AWARD NOTIFICATION Name: Robert P. Crouch Position: VP and Chief Accounting Officer This document serves as notification of your base salary and performance goals effective January 1, 1999. Base Salary: * $150,000 Annual Incentive Award Opportunities: * Threshold - 20% * Target - 60% * Maximum - 80% Annual Incentive Financial Performance Criteria, Objectives and Weightings: (actual performance achievement between threshold, target, and maximum levels will be interpolated) * Corporate EBIT Growth (weighted 50% of award): * Threshold - 12% * Target - 17% * Maximum - 22% * Key Performance Objectives (weighted 50% of award): * Integration plan * Customer satisfaction * Day's sales outstanding * Accounting department management