Exhibit 10.20 [LETTERHEAD OF CSX CORPORATION] Jeff McCutcheon Senior Vice President Corporate Human Resources November 18, 2002 Mr. Charles G. Raymond President CSX Lines, Inc. 2101 Rexford Road Suite 350, West Charlotte, North Carolina 28211 Dear Chuck: This letter serves to amend the Transaction Incentive Program for CSX Lines described in a latter I sent you January 4, 2002. In this letter, I stated that an incentive Bonus would only be paid if there was Closing of the Transaction (as defined in the letter) by December 31, 2002. Through this letter, CSX will amend the January 4, 2002 letter by extending the deadline of a closing of the transaction an additional six months. Accordingly, the third paragraph of your January 4, 2002 letter should now read as follows: "The Incentive Bonus will be paid only if there is a Closing of a Transaction by June 30, 2003. For purposes of this letter, a "Closing" means that a transaction to sell or dispose of all, or substantially all, of the assets of CSX Lines must be completed prior to June 30, 2003. If no such Closing occurs by June 30, 2003, this program will expire without payment." All other provisions of the letter remain unchanged. Please indicate your agreement with and acceptance of the terms and conditions of this letter by signing and dating this letter in the space provided below. Keep one original for your records and return the other original to me. Very truly yours, Jeff McCutcheon Agreed to and accepted: /s/ CHARLES G. RAYMOND ______________________________ Charles G. Raymond