) $120,120 ======== ======= ========= ======== At December 31, 2001 U.S. Government and agencies ........... $ 4,600 $ 161 $ -- $ 4,761 Corporate .............................. 43,739 977 (1,311) 43,405 Tax-exempt obligations ................. 19,304 634 (134) 19,804 Asset and mortgage-backed securities ... 28,073 695 (15) 28,753 -------- ------- --------- -------- 95,716 2,467 (1,460) 96,723 Equity securities ...................... 6,691 118 (407) 6,402 -------- ------- --------- -------- Total ................................ $102,407 $ 2,585 $ (1,867) $103,125 ======== ======= ========= ======== Our investment portfolio of fixed maturity securities consists primarily of intermediate-term, investment-grade securities. Our investment policy provides that all security purchases be limited to rated securities or unrated securities approved by management on the recommendation of our investment advisor. At December 31, 2003, we held 134 asset and mortgage-related securities, most of which had a quality of Agency/AAA. Collectively, our mortgage-related securities had an average yield to maturity of approximately 4.47%. Approximately 81.3% of the mortgage-related securities are pass-through securities. We do not have any interest only or principal only pass-through securities. The following table contains the investment quality distribution of our fixed maturity investments at December 31, 2003. Type/Ratings of Investment Percentage -------------------------------------------- ---------- Treasury/Agency ............................ 42.3 AAA ........................................ 27.4 AA ......................................... 6.0 A .......................................... 14.1 BBB ........................................ 10.2 ----- 100.0 ===== The ratings set forth in the table are based on ratings assigned by Standard & Poor's Corporation and Moody's Investors Service, Inc. The following table sets forth information concerning the maturities of fixed maturity securities in our investment portfolio as of December 31, 2003, by contractual maturity. Actual maturities will differ from contractual maturities because borrowers may have the right to prepay obligations with or without prepayment penalties. 15 At December 31, 2003 ------------------------------------ Percentage Amortized of Fair Cost Fair Value value --------- -------------- ---------- (in thousands) Due in one year or less ............................... $ 1,912 $ 1,923 1% Due after one year through five years ................. 39,363 39,886 23 Due after five years through ten years ................ 45,918 46,483 27 Due after ten years ................................... 19,237 19,451 11 -------- -------- --- 106,430 107,743 62% Equity securities ..................................... 10,269 11,613 7 Asset and mortgage-backed securities .................. 55,446 55,001 31 -------- -------- --- Total .............................................. $172,145 $174,357 100% ======== ======== === Proceeds from bond maturities, sales and redemptions of available for sale investments during the years 2003, 2002, and 2001 were $138.6 million, $39.0 million and $22.0 million, respectively. Gross gains of $3,441,000, $1,437,000 and $787,000 and gross losses of $1,511,000, $1,568,000 and $1,065,000 were realized on available for sale investment redemptions during 2003, 2002, and 2001, respectively. The average duration of the securities in our fixed maturity portfolio as of December 31, 2003 and 2002, was 4.8 years and 4.4 years, respectively. A.M. Best Company Ratings A.M. Best, which rates insurance companies based on factors of concern to policyholders, rated NCRIC, Inc. and CML "A-" (Excellent). This is the fourth highest rating of the 15 ratings that A.M. Best assigns. NCRIC, Inc. received its initial rating of "B" in 1988, was upgraded to "B+" in 1989, to "B++" in 1996 and was upgraded to "A-" in 1997. A.M. Best reaffirmed the "A-" ratings of NCRIC, Inc. and CML in 2003. A.M. Best reviews its ratings periodically. A.M. Best's "A-" rating is assigned to those companies that in A.M. Best's opinion have a strong ability to meet their obligations to policyholders over a long period of time. In evaluating a company's financial and operating performance, A.M. Best reviews: o the company's profitability, leverage and liquidity; o its book of business; o the adequacy and soundness of its reinsurance; o the quality and estimated market value of its assets; o the adequacy of its reserves and surplus; o its capital structure; o the experience and competence of its management; and o its market presence. Risk Factors Our results may be affected if actual insured losses differ from our loss reserves Significant periods of time often elapse between the occurrence of an insured loss, the reporting of the loss to us and our payment of that loss. To recognize liabilities for unpaid losses, we establish reserves as balance sheet liabilities representing estimates of amounts needed to pay reported losses and the related loss adjustment expenses. The process of estimating loss reserves is a difficult and complex exercise involving many variables and subjective 16 judgments. We regularly review our reserving techniques and our overall level of reserves. As part of the reserving process, we review historical data and consider the impact of various factors such as: o trends in claim frequency and severity; o changes in operations; o emerging economic and social trends; o inflation; and o changes in the regulatory and litigation environments. This process assumes that past experience, adjusted for the effects of current developments and anticipated trends, is an appropriate, but not necessarily accurate, basis for predicting future events. There is no precise method for evaluating the impact of any specific factor on the adequacy of reserves, and actual results are likely to differ from original estimates. To the extent loss reserves prove to be inadequate in the future, we would need to increase our loss reserves and incur a charge to earnings in the period the reserves are increased, which could have a material adverse impact on our financial condition and results of operations. Although we intend to estimate conservatively our future payments relating to losses incurred, there can be no assurance that currently established reserves will prove adequate in light of subsequent actual experience. Our ultimate liability will be known only after all claims are closed, which is likely to be several years into the future. The loss reserves of our insurance subsidiary also may be affected by court decisions that expand liability on our policies after they have been priced and issued. In addition, a significant jury award, or series of awards, against one or more of our insureds could require us to pay large sums of money in excess of our reserved amounts. Our policy to litigate aggressively claims against our insureds that we consider unwarranted or claims where settlement resolution cannot be achieved may increase the risk that we may be required to make such payments. The change in our reinsurance program effective January 1, 2003 exposes us to larger losses We increased our retention of loss from $500,000 to $1,000,000 for each and every loss. As a result, we expect a higher level of losses and are subject to a higher level of loss volatility since it is more difficult to predict the number and timing of losses in excess of $500,000. We purchase limited reinsurance for protection against more than one insured being involved in a single incident so that we are exposed to no more than one retention of loss in a single medical incident. The limited protection may not be adequate if there are several policyholders involved in a single medical incident and a jury returns an extraordinarily high verdict against all defendants. Our earnings may not increase as a result of growth in new business in states in which we have limited operating experience In recent years we have expanded our business in Delaware, Virginia and West Virginia. We utilize publicly available information on loss experience of our competitors when we price our products in states when we can not rely on our own experience. The use of competitor data does not provide the same level of confidence as when we can use our own historical data from territories we have been operating in for many years, i.e., the District of Columbia and Maryland. The increase in uncertainty is a result of us not knowing the effectiveness of our underwriting and claims adjudication process in the new territory. Our revenues and income may fluctuate with interest rates and investment results We generally rely on the positive performance of our investment portfolio to offset insurance losses and to contribute to our profitability. As our investment portfolio is primarily comprised of interest-earning assets, prevailing economic conditions, particularly changes in market interest rates, may significantly affect our operating 17 results. Changes in interest rates also can affect the value of our interest-earning assets, which are principally comprised of fixed rate investment securities. Generally, the value of fixed rate investment securities fluctuates inversely with changes in interest rates. Interest rate fluctuation could adversely affect our GAAP stockholders' equity, total comprehensive income and/or cash flows. As of December 31, 2003, $162.7 million of our $174.4 million investment portfolio was invested in fixed maturities. Unrealized pre-tax net investment gains on investments in fixed maturities were $867,000 and $4.2 million as of December 31, 2003, and 2002, respectively. In accordance with our investment policies, the duration of our investment portfolio is intended to be similar to our expectation for the duration of our loss reserves. Changes in the actual duration of our loss reserves from our expectations may affect our results. Our investment portfolio, however, is subject to prepayment risk primarily due to our investments in mortgage-backed and other asset-backed securities. An investment has prepayment risk when there is a risk that the timing of cash flows that result from the repayment of principal might occur earlier than anticipated because of declining interest rates or later than anticipated because of rising interest rates. We are subject to reinvestment risk to the extent that we are not able to reinvest prepayments at rates comparable to the rates on the maturing investments. Regulatory changes could have a material impact on our operations Our insurance businesses are subject to extensive regulation by state insurance authorities in each state in which we operate. Regulation is intended for the benefit of policyholders rather than stockholders. In addition to the amount of dividends and other payments that can be made by our insurance subsidiaries, these regulatory authorities have broad administrative and supervisory power relating to: o rates charged to insurance customers; o licensing requirements; o trade practices; o capital and surplus requirements; and o investment practices. These regulations may impede or impose burdensome conditions on rate increases or other actions that we may want to take to enhance our operating results, and could affect our ability to pay dividends on our common stock. In addition, we may incur significant costs in the course of complying with regulatory requirements. Most states also regulate insurance holding companies like us in a variety of matters such as acquisitions, changes of control, and the terms of affiliated transactions. Future legislative or regulatory changes may adversely affect our business operations. The unpredictability of court decisions could have a material impact on our financial results The financial position of our insurance subsidiaries may also be affected by court decisions that expand insurance coverage beyond the intention of the insurer at the time it originally issued an insurance policy or by a judiciary's decision to accelerate the resolution of claims through an expedited court calendar, thereby reducing the amount of investment income we would have earned on related reserves. In addition, a significant jury award, or series of awards, against one or more of our insureds could require us to pay large sums of money in excess of our reserve amount. Our revenues and operating performance may fluctuate with insurance business cycles Growth in premiums written in the medical professional liability industry have fluctuated significantly over the past 10 years as a result of, among other factors, changing premium rates. The cyclical pattern of such fluctuation has been generally consistent with similar patterns for the broader property and casualty insurance industry, due in part to the participation in the medical professional liability industry of insurers and reinsurers 18 which also participate in many other lines of property and casualty insurance and reinsurance. Historically, the financial performance of the property and casualty insurance industry has tended to fluctuate in cyclical patterns characterized by periods of greater competition in pricing and underwriting terms and conditions, a soft insurance market, followed by period of capital shortage, lesser competition and increasing premium rates, a hard insurance market. For several years in the 1990s, the medical professional liability industry faced a soft insurance market that generally resulted in lower premium rates. The medical professional liability industry is currently in a hard insurance market cycle. We cannot predict whether, or the extent to which, the recent increase in premium rates will continue. Our geographic concentration ties our performance to the economic, regulatory and demographic conditions of the Mid-Atlantic Region Our revenues and profitability are subject to prevailing economic, regulatory, demographic and other conditions in the region in which we write insurance. We write our medical professional liability insurance in the District of Columbia, Delaware, Maryland, Virginia and West Virginia. Because our business is concentrated in a limited number of states, we may be exposed to adverse developments that may have a greater affect on us than the risks of doing business in a broader market area. Our business could be adversely affected if we are not able to attract and retain independent agents We depend in part on the services of independent agents in marketing our insurance products. We face competition from other insurance companies for the services and allegiance of our independent agents. While we believe that the commissions and services we provide to our agents are competitive with other insurers, changes in commissions, services or products offered by our competitors could make it more difficult for us to attract and retain independent agents to sell our insurance products. If we are unable to maintain a favorable A.M. Best Company rating, it may be more difficult for us to write new business or renew our existing business A.M. Best assesses and rates the financial strength and claims-paying ability of insurers based upon its criteria. The financial strength ratings assigned by A.M. Best to insurance companies represent independent opinions of financial strength and ability to meet policyholder obligations, and are not directed toward the protection of investors. A.M. Best ratings are not ratings of securities or recommendations to buy, hold or sell any security. Our insurance subsidiary holds a financial strength rating of "A-" (Excellent) by A.M. Best. An "A-" rating is A.M. Best's fourth highest rating out of its 15 possible rating classifications. Financial strength ratings are used by agents and customers as an important means of assessing the financial strength and quality of insurers. If our financial position deteriorates, we may not maintain our favorable rating. A downgrade or withdrawal of any such rating could severely limit or prevent us from writing desirable business or renewing our existing business. If market conditions cause reinsurance to be more costly or unavailable, we may be required to bear increased risks or reduce the level of our underwriting commitments As part of our overall risk and capacity management strategy, we purchase reinsurance for significant amounts of risk underwritten by our insurance company subsidiary. Market conditions beyond our control determine the availability and cost of the reinsurance we purchase, which may affect the level of our business and profitability. We may be unable to maintain our current reinsurance coverage or to obtain other reinsurance coverage in adequate amounts and at favorable rates. If we are unable to renew our expiring reinsurance coverage or to obtain new reinsurance coverage, either our net exposure risk would increase or, if we are unwilling to bear an increase in net risk exposures, we would have to reduce the amount of risk we underwrite. 19 We cannot guarantee that our reinsurers will pay in a timely fashion, if at all, and, as a result, we could experience losses We transfer some of the risk we have assumed to reinsurance companies in exchange for part of the premium we receive in connection with the risk. Although reinsurance coverage makes the reinsurer liable to us to the extent the risk is transferred, it does not relieve us of our liability to our policyholders. If our reinsurers fail to pay us or fail to pay us on a timely basis, our financial results would be adversely affected. The guaranty fund assessments that we are required to pay to state guaranty associations may increase and our results of operations and financial conditions could be adversely affected Each jurisdiction in which we operate has separate insurance guaranty fund laws requiring property and casualty insurance companies doing business within their respective jurisdictions to be members of their guaranty associations. These associations are organized to pay covered claims (as defined and limited by the various guaranty association statutes) under insurance policies issued by insolvent insurance companies. Most guaranty association laws enable the associations to make assessments against member insurers to obtain funds to pay covered claims after a member insurer becomes insolvent. These associations levy assessments (up to prescribed limits) on all member insurers in a particular state on the basis of the proportionate share of the premiums written by member insurers in the covered lines of business in that state. Maximum assessments permitted by law in any one year generally vary between 1% and 2% of annual premiums written by a member in that state. Property and casualty guaranty fund assessments incurred by us totaled $355,000 for 2002. We received a refund of $25,000 and accrued an assessment of $137,000 in 2003. Our policy is to accrue the guaranty fund assessments when notified and in accordance with GAAP. We cannot reasonably estimate liabilities for insolvency because of the lack of adequate financial data on insolvent companies. Our business could be adversely affected by the loss of one or more employees We are heavily dependent upon our senior management and the loss of services of our senior executives could adversely affect our business. Our success has been, and will continue to be, dependent on our ability to retain the services or our existing key employees and to attract and retain additional qualified personnel in the future. The loss of services of any of our senior management or any other key employee, or the inability to identify, hire and retain other highly qualified personnel in the future, could adversely affect the quality and profitability of our business operations. While we have employment agreements with our senior executives, we currently do not maintain key employee insurance with respect to any of our employees. We are a holding company and are dependent on dividends and other payments from our operating subsidiaries, which are subject to dividend restrictions We are a holding company whose principal source of funds is cash dividends and other permitted payments from our operating subsidiaries, principally NCRIC, Inc. If our subsidiaries are unable to make payments to us, or are able to pay only limited amounts, we may be unable to pay dividends or make payments on our indebtedness. The payment of dividends by these operating subsidiaries is subject to restrictions set forth in the insurance laws and regulations of the District of Columbia. See "Insurance Regulatory Matters - Regulation of Dividends and Other Payments From Our Operating Subsidiaries." Our profitability could be adversely affected by market driven changes in the healthcare industry Managed care has negatively impacted physicians' ability to efficiently conduct a traditional medical practice. As a result, many physicians have joined or affiliated with managed care organizations, healthcare delivery systems or practice management organizations. The impact of managed care and tightened Medicare/Medicaid reimbursement may impact a physician's decision to continue purchasing consulting and practice management services, shifting a purchase decision from quality and value to price only. Larger healthcare systems generally retain more risk by accepting higher deductibles and self-insured retentions or form their own captive insurance companies. This consolidation has reduced the role of the individual physician and the small medical group, which 20 represents a significant portion of our policyholders, in the medical professional liability insurance purchasing decision. Rising interest rates would increase interest costs associated with the trust preferred securities issued by us In December 2002 we issued $15,000,000 of trust preferred securities. The trust preferred securities bear interest at a rate of 400 basis points over the three-month London Interbank Offered Rate (LIBOR) and adjust quarterly subject to a maximum interest rate of 12.5%. Our interest expense will increase if the three-month LIBOR increases. State insurance regulators may not be willing to approve our captive insurance operations While higher pricing and reduced availability of traditional insurance sources have created favorable market conditions for this risk financing vehicle, state insurance regulators may not be willing to approve our captive insurance operations or market conditions may change. A decline in revenue and profitability in NCRIC MSO could result in a SFAS 142 impairment charge NCRIC MSO's revenue is subject to clients facing declining reimbursement for their services. Therefore, in an effort to pare their own expenses to improve their net profitability, our clients may not order new services, or may diminish or possibly cease using our existing services. This could result in a reduction of revenue to us, thereby reducing net income and resulting in an impairment charge relative to the goodwill ascribed to NCRIC MSO. The premium collection litigation may reduce earnings and stockholders equity As disclosed elsewhere in this report, a jury returned an $18.2 million judgment against NCRIC, Inc. in connection with the premium collection litigation initiated by NCRIC, Inc. against Columbia Hospital for Woman, CHW. NCRIC, Inc. intends to appeal this verdict, and has filed post-trial motions, including motions to set aside and to reduce the verdict. The outcome of the post-trial motions and potential appellate process is not predictable. An outcome that requires NCRIC to pay a significant amount to CHW would reduce stockholders' equity and would reduce the statutory measure of policyholders surplus and therefore could potentially reduce our capacity to write insurance. In addition, expenses incurred in appealing the verdict are expected to be significant and will reduce earnings. Insurance Company Regulation General. NCRIC, Inc. is subject to supervision and regulation by the District of Columbia Department of Insurance, Securities and Banking and insurance authorities in Delaware, Maryland, Virginia and West Virginia. This regulation is concerned primarily with the protection of policyholders' interests rather than stockholders' interests. Accordingly, decisions of insurance authorities made with a view to protecting the interests of policyholders may reduce our profitability. The extent of regulation varies by jurisdiction, but this regulation usually includes: o regulating premium rates and policy forms; o setting minimum capital and surplus requirements; o regulating guaranty fund assessments; o licensing of insurers and agents; o approving accounting methods and methods of setting statutory loss and expense reserves; o underwriting limitations; o restrictions on transactions with affiliates; 21 o setting requirements for and limiting the types and amounts of investments; o establishing requirements for the filing of annual statements and other financial reports; o conducting periodic statutory examinations of the affairs of insurance companies; o approving proposed changes of control; and o limiting the amounts of dividends that may be paid without prior regulatory approval. Without the approval of the District of Columbia Commissioner of Insurance, Securities and Banking, NCRIC, Inc. may not diversify out of the healthcare and insurance fields through an acquisition or otherwise. NAIC Codification. The Codification of Statutory Accounting Principles was developed by the NAIC as a comprehensive guide to statutory accounting intended to provide analysts and other users with more comparable financial statements. Much of statutory accounting is based on GAAP with modifications that emphasize the concepts of conservatism and solvency inherent in statutory accounting. The Codification was mandated by the NAIC to be effective as of January 1, 2001. Statutory accounting changes resulting from this guidance do not have an effect on the financial statements prepared in accordance with GAAP, which have been included with this document and filed with the Securities and Exchange Commission. Guaranty fund laws. Each of the jurisdictions in which we do business has guaranty fund laws under which insurers doing business in those jurisdictions can be assessed on the basis of premiums written by the insurer in that jurisdiction in order to fund policyholder liabilities of insolvent insurance companies. Under these laws in general, an insurer is subject to assessment, depending upon its market share of a given line of business, to assist in the payment of policyholder claims against insolvent insurers. In the District of Columbia, insurance companies are assessed in three categories: (i) automobile; (ii) workers' compensation; and (iii) all other. An insurance company licensed to do business in the District of Columbia is only liable to pay an assessment if another insurance company within its category becomes insolvent. We are in the "all other" category. Significant assessments could have a material adverse effect on our financial condition or results of operations. While we will not necessarily be liable to pay assessments each year, the insolvency of another insurance company within our category of insurance could result in the maximum assessment being imposed on us over several years. We cannot predict the amount of future assessments. During 2001 we received an assessment due to the insolvency of Reliance Insurance Company. Recently PHICO Insurance Company went into receivership; this resulted in guaranty fund assessments to us of $355,000 in 2002. The 2003 assessment covered PHICO, Legion and Reciprocal of America. In each of the jurisdictions in which we conduct business, the amount of the assessment cannot exceed 2% of our direct premiums written per year in that jurisdiction. Examination of insurance companies. Every insurance company is subject to a periodic financial examination under the authority of the insurance commissioner of its jurisdiction of domicile. Any other jurisdiction interested in participating in a periodic examination may do so. The last completed periodic financial examination of NCRIC, Inc., based on December 31, 1999 financial statements, was completed and a final report was issued on February 20, 2001. The final report positively assessed our financial stability and operating procedures. The last periodic financial examination report of CML, based on December 31, 2001 financial statements, was issued on August 30, 2002. The periodic financial examination positively assessed CML's financial stability and operating procedures. The District of Columbia has informed us of their intention to perform a periodic financial examination in 2004 of NCRIC, Inc. as of December 31, 2003. Approval of rates and policies. The District of Columbia, Virginia and Delaware require us to submit rates to regulators on a file and use basis. Under a file and use system, an insurer is permitted to bring new rates and policies into effect on filing them with the appropriate regulator, subject to the right of the regulator to object within a fixed period of days. In each of the District of Columbia, Delaware and Virginia, rating plans, policies and endorsements must be submitted to the regulators 30 days prior to their effectiveness. Maryland and West Virginia are prior approval jurisdictions. The possibility exists that we may be unable to implement desired rates, policies, endorsements, forms or manuals if these items are not approved by an insurance commissioner. 22 Medical professional liability reports. We principally write medical professional liability insurance and, as such, requirements are placed upon us to report detailed information with regard to settlements or judgments against our insureds. In addition, we are required to report to the D.C. Department of Insurance, Securities and Banking or state regulatory agencies or the National Practitioners Data Bank payments, claims closed without payments and actions like terminations or premiums surcharges with respect to our insureds. Penalties may attach if we fail to report to either the Department of Insurance, Banking and Securities or an applicable state insurance regulator or the National Practitioners Data Bank. Changes in government regulation of the healthcare system. Federal and state governments recently have considered reforming the healthcare system. While some of the proposals could be beneficial to our business the adoption of others could adversely affect us. Public discussion of a broad range of healthcare reform measures will likely continue in the future. These measures that would affect our medical professional liability insurance business and our practice management products and services include, but are not limited to: o spending limits; o price controls; o limits on increases in insurance premiums; o limits on the liability of doctors and hospitals for tort claims; and o changes in the healthcare insurance system. Insurance Holding Company Regulation. The Commissioner of Insurance, Securities and Banking of the District of Columbia has jurisdiction over NCRIC Group as an insurance holding company. We are required to file information periodically with the Department of Insurance, Securities and Banking, including information relating to our capital structure, ownership, financial condition and general business operations. In the District of Columbia, transactions by an insurance company with affiliates involving loans, sales, purchases, exchanges, extensions of credit, investments, guarantees or other contingent obligations, which within any 12-month period aggregate at least 3% of the insurance company's admitted assets or 25% of its surplus, whichever is greater, require prior approval. Prior approval is also required for all management agreements, service contracts and cost-sharing arrangements between an insurance company and its affiliates. Some reinsurance agreements or modifications also require prior approval. District of Columbia insurance laws also provide that the acquisition or change of control of a domestic insurance company or of any person or entity that controls an insurance company cannot be consummated without prior regulatory approval. A change in control is generally defined as the acquisition of 10% or more of the issued and outstanding shares of an insurance holding company. Regulation of dividends from insurance subsidiaries. The District of Columbia insurance laws limit the ability of NCRIC, Inc. to pay dividends. Without prior notice to and approval of the Commissioner of Insurance, Securities and Banking, NCRIC, Inc. may not declare or pay an extraordinary dividend, which is defined as any dividend or distribution of cash or other property whose fair market value, together with other dividends or distributions made, within the preceding 12 months exceeds the lesser of (1) 10% of NCRIC, Inc.'s statutory surplus as of the preceding December 31, or (2) NCRIC, Inc.'s statutory net income excluding realized capital gains, for the 12-month period ending the preceding December 31, but does not include pro rata distributions of any class of our own securities. In calculating net income under the test, NCRIC, Inc. may carry forward net income, excluding realized capital gains, from the previous two calendar years that has not been paid out as dividends. District of Columbia law gives the Commissioner broad discretion to disapprove dividends even if the dividends are within the above-described limits. The District of Columbia permits the payment of dividends only out of unassigned statutory surplus. Using these criteria, as of December 31, 2003, because of the statutory loss from operations in 2002 and 2003, NCRIC, Inc. has no amounts available for dividends without regulatory approval. 23 Our Companies We were organized in December 1998 in connection with the reorganization of National Capital Reciprocal Insurance Company into a mutual holding company structure. NCRIC, A Mutual Holding Company owned all of the outstanding shares of NCRIC Holdings, Inc. Effective July 29, 1999, we completed an initial public offering and issued 2,220,000 shares of the common stock to NCRIC Holdings, Inc. and 1,480,000 shares of the common stock in a subscription and community offering. On June 24, 2003, a plan of conversion and reorganization was approved by the members of NCRIC, A Mutual Holding Company and by the shareholders of NCRIC Group, Inc. In the conversion and related stock offering, the Mutual Holding Company offered for sale its 60% ownership interest in NCRIC Group. As a result of the conversion and stock offering, the Mutual Holding Company ceased to exist, and NCRIC Group became a fully public company. NCRIC, Inc. NCRIC, Inc., a wholly owned subsidiary of NCRIC Group, Inc., is the former National Capital Reciprocal Insurance Company incorporated in 1980 and is a licensed property and casualty insurance company domiciled in the District of Columbia. NCRIC, Inc. provides professional liability insurance to physicians in the District of Columbia, Delaware, Maryland, Virginia and West Virginia. Commonwealth Medical Liability Insurance Company, CML, was merged into NCRIC, Inc. as of December 31, 2003. CML was originally incorporated in 1989. CML provided professional liability insurance to physicians in Delaware, Maryland, Virginia and West Virginia. National Capital Insurance Brokerage, Ltd. National Capital Insurance Brokerage, Ltd., a wholly owned subsidiary of NCRIC, Inc. incorporated in 1984, is a licensed insurance brokerage that provides reinsurance brokerage services to NCRIC, Inc. and to protected cells within American Captive Corporation. American Captive Corporation. ACC, a wholly owned subsidiary of NCRIC, Inc. incorporated in 2001, is an organization that is authorized to form independent protected cells to accommodate affinity groups seeking to manage their own risk through an alternative risk transfer structure. In February 2002, NCRIC announced formation of a joint venture with Risk Services, LLC, to form National Capital Risk Services to offer a complete range of alternative risk transfer services to healthcare clients throughout the nation. NCRIC Insurance Agency, Inc. NCRIC Insurance Agency, Inc., a wholly owned subsidiary of NCRIC, Inc. incorporated in 1989, is a licensed insurance agency that has strategic partnerships with experienced brokers to provide life, health, disability, and long term care coverage to our clients. These products are not underwritten by us. NCRIC MSO, Inc. NCRIC MSO, Inc., a wholly owned subsidiary of NCRIC Group, Inc. incorporated in 1998, provides practice management services and employee benefits services to physicians and dentists in the District of Columbia, North Carolina and Virginia. NCRIC Physicians Organization, Inc. NCRIC PO, Inc., a wholly owned subsidiary of NCRIC MSO, Inc., was organized in 1994 to provide a network for managed care contracting with third party payers. NCRIC PO no longer contracts as a network and effective October 1, 2004 will reach the end of a settlement agreement with a former health plan partner, American Medical Services. In this settlement, AMS currently pays $6,000 per month to NCRIC PO. NCRIC Statutory Trust I. NCRIC Statutory Trust I was formed in 2002 as a special purpose entity for the purpose of issuing trust preferred securities. Personnel As of December 31, 2003, we employed 98 full-time persons. None of our employees are represented by a collective bargaining unit and we consider our relationship with our employees to be good. 24 Website Disclosure of Certain Regulatory Filings We maintain a website at www.ncric.com and make available, free of charge, through this website our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and all amendments to those reports as soon as reasonably practicable after such material is electronically filed with or furnished to the Securities and Exchange Commission ("SEC"). These forms can be accessed within the Investor Relations portion of the website by clicking on "SEC Filing." Item 2. Properties Our principal business operations are conducted from our leased executive offices, which consist of approximately 18,156 square feet located at 1115 30th Street, N.W., Washington, D.C. 20007. The term of the lease is for 10 years, commencing April 15, 1998 and expiring April 30, 2008. Annual rental is $421,476 with 2% annual increases for the first five years of the term. In the sixth year of the term, the rent increases by $2.00 per rentable square foot and remains at that level for the balance of the term. We have the option to renew the lease for one additional term of five years. In November, 2003 we leased additional space across the street from our executive offices at 1055 Thomas Jefferson Street, N.W. Washington, D.C. 20007. We also maintain office space in Lynchburg and Richmond, Virginia as well as in Greensboro, North Carolina. The following table sets forth the facilities leased by us at December 31, 2003, along with the applicable lease expiration date: Property Location Lease Expiration Date -------------------------------------------------------- --------------------- Offices: 1115 30th Street, N.W., Washington, D.C. 20007 April 30, 2008 1055 Thomas Jefferson Street, N.W. Washington, D.C. 2007 May 31, 2008 424 Graves Mill Road, Lynchburg, Virginia 24502 October 31, 2007 4701 Cox Road, Richmond, Virginia 23060 April 30, 2004 600 Green Valley Road, Greensboro, North Carolina 27408 March 31, 2008 Item 3. Legal Proceedings We are from time to time named as a defendant in various lawsuits incidental to our insurance business. In many of these actions, plaintiffs assert claims for exemplary and punitive damages. We vigorously defend these actions, unless a reasonable settlement appears appropriate. Aside from the matter discussed in Item 7 under Net Premiums Written, Year ended December 31, 2003 compared to Year ended December 31, 2002, Premium Collection Litigation and reported in Note 14 to the Consolidated Financial Statements included in Item 8 of this Form 10-K, we believe that these legal proceedings in the aggregate are not material to our consolidated financial condition. Item 4. Submission of Matters to a Vote of Security Holders None. PART II Item 5. Market for Registrant's Common Equity and Related Stockholder Matters We do not currently pay cash dividends on our common stock and we do not intend to pay any cash dividends in the foreseeable future. As a holding company with no direct operations, we rely on cash dividends and other permitted payments from our insurance subsidiaries to pay any future dividends to our stockholders. State insurance laws and restrictions under our credit agreement limit the amounts that may be paid to us by our insurance subsidiaries, See "Business of NCRIC Group - Insurance company regulation." 25 Our common stock is traded on the Nasdaq National Market under the symbol "NCRI." The following table sets forth the high and low closing prices for shares of our common stock for the periods indicated. As of December 31, 2003, there were 6,898,865 publicly held shares of our common stock issued and outstanding held by approximately 564 shareholders of record. Note: the stock prices for dates prior to the June, 2003 conversion and stock offering have been adjusted to reflect the conversion and issuance of additional shares. Year Ended December 31, 2003 High Low ---------------------------- ------- ------- Fourth quarter $11.510 $ 9.110 Third quarter 11.560 10.150 Second quarter 10.600 8.203 First quarter 12.858 5.792 Year Ended December 31, 2002 High Low ---------------------------- ------- ------- Fourth quarter $ 5.893 $ 5.325 Third quarter 6.001 5.325 Second quarter 6.161 5.545 First quarter 6.954 5.588 Set forth below is information as of December 31, 2003 as to any equity compensation plans of the Company that provides for the award of equity securities or the grant of options, warrants or rights to purchase equity securities of the Company. ==================================================================================================================== Number of securities to be issued upon exercise Number of securities Equity compensation plans of outstanding options Weighted average remaining available for approved by shareholders and rights exercise price issuance under plan - -------------------------------------------------------------------------------------------------------------------- Stock Option Plan - 1999 ........ 124,311 $ 3.75 0 - -------------------------------------------------------------------------------------------------------------------- Stock Option Plan - 2003 ........ 392,608 $10.90 21,762 - -------------------------------------------------------------------------------------------------------------------- Stock Award Plan - 1999 ......... 28,730(1) Not Applicable 0 - -------------------------------------------------------------------------------------------------------------------- Stock Award Plan - 2003 ......... 125,970(1) Not Applicable 39,778 - -------------------------------------------------------------------------------------------------------------------- Equity compensation plans None None None not approved by shareholders - -------------------------------------------------------------------------------------------------------------------- Total ...................... 671,439 Not Applicable 32,810 ==================================================================================================================== - ---------- (1) Represents shares that have been granted but have not yet vested. 26 Item 6. Selected Financial Data SELECTED CONSOLIDATED FINANCIAL AND OTHER DATA The following tables set forth selected consolidated historical financial and other data of NCRIC Group for the years and at the dates indicated are derived in part from and should be read together with the audited consolidated financial statements and notes thereto of NCRIC Group, as well as with "Management's Discussion and Analysis of Financial Condition and Results of Operations" which are included elsewhere in this Form 10-K. At or for the Year Ended December 31, ------------------------------------------------------------------------- 2003 2002 2001 2000 1999 --------- --------- --------- --------- --------- (Dollars in thousands) Statement Of Operations Data: Gross premiums written .......................... $ 71,365 $ 51,799 $ 34,459 $ 22,727 $ 21,353 ========= ========= ========= ========= ========= Net premiums written ............................ $ 59,277 $ 33,804 $ 23,624 $ 15,610 $ 16,188 ========= ========= ========= ========= ========= Net premiums earned ............................. $ 47,264 $ 30,098 $ 20,603 $ 14,611 $ 14,666 Net investment income ........................... 6,008 5,915 6,136 6,407 6,089 Net realized investment gains (losses) .......... 1,930 (131) (278) (5) (71) Practice management and related income .......... 4,906 5,800 6,156 5,317 4,576 Other income .................................... 1,155 1,013 602 470 373 --------- --------- --------- --------- --------- Total revenues .............................. 61,263 42,695 33,219 26,800 25,633 Losses and loss adjustment expenses ............. 50,473 26,829 18,858 11,946 12,867 Underwriting expenses ........................... 10,003 8,168 4,877 3,591 3,010 Practice management and related expenses ........ 5,222 5,811 6,063 4,970 4,845 Interest expense on Trust Preferred Securities .. 826 62 0 0 0 Other expenses .................................. 1,651 1,405 1,245 1,237 1,439 --------- --------- --------- --------- --------- Total expenses .............................. 68,175 42,275 31,043 21,744 22,161 --------- --------- --------- --------- --------- Income (loss) before income taxes ............... (6,912) 420 2,176 5,056 3,472 Income tax provision (benefit) .................. (2,694) (322) 597 1,561 967 --------- --------- --------- --------- --------- Net income (loss)................................ $ (4,218) $ 742 $ 1,579 $ 3,495 $ 2,505 ========= ========= ========= ========= ========= Balance Sheet Data: Invested assets ................................. $ 174,357 $ 120,120 $ 103,125 $ 98,045 $ 95,092 Total assets .................................... 262,546 202,687 161,002 145,864 140,947 Reserves for losses and loss adjustment expenses. 125,991 104,022 84,560 81,134 84,282 Total liabilities ............................... 184,567(1) 154,870(1) 116,548 104,415 105,152 Total stockholders' equity ...................... 77,979 47,817 44,454 41,449 35,795 Selected GAAP Underwriting Ratios(2): Losses and loss adjustment expenses ratio ....... 106.8% 89.1% 91.5% 81.7% 87.7% Underwriting expense ratio ...................... 21.2% 27.2% 23.7% 24.6% 20.5% Combined ratio .................................. 128.0% 116.3% 115.2% 106.3% 108.2% Selected Statutory Data: Losses and loss adjustment expenses ratio ....... 106.8% 89.2% 90.0% 75.3% 80.8% Underwriting expense ratio ...................... 22.6% 22.6% 21.8% 19.7% 15.7% Combined ratio .................................. 129.4% 111.8% 111.8% 95.0% 96.5% Operating ratio(3) .............................. 113.3% 92.4% 84.3% 63.6% 66.7% Ratio of net premiums written to policyholders' surplus ...................................... 0.84 0.83 0.77 0.60 0.63 Policyholders' surplus .......................... $ 70,372 $ 44,269 $ 32,759 $ 29,764 $ 29,212 - ---------- (1) Includes $15.0 million of Trust Preferred Securities. (2) In calculating GAAP underwriting ratios, renewal credits are considered a reduction of premium income. In addition, earned premium is used to calculate the GAAP loss and underwriting expense ratios. For statutory purposes, renewal credits are not considered a reduction in premium income, and written premiums are used to calculate the statutory underwriting expense ratio. Due to these differences in treatment, GAAP combined ratios can differ significantly from statutory combined ratios. See Note 11 to the consolidated financial statements for a discussion of the differences between statutory and GAAP reporting. (3) The operating ratio is the statutory combined ratio offset by the benefit of investment income expressed as a percentage of premiums earned. 27 Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations GENERAL The financial statements and data presented herein have been prepared in accordance with generally accepted accounting principles (GAAP) unless otherwise noted. GAAP differs from statutory accounting practices used by regulatory authorities in their oversight responsibilities of insurance companies. See Note 11 to the consolidated financial statements for a reconciliation of our net income and equity between GAAP and statutory accounting bases. CRITICAL ACCOUNTING POLICIES Following is a discussion of key financial concepts and of those accounting policies which we believe to be the most critical. That is, these are most important to the portrayal of our financial condition and results of operations and they require management's most complex judgments, including the need to make estimates about the effect of insurance losses and other matters that are inherently uncertain. Premium income. Gross premiums written represent the amounts billed to policyholders. Gross premiums written are reduced by premiums ceded to reinsurers and renewal credits in determining net premiums written. Premiums ceded to reinsurers represent the cost to us of reducing our exposure to medical professional liability losses by transferring agreed upon insurance risks to reinsurers through a reinsurance contract or treaty. Renewal credits are reductions in premium billings to renewing policyholders. Net premiums written are adjusted by any amount which has been billed but not yet earned during the period in arriving at earned premiums. Extended reporting endorsements premium is earned in the same period it is written. For several large groups of policyholders, we have insurance programs where the premiums are retrospectively determined based on losses during the period. Under all of the current programs, the full premium level is determined and billed at the inception of the policy term. The premium level could potentially be reduced and a premium refund made if the program loss experience is favorable. Premiums billed under retrospective programs are recorded as premiums written, while premium refunds accrued under retrospective programs are recorded as unearned premiums. Under retrospective programs, premiums earned are premiums written reduced by premium refunds accrued. Premium refunds are accrued to reflect the risk-sharing program results on a basis consistent with the underlying loss experience. The program loss experience is that which is included in the determination of our losses and loss adjustment expenses (LAE). As described more fully below, one component of the expense for losses and LAE is the estimate of future payments for claims and related expenses of adjudicating claims. Unearned premiums represent premiums billed but not yet fully earned at the end of the reporting period. Premiums receivable represent annual billed and unbilled premiums which have not yet been collected. Reserves for losses and loss adjustment expenses. We write one line of business, medical professional liability. Losses and LAE reserves are estimates of future payments for reported claims and related expenses of adjudicating claims with respect to insured events that have occurred in the past. The change in these reserves from year to year is reflected as an increase or decrease to our losses and LAE expense incurred. Medical professional liability losses and LAE reserves are established based on an estimate of these future payments as reflected in our past experience with similar cases and historical trends involving claim payment patterns. Other factors that modify past experience are also considered in setting reserves, including court decisions, economic conditions, current trends in losses, and inflation. Reserving for medical professional liability claims is a complex and uncertain process, requiring the use of informed estimates and judgments. Although we intend to estimate conservatively our future payments relating to losses incurred, there can be no assurance that currently established reserves will prove adequate in light of subsequent actual experience. The estimation process is an extensive effort. It begins in our claims department with the initial report of a claim. For each claim reported, a case reserve is established by the claims department based on analysis of the facts of the particular case and the judgment of claims management. This estimation process is not by formula but is driven by the investigation of facts combined with the experience and insight of claims management applied to each 28 individual case. The timing of establishing case reserves follows established protocols based on the underlying facts and circumstances on a case by case basis. Specific factors considered include: the claimants assertion of loss; the amount of documented damages asserted; an expert medical assessment; the jurisdiction where the incident occurred; our experience with any similar cases in the past; as well as any other factors pertinent to the specific case. Each quarter, the aggregate of case reserves by report year is compiled and subjected to extensive analysis. Semiannually, our independent actuary performs an actuarial valuation of reserves based on the data comprising our detailed claims experience since inception. The actuarial valuation entails application of various statistically based actuarial formulae, an analysis of trends, and a series of judgments to produce an aggregate estimate of our liability at the balance sheet date. Specific factors included in the estimation process include: the level of case reserves by jurisdiction by report year; the change in case reserves between each evaluation date; historical trends in the development of our initial case reserves to final conclusion; expected losses and LAE levels based on past experience relative to the level of premium earned; reinsurance treaty terms; and any other pertinent factors that may arise. In consultation with our independent actuary, we utilize several methods in order to estimate losses and LAE reserves by projecting ultimate losses. By utilizing and comparing the results of these methods, we are better able to analyze loss data and establish an appropriate reserve. Our independent actuary provides a point estimate for loss reserves rather than a range of estimates. The statistical accuracy of the actuarial estimate indicates that the actual ultimate value of reserved losses will be in the range of approximately plus or minus 10% of the calculated point estimate. The actuarial valuation of reserves is a critical component of the financial reporting process and provides the foundation for the determination of reserve levels. In addition to reporting under GAAP, we file financial statements with state regulatory authorities based on statutory accounting requirements. These requirements include a certification of reserves by an appointed actuary. The reserves in our statutory filings have been certified by an independent medical professional liability insurance actuary. Our ultimate liability will be known after all claims are closed, which is likely to be several years into the future. For example, as of December 31, 2003, the oldest report date of an open claim is 1993. Incurred losses for each report year will develop with a change in estimate in each subsequent calendar year until all claims are closed for that report year. Loss development could potentially have a significant impact on our results of operations. Developments changing the ultimate aggregate liability as little as 1% could have a material impact on our reported operating results. The inherent uncertainty in establishing reserves is relatively greater for companies writing long-tail medical professional liability business. Each claim reported has the potential to be significant in amount. For the three-year period ended December 31, 2003, the average indemnity payment per paid closed claim was $306,000 with total indemnity payments of $22.2 million, $12.9 million and $14.0 million for the years ended December 31, 2003, 2002 and 2001, respectively. The cost of individual indemnity payments over this three-year period ranged from $1,000 to $2.2 million. Due to the extended nature of the claim resolution process and the wide range of potential outcomes of professional liability claims, established reserve estimates may be adversely impacted by: judicial expansion of liability standards; unfavorable legislative actions; expansive interpretations of contracts; inflation associated with medical claims; lack of a legislated cap on non-economic damages; and the propensity of individuals to file claims. These risk factors are amplified given the increase in new business written in new markets because there is limited historical data available which can be used to estimate current loss levels. We refine reserve estimates as experience develops and additional claims are reported or existing claims are closed; adjustments to losses reserved in prior periods are reflected in the results of the periods in which the adjustments are made. Losses and LAE reserve liabilities as stated on the balance sheet are reported gross before recovery from reinsurers for the portion of the claims covered under the reinsurance program. Losses and LAE expenses as reported in the statement of operations are reported net of reinsurance recoveries. Reinsurance. We manage our exposure to individual claim losses, annual aggregate losses, and LAE through our reinsurance program. Reinsurance is a customary practice in the industry. It allows us to obtain indemnification against a specified portion of losses associated with insurance policies we have underwritten by 29 entering into a reinsurance agreement with other insurance enterprises or reinsurers. We pay or cede part of our policyholder premium to reinsurers. The reinsurers in return agree to reimburse us for a specified portion of any claims covered under the reinsurance contract. While reinsurance arrangements are designed to limit losses from large exposures and to permit recovery of a portion of direct losses, reinsurance does not relieve us of liability to our insureds. Under our current primary reinsurance contract, the premium ceded to the reinsurers is based on a fixed rate applied to policy premium for that coverage layer. During the year, estimated payments are made to the reinsurers, and a final adjustment is made at the end of the year to reflect actual premium earned in accordance with the treaty. For the years through 2002, we retained risk exposure up to $500,000 for each and every claim. Beginning January 1, 2003, the retention level increased to $1,000,000 for each and every claim. For 1999 and prior years, in accordance with one of our primary reinsurance contracts, the portion of the policyholder premium ceded to the reinsurers was swing-rated or experience-rated on a retrospective basis. This swing-rated cession program is subject to a minimum and maximum premium range to be paid to the reinsurers in the future, depending upon the extent of losses actually paid by the reinsurers. A deposit premium is paid by us during the initial policy year. An additional liability, "retrospective premiums accrued under reinsurance treaties" is recorded by us to represent an estimate of net additional payments to be made to the reinsurers under the program, based on the level of loss and LAE reserves recorded. Like loss and LAE reserves, adjustments to prior year ceded premiums payable to the reinsurers are reflected in the results of the periods in which the adjustments are made. The swing-rated reinsurance premiums are estimated in a manner consistent with the estimation of our loss reserves, and therefore contain uncertainties like those inherent in the loss reserve estimate. Our practice for accounting for the liability for retrospective premiums accrued under reinsurance treaties is to record the current year swing-rated reinsurance premium at management's best estimate of the ultimate liability, which was generally the maximum rate payable under terms of the treaty. Due to the long tail nature of the medical professional liability insurance business, it takes several years for the losses for any given report year to fully develop. Since the ultimate liability for reinsurance premiums depends on the ultimate losses, among other things, it is several years after the initial reinsurance premium accrual before the amount becomes known. During the intervening periods, reevaluations are made and adjustments to the accrued retrospective premiums are made as considered appropriate by management. Exposure to individual losses in excess of $1 million is known as excess layer coverage. Excess layer premiums are recorded as current year reinsurance ceded costs. Under the excess layer treaties, prior to 2000 we ceded to our reinsurers over 90% of our exposure. Effective since January 1, 2000, we cede 100% of our risks and premiums related to these coverage layers. Investment portfolio. Our investment portfolio is composed principally of fixed maturity securities classified as available-for-sale. All securities with gross unrealized losses at the balance sheet date are evaluated for evidence of other-than-temporary impairment on a quarterly basis. We write down to fair value any security with an impairment that is deemed to be other-than-temporary in the period the determination is made. The assessment of whether such impairment has occurred is based on management's case-by-case evaluation of the underlying reasons for the decline in fair value. Management considers a wide range of factors and uses its best judgment in evaluating the cause of the decline in the estimated fair value of the security and in assessing the prospects for near-term recovery. Factors considered in the evaluation include but are not limited to: (1) interest rates; (2) market-related factors other than interest rates; and (3) financial conditions, business prospects and other fundamental factors specific to the securities issuer. Declines attributable to issuer fundamentals are reviewed in further detail. We have a security monitoring process which includes quarterly review by an investment committee comprised of members of our Board of Directors and representatives of policyholders. Our CEO and CFO also participate in the committee meetings in which our professional investment advisors review with the committee and management the analysis prepared by our investment manager of each security that has certain characteristics, reviewing deterioration of the financial condition of the issuer; the magnitude and duration of unrealized losses; and the credit rating and industry of the issuer. The primary factors considered in evaluating whether a decline in value is other-than-temporary include: the length of time and the extent to which the fair value has been less than cost; the financial condition and near-term prospects of the issuer; whether the issuer is current on contractually obligated 30 interest and principal payments; and our intent and ability to retain the investment for a period of time sufficient to allow for any anticipated recovery. The evaluation for other-than-temporary impairments is a quantitative and qualitative process involving judgments which is subject to risks and uncertainties. The risks and uncertainties include changes in general economic conditions, the issuer's financial condition and the effects of changes in interest rates. Goodwill. In July 2001, the Financial Accounting Standards Board issued Statement of Financial Accounting Standards No. 142, "Goodwill and Other Intangible Assets" (SFAS 142). SFAS 142 changes the accounting for goodwill from an amortization method to an impairment-only approach. Amortization of goodwill ceased upon adoption of SFAS 142 on January 1, 2002. Our goodwill asset, $7.3 million as of December 31, 2003, resulted from the 1999 acquisition of three businesses which now operate as divisions of the Practice Management Services Segment. We completed our initial goodwill impairment testing under SFAS 142 and concluded that the goodwill asset was not impaired as of the date of implementation of SFAS 142, nor was it impaired as of December 31, 2003. The basic steps involved in the goodwill impairment test are (1) identification of the reporting unit to be tested; and (2) calculation of the current fair value of the reporting unit and comparing it to the carrying value. If the current fair value of the reporting unit exceeds the carrying value, goodwill is not impaired. Because the acquired divisions are not publicly traded, a discounted cash value calculation is used to determine the current fair value of the unit. Estimates as to future performance of the divisions along with current market value indicators provide the basis for determination of the current fair value of the unit. There is no guarantee of either the accuracy of the estimate of future performance of the divisions or of the accuracy of current market value indicators, since the real test of market value is what a potential acquirer is willing to pay. RECENT INDUSTRY PERFORMANCE Our results of operations have historically been influenced by factors affecting the medical professional liability industry in general. The operating results of the U.S. medical professional liability industry have been subject to significant variations over time due to competition, general economic conditions, judicial trends and fluctuations in interest rates. We actively monitor industry trends and consider them in relation to our circumstances when setting rates or establishing reserves. The industry trends noted in the prior two years continued through 2003 and into 2004. The November/December 2003 issue of Contingencies, published by the American Academy of Actuaries, reported that the industry is now entrenched in the third medical malpractice crisis since the mid-1970s, noting that the current crisis may be defined by St. Paul's decision to exit the market, followed by PHICO, Reliance, Frontier, and MIIX. This articles concludes, among other things, that the driver of the crisis is a sustained 25% jump in claims payments over a two-year period, and that the data supports the premise that caps on noneconomic damages are an effective means of reducing malpractice costs. According to the January 2003 Best's Review, published by A.M. Best, in 2002, physicians across the country were faced with higher medical professional liability insurance premiums and fewer companies offering the coverage. The escalation in premium rates in recent years is a reflection of rising frequency and severity of claims at a time when premium rates were depressed thereby exacerbating insurers' poor operating performance. The medical professional liability insurance marketplace is adjusting to the departure of The St. Paul Companies, the largest medical professional liability insurer at that time, from the sector, while other companies have scaled back their market share or left some states entirely. Of the 12 states identified by A.M. Best as having a crisis in medical care stemming from the lack of availability of medical professional liability insurance, only one - West Virginia - falls into our market territory. Two of our other market jurisdictions, Virginia and Delaware, have been significantly impacted by the changes in market profile described by Best's Review. In the January 2001 issue of Best's Review, A.M. Best predicted trends to include sustained price increases and worsening 31 claims severity. The realization of this prediction throughout 2001 and 2002 ultimately resulted in the change in the entire medical professional liability insurance market as a number of the insurance providers experienced adverse financial results and subsequently withdrew from the market. Medical professional liability lawsuits have been identified as a key factor in the rising cost of the U.S. tort system according to an article in the February 17, 2003, issue of BestWeek, a publication of A.M. Best. The article further states that since 1975, medical professional liability tort costs rose an average of 11.6% a year, outpacing the average overall growth in tort costs of 9.4% over the same period. The February, 2003 issue of Best's Review reports that between 1999 and 2000, median professional liability jury awards increased 43%, causing a rise in medical professional liability insurance rates. Several of the jurisdictions in which we operate have not adopted tort reform, most notably the District of Columbia which had the highest cumulative mean medical professional liability indemnity payment level for the ten-year period ending December 31, 2002, according to the latest data available from the National Practitioner Data Bank. OVERVIEW While financial results for 2003 were disappointing, we achieved significant accomplishments in 2003. We successfully deployed a significant amount of capital in our growth territories of Delaware and Virginia, with written premium increasing 38%. Cash flow from operations was $20.6 million in 2003, a record level for NCRIC. Our business model is intact and we anticipate continued progress in 2004 and 2005 toward achieving our return on equity target. The insurance premium rate structure for policies with 2004 effective dates is designed to produce a combined ratio of 96.5% and a 10% return on equity of deployed capital. We restructured our investment portfolio to strengthen the overall credit quality of the fixed income portfolio and we diversified the portfolio to add a common stock equity component. We merged the two companies writing insurance into one to achieve efficiencies within administrative operations. A key aspect of the mission of our insurance business is to provide financial protection for our policyholders at rates that produce a fair return on capital invested by our shareholders. A fundamental of profitable insurance business is appropriate pricing of our insurance policies. Two of the most important elements of premium rates are assumptions about costs of losses which will be sustained under the insurance contracts we issue and the investment income that will be generated by funds between the time of premium collection and claim payment. Both of these elements require us to make estimates of what will happen in the future. We take a disciplined approach to develop the prices for our insurance policies, however, there is no assurance that we will accurately predict future developments of loss costs or investment returns. As described in Recent Industry Performance above, the tort environment continues to drive loss costs upward. We believe that our many years of successful operation in the District of Columbia, which over the past ten years has the highest mean indemnity payments of any jurisdiction, prepares us to successfully meet the challenges presented by the pressures in the judicial environment. The adverse verdict in the hospital premium collection litigation is unfortunate. We believe that the verdict was wrong. Since we believe the verdict was unfounded, we have not accrued any potential loss from this litigation. 32 CONSOLIDATED NET INCOME Years ended December 31, 2003, 2002 and 2001 Year ended December 31, 2003 compared to year ended December 31, 2002 Net income was a loss of $4.2 million for the year ended December 31, 2003 compared to income of $742,000 for the year ended December 31, 2002. 2003 results were negatively impacted by adverse development of claims originally reported in earlier years. The operating results of our insurance segment for the year ended December 31, 2003 were primarily driven by growth in new business written and the increase in the estimate of loss reserves for claims reported in prior years. For the year, new business premium written was $10.5 million compared to $12.7 million for 2002. The new business written coupled with the increased premium rates resulted in a 57% increase in net premiums earned. The strain on current period earnings as a result of the large increase in new business written, combined with investment yield declines, resulted in pressure on short-term profitability. While the cost for claims reported in 2003 increased due to the rise in exposures, the development of losses for claims originally reported in 2001 and 2002 reduced pre-tax earnings for 2003. The re-estimation of losses was driven by two primary factors - increases in the estimate of direct losses, primarily in Virginia for the 2001 and 2002 report years, and a change in estimate of the level of reinsurance to be recovered for the losses reported in the years 2000, 2001 and 2002. Our practice management segment earnings in 2003 decreased compared to 2002 primarily as a result of a decrease in client revenue combined with a decrease in expenses. Client revenue decreases stem from a reduction in non-recurring consulting assignments; as medical practice income comes under increasing pressure due to reductions in the payer system, physicians have less discretionary funds available for consultant engagements. Expense decreases are due to reductions in operating expense consistent with the changes in revenue levels. Since the size of our practice management business relative to our entire business has decreased as the insurance segment has increased, this business no longer meets the requirements for separate segment reporting. Therefore, we intend to not report this business as a separate segment in future periods. Three months ended December 31, 2003 compared to three months ended December 31, 2002 Net income for the fourth quarter of 2003 was a loss of $5.6 million compared to income of $801,000 in the fourth quarter of 2002. The 2003 fourth quarter result was driven by adverse development of $6.0 million on prior year losses in addition to an increased reserving level on 2003 losses. The loss reserve development was estimated based on new information on specific losses and related revision of estimates of loss trends, primarily in report years 2001 and 2002, combined with a re-estimation of reinsurance to be recovered on losses in the 2000, 2001 and 2002 report years based on actual development as those years mature. Related to the change in estimate of losses, the reinsurance premium on prior year losses covered by the swing-rated reinsurance program was a charge of $931,000 in the fourth quarter of 2003 compared to a credit of $106,000 in the fourth quarter of 2002. Year ended December 31, 2002 compared to year ended December 31, 2001 Net income totaled $742,000 for the year ended December 31, 2002 compared to $1.6 million for the year ended December 31, 2001. Year-to-date 2002 results were negatively impacted by the increase in allowance for uncollectible premium receivable and unfavorable development of losses on claims reported in prior years. Net realized investment losses, after tax, for the year ended December 31, 2002 totaled $86,000 compared to net realized investment losses of $183,000 for the year ended December 31, 2001. The operating results of our insurance segment for the year ended December 31, 2002 were primarily driven by the following factors. We continued to experience a significant increase in new business written in 2002. For the year, new business written (excluding the 100% ceded HCA program), was $12.7 million, up $0.5 million or 4%, from $12.2 million for 2001. The rise in new business written coupled with the increased premium rates resulted in a 46% increase in net premiums earned. The strain on current period earnings as a result of the large increase in new business written, combined with investment yield declines, resulted in pressure on short-term profitability. While the cost for claims reported in 2002 increased due to the rise in exposure, the development of losses for claims originally reported in 2000 and 2001 reduced pre-tax earnings for 2002. 33 Our practice management segment earnings in 2002 decreased compared to 2001 primarily as a result of a decrease in client revenue combined with an increase in expenses. Client revenue decreases stem from a reduction in non-recurring consulting assignments; as medical practice income comes under increasing pressure due to reductions in the payer system, physicians have less discretionary funds available for consultant engagements. Expense decreases are due to the cessation of goodwill amortization due to the implementation of SFAS 142 beginning January 1, 2002, offset by expenses associated with the transition of client service for two of the former owners as they moved towards the expiration of their employment contracts at the end of 2002 and other transitional costs associated with the continued integration of the purchased companies. Three months ended December 31, 2002 compared to three months ended December 31, 2001 Net income for the fourth quarter of 2002 was $801,000 compared to a net loss of $312,000 in the fourth quarter of 2001. The 2002 fourth quarter result includes realized investment gains, net of tax, of $312,000 compared to realized investment losses, net of tax, of $312,000 in the fourth quarter of 2001. The pre-tax operating result for the insurance segment was income of $677,000 in 2002 compared to $228,000 in 2001, respectively. For the practice management services segment, the fourth quarter result for 2002 was pre-tax income of $37,000 compared to a pre-tax loss of $159,000 for the fourth quarter of 2001. NET PREMIUMS EARNED The following table is a summary of our net premiums earned: Year ended December 31, ------------------------------------ 2003 2002 2001 -------- -------- -------- (in thousands) Gross premiums written ....................... $ 71,365 $ 51,799 $ 34,459 Change in unearned premiums .................. (10,342) (7,686) (6,267) -------- -------- -------- Gross premiums earned ........................ 61,023 44,113 28,192 Reinsurance premiums ceded related to: Current year .............................. (12,833) (14,429) (8,992) Prior years ............................... (926) 406 1,696 -------- -------- -------- Total reinsurance premiums ceded ........ (13,759) (14,023) (7,296) -------- -------- -------- Net premiums earned before renewal credits ... 47,264 30,090 20,896 Renewal credits .............................. -- 8 (293) -------- -------- -------- Net premiums earned .......................... $ 47,264 $ 30,098 $ 20,603 ======== ======== ======== Year ended December 31, 2003 compared to year ended December 31, 2002 Gross premiums written increased by $19.6 million, or 38%, to $71.4 million for the year ended December 31, 2003 from $51.8 million for the year ended December 31, 2002, due to net new business written, which is new business net of lost business, combined with the premium rate increases, which averaged 27%. The gross premiums written include premiums for retrospectively rated programs of $1.1 million for the year ended December 31, 2003 and $2.2 million for the year ended December 31, 2002. Gross premiums written also include $3.2 million in 2003 and $1.3 million in 2002 for extended reporting endorsements. Gross premiums written on excess layer coverage increased $3.6 million to $10.2 million for the year ended December 31, 2003 from $6.6 million for the year ended December 31, 2002. The change in unearned premiums for the period increased by $2.6 million to $10.3 million for the year ended December 31, 2003 from $7.7 million for the year ended December 31, 2002. This increase resulted from net new business written throughout the year combined with premium rate increases. Gross premiums earned increased $16.9 million, or 38%, to $61.0 million for the year ended December 31, 2003 from $44.1 million for the year ended December 31, 2002. The increase was primarily due to $14.3 million 34 for premiums earned under basic medical professional liability insurance and $2.5 million for excess limits coverage. Extended reporting endorsements premium is earned in the same period as it is written. Reinsurance premiums ceded decreased by $0.2 million to $13.8 million for the year ended December 31, 2003 from $14.0 million for the year ended December 31, 2002. The decrease was the result lower reinsurance premium rates, partially offset by higher gross earned premiums and additional premium ceded related to prior years. Reinsurance premiums are affected by current year premiums payable to the reinsurers, as well as the retrospective adjustments to accruals for prior year premiums. Current year reinsurance premiums ceded decreased by $1.6 million, or 11.4%, to $12.8 million for the year ended December 31, 2003 from $14.4 million for the year ended December 31, 2002. This decrease was due to lower reinsurance premium rates charged by reinsurers as a result of the increase in NCRIC's retention level to $1 million from $500,000, partially offset by the increase in gross earned premiums. Reinsurance premiums related to prior years under the swing-rated treaty were a charge of $0.9 million in 2003 and a benefit of $0.4 million in 2002 due to loss development of reinsured losses compared to our prior estimates. Generally, losses covered by the swing-rated treaty are in the range excess of $500,000 to $1 million. Loss development results from the re-estimation and settlement of individual losses. The 2003 change is due to an increase in the estimate of losses covered by the swing-rated treaty in the 1997 and 1999 years. The 2002 change is primarily reflective of the favorable loss development in the 1995, 1997 and 1998 coverage years. As claims are brought to conclusion, each year there are fewer outstanding claims in the years covered by this reinsurance treaty. While the potential for loss development impacting this reinsurance coverage is reduced each year as the inventory of open claims is reduced, until all claims covered by the treaty are closed the potential remains for changes from current estimates. As of December 31, 2003, there are 36 open claims in the years covered by swing-rated reinsurance compared to 48 open claims as of December 31, 2002. The liability "retrospective premiums accrued under reinsurance treaties" increased to $1.8 million at December 31, 2003 from $0.6 million at December 31, 2002. Renewal credits for the years ended December 31, 2003 and 2002, reflect our decision to not provide a renewal premium credit for 2003 or 2004 renewals. Net premiums earned increased by $17.2 million, or 57.1%, to $47.3 million for the year ended December 31, 2003 from $30.1 million for the year ended December 31, 2002. The increase reflects the $16.9 million growth in gross earned premiums supplemented by the lower reinsurance premiums ceded in 2003 compared to 2002. In 2002, we initiated a program to provide insurance coverage to physicians at four HCA hospitals in West Virginia. Under this arrangement, we cede 100% of the insurance exposure to a captive insurance company affiliated with the sponsoring hospitals. We receive a ceding commission for providing complete policy underwriting, claims and administrative services for these policies. While accounting standards require the premium written to be included as a part of our direct written premium, we have no net written nor net earned premium from this program. This program was terminated effective with July 1, 2003 renewals. The mix of business produced directly by us versus by agents has changed between years as shown on the following chart of new gross written premiums: Year Ended December 31, ------------------------ 2003 2002 ------- ------- (in thousands) Direct ............... $ 618 $ 2,309 Agent ................ 9,900 10,391 HCA .................. 0 793 ------- ------- $10,518 $13,493 ======= ======= Direct new business is primarily in the District of Columbia. The D.C. market does not provide significant opportunity for new business production. Agent-produced new business in 2003 came primarily from Delaware and 35 Virginia. In 2002, agent new business also included $403,000 for the Princeton hospital program which was discontinued in 2003. The distribution of premium written shows notable growth in our market areas outside of the District of Columbia. We continue to maintain strict underwriting standards as we expand our business. The following chart illustrates the components of gross premiums written by state as follows: Year Ended December 31, ------------------------------------ 2003 2002 --------------- --------------- (dollars in thousands) Amount % Amount % ------- --- ------- --- District of Columbia ..... $23,216 33% $21,796 42% Virginia ................. 22,640 32 14,863 29 Maryland ................. 8,819 12 5,663 11 West Virginia ............ 7,935 11 7,688 15 Delaware ................. 8,755 12 1,789 3 ------- --- ------- --- Total ............... $71,365 100% $51,799 100% ======= === ======= === Premium collection litigation. During 2000, it was determined that one of NCRIC's hospital-sponsored retrospective programs would not be renewed. In accordance with the terms of the contract, NCRIC billed the hospital sponsor, Columbia Hospital for Women Medical Center, Inc., for premium due based on the actual accumulated loss experience of the terminated program. Because the original 2000 bill was not paid when due, we initiated legal proceedings to collect. As of December 31, 2003 the amount due to NCRIC for this program was $3.0 million. NCRIC has accrued no amount of net receivable due to the pending litigation and questionable collectability. On February 13, 2004, a District of Columbia Superior Court jury rejected NCRIC's claim for premiums due and returned a verdict in favor of Columbia Hospital for Women Medical Center, Inc. (CHW) in counterclaims to the premium collection litigation initiated by NCRIC. The jury awarded $18.2 million in damages to CHW. NCRIC filed post-trial motions on March 5, 2004, to set aside the verdict or reduce the amount of the award. Since we believe the verdict against NCRIC was wrong and that we will ultimately prevail, no liability has been accrued in the financial statements for any possible loss arising from this litigation. Legal expenses incurred for this litigation in 2004 are estimated to be approximately $750,000. The expenses associated with the $19.5 million appellate bond and the collateral letter of credit are estimated to be approximately $300,000. Year ended December 31, 2002 compared to year ended December 31, 2001 Gross premiums written increased by $17.3 million, or 50%, to $51.8 million for the year ended December 31, 2002 from $34.5 million for the year ended December 31, 2001 due to net new business written combined with the premium rate increases, which averaged 14%. The gross premiums written include premiums for retrospectively rated programs of $2.2 million for the year ended December 31, 2002 and $1.4 million for the year ended December 31, 2001. Written premium in 2002 included $0.4 million for the billing of previously accrued premium for one of the retrospectively rated risk sharing programs discussed in the "Premium Collection Litigation" section below. Gross premiums written on excess layer coverage increased $2.1 million to $6.6 million for the year ended December 31, 2002 from $4.5 million for the year ended December 31, 2001. The change in unearned premiums for the period increased by $1.4 million to $7.7 million for the year ended December 31, 2002 from $6.3 million for the year ended December 31, 2001. This increase resulted from net new business written throughout the year combined with premium rate increases. Gross premiums earned before renewal credits increased $15.9 million, or 56%, to $44.1 million for the year ended December 31, 2002 from $28.2 million for the year ended December 31, 2001. The increase was 36 primarily due to $13.2 million of additional premiums earned under basic medical professional liability insurance and $2.0 million of additional gross premiums earned for excess limits coverage. Reinsurance premiums ceded increased by $6.7 million to $14.0 million for the year ended December 31, 2002 from $7.3 million for the year ended December 31, 2001. The increase was primarily the result of the increase in gross premiums earned. Reinsurance premiums are affected by current year premiums payable to the reinsurers, as well as the retrospective adjustments to accruals for prior year premiums. Current year reinsurance premiums ceded increased by $5.4 million, or 60%, to $14.4 million for the year ended December 31, 2002 from $9.0 million for the year ended December 31, 2001. This increase was due to the increased gross premium reinsured, including an increase of $2.0 for excess limit coverage which was 100% ceded to unaffiliated reinsurers. The reinsurance premium rates in 2002 were unchanged from the 2001 level. Reinsurance premiums related to prior years under the swing-rated treaty were reduced by $0.4 million in 2002 and $1.7 million in 2001 due to favorable loss development of reinsured losses compared to our prior estimates. Generally, losses covered by the swing-rated treaty are in the range excess of $500,000 to $1 million. Loss development results from the re-estimation and settlement of individual losses. The 2002 change is primarily reflective of the favorable loss development in the 1995, 1997 and 1998 coverage years. The 2001 change is primarily reflective of the favorable loss development in the 1992 and 1996 coverage years. As claims are brought to conclusion, each year there are fewer outstanding claims in the years covered by this reinsurance treaty. The potential for loss development impacting this reinsurance coverage is reduced each year as the inventory of open claims is reduced. While loss development on an aggregate basis has been favorable, there is no guarantee that development for the remainder of the unresolved claims will follow the same pattern. The liability "retrospective premiums accrued under reinsurance treaties" decreased to $0.6 million at December 31, 2002 from $2.4 million at December 31, 2001. Renewal credits for the year ended December 31, 2002, reflect our decision to not provide a renewal premium credit for 2003 renewals. Net premiums earned increased by $9.5 million, or 46%, to $30.1 million for the year ended December 31, 2002 from $20.6 million for the year ended December 31, 2001. The increase reflects the $15.9 million growth in gross earned premiums and the lower renewal credits partially offset by the $6.7 million higher reinsurance premiums in 2002 compared to 2001. In 2002, we initiated a program to provide insurance coverage to physicians at four HCA hospitals in West Virginia. Under this arrangement, we cede 100% of the insurance exposure to a captive insurance company affiliated with the sponsoring hospitals. We receive a ceding commission for providing complete policy underwriting, claims and administrative services for these policies. While accounting standards require the premium written to be included as a part of our direct written premium, we have no net written nor net earned premium from this program. American Captive Corporation (ACC), our subsidiary, developed its first protected-cell captive, the Princeton Community Hospital Cell (West Virginia), in 2002. In anticipation of the initiation of the Princeton Cell within ACC, some insurance was underwritten by us during 2002 for policies that will be 100% reinsured by the Princeton Cell when it becomes active. The premium amounts for these policies are separately identified in the following table to aid comparisons. As of December 31, 2003 it was determined that this cell would not become operational. 37 The mix of business produced directly by us versus by agents has changed between years as shown on the following chart of new gross written premiums: Year Ended December 31, ----------------------- 2002 2001 ------- ------- (in thousands) Direct ................. $ 2,309 $ 1,206 Agent .................. 9,988 10,964 HCA .................... 793 -- Princeton Cell ......... 403 -- ------- ------- $13,493 $12,170 ======= ======= The distribution of premium written shows notable growth in our market areas outside of the District of Columbia. We continue to maintain strict underwriting standards as we expand our business. The following chart illustrates the components of gross premiums written by state as follows: Year Ended December 31, ------------------------------------- 2002 2001 ---------------- ---------------- (dollars in thousands) Amount % Amount % ------- --- ------- --- District of Columbia ............ $21,796 42% $17,486 51% Virginia ........................ 14,863 29 7,853 23 Maryland ........................ 5,663 11 5,236 15 West Virginia ................... 6,292 13 2,886 8 West Virginia, HCA .............. 993 1 -- -- West Virginia, Princeton Cell ... 403 1 -- -- Delaware ........................ 1,789 3 998 3 ------- --- ------- --- Total ...................... $51,799 100% $34,459 100% ======= === ======= === Premium collection litigation. During 2000, it was determined that one of our hospital-sponsored retrospective programs would not be renewed. This is the only retrospective program in which the full policy premium was not billed at the beginning of the policy period. Rather, and in accordance with the terms of the contract, in 2000 we billed the hospital sponsor $1.3 million, and an additional $700,000 was billed during 2002 based on the actual accumulated loss experience of the terminated program. As a result of the amount billed in 2002, written premium for the year 2002 increased by a net amount of $372,000 over the same period in 2001 while net earned premium was unaffected by the billing. Because the original 2000 bill was not paid when due, we initiated legal proceedings to collect. We filed a motion for summary judgment, which was not decided as of December 31, 2002. The hospital sponsor stopped admitting patients in May 2002 and sold its principal assets during the third quarter of 2002. Although we continue to pursue the claim, based on information received during the third quarter of 2002 and consultation with legal counsel, it appears that the hospital assets may not be sufficient to cover its liabilities, including our claim. Accordingly, we increased our allowance for uncollectibility by $1.2 million to cover 100% of the amount receivable. The charge for the allowance is included in underwriting expense. Since the amount due to us is significant, we will continue to pursue collection of the amount due. Legal fees incurred through the year ended December 31, 2002 for this action were approximately $180,000 higher than in 2001. 38 NET INVESTMENT INCOME Year ended December 31, 2003 compared to year ended December 31, 2002 Net investment income increased by $93,000, or 2%, for the year ended December 31, 2003 compared to the prior year reflecting a higher base of average invested assets partially offset by a decrease in yields. Net investment income for the year ended December 31, 2003 was $6.0 million compared to $5.9 million for the year ended December 31, 2002. Average invested assets, which include cash equivalents, increased by $42.3 million, or 38%, to $153.7 million for the year ended December 31, 2003, due to the proceeds from the issuance of stock and cash from operations. New investments were primarily directed to mortgage-backed securities; in addition, the investment portfolio added an allocation to common stocks as part of the strategy to protect the portfolio in a rising interest rate environment. The average effective yield was approximately 3.9% for the year ended December 31, 2003 and 5.3% for the year ended December 31, 2002. The tax equivalent yield was approximately 4.4% at December 31, 2003 and 5.9% at December 31, 2002. The change in investment yields is reflective of the market change in interest rates in 2003 compared to 2002 as well as being reflective of the new allocation to lower-yielding common stocks and the portfolio restructuring executed in the first half of 2003. Securities sold as a part of the restructuring generally had above market coupon rates and were therefore sold at gains. New securities acquired brought current market rate yields into the portfolio, thereby reducing the overall portfolio yield. Year ended December 31, 2002 compared to year ended December 31, 2001 Net investment income decreased by $221,000, or 4%, for the year ended December 31, 2002 compared to the prior year reflecting a decrease in yields partially offset by a higher base of average invested assets. Net investment income for the year ended December 31, 2002 was $5.9 million compared to $6.1 million for the year ended December 31, 2001. Average invested assets, which include cash equivalents, increased by $5.7 million, or 4%, to $111.4 million for the year ended December 31, 2002. New investments were primarily directed to corporate bonds, and tax-exempt securities with the strategy of maximizing after-tax returns with investment grade securities. The average effective yield was approximately 5.3% for the year ended December 31, 2002 and 5.8% for the year ended December 31, 2001. The tax equivalent yield was approximately 5.9% at December 31, 2002 and 6.3% at December 31, 2001. The change in investment yields is reflective of the market change in interest rates in 2002 compared to 2001. NET REALIZED INVESTMENT GAINS (LOSSES) Year ended December 31, 2003 compared to year ended December 31, 2002 Net realized investment gains were $1.9 million for the year ended December 31, 2003 compared to net realized investment losses of $131,000 for the year ended December 31, 2002. The 2003 gains resulted from portfolio restructuring implemented by our new fixed income investment portfolio manager to replace weak credits with stronger rated bonds as well as from routine portfolio management activity, partially offset by the recognition of an other than temporary impairment loss of $135,000 on an investment in common stock. The circumstance giving rise to the other-than-temporary impairment charge was a sharp decline in the value of the stock in 2003, which we do not expect to be temporary based on available financial information of the issuer. 2002 realized losses included an other-than-temporary impairment charge of $557,000 for a fixed maturity security issued by WorldCom. Year ended December 31, 2002 compared to year ended December 31, 2001 Net realized investment losses were $131,000 for the year ended December 31, 2002 compared to $278,000 for the year ended December 31, 2001. During the fourth quarter of 2002, we repositioned our portfolio to replace weak credits with stronger rated bonds, realizing a net gain of $473,000. This partially offset the losses realized in prior quarters of 2002. In 2002, we determined that one fixed maturity security, issued by WorldCom, had experienced an other-than-temporary impairment, and recorded a pre-tax investment loss of $557,000, reducing the 39 carrying value to fair value during the second quarter when the determination was made. Additionally, in 2001, we determined that an equity security consisting of common stock experienced an other-than-temporary impairment. Accordingly, we recorded a pre-tax impairment loss of $300,000 in 2001 relating to that investment. For securities sold during 2002 at a loss, the following is a summary of facts and circumstances related to the securities: Five securities, all corporate fixed maturities, were sold for consideration totaling $2.5 million resulting in realized pre-tax losses totaling $1.0 million. In 2002, prior to the sale, these securities experienced a decline in fair value of $1.1 million from December 31, 2001. Three additional securities, all corporate fixed maturities, were sold for consideration totaling $1 million, resulting in pre-tax realized losses of approximately $430,000. The fair value of these securities had not changed significantly in 2002 compared to December 31, 2001. All of these securities were sold upon the recommendation of the outside investment manager, based upon the desire to maintain the overall credit quality of the portfolio or in response to the underlying business fundamentals relating to the securities. Finally, upon exercise of an issuer call option, one preferred stock produced consideration of $1.1 million and a pre-tax realized loss of $113,000. PRACTICE MANAGEMENT AND RELATED INCOME Revenue for practice management and related services is comprised of fees for the following categories of services provided: practice management; accounting; tax and personal financial planning; retirement plan accounting and administration; and other services. Year ended December 31, 2003 compared to year ended December 31, 2002 Practice management and related revenues decreased by $0.9 million, or 15.5%, to $4.9 million for the year ended December 31, 2003, from $5.8 million for the year ended December 31, 2002. This revenue consists of fees generated by NCRIC MSO through its HealthCare Consulting and Employee Benefits Services divisions. The decreased revenue was primarily a result of a reduced level of non-recurring and recurring assignments in the HealthCare Consulting division compared to 2002. Additionally, in the later part of 2003 there was some loss of clients and revenue resulting from the departure from NCRIC of two consultants. Year ended December 31, 2002 compared to year ended December 31, 2001 Practice management and related revenues decreased by $356,000, or 6%, to $5.8 million for the year ended December 31, 2002, from $6.2 million for the year ended December 31, 2001. This revenue consists of fees generated by NCRIC MSO through its HealthCare Consulting and Employee Benefits Services divisions. The decreased revenue was a result of a reduced level of non-recurring consulting assignments in the HealthCare Consulting division compared to 2001. OTHER INCOME Other income includes revenues from insurance brokerage, insurance agency and physician services, as well as service charge income from installment payments for our insurance premium billings. Year ended December 31, 2003 compared to year ended December 31, 2002 Other income increased $142,000, or 14%, to $1,155,000 for the year ended December 31, 2003 from $1.0 million for the year ended December 31, 2002. The increased revenue resulted primarily from service charge income from installment payments for our insurance premium billings. Year ended December 31, 2002 compared to year ended December 31, 2001 Other income increased $411,000, or 68%, to $1,013,000 for the year ended December 31, 2002 from $602,000 for the year ended December 31, 2001. The increased revenue resulted primarily from increased brokerage reinsurance treaty commission income generated by the increased current year reinsurance ceded premiums and from services fees generated by premium installment payments. In late 2001 we began offering an 40 installment payment option to our insureds. As a result, the revenue generated by service fees on installment payments grew throughout 2002 compared to 2001. LOSSES AND LOSS ADJUSTMENT EXPENSES INCURRED AND COMBINED RATIO RESULTS The expense for incurred losses and LAE for each year is summarized as follows. All loss expense amounts incurred are reported net of reinsurance amounts recoverable. Year Ended December 31, ------------------------------ 2003 2002 2001 ------- ------- -------- (in thousands) Incurred losses and LAE related to: Current year losses ................ $44,588 $24,063 $ 23,056 Prior years loss development ....... 5,885 2,766 (4,198) ------- ------- -------- Total incurred for the year ....... $50,473 $26,829 $ 18,858 ======= ======= ======== Traditionally, property and casualty insurer results are judged using ratios of losses and underwriting expenses compared to net premiums earned. Following is a summary of these ratios for each period. Year Ended December 31, ---------------------------- 2003 2002 2001 ------ ------ ------ Losses and LAE ratio: Current year losses ............. 94.3% 79.9% 111.9% Prior years loss development .... 12.5 9.2 (20.4) ------ ------ ------ Total losses and LAE ratio ....... 106.8 89.1 91.5 Underwriting expense ratio ....... 21.2 27.2 23.7 ------ ------ ------ Combined ratio ................... 128.0% 116.3% 115.2% ====== ====== ====== The combined ratio and its component loss and underwriting expense ratios are profitability measures used throughout the insurance industry as a relative measure of underwriting performance. Insurance premium rates are designed to cover the costs of providing insurance coverage. These costs include loss expenses arising from indemnity claims, costs required to adjudicate claims, and costs to issue and service insurance policies. The calculations show the cost of each expense component as a percentage of earned premium income. A general guide for interpreting the combined ratio is a lower ratio indicates greater profitability than does a higher ratio. 41 The resolution of some of the claims reported to us is determined through a trial. Following is a summary of the trial results for each period. Year Ended December 31, ----------------------- 2003 2002 2001 ---- ---- ---- Plaintiff verdicts ................... 11 5 5 Defense verdicts ..................... 22 13 13 Mistrials or hung juries ............. 0 4 2 -- -- -- Total trials ......................... 33 22 20 == == == Of the 11 plaintiff verdicts in 2003, four verdicts were awarded in excess of our $500,000 retention, and one verdict was in excess of our $1 million retention limit. Under the clash protection provided by our reinsurance program, our exposure to the retention limit was limited to three of the five verdicts. Of the five plaintiff verdicts in 2002, three verdicts were awarded in excess of our $500,000 retention. Of the five plaintiff verdicts in 2001, one verdict was awarded in excess of our $500,000 retention. Year ended December 31, 2003 compared to year ended December 31, 2002 Total incurred losses and LAE expense of $50.5 million for year ended December 31, 2003 represents an increase of $23.7 million compared to $26.8 million incurred for the year ended December 31, 2002. The total incurred losses are broken into two components - incurred losses related to the current coverage year and development on prior coverage year losses. Current year incurred losses increased by $20.5 million to $44.6 million for the year ended December 31, 2003 from $24.1 million for the year ended December 31, 2002, reflecting an increase in severity of reported claims, the rise in the level of liability exposure as a result of expanding business, and the increase in retention under our reinsurance program to $1 million for each and every loss from $500,000 for each and every loss in 2002. Prior year development results from the re-estimation and resolution of individual losses not covered by reinsurance, which are generally losses under $500,000. In 2003 we experienced unfavorable development of $5.9 million on estimated losses for prior years' claims. The re-estimation of loss cost takes into consideration a variety of factors including recent claims settlement experience, new information on open claims, and changes in the judicial environment. The primary factors driving our 2003 development, which is comprised of favorable development in the 1999 report year offset by adverse development in the 2000, 2001 and 2002 report years, include additional information on claims originally reported in prior years and interpretation of emerging settlement trends in our expansion market areas. The primary market territory driving the adverse loss development experience is Virginia claims reported in 2001 and 2002. Additionally, one 2001 claim in West Virginia and 2002 Maryland claims contributed to the adverse development. In addition, the estimate of reinsurance recoverable, primarily on 2000, 2001 and 2002 losses across all our market territories, declined. An increase in severity was first noted in 1996 and continued through 2003 for claims reported in the District of Columbia. The increase in severity reflects the growing size of plaintiff verdicts and settlements. Our escalation in this adverse claims trend is similar to the conditions faced by many medical professional liability insurance carriers across the nation. While an increase in severity would tend to cause loss ratios to deteriorate, our reinsurance program provides a layer of protection against the increase in severity of losses. In the market territories outside of the District of Columbia, or our expansion market areas, our experience covers a time-period insufficient to make a complete determination on severity trends. In these new market areas, we carefully evaluate developing data to identify and recognize emerging trends as soon as possible. The total losses and LAE ratio was increased by 13 points for the year ended December 31, 2003 and was increased by 9 points for the year ended December 31, 2002 as a result of prior years loss development. The 2003 change is primarily reflective of favorable loss development for the 1999 report years, more than offset by adverse development in the 2000, 2001 and 2002 loss years; whereas, the 2002 change is primarily reflective of favorable 42 loss development for the 1996 and 1999 loss years, more than offset by adverse development in the 1998, 2000 and 2001 loss years. The underwriting expense ratio decreased to 21.2% for the year ended December 31, 2003 from 27.2% for the year ended December 31, 2002. In 2002 underwriting expenses included $1.2 million for a reserve against the hospital-sponsored program receivable, as previously discussed. A similar charge was unnecessary in 2003, contributing 4.1 points of improvement to the underwriting expense ratio. Underwriting expenses increased $1.8 million to $10.0 million for the year ended December 31, 2003 from $8.2 million for the year ended December 31, 2002. The 22% increase in underwriting expenses was primarily attributable to the growth in expenses, consisting primarily of commissions, directly related to the expansion in business, consistent with the growth in premium. The combined ratio increased to 128.0% for the year ended December 31, 2003 from 116.3% for the year ended December 31, 2002. The primary factor driving the increased combined ratio was the adverse development of losses reported in prior years. While adverse development directly contributed 3.3 points of the increase, the experience on 2001 and 2002 adverse development was factored into the estimate of 2003 incurred losses, resulting in an increase in the current year component of the combined ratio. The statutory combined ratio was 129.4% for the year ended December 31, 2003, and 111.8% for the year ended December 31, 2002. This increase stems from the same factors noted previously. Three months ended December 31,2003 compared to three months ended December 31, 2002 Three Months Ended December 31, ------------------------------- 2003 2002 --------- --------- (in thousands) Incurred losses and LAE related to: Current year losses ................. $ 13,403 $ 6,759 Prior years loss development ........ 5,987 998 --------- --------- Total incurred for the quarter.... $ 19,390 $ 7,757 ========= ========= Current year losses ................. 108.2% 77.4% Prior years loss development ........ 48.4% 11.4% --------- --------- Total losses and LAE ratio ............ 156.6% 88.8% Underwriting expense ratio ............ 22.3% 21.8% --------- --------- Combined ratio ........................ 178.9% 110.7% ========= ========= Current year losses in the fourth quarter of 2003 totaled $13.4, million increasing over the level of the fourth quarter of 2002 and over the level of the prior quarters of 2003. While the number of new claims reported in the fourth quarter was the lowest experienced in 2003, the higher level of current year losses was established to take into consideration the prior year loss development trends that emerged during the year-end actuarial valuation. The loss ratio on current year losses at 108.3%, higher than previous quarters in 2003, reflects this recognition of higher severity. Additionally, the level of current year losses in 2003 was higher than in 2002 due to the increase in retention to $1 million in 2003 from $500,000 in 2002. Development on losses reported in prior years totaled $6.0 million in the fourth quarter of 2003. This adverse loss development emerged during the fourth quarter from two primary sources: o upward development on claims, primarily in Virginia and Maryland in 2001 and 2002; and o lower estimate of reinsurance to be recovered on losses in the 2000, 2001 and 2002 report years across all territories. Evaluations of individual claims are updated when additional information on each case is determined, often as a part of the preparation for trial. Case reserves on individual claims are raised when new information indicates a greater loss exposure. Actuarial reserves are established based on case reserves combined with historical loss development trends. The upward development in the fourth quarter on case reserves of individual claims was not consistent with 43 trends experienced previously. Therefore, in addition to the recognition of the upward development on individual claims, the actuarial estimates of losses were increased. NCRIC's retention of losses in the 2000, 2001 and 2002 report years is $500,000 for each and every loss. The estimate of reinsurance amounts to be recovered from reinsurers is based primarily on historical trends, combined with information on individual claims. In the first three quarters of 2003 NCRIC recognized in its losses a lesser estimate of reinsurance recoveries. The revised estimate prepared as of year-end 2003 further reduced the amount of estimated reinsurance recoveries on losses initially reported in prior years. Year ended December 31, 2002 compared to year ended December 31, 2001 Total incurred losses and LAE expense of $26.8 million for year ended December 31, 2002 represented an increase of $8.0 million, or 42%, compared to $18.9 million incurred for the year ended December 31, 2001. The total incurred losses are broken into two components - incurred losses related to the current coverage year and development on prior coverage year losses. Current year incurred losses increased by $1.0 million, or 4%, to $24.1 million for the year ended December 31, 2002 from $23.1 million for the year ended December 31, 2001, reflecting the rise in the level of liability exposure as a result of expanding business, combined with a moderation of claims frequency. Prior year development results from the re-estimation and resolution of individual losses not covered by reinsurance, which are generally losses under $500,000. In 2002 we experienced unfavorable development of $2.8 million on estimated losses for prior years' claims. The re-estimation of loss cost takes into consideration a variety of factors including recent claims settlement experience, new information on open claims, and changes in the judicial environment. The primary factors driving our 2002 development, which is comprised of favorable development in the 1999 report year offset by adverse development in the 1998, 2000 and 2001 report years, include additional information on claims originally reported in prior years and interpretation of emerging settlement trends in our expansion market areas. An increase in severity was first noted in 1996 and continued through 2002 for claims reported in the District of Columbia. The increase in severity reflects the growing size of plaintiff verdicts and settlements. Our escalation in this adverse claims trend is similar to the conditions faced by many medical professional liability insurance carriers across the nation. While an increase in severity would tend to cause loss ratios to deteriorate, our reinsurance program for losses in excess of $500,000 provides a layer of protection against the increase in severity of losses. In the market territories outside of the District of Columbia, or our expansion market areas, our experience covers a time-period insufficient to make a determination on severity trends. In these new market areas, we carefully evaluate developing data to identify and recognize emerging trends as soon as possible. The total losses and LAE ratio was increased by 9 points for the year ended December 31, 2002 and was decreased by 20 points for the year ended December 31, 2001 as a result of prior years loss development. The 2002 change is primarily reflective of favorable loss development for the 1996 and 1999 loss years, more than offset by adverse development in the 1998, 2000 and 2001 loss years; whereas, the 2001 change is primarily reflective of the favorable loss development for the 1992, 1996, 1997 and 1998 loss years, partially offset by adverse development in the 1995 loss year. The underwriting expense ratio increased to 27.2% for the year ended December 31, 2002 from 23.7% for the year ended December 31, 2001. This increase is reflective of the reserve against the hospital-sponsored program receivable of $1.2 million, as previously discussed. Underwriting expenses increased $3.3 million to $8.2 million for the year ended December 31, 2002 from $4.9 million for the year ended December 31, 2001. Of the 67% increase in underwriting expenses, 25% was attributed to the receivable allowance; this translates into an addition of 4.1% to the underwriting expense ratio. See "Underwriting Expenses." 44 The combined ratio increased to 116.3% for the year ended December 31, 2002 from 115.2% for the year ended December 31, 2001. The primary factor driving the increased combined ratio was the increase in underwriting expenses offset by a lower incurred loss ratio. The statutory combined ratio was 111.8% for the year ended December 31, 2002, and the same for the year ended December 31, 2001. This includes a slight decrease in the loss ratio offset by a slight increase in the expense ratio, reflecting the same premium, loss and expense factors noted previously. LOSSES AND LOSS ADJUSTMENT EXPENSES LIABILITY The losses and LAE reserve liabilities for unpaid claims as of each period are as follows: At December 31, --------------------- 2003 2002 -------- -------- (in thousands) Liability for: Loss ............................... $ 87,778 $ 70,314 Loss adjustment expense ............ 38,213 33,708 -------- -------- Total liability ..................... $125,991 $104,022 ======== ======== Reinsurance recoverable on losses ... $ 48,100 $ 43,231 ======== ======== Number of cases pending ............. 616 517 Each case represents claims against one or more policyholders relating to a single incident. Losses in the medical professional liability industry can take up to eight to ten years, or occasionally more, to fully resolve. Amounts are not due from the reinsurers until we pay a claim. We believe that all of our reinsurance recoverables are collectible. See "Business - Reinsurance" for a discussion on the reinsurance program. UNDERWRITING EXPENSES For 2003, salaries and benefits accounted for approximately 25% of other underwriting expenses, bad debt expense 5%, with professional fees, including legal, auditing and director's fees, accounting for approximately 18% of the underwriting expenditures. Premium taxes, guaranty assessments and commissions comprise the balance. Guaranty fund assessments are based on industry loss experience in the jurisdictions where we do business, and are not predictable. Year ended December 31, 2003 compared to year ended December 31, 2002 Underwriting expenses increased $1.8 million, or 22%, to $10.0 million for the year ended December 31, 2003 from $8.2 million for the year ended December 31, 2002. The increase in expenses primarily stems from the increase in new business, particularly agent-produced business, through increases in commissions, travel, and other underwriting costs. In addition, expenses increased for ceding allowances as a result of the change in the primary reinsurance treaty effective for 2003, legal fees incurred for the collection litigation initiated by us as more fully discussed in the section "Net Premiums Earned," and $364,000 of expense resulting from a fraudulent act of a former sales agent. Although we believe it is reasonably possible that we could incur additional expense as a result of the fraudulent act, the amount or timing of any expense is not reasonably estimable at this time. Year ended December 31, 2002 compared to year ended December 31, 2001 Underwriting expenses increased $3.3 million, or 67%, to $8.2 million for the year ended December 31, 2002 from $4.9 million for the year ended December 31, 2001. The increase in expenses primarily stems from the increase in new business, particularly agent produced business, through increases in commissions, travel, and other underwriting costs. These expenses were partially offset by an increase in ceding allowances as a result of the increase in premiums earned. Underwriting expenses also increased due to legal fees incurred for the collection 45 litigation initiated by us and for the $1.2 million addition to the allowance for uncollectible premiums, as more fully discussed in the section "Net Premiums Earned." In addition, we received guaranty fund assessments totaling $355,000 stemming from the insolvency of PHICO Insurance Company. There is the possibility we could be assessed additional amounts in the future. However, since the amount of any potential future assessment is not reasonably estimable at this time, no additional expense accrual has been recorded. PRACTICE MANAGEMENT AND RELATED EXPENSES Practice management and related expenses consist primarily of expenses, such as salaries, general office expenses and interest on debt, related to NCRIC MSO operations of the businesses acquired January 4, 1999. The management services organization was established in 1997 to provide physicians with a variety of administrative support and other services but did not have substantive operations until 1998. Year ended December 31, 2003 compared to year ended December 31, 2002 Practice management and related expenses decreased $589,000, or 10%, to $5.2 million for the year ended December 31, 2003 compared to $5.8 million for the year ended December 31, 2002. Expense decreased primarily due to reductions in staffing commensurate with the reductions in revenue. A portion of this decrease stemmed from the elimination of costs associated with the transition of client service for two of the former owners as their employment contracts expired. Year ended December 31, 2002 compared to year ended December 31, 2001 Practice management and related expenses decreased $252,000, or 4%, to $5.8 million for the year ended December 31, 2002 compared to $6.1 million for the year ended December 31, 2001. Expense decreased due to the cessation of goodwill amortization with the implementation of SFAS 142 effective January 1, 2002 partially offset by additional expenses associated with the transition of client service for two of the former owners as they moved towards the expiration of their employment contracts at the end of 2002 and other transitional costs associated with the continued integration of the purchased companies. INTEREST EXPENSE Interest expense was incurred for the debt service on the Trust Preferred Securities issued in December, 2002. Interest expense for the year ended December 31, 2003 totaled $826,000, a full year of interest, compared to $62,000, a partial month of interest in the prior year. The interest rate in 2003 averaged 5.31% and the interest rate in 2002 was 5.42%. OTHER EXPENSES Other expenses include expenditures for holding company and subsidiary operations which are not directly related to the issuance of medical professional liability insurance or practice management and related operations, including insurance brokerage, insurance agency, and captive development. In April 2001, we announced the formation of ACC, a wholly owned subsidiary and the first captive insurance company to be licensed in the District of Columbia under the Captive Insurance Act of 2000. As a captive insurance company, ACC was established to provide an alternative risk-financing vehicle for affinity groups. The captive program is marketed to organizations and groups wishing to finance and manage their own risk. During 2003, ACC incurred $151,000 in expenses. As of December 31, 2003, ACC does not have any active protected cells. Year ended December 31, 2003 compared to year ended December 31, 2002 Other expenses of $1.7 million for the year ended December 31, 2003 compares to other expense of $1.4 million for the year ended December 31, 2002. Expense increases are for holding company operations. 46 Year ended December 31, 2002 compared to year ended December 31, 2001 Other expenses of $1.4 million for the year ended December 31, 2002 increased $160,000, or 13% compared to the year ended December 31, 2001. Expense increases are for captive business development costs and holding company operations. INCOME TAXES Our effective tax rate is lower than the federal statutory rate principally due to nontaxable investment income. Year Ended December 31, ------------------------ 2003 2002 2001 ---- ---- ---- Federal income tax at statutory rates .. 34% 34% 34% Tax exempt income ...................... 6 (89) (12) Dividends received ..................... 0 (21) (4) Goodwill amortization .................. 0 0 5 Other, net ............................. (1) (1) 4 --- --- --- Income tax at effective rates .......... 39% (77)% 27% === === === Our net deferred tax assets are created by temporary differences that will result in tax benefits in future years due to the differing treatment of items for tax and financial statement purposes. The primary difference is the requirement to discount or reduce loss reserves for tax purposes because of their long-term nature. At December 31, ------------------------- 2003 2002 ---------- ---------- Deferred income tax asset ............. $5,307,000 $3,789,000 Year ended December 31, 2003 compared to year ended December 31, 2002 The tax benefit for the year ended December 31, 2003 was $2.7 million compared to $0.3 million for the year ended December 31, 2002. A federal tax benefit was incurred in 2003 due primarily to the pre-tax loss. In addition, the effective tax benefit rate improved by 6% due to tax exempt income. The increase in the deferred income tax asset to a balance of $5.3 million as of December 31, 2003 resulted primarily from the growth of the insurance business, particularly in unearned premiums and loss reserves where the timing of recognition for financial statement and tax return reporting differ. Year ended December 31, 2002 compared to year ended December 31, 2001 The tax benefit for the year ended December 31, 2002 was $322,000 compared to tax expense of $597,000 for the year ended December 31, 2001. The Federal corporate income tax rate of 34% was adjusted to an effective tax benefit rate of 77% for the year ended December 31, 2002 due to tax-exempt income and nontaxable dividends. The increase in the deferred income tax asset to a balance of $3.8 million as of December 31, 2002 resulted primarily from the growth of the insurance business, particularly in unearned premiums and loss reserves where the timing of recognition for financial statement and tax return reporting differ, in addition to completion of the amortization of the deferred tax liability that had arisen from a change in tax accounting method four years ago. The increase in the deferred income tax asset was partially reduced by the deferred tax liability on unrealized investment gains. 47 FINANCIAL CONDITION, LIQUIDITY AND CAPITAL RESOURCES NCRIC Group, parent company Financial condition and capital resources. We are a stock holding company whose operations and assets primarily consist of our ownership of NCRIC, Inc. and NCRIC MSO, Inc. We assist our subsidiaries in their efforts to compete effectively and create long-term growth. As a part of this strategy, we may seek to take advantage of acquisition opportunities and alternative financing. Second Step Conversion and Public Offering. On June 24, 2003, a plan of conversion and reorganization was approved by the members of NCRIC, A Mutual Holding Company and by the shareholders of NCRIC Group, Inc. In the conversion and related stock offering, the Mutual Holding Company offered for sale its 60% ownership interest in NCRIC Group. As a result of the conversion and stock offering, the Mutual Holding Company ceased to exist, and NCRIC Group became a fully public company. In the conversion and stock offering, 4,143,701 shares of the common stock of NCRIC Group were sold to Eligible Members, Employee Benefit Plans, Directors, Officers and Employees and to members of the general public in a Subscription and Community Offering at $10.00 per share. The Subscription stock offering period expired on June 16, 2003. All stock purchase orders received in the offering were satisfied. As part of the conversion, 2,778,144 shares were issued to the former public stockholders of NCRIC Group. The exchange ratio was 1.8665 new shares for each share of NCRIC Group held by public stockholders as of the close of business on June 25, 2003. Accordingly, after the conversion, NCRIC Group had 6,921,845 shares outstanding. In December 2002, we completed the private placement sale of $15 million of 30-year floating rate trust preferred securities. The securities are callable at par five years from the date of issuance. The interest rate on the securities is floating at the 3-month London Interbank Offered Rate (LIBOR) plus 400 basis points. The initial rate is 5.42%. We contributed $13.5 million of the funds raised to the statutory surplus of our insurance subsidiaries. Liquidity. Liquidity is a measure of an entity's ability to secure enough cash to meet its contractual obligations and operating needs. Our cash flow from operations consists of dividends from our subsidiaries, if declared and paid, and other permissible payments from our subsidiaries, offset by holding company expenses, which consist of costs for corporate management and interest on the trust preferred securities. The amount of the future cash flow available to us may be influenced by a variety of factors, including NCRIC, Inc.'s financial results and regulation by the District of Columbia Department of Insurance, Securities and Banking. The payment of dividends to us by NCRIC, Inc. is subject to limitations imposed by the District of Columbia Holding Company System Act of 1993. Under the DC Holding Company Act, NCRIC, Inc. must seek prior approval from the Commissioner to pay any dividend which, combined with other dividends made within the preceding 12 months, exceeds the lesser of (A) 10% of the surplus at the end of the prior year or (B) the prior year's net income excluding realized capital gains. Net income, excluding realized capital gains, for the two years preceding the current year is carried forward for purposes of the calculation to the extent not paid in dividends. The law also requires that an insurer's statutory surplus following a dividend or other distribution be reasonable in relation to the insurer's outstanding liabilities and adequate to meet its financial needs. The District of Columbia permits the payment of dividends only out of unassigned statutory surplus. As of December 31, 2003, NCRIC, Inc. had approximately $70 million of unassigned statutory surplus. Any dividend payment by NCRIC, Inc. would require the approval of the Commissioner. NCRIC Group and Subsidiaries, consolidated Liquidity. The primary sources of our liquidity are insurance premiums, net investment income, practice management and financial services fees, recoveries from reinsurers and proceeds from the maturity or sale of invested assets. Funds are used to pay losses and LAE, operating expenses, reinsurance premiums, taxes, and to purchase investments. 48 We had cash flows provided by operations for the years ended December 31, as follows: 2003............. $20.6 million 2002............. $ 3.4 million 2001............. $ 8.3 million Comprehensive income was a loss of $5.6 million for the year ended December 31, 2003 compared to income $3.1 million for the year ended December 31, 2002. The decrease in comprehensive income results from the $1.3 million decrease in net unrealized investment gains, combined with the $4.2 million net loss for the year ended December 31, 2003 compared to the net income of $0.7 million for the year ended December 31, 2002. Financial condition and capital resources. We invest our positive cash flow from operations primarily in investment grade, fixed maturity securities. As of December 31, 2003, the carrying value of the securities portfolio was $174.4 million, compared to a carrying value of $120.1 million at December 31, 2002. The portfolios were invested as follows: At December 31, --------------- 2003 2002 ---- ---- U.S. Government and agencies ........... 17% 23% Asset and mortgage-backed securities ... 31 28 Tax exempt securities .................. 21 27 Corporate bonds ........................ 24 17 Equity securities ...................... 7 5 --- --- 100% 100% === === Over 76% of the bond portfolio at December 31, 2003 was invested in U.S. Government and agency securities or had a rating of AAA or AA. The entire bond portfolio as of December 31, 2003 was held in investment grade (BBB or better) securities as rated by Standard & Poor's. For regulatory purposes, as of December 31, 2003, 90% of the portfolio is rated Class 1 which is the highest quality rated group as classified by the NAIC. The accumulated other comprehensive income totaled $1.5 million at December 31, 2003 compared to $2.8 million at December 31, 2002. This reduction in asset values resulted primarily from the portfolio restructuring undertaken in 2003. While the restructuring improved the overall asset quality of the bond portfolio, in general, securities with higher coupon interest rates were sold and securities with lower, market level, coupon rates were purchased. The securities with higher coupon rates generally carry higher unrealized gains than do securities with lower coupon rates of interest. At December 31, 2003, our portfolio included total gross unrealized gains of $3.8 million, or 2% of the $174.4 million carrying value of the portfolio, and total unrealized losses of $1.6 million, or less than 1% of the carrying value of the portfolio. The total unrealized losses are comprised of 219 different securities, including nine Treasury Note issues, 200 corporate debt and municipal bonds (all of which are investment grade), with lengths of time to maturity ranging from two to 35 years, and ten equity issues. All of the fixed maturity securities are meeting and are expected to continue to meet all contractual obligations for interest payments. At December 31, 2003, the aggregate fair value of the securities with unrealized losses was $81.0 million, or 98% of the aggregate carrying value of those securities of $82.6 million. The largest single security with an unrealized loss at December 31, 2003 relates to a FNMA pool which matures in 2033 and carries a coupon rate of 5.5%. The unrealized pre-tax loss relating to this security is approximately $75,000 based on the fair value of $5.8 million at December 31, 2003. Unrealized losses related to other securities are not individually significant, nor is there any concentration of unrealized losses with respect to the type of security or industry. 49 The following table displays characteristics of the securities with an unrealized loss in value as of December 31, 2003. No concentrations of industries exist in these securities. Total securities Equity securities ---------------------------------- ---------------------------------- Length of time in Amortized Fair Unrealized Amortized Fair Unrealized unrealized loss position Cost Value Loss Cost Value Loss - ------------------------ --------- ----- ---------- --------- ----- ---------- (in thousands) Less than 1 year .......... $82,598 $81,022 $1,576 $845 $816 $29 Over 1 year ............... -- -- -- -- -- -- ------- ------- ------ ---- ---- --- Total ..................... $82,598 $81,022 $1,576 $845 $816 $29 ======= ======= ====== ==== ==== === The following table displays the maturity distribution of those fixed maturity securities with an unrealized loss in value as of December 31, 2003: Fixed maturity securities --------------------------------------- Amortized Unrealized Cost Fair Value Loss --------- ---------- ---------- (in thousands) During one year or less .................... $ -- $ -- $ -- Due after one year through five years ...... 12,574 12,490 84 Due after five years through ten years ..... 22,884 22,310 574 Due after twenty years ..................... 33,475 32,937 538 Due after ten through twenty years ......... 12,820 12,469 351 ------- ------- ------ $81,753 $80,206 $1,547 ======= ======= ====== We believe that all of our fixed maturity securities are readily marketable. Investment duration is closely monitored to provide adequate cash flow to meet operational and maturing liability needs. Asset and liability modeling, including sensitivity analyses and cash flow testing, are performed on a regular basis. We are required to pay aggregate annual salaries in the amount of $992,250 to four persons under employment agreements. Under terms of the purchase agreement between the previous owners of HealthCare Consulting, Inc., HCI Ventures, LLC, Employee Benefits Services, Inc. and us, contingency payments totaling $3.1 million could be paid in cash if the acquired companies achieved earnings targets in 2000, 2001, and 2002. During June 2001, NCRIC MSO, Inc. borrowed $1,971,000 from SunTrust Bank to finance these payments. The term of the loan is 3 years at a floating rate of LIBOR plus one and one-half percent. The interest rate was 2.67% and 2.93% at December 31, 2003 and December 31, 2002, respectively. Principal and interest payments are due on a monthly basis. The unpaid balance as of December 31, 2003 was $289,000. 50 The following table summarizes our contractual obligations as of December 31, 2003, in thousands: Over Over three More One one year years to than year or to three five five Total less years years years ------- ------- ---- -------- ------- Long-term debt $15,289 $ 289 $ -- $ -- $15,000 Operating leases 3,765 859 1,754 1,152 -- ------- ------ ---- ------- ------- $19,054 $1,148 $1,754 $ 1,152 $15,000 ======= ====== ===== ======= ======= Operating leases consist of office rental commitments. The table excludes purchase obligations which consist of routine acquisitions of office supplies which represent minimal commitments generally spanning one month or less. As an insurance company, we have liabilities for losses and related loss adjustment expenses in the normal course of business. While these liabilities arise due to contractual obligations under the insurance policies we issue, the liabilities are estimates of amounts to be paid at undetermined future dates and are not included in this table. Our stockholders' equity totaled $78.0 million at December 31, 2003 and $47.8 million at December 31, 2002. The $30.2 million increase for the year ended December 31, 2003 was due primarily to $35.8 million of net proceeds from the issuance of common stock, partially reduced by the net loss of $4.2 million and the reduction of $1.3 million in net unrealized investment gains. Effects of inflation and interest rate changes The primary effect of inflation on us is in estimating reserves for unpaid losses and LAE for medical professional liability claims in which there is a long period between reporting and settlement. The rate of inflation for malpractice claim settlements can substantially exceed the general rate of inflation. The actual effect of inflation on our results cannot be conclusively known until claims are ultimately settled. Based on actual results to date, we believe that loss and LAE reserve levels and our ratemaking process adequately incorporate the effects of inflation. Interest rate changes expose us to market risk on our investment portfolio. This market risk is the potential for financial losses due to the decrease in the value or price of an asset resulting from broad movements in prices, such as interest rates. In general, the market value of our fixed maturity portfolio increases or decreases in an inverse relationship with fluctuation in interest rates. In addition, our net investment income increases or decreases in a direct relationship with interest rate changes on monies re-invested from maturing securities and investments of positive cash flow from operating activities. Federal income tax matters NCRIC Group and its subsidiaries file a consolidated income tax return with the Internal Revenue Service. Tax years 2000, 2001 and 2002 are open but not currently under audit. In 2000 the Internal Revenue Service approved a change in accounting method for us relative to the timing of revenue recognition for tax purposes. Regulatory matters NAIC statutory accounting codification. The National Association of Insurance Commissioners (NAIC) is an association of the insurance regulators of all 50 states and the District of Columbia. The NAIC has codified the statutory accounting practices, which are the accounting rules and guidelines prescribed by the state insurance regulators. The project was intended to re-examine current statutory accounting practices and to ensure uniform accounting treatment from a regulatory standpoint. Many of the changes to statutory accounting are based on generally accepted accounting principles with modifications that emphasize the concept of conservatism and solvency inherent in statutory accounting. The accounting mandated by the codification applied commencing January 1, 2001. Statutory accounting changes resulting from this codification do not have an effect on the financial 51 statements prepared in accordance with GAAP, which have been included in this document and filed with the Securities and Exchange Commission. The effect on our statutory surplus on January 1, 2001 was an increase of $1.6 million. This increase is mainly due to the effect of accounting changes related to the implementation of deferred taxes and the removal of the excess of statutory reserves over statement reserves penalty, offset by charges to surplus for overdue receivables. NAIC IRIS ratios. The NAIC Insurance Regulatory Information System (IRIS) is an early warning system that is primarily intended to be utilized by state and District of Columbia insurance department regulators to assist in their review and oversight of the financial condition and results of operations of insurance companies operating in their respective jurisdictions. IRIS is a ratio analysis system that is administered by the NAIC. The NAIC provides state and District of Columbia insurance department regulators with ratio reports for each insurer within their jurisdiction based on standardized annual financial statements submitted by the insurers. IRIS identifies 12 ratios to be analyzed for a property-casualty insurer, and specifies a range of values for each of these ratios. The ratios address various aspects of each insurer's financial condition and stability including profitability, liquidity, reserve adequacy and overall analytical ratios. Departure from the usual range of a ratio may require the submission of an explanation to the state or District of Columbia insurance regulator. For 2002 our subsidiary CML was outside the usual range on three ratios. The ratio results were impacted by two primary factors: the rapid increase in new premium written in CML and the increase in severity of losses, particularly the adverse development in losses of one prior year. For 2002 and 2001, NCRIC, Inc. was outside the usual range for two ratios as the result of the rapid increase in premiums. For 2003 NCRIC, Inc. was outside the usual range for five ratios as the result of the rapid increase in premiums, the adverse development of prior year losses, the decrease in yield on the investment portfolio, and the capital contribution from NCRIC Group. NAIC Risk-Based Capital. The NAIC has established a methodology for assessing the adequacy of each insurer's capital position based on the level of statutory surplus and an evaluation of the risks in the insurer's product mix and investment portfolio profile. This risk-based capital (RBC) formula is designed to allow state and District of Columbia insurance regulators to identify potentially under-capitalized companies. For property-casualty insurers, the formula takes into account risks related to the insurer's assets including risks related to its investment portfolio, and the insurer's liabilities, including risks related to the adverse development of coverages underwritten. The RBC rules provide for different levels of regulatory attention depending on the ratio of the insurer's total adjusted capital to the authorized control level of RBC. The first level of regulatory action, a review by the domiciliary insurance commissioner of a company prepared RBC plan, is instituted at the point a company's total adjusted capital is at a level equal to or less than two times greater than the authorized control level risk-based capital. For all periods presented, the total adjusted capital levels for NCRIC, Inc. and CML were significantly in excess of the authorized control level of RBC. As a result, the RBC requirements are not expected to have an impact on our operations. Following is a presentation of the total adjusted capital for NCRIC, Inc. and CML compared to the authorized control level of RBC. Since CML was merged into NCRIC, Inc. effective December 31, 2003, results for 2003 of NCRIC, Inc. include the impact of the merged business of CML. Authorized control level risk-based capital Total adjusted capital ------------------ ---------------------- NCRIC, NCRIC, Inc. CML Inc. CML ------ ----- ------ ----- (in millions) December 31, 2003 .... $10.5 -- $70.4 -- December 31, 2002 .... $ 6.7 $0.49 $44.3 $ 4.7 December 31, 2001 .... $ 4.7 $0.17 $32.8 $ 4.3 52 Item 7A. Quantitative and Qualitative Disclosures About Market Price Our investment portfolio is exposed to various market risks, including interest rate and equity price risk. Market risk is the potential for financial losses due to the decrease in the value or price of an asset resulting from broad movements in prices. At December 31, 2003, fixed maturity securities comprised 93% of total investments at fair value. U.S. government and agencies and tax-exempt bonds represent 38% of the fixed maturity securities. Equity securities, consisting of common stocks, account for the remainder of the investment portfolio. We have classified our investments as available for sale. Because of the high percentage of fixed maturity securities, interest rate risk represents the greatest exposure we have on our investment portfolio. In general, the market value of our fixed maturity portfolio increases or decreases in an inverse relationship with fluctuation in interest rates. During periods of rising interest rates, the fair value of our investment portfolio will generally decline resulting in decreases in our stockholders' equity. Conversely, during periods of falling interest rates, the fair value of our investment portfolio will generally increase resulting in increases in our stockholders' equity. In addition, our net investment income increases or decreases in a direct relationship with interest rate changes on monies reinvested from maturing securities and investments of positive cash flow from operating activities. Generally, the longer the duration of the security, the more sensitive the asset is to market interest rate fluctuations. To control the adverse effects of the changes in interest rates, our investment portfolio of fixed maturity securities consists primarily of intermediate-term, investment-grade securities. Our fixed income portfolio at December 31, 2003 reflected an average effective maturity of 7.27 years and an average modified duration of 4.8 years. Our investment policy also provides that all security purchases be limited to rated securities or unrated securities approved by management on the recommendation of our investment advisor. All of our bond portfolio as of December 31, 2003 was held in investment grade securities. One common measure of the interest sensitivity of fixed maturity securities is effective duration. Effective duration utilizes maturities, yields, and call terms to calculate an average age of expected cash flows. The following table shows the estimated fair value of our fixed maturity portfolio based on fluctuations in the market interest rates. Projected Market Yield Change Value (bp) Market Yield (in millions) ------------ ------------ ---------------- -300 0.91% $186.1 -200 1.91 178.3 -100 2.91 170.5 Current Yield** 3.91 162.7 100 4.91 154.9 200 5.91 147.1 300 6.91 139.3 ** Current yield is as of December 31, 2003. The actual impact of the market interest rate changes on the securities may differ from those shown in the sensitivity analysis above. 53 Item 8. Financial Statements and Supplementing Data INDEX TO FINANCIAL STATEMENTS Page NCRIC GROUP, INC. AND SUBSIDIARIES INDEPENDENT AUDITORS' REPORT 55 Consolidated Balance Sheets as of December 31, 2003 and 2002 56 Consolidated Statements of Operations for the Years Ended December 31, 2003, 2002, and 2001 57 Consolidated Statements of Stockholders' Equity for the Years Ended December 31, 2003, 2002, and 2001 58 Consolidated Statements of Cash Flows for the Years Ended December 31, 2003, 2002, and 2001 59 Notes to Consolidated Financial Statements for the Years Ended December 31, 2003, 2002, and 2001 60 Schedule I - Summary of Investments - Other Than Investments in Related Parties 80 Schedule II - Condensed Financial Information of Registrant 81 Schedule III - Supplementary Insurance Information 85 Schedule IV - Reinsurance 86 Schedule V - Valuation and Qualifying Accounts 87 Schedule VI - Supplemental Information Concerning Property-Casualty Insurance Companies 88 54 INDEPENDENT AUDITORS' REPORT To the Board of Directors of NCRIC Group, Inc. and Subsidiaries Washington, D.C. We have audited the accompanying consolidated balance sheets of NCRIC Group, Inc. and Subsidiaries (the Company) as of December 31, 2003 and 2002, and the related consolidated statements of operations, stockholders' equity and cash flows for each of the three years in the period ending December 31, 2003. These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, such consolidated financial statements present fairly, in all material respects, the financial position of NCRIC Group, Inc. and Subsidiaries as of December 31, 2003 and 2002, and the results of their operations, and their cash flows for each of the three years in the period ending December 31, 2003, in conformity with accounting principles generally accepted in the United States of America. Our audits were conducted for the purpose of forming an opinion on the basic financial statements taken as a whole. The additional schedules listed in the table of contents are presented for the purpose of additional analysis and are not a required part of the basic financial statements. The additional schedules are the responsibility of the Company's management. Such information has been subjected to the auditing procedures applied in our audits of the basic financial statements and, in our opinion, is fairly stated in all material respects when considered in relation to the basic financial statements taken as a whole. Deloitte & Touche LLP March 5, 2004 McLean, Virginia 55 NCRIC GROUP, INC. AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS AS OF DECEMBER 31, 2003 AND 2002 (IN THOUSANDS, EXCEPT FOR SHARE DATA) - -------------------------------------------------------------------------------- 2003 2002 ASSETS INVESTMENTS: Securities available for sale, at fair value: Bonds and U.S.Treasury Notes (Amortized cost $161,876 and $110,309) $ 162,744 $ 114,696 Equity securities (Cost $10,269 and $5,561) 11,613 5,424 --------- --------- Total securities available for sale 174,357 120,120 OTHER ASSETS: Cash and cash equivalents 9,978 10,550 Reinsurance recoverable 48,100 43,231 Goodwill, net 7,296 7,291 Premiums and accounts receivable, net 9,333 9,477 Deferred income taxes 5,307 3,789 Other assets 8,175 8,229 --------- --------- TOTAL ASSETS $ 262,546 $ 202,687 ========= ========= LIABILITIES AND STOCKHOLDERS' EQUITY LIABILITIES: Losses and loss adjustment expenses: Losses $ 87,778 $ 70,314 Loss adjustment expenses 38,213 33,708 --------- --------- Total losses and loss adjustment expenses 125,991 104,022 Other liabilities: Retrospective premiums accrued under reinsurance treaties 1,809 607 Unearned premiums 34,553 24,211 Advance premium 3,110 2,971 Reinsurance premium payable 1,538 5,045 Bank debt 289 995 Trust preferred securities 15,000 15,000 Other liabilities 2,277 2,019 --------- --------- TOTAL LIABILITIES 184,567 154,870 --------- --------- COMMITMENTS AND CONTINGENCIES (Notes 4, 6, and 9) STOCKHOLDERS' EQUITY: Common stock $0.01 par value - 12,000,000 shares authorized; 6,898,865 shares issued and outstanding (net of 33,339 treasury shares) at December 31, 2003; 3,708,399 shares issued and outstanding (net of 34,456 treasury shares) at December 31, 2002 70 37 Preferred stock $0.01 par value - 1,000,000 shares authorized, 0 shares issued -- -- Additional paid in capital 48,962 9,630 Unallocated common stock held by the ESOP (2,616) (682) Common stock held by the stock award plan (1,594) (202) Accumulated other comprehensive income 1,461 2,806 Retained earnings 32,046 36,518 Treasury stock, at cost (350) (290) --------- --------- TOTAL STOCKHOLDERS' EQUITY 77,979 47,817 --------- --------- TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY $ 262,546 $ 202,687 ========= ========= See notes to consolidated financial statements. 56 NCRIC GROUP, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE YEARS ENDED DECEMBER 31, 2003, 2002, AND 2001 (IN THOUSANDS, EXCEPT PER SHARE DATA) - -------------------------------------------------------------------------------- 2003 2002 2001 REVENUES: Net premiums earned $ 47,264 $ 30,098 $ 20,603 Net investment income 6,008 5,915 6,136 Net realized investment gains (losses) 1,930 (131) (278) Practice management and related income 4,906 5,800 6,156 Other income 1,155 1,013 602 -------- -------- -------- Total revenues 61,263 42,695 33,219 -------- -------- -------- EXPENSES: Losses and loss adjustment expenses 50,473 26,829 18,858 Underwriting expenses 10,003 8,168 4,877 Practice management and related expenses 5,222 5,811 6,063 Interest expense on Trust Preferred Securities 826 62 -- Other expenses 1,651 1,405 1,245 -------- -------- -------- Total expenses 68,175 42,275 31,043 -------- -------- -------- INCOME (LOSS) BEFORE INCOME TAXES (6,912) 420 2,176 -------- -------- -------- INCOME TAX PROVISION (BENEFIT) (2,694) (322) 597 -------- -------- -------- NET INCOME (LOSS) $ (4,218) $ 742 $ 1,579 ======== ======== ======== OTHER COMPREHENSIVE INCOME (LOSS), NET OF TAX: Unrealized holding gains (losses) on securities $ (724) $ 2,478 $ 1,567 Reclassification adjustment for losses included in net income (621) (146) (349) -------- -------- -------- OTHER COMPREHENSIVE INCOME (LOSS) (1,345) 2,332 1,218 -------- -------- -------- COMPREHENSIVE INCOME (LOSS) $ (5,563) $ 3,074 $ 2,797 ======== ======== ======== Net income per common share: Basic: Average shares outstanding 6,486 6,639 6,587 -------- -------- -------- Earnings (Loss) Per Share $ (0.65) $ 0.11 $ 0.24 ======== ======== ======== Diluted: Average shares outstanding 6,486 6,639 6,587 Dilutive effect of stock options -- 140 160 -------- -------- -------- Average shares outstanding -diluted 6,486 6,779 6,747 -------- -------- -------- Earnings (Loss) Per Share $ (0.65) $ 0.11 $ 0.23 ======== ======== ======== See notes to consolidated financial statements. 57 NCRIC GROUP, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY FOR THE YEARS ENDED DECEMBER 31, 2003, 2002, AND 2001 (IN THOUSANDS) - -------------------------------------------------------------------------------- Accumulated Additional Unallocated Stock Other Total Common Paid In ESOP Award Treasury Comprehensive Retained Stockholders' Stock Capital Shares Shares Stock Income Earnings Equity -------- ---------- ----------- -------- -------- ------------- -------- ------------- BALANCE, JANUARY 1, 2001 $ 37 $ 9,455 $ (889) $ (476) $ (131) $ (744) $ 34,197 $ 41,449 Net income -- -- -- -- -- -- 1,579 1,579 Other comprehensive income -- -- -- -- -- 1,218 -- 1,218 Acquisition of treasury stock -- -- -- -- (129) -- -- (129) Shares released -- 97 103 137 -- -- -- 337 -------- -------- -------- -------- -------- -------- -------- -------- BALANCE, DECEMBER 31, 2001 37 9,552 (786) (339) (260) 474 35,776 44,454 Net income -- -- -- -- -- -- 742 742 Other comprehensive income -- -- -- -- -- 2,332 -- 2,332 Acquisition of treasury stock -- -- -- -- (30) -- -- (30) Shares released -- 78 104 137 -- -- -- 319 -------- -------- -------- -------- -------- -------- -------- -------- BALANCE, DECEMBER 31, 2002 37 9,630 (682) (202) (290) 2,806 36,518 47,817 Net loss -- -- -- -- -- -- (4,218) (4,218) Other comprehensive loss -- -- -- -- -- (1,345) -- (1,345) Public stock offering 32 39,190 (2,072) (1,657) 290 -- -- 35,783 Conversion of mutual holding company -- -- -- -- -- -- (254) (254) Acquisition of treasury stock -- -- -- -- (350) -- -- (350) Shares released 1 142 138 265 -- -- -- 546 -------- -------- -------- -------- -------- -------- -------- -------- BALANCE, DECEMBER 31, 2003 $ 70 $ 48,962 $ (2,616) $ (1,594) $ (350) $ 1,461 $ 32,046 $ 77,979 ======== ======== ======== ======== ======== ======== ======== ======== See notes to consolidated financial statements. 58 NCRIC GROUP, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS FOR THE YEARS ENDED DECEMBER 31, 2003, 2002, AND 2001 (IN THOUSANDS) - -------------------------------------------------------------------------------- 2003 2002 2001 CASH FLOWS FROM OPERATING ACTIVITIES: Net income (loss) $ (4,218) $ 742 $ 1,579 Adjustments to reconcile net income to net cash flows from operating activities: Net realized investment (gains) losses (1,930) 131 278 Amortization and depreciation 1,503 661 748 Provision for uncollectable receivables 486 1,362 212 Deferred income taxes (825) (2,508) (914) Stock released for coverage of benefit plans 546 319 337 Changes in assets and liabilities: Reinsurance recoverable (4,869) (13,154) (2,528) Premiums and accounts receivable (342) (6,037) (1,576) Other assets (151) (2,132) 658 Losses and loss adjustment expenses 21,969 19,462 3,426 Retrospective premiums accrued under reinsurance treaties 1,202 (1,801) (3,070) Unearned premiums 10,342 6,974 5,765 Advance premium 139 (1,167) 3,372 Reinsurance premium payable (3,507) 2,593 1,649 Other liabilities 257 (2,071) (1,682) --------- --------- --------- Net cash flows provided by operating activities 20,602 3,374 8,254 --------- --------- --------- CASH FLOWS FROM INVESTING ACTIVITIES: Purchases of investments (193,911) (52,824) (24,736) Sales, maturities and redemptions of investments 138,607 39,027 21,956 Investment in purchased business -- -- (3,014) Purchases of property and equipment (597) (895) (400) --------- --------- --------- Net cash flows used in investing activities (55,901) (14,692) (6,194) --------- --------- --------- CASH FLOWS FROM FINANCING ACTIVITIES: Net proceeds from public stock offering 35,783 -- -- Proceeds from the issuance of trust preferred securities -- 15,000 -- Purchase of Treasury Stock (350) (30) (129) Proceeds from bank debt -- -- 1,971 Repayment of bank debt (706) (667) (309) --------- --------- --------- Net cash flows provided by financing activities 34,727 14,303 1,533 --------- --------- --------- NET CHANGE IN CASH AND CASH EQUIVALENTS (572) 2,985 3,593 --------- --------- --------- CASH AND CASH EQUIVALENTS, BEGINNING OF YEAR 10,550 7,565 3,972 --------- --------- --------- CASH AND CASH EQUIVALENTS, END OF YEAR $ 9,978 $ 10,550 $ 7,565 ========= ========= ========= SUPPLEMENTARY INFORMATION: Cash paid for income taxes $ 1,200 $ 2,200 $ 2,172 ========= ========= ========= Interest paid $ 858 $ 61 $ 72 ========= ========= ========= See notes to consolidated financial statements. 59 NCRIC GROUP, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS FOR THE YEARS ENDED DECEMBER 31, 2003, 2002 AND 2001 1. SIGNIFICANT ACCOUNTING POLICIES Organization and Basis of Reporting - NCRIC, Group, Inc. (the Company) is a healthcare financial services organization that provides individual physicians and groups of physicians and other healthcare providers with professional liability insurance and practice management services through its subsidiary companies. On June 24, 2003, a plan of conversion and reorganization was approved by the members of NCRIC, A Mutual Holding Company and by the shareholders of NCRIC Group, Inc. In the conversion and related stock offering, NCRIC, A Mutual Holding Company offered for sale its 60% ownership interest in NCRIC Group, Inc. As a result of the conversion and stock offering, NCRIC, A Mutual Holding Company ceased to exist, and NCRIC Group, Inc. became a fully public company. On April 20, 1998, the Board of Governors of National Capital Reciprocal Insurance Company adopted a plan of reorganization that authorized the formation of NCRIC, A Mutual Holding Company (Mutual Holding Company) and the conversion into NCRIC, Inc. (NCRIC), a stock medical professional liability insurance company domiciled in the District of Columbia. The reorganization became effective on December 31, 1998. In 1999, the Company completed an initial public offering of 1,480,000 shares, which represented approximately 40% of its outstanding shares. Prior to the plan of conversion discussed above, the Mutual Holding Company owned approximately 60% of the outstanding shares of the Company. On December 4, 2002, the Company formed NCRIC Statutory Trust I for the purpose of issuing $15,000,000 in trust preferred securities in a pooled transaction to unrelated investors. (See Note 5) Through its property-casualty insurance company subsidiaries, NCRIC, Inc. and Commonwealth Medical Liability Insurance Company (CML), the Company provides comprehensive professional liability and office premises liability insurance under nonassessable policies to physicians having their principal practice in the District of Columbia, Maryland, Virginia, West Virginia, or Delaware. Effective December 31, 2003, the Insurance Commissioner of the District of Columbia approved the statutory merger of NCRIC, Inc. and CML. As a result, the assets, liabilities and policyholder obligations of CML were transferred, at book value, to NCRIC, Inc. and CML ceased to exist as a separate entity. The Company also provides (i) practice management services, accounting and tax services, and personal financial planning services to medical and dental practices and (ii) retirement planning services and administration to medical and dental practices and certain other businesses throughout the Mid-Atlantic Region. 60 The Company has issued policies on both an occurrence and a claims-made basis. However, subsequent to June 1, 1986, substantially all policies have been issued on the claims-made basis. Occurrence-basis policies provide coverage to the policyholder for losses incurred during the policy year regardless of when the related claims are reported. Claims-made basis policies provide coverage to the policyholder for covered claims reported during the current policy year, provided the related losses were incurred while claims-made basis policies were in effect. Tail coverage is offered for doctors terminating their insurance policies. This coverage extends ad infinitum the period in which to report future claims resulting from incidents occurring while a claims-made policy was in effect. Beginning in 1988, prior acts insurance coverage was first issued, subject to underwriting criteria for new insureds. Such coverage extends the effective date of claims-made policies to designated periods prior to initial coverage. Principles of Consolidation - The accompanying financial statements present the consolidated financial position and results of operations of the Company and its subsidiaries. All significant intercompany transactions have been eliminated in the consolidation. The accompanying financial statements have been prepared in conformity with accounting principles generally accepted in the United States of America (GAAP), which differ from statutory accounting practices prescribed or permitted for insurance companies by regulatory authorities. Cash Equivalents - For purposes of reporting cash flows, the Company considers short-term investments purchased with an initial maturity of three months or less to be cash equivalents. Investments - The Company has classified its investments as available for sale and has reported them at fair value, with unrealized gains and losses excluded from earnings and reported, net of deferred taxes, as a component of equity and other comprehensive income. Realized gains and losses are determined using the specific identification method. Investment securities are exposed to various risks such as interest rate, market and credit risk. Fair values of securities fluctuate based on the magnitude of changing market conditions; significant changed market conditions could materially affect the portfolio value in the near term. When a security has a decline in fair value that is other than temporary, the Company reduces the carrying value of the security to its current fair value. The Company evaluates investments for other-than-temporary impairment whenever events or changes in circumstances, such as business environment, legal issues and other relevant data, indicate that the carrying amount of an investment may not be recoverable. Any resulting impairment loss is reported as a realized investment loss. During the year ended December 31, 2003, the Company determined that an equity security experienced an other-than-temporary impairment. Accordingly, the Company recorded a pre-tax impairment loss of $135,000 during 2003. During the year ended December 31, 2002 the Company recorded an impairment loss on securities in the second quarter. These securities were subsequently 61 sold during 2002. Additionally, in 2001, the Company determined that an equity security experienced an other-than-temporary impairment. Accordingly, the Company recorded a pre-tax impairment loss of $300,000 in 2001 relating to that investment. Goodwill - In July 2001, the Financial Accounting Standards Board issued Statement of Financial Accounting Standards No. 142, "Goodwill and Other Intangible Assets" (SFAS 142). SFAS 142 changes the accounting for goodwill from an amortization method to an impairment-only approach. Amortization of goodwill ceased upon adoption of SFAS 142 on January 1, 2002. For the year ended December 31, 2001, goodwill amortization was $384,000. NCRIC's goodwill asset resulted from the 1999 acquisition of three businesses, which now operate as divisions of the Practice Management Services Segment. NCRIC Group, Inc. completed its initial goodwill impairment testing under SFAS 142 and concluded that the goodwill asset was not impaired as of the date of implementation of SFAS 142, nor was it impaired as of December 31, 2003. Goodwill is reported net of accumulated amortization of $909,000 as of December 31, 2003 and 2002. Deferred Policy Acquisition Costs - Commissions and premium taxes associated with acquiring insurance that vary with and are directly related to the production of new and renewal business are deferred and amortized over the terms of the policies to which they relate. Deferred policy acquisition costs totaled approximately $2.4 million and $1.5 million as of December 31, 2003 and 2002, respectively, and are reported as a component of other assets. Since NCRIC's insurance policies are generally written for a term of one year, the entire year-end balance is amortized in the following year. Amortization of acquisition costs is reported as a component of underwriting expense. Property and Equipment - Fixed assets are recorded at cost and reported as a component of other assets. Depreciation is recorded using the straight-line method over estimated useful lives ranging from three to five years for computer software and equipment and furniture and fixtures and ten years for leasehold improvements. The balances of fixed assets of $2.1 million and $2.0 million as of December 31, 2003 and 2002, respectively, are net of accumulated depreciation of $2.5 million and $1.9 million. Liabilities for Losses and Loss Adjustment Expenses - Liabilities for losses and loss adjustment expenses are established on the basis of reported losses and loss adjustment expenses and a provision for losses incurred but not reported. These amounts are based on management's estimates and are subject to risks and uncertainties. As facts become known, adjustments to these estimates are reflected in earnings. The Company protects itself from excessive losses by reinsuring certain levels of risk in various areas of exposure. Amounts recoverable from reinsurance are estimated in a manner consistent with the liability for loss and loss adjustment expenses associated with the reinsured loss. Income Taxes - The Company uses the asset and liability method of accounting for income 62 taxes. Under this method, deferred income taxes are recognized for tax consequences of temporary differences by applying enacted statutory tax rates applicable to future years to differences between the financial statement carrying amounts and the tax basis of existing assets and liabilities. The Company files a consolidated Federal income tax return. Impairment of Long-Lived Assets - The Company reviews long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. During the years ended December 31, 2003 and 2002, the Company did not find it necessary to record a provision for impairment of assets. Use of Estimates - The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. Significant accounts subject to management estimates are reinsurance recoverable, liabilities for losses and loss adjustment expenses, retrospective premiums accrued under reinsurance treaties, retrospective premiums accrued under risk-sharing programs and impairment of goodwill. Concentrations of Credit Risk - Financial instruments that potentially expose the Company to concentrations of risk consist principally of cash equivalent investments, investments in securities and reinsurance recoverables. Concentrations of credit risk for investments are limited due to the large number of such investments and their distributions across many different industries and geographical areas. Concentrations of credit risk for reinsurance recoverables are limited due to the large number of reinsurers participating in the program. Litigation - The Company is subject to claims arising in the normal course of its business. Management does not believe that any such claims or assessments will have a material effect on the Company's financial position, results of operations or cash flows, except for the premium collection litigation discussed in Note 14. Revenue Recognition - Premium revenue is earned pro rata over the terms of the policies. The portion of premiums that will be earned in the future are deferred and reported as unearned premiums. The Company writes policies under certain retrospectively rated programs. Premium revenue related to these contracts is earned based on the contractual terms and estimated losses under those contracts. Earned premiums are premiums written reduced by premium refunds accrued. Premium refunds are accrued to reflect the risk-sharing program results on a basis consistent with the underlying loss experience. Practice management revenue is recognized as services are performed under terms of management and other contracts. Revenue is generally billed in the month following the performance of related services. 63 Stock-based Compensation - As of December 31, 2003 and 2002 the Company has a stock option plan, which is described more fully in Note 10. NCRIC Group, Inc. accounts for compensation cost using the intrinsic value based method prescribed by APB Opinion No. 25, Accounting for Stock Issued to Employees. Accordingly, no compensation expense was recognized since the stock options granted were at an exercise price equal to the fair market value of the common stock on the date the options were granted. The Company's pro forma information using the Black-Scholes valuation model follows: 2003 2002 2001 --------- --------- --------- Net income as reported ($4,218) $742 $1,579 Less: Total stock based employee compensation, net of related tax effect (67) (37) (64) ------- ----- ------ Pro forma net income (in thousands) ($4,285) $705 $1,515 ======= ===== ====== Earnings per share - Basic as reported $(0.65) $0.11 $0.24 Basic pro forma $(0.66) $0.11 $0.23 Diluted as reported $(0.65) $0.11 $0.23 Diluted pro forma $(0.66) $0.10 $0.23 2. SECOND STEP CONVERSION AND PUBLIC OFFERING On June 24, 2003, a plan of conversion and reorganization was approved by the members of NCRIC, A Mutual Holding Company and by the shareholders of NCRIC Group, Inc. In the conversion and related stock offering, the Mutual Holding Company offered for sale its 60% ownership interest in NCRIC Group. As a result of the conversion and stock offering, the Mutual Holding Company ceased to exist, and NCRIC Group, Inc. became a fully public company. In the conversion and stock offering, 4,143,701 shares of the common stock of NCRIC Group, Inc. were sold to Eligible Members, Employee Benefit Plans, Directors, Officers and Employees and to members of the general public in a Subscription and Community Offering priced at $10.00 per share. The Subscription stock offering period expired on June 16, 2003. All stock purchase orders received in the offering were satisfied. As part of the conversion, 2,778,144 shares were issued to the former public stockholders of NCRIC Group, Inc. The exchange ratio was 1.8665 new shares for each share of NCRIC Group, Inc. held by public stockholders as of the close of business on June 25, 2003. Accordingly, after the conversion, the Company had 6,921,845 shares outstanding immediately following the offering. For the earnings per share calculations, the share amounts for periods prior to the conversion and stock offering have been revised to reflect the share exchange ratio applied in the conversion. Prior year share data within the consolidated balance sheet has not been revised for the exchange ratio applied in the conversion. The issuance of the shares of common stock in the subscription and community offering and in the exchange offering to existing stockholders was registered on Form S-1 filed with the SEC (No. 333-104023), which registration statement was declared effective on May 14, 2003. 64 The net proceeds of the offering have been deployed as follows: o 75% has been added to the capital of NCRIC, Inc.; o 9% has been used to provide loans to the employee stock ownership plan and stock award plan to fund the purchase of shares of common stock in the offering; and o the remaining amount has been retained for general corporate purposes. The reconciliation of gross to net proceeds is as follows (in thousands): Gross offering proceeds $ 41,437 Less: Offering expenses (1,924) -------- Net proceeds 39,513 ESOP loan (2,072) Stock Award Plan loan (1,657) -------- Net proceeds as adjusted $ 35,784 ======== The composition of shares after the second step conversion and public offering is as follows (in thousands): Issued in the conversion and stock offering 4,144 Issued to existing public shareholders of NCRIC Group 2,778 ------ Total shares issued June 25, 2003 6,922 ESOP loan shares (270) Stock Award Plan loan shares (179) ------ Net shares outstanding as of June 25, 2003 6,473 ====== 65 3. INVESTMENTS The following tables show the amortized cost and fair value of investments (in thousands): Gross Gross Amortized Unrealized Unrealized Cost Gains Losses Fair Value As of December 31, 2003 U.S. Government and agencies $ 29,328 $ 75 $ (118) $ 29,285 Corporate 41,773 247 (720) 41,300 Tax-exempt obligations 35,329 1,907 (78) 37,158 Asset and mortgage-backed Securities 55,446 186 (631) 55,001 -------- ------- --------- -------- 161,876 2,415 (1,547) 162,744 Equity securities 10,269 1,373 (29) 11,613 -------- ------- --------- -------- Total $172,145 $ 3,788 $ (1,576) $174,357 ======== ======= ========= ======== Gross Gross Amortized Unrealized Unrealized Cost Gains Losses Fair Value As of December 31, 2002 U.S. Government and agencies $ 27,664 $ 292 $ (4) $ 27,952 Corporate 32,680 1,567 (488) 33,759 Tax-exempt obligations 30,416 2,309 (21) 32,704 Asset and mortgage-backed securities 19,549 882 (150) 20,281 -------- ------- --------- -------- 110,309 5,050 (663) 114,696 Equity securities 5,561 150 (287) 5,424 -------- ------- --------- -------- Total $115,870 $ 5,200 $ (950) $120,120 ======== ======= ========= ======== The amortized cost and fair value of debt securities at December 31, 2003 and 2002 are shown by maturity (in thousands). Actual maturities will differ from contractual maturities because borrowers may have the right to prepay obligations with or without prepayment penalties. 66 December 31, 2003 December 31, 2002 ------------------------ ------------------------ Amortized Fair Amortized Fair Cost Value Cost Value --------- -------- --------- -------- Due in one year or less $ 1,912 $ 1,923 $ 742 $ 750 Due after one year through five years 39,363 39,886 40,685 42,283 Due after five years through ten years 45,918 46,483 36,707 38,825 Due after ten years 19,237 19,451 12,626 12,557 -------- -------- -------- -------- 106,430 107,743 90,760 94,415 Equity securities 10,269 11,613 5,561 5,424 Asset and mortgage-backed securities 55,446 55,001 19,549 20,281 -------- -------- -------- -------- Total $172,145 $174,357 $115,870 $120,120 ======== ======== ======== ======== Proceeds from bond maturities and redemptions of available for sale investments during the years ended December 31, 2003, 2002, and 2001, were $138.6 million, $39.0 million, and $22.0 million, respectively. Gross gains of $3,441,000, $1,437,000, and $787,000, and gross losses of $1,511,000, $1,568,000, and $1,065,000, were realized on security sales, redemptions and impairments during years ended December 31, 2003, 2002, and 2001, respectively. Net investment income consists of the following (in thousands): For the Year Ended December 31, 2003 2002 2001 ------- ------- ------- U. S Government and agencies $ 654 $ 255 $ 470 Corporate 1,794 3,038 3,144 Tax-exempt obligations 1,462 1,290 895 Asset and mortgage-backed securities 2,313 1,178 1,266 Equity securities 124 431 433 Short term investments 91 103 241 ------- ------- ------- Total investment income earned 6,438 6,295 6,449 Investment expenses (430) (380) (313) ------- ------- ------- Net investment income $ 6,008 $ 5,915 $ 6,136 ======= ======= ======= 4. LIABILITIES FOR LOSSES AND LOSS ADJUSTMENT EXPENSES Liabilities for unpaid losses and loss adjustment expenses (LAE) represent an estimate of the ultimate net cost of all losses that are unpaid at the balance sheet date and are based on the loss and loss adjustment expense factors inherent in the Company's experience and expectations. Estimation factors used by the Company reflect current case-basis estimates, supplemented by industry statistical data, and give effect to estimates of trends in claim severity and frequency. These estimates are continually reviewed, and adjustments, reflected in current operations are made as deemed necessary. 67 Although the Company believes the liabilities for losses and loss adjustment expenses are reasonable and adequate for the circumstances, it is possible that the Company's actual incurred losses and loss adjustment expenses will not conform to the assumptions inherent in the determination of the liabilities. Accordingly, the ultimate settlement of losses and the related loss adjustment expenses may vary from the amounts included in the financial statements. Activity in the liabilities for losses and loss adjustment expenses is summarized as follows (in thousands): Year Ended December 31, -------------------------------------- 2003 2002 2001 --------- --------- -------- BALANCE, Beginning of the year $ 104,022 $ 84,560 $ 81,134 Less reinsurance recoverable on unpaid claims (42,412) (29,624) (27,312) --------- --------- -------- NET BALANCE 61,610 54,936 53,822 Incurred related to: Current year 44,588 24,063 23,056 Prior years 5,885 2,766 (4,198) --------- --------- -------- Total incurred 50,473 26,829 18,858 --------- --------- -------- Paid related to: Current year 4,383 1,491 1,599 Prior years 26,382 18,664 16,145 --------- --------- -------- Total paid 30,765 20,155 17,744 --------- --------- -------- NET BALANCE 81,318 61,610 54,936 Plus reinsurance recoverable on unpaid claims 44,673 42,412 29,624 --------- --------- -------- BALANCE, End of year $ 125,991 $ 104,022 $ 84,560 ========= ========= ======== Incurred losses related to prior years represents development of net losses incurred in prior years. This development results from the re-estimation and settlement of individual losses not covered by reinsurance, which are generally losses under $500,000. The 2003 change stems from adverse development on losses, primarily those reported initially in 2002 and 2001 in Virginia, as well as from a change in estimate of the amount of reinsurance recoverable. The 2002 change is primarily reflective of adverse loss development for the 2001 and 2000 loss years, partially offset by favorable development in the 1999 and 1996 loss years; whereas, the 2001 change is primarily reflective of the favorable loss development for the 1994, 1996, 1998 and 1999 loss years, partially offset by adverse development in the 1995 loss year. The change in development over the three-year period ended December 31, 2003, reflects a continuing increase in severity caused by the growing size of plaintiff verdicts and settlements. 68 5. TRUST PREFERRED SECURITIES On December 4, 2002, the Company issued trust preferred securities (TPS) in the amount of $15,000,000 in a pooled transaction to unrelated investors. The Company estimates that the fair value of the TPS issued approximates the proceeds of cash received at the time of issuance. The Company contributed $13,500,000 of the funds raised to the statutory surplus of its insurance subsidiaries. The TPS have a maturity of thirty years, and bear interest at an annual rate equal to three-month LIBOR plus 4.0%, payable quarterly beginning March 4, 2003. Interest is adjusted on a quarterly basis provided that prior to December 4, 2007, this interest rate shall not exceed 12.5%. The Company may defer payment of interest on the TPS for up to 20 consecutive quarters. The TPS are callable by the Company at par beginning December 4, 2007. The average interest rate was 5.31% and 5.42% and interest of $826,000 and $62,000 was incurred for the years ended December 31, 2003 and 2002, respectively. Issuance costs of $451,000 were incurred related to the TPS and included in other assets. Issuance costs are being amortized over 30 years as a component of other expense. The Company formed NCRIC Statutory Trust I for the purpose of issuing the TPS. The gross proceeds from issuance were used to purchase Junior Subordinated Deferrable Interest Debentures (the Debentures), from the Company. The Debentures are the sole assets of the NCRIC Statutory Trust I. The Debentures have a maturity of 30 years, and bear interest at an annual rate equal to three-month LIBOR plus 4.0%, payable quarterly beginning March 4, 2003. Interest is adjusted on a quarterly basis provided that prior to December 4, 2007, the interest rate shall not exceed 12.5%. The Debentures are callable by the Company at par beginning December 4, 2007. The Debentures are unsecured obligations of the Company and are junior in the right of payment to all future senior indebtedness of the Company. The Debentures and related investment in NCRIC Statutory Trust I have been eliminated in consolidation. 6. REINSURANCE AGREEMENTS The Company has reinsurance agreements that allow the Company to write policies with higher coverage limits than it is individually capable or desirous of retaining by reinsuring the amount in excess of its retention. The Company has both excess of loss treaties and quota share treaties. The Company is liable in the event the reinsurers are unable to meet their obligations under these contracts. NCRIC, Inc. holds letters of credit executed by reinsurers in the amount of $1.3 million at December 31, 2003 and 2002. Such letters of credit are issued as security against ceded losses recoverable in the future. The effect of reinsurance on premiums written and earned for the years ended are as follows (in thousands): 69 December 31 ------------------------------------------------------------------------------ 2003 2002 2001 ---------------------- ---------------------- ---------------------- Written Earned Written Earned Written Earned Direct $ 71,365 $ 61,023 $ 51,799 $ 44,113 $ 34,459 $ 28,192 Ceded Current year (11,162) (12,833) (18,409) (14,429) (12,238) (8,992) Prior year (926) (926) 406 406 1,696 1,696 -------- -------- -------- -------- -------- -------- Total ceded (12,088) (13,759) (18,003) (14,023) (10,542) (7,296) -------- -------- -------- -------- -------- -------- Net premiums before renewal credits $ 59,277 $ 47,264 $ 33,796 $ 30,090 $ 23,917 $ 20,896 ======== ======== ======== ======== ======== ======== 7. INCOME TAXES Deferred income tax is created by temporary differences that will result in net taxable amounts in future years due to the differing treatment of certain items for tax and financial statement purposes. The tax effects of temporary differences that give rise to significant portions of the deferred tax assets and deferred tax liabilities consist of the following (in thousands): As of December 31, 2003 2002 ------ ------ Deferred tax assets: Unearned Premiums $ 2,367 $ 1,670 Discounted loss reserves 3,805 3,034 Depreciation and amortization -- 117 Capital loss carry-forwards -- 150 Net operating loss 127 -- Allowance for doubtful accounts 640 608 Other 210 163 ------- ------- 7,149 5,742 Valuation allowance (127) -- ------- ------- 7,022 5,742 Deferred tax liabilities Unrealized gain on investments (753) (1,446) Deferred policy acquisition costs (802) (503) Depreciation and amortization (64) -- Other (96) (4) ------- ------- (1,715) (1,953) ------- ------- Net deferred tax assets $ 5,307 $ 3,789 ======= ======= 70 The income tax (benefit) provision consists of the following (in thousands): For the Year Ended December 31, --------------------------------- 2003 2002 2001 ------- ------- ------- Federal: Current $(1,919) $ 2,214 $ 1,734 Deferred (831) (2,501) (1,206) ------- ------- ------- (2,750) (287) 528 State: Current 50 (28) 83 Deferred 6 (7) (14) ------- ------- ------- 56 (35) 69 ------- ------- ------- Total (benefit) provision $(2,694) $ (322) $ 597 ======= ======= ======= Federal income tax expense differs from that calculated using the established corporate rate primarily due to nontaxable investment income, as follows (in thousands): For the Year ended December 31, ------------------------------------------------------------ 2003 2002 2001 ------------------ ---------------- ---------------- % of % of % of Pretax Pretax Pretax Amount Income Amount Income Amount Income Federal income tax at statutory rates $(2,350) 34% $ 142 34% $ 740 34% Tax-exempt income (425) 6 (374) (89) (259) (12) Dividends received (25) -- (87) (21) (88) (4) Goodwill -- -- -- -- 115 5 Other 106 (1) (3) (1) 89 4 ------- --- ----- --- ----- --- Income tax at effective rates $(2,694) 39% $(322) (77)% $ 597 27% ======= === ===== === ===== === At December 31, 2003, the Company had regular federal net operating loss carryforwards of approximately $374,000 which will begin to expire in 2019. Since the losses are subject to certain limitations under the Internal Revenue Code, a valuation allowance of $127,000 was established to offset the deferred tax asset associated with these net operating loss carryforwards. 8. EARNINGS PER SHARE The following table sets forth the computation of basic and diluted earnings per share (in thousands, except per share data): For the Year Ended December 31, ------------------------------- 2003 2002 2001 ------- ------ ------ Net income (loss) $(4,218) $ 742 $1,579 ======= ====== ====== Weighted average common shares outstanding - basic 6,486 6,639 6,587 Dilutive effect of stock options -- 140 160 ------- ------ ------ Weighted average common shares outstanding - diluted 6,486 6,779 6,747 ------- ------ ------ Net income (loss) per common share: Basic $ (0.65) $ 0.11 $ 0.24 ======= ====== ====== Diluted $ (0.65) $ 0.11 $ 0.23 ======= ====== ====== 71 Earnings per share is calculated by dividing the net income by the weighted average shares outstanding for the period. Incremental shares are not included in 2003 because they would be anti-dilutive. The share amounts for periods prior to the conversion and stock offering have been revised to reflect the share exchange ratio applied in the conversion. Prior year share data within the consolidated balance sheet has not been revised for the exchange ratio applied in the conversion. 9. COMMITMENTS NCRIC entered into an operating lease for office space located in Washington, D.C., effective on April 15, 1998. The lease terms are for ten years with a monthly base rent of $35,000 and a 2.0% annual escalator. During 2003, the company entered in to an operating lease for additional office space in Washington, D.C. The lease term is for 54 months with a monthly base rent of $14,000 and a 2.5% annual escalator. The Company also maintains office space in Lynchburg and Richmond, Virginia as well as in Greensboro, North Carolina. As of December 31, 2003, the future minimum annual commitments under noncancellable leases are as follows: 2004 $ 859,000 2005 867,000 2006 887,000 2007 883,000 2008 and thereafter 269,000 ---------- $3,765,000 ========== Rent expense during the years ended December 31, 2003, 2002, and 2001 was $721,000, $634,000, and $662,000, respectively. NCRIC has established four letters of credit to secure specified amounts of appellate bonds for cases, which are in the Commonwealth of Virginia or District of Columbia appellate process. As of December 31, 2003, these letters of credit totaled $4.8 million. The Company and its subsidiaries have entered into four employment agreements with certain key employees. These agreements include covenants not to compete and provide for aggregate annual compensation of $992,250. In June 2001, NCRIC MSO, Inc. borrowed $1,971,000 from SunTrust Bank to finance payments made in accordance with the purchase of HealthCare Consulting, Inc., HCI 72 Ventures, LLC, and Employee Benefits Services, Inc. In September, 2002, the Company pledged securities to collateralize this loan lowering the interest rate from a floating rate of LIBOR plus two and three-quarter percent to plus one and one-half percent. The term of the loan is 3 years. At December 31, 2003, 2002 and 2001, the interest rate was 2.67%, 2.93% and 4.83%, respectively. Principal and interest payments are due on a monthly basis. 10. BENEFIT PLANS Defined Contribution Plans - NCRIC sponsors a defined contribution 401(k) profit-sharing plan. Employees who are 21 years or older and have completed 30 days of service are eligible for participation in the plan. Employees may elect to contribute up to 15% of total compensation, and all contributions are 100% vested. Effective January 1, 2002, both NCRIC MSO plans were merged into NCRIC Group, Inc.'s plan. NCRIC is not required to make matching contributions to the plan, but may make discretionary contributions. Total contributions to the plan by the Company for the years ended December 31, 2003, 2002, and 2001, were $374,000, $328,000, and $145,000, respectively. NCRIC MSO sponsored two plans for its employees. The first plan was a defined contribution money purchase plan in which employees who are 21 years or older and have two years of service are eligible to participate. Under the plan, NCRIC MSO contributed 3% of each participant's total annual compensation. All contributions are 100% vested. The contribution by NCRIC MSO for the year ended December 31, 2001, was $67,000. The second plan was a defined contribution 401(k) profit-sharing plan. Employees who were 21 years or older and had one year of service were eligible for participation in the plan. Employees could elect to contribute up to 15% of total compensation. All contributions were 100% vested. NCRIC MSO was not required to make matching contributions to the plan, but could make discretionary contributions. No contribution was made for the year ended December 31, 2001. Stock Option Plan - NCRIC Group, Inc. has a stock option plan for directors and officers of the Company and its subsidiaries whereby awards granted vest evenly over a three to five year period from the date of grant. The options have terms of ten years and an exercise price equal to the fair market value of the common stock at the date of grant. NCRIC Group accounts for compensation cost using the intrinsic value based method prescribed by APB Opinion No. 25, "Accounting for Stock Issued to Employees." Accordingly, no compensation expense was recognized since the stock options granted were at an exercise price equal to the fair market value of the common stock on the date the options were granted. Statement of Financial Accounting Standards No. 148, Accounting for Stock-Based Compensation - Transition and Disclosure, requires disclosure of the pro forma net income and earnings per share as if the Company had accounted for its stock options under the fair value method defined in that Statement. As a part of the stock offering completed during 2003, the number and exercise price of existing stock options granted to officers and directors of the Company and its subsidiaries were converted at the exchange ratio of 1.8665. 73 A summary of the status of the stock option plan as of December 31, 2003 and changes during the year is presented below: Weighted Weighted Average Average Exercise Exercise Shares Price Exercisable Price -------- -------- ----------- -------- January 1, 2001 74,000 $ 7.00 24,667 $ 7.00 December 31, 2001 74,000 $ 7.00 49,334 $ 7.00 December 31, 2002 74,000 $ 7.00 74,000 $ 7.00 Stock conversion 64,123 $ 3.75 64,123 $ 3.75 Granted 392,608 $10.90 -- -- Exercised (10,359) $ 3.75 (10,359) $ 3.75 Forfeited (3,453) $ 3.75 (3,453) $ 3.75 -------- ------ -------- ------ December 31, 2003 516,919 $ 9.18 124,311 $ 3.75 ======== ====== ======== ====== The following table summarizes information for options outstanding and exercisable at December 31, 2003: Options Outstanding Options Exercisable ------------------- ------------------- Weighted Average Weighted Weighted Remaining Average Average Range of Prices Number Contractual Exercise Number Exercise per Share Outstanding Life Price Exercisable Price $ 3.75 - $8.49 124,311 5.60 $ 3.75 124,311 $ 3.75 $8.50 - $11.00 392,608 9.83 $10.90 -- -- For pro forma disclosure purposes, the fair value of stock options was estimated at the date of grant using a Black-Scholes option pricing model using the following assumptions for grants made during 2003 and 1999, respectively: risk free rate of return of 4.41% and 3.50%; no dividends granted during the life of the option; volatility factors of the expected market price of the Company's common stock ranging from .386 to .829 and .489 to .843; and an expected life of the option of 9.15 and 10 years. The weighted average fair value of the options granted during 2003 as of the grant date was $6.20. 74 Employee Stock Ownership Plan - NCRIC Group, Inc. has an Employee Stock Ownership Plan (ESOP) for employees who have attained age 21 and completed one year of service. As part of the 1999 stock offering, the ESOP borrowed $1.0 million from NCRIC Group, Inc. to purchase 148,000 shares, 276,247 shares on a converted basis, which are held in a trust account for allocation among participants as the loan is repaid. For shares allocated to the accounts of the ESOP participants as the result of payments made to reduce the ESOP loan, the compensation charge is based upon the average fair value of the shares over the service period. Scheduled loan repayments on December 31, 2003, 2002, and 2001 have been made. During the years ended December 31, 2003, 2002, and 2001 contributions were made to the plan of $207,200, $162,800 and $120,000, respectively. Stock Award Plans - The Company has established two Stock Award Plans under which certain employees and directors may be awarded restricted common stock vesting over a three to five year period. The trusts established under each of the plans have borrowed funds from the Company to support the purchase of NCRIC Group, Inc. common stock. All of the scheduled loan repayments have been made. In September 2000, the board of directors granted 74,000 shares to certain directors and officers under the original Plan. During August 2003, the Board granted 159,120 shares under the 2003 Stock Award Plan. The Company amortizes compensation expense equal to the fair value of the stock on the date of award evenly over the vesting period. During the years ended December 31, 2003, 2002 and 2001, compensation expense related to the Stock Award Plans was $299,400, $153,800 and $153,800, respectively. Executive Deferred Compensation Plan - In 2003 NCRIC established a deferred compensation plan which is a non-qualified, unfunded plan under which the Directors and Officers of NCRIC Group may defer a portion of their compensation. The Company will provide a match for deferrals of 5% of compensation for officers. Deferred amounts are credited with interest at the rate of 6% per year. The matching expense under this plan totaled $49,000 for the year ended December 31, 2003. 11. STATUTORY ACCOUNTING AND DIVIDEND RESTRICTIONS The effects on these GAAP financial statements of the differences between the statutory basis of accounting prescribed or permitted by the District of Columbia Department of Insurance and Securities Regulation (DISR) and GAAP are summarized below (in thousands): December 31, ---------------------------------- 2003 2002 2001 -------- -------- -------- POLICYHOLDERS' SURPLUS - STATUTORY BASIS $ 70,372 $ 44,269 $ 32,759 Fair valuation of investments 904 2,806 474 Deferred taxes (1,771) 3,012 2,726 Group stock issuance 7,838 7,642 7,353 Capital contribution -- (13,500) -- Non-admitted assets and other 636 3,588 1,142 -------- -------- -------- STOCKHOLDERS' EQUITY - GAAP BASIS $ 77,979 $ 47,817 $ 44,454 ======== ======== ======== NET INCOME (LOSS) - STATUTORY BASIS $ (4,900) $ (1,510) $ 593 Deferred taxes 810 2,508 1,220 GAAP consolidation and other (128) (256) (234) -------- -------- -------- NET INCOME (LOSS) - GAAP BASIS $ (4,218) $ 742 $ 1,579 ======== ======== ======== 75 As of December 31, 2003, 2002, and 2001, statutory capital and surplus for NCRIC was sufficient to satisfy regulatory requirements. Each insurance company is restricted under the applicable Insurance Code as to the amount of dividends it may pay without regulatory consent. 12. REPORTABLE SEGMENT INFORMATION The Company has two reportable segments: Insurance and Practice Management Services. The insurance segment provides medical professional liability and other insurance. The practice management services segment provides medical practice management services to private practicing physicians. The accounting policies of the segments are the same as those described in the summary of significant accounting policies. The Company evaluates performance based on profit and loss from operations before income taxes. The Company's reportable segments are strategic business units that offer different products and services and therefore are managed separately. Selected financial data is presented below for each business segment for the year ended December 31 (in thousands): 2003 2002 2001 --------- --------- --------- Insurance Revenues from external customers $ 48,343 $ 31,023 $ 21,118 Net investment income 5,749 5,877 6,087 Net realized investment gains (losses) 1,901 (131) (278) Depreciation and amortization 1,378 524 193 Segment (loss) profit before taxes (4,844) 1,323 2,834 Segment assets 245,137 190,522 152,130 Segment liabilities 168,465 138,297 114,424 Expenditures for segment assets 410 637 153 Practice Management Services Revenues from external customers $ 4,986 $ 5,886 $ 6,239 Net investment income 15 27 55 Net realized investment gains 20 -- -- Depreciation and amortization 125 137 555 Segment (loss) profit before taxes (210) 83 205 Segment assets 8,765 8,290 9,188 Segment liabilities 2,981 2,800 3,762 Expenditures for segment assets 98 82 247 Total Revenues from external customers $ 53,329 $ 36,909 $ 27,357 Net investment income 5,764 5,904 6,142 Net realized investment gains (losses) 1,921 (131) (278) Depreciation and amortization 1,503 661 748 Segment (loss) profit before taxes (5,054) 1,406 3,039 Segment assets 253,902 198,812 161,318 Segment liabilities 171,446 141,097 118,186 Expenditures for segment assets 508 719 400 76 The following are reconciliations of reportable segment revenues, net investment income, assets, liabilities, and profit to the Company's consolidated totals (in thousands): 2003 2002 2001 --------- --------- --------- Revenues: Total revenues from external customers for reportable segments $ 53,329 $ 36,909 $ 27,357 Other income 221 8 12 Elimination of intersegment revenues (11) (6) (8) --------- --------- --------- Consolidated total $ 53,539 $ 36,911 $ 27,361 ========= ========= ========= Net investment income: Total investment income for reportable segments $ 5,764 $ 5,904 $ 6,142 Elimination of intersegment income (1,027) (4) (6) Other unallocated amounts 1,272 15 -- --------- --------- --------- Consolidated total $ 6,008 $ 5,915 $ 6,136 ========= ========= ========= Net realized investment gains (losses): Total investment income for reportable segments $ 1,921 $ (131) $ (278) Other unallocated amounts 9 -- -- --------- --------- --------- Consolidated total $ 1,930 $ (131) $ (278) Assets: Total assets for reportable segments $ 253,902 $ 198,812 $ 161,318 Elimination of intersegment receivables (2,162) (1,324) (1,675) Elimination of affiliate receivables 1,397 120 1,139 Other unallocated amounts 9,409 5,079 220 --------- --------- --------- Consolidated total 262,546 $ 202,687 $ 161,002 ========= ========= ========= Liabilities: Total liabilities for reportable segments $ 171,446 $ 141,097 $ 118,186 Elimination of intersegment payables (2,162) (1,324) (1,675) Other liabilities 15,283 15,097 37 --------- --------- --------- Consolidated total $ 184,567 $ 154,870 $ 116,548 ========= ========= ========= Profit (loss) before taxes: Total profit (loss)for reportable segments $ (5,054) $ 1,406 $ 3,039 Other unallocated amounts (1,858) (986) (863) --------- --------- --------- Consolidated total $ (6,912) $ 420 $ 2,176 ========= ========= ========= 77 13. TRANSACTIONS WITH AFFILIATES NCRIC MSO rented an office building for one of its divisions from a partnership whose partners are HealthCare Consulting senior executives. The lease terminated October 31, 2002. For this property, NCRIC MSO paid approximately $57,000 in rent for the year ended December 31, 2002 and $62,000 for the year ended December 31, 2001. During 2003, 2002, and 2001, members of the Company's Board of Directors paid NCRIC MSO approximately $176,000, $163,000 and $183,000, respectively, for practice management related services. 14. SUBSEQUENT EVENT On February 13, 2004, a District of Columbia Superior Court jury returned a verdict in favor of Columbia Hospital for Women Medical Center, Inc. (CHW) in the premium collection litigation between NCRIC, Inc. and CHW. The verdict came in a civil action stemming from NCRIC, Inc.'s efforts to collect payment for nearly $3 million in premiums that the Company alleges it is owed by CHW under a contract with the hospital that expired in 2000. The jury rejected the claim by NCRIC, Inc. and returned a verdict in favor of CHW counterclaims. The jury awarded $18.2 million in damages to CHW. The verdict was entered as a judgment on February 20, 2004. On March 5, 2004, NCRIC filed post-trial motions for judgment as a matter of law and, in the alternative, for a new trial. As a result of these post-trial motions, the judgment is not final, and jurisdiction with respect to the verdict remains with the trial judge. In connection with the filing of post-trial motions, NCRIC secured a $19.5 million appellate bond and associated letter of credit. No amounts have been drawn upon the letter of credit as of March 5, 2004. After the post-trial motions have been ruled upon by the judge, any judgment will be entered as final, but subject to appeal. No liability has been accrued in these financial statements for any possible loss arising from this litigation because the judgment is not yet final and remains with the trial judge and, NCRIC believes that it has meritorious defenses and that it is not probable that the preliminary judgment will prevail, nor is any potential final outcome reasonably estimable at this time. Legal expenses to be incurred for this litigation in 2004 are estimated to be approximately $750,000. The expenses associated with the $19.5 million appellate bond and associated letter of credit are estimated to be approximately $300,000. Such expenses are not accrued in the 2003 financial statements. 78 15. QUARTERLY RESULTS OF OPERATIONS (UNAUDITED) The following is a summary of unaudited quarterly results of operations for 2003, 2002 and 2001 For the earnings per share calculations, the share amounts for periods prior to the conversion and stock offering have been revised to reflect the share exchange ratio applied in the conversion): Year Ended December 31, 2003 FIRST SECOND THIRD FOURTH -------- -------- -------- -------- Premiums earned and other revenues $ 13,177 $ 12,599 $ 13,954 $ 13,595 Net investment income 1,322 1,389 1,657 1,640 Realized investment gains 199 1,155 498 78 Net income (loss) 514 542 370 (5,644) Basic earnings per share of common stock $ 0.08 $ 0.08 $ 0.06 $ (0.89) Diluted earnings per share of common stock $ 0.08 $ 0.08 $ 0.06 $ (0.89) Year Ended December 31, 2002 FIRST SECOND THIRD FOURTH -------- -------- -------- -------- Premiums earned and other revenues $ 8,339 $ 8,702 $ 9,478 $ 10,392 Net investment income 1,550 1,524 1,444 1,397 Realized investment gains (losses) (36) (574) 6 473 Net income (loss) 534 198 (791) 801 Basic earnings per share of common stock $ 0.08 $ 0.03 $ (0.12) $ 0.12 Diluted earnings per share of common stock $ 0.08 $ 0.03 $ (0.12) $ 0.12 Year Ended December 31, 2001 FIRST SECOND THIRD FOURTH -------- -------- -------- -------- Premiums earned and other revenues $ 6,494 $ 6,397 $ 6,909 $ 7,561 Net investment income 1,558 1,538 1,521 1,519 Realized investment gains (losses) 95 2 97 (472) Net income (loss) 930 315 646 (312) Basic earnings per share of common stock $ 0.14 $ 0.05 $ 0.10 $ (0.05) Diluted earnings per share of common stock $ 0.14 $ 0.05 $ 0.10 $ (0.05) 79 NCRIC GROUP, INC. AND SUBSIDIARIES SCHEDULE I SUMMARY OF INVESTMENTS - OTHER THAN INVESTMENTS IN RELATED PARTIES DECEMBER 31, 2003 (IN THOUSANDS) - -------------------------------------------------------------------------------- AMOUNT AT WHICH SHOWN IN TYPE OF INVESTMENT COST (1) VALUE BALANCE SHEET Fixed Maturities: United States Government and government agencies and authorities $ 29,328 $ 29,285 $ 29,285 States, municipalities, and political subdivisions 35,329 37,158 37,158 All other corporate bonds 41,773 41,300 41,300 Asset and mortgage-backed securities 55,446 55,001 55,001 Redeemable preferred stocks -- -- -- -------- -------- -------- Total fixed maturities 161,876 162,744 162,744 Equity securities: Industrial, miscellaneous, and all other 10,269 11,613 11,613 Nonredeemable preferred stocks -- -- -- -------- -------- -------- Total equity securities 10,269 11,613 11,613 Total investments $172,145 $174,356 $174,356 ======== ======== ======== (1) Original cost of equity securities, and, as to fixed maturities, original costs reduced by repayments and adjusted for amortization of premiums or accrual of discounts. 80 NCRIC GROUP, INC. AND SUBSIDIARIES (PARENT ONLY) SCHEDULE II CONDENSED FINANCIAL INFORMATION OF REGISTRANT CONDENSED BALANCE SHEET AS OF DECEMBER 31, 2003 AND 2002 (IN THOUSANDS) - -------------------------------------------------------------------------------- 2003 2002 ASSETS INVESTMENTS: Investments in subsidiaries* $82,920 $58,179 Bonds 7,403 3,392 ------- ------- Total investments 90,323 61,571 OTHER ASSETS: Cash and cash equivalents 296 99 Receivables 76 60 Property and equipment, net 895 973 Due from subsidiaries* 1,397 120 Other assets 741 555 ------- ------- TOTAL ASSETS $93,728 $63,378 ======= ======= LIABILITIES AND STOCKHOLDERS' EQUITY Junior Subordinated Deferrable Interest Debentures $15,464 $15,464 Other liabilities 285 97 ------- ------- TOTAL LIABILITIES 15,749 15,561 ------- ------- STOCKHOLDERS' EQUITY: Common stock 70 37 Other stockholders' equity, including unrealized gains or losses on securities of subsidiaries 77,909 47,780 ------- ------- TOTAL STOCKHOLDERS' EQUITY 77,979 47,817 ------- ------- TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY $93,728 $63,378 ======= ======= * Eliminated in consolidation. See notes to condensed financial statements. 81 NCRIC GROUP, INC. AND SUBSIDIARIES (PARENT ONLY) SCHEDULE II - CONDENSED FINANCIAL INFORMATION OF REGISTRANT CONDENSED STATEMENTS OF OPERATIONS FOR THE YEARS ENDED DECEMBER 31, 2003, 2002 AND 2001 (IN THOUSANDS) - -------------------------------------------------------------------------------- 2003 2002 2001 REVENUES: Net investment income $ 272 $ 16 $ -- Dividends from subsidiaries* 1,000 1,750 1,500 Other income 15 7 12 ------- ------- ------ Total revenues 1,287 1,773 1,512 ------- ------- ------ EXPENSES: Interest expense 826 62 -- Other operating expenses 663 608 875 ------- ------- ------ Total expenses 1,489 670 875 ------- ------- ------ INCOME BEFORE EQUITY IN UNDISTRIBUTED EARNINGS OF SUBSIDIARIES (202) 1,103 637 Equity in undistributed earnings of subsidiaries (4,016) (361) 942 ------- ------- ------ NET INCOME $(4,218) $ 742 $1,579 ======= ======= ====== * Eliminated in consolidation. See notes to condensed financial statements. 82 NCRIC GROUP, INC. AND SUBSIDIARIES (PARENT ONLY) SCHEDULE II - CONDENSED FINANCIAL INFORMATION OF REGISTRANT CONDENSED STATEMENTS OF CASH FLOWS FOR THE YEARS ENDED DECEMBER 31, 2003 AND 2002 (IN THOUSANDS) - -------------------------------------------------------------------------------- 2003 2002 CASH FLOWS FROM OPERATING ACTIVITIES: Net income $ (4,218) $ 742 Adjustments to reconcile net income to net cash flows from operating activities: Equity in undistributed earnings of subsidiaries 4,016 361 Net realized investment gains (8) -- Amortization and depreciation 199 106 Stock released for coverage of benefit plans 546 319 Other changes in assets and liabilities: (1,276) 639 -------- -------- Net cash flows provided by (used in) operating activities (741) 2,167 -------- -------- CASH FLOWS USED IN INVESTING ACTIVITIES: Purchases of investments (9,059) (3,392) Sales, maturities and redemptions of securities 4,982 -- Conversion of holding company (254) -- Investment in subsidiaries (30,075) (13,960) Purchases of property and equipment (89) (175) -------- -------- Net cash flows used in investing activities (34,495) (17,527) -------- -------- CASH FLOWS PROVIDED BY FINANCING ACTIVITIES: Net proceeds from Junior Subordinated Deferrable Interest Debentures -- 15,464 Net proceeds from public stock offering 35,783 -- Payments to acquire treasury stock (350) (30) -------- -------- Net cash flows provided by financing activities 35,433 15,434 NET CHANGE IN CASH AND CASH EQUIVALENTS 197 74 -------- -------- CASH AND CASH EQUIVALENTS, BEGINNING OF YEAR 99 25 -------- -------- CASH AND CASH EQUIVALENTS, END OF YEAR $ 296 $ 99 ======== ======== SUPPLEMENTARY INFORMATION: Interest paid $ 830 $ -- ======== ======== See notes to condensed financial statements. 83 NOTES TO CONDENSED FINANCIAL STATEMENTS NCRIC GROUP, INC. AND SUBSIDIARIES (PARENT ONLY) FOR THE YEARS ENDED DECEMBER 31, 2003, 2002 AND 2001 The accompanying condensed financial statements should be read in conjunction with the consolidated financial statements and notes of NCRIC Group, Inc. and Subsidiaries. I. REORGANIZATION On June 24, 2003, a plan of conversion and reorganization was approved by the members of NCRIC, A Mutual Holding Company and by the shareholders of NCRIC Group, Inc.(Group). In the conversion and related stock offering, NCRIC, A Mutual Holding Company offered for sale its 60% ownership interest in NCRIC Group, Inc. As a result of the conversion and stock offering, NCRIC, A Mutual Holding Company ceased to exist, and NCRIC Group, Inc. became a fully public company. See Note 2 of the Notes to the Consolidated Financial Statements. On December 31, 1998, National Capital Reciprocal Insurance Company consummated its plan of reorganization from a reciprocal insurer to a stock insurance company and became a wholly owned subsidiary of Group, and converted into NCRIC, Inc. Group was organized in December, 1998, II. BASIS OF PRESENTATION In Group's financial statements, investment in subsidiaries is stated at cost plus equity in undistributed earnings of subsidiaries since date of reorganization plus unrealized gains and losses of subisidiaries' investments. III. INVESTMENTS See Investments in the Consolidated Financial Statements and in Note 3 of the Notes to the Consolidated Financial Statements. IV. JUNIOR SUBORDINATED DEFERRABLE INTEREST DEBENTURES See Note 5 of the Notes to the Consolidated Financial Statements V. COMPREHENSIVE INCOME See Comprehensive Income in the Consolidated Financial Statements. VI. INCOME TAXES Group and its eligible subsidiaries file a consolidated U.S Federal Income tax return. Income tax liabilities or benefits are recorded by each subsidiary based upon separate return calculations. For further information on income taxes, see Income Taxes in Note 7 of the Notes to the Consolidated Financial Statements. VII. ACCOUNTING CHANGES For information concerning new accounting standards adopted in 2003 and 2002, see Note 1 of the Notes to the Consolidated Financial Statements. 84 NCRIC GROUP, INC. AND SUBSIDIARIES SCHEDULE III SUPPLEMENTARY INSURANCE INFORMATION DECEMBER 31, 2003, 2002, AND 2001 (IN THOUSANDS) - -------------------------------------------------------------------------------- DEFERRED FUTURE POLICY OTHER POLICY POLICY BENEFITS, LOSSES, CLAIMS AND ACQUISITION CLAIMS, AND UNEARNED BENEFITS PREMIUM SEGMENT COSTS LOSS EXPENSES PREMIUMS PAYABLE REVENUE - ------- ----- ------------- -------- ------- ------- Insurance: 2003 $2,358 $125,991 $34,553 $ -- $47,264 2002 $1,480 $104,022 $24,211 $ -- $30,098 2001 $ 851 $ 84,560 $17,237 $ -- $20,603 AMORTIZATION BENEFITS, OF DEFERRED NET LOSSES AND POLICY OTHER INVESTMENT LOSS ACQUISITION OPERATING PREMIUMS SEGMENT INCOME EXPENSES COSTS EXPENSES WRITTEN - ------- ------ -------- ----- -------- ------- Insurance: 2003 $6,008 $50,473 $4,360 $6,003 $71,365 2002 $5,915 $26,829 $2,890 $5,728 $51,799 2001 $6,136 $18,858 $1,337 $3,890 $34,459 85 NCRIC GROUP, INC. AND SUBSIDIARIES SCHEDULE IV REINSURANCE FOR THE YEARS ENDED DECEMBER 31, 2003, 2002, AND 2001 (IN THOUSANDS) - -------------------------------------------------------------------------------- CEDED ASSUMED PERCENTAGE PROPERTY AND GROSS TO OTHER FROM OTHER NET OF ASSUMED LIABILITY INSURANCE AMOUNT COMPANIES COMPANIES AMOUNT TO NET - ------------------- ------ --------- --------- ------ ------ 2003 $61,023 $(13,759) $ -- $47,264 0% 2002 $44,113 $(14,023) $ -- $30,090 0% 2001 $28,192 $ (7,296) $ -- $20,896 0% 86 NCRIC GROUP, INC. AND SUBSIDIARIES SCHEDULE V VALUATION AND QUALIFYING ACCOUNTS DECEMBER 31, 2003 AND 2002 (IN THOUSANDS) - -------------------------------------------------------------------------------- BALANCE AT CHARGED TO BALANCE BEGINNING COSTS AND AT END DESCRIPTION OF YEAR EXPENSES DEDUCTIONS OF YEAR ----------- ------- -------- ---------- ------- 2003 Allowance for Doubtful Accounts $1,924 $ 486 $(528) $1,882 2002 Allowance for Doubtful Accounts $ 562 $1,367 $ (5) $1,924 87 NCRIC GROUP, INC. AND SUBSIDIARIES SCHEDULE VI SUPPLEMENTAL INFORMATION CONCERNING PROPERTY-CASUALTY INSURANCE COMPANIES FOR THE YEARS ENDED DECEMBER 31, 2003, 2002, AND 2001 (IN THOUSANDS) - -------------------------------------------------------------------------------- DEFERRED RESERVE FOR POLICY UNPAID CLAIMS NET NET ACQUISITION AND CLAIM UNEARNED PREMIUMS INVESTMENT COSTS ADJUSTMENT EXPENSES PREMIUMS EARNED INCOME ----- ------------------- -------- ------ ------ 2003 $2,358 $125,991 $34,553 $47,264 $6,008 2002 $1,480 $104,022 $24,211 $30,098 $5,915 2001 $ 851 $ 84,560 $17,237 $20,603 $6,136 AMORTIZATION LOSS AND LOSS OF DEFERRED PAID LOSS ADJUSTMENT EXPENSES POLICY AND LOSS RELATED TO: (1) ACQUISITION ADJUSTMENT PREMIUMS CURRENT YEAR PRIOR YEAR COSTS EXPENSES (1) WRITTEN ------------ ---------- ----- ------------ ------- 2003 $44,588 $ 5,885 $4,360 $30,765 $71,365 2002 $24,063 $ 2,766 $2,890 $20,155 $51,799 2001 $23,056 $(4,198) $1,337 $17,744 $34,459 (1) Loss and loss adjustment expenses shown net of reinsurance 88 Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure None Item 9A. Controls and Procedures Under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, we evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Rule 13a-14(c) and 15d-14(c) under the Exchange Act) as of a date (the Evaluation Date) within 90 days prior to the filing date of this report. Based upon that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that, as of the Evaluation Date, our disclosure controls and procedures are effective to ensure that information required to be disclosed in the reports that NCRIC Group, Inc. files or submits under the Exchange Act is recorded, processed, summarized and reported, within the time periods specified in the SEC's rules and forms. There have been no significant changes in NCRIC Group, Inc.'s internal controls or in other factors that could significantly affect these controls subsequent to the Evaluation Date. PART III Item 10. Directors and Executive Officers of the Registrant Information included in NCRIC Group, Inc.'s Proxy Statement for its 2004 Annual Meeting of Shareholders is incorporated herein by reference. Item 11. Executive Compensation Information included in NCRIC Group, Inc.'s Proxy Statement for its 2004 Annual Meeting of Shareholders is incorporated herein by reference. Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters Information included in NCRIC Group, Inc.'s Proxy Statement for its 2004 Annual Meeting of Shareholders is incorporated herein by reference. Item 13. Certain Relationships and Related Transactions None. Item 14. Principal Accountant Fees and Services Information included in NCRIC Group, Inc.'s Proxy Statement for its 2004 Annual Meeting of Shareholders is incorporated herein by reference. PART IV Item 15. Exhibits, Financial Statement Schedules and Reports on Form 8-K: (a)(1) Financial Statements. The following consolidated financial statements of NCRIC Group, Inc. and subsidiaries are included herein in accordance with Item 8 of Part II of this report. Independent Auditors' Report Consolidated Balance Sheets as of December 31, 2003 and 2002 Consolidated Statements of Operations for the Years Ended December 31, 2003, 2002 and 2001 Consolidated Statements of Stockholders' Equity for the Years Ended December 31, 2003, 2002 and 2001 Consolidated Statements of Cash Flows for the Years Ended December 31, 2003, 2002 and 2001 Notes to Consolidated Financial Statements for the Years Ended December 31, 2003, 2002 and 2001 89 (a)(2) Financial Statement Schedules. The following consolidated financial statement schedules of NCRIC Group, Inc. and subsidiaries are included herein in accordance with Item 8 of Part II of this report. I. Summary of Investments - Other Than Investments in Related Parties II. Condensed Financial Information of Registrant III. Supplementary Insurance Information IV. Reinsurance V. Valuation and Qualifying Accounts VI. Supplemental Information Concerning Property-Casualty Insurance Companies (b) Reports on Form 8-K. On November 11, 2003 the Registrant filed a Current Report on Form 8-K, pursuant to Item 12, to report the issuance of a press release announcing earnings for the quarter ended September 30, 2003. The press release was included as an exhibit to the Current Report. (c) Exhibits. The following exhibits are filed as part of this report or are incorporated by reference to other filings. 3.1 Certificate of Incorporation of NCRIC Group, Inc. (1) 3.2 Bylaws of NCRIC Group, Inc.(2) 10.1 Stock Option Plan (3) 10.2 Stock Award Plan (3) 10.3 NCRIC Group, Inc. 2003 Stock Option Plan (4) 10.4 NCRIC Group, Inc. 2003 Stock Award Plan (4) 10.5 Employment Agreement between NCRIC Group, Inc., NCRIC Inc., and R. Ray Pate, Jr. (5) 10.6 Employment Agreement between NCRIC Group, Inc, NCRIC, Inc. and Rebecca B. Crunk (5) 10.7 Employment Agreement between NCRIC Group, Inc. and Stephen S. Fargis (6) 10.8 Employment Agreement with William E. Burgess (2) 10.9 Lease (3) 10.10 Amendment to Lease (3) 10.11 Administrative Services Agreement 10.12 Tax Sharing Agreement 21 Subsidiaries 23.2 Consent of Deloitte & Touche LLP 31.1 Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 31.2 Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 32 Certification of Chief Executive Officer and Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 - ---------- (1) Incorporated by reference to the Pre-Effective Amendment No. 1 to the Registration Statement on Form S-1 filed with the Commission on May 12, 2003. (2) Incorporated by reference to the Registration Statement on Form S-1 filed with the Commission on March 25, 2003. (3) Incorporated by reference to the Registrant's Registration Statement on Form SB-2 (File No. 333- 69537) filed with the Commission on December 23, 1998 and subsequently amended on April 15, 1999, March 12, 1999 and May 7, 1999. (4) Incorporated by reference to the Registrant's Proxy Statement for the 2003 Annual Meeting of Shareholders filed with the Commission on May 19, 2003. (5) Incorporated by reference to the Registrant's Annual Report on Form 10-K (File No. 0-25505), originally filed with the Commission on March 27, 2002. (6) Incorporated by reference to the Registrant's Annual Report on Form 10-K (File No. 0-25505), originally filed with the Commission on March 23, 2001. (d) Not applicable. 90 SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. NCRIC Group, Inc. Date: March 25, 2004 By: /s/ R. Ray Pate, Jr. ------------------------------------ R. Ray Pate, Jr. Vice Chairman, President and Chief Executive Officer (Duly Authorized Representative) Pursuant to the requirements of the Securities Act of 1934, this report has been signed by the following persons in the capacities and on the dates indicated. Signatures Title Date ---------- ----- ---- /s/ Nelson P. Trujillo Chairman of the Board of March 25, 2004 - -------------------------------- Directors Nelson P. Trujillo, M.D. /s/ R. Ray Pate, Jr. Vice Chairman of the Board of March 25, 2004 - -------------------------------- Directors, President and Chief R. Ray Pate, Jr. Executive Officer (Principal Executive Officer) /s/ Rebecca B. Crunk Senior Vice President and Chief March 25, 2004 - -------------------------------- Financial Officer (Principal Rebecca B. Crunk Financial and Accounting Officer) /s/ Vincent C. Burke Director March 25, 2004 - -------------------------------- Vincent C. Burke, III /s/ Pamela W. Coleman Director March 25, 2004 - -------------------------------- Pamela W. Coleman, M.D. /s/ Martin W. Dukes, Jr. Director March 25, 2004 - -------------------------------- Martin W. Dukes, Jr. , M.D. /s/ Leonard M. Glassman Director March 25, 2004 - -------------------------------- Leonard M. Glassman, M.D. /s/ Luther W. Gray, Jr. Director March 25, 2004 - -------------------------------- Luther W. Gray, Jr., M.D. /s/ Prudence P. Kline Director March 25, 2004 - -------------------------------- Prudence P. Kline, M.D. 91 /s/ Edward G. Koch Director March 25, 2004 - -------------------------------- Edward G. Koch, M.D. /s/Stuart A. McFarland Director March 25, 2004 - -------------------------------- Stuart A. McFarland /s/ J. Paul McNamara Director March 25, 2004 - -------------------------------- J. Paul McNamara /s/ Leonard M. Parver Director March 25, 2004 - -------------------------------- Leonard M. Parver, M.D. /s/ Frank Ross Director March 25, 2004 - -------------------------------- Frank Ross /s/ David M. Seitzman Director March 25, 2004 - -------------------------------- David M. Seitzman, M.D. 92