U.S. SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 Form 10-QSB (Mark One) |X| QUARTERLY REPORT UNDER SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED SEPTEMBER 30, 2003 |_| TRANSITION REPORT UNDER SECTION 13 OR 15 (d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM ___________ TO ___________ Commission file number 0- 22916 PHC, INC. (Exact name of small business issuer as specified in its charter) Massachusetts 04-2601571 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) 200 Lake Street, Suite 102, Peabody MA 01960 (Address of principal executive offices) (Zip Code) 978-536-2777 (Issuer's telephone number) (Former Name, former address and former fiscal year, if changed since last report) Check whether the issuer (1) filed all reports required to be filed by Section 13 or 15(d) of the Exchange Act during the past 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes _ X No____ Applicable only to corporate issuers Number of shares outstanding of each class of common equity, as of October 31, 2003 Class A Common Stock 13,342,213 Class B Common Stock 726,991 Transitional Small Business Disclosure Format (Check one): Yes______ No X - 1 - PHC, Inc. PART I. FINANCIAL INFORMATION Item 1. Financial Statements Condensed Consolidated Balance Sheets - September 30, 2003 (unaudited) and June 30, 2003. Condensed Consolidated Statements of Operations (unaudited) - Three months ended September 30, 2003 and September 30, 2002. Condensed Consolidated Statements of Cash Flows (unaudited) - Three months ended September 30, 2003 and September 30, 2002. Notes to Condensed Consolidated Financial Statements - September 30, 2003. Item 2. Management's Discussion and Analysis or Plan of Operation Item 3. Controls and Procedures PART II. OTHER INFORMATION Item 1. Legal Proceedings Item 6. Exhibits and Reports on Form 8-K. Signatures - 2 - PART I. FINANCIAL INFORMATION Item 1 Financial Statements PHC, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED BALANCE SHEETS September 30, June 30, ASSETS 2003 2003 ______________ ___________ Current assets: (unaudited) Cash and cash equivalents $ 138,066 $ 494,991 Accounts receivable, net of allowance for doubtful accounts of $2,413,891 at September 30, 2003, $2,348,445 at June 30, 2003 4,421,742 4,345,301 Prepaid expenses 378,861 69,541 Other receivables and advances 543,091 255,006 Deferred income tax asset 808,607 808,607 Other receivables, third party 172,043 172,043 ______________ ___________ Total current assets 6,462,410 6,145,489 Accounts receivable, non-current 575,000 600,000 Other receivable 106,454 111,976 Property and equipment, net 1,272,877 1,295,113 Deferred financing costs, net of amortization of $132,109 at September 30, 2003 and $130,109 at June 30, 2003 2,000 4,000 Goodwill 969,099 969,099 Other assets 259,417 286,046 ______________ ___________ Total assets $9,647,257 $9,411,723 ============== =========== LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Accounts payable $1,321,046 $860,952 Notes payable--related parties 100,000 100,000 Current maturities of long-term debt 969,189 883,659 Revolving credit note 1,286,406 1,103,561 Deferred revenue 160,531 160,720 Current portion of obligations under capital leases 44,754 50,805 Accrued payroll, payroll taxes and benefits 901,662 1,016,088 Accrued expenses and other liabilities 751,439 958,527 Convertible debentures 250,000 275,000 ______________ ___________ Total current liabilities 5,785,027 5,409,312 ______________ ___________ Long-term debt 1,734,374 2,030,285 Obligations under capital leases 30,607 36,869 ______________ ___________ Total noncurrent liabilities 1,764,981 2,067,154 ______________ ___________ Total liabilities 7,550,008 7,476,466 ______________ ___________ Stockholders' equity: Class A common stock, $.01 par value; 20,000,000 shares authorized, 13,440,017 and 13,437,067 shares issued September 30, 2003 and June 30, 2003, respectively 134,400 134,371 Class B common stock, $.01 par value; 2,000,000 shares authorized, 726,991 issued and outstanding September 30, 2003 and June 30, 2003, convertible into one share of Class A common stock 7,270 7,270 Additional paid-in capital 19,176,418 19,147,604 Treasury stock, 97,804 shares at September 30, 2003 and June 30, 2003, at cost (72,380) (72,380) Notes receivable, common stock -- (80,000) Accumulated deficit (17,148,459) (17,201,608) ______________ ___________ Total stockholders' equity 2,097,249 1,935,257 Total liabilities and stockholders' equity $9,647,257 $9,411,723 ============== =========== See Notes to Condensed Consolidated Financial Statements. - 3 - PHC, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) Three Months Ended September 30, 2003 2002 ______________ ___________ Revenues: Patient care, net $ 5,192,560 $ 5,311,625 Pharmaceutical studies 143,482 361,889 Contract support services 767,125 297,873 ______________ ___________ Total revenue 6,103,167 5,971,387 ______________ ___________ Operating expenses: Patient care expenses 2,694,015 2,910,223 Cost of contract support services 553,929 280,962 Provision for doubtful accounts 462,891 297,775 Website expenses 66,695 56,041 Administrative and other operating expenses 2,146,091 1,756,410 ______________ ___________ Total operating expenses 5,923,621 5,301,411 ______________ ___________ Income from operations 179,546 669,976 ______________ ___________ Other income (expense): Interest income 2,724 3,814 Other income, net 14,771 26,182 Interest expense (133,892) (146,202) ______________ ___________ Total other expense, net (116,397) (116,206) ______________ ___________ Income before provision for taxes 63,149 553,770 Provision for income taxes 10,000 -- ______________ ___________ Net income $ 53,149 $ 553,770 ============== =========== Basic income per common share $ .00 $ .04 ============== =========== Basic weighted average number of shares outstanding 14,069,204 13,727,657 ============== =========== Fully diluted income per common share $ .00 $ .04 ============== =========== Fully diluted weighted average number of shares outstanding 14,789,056 14,352,963 ============== =========== See Notes to Condensed Consolidated Financial Statements. - 4 - PHC, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) For the Three Months Ended September 30, 2003 2002 ______________ ___________ Cash flows from operating activities: Net income $ 53,149 $ 553,770 Adjustments to reconcile net income to net cash provided by (used in) operating activities: Depreciation and amortization 63,088 39,771 Non cash stock-based compensation 86,223 (12,170) Changes in: Accounts receivable (334,004) 105,047 Prepaid expenses (309,320) (156,345) Other assets 6,001 (41,399) Accounts payable 460,094 (300,237) Accrued expenses and other liabilities (299,083) 8,455 ______________ ___________ Net cash provided by (used in) operating activities (273,852) 196,892 ______________ ___________ Cash flows from investing activities: Acquisition of property and equipment (20,224) (93,365) ______________ ___________ Net cash used in investing activities (20,224) (93,365) ______________ ___________ Cash flows from financing activities: Revolving debt, net 182,845 (117,865) Principal payments on long-term debt (247,694) (211,438) Deferred financing costs 2,000 2,000 Costs related to issuance of capital stock -- (7,212) Issuance of common stock -- 57,625 ______________ ___________ Net cash used in financing activities (62,849) (276,890) ______________ ___________ NET DECREASE IN CASH AND CASH EQUIVALENTS (356,925) (173,363) Beginning cash and cash equivalents 494,991 204,564 ______________ ___________ ENDING CASH AND CASH EQUIVALENTS $ 138,066 $ 31,201 ============== =========== SUPPLEMENTAL CASH FLOW INFORMATION: Cash paid during the period for: Interest $ 130,041 $ 130,669 Income taxes 24,492 48,910 See Notes to Condensed Consolidated Financial Statements. - 5 - PHC, INC. and Subsidiaries Notes to Condensed Consolidated Financial Statements September 30, 2003 Note A - The Company PHC, Inc. (the "Company") is a national health care Company, which operates subsidiaries specializing in behavioral health services including the treatment of substance abuse, which includes alcohol and drug dependency and related disorders and the provision of psychiatric services. The Company also provides management, administrative and online behavioral health services. The Company primarily operates under three business segments: (1) Behavioral health treatment services, including two substance abuse treatment facilities: Highland Ridge Hospital, located in Salt Lake City, Utah, which also treats psychiatric patients; and Mount Regis Center, located in Salem, Virginia, and seven psychiatric treatment locations which include Harbor Oaks Hospital, a 64-bed psychiatric hospital located in New Baltimore, Michigan and six outpatient behavioral health locations (two in Las Vegas, Nevada operating as Harmony Healthcare, one in Shawnee Mission, Kansas operating as Total Concept and three locations operating as Pioneer Counseling Center in the Detroit, Michigan metropolitan area); (2) Behavioral health administrative services, including delivery of management, administrative and help line services. PHC, Inc. provides management and administrative services for its behavioral health treatment subsidiaries. Wellplace, formerly known as Pioneer Development and Support Services ("PDSS"), provides help line services primarily through contracts with major railroads, smoking cessation contracts with the states of Nebraska and Kansas and a call center contract with the State of Michigan. Pioneer Pharmaceutical Research conducts studies of the effects of psychiatric pharmaceuticals on a controlled population through contracts with major manufacturers of these pharmaceuticals; and (3) Behavioral health online services, are provided through Behavioral Health Online, Inc., the Company's internet operations, which provides Internet support services for all other subsidiaries of the Company and provides behavioral health education, training and products for the behavioral health professional, through its website wellplace.com. Note B - Basis of Presentation The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with the instructions to Form 10-QSB and Item 310 of Regulation S-B. Accordingly, they do not include all of the information and footnotes required by generally accepted accounting principles for complete financial statements. In the opinion of management, all adjustments (consisting only of normal recurring accruals) considered necessary for a fair presentation have been included. Operating results for the three months ended September 30, 2003 are not necessarily indicative of the results that may be expected for the year ending June 30, 2004. The accompanying financial statements should be read in conjunction with the June 30, 2003 consolidated financial statements and footnotes thereto included in the Company's 10-KSB filed on September 19, 2003. Note C- Stock Based Compensation The Company re-priced 791,500 options in January 2001 of which 103,500 remained outstanding at June 30, 2003 and September 30, 2003 and are subject to variable accounting from the date of the modification. Compensation expense relating to 43,500 vested repriced options at June 30, 2003 was $2,505 for the fiscal year ended June 30, 2003 and the compensation expense relating to 43,500 vested repriced options at September 30, 2003 was $3,915 for the three month period ended September 30, 2003 compared to a reversal of compensation expense of $12,825 for the three months ended September 30, 2002. The Company has adopted the disclosure only provisions of Statement of Financial Accounting Standards ("SFAS") No. 123 but applies Accounting Principles Board Opinion No. 25 and related interpretations in accounting for its plans. If the Company had elected to recognize compensation cost for the plans based on the fair value at the grant date for awards granted, consistent with the method prescribed by SFAS No. 123, the net income per share would have been changed to the pro forma amounts indicated below: - 6 - Note C- Stock Based Compensation (Continued) Three Months Ended September 30, 2003 2002 __________ ___________ Net income, as reported $ 53,149 $ 553,770 Add: Stock-based employee compensation expense included in reported net income, net of related tax effects 86,223 (12,170) Deduct: Total stock-based employee compensation expense determined under fair value based method for all awards, net of related tax effects (97,773) (530) __________ ___________ Pro forma net income $ 41,599 $ 541,070 ========== =========== Earnings per share: Basic - as reported $ 0.00 $ 0.04 =========== ========== Basic - pro forma $ 0.00 $ 0.04 =========== ========== Diluted - as reported $ 0.00 $ 0.04 =========== ========== Diluted - pro forma $ 0.00 $ 0.04 =========== ========== Note D - Reclassifications Certain September 30, 2002 amounts have been reclassified to be consistent with the September 30, 2003 presentation. Note E - Business Segment Information The Company's behavioral health treatment services have similar economic characteristics, services, patients and clients. Accordingly, all behavioral health treatment services are reported on an aggregate basis under one segment. The Company's segments are more fully described in Note A above. Residual income and expenses from closed facilities are included in the administrative services segment. The following summarizes the Company's segment data: - 7 - BEHAVIORAL HEALTH TREATMENT ADMINISTRATIVE ONLINE ELIMINATIONS TOTAL SERVICES SERVICES SERVICES For the three months ended September 30, 2003 Revenues - external customers $5,202,660 $ 900,507 $ -- $ -- $ 6,103,167 Revenues - intersegment 40,400 733,860 75,000 (849,260) -- Net income (loss) 531,342 (411,498) (66,695) -- 53,149 Identifiable assets 7,813,800 1,766,523 66,934 -- 9,647,257 For the three months ended September 30, 2002 Revenues - external customers $ 5,311,625 $ 659,762 $ -- $ -- $ 5,971,387 Revenues - intersegment 153,600 656,556 75,000 (885,156) -- Net income (loss) 909,039 (299,228) (56,041) -- 553,770 Identifiable assets 8,090,946 1,258,899 94,699 -- 9,444,544 - 8 - Note F - New Accounting Standards In January 2003, the Financial Accounting Standards Board ("FASB") issued FIN 46, "Consolidation of Variable Interest Entities." FIN 46's consolidation criteria are based on analysis of risks and rewards, not control, and represent a significant and complex modification of previous accounting principles. FIN 46 represents an accounting change, not a change in the underlying economics of asset sales. FIN 46 is effective for consolidated financial statements issued after June 30, 2003. The adoption of FIN 46 did not have a material effect on the Company's financial position or results of operations. In May 2003, the FASB issued Statement of Financial Accounting Standard ("SFAS") No. 150, "Accounting for Certain Financial Instruments with Characteristics of Both Liabilities and Equity." SFAS No. 150 is the first phase of the FASB's project on liabilities and equity. SFAS No. 150 provides guidance on how an entity classifies and measures certain financial instruments with characteristics of both liabilities and equity. For publicly held companies, SFAS No. 150 is effective for financial instruments entered into or modified after May 31, 2003. SFAS No. 150 requires companies to record the cumulative effect of financial instruments existing at the adoption date. The adoption of SFAS 150 did not have a significant effect on the Company's operations, financial position or cash flows. In November 2002, the EITF reached consensus on EITF No. 00-21, "Revenue Arrangements with Multiple Deliverables." Revenue arrangements with multiple deliverables include arrangements that provide for the delivery or performance of multiple products, services and/or rights to use assets where performance may occur at different points in time or over different periods of time. The adoption of EITF No. 00-21 did not have a significant effect on the Company's operations, financial position or cash flows. - 9 - Item 2. Management's Discussion and Analysis or Plan of Operation Overview The Company presently provides behavioral health care services through two substance abuse treatment centers, a psychiatric hospital and six outpatient psychiatric centers (collectively called "treatment facilities"). The Company's revenue for providing behavioral health services through these facilities is derived from contracts with managed care companies, Medicare, Medicaid, state agencies, railroads, gaming industry corporations and individual clients. The profitability of the Company is largely dependent on the level of patient census and the payor mix at these treatment facilities. Patient census is measured by the number of days a client remains overnight at an inpatient facility or the number of visits or encounters with clients at out patient clinics. Payor mix is determined by the source of payment to be received for each client being provided billable services. The Company's administrative expenses do not vary greatly as a percentage of total revenue but the percentage tends to decrease slightly as revenue increases. Although the Company has changed the focus and reduced expenses of its' internet operation, Behavioral Health Online, Inc., to provide technology and internet support for the Company's other operations, it also continues to provide behavioral health information and education through its web site at Wellplace.com. The Company's research subsidiary, Pioneer Pharmaceutical Research, contracts with major manufacturers of psychiatric pharmaceuticals to assist in the study of the effects of certain pharmaceuticals in the treatment of specific mental illness. The healthcare industry is subject to extensive federal, state and local regulation governing, among other things, licensure and certification, conduct of operations, audit and retroactive adjustment of prior government billings and reimbursement. In addition, there are ongoing debates and initiatives regarding the restructuring of the health care system in its entirety. The extent of any regulatory changes and their impact on the Company's business is unknown. The current administration has put forth proposals to mandate equality in the benefits available to those individuals suffering from mental illness. If passed, this legislation will improve access to the Company's programs. Managed care has had a profound impact on the Company's operations, in the form of shorter lengths of stay, extensive certification of benefits requirements and, in some cases, reduced payment for services. Critical Accounting Policies The preparation of our financial statements in accordance with accounting principles generally accepted in the United States of America, requires management to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues, expenses and related disclosures. On an on-going basis, we evaluate our estimates and assumptions, including but not limited to those related to revenue recognition, accounts receivable reserves and the impairment of long-lived assets and goodwill. We base our estimates on historical experience and various other assumptions that we believe to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions. Revenue recognition and accounts receivable: Patient care revenues and accounts receivable are recorded at established billing rates or at the amount realizable under agreements with third-party payors, including Medicaid and Medicare. Revenues under third-party payor agreements are subject to examination and contractual adjustment, and amounts realizable may change due to periodic changes in the regulatory environment. - 10 - Provisions for estimated third party payor settlements are provided in the period the related services are rendered. Differences between the amounts provided and subsequent settlements are recorded in operations in the year of settlement. Amounts due as a result of cost report settlements is recorded and listed separately on the consolidated balance sheets as "Other receivables, third party". The provision for contractual allowances is deducted directly from revenue and the net revenue amount is recorded as accounts receivable. The allowance for doubtful accounts does not include the contractual allowances. The Company currently has one "at-risk" contract. The contract calls for the Company to provide for all of the in patient and outpatient behavioral health needs of the insurance carrier's enrollees in Nevada for a fixed monthly fee per member per month. Revenues are recorded monthly based on this formula and the expenses related to providing the services under this contract are recorded as incurred. The Company provides most of the outpatient care directly and, through utilization review, monitors closely, and pre-approves all in patient and outpatient services not provided directly. The contract is considered "at-risk" because the payments to third-party providers for services rendered could equal or exceed the total amount of the revenue recorded. Pharmaceutical study revenue is recognized only after a pharmaceutical study contract has been awarded and the patient has been selected and accepted based on study criteria and billable units of service are provided. Where a contract requires completion of the study by the patient, no revenue is recognized until the patient completes the study program. Contract support service revenue is a result of fixed contracts to provide telephone support. Revenue for these services is recognized ratably over the service period, as there is no contingency for a change in the contracted amount based on services provided. Allowance for doubtful accounts: The provision for bad debt is calculated based on a percentage of each aged accounts receivable category beginning at 0-5% on current accounts and increasing incrementally for each additional 30 days the account remains outstanding until the account is over 360 days outstanding, at which time the provision is 60-100% of the outstanding balance. These percentages vary by facility based on each facility's experience in collecting older receivables. The Company compares this required reserve amount to the current "Allowance for doubtful accounts" to determine the required bad debt expense for the period. This method of determining the required "Allowance for doubtful accounts" has historically resulted in an allowance for doubtful accounts of 30% or greater of the total outstanding receivables balance. Income Taxes: The Company follows the liability method of accounting for income taxes, as set forth in SFAS No. 109, "Accounting for Income Taxes". SFAS No. 109 prescribes an asset and liability approach, which requires the recognition of deferred tax liabilities and assets for the expected future tax consequences of temporary differences between the carrying amounts and the tax basis of the assets and liabilities. The Company's policy is to record a valuation allowance against deferred tax assets unless it is more likely than not that such assets will be realized in future periods. The Company considers estimated future taxable income or loss and other available evidence when assessing the need for its deferred tax valuation allowance. - 11 - Goodwill: The excess of the purchase price over the fair market value of net assets of an acquisition is recorded as goodwill. The Company's net goodwill relates to the treatment services segment of the Company and is evaluated at least annually for impairment. Results of Operations Total net revenue from operations increased 2.2% to $6,103,167 for the three months ended September 30, 2003 from $5,971,387 for the three months ended September 30, 2002 due to new contracts signed by Wellplace during the third quarter of last year for the Michigan call center and the Kansas smoking cessation contract that began this quarter. Net patient care revenue decreased 2.2% to $5,192,560 for the three months ended September 30, 2003 from $5,311,625 for the three months ended September 30, 2002. This decrease is a result of a decline in census at our Michigan psychiatric facility. The Company has experienced increased census at its Michigan psychiatric hospital and it's Utah hospital during the month of October. Two of the key indicators of profitability of inpatient facilities are patient days, or census, and payor mix. Patient days is the product of the number of patients times length of stay. Increases in the number of patient days results in higher census, which coupled with a more favorable payor mix (more patients with higher paying insurance contracts or paying privately) usually results in higher profitability. Therefore, patient census and payor mix are monitored very closely. Revenue from pharmaceutical studies decreased 60.3% to $143,482 for the three months ended September 30, 2003 from $361,889 for the three months ended September 30, 2002. This decrease is due to the ending of some inpatient studies and the slow start of new studies due to slow enrollment. This revenue is expected to fluctuate from period to period based on the number of studies currently in progress and the number of participants in each study. Revenue from this division has also increased substantially in October. Contract support services revenue provided by Wellplace increased 157.5% to $767,125 for the three months ended September 30, 2003 from $297,873 for the three months ended September 30, 2002. The cost of providing these services increased 97.1% to $553,929 for the three months ended September 30, 2003 from $280,962 for the three months ended September 30, 2002. This is due to routine Michigan call center expenses and expenses related to the new smoking cessation contract for the State of Kansas. Patient care expenses decreased 7.4% to $2,694,015 for the three months ended September 30, 2003 from $2,910,223 for the three months ended September 30, 2002. This decrease is directly related to the decline in patient census and is found primarily in variable costs such as food, lab fees, laundry, patient activities, patient transportation and other patient related expenses. The Company continues to look for new ways to cut costs through operating efficiencies without sacrificing patient care. Web development expenses increased 19.0% to $66,695 for the three months ended September 30, 2003 from $56,041 for the three months ended September 30, 2002. This is a result of increased depreciation expense based on a revision of the estimated remaining useful life of the asset. Without this change, web expenses would have declined approximately 13%. - 12 - Administrative expenses increased 22.2% to $2,146,091 for the three months ended September 30, 2003 from $1,756,410 for the three months ended September 30, 2002. This increase is due to the increase in legal fees as a result of the litigation as indicated in this report (See, Part II, Item 3 Legal Proceedings) and the one time expense of $80,000 related to certain stock purchase agreements dated August 2000. These agreements called for the forgiveness of debt related to loans provided to officers and directors to purchase stock provided their relationship with the Company was not severed prior to the third anniversary of the debt. Increases in insurance rates resulted in a 34.0% increase in insurance expense to $81,647 in the current quarter from $60,917 for the same period last year. Rent expense increased 10.3% to $242,060 for the three months ended September 30, 2003 from $219,488 for the three months ended September 30, 2002. This increase is due incremental increases built into current leases. The Company also experienced a 8.7% increase in cost of employee benefits to $107,713 for the three months ended September 30, 2003 from $99,125 for the three months ended September 30, 2002. The Company is actively pursuing acquisitions to expand its core business, which resulted in increased travel, consultant and legal expenses recorded in the current quarter. Interest expense decreased 8.4% to $133,892 for the three months ended September 30, 2003 from $146,202 for the three months ended September 30, 2002. This decrease in interest is due to the decrease in interest rates on the Company's long-term debt and a decrease of approximately $210,000 in long-term debt for the period ended September 30, 2003 as compared to the period ended September 30, 2002. The Company's provision for income taxes of $10,000 for the quarter ended September 30, 2003 is significantly below the Federal statutory rate of 34% primarily due to the availability of net operating loss carry-forwards. Total income tax expense for the quarter represents state income taxes for certain subsidiaries with no available net operating loss carry-forwards. The Company has provided a significant valuation allowance against its deferred tax asset due to potential changes in IRS rules that may limit the accessibility of the loss carry-forwards. Provision for doubtful accounts increased 55.47% to $462,891 for the three months ended September 30, 2003 from $297,775 for the three months ended September 30, 2002. This is a result of the Company's policy to maintain a higher reserve against certain older receivables. The environment the Company operates in today makes collection of receivables, particularly older receivables, more difficult than in previous years. Accordingly, the Company has increased staff, standardized some procedures for collecting receivables and instituted a more aggressive collection policy, which has resulted in improved cash collections. Although the Company's receivables have increased only one percent over the past three months, the Company continues to reserve for bad debts based on managed care denials and past difficulty in collections. The growth of managed care has negatively impacted reimbursement for behavioral health services with a higher rate of denials requiring higher reserves. Liquidity and Capital Resources The Company`s net cash used in operating activities was $273,852 for the quarter ended September 30, 2003 compared to cash provided by operating activities of $196,892 for the quarter ended September 30, 2002. Cash flow from operations in the quarter ended September 30, 2003 consists of net income of $53,149 plus depreciation and amortization of $63,088, increase in accounts receivable of $334,004, increase in prepaid expenses of $309,320, decrease in accrued expenses of $299,083, and increase in accounts payable of $460,094, an increase in other assets of $6,001 and non-cash equity based charges of $86,223. - 13 - Cash used in investing activities in the quarter ended September 30, 2003 consisted of $20,224 in capital expenditures compared to $93,365 in capital expenditures in the quarter ended September 30, 2002. Cash used in financing activities in the quarter ended September 30, 2003 primarily consisted of $64,849 in net debt repayments compared to $329,303 in net debt repayments for the quarter ended September 30, 2002. A significant factor in the liquidity and cash flow of the Company is the timely collection of its accounts receivable. Current accounts receivable from patient care, net of allowance for doubtful accounts, increased approximately 1.0% to $5,996,742 on September 30, 2003 from $5,945,301 on June 30, 2003. This increase is due in part to the delay in payment of receivables by one of our State payors due to budget constraints. The Company was advised in advance of the reduction in payment for two months with pay back slated for the current quarter. To date the Company has received one-third of the payment reduction as promised. The minimal increase is a result of better accounts receivable management due to increased staff, standardization of some procedures for collecting receivables and a more aggressive collection policy. The increased staff has allowed the Company to concentrate on current accounts receivable and resolve any problem issues before they become uncollectable. The Company's collection policy calls for earlier contact with insurance carriers with regard to payment, use of fax and registered mail to follow-up or resubmit claims and earlier employment of collection agencies to assist in the collection process. Our collectors will also seek assistance through every legal means, including the State Insurance Commissioner's office, when appropriate, to collect claims. At the same time, the Company continues to closely monitor reserves for bad debt based on potential insurance denials and past difficulty in collections. The Company has operated ongoing operations profitably for eleven consecutive quarters. The current positive business environment towards behavioral health treatment and the new business opportunities give us confidence to foresee continued improved results. The Company's future minimum payments under contractual obligations related to capital leases, operating leases and term notes for each fiscal year ending as of June 30, 2003 are listed below. There have been no material changes in these obligations through September 30, 2003. Year Ending Term Capital Operating June 30, Notes Leases Leases Total ____________________________________________________________________ 2004 $ 883,659 $55,954 $ 845,972 $1,785,585 2005 1,680,415 18,832 745,767 2,445,014 2006 47,598 12,825 499,244 559,667 2007 32,306 7,788 437,680 477,774 2008 35,337 649 326,396 362,382 Thereafter 234,629 -- 142,913 377,542 __________ _______ ___________ __________ Total minimum payments $ 2,913,944 $ 96,048 $2,997,972 $6,007,964 =========== ======== =========== ========== - 14 - New accounting standards In January 2003, the Financial Accounting Standards Board ("FASB") issued FIN 46, "Consolidation of Variable Interest Entities." FIN 46's consolidation criteria are based on analysis of risks and rewards, not control, and represent a significant and complex modification of previous accounting principles. FIN 46 represents an accounting change, not a change in the underlying economics of asset sales. FIN 46 is effective for consolidated financial statements issued after June 30, 2003. The adoption of FIN 46 did not have a material effect on the Company's financial position or results of operations. In May 2003, the FASB issued Statement of Financial Accounting Standard ("SFAS") No. 150, "Accounting for Certain Financial Instruments with Characteristics of Both Liabilities and Equity." SFAS No. 150 is the first phase of the FASB's project on liabilities and equity. SFAS No. 150 provides guidance on how an entity classifies and measures certain financial instruments with characteristics of both liabilities and equity. For publicly held companies, SFAS No. 150 is effective for financial instruments entered into or modified after May 31, 2003. SFAS No. 150 requires companies to record the cumulative effect of financial instruments existing at the adoption date. The adoption of SFAS 150 did not have a significant effect on the Company's operations, financial position or cash flows. In November 2002, the EITF reached consensus on EITF No. 00-21, "Revenue Arrangements with Multiple Deliverables." Revenue arrangements with multiple deliverables include arrangements that provide for the delivery or performance of multiple products, services and/or rights to use assets where performance may occur at different points in time or over different periods of time. The adoption of EITF No. 00-21 did not have a significant effect on the Company's operations, financial position or cash flows. Item 3. Controls and Procedures Evaluation of Disclosure Controls and Procedures We maintain disclosure controls and procedures designed to ensure that information required to be disclosed in our Exchange Act reports is recorded, processed, summarized and reported within the time periods specified within the SEC's Rules and Forms, and that such information is accumulated and communicated to our management to allow timely decisions regarding required disclosure. In designing and evaluating the disclosure controls and procedures, our management recognized that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives, and management was necessarily required to apply its judgment in evaluating the cost-benefit relationship of possible controls and procedures. As of the end of the period covered by this report, we carried out an evaluation, under the supervision and with the participation of our chief executive officer and chief financial officer, of the effectiveness of the design and operation of our disclosure controls and procedures to meet the criteria referred to above. Based on the foregoing, our chief executive officer and chief financial officer concluded that our disclosure controls and procedures were effective. Change in Internal Controls There were no significant changes in our internal controls or in other factors that could significantly affect these controls subsequent to the date of their most recent evaluations. - 15 - PART II OTHER INFORMATION Item 1. Legal Proceedings. A medical malpractice claim was filed by a former patient against North Point Mental Health Associates, the Company's subsidiary, North Point-Pioneer, Inc., and Pioneer Counseling Centers in the Circuit Court for the County of Wayne, State of Michigan (Case No. 00-017768-NH, November 21, 2000), alleging sexual abuse by a former clinical psychologist. At trial in December 2002, a jury returned a verdict in favor of the plaintiff in the amount of approximately $9 million plus interest and taxable costs and attorney's fee for conduct that first manifested itself prior to the Company's acquisition of the subsidiary in 1996. The clinical psychologist declared bankruptcy and was not a party to the proceeding. A judgment in the amount of $3,079,741 was entered on October 24, 2003. The Company is filing post judgment motions. The Company believes that substantial error was committed at trial and intends to appeal the judgment. Upon appeal, a bond or other marketable collateral may be required to be posted in an amount up to one and one-half times the current value of the judgment. The Company's subsidiary, North Point-Pioneer, Inc., is covered by malpractice insurance in the amount of $1 million provided by Frontier Insurance Company, which is insolvent and is being administered by the State of New York, with the result that Frontier's ability to pay any judgment is unknown. If Frontier formally goes into liquidation, the Company may have a claim against the Michigan Property and Casualty Guaranty Fund, which could avail itself of defenses available to Frontier and to Michigan statutory defenses. The entity whose assets were acquired by the Company's subsidiary also carried malpractice insurance in the amount of $1 million. Such carrier has, however, refused coverage and filed an action in Michigan seeking a declaratory judgment to the effect that it is not liable under such policy. The Company will take all steps available to require this carrier to meet its obligations under such policy. To date, there have been no meaningful settlement discussions. In December 2002, Plaintiff's counsel demanded the payment of $1,000,000 within 10 days, which demand was not met. At a meeting on September 3, 2003, representatives of Frontier's receiver acknowledged to the Company, Frontier's obligations under the policy but acknowledged that payment of such obligations is subject to the unresolved insolvency proceedings referred to above. The Company may recover a portion of the legal fees expended to date on this matter. Item 6. Exhibits and reports on Form 8-K. Exhibit List Exhibit No. Description 31.1 Certification of Chief Executive Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 31.2 Certification of the Chief Financial Officer Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 32.1 Certification of the Chief Executive Officer and Chief Financial Officer Pursuant to 18 U.S.C. 1350, as adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. Reports on Form 8-K The Company filed one report on form 8-K during the quarter ended September 30, 2003. This report provided the same earnings information to the public as shown in the Company's quarterly press release as required by Item 12 of the instructions for form 8-K. - 16 - Signatures In accordance with the requirements of the Exchange Act, the registrant caused this report to be signed on its behalf by the undersigned thereunto duly authorized. PHC, Inc. Registrant Date: November 13, 2003 /s/ Bruce A. Shear Bruce A. Shear President Chief Executive Officer Date: November 13, 2003 /s/ Paula C. Wurts Paula C. Wurts Controller Treasurer - 17 -