EXHIBIT 16 October 30, 2003 Securities and Exchange Commission 450 Fifth Street, N.W. Washington, DC 20549 Re: Front Porch Digital Inc. Dear Sirs: We have reviewed Item 4 - Change in Registrant's Certifying Accountant, of the Current Report on Form 8-K dated October 24, 2003 of Front Porch Digital Inc. and are in agreement with the statements contained in paragraphs (a)(i), (a)(ii), (a)(iv) and (a)(v) on page 2 therein. We have no basis to agree or disagree with other statements of the Registrant contained therein or in paragraph (b). /s/ ERNST & YOUNG LLP ------------------------------ 6