Exhibit 99.1


Michael J. McCloskey Elected President of Genesys Telecommunications
Laboratories, Inc.

SAN FRANCISCO--July 24, 1998--Genesys Telecommunications Laboratories, Inc.
(NASDAQ: GCTI - news) today announced that Michael J. McCloskey has been elected
its President.

Gregory Shenkman will be leaving his position as President and Chief Executive
Officer effective immediately.  Shenkman will continue to serve as a member of
the Company's Board of Directors.  McCloskey joined the Company in September
1996 as its Chief Financial Officer and Vice President, International, and was
appointed Chief Operating Officer in September 1997.

About Genesys

Genesys Telecommunications Laboratories, Inc. (Nasdaq "GCTI") combines computer
and telephone systems to improve interactions between companies and their
customers.  The Genesys Suite  an innovative suite of inbound, outbound,
blended, network-based and Internet-based call center products  enables
organizations to optimally manage customer interactions and employee
communications to increase productivity, lower costs and achieve greater
customer satisfaction and loyalty.  Headquartered in San Francisco, Genesys
serves over 300 customers in the North American, European, Asian/Pacific and
Latin American regions directly from 27 sales offices and indirectly through a
select group of industry-leading solutions providers.  For more information
please visit Genesys at: http://www.genesyslab.com or call 1-888-GENESYS.

Contact:  Genesys Telecommunications Laboratories, Inc.
          Michael McCloskey, 415/437-2423

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