Exhibit 16.1




                       [LETTERHEAD OF COOPERS & LYBRAND]




March 31, 1997



Mr. Michael J. Sheridan
Corporate Controller
Genesys Telecommunications Laboratories
1155 Market Street
11th Floor
San Francisco, CA  94103


Re:  "Change in Independent Auditor's" paragraph for S-1 filing

Dear Mr. Sheridan:

We have read the wording of the "Change in Independent Auditors" paragraph for 
the Genesys Telecommunications Laboratories filing on Form S-1.  We agree with 
all statements made therein with respect to Coopers & Lybrand L.L.P. in its 
capacity as the predecessor auditors for the Company.

Please contact us if we can be of further assistance.


Very truly your,


/s/ Coopers & Lybrand L.L.P.
Coopers & Lybrand L.L.P.