AWARD NOTIFICATION Name: George Bajalia Position: President and Chief Operating Officer - Professional Services Division This document serves as notification of your base salary and performance goals effective January 1, 1999. Base Salary: * $200,000 Annual Incentive Award Opportunities: * Threshold - 30% * Target - 80% * Maximum - 160% Annual Incentive Financial Performance Criteria, Objectives and Weightings: (actual performance achievement between threshold, target, and maximum levels will be interpolated) * Division Top Line Growth (weighted 50% of award): * Threshold - 12% * Target - 17% * Maximum - 22% * Division EBITDA Growth (weighted 25% of award): * Threshold - 18% * Target - 25% * Maximum - 33% * Key Performance Objectives (weighted 25% of award): * Gross Margin * Operating Margin * Day's Sales Outstanding