Filed Pursuant to Rule 424b(3) File Numbers: 333-69793; 333-69753 TRAVELERS RETIREMENT ACCOUNT ANNUITY PROSPECTUS: THE TRAVELERS SEPARATE ACCOUNT FIVE FOR VARIABLE ANNUITIES THE TRAVELERS SEPARATE ACCOUNT SIX FOR VARIABLE ANNUITIES This prospectus describes TRAVELERS RETIREMENT ACCOUNT ANNUITY, a flexible premium deferred variable annuity contract (the "Contract") issued by The Travelers Insurance Company or The Travelers Life and Annuity Company. The Travelers Life and Annuity Company does not solicit or issue insurance products in the state of New York. Refer to the first page of your Contract for the name of your issuing company. The Contract is available in connection with certain retirement plans that qualify for special federal income tax treatment ("Qualified Contracts".) We may issue it as an individual Contract or as a group Contract. When we issue a group Contract, you will receive a certificate summarizing the Contract's provisions. For convenience, we refer to Contracts and certificates as "Contracts." You can choose to have your premium ("Purchase Payments") and any applicable Purchase Payment Credits accumulate on a variable and, subject to availability, fixed basis in one of our funding options. Your Contract Value before the Maturity Date and the amount of monthly income afterwards will vary daily to reflect the investment experience of the Variable Funding Options you select. You bear the investment risk of investing in the Variable Funding Options. The Variable Funding Options are: Capital Appreciation Fund PUTNAM VARIABLE TRUST High Yield Bond Trust Putnam VT Small Cap Value Fund -- Class IB Shares Managed Assets Trust SALOMON BROTHERS VARIABLE SERIES FUNDS INC. Money Market Portfolio All Cap Fund -- Class I(4) AMERICAN FUNDS INSURANCE SERIES Investors Fund -- Class I Global Growth Fund -- Class 2 Shares Small Cap Growth Fund -- Class I Growth Fund -- Class 2 Shares SMITH BARNEY INVESTMENT SERIES Growth-Income Fund -- Class 2 Shares Smith Barney Premier Selections All Cap Growth Portfolio CITISTREET FUNDS, INC. THE TRAVELERS SERIES TRUST CitiStreet Diversified Bond Fund -- Class I Convertible Securities Portfolio CitiStreet International Stock Fund -- Class I Disciplined Mid Cap Stock Portfolio CitiStreet Large Company Stock Fund -- Class I Equity Income Portfolio CitiStreet Small Company Stock Fund -- Class I Large Cap Portfolio DELAWARE VIP TRUST Lazard International Stock Portfolio Delaware VIP REIT Series -- Standard Class Merrill Lynch Large Cap Core Portfolio(5) Delaware VIP Small Cap Value Series -- Standard Class MFS Emerging Growth Portfolio DREYFUS VARIABLE INVESTMENT FUND MFS Mid Cap Growth Portfolio Dreyfus Variable Investment Fund -- Appreciation Portfolio -- MFS Value Portfolio Initial Shares Pioneer Fund Portfolio(6) Dreyfus Variable Investment Fund -- Developing Leaders Social Awareness Stock Portfolio Portfolio -- Initial Shares(1) Travelers Quality Bond Portfolio FRANKLIN TEMPLETON VARIABLE INSURANCE PRODUCTS TRUST U.S. Government Securities Portfolio Mutual Shares Securities Fund -- Class 2 Shares TRAVELERS SERIES FUND INC. Templeton Developing Markets Securities Fund -- Class 2 Shares AIM Capital Appreciation Portfolio Templeton Foreign Securities Fund -- Class 2 Shares MFS Total Return Portfolio Templeton Growth Securities Fund -- Class 2 Shares Pioneer Strategic Income Portfolio(7) GREENWICH STREET SERIES FUND SB Adjustable Rate Income Portfolio Smith Barney Class Appreciation Portfolio Smith Barney Aggressive Growth Portfolio Equity Index Portfolio -- Class II Shares Smith Barney High Income Portfolio JANUS ASPEN SERIES Smith Barney Large Capitalization Growth Portfolio Mid Cap Growth Portfolio -- Service Shares(2) Strategic Equity Portfolio(8) LAZARD RETIREMENT SERIES, INC. VAN KAMPEN LIFE INVESTMENT TRUST Lazard Retirement Small Cap Portfolio Comstock Portfolio Class II Shares LORD ABBETT SERIES FUND, INC. Emerging Growth Portfolio Class II Shares Growth and Income Portfolio VARIABLE ANNUITY PORTFOLIOS Mid-Cap Value Portfolio Smith Barney Small Cap Growth Opportunities Portfolio OPPENHEIMER VARIABLE ACCOUNT FUNDS VARIABLE INSURANCE PRODUCTS FUND II Oppenheimer Main Street Fund/VA -- Service Shares(3) Asset Manager Portfolio -- Service Class 2 PIMCO VARIABLE INSURANCE TRUST Contrafund(R)Portfolio -- Service Class 2 Total Return Portfolio -- Administrative Class VARIABLE INSURANCE PRODUCTS FUND III Mid Cap Portfolio -- Service Class 2 - -------------- (1) Formerly Small Cap Portfolio -- Initial Shares (5) Formerly MFS Research Portfolio (2) Formerly Aggressive Growth Portfolio -- Service Shares (6) Formerly Utilities Portfolio (3) Formerly Oppenheimer Main Street Growth & Income (7) Formerly Putnam Diversified Income Portfolio Fund/VA -- Service Shares (8) Formerly Alliance Growth Portfolio (4) Formerly Capital Fund -- Class I We also offer variable annuity Contracts that do not have Purchase Payment Credits, and therefore may have lower fees. Over time, the value of the Purchase Payment Credits could be more than offset by higher charges. You should carefully consider whether or not this Contract is the most appropriate investment for you. The Contract, certain Contract features and/or some of the funding options may not be available in all states. This prospectus provides the information that you should know before investing in the Contract. Please keep this prospectus for future reference. You can receive additional information about your Contract by requesting a copy of the Statement of Additional Information ("SAI") dated May 3, 2004. We filed the SAI with the Securities and Exchange Commission ("SEC"), and it is incorporated by reference into this prospectus. To request a copy, write to The Travelers Insurance Company, Annuity Investor Services, One Cityplace, 3 CP, Hartford, Connecticut 06103-3415, call 1-800-842-9406 or access the SEC's website (http://www.sec.gov). See Appendix E for the SAI's table of contents. NEITHER THE SECURITIES AND EXCHANGE COMMISSION NOR ANY STATE SECURITIES COMMISSION HAS APPROVED OR DISAPPROVED THESE SECURITIES OR THE ADEQUACY OF THIS PROSPECTUS. ANY REPRESENTATION TO THE CONTRARY IS A CRIMINAL OFFENSE. VARIABLE ANNUITY CONTRACTS ARE NOT DEPOSITS OF ANY BANK, AND ARE NOT INSURED OR GUARANTEED BY THE FEDERAL DEPOSIT INSURANCE CORPORATION OR ANY OTHER GOVERNMENT AGENCY. PROSPECTUS DATED MAY 3, 2004 TABLE OF CONTENTS Glossary............................................. 3 Payment Options........................................ 33 Summary.............................................. 5 Election of Options................................. 33 Fee Table............................................ 8 Annuity Options..................................... 34 Condensed Financial Information...................... 14 Miscellaneous Contract Provisions...................... 34 The Annuity Contract................................. 14 Right to Return..................................... 34 Contract Owner Inquiries.......................... 15 Termination......................................... 34 Purchase Payments................................. 15 Required Reports.................................... 35 Purchase Payment Credits ......................... 16 Suspension of Payments.............................. 35 Conservation Credit............................... 16 The Separate Accounts.................................. 35 Accumulation Units................................ 16 Performance Information............................. 35 The Variable Funding Options...................... 16 Federal Tax Considerations............................. 36 Fixed Account ....................................... 23 General Taxation of Annuities....................... 36 Charges and Deductions............................... 23 Types of Contracts: Qualified and Non-qualified..... 36 General........................................... 23 Qualified Annuity Contracts......................... 36 Withdrawal Charge................................. 24 Taxation of Qualified Annuity Contracts........... 36 Free Withdrawal Allowance......................... 25 Mandatory Distributions for Qualified Plans....... 37 Transfer Charge................................... 25 Non-qualified Annuity Contracts..................... 37 Mortality and Expense Risk Charge................. 25 Diversification Requirements for Variable Variable Funding Option Expenses.................. 25 Annuities....................................... 38 Floor Benefit/Liquidity Benefit Charges........... 25 Ownership of the Investments...................... 38 CHART Asset Allocation Program Charges ........... 25 Taxation of Death Benefit Proceeds................ 38 Premium Tax....................................... 26 Other Tax Considerations............................ 38 Changes in Taxes Based upon Premium or Treatment of Charges for Optional Benefits........ 38 Value............................................. 26 Penalty Tax for Premature Distribution............ 38 Transfers............................................ 26 Puerto Rico Tax Considerations.................... 39 Access to Your Money................................. 27 Non-Resident Aliens............................... 39 Systematic Withdrawals............................ 27 Available Information.................................. 39 Ownership Provisions................................. 28 Incorporation of Certain Documents by Types of Ownership................................ 28 Reference........................................... 39 Contract Owner.................................. 28 Other Information...................................... 40 Beneficiary..................................... 28 The Insurance Companies............................. 40 Death Benefit........................................ 28 Financial Statements................................ 40 Death Proceeds before the Maturity Date........... 28 Distribution of Variable Annuity Contracts.......... 40 Step-Up Death Benefit Value....................... 29 Conformity with State and Federal Laws.............. 41 Payment of Proceeds............................... 29 Voting Rights....................................... 42 Beneficiary Contract Continuance.................. 30 Restrictions on Financial Transactions.............. 42 Planned Death Benefit............................. 30 Legal Proceedings and Opinions...................... 42 Death Proceeds after the Maturity Date............ 31 Appendix A: Condensed Financial The Annuity Period................................... 31 Information for The Travelers Insurance Maturity Date..................................... 31 Company: Separate Account Five...................... A-1 Liquidity Benefit ................................ 31 Appendix B: Condensed Financial Information Allocation of Annuity............................. 32 for The Travelers Life and Annuity Variable Annuity.................................. 32 Company: Separate Account Six....................... B-1 Fixed Annuity..................................... 33 Appendix C: Waiver of Withdrawal Charge for Nursing Home Confinement........................ C-1 Appendix D: Market Value Adjustment.................... D-1 Appendix E: Contents of the Statement of Additional Information........................... E-1 2 GLOSSARY ACCUMULATION UNIT -- an accounting unit of measure used to calculate the value of this Contract before Annuity Payments begin. ANNUITANT -- the person on whose life the Maturity Date and Annuity Payments depend. ANNUITY PAYMENTS -- a series of periodic payments (a) for life; (b) for life with a minimum number of payments; (c) for the joint lifetime of the Annuitant and another person, and thereafter during the lifetime of the survivor; or (d) for a fixed period. ANNUITY UNIT -- an accounting unit of measure used to calculate the amount of Annuity Payments. CASH SURRENDER VALUE -- the Contract Value less any withdrawal charge and premium tax not previously deducted. CODE -- the Internal Revenue Code of 1986, as amended, and all related laws and regulations that are in effect during the term of this Contract. CONTINGENT ANNUITANT -- the individual who becomes the Annuitant when the Annuitant who is not the owner dies prior to the Maturity Date. CONTRACT DATE -- the date on which the Contract is issued. CONTRACT OWNER (you) -- the person named in the Contract (on the specifications page) as the owner of the Contract. CONTRACT VALUE -- Purchase Payments and any associated Purchase Payment Credits, plus or minus any investment experience on the amounts allocated to the variable funds or interest on amounts allocated to the Fixed Account, adjusted by any applicable charges and withdrawals. CONTRACT YEARS -- twelve month periods beginning with the Contract Date. DEATH REPORT DATE -- the day on which we have received 1) Due Proof of Death and 2) written payment instructions or election of spousal or beneficiary contract continuation. DUE PROOF OF DEATH -- (i) a copy of a certified death certificate; (ii) a copy of a certified decree of a court of competent jurisdiction as to the finding of death; (iii) a written statement by a medical doctor who attended the deceased; or (iv) any other proof satisfactory to us. FIXED ACCOUNT -- an account that consists of all of the assets under this Contract other than those in the Separate Account. HOME OFFICE -- the Home Office of The Travelers Insurance Company or The Travelers Life and Annuity Company or any other office that we may designate for the purpose of administering this Contract. MATURITY DATE -- the date on which the Annuity Payments are to begin. PAYMENT OPTION -- an Annuity or Income option elected under your Contract. PURCHASE PAYMENT -- any premium paid by you to initiate or supplement this Contract. PURCHASE PAYMENT CREDIT -- an amount credited to your Contract Value that equals a percentage of each Purchase Payment made. QUALIFIED CONTRACT -- a contract used in a retirement plan or program that is intended to qualify under Sections 401, 403, 408, or 414(d) of the Code. SEPARATE ACCOUNT -- a segregated account registered with the Securities and Exchange Commission ("SEC"), the assets of which are invested solely in the Underlying Funds. The assets of the Separate Account are held exclusively for the benefit of Contract Owners. SUBACCOUNT -- that portion of the assets of a Separate Account that is allocated to a particular Underlying Fund. 3 UNDERLYING FUND -- a portfolio of an open-end management investment company that is registered with the SEC in which the Subaccounts invest. VALUATION DATE -- a date on which a Subaccount is valued. VALUATION PERIOD -- the period between successive valuations. VARIABLE FUNDING OPTION -- an open-end diversified management investment company that serves as an investment option under the Separate Account. WE, US, OUR -- The Travelers Insurance Company or the Travelers Life and Annuity Company. WRITTEN REQUEST -- written information sent to us in a form and content satisfactory to us and received at our Home Office. YOU, YOUR -- the Contract Owner. 4 SUMMARY: TRAVELERS RETIREMENT ACCOUNT THIS SUMMARY DETAILS SOME OF THE MORE IMPORTANT POINTS THAT YOU SHOULD KNOW AND CONSIDER BEFORE PURCHASING THE CONTRACT. PLEASE READ THE ENTIRE PROSPECTUS CAREFULLY. WHAT COMPANY WILL ISSUE MY CONTRACT? Your issuing company is either The Travelers Insurance Company or The Travelers Life and Annuity Company, ("the Company," "we" or "us"). The Travelers Life and Annuity Company does not solicit or issue insurance products in the state of New York. Refer to your Contract for the name of your issuing Company. Each company sponsors its own segregated account ("Separate Account"). The Travelers Insurance Company sponsors the Travelers Separate Account Five for Variable Annuities ("Separate Account Five"); The Travelers Life and Annuity Company sponsors the Travelers Separate Account Six for Variable Annuities ("Separate Account Six"). When we refer to the Separate Account, we are referring to either Separate Account Five or Separate Account Six, depending upon your issuing Company. The Contract may not currently be available for sale in all states. CAN YOU GIVE ME A GENERAL DESCRIPTION OF THE CONTRACT? We designed the Contract for retirement savings or other long-term investment purposes. The Contract provides a death benefit as well as guaranteed payout options. You direct your payment(s) to one or more of the Variable Funding Options and/or to the Fixed Account that is part of our general account (the "Fixed Account"). We guarantee money directed to the Fixed Account as to principal and interest. The Variable Funding Options fluctuate with the investment performance of the Underlying Funds and are not guaranteed. You can also lose money in the Variable Funding Options. The Contract, like all deferred variable annuity contracts, has two phases: the accumulation phase and the payout phase (annuity period). During the accumulation phase generally, your pre-tax contributions accumulate on a tax-deferred basis and are taxed as income when you make a withdrawal, presumably when you are in a lower tax bracket. The payout phase occurs when you begin receiving payments from your Contract. The amount of money you accumulate in your Contract determines the amount of income (Annuity Payments) you receive during the payout phase. During the payout phase, you may choose one of a number of annuity options. You may receive income payments from the Variable Funding Options and/or the Fixed Account. If you elect variable income payments, the dollar amount of your payments may increase or decrease. Once you choose one of the annuity options and begin to receive payments, it cannot be changed. WHO CAN PURCHASE THIS CONTRACT? The Contract is currently only available for use in connection with tax qualified retirement plans ("Plans"), which include Contracts qualifying under Section 401(a), 403(b), 408 or 457 of the Internal Revenue Code of 1986, as amended, as well as beneficiary-directed transfers of death benefit proceeds from another contract. Purchase of this Contract through a Plan does not provide any additional tax deferral benefits beyond those provided by the Plan. Accordingly, you should consider purchasing this Contract for its death benefit, annuity option benefits, and other non-tax-related benefits. You may purchase the Contract with an initial payment of at least $20,000. You may make additional payments of at least $5,000 at any time during the accumulation phase. This product is available to owners and Annuitants under the age of 85 as of the Contract Date. CAN I EXCHANGE MY CURRENT ANNUITY CONTRACT FOR THIS CONTRACT? The Code generally permits you to exchange one annuity contract for another in a "tax-free exchange." Therefore, you can transfer the proceeds from another annuity contract to make Purchase Payments under this Contract. Before making an exchange to acquire this Contract, you should carefully compare this Contract to your current contract. You may have to pay a surrender charge under your current contract to exchange it for this Contract, and this Contract has its own surrender charges that would apply to you. The other fees and charges under this Contract may be higher or lower and the benefits may be different than those of your current contract. In addition, you may have to pay federal income or penalty taxes on the exchange if it does not qualify for tax-free treatment. You should not exchange another contract for this Contract unless you determine, after evaluating all the facts, that the exchange is in your best interests. Remember that the person selling you the Contract generally will earn a commission on the sale. 5 WHO IS THE CONTRACT ISSUED TO? If you purchase an individual Contract, you are the Contract Owner. If a group Contract is purchased, we issue certificates to the individual participants. Where we refer to "you," we are referring to the individual Contract Owner or the group participant, as applicable. We refer to both contracts and certificates as "Contracts." If a group unallocated Contract is purchased, we issue only the Contract. We issue group Contracts in connection with retirement plans. Depending on your Plan, certain features and/or Variable Funding Options described in this prospectus may not be available to you. Your Plan provisions supercede the prospectus. If you have any questions about your specific Plan, contact your Plan administrator. IS THERE A RIGHT TO RETURN PERIOD? If you cancel the Contract within ten days after you receive it, you will receive a full refund of your Contract Value plus any Contract charges and premium taxes you paid (but not fees and charges assessed by the Underlying Funds). Where state law requires a different right to return period, or the return of Purchase Payments, the Company will comply. You bear the investment risk on the Purchase Payment allocated to a Variable Funding Option during the right to return period; therefore, the Contract Value we return may be greater or less than your Purchase Payment. If you purchased your Contract as an Individual Retirement Annuity, and you return it within the first seven days after delivery, or longer if your state permits, we will refund your full Purchase Payment. During the remainder of the right to return period, we will refund your Contract Value (including charges we assessed). We will determine your Contract Value at the close of business on the day we receive a Written Request for a refund. During the right to return period, you will not bear any Contract fees associated with the Purchase Payment Credits. If you exercise your right to return, you will be in the same position as if you had exercised the right to return in a variable annuity Contract with no Purchase Payment Credit. You would, however, receive any gains, and we would bear any losses attributable to the Purchase Payment Credits. CAN YOU GIVE A GENERAL DESCRIPTION OF THE VARIABLE FUNDING OPTIONS AND HOW THEY OPERATE? Through its Subaccounts, the Separate Account uses your Purchase Payments to purchase shares, at your direction, of one or more of the Variable Funding Options. In turn, each Variable Funding Option invests in an underlying mutual fund ("Underlying Fund") that holds securities consistent with its own investment policy. Depending on market conditions, you may make or lose money in any of these Variable Funding Options. You can transfer among the Variable Funding Options as frequently as you wish without any current tax implications. Currently there is no charge for transfers, nor a limit to the number of transfers allowed. We may, in the future, charge a fee for any transfer request, or limit the number of transfers allowed. At a minimum, we would always allow one transfer every six months. We reserve the right to restrict transfers that we determine will disadvantage other Contract Owners. WHAT EXPENSES WILL BE ASSESSED UNDER THE CONTRACT? The Contract has insurance features and investment features, and there are costs related to each. We deduct a mortality and expense risk ("M&E") charge daily from the amounts you allocate to the Separate Account. We deduct the M&E at an annual rate of 0.80% for the Standard Death Benefit, and 1.25% for the Optional Death Benefit. Each Underlying Fund also charges for management costs and other expenses. We will apply a withdrawal charge to withdrawals from the Contract, and will calculate it as a percentage of the Purchase Payments and any associated Purchase Payment Credits withdrawn. The maximum percentage is 5%, decreasing to 0% in years six and later. Upon annuitization, if you select the Variable Annuitization Floor Benefit, there is a Floor Benefit charge assessed. This charge will vary based upon market conditions, and will be set at the time you choose this option. Once established, this charge will remain the same throughout the term of the annuitization. If you select the Liquidity Benefit, there is a charge of 5% of the amounts withdrawn. HOW WILL MY PURCHASE PAYMENTS AND WITHDRAWALS BE TAXED? Generally, the payments you make to a Qualified Contract during the accumulation phase are made with before-tax dollars. Generally, you will be taxed on your Purchase Payments, Purchase Payment Credits and on any earnings when you make a withdrawal or begin receiving Annuity Payments. Payments to the Contract are made with after-tax dollars, and any credits and earnings will generally accumulate tax-deferred. You will be taxed on these earnings when they are withdrawn from the Contract. If you are younger than 59 1/2 when you take money out, you may be charged a 10% federal penalty tax on the amount withdrawn. 6 HOW MAY I ACCESS MY MONEY? You can take withdrawals any time during the accumulation phase. Withdrawal charges may apply, and income taxes, and/or a penalty tax may apply to taxable amounts withdrawn. WHAT IS THE DEATH BENEFIT UNDER THE CONTRACT? You may choose to purchase the Standard or Optional Death Benefit. If you die before the Contract is in the payout phase, the person you have chosen as your beneficiary will receive a death benefit. We calculate the death benefit value at the close of the business day on which our Home Office receives (1) Due Proof of Death and (2) written payment instructions or the election of beneficiary contract continuance. Please refer to the Death Benefit section in the prospectus for more details. WHERE MAY I FIND OUT MORE ABOUT ACCUMULATION UNIT VALUES? The Condensed Financial Information in Appendix A or Appendix B to this prospectus provides more information about Accumulation Unit values. ARE THERE ANY ADDITIONAL FEATURES? This Contract has other features you may be interested in. These include: o DOLLAR COST AVERAGING. This is a program that allows you to invest a fixed amount of money in Variable Funding Options each month, theoretically giving you a lower average cost per unit over time than a single one-time purchase. Dollar Cost Averaging requires regular investments regardless of fluctuating price levels, and does not guarantee profits or prevent losses in a declining market. Potential investors should consider their financial ability to continue purchases through periods of low price levels. o SYSTEMATIC WITHDRAWAL OPTION. Before the Maturity Date, you can arrange to have money sent to you at set intervals throughout the year. Of course, any applicable income and penalty taxes will apply on amounts withdrawn. Withdrawals in excess of the free withdrawal allowance may be subject to a withdrawal charge. o MANAGED DISTRIBUTION PROGRAM. This program allows us to automatically calculate and distribute to you, in November of the applicable tax year, an amount that will satisfy the Internal Revenue Service's minimum distribution requirements imposed on certain Contracts once the owner reaches age 70 1/2or retires. These minimum distributions occur during the accumulation phase. o ASSET ALLOCATION ADVICE. If allowed, you may elect to enter into a separate advisory agreement with CitiStreet Financial Services LLC. ("CitiStreet"), an affiliate of the Company, for the purpose of receiving asset allocation advice under CitiStreet's CHART Program. The CHART Program allocates all Purchase Payments among the CitiStreet Funds. The CHART Program and applicable fees are fully described in a separate disclosure statement. o BENEFICIARY CONTRACT CONTINUANCE (NOT PERMITTED FOR NON-NATURAL BENEFICIARIES). If you die before the Maturity Date, and if the value of any beneficiary's portion of the death benefit is between $20,000 and $1,000,000 as of the date of your death, that beneficiary(s) may elect to continue his/her portion of the Contract. 7 FEE TABLE - -------------------------------------------------------------------------------- The following tables describe the fees and expenses that you will pay when buying, owning, and surrendering the Contract. The first table describes the fees and expenses that you will pay at the time that you buy the Contract, surrender the Contract, or transfer Contract Value between Variable Funding Options. Expenses shown do not include premium taxes, which may be applicable. CONTRACT OWNER TRANSACTION EXPENSES WITHDRAWAL CHARGE............................................. 5%(1) (AS A PERCENTAGE OF THE PURCHASE PAYMENTS AND ANY APPLICABLE PURCHASE PAYMENT CREDITS WITHDRAWN) TRANSFER CHARGE............................................... $10(2) (ASSESSED ON TRANSFERS THAT EXCEED 12 PER YEAR) LIQUIDITY BENEFIT CHARGE...................................... 5% (DURING THE ANNUITY PERIOD, IF YOU HAVE ELECTED THE LIQUIDITY BENEFIT, A SURRENDER CHARGE OF 5% OF THE AMOUNT WITHDRAWN WILL BE ASSESSED. SEE "LIQUIDITY BENEFIT"). - -------------- (1) The withdrawal charge declines to zero after the Purchase Payment has been in the Contract for 5 years. The charge is as follows: YEARS SINCE PURCHASE WITHDRAWAL PAYMENT MADE CHARGE - ------------------------------------------- ---------------------- GREATER THAN OR EQUAL TO BUT LESS THAN 0 years 1 years 5% 1 years 2 years 4% 2 years 3 years 3% 3 years 4 years 2% 4 years 5 years 1% 5 years+ 0% (2) We do not currently assess the transfer charge. The next table describes the fees and expenses that you will pay periodically during the time that you own the Contract, not including Underlying Fund fees and expenses. ANNUAL SEPARATE ACCOUNT CHARGES (AS A PERCENTAGE OF THE AVERAGE DAILY NET ASSETS OF THE SEPARATE ACCOUNT) STANDARD DEATH BENEFIT: OPTIONAL DEATH BENEFIT: - -------------------------------------------------- ----------------------------------------------- Mortality and Expense Risk Charge............... 0.80% Mortality and Expense Risk Charge............. 1.25% Administrative Expense Charge................... None Administrative Expense Charge................. None ------- ------- Total Annual Separate Account Charges...... 0.80% Total Annual Separate Account Charges.... 1.25% During the annuity period, if you have elected the Variable Annuitization Floor Benefit, a total annual separate account charge of up to 3.80% or 4.25% may apply. See "Variable Annuitization Floor Benefit". 8 UNDERLYING FUND EXPENSES AS OF DECEMBER 31, 2003 (UNLESS OTHERWISE INDICATED): The first table below shows the range (minimum and maximum) of the total annual operating expenses charged by all of the Underlying Funds, before any voluntary or contractual fee waivers and/or expense reimbursements. The second table shows each Underlying Fund's management fee, distribution and/or service fees (12b-1) if applicable, and other expenses. The Underlying Funds provided this information and we have not independently verified it. More detail concerning each Underlying Fund's fees and expenses is contained in the prospectus for each Underlying Fund. Current prospectuses for the Underlying Funds can be obtained by calling 1-800-842-9406. MINIMUM AND MAXIMUM TOTAL ANNUAL UNDERLYING FUND OPERATING EXPENSES MINIMUM MAXIMUM -------------------------- -------------------------- TOTAL ANNUAL FUND OPERATING EXPENSES 0.42% 4.72% (expenses that are deducted from Underlying Fund assets, including management fees, distribution and/or service fees (12b-1) fees, and other expenses.) UNDERLYING FUND FEES AND EXPENSES (AS A PERCENTAGE OF AVERAGE DAILY NET ASSETS) DISTRIBUTION AND/OR CONTRACTUAL FEE NET TOTAL SERVICE TOTAL ANNUAL WAIVER ANNUAL MANAGEMENT (12b-1) OTHER OPERATING AND/OR EXPENSE OPERATING UNDERLYING FUND: FEE FEES EXPENSES EXPENSES REIMBURSEMENT EXPENSES - ----------------- --------------- ------------ -------- ------------ --------------- ------------ Capital Appreciation Fund.... 0.75% -- 0.07% 0.82% -- 0.82%(17) High Yield Bond Trust........ 0.52% -- 0.13% 0.65% -- 0.65%(1) Managed Assets Trust......... 0.50% -- 0.09% 0.59% -- 0.59%(17) Money Market Portfolio....... 0.32% -- 0.10% 0.42% -- 0.42%(2) AIM VARIABLE INSURANCE FUNDS, INC. AIM V.I. Premier Equity Fund -- Series I+....... 0.61% -- 0.24% 0.85% -- 0.85% AMERICAN FUNDS INSURANCE SERIES Global Growth Fund -- Class 2 Shares*......... 0.66% 0.25% 0.04% 0.95% -- 0.95% Growth Fund -- Class 2 Shares*......... 0.37% 0.25% 0.02% 0.64% -- 0.64% Growth-Income Fund -- Class 2 Shares*......... 0.33% 0.25% 0.01% 0.59% -- 0.59% CITISTREET FUNDS, INC. CitiStreet Diversified Bond Fund -- Class I.... 0.44% -- 0.11% 0.55% -- 0.55% CitiStreet International Stock Fund -- Class I... 0.74% -- 0.16% 0.90% -- 0.90% CitiStreet Large Company Stock Fund -- Class I... 0.53% -- 0.10% 0.63% -- 0.63% CitiStreet Small Company Stock Fund -- Class I... 0.60% -- 0.19% 0.79% -- 0.79% CITISTREET FUNDS, INC. ** CitiStreet Diversified Bond Fund -- Class I.... 0.44% -- 1.36% 1.80% -- 1.80% CitiStreet International Stock Fund -- Class I... 0.74% -- 1.41% 2.15% -- 2.15% CitiStreet Large Company Stock Fund -- Class I... 0.53% -- 1.35% 1.88% -- 1.88% CitiStreet Small Company Stock Fund -- Class I... 0.60% -- 1.44% 2.04% -- 2.04% 9 DISTRIBUTION AND/OR CONTRACTUAL FEE NET TOTAL SERVICE TOTAL ANNUAL WAIVER ANNUAL MANAGEMENT (12b-1) OTHER OPERATING AND/OR EXPENSE OPERATING UNDERLYING FUND: FEE FEES EXPENSES EXPENSES REIMBURSEMENT EXPENSES - ----------------- --------------- ------------ -------- ------------ --------------- ------------ CREDIT SUISSE TRUST Credit Suisse Trust Emerging Market Portfolio+.............. 1.25% -- 0.56% 1.81% -- --(24) DELAWARE VIP TRUST Delaware VIP REIT Series -- Standard Class....... 0.75% -- 0.11% 0.86% -- 0.86%(3) Delaware VIP Small Cap Value Series -- Standard Class.......... 0.75% -- 0.11% 0.86% -- 0.86%(4) DREYFUS VARIABLE INVESTMENT FUND Dreyfus Variable Investment Fund -- Appreciation Portfolio -- Initial Shares....... 0.75% -- 0.05% 0.80% -- 0.80% Dreyfus Variable Investment Fund -- Developing Leaders Portfolio -- Initial Shares.......... 0.75% -- 0.07% 0.82% -- 0.82% FRANKLIN TEMPLETON VARIABLE INSURANCE PRODUCTS TRUST Mutual Shares Securities Fund -- Class 2 Shares*. 0.60% 0.25% 0.20% 1.05% -- 1.05%(5) Templeton Developing Markets Securities Fund -- Class 2 Shares*...... 1.25% 0.25% 0.30% 1.80% -- 1.80% Templeton Foreign Securities Fund -- Class 2 Shares*......... 0.69% 0.25% 0.22% 1.16% 0.04% 1.12%(6) Templeton Growth Securities Fund -- Class 2 Shares*......... 0.81% 0.25% 0.07% 1.13% -- 1.13%(7) GREENWICH STREET SERIES FUND Appreciation Portfolio.... 0.75% -- 0.02% 0.77% -- 0.77% Equity Index Portfolio -- Class II Shares*........ 0.31% 0.25% 0.04% 0.60% -- 0.60% Fundamental Value Portfolio+.............. 0.75% -- 0.02% 0.77% -- 0.77% JANUS ASPEN SERIES Balanced Portfolio -- Service Shares*+........ 0.65% 0.25% 0.02% 0.92% -- 0.92% Mid Cap Growth Portfolio -- Service Shares*...... 0.65% 0.25% 0.02% 0.92% -- 0.92% Worldwide Growth Portfolio -- Service Shares*+................ 0.65% 0.25% 0.06% 0.96% -- 0.96% LAZARD RETIREMENT SERIES, INC. Lazard Retirement Small Cap Portfolio*.... 0.75% 0.25% 0.42% 1.42% 0.17% 1.25%(8) LORD ABBETT SERIES FUND, INC. Growth and Income 0.50% -- 0.35% 0.85% -- 0.85% Portfolio............... Mid-Cap Value Portfolio... 0.75% -- 0.33% 1.08% -- 1.08% OPPENHEIMER VARIABLE ACCOUNT FUNDS Oppenheimer Main Street Fund/VA -- Service Shares*......... 0.68% 0.25% 0.03% 0.96% -- 0.96% PIMCO VARIABLE INSURANCE TRUST Total Return Portfolio -- Administrative Class*... 0.25% 0.15% 0.26% 0.66% 0.01% 0.65%(9) 10 DISTRIBUTION AND/OR CONTRACTUAL FEE NET TOTAL SERVICE TOTAL ANNUAL WAIVER ANNUAL MANAGEMENT (12b-1) OTHER OPERATING AND/OR EXPENSE OPERATING UNDERLYING FUND: FEE FEES EXPENSES EXPENSES REIMBURSEMENT EXPENSES - ----------------- --------------- ------------ -------- ------------ --------------- ------------ PUTNAM VARIABLE TRUST Putnam VT Discovery Growth Fund -- Class IB Shares*+....... 0.70% 0.25% 0.86% 1.81% -- 1.81%(10) Putnam VT International Equity Fund -- Class IB Shares*+....... 0.77% 0.25% 0.22% 1.24% -- 1.24%(10) Putnam VT Small Cap Value Fund -- Class IB Shares* 0.80% 0.25% 0.12% 1.17% -- 1.17%(10) SALOMON BROTHERS VARIABLE SERIES FUNDS INC. All Cap Fund -- Class I... 0.85% -- 0.13% 0.98% -- 0.98% Investors Fund -- Class I. 0.70% -- 0.12% 0.82% -- 0.82% Small Cap Growth Fund -- Class I................. 0.75% -- 0.51% 1.26% -- 1.26% Total Return Fund -- Class I+................ 0.80% -- 0.21% 1.01% -- --(24) SMITH BARNEY INVESTMENT SERIES Smith Barney Large Cap Core Portfolio+......... 0.75% -- 0.16% 0.91% -- 0.91% Smith Barney Premier Selections All Cap Growth Portfolio........ 0.75% -- 0.15% 0.90% -- 0.90% STRONG VARIABLE INSURANCE FUNDS, INC. Strong Multi Cap Value Fund II+................ 0.75% -- 0.86% 1.61% -- --(11) THE TRAVELERS SERIES TRUST Convertible Securities Portfolio............... 0.60% -- 0.18% 0.78% -- 0.78%(12) Disciplined Mid Cap Stock Portfolio......... 0.70% -- 0.12% 0.82% -- 0.82%(13) Equity Income Portfolio... 0.75% -- 0.12% 0.87% -- 0.87%(13) Federated Stock Portfolio+ 0.63% -- 0.28% 0.91% -- 0.91%(13) Large Cap Portfolio....... 0.75% -- 0.11% 0.86% -- 0.86%(13) Lazard International Stock Portfolio......... 0.83% -- 0.17% 1.00% -- 1.00%(17) Merrill Lynch Large Cap Core Portfolio.......... 0.80% -- 0.19% 0.99% -- 0.99%(14) MFS Emerging Growth Portfolio........ 0.75% -- 0.14% 0.89% -- 0.89%(13) MFS Mid Cap Growth Portfolio........ 0.80% -- 0.12% 0.92% -- 0.92%(14) MFS Value Portfolio....... 0.75% -- 0.33% 1.08% -- --(14) Pioneer Fund Portfolio.... 0.72% -- 0.40% 1.12% -- 1.12%(15) Social Awareness Stock Portfolio......... 0.62% -- 0.16% 0.78% -- 0.78%(17) Travelers Quality Bond Portfolio.......... 0.32% -- 0.11% 0.43% -- 0.43%(16) U.S. Government Securities Portfolio.... 0.32% -- 0.10% 0.42% -- 0.42%(17) TRAVELERS SERIES FUND INC. AIM Capital Appreciation Portfolio.. 0.80% -- 0.05% 0.85% -- 0.85% MFS Total Return Portfolio 0.80% -- 0.02% 0.82% -- 0.82% Pioneer Strategic Income Portfolio........ 0.75% -- 0.25% 1.00% -- 1.00% 11 DISTRIBUTION AND/OR CONTRACTUAL FEE NET TOTAL SERVICE TOTAL ANNUAL WAIVER ANNUAL MANAGEMENT (12b-1) OTHER OPERATING AND/OR EXPENSE OPERATING UNDERLYING FUND: FEE FEES EXPENSES EXPENSES REIMBURSEMENT EXPENSES - ----------------- --------------- ------------ -------- ------------ --------------- ------------ TRAVELERS SERIES FUND INC. (CONTINUED) SB Adjustable Rate Income Portfolio Smith Barney Class*........... 0.60% 0.25% 3.87% 4.72% 3.72% 1.00%(18) Smith Barney Aggressive Growth Portfolio........ 0.80% -- 0.02% 0.82% -- 0.82% Smith Barney High Income Portfolio........ 0.60% -- 0.09% 0.69% -- 0.69% Smith Barney International All Cap Growth Portfolio+....... 0.90% -- 0.09% 0.99% -- 0.99% Smith Barney Large Capitalization Growth Portfolio........ 0.75% -- 0.04% 0.79% -- 0.79% Strategic Equity Portfolio 0.80% -- 0.04% 0.84% -- 0.84% VAN KAMPEN LIFE INVESTMENT TRUST Comstock Portfolio Class II Shares*........ 0.60% 0.25% 0.05% 0.90% -- 0.90% Emerging Growth Portfolio Class II Shares*........ 0.70% 0.25% 0.07% 1.02% -- 1.02% Enterprise Portfolio Class II Shares*+....... 0.50% 0.25% 0.14% 0.89% -- --(19) VARIABLE ANNUITY PORTFOLIOS Smith Barney Small Cap Growth Opportunities Portfolio............... 0.75% -- 0.40% 1.15% -- --(24) VARIABLE INSURANCE PRODUCTS FUND II Asset Manager Portfolio -- Service Class 2*..... 0.53% 0.10% 0.11% 0.74% -- --(20) Contrafund(R)Portfolio -- Service Class 2*........ 0.58% 0.25% 0.10% 0.93% -- --(21) VARIABLE INSURANCE PRODUCTS FUND III Dynamic Capital Appreciation Portfolio -- Service Class 2*+.... 0.58% 0.25% 1.27% 2.10% -- --(22) Mid Cap Portfolio -- Service Class 2*........ 0.58% 0.25% 0.12% 0.95% -- --(23) - -------------- * The 12b-1 fees deducted from these classes cover certain distribution, shareholder support and administrative services provided by intermediaries (the insurance company, broker dealer or other service provider). ** Includes 0.0125 CHART asset allocation fee. + Closed to new investors. NOTES (1) Management fee is based on 0.50% on first $50 million of net assets; 0.40% on the next $100 million; 0.30% on the next $100 million and 0.25% on assets in excess of $250 million. Other Expenses include 0.06% adminstrative services fee the Fund pays to Travelers Insurance Company. (2) Fund has a voluntary waiver of 0.40%. Other Expenses include 0.06% administrative services fee the Fund pays to Travelers Insurance Company. (3) The investment advisor for the Delaware VIP REIT Series is Delaware Management Company ("DMC"). For the period May 1, 2002 through April 30, 2004, the advisor waived its management fee and/or reimbursed the Series for expenses to the extent that total expenses (excluding any taxes, interest, brokerage fees, and extraordinary expenses) would not exceed 0.95%. Effective May 1, 2004 through April 30, 2005, DMC has contractually agreed to waive its management fee and/or reimburse the Series for expenses to the extent that total expenses (excluding any taxes, interest, brokerage fees, and extraordinary expenses) would not exceed 0.95%. Under its Management Agreement, the Series pays a management fee based on average daily net assets as follows: 0.75% on the first $500 million, 0.70% on the next $500 million, 0.65% on the next $1,500 million, 0.60% on assets in excess of $2,500 million, all per year. 12 (4) The investment advisor for the Delaware VIP Small Cap Value Series is Delaware Management Company ("DMC"). For the period May 1, 2002 through April 30, 2004, the advisor waived its management fee and/or reimbursed the Series for expenses to the extent that total expenses (excluding any taxes, interest, brokerage fees, and extraordinary expenses) would not exceed 0.95%. Effective May 1, 2004 through April 30, 2005, DMC has contractually agreed to waive its management fee and/or reimbursed the Series for expenses to the extent that total expenses (excluding any taxes, interest, brokerage fees, and extraordinary expenses) would not exceed 0.95%. Under its Management Agreement, the Series pays a management fee based on average daily net assets as follows: 0.75% on the first $500 million, 0.70% on the next $500 million, 0.65% on the next $1,500 million, 0.60% on assets in excess of $2,500 million, all per year. (5) While the maximum amount payable under the Fund's Class 2 rule 12b-1 plan is 0.35% per year of the Fund's Class 2 average annual net assets, the Fund's Board of Trustees has set the current rate at 0.25% per year. (6) The manager has agreed in advance to reduce its fee to reflect reduced services resulting from the Fund's investment in a Franklin Templeton money fund. This reduction is required by the Fund's Board of Trustees (Board) and an order of the Securities and Exchange Commission (SEC). (7) The Fund administration fee is paid indirectly through the management fee. While the maximum amount payable under the Fund's Class 2 rule 12b-1 plan is 0.35% per year of the Fund's Class 2 average annual net assets, the Fund's Board of Trustees has set the current rate at 0.25% per year. (8) Reflects a contractual obligation by the Investment Manager to waive its fee and, if necessary, reimburse the Portfolio through December 31, 2004 to the extent Total Annual Portfolio Operating Expenses exceed 1.25% of the Portfolio's average daily net assets. (9) "Other Expenses" reflects a 0.25% administrative fee, and 0.01% representing the Portfolio's pro rata Trustees' fees. PIMCO has contractually agreed to reduce total annual portfolio operating expenses for the Administrative Class shares to the extent they would exceed, due to the payment of organizational expenses and Trustees' fees 0.65% of average daily net assets. Under the Expense Limitation Agreement, PIMCO may recoup these waivers and reimbursements in future periods, not exceeding three years, provided total expenses, including such recoupment, do not exceed the annual expense limit. (10) There was no fee waiver or expense reimbursement for 2003, but effective January 28, 2004 there will be a limit in effect. Effective January 28, 2004, Putnam Management has agreed to limit its compensation (and, to the extent necessary, bear other expenses) through December 31, 2004, to the extent that each fund's net expenses as a percentage of its net assets exceed the average expense ratio for the fund's Lipper peer group of funds underlying variable insurance products. (11) The Fund participated in a program under which it received a credit for part of the brokerage commission paid in transactions with participating brokers. This credit was applied to the Fund's Operating Expenses that were not attributable to Strong or its affiliates. Total Annual Operating Expenses do not reflect these credits or voluntary waiver of fess and/or expense absorptions. After giving effect to these credits and with waivers and/or absorptions, Total Annual Operating expenses were 1.13%. We can modify or terminate voluntary waivers and/or absorptions at any time. (12) Fund has a voluntary waiver of 0.80%. Other Expenses include 0.06% administrative services fee the Fund pays to Travelers Insurance Company. (13) Fund has a voluntary waiver of 0.95%. Other Expenses include 0.06% administrative services fee the Fund pays to Travelers Insurance Company. (14) Fund has a voluntary waiver of 1.00%. Other Expenses include 0.06% administrative services fee the Fund pays to Travelers Insurance Company. (15) Effective 5/1/03, shareholders approved a new Investment Advisory Agreement that increased the management fee from 0.65% to 0.75%. The actual Management Fee for the year was a blended rate of 0.72%. Other Expenses include 0.06% adminstrative services fee the Fund pays to Travelers Insurance Company. (16) Fund has a voluntary waiver of 0.75%. Other Expenses include 0.06% administrative services fee the Fund pays to Travelers Insurance Company. (17) Fund has a voluntary waiver of 1.25%. Other Expenses include 0.06% administrative services fee the Fund pays to Travelers Insurance Company. (18) Pursuant to an agreement, the Investment Advisor has agreed, for the period of one year, commencing November 1, 2003, to limit its fee and to reimburse expenses to the extent necessary to limit total operating expenses to 1.00%. (19) Under the terms of the Advisory agreement, if the total ordinary business expenses, exclusive of taxes, distribution fees and interest, exceed .95% of the average daily net assets of the Portfolio, the Adviser will reimburse the Portfolio for the amount of the excess. Additionally, the Adviser has voluntarily agreed to reimburse the Portfolio for all expenses as a percentage of average daily net assets in excess of .60% and .85% for Classes I and II, respectively. For the year ended December 31, 2003, the Adviser waived $57,431 of its investment advisory fees. This waiver is voluntary in nature and can be discontinued at the Adviser's discretion. (20) A portion of the brokerage commissions that the fund pays may be reimbursed and used to reduce the fund's expenses. In addition, through arrangements with the fund's custodian, credits realized as a result of uninvested cash balances are used to reduce the fund's custodian expenses. Including these reductions, the total class operating expenses would have been 0.73%. These offsets may be discontinued at any time. (21) A portion of the brokerage commissions that the fund pays may be reimbursed and used to reduce the fund's expenses. In addition, through arrangements with the fund's custodian, credits realized as a result of uninvested cash balances are used to reduce the fund's custodian expenses. Including these reductions, the total class operating expenses would have been 0.90%. These offsets may be discontinued at any time. (22) A portion of the brokerage commissions that the fund pays may be reimbursed and used to reduce the fund's expenses. Including this reduction, the total class operating expenses would have been 1.15%. The fund's manager has voluntarily agreed to reimburse the class to the extent that total operating expenses (excluding interest, taxes, certain securities lending costs, brokerage commissions and extraordinary expenses) exceed 1.25%. The expense ratio shown reflects the expense cap in effect at period end. This arrangement can be discountinued by the fund's manager at any time. (23) A portion of the brokerage commissions that the fund pays may be reimbursed and used to reduce the fund's expenses. In addition, through arrangements with the fund's custodian, credits realized as a result of uninvested cash balances are used to reduce the fund's custodian expenses. Including these reductions, the total class operating expenses would have been 0.93%. These offsets may be discontinued at any time. (24) The table below shows the amount of the waiver or reimbursement and the net total annual operating expenses for Underlying Funds that have entered into a voluntary fee waiver and/or expense reimbursement arrangement. The net total annual operating expense figure reflects the fee waivers and/or expense reimbursements that were in effect as of the Underlying Fund's fiscal year end. However, as these arrangements are voluntary, they may be changed or terminated at any time, in which case the Underlying Fund would be subject to different net total annual operating expenses. Without such waivers performance would be lower. 13 VOLUNTARY FEE WAIVER AND/OR EXPENSE NET TOTAL ANNUAL FUNDING OPTION REIMBURSEMENT OPERATING EXPENSES ----------------- ------------------------ ------------------------ Credit Suisse Trust Emerging Market Portfolio...................... 0.41% 1.40% Total Return Fund -- Class I....................................... 0.01% 1.00% Strong Multi Cap Value Fund II..................................... 0.48% 1.13% MFS Value Portfolio................................................ 0.08% 1.00% Enterprise Portfolio Class II Shares............................... 0.04% 0.85% Smith Barney Small Cap Growth Opportunities Portfolio.............. 0.25% 0.90% Asset Manager Portfolio -- Service Class 2......................... 0.01% 0.73% Contrafund(R) Portfolio -- Service Class 2......................... 0.03% 0.90% Dynamic Capital Appreciation Portfolio -- Service Class 2.......... 0.95% 1.15% Mid Cap Portfolio -- Service Class 2............................... 0.02% 0.93% EXAMPLES These examples are intended to help you compare the cost of investing in the Contract with the cost of investing in other variable annuity Contracts. These costs include Contract Owner transaction expenses, Contract fees, separate account annual expenses, and Underlying Fund total annual operating expenses. These examples do not represent past or future expenses. Your actual expenses may be more or less than those shown. These examples assume that you invest $10,000 in the Contract for the time periods indicated and that your investment has a 5% return each year. The examples reflect the annual Contract administrative charge, factoring in that the charge is waived for contracts over a certain value. Additionally, the examples are based on the minimum and maximum Underlying Fund total annual operating expenses shown above, and do not reflect any Underlying Fund fee waivers and/or expense reimbursements. The examples assume you have elected the Optional Death Benefit and that you have allocated all of your Contract Value to either the Underlying Fund with the maximum total annual operating expenses or the Underlying Fund with the minimum total annual operating expenses. Your actual expenses will be less than those shown if you do not elect the Optional Death Benefit. EXAMPLE MAXIMUM CHARGES (ASSUMING YOU SELECT THE OPTIONAL DEATH BENEFIT) IF CONTRACT IS SURRENDERED IF CONTRACT IS NOT SURRENDERED OR AT THE END OF PERIOD SHOWN ANNUITIZED AT THE END OF PERIOD SHOWN --------------------------------------- ---------------------------------------- FUNDING OPTION 1 YEAR 3 YEARS 5 YEARS 10 YEARS 1 YEAR 3 YEARS 5 YEARS 10 YEARS - ---------------- -------- --------- --------- --------- -------- ---------- --------- --------- Underlying Fund with Minimum Total Annual Operating Expenses........... 670 826 1007 1976 170 526 907 1976 Underlying Fund with Maximum Total Annual Operating Expenses........... 1094 2065 3013 5688 594 1765 2913 5688 CONDENSED FINANCIAL INFORMATION - -------------------------------------------------------------------------------- See Appendices A and B. THE ANNUITY CONTRACT - -------------------------------------------------------------------------------- Travelers Retirement Account Annuity is a Contract between the Contract Owner ("you") and the Company. This is the prospectus -- it is not the Contract. The prospectus highlights many Contract provisions to focus your attention on the Contract's essential features. Your rights and obligations under the Contract will be determined by the language of the Contract itself. When you receive your Contract, we suggest you read it promptly and carefully. There may be differences in your Contract from the descriptions in this prospectus because of the requirements of the state where we issued your Contract. We will include any such differences in your Contract. 14 The Company offers several different annuities that your investment professional may be authorized to offer to you. Each annuity offers different features and benefits that may be appropriate for you. In particular, the annuities differ based on variations in the standard and optional death benefit protection provided for your beneficiaries, the availability of optional living benefits, the ability to access your Contract Value if necessary and the charges that you will be subject to if you make a withdrawal or surrender the annuity. The separate account charges and other charges may be different between each annuity we offer. Optional death benefits and living benefits are subject to a separate charge for the additional protections they offer to you and your beneficiaries. Furthermore, annuities that offer greater flexibility to access your Contract Value generally are subject to higher separate account charges than annuities that deduct charges if you make a withdrawal or surrender. We encourage you to evaluate the fees, expenses, benefits and features of this annuity against those of other investment products, including other annuity products offered by us and other insurance companies. Before purchasing this or any other investment product you should consider whether the product you purchase is consistent with your risk tolerance, investment objectives, investment time horizon, financial and tax situation, liquidity needs and how you intend to use the annuity. You make Purchase Payments to us and we credit them to your Contract. We promise to pay you an income, in the form of Annuity Payments, beginning on a future date that you choose, the Maturity Date. The Purchase Payments accumulate tax deferred in the funding options of your choice. We offer multiple Variable Funding Options. We may also offer a Fixed Account option. Where permitted by law, we reserve the right to restrict Purchase Payments into the Fixed Account whenever the credited interest rate on the Fixed Account is equal to the minimum guaranteed interest rate specified under the Contract. The Contract Owner assumes the risk of gain or loss according to the performance of the Variable Funding Options. The Contract Value is the amount of Purchase Payments and any associated Purchase Payment Credits, plus or minus any investment experience on the amounts you allocate to the Separate Account ("Separate Account Contract Value") or interest on the amounts you allocate to the Fixed Account ("Fixed Account Contract Value"). The Contract Value also reflects all withdrawals made and charges deducted. There is generally no guarantee that at the Maturity Date the Contract Value will equal or exceed the total Purchase Payments made under the Contract. The date the Contract and its benefits become effective is referred to as the Contract Date. Each 12-month period following the Contract Date is called a Contract Year. Certain changes and elections must be made in writing to the Company. Where the term "Written Request" is used, it means that you must send written information to our Home Office in a form and content satisfactory to us. This product is available to owners and Annuitants under the age of 85 as of the Contract Date. Purchase of this Contract through a tax qualified retirement plan or IRA does not provide any additional tax deferral benefits beyond those provided by the plan or the IRA. Accordingly, if you are purchasing this Contract through a plan or IRA, you should consider purchasing this Contract for its Death Benefit, Annuity Option Benefits, and other non-tax-related benefits. You should consult with your financial adviser to determine if this Contract is appropriate for you. CONTRACT OWNER INQUIRIES Any questions you have about your Contract should be directed to our Home Office at 1-800-842-9406. PURCHASE PAYMENTS Your initial Purchase Payment is due and payable before the Contract becomes effective. The initial Purchase Payment must be at least $20,000. You may make additional payments of at least $5,000 at any time. No additional payments are allowed if this Contract is purchased with a beneficiary-directed transfer of death benefit proceeds. Under certain circumstances, we may waive the minimum Purchase Payment requirement. Purchase Payments over $1,000,000 may be made only with our prior consent. We will apply the initial Purchase Payment less any applicable premium tax (net Purchase Payment) within two business days after we receive it in good order at our Home Office. We will credit subsequent Purchase Payments to a Contract on the same business day we receive it, if it is received in good order by our Home Office by 4:00 p.m. Eastern time. A business day is any day that the New York Stock Exchange is open for 15 regular trading (except when trading is restricted due to an emergency as defined by the Securities and Exchange Commission). Purchase Payments allocated to the Fixed Account are not eligible for Purchase Payment Credits. Where permitted by state law, we reserve the right to restrict Purchase Payments into the Fixed Account whenever the credited interest rate on the Fixed Account is equal to the minimum guaranteed interest rate specified under the Contract. PURCHASE PAYMENT CREDITS If, for an additional charge, you select the Optional Death Benefit, we will add a credit to your Contract with each Purchase Payment. Each credit is added to the Contract Value when the corresponding Purchase Payment is applied, and will equal 2% of each Purchase Payment. These credits are applied pro rata to the same Variable Funding Options to which your Purchase Payment was applied. Purchase Payments allocated to the Fixed Account are not eligible for Purchase Payment Credits. You should know that over time and under certain circumstances (such as a period of poor market performance) the costs associated with the Purchase Payment Credits may more than offset the Purchase Payment Credits and related earnings. You should consider this possibility before purchasing the Optional Death Benefit. CONSERVATION CREDIT If you are purchasing this Contract with funds from another Contract issued by us or our affiliates, you may receive a conservation credit to your Purchase Payments. If applied, we will determine the amount of such credit. ACCUMULATION UNITS The period between the Contract Date and the Maturity Date is the Accumulation Period. During the Accumulation Period, and Accumulation Unit is used to calculate the value of a Contract. Each Variable Funding Option has a corresponding Accumulation Unit value. The Accumulation Units are valued each business day and their values may increase or decrease from day to day. The number of Accumulation Units we will credit to your Contract once we receive a Purchase Payment is determined by dividing the amount directed to each Variable Funding Option by the value of its Accumulation Unit. We calculate the value of an Accumulation Unit for each Variable Funding Option each day the New York Stock Exchange is open. The values are calculated as of 4:00 p.m. Eastern time. After the value is calculated, we credit your Contract. During the Annuity Period (i.e., after the Maturity Date), you are credited with Annuity Units. THE VARIABLE FUNDING OPTIONS You choose the Variable Funding Options to which you allocate your Purchase Payments. These Variable Funding Options are Subaccounts of the Separate Account. The Subaccounts invest in the Underlying Funds. You are not investing directly in the Underlying Fund. Each Underlying Fund is a portfolio of an open-end management investment company that is registered with the SEC under the Investment Company Act of 1940. These Underlying Funds are not publicly traded and are offered only through variable annuity and variable life insurance products. They are not the same retail mutual funds as those offered outside of a variable annuity or variable life insurance product, although the investment practices and fund names may be similar, and the portfolio managers may be identical. Accordingly, the performance of the retail mutual fund is likely to be different from that of the Underlying Fund, and Contract Owners should not compare the two. The Underlying Funds offered though this product are selected by the Company based on several criteria, including asset class coverage, the strength of the manager's reputation and tenure, brand recognition, performance, and the capability and qualification of each sponsoring investment firm. Another factor the Company considers during the initial selection process is whether the Underlying Fund or an affiliate of the Underlying Fund will compensate the Company for providing administrative, marketing, and support services that would otherwise be provided by the Fund, the Fund's investment advisor, or its distributor. Finally, when the Company develops a variable annuity product in cooperation with a fund family or distributor (e.g. a "private label" product), the Company will generally include Underlying Funds based on recommendations made by the fund family or distributor, whose selection criteria may differ from the Company's selection criteria. 16 Each Underlying Fund is reviewed periodically after having been selected. Upon review, the Company may remove an Underlying Fund or restrict allocation of additional Purchase Payments to an Underlying Fund if the Company determines the Underlying Fund no longer meets one or more of the criteria and/or if the Underlying Fund has not attracted significant contract owner assets. In addition, if any of the Underlying Funds become unavailable for allocating Purchase Payments, or if we believe that further investment in an Underlying Fund is inappropriate for the purposes of the Contract, we may substitute another funding option. However, we will not make any substitutions without notifying you and obtaining any state and SEC approval, if necessary. From time to time we may make new funding options available. You will find detailed information about the Underlying Funds and their inherent risks in the current prospectuses for the Underlying Funds. Since each option has varying degrees of risk, please read the prospectuses carefully. There is no assurance that any of the Underlying Funds will meet its investment objectives. Contact your registered representative or call 1-800-842-9406 to request copies of the prospectuses. ADMINISTRATIVE, MARKETING AND SUPPORT SERVICE FEES. As described above, the Company and TDLLC have arrangements with the investment adviser, subadviser, distributor, and/or affiliated companies of most of the Underlying Funds under which the Company and TDLLC receive payments in connection with our provision of administrative, marketing or other support services to the Funds. Proceeds of these payments may be used for any corporate purpose, including payment of expenses that the Company and TDLLC incur in promoting, issuing, distributing and administering the contracts. The Company and its affiliates may profit from these fees. The payments are generally based on a percentage of the average assets of each Underlying Fund allocated to the Variable Funding Options under the Contract or other contracts offered by the Company. The amount of the fee that an Underlying Fund and its affiliates pay the Company and/or the Company's affiliates is negotiated and varies with each Underlying Fund. Aggregate fees relating to the different Underlying Funds may be as much as 0.60% of the average net assets of an Underlying Fund attributable to the relevant contracts. A portion of these payments may come from revenue derived from the Distribution and/or Service Fees (12b-1 fees) that are paid by an Underlying Fund out its assets as part of its Total Annual Operating Expenses. The current Variable Funding Options are listed below, along with their investment advisers and any subadviser: FUNDING INVESTMENT INVESTMENT OPTION OBJECTIVE ADVISER/SUBADVISER - --------------------------------------- ----------------------------------------- ------------------------------------ Capital Appreciation Fund Seeks growth of capital. The Fund Travelers Asset Management normally invests in equity securities International Company LLC ("TAMIC") of issuers of any size and in any Subadviser: Janus Capital Corp. industry. High Yield Bond Trust Seeks high current income. The Fund Travelers Asset Management normally invests in below International Company LLC ("TAMIC") investment-grade bonds and debt securities. Managed Assets Trust Seeks high total return. The Fund Travelers Asset Management normally invests in equities, International Company LLC ("TAMIC") convertible and fixed-income Subadviser: Travelers Investment securities. The Fund's policy is to Management Company ("TIMCO") allocate investments among asset classes. Money Market Portfolio Seeks high current return with Travelers Asset Management preservation of capital and liquidity. International Company LLC ("TAMIC") The Fund normally invests in high-quality short term money market instruments. AIM VARIABLE INSURANCE FUNDS, INC. AIM V.I. Premier Equity Fund -- Seeks to achieve long term growth of A I M Advisers, Inc. Series I+ capital. Income is a secondary objective. The Fund normally invests in equity securities, including convertible securities. AMERICAN FUNDS INSURANCE SERIES Global Growth Fund -- Class 2 Seeks capital appreciation. The Fund Capital Research and Management Shares normally invests in common stocks of Co. ("CRM") companies located around the world. 17 FUNDING INVESTMENT INVESTMENT OPTION OBJECTIVE ADVISER/SUBADVISER - --------------------------------------- ----------------------------------------- ------------------------------------ Growth Fund -- Class 2 Shares Seeks capital appreciation. The Fund Capital Research and Management Co. normally invests in common stocks of companies that appear to offer superior opportunities for growth of capital. Growth-Income Fund -- Class 2 Seeks capital appreciation and income. Capital Research and Management Co. Shares The Fund normally invests in common stocks or other securities that demonstrate the potential for appreciation and/or dividends. CITISTREET FUNDS, INC. CitiStreet Diversified Bond Fund Seeks maximum long term total return. CitiStreet Funds Management LLC -- Class I The Fund normally invests in fixed ("CitiStreet") income securities. Subadviser: Western AssetManagement Company; Salomon Brothers Asset Management ("SBAM"); and SSgA Funds Management ("SSgA") CitiStreet International Stock Seeks maximum long term total return. CitiStreet Fund -- Class I The Fund normally invests in the common Subadviser: Bank of Ireland Asset stocks of established non-U.S. Management (U.S.) Limited; companies. Citigroup Asset Management Limited, and SSgA CitiStreet Large Company Stock Seeks maximum long term total return. CitiStreet Fund -- Class I The Fund normally invests in the common Subadviser: Wellington Management stocks of large, well established Company; Smith Barney Fund companies. Management LLC, and SSgA CitiStreet Small Company Stock Seeks maximum long term total return. CitiStreet Fund -- Class I The Fund normally invests in the common Subadviser: TCW Investment stocks of small companies. Management; SBAM; and SSgA CREDIT SUISSE TRUST Credit Suisse Trust Emerging Seeks long term growth of capital. The Credit Suisse Asset Management, LLC Market Portfolio+ Fund normally invests in equity Subadviser: Credit Suisse Asset securities of companies located in, or Management Limited conducting a majority of their business, in emerging markets. DELAWARE VIP TRUST Delaware VIP REIT Series -- Seeks to achieve maximum long term Delaware Management Standard Class total return with capital appreciation Company("Delaware") as a secondary objective. The Fund normally invests in companies that manage a portfolio of real estate to earn profits for shareholders (REITS). Delaware VIP Small Cap Value Seeks capital appreciation. The Fund Delaware Management Company Series -- Standard Class normally invests in securities of small capitalization companies. DREYFUS VARIABLE INVESTMENT FUND Dreyfus Variable Investment Fund Seeks long term capital growth The Dreyfus Corporation ("Dreyfus") -- Appreciation Portfolio -- consistent with the preservation of Subadviser: Fayez Sarofim & Co. Initial Shares capital. Current income is a secondary objective. The Fund normally invests in common stocks of established companies. Dreyfus Variable Investment Fund Seeks to maximize capital appreciation. The Dreyfus Corporation -- Developing Leaders Portfolio The Fund normally invests in companies -- Initial Shares with market capitalizations of less than $2 billion at the time of purchase. FRANKLIN TEMPLETON VARIABLE INSURANCE PRODUCTS TRUST Mutual Shares Securities Fund -- Seeks capital appreciation. Income is a Franklin Mutual Advisers, LLC Class 2 Shares secondary objective. The Fund normally invests in equity securities of companies believed to be undervalued. 18 FUNDING INVESTMENT INVESTMENT OPTION OBJECTIVE ADVISER/SUBADVISER - --------------------------------------- ----------------------------------------- ------------------------------------ Templeton Developing Markets Seeks long-term capital appreciation. Templeton Asset Management Ltd. Securities Fund -- Class 2 Shares The Fund normally invests in the investments of emerging market countries, primarily equity securities. Templeton Foreign Securities Seeks long-term capital growth. The Templeton Investment Counsel, LLC Fund -- Class 2 Shares Fund normally invests in investments, primarily equity securities, of issuers located outside of the U.S., including those in emerging markets. Templeton Growth Securities Seeks long-term capital growth. The Templeton Global Advisors Limited Fund -- Class 2 Shares Fund normally invests in equity securities of companies located anywhere in the world, including the U.S. and emerging markets. GREENWICH STREET SERIES FUND Appreciation Portfolio Seeks long- term appreciation of Smith Barney Fund Management LLC capital. The Fund normally invests in ("SBFM") equity securities of U.S. companies. Equity Index Portfolio -- Class II Seeks investment results that, before TIMCO Shares expenses, correspond to the price and yield performance of the S&P 500 Index. The Fund normally invests in equity securities, or other investments with similar economic characteristics that are included in the S&P 500 Index. Fundamental Value Portfolio+ Seeks long-term capital growth. Current SBFM income is a secondary consideration. The Fund normally invests in common stocks, and common stock equivalents of companies, believed to be undervalued. JANUS ASPEN SERIES Balanced Portfolio -- Service Seeks long term capital growth, Janus Capital Shares+ consistent with preservation of capital and balanced by current income. The Fund normally invests in common stocks selected for their growth potential and other securities selected for their income potential. Mid Cap Growth Portfolio -- Seeks capital growth. The Fund normally Janus Capital Management LLC Service Shares invests in equity securities of ("Janus Capital") mid-sized companies. Worldwide Growth Portfolio -- Seeks growth of capital in a manner Janus Capital Service Shares+ consistent with the preservation of capital. The Fund normally invests in the common stocks of companies of any size throughout the world. LAZARD RETIREMENT SERIES, INC. Lazard Retirement Small Cap Seeks long-term capital appreciation. Lazard Asset Management, LLC Portfolio The Fund normally invests in equity securities, principally common stocks, of relatively small U.S. companies that are believed to be undervalued based on their earnings, cash flow or asset values. LORD ABBETT SERIES FUND, INC. Growth and Income Portfolio Seeks long-term growth of capital and Lord Abbett & Co. income without excessive fluctuations in market value. The Fund normally invests in equity securities of large, seasoned, U.S. and multinational companies believed to be undervalued. Mid-Cap Value Portfolio Seeks capital appreciation. The Fund Lord Abbett & Co. normally invests in common stocks of mid-sized companies believed to be undervalued. 19 FUNDING INVESTMENT INVESTMENT OPTION OBJECTIVE ADVISER/SUBADVISER - --------------------------------------- ----------------------------------------- ------------------------------------ OPPENHEIMER VARIABLE ACCOUNT FUNDS Oppenheimer Main Street Fund/VA -- Seeks high total return. The Fund OppenheimerFunds, Inc. Service Shares normally invests in common stocks of U.S. companies and it may invest in debt securities, as well. PIMCO VARIABLE INSURANCE TRUST Total Return Portfolio -- Seeks maximum total return, consistent Pacific Investment Management Administrative Class with preservation of capital and Company LLC prudent investment management. The Fund normally invests in intermediate maturity fixed income securities. PUTNAM VARIABLE TRUST Putnam VT Discovery Growth Fund -- Seeks long-term growth of capital. The Putnam Investment Management Class IB Shares+ Fund normally invests in the common stocks of U.S. companies believed to be fast-growing and whose earnings are likely to increase over time. Putnam VT International Equity Seeks capital appreciation. The Fund Putnam Investment Management Fund -- Class IB Shares+ normally invests in common stocks of ("Putnam") companies outside the U.S. Putnam VT Small Cap Value Fund -- Seeks capital appreciation. The Fund Putnam Investment Management Class IB Shares normally invests in the common stocks of U.S. companies believed to be undervalued in the market. SALOMON BROTHERS VARIABLE SERIES FUNDS INC. All Cap Fund -- Class I Seeks capital appreciation. The Fund Salomon Brothers Asset Management normally invests in common stocks and ("SBAM") their equivalents of companies believed to be undervalued in the marketplace. Investors Fund -- Class I Seeks long term growth of capital. SBAM Secondarily seeks current income. The Fund normally invests in common stocks of established companies. Small Cap Growth Fund -- Class I Seeks long term growth of capital. The SBAM Fund normally invests in equity securities of companies with small market capitalizations. Total Return Fund -- Class I+ Seeks above average income (compared to SBAM a portfolio invested entirely in equity securities). Secondarily seeks growth of capital and income. The Fund normally invests in a broad range of equity and fixed-income securities of U.S. and foreign issuers. SMITH BARNEY INVESTMENT SERIES Smith Barney Large Cap Seeks capital appreciation. The Fund Smith Barney Fund Management LLC Core Portfolio+ normally invests in the equity securities of U.S. companies with large market capitalizations. Smith Barney Premier Selections Seeks long term capital growth. The Smith Barney Fund Management LLC All Cap Growth Portfolio Fund consists of a Large Cap Growth segment, Mid Cap Growth segment and Small Cap Growth segment. All three segments normally invest in equity securities. The Large Cap Growth segment invests in large sized companies. The Mid Cap Growth segment invests in medium sized companies. The Small Cap Growth segment invests in small sized companies. STRONG VARIABLE INSURANCE FUNDS, INC. Strong Multi Cap Value Fund II+ Seeks long term capital growth. Current Strong Capital Management Inc. income is a secondary objective. The Fund normally invests in the common stocks of U.S. companies believed to be undervalued relative to the market. 20 FUNDING INVESTMENT INVESTMENT OPTION OBJECTIVE ADVISER/SUBADVISER - --------------------------------------- ----------------------------------------- ------------------------------------ THE TRAVELERS SERIES TRUST Convertible Securities Portfolio Seeks current income and capital Travelers Asset Management appreciation. The Fund normally invests International Company LLC ("TAMIC") in convertible securities. Disciplined Mid Cap Stock Portfolio Seeks growth of capital. The Fund TAMIC normally invests in the equity Subadviser: Travelers Investment securities of companies with mid-size Management Company ("TIMCO") market capitalizations. Equity Income Portfolio Seeks reasonable income. The Fund TAMIC normally invests in equity securities Subadviser: Fidelity Management & with a focus on income producing Research Company ("FMR") equities. Federated Stock Portfolio+ Seeks growth of income and capital. The TAMIC Fund normally invests in equity Subadviser: Federated Investment securities that are selected on the Management Company basis of traditional research techniques. Large Cap Portfolio Seeks long term growth of capital. The TAMIC Fund normally invests in the Subadviser: FMR securities of companies with large market capitalizations. Lazard International Stock Seeks capital appreciation. The Fund TAMIC Portfolio normally invests in equity securities Subadviser: Lazard Asset Management of non-U.S. domiciled companies located in developed markets. Merrill Lynch Large Cap Core Seeks long-term capital growth. The TAMIC Portfolio Fund normally invests in a diversified Subadviser: Merrill Lynch portfolio of equity securities of large Investment Managers, L.P. ("MLIM") cap companies located in the United States. MFS Emerging Growth Portfolio Seeks long term growth of capital. The TAMIC Fund normally invests in common stock Subadviser: Massachusetts Financial and related securities of emerging Services ("MFS") growth companies. MFS Mid Cap Growth Portfolio Seeks long term growth of capital. The TAMIC Fund normally invests in equity Subadviser: MFS securities of companies with medium market capitalization that are believed to have above average growth potential. MFS Value Portfolio Seeks capital appreciation and TAMIC reasonable income. The Fund normally Subadviser: MFS invests in income producing equity securities of companies believed to be undervalued in the market. Pioneer Fund Portfolio Seeks reasonable income and capital TAMIC growth. The Fund normally invests in Subadviser: Pioneer Investment equity securities that are carefully Management Inc. selected, reasonably priced securities. Social Awareness Stock Portfolio Seeks long term capital appreciation Smith Barney Fund Management LLC and retention of net investment ("SBFM") income. The Fund normally invests in equity securities. The Fund seeks companies that meet certain investment criteria and social criteria. Travelers Quality Bond Portfolio Seeks current income and total return TAMIC with moderate capital volatility. The Fund normally invests in investment-grade bonds and debt securities. U.S. Government Securities Seeks current income, total return and TAMIC Portfolio high credit quality. The Fund normally invests in securities issued or guaranteed by the U.S. Government, its agencies or instrumentalities. 21 FUNDING INVESTMENT INVESTMENT OPTION OBJECTIVE ADVISER/SUBADVISER - --------------------------------------- ----------------------------------------- ------------------------------------ TRAVELERS SERIES FUND INC. AIM Capital Appreciation Portfolio Seeks capital appreciation. The Fund Travelers Investment Adviser Inc. normally invests in common stocks of ("TIA") companies that are likely to benefit Subadviser: AIM Capital Management from new products, services or Inc. processes or have experienced above-average earnings growth. MFS Total Return Portfolio Seeks above average income consistent TIA with the prudent employment of capital. Subadviser: MFS Secondarily, seeks growth of capital and income. The Fund normally invests in a broad range of equity and fixed-income securities of both U.S. and foreign issuers. Pioneer Strategic Income Portfolio Seeks high current income consistent TIA with preservation of capital. The Fund Subadviser: Putnam Investment normally invests in debt securities of Management, Inc. U.S. and foreign governments and corporations. SB Adjustable Rate Income Seeks high current income and to limit Smith Barney Fund Management LLC Portfolio Smith Barney Class the degree of fluctuation of its net asset value resulting from movements in interest rates. The Fund normally invests in adjustable rate securities. Smith Barney Aggressive Seeks long-term capital appreciation. SBFM Growth Portfolio The Fund normally invests in common stocks of companies that are experiencing, or are expected to experience, growth in earnings. Smith Barney High Income Portfolio Seeks high current income. Secondarily, SBFM seeks capital appreciation. The Fund normally invests in high yield corporate debt and preferred stock of U.S. and foreign issuers. Smith Barney International All Cap Seeks total return on assets from SBFM Growth Portfolio+ growth of capital and income. The Fund normally invests in equity securities of foreign companies. Smith Barney Large Capitalization Seeks long term growth of capital. The SBFM Growth Portfolio Fund normally invests in equities, or similar securities, of companies with large market capitalizations. Strategic Equity Portfolio Seeks capital appreciation. The Fund TIA normally invests in the equity Subadviser: Fidelity Management & securities, primarily in common stocks Research Company ("FMR") of domestic issuers, and is not constrained to any particular investment style. VAN KAMPEN LIFE INVESTMENT TRUST Comstock Portfolio Class II Shares Seeks capital growth and income. The Van Kampen Asset Management Inc. Fund normally invests in common and ("Van Kampen") preferred stocks, and convertible securities, of well established undervalued companies. Emerging Growth Portfolio Class II Seeks capital appreciation. The Fund Van Kampen Asset Management Inc. Shares normally invests in common stocks of ("Van Kampen") emerging growth companies. Enterprise Portfolio Class II Seeks capital appreciation. The Fund Van Kampen Asset Management Inc. Shares+ normally invests in common stocks of ("Van Kampen") companies believed to have above-average potential for capital appreciation. VARIABLE ANNUITY PORTFOLIOS Smith Barney Small Cap Growth Seeks long term capital growth. The Citi Fund Management, Inc. Opportunities Portfolio Fund normally invests in equity securities of small cap companies and related investments. 22 FUNDING INVESTMENT INVESTMENT OPTION OBJECTIVE ADVISER/SUBADVISER - --------------------------------------- ----------------------------------------- ------------------------------------ VARIABLE INSURANCE PRODUCTS FUND II Asset Manager Portfolio -- Seeks high total return with reduced Fidelity Management & Research Service Class 2 risk over the long-term. The Fund Company ("FMR") normally invests by allocating assets among stocks, bonds and short-term instruments. Contrafund(R) Portfolio -- Service Seeks long term capital appreciation. Fidelity Management & Research Class 2 The Fund normally invests in common Company ("FMR") stocks of companies whose value may not be fully recognized by the public. VARIABLE INSURANCE PRODUCTS FUND III Dynamic Capital Appreciation Seeks capital appreciation. The Fund Fidelity Management & Research Portfolio -- Service Class 2+ normally invests in growth and/or value Company ("FMR") common stocks of domestic and foreign issuers. Mid Cap Portfolio -- Service Class 2 Seeks long term growth of capital. The Fidelity Management & Research Fund normally invests in common stocks Company ("FMR") of companies with medium market capitalizations. - -------------- + Closed to new investors. FIXED ACCOUNT - -------------------------------------------------------------------------------- We may offer our Fixed Account as a funding option. Please see separate prospectus for more information. CHARGES AND DEDUCTIONS - -------------------------------------------------------------------------------- GENERAL We deduct the charges described below. The charges are for the service and benefits we provide, costs and expenses we incur, and risks we assume under the Contracts. Services and benefits we provide include: o the ability for you to make withdrawals and surrenders under the Contracts o the death benefit paid on the death of the Contract Owner, Annuitant, or first of the joint owners o the available funding options and related programs (including dollar cost averaging, portfolio rebalancing, and systematic withdrawal programs) o administration of the annuity options available under the Contracts o the distribution of various reports to Contract Owners Costs and expenses we incur include: o losses associated with various overhead and other expenses associated with providing the services and benefits provided by the Contracts o sales and marketing expenses including commission payments to your sales agent o other costs of doing business. Risks we assume include: o that Annuitants may live longer than estimated when the annuity factors under the Contracts were established o that the amount of the death benefit will be greater than the Contract Value o that the costs of providing the services and benefits under the Contracts will exceed the charges deducted. 23 We may also deduct a charge for taxes. Unless otherwise specified, charges are deducted proportionately from all funding options in which you are invested. We may reduce or eliminate the withdrawal charge and/or the mortality and expense risk charge under the Contract when certain sales or administration of the Contract result in savings or reduced expenses and/or risks. For certain trusts, we may change the order in which Purchase Payments and earnings are withdrawn in order to determine the withdrawal charge. We will not reduce or eliminate the withdrawal charge where such reduction or elimination would be unfairly discriminatory to any person. The amount of a charge may not necessarily correspond to the costs associated with providing the services or benefits indicated by the designated charge. For example, the withdrawal charge we collect may not fully cover all of the sales and distribution expenses we actually incur. The amount of any fee or charge is not impacted by an outstanding loan. We may also profit on one or more of the charges. We may use any such profits for any corporate purpose, including the payment of sales expenses. WITHDRAWAL CHARGE We do not deduct a sales charge from Purchase Payments when they are made to the Contract. However, a withdrawal charge will apply if Purchase Payments and any applicable Purchase Payment Credits are withdrawn before they have been in the Contract for five years. We will assess the charge as a percentage of the Purchase Payment and any applicable Purchase Payment Credits withdrawn as follows: YEARS SINCE PURCHASE WITHDRAWAL PAYMENT MADE CHARGE --------------------------------------------- ---------------------- GREATER THAN OR EQUAL TO BUT LESS THAN 0 years 1 year 5% 1 year 2 years 4% 2 years 3 years 3% 3 years 4 years 2% 4 years 5 years 1% 5+ years 0% For purposes of the withdrawal charge calculation, withdrawals are deemed to be taken first from: (a) any Purchase Payment and any applicable Purchase Payment Credits to which no withdrawal charge applies then; (b) any remaining free withdrawal allowance (as described below) (after being reduced by (a), then; (c) any remaining Purchase Payment and any applicable Purchase Payment Credits to which a withdrawal charge applies (on a first-in, first-out basis), then; (d) any Contract earnings. Unless you instruct us otherwise, we will deduct the withdrawal charge from the amount requested. IF YOU DID NOT PURCHASE YOUR CONTRACT UNDER A 457 OR 403(B) QUALIFIED PLAN, WE WILL NOT DEDUCT A WITHDRAWAL CHARGE: o from payments we make due to the death of the Annuitant o if a life annuity payout has begun, other than the Liquidity Benefit Option (See "Liquidity Benefit") o if an income option of at least ten years' duration is elected o from amounts withdrawn which are deposited to other contracts issued by us or our affiliate, subject to our approval o if withdrawals are taken under our Managed Distribution Program, if elected by you (see Access to Your Money) or o if you are confined to an eligible nursing home, as described in Appendix C 24 IF YOU PURCHASED YOUR CONTRACT UNDER A 457 OR 403(b) QUALIFIED PLAN, WE WILL NOT DEDUCT A WITHDRAWAL CHARGE: o from payments we make due to the death of the Annuitant o if a life annuity payout has begun o if payments for a period of at least five years have begun o from amounts withdrawn which are deposited to other contracts issued by us or our affiliate, subject to our approval o if withdrawals are taken as a minimum distribution, as defined under The Code o if withdrawals are taken due to a hardship, as defined under The Code o if withdrawals are taken due to a disability, as defined under The Code, of the Annuitant; o if you are confined to an eligible nursing home, as described in Appendix C (403 (b) PLANS ONLY). FREE WITHDRAWAL ALLOWANCE Beginning in the second Contract Year, you may withdraw up to 20% of the Contract Value annually. We calculate the available withdrawal amount as of the end of the previous Contract Year. The free withdrawal provision applies to all withdrawals except those transferred directly to annuity contracts issued by other financial institutions. We reserve the right to modify the free withdrawal provision. TRANSFER CHARGE We reserve the right to assess a transfer charge of up to $10.00 on transfers exceeding 12 per year. We will notify you in writing at your last known address at least 31 days before we impose any such transfer charge. MORTALITY AND EXPENSE RISK CHARGE Each business day, we deduct a mortality and expense risk ("M&E") charge from amounts we hold in the Variable Funding Options. We reflect the deduction in our calculation of accumulation and Annuity Unit values. The charges stated are the maximum for this product. We reserve the right to lower this charge at any time. If you choose the Standard Death Benefit, the M&E charge is 0.80% annually. If you choose the Optional Death Benefit, the M&E charge is 1.25% annually. This charge compensates the Company for risks assumed, benefits provided and expenses incurred, including the payment of commissions to your sales agent. VARIABLE FUNDING OPTION EXPENSES We summarized the charges and expenses of the Underlying Funds in the fee table. Please review the prospectus for each Underlying Fund for a more complete description of that fund and its expenses. Underlying Fund expenses are not fixed or guaranteed and are subject to change by the Fund. FLOOR BENEFIT/LIQUIDITY BENEFIT CHARGES If you select the Variable Annuitization Floor Benefit, we deduct a charge upon election of this benefit. This charge compensates us for guaranteeing a minimum variable Annuity Payment regardless of the performance of the Variable Funding Options you selected. This charge will vary based upon market conditions, but will never increase your annual Separate Account charge by more than 3%. The charge will be set at the time of election, and will remain level throughout the term of annuitization. If the Liquidity Benefit is selected, there is a surrender charge of 5% of the amounts withdrawn. Please refer to Payment Options for a description of these benefits. CHART ASSET ALLOCATION PROGRAM CHARGES Under the CHART Program, Purchase Payments and cash values are allocated among the specified asset allocation funds. The charge for this advisory service is equal to a maximum of 0.80% of the assets subject to the CHART Program. The CHART Program fee will be paid by quarterly withdrawals from the cash values allocated 25 to the asset allocation funds. We will not treat these withdrawals as taxable distributions. Please refer to Miscellaneous Contract Provisions for further information. PREMIUM TAX Certain state and local governments charge premium taxes ranging from 0% to 5%, depending upon jurisdiction. We are responsible for paying these taxes and will determine the method used to recover premium tax expenses incurred. We will deduct any applicable premium taxes from your Contract Value either upon death, surrender, annuitization, or at the time you make Purchase Payments to the Contract, but no earlier than when we have a tax liability under state law. CHANGES IN TAXES BASED UPON PREMIUM OR VALUE If there is any change in a law assessing taxes against the Company based upon premiums, Contract gains or value of the Contract, we reserve the right to charge you proportionately for this tax. TRANSFERS - -------------------------------------------------------------------------------- Subject to the limitations described below, you may transfer all or part of your Contract Value between Variable Funding Options at any time up to 30 days before the Maturity Date. After the Maturity Date, you may make transfers only if allowed by your Contract or with our consent. Transfer requests received at our Home Office that are in good order before the close of the New York Stock Exchange (NYSE) will be processed according to the value(s) next computed following the close of business. Transfer requests received on a non-business day or after the close of the NYSE will be processed based on the value(s) next computed on the next business day. Where permitted by state law, we reserve the right to restrict transfers from the Variable Funding Options to the Fixed Account whenever the credited interest rate on the Fixed Account is equal to the minimum guaranteed interest rate specified under the Contract. Currently, there are no charges for transfers; however, we reserve the right to charge a fee for any transfer request which exceeds twelve per year. Since each Underlying Fund may have different overall expenses, a transfer of Contract Values from one Variable Funding Option to another could result in your investment becoming subject to higher or lower expenses. Also, when making transfers, you should consider the inherent risks associated with the Variable Funding Options to which your Contract Value is allocated. MARKET TIMING/EXCESSIVE TRADING THE CONTRACT IS INTENDED FOR USE AS A LONG-TERM INVESTMENT VEHICLE AND IS NOT DESIGNED TO SERVE AS A VEHICLE FOR EXCESSIVE TRADING OR MARKET TIMING IN AN ATTEMPT TO TAKE ADVANTAGE OF SHORT-TERM FLUCTUATIONS IN THE STOCK MARKET. If, in our sole discretion, we determine you are engaging in excessive trading activity, trading activity that we believe is indicative of market timing, or any similar trading activity which will potentially hurt the rights or interests of other Contract Owners, we will exercise our contractual right to restrict your number of transfers to one every six months. We will notify you in writing if we choose to exercise our contractual right to restrict your transfers. In determining whether we believe you are engaged in excessive trading or market timing activity, we will consider, among other things, the following factors: o the dollar amount you request to transfer; o the number of transfers you made within the previous three months; o whether your transfers follow a pattern designed to take advantage of short term market fluctuations; and o whether your transfers are part of a group of transfers made by a third party on behalf of several individual Contract Owners. 26 Transfers made under a Dollar Cost Averaging Program, a rebalancing program, or, if applicable, any asset allocation program described in this prospectus are not treated as a transfer when we evaluate trading patterns for market timing or excessive trading. We also reserve the right to restrict the right to request transfers by any market timing firm or any other third party who has been authorized to initiate transfers on behalf of multiple Contract Owners. We may, among other things: o reject the transfer instructions of any agent acting under a power of attorney on behalf of more than one owner, or o reject the transfer or exchange instructions of individual owners who have executed pre-authorized transfer forms which are submitted by market timing firms or other third parties on behalf of more than one owner. We will notify you in writing before we restrict your right to request transfers through such market timing firm or other third party. The policy of the Company is to seek to apply its anti-market timing and excessive trading procedures uniformly. FUTURE MODIFICATIONS. We will continue to monitor the transfer activity occurring among the Variable Funding Options, and may modify these transfer restrictions at any time if we deem it necessary to protect the interest of all Contract Owners. These modifications may include curtailing or eliminating, without notice, the ability to use the Internet, facsimile or telephone in making transfers. ACCESS TO YOUR MONEY - -------------------------------------------------------------------------------- Any time before the Maturity Date, you may redeem all or any portion of the Cash Surrender Value, that is, the Contract Value less any withdrawal charge and any premium tax not previously deducted. Unless you submit a Written Request specifying the fixed or Variable Funding Option(s) from which we are to withdraw amounts, we will make the withdrawal on a pro rata basis. We will determine the Cash Surrender Value as of the close of business after we receive your surrender request at our Home Office. The Cash Surrender Value may be more or less than the Purchase Payments you made. You may not make withdrawals during the annuity period. For amounts allocated to the Variable Funding Options, we may defer payment of any Cash Surrender Value for a period of up to five business days after the Written Request is received. For amounts allocated to the Fixed Account, we may defer payment of any Cash Surrender Value for a period up to six months. In either case, it is our intent to pay as soon as possible. We cannot process requests for withdrawals that are not in good order. We will contact you if there is a deficiency causing a delay and will advise what is needed to act upon the withdrawal request. SYSTEMATIC WITHDRAWALS Before the Maturity Date, you may choose to withdraw a specified dollar amount (at least $100) on a monthly, quarterly, semiannual or annual basis. We will deduct any applicable premium taxes and withdrawal charge. To elect systematic withdrawals, you must have a Contract Value of at least $15,000 and you must make the election on the form we provide. We will surrender Accumulation Units pro rata from all funding options in which you have an interest, unless you instruct us otherwise. You may begin or discontinue systematic withdrawals at any time by notifying us in writing, but you must give at least 30 days notice to change any systematic withdrawal instructions that are currently in place. We reserve the right to discontinue offering systematic withdrawals or to assess a processing fee for this service upon 30 days written notice to Contract Owners (where allowed by state law). Each systematic withdrawal is subject to federal income taxes on the taxable portion. In addition, a 10% federal penalty tax may be assessed on systematic withdrawals if the Contract Owner is under age 59 1/2. You should consult with your tax adviser regarding the tax consequences of systematic withdrawals. MANAGED DISTRIBUTION PROGRAM. Under the systematic withdrawal option, you may choose to participate in the Managed Distribution Program. At no cost to you, you may instruct us to calculate and make minimum 27 distributions that may be required by the IRS upon reaching age 70 1/2. (See Federal Tax Considerations") These payments will not be subject to the withdrawal charge and will be in lieu of the free withdrawal allowance. No Dollar Cost Averaging will be permitted if you are participating in the Managed Distribution Program. OWNERSHIP PROVISIONS - -------------------------------------------------------------------------------- TYPES OF OWNERSHIP CONTRACT OWNER The Contract belongs to the Contract Owner named in the Contract (on the Contract Specifications page). The Annuitant is the individual upon whose life the Maturity Date and the amount of monthly payments depend. Because this is a Qualified Contract, the owner and the Annuitant must always be the same person, and there can be only one Contract Owner. You have sole power to exercise any rights and to receive all benefits given in the Contract provided you have not named an irrevocable beneficiary. If this Contract is purchased by a beneficiary of another contract who directly transferred the death proceeds due under that contract, he/she will be granted the same rights the owner has under the Contract except that he/she cannot take a loan or make additional Purchase Payments. BENEFICIARY You name the beneficiary in a Written Request. The beneficiary has the right to receive any death benefit proceeds remaining under the Contract upon the death of the Contract Owner. If more than one beneficiary survives the Annuitant or Contract Owner, they will share equally in benefits unless you recorded different shares with the Company by Written Request before the death of the Contract Owner. In the case of a non-spousal beneficiary or a spousal beneficiary who has not chosen to assume the Contract, we will not transfer or otherwise remove the death benefit proceeds from either the Variable Funding Options or the Fixed Account, as most recently elected by the Contract Owner, until the Death Report Date. Unless you have named an irrevocable beneficiary you have the right to change any beneficiary by Written Request during the lifetime of the Annuitant and while the Contract continues. DEATH BENEFIT - -------------------------------------------------------------------------------- Before the Maturity Date, generally, a death benefit is payable when you die. At purchase, you elect either the standard death benefit or the optional death benefit. We calculate the death benefit at the close of the business day on which our Home Office receives (1) Due Proof of Death and (2) written payment instructions or election of beneficiary contract continuance ("Death Report Date"). DEATH PROCEEDS BEFORE THE MATURITY DATE STANDARD DEATH BENEFIT - ------------------------------------------------------------------------------------------------------------------------------- ANNUITANT'S AGE ON THE CONTRACT DATE DEATH BENEFIT PAYABLE - ------------------------------------------------------------------------------------------------------------------------------- Before Age 80 Greater of: 1) Contract Value on the Death Report Date, or 2) Total Purchase Payments less the total of any withdrawals (and related charges). - ------------------------------------------------------------------------------------------------------------------------------- On or after Age 80 Contract Value - ------------------------------------------------------------------------------------------------------------------------------- 28 OPTIONAL DEATH BENEFIT AND CREDIT The Optional Death Benefit and Credit varies depending on the Annuitant's age on the Contract Date. - ------------------------------------------------------------------------------------------------------------------------------- ANNUITANT'S AGE ON THE CONTRACT DATE DEATH BENEFIT PAYABLE - ------------------------------------------------------------------------------------------------------------------------------- Under Age 70 Greater of: 1) Contract Value on the Death Report Date, or 2) Total Purchase Payments less the total of any withdrawals (and related charges); or 3) Maximum Step-Up death benefit value (described below) associated with Contract Date anniversaries beginning with the 5th, and ending with the last before the Annuitant's 76th birthday. - ------------------------------------------------------------------------------------------------------------------------------- Age 70-75 Greater of: 1) Contract Value, or 2) Total Purchase Payments less the total of any withdrawals (and related charges); or 3) Step-Up death benefit value (described below) associated with the 5th Contract Date anniversary. - ------------------------------------------------------------------------------------------------------------------------------- Age 76-80 Greater of (1) or (2) above. - ------------------------------------------------------------------------------------------------------------------------------- Age over 80 Contract Value - ------------------------------------------------------------------------------------------------------------------------------- STEP-UP DEATH BENEFIT VALUE We will establish a separate Step-Up death benefit value on the fifth Contract Date anniversary and on each subsequent Contract Date anniversary on or before the Death Report Date. The Step-Up death benefit value will initially equal the Contract Value on that anniversary. After a Step-Up death benefit value has been established, we will recalculate it each time a Purchase Payment is made or a withdrawal is taken until the Death Report Date. We will recalculate Step-Up death benefit values by increasing them by the amount of each applicable Purchase Payment and by reducing them by a partial surrender reduction (as described below) for each applicable withdrawal. Recalculations of Step-Up death benefit values related to any Purchase Payments or any withdrawals will be made in the order that such Purchase Payments or partial surrender reductions occur. PARTIAL SURRENDER REDUCTION. If you make a withdrawal, we will reduce the Step-Up value by a partial surrender reduction which equals: (1) the step-up value immediately prior to the withdrawal, multiplied by (2) the amount of the withdrawal, divided by (3) the Contract Value before the withdrawal. For example, assume your current Contract Value is $55,000. If your step-up value immediately prior to the withdrawal is $50,000, and you decide to make a withdrawal of $10,000, we would reduce the step-up value as follows: 50,000 x (10,000/55,000) = 9,090 Your new step-up value would be 50,000-9,090, or $40,910. The following example shows what would happen in a declining market. Assume your current Contract Value is $30,000. If your step-up value immediately prior to the withdrawal is $50,000, and you decide to make a withdrawal of $10,000, we would reduce the step-up value as follows: 50,000 x (10,000/30,000) = 16,666 Your new step-up value would be 50,000-16,666, or $33,334. PAYMENT OF PROCEEDS We describe the process of paying death benefit proceeds before the Maturity Date in the chart below. The chart does not encompass every situation and is merely intended as a general guide. More detailed information is provided in your Contract. Generally, the person(s) receiving the benefit may request that the proceeds be paid in a lump sum, or be applied to one of the settlement options available under the Contract. 29 - --------------------------------------------------------------------------------------------------------------------------- MANDATORY BEFORE THE MATURITY DATE, THE COMPANY WILL PAYOUT RULES UPON THE DEATH OF THE PAY THE PROCEEDS TO: APPLY* - --------------------------------------------------------------------------------------------------------------------------- OWNER/ANNUITANT The beneficiary (ies), or if none, to Yes the CONTRACT OWNER's estate. - --------------------------------------------------------------------------------------------------------------------------- BENEFICIARY No death proceeds are payable; N/A Contract continues. - --------------------------------------------------------------------------------------------------------------------------- CONTINGENT BENEFICIARY No death proceeds are payable; N/A Contract continues. - --------------------------------------------------------------------------------------------------------------------------- - -------------- * Certain payout rules of the Internal Revenue Code (IRC) are triggered upon the death of the Owner. Non-spousal beneficiaries (as well as spousal beneficiaries who choose not to assume the Contract) must begin taking distributions based on the beneficiary's life expectancy within one year of death or take a complete distribution of Contract proceeds within 5 years of death. If mandatory distributions have begun, the 5 year payout option is not available. BENEFICIARY CONTRACT CONTINUANCE (NOT PERMITTED FOR NON-NATURAL BENEFICIARIES) If you die before the Maturity Date, and if the value of any beneficiary's portion of the death benefit is between $20,000 and $1,000,000 as of the Death Report Date, (more than $1,000,000 is subject to Home Office approval), your beneficiary(s) may elect to continue his/her portion of the Contract subject to applicable Internal Revenue Code distribution requirements, rather than receive the death benefit in a lump sum. If the beneficiary chooses to continue the Contract, the beneficiary can extend the payout phase of the Contract enabling the beneficiary to "stretch" the death benefit distributions out over his life expectancy as permitted by the Internal Revenue Code. If your beneficiary elects to continue the Contract, the death benefit will be calculated as of the Death Report Date. The initial Contract Value of the continued Contract (the "adjusted Contract Value") will equal the greater of the Contract Value or the death benefit calculated on the Death Report Date and will be allocated to the funding options in the same proportion as prior to the Death Report Date. If the adjusted Contract Value is allocated to the Variable Funding Options, the beneficiary bears the investment risk. The beneficiary who continues the Contract will be granted the same rights as the owner under the original Contract, except the beneficiary cannot: o take a loan o make additional Purchase Payments The beneficiary may also name his/her own beneficiary ("succeeding beneficiary") and has the right to take withdrawals at any time after the Death Report Date without a withdrawal charge. All other fees and charges applicable to the original Contract will also apply to the continued Contract. All benefits and features of the continued Contract will be based on the beneficiary's age on the Death Report Date as if the beneficiary had purchased the Contract with the adjusted Contract Value on the Death Report Date. PLANNED DEATH BENEFIT (INDIVIDUAL CONTRACTS ONLY) You may request that rather than receive a lump-sum death benefit, the beneficiary(ies) receive all or a portion of the death benefit proceeds either: o through an annuity for life or a period that does not exceed the beneficiary's life expectancy or o under the terms of the Beneficiary Continuance provision described above. If the Beneficiary Continuance provision is selected as a planned death benefit, no surrenders will be allowed other than payments meant to satisfy minimum distribution amounts or systematic withdrawal amounts, if greater. You must make the planned death benefit request as well as any revocation of this request in writing. Upon your death, your beneficiary(s) cannot revoke or modify this request. If the death benefit at the time we receive Due Proof of Death is less than $2,000, we will only pay a lump sum to the beneficiary. If periodic payments due 30 under the planned death benefit election are less than $100, we reserve the right to make Annuity Payments at less frequent intervals, resulting in a payment of at least $100 per year. If no beneficiary is alive when death benefits become payable, we will pay the death benefit as provided in your Contract. DEATH PROCEEDS AFTER THE MATURITY DATE If any Contract Owner or the Annuitant dies on or after the Maturity Date, the Company will pay the beneficiary a death benefit consisting of any benefit remaining under the annuity or income option then in effect. THE ANNUITY PERIOD - -------------------------------------------------------------------------------- MATURITY DATE Under the Contract, you can receive regular payments ("Annuity Payments"). You can choose the month and the year in which those payments begin ("Maturity Date"). You can also choose among income payouts (annuity options) or elect a lump sum distribution. While the Annuitant is alive, you can change your selection any time up to the Maturity Date. Annuity Payments will begin on the Maturity Date stated in the Contract unless (1) you fully surrendered the Contract; (2) we paid the proceeds to the beneficiary before that date; or (3) you elected another date. Annuity Payments are a series of periodic payments (a) for life; (b) for life with either a minimum number of payments or a specific amount assured; or (c) for the joint lifetime of the Annuitant and another person, and thereafter during the lifetime of the survivor. We may require proof that the Annuitant is alive before we make Annuity Payments. Not all options may be available in all states. You may choose to annuitize at any time after you purchase your Contract. Unless you elect otherwise, the Maturity Date will be the Annuitant's 90th birthday or ten years after the effective date of the Contract, if later. At least 30 days before the original Maturity Date, you may elect to extend the Maturity Date to any time prior to the Annuitant's 90th birthday or to a later date with our consent. You may use certain annuity options taken at the Maturity Date to meet the minimum required distribution requirements of federal tax law, or you may use a program of withdrawals instead. These mandatory distribution requirements take effect generally upon the death of the Contract Owner, or with certain Qualified Contracts upon either the later of the Contract Owner's attainment of age 70 1/2 or year of retirement; or the death of the Contract Owner. You should seek independent tax advice regarding the election of minimum required distributions. LIQUIDITY BENEFIT (BENEFIT NOT AVAILABLE UNDER 457 PLANS) If you select any annuity option that guarantees you payments for a minimum period of time ("period certain"), you may take a lump sum payment (equal to a portion or all of the value of the remaining payments) any time after the first Contract Year. There is a charge of 5% of the amount withdrawn under this option. For variable Annuity Payments, we use the Assumed Net Investment Factor, ("ANIF") as the interest rate to determine the lump sum amount. If you request only a percentage of the amount available, we will reduce the amount of each payment during the rest of the period certain by that percentage. After the period expires, your payments will increase to the level they would have been had no liquidation taken place. For fixed Annuity Payments, we calculate the present value of the remaining period certain payments using a current interest rate. The current interest rate used depends on the amount of time left in the annuity option you elected. The current rate will be the same rate we would give someone electing an annuity option for that same amount of time. If you request a percentage of the amount available during the period certain, we will reduce the amount of each payment during the rest of the period certain by that percentage. After the period certain expires, your payments will increase to the level they would have been had no liquidation taken place. 31 The market value adjustment formula for calculating the present value described above for fixed Annuity Payments is as follows: n t/365 Present Value = [sigma] [Payments X (1/1 + iC) s = 1 Where iC = the interest rate described above n = the number of payments remaining in the Contract Owner's period certain at the time of request for this benefit t = the number of days remaining until that payment is made, adjusting for leap years. See Appendix E for examples of this market value adjustment. ALLOCATION OF ANNUITY You may elect to receive your Annuity Payments in the form of a variable annuity, a fixed annuity, or a combination of both. If, at the time Annuity Payments begin, you have not made an election, we will apply your Contract Value to provide an annuity funded by the same funding options as you have selected during the accumulation period. At least 30 days before the Maturity Date, you may transfer the Contract Value among the funding options in order to change the basis on which we will determine Annuity Payments. (See Transfers.) ANNUITIZATION CREDIT. This credit is applied to the Contract Value used to purchase one of the annuity options described below. The credit equals 0.5% of your Contract Value if you annuitize during Contract Years 2-5, 1% during Contract Years 6-10, and 2% after Contract Year 10. There is no credit applied to Contracts held less than 1 year. VARIABLE ANNUITY You may choose an annuity payout that fluctuates depending on the investment experience of the Variable Funding Options. We determine the number of Annuity Units credited to the Contract by dividing the first monthly Annuity Payment attributable to each Variable Funding Option by the corresponding Accumulation Unit value as of 14 days before the date Annuity Payments begin. We use an Annuity Unit to measure the dollar value of an Annuity Payment. The number of Annuity Units (but not their value) remains fixed during the annuity period. DETERMINATION OF FIRST ANNUITY PAYMENT. Your Contract contains the tables we use to determine your first monthly Annuity Payment. If you elect a variable annuity, the amount we apply to it will be the Contract Value as of 14 days before the date Annuity Payments begin, less any applicable premium taxes not previously deducted. The amount of your first monthly payment depends on the annuity option you elected and the Annuitant's adjusted age. Your Contract contains the formula for determining the adjusted age. We determine the total first monthly Annuity Payment by multiplying the benefit per $1,000 of value shown in the Contract tables by the number of thousands of dollars of Contract Value you apply to that annuity option. The Contract tables factor in an assumed daily net investment factor. We call this your net investment rate. For example, a net investment rate of 3% corresponds to an annual interest rate of 3%. This means that if the annualized investment performance, after expenses, of your Variable Funding Options is less than 3%, then the dollar amount of your variable Annuity Payments will decrease. However, if the annualized investment performance, after expenses, of your Variable Funding Options is greater than 3%, then the dollar amount of your variable Annuity Payments will increase. DETERMINATION OF SECOND AND SUBSEQUENT ANNUITY PAYMENTS. The dollar amount of all subsequent Annuity Payments changes from month to month based on the investment experience, as described above, of the applicable funding options. The total amount of each Annuity Payment will equal the sum of the basic payments in each 32 funding option. We determine the actual amounts of these payments by multiplying the number of Annuity Units we credited to each funding option by the corresponding Annuity Unit value as of the date 14 days before the date the payment is due. FIXED ANNUITY You may choose a fixed annuity that provides payments that do not vary during the annuity period. We will calculate the dollar amount of the first fixed Annuity Payment as described under Variable Annuity, except that the amount we apply to begin the annuity will be your Contract Value as of the date Annuity Payments begin. Payout rates will not be lower than that shown in the Contract. If it would produce a larger payment, the first fixed Annuity Payment will be determined using the Life Annuity Tables in effect on the Maturity Date. If you have elected the Increasing Benefit Option, the payments will be calculated as above. However, the initial payment will be less than that reflected in the table and the subsequent payments will be increased by the percentage you elected. PAYMENT OPTIONS - -------------------------------------------------------------------------------- ELECTION OF OPTIONS While the Annuitant is alive, you can change your annuity option selection any time up to the Maturity Date. Once Annuity Payments have begun, no further elections are allowed. During the Annuitant's lifetime, if you do not elect otherwise before the Maturity Date, we will pay you (or another designated payee) the first of a series of monthly Annuity Payments based on the life of the Annuitant, in accordance with Annuity Option 2 (Life Annuity with 120 monthly payments assured). For certain Qualified Contracts, Annuity Option 4 (Joint and Last Survivor Life Annuity -- Annuity Reduced on Death of Primary Payee) will be the automatic option as described in the Contract. The minimum amount that can be placed under an annuity option will be $2,000 unless we agree to a lesser amount. If any monthly periodic payment due is less than $100, the Company reserves the right to make payments at less frequent intervals, or to pay the Contract Value in a lump-sum. On the Maturity Date, we will pay the amount due under the Contract in accordance with the Payment Option that you select. You may choose to receive a single lump-sum payment. You must elect an option in writing, in a form satisfactory to the Company. Any election made during the lifetime of the Annuitant must be made by the Contract Owner. VARIABLE ANNUITIZATION FLOOR BENEFIT (BENEFIT NOT AVAILABLE UNDER 457 PLANS). This benefit may not be available, or may only be available under certain annuity options, if we determine market conditions so dictate. If available, we will guarantee that, regardless of the performance of the Variable Funding Options selected by you, your Annuity Payments will never be less than a certain percentage of your first Annuity Payment. This percentage will vary depending on market conditions, but will never be less than 50%. You may not elect this benefit if you are over age 80. Additionally, you must select from certain funds available under this guarantee. Currently, these funds are the Equity Index Portfolio Class II, the Travelers Quality Bond Portfolio, and the U.S. Government Securities Portfolio. We may, at our discretion, increase or decrease the number of funds available under this benefit. This benefit is not currently available under Annuity Option 5. The benefit is not available with the 5% ANIF under any Option. If you select this benefit, you may not elect to liquidate any portion of your Contract. There is a charge for this guarantee, which will begin upon election of this benefit. This charge will vary based upon market conditions, and will be established at the time the benefit is elected. Once established, the charge will remain level throughout the remainder of the annuitization, and will never increase your annual Separate Account charge by more than 3% per year. We reserve the right to restrict the amount of Contract Value to be annuitized under this benefit. 33 ANNUITY OPTIONS Subject to the conditions described in "Election of Options" above, we may pay all or any part of the Cash Surrender Value under one or more of the following annuity options. Payments under the annuity options are generally made on a monthly basis. We may offer additional options. Option 1 -- Life Annuity -- No Refund. The Company will make Annuity Payments during the lifetime of the Annuitant ending with the last payment before death. This option offers the maximum periodic payment, since there is no assurance of a minimum number of payments or provision for a death benefit for beneficiaries. Option 2 -- Life Annuity with 120, 180 or 240 Monthly Payments Assured. The Company will make monthly Annuity Payments during the lifetime of the Annuitant, with the agreement that if, at the death of that person, payments have been made for less than 120, 180 or 240 months, as elected, we will continue making payments to the beneficiary during the remainder of the period. Option 3 -- Joint and Last Survivor Life Annuity -- No Refund. The Company will make regular Annuity Payments during the lifetime of the Annuitant and a second person. When either person dies, we will continue making payments to the survivor. No further payments will be made following the death of the survivor. Option 4 -- Joint and Last Survivor Life Annuity -- Annuity Reduced on Death of Primary Payee. The Company will make Annuity Payments during the lifetimes of the Annuitant and a second person. You will designate one as primary payee, and the other will be designated as secondary payee. On the death of the secondary payee, the Company will continue to make monthly Annuity Payments to the primary payee in the same amount that would have been payable during the joint lifetime of the two persons. On the death of the primary payee, the Company will continue to make Annuity Payments to the secondary payee in an amount equal to 50% of the payments, which would have been made during the lifetime of the primary payee. No further payments will be made once both payees have died. Option 5 -- Payments for a Fixed Period without Life Contingency. We will make periodic payments for the period selected. Option 6 -- Other Annuity Options. We will make any other arrangements for Annuity Payments as may be mutually agreed upon. MISCELLANEOUS CONTRACT PROVISIONS - -------------------------------------------------------------------------------- RIGHT TO RETURN You may return the Contract for a full refund of the Contract Value plus any Contract charges and premium taxes you paid (but not any fees and charges the Underlying Fund assessed) within ten days after you receive it (the "right to return period"). You bear the investment risk of investing in the Variable Funding Options during the right to return period; therefore, the Contract Value we return may be greater or less than your Purchase Payment. If you purchase the Contract as an Individual Retirement Annuity, and return it within the first seven days after delivery, or longer if your state permits, we will refund your Purchase Payment in full; during the remainder of the right to return period, we will refund the Contract Value (including charges). We will determine the Contract Value following the close of the business day on which we receive your Contract and a Written Request for a refund. Where state law requires a different period, or the return of Purchase Payments or other variations of this provision, we will comply. Refer to your Contract for any state-specific information. TERMINATION You do not need to make any Purchase Payments after the first to keep the Contract in effect. However, we reserve the right to terminate the Contract on any business day if your Contract Value as of that date is less than $2,000 and you have not made Purchase Payments for at least two years, unless otherwise specified by state law. Termination will not occur until 31 days after we have mailed notice of termination to your last known address 34 and to any assignee of record. If we terminate the Contract, we will pay you the Cash Surrender Value less any applicable taxes. REQUIRED REPORTS As often as required by law, but at least once in each Contract Year before the due date of the first Annuity Payment, we will furnish a report showing the number of Accumulation Units credited to the Contract and the corresponding Accumulation Unit value(s) as of the report date for each funding option to which the Contract Owner has allocated amounts during the applicable period. The Company will keep all records required under federal and state laws. SUSPENSION OF PAYMENTS The Company reserves the right to suspend or postpone the date of any payment or determination of values on any business day (1) when the New York Stock Exchange ("the Exchange") is closed; (2) when trading on the Exchange is restricted; (3) when an emergency exists, as determined by the SEC, so that the sale of securities held in the Separate Account may not reasonably occur, or so that the Company may not reasonably determine the value the Separate Account's net assets; or (4) during any other period when the SEC, by order, so permits for the protection of security holders. Payments from the Fixed Account may be delayed up to 6 months. THE SEPARATE ACCOUNTS - -------------------------------------------------------------------------------- The Travelers Insurance Company and The Travelers Life and Annuity Company each sponsor Separate Accounts: Separate Account Five and Separate Account Six, respectively. Both Separate Account Five and Separate Account Six were established on March 27, 1997 and are registered with the SEC as unit investment trusts ("Separate Account") under the Investment Company Act of 1940, as amended. We will invest Separate Account assets attributable to the Contracts exclusively in the shares of the Variable Funding Options. We hold the assets of Separate Account Five and Separate Account Six for the exclusive and separate benefit of the owners of each Separate Account, according to the laws of Connecticut. Income, gains and losses, whether or not realized, from assets allocated to the Separate Account are, in accordance with the Contracts, credited to or charged against the Separate Account without regard to other income, gains and losses of the Company. The assets held by the Separate Account are not chargeable with liabilities arising out of any other business that we may conduct. Obligations under the Contract are obligations of the Company. All investment income and other distributions of the funding options are payable to the Separate Account. We reinvest all such income and/or distributions in shares of the respective funding option at net asset value. Shares of the funding options are currently sold only to life insurance company Separate Accounts to fund variable annuity and variable life insurance contracts. Certain variable annuity Separate Accounts and variable life insurance Separate Accounts may invest in the funding options simultaneously (called "mixed" and "shared" funding). It is conceivable that in the future it may be disadvantageous to do so. Although the Company and the Variable Funding Options do not currently foresee any such disadvantages either to variable annuity Contract Owners or variable life policy owners, each Variable Funding Option's Board of Directors intends to monitor events in order to identify any material conflicts between them and to determine what action, if any, should be taken. If a Board of Directors was to conclude that separate funds should be established for variable life and variable annuity Separate Accounts, the variable annuity Contract Owners would not bear any of the related expenses, but variable annuity Contract Owners and variable life insurance policy owners would no longer have the economies of scale resulting from a larger combined fund. PERFORMANCE INFORMATION In advertisements for the Contract, we may include performance figures to show you how a Variable Funding Option has performed in the past. These figures are rates of return or yield quotations shown as a percent. These figures show past performance of a Variable Funding Option and are not an indication of how a Variable Funding Option will perform in the future. 35 Our advertisements may show performance figures assuming that you do not elect any optional features such as the Optional Death Benefit. However, if you elect optional features, they involve additional charges that will serve to decrease the performance of your Variable Funding Options. You may wish to speak with your registered representative to obtain performance information specific to the optional features you may wish to select. Performance figures for each Variable Funding Option are based in part on the performance of a corresponding Underlying Fund. In some cases, the Underlying Fund may have existed before the technical inception of the corresponding Variable Fund Option. In those cases, we can create "hypothetical historical performance" of a Variable Fund Option. These figures show the performance that the Variable Fund Option would have achieved had it been available during the entire history of the Underlying Fund. FEDERAL TAX CONSIDERATIONS - -------------------------------------------------------------------------------- The following general discussion of the federal income tax consequences related to your investment in this Contract is not intended to cover all situations, and is not meant to provide tax or legal advice. Because of the complexity of the law and the fact that the tax results will vary depending on many factors, you should consult your tax and/or legal adviser regarding the tax implications of purchasing this Contract based upon your individual situation. For further tax information, an additional discussion of certain tax matters is contained in the SAI. GENERAL TAXATION OF ANNUITIES Congress has recognized the value of saving for retirement by providing certain tax benefits, in the form of tax deferral, for premiums paid under an annuity and permitting tax-free transfers between the various investment options offered under the Contract. The Internal Revenue Code ("Code") governs how earnings on your investment in the Contract are ultimately taxed, depending upon the type of Contract, qualified or non-qualified, and the manner in which the money is distributed, as briefly described below. In analyzing the benefits of tax deferral it is important to note that the Jobs and Growth Tax Relief Reconciliation Act of 2003 amended Code Section 1 to reduce the marginal tax rates on long-term capital gains and dividends to 5% and 15%. The reduced rates apply during 2003 through 2008, and thereafter will increase to prior levels. Earnings under annuity Contracts continue to be taxed as ordinary income (top rate of 35%). TAX-FREE EXCHANGES: Code Section 1035 provides that, if certain conditions are met, no gain or loss is recognized when an annuity contract is received in exchange for a life, endowment, or annuity contract. Since different annuity Contracts have different expenses, fees and benefits, a tax-free exchange could result in your investment becoming subject to higher or lower fees and/or expenses. TYPES OF CONTRACTS: QUALIFIED AND NON-QUALIFIED QUALIFIED ANNUITY CONTRACTS If you purchase your Contract with proceeds of an eligible rollover distribution from any qualified employee pension plan or individual retirement annuity (IRA), your Contract is referred to as a Qualified Contract. Some examples of Qualified Contracts are: IRAs, tax-sheltered annuities established by public school systems or certain tax-exempt organizations under Code Section 403(b), corporate sponsored pension and profit-sharing plans (including 401(k) plans), Keogh Plans (for self-employed individuals), and certain other qualified deferred compensation plans. Another type of Qualified Contract is a Roth IRA, under which after-tax contributions accumulate until maturity, when amounts (including earnings) may be withdrawn tax-free. The rights and benefits under a Qualified Contract may be limited by the terms of the retirement plan, regardless of the terms and conditions of the Contract. Plan participants making contributions to Qualified Contracts will be subject to minimum distribution rules as provided by the Code and described below. TAXATION OF QUALIFIED ANNUITY CONTRACTS Under a qualified annuity, since amounts paid into the Contract have generally not yet been taxed, the full amount of such distributions, including the amount attributable to Purchase Payments, whether paid in the form 36 of lump-sum withdrawals or Annuity Payments, are generally taxed at the ordinary income tax rate unless the distribution is transferred to an eligible rollover account or Contract. The Contract is available as a vehicle for IRA rollovers and for other Qualified Contracts. There are special rules which govern the taxation of Qualified Contracts, including withdrawal restrictions, requirements for mandatory distributions, and contribution limits. We have provided a more complete discussion in the SAI. MANDATORY DISTRIBUTIONS FOR QUALIFIED PLANS Federal tax law requires that minimum annual distributions begin by April 1st of the calendar year following the calendar year in which an IRA owner attains age 70 1/2. Participants in qualified plans and 403(b) annuities may defer minimum distributions until the later of April 1st of the calendar year following the calendar year in which they attain age 70 1/2 or the year of retirement. If you own more than one individual retirement annuity and/or account, you may satisfy the minimum distribution rules on an aggregate basis (i.e. determine the total amount of required distributions from all IRAs and take the required amount from any one or more IRAs). A similar aggregate approach is available to meet your 403(b) minimum distribution requirements if you have multiple 403(b) annuities. MINIMUM DISTRIBUTIONS FOR BENEFICIARIES UPON THE CONTRACT OWNER'S DEATH: Upon the death of the Contract Owner and/or Annuitant of a Qualified Contract, the funds remaining in the Contract must be completely withdrawn within 5 years from the date of death (including in a single lump sum) or minimum distributions may be taken over the life expectancy of the beneficiary provided such distributions are payable at least annually and begin within one year from the date of death. Special rules apply where the beneficiary is the surviving spouse, which allow the spouse to assume the Contract and defer the minimum distribution requirements. NOTE TO PARTICIPANTS IN QUALIFIED PLANS INCLUDING 401, 403(B), 457 AS WELL AS IRA OWNERS: While annual plan contribution limits may be increased from time to time by Congress and the IRS for federal income tax purposes, these limits must be adopted by each state for the higher limits to be effective at a state income tax level. In other words, the permissible contribution limit for income tax purposes may be different at the federal level from your state's income tax laws. Therefore, in certain states, a portion of the contributions may not be excludible or deductible from state income taxes. Please consult your employer or tax adviser regarding this issue. NON-QUALIFIED ANNUITY CONTRACTS If you purchase the Contract on an individual basis with after-tax dollars and not under one of the programs described above, your Contract is referred to as non-qualified. As the owner of a non-qualified annuity, you do not receive any tax benefit (deduction or deferral of income) on Purchase Payments, but you will not be taxed on increases in the value of your Contract until a distribution occurs -- either as a withdrawal (distribution made prior to the Maturity Date), or as Annuity Payments. When a withdrawal is made, you are taxed on the amount of the withdrawal that is considered earnings under federal tax laws. Similarly, when you receive an Annuity Payment, part of each payment is considered a return of your Purchase Payments and will not be taxed. The remaining portion of the Annuity Payment (i.e., any earnings) will be considered ordinary income for federal income tax purposes. If a non-qualified annuity is owned by other than an individual, however, (e.g., by a corporation), increases in the value of the Contract attributable to Purchase Payments made after February 28, 1986 are includable in income annually and taxed at ordinary income tax rates. Furthermore, for Contracts issued after April 22, 1987, if you transfer the Contract to another person or entity without adequate consideration, all deferred increases in value will be includable in your income at the time of the transfer. If you make a partial withdrawal, this money will generally be taxed as first coming from earnings, (income in the Contract), and then from your Purchase Payments. These withdrawn earnings are includable in your taxable income. (See Penalty Tax for Premature Distributions below.) There is income in the Contract to the extent the Contract Value exceeds your investment in the Contract. The investment in the Contract equals the total Purchase Payments you paid less any amount received previously which was excludible from gross income. Any direct or indirect borrowing against the value of the Contract or pledging of the Contract as security for a loan will be treated as a cash distribution under the tax law, and will have tax consequences in the year taken. Federal tax law requires that non-qualified annuity Contracts meet minimum mandatory distribution requirements upon the death of the Contract Owner, including the death of either of the joint owners. If these 37 requirements are not met, the Contract will not be treated as an annuity Contract for federal income tax purposes and earnings under the Contract will be taxable currently, not when distributed. The distribution required depends, among other things, upon whether an annuity option is elected or whether the succeeding Contract Owner is the surviving spouse. We will administer Contracts in accordance with these rules and we will notify you when you should begin receiving payments. There is a more complete discussion of these rules in the SAI. DIVERSIFICATION REQUIREMENTS FOR VARIABLE ANNUITIES The Code requires that any non-qualified variable annuity Contracts based on a Separate Account must meet specific diversification standards. Non-qualified variable annuity Contracts shall not be treated as an annuity for Federal income tax purposes if investments made in the account are not adequately diversified. Final tax regulations define how Separate Accounts must be diversified. The Company monitors the diversification of investments constantly and believes that its accounts are adequately diversified. The consequence of any failure to diversify is essentially the loss to the Contract Owner of tax-deferred treatment, requiring the current inclusion of a proportionate share of the income and gains from the Separate Account assets in the income of each Contract Owner. The Company intends to administer all Contracts subject to this provision of law in a manner that will maintain adequate diversification. OWNERSHIP OF THE INVESTMENTS In certain circumstances, owners of variable annuity contracts have been considered to be the owners of the assets of the underlying Separate Account for Federal income tax purposes due to their ability to exercise investment control over those assets. When this is the case, the contract owners have been currently taxed on income and gains attributable to the variable account assets. There is little guidance in this area, and some features of the Contract, such as the number of funds available and the flexibility of the Contract Owner to allocate premium payments and transfer amounts among the funding options, have not been addressed in public rulings. While we believe that the Contract does not give the Contract Owner investment control over Separate Account assets, we reserve the right to modify the Contract as necessary to prevent a Contract Owner from being treated as the owner of the Separate Account assets supporting the Contract. TAXATION OF DEATH BENEFIT PROCEEDS Amounts may be distributed from a non-qualified Contract because of the death of an owner or annuitant. Generally, such amounts are includable in the income of the recipient as follows: (i) if distributed in a lump sum, they are taxed in the same manner as a full surrender of the Contract; or (ii) if distributed under a payment option, they are taxed in the same way as Annuity Payments. OTHER TAX CONSIDERATIONS TREATMENT OF CHARGES FOR OPTIONAL BENEFITS The Contract may provide one or more optional enhanced death benefits or other minimum guaranteed benefit that in some cases may exceed the greater of purchase price or the Contract Value. It is possible that the Internal Revenue Service may take the position that the charges for the optional enhanced benefit(s) are deemed to be taxable distributions to you. Although we do not believe that a charge under such optional enhanced benefit should be treated as a taxable withdrawal, you should consult with your tax adviser before selecting any rider or endorsement to the Contract. PENALTY TAX FOR PREMATURE DISTRIBUTIONS For both Qualified and Non-qualified Contracts, taxable distributions taken before the Contract Owner has reached the age of 591/2 will be subject to a 10% additional tax penalty unless the distribution is taken in a series of periodic distributions, for life or life expectancy, or unless the distribution follows the death or disability of the Contract Owner. Other exceptions may be available in certain qualified plans. The 10% additional tax is in addition to any penalties that may apply under your Contract and the normal income taxes due on the distribution. 38 PUERTO RICO TAX CONSIDERATIONS The Puerto Rico Internal Revenue Code of 1994 (the "1994 Code") taxes distributions from non-qualified annuity Contracts differently than in the U.S. Distributions that are not in the form of an annuity (including partial surrenders and period certain payments) are treated under the 1994 Code first as a return of investment. Therefore, no taxable income is recognized for Puerto Rico tax purposes until the cumulative amount paid exceeds your tax basis. The amount of income on annuity distributions (payable over your lifetime) is also calculated differently under the 1994 Code. Since Puerto Rico residents are also subject to U.S. income tax on all income other than income sourced to Puerto Rico, the timing of recognition of income from an annuity Contract could vary between the two jurisdictions. Although the 1994 Code provides a credit against the Puerto Rico income tax for U.S. income taxes paid, an individual may not get full credit because of the timing differences. You should consult with a personal tax adviser regarding the tax consequences of purchasing an annuity Contract and/or any proposed distribution, particularly a partial distribution or election to annuitize. NON-RESIDENT ALIENS Distributions to non-resident aliens ("NRAs") are subject to special and complex tax and withholding rules under the Code, some of which are based upon the particular facts and circumstances of the Contract Owner, the beneficiary and the transaction itself. In addition, Annuity Payments to NRAs in many countries are exempt from U.S. tax (or subject to lower rates) based upon a tax treaty. NRAs should seek guidance from a tax adviser regarding their personal situation. AVAILABLE INFORMATION - -------------------------------------------------------------------------------- The Companies are both subject to the information requirements of the Securities and Exchange Act of 1934 ("the 1934 Act"), as amended, and file reports, proxy statements and other information with the Securities and Exchange Commission ("Commission"). You may read and copy this information and other information at the following locations: o public reference facilities of the Commission at Room 1024, 450 Fifth Street, N.W., Washington, D.C., 20549 o the Commission's Regional Offices located at 233 Broadway, New York, New York 10279 o the Commission's Regional Offices located at Citicorp Center, 500 West Madison Street, Suite 1400, Chicago, Illinois 60661. Under the Securities Act of 1933, the Companies have each filed with the Commission registration statements (the "Registration Statement") relating to the Contracts offered by this prospectus. This prospectus has been filed as a part of the Registration Statement and does not contain all of the information set forth in the Registration Statement and the exhibits. Reference is hereby made to such Registration Statement and exhibits for further information about the Companies and the Contracts. The Registration Statement and the exhibits may be inspected and copied as described above. Although the Companies each furnish the annual reports on Form 10-K for the year ended December 31, 2003 to owners of Contracts or certificates, we do not plan to furnish subsequent annual reports containing financial information to the owners of Contracts or certificates described in this prospectus. INCORPORATION OF CERTAIN DOCUMENTS BY REFERENCE - -------------------------------------------------------------------------------- Each Company's latest annual report on Form 10-K has been filed with the Commission. They are both incorporated by reference into this prospectus and a copy of your issuing Company's 10-K must accompany this prospectus. The Forms 10-K for the fiscal year ended December 31, 2003 contain additional information about each Company including audited financial statements for the latest fiscal year. The Travelers Insurance Company filed its Form 10-K on March 22, 2004 via Edgar, File No. 33-03094. The Travelers Life and Annuity Company filed its Form 10-K on March 22, 2004 via Edgar, File No. 33-58677. 39 If requested, we will furnish, without charge, a copy of any and all of the documents incorporated by reference, other than exhibits to those documents (unless such exhibits are specifically incorporated by reference in those documents.) You may direct your requests to: The Travelers Insurance Company, One Cityplace, 3 CP, Hartford, Connecticut 06103-3415, Attention: Annuity Services. The telephone number is (800) 842-9406. You may also obtain copies of any documents, incorporated by reference into this prospectus by accessing the SEC's website (http://www.sec.gov). OTHER INFORMATION - -------------------------------------------------------------------------------- THE INSURANCE COMPANIES Please refer to your Contract to determine which Company issued your Contract. The Travelers Insurance Company is a stock insurance company chartered in 1863 in Connecticut and continuously engaged in the insurance business since that time. It is licensed to conduct life insurance business in all states of the United States, the District of Columbia, Puerto Rico, Guam, the U.S. and British Virgin Islands and the Bahamas. The Company is an indirect wholly owned subsidiary of Citigroup Inc. The Company's Home Office is located at One Cityplace, Hartford, Connecticut 06103-3415. The Travelers Life and Annuity Company is a stock insurance company chartered in 1973 in Connecticut and continuously engaged in the insurance business since that time. It is licensed to conduct life insurance business in all states of the United States (except New York), the District of Columbia and Puerto Rico. The Company is an indirect wholly-owned subsidiary of Citigroup Inc. The Company's Home Office is located at One Cityplace, Hartford, Connecticut 06103-3415. FINANCIAL STATEMENTS The financial statements for the Company and its Separate Account are located in the Statement of Additional Information. DISTRIBUTION OF VARIABLE ANNUITY CONTRACTS DISTRIBUTION AND PRINCIPAL UNDERWRITING AGREEMENT. Travelers Distribution LLC ("TDLLC") serves as the principal underwriter and distributor of the securities offered through this Prospectus pursuant to the terms of the Distribution and Principal Underwriting Agreement. TDLLC also acts as the principal underwriter and distributor of other variable annuity contracts and variable life insurance policies issued by the Company and its affiliated companies. TDLLC's principal executive offices are located at One Cityplace, Hartford, Connecticut 06103. TDLLC is registered as a broker-dealer with the Securities and Exchange Commission ("SEC") under the Securities Exchange Act of 1934, as well as the securities commissions in the states in which it operates, and is a member of the National Association of Securities Dealers, Inc. ("NASD"). TDLLC is affiliated with the Company and each Separate Account. TDLLC, as the principal underwriter and distributor, does not retain any fees under the Contracts. The Contracts are offered on a continuous basis. TDLLC enters into selling agreements with broker-dealers who are registered with the SEC and are members of the NASD, and with entities that may offer the Contracts but are exempt from registration. Applications for the Contract are solicited by registered representatives who are associated persons of such broker-dealer firms. Such representatives act as appointed agents of the Company under applicable state insurance law and must be licensed to sell variable insurance products. We intend to offer the Contract in all jurisdictions where we are licensed to do business and where the Contract is approved. COMPENSATION. Broker-dealers who have selling agreements with TDLLC are paid compensation for the promotion and sale of the Contracts according to one or more schedules. Registered representatives who solicit sales of the Contract typically receive a portion of the compensation payable to the broker-dealer firm, depending on the agreement between the firm and the registered representative. Compensation paid on the Contracts, as well as other incentives or payments, are not assessed as an additional direct charge to Contract owners or the Separate Account. We intend to recoup commissions and other sales expenses through fees and 40 charges imposed under the Contract and from profits on payments received by the Company and TDLLC for providing administrative, marketing and other support and services to the Funds. The amount and timing of compensation may vary depending on the selling agreement but is not expected to exceed 10% of Purchase Payments (if up-front compensation is paid to registered representatives) and up to 2% annually of average account value (if asset-based compensation is paid to registered representatives). We may also periodically establish commission specials; however, commissions paid under these specials will not exceed the amounts described immediately above. To the extent permitted by NASD rules and other applicable laws and regulations, TDLLC may pay or allow other promotional incentives or payments in the form of cash or other compensation. Broker-dealer firms may receive separate compensation or reimbursement for, among other things, training of sales personnel, marketing or other services they provide to the Company or our affiliates. In addition, the Company or TDLLC may enter into special compensation arrangements with certain broker-dealer firms based on aggregate or anticipated sales of the Contracts or other criteria. These special compensation arrangements will not be offered to all broker-dealer firms and the terms of such arrangements may differ between broker-dealer firms. The Company and TDLLC have entered into such arrangements with AIG Advisor Group (including Advantage Capital Corporation, FSC Securities Corporation, Royal Alliance Associates, Inc., Sentra Securities Corporation, Spelman & Co., Inc. and SunAmerica Securities, Inc.), ING Advisors Network (including Financial Network Corporation, Locust Street Securities, Multi-Financial Securities, IFG Network Securities, VESTAX Securities, Washington Square Securities and PrimeVest Financial Services), Merrill Lynch, NFP Securities, Inc., and Piper Jaffray. Any such compensation payable to a broker-dealer firm will be made by TDLLC or the Company out of their own assets and will not result in any additional direct charge to you. The Company and TDLLC have entered into selling agreements with certain broker-dealer firms that have an affiliate that acts as investment adviser to one or more Underlying Funds or serves as a subadviser to a Portfolio of The Travelers Series Trust or Travelers Series Fund Inc., which are offered under the Contracts. These firms include Fidelity Management & Research Company, Morgan Stanley Investment Advisers Inc., Merrill Lynch Investment Managers, L.P., Salomon Brothers Asset Management and Smith Barney Fund Management. TOWER SQUARE SECURITIES. TDLLC has entered into a selling agreement with Tower Square Securities, Inc. ("Tower Square"), which is affiliated with the Company. Registered representatives of Tower Square, who are properly licensed and appointed, may offer the Contract to customers. Such representatives are eligible for various cash benefits, such as bonuses, commission advances and non-cash compensation programs offered by the Company. Sales of the Contracts may help qualify a Tower Square representative for such benefits. Sales representatives may receive other payments from the Company for services that do not directly involve the sale of the Contracts, including payments made for the recruitment and training of personnel, production of promotional literature, and similar services. In addition, sales representatives who meet certain Company productivity, persistency and length of the services standards may be eligible for additional compensation. CITISTREET EQUITIES LLC/CITISTREET ASSOCIATES LLC. CitiStreet Equities LLC and its affiliate, CitiStreet Associates LLC, are part of a joint venture between Citigroup Inc., the Company's ultimate parent, and State Street Corporation. The Company pays CitiStreet Equities LLC compensation of up to 12% of Purchase Payments and/or 2% of Contract Value in connection with the sale of the Contracts. In addition, CitiStreet Equities LLC receives compensation for the hiring and training of sales representatives and for meeting certain gross sales goals and net sales goals (sales less redemptions) which may cause CitiStreet Equities LLC or its representatives to favor the Company's products. The Company has also entered into an agreement with CitiStreet Associates LLC whereby the Company pays CitiStreet Associates LLC fees in connection with CitiStreet Associates' provision of certain administrative, recordkeeping, marketing and support services in relation to annuity contracts sold by CitiStreet Equities LLC in connection with Section 401(a), 401(k), 403(b), 457(b) and 408(b) plans. Any compensation payable to CitiStreet Associates LLC or CitiStreet Equities LLC will be made by TDLLC or the Company out of its own assets and will not result in any additional direct charge to you. CONFORMITY WITH STATE AND FEDERAL LAWS The laws of the state in which the Contract is issued govern that Contract. Where a state has not approved a Contract feature or funding option, it will not be available in that state. Any paid-up annuity, Cash Surrender Value or death benefits that are available under the Contract are not less than the minimum benefits required by 41 the statutes of the state in which we delivered the Contract. We reserve the right to make any changes, including retroactive changes, in the Contract to the extent that the change is required to meet the requirements of any law or regulation issued by any governmental agency to which the Company, the Contract or the Contract Owner is subject. VOTING RIGHTS The Company is the legal owner of the shares of the Underlying Funds. However, we believe that when an Underlying Fund solicits proxies in conjunction with a vote of shareholders we are required to obtain from you and from other owners instructions on how to vote those shares. We will vote all shares, including those we may own on our own behalf, and those where we have not received instructions from Contract Owners, in the same proportion as shares for which we received voting instructions. Should we determine that we are no longer required to comply with the above, we will vote on the shares in our own right. In certain limited circumstances, and when permitted by law, we may disregard voting instructions. If we do disregard voting instructions, a summary of that action and the reasons for such action would be included in the next annual report to Contract Owners. RESTRICTIONS ON FINANCIAL TRANSACTIONS Federal laws designed to counter terrorism and prevent money laundering might, in certain circumstances, require us to block a Contract Owner's ability to make certain transactions and thereby refuse to accept any request for transfers, withdrawals, surrenders, or death benefits, until the instructions are received from the appropriate regulator. We may also be required to provide additional information about you and your Contract to government regulators. LEGAL PROCEEDINGS AND OPINIONS Legal matters in connection with the federal laws and regulations affecting the issue and sale of the contract described in this prospectus, as well as the organization of the Companies, their authority to issue variable annuity contracts under Connecticut law and the validity of the forms of the variable annuity contracts under Connecticut law, have been passed on by the Deputy General Counsel of the Companies. In 2003, several issues in the mutual fund and variable insurance product industries have come under the scrutiny of federal and state regulators. Like many other companies in our industry, the Companies have received a request for information from the Securities and Exchange Commission (SEC) and a subpoena from the New York Attorney General regarding market timing and late trading. In March 2004, the SEC requested additional information about the Companies' variable product operations on market timing, late trading and revenue sharing. The Companies are cooperating fully with all of these reviews and are not able to predict their outcomes. Notwithstanding the above, there are no pending legal proceedings affecting either the Separate Account or the principal underwriter. There are no pending legal proceedings against either Company likely to have a material adverse affect on the ability of either Company to meet its obligations under the applicable Contract. 42 APPENDIX A--CONDENSED FINANCIAL INFORMATION - -------------------------------------------------------------------------------- THE TRAVELERS SEPARATE ACCOUNT FIVE FOR VARIABLE ANNUITIES ACCUMULATION UNIT VALUES (IN DOLLARS) The following Accumulation Unit Value ("AUV") information should be read in conjunction with the Separate Account's audited financial statement and notes, which are included in the Statement of Additional Information ("SAI"). The first table provides the AUV information for the MINIMUM Separate Account Charge available under the contract. The second table provides the AUV information for the MAXIMUM Separate Account Charge available under the contract. The Separate Account Charges that fall in between this range are included in the SAI, which is free of charge. You may request a copy of the SAI by calling the toll-free number found on the first page of this prospectus or by mailing in the coupon attached in Appendix E. Please refer to the Fee Table section of this prospectus for more information on Separate Account Charges. SEPARATE ACCOUNT CHARGES 0.80% 3% AIR UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- Capital Appreciation Fund (5/00)......................... 2003 0.406 0.503 148,185 2002 0.547 0.406 213,843 2001 0.745 0.547 6,402 2000 1.000 0.745 -- High Yield Bond Trust (9/99)............................. 2003 1.107 1.418 27,244 2002 1.067 1.107 -- 2001 0.982 1.067 -- 2000 0.980 0.982 -- 1999 1.000 0.980 -- Managed Assets Trust (6/99).............................. 2003 0.918 1.111 25,510 2002 1.013 0.918 25,510 2001 1.076 1.013 25,510 2000 1.102 1.076 20,767 1999 1.000 1.102 13,609 Money Market Portfolio (9/99)............................ 2003 1.125 1.125 289,912 2002 1.119 1.125 264,365 2001 1.087 1.119 77,342 2000 1.032 1.087 76,073 1999 1.000 1.032 36,453 AIM Variable Insurance Funds AIM V.I. Premier Equity Fund -- Series I (5/01).......... 2003 0.615 0.763 -- 2002 0.888 0.615 -- 2001 1.000 0.888 -- A-1 ACCUMULATION UNIT VALUES (IN DOLLARS) SEPARATE ACCOUNT CHARGES 0.80% 3% AIR (CONTINUED) UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- CitiStreet Funds, Inc. CitiStreet Diversified Bond Fund -- Class I (9/99)....... 2003 1.251 1.310 481,357 2002 1.157 1.251 470,261 2001 1.092 1.157 -- 2000 0.979 1.092 12,041 1999 1.000 0.979 37,502 CitiStreet International Stock Fund -- Class I (7/99).... 2003 0.697 0.899 291,178 2002 0.904 0.697 223,222 2001 1.160 0.904 -- 2000 1.272 1.160 1,916 1999 1.000 1.272 6,933 CitiStreet Large Company Stock Fund -- Class I (9/99).... 2003 0.537 0.683 525,471 2002 0.702 0.537 430,013 2001 0.840 0.702 -- 2000 0.995 0.840 10,384 1999 1.000 0.995 21,459 CitiStreet Small Company Stock Fund -- Class I (9/99).... 2003 1.220 1.732 83,489 2002 1.612 1.220 66,192 2001 1.600 1.612 -- 2000 1.465 1.600 1,472 1999 1.000 1.465 6,201 Credit Suisse Trust Emerging Markets Portfolio (10/99)....................... 2003 0.804 1.140 11,251 2002 0.916 0.804 11,251 2001 1.022 0.916 -- 2000 1.506 1.022 -- 1999 1.000 1.506 -- Delaware VIP Trust Delaware VIP REIT Series -- Standard Class (9/00)........ 2003 1.366 1.816 31,398 2002 1.318 1.366 19,794 2001 1.221 1.318 -- 2000 1.000 1.221 -- A-2 ACCUMULATION UNIT VALUES (IN DOLLARS) SEPARATE ACCOUNT CHARGES 0.80% 3% AIR (CONTINUED) UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- Delaware VIP Small Cap Value Series -- 2003 1.208 1.701 22,455 Standard Class (10/99)................................... 2002 1.289 1.208 10,600 2001 1.162 1.289 -- 2000 0.991 1.162 -- 1999 1.000 0.991 -- Dreyfus Variable Investment Fund Dreyfus VIF Appreciation Portfolio -- Initial Shares (7/99).................................... 2003 0.792 0.952 42,639 2002 0.958 0.792 54,702 2001 1.065 0.958 27,197 2000 1.081 1.065 24,552 1999 1.000 1.081 24,552 Dreyfus VIF Developing Leaders Portfolio -- Initial Shares (10/99)................................... 2003 1.041 1.360 57,302 2002 1.298 1.041 58,130 2001 1.394 1.298 13,264 2000 1.240 1.394 3,246 1999 1.000 1.240 -- Franklin Templeton Variable Insurance Products Trust Mutual Shares Securities Fund -- Class 2 Shares (5/03).................................... 2003 1.000 1.204 6,200 Greenwich Street Series Fund Appreciation Portfolio (5/01)............................ 2003 0.772 0.954 45,111 2002 0.943 0.772 20,346 2001 1.000 0.943 3,353 Equity Index Portfolio -- Class II Shares (7/99)......... 2003 0.682 0.864 126,629 2002 0.886 0.682 47,426 2001 1.019 0.886 23,609 2000 1.133 1.019 14,389 1999 1.000 1.133 13,350 Fundamental Value Portfolio (5/01)....................... 2003 0.722 0.992 157,189 2002 0.924 0.722 30,684 2001 1.000 0.924 -- A-3 ACCUMULATION UNIT VALUES (IN DOLLARS) SEPARATE ACCOUNT CHARGES 0.80% 3% AIR (CONTINUED) UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- Janus Aspen Series Balanced Portfolio -- Service Shares (5/01).............. 2003 0.891 1.005 25,695 2002 0.962 0.891 -- 2001 1.000 0.962 -- Mid Cap Growth Portfolio -- Service Shares (5/01)........ 2003 0.551 0.736 5,302 2002 0.772 0.551 33,784 2001 1.000 0.772 -- Worldwide Growth Portfolio -- Service Shares (5/00).................................... 2003 0.453 0.556 5,661 2002 0.615 0.453 5,661 2001 0.801 0.615 5,661 2000 1.000 0.801 -- PIMCO Variable Insurance Trust Total Return Portfolio -- Administrative Class (5/01).... 2003 1.144 1.192 6,319 2002 1.057 1.144 7,538 2001 1.000 1.057 -- Putnam Variable Trust Putnam VT Discovery Growth Fund -- Class IB Shares (5/01)................................... 2003 0.564 0.739 -- 2002 0.808 0.564 -- 2001 1.000 0.808 -- Putnam VT International Equity Fund -- Class IB Shares (5/01)................................... 2003 0.703 0.897 6,667 2002 0.861 0.703 -- 2001 1.000 0.861 -- Putnam VT Small Cap Value Fund -- Class IB Shares (5/01)................................... 2003 0.886 1.315 43,406 2002 1.093 0.886 40,852 2001 1.000 1.093 -- A-4 ACCUMULATION UNIT VALUES (IN DOLLARS) SEPARATE ACCOUNT CHARGES 0.80% 3% AIR (CONTINUED) UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- Salomon Brothers Variable Series Funds Inc. All Cap Fund -- Class I (4/00)........................... 2003 1.077 1.486 3,532 2002 1.449 1.077 -- 2001 1.433 1.449 -- 2000 1.000 1.433 -- Investors Fund -- Class I (10/99)........................ 2003 0.903 1.185 -- 2002 1.183 0.903 6,424 2001 1.244 1.183 -- 2000 1.088 1.244 -- 1999 1.000 1.088 13,535 Small Cap Growth Fund -- Class I (5/01).................. 2003 0.631 0.932 -- 2002 0.974 0.631 -- 2001 1.000 0.974 -- Total Return Fund -- Class I (9/00)...................... 2003 0.975 1.121 -- 2002 1.055 0.975 -- 2001 1.072 1.055 -- 2000 1.000 1.072 -- Smith Barney Investment Series Smith Barney Large Cap Core Portfolio (5/01)............. 2003 0.659 0.807 6,455 2002 0.897 0.659 -- 2001 1.000 0.897 -- Smith Barney Premier Selections All Cap Growth Portfolio (5/01).................................. 2003 0.652 0.869 -- 2002 0.898 0.652 -- 2001 1.000 0.898 -- Strong Variable Insurance Funds, Inc. Strong Multi Cap Value Fund II (3/00).................... 2003 0.739 1.014 8,864 2002 0.969 0.739 8,864 2001 0.938 0.969 -- 2000 1.000 0.938 -- The Travelers Series Trust Disciplined Mid Cap Stock Portfolio (8/99)............... 2003 1.060 1.406 38,942 2002 1.247 1.060 22,864 A-5 ACCUMULATION UNIT VALUES (IN DOLLARS) SEPARATE ACCOUNT CHARGES 0.80% 3% AIR (CONTINUED) UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- Disciplined Mid Cap Stock Portfolio (continued)......... 2001 1.310 1.247 4,950 2000 1.132 1.310 4,950 1999 1.000 1.132 4,950 Equity Income Portfolio (7/99)........................... 2003 0.874 1.137 192,847 2002 1.024 0.874 151,978 2001 1.105 1.024 109,815 2000 1.021 1.105 12,381 1999 1.000 1.021 12,381 Federated Stock Portfolio (11/01)........................ 2003 0.802 1.015 4,216 2002 1.002 0.802 4,216 2001 1.000 1.002 -- Large Cap Portfolio (7/99)............................... 2003 0.652 0.807 96,847 2002 0.851 0.652 96,847 2001 1.038 0.851 96,847 2000 1.224 1.038 52,127 1999 1.000 1.224 12,719 Lazard International Stock Portfolio (8/99).............. 2003 0.663 0.846 6,318 2002 0.768 0.663 6,318 2001 1.049 0.768 4,591 2000 1.194 1.049 4,591 1999 1.000 1.194 4,591 Merrill Lynch Large Cap Core Portfolio (6/00)............ 2003 0.649 0.780 -- 2002 0.874 0.649 -- 2001 1.136 0.874 -- 2000 1.000 1.136 -- MFS Emerging Growth Portfolio (5/01)..................... 2003 0.531 0.681 -- 2002 0.814 0.531 -- 2001 1.000 0.814 -- MFS Mid Cap Growth Portfolio (10/99)..................... 2003 0.668 0.909 47,678 2002 1.317 0.668 45,675 2001 1.739 1.317 33,694 2000 1.603 1.739 30,494 1999 1.000 1.603 -- A-6 ACCUMULATION UNIT VALUES (IN DOLLARS) SEPARATE ACCOUNT CHARGES 0.80% 3% AIR (CONTINUED) UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- Pioneer Fund Portfolio (8/99)............................ 2003 0.625 0.768 31,058 2002 0.903 0.625 24,128 2001 1.183 0.903 -- 2000 0.959 1.183 -- 1999 1.000 0.959 -- Social Awareness Stock Portfolio (7/99).................. 2003 0.686 0.877 18,473 2002 0.921 0.686 14,167 2001 1.100 0.921 14,167 2000 1.115 1.100 14,167 1999 1.000 1.115 14,167 Travelers Quality Bond Portfolio (8/99).................. 2003 1.186 1.259 36,759 2002 1.130 1.186 19,941 2001 1.063 1.130 19,941 2000 1.002 1.063 19,941 1999 1.000 1.002 19,941 U.S. Government Securities Portfolio (8/99).............. 2003 1.301 1.326 328,667 2002 1.154 1.301 366,169 2001 1.099 1.154 20,423 2000 0.968 1.099 20,423 1999 1.000 0.968 20,423 Travelers Series Fund Inc. AIM Capital Appreciation Portfolio (5/01)................ 2003 0.654 0.840 -- 2002 0.867 0.654 -- 2001 1.000 0.867 -- MFS Total Return Portfolio (7/99)........................ 2003 1.073 1.240 153,776 2002 1.141 1.073 135,391 2001 1.150 1.141 53,295 2000 0.994 1.150 -- 1999 1.000 0.994 -- Pioneer Strategic Income Portfolio (1/01)................ 2003 1.084 1.285 32,760 2002 1.032 1.084 27,083 2001 1.000 1.032 -- A-7 ACCUMULATION UNIT VALUES (IN DOLLARS) SEPARATE ACCOUNT CHARGES 0.80% 3% AIR (CONTINUED) UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- SB Adjustable Rate Income Portfolio -- 2003 1.000 1.001 1,000 Class I Shares (9/03).................................... Smith Barney Aggressive Growth Portfolio (5/01).......... 2003 0.634 0.846 251,625 2002 0.949 0.634 15,408 2001 1.000 0.949 2,646 Smith Barney High Income Portfolio (8/99)................ 2003 0.842 1.065 22,349 2002 0.877 0.842 20,231 2001 0.918 0.877 20,231 2000 1.007 0.918 20,231 1999 1.000 1.007 20,231 Smith Barney International All Cap Growth Portfolio (12/99)........................................ 2003 0.597 0.755 3,291 2002 0.810 0.597 3,291 2001 1.186 0.810 3,291 2000 1.569 1.186 3,291 1999 1.000 1.569 -- Smith Barney Large Capitalization Growth Portfolio (10/99)........................................ 2003 0.677 0.991 5,766 2002 0.907 0.677 -- 2001 1.045 0.907 -- 2000 1.132 1.045 -- 1999 1.000 1.132 -- Strategic Equity Portfolio (7/99)........................ 2003 0.598 0.787 67,954 2002 0.908 0.598 67,954 2001 1.057 0.908 67,954 2000 1.303 1.057 56,806 1999 1.000 1.303 17,222 Van Kampen Life Investment Trust Comstock Portfolio -- Class II Shares (5/03)............. 2003 1.000 1.257 -- Emerging Growth Portfolio -- Class II Shares (5/01)...... 2003 0.546 0.688 -- 2002 0.817 0.546 -- 2001 1.000 0.817 -- A-8 ACCUMULATION UNIT VALUES (IN DOLLARS) SEPARATE ACCOUNT CHARGES 0.80% 3% AIR (CONTINUED) UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- Enterprise Portfolio -- Class II Shares (5/01)........... 2003 0.637 0.794 -- 2002 0.911 0.637 -- 2001 1.000 0.911 -- Variable Annuity Portfolios Smith Barney Small Cap Growth Opportunities Portfolio (5/01)........................... 2003 0.700 0.986 -- 2002 0.949 0.700 -- 2001 1.000 0.949 -- Variable Insurance Products Fund II Asset Manager Portfolio -- Service Class 2 (5/00)........ 2003 0.813 0.949 23,009 2002 0.900 0.813 51,769 2001 0.949 0.900 -- 2000 1.000 0.949 -- Contrafund(R) Portfolio -- Service Class 2 (5/01)........ 2003 0.852 1.083 75,992 2002 0.950 0.852 14,509 2001 1.000 0.950 -- Variable Insurance Products Fund III Dynamic Capital Appreciation Portfolio -- Service Class 2 (5/01)................................... 2003 0.776 0.962 12,814 2002 0.846 0.776 12,814 2001 1.000 0.846 2,853 Mid Cap Portfolio -- Service Class 2 (5/01).............. 2003 0.921 1.264 47,487 2002 1.032 0.921 9,533 2001 1.000 1.032 -- A-9 ACCUMULATION UNIT VALUES (IN DOLLARS) SEPARATE ACCOUNT CHARGES 1.25%, PLUS 1.40% FLOOR BENEFIT UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- Greenwich Street Series Fund Equity Index Portfolio -- Class II Shares (7/99)......... 2003 0.636 0.791 -- 2002 0.841 0.636 -- 2001 0.986 0.841 -- 2000 1.117 0.986 -- 1999 1.000 1.117 -- NOTES Effective April 30, 2003 Putnam Variable Trust: Putnam VT Voyager II Fund -- Class IB Shares changed its name to Putnam VT Discovery Growth Fund -- Class IB Shares. Effective April 30, 2003 Putnam Variable Trust: Putnam VT International Growth Fund -- Class IB Shares changed its name to Putnam VT International Equity Fund - -- Class IB Shares. Effective April 30, 2003 Salomon Brother Variable Series Funds Inc.: Capital Fund -- Class I changed its name to All Cap Fund -- Class I. Effective May 1, 2003 Janus Aspen Series: Aggressive Growth Portfolio -- Service Shares changed its name to Mid Cap Growth Portfolio -- Service Shares. Effective May 1, 2003 The Travelers Series Trust: Utilities Portfolio changed its name to Pioneer Fund Portfolio. Effective July 1, 2003: The Travelers Series Fund Inc.: Putnam Diversified Income Portfolio changed its name to Pioneer Strategic Income Portfolio Effective September 15, 2003: The Travelers Series Fund Inc. Alliance Growth Portfolio changed its name to Strategic Equity Portfolio. Effective November 17, 2003: The Travelers Series Trust: MFS Research Portfolio changed its name to Merrill Lynch Large Cap Core Portfolio. Effective May 1, 2003 Dreyfus Variable Investment Fund: Small Cap Portfolio -- Initial Shares changed its name to Dreyfus VIF Development Leaders Portfolio -- Initial Shares. Effective May 1, 2003 Dreyfus Variable Investment Fund: Appreciation Portfolio - -- Initial Shares changed its name to Dreyfus VIF Appreciation Portfolio -- Initial Shares. Funding options not listed above had no amount allocated to them or where not available as of December 31, 2003. "Number of Units outstanding at the end of the period" may include units for Contracts Owners in payout phase, where appropriate. The date next to each funding option's name reflects the date money first came into the funding option through the Separate Account. A-10 NOTES (CONTINUED) Putnam Variable Trust: Putnam VT Discovery Growth Funds -- Class IB Share is no longer available to new contract owners. Credit Suisse Trust: Emerging Markets Portfolio is no longer available to new contract owners. Strong Variable Insurance Funds, Inc.: Strong Multi Cap Value Fund II is no longer available to new contract owners. A-11 APPENDIX B--CONDENSED FINANCIAL INFORMATION - -------------------------------------------------------------------------------- THE TRAVELERS SEPARATE ACCOUNT SIX FOR VARIABLE ANNUITIES ACCUMULATION UNIT VALUES (IN DOLLARS) The following Accumulation Unit Value ("AUV") information should be read in conjunction with the Separate Account's audited financial statement and notes, which are included in the Statement of Additional Information ("SAI"). The first table provides the AUV information for the MINIMUM Separate Account Charge available under the contract. The second table provides the AUV information for the MAXIMUM Separate Account Charge available under the contract. The Separate Account Charges that fall in between this range are included in the SAI, which is free of charge. You may request a copy of the SAI by calling the toll-free number found on the first page of this prospectus or by mailing in the coupon attached in Appendix E. Please refer to the Fee Table section of this prospectus for more information on Separate Account Charges. SEPARATE ACCOUNT CHARGES 0.80% 3% AIR UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- Capital Appreciation Fund (5/00)......................... 2003 0.406 0.503 1,630,081 2002 0.547 0.406 1,837,286 2001 0.745 0.547 1,046,590 2000 1.000 0.745 1,006,482 High Yield Bond Trust (5/99)............................. 2003 1.107 1.418 381,556 2002 1.067 1.107 411,756 2001 0.982 1.067 314,101 2000 0.980 0.982 101,750 1999 1.000 0.980 92,789 Managed Assets Trust (3/99).............................. 2003 0.918 1.111 968,180 2002 1.013 0.918 1,042,680 2001 1.076 1.013 1,174,637 2000 1.102 1.076 913,007 1999 1.000 1.102 232,345 Money Market Portfolio (4/99)............................ 2003 1.125 1.125 1,753,058 2002 1.119 1.125 1,258,377 2001 1.087 1.119 990,283 2000 1.032 1.087 700,403 1999 1.000 1.032 239,890 AIM Variable Insurance Funds AIM V.I. Premier Equity Fund -- Series I (7/01).......... 2003 0.615 0.763 103,682 2002 0.888 0.615 55,895 2001 1.000 0.888 -- B-1 ACCUMULATION UNIT VALUES (IN DOLLARS) SEPARATE ACCOUNT CHARGES 0.80% 3% AIR (CONTINUED) UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- CitiStreet Funds, Inc. CitiStreet Diversified Bond Fund -- Class I (3/99)....... 2003 1.251 1.310 3,142,575 2002 1.157 1.251 3,360,816 2001 1.092 1.157 2,080,975 2000 0.979 1.092 601,543 1999 1.000 0.979 139,623 CitiStreet International Stock Fund -- Class I (3/99).... 2003 0.697 0.899 2,010,293 2002 0.904 0.697 2,025,194 2001 1.160 0.904 1,238,125 2000 1.272 1.160 474,746 1999 1.000 1.272 90,221 CitiStreet Large Company Stock Fund -- Class I (3/99).... 2003 0.537 0.683 4,110,325 2002 0.702 0.537 3,575,681 2001 0.840 0.702 2,080,499 2000 0.995 0.840 959,029 1999 1.000 0.995 228,230 CitiStreet Small Company Stock Fund -- Class I (3/99).... 2003 1.220 1.732 844,568 2002 1.612 1.220 739,822 2001 1.600 1.612 542,731 2000 1.465 1.600 462,418 1999 1.000 1.465 113,574 Credit Suisse Trust Emerging Markets Portfolio (5/99)........................ 2003 0.804 1.140 46,418 2002 0.916 0.804 45,812 2001 1.022 0.916 54,766 2000 1.506 1.022 71,391 1999 1.000 1.506 54,662 Delaware VIP Trust Delaware VIP REIT Series -- Standard Class (7/99)........ 2003 1.366 1.816 282,138 2002 1.318 1.366 242,450 2001 1.221 1.318 128,487 2000 0.937 1.221 102,023 1999 1.000 0.937 -- B-2 ACCUMULATION UNIT VALUES (IN DOLLARS) SEPARATE ACCOUNT CHARGES 0.80% 3% AIR (CONTINUED) UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- Delaware VIP Small Cap Value Series -- 2003 1.208 1.701 177,208 Standard Class (4/99).................................... 2002 1.289 1.208 139,177 2001 1.162 1.289 13,468 2000 0.991 1.162 5,110 1999 1.000 0.991 -- Dreyfus Variable Investment Fund Dreyfus VIF Appreciation Portfolio -- Initial Shares (3/99).................................... 2003 0.792 0.952 331,736 2002 0.958 0.792 356,023 2001 1.065 0.958 396,091 2000 1.081 1.065 311,873 1999 1.000 1.081 244,529 Dreyfus VIF Developing Leaders Portfolio -- Initial Shares (4/99).................................... 2003 1.041 1.360 589,418 2002 1.298 1.041 540,784 2001 1.394 1.298 388,047 2000 1.240 1.394 305,761 1999 1.000 1.240 45,091 Franklin Templeton Variable Insurance Products Trust Mutual Shares Securities Fund -- Class 2 Shares (8/03).................................... 2003 1.000 1.204 17,090 Greenwich Street Series Fund Appreciation Portfolio (8/01)............................ 2003 0.772 0.954 100,091 2002 0.943 0.772 82,395 2001 1.000 0.943 14,712 Equity Index Portfolio -- Class II Shares (3/99)......... 2003 0.682 0.864 1,719,505 2002 0.886 0.682 1,579,821 2001 1.019 0.886 1,055,882 2000 1.133 1.019 842,129 1999 1.000 1.133 207,054 Fundamental Value Portfolio (5/01)....................... 2003 0.722 0.992 637,061 2002 0.924 0.722 486,577 2001 1.000 0.924 106,535 B-3 ACCUMULATION UNIT VALUES (IN DOLLARS) SEPARATE ACCOUNT CHARGES 0.80% 3% AIR (CONTINUED) UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- Janus Aspen Series Balanced Portfolio -- Service Shares (5/01).............. 2003 0.891 1.005 123,022 2002 0.962 0.891 83,565 2001 1.000 0.962 -- Mid Cap Growth Portfolio -- Service Shares (8/01)........ 2003 0.551 0.736 -- 2002 0.772 0.551 -- 2001 1.000 0.772 -- Worldwide Growth Portfolio -- Service Shares (5/00).................................... 2003 0.453 0.556 319,311 2002 0.615 0.453 382,579 2001 0.801 0.615 441,531 2000 1.000 0.801 424,750 PIMCO Variable Insurance Trust Total Return Portfolio -- Administrative Class (6/01).... 2003 1.144 1.192 385,107 2002 1.057 1.144 388,046 2001 1.000 1.057 42,621 Putnam Variable Trust Putnam VT Discovery Growth Fund -- Class IB Shares (12/01).................................. 2003 0.564 0.739 11,671 2002 0.808 0.564 11,671 2001 1.000 0.808 -- Putnam VT International Equity Fund -- Class IB Shares (5/01)................................... 2003 0.703 0.897 88,330 2002 0.861 0.703 89,130 2001 1.000 0.861 36,530 B-4 ACCUMULATION UNIT VALUES (IN DOLLARS) SEPARATE ACCOUNT CHARGES 0.80% 3% AIR (CONTINUED) UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- Putnam VT Small Cap Value Fund -- 2003 0.886 1.315 173,137 Class IB Shares (6/01)................................... 2002 1.093 0.886 235,414 2001 1.000 1.093 1,734 Salomon Brothers Variable Series Funds Inc. All Cap Fund -- Class I (3/99)........................... 2003 1.077 1.486 357,262 2002 1.449 1.077 340,827 2001 1.433 1.449 172,311 2000 1.222 1.433 70,934 1999 1.000 1.222 13,279 Investors Fund -- Class I (3/99)......................... 2003 0.903 1.185 151,723 2002 1.183 0.903 140,603 2001 1.244 1.183 102,276 2000 1.088 1.244 20,655 1999 1.000 1.088 5,119 Small Cap Growth Fund -- Class I (6/01).................. 2003 0.631 0.932 -- 2002 0.974 0.631 -- 2001 1.000 0.974 997 Total Return Fund -- Class I (3/99)...................... 2003 0.975 1.121 13,990 2002 1.055 0.975 10,605 2001 1.072 1.055 7,423 2000 1.002 1.072 5,470 1999 1.000 1.002 -- Smith Barney Investment Series Smith Barney Large Cap Core Portfolio (5/01)............. 2003 0.659 0.807 20,096 2002 0.897 0.659 20,096 2001 1.000 0.897 20,096 Smith Barney Premier Selections All Cap Growth Portfolio (6/01).................................. 2003 0.652 0.869 -- 2002 0.898 0.652 -- 2001 1.000 0.898 -- B-5 ACCUMULATION UNIT VALUES (IN DOLLARS) SEPARATE ACCOUNT CHARGES 0.80% 3% AIR (CONTINUED) UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- Strong Variable Insurance Funds, Inc. Strong Multi Cap Value Fund II (7/99).................... 2003 0.739 1.014 9,511 2002 0.969 0.739 9,511 2001 0.938 0.969 6,351 2000 0.877 0.938 6,351 1999 1.000 0.877 6,351 The Travelers Series Trust Disciplined Mid Cap Stock Portfolio (6/99)............... 2003 1.060 1.406 298,395 2002 1.247 1.060 244,570 2001 1.310 1.247 156,409 2000 1.132 1.310 87,378 1999 1.000 1.132 -- Equity Income Portfolio (3/99)........................... 2003 0.874 1.137 1,133,992 2002 1.024 0.874 1,011,873 2001 1.105 1.024 343,935 2000 1.021 1.105 212,588 1999 1.000 1.021 216,322 Federated Stock Portfolio (4/99)......................... 2003 0.802 1.015 60,043 2002 1.002 0.802 52,941 2001 0.993 1.002 24,072 2000 0.965 0.993 4,126 1999 1.000 0.965 -- Large Cap Portfolio (3/99)............................... 2003 0.652 0.807 524,562 2002 0.851 0.652 448,487 2001 1.038 0.851 409,069 2000 1.224 1.038 334,348 1999 1.000 1.224 247,021 Lazard International Stock Portfolio (4/99).............. 2003 0.663 0.846 57,438 2002 0.768 0.663 39,307 2001 1.049 0.768 43,074 2000 1.194 1.049 43,159 1999 1.000 1.194 13,922 Merrill Lynch Large Cap Core Portfolio (3/99)............ 2003 0.649 0.780 15,265 2002 0.874 0.649 16,447 B-6 ACCUMULATION UNIT VALUES (IN DOLLARS) SEPARATE ACCOUNT CHARGES 0.80% 3% AIR (CONTINUED) UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- Merrill Lynch Large Cap Core Portfolio (continued)...... 2001 1.136 0.874 17,029 2000 1.213 1.136 80,150 1999 1.000 1.213 -- MFS Emerging Growth Portfolio (8/01)..................... 2003 0.531 0.681 -- 2002 0.814 0.531 -- 2001 1.000 0.814 -- MFS Mid Cap Growth Portfolio (5/99)...................... 2003 0.668 0.909 256,356 2002 1.317 0.668 249,539 2001 1.739 1.317 238,188 2000 1.603 1.739 201,277 1999 1.000 1.603 22,378 Pioneer Fund Portfolio (5/99)............................ 2003 0.625 0.768 139,015 2002 0.903 0.625 177,705 2001 1.183 0.903 175,971 2000 0.959 1.183 136,065 1999 1.000 0.959 52,624 Social Awareness Stock Portfolio (3/99).................. 2003 0.686 0.877 190,338 2002 0.921 0.686 205,434 2001 1.100 0.921 252,885 2000 1.115 1.100 338,770 1999 1.000 1.115 204,232 Travelers Quality Bond Portfolio (3/99).................. 2003 1.186 1.259 336,903 2002 1.130 1.186 324,873 2001 1.063 1.130 229,303 2000 1.002 1.063 89,190 1999 1.000 1.002 30,445 U.S. Government Securities Portfolio (3/99).............. 2003 1.301 1.326 641,656 2002 1.154 1.301 674,168 2001 1.099 1.154 329,688 2000 0.968 1.099 147,364 1999 1.000 0.968 81,239 B-7 ACCUMULATION UNIT VALUES (IN DOLLARS) SEPARATE ACCOUNT CHARGES 0.80% 3% AIR (CONTINUED) UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- Travelers Series Fund Inc. AIM Capital Appreciation Portfolio (11/01)............... 2003 0.654 0.840 35,106 2002 0.867 0.654 38,688 2001 1.000 0.867 -- MFS Total Return Portfolio (4/99)........................ 2003 1.073 1.240 1,112,494 2002 1.141 1.073 994,730 2001 1.150 1.141 458,197 2000 0.994 1.150 177,102 1999 1.000 0.994 56,338 Pioneer Strategic Income Portfolio (6/99)................ 2003 1.084 1.285 37,669 2002 1.032 1.084 29,999 2001 0.998 1.032 17,469 2000 1.010 0.998 -- 1999 1.000 1.010 -- SB Adjustable Rate Income Portfolio -- Class I Shares (10/03)................................... 2003 1.000 1.001 12,265 Smith Barney Aggressive Growth Portfolio (5/01).......... 2003 0.634 0.846 829,147 2002 0.949 0.634 372,023 2001 1.000 0.949 148,073 Smith Barney High Income Portfolio (5/99)................ 2003 0.842 1.065 20,424 2002 0.877 0.842 17,421 2001 0.918 0.877 26,499 2000 1.007 0.918 12,407 1999 1.000 1.007 -- Smith Barney International All Cap Growth Portfolio (3/99).................................. 2003 0.597 0.755 182,229 2002 0.810 0.597 184,371 2001 1.186 0.810 202,204 2000 1.569 1.186 76,324 1999 1.000 1.569 33,821 Smith Barney Large Capitalization Growth Portfolio (3/99).................................. 2003 0.677 0.991 414,434 2002 0.907 0.677 335,753 B-8 ACCUMULATION UNIT VALUES (IN DOLLARS) SEPARATE ACCOUNT CHARGES 0.80% 3% AIR (CONTINUED) UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- Smith Barney Large Capitalization Growth 2001 1.045 0.907 323,325 Portfolio (continued)................................... 2000 1.132 1.045 265,016 1999 1.000 1.132 100,647 Strategic Equity Portfolio (3/99)........................ 2003 0.598 0.787 861,404 2002 0.908 0.598 907,697 2001 1.057 0.908 1,013,052 2000 1.303 1.057 787,876 1999 1.000 1.303 274,568 Van Kampen Life Investment Trust Comstock Portfolio -- Class II Shares (8/03)............. 2003 1.000 1.257 15,449 Emerging Growth Portfolio -- Class II Shares (1/02)...... 2003 0.546 0.688 -- 2002 0.817 0.546 -- 2001 1.000 0.817 -- Enterprise Portfolio -- Class II Shares (10/01).......... 2003 0.637 0.794 -- 2002 0.911 0.637 -- 2001 1.000 0.911 -- Variable Annuity Portfolios Smith Barney Small Cap Growth Opportunities Portfolio (5/01)........................... 2003 0.700 0.986 -- 2002 0.949 0.700 -- 2001 1.000 0.949 -- Variable Insurance Products Fund II Asset Manager Portfolio -- Service Class 2 (6/00)........ 2003 0.813 0.949 262,244 2002 0.900 0.813 227,798 2001 0.949 0.900 178,530 2000 1.000 0.949 133,640 Contrafund(R) Portfolio -- Service Class 2 (9/01)........ 2003 0.852 1.083 244,184 2002 0.950 0.852 208,513 2001 1.000 0.950 -- B-9 ACCUMULATION UNIT VALUES (IN DOLLARS) SEPARATE ACCOUNT CHARGES 0.80% 3% AIR (CONTINUED) UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- Variable Insurance Products Fund III Dynamic Capital Appreciation Portfolio -- Service Class 2 (5/01)................................... 2003 0.776 0.962 5,993 2002 0.846 0.776 5,993 2001 1.000 0.846 -- Mid Cap Portfolio -- Service Class 2 (7/01).............. 2003 0.921 1.264 103,818 2002 1.032 0.921 100,887 2001 1.000 1.032 -- B-10 ACCUMULATION UNIT VALUES (IN DOLLARS) SEPARATE ACCOUNT CHARGES 1.25%, PLUS 1.40% FLOOR BENEFIT UNIT VALUE AT NUMBER OF UNITS BEGINNING OF UNIT VALUE AT OUTSTANDING AT PORTFOLIO NAME YEAR YEAR END OF YEAR END OF YEAR - -------------- ---- ------------- ------------- --------------- Greenwich Street Series Fund Equity Index Portfolio -- Class II Shares (3/99)......... 2003 0.636 0.791 -- 2002 0.841 0.636 -- 2001 0.986 0.841 -- 2000 1.117 0.986 -- 1999 1.000 1.117 -- NOTES Effective April 30, 2003 Putnam Variable Trust: Putnam VT Voyager II Fund -- Class IB Shares changed its name to Putnam VT Discovery Growth Fund -- Class IB Shares. Effective April 30, 2003 Putnam Variable Trust: Putnam VT International Growth Fund -- Class IB Shares changed its name to Putnam VT International Equity Fund - -- Class IB Shares. Effective April 30, 2003 Salomon Brother Variable Series Funds Inc.: Capital Fund -- Class I changed its name to All Cap Fund -- Class I. Effective May 1, 2003 Janus Aspen Series: Aggressive Growth Portfolio -- Service Shares changed its name to Mid Cap Growth Portfolio -- Service Shares. Effective May 1, 2003 The Travelers Series Trust: Utilities Portfolio changed its name to Pioneer Fund Portfolio. Effective July 1, 2003: The Travelers Series Fund Inc.: Putnam Diversified Income Portfolio changed its name to Pioneer Strategic Income Portfolio Effective September 15, 2003: The Travelers Series Fund Inc. Alliance Growth Portfolio changed its name to Strategic Equity Portfolio. Effective November 17, 2003: The Travelers Series Trust: MFS Research Portfolio changed its name to Merrill Lynch Large Cap Core Portfolio. Effective May 1, 2003 Dreyfus Variable Investment Fund: Small Cap Portfolio -- Initial Shares changed its name to Dreyfus VIF Development Leaders Portfolio -- Initial Shares. Effective May 1, 2003 Dreyfus Variable Investment Fund: Appreciation Portfolio - -- Initial Shares changed its name to Dreyfus VIF Appreciation Portfolio -- Initial Shares. Funding options not listed above had no amount allocated to them or where not available as of December 31, 2003. "Number of Units outstanding at the end of the period" may include units for Contracts Owners in payout phase, where appropriate. The date next to each funding option's name reflects the date money first came into the funding option through the Separate Account. B-11 NOTES (CONTINUED) Putnam Variable Trust: Putnam VT Discovery Growth Funds -- Class IB Share is no longer available to new contract owners. Credit Suisse Trust: Emerging Markets Portfolio is no longer available to new contract owners. Strong Variable Insurance Funds, Inc.: Strong Multi Cap Value Fund II is no longer available to new contract owners. B-12 APPENDIX C - -------------------------------------------------------------------------------- WAIVER OF WITHDRAWAL CHARGE FOR NURSING HOME CONFINEMENT NOT AVAILABLE UNDER SECTION 457 PLANS NOT AVAILABLE IF OWNER IS AGE 71 OR OLDER ON THE CONTRACT DATE. PLEASE REFER TO YOUR CONTRACT FOR STATE VARIATIONS OF THIS WAIVER. If, after the first Contract Year and before the Maturity Date, the Annuitant begins confinement in an eligible nursing home, you may surrender or make withdrawal, subject to the maximum withdrawal amount described below, without incurring a withdrawal charge. In order for the Company to waive the withdrawal charge, the withdrawal must be made during continued confinement in an eligible nursing home after the qualifying period has been satisfied, or within sixty (60) days after such confinement ends. The qualifying period is confinement in an eligible nursing home for ninety (90) consecutive days. We will require proof of confinement in a form satisfactory to us, which may include certification by a licensed physician that such confinement is medically necessary. An eligible nursing home is defined as an institution or special nursing unit of a hospital which: (a) is Medicare approved as a provider of skilled nursing care services; and (b) is not, other than in name only, an acute care hospital, a home for the aged, a retirement home, a rest home, a community living center, or a place mainly for the treatment of alcoholism, mental illness or drug abuse. OR Meets all of the following standards: (a) is licensed as a nursing care facility by the state in which it is licensed; (b) is either a freestanding facility or a distinct part of another facility such as a ward, wing, unit or swing-bed of a hospital or other facility; (c) provides nursing care to individuals who are not able to care for themselves and who require nursing care; (d) provides, as a primary function, nursing care and room and board; and charges for these services; (e) provides care under the supervision of a licensed physician, registered nurse (RN) or licensed practical nurse (LPN); (f) may provide care by a licensed physical, respiratory, occupational or speech therapist; and (g) is not, other than in name only, an acute care hospital, a home for the aged, a retirement home, a rest home, a community living center, or a place mainly for the treatment of alcoholism, mental illness or drug abuse. FILING A CLAIM: You must provide the Company with written notice of a claim during continued confinement after the 90-day qualifying period, or within sixty days after such confinement ends. The maximum withdrawal amount for which we will waive the withdrawal charge is the Contract Value on the next Valuation Date following written proof of claim, less any Purchase Payments made within a one-year period before confinement in an eligible nursing home begins, less any Purchase Payments made on or after the Annuitant's 71st birthday. We will pay any withdrawal requested under the scope of this waiver as soon as we receive proper written proof of your claim, and we will pay the withdrawal in a lump sum. You should consult with your personal tax adviser regarding the tax impact of any withdrawals taken from your Contract. C-1 APPENDIX D - -------------------------------------------------------------------------------- MARKET VALUE ADJUSTMENT If you have selected any period certain option, you may elect to surrender a payment equal to a portion of the present value of the remaining period certain payments any time after the first Contract Year. There is a surrender charge of 5% of the amount withdrawn under this option. For fixed Annuity Payments, we calculate the present value of the remaining period certain payments using a current interest rate. The current interest rate is the then current annual rate of return offered by Us on a new Fixed Annuity Period Certain Only annuitizations for the amount of time remaining in the certain period. If the period of time remaining is less that the minimum length of time for which we offer a new Fixed Annuity Period Certain Only annuitization, then the interest rate will be the rate of return for that minimum length of time. The formula for calculating the Present Value is as follows: N t/365 Present Value = [sigma] [Payments X (1/1 + iC) s = 1 Where iC = the interest rate described above n = the number of payments remaining in the Contract Owner's certain period at the time of request for this benefit t = number of days remaining until that payment is made, adjusting for leap years. If you request a percentage of the total amount available, then the remaining period certain payments will be reduced by that percentage for the remainder of the certain period. After the certain period expires, any remaining payments, if applicable, will increase to the level they would have been had no liquidation taken place. ILLUSTRATION: Amount Annuitized $12,589.80 Annuity Option Life with 10 year certain period Annuity Payments $1,000 Annually -- first payment immediately For the purposes of illustration, assume after two years (immediately preceding the third payment), you choose to receive full liquidity, and the current rate of return that we are then crediting for 8 year fixed Period Certain Only Annuitizations is 4.00%. The total amount available for liquidity is calculated as follows: 1000 + (1000/1.04) + (1000/1.04)^2 + (1000/1.04)^3 + (1000/1.04)^4 + (1000/1.04)^5 + (1000/1.04)^6 + (1000/1.04)^7 = $7002.06 The surrender penalty is calculated as 5% of $7,002.06, or $350.10. The net result to you after subtraction of the surrender penalty of $350.10 would be $6,651.96. You would receive no more payments for 8 years. After 8 years, if you are still living, you will receive $1,000 annually until your death. D-1 APPENDIX E - -------------------------------------------------------------------------------- CONTENTS OF THE STATEMENT OF ADDITIONAL INFORMATION The Statement of Additional Information contains more specific information and financial statements relating to The Travelers Insurance Company or The Travelers Life and Annuity Company. A list of the contents of the Statement of Additional Information is set forth below: The Insurance Company Principal Underwriter Distribution and Principal Underwriting Agreement Valuation of Assets Federal Tax Considerations Independent Accountants Condensed Financial Information Financial Statements - -------------------------------------------------------------------------------- Copies of the Statement of Additional Information dated May 3, 2004 are available without charge. To request a copy, please clip this coupon on the line above, enter your name and address in the spaces provided below, and mail to: The Travelers Insurance Company, Annuity Investor Services, One Cityplace, 3 CP, Hartford, Connecticut 06103-3415. The Travelers Insurance Company Statement of Additional Information is printed on Form L-21256S, and The Travelers Life and Annuity Statement of Additional Information is printed on Form L-21257S. Name: --------------------------------------------------- Address: --------------------------------------------------- --------------------------------------------------- E-1 THIS PAGE INTENTIONALLY LEFT BLANK. UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 ---------------------- FORM 10-K X ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF --- THE SECURITIES EXCHANGE ACT OF 1934 FOR THE FISCAL YEAR ENDED DECEMBER 31, 2003 OR --- TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM _______________ TO ________________ ---------------------- COMMISSION FILE NUMBER 33-03094 ---------------------- THE TRAVELERS INSURANCE COMPANY (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER) CONNECTICUT 06-0566090 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) ONE CITYPLACE, HARTFORD, CONNECTICUT 06103-3415 (Address of principal executive offices) (Zip Code) (860) 308-1000 (Registrant's telephone number, including area code) Securities registered pursuant to Section 12(b) of the Act: None Securities registered pursuant to Section 12(g) of the Act: None Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes X No ----------- ----------- Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. Yes X No ----------- ----------- Indicate by checkmark whether the registrant is an accelerated filer (as defined in Exchange Act Rule 12b-2). Yes No X ----------- ----------- As of the date hereof, there were outstanding 40,000,000 shares of common stock, par value $2.50 per share, of the registrant, all of which were owned by Citigroup Insurance Holding Corporation, an indirect wholly owned subsidiary of Citigroup Inc. REDUCED DISCLOSURE FORMAT The registrant meets the conditions set forth in General Instruction I(1)(a) and (b) of Form 10-K and is therefore filing this Form with the reduced disclosure format. DOCUMENTS INCORPORATED BY REFERENCE: NONE THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES TABLE OF CONTENTS FORM 10-K ITEM NUMBER PART I PAGE 1. Business...................................................................................................2 A. General.................................................................................................2 B. Business by Segment Travelers Life & Annuity...........................................................................2 Primerica..........................................................................................4 C. Insurance Regulations...................................................................................4 2. Properties.................................................................................................6 3. Legal Proceedings..........................................................................................6 4. Submission of Matters to a Vote of Security Holders........................................................7 PART II 5. Market for Registrant's Common Equity and Related Stockholder Matters......................................7 6. Selected Financial Data....................................................................................7 7. Management's Discussion and Analysis of Financial Condition and Results of Operations......................7 7A. Quantitative and Qualitative Disclosures About Market Risk................................................15 8. Financial Statements and Supplementary Data...............................................................18 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure......................64 9A. Controls and Procedures...................................................................................64 PART III 10. Directors and Executive Officers of the Registrant........................................................64 11. Executive Compensation....................................................................................64 12. Security Ownership of Certain Beneficial Owners and Management............................................64 13. Certain Relationships and Related Transactions............................................................64 14. Principal Accountant Fees and Services....................................................................64 PART IV 15. Exhibits, Financial Statement Schedules, and Reports on Form 8-K..........................................66 Exhibit Index.............................................................................................67 Signatures................................................................................................68 Index to Financial Statements and Financial Statement Schedules...........................................69 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES ANNUAL REPORT ON FORM 10-K PART I ITEM 1. BUSINESS. GENERAL The Travelers Insurance Company (TIC, together with its subsidiaries, the Company), is a wholly owned subsidiary of Citigroup Insurance Holding Corporation (CIHC), an indirect wholly owned subsidiary of Citigroup Inc. (Citigroup). Citigroup is a diversified global financial services holding company whose businesses provide a broad range of financial services to consumer and corporate customers around the world. The periodic reports of Citigroup provide additional business and financial information concerning it and its consolidated subsidiaries. TIC was incorporated in 1863. The Company's two reportable business segments are Travelers Life & Annuity and Primerica. The primary insurance entities of the Company are TIC and its subsidiaries The Travelers Life and Annuity Company (TLAC), included in the Travelers Life & Annuity segment, and Primerica Life Insurance Company (Primerica Life) and its subsidiaries, Primerica Life Insurance Company of Canada, CitiLife Financial Limited (CitiLife) and National Benefit Life Insurance Company (NBL), included in the Primerica segment. The consolidated financial statements include the accounts of the insurance entities of the Company and Tribeca Citigroup Investments Ltd., among others, on a fully consolidated basis. At December 31, 2001, the Company was a wholly owned subsidiary of The Travelers Insurance Group, Inc. (TIGI). On February 4, 2002, TIGI changed its name to Travelers Property Casualty Corp. (TPC). TPC completed its initial public offering (IPO) on March 27, 2002 and on August 20, 2002 Citigroup made a tax-free distribution of the majority of its remaining interest in TPC to Citigroup's stockholders. Prior to the IPO, the common stock of TIC was distributed by TPC to CIHC so that TIC would remain an indirect wholly owned subsidiary of Citigroup. See Note 14 of Notes to Consolidated Financial Statements. Additional information about the Company is available on the Citigroup website at http://www.citigroup.com by selecting the "Investor Relations" page and selecting "SEC Filings." BUSINESS BY SEGMENT TRAVELERS LIFE & ANNUITY Travelers Life & Annuity (TLA) core offerings include individual annuity, individual life, corporate owned life insurance (COLI) and group annuity insurance products distributed by TIC and TLAC principally under the Travelers Life & Annuity name. The Company has a license from TPC to use the names "Travelers Life & Annuity," "The Travelers Insurance Company," "The Travelers Life and Annuity Company" and related names in connection with the Company's business. Among the range of individual products offered are deferred fixed and variable annuities, payout annuities and term, universal and variable life insurance. The COLI product is a variable universal life product distributed through independent specialty brokers. The group products include institutional pensions, including guaranteed investment contracts (GICs), payout annuities, group annuities sold to employer-sponsored retirement and savings plans, structured settlements and funding agreements. 2 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES ANNUAL REPORT ON FORM 10-K Individual deferred fixed and variable annuities are primarily used for retirement funding purposes. Variable annuities permit policyholders to direct retirement funds into a number of separate accounts, which offer differing investment options. Individual payout annuities offer a guaranteed payment stream over a specified or life contingent period. Individual annuity products are distributed through affiliated channels and non-affiliated channels. The affiliated channels include CitiStreet Retirement Services, a division of CitiStreet LLC, (CitiStreet), a joint venture between Citigroup and State Street Bank; Smith Barney (SB), a division of Citigroup Global Markets Inc.; Primerica Financial Services (PFS); and Citibank. The non-affiliated channels primarily include a nationwide network of independent financial professionals and independent broker-dealers. CitiStreet is a sales organization of personal retirement planning specialists focused primarily on the qualified periodic deferred compensation marketplace. CitiStreet's share of total individual annuity premiums and deposits was 30% in 2003. SB distributes TLA's individual annuities and individual life products, and accounted for 18% of total individual annuity premiums and deposits in 2003. Sales by PFS and Citibank accounted for 16% and 8%, respectively, of total individual annuity premiums and deposits in 2003. The non-affiliated channels accounted for 28% of individual annuity premiums and deposits. Individual life insurance is used to meet estate, business planning and retirement needs and also to provide protection against financial loss due to death. Individual life products are primarily marketed by the independent financial professionals, by SB and by Citibank, who accounted for 81% , 11% and 5%, respectively, of total individual life sales for 2003. Group annuity products, including fixed and variable rate GICs, which provide a guaranteed return on investment, continue to be a popular investment choice for employer-sponsored retirement and savings plans. Annuities purchased by employer-sponsored plans fulfill retirement obligations to individual employees. Payout annuities are used primarily as a pension close-out investment for companies. Structured settlements are purchased as a means of settling certain indemnity claims and making other payments to policyholders over a period of time. Funding agreement transactions offer fixed term and fixed or variable rate investment options with policyholder status to domestic and foreign institutional investors. These group annuity products are sold through direct sales and various intermediaries. TIC is licensed to sell and market its individual products in all 50 states, the District of Columbia, Puerto Rico, Guam, the Bahamas and the U.S. and British Virgin Islands. The Company operates Tower Square Securities, Inc., which is an introducing broker-dealer offering a full line of brokerage services. Tower Square Securities facilitates the sale of individual variable life and annuity insurance products by the independent financial professionals. Travelers Distribution LLC, a limited purpose broker-dealer, is the principal underwriter and distributor for TLA variable products. 3 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES ANNUAL REPORT ON FORM 10-K PRIMERICA Primerica Life and its subsidiaries, Primerica Life Insurance Company of Canada, CitiLife and NBL, are the insurance operations of PFS. Their primary product is individual term life insurance marketed through a sales force composed of approximately 107,000 representatives. A great majority of the domestic licensed sales force works on a part-time basis. NBL also provides statutory disability benefit insurance and other insurance, primarily in New York, as well as direct response student term life insurance nationwide. CitiLife was established in September 2000 to underwrite insurance in Europe. Primerica, directly or through its subsidiaries, is licensed or otherwise authorized to sell and market term life insurance in all 50 states, the District of Columbia, Puerto Rico, Guam, the U.S. Virgin Islands, Northern Mariana Islands, Canada, the United Kingdom and Spain. INSURANCE REGULATIONS INSURANCE REGULATORY INFORMATION SYSTEM The National Association of Insurance Commissioners (NAIC) Insurance Regulatory Information System (IRIS) was developed to help state regulators identify companies that may require special attention. The IRIS system consists of a statistical phase and an analytical phase whereby financial examiners review annual statements and financial ratios. The statistical phase consists of 12 key financial ratios based on year-end data that are generated from the NAIC database annually; each ratio has an established "usual range" of results. These ratios assist state insurance departments in executing their statutory mandate to oversee the financial condition of insurance companies. A ratio result falling outside the usual range of IRIS ratios is not considered a failing result; rather, unusual values are viewed as part of the regulatory early monitoring system. Furthermore, in some years, it may not be unusual for financially sound companies to have several ratios with results outside the usual ranges. An insurance company may fall out of the usual range for one or more ratios because of specific transactions that are in themselves immaterial. Generally, an insurance company will become subject to regulatory scrutiny if it falls outside the usual ranges for four or more of the ratios. No regulatory action has been taken by any state insurance department or the NAIC with respect to IRIS ratios during the two years ended December 31, 2003. RISK-BASED CAPITAL (RBC) REQUIREMENTS In order to enhance the regulation of insurer solvency, the NAIC adopted a formula and model law to implement RBC requirements for most life and annuity insurance companies, which are designed to determine minimum capital requirements and to raise the level of protection that statutory surplus provides for policyholder obligations. For this purpose, an insurer's total adjusted capital is measured in relation to its specific asset and liability profiles. A company's risk-based capital is calculated by applying factors to various asset, premium and reserve items, where the factor is higher for those items with greater underlying risk and lower for less risky items. 4 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES ANNUAL REPORT ON FORM 10-K The RBC formula for life insurers measures four major areas of risk: o asset risk (I.E., the risk of asset default), o insurance risk (I.E., the risk of adverse mortality and morbidity experience), o interest rate risk (I.E., the risk of loss due to changes in interest rates) and o business risk (I.E., normal business and management risk). Under laws adopted by the states, insurers having less total adjusted capital than that required by the RBC calculation will be subject to varying degrees of regulatory action, depending upon the level of capital inadequacy. The RBC law provides for four levels of regulatory action as defined by the NAIC. The extent of regulatory intervention and action increases as the level of total adjusted capital to RBC falls. The first level, the company action level, requires an insurer to submit a plan of corrective actions to the regulator if total adjusted capital falls below 200% of the RBC amount. The second level, the regulatory action level, requires an insurer to submit a plan containing corrective actions and requires the relevant insurance commissioner to perform an examination or other analysis and issue a corrective order if total adjusted capital falls below 150% of the RBC amount. The third level, the authorized control level, authorizes the relevant commissioner to take whatever regulatory actions are considered necessary to protect the best interest of the policyholders and creditors of the insurer which may include the actions necessary to cause the insurer to be placed under regulatory control, I.E., rehabilitation or liquidation, if total adjusted capital falls below 100% of the RBC amount. The fourth level, the mandatory control level, requires the relevant insurance commissioner to place the insurer under regulatory control if total adjusted capital falls below 70% of the RBC amount. The formulas have not been designed to differentiate among adequately capitalized companies, which operate with higher levels of capital. Therefore, it is inappropriate and ineffective to use the formula to rate or rank companies. At December 31, 2003, the Company's principal domestic insurance entities all had total adjusted capital in excess of amounts requiring company action or any level of regulatory action at any prescribed RBC level. INSURANCE REGULATION CONCERNING DIVIDENDS TIC is domiciled in the State of Connecticut. The insurance holding company law of Connecticut requires notice to, and approval by, the State of Connecticut Insurance Department for the declaration or payment of any dividend which, together with other distributions made within the preceding twelve months, exceeds the greater of (i) 10% of the insurer's surplus or (ii) the insurer's net gain from operations for the twelve-month period ending on the preceding December 31st, in each case determined in accordance with statutory accounting practices. Such declaration or payment is further limited by adjusted unassigned funds (surplus), reduced by 25% of the change in net unrealized capital gains, as determined in accordance with statutory accounting practices. The insurance holding company laws of other states in which the Company's insurance subsidiaries are domiciled generally contain similar (although in certain instances somewhat more restrictive) limitations on the payment of dividends. A maximum of $845 million is available by the end of the year 2004 for such dividends without prior approval of the State of Connecticut Insurance Department, depending upon the amount and timing of the payments. In accordance with the Connecticut statute, TLAC, after reducing its unassigned funds (surplus) by 25% of the change in unrealized capital gains, may not pay a dividend to TIC without prior approval of the State of Connecticut Insurance Department. Primerica may pay up to $242 million to TIC in 2004 without prior approval of the Commonwealth of Massachusetts Insurance Department. 5 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES ANNUAL REPORT ON FORM 10-K In February 2004, the Company requested prior approval of the State of Connecticut Insurance Department to pay a proposed extraordinary dividend in March 2004. Under Connecticut law, the ordinary dividend limitation amount is based upon the cumulative total of all dividend payments made within the preceding twelve months. The Company's proposed dividend payment of $467.5 million payable on March 30 would exceed the ordinary dividend limitation by approximately $103 million. The State of Connecticut Insurance Department approved the request on March 12, 2004. The Company may seek approval from the Connecticut Insurance Department for additional extraordinary dividend payments during 2004. This statement is a forward-looking statement within the meaning of the Private Securities Litigation Reform Act. See "Forward-Looking Statements" on page 15. CODE OF ETHICS The Company has adopted a code of ethics for financial professionals which applies to the Company's principal executive officer and principal financial and accounting officer. The code of ethics for financial professionals has been included as an exhibit to this Form 10-K and can be found on the Citigroup website by selecting the "Corporate Governance" page. ITEM 2. PROPERTIES. The Company's executive offices are located in Hartford, Connecticut. The Company moved its executive offices to One Cityplace, Hartford, Connecticut, during the first quarter of 2003. The Company occupies 373,000 square feet at this location under an operating lease that runs through October 31, 2008. At December 31, 2002 the Company leased approximately 284,000 square feet from TPC at One Tower Square, Hartford, Connecticut under a lease that ran through March 31, 2003. The Company previously owned the complex of buildings at One Tower Square, and sold it as well as a building in Norcross, Georgia housing TPC's information systems department, to TPC for $68 million in 2002 in connection with the TPC spin-off from Citigroup. See Note 14 of Notes to Consolidated Financial Statements. Other leasehold interests of the Company include approximately 760,000 square feet of office space in 25 locations throughout the United States. Management believes that these facilities are suitable and adequate for the Company's current needs. See Note 10 of Notes to Consolidated Financial Statements for additional information regarding these facilities. The preceding discussion does not include information on investment properties. ITEM 3. LEGAL PROCEEDINGS. In 2003, several issues in the mutual fund and variable insurance product industries have come under the scrutiny of federal and state regulators. Like many other companies in our industry, the Company has received a request for information from the Securities and Exchange Commission (SEC) and a subpoena from the New York Attorney General regarding market timing and late trading. In March 2004 the SEC requested additional information about the Company's variable product operations on market timing, late trading and revenue sharing. The Company is cooperating fully with all of these reviews and is not able to predict their outcomes. In the ordinary course of business, TIC and its subsidiaries are defendants or co-defendants in various litigation matters incidental to and typical of the businesses in which they are engaged. These include civil actions, arbitration proceedings and other matters arising in the normal course of business out of activities as an insurance company, a broker and dealer in securities or otherwise. In the opinion of the Company's management, the ultimate resolution of these legal proceedings would not be likely to have a material adverse effect on the Company's results of operations, financial condition or liquidity. Certain of these statements are forward-looking statements within the meaning of the Private Securities Litigation Reform Act. See "Forward-Looking Statements" on page 15. 6 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES ANNUAL REPORT ON FORM 10-K ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS. Omitted pursuant to General Instruction I(2)(c) of Form 10-K. PART II ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED SHAREHOLDER MATTERS. The Company has 40,000,000 authorized shares of common stock, all of which are issued and outstanding as of December 31, 2003. All shares are held by an indirect subsidiary of Citigroup, and there exists no established public trading market for the common equity of the Company. The Company paid dividends to its parent of $545 million and $586 million in 2003 and 2002, respectively. See Note 8 of Notes to Consolidated Financial Statements for certain information regarding dividend restrictions. ITEM 6. SELECTED FINANCIAL DATA. Omitted pursuant to General Instruction I(2)(a) of Form 10-K. ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS. Management's narrative analysis of the results of operations is presented in lieu of Management's Discussion and Analysis of Financial Condition and Results of Operations, pursuant to General Instruction I(2)(a) of Form 10-K. SEGMENTS The Travelers Insurance Company (TIC, together with its subsidiaries, the Company) is composed of two business segments, Travelers Life & Annuity (TLA) and Primerica. CRITICAL ACCOUNTING POLICIES The Notes to Consolidated Financial Statements contain a summary of the Company's significant accounting policies, including a discussion of recently issued accounting pronouncements. Certain of these policies are considered to be critical to the portrayal of the Company's financial condition, since they require management to make difficult, complex or subjective judgments, some of which may relate to matters that are inherently uncertain. DEFERRED ACQUISITION COSTS Costs of acquiring traditional life, universal life, COLI, deferred annuities and payout annuities are deferred. These deferred acquisition costs (DAC) include principally commissions and certain expenses related to policy issuance, underwriting and marketing, all of which vary with and are primarily related to the production of new business. The method for determining amortization of deferred acquisition costs varies by product type based upon three different accounting pronouncements: Statement of Financial Accounting Standards (SFAS) No. 60, "Accounting and Reporting by Insurance Enterprises" (SFAS 60), SFAS No. 91, "Accounting for Nonrefundable Fees and Costs Associated with Originating or Acquiring Loans and Initial Direct Costs of Leases" (SFAS 91) and SFAS No. 97, "Accounting and Reporting by Insurance Enterprises for Certain Long Duration Contracts and for Realized Gains and Losses from the Sale of Investments" (SFAS 97). 7 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES ANNUAL REPORT ON FORM 10-K DAC for deferred annuities, both fixed and variable, and payout annuities is amortized employing a level effective yield methodology per SFAS 91 as indicated by AICPA Practice Bulletin 8. An amortization rate is developed using the outstanding DAC balance and projected account balances. This rate is applied to actual account balances to determine the amount of DAC amortization. The projected account balances are derived using a model that contains assumptions related to investment returns and persistency. The model rate is evaluated at least annually, and changes in underlying lapse and interest rate assumptions are to be treated retrospectively. Variances in expected equity market returns versus actual returns are treated prospectively and a new amortization pattern is developed so that the DAC balances will be amortized over the remaining estimated life of the business. DAC for these products is currently being amortized over 10-15 years. DAC for universal life and COLI is amortized in relation to estimated gross profits from surrender charges, investment, mortality, and expense margins per SFAS 97. Actual profits can vary from management's estimates, resulting in increases or decreases in the rate of amortization. Re-estimates of gross profits, performed at least annually, result in retrospective adjustments to earnings by a cumulative charge or credit to income. DAC for these products is currently being amortized over 16-25 years. DAC relating to traditional life, including term insurance, and health insurance is amortized in relation to anticipated premiums per SFAS 60. Assumptions as to the anticipated premiums are made at the date of policy issuance or acquisition and are consistently applied over the life of the policy. DAC for these products is currently being amortized over 5-20 years. All DAC is reviewed at least annually to determine if it is recoverable from future income, including investment income, and, if not recoverable, is charged to expense. All other acquisition expenses are charged to operations as incurred. FUTURE POLICY BENEFITS Future policy benefits represent liabilities for future insurance policy benefits for payout annuities and traditional life products. The annuity payout reserves are calculated using the mortality and interest assumptions used in the actual pricing of the benefit. Mortality assumptions are based on the Company's experience and are adjusted to reflect deviations such as substandard mortality in structured settlement benefits. The interest rates range from 2.0% to 9.0%, with a weighted average rate of 7.02% for these annuity products. Traditional life products include whole life and term insurance. Future policy benefits for traditional life products are estimated on the basis of actuarial assumptions as to mortality, persistency and interest, established at policy issue. Actuarial and interest assumptions include a margin for adverse deviation and are based on the Company's experience. Interest assumptions applicable to traditional life products range from 2.5% to 7.0%, with a weighted average of 5.23%. INVESTMENTS IN FIXED MATURITIES Fixed maturities, which comprise 75% and 72% of total investments at December 31, 2003 and 2002, respectively, include bonds, notes and redeemable preferred stocks. Fixed maturities, including instruments subject to securities lending agreements (see Note 3 of Notes to Consolidated Financial Statements), are classified as "available for sale" and are reported at fair value, with unrealized investment gains and losses, net of income taxes, credited or charged directly to shareholder's equity. Fair values of investments in fixed maturities are based on quoted market prices or dealer quotes. If quoted market prices are not available, discounted expected cash flows using market rates commensurate with the credit quality and maturity of the investment are used to determine fair value. Changes in assumptions could affect the fair values of fixed maturities. Impairments are realized when investment losses in value are deemed other-than-temporary. The Company conducts a rigorous review each quarter to identify and evaluate investments that have possible indications of 8 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES ANNUAL REPORT ON FORM 10-K impairment. An investment in a debt or equity security is impaired if its fair value falls below its cost and the decline is considered other-than-temporary. Factors considered in determining whether a loss is temporary include the length of time and extent to which fair value has been below cost; the financial condition and near- term prospects of the issuer; and the Company's ability and intent to hold the investment for a period of time sufficient to allow for any anticipated recovery. Changing economic conditions - global, regional, or related to specific issuers or industries - could result in other-than-temporary losses. PREMIUMS Premiums are recognized as revenues when due. Premiums for contracts with a limited number of premium payments, due over a significantly shorter period than the period over which benefits are provided, are considered revenue when due. The portion of premium which is not required to provide for benefits and expenses is deferred and recognized in revenues in a constant relationship to insurance benefits in force. CONSOLIDATED OVERVIEW FOR THE YEARS ENDED DECEMBER 31, 2003 2002 - -------------------------------- ---- ---- ($ IN MILLIONS) Revenues $6,139 $5,234 Insurance benefits and interest credited 3,350 2,931 Operating expenses 960 800 ------ ------ Income before taxes 1,829 1,503 Income taxes 471 421 --- --- Net income $1,358 $1,082 ====== ====== Net income in 2003 increased 26% from 2002, primarily attributable to increased revenues due to better net pre-tax realized investment portfolio gain (loss) activity, better fee income and higher net investment income (NII) from increased business volumes and an increased invested asset base. These increases were partially offset by higher insurance benefits and claims from the increased business volumes, higher DAC amortization and lower investment yields. Included in net income are current year realized investment gains of $24 million compared to prior year investment losses of $209 million. The 2002 loss reflects impairments to the fixed maturities portfolio related to WorldCom Inc. of $126 million, as well as other fixed maturities and equity investment impairments. See the detailed description of each business segment for additional information. 9 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES ANNUAL REPORT ON FORM 10-K TRAVELERS LIFE & ANNUITY FOR THE YEARS ENDED DECEMBER 31, 2003 2002 - -------------------------------- ---- ---- ($ IN MILLIONS) Revenues $4,479 $3,653 Insurance benefits and interest credited 2,816 2,404 Operating expenses 505 364 ------ ------ Income before taxes 1,158 885 Income taxes 240 212 ------ ------ Net income $ 918 $ 673 ====== ====== Net income of $918 million in 2003, which increased 36% from $673 million in 2002, includes net realized investment gains of $20 million compared to net realized investment losses of $211 million in 2002, largely resulting from the absence of prior year impairments to the fixed maturities portfolio investments in WorldCom Inc. of $122 million, as well as other fixed maturities and equity investment impairments. The increase in 2003 net income was also due to higher fee revenues and NII from business volumes, and $50 million in tax benefits related to an adjustment to the Dividends Received Deduction. These increases were partially offset by higher insurance benefits and claims from the increased business volumes, higher DAC amortization and lower investment yields. TLA NII increased 4% to $2,743 million in 2003 from $2,646 million in 2002 despite overall rate deterioration. Fixed maturities suffered from the lower interest rate environment and credit issues. The increase was driven by a larger invested asset base from higher business volumes and significant returns from risk arbitrage activity through the trading portfolio. 10 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES ANNUAL REPORT ON FORM 10-K The following table shows net written premiums and deposits by product line for each of the years ended December 31, 2003 and 2002. The majority of the annuity business and a substantial portion of the life business written by TLA are accounted for as investment contracts, with the result that the deposits collected are reported as liabilities and are not included in revenues. Deposits represent a statistic used for measuring business volumes, which management of the Company uses to manage the life insurance and annuities operations, and may not be comparable to similarly captioned measurements used by other life insurance companies. 2003 2002 IN MILLIONS OF DOLLARS PREMIUMS DEPOSITS PREMIUMS DEPOSITS -------- -------- -------- -------- Individual annuities Fixed $ -- $ 535 $ -- $ 1,237 Variable -- 3,983 -- 4,004 Individual payout 26 28 28 29 -------- -------- -------- -------- Total individual annuities 26 4,546 28 5,270 Group annuities 908 6,494 545 5,747 Individual life insurance: Direct periodic premiums & deposits 140 686 135 636 Single premium deposits -- 405 -- 285 Reinsurance (40) (99) (28) (85) -------- -------- -------- -------- Total individual life insurance 100 992 107 836 Other 48 -- 50 -- -------- -------- -------- -------- Total $ 1,082 $ 12,032 $ 730 $ 11,853 ======== ======== ======== ======== Individual annuity deposits decreased 14% in 2003 to $4.546 billion from $5.270 billion in 2002. The decrease was primarily driven by a decline in fixed annuity sales due to competitive pressures and current market perception of fixed rate products. Variable annuity production declined slightly in 2003, primarily in the first half of the year, which was the continuation of the weak equity market conditions from the prior year. Production rebounded in the second half of the year as equity market conditions improved. Individual annuity account balances and benefits reserves were $32.9 billion at December 31, 2003, up from $27.5 billion at December 31, 2002. This increase reflects equity market growth in variable annuity investments of $4.0 billion in 2003 and $1.2 billion of net sales from good in-force retention. Group Annuity written premiums increased 67%, primarily related to group payout sales, which increased 129% due to the sale of a group pension close-out contract of $290 million. Deposits (excluding the Company's employee pension plan deposits) in 2003 increased 13% from 2002, reflecting higher fixed and variable rate guaranteed investment contracts (GIC) sales, including a $1.0 billion fixed rate GIC sale to The Federal Home Loan Bank of Boston. Group annuity account balances and benefit reserves reached $25.2 billion at December 31, 2003, an increase of $2.9 billion, or 13%, from $22.3 billion at December 31, 2002, reflecting continued strong retention in all products, a $105 million, or 21%, increase in total structured settlement premiums and deposits, as well as continued strong GIC and group payout sales. Deposits for the life insurance business increased 19% from 2002. This increase was related to a 42% increase in single premium sales and higher direct periodic deposits for individual life insurance in 2003, driven by independent agent high-end estate planning, partially offset by a 42% decrease in COLI sales. Life insurance in force was $89.5 billion at December 31, 2003 up from $82.3 billion at December 31, 2002. During 2003, TLA expenses increased primarily due to higher DAC amortization and volume-related insurance expenses. 11 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES ANNUAL REPORT ON FORM 10-K The amortization of capitalized DAC is a significant component of TLA expenses. TLA's recording of DAC amortization varies based upon product type. DAC for deferred annuities, both fixed and variable, and payout annuities employs a level yield methodology as described in SFAS 91. DAC for universal life (UL) and COLI is amortized in relation to estimated gross profits as described in SFAS 97, with traditional life, including term insurance and other products amortized in relation to anticipated premiums as per SFAS 60. The following is a summary of capitalized DAC by type: Deferred & Payout Traditional Life In millions of dollars Annuities UL & COLI & Other Total - ---------------------------------------------------------------------------------------------------------------------------- Balance January 1, 2002 $ 1,137 $ 430 $ 106 $ 1,673 Commissions and expenses deferred & other 347 172 26 545 Amortization expense (142) (24) (19) (185) Underlying lapse and interest rate adjustment 22 -- -- 22 Amortization related to SFAS 91 reassessment (11) -- -- (11) ------------------------------------------------------------------------ Balance December 31, 2002 1,353 578 113 2,044 Commissions and expenses deferred 340 221 22 583 Amortization expense (212) (33) (21) (266) ------------------------------------------------------------------------ Balance December 31, 2003 $ 1,481 $ 766 $ 114 $ 2,361 - ---------------------------------------------------------------------------------------------------------------------------- DAC capitalization increased 5% during 2003, driven by the increase in UL and COLI, which is consistent with the increase in premiums and deposits for those lines of business. The increase in amortization expense in 2003 was primarily attributable to deferred annuities. During the first quarter of 2002, there was a one-time decrease in deferred annuity DAC amortization of $22 million due to changes in underlying lapse and interest rate assumptions. In contrast to equity market performance differences, these adjustments are to be treated retrospectively as described in SFAS 91 by adjusting the DAC asset through amortization expense and employing the new assumptions prospectively. In the fourth quarter of 2002, TLA increased its deferred annuities DAC amortization by $11 million due to a significant decline in its individual annuity account balances and benefit reserves, largely resulting from decreases in the stock market which caused account balances to decline. Under SFAS 91, variances in expected versus actual market returns are treated prospectively, resulting in a new amortization pattern over the remaining estimated life of the business. The 2003 UL and COLI amortization also increased 38% over 2002, primarily due to volume growth. TLA OUTLOOK TLA should benefit from growth in the aging population which is becoming more focused on the need to accumulate adequate savings for retirement, to protect these savings and to plan for the transfer of wealth to the next generation. TLA is well positioned to take advantage of the favorable long-term demographic trends through its strong financial position, widespread brand name recognition and broad array of competitive life, annuity, retirement and estate planning products sold through established distribution channels. However, competition in both product pricing and customer service is intensifying. There has been consolidation within the industry, and among other financial services organizations that are increasingly involved in the sale and/or distribution of insurance products. Also, the annuities business is interest rate and market sensitive. TLA's business is significantly affected by movements in the U.S. equity and fixed income credit markets. 12 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES ANNUAL REPORT ON FORM 10-K U.S. equity and credit market events can have both positive and negative effects on the deposit, revenue and policy retention performance of the business. A sustained weakness in the equity markets will decrease revenues and earnings in variable annuity products. Declines in credit quality of issuers will have a negative effect on earnings. In order to strengthen its competitive position, TLA expects to maintain a current product portfolio, further diversify its distribution channels, and retain its financial position through strong sales growth and maintenance of an efficient cost structure. Federal and state regulators have focused on, and continue to devote substantial attention to, the mutual fund and variable insurance product industries. As a result of publicity relating to widespread perceptions of industry abuses, there have been numerous proposals for legislative and regulatory reforms, including mutual fund governance, new disclosure requirements concerning mutual fund share classes, commission breakpoints, revenue sharing, advisory fees, market timing, late trading, portfolio pricing, annuity products, hedge funds, and other issues. It is difficult to predict at this time whether changes resulting from new laws and regulations will affect the industries or the Company's businesses, and, if so, to what degree. The statements above are forward-looking statements within the meaning of the Private Securities Litigation Reform Act. See "Forward-Looking Statements" on page 15. PRIMERICA FOR THE YEARS ENDED DECEMBER 31, 2003 2002 -------------------------------- ---- ---- ($ IN MILLIONS) Revenues $1,660 $1,581 Insurance benefits and interest credited 534 527 Operating expenses 455 436 ------ ------ Income before taxes 671 618 Income taxes 231 209 ------ ------ Net income $ 440 $ 409 ====== ====== Net income increased 8% to $440 million from $409 million in 2002. The increase in net income reflects growth in life insurance in force from $466.8 billion at December 31, 2002 to $503.6 billion at December 31, 2003 and higher NII from a larger invested capital base. The increase in expense for DAC is the result of an increase in life insurance production. Other general expense increased slightly consistent with the increase in in-force. Mortality experience was favorable in 2003, compared to 2002, however, there was an increase in incurred claims. This increase is provided for by growth in the in-force, associated premium revenues and policyholders reserve balances. Net income also includes net realized investment gains of $4 million in 2003 compared to net realized investment gains of $2 million in 2002, including the impairment of the fixed maturities portfolio investment in WorldCom Inc. totaling $4 million. The amortization of capitalized DAC is a significant component of Primerica's expenses. All of Primerica's DAC is associated with traditional life products. DAC is amortized in relation to anticipated premiums as per SFAS 60. Amortized DAC has remained level as a percentage of direct premiums. The increase in the amount of amortization over 2002 is associated with growth in sales and in-force. 13 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES ANNUAL REPORT ON FORM 10-K The following is a summary of capitalized DAC: IN MILLIONS OF DOLLARS --------------------------------------------------------------------- Balance January 1, 2002 $1,788 Deferred expenses and other 323 Amortization expense (219) --------------------------------------------------------------------- Balance December 31, 2002 1,892 --------------------------------------------------------------------- Deferred expenses and other 377 Amortization expense (235) --------------------------------------------------------------------- Balance December 31, 2003 $2,034 --------------------------------------------------------------------- EARNED PREMIUMS, NET OF REINSURANCE FOR THE YEARS ENDED DECEMBER 31, 2003 2002 -------------------------------- ---- ---- ($ IN MILLIONS) Individual term life $1,179 $1,127 Other 66 67 $1,245 $1,194 ====== ====== The total face amount of term life insurance issued was $82.2 billion in 2003 compared to $79.3 billion in 2002. This increase in term life production resulted from the increase in licensed life representatives. Life insurance in force at year-end 2003 reached $503.6 billion, up from $466.8 billion at year-end 2002, reflecting consistent in-force policy retention and higher volume of sales. PRIMERICA OUTLOOK Over the last few years, programs including sales and product training have been designed to maintain high compliance standards, increase the number of producing agents and customer contacts and, ultimately, increase production levels. A continuation of these trends could positively influence future operations. This statement is a forward-looking statement within the meaning of the Private Securities Litigation Reform Act. See "Forward-Looking Statements" on page 15. 14 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES ANNUAL REPORT ON FORM 10-K FUTURE APPLICATION OF ACCOUNTING STANDARDS See Note 1 of Notes to Consolidated Financial Statements for Future Application of Accounting Standards. FORWARD-LOOKING STATEMENTS Certain of the statements contained herein that are not historical facts are forward-looking statements within the meaning of the Private Securities Litigation Reform Act. The Company's actual results may differ materially from those included in the forward-looking statements. Forward-looking statements are typically identified by the words "believe," "expect," "anticipate," "intend," "estimate," "may increase," "may fluctuate," and similar expressions or future or conditional verbs such as "will," "should," "would," and "could." These forward-looking statements involve risks and uncertainties including, but not limited to, regulatory matters, the resolution of legal proceedings, the impact that the adoption of recent legislation may have on the demand for life and annuity products, the potential impact of a decline in credit quality of investments on earnings; the Company's market risk and the discussions of the Company's prospects under "Outlook" on the previous pages. ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK Market risk is the risk of loss arising from adverse changes in market rates and prices, such as interest rates, foreign currency exchange rates, and other relevant market rate or price changes. Market risk is directly influenced by the volatility and liquidity in the markets in which the related underlying assets are traded. The following is a discussion of the Company's primary market risk exposures and how those exposures are currently managed as of December 31, 2003. MARKET RISK SENSITIVE INSTRUMENTS ENTERED INTO FOR PURPOSES OTHER THAN TRADING The primary market risk to the Company's investment portfolio is interest rate risk associated with investments. The Company's exposure to equity price risk and foreign exchange risk is not significant. The Company has no direct commodity risk. The interest rate risk taken in the investment portfolio is managed relative to the duration of the liabilities. The portfolio is differentiated by product line, with each product line's portfolio structured to meet its particular needs. Potential liquidity needs of the business are also key factors in managing the investment portfolio. The portfolio duration relative to the liabilities' duration is primarily managed through cash market transactions. For additional information regarding the Company's investment portfolio see Note 3 of Notes to Consolidated Financial Statements. There were no significant changes in the Company's primary market risk exposures or in how those exposures are managed compared to the year ended December 31, 2002. The Company does not anticipate significant changes in the Company's primary market risk exposures or in how those exposures are managed in future reporting periods based upon what is known or expected to be in effect in future reporting periods. The statements above are forward-looking statements within the meaning of the Private Securities Litigation Reform Act. See "Forward-Looking Statements" above. 15 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES ANNUAL REPORT ON FORM 10-K SENSITIVITY ANALYSIS Sensitivity analysis is defined as the measurement of potential loss in future earnings, fair values or cash flows of market-sensitive instruments resulting from one or more selected hypothetical changes in interest rates and other market rates or prices over a selected time. In the Company's sensitivity analysis model, a hypothetical change in market rates is selected that is expected to reflect reasonably possible near-term changes in those rates. The term "near-term" means a period of time going forward up to one year from the date of the financial statements. Actual results may differ from the hypothetical change in market rates assumed in this report, especially since this sensitivity analysis does not reflect the results of any actions that would be taken by the Company to mitigate such hypothetical losses in fair value. In this sensitivity analysis model, the Company uses fair values to measure its potential loss. The sensitivity analysis model includes the following financial instruments: fixed maturities, interest-bearing non-redeemable preferred stock, mortgage loans, short-term securities, cash, investment income accrued, policy loans, contractholder funds, guaranteed separate account assets and liabilities and derivative financial instruments. In addition, certain non-financial instrument liabilities have been included in the sensitivity analysis model. These non-financial instruments include future policy benefits and policy and contract claims. The primary market risk to the Company's market-sensitive instruments is interest rate risk. The sensitivity analysis model uses a 100 basis point change in interest rates to measure the hypothetical change in fair value of financial instruments and the non-financial instruments included in the model. For invested assets, duration modeling is used to calculate changes in fair values. Durations on invested assets are adjusted for call, put and reset features. Portfolio durations are calculated on a market value weighted basis, including accrued investment income, using trade date holdings as of December 31, 2003 and 2002. The sensitivity analysis model used by the Company produces a loss in fair value of interest rate sensitive invested assets of approximately $2.2 billion and $1.9 billion based on a 100 basis point increase in interest rates as of December 31, 2003 and 2002, respectively. Liability durations are determined consistently with the determination of liability fair values. Where fair values are determined by discounting expected cash flows, the duration is the percentage change in the fair value for a 100 basis point change in the discount rate. Where liability fair values are set equal to surrender values, option-adjusted duration techniques are used to calculate changes in fair values. The sensitivity analysis model used by the Company produces a decrease in fair value of interest rate sensitive insurance policy and claims reserves of approximately $1.7 billion and $1.5 billion based on a 100 basis point increase in interest rates as of December 31, 2003 and 2002, respectively. Based on the sensitivity analysis model used by the Company, the net loss in fair value of market sensitive instruments, including non-financial instrument liabilities, as a result of a 100 basis point increase in interest rates as of December 31, 2003 and 2002 is not material. MARKET RISK SENSITIVE INSTRUMENTS ENTERED INTO FOR TRADING PURPOSES The Company maintains a trading portfolio consisting of convertible bonds and common stocks with carrying values of $1,707 million and $1,531 million as of December 31, 2003 and 2002, respectively, and $637 million and $598 million of liabilities resulting from common stocks sold not yet purchased (referred to as short sales) as of December 31, 2003 and 2002, respectively. The primary market risk to the trading portfolio is equity risk. Assets are reported as trading securities and liabilities are reported as trading securities sold not yet purchased. 16 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES ANNUAL REPORT ON FORM 10-K The Company's primary investment strategy is convertible bond arbitrage where convertible bonds are paired with short sales of the common stocks of companies issuing the convertible bonds. These positions are established and maintained so that general changes in equity markets and interest rates should not materially impact the value of the portfolio. TABULAR PRESENTATION The table below provides information about the trading portfolio's financial instruments that are primarily exposed to equity price risk. This table presents the fair values of these instruments as of December 31, 2003 and 2002. Fair values are based upon quoted market prices. ($ IN MILLIONS) Fair value as of Fair value as of --------------- December 31, 2003 December 31, 2002 ----------------- ----------------- Assets Trading securities Convertible bond arbitrage $1,447 $1,442 Other 260 89 ------ ------ $1,707 $1,531 ====== ====== LIABILITIES Trading securities sold not yet purchased Convertible bond arbitrage $629 $520 Other 8 78 ------ ------ $ 637 $ 598 ====== ====== The Company's trading portfolio investments and related liabilities are normally held for periods less than six months. Therefore, expected future cash flows for these assets and liabilities are expected to be realized in less than one year. 17 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA INDEX TO FINANCIAL STATEMENTS PAGE Independent Auditors' Report..............................................19 Consolidated Financial Statements: Consolidated Statements of Income for the years ended December 31, 2003, 2002 and 2001.......................20 Consolidated Balance Sheets - December 31, 2003 and 2002...............21 Consolidated Statements of Changes in Shareholder's Equity for the years ended December 31, 2003, 2002 and 2001...................22 Consolidated Statements of Cash Flows for the years ended December 31, 2003, 2002 and 2001.......................23 Notes to Consolidated Financial Statements..........................24-63 18 INDEPENDENT AUDITORS' REPORT The Board of Directors and Shareholder The Travelers Insurance Company: We have audited the accompanying consolidated balance sheets of The Travelers Insurance Company and subsidiaries as of December 31, 2003 and 2002, and the related consolidated statements of income, changes in shareholder's equity, and cash flows for each of the years in the three-year period ended December 31, 2003. These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits. We conducted our audits in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of The Travelers Insurance Company and subsidiaries as of December 31, 2003 and 2002, and the results of their operations and their cash flows for each of the years in the three-year period ended December 31, 2003, in conformity with accounting principles generally accepted in the United States of America. As discussed in Note 1 to the consolidated financial statements, the Company changed its methods of accounting for variable interest entities in 2003, for goodwill and intangible assets in 2002, and for derivative instruments and hedging activities and for securitized financial assets in 2001. /s/KPMG LLP Hartford, Connecticut February 26, 2004 19 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF INCOME ($ IN MILLIONS) FOR THE YEAR ENDED DECEMBER 31, 2003 2002 2001 ---- ---- ---- REVENUES Premiums $2,327 $1,924 $2,102 Net investment income 3,058 2,936 2,831 Realized investment gains (losses) 37 (322) 125 Fee income 606 560 537 Other revenues 111 136 107 - ------------------------------------------------------------------------------------------------------------------------------ Total Revenues 6,139 5,234 5,702 - ------------------------------------------------------------------------------------------------------------------------------ BENEFITS AND EXPENSES Current and future insurance benefits 2,102 1,711 1,862 Interest credited to contractholders 1,248 1,220 1,179 Amortization of deferred acquisition costs 501 393 379 General and administrative expenses 459 407 371 - ------------------------------------------------------------------------------------------------------------------------------ Total Benefits and Expenses 4,310 3,731 3,791 - ------------------------------------------------------------------------------------------------------------------------------ Income from operations before federal income taxes and cumulative effects of changes in accounting principles 1,829 1,503 1,911 - ------------------------------------------------------------------------------------------------------------------------------ Federal income taxes Current 360 236 471 Deferred 111 185 159 - ------------------------------------------------------------------------------------------------------------------------------ Total Federal Income Taxes 471 421 630 - ------------------------------------------------------------------------------------------------------------------------------ Income before cumulative effects of changes in accounting principles 1,358 1,082 1,281 Cumulative effect of change in accounting for derivative instruments and hedging activities, net of tax -- -- (6) Cumulative effect of change in accounting for securitized financial assets, net of tax -- -- (3) - ------------------------------------------------------------------------------------------------------------------------------ Net Income $1,358 $1,082 $1,272 ============================================================================================================================== See Notes to Consolidated Financial Statements. 20 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS ($ IN MILLIONS) AT DECEMBER 31, 2003 2002 - ---------------------------------------------------------------------------------------------------------------------------- ASSETS Fixed maturities, available for sale at fair value (including $2,170 and $2,687 subject to securities lending agreements) (cost $40,119; $35,428) $42,323 $36,434 Equity securities, at fair value (cost $323; $328) 362 332 Mortgage loans 1,886 1,985 Real estate 96 36 Policy loans 1,135 1,168 Short-term securities 3,603 4,414 Trading securities, at fair value 1,707 1,531 Other invested assets 5,092 4,909 - ---------------------------------------------------------------------------------------------------------------------------- Total Investments 56,204 50,809 - ---------------------------------------------------------------------------------------------------------------------------- Cash 149 186 Investment income accrued 567 525 Premium balances receivable 165 151 Reinsurance recoverables 4,470 4,301 Deferred acquisition costs 4,395 3,936 Separate and variable accounts 26,972 21,620 Other assets 2,426 1,467 - ---------------------------------------------------------------------------------------------------------------------------- Total Assets $95,348 $82,995 - ---------------------------------------------------------------------------------------------------------------------------- LIABILITIES Contractholder funds $30,252 $26,634 Future policy benefits and claims 15,964 15,009 Separate and variable accounts 26,972 21,620 Deferred federal income taxes 2,030 1,448 Trading securities sold not yet purchased, at fair value 637 598 Other liabilities 6,136 6,051 - ---------------------------------------------------------------------------------------------------------------------------- Total Liabilities 81,991 71,360 - ---------------------------------------------------------------------------------------------------------------------------- SHAREHOLDER'S EQUITY Common stock, par value $2.50; 40 million shares authorized, issued and outstanding 100 100 Additional paid-in capital 5,446 5,443 Retained earnings 6,451 5,638 Accumulated other changes in equity from nonowner sources 1,360 454 - ---------------------------------------------------------------------------------------------------------------------------- Total Shareholder's Equity 13,357 11,635 - ---------------------------------------------------------------------------------------------------------------------------- Total Liabilities and Shareholder's Equity $95,348 $82,995 ============================================================================================================================ See Notes to Consolidated Financial Statements. 21 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDER'S EQUITY ($ IN MILLIONS) FOR THE YEAR ENDED DECEMBER 31, - ------------------------------------------------------------------------------------------------------------------- COMMON STOCK 2003 2002 2001 - ------------------------------------------------------------------------------------------------------------------- Balance, beginning of year $ 100 $ 100 $ 100 Changes in common stock -- -- -- - ------------------------------------------------------------------------------------------------------------------- Balance, end of year $ 100 $ 100 $ 100 =================================================================================================================== - ------------------------------------------------------------------------------------------------------------------- ADDITIONAL PAID-IN CAPITAL - ------------------------------------------------------------------------------------------------------------------- Balance, beginning of year $ 5,443 $ 3,864 $ 3,843 Stock option tax benefit (expense) 3 (17) 21 Capital contributed by parent -- 1,596 -- - ------------------------------------------------------------------------------------------------------------------- Balance, end of year $ 5,446 $ 5,443 $ 3,864 =================================================================================================================== - ------------------------------------------------------------------------------------------------------------------- RETAINED EARNINGS - ------------------------------------------------------------------------------------------------------------------- Balance, beginning of year $ 5,638 $ 5,142 $ 4,342 Net income 1,358 1,082 1,272 Dividends to parent (545) (586) (472) - ------------------------------------------------------------------------------------------------------------------- Balance, end of year $ 6,451 $ 5,638 $ 5,142 =================================================================================================================== - ------------------------------------------------------------------------------------------------------------------- ACCUMULATED OTHER CHANGES IN EQUITY FROM NONOWNER SOURCES - ------------------------------------------------------------------------------------------------------------------- Balance, beginning of year $ 454 $ 74 $ 104 Cumulative effect of accounting for derivative instruments and hedging activities, net of tax -- -- (29) Unrealized gains, net of tax 818 455 68 Foreign currency translation, net of tax 4 3 (3) Derivative instrument hedging activity losses, net of tax 84 (78) (66) - ------------------------------------------------------------------------------------------------------------------- Balance, end of year $ 1,360 $ 454 $ 74 =================================================================================================================== - ------------------------------------------------------------------------------------------------------------------- SUMMARY OF CHANGES IN EQUITY FROM NONOWNER SOURCES - ------------------------------------------------------------------------------------------------------------------- Net income $ 1,358 $ 1,082 $ 1,272 Other changes in equity from nonowner sources 906 380 (30) - ------------------------------------------------------------------------------------------------------------------- Total changes in equity from nonowner sources $ 2,264 $ 1,462 $ 1,242 =================================================================================================================== - ------------------------------------------------------------------------------------------------------------------- TOTAL SHAREHOLDER'S EQUITY - ------------------------------------------------------------------------------------------------------------------- Changes in total shareholder's equity $ 1,722 $ 2,455 $ 791 Balance, beginning of year 11,635 9,180 8,389 - ------------------------------------------------------------------------------------------------------------------- Balance, end of year $ 13,357 $ 11,635 $ 9,180 =================================================================================================================== See Notes to Consolidated Financial Statements. 22 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS INCREASE (DECREASE) IN CASH ($ IN MILLIONS) FOR THE YEAR ENDED DECEMBER 31, 2003 2002 2001 - ------------------------------------------------------------------------------------------------------------------ CASH FLOWS FROM OPERATING ACTIVITIES Premiums collected $ 2,335 $ 1,917 $ 2,109 Net investment income received 2,787 2,741 2,430 Other revenues received 335 384 867 Benefits and claims paid (1,270) (1,218) (1,176) Interest paid to contractholders (1,226) (1,220) (1,159) Operating expenses paid (1,375) (1,310) (1,000) Income taxes paid (456) (197) (472) Trading account investments (purchases), sales, net (232) 76 (92) Other (84) (105) (227) - ------------------------------------------------------------------------------------------------------------------ Net Cash Provided by Operating Activities 814 1,068 1,280 - ------------------------------------------------------------------------------------------------------------------ CASH FLOWS FROM INVESTING ACTIVITIES Proceeds from maturities of investments Fixed maturities 7,446 4,459 3,706 Mortgage loans 358 374 455 Proceeds from sales of investments Fixed maturities 15,078 15,472 14,110 Equity securities 124 212 112 Real estate held for sale 5 26 6 Purchases of investments Fixed maturities (26,766) (23,623) (22,556) Equity securities (144) (134) (50) Mortgage loans (317) (355) (287) Policy loans, net 34 39 41 Short-term securities purchases, net 814 (1,320) (914) Other investments (purchases), sales, net 108 (69) 103 Securities transactions in course of settlement, net (618) 529 1,086 - ------------------------------------------------------------------------------------------------------------------ Net Cash Used in Investing Activities (3,878) (4,390) (4,188) - ------------------------------------------------------------------------------------------------------------------ CASH FLOWS FROM FINANCING ACTIVITIES Contractholder fund deposits 8,326 8,505 8,308 Contractholder fund withdrawals (4,754) (4,729) (4,932) Capital contribution by parent -- 172 -- Dividends to parent company (545) (586) (472) - ------------------------------------------------------------------------------------------------------------------ Net Cash Provided by Financing Activities 3,027 3,362 2,904 - ------------------------------------------------------------------------------------------------------------------ Net increase (decrease) in cash (37) 40 (4) Cash at December 31, previous year 186 146 150 - ------------------------------------------------------------------------------------------------------------------ Cash at December 31, current year $ 149 $ 186 $ 146 =================================================================================================================== See Notes to Consolidated Financial Statements. 23 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES Significant accounting policies used in the preparation of the accompanying financial statements follow. BASIS OF PRESENTATION The Travelers Insurance Company (TIC, together with its subsidiaries, the Company), is a wholly owned subsidiary of Citigroup Insurance Holding Corporation (CIHC), an indirect wholly owned subsidiary of Citigroup Inc. (Citigroup), a diversified global financial services holding company whose businesses provide a broad range of financial services to consumer and corporate customers around the world. The consolidated financial statements include the accounts of the Company and its insurance and non-insurance subsidiaries on a fully consolidated basis. The primary insurance entities of the Company are TIC and its subsidiaries, The Travelers Life and Annuity Company (TLAC), Primerica Life Insurance Company (Primerica Life), and its subsidiaries, Primerica Life Insurance Company of Canada, CitiLife Financial Limited (CitiLife) and National Benefit Life Insurance Company (NBL). Significant intercompany transactions and balances have been eliminated. The Company consolidates entities deemed to be variable interest entities when the Company is determined to be the primary beneficiary under Financial Accounting Standards Board (FASB) Interpretation No. 46, "Consolidation of Variable Interest Entities" (FIN 46). At December 31, 2001, the Company was a wholly owned subsidiary of The Travelers Insurance Group, Inc. (TIGI). On February 4, 2002, TIGI changed its name to Travelers Property Casualty Corp. (TPC). TPC completed its initial public offering (IPO) on March 27, 2002 and on August 20, 2002 Citigroup made a tax-free distribution of the majority of its remaining interest in TPC, to Citigroup's stockholders. Prior to the IPO, the common stock of TIC was distributed by TPC to CIHC so that TIC would remain an indirect wholly owned subsidiary of Citigroup. See Note 14. The financial statements and accompanying footnotes of the Company are prepared in conformity with accounting principles generally accepted in the United States of America (GAAP). The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and benefits and expenses during the reporting period. Actual results could differ from those estimates. Certain prior year amounts have been reclassified to conform to the 2003 presentation. ACCOUNTING CHANGES CONSOLIDATION OF VARIABLE INTEREST ENTITIES In January 2003, the FASB released FIN 46, which changes the method of determining whether certain entities, including securitization entities, should be included in the Company's consolidated financial statements. An entity is subject to FIN 46 and is called a variable interest entity (VIE) if it has (1) equity that is insufficient to permit the entity to finance its activities without additional subordinated financial support from other parties, or (2) equity investors that cannot make significant decisions about the entity's operations, or that do not absorb the expected losses or receive the expected returns of the entity. All other entities are evaluated for consolidation under Statement of Financial Accounting Standards (SFAS) No. 94, "Consolidation of All Majority-Owned Subsidiaries" (SFAS 94). A VIE is consolidated by its primary beneficiary, which is the party involved with the VIE that has a majority of the expected losses or a majority of the expected residual returns or both. 24 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) For any VIEs that must be consolidated under FIN 46 that were created before February 1, 2003, the assets, liabilities and noncontrolling interest of the VIE are initially measured at their carrying amounts with any difference between the net amount added to the balance sheet and any previously recognized interest being recognized as the cumulative effect of an accounting change. If determining the carrying amounts is not practicable, fair value at the date FIN 46 first applies may be used to measure the assets, liabilities and noncontrolling interest of the VIE. In October 2003, the FASB announced that the effective date of FIN 46 was deferred from July 1, 2003 to periods ending after December 15, 2003 for VIEs created prior to February 1, 2003. TIC elected to implement the provisions of FIN 46 in the 2003 third quarter, resulting in the consolidation of VIEs, increasing both assets and liabilities by approximately $407 million. The implementation of FIN 46 encompassed a review of numerous entities to determine the impact of adoption and considerable judgment was used in evaluating whether or not a VIE should be consolidated. The FASB continues to provide additional guidance on implementing FIN 46 through FASB Staff Positions. In December 2003, the FASB released a revision of FIN 46 (FIN 46-R or the interpretation), which includes substantial changes from the original. The calculation of expected losses and expected residual returns have both been altered to reduce the impact of decision maker and guarantor fees in the calculation of expected residual returns and expected losses. In addition, FIN 46-R changes the definition of a variable interest. The interpretation permits adoption of either the original or the revised versions of FIN 46 until the first quarter of 2004, at which time FIN 46-R must be adopted. For 2003 year-end, the Company's consolidated financial statements are in accordance with the original. The Company is evaluating the impact of applying FIN 46-R to existing VIEs in which it has variable interests and has not yet completed this analysis. At this time, it is anticipated that the effect of adopting FIN 46-R on the Company's consolidated balance sheet would be immaterial. As the Company continues to evaluate the impact of applying FIN 46-R, additional entities may be identified that would need to be consolidated. See Note 3. DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES In April 2003, the FASB issued SFAS No. 149, "Amendment of Statement 133 on Derivative Instruments and Hedging Activities" (SFAS 149). SFAS 149 amends and clarifies accounting for derivative instruments, including certain derivative instruments embedded in other contracts, and for hedging activities under SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities." In particular, this Statement clarifies under what circumstances a contract with an initial net investment meets the characteristic of a derivative and when a derivative contains a financing component that warrants special reporting in the statement of cash flows. This Statement is generally effective for contracts entered into or modified after June 30, 2003 and did not have a significant impact on the Company's consolidated financial statements. COSTS ASSOCIATED WITH EXIT OR DISPOSAL ACTIVITIES On January 1, 2003, the Company adopted SFAS No. 146, "Accounting for Costs Associated with Exit or Disposal Activities" (SFAS 146). SFAS 146 requires that a liability for costs associated with exit or disposal activities, other than in a business combination, be recognized when the liability is incurred. Previous generally accepted accounting principles provided for the recognition of such costs at the date of management's commitment to an exit plan. In addition, SFAS 146 requires that the liability be measured at fair value and be adjusted for changes in estimated cash flows. The provisions of the new standard are effective for exit or disposal activities initiated after December 31, 2002. The adoption of SFAS 146 did not affect the Company's consolidated financial statements. 25 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) STOCK-BASED COMPENSATION The Company and its employees participate in stock option plans of Citigroup. On January 1, 2003, the Company adopted the fair value recognition provisions of SFAS No. 123, "Accounting for Stock-Based Compensation" (SFAS 123), prospectively for all awards granted, modified, or settled after January 1, 2003. The prospective method is one of the adoption methods provided for under SFAS No. 148, "Accounting for Stock-Based Compensation - Transition and Disclosure," issued in December 2002. SFAS 123 requires that compensation cost for all stock awards be calculated and recognized over the service period (generally equal to the vesting period). This compensation cost is determined using option pricing models, intended to estimate the fair value of the awards at the grant date. Prior to January 1, 2003, the Company applied Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees" (APB 25), and related interpretations in accounting for its stock-based compensation plans. Under APB 25, there is generally no charge to earnings for employee stock option awards because the options granted under these plans have an exercise price equal to the market value of the underlying common stock on the grant date. Similar to APB 25, an offsetting increase to shareholder's equity under SFAS 123 is recorded equal to the amount of compensation expense charged. Had the Company applied SFAS 123 prior to 2003 in accounting for Citigroup stock options, net income would have been the pro forma amounts indicated below: ----------------------------------------------------------------------------------------------------------------------- YEAR ENDED DECEMBER 31, 2003 2002 2001 ($ IN MILLIONS) ----------------------------------------------------------------------------------------------------------------------- Compensation expense related to stock option As reported $2 $-- $-- plans, net of tax Pro forma 7 9 15 ----------------------------------------------------------------------------------------------------------------------- Net income As reported $1,358 $1,082 $1,272 Pro forma 1,353 1,073 1,257 ----------------------------------------------------------------------------------------------------------------------- BUSINESS COMBINATIONS, GOODWILL AND OTHER INTANGIBLE ASSETS Effective January 1, 2002, the Company adopted the FASB SFAS No. 141, "Business Combinations" (SFAS 141) and No. 142, "Goodwill and Other Intangible Assets" (SFAS 142). These standards change the accounting for business combinations by, among other things, prohibiting the prospective use of pooling-of-interests accounting and requiring companies to stop amortizing goodwill and certain intangible assets with an indefinite useful life created by business combinations accounted for using the purchase method of accounting. Instead, goodwill and intangible assets deemed to have an indefinite useful life will be subject to an annual review for impairment. Other intangible assets that are not deemed to have an indefinite useful life will continue to be amortized over their useful lives. See Note 5. ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES Effective January 1, 2001, the Company adopted SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities" (SFAS 133). SFAS 133 establishes accounting and reporting standards for derivative instruments, including certain derivative instruments embedded in other contracts (collectively referred to as derivatives), and for hedging activities. It requires that an entity recognize all derivatives as either assets or 26 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) liabilities in the consolidated balance sheet and measure those instruments at fair value. If certain conditions are met, a derivative may be specifically designated as (a) a hedge of the exposure to changes in the fair value of a recognized asset or liability or an unrecognized firm commitment, (b) a hedge of the exposure to variable cash flows of a recognized asset or liability or of a forecasted transaction, or (c) a hedge of the foreign currency exposure of a net investment in a foreign operation, an unrecognized firm commitment, an available-for-sale security, or a foreign-currency-denominated forecasted transaction. The accounting for changes in the fair value of a derivative (that is, gains and losses) depends on the intended use of the derivative and the resulting designation. The cumulative effect of the adoption of SFAS 133 was an after-tax charge of $6 million included in net income and an after-tax charge of $29 million to accumulated other changes in equity from nonowner sources. RECOGNITION OF INTEREST INCOME AND IMPAIRMENT ON PURCHASED AND RETAINED BENEFICIAL INTERESTS IN SECURITIZED FINANCIAL ASSETS In April 2001, the Company adopted the FASB Emerging Issues Task Force (EITF) 99-20, "Recognition of Interest Income and Impairment on Purchased and Retained Beneficial Interests in Securitized Financial Assets" (EITF 99-20). EITF 99-20 establishes guidance on the recognition and measurement of interest income and impairment on certain investments, e.g., certain asset-backed securities. The recognition of impairment resulting from the adoption of EITF 99-20 was recorded as a cumulative catch-up adjustment. Interest income on a beneficial interest falling within the scope of EITF 99-20 is to be recognized prospectively. As a result of adopting EITF 99-20, the Company recorded an after-tax charge of $3 million in the consolidated statement of income. The implementation of this EITF did not have a significant impact on the Company's consolidated financial statements. FUTURE APPLICATION OF ACCOUNTING STANDARDS ACCOUNTING AND REPORTING BY INSURANCE ENTERPRISES FOR CERTAIN NONTRADITIONAL LONG-DURATION CONTRACTS AND FOR SEPARATE ACCOUNTS In July 2003, Statement of Position 03-01 "Accounting and Reporting by Insurance Enterprises for Certain Nontraditional Long-Duration Contracts and for Separate Accounts" (SOP 03-01) was released. SOP 03-01 provides guidance on accounting and reporting by insurance enterprises for separate account presentation, accounting for an insurer's interest in a separate account, transfers to a separate account, valuation of certain liabilities, contracts with death or other benefit features, contracts that provide annuitization benefits, and sales inducements to contract holders. SOP 03-01 is effective for financial statements for fiscal years beginning after December 15, 2003. The adoption of SOP 03-01 will not have a material impact on the Company's consolidated financial statements. CONSOLIDATION OF VARIABLE INTEREST ENTITIES In December 2003, the FASB released a revision of FIN 46 (FIN 46-R). See "Consolidation of Variable Interest Entities" in the "Accounting Changes" section of this Note for a discussion of FIN 46-R. 27 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) ACCOUNTING POLICIES INVESTMENTS Fixed maturities include bonds, notes and redeemable preferred stocks. Fixed maturities, including instruments subject to securities lending agreements (see Note 3), are classified as "available for sale" and are reported at fair value, with unrealized investment gains and losses, net of income taxes, credited or charged directly to shareholder's equity. Fair values of investments in fixed maturities are based on quoted market prices or dealer quotes. If quoted market prices are not available, discounted expected cash flows using market rates commensurate with the credit quality and maturity of the investment are used to determine fair value. Changes in assumptions could affect the fair values of fixed maturities. Impairments are realized when investment losses in value are deemed other-than-temporary. The Company conducts a rigorous review each quarter to identify and evaluate investments that have possible indications of impairment. An investment in a debt or equity security is impaired if its fair value falls below its cost and the decline is considered other-than-temporary. Factors considered in determining whether a loss is temporary include the length of time and extent to which fair value has been below cost; the financial condition and near-term prospects of the issuer; and the Company's ability and intent to hold the investment for a period of time sufficient to allow for any anticipated recovery. Changing economic conditions - global, regional, or related to specific issuers or industries - could result in other-than-temporary losses. Also included in fixed maturities are loan-backed and structured securities (including beneficial interests in securitized financial assets). Beneficial interests in securitized financial assets that are rated "A" and below are accounted for under the prospective method in accordance with EITF 99-20. Under the prospective method of accounting, the investments effective yield and impairment for other-than-temporary losses in value are based upon projected future cash flows. All other loan-backed and structured securities are amortized using the retrospective method. The effective yield used to determine amortization is calculated based upon actual historical and projected future cash flows. Equity securities, which include common and non-redeemable preferred stocks, are classified as "available for sale" and carried at fair value based primarily on quoted market prices. Changes in fair values of equity securities are charged or credited directly to shareholder's equity, net of income taxes. Mortgage loans are carried at amortized cost. A mortgage loan is considered impaired when it is probable that the Company will be unable to collect principal and interest amounts due. For mortgage loans that are determined to be impaired, a reserve is established for the difference between the amortized cost and fair market value of the underlying collateral. In estimating fair value, the Company uses interest rates reflecting the higher returns required in the current real estate financing market. Real estate held for sale is carried at the lower of cost or fair value less estimated cost to sell. Fair value of foreclosed properties is established at the time of foreclosure by internal analysis or external appraisers, using discounted cash flow analyses and other accepted techniques. Thereafter, an impairment for losses on real estate held for sale is established if the carrying value of the property exceeds its current fair value less estimated costs to sell. These impairments were insignificant at December 31, 2003 and 2002. Policy loans are carried at the amount of the unpaid balances that are not in excess of the net cash surrender values of the related insurance policies. The carrying value of policy loans, which have no defined maturities, is considered to be fair value. 28 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) Short-term securities, consisting primarily of money market instruments and other debt issues purchased with a maturity of less than one year, are carried at amortized cost, which approximates fair value. Trading securities and related liabilities are normally held for periods less than six months. These investments are marked to market with the change recognized in net investment income during the current period. Other invested assets include equity investments, partnership investments and real estate joint ventures accounted for on the equity method of accounting. Undistributed income is reported in net investment income. Also included in other invested assets is an investment in Citigroup Preferred Stock, which is recorded at cost. See Note 13. Accrual of investment income is suspended on fixed maturities or mortgage loans that are in default, or on which it is likely that future payments will not be made as scheduled. Interest income on investments in default is recognized only as payment is received. DERIVATIVE FINANCIAL INSTRUMENTS The Company uses derivative financial instruments, including financial futures contracts, swaps, options and forward contracts, as a means of hedging exposure to interest rate changes, equity price change, credit and foreign currency risk. The Company also uses derivative financial instruments to enhance portfolio income and replicate cash market investments. The Company, through Tribeca Citigroup Investments Ltd., holds and issues derivative instruments in conjunction with these investment strategies. (See Note 11 for a more detailed description of the Company's derivative use.) Derivative financial instruments in a gain position are reported in the consolidated balance sheet in other assets, derivative financial instruments in a loss position are reported in the consolidated balance sheet in other liabilities and derivatives purchased to offset embedded derivatives on variable annuity contracts are reported in other invested assets. To qualify for hedge accounting, the hedge relationship is designated and formally documented at inception detailing the particular risk management objective and strategy for the hedge which includes the item and risk that is being hedged, the derivative that is being used, as well as how effectiveness is being assessed. A derivative has to be highly effective in accomplishing the objective of offsetting either changes in fair value or cash flows for the risk being hedged. For fair value hedges, in which derivatives hedge the fair value of assets and liabilities, changes in the fair value of derivatives are reflected in realized investment gains and losses, together with changes in the fair value of the related hedged item. The Company primarily hedges available-for-sale securities. For cash flow hedges, the accounting treatment depends on the effectiveness of the hedge. To the extent that derivatives are effective in offsetting the variability of the hedged cash flows, changes in the derivatives' fair value will not be included in current earnings but are reported in the accumulated other changes in equity from nonowner sources in shareholder's equity. These changes in fair value will be included in earnings of future periods when earnings are also affected by the variability of the hedged cash flows. To the extent these derivatives are not effective, the ineffective portion of the change in fair value is immediately included in realized investment gains and losses. The Company primarily hedges foreign-denominated funding agreements and floating rate available-for-sale securities. 29 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) For net investment hedges, in which derivatives hedge the foreign currency exposure of a net investment in a foreign operation, the accounting treatment will similarly depend on the effectiveness of the hedge. The effective portion of the change in fair value of the derivative, including any premium or discount, is reflected in the accumulated other changes in equity from nonowner sources as part of the foreign currency translation adjustment in shareholder's equity. The ineffective portion is reflected in realized investment gains and losses. The effectiveness of these hedging relationships is evaluated on a retrospective and prospective basis using quantitative measures of correlation. If a hedge relationship is found to be ineffective, it no longer qualifies as a hedge and any gains or losses attributable to such ineffectiveness as well as subsequent changes in fair value are recognized in realized investment gains and losses. For those fair value and cash flow hedge relationships that are terminated, hedge designations removed, or forecasted transactions that are no longer expected to occur, the hedge accounting treatment described in the paragraphs above will no longer apply. For fair value hedges, any changes to the hedged item remain as part of the basis of the asset or liability and are ultimately reflected as an element of the yield. For cash flow hedges, any changes in fair value of the end-user derivative remain in the accumulated other changes in equity from nonowner sources in shareholder's equity and are included in earnings of future periods when earnings are also affected by the variability of the hedged cash flow. If the hedged relationship is discontinued because a forecasted transaction will not occur when scheduled, the accumulated changes in fair value of the end-user derivative recorded in shareholder's equity are immediately reflected in realized investment gains and losses. The Company enters into derivative contracts that are economic hedges but do not qualify or are not designated as hedges for accounting purposes. These derivative contracts are carried at fair value, with changes in value reflected in realized investment gains and losses. FINANCIAL INSTRUMENTS WITH EMBEDDED DERIVATIVES The Company bifurcates an embedded derivative where the economic characteristics and risks of the embedded instrument are not clearly and closely related to the economic characteristics and risks of the host contract, the entire instrument would not otherwise be remeasured at fair value and a separate instrument with the same terms of the embedded instrument would meet the definition of a derivative under SFAS 133. The Company purchases investments that have embedded derivatives, primarily convertible debt securities. These embedded derivatives are carried at fair value with changes in value reflected in realized investment gains and losses. Derivatives embedded in convertible debt securities are classified in the consolidated balance sheet as fixed maturity securities, consistent with the host instruments. The Company markets certain investment contracts that have embedded derivatives, primarily variable annuity contracts with put options. These embedded derivatives are carried at fair value, with changes in value reflected in realized investment gains and losses. Derivatives embedded in variable annuity contracts are classified in the consolidated balance sheet as future policy benefits and claims. INVESTMENT GAINS AND LOSSES Realized investment gains and losses are included as a component of pre-tax revenues based upon specific identification of the investments sold on the trade date. Impairments are realized when investment losses in 30 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) value are deemed other-than-temporary. The Company conducts regular reviews to assess whether other- than-temporary losses exist. Changing economic conditions - global, regional, or related to specific issuers or industries - could result in other-than-temporary losses. Also included in pre-tax revenues are gains and losses arising from the remeasurement of the local currency value of foreign investments to U.S. dollars, the functional currency of the Company. The foreign exchange effects of Canadian operations are included in unrealized gains and losses. DEFERRED ACQUISITION COSTS Costs of acquiring traditional life and health insurance, universal life, corporate owned life insurance (COLI), deferred annuities and payout annuities are deferred. These deferred acquisition costs (DAC) include principally commissions and certain expenses related to policy issuance, underwriting and marketing, all of which vary with and are primarily related to the production of new business. The method for determining amortization of deferred acquisition costs varies by product type based upon three different accounting pronouncements: SFAS No. 60, "Accounting and Reporting by Insurance Enterprises" (SFAS 60), SFAS No. 91, "Accounting for Nonrefundable Fees and Costs Associated with Originating or Acquiring Loans and Initial Direct Costs of Leases" (SFAS 91) and SFAS No. 97, "Accounting and Reporting by Insurance Enterprises for Certain Long Duration Contracts and for Realized Gains and Losses from the Sale of Investments" (SFAS 97). DAC for deferred annuities, both fixed and variable, and payout annuities is amortized employing a level effective yield methodology per SFAS 91 as indicated by AICPA Practice Bulletin 8. An amortization rate is developed using the outstanding DAC balance and projected account balances and is applied to actual account balances to determine the amount of DAC amortization. The projected account balances are derived using a model that contains assumptions related to investment returns and persistency. The model rate is evaluated at least annually, and changes in underlying lapse and interest rate assumptions are to be treated retrospectively. Variances in expected equity market returns versus actual returns are treated prospectively and a new amortization pattern is developed so that the DAC balances will be amortized over the remaining estimated life of the business. DAC for these products is currently being amortized over 10-15 years. DAC for universal life and COLI is amortized in relation to estimated gross profits from surrender charges, investment, mortality, and expense margins per SFAS 97. Actual profits can vary from management's estimates, resulting in increases or decreases in the rate of amortization. Re-estimates of gross profits, performed at least annually, result in retrospective adjustments to earnings by a cumulative charge or credit to income. DAC for these products is currently being amortized over 16-25 years. DAC relating to traditional life, including term insurance, and health insurance is amortized in relation to anticipated premiums per SFAS 60. Assumptions as to the anticipated premiums are made at the date of policy issuance or acquisition and are consistently applied over the life of the policy. DAC for these products is currently being amortized over 5-20 years. All DAC is reviewed at least annually to determine if it is recoverable from future income, including investment income, and if not recoverable, is charged to expenses. All other acquisition expenses are charged to operations as incurred. See Note 5. 31 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) VALUE OF INSURANCE IN FORCE The value of insurance in force is an asset that represents the actuarially determined present value of anticipated profits to be realized from life insurance and annuities contracts at the date of acquisition using the same assumptions that were used for computing related liabilities where appropriate. The value of insurance in force was the actuarially determined present value of the projected future profits discounted at interest rates ranging from 14% to 18%. Traditional life insurance is amortized in relation to anticipated premiums; universal life is amortized in relation to estimated gross profits; and annuity contracts are amortized employing a level yield method. The value of insurance in force, which is included in other assets, is reviewed periodically for recoverability to determine if any adjustment is required. Adjustments, if any, are charged to income. See Note 5. SEPARATE AND VARIABLE ACCOUNTS Separate and variable accounts primarily represent funds for which investment income and investment gains and losses accrue directly to, and investment risk is borne by, the contractholders. Each account has specific investment objectives. The assets of each account are legally segregated and are not subject to claims that arise out of any other business of the Company. The assets of these accounts are carried at fair value. Certain other separate accounts provide guaranteed levels of return or benefits and the assets of these accounts are primarily carried at fair value. Amounts assessed to the separate account contractholders for management services are included in revenues. Deposits, net investment income and realized investment gains and losses for these accounts are excluded from revenues, and related liability increases are excluded from benefits and expenses. GOODWILL AND INTANGIBLE ASSETS Goodwill and intangible assets are included in other assets. Prior to the adoption of FASB SFAS No. 141, "Business Combinations" (SFAS 141) and No. 142, "Goodwill and Other Intangible Assets" (SFAS 142) in the first quarter of 2002, goodwill was being amortized on a straight-line basis principally over a 40-year period. The carrying amount of goodwill and other intangible assets is reviewed at least annually for indication of impairment in value that in the view of management would be other-than-temporary. If it is determined that goodwill and other intangible assets are unlikely to be recovered, impairment is recognized on a discounted cash flow basis. Upon adoption of SFAS 141 and SFAS 142, the Company stopped amortizing goodwill and intangible assets deemed to have an infinite useful life. Instead, these assets are subject to an annual review for impairment. Other intangible assets that are not deemed to have an indefinite useful life will continue to be amortized over their useful lives. See Note 5. CONTRACTHOLDER FUNDS Contractholder funds represent receipts from the issuance of universal life, COLI, pension investment, guaranteed investment contracts (GICs), and certain deferred annuity contracts. For universal life and COLI contracts, contractholder fund balances are increased by receipts for mortality coverage, contract administration, surrender charges and interest accrued, where one or more of these elements are not fixed or guaranteed. These balances are decreased by withdrawals, mortality charges and administrative expenses 32 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) charged to the contractholder. Interest rates credited to contractholder funds related to universal life and COLI range from 3.50% to 5.95%, with a weighted average interest rate of 4.52%. Pension investment, GICs and certain annuity contracts do not contain significant insurance risks and are considered investment-type contracts. Contractholder fund balances are increased by receipts and credited interest, and reduced by withdrawals and administrative expenses charged to the contractholder. Interest rates credited to those investment type contracts range from 1.00% to 8.05% with a weighted average interest rate of 4.46%. FUTURE POLICY BENEFITS Future policy benefits represent liabilities for future insurance policy benefits for payout annuities and traditional life product. The annuity payout reserves are calculated using the mortality and interest assumptions used in the actual pricing of the benefit. Mortality assumptions are based on Company experience and are adjusted to reflect deviations such as substandard mortality in structured settlement benefits. The interest rates range from 2.0% to 9.0% with a weighted average of 7.02% for these products. Traditional life products include whole life and term insurance. Future policy benefits for traditional life products are estimated on the basis of actuarial assumptions as to mortality, persistency and interest, established at policy issue. Interest assumptions applicable to traditional life products range from 2.5% to 7.0%, with a weighted average of 5.23%. Assumptions established at policy issue as to mortality and persistency are based on the Company's experience, which, together with interest assumptions, include a margin for adverse deviation. Appropriate recognition has been given to experience rating and reinsurance. GUARANTY FUND AND OTHER INSURANCE RELATED ASSESSMENTS Included in other liabilities is the Company's estimate of its liability for guaranty fund and other insurance-related assessments. State guaranty fund assessments are based upon the Company's share of premium written or received in one or more years prior to an insolvency occurring in the industry. Once an insolvency has occurred, the Company recognizes a liability for such assessments if it is probable that an assessment will be imposed and the amount of the assessment can be reasonably estimated. At December 31, 2003 and 2002, the Company had a liability of $22.5 million and $22.6 million, respectively, for guaranty fund assessments and a related premium tax offset recoverable of $4.6 million and $4.2 million, respectively. The assessments are expected to be paid over a period of three to five years and the premium tax offsets are expected to be realized over a period of 10 to 15 years. PERMITTED STATUTORY ACCOUNTING PRACTICES The Company's insurance subsidiaries, domiciled principally in Connecticut and Massachusetts, prepare statutory financial statements in accordance with the accounting practices prescribed or permitted by the insurance departments of the states of domicile. Prescribed statutory accounting practices are those practices that are incorporated directly or by reference in state laws, regulations, and general administrative rules applicable to all insurance enterprises domiciled in a particular state. Permitted statutory accounting practices include practices not prescribed by the domiciliary state, but allowed by the domiciliary state regulatory authority. The Company does not have any permitted statutory accounting practices. PREMIUMS Premiums are recognized as revenue when due. Premiums for contracts with a limited number of premium payments, due over a significantly shorter period than the period over which benefits are provided, are 33 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) considered revenue when due. The portion of premium which is not required to provide for benefits and expenses is deferred and recognized in revenues in a constant relationship to insurance benefits in force. FEE INCOME Fee income is recognized on deferred annuity and universal life contracts for mortality, administrative and equity protection charges according to contract due dates. Fee income is recognized on variable annuity and universal life separate accounts either daily, monthly, quarterly or annually as per contract terms. OTHER REVENUES Other revenues include surrender penalties collected at the time of a contract surrender, and other miscellaneous charges related to annuity and universal life contracts recognized when received. Also included are revenues from unconsolidated non-insurance subsidiaries. Amortization of deferred income related to reinsured blocks of business are recognized in relation to anticipated premiums and are reported in other revenues. CURRENT AND FUTURE INSURANCE BENEFITS Current and future insurance benefits represent charges for mortality and morbidity related to fixed annuities, universal life, term life and health insurance benefits. INTEREST CREDITED TO CONTRACTHOLDERS Interest credited to contractholders represents amounts earned by universal life, COLI, pension investment, GICs and certain deferred annuity contracts in accordance with contract provisions. FEDERAL INCOME TAXES The provision for federal income taxes is comprised of two components, current income taxes and deferred income taxes. Deferred federal income taxes arise from changes during the year in cumulative temporary differences between the tax basis and book basis of assets and liabilities. 2. OPERATING SEGMENTS The Company has two reportable business segments that are separately managed due to differences in products, services, marketing strategy and resource management. The business of each segment is maintained and reported through separate legal entities within the Company. The management groups of each segment report separately to the common ultimate parent, Citigroup Inc. TRAVELERS LIFE & ANNUITY (TLA) core offerings include individual annuity, individual life, COLI and group annuity insurance products distributed by TIC and TLAC principally under the Travelers Life & Annuity name. Among the range of individual products offered are deferred fixed and variable annuities, payout annuities and term, universal and variable life insurance. The COLI product is a variable universal life product distributed through independent specialty brokers. The group products include institutional pensions, including GICs, payout annuities, group annuities sold to employer-sponsored retirement and savings plans, structured settlements and funding agreements. 34 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) The PRIMERICA business segment consolidates the businesses of Primerica Life, Primerica Life Insurance Company of Canada, CitiLife and NBL. The Primerica business segment offers individual life products, primarily term insurance, to customers through a sales force of approximately 107,000 representatives. A great majority of the domestic licensed sales force works on a part-time basis. The accounting policies of the segments are the same as those described in the summary of significant accounting policies (see Note 1). The amount of investments in equity method investees and total expenditures for additions to long-lived assets other than financial instruments, long-term customer relationships of a financial institution, mortgage and other servicing rights, and deferred tax assets, were not material. 35 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) ($ IN MILLIONS) REVENUES BY SEGMENT 2003 2002 2001 - ------------------- ---- ---- ---- TLA $ 4,479 $ 3,653 $ 4,089 Primerica 1,660 1,581 1,613 ------- ------- ------- Total Revenues $ 6,139 $ 5,234 $ 5,702 ======= ======= ======= NET INCOME BY SEGMENT TLA $ 918 $ 673 $ 826 Primerica 440 409 446 ------- ------- ------- Net Income $ 1,358 $ 1,082 $ 1,272 ======= ======= ======= ASSETS BY SEGMENT TLA $85,881 $74,562 $69,836 Primerica 9,467 8,433 8,030 ------- ------- ------- Total segments $95,348 $82,995 $77,866 ======= ======= ======= The following tables contain key segment measurements. BUSINESS SEGMENT INFORMATION: - -------------------------------------------------------------------------------- FOR THE YEAR ENDED DECEMBER 31, 2003 ($ IN MILLIONS) TLA PRIMERICA - -------------------------------------------------------------------------------- Premiums $1,082 $1,245 Net investment income 2,743 315 Interest credited to contractholders 1,248 -- Amortization of deferred acquisition costs 266 235 Expenditures for deferred acquisition costs 583 377 Federal income taxes 240 231 BUSINESS SEGMENT INFORMATION: - -------------------------------------------------------------------------------- FOR THE YEAR ENDED DECEMBER 31, 2002 ($ IN MILLIONS) TLA PRIMERICA - -------------------------------------------------------------------------------- Premiums $ 730 $1,194 Net investment income 2,646 290 Interest credited to contractholders 1,220 -- Amortization of deferred acquisition costs 174 219 Expenditures for deferred acquisition costs 556 323 Federal income taxes 212 209 36 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) --------------------------------------------------------------------------- FOR THE YEAR ENDED DECEMBER 31, 2001 ($ IN MILLIONS) TLA PRIMERICA --------------------------------------------------------------------------- Premiums $ 957 $1,145 Net investment income 2,530 301 Interest credited to contractholders 1,179 -- Amortization of deferred acquisition costs 171 208 Total expenditures for deferred acquisition costs 553 298 Federal income taxes 394 236 The majority of the annuity business and a substantial portion of the life business written by TLA are accounted for as investment contracts, with the result that the deposits collected are reported as liabilities and are not included in revenues. Deposits represent a statistic integral to managing TLA operations, which management uses for measuring business volumes, and may not be comparable to similarly captioned measurements used by other life insurance companies. For the years ended December 31, 2003, 2002 and 2001, deposits collected amounted to $12.0 billion, $11.9 billion and $13.1 billion, respectively. The Company's revenue was derived almost entirely from U.S. domestic business. Revenue attributable to foreign countries was insignificant. The Company had no transactions with a single customer representing 10% or more of its revenue. 37 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) 3. INVESTMENTS FIXED MATURITIES The amortized cost and fair value of investments in fixed maturities were as follows: - -------------------------------------------------------------------------------------------------------------------------- GROSS GROSS DECEMBER 31, 2003 AMORTIZED UNREALIZED UNREALIZED FAIR ($ IN MILLIONS) COST GAINS LOSSES VALUE - -------------------------------------------------------------------------------------------------------------------------- AVAILABLE FOR SALE: Mortgage-backed securities - CMOs and pass-through securities $ 8,061 $ 326 $ 18 $ 8,369 U.S. Treasury securities and obligations of U.S. Government and government agencies and authorities 2,035 22 12 2,045 Obligations of states, municipalities and political subdivisions 379 21 2 398 Debt securities issued by foreign governments 690 51 1 740 All other corporate bonds 23,098 1,507 64 24,541 Other debt securities 5,701 377 22 6,056 Redeemable preferred stock 155 20 1 174 - -------------------------------------------------------------------------------------------------------------------------- Total Available For Sale $40,119 $ 2,324 $ 120 $42,323 - -------------------------------------------------------------------------------------------------------------------------- - -------------------------------------------------------------------------------------------------------------------------- GROSS GROSS DECEMBER 31, 2003 AMORTIZED UNREALIZED UNREALIZED FAIR ($ IN MILLIONS) COST GAINS LOSSES VALUE - -------------------------------------------------------------------------------------------------------------------------- AVAILABLE FOR SALE: Mortgage-backed securities - CMOs and pass-through securities $ 6,975 $ 434 $ 2 $ 7,407 U.S. Treasury securities and obligations of U.S. Government and government agencies and authorities 2,402 39 19 2,422 Obligations of states, municipalities and political subdivisions 297 22 -- 319 Debt securities issued by foreign governments 365 30 2 393 All other corporate bonds 20,894 982 608 21,268 Other debt securities 4,348 229 66 4,511 Redeemable preferred stock 147 1 34 114 - -------------------------------------------------------------------------------------------------------------------------- Total Available For Sale $35,428 $ 1,737 $ 731 $36,434 - -------------------------------------------------------------------------------------------------------------------------- 38 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) Proceeds from sales of fixed maturities classified as available for sale were $15.1 billion, $15.5 billion and $14.1 billion in 2003, 2002 and 2001, respectively. Gross gains of $476 million, $741 million and $633 million and gross losses of $394 million, $309 million and $273 million in 2003, 2002 and 2001, respectively, were realized on those sales. Additional losses of $110 million, $639 million and $153 million in 2003, 2002 and 2001, respectively, were realized due to other-than-temporary losses in value. Impairment activity increased significantly beginning in the fourth quarter of 2001 and continued throughout 2002. Impairments were concentrated in telecommunication and energy company investments. Fair values of investments in fixed maturities are based on quoted market prices or dealer quotes or, if these are not available, discounted expected cash flows using market rates commensurate with the credit quality and maturity of the investment. The fair value of investments for which a quoted market price or dealer quote is not available amounted to $6.4 billion and $5.1 billion at December 31, 2003 and 2002, respectively. The amortized cost and fair value of fixed maturities at December 31, 2003, by contractual maturity, are shown below. Actual maturities will differ from contractual maturities because borrowers may have the right to call or prepay obligations with or without call or prepayment penalties. --------------------------------------------------------------------------- AMORTIZED ($ IN MILLIONS) COST FAIR VALUE --------------------------------------------------------------------------- MATURITY: Due in one year or less $2,532 $2,582 Due after 1 year through 5 years 11,559 12,188 Due after 5 years through 10 years 9,866 10,561 Due after 10 years 8,101 8,623 --------------------------------------------------------------------------- 32,058 33,954 --------------------------------------------------------------------------- Mortgage-backed securities 8,061 8,369 --------------------------------------------------------------------------- Total Maturity $40,119 $42,323 --------------------------------------------------------------------------- The Company makes investments in collateralized mortgage obligations (CMOs). CMOs typically have high credit quality, offer good liquidity, and provide a significant advantage in yield and total return compared to U.S. Treasury securities. The Company's investment strategy is to purchase CMO tranches which are protected against prepayment risk, including planned amortization class and last cash flow tranches. Prepayment protected tranches are preferred because they provide stable cash flows in a variety of interest rate scenarios. The Company does invest in other types of CMO tranches if a careful assessment indicates a favorable risk/return tradeoff. The Company does not purchase residual interests in CMOs. At December 31, 2003 and 2002, the Company held CMOs classified as available for sale with a fair value of $5.2 billion and $4.7 billion, respectively. Approximately 30% and 35%, respectively, of the Company's CMO holdings are fully collateralized by GNMA, FNMA or FHLMC securities at December 31, 2003 and 2002. In addition, the Company held $3.0 billion and $2.6 billion of GNMA, FNMA or FHLMC mortgage-backed pass-through securities at December 31, 2003 and 2002, respectively. All of these securities are rated AAA. 39 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) The Company engages in securities lending transactions whereby certain securities from its portfolio are loaned to other institutions for short periods of time. The Company generally receives cash collateral from the borrower, equal to at least the market value of the loaned securities plus accrued interest, and invests it in the Company's short-term money market pool (See Note 13). The loaned securities remain a recorded asset of the Company, however, the Company records a liability for the amount of the cash collateral held, representing its obligation to return the cash collateral related to these loaned securities, and reports that liability as part of other liabilities in the consolidated balance sheet. At December 31, 2003 and 2002, the Company held cash collateral of $2.4 billion and $2.8 billion, respectively. The Company participates in dollar roll repurchase transactions as a way to generate investment income. These transactions involve the sale of mortgage-backed securities with the agreement to repurchase substantially the same securities from the same counterparty. Cash is received from the sale, which is invested in the Company's short-term money market pool. The cash is returned at the end of the roll period when the mortgage-backed securities are repurchased. The Company will generate additional investment income based upon the difference between the sale and repurchase prices. These transactions are recorded as secured borrowings. The mortgage-backed securities remain recorded as assets. The cash proceeds are reflected in short-term investments and a liability is established to reflect the Company's obligation to repurchase the securities at the end of the roll period. The liability is classified as other liabilities in the consolidated balance sheets and fluctuates based upon the timing of the repayments. The balances were insignificant at December 31, 2003 and 2002. EQUITY SECURITIES The cost and fair values of investments in equity securities were as follows: ------------------------------------------------------------------------------------------------------------------- EQUITY SECURITIES: GROSS UNREALIZED GROSS UNREALIZED FAIR ($ IN MILLIONS) COST GAINS LOSSES VALUE ------------------------------------------------------------------------------------------------------------------- DECEMBER 31, 2003 Common stocks $109 $27 $2 $134 Non-redeemable preferred stocks 214 14 -- 228 ------------------------------------------------------------------------------------------------------------------- Total Equity Securities $323 $41 $2 $362 ------------------------------------------------------------------------------------------------------------------- DECEMBER 31, 2002 Common stocks $48 $8 $6 $50 Non-redeemable preferred stocks 280 9 7 282 ------------------------------------------------------------------------------------------------------------------- Total Equity Securities $328 $17 $13 $332 ------------------------------------------------------------------------------------------------------------------- Proceeds from sales of equity securities were $124 million, $212 million and $112 million in 2003, 2002 and 2001, respectively. Gross gains of $23 million, $8 million and $10 million and gross losses of $2 million, $4 million and $13 million in 2003, 2002 and 2001, respectively, were realized on those sales. Additional losses of $11 million, $19 million and $96 million in 2003, 2002 and 2001, respectively, were realized due to other-than-temporary losses in value. 40 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) OTHER-THAN-TEMPORARY LOSSES ON INVESTMENTS At December 31, 2003, the cost of approximately 670 investments in fixed maturity and equity securities exceeded their fair value by $122 million. Of the $122 million, $91 million represents fixed maturity investments that have been in a gross unrealized loss position for less than a year and of these 78% are rated investment grade. Fixed maturity investments that have been in a gross unrealized loss position for a year or more total $29 million and 38% of these are rated investment grade. The gross unrealized loss on equity securities was $2 million at December 31, 2003. Management has determined that the unrealized losses on the Company's investments in fixed maturity and equity securities at December 31, 2003 are temporary in nature. The Company conducts a rigorous review each quarter to identify and evaluate investments that have possible indications of impairment. An investment in a debt or equity security is impaired if its fair value falls below its cost and the decline is considered other-than-temporary. Factors considered in determining whether a loss is temporary include the length of time and extent to which fair value has been below cost; the financial condition and near-term prospects of the issuer; and the Company's ability and intent to hold the investment for a period of time sufficient to allow for any anticipated recovery. The Company's review for impairment generally entails: o Identification and evaluation of investments that have possible indications of impairment; o Analysis of individual investments that have fair values less than 80% of amortized cost, including consideration of the length of time the investment has been in an unrealized loss position; o Discussion of evidential matter, including an evaluation of factors or triggers that would or could cause individual investments to qualify as having other-than-temporary impairments and those that would not support other-than-temporary impairment; o Documentation of the results of these analyses, as required under business policies. The table below shows the fair value of investments in fixed maturities and equity securities in an unrealized loss position at December 31, 2003: GROSS UNREALIZED LOSSES Less Than One Year One Year or Longer Total ---------------------------------------------------------------- Gross Gross Gross Fair Unrealized Fair Unrealized Fair Unrealized ($ IN MILLIONS) Value Losses Value Losses Value Losses - ------------------------------------------------------------------------------------------------------------------------------------ Fixed maturity securities available-for-sale: Mortgage-backed securities-CMOs and pass-through securities $1,182 $ 18 $ 17 $ -- $1,199 $ 18 U.S. Treasury securities and obligations of U.S. Government and government agencies and authorities 1,180 12 -- -- 1,180 12 Obligations of states, municipalities and political subdivisions 45 2 -- -- 45 2 Debt securities issued by foreign governments 55 1 -- -- 55 1 All other corporate bonds 1,793 39 503 25 2,296 64 Other debt securities 755 18 89 3 844 22 Redeemable preferred stock 12 1 11 1 23 1 - ------------------------------------------------------------------------------------------------------------------------------------ Total fixed maturities $5,022 $ 91 $ 620 $ 29 $5,642 $ 120 Equity securities $ 25 $ 1 $ 5 $ 1 $ 30 $ 2 - ------------------------------------------------------------------------------------------------------------------------------------ 41 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) MORTGAGE LOANS AND REAL ESTATE At December 31, 2003 and 2002, the Company's mortgage loan and real estate portfolios consisted of the following: -------------------------------------------------------------------------- ($ IN MILLIONS) 2003 2002 -------------------------------------------------------------------------- Current Mortgage Loans $1,841 $1,941 Underperforming Mortgage Loans 45 44 -------------------------------------------------------------------------- Total Mortgage Loans 1,886 1,985 -------------------------------------------------------------------------- Real Estate - Foreclosed 63 17 Real Estate - Investment 33 19 -------------------------------------------------------------------------- Total Real Estate 96 36 -------------------------------------------------------------------------- Total Mortgage Loans and Real Estate $1,982 $2,021 ========================================================================== Underperforming mortgage loans include delinquent mortgage loans over 90 days past due, loans in the process of foreclosure and loans modified at interest rates below market. Aggregate annual maturities on mortgage loans at December 31, 2003 are shown below. Actual maturities will differ from contractual maturities because borrowers may have the right to prepay obligations with or without prepayment penalties. ---------------------------------------------------------------------- YEAR ENDING DECEMBER 31, ($ IN MILLIONS) ---------------------------------------------------------------------- 2004 $ 173 2005 107 2006 347 2007 131 2008 141 Thereafter 987 ---------------------------------------------------------------------- Total $1,886 ====================================================================== 42 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) TRADING SECURITIES Trading securities of the Company are held primarily in Tribeca Citigroup Investments Ltd. The assets and liabilities are valued at fair value as follows: ($ IN MILLIONS) Fair value as of Fair value as of --------------- December 31, 2003 December 31, 2002 ----------------- ----------------- ASSETS Trading securities Convertible bond arbitrage $1,447 $1,442 Other 260 89 ------ ------ $1,707 $1,531 ====== ====== LIABILITIES Trading securities sold not yet purchased Convertible bond arbitrage $629 $520 Other 8 78 ---- ---- $637 $598 ==== ==== The Company's trading portfolio investments and related liabilities are normally held for periods less than six months. See Note 11. 43 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) OTHER INVESTED ASSETS Other invested assets are composed of the following: ------------------------------------------------------------------------ ($ IN MILLIONS) 2003 2002 ------------------------------------------------------------------------ Investment in Citigroup Preferred Stock $3,212 $3,212 Private equity and arbitrage investments 1,315 1,006 Real estate investments 327 390 Derivatives 182 263 Other 56 38 ------------------------------------------------------------------------ Total $5,092 $4,909 ------------------------------------------------------------------------ CONCENTRATIONS At December 31, 2003 and 2002, the Company had an investment in Citigroup Preferred Stock of $3.2 billion. See Note 13. The Company both maintains and participates in a short-term investment pool for its insurance affiliates. See Note 13. The Company had concentrations of investments, excluding those in federal and government agencies, primarily fixed maturities at fair value, in the following industries: ------------------------------------------------------------------------ ($ IN MILLIONS) 2003 2002 ------------------------------------------------------------------------ Finance $5,056 $3,681 Electric Utilities 3,552 3,979 Banking 2,830 1,900 ------------------------------------------------------------------------ The Company held investments in foreign banks in the amount of $1,018 million and $869 million at December 31, 2003 and 2002, respectively, which are included in the table above. The Company defines its below investment grade assets as those securities rated Ba1 by Moody's Investor Services (or its equivalent) or below by external rating agencies, or the equivalent by internal analysts when a public rating does not exist. Such assets include publicly traded below investment grade bonds and certain other privately issued bonds and notes that are classified as below investment grade. Below investment grade assets included in the categories of the preceding table include $1,118 million and $878 million in Electric Utilities at December 31, 2003 and 2002, respectively. Below investment grade assets in Finance and Banking were insignificant at December 31, 2003 and 2002. Total below investment grade assets were $5.2 billion and $3.8 billion at December 31, 2003 and 2002, respectively. Included in mortgage loans were the following group concentrations: ------------------------------------------------------------------------ ($ IN MILLIONS) 2003 2002 ------------------------------------------------------------------------ STATE California $732 $788 PROPERTY TYPE Agricultural $1,025 $1,212 ------------------------------------------------------------------------ 44 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) The Company monitors creditworthiness of counterparties to all financial instruments by using controls that include credit approvals, credit limits and other monitoring procedures. Collateral for fixed maturities often includes pledges of assets, including stock and other assets, guarantees and letters of credit. The Company's underwriting standards with respect to new mortgage loans generally require loan to value ratios of 75% or less at the time of mortgage origination. NON-INCOME PRODUCING INVESTMENTS Investments included in the consolidated balance sheets that were non-income producing amounted to $104.4 million and $58.5 million at December 31, 2003 and 2002, respectively. RESTRUCTURED INVESTMENTS The Company had mortgage loans and debt securities that were restructured at below market terms at December 31, 2003 and 2002. The balances of the restructured investments were insignificant. The new terms typically defer a portion of contract interest payments to varying future periods. Gross interest income on restructured assets that would have been recorded in accordance with the original terms of such loans was insignificant in 2003, 2002 and 2001. Interest on these assets, included in net investment income, was also insignificant in 2003, 2002 and 2001. NET INVESTMENT INCOME --------------------------------------------------------------------------- FOR THE YEAR ENDED DECEMBER 31, 2003 2002 2001 ($ IN MILLIONS) --------------------------------------------------------------------------- GROSS INVESTMENT INCOME Fixed maturities $2,465 $2,359 $2,328 Mortgage loans 158 167 210 Trading 222 9 131 Other invested assets 58 203 71 Citigroup Preferred Stock 203 178 53 Other, including policy loans 82 104 165 --------------------------------------------------------------------------- Total gross investment income 3,188 3,020 2,958 --------------------------------------------------------------------------- Investment expenses 130 84 127 --------------------------------------------------------------------------- Net Investment Income $3,058 $2,936 $2,831 --------------------------------------------------------------------------- 45 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) REALIZED AND UNREALIZED INVESTMENT GAINS (LOSSES) Net realized investment gains (losses) for the periods were as follows: ---------------------------------------------------------------------------------------------- FOR THE YEAR ENDED DECEMBER 31, 2003 2002 2001 ($ IN MILLIONS) ---------------------------------------------------------------------------------------------- REALIZED INVESTMENT GAINS (LOSSES) Fixed maturities $(28) $(207) $207 Equity securities 10 (15) (99) Mortgage loans (14) -- 5 Real estate held for sale 1 8 3 Other invested assets 49 (19) -- Derivatives 20 (87) 14 Other (1) (2) (5) ---------------------------------------------------------------------------------------------- Total realized investment gains (losses) $ 37 $(322) $125 ---------------------------------------------------------------------------------------------- Changes in net unrealized investment gains (losses) that are reported in accumulated other changes in equity from nonowner sources were as follows: --------------------------------------------------------------------------------------------- FOR THE YEAR ENDED DECEMBER 31, 2003 2002 2001 ($ IN MILLIONS) --------------------------------------------------------------------------------------------- UNREALIZED INVESTMENT GAINS (LOSSES) Fixed maturities $1,198 $664 $ 85 Equity securities 35 3 40 Other 6 31 (20) -------------------------------------------------------------------------------------------- Total unrealized investment gains (losses) 1,239 698 105 -------------------------------------------------------------------------------------------- Related taxes 421 243 37 -------------------------------------------------------------------------------------------- Change in unrealized investment gains (losses) 818 455 68 Balance beginning of year 626 171 103 --------------------------------------------------------------------------------------------- Balance end of year $1,444 $626 $171 --------------------------------------------------------------------------------------------- VARIABLE INTEREST ENTITIES In January 2003, the FASB released FIN 46, which changes the method of determining whether certain entities, including securitization entities, should be included in the Company's consolidated financial statements. The implementation of FIN 46 encompassed a review of numerous entities to determine the impact of adoption and considerable judgment was used in evaluating whether or not a VIE should be consolidated. In December 2003, the FASB released a revision of FIN 46 (FIN 46-R or the interpretation), which includes substantial changes from the original. The calculation of expected losses and expected residual returns have both been altered to reduce the impact of decision maker and guarantor fees in the calculation of expected residual returns and expected losses. In addition, FIN 46-R changes the definition of a variable interest. The interpretation permits adoption of either the original or the revised versions of FIN 46 until the first quarter of 2004, at which time FIN 46-R must be adopted. For 2003 year-end, the Company's consolidated financial statements are in accordance with the original. (See "Consolidation of Variable Interest Entities" in the "Accounting Changes" section of Note 1.) 46 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) The following table represents the carrying amounts and classification of consolidated assets that are collateral for VIE obligations. The assets in this table represent two investment vehicles that the Company was involved with prior to February 1, 2003. These two VIEs are a collateralized debt obligation and a real estate joint venture: $ IN MILLIONS DECEMBER 31, 2003 ------------------------------------------------------------- Investments $400 Cash 11 Other 4 ------------------------- Total assets of consolidated VIEs $415 ------------------------------------------------------------- The debt holders of these VIEs have no recourse to the Company. The Company's maximum exposure to loss is limited to its investment of approximately $8 million. The Company regularly becomes involved with VIEs through its investment activities. This involvement is generally restricted to small passive debt and equity investments. 4. REINSURANCE Reinsurance is used in order to limit losses, minimize exposure to large risks, provide additional capacity for future growth and to effect business-sharing arrangements. Reinsurance is accomplished through various plans of reinsurance, primarily yearly renewable term (YRT), coinsurance and modified coinsurance. Reinsurance involves credit risk and the Company monitors the financial condition of these reinsurers on an ongoing basis. The Company remains primarily liable as the direct insurer on all risks reinsured. Since 1997 the majority of universal life business has been reinsured under an 80%/20% YRT quota share reinsurance program and term life business has been reinsured under a 90%/10% YRT quota share reinsurance program. Beginning in September 2002, newly issued term life business has been reinsured under a 90%/10% coinsurance quota share reinsurance program. Maximum retention of $2.5 million is generally reached on policies in excess of $12.5 million for universal life and $25.0 million for term insurance. For other plans of insurance, it is the policy of the Company to obtain reinsurance for amounts above certain retention limits on individual life policies, which limits vary with age and underwriting classification. Generally, the maximum retention on an ordinary life risk is $2.5 million. Total in-force business ceded under reinsurance contracts is $356.3 billion and $321.9 billion at December 31, 2003 and 2002, respectively. Effective July 1, 2000 the Company sold 90% of its individual long-term care insurance business to General Electric Capital Assurance Company and its subsidiary in the form of indemnity reinsurance arrangements. Written premiums ceded per these arrangements were $226.8 million, $231.8 million and $233.3 million in 2003, 2002 and 2001, respectively, and earned premiums ceded were $226.7 million, $233.8 million and $240.1 million in 2003, 2002 and 2001, respectively. On January 3, 1995, the Company sold its group life business to The Metropolitan Life Insurance Company (MetLife) under the form of an indemnity insurance arrangement. Premiums written and earned in 2003, 2002 and 2001 were insignificant. 47 TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) Prior to April 1, 2001, the Company also reinsured substantially all of the guaranteed minimum death benefit (GMDB) on its variable annuity product. Total variable annuity account balances with GMDB were $23.5 billion, of which $12.9 billion, or 55%, was reinsured, and $19.1 billion, of which $12.4 billion, or 65%, was reinsured at December 31, 2003 and 2002, respectively. GMDB is payable upon the death of a contractholder. When the benefit payable is greater than the account value of the variable annuity, the difference is called the net amount at risk (NAR). NAR totals $1.7 billion, of which $1.4 billion, or 81%, is reinsured and $4.6 billion, of which $3.8 billion, or 82%, is reinsured at December 31, 2003 and 2002, respectively. TIC writes workers' compensation business. This business is reinsured through a 100% quota-share agreement with The Travelers Indemnity Company, an insurance subsidiary of TPC. A summary of reinsurance financial data reflected within the consolidated statements of income and balance sheets is presented below ($ in millions): FOR THE YEARS ENDING DECEMBER 31, WRITTEN PREMIUMS 2003 2002 2001 -------------------------------------------------------------------------------------------------- Direct $2,979 $2,610 $2,848 Assumed 1 -- 1 Ceded to: The Travelers Indemnity Company 2 (83) (146) Other companies (638) (614) (591) -------------------------------------------------------------------------------------------------- Total Net Written Premiums $2,344 $1,913 $2,112 ================================================================================================== EARNED PREMIUMS 2003 2002 2001 -------------------------------------------------------------------------------------------------- Direct $3,001 $2,652 $2,879 Assumed 1 -- 1 Ceded to: The Travelers Indemnity Company (21) (109) (180) Other companies (654) (619) (598) -------------------------------------------------------------------------------------------------- Total Net Earned Premiums $2,327 $1,924 $2,102 ================================================================================================== The Travelers Indemnity Company was an affiliate in 2001 and for part of 2002. See Note 14. Reinsurance recoverables at December 31, 2003 and 2002 include amounts recoverable on unpaid and paid losses and were as follows ($ in millions): REINSURANCE RECOVERABLES 2003 2002 ------------------------------------------------------------------------ Life and accident and health business $2,885 $2,589 Property-casualty business: The Travelers Indemnity Company 1,585 1,712 ------------------------------------------------------------------------ Total Reinsurance Recoverables $4,470 $4,301 ======================================================================== Reinsurance recoverables for the life and accident and health business include $1,617 million and $1,351 million at December 31, 2003 and 2002, respectively, from General Electric Capital Assurance Company. Assets collateralizing these receivables are held in trust for the purpose of paying Company claims. 48 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) Reinsurance recoverables also include $435 million and $472 million at December 31, 2003 and 2002, respectively, from MetLife. 5. INTANGIBLE ASSETS The Company's intangible assets are DAC, goodwill and the value of insurance in force. DAC and the value of insurance in force are amortizable. The following is a summary of capitalized DAC by type. Deferred & Payout Traditional Life & In millions of dollars Annuities UL & COLI Other Total ---------------------------------------------------------------------------------------------------------- Balance January 1, 2002 $ 1,137 $ 430 $ 1,894 $ 3,461 Deferred expenses & other 347 172 349 868 Amortization expense (142) (24) (238) (404) Underlying lapse and interest rate adjustment 22 -- -- 22 Amortization related to SFAS 91 reassessment (11) -- -- (11) --------------------------------------------------------------------------- Balance December 31, 2002 1,353 578 2,005 3,936 Deferred expenses & other 340 221 399 960 Amortization expense (212) (33) (256) (501) --------------------------------------------------------------------------- Balance December 31, 2003 $ 1,481 $ 766 $ 2,148 $ 4,395 ---------------------------------------------------------------------------------------------------------- The value of insurance in force totaled $112 million and $130 million at December 31, 2003 and 2002, respectively, and is included in other assets. Amortization expense on the value of insurance in force was $18 million, $25 million and $26 million for the year ended December 31, 2003, 2002 and 2001, respectively. Amortization expense related to the value of insurance in force is estimated to be $18 million in 2004, $17 million in 2005, $14 million in 2006, $12 million in 2007 and $8 million in 2008. In 2002 there was an opening balance sheet reclassification between DAC and the value of insurance in force in the amount of $11 million. This had no impact on results of operations or shareholder's equity. The Company stopped amortizing goodwill on January 1, 2002. During 2001, the Company reversed $8 million of negative goodwill. Net income adjusted to exclude the impact of goodwill amortization for the year ended December 31, 2001 is as follows: Year Ended December 31, 2001 ($ IN MILLIONS) ----------------- Net income: Reported net income $1,272 Negative goodwill reversal (8) Goodwill amortization 7 ------ Adjusted net income $1,271 ====== 49 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) 6. DEPOSIT FUNDS AND RESERVES At December 31, 2003 and 2002, the Company had $43.5 billion and $38.8 billion, respectively, of life and annuity deposit funds and reserves. Of that total, $24.7 billion and $21.8 billion is not subject to discretionary withdrawal based on contract terms. The remaining $18.8 billion and $17.0 billion is for life and annuity products that are subject to discretionary withdrawal by the contractholder. Included in the amounts that are subject to discretionary withdrawal is $7.0 billion and $5.7 billion of liabilities that are surrenderable with market value adjustments. Also included are an additional $6.1 billion and $5.5 billion of life insurance and individual annuity liabilities which are subject to discretionary withdrawals, and have an average surrender charge of 5.0% and 4.7%, respectively. In the payout phase, these funds are credited at significantly reduced interest rates. The remaining $5.7 billion and $5.8 billion of liabilities are surrenderable without charge. Approximately 10.0% of these relate to individual life products for each of 2003 and 2002. These risks would have to be underwritten again if transferred to another carrier, which is considered a significant deterrent against withdrawal by long-term policyholders. Insurance liabilities that are surrendered or withdrawn are reduced by outstanding policy loans and related accrued interest prior to payout. Included in contractholder funds and in the preceding paragraph are GICs totaling $14.4 billion. The scheduled maturities for these GICs, including interest, are $4.808 billion, $1.333 billion, $1.665 billion, $1.182 billion, $1.149 billion and $2.415 billion in 2004, 2005, 2006, 2007, 2008 and thereafter, respectively. These GICs have a weighted average interest rate of 4.07% at December 31, 2003. 50 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) 7. FEDERAL INCOME TAXES EFFECTIVE TAX RATE ($ IN MILLIONS) -------------------------------------------------------------------------------------------------------------------- FOR THE YEAR ENDED DECEMBER 31, 2003 2002 2001 -------------------------------------------------------------------------------------------------------------------- Income before federal income taxes $ 1,829 $ 1,503 $ 1,911 Statutory tax rate 35% 35% 35% -------------------------------------------------------------------------------------------------------------------- Expected federal income taxes 640 526 669 Tax effect of: Non-taxable investment income (91) (62) (20) Tax reserve release (79) (43) (18) Other, net 1 -- (1) -------------------------------------------------------------------------------------------------------------------- Federal income taxes $ 471 $ 421 $ 630 ==================================================================================================================== Effective tax rate 26% 28% 33% -------------------------------------------------------------------------------------------------------------------- COMPOSITION OF FEDERAL INCOME TAXES Current: United States $ 330 $ 217 $ 424 Foreign 30 19 47 -------------------------------------------------------------------------------------------------------------------- Total 360 236 471 -------------------------------------------------------------------------------------------------------------------- Deferred: United States 108 182 166 Foreign 3 3 (7) -------------------------------------------------------------------------------------------------------------------- Total 111 185 159 -------------------------------------------------------------------------------------------------------------------- Federal income taxes $ 471 $ 421 $ 630 ==================================================================================================================== Additional tax benefits (expense) attributable to employee stock plans allocated directly to shareholder's equity for the years ended December 31, 2003, 2002 and 2001 were $3 million, $(17) million and $21 million, respectively. 51 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) The net deferred tax liability at December 31, 2003 and 2002 was comprised of the tax effects of temporary differences related to the following assets and liabilities: --------------------------------------------------------------------------------------------------------------- ($ IN MILLIONS) 2003 2002 --------------------------------------------------------------------------------------------------------------- Deferred Tax Assets: Benefit, reinsurance and other reserves $574 $422 Operating lease reserves 52 57 Employee benefits 201 199 Other 392 289 ----------------------------------------------------------------------------------------------- ---------------- Total 1,219 967 ----------------------------------------------------------------------------------------------- ---------------- Deferred Tax Liabilities: Deferred acquisition costs and value of insurance in force (1,225) (1,097) Investments, net (1,795) (1,180) Other (229) (138) --------------------------------------------------------------------------------------------------------------- Total (3,249) (2,415) --------------------------------------------------------------------------------------------------------------- Net Deferred Tax Liability $(2,030) $(1,448) --------------------------------------------------------------------------------------------------------------- The Company and its subsidiaries file a consolidated federal income tax return with Citigroup. Federal income taxes are allocated to each member of the consolidated group, according to a Tax Sharing Agreement (the Agreement), on a separate return basis adjusted for credits and other amounts required by the Agreement. TIC had $52 million and $156 million payable to Citigroup at December 31, 2003 and 2002, respectively, related to the Agreement. At December 31, 2003 and 2002, the Company had no ordinary or capital loss carryforwards. The policyholders' surplus account, which arose under prior tax law, is generally that portion of the gain from operations that has not been subjected to tax, plus certain deductions. The balance of this account is approximately $932 million. Income taxes are not provided for on this amount because under current U.S. tax rules such taxes will become payable only to the extent such amounts are distributed as a dividend or exceed limits prescribed by federal law. Distributions are not currently contemplated from this account. At current rates the maximum amount of such tax would be approximately $326 million. 52 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) 8. SHAREHOLDER'S EQUITY SHAREHOLDER'S EQUITY AND DIVIDEND AVAILABILITY The Company's statutory net income, which includes the statutory net income of all insurance subsidiaries, was $1,104 million, $256 million and $330 million for the years ended December 31, 2003, 2002 and 2001, respectively. The Company's statutory capital and surplus was $7.6 billion and $6.9 billion at December 31, 2003 and 2002, respectively. Effective January 1, 2001, the Company began preparing its statutory basis financial statements in accordance with the National Association of Insurance Commissioners' ACCOUNTING PRACTICES AND PROCEDURES MANUAL - VERSION EFFECTIVE JANUARY 1, 2001, subject to any deviations prescribed or permitted by its domicilary insurance commissioners (see Permitted Statutory Accounting Practices in Note 1). The impact of this change on the Company's statutory capital and surplus was not significant. The impact of this change on statutory net income was $119 million in 2001, related to recording equity method investment earnings as unrealized gains versus net investment income. The Company is currently subject to various regulatory restrictions that limit the maximum amount of dividends available to be paid to its parent without prior approval of insurance regulatory authorities. A maximum of $845 million is available by the end of the year 2004 for such dividends without prior approval of the State of Connecticut Insurance Department, depending upon the amount and timing of the payments. In accordance with the Connecticut statute, TLAC, after reducing its unassigned funds (surplus) by 25% of the change in net unrealized capital gains, may not pay dividends during 2004 without prior approval of the State of Connecticut Insurance Department. Primerica may pay up to $242 million to TIC in 2004 without prior approval of the Commonwealth of Massachusetts Insurance Department. The Company paid dividends of $545 million, $586 million and $472 million in 2003, 2002 and 2001, respectively. In connection with the TPC IPO and distribution, the Company's additional paid-in capital increased $1,596 million during 2002 as follows: ($ IN MILLIONS) Citigroup Series YYY Preferred Stock $2,225 TLA Holdings LLC 142 Cash and other assets 189 Pension, postretirement, and post- employment benefits payable (279) Deferred tax assets 98 Deferred tax liabilities (779) ------ $1,596 ====== See Note 14. 53 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) 8. SHAREHOLDER'S EQUITY ACCUMULATED OTHER CHANGES IN EQUITY FROM NONOWNER SOURCES, NET OF TAX Changes in each component of Accumulated Other Changes in Equity from Nonowner Sources were as follows: NET UNREALIZED ACCUMULATED OTHER GAIN/LOSS FOREIGN CURRENCY DERIVATIVE CHANGES IN EQUITY ON INVESTMENT TRANSLATION INSTRUMENTS AND FROM NONOWNER ($ IN MILLIONS) SECURITIES ADJUSTMENTS HEDGING ACTIVITIES SOURCES - ------------------------------------------------------------------------------------------------------------------------------------ BALANCE, JANUARY 1, 2001 $ 104 $ -- $ -- $ 104 Cumulative effect of change in accounting for derivative instruments and hedging activities, net of tax of $(16) 14 -- (43) (29) Unrealized gains on investment securities, net of tax of $74 138 -- -- 138 Less: Reclassification adjustment for gains included in net income, net of tax of $(38) (70) -- -- (70) Foreign currency translation adjustment, net of tax of $(2) -- (3) -- (3) Less: Derivative instrument hedging activity losses, net of tax of $(35) -- -- (66) (66) - ------------------------------------------------------------------------------------------------------------------------------------ PERIOD CHANGE 82 (3) (109) (30) - ------------------------------------------------------------------------------------------------------------------------------------ BALANCE, DECEMBER 31, 2001 186 (3) (109) 74 Unrealized gains on investment securities, net of tax of $167 311 -- -- 311 Add: Reclassification adjustment for losses included in net income, net of tax of $78 144 -- -- 144 Foreign currency translation adjustment, net of tax of $2 -- 3 -- 3 Less: Derivative instrument hedging activity losses, net of tax of $(42) -- -- (78) (78) - ------------------------------------------------------------------------------------------------------------------------------------ PERIOD CHANGE 455 3 (78) 380 - ------------------------------------------------------------------------------------------------------------------------------------ BALANCE, DECEMBER 31, 2002 641 -- (187) 454 - ------------------------------------------------------------------------------------------------------------------------------------ Unrealized gains on investment securities, net of tax of $407 793 -- -- 793 Add: Reclassification adjustment for losses included in net income, net of tax of $13 25 -- -- 25 Foreign currency translation adjustment, net of tax of $3 -- 4 -- 4 Add: Derivative instrument hedging activity gains, net of tax of $46 -- -- 84 84 - ------------------------------------------------------------------------------------------------------------------------------------ PERIOD CHANGE 818 4 84 906 - ------------------------------------------------------------------------------------------------------------------------------------ BALANCE, DECEMBER 31, 2003 $ 1,459 $ 4 $ (103) $ 1,360 - ------------------------------------------------------------------------------------------------------------------------------------ 54 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) 9. BENEFIT PLANS PENSION AND OTHER POSTRETIREMENT BENEFITS The Company participates in a qualified, noncontributory defined benefit pension plan sponsored by Citigroup. The Company's share of the expense related to this plan was insignificant in 2003, 2002 and 2001. The Company also participates in a non-qualified, noncontributory defined benefit pension plan sponsored by Citigroup. During 2002, the Company assumed TPC's share of the non-qualified pension plan related to inactive employees of the former Travelers Insurance entities as part of the TPC spin-off. The Company's share of net expense for this plan was $5 million in 2003, $10 million in 2002, and insignificant in 2001. In addition, the Company provides certain other postretirement benefits to retired employees through a plan sponsored by Citigroup. The Company assumed TPC's share of the postretirement benefits related to inactive employees of the former Travelers Insurance entities during 2002 as part of the TPC spin-off. The Company's share of net expense for the other postretirement benefit plans was $28 million in 2003, $18 million in 2002 and not significant for 2001. 401(k) SAVINGS PLAN Substantially all of the Company's employees are eligible to participate in a 401(k) savings plan sponsored by Citigroup. The Company's expenses in connection with the 401(k) savings plan were not significant in 2003, 2002 and 2001. See Note 13. 10. LEASES Most leasing functions for the Company are administered by a Citigroup subsidiary. Net rent expense for the Company was $21 million, $24 million, and $26 million in 2003, 2002 and 2001, respectively. ---------------------------------------------------------------------------- YEAR ENDING DECEMBER 31, MINIMUM OPERATING MINIMUM CAPITAL ($ IN MILLIONS) RENTAL PAYMENTS RENTAL PAYMENTS ---------------------------------------------------------------------------- 2004 $ 47 $ 5 2005 52 5 2006 58 5 2007 58 6 2008 58 6 Thereafter 83 18 ---------------------------------------------------------------------------- Total Rental Payments $355 $45 ============================================================================ Future sublease rental income of approximately $60 million will partially offset these commitments. Also, the Company will be reimbursed for 50%, totaling $135 million through 2011, of the rental expense for a particular lease by an affiliate. 55 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) 11. DERIVATIVE FINANCIAL INSTRUMENTS AND FAIR VALUE OF FINANCIAL INSTRUMENTS DERIVATIVE FINANCIAL INSTRUMENTS The Company uses derivative financial instruments, including financial futures contracts, swaps, options and forward contracts, as a means of hedging exposure to interest rate changes, equity price changes, credit and foreign currency risk. The Company also uses derivative financial instruments to enhance portfolio income and replicate cash market investments. The Company, through Tribeca Citigroup Investments Ltd., holds and issues derivative instruments in conjunction with these investment strategies. The Company uses exchange traded financial futures contracts to manage its exposure to changes in interest rates that arise from the sale of certain insurance and investment products, or the need to reinvest proceeds from the sale or maturity of investments. To hedge against adverse changes in interest rates, the Company enters long or short positions in financial futures contracts, which offset asset price changes resulting from changes in market interest rates until an investment is purchased, or a product is sold. Futures contracts are commitments to buy or sell at a future date a financial instrument, at a contracted price, and may be settled in cash or through delivery. The Company uses equity option contracts to manage its exposure to changes in equity market prices that arise from the sale of certain insurance products. To hedge against adverse changes in the equity market prices, the Company enters long positions in equity option contracts with major financial institutions. These contracts allow the Company, for a fee, the right to receive a payment if the Standard and Poor's 500 Index falls below agreed upon strike prices. Currency option contracts are used on an ongoing basis to hedge the Company's exposure to foreign currency exchange rates that result from the Company's direct foreign currency investments. To hedge against adverse changes in exchange rates, the Company enters into contracts that give it the right, but not the obligation, to sell the foreign currency within a limited time at a contracted price that may also be settled in cash, based on differentials in the foreign exchange rate. These contracts cannot be settled prior to maturity. The Company enters into interest rate swaps in connection with other financial instruments to provide greater risk diversification and better match assets and liabilities. Under interest rate swaps, the Company agrees with other parties to exchange, at specified intervals, the difference between fixed rate and floating rate interest amounts calculated by reference to an agreed upon notional principal amount. The Company also enters into basis swaps in which both legs of the swap are floating with each based on a different index. Generally, no cash is exchanged at the outset of the contract and no principal payments are made by either party. A single net payment is usually made by one counterparty at each due date. The Company enters into currency swaps in connection with other financial instruments to provide greater risk diversification and better match assets purchased in U.S. Dollars with a corresponding liability originated in a foreign currency. Under currency swaps, the Company agrees with other parties to exchange, at specified intervals, foreign currency for U.S. Dollars. Generally, there is an exchange of foreign currency for U.S. Dollars at the outset of the contract based upon prevailing foreign exchange rates. Swap agreements are not exchange traded so they are subject to the risk of default by the counterparty. Forward contracts are used on an ongoing basis to hedge the Company's exposure to foreign currency exchange rates that result from the net investment in the Company's Canadian operations as well as direct 56 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) foreign currency investments. To hedge against adverse changes in exchange rates, the Company enters into contracts to exchange foreign currency for U.S. Dollars with major financial institutions. These contracts cannot be settled prior to maturity. At the maturity date the Company must purchase the foreign currency necessary to settle the contracts. The Company enters into credit default swaps in conjunction with a fixed income investment to reproduce the investment characteristics of a different investment. The Company will also enter credit default swaps to reduce exposure to certain corporate debt security investment exposures that it holds. Under credit default swaps, the Company agrees with other parties to receive or pay, at specified intervals, fixed or floating rate interest amounts calculated by reference to an agreed notional principal amount in exchange for the credit default risk of a specified bond. Swap agreements are not exchange traded so they are subject to the risk of default by the counterparty. Several of the Company's hedging strategies do not qualify or are not designated as hedges for accounting purposes. This can occur when the hedged item is carried at fair value with changes in fair value recorded in earnings, the derivative contracts are used in a macro hedging strategy, the hedge is not expected to be highly effective, or structuring the hedge to qualify for hedge accounting is too costly or time consuming. The Company monitors the creditworthiness of counterparties to these financial instruments by using criteria of acceptable risk that are consistent with on-balance sheet financial instruments. The controls include credit approvals, credit limits and other monitoring procedures. Additionally, the Company enters into collateral agreements with its derivative counterparties. As of December 31, 2003, the Company held collateral under these contracts amounting to approximately $96.9 million. The following table summarizes certain information related to the Company's hedging activities for the years ended December 31, 2003 and 2002: Year Ended Year Ended In millions of dollars December 31, 2003 December 31, 2002 --------------------------------------------------------------------------- Hedge ineffectiveness recognized related to fair value hedges $(23.2) $(18.3) Hedge ineffectiveness recognized related to cash flow hedges (3.4) 14.8 Net loss recorded in accumulated other changes in equity from nonowner sources related to net investment hedges (33.6) (8.4) Net loss from economic hedges recognized in earnings (1.6) (32.8) During the year ended December 31, 2002 the Company recorded a gain of $.3 million from discontinued forecasted transactions. During the year ended December 31, 2003 there were no discontinued forecasted transactions. The amount expected to be reclassified from accumulated other changes in equity from nonowner sources into pre-tax earnings within twelve months from December 31, 2003 is $(90.4) million. 57 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) FINANCIAL INSTRUMENTS WITH OFF-BALANCE SHEET RISK In the normal course of business, the Company issues fixed and variable rate loan commitments and has unfunded commitments to partnerships and joint ventures. All of these commitments are to unaffiliated entities. The off-balance sheet risk of fixed and variable rate loan commitments was $253.5 million and $240.9 million at December 31, 2003 and 2002, respectively. The Company had unfunded commitments of $527.8 million and $630.0 million to these partnerships at December 31, 2003 and 2002, respectively. FAIR VALUE OF CERTAIN FINANCIAL INSTRUMENTS The Company uses various financial instruments in the normal course of its business. Certain insurance contracts are excluded by SFAS No. 107, "Disclosure about Fair Value of Financial Instruments," and therefore are not included in the amounts discussed. At December 31, 2003 and 2002, investments in fixed maturities had a carrying value and a fair value of $42.3 billion and $36.4 billion, respectively. See Notes 1 and 3. At December 31, 2003, mortgage loans had a carrying value of $1.9 billion and a fair value of $2.0 billion and at year-end 2002 had a carrying value of $2.0 billion and a fair value of $2.2 billion. In estimating fair value, the Company used interest rates reflecting the current real estate financing market. Included in other invested assets are 2,225 shares of Citigroup Cumulative Preferred Stock Series YYY, carried at cost of $2,225 million at December 31, 2003 and 2002, acquired as a contribution from TPC. This Series YYY Preferred Stock pays cumulative dividends at 6.767%, has a liquidation value of $1 million per share and has perpetual duration, is not subject to a sinking fund or mandatory redemption but may be optionally redeemed by Citigroup at any time on or after February 27, 2022. Dividends totaling $151 million and $125 million were received in 2003 and 2002, respectively. There is no established market for this investment and it is not practicable to estimate the fair value of the preferred stock. Included in other invested assets are 987 shares of Citigroup Cumulative Preferred Stock Series YY, carried at cost of $987 million at December 31, 2003 and 2002. This Series YY Preferred Stock pays cumulative dividends at 5.321%, has a liquidation value of $1 million per share, and has perpetual duration, is not subject to a sinking fund or mandatory redemption but may be optionally redeemed by Citigroup at any time on or after December 22, 2018. Dividends totaling $53 million were received during each of 2003, 2002 and 2001. There is no established market for this investment and it is not practicable to estimate the fair value of the preferred stock. At December 31, 2003, contractholder funds with defined maturities had a carrying value of $13.5 billion and a fair value of $13.7 billion, compared with a carrying value and a fair value of $12.5 billion and $13.3 billion at December 31, 2002. The fair value of these contracts is determined by discounting expected cash flows at an interest rate commensurate with the Company's credit risk and the expected timing of cash flows. Contractholder funds without defined maturities had a carrying value of $13.1 billion and a fair value of $12.8 billion at December 31, 2003, compared with a carrying value of $11.1 billion and a fair value of $10.7 billion at December 31, 2002. These contracts generally are valued at surrender value. The carrying values of $698 million and $321 million of financial instruments classified as other assets approximated their fair values at December 31, 2003 and 2002, respectively. The carrying value of $2.5 billion and $1.5 billion of financial instruments classified as other liabilities at December 31, 2003 and 2002 58 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) also approximated their fair values at both December 31, 2003 and 2002. Fair value is determined using various methods, including discounted cash flows, as appropriate for the various financial instruments. Both the assets and liabilities of separate accounts providing a guaranteed return had a carrying value and a fair value of $350 million at December 31, 2003, compared with a carrying value and a fair value of $511 million at December 31, 2002. The carrying values of cash, trading securities and trading securities sold not yet purchased are carried at fair value. The carrying values of short-term securities and investment income accrued approximated their fair values. The carrying value of policy loans, which have no defined maturities, is considered to be fair value. 12. COMMITMENTS AND CONTINGENCIES LITIGATION In 2003, several issues in the mutual fund and variable insurance product industries have come under the scrutiny of federal and state regulators. Like many other companies in our industry, the Company has received a request for information from the Securities and Exchange Commission (SEC) and a subpoena from the New York Attorney General regarding market timing and late trading. In March 2004 the SEC requested additional information about the Company's variable product operations on market timing, late trading and revenue sharing. The Company is cooperating fully with all of these reviews and is not able to predict their outcomes. The Company is a defendant or co-defendant in various litigation matters in the normal course of business. These include civil actions, arbitration proceedings and other matters arising in the normal course of business out of activities as an insurance company, a broker and dealer in securities or otherwise. In the opinion of the Company's management, the ultimate resolution of these legal proceedings would not be likely to have a material adverse effect on the Company's consolidated results of operations, financial condition or liquidity. OTHER The Company is a member of the Federal Home Loan Bank of Boston (the Bank), and in this capacity has entered into a funding agreement (the agreement) with the Bank where a blanket lien has been granted to collateralize the Bank's deposits. The Company maintains control of these assets, and may use, commingle, encumber or dispose of any portion of the collateral as long as there is no event of default and the remaining qualified collateral is sufficient to satisfy the collateral maintenance level. The agreement further states that upon any event of default, the Bank's recovery is limited to the amount of the member's outstanding funding agreement. The amount of the Company's liability for funding agreements with the Bank as of December 31, 2003 is $1 billion, included in contractholder funds. The Company holds $50 million of common stock of the Bank, included in equity securities. The Company has provided a guarantee on behalf of Citicorp International Life Insurance Company, Ltd. (CILIC), an affiliate. The Company has guaranteed to pay claims up to $1 billion of life insurance coverage for CILIC. This guarantee takes effect if CILIC cannot pay claims because of insolvency, liquidation or rehabilitation. Life insurance coverage in force under this guarantee at December 31, 2003 is $61 million. The Company does not hold any collateral related to this guarantee. 59 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) 13. RELATED PARTY TRANSACTIONS Citigroup and certain of its subsidiaries provide investment management and accounting services, payroll, internal auditing, benefit management and administration, property management and investment technology services to the Company as of December 31, 2003. At December 31, 2001 the majority of these services were provided by either Citigroup and its subsidiaries or TPC. The Company paid Citigroup and its subsidiaries $55.3 million, $56.9 million and $43.6 million in 2003, 2002 and 2001, respectively, for these services. The Company paid TPC $4.9 million, $33.6 million and $30.0 million in 2003, 2002 and 2001, respectively, for these services. The amounts due to affiliates related to these services, included in other liabilities at December 31, 2003 and 2002, were insignificant. See Note 14. The Company has received reimbursements from Citigroup and its affiliates related to the Company's increased benefit and lease expenses after the TPC spin-off. These reimbursements totaled $34.3 million in 2003 and $15.5 million in 2002. The Company maintains a short-term investment pool in which its insurance affiliates participate. The position of each company participating in the pool is calculated and adjusted daily. At December 31, 2003 and 2002, the pool totaled approximately $3.8 billion and $4.2 billion, respectively. The Company's share of the pool amounted to $3.3 billion and $3.8 billion at December 31, 2003 and 2002, respectively, and is included in short-term securities in the consolidated balance sheets. At December 31, 2003 and 2002, the Company had outstanding loaned securities to its affiliate Smith Barney (SB), a division of Citigroup Global Markets, Inc., of $238.5 million and $267.1 million, respectively. Included in other invested assets is a $3.2 billion investment in Citigroup Preferred Stock at December 31, 2003 and 2002, carried at cost. Dividends received on these investments were $204 million in 2003, $178 million in 2002 and $53 million in 2001. See Note 11. The Company had investments in an affiliated joint venture, Tishman Speyer, in the amount of $166.3 million and $186.1 million at December 31, 2003 and 2002, respectively. Income of $18.6 million, $99.7 million and $65.5 million was earned on these investments in 2003, 2002 and 2001, respectively. The Company also had an investment in Greenwich Street Capital Partners I, an affiliated private equity investment, in the amount of $48.3 million and $23.6 million at December 31, 2003 and 2002, respectively. Income (loss) of $33.9 million, $0 million and $(41.6) million were earned on this investment in 2003, 2002 and 2001, respectively. In the ordinary course of business, the Company purchases and sells securities through affiliated broker-dealers. These transactions are conducted on an arm's-length basis. The Company markets deferred annuity products and life insurance through SB. Annuity deposits related to these products were $835 million, $1.0 billion, and $1.5 billion in 2003, 2002 and 2001, respectively. Life premiums were $114.9 million, $109.7 million and $96.5 million in 2003, 2002 and 2001, respectively. Commissions and fees paid to SB were $70.3 million, $77.0 million and $84.6 million in 2003, 2002 and 2001, respectively. 60 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) The Company also markets individual annuity and life insurance through CitiStreet Retirement Services, a division of CitiStreet LLC, (CitiStreet), a joint venture between Citigroup and State Street Bank. Deposits received from CitiStreet were $1.4 billion in 2003 and $1.6 billion in each of 2002 and 2001. Commissions and fees paid to CitiStreet were $52.9 million, $54.0 million and $59.1 million in 2003, 2002 and 2001, respectively. The Company markets individual annuity products through an affiliate Citibank, N.A. (together with its subsidiaries, Citibank). Deposits received from Citibank were $357 million, $321 million and $564 million in 2003, 2002 and 2001, respectively. Commissions and fees paid to Citibank were $29.8 million, $24.0 million and $37.2 million in 2003, 2002 and 2001, respectively. Primerica Financial Services (PFS), an affiliate, is a distributor of products for TLA. PFS sold $714 million, $787 million and $901 million of individual annuities in 2003, 2002 and 2001, respectively. Commissions and fees paid to PFS were $58.1 million, $60.4 million and $67.8 million in 2003, 2002 and 2001, respectively. Primerica Life has entered into a General Agency Agreement with PFS that provides that PFS will be Primerica Life's general agent for marketing all insurance of Primerica Life. In consideration of such services, Primerica Life agreed to pay PFS marketing fees of no less than $10 million per year based upon U.S. gross direct premiums received by Primerica Life. In each of 2003, 2002, and 2001 the fees paid by Primerica Life were $12.5 million. The Company sells structured settlement annuities to the property-casualty subsidiaries of TPC. See Note 14. TIC has made a solvency guarantee for an affiliate, CILIC. See Note 12. The Company participates in a stock option plan sponsored by Citigroup that provides for the granting of stock options in Citigroup common stock to officers and other employees. To further encourage employee stock ownership, Citigroup introduced the WealthBuilder stock option program during 1997 and the Citigroup Ownership Program in 2001. Under these programs, all employees meeting established requirements have been granted Citigroup stock options. During 2001, Citigroup introduced the Citigroup 2001 Stock Purchase Program for new employees, which allowed eligible employees of Citigroup, including the Company's employees, to enter into fixed subscription agreements to purchase shares at the market value on the date of the agreements. During 2003 Citigroup introduced the Citigroup 2003 Stock Purchase Program, which allowed eligible employees of Citigroup, including the Company's employees, to enter into fixed subscription agreements to purchase shares at the lesser of the market value on the first date of the offering period or the market value at the close of the offering period. Enrolled employees are permitted to make one purchase prior to the expiration date. The Company's charge to income for these plans was insignificant in 2003, 2002 and 2001. The Company also participates in the Citigroup Capital Accumulation Program. Participating officers and other employees receive a restricted stock award in the form of Citigroup common stock. These restricted stock awards generally vest after a three-year period and, except under limited circumstances, the stock can not be sold or transferred during the restricted period by the participant, who is required to render service to the Company during the restricted period. The Company's charge to income for this program was insignificant in 2003, 2002 and 2001. 61 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) Unearned compensation expense associated with the Citigroup restricted common stock grants, which represents the market value of Citigroup's common stock at the date of grant, is included in other assets in the consolidated balance sheet and is recognized as a charge to income ratably over the vesting period. The Company's charge to income was insignificant during 2003, 2002 and 2001. 14. TRAVELERS PROPERTY CASUALTY SPIN-OFF On March 27, 2002, TPC, the Company's parent at December 31, 2001, completed its IPO. On August 20, 2002, Citigroup made a tax-free distribution to its stockholders of a majority portion of its remaining interest in TPC. Prior to the IPO the following transactions occurred: o The common stock of the Company was distributed by TPC to CIHC so the Company would remain an indirect wholly owned subsidiary of Citigroup. o The Company sold its home office buildings in Hartford, Connecticut and a building housing TPC's information systems in Norcross, Georgia to TPC for $68 million. o TLA Holdings LLC, a non-insurance subsidiary valued at $142 million, was contributed to the Company by TPC. o The Company assumed pension, postretirement and post employment benefits payable to all inactive employees of the former Travelers Insurance entities and received $189 million of cash and other assets from TPC to offset these benefit liabilities. In March 2003, TPC paid the Company $22.6 million as a settlement for these benefit-related liabilities. o The Company received 2,225 shares of Citigroup's 6.767% Cumulative Preferred Stock, Series YYY, with a par value of $1.00 per share and a liquidation value of $1 million per share as a contribution from TPC. At December 31, 2001, TPC and its subsidiaries were affiliates of the Company and provided certain services to the Company. These services included data processing, facilities management, banking and financial functions, benefits administration and others. During 2002, the Company began phasing out these services. The Company still receives certain services from TPC on a contract basis. The Company paid TPC $4.9 million, $33.6 million and $30.0 million in 2003, 2002 and 2001, respectively, for these services. The Company sells structured settlement annuities to the property-casualty insurance subsidiaries of TPC. Such premiums and deposits were $159 million and $194 million for 2002 and 2001, respectively. The Company has a license from TPC to use the names "Travelers Life & Annuity," "The Travelers Insurance Company," "The Travelers Life and Annuity Company" and related names in connection with the Company's business. 62 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED) 15. RECONCILIATION OF NET INCOME TO NET CASH PROVIDED BY OPERATING ACTIVITIES The following table reconciles net income to net cash provided by operating activities: ----------------------------------------------------------------------------------------- FOR THE YEAR ENDED DECEMBER 31, 2003 2002 2001 ($ IN MILLIONS) ----------------------------------------------------------------------------------------- Net Income $ 1,358 $ 1,082 $ 1,281 Adjustments to reconcile net income to net cash provided by operating activities: Realized (gains) losses (37) 322 (125) Deferred federal income taxes 58 185 159 Amortization of deferred policy acquisition costs 501 393 379 Additions to deferred policy acquisition costs (960) (879) (851) Investment income (503) (119) (493) Premium balances 8 (7) 7 Insurance reserves and accrued expenses 832 493 686 Other (443) 237 (402) ----------------------------------------------------------------------------------------- Net cash provided by operations $ 814 $ 1,068 $ 1,280 ----------------------------------------------------------------------------------------- 16. NON-CASH INVESTING AND FINANCING ACTIVITIES In 2003, significant non-cash investing and financing activities include the acquisition of real estate through foreclosures of mortgage loans amounting to $129 million. In 2002, these activities include the contribution of $2,225 million of Citigroup YYY Preferred Stock and related deferred tax liability of $779 million; a $17 million COLI asset and $98 million deferred tax asset related to the transfer of $279 million of pension and postretirement benefits, transferred for $172 million cash; and the contribution of a non-insurance company, TLA Holdings, LLC, for $142 million. In 2001, these activities were insignificant. 63 ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE. None. ITEM 9A. CONTROLS AND PROCEDURES DISCLOSURE CONTROLS AND PROCEDURES The Company's management, with the participation of the Company's Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of the Company's disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended ("Exchange Act")) as of the end of the period covered by this report. Based on such evaluation, the Company's Chief Executive Officer and Chief Financial Officer have concluded that, as of the end of such period, the Company's disclosure controls and procedures are effective in recording, processing, summarizing and reporting, on a timely basis, information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act. INTERNAL CONTROL OVER FINANCIAL REPORTING There have not been any changes in the Company's internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the fiscal quarter ended December 31, 2003 that have materially affected, or are reasonably likely to materially affect, the Company's internal control over financial reporting. PART III ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT. Omitted pursuant to General Instruction I(2)(c) of Form 10-K. ITEM 11. EXECUTIVE COMPENSATION. Omitted pursuant to General Instruction I(2)(c) of Form 10-K. ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT. Omitted pursuant to General Instruction I(2)(c) of Form 10-K. ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS. Omitted pursuant to General Instruction I(2)(c) of Form 10-K. ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES During 2003 the Securities and Exchange Commission (SEC) changed the definitions of certain terms used by public companies to categorize and disclose various types of services performed by independent auditors. The following is a description of the fees earned by KPMG for services rendered to the Company for the years ended December 31, 2003 and 2002: 64 AUDIT FEES: Audit fees include fees paid by the Company to KPMG in connection with the annual audit of the Company's consolidated financial statements, KPMG's audits of subsidiary financial statements and KPMG's review of the Company's interim financial statements. Audit fees also include fees for services performed by KPMG that are closely related to the audit and in many cases could only be provided by the Company's independent auditors. Such services include comfort letters and consents related to SEC registration statements and other capital raising activities and certain reports relating to the Company's regulatory filings, reports on internal control reviews required by regulators, due diligence on completed acquisitions, accounting advice on completed transactions, and certain forensic services in connection with audit services. The aggregate fees earned by KPMG for audit services rendered to the Company and its subsidiaries for the years ended December 31, 2003 and December 31, 2002 totaled approximately $1.3 million and $1.1 million, respectively. AUDIT RELATED FEES: Audit related services include due diligence services related to contemplated mergers and acquisitions, accounting consultations, internal control reviews not required by regulators, securitization related services, employee benefit plan audits and certain attest services as well as certain agreed upon procedures. The aggregate fees earned by KPMG for audit related services rendered to the Company and its subsidiaries for the years ended December 31, 2003 and December 31, 2002 were $37 thousand and $40 thousand, respectively. TAX FEES: Tax fees include corporate tax compliance, counsel and advisory services as well as expatriate tax services. The Company did not incur any charges from KPMG for tax related services rendered to the Company and its subsidiaries for the years ended December 31, 2003 and December 31, 2002. ALL OTHER FEES: The Company did not incur any charges from KPMG for other services rendered to the Company and its subsidiaries for matters such as general consulting for the years ended December 31, 2003 and December 31, 2002. FINANCIAL INFORMATION SYSTEMS DESIGN AND IMPLEMENTATION FEES: The Company did not engage KPMG to provide advice to the Company regarding financial information systems design and implementation during the years ended December 31, 2003 and December 31, 2002. APPROVAL OF INDEPENDENT AUDITOR SERVICES AND FEES Citigroup's audit and risk management committee has consistently reviewed and approved all fees charged by Citigroup's independent auditors, and actively monitored the relationship between audit and non-audit services provided. The audit and risk management committee has concluded that the provision of services by KPMG was consistent with the maintenance of the external auditors' independence in the conduct of its auditing functions. Effective January 1, 2003, Citigroup adopted a policy that it and its subsidiaries would no longer engage its primary independent auditors for non-audit services other than "audit related services," as defined by the SEC, certain tax services, and other permissible non-audit services as specifically approved by the chair of the audit and risk management committee and presented to the full committee at its next regular meeting. Under the Citigroup policy approved by the audit and risk management committee, the committee must pre-approve all services provided by Citigroup's independent auditors and fees charged. The committee will consider annually the provision of audit services and, if appropriate, pre-approve certain defined audit fees, audit related fees, tax fees and other fees with specific dollar value limits for each category of service. The audit and risk management committee will also consider on a case by case basis and, if appropriate, approve specific engagements that are not otherwise pre-approved. Any proposed engagement that does not fit within the definition of a pre-approved service may be presented to the chair of the audit and risk management committee for approval and to the full audit and risk management committee at its next regular meeting. The policy includes limitations on hiring of partners or other professional employees of KPMG that require adjustments to KPMG 's audit approach if there is any apparent conflict, and at all times we are mindful of the independence requirements of the SEC in considering employment of these individuals. Administration of the policy is centralized within, and monitored by, Citigroup senior corporate financial management, which reports throughout the year to the audit and risk management committee. 65 PART IV ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K. (a) Documents filed: (1) Financial Statements. See index on page 18 of this report. (2) Financial Statement Schedules. See index on page 69 of this report. (3) Exhibits. See Exhibit Index on page 67. (b) Reports on Form 8-K: None 66 EXHIBIT INDEX EXHIBIT NO. DESCRIPTION 3. Articles of Incorporation and By-Laws a) Charter of The Travelers Insurance Company (the "Company"), as effective October 19, 1994, incorporated by reference to Exhibit 3.01 to the Company's Quarterly Report on Form 10-Q for the fiscal quarter ended September 30, 1994 (File No. 33-33691) (the "Company's September 30, 1994 10-Q"). b) By-laws of the Company, as effective October 20, 1994, incorporated by reference to Exhibit 3.02 to the Company's September 30, 1994 10-Q. 10.01 Lease for office space in Hartford, Connecticut dated as of April 2, 1996, by and between the Company and The Travelers Indemnity Company, incorporated by reference to Exhibit 10.14 to the Annual Report on Form 10-K of Travelers Property Casualty Corp. for the fiscal year ended December 31, 1996 (file No. 1-14328). 10.02 Trademark License Agreement between Travelers Property Casualty Corp. and The Travelers Insurance Company, effective as of August 20, 2002, incorporated by reference to Exhibit 10.01 to the Company's Quarterly Report on form 10-Q for the fiscal quarter ended September 30, 2002. 10.03 Lease for office space at Cityplace, Hartford, Connecticut, dated March 28, 1996, by and between Aetna Life and Casualty Company and The Travelers Indemnity Company, (the "Cityplace Lease"), incorporated by reference to Exhibit 10.10 to the Registration Statement on Form S-1 of Travelers Insurance Group Holdings Inc. (then known as Travelers/Aetna Property Casualty Corp.) on April 22, 1996 (File No. 333-2254). 10.04 First Amendment, dated May 15, 2001, by and between Aetna Inc. (formerly Aetna Life and Casualty Company) as Landlord and The Travelers Indemnity Company, as Tenant, with respect to the Cityplace Lease, incorporated by reference to Exhibit 10.04 to the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2002. 10.05 Assignment and Assumption Agreement dated as of August 19, 2002, by and between The Travelers Indemnity Company as Assignor and the Company as Assignee, with respect to the Cityplace Lease, incorporated by reference to Exhibit 10.05 to the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2002. 14.01 Citigroup Code of Ethics for Financial Professionals, incorporated by reference to Exhibit 14.01 to the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2002. 21. Subsidiaries of the Registrant: Omitted pursuant to General Instruction I (2)(b) of Form 10-K. 31.01+ Certification of chief financial officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 31.02+ Certification of chief executive officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 32.01+ Certification Pursuant to 18 USC Section 1350. - ------------- +Filed herewith 67 SIGNATURES Pursuant to the requirements of Section 13 or 15 (d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on the 22nd day of March, 2004. THE TRAVELERS INSURANCE COMPANY (Registrant) By: /s/ Glenn D. Lammey ------------------- Glenn D. Lammey Executive Vice President, Chief Financial Officer and Chief Accounting Officer (Principal Financial Officer and Principal Accounting Officer) Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the following persons on behalf of the registrant and in the capacities indicated on the 22nd day of March, 2004. SIGNATURE CAPACITY /s/ George C. Kokulis Director and Chief Executive Officer - --------------------- (Principal Executive Officer) (George C. Kokulis) /s/ Glenn D. Lammey Director, Chief Financial Officer and - ------------------- Chief Accounting Officer (Glenn D. Lammey) (Principal Financial Officer and Principal Accounting Officer) /s/ Kathleen L. Preston Director - ----------------------- (Kathleen L. Preston) /s/ Marla Berman Lewitus Director - ------------------------ (Marla Berman Lewitus) Supplemental Information to be Furnished With Reports Filed Pursuant to Section 15(d) of the Act by Registrants Which Have Not Registered Securities pursuant to Section 12 of the Act: NONE No Annual Report to Security Holders covering the registrant's last fiscal year or proxy material with respect to any meeting of security holders has been sent, or will be sent, to security holders. 68 INDEX TO FINANCIAL STATEMENTS AND FINANCIAL STATEMENT SCHEDULES PAGE The Travelers Insurance Company and Subsidiaries Independent Auditors' Report * Consolidated Statements of Income * Consolidated Balance Sheets * Consolidated Statements of Changes In Shareholder's Equity * Consolidated Statements of Cash Flows * Notes to Consolidated Financial Statements * Independent Auditors' Report 70 Schedule I - Summary of Investments - Other than Investments in Related Parties 2003 71 Schedule III - Supplementary Insurance Information 2001-2003 72 Schedule IV - Reinsurance 2001-2003 73 All other schedules are inapplicable for this filing. * See index on page 18 69 INDEPENDENT AUDITORS' REPORT The Board of Directors and Shareholder The Travelers Insurance Company: Under date of February 26, 2004, we reported on the consolidated balance sheets of The Travelers Insurance Company and subsidiaries as of December 31, 2003 and 2002, and the related consolidated statements of income, changes in shareholder's equity and cash flows for each of the years in the three-year period ended December 31, 2003, which are included in the Form 10-K. In connection with our audits of the aforementioned consolidated financial statements, we also audited the related consolidated financial statement schedules as listed in the accompanying index. These financial statement schedules are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statement schedules based on our audits. In our opinion, such financial statement schedules, when considered in relation to the basic consolidated financial statements taken as a whole, present fairly, in all material respects, the information set forth therein. As discussed in Note 1 to the consolidated financial statements, the Company changed its methods of accounting for variable interest entities in 2003, for goodwill and intangible assets in 2002, and for derivative instruments and hedging activities and for securitized financial assets in 2001. /s/KPMG LLP Hartford, Connecticut February 26, 2004 70 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES SCHEDULE I SUMMARY OF INVESTMENTS - OTHER THAN INVESTMENTS IN RELATED PARTIES DECEMBER 31, 2003 ($ IN MILLIONS) - ------------------------------------------------------------------------------------------------------------------------- TYPE OF INVESTMENT AMOUNT SHOWN IN COST VALUE BALANCE SHEET(1) - ------------------------------------------------------------------------------------------------------------------------- Fixed Maturities: Bonds: U.S. Government and government agencies and Authorities $ 6,487 $ 6,642 $ 6,642 States, municipalities and political subdivisions 379 398 398 Foreign governments 690 740 740 Public utilities 2,702 2,901 2,901 Convertible bonds and bonds with warrants attached 187 208 208 All other corporate bonds 29,519 31,260 31,260 - ------------------------------------------------------------------------------------------------------------------------- Total Bonds 39,964 42,149 42,149 Redeemable preferred stocks 155 174 174 - ------------------------------------------------------------------------------------------------------------------------- Total Fixed Maturities 40,119 42,323 42,323 - ------------------------------------------------------------------------------------------------------------------------- Equity Securities: Common Stocks: Banks, trust and insurance companies 14 16 16 Industrial, miscellaneous and all other 95 118 118 - ------------------------------------------------------------------------------------------------------------------------- Total Common Stocks 109 134 134 Nonredeemable preferred stocks 214 228 228 - ------------------------------------------------------------------------------------------------------------------------- Total Equity Securities 323 362 362 - ------------------------------------------------------------------------------------------------------------------------- Mortgage Loans 1,886 1,886 Real Estate Held For Sale 96 96 Policy Loans 1,135 1,135 Short-Term Securities 3,603 3,603 Trading Securities 1,707 1,707 Other Investments(2)(3)(4) 1,465 1,465 - ------------------------------------------------------------------------------------------------------------------------- Total Investments $50,334 $52,577 ========================================================================================================================= (1) Determined in accordance with methods described in Notes 1 and 3 of the Notes to Consolidated Financial Statements. (2) Excludes $3.2 billion of Citigroup Inc. preferred stock. See Note 13 of Notes to Consolidated Financial Statements. (3) Also excludes $415 million fair value of investment in affiliated partnership interests. (4) Includes derivatives marked to market and recorded at fair value in the balance sheet. 71 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES SCHEDULE III SUPPLEMENTARY INSURANCE INFORMATION ($ IN MILLIONS) - ------------------------------------------------------------------------------------------------------------------------------------ FUTURE POLICY BENEFITS, AMORTIZATION DEFERRED LOSSES, OTHER POLICY OF DEFERRED POLICY CLAIMS AND CLAIMS AND NET BENEFITS, POLICY OTHER ACQUISITION LOSS BENEFITS PREMIUM INVESTMENT CLAIMS AND ACQUISITION OPERATING PREMIUMS COSTS EXPENSES(1) PAYABLE REVENUE INCOME LOSSES(2) COSTS EXPENSES WRITTEN - ------------------------------------------------------------------------------------------------------------------------------------ 2003 Travelers Life & Annuity $2,361 $42,023 $532 $1,082 $2,743 $2,816 $266 $240 $1,093 Primerica 2,034 3,500 161 1,245 315 534 235 219 1,251 - ------------------------------------------------------------------------------------------------------------------------------------ Total $4,395 $45,523 $693 $2,327 $3,058 $3,350 $501 $459 $2,344 ==================================================================================================================================== 2002 Travelers Life & Annuity $2,043 $37,774 $461 $ 730 $2,646 $2,404 $174 $190 $ 729 Primerica 1,893 3,261 147 1,194 290 527 219 217 1,184 - ------------------------------------------------------------------------------------------------------------------------------------ Total $3,936 $41,035 $608 $1,924 $2,936 $2,931 $393 $407 $1,913 ==================================================================================================================================== 2001 Travelers Life & Annuity $1,672 $33,475 $368 $ 957 $2,530 $2,534 $171 $154 $ 955 Primerica 1,789 3,044 144 1,145 301 507 208 217 1,157 - ------------------------------------------------------------------------------------------------------------------------------------ Total $3,461 $36,519 $512 $2,102 $2,831 $3,041 $379 $371 $2,112 ==================================================================================================================================== (1) Includes contractholder funds. (2) Includes interest credited to contractholders. 72 THE TRAVELERS INSURANCE COMPANY AND SUBSIDIARIES SCHEDULE IV REINSURANCE ($ IN MILLIONS) - ------------------------------------------------------------------------------------------------------------------- PERCENTAGE OF CEDED TO OTHER ASSUMED FROM AMOUNT ASSUMED GROSS AMOUNT COMPANIES OTHER COMPANIES NET AMOUNT TO NET - ------------------------------------------------------------------------------------------------------------------- 2003 Life Insurance In Force $593,006 $356,298 $ 3,519 $240,227 1.4% Premiums: Life insurance $ 2,672 419 $ 1 $ 2,254 -- Accident and health insurance 308 235 -- 73 -- Property casualty 21 21 -- -- -- -------- -------- -------- -------- -------- Total Premiums $ 3,001 $ 675 $ 1 $ 2,327 -- ======== ======== ======== ======== ======== 2002 Life Insurance In Force $549,066 $321,940 $ 3,568 $230,694 1.5% Premiums: Life insurance $ 2,227 377 $ -- $ 1,850 -- Accident and health insurance 316 242 -- 74 -- Property casualty 109 109 -- -- -- -------- -------- -------- -------- -------- Total Premiums $ 2,652 $ 728 $ -- $ 1,924 -- ======== ======== ======== ======== ======== 2001 Life Insurance In Force $510,457 $285,696 $ 3,636 $228,397 1.6% Premiums: Life insurance $ 2,378 $ 352 $ -- $ 2,026 -- Accident and health insurance 321 246 1 76 -- Property casualty 180 180 -- -- -- -------- -------- -------- -------- -------- Total Premiums $ 2,879 $ 778 $ 1 $ 2,102 -- ======== ======== ======== ======== ======== 73 UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 ---------------------- FORM 10-K X ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF --- THE SECURITIES EXCHANGE ACT OF 1934 FOR THE FISCAL YEAR ENDED DECEMBER 31, 2003 OR --- TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM ______________ TO ________________ ---------------------- COMMISSION FILE NUMBER 33-58677 ---------------------- THE TRAVELERS LIFE AND ANNUITY COMPANY (EXACT NAME OF REGISTRANT AS SPECIFIED IN ITS CHARTER) CONNECTICUT 06-0904249 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) ONE CITYPLACE, HARTFORD, CONNECTICUT 06103-3415 (Address of principal executive offices) (Zip Code) (860) 308-1000 (Registrant's telephone number, including area code) Securities registered pursuant to Section 12(b) of the Act: None Securities registered pursuant to Section 12(g) of the Act: None Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes X No ----------- ----------- Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. Yes X No ----------- ----------- Indicate by checkmark whether the registrant is an accelerated filer (as defined in Exchange Act Rule 12b-2). Yes No X ----------- ----------- As of the date hereof, there were outstanding 30,000 shares of common stock, par value $100 per share, of the registrant, all of which were owned by The Travelers Insurance Company, an indirect wholly owned subsidiary of Citigroup Inc. REDUCED DISCLOSURE FORMAT The registrant meets the conditions set forth in General Instruction I(1)(a) and (b) of Form 10-K and is therefore filing this Form with the reduced disclosure format. DOCUMENTS INCORPORATED BY REFERENCE: NONE THE TRAVELERS LIFE AND ANNUITY COMPANY TABLE OF CONTENTS FORM 10-K ITEM NUMBER PART I PAGE 1. Business...................................................................................................2 2. Properties.................................................................................................4 3. Legal Proceedings..........................................................................................5 4. Submission of Matters to a Vote of Security Holders........................................................5 PART II 5. Market for Registrant's Common Equity and Related Stockholder Matters......................................5 6. Selected Financial Data....................................................................................5 7. Management's Discussion and Analysis of Financial Condition and Results of Operations......................5 7A. Quantitative and Qualitative Disclosures About Market Risk................................................11 8. Financial Statements and Supplementary Data...............................................................13 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure......................46 9A. Controls and Procedures...................................................................................46 PART III 10. Directors and Executive Officers of the Registrant........................................................47 11. Executive Compensation....................................................................................47 12. Security Ownership of Certain Beneficial Owners and Management............................................47 13. Certain Relationships and Related Transactions............................................................47 14. Principal Accountant Fees and Services....................................................................47 PART IV 15. Exhibits, Financial Statement Schedules, and Reports on Form 8-K..........................................49 Exhibit Index.............................................................................................50 Signatures ...............................................................................................51 Index to Financial Statements and Financial Statement Schedules...........................................52 THE TRAVELERS LIFE AND ANNUITY COMPANY ANNUAL REPORT ON FORM 10-K PART I ITEM 1. BUSINESS. GENERAL The Travelers Life and Annuity Company (the Company) is a wholly owned subsidiary of The Travelers Insurance Company (TIC), an indirect wholly owned subsidiary of Citigroup Inc. (Citigroup). Citigroup is a diversified global financial services holding company whose businesses provide a broad range of financial services to consumer and corporate customers around the world. The periodic reports of Citigroup and TIC provide additional business and financial information concerning those companies and their consolidated subsidiaries. On March 27, 2002, Travelers Property Casualty Corp. (TPC), TIC's parent at December 31, 2001, completed its initial public offering (IPO). On August 20, 2002, Citigroup made a tax-free distribution of the majority of its remaining interest in TPC to Citigroup's stockholders. Prior to the IPO, the common stock of TIC was distributed by TPC to Citigroup Insurance Holding Corporation (CIHC) so that TIC and the Company would remain indirect wholly owned subsidiaries of Citigroup. TIC has a license from TPC to use the names "Travelers Life & Annuity," "The Travelers Insurance Company," "The Travelers Life and Annuity Company" and related names in connection with the Company's business. The Company is a stock insurance company chartered in 1973 in the State of Connecticut and has been continuously engaged in the insurance business since that time. The Company is licensed to conduct life and annuity insurance business in all the states except New York. The Company is also licensed to conduct life and annuity insurance business in the District of Columbia and Puerto Rico. The Company offers individual annuity and life insurance products to individuals and small businesses. Among the range of individual annuity products offered are deferred fixed and variable annuities and payout annuities. Individual life insurance products include term, universal and variable life insurance. These products are distributed primarily through Smith Barney (SB), a division of Citigroup Global Markets Inc., and Primerica Financial Services (PFS), both affiliates of the Company. Individual annuity sales by SB accounted for 32% of total individual annuity sales in 2003 and 2002. Sales by PFS accounted for 29% and 26% in 2003 and 2002, respectively. In addition, the Company distributes these products through CitiStreet Retirement Services, a division of CitiStreet LLC, (CitiStreet) and Citibank, N.A. (Citibank), also affiliates of the Company, a nationwide network of independent agents and the outside broker-dealer channel. In the past, the Company offered group pension close-out business. The Company no longer actively markets this product and all new sales are reported in TIC. Periodically, premiums are collected from the business that remains on the books. Reserves related to this block of business remain recorded in the Company's balance sheets. The Company has assets held in a separate account related to reserves on structured settlement contracts that provide guarantees for the contractholders independent of the investment performance of the separate account assets. The assets held in this separate account are owned by the Company and contractholders do not share in their investment performance. The assets, liabilities and earnings related to the structured settlements are classified consistently with general account assets, liabilities and earnings. These contracts were purchased by TPC in connection with the settlement of certain of their policyholder obligations. Effective April 1998, the Company no longer writes structured settlement contracts. 2 THE TRAVELERS LIFE AND ANNUITY COMPANY ANNUAL REPORT ON FORM 10-K The Company's Annual Report on Form 10-K, its quarterly reports on Form 10-Q and any current reports on Form 8-K, and all amendments to these reports are available on the Citigroup website at HTTP://WWW.CITIGROUP.COM by selecting the "Investor Relations" page and selecting "SEC Filings". INSURANCE REGULATIONS INSURANCE REGULATORY INFORMATION SYSTEM The National Association of Insurance Commissioners (NAIC) Insurance Regulatory Information System (IRIS) was developed to help state regulators identify companies that may require special attention. The IRIS system consists of a statistical phase and an analytical phase whereby financial examiners review annual statements and financial ratios. The statistical phase consists of 12 key financial ratios based on year-end data that are generated from the NAIC database annually; each ratio has an established "usual range" of results. These ratios assist state insurance departments in executing their statutory mandate to oversee the financial condition of insurance companies. A ratio result falling outside the usual range of IRIS ratios is not considered a failing result; rather, unusual values are viewed as part of the regulatory early monitoring system. Furthermore, in some years, it may not be unusual for financially sound companies to have several ratios with results outside the usual ranges. An insurance company may fall out of the usual range for one or more ratios because of specific transactions that are in themselves immaterial. Generally, an insurance company will become subject to regulatory scrutiny if it falls outside the usual ranges for four or more of the ratios. No regulatory action has been taken by any state insurance department or the NAIC with respect to IRIS ratios of the Company during the years ended December 31, 2003 and 2002. RISK-BASED CAPITAL (RBC) REQUIREMENTS In order to enhance the regulation of insurer solvency, the NAIC adopted a formula and model law to implement RBC requirements for most life and annuity insurance companies, which are designed to determine minimum capital requirements and to raise the level of protection that statutory surplus provides for policyholder obligations. For this purpose, an insurer's total adjusted capital is measured in relation to its specific asset and liability profiles. A company's risk-based capital is calculated by applying factors to various asset, premium and reserve items, where the factor is higher for those items with greater underlying risk and lower for less risky items. The RBC formula for life insurers measures four major areas of risk: o asset risk (I.E., the risk of asset default), o insurance risk (I.E., the risk of adverse mortality and morbidity experience), o interest rate risk (I.E., the risk of loss due to changes in interest rates) and o business risk (I.E., normal business and management risk). Under laws adopted by the states, insurers having less total adjusted capital than that required by the RBC calculation will be subject to varying degrees of regulatory action, depending upon the level of capital inadequacy. The RBC law provides for four levels of regulatory action as defined by the NAIC. The extent of regulatory intervention and action increases as the level of total adjusted capital to RBC falls. The first level, the company action level, requires an insurer to submit a plan of corrective actions to the regulator if total adjusted capital falls below 200% of the RBC amount. The second level, the regulatory action 3 THE TRAVELERS LIFE AND ANNUITY COMPANY ANNUAL REPORT ON FORM 10-K level, requires an insurer to submit a plan containing corrective actions and requires the relevant insurance commissioner to perform an examination or other analysis and issue a corrective order if total adjusted capital falls below 150% of the RBC amount. The third level, the authorized control level, authorizes the relevant commissioner to take whatever regulatory actions are considered necessary to protect the best interest of the policyholders and creditors of the insurer which may include the actions necessary to cause the insurer to be placed under regulatory control, i.e., rehabilitation or liquidation, if total adjusted capital falls below 100% of the RBC amount. The fourth level, the mandatory control level, requires the relevant insurance commissioner to place the insurer under regulatory control if total adjusted capital falls below 70% or the RBC amount. The formulas have not been designed to differentiate among adequately capitalized companies, which operate with higher levels of capital. Therefore, it is inappropriate and ineffective to use the formula to rate or rank companies. At December 31, 2003, the Company had total adjusted capital in excess of amounts requiring company action or any level of regulatory action at any prescribed RBC level. INSURANCE REGULATION CONCERNING DIVIDENDS The Company is domiciled in the State of Connecticut. The insurance holding company law of Connecticut requires notice to, and approval by, the State of Connecticut Insurance Department for the declaration or payment of any dividend which, together with other distributions made within the preceding twelve months, exceeds the greater of (i) 10% of the insurer's surplus or (ii) the insurer's net gain from operations for the twelve-month period ending on the preceding December 31st, in each case determined in accordance with statutory accounting practices. Such declaration or payment is further limited by adjusted unassigned funds (surplus), reduced by 25% of the change in net unrealized capital gains, as determined in accordance with statutory accounting practices. In accordance with the Connecticut statute, after reducing the Company's unassigned funds (surplus) by 25% of the change in net unrealized capital gains, the Company may not pay dividends during 2004 without prior approval of the State of Connecticut Insurance Department. CODE OF ETHICS The Company has adopted a code of ethics for financial professionals which applies to the Company's principal executive officer and principal financial and accounting officer. The code of ethics for financial professionals has been included as an exhibit to this Form 10-K and can be found on the Citigroup website by selecting the "Corporate Governance" page. ITEM 2. PROPERTIES. The Company's executive offices are located in Hartford, Connecticut. The Company and TIC moved their executive offices to One Cityplace, Hartford, Connecticut, during the first quarter of 2003. The Company and TIC occupy 373,000 square feet at this location under an operating lease (in which TIC is the lessee) that runs through October 31, 2008. At December 31, 2002 TIC leased approximately 284,000 square feet from TPC at One Tower Square, Hartford, Connecticut under a lease that ran through March 31, 2003. The Company also occupied this space leased by TIC and was allocated expense according to cost sharing agreements. Management believes that these facilities are suitable and adequate for the Company's current needs. The preceding discussion does not include information on investment properties. 4 THE TRAVELERS LIFE AND ANNUITY COMPANY ANNUAL REPORT ON FORM 10-K ITEM 3. LEGAL PROCEEDINGS. In 2003, several issues in the mutual fund and variable insurance product industries have come under the scrutiny of federal and state regulators. Like many other companies in our industry, the Company has received a request for information from the Securities and Exchange Commission (SEC) and a subpoena from the New York Attorney General regarding market timing and late trading. In March 2004 the SEC requested additional information about the Company's variable product operations on market timing, late trading and revenue sharing. The Company is cooperating fully with all of these reviews and is not able to predict their outcomes. In the ordinary course of business, the Company is a defendant or co-defendant in various litigation matters incidental to and typical of the businesses in which it is engaged. In the opinion of the Company's management, the ultimate resolution of these legal proceedings would not be likely to have a material adverse effect on the Company's results of operations, financial condition or liquidity. This statement is a forward-looking statement within the meaning of the Private Securities Litigation Reform Act. See "Forward-Looking Statements" on page 10. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS. Omitted pursuant to General Instruction I(2)(c) of Form 10-K. PART II ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS. The Company has 100,000 authorized shares of common stock, of which 30,000 are issued and outstanding as of December 31, 2003. All outstanding shares of the Company's common stock are held by TIC, and there exists no established public trading market for the common stock of the Company. The Company did not pay dividends in 2003 or 2002. See Note 7 of Notes to Financial Statements for dividend restrictions. ITEM 6. SELECTED FINANCIAL DATA. Omitted pursuant to General Instruction I(2)(a) of Form 10-K. ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS. Management's narrative analysis of the results of operations is presented in lieu of Management's Discussion and Analysis of Financial Condition and Results of Operations, pursuant to General Instruction I(2)(a) of Form 10-K. CRITICAL ACCOUNTING POLICIES The Notes to Financial Statements contain a summary of the Company's significant accounting policies, including a discussion of recently issued accounting pronouncements. Certain of these policies are considered to be critical to the portrayal of the Company's financial condition since they require management to make difficult, complex or subjective judgments, some of which may relate to matters that are inherently uncertain, which are discussed below. 5 THE TRAVELERS LIFE AND ANNUITY COMPANY ANNUAL REPORT ON FORM 10-K DEFERRED ACQUISITION COSTS Costs of acquiring traditional life, universal life (UL) and deferred annuities are deferred. These deferred acquisition costs (DAC) include principally commissions and certain expenses related to policy issuance, underwriting and marketing, all of which vary with and are primarily related to the production of new business. The method for determining amortization of deferred acquisition costs varies by product type based upon three different accounting pronouncements: Statement of Financial Accounting Standards (SFAS) No. 60, "Accounting and Reporting by Insurance Enterprises" (SFAS 60), SFAS No. 91, "Accounting for Nonrefundable Fees and Costs Associated with Originating or Acquiring Loans and Initial Direct Costs of Leases" (SFAS 91) and SFAS No. 97, "Accounting and Reporting by Insurance Enterprises for Certain Long Duration Contracts and for Realized Gains and Losses from the Sale of Investments" (SFAS 97). DAC for deferred annuities, both fixed and variable, is amortized employing a level effective yield methodology per SFAS 91 as indicated by AICPA Practice Bulletin 8. An amortization rate is developed using the outstanding DAC balance and projected account balances. This rate is applied to actual account balances to determine the amount of DAC amortization. The projected account balances are derived using a model that contains assumptions related to investment returns and persistency. The model rate is evaluated at least annually, and changes in underlying lapse and interest rate assumptions are to be treated retrospectively. Variances in expected equity market returns versus actual returns are treated prospectively and a new amortization pattern is developed so that the DAC balances will be amortized over the remaining estimated life of the business. DAC for these products is currently being amortized over 10-15 years. DAC for UL is amortized in relation to estimated gross profits from surrender charges, investment, mortality, and expense margins per SFAS 97. Actual profits can vary from management's estimates, resulting in increases or decreases in the rate of amortization. Re-estimates of gross profits, performed at least annually, result in retrospective adjustments to earnings by a cumulative charge or credit to income. DAC for this product is currently being amortized over 16-25 years. DAC relating to traditional life, including term insurance and other products, is amortized in relation to anticipated premiums per SFAS 60. Assumptions as to the anticipated premiums are made at the date of policy issuance or acquisition and are consistently applied over the life of the policy. DAC for this product is currently being amortized over 5-20 years. All DAC is reviewed, at least annually, to determine if it is recoverable from future income, including investment income, and, if not recoverable, is charged to expense. All other acquisition expenses are charged to operations as incurred. FUTURE POLICY BENEFITS Future policy benefits represent liabilities for future insurance policy benefits for payout annuities and traditional life products. The annuity payout reserves are calculated using the mortality and interest assumptions used in the actual pricing of the benefit. Mortality assumptions are based on Company experience and are adjusted to reflect deviations such as substandard mortality in structured settlement benefits. The interest rates range from 2.07% to 7.85% for these annuity products with a weighted average interest rate of 6.6%, including adverse deviation. Traditional life products include whole life and term insurance. Future policy benefits for traditional life products are estimated on the basis of 6 THE TRAVELERS LIFE AND ANNUITY COMPANY ANNUAL REPORT ON FORM 10-K actuarial assumptions as to mortality, persistency and interest, established at policy issue and are based on the Company's experience, which, together with interest assumptions, include a margin for adverse deviation. Appropriate recognition has been given to experience rating and reinsurance. Interest assumptions applicable to traditional life products range from 3.0% to 7.0%, with a weighted average of 5.8%. INVESTMENTS IN FIXED MATURITIES Fixed maturities, which comprise 88% and 82% of total investments at December 31, 2003 and 2002, respectively, include bonds, notes and redeemable preferred stocks. Fixed maturities, including financial instruments subject to securities lending agreements (see Note 2 of Notes to Financial Statements), are classified as "available for sale" and are reported at fair value, with unrealized investment gains and losses, net of income taxes, credited or charged directly to shareholder's equity. Fair values of investments in fixed maturities are based on quoted market prices or dealer quotes. If quoted market prices are not available, discounted expected cash flows using market rates commensurate with the credit quality and maturity of the investment are used to determine fair value. Changes in the assumptions could affect the fair values of investments of fixed maturities. Impairments are realized when investment losses in value are deemed other-than-temporary. The Company conducts a rigorous review each quarter to identify and evaluate investments that have possible indications of impairment. An investment in a debt or equity security is impaired if its fair value falls below its cost and the decline is considered other-than-temporary. Factors considered in determining whether a loss is temporary include the length of time and extent to which fair value has been below cost; the financial condition and near-term prospects of the issuer; and the Company's ability and intent to hold the investment for a period of time sufficient to allow for any anticipated recovery. Changing economic conditions - global, regional, or related to specific issuers or industries - could result in other-than-temporary losses. PREMIUMS Premiums are recognized as revenues when due. Premiums for contracts with a limited number of premium payments, due over a significantly shorter period than the period over which benefits are provided, are considered revenue when due. The portion of premium which is not required to provide for benefits and expenses is deferred and recognized in revenues in a constant relationship to insurance benefits in force. RESULTS OF OPERATIONS ($ IN MILLIONS) FOR THE YEAR ENDED DECEMBER 31, 2003 2002 ------------------------------- ------ ------ Revenues $646.3 $533.5 Benefits and interest credited 306.7 275.1 Operating expenses 185.6 99.4 ------ ------ Income before taxes 154.0 159.0 Income taxes 34.6 55.6 ------ ------ Net income $119.4 $103.4 ====== ====== Net income was $119.4 million for the year ended December 31, 2003, compared to $103.4 million for the year ended December 31, 2002. This 15% increase resulted from lower realized investment 7 THE TRAVELERS LIFE AND ANNUITY COMPANY ANNUAL REPORT ON FORM 10-K losses, higher business volumes and favorable income taxes, partially offset by an 87% increase in operating expenses, due to an increase in amortization of DAC and lower fixed income yields. Net income ncluded net realized investment losses of $4.7 million and $19.9 million for the years ended December 31, 2003 and 2002, respectively. This decrease was primarily the result of the absence of prior-year impairments on WorldCom Inc. investments of $12.9 million. A tax benefit related to an adjustment to the Dividends Received Deduction in 2003 of $13.1 million for the year ended December 31, 2003 contributed to a 22.5% effective tax rate for the year compared to 35% in the prior year period. Revenues increased 21% in 2003 over prior year. This increase was driven by net investment income (NII) and fee income. NII was $356.5 million in 2003 compared to $311.9 million in 2002. This increase was primarily due to a larger invested asset base created from higher business volumes. Fee income in the individual annuity and individual life product lines together increased $47.7 million, or 25%, in the current year compared to that of 2002, reflecting increased business volumes from in-force policy retention related to lower surrender rates, positive net sales and variable annuity equity market growth. Insurance benefits and interest credited were 11.5% higher in 2003 versus 2002, primarily related to the volume growth in individual annuity and universal life contractholder funds. Operating expenses in 2003 were up $86.2 million, or 87%, over the prior year due to an increase in the amortization of DAC, which was $136.3 million in 2003 versus $67.0 million in 2002 and other expenses related to business volume. The amortization of capitalized DAC is a significant component of the Company's expenses. The Company's recording of DAC amortization varies based upon product type. DAC for deferred annuities, both fixed and variable employs a level yield methodology. DAC for UL is amortized in relation to estimated gross profits, with traditional life, including term insurance and other products, amortized in relation to anticipated premiums. The following is a summary of capitalized DAC by type: Traditional Deferred ($ in millions) Life Annuity UL Total - ------------------------------------------------------------------------------------------------------------------------------------ Beginning balance January 1, 2002 $ 47.7 $ 511.5 $ 255.2 $ 814.4 Commissions and expenses deferred 16.5 169.4 130.8 316.7 Amortization expense (8.9) (72.6) (9.3) (90.8) Underlying lapse and interest rate assumptions -- 29.8 -- 29.9 Amortization related to SFAS 91 reassessment -- (6.0) -- (6.0) - ------------------------------------------------------------------------------------------------------------------------------------ Balance December 31, 2002 55.3 632.1 376.7 1,064.1 Commissions and expenses deferred 14.3 172.1 164.9 351.3 Amortization expense (10.2) (107.6) (18.5) (136.3) - ------------------------------------------------------------------------------------------------------------------------------------ Balance December 31, 2003 $ 59.4 $ 696.6 $ 523.1 $ 1,279.1 - ------------------------------------------------------------------------------------------------------------------------------------ DAC capitalization increased 11% in 2003 versus 2002. The 2003 growth was driven by a 26% increase in universal life capitalization related to a significant increase in production. During the first quarter of 2002 there was a one-time decrease in deferred annuity DAC amortization of $29.8 million due to changes in underlying lapse and interest rate assumptions. These adjustments are to be treated 8 THE TRAVELERS LIFE AND ANNUITY COMPANY ANNUAL REPORT ON FORM 10-K retrospectively as per SFAS 91 by adjusting the DAC asset through amortization expense and employing the new assumptions prospectively. In the fourth quarter of 2002, the Company increased its deferred annuity DAC amortization by $6.0 million due to a significant decline in its individual annuities account balances and benefit reserves, largely resulting from decreases in the stock market which caused account balances to decline. In contrast to lapse and interest rate assumptions, variances in expected versus actual market returns are treated prospectively, resulting in a new amortization pattern over the remaining estimated life of the business. The new amortization pattern is the primary reason for the increase in deferred annuity DAC amortization in 2003 over 2002. The following table shows net written premiums and deposits by product line for the years ended December 31, 2003 and 2002. The majority of the annuity business and a substantial portion of the life business written by the Company are accounted for as investment contracts, with the result that the deposits collected are reported as liabilities and are not included in revenues. Deposits represent a statistic used for measuring business volumes, which management of the Company uses to manage the life insurance and annuities operations, and may not be comparable to similarly captioned measurements used by other life insurance companies. PREMIUMS AND DEPOSITS ($ IN MILLIONS) FOR THE YEARS ENDED DECEMBER 31, 2003 2002 PREMIUMS Individual Life $ 37 $ 38 Other Annuity 4 5 ------ ------ Total Premiums $ 41 $ 43 ------ ------ DEPOSITS Individual Annuity - Fixed $606 $1,244 Individual Annuity - Variable 1,581 1,343 Individual Life 599 433 Other Annuity 4 4 ------ ------ Total Deposits $2,790 $3,024 ------ ------ Individual annuity deposits collected for the year ended December 31, 2003 decreased 15% from the prior year primarily driven by a 51% decline in fixed annuity sales due to competitive pressures and current market perception of fixed rate products. This decrease was offset by an increase in variable annuity sales which improved as equity market conditions improved. Individual annuity account balances were $13.0 billion and $10.0 billion at December 31, 2003 and 2002, respectively. This increase is reflective of market appreciation over the past year and in-force retention related to lower surrender rates and positive net sales. The 38% increase in individual life deposits for the twelve months ended December 31, 2003 versus 2002 was the result of record universal life production in the third and fourth quarters of 2003. Life insurance in force was $44 billion at December 31, 2003, up from $36 billion at December 31, 2002. OUTLOOK Certain of the statements below are forward-looking statements within the meaning of the Private Securities Litigation Reform Act. See "Forward-Looking Statements" on the following page. 9 THE TRAVELERS LIFE AND ANNUITY COMPANY ANNUAL REPORT ON FORM 10-K The Company is included in the Travelers Life & Annuity (TLA) segment of TIC and its outlook should be considered within that context. TLA should benefit from growth in the aging population which is becoming more focused on the need to accumulate adequate savings for retirement, to protect these savings and to plan for the transfer of wealth to the next generation. TLA is well positioned to take advantage of the favorable long-term demographic trends through its strong financial position, widespread brand name recognition and broad array of competitive life, annuity, retirement and estate planning products sold through established distribution channels. However, competition in both product pricing and customer service is intensifying. There has been consolidation within the industry, and among other financial services organizations that are increasingly involved in the sale and/or distribution of insurance products. Also, the annuities business is interest rate and market sensitive. TLA's business is significantly affected by movements in the U.S. equity and fixed income credit markets. U.S. equity and credit market events can have both positive and negative effects on the deposit, revenue and policy retention performance of the business. A sustained weakness in the equity markets will decrease revenues and earnings in variable annuity products. Declines in credit quality of issuers will have a negative effect on earnings. In order to strengthen its competitive position, TLA expects to maintain a current product portfolio, further diversify its distribution channels, and retain its financial position through strong sales growth and maintenance of an efficient cost structure. Federal and state regulators have focused on, and continue to devote substantial attention to, the mutual fund and variable insurance product industries. As a result of publicity relating to widespread perceptions of industry abuses, there have been numerous proposals for legislative and regulatory reforms, including mutual fund governance, new disclosure requirements concerning mutual fund share classes, commission breakpoints, revenue sharing, advisory fees, market timing, late trading, portfolio pricing, annuity products, hedge funds, and other issues. It is difficult to predict at this time whether changes resulting from new laws and regulations will affect the industries or the Company's businesses, and, if so, to what degree. FUTURE APPLICATION OF ACCOUNTING STANDARDS See Note 1 of Notes to Financial Statements for Future Application of Accounting Standards. FORWARD-LOOKING STATEMENTS Certain of the statements contained herein that are not historical facts are forward-looking statements within the meaning of the Private Securities Litigation Reform Act. The Company's actual results may differ materially from those included in the forward-looking statements. Forward-looking statements are typically identified by the words "believe," "expect," "anticipate," "intend," "estimate," "may increase," 10 THE TRAVELERS LIFE AND ANNUITY COMPANY ANNUAL REPORT ON FORM 10-K "may fluctuate," and similar expressions or future or conditional verbs such as "will," "should," "would," and "could." These forward-looking statements involve risks and uncertainties including, but not limited to, regulatory matters, the resolution of legal proceedings, the impact that the adoption of recent legislation may have on the demand for life and annuity products, the potential impact of a decline in credit quality of investments on earnings; the Company's market risk and the discussions of the Company's prospects under "Outlook" on the page 9. ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK Market risk is the risk of loss arising from adverse changes in market rates and prices, such as interest rates, foreign currency exchange rates, and other relevant market rate or price changes. Market risk is directly influenced by the volatility and liquidity in the markets in which the related underlying assets are traded. The following is a discussion of the Company's primary market risk exposures and how those exposures are currently managed as of December 31, 2003. The Company's market risk sensitive instruments are entered into for purposes other than trading. The primary market risk to the Company's investment portfolio is interest rate risk. The Company's exposure to equity price risk and foreign exchange risk is not significant. The Company has no direct commodity risk. The interest rate risk taken in the investment portfolio is managed relative to the duration of the liabilities. The portfolio is differentiated by business unit, with each unit's portfolio structured to meet its particular needs. Potential liquidity needs of the business are also key factors in managing the investment portfolio. The portfolio duration relative to the liabilities' duration is primarily managed through cash market transactions. For additional information regarding the Company's investment portfolio see Note 2 of Notes to Financial Statements. There were no significant changes in the Company's primary market risk exposures or in how those exposures are managed compared to the year ended December 31, 2002. The Company does not anticipate significant changes in the Company's primary market risk exposures or in how those exposures are managed in future reporting periods based upon what is known or expected to be in effect in future reporting periods. The statements above are forward-looking statements within the meaning of the Private Securities Litigation Reform Act. See "Forward-Looking Statements" on the previous page. SENSITIVITY ANALYSIS Sensitivity analysis is defined as the measurement of potential loss in future earnings, fair values or cash flows of market sensitive instruments resulting from one or more selected hypothetical changes in interest rates and other market rates or prices over a selected time. In the Company's sensitivity analysis model, a hypothetical change in market rates is selected that is expected to reflect reasonably possible near-term changes in those rates. The term "near-term" means a period of time going forward up to one year from the date of the financial statements. Actual results may differ from the hypothetical change in market rates assumed in this report, especially since this sensitivity analysis does not reflect the results of any actions that would be taken by the Company to mitigate such hypothetical losses in fair value. In this sensitivity analysis model, the Company uses fair values to measure its potential loss. The sensitivity analysis model includes the following financial instruments: fixed maturities, mortgage loans, short-term securities, cash, investment income accrued, policy loans, contractholder funds, and derivative financial instruments. In addition, certain non-financial instrument liabilities have been included in the 11 THE TRAVELERS LIFE AND ANNUITY COMPANY ANNUAL REPORT ON FORM 10-K sensitivity analysis model. These non-financial instruments include future policy benefits and policy and contract claims. The primary market risk to the Company's market sensitive instruments is interest rate risk. The sensitivity analysis model uses a 100 basis point change in interest rates to measure the hypothetical change in fair value of financial instruments and the non-financial instruments included in the model. For invested assets, duration modeling is used to calculate changes in fair values. Durations on invested assets are adjusted for call, put and reset features. Portfolio durations are calculated on a market value weighted basis, including accrued investment income, using trade date holdings as of December 31, 2003 and 2002. The sensitivity analysis model used by the Company produces a loss in fair value of interest rate sensitive invested assets of approximately $299 million and $262 million based on a 100 basis point increase in interest rates as of December 31, 2003 and 2002, respectively. Liability durations are determined consistently with the determination of liability fair values. Where fair values are determined by discounting expected cash flows, the duration is the percentage change in the fair value for a 100 basis point change in the discount rate. Where liability fair values are set equal to surrender values, option-adjusted duration techniques are used to calculate changes in fair values. The sensitivity analysis model used by the Company produces a decrease in fair value of interest rate sensitive insurance policy and claims reserves of approximately $254 million and $242 million based on a 100 basis point increase in interest rates as of December 31, 2003 and 2002, respectively. Based on the sensitivity analysis model used by the Company, the net loss in fair value of market sensitive instruments as a result of a 100 basis point increase in interest rates as of December 31, 2003 and 2002 is not material. 12 THE TRAVELERS LIFE AND ANNUITY COMPANY ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA INDEX TO FINANCIAL STATEMENTS PAGE Independent Auditors' Report............................................14 Financial Statements: Statements of Income for the years ended December 31, 2003, 2002 and 2001....................................15 Balance Sheets as of December 31, 2003 and 2002.....................16 Statements of Changes in Shareholder's Equity for the years ended December 31, 2003, 2002 and 2001..............................17 Statements of Cash Flows for the years ended December 31, 2003, 2002 and 2001....................................18 Notes to Financial Statements.......................................19 13 INDEPENDENT AUDITORS' REPORT The Board of Directors and Shareholder The Travelers Life and Annuity Company: We have audited the accompanying balance sheets of The Travelers Life and Annuity Company as of December 31, 2003 and 2002, and the related statements of income, changes in shareholder's equity, and cash flows for each of the years in the three-year period ended December 31, 2003. These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of The Travelers Life and Annuity Company as of December 31, 2003 and 2002, and the results of its operations and its cash flows for each of the years in the three-year period ended December 31, 2003, in conformity with accounting principles generally accepted in the United States of America. As discussed in Note 1 to the financial statements, the Company changed its method of accounting for goodwill and intangible assets in 2002 and for derivative instruments and hedging activities and for securitized financial assets in 2001. /s/KPMG LLP Hartford, Connecticut February 26, 2004 14 THE TRAVELERS LIFE AND ANNUITY COMPANY STATEMENTS OF INCOME ($ IN THOUSANDS) FOR THE YEAR ENDED DECEMBER 31, 2003 2002 2001 ---- ---- ---- REVENUES Premiums $ 40,866 $ 42,893 $ 39,222 Net investment income 356,463 311,946 251,054 Realized investment gains (losses) (7,202) (30,584) 26,144 Fee income 237,366 189,686 173,113 Other revenues 18,834 19,530 14,317 - ------------------------------------------------------------------------------------------------------------------------------------ Total Revenues 646,327 533,471 503,850 - ------------------------------------------------------------------------------------------------------------------------------------ BENEFITS AND EXPENSES Current and future insurance benefits 89,729 94,513 88,842 Interest credited to contractholders 216,952 180,610 125,880 Amortization of deferred acquisition costs 136,310 66,972 89,475 General and administrative expenses 49,288 32,352 23,404 - ------------------------------------------------------------------------------------------------------------------------------------ Total Benefits and Expenses 492,279 374,447 327,601 - ------------------------------------------------------------------------------------------------------------------------------------ Income before federal income taxes and cumulative effect of change in accounting principle 154,048 159,024 176,249 - ------------------------------------------------------------------------------------------------------------------------------------ Federal income taxes Current 73,423 (31,143) (19,007) Deferred (38,835) 86,797 80,096 - ------------------------------------------------------------------------------------------------------------------------------------ Total Federal Income Taxes 34,588 55,654 61,089 - ------------------------------------------------------------------------------------------------------------------------------------ Income before cumulative effect of change in accounting principle 119,460 103,370 115,160 Cumulative effect of change in accounting for derivative instruments and hedging activities, net of tax -- -- (62) - ------------------------------------------------------------------------------------------------------------------------------------ Net Income $ 119,460 $ 103,370 $ 115,098 ==================================================================================================================================== See Notes to Financial Statements. 15 THE TRAVELERS LIFE AND ANNUITY COMPANY BALANCE SHEETS ($ IN THOUSANDS) AT DECEMBER 31, 2003 2002 - ------------------------------------------------------------------------------------------------------------------------------------ ASSETS Fixed maturities, available for sale at fair value (including $130,895 and $144,284 subject to securities lending agreements) (cost $5,033,778 and $4,385,801) $ 5,357,225 $ 4,520,299 Equity securities, at fair value (cost $8,253 and $14,939) 8,307 14,495 Mortgage loans 135,347 134,078 Short-term securities 195,279 475,365 Other invested assets 392,638 384,616 - ------------------------------------------------------------------------------------------------------------------------------------ Total Investments 6,088,796 5,528,853 - ------------------------------------------------------------------------------------------------------------------------------------ Separate and variable accounts 9,690,455 6,862,009 Deferred acquisition costs 1,279,118 1,064,118 Premiums and fees receivable 67,272 59,636 Other assets 312,546 179,558 - ------------------------------------------------------------------------------------------------------------------------------------ Total Assets $17,438,187 $13,694,174 - ------------------------------------------------------------------------------------------------------------------------------------ LIABILITIES Future policy benefits and claims $ 1,097,704 $ 1,145,692 Contractholder funds 4,511,813 3,886,083 Separate and variable accounts 9,690,455 6,862,009 Deferred federal income taxes 224,821 199,350 Other liabilities 514,718 441,249 - ------------------------------------------------------------------------------------------------------------------------------------ Total Liabilities 16,039,511 12,534,383 - ------------------------------------------------------------------------------------------------------------------------------------ SHAREHOLDER'S EQUITY Common stock, par value $100; 100,000 shares authorized, 30,000 issued and outstanding 3,000 3,000 Additional paid-in capital 417,316 417,316 Retained earnings 763,994 644,534 Accumulated other changes in equity from nonowner sources 214,366 94,941 - ------------------------------------------------------------------------------------------------------------------------------------ Total Shareholder's Equity 1,398,676 1,159,791 - ------------------------------------------------------------------------------------------------------------------------------------ Total Liabilities and Shareholder's Equity $17,438,187 $13,694,174 ==================================================================================================================================== See Notes to Financial Statements. 16 THE TRAVELERS LIFE AND ANNUITY COMPANY STATEMENTS OF CHANGES IN SHAREHOLDER'S EQUITY ($ IN THOUSANDS) FOR THE YEAR ENDED DECEMBER 31, - ------------------------------------------------------------------------------------------------------------------------------------ COMMON STOCK 2003 2002 2001 - ------------------------------------------------------------------------------------------------------------------------------------ Balance, beginning of year $ 3,000 $ 3,000 $ 3,000 Changes in common stock -- -- -- - ------------------------------------------------------------------------------------------------------------------------------------ Balance, end of year $ 3,000 $ 3,000 $ 3,000 ==================================================================================================================================== - ------------------------------------------------------------------------------------------------------------------------------------ ADDITIONAL PAID-IN CAPITAL - ------------------------------------------------------------------------------------------------------------------------------------ Balance, beginning of year $ 417,316 $ 417,316 $ 417,316 Capital contributed by parent -- -- -- - ------------------------------------------------------------------------------------------------------------------------------------ Balance, end of year $ 417,316 $ 417,316 $ 417,316 ==================================================================================================================================== - ------------------------------------------------------------------------------------------------------------------------------------ RETAINED EARNINGS - ------------------------------------------------------------------------------------------------------------------------------------ Balance, beginning of year $ 644,534 $ 541,164 $ 426,066 Net income 119,460 103,370 115,098 - ------------------------------------------------------------------------------------------------------------------------------------ Balance, end of year $ 763,994 $ 644,534 $ 541,164 ==================================================================================================================================== - ------------------------------------------------------------------------------------------------------------------------------------ ACCUMULATED OTHER CHANGES IN EQUITY FROM NONOWNER SOURCES - ------------------------------------------------------------------------------------------------------------------------------------ Balance, beginning of year $ 94,941 $ 16,084 $ 13,622 Cumulative effect of change in accounting principle for derivative instruments and hedging activities, net of tax -- -- 62 Unrealized gains (losses), net of tax 120,993 73,750 (924) Derivative instrument hedging activity gains (losses), net of tax (1,568) 5,107 3,324 - ------------------------------------------------------------------------------------------------------------------------------------ Balance, end of year $ 214,366 $ 94,941 $ 16,084 ==================================================================================================================================== - ------------------------------------------------------------------------------------------------------------------------------------ SUMMARY OF CHANGES IN EQUITY FROM NONOWNER SOURCES - ------------------------------------------------------------------------------------------------------------------------------------ Net income $ 119,460 $ 103,370 $ 115,098 Other changes in equity from nonowner sources 119,425 78,857 2,462 - ------------------------------------------------------------------------------------------------------------------------------------ Total changes in equity from nonowner sources $ 238,885 $ 182,227 $ 117,560 ==================================================================================================================================== - ------------------------------------------------------------------------------------------------------------------------------------ TOTAL SHAREHOLDER'S EQUITY - ------------------------------------------------------------------------------------------------------------------------------------ Balance, beginning of year $ 1,159,791 $ 977,564 $ 860,004 Changes in total shareholder's equity 238,885 182,227 117,560 - ------------------------------------------------------------------------------------------------------------------------------------ Balance, end of year $ 1,398,676 $ 1,159,791 $ 977,564 ==================================================================================================================================== See Notes to Financial Statements. 17 THE TRAVELERS LIFE AND ANNUITY COMPANY STATEMENTS OF CASH FLOWS INCREASE (DECREASE) IN CASH ($ IN THOUSANDS) FOR THE YEARS ENDED DECEMBER 31, 2003 2002 2001 - ----------------------------------------------------------------------------------------------------------------------------------- CASH FLOWS FROM OPERATING ACTIVITIES Premiums collected $ 43,903 $ 43,490 $ 37,915 Net investment income received 319,629 276,813 211,179 Fee and other income received 265,410 238,970 211,885 Benefits and claims paid (105,867) (103,513) (103,224) Interest paid to contractholders (216,952) (180,610) (125,880) Operating expenses paid (437,335) (343,932) (354,506) Income taxes (paid) received (134,927) 88,888 45,257 Other 41,239 (21,047) (31,175) - ----------------------------------------------------------------------------------------------------------------------------------- Net Cash Used in Operating Activities (224,900) (941) (108,549) - ----------------------------------------------------------------------------------------------------------------------------------- CASH FLOWS FROM INVESTING ACTIVITIES Proceeds from maturities of investments Fixed maturities 519,960 255,009 97,712 Mortgage loans 22,628 36,193 20,941 Proceeds from sales of investments Fixed maturities 1,657,663 1,689,931 938,987 Equity securities 7,769 35,556 6,363 Real estate held for sale 794 -- (36) - ----------------------------------------------------------------------------------------------------------------------------------- Purchases of investments Fixed maturities (2,823,940) (3,018,069) (2,022,618) Equity securities (3,506) (35,735) (2,274) Mortgage loans (27,456) (44,632) (14,494) Policy loans, net 665 (11,201) (3,395) Short-term securities (purchases) sales, net 280,086 (268,606) 40,618 Other investment (purchases) sales, net (45,906) (20,915) (6,334) Securities transactions in course of settlement, net (3,561) 117,806 64,698 - ----------------------------------------------------------------------------------------------------------------------------------- Net Cash Used in Investing Activities (414,804) (1,264,663) (879,832) - ----------------------------------------------------------------------------------------------------------------------------------- CASH FLOWS FROM FINANCING ACTIVITIES Contractholder fund deposits 913,546 1,486,056 1,178,421 Contractholder fund withdrawals (287,816) (224,542) (185,464) - ----------------------------------------------------------------------------------------------------------------------------------- Net Cash Provided by Financing Activities 625,730 1,261,514 992,957 - ----------------------------------------------------------------------------------------------------------------------------------- Net increase (decrease) in cash (13,974) (4,090) 4,576 Cash at beginning of year 15,424 19,514 14,938 - ----------------------------------------------------------------------------------------------------------------------------------- Cash at December 31, $ 1,450 $ 15,424 $ 19,514 =================================================================================================================================== See Notes to Financial Statements. 18 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS 1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES Significant accounting policies used in the preparation of the accompanying financial statements follow. BASIS OF PRESENTATION The Travelers Life and Annuity Company (the Company) is a wholly owned subsidiary of The Travelers Insurance Company (TIC), an indirect wholly owned subsidiary of Citigroup Inc. (Citigroup), a diversified global financial services holding company whose businesses provide a broad range of financial services to consumer and corporate customers around the world. On March 27, 2002, Travelers Property Casualty Corp. (TPC), TIC's parent at December 31, 2001, completed its initial public offering (IPO). On August 20, 2002, Citigroup made a tax-free distribution of the majority of its remaining interest in TPC to Citigroup Stockholders. Prior to the IPO, the common stock of TIC was distributed by TPC to Citigroup Insurance Holding Corporation (CIHC) so that TIC and the Company would remain indirect wholly owned subsidiaries of Citigroup. TIC has a license from TPC to use the names "Travelers Life & Annuity," "The Travelers Insurance Company," "The Travelers Life and Annuity Company" and related names in connection with the Company's business. The financial statements and accompanying footnotes of the Company are prepared in conformity with accounting principles generally accepted in the United States of America (GAAP). The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and benefits and expenses during the reporting period. Actual results could differ from those estimates. The Company offers a variety of variable annuity products where the investment risk is borne by the contractholder, not the Company, and the benefits are not guaranteed. The premiums and deposits related to these products are reported in separate accounts. The Company considers it necessary to differentiate, for financial statement purposes, the results of the risks it has assumed from those it has not. Certain prior year amounts have been reclassified to conform to the 2003 presentation. ACCOUNTING CHANGES CONSOLIDATION OF VARIABLE INTEREST ENTITIES In January 2003, the Financial Accounting Standards Board (FASB) released FASB Interpretation No. 46, "Consolidation of Variable Interest Entities" (FIN 46). FIN 46 changes the method of determining whether certain entities, including securitization entities, should be included in the Company's financial statements. An entity is subject to FIN 46 and is called a variable interest entity (VIE) if it has (1) equity that is insufficient to permit the entity to finance its activities without additional subordinated financial support from other parties, or (2) equity investors that cannot make significant decisions about the entity's operations, or that do not absorb the expected losses or receive the expected returns of the entity. All other entities are evaluated for consolidation under Statement of Financial Accounting Standards (SFAS) No. 94, "Consolidation of All Majority-Owned Subsidiaries" (SFAS 94). A VIE is consolidated by its primary beneficiary, 19 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) which is the party involved with the VIE that has a majority of the expected losses or a majority of the expected residual returns or both. For any VIEs that must be consolidated under FIN 46 that were created before February 1, 2003, the assets, liabilities and noncontrolling interest of the VIE are initially measured at their carrying amounts with any difference between the net amount added to the balance sheet and any previously recognized interest being recognized as the cumulative effect of an accounting change. If determining the carrying amounts is not practicable, fair value at the date FIN 46 first applies may be used to measure the assets, liabilities and noncontrolling interest of the VIE. In October 2003, the FASB announced that the effective date of FIN 46 was deferred from July 1, 2003 to periods ending after December 15, 2003 for VIEs created prior to February 1, 2003. The Company elected to implement the provisions of FIN 46 in the 2003 third quarter. Based upon the implementation guidance, the Company is not considered a primary beneficiary of any VIEs, thus no consolidations were required due to the implementation of FIN 46 on July 1, 2003. The Company does, however, hold a significant interest in other VIEs, none of which were material to the Company's financial statements. The implementation of FIN 46 encompassed a review of numerous entities to determine the impact of adoption and considerable judgment was used in evaluating whether or not a VIE should be consolidated. The FASB continues to provide additional guidance on implementing FIN 46 through FASB Staff Positions. In December 2003, the FASB released a revision of FIN 46 (FIN 46-R or the interpretation), which includes substantial changes from the original. The calculation of expected losses and expected residual returns have both been altered to reduce the impact of decision maker and guarantor fees in the calculation of expected residual returns and expected losses. In addition, FIN 46-R changes the definition of a variable interest. The interpretation permits adoption of either the original or the revised versions of FIN 46 until the first quarter of 2004, at which time FIN 46-R must be adopted. For 2003 year-end, the Company's financial statements are in accordance with the original. The Company is evaluating the impact of applying FIN 46-R to existing VIEs in which it has variable interests and has not yet completed this analysis. At this time, it is anticipated that the effect on the Company's balance sheet will be immaterial. As the Company continues to evaluate the impact of applying FIN 46-R, entities may be identified that would need to be consolidated. DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES In April 2003, the FASB issued SFAS No. 149, "Amendment of Statement 133 on Derivative Instruments and Hedging Activities" (SFAS 149). SFAS 149 amends and clarifies accounting for derivative instruments, including certain derivative instruments embedded in other contracts, and for hedging activities under SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities." In particular, this Statement clarifies under what circumstances a contract with an initial net investment meets the characteristic of a derivative and when a derivative contains a financing component that warrants special reporting in the statement of cash flows. This Statement is generally effective for contracts entered into or modified after June 30, 2003 and did not have an impact on the Company's financial statements. 20 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) COSTS ASSOCIATED WITH EXIT OR DISPOSAL ACTIVITIES On January 1, 2003, the Company adopted SFAS No. 146, "Accounting for Costs Associated with Exit or Disposal Activities" (SFAS 146). SFAS 146 requires that a liability for costs associated with exit or disposal activities, other than in a business combination, be recognized when the liability is incurred. Previous generally accepted accounting principles provided for the recognition of such costs at the date of management's commitment to an exit plan. In addition, SFAS 146 requires that the liability be measured at fair value and be adjusted for changes in estimated cash flows. The provisions of the new standard are effective for exit or disposal activities initiated after December 31, 2002. The adoption of SFAS 146 did not have an impact on the Company's financial statements. STOCK-BASED COMPENSATION The Company and its employees participate in stock option plans of Citigroup. On January 1, 2003, the Company adopted the fair value recognition provisions of SFAS No. 123, "Accounting for Stock-Based Compensation" (SFAS 123), prospectively for all awards granted, modified, or settled after January 1, 2003. The prospective method is one of the adoption methods provided for under SFAS No. 148, "Accounting for Stock-Based Compensation-Transition and Disclosure", issued in December 2002. SFAS 123 requires that compensation cost for all stock awards be calculated and recognized over the service period (generally equal to the vesting period). This compensation cost is determined using option pricing models, intended to estimate the fair value of the awards at the grant date. Similar to Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees", the alternative method of accounting, an offsetting increase to shareholder's equity under SFAS 123 is recorded equal to the amount of compensation expense charged. The adoption of SFAS 123 did not have a significant impact on the Company's financial statements. BUSINESS COMBINATIONS, GOODWILL AND OTHER INTANGIBLE ASSETS Effective January 1, 2002, the Company adopted SFAS No. 141, "Business Combinations" (SFAS 141) and No. 142, "Goodwill and Other Intangible Assets" (SFAS 142). These standards change the accounting for business combinations by, among other things, prohibiting the prospective use of pooling-of-interests accounting and requiring companies to stop amortizing goodwill and certain intangible assets with an indefinite useful life created by business combinations accounted for using the purchase method of accounting. Instead, goodwill and intangible assets deemed to have an indefinite useful life will be subject to an annual review for impairment. All goodwill was fully amortized at December 31, 2001 and the Company did not have any other intangible assets with an indefinite useful life. Other intangible assets that are not deemed to have an indefinite useful life will continue to be amortized over their useful lives. See Note 4. ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES Effective January 1, 2001, the Company adopted SFAS 133, "Accounting for Derivative Instruments and Hedging Activities" (SFAS 133). SFAS 133 establishes accounting and reporting standards for derivative instruments, including certain derivative instruments embedded in other 21 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) contracts (collectively referred to as derivatives), and for hedging activities. It requires that an entity recognize all derivatives as either assets or liabilities in the consolidated balance sheet and measure those instruments at fair value. If certain conditions are met, a derivative may be specifically designated as (a) a hedge of the exposure to changes in the fair value of a recognized asset or liability or an unrecognized firm commitment, (b) a hedge of the exposure to variable cash flows of a recognized asset or liability or of a forecasted transaction, or (c) a hedge of the foreign currency exposure of a net investment in a foreign operation, an unrecognized firm commitment, an available-for-sale security, or a foreign-currency-denominated forecasted transaction. The accounting for changes in the fair value of a derivative (that is, gains and losses) depends on the intended use of the derivative and the resulting designation. The cumulative effect of adopting SFAS 133 was an after-tax charge of $62 thousand included in net income and an after-tax benefit of $62 thousand included in accumulated other changes in equity from nonowner sources. RECOGNITION OF INTEREST INCOME AND IMPAIRMENT ON PURCHASED AND RETAINED BENEFICIAL INTEREST IN SECURITIZED FINANCIAL ASSETS In April 2001, the Company adopted the FASB Emerging Issues Task Force (EITF) 99-20, "Recognition of Interest Income and Impairment of Purchased and Retained Beneficial Interests in Securitized Financial Assets" (EITF 99-20). EITF 99-20 establishes guidance on the recognition and measurement of interest income and impairment on certain investments, e.g., certain asset-backed securities. Interest income on a beneficial interest falling within the scope of EITF 99-20 is to be recognized prospectively. The adoption of EITF 99-20 had no effect on the Company's financial statements. FUTURE APPLICATION OF ACCOUNTING STANDARDS ACCOUNTING AND REPORTING BY INSURANCE ENTERPRISES FOR CERTAIN NONTRADITIONAL LONG-DURATION CONTRACTS AND FOR SEPARATE ACCOUNTS In July 2003, Statement of Position 03-01 "Accounting and Reporting by Insurance Enterprises for Certain Nontraditional Long-Duration Contracts and for Separate Accounts" (SOP 03-01) was released. SOP 03-01 provides guidance on accounting and reporting by insurance enterprises for separate account presentation, accounting for an insurer's interest in a separate account, transfers to a separate account, valuation of certain liabilities, contracts with death or other benefit features, contracts that provide annuitization benefits, and sales inducements to contract holders. SOP 03-01 is effective for financial statements for fiscal years beginning after December 15, 2003. The adoption of SOP 03-01 will not have a material impact on the Company's financial statements. CONSOLIDATION OF VARIABLE INTEREST ENTITIES In December 2003, the FASB released a revision of FIN 46 (FIN 46-R). See "Consolidation of Variable Interest Entities" in the "Accounting Changes" section of this Note for a discussion of FIN 46-R. 22 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) ACCOUNTING POLICIES INVESTMENTS Fixed maturities include bonds, notes and redeemable preferred stocks. Fixed maturities, including financial instruments subject to securities lending agreements (see Note 2), are classified as "available for sale" and are reported at fair value, with unrealized investment gains and losses, net of income taxes, credited or charged directly to shareholder's equity. Fair values of investments in fixed maturities are based on quoted market prices or dealer quotes. If these are not available, discounted expected cash flows using market rates commensurate with the credit quality and maturity of the investment are used to determine fair value. Changes in the assumptions could affect the fair values of investments. Impairments are realized when investment losses in value are deemed other-than-temporary. The Company conducts a rigorous review each quarter to identify and evaluate investments that have possible indications of impairment. An investment in a debt or equity security is impaired if its fair value falls below its cost and the decline is considered other-than-temporary. Factors considered in determining whether a loss is temporary include the length of time and extent to which fair value has been below cost; the financial condition and near-term prospects of the issuer; and the Company's ability and intent to hold the investment for a period of time sufficient to allow for any anticipated recovery. Changing economic conditions - global, regional, or related to specific issuers or industries - could result in other-than-temporary losses. Also included in fixed maturities are loan-backed and structured securities (including beneficial interests in securitized financial assets). Beneficial interests in securitized financial assets that are rated "A" and below are accounted for under the prospective method in accordance with EITF 99-20. Under the prospective method of accounting, the investment's effective yield and impairment for other-than-temporary losses in value are based upon projected future cash flows. All other loan-backed and structured securities are amortized using the retrospective method. The effective yield used to determine amortization is calculated based upon actual historical and projected future cash flows. Equity securities, which include common and non-redeemable preferred stocks, are classified as "available-for-sale" and are carried at fair value based primarily on quoted market prices. Changes in fair values of equity securities are charged or credited directly to shareholder's equity, net of income taxes. Mortgage loans are carried at amortized cost. A mortgage loan is considered impaired when it is probable that the Company will be unable to collect principal and interest amounts due. For mortgage loans that are determined to be impaired, a reserve is established for the difference between the amortized cost and fair market value of the underlying collateral. In estimating fair value, the Company uses interest rates reflecting the current real estate financing market. Short-term securities, consisting primarily of money market instruments and other debt issues purchased with a maturity of less than one year, are carried at amortized cost, which approximates fair value. Other invested assets include trading securities, partnership investments and real estate joint ventures which are accounted for on the equity method of accounting. Undistributed income of these investments is reported in net investment income. Also included in other invested assets are policy loans which are carried at the amount of the unpaid balances that are not in excess of the net cash 23 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) surrender values of the related insurance policies. The carrying value of policy loans, which have no defined maturities, is considered to be fair value. Accrual of investment income, included in other assets, is suspended on fixed maturities or mortgage loans that are in default, or on which it is likely that future payments will not be made as scheduled. Interest income on investments in default is recognized only as payment is received. DERIVATIVE FINANCIAL INSTRUMENTS The Company uses derivative financial instruments, including financial futures contracts, swaps, options and forward contracts as a means of hedging exposure to interest rate changes, equity price change and foreign currency risk. The Company does not hold or issue derivative instruments for trading purposes. (See Note 9 for a more detailed description of the Company's derivative use.) Derivative financial instruments in a gain position are reported in the balance sheet in other assets, derivative financial instruments in a loss position are reported in the balance sheet in other liabilities and derivatives purchased to offset embedded derivatives on variable annuity contracts are reported in other invested assets. To qualify for hedge accounting, the hedge relationship is designated and formally documented at inception detailing the particular risk management objective and strategy for the hedge which includes the item and risk that is being hedged, the derivative that is being used, as well as how effectiveness is being assessed. A derivative has to be highly effective in accomplishing the objective of offsetting either changes in fair value or cash flows for the risk being hedged. For fair value hedges, in which derivatives hedge the fair value of assets and liabilities, changes in the fair value of derivatives are reflected in realized investment gains and losses, together with changes in the fair value of the related hedged item. The net amount is reflected in current earnings. The Company's fair value hedges are primarily of available-for-sale securities. For cash flow hedges, the accounting treatment depends on the effectiveness of the hedge. To the extent that derivatives are effective in offsetting the variability of the hedged cash flows, changes in the derivatives' fair value will not be included in current earnings but are reported in the accumulated other changes in equity from nonowner sources. These changes in fair value will be included in earnings of future periods when earnings are also affected by the variability of the hedged cash flows. To the extent these derivatives are not effective, the ineffective portion of the changes in fair value is immediately included in realized investment gains and losses. The Company's cash flow hedges primarily include hedges of foreign denominated funding agreements and floating rate available-for-sale securities. The effectiveness of these hedging relationships is evaluated on a retrospective and prospective basis using quantitative measures of correlation. If a hedge relationship is found to be ineffective, it no longer qualifies as a hedge and any gains or losses attributable to such ineffectiveness as well as subsequent changes in fair value are recognized in realized investment gains and losses. For those fair value and cash flow hedge relationships that are terminated, hedge designations removed, or forecasted transactions that are no longer expected to occur, the hedge accounting treatment described in the paragraphs above will no longer apply. For fair value hedges, any changes to the hedged item remain as part of the basis of the asset or liability and are ultimately reflected as an element of the yield. For cash flow hedges, any changes in fair value of the end-user derivative 24 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) remain in the accumulated other changes in equity from nonowner sources in shareholder's equity and are included in earnings of future periods when earnings are also affected by the variability of the hedged cash flow. If the hedged relationship is discontinued because a forecasted transaction will not occur when scheduled, the accumulated changes in fair value of the end-user derivative recorded in shareholder's equity are immediately reflected in realized investment gains and losses. The Company enters into derivative contracts that are economic hedges but do not qualify or are not designated as hedges for accounting purposes. These derivatives are carried at fair value, with changes in value reflected in realized investment gains and losses. FINANCIAL INSTRUMENTS WITH EMBEDDED DERIVATIVES The Company bifurcates an embedded derivative where the economic characteristics and risks of the embedded instrument are not clearly and closely related to the economic characteristics and risks of the host contract, the entire instrument would not otherwise be remeasured at fair value and a separate instrument with the same terms of the embedded instrument would meet the definition of a derivative under SFAS 133. The Company purchases investments that have embedded derivatives, primarily convertible debt securities. These embedded derivatives are carried at fair value with changes in value reflected in realized investment gains and losses. Derivatives embedded in convertible debt securities are classified in the consolidated balance sheet as fixed maturity securities, consistent with the host instruments. The Company markets certain investment contracts that have embedded derivatives, primarily variable annuity contracts with put options. These embedded derivatives are carried at fair value, with changes in value reflected in realized investment gains and losses. Derivatives embedded in variable annuity contracts are classified in the consolidated balance sheet as future policy benefits and claims. INVESTMENT GAINS AND LOSSES Realized investment gains and losses are included as a component of pre-tax revenues based upon specific identification of the investments sold on the trade date. Impairments are realized when investment losses in value are deemed other-than-temporary. The Company conducts regular reviews to assess whether other-than-temporary losses exist. Changing economic conditions - global, regional, or related to specific issuers or industries - could result in other-than-temporary losses. Also included are gains and losses arising from the remeasurement of the local currency value of foreign investments to U.S. dollars, the functional currency of the Company. SEPARATE ACCOUNTS The Company has separate accounts that primarily represent funds for which investment income and investment gains and losses accrue directly to, and investment risk is borne by, the contractholders. Each of these accounts has specific investment objectives. The assets of each account are legally segregated and are not subject to claims that arise out of any other business of the Company. The assets of these accounts are carried at fair value. 25 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) Amounts assessed to the separate account contractholders for management services are included in revenues. Deposits, net investment income and realized investment gains and losses for these accounts are excluded from revenues, and related liability increases are excluded from benefits and expenses. DEFERRED ACQUISITION COSTS Costs of acquiring traditional life, universal life (UL) and deferred annuities are deferred. These deferred acquisition costs (DAC) include principally commissions and certain expenses related to policy issuance, underwriting and marketing, all of which vary with and are primarily related to the production of new business. The method for determining amortization of DAC varies by product type based upon three different accounting pronouncements: SFAS No. 60, "Accounting and Reporting by Insurance Enterprises" (SFAS 60), SFAS No. 91, "Accounting for Nonrefundable Fees and Costs Associated with Originating or Acquiring Loans and Initial Direct Costs of Leases" (SFAS 91) and SFAS No. 97, "Accounting and Reporting by Insurance Enterprises for Certain Long Duration Contracts and for Realized Gains and Losses from the Sale of Investments" (SFAS 97). DAC for deferred annuities, both fixed and variable, is amortized employing a level effective yield methodology per SFAS 91 as indicated by AICPA Practice Bulletin 8. An amortization rate is developed using the outstanding DAC balance and projected account balances. This rate is applied to actual account balances to determine the amount of DAC amortization. The projected account balances are derived using a model that contains assumptions related to investment returns and persistency. The model rate is evaluated at least annually, and changes in underlying lapse and interest rate assumptions are to be treated retrospectively. Variances in expected equity market returns versus actual returns are treated prospectively and a new amortization pattern is developed so that the DAC balances will be amortized over the remaining estimated life of the business. DAC for these products is currently being amortized over 10-15 years. DAC for UL is amortized in relation to estimated gross profits from surrender charges, investment, mortality, and expense margins per SFAS 97. Actual profits can vary from management's estimates resulting in increases or decreases in the rate of amortization. Re-estimates of gross profits, performed at least annually, result in retrospective adjustments to earnings by a cumulative charge or credit to income. DAC for this product is currently being amortized over 16-25 years. DAC relating to traditional life, including term insurance, is amortized in relation to anticipated premiums per SFAS 60. Assumptions as to the anticipated premiums are made at the date of policy issuance or acquisition and are consistently applied over the life of the policy. DAC for this product is currently being amortized over 5-20 years. All DAC is reviewed, at least annually, to determine if it is recoverable from future income, including investment income, and, if not recoverable, is charged to expense. All other acquisition expenses are charged to operations as incurred. See Note 4. VALUE OF INSURANCE IN FORCE The value of insurance in force, reported in other assets, is an asset that represents the actuarially determined present value of anticipated profits to be realized from annuity contracts at the date of acquisition using the same assumptions that were used for computing related liabilities, where 26 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) appropriate. The value of insurance in force was the actuarially determined present value of the projected future profits discounted at an interest rate of 16% for the annuity business acquired. The annuity contracts are amortized employing a level yield method over 31 years. The value of insurance in force is reviewed periodically for recoverability to determine if any adjustment is required. Adjustments, if any, are charged to income. See Note 4. FUTURE POLICY BENEFITS Future policy benefits represent liabilities for future insurance policy benefits for payout annuities and traditional life products. The annuity payout reserves are calculated using the mortality and interest assumptions used in the actual pricing of the benefit. Mortality assumptions are based on Company experience and are adjusted to reflect deviations such as substandard mortality in structured settlement benefits. The interest rates range from 2.07% to 7.85% for these annuity products with a weighted average interest rate of 6.6%, including adverse deviation. Traditional life products include whole life and term insurance. Future policy benefits for traditional life products are estimated on the basis of actuarial assumptions as to mortality, persistency and interest, established at policy issue and are based on the Company's experience, which, together with interest assumptions, include a margin for adverse deviation. Appropriate recognition has been given to experience rating and reinsurance. Interest assumptions applicable to traditional life products range from 3.0% to 7.0%, with a weighted average of 5.8%. CONTRACTHOLDER FUNDS Contractholder funds represent deposits from the issuance of UL pension investment and certain deferred annuity and structured settlement contracts. For UL contracts, contractholder fund balances are increased by receipts for mortality coverage, contract administration, surrender charges and interest accrued where one or more elements are not fixed or guaranteed. These balances are decreased by withdrawals, mortality charges and administrative expenses charged to the contractholders where these charges and expenses may not be fixed or guaranteed. Interest rates credited to contractholder funds related to universal life range from 4.0% to 5.95%, with a weighted average interest rate of 5.01%. Pension investment and certain annuity contracts do not contain significant insurance risk and are considered investment-type contracts. Contractholder fund balances are increased by receipts and credited interest, and reduced by withdrawals and administrative expenses charged to the contractholder. Interest rates credited to these investment-type contracts range from 1.0 % to 7.75% with a weighted average interest rate of 5.35%. GUARANTY FUND AND OTHER INSURANCE-RELATED ASSESSMENTS Included in other liabilities is the Company's estimate of its liability for guaranty fund and other insurance-related assessments. State guaranty fund assessments are based upon the Company's share of premiums written or received in one or more years prior to an insolvency occurring in the industry. Once an insolvency has occurred, the Company recognizes a liability for such assessments if it is probable that an assessment will be imposed and the amount of the assessment can be reasonably estimated. At December 31, 2003 and 2002, the Company's liability for guaranty fund assessments was not significant. 27 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) PERMITTED STATUTORY ACCOUNTING PRACTICES The Company, domiciled in the State of Connecticut, prepares statutory financial statements in accordance with the accounting practices prescribed or permitted by the State of Connecticut Insurance Department. Prescribed statutory accounting practices are those practices that are incorporated directly or by reference in state laws, regulations, and general administrative rules applicable to all insurance enterprises domiciled in a particular state. Permitted statutory accounting practices include practices not prescribed by the domiciliary state, but allowed by the domiciliary state regulatory authority. The Company does not have any permitted statutory accounting practices. PREMIUMS Premiums are recognized as revenues when due. Premiums for contracts with a limited number of premium payments, due over a significantly shorter period than the period over which benefits are provided, are considered revenue when due. The portion of premium which is not required to provide for benefits and expenses is deferred and recognized in revenues in a constant relationship to insurance benefits in force. FEE INCOME Fee income is recognized on deferred annuity and UL contracts for mortality, administrative and equity protection charges according to contract due dates. Fee income is recognized on variable annuity and universal life separate accounts either daily, monthly, quarterly or annually as per contract terms. OTHER REVENUES Other revenues include surrender penalties collected at the time of a contract surrender, and other miscellaneous charges related to annuity and universal life contracts recognized when received. CURRENT AND FUTURE INSURANCE BENEFITS Current and future insurance benefits represent charges for mortality and morbidity related to fixed annuities, universal life and term life insurance benefits. INTEREST CREDITED TO CONTRACTHOLDERS Interest credited to contractholders represents amounts earned by universal life, pension investment and certain deferred annuity contracts in accordance with contract provisions. FEDERAL INCOME TAXES The provision for federal income taxes is comprised of two components, current income taxes and deferred income taxes. Deferred federal income taxes arise from changes during the year in cumulative temporary differences between the tax basis and book basis of assets and liabilities. 28 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) 2. INVESTMENTS FIXED MATURITIES The amortized cost and fair values of investments in fixed maturities were as follows: GROSS GROSS DECEMBER 31, 2003 AMORTIZED UNREALIZED UNREALIZED FAIR ($ IN THOUSANDS) COST GAINS LOSSES VALUE - ------------------------------------------------------------------------------------------------------------------------------------ AVAILABLE FOR SALE: Mortgage-backed securities - CMOs and pass-through securities $ 644,362 $ 18,352 $ 1,598 $ 661,116 U.S. Treasury securities and obligations of U.S. Government and government agencies and authorities 192,271 4,756 731 196,296 Obligations of states and political subdivisions 52,867 6,151 -- 59,018 Debt securities issued by foreign governments 57,656 3,386 83 60,959 All other corporate bonds 3,179,328 240,472 5,329 3,414,471 All other debt securities 903,211 59,113 3,105 959,219 Redeemable preferred stock 4,083 2,155 92 6,146 - ------------------------------------------------------------------------------------------------------------------------------------ Total Available For Sale $5,033,778 $ 334,385 $ 10,938 $5,357,225 - ------------------------------------------------------------------------------------------------------------------------------------ - ------------------------------------------------------------------------------------------------------------------------------------ GROSS GROSS DECEMBER 31, 2002 AMORTIZED UNREALIZED UNREALIZED FAIR ($ IN THOUSANDS) COST GAINS LOSSES VALUE - ------------------------------------------------------------------------------------------------------------------------------------ AVAILABLE FOR SALE: Mortgage-backed securities - CMOs and pass-through securities $ 423,318 $ 21,809 $ 90 $ 445,037 U.S. Treasury securities and obligations of U.S. Government and government agencies and authorities 217,602 5,958 2,115 221,445 Obligations of states and political subdivisions 49,472 7,170 -- 56,642 Debt securities issued by foreign governments 21,530 2,146 296 23,380 All other corporate bonds 2,932,069 157,225 82,175 3,007,119 All other debt securities 737,215 35,255 10,926 761,544 Redeemable preferred stock 4,595 1,785 1,248 5,132 - ------------------------------------------------------------------------------------------------------------------------------------ Total Available For Sale $4,385,801 $ 231,348 $ 96,850 $4,520,299 - ------------------------------------------------------------------------------------------------------------------------------------ Proceeds from sales of fixed maturities classified as available for sale were $1.7 billion, $1.7 billion and $939 million in 2003, 2002 and 2001, respectively. Gross gains of $48.2 million, $85.6 million 29 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) and $67.0 million and gross losses of $52.4 million, $29.9 million and $22.4 million in 2003, 2002 and 2001, respectively, were realized on those sales. Additional losses of $10.2 million, $66.9 million and $11.5 million were realized due to other-than-temporary losses in value in 2003, 2002 and 2001, respectively. Impairment activity increased significantly in 2002. These prior year impairments were concentrated in telecommunication and energy company investments. Fair values of investments in fixed maturities are based on quoted market prices or dealer quotes or, if these are not available, discounted expected cash flows using market rates commensurate with the credit quality and maturity of the investment. The fair value of investments for which a quoted market price or dealer quote is not available amounted to $1.0 billion and $840.4 million at December 31, 2003 and 2002, respectively. The amortized cost and fair value of fixed maturities available for sale at December 31, 2003, by contractual maturity, are shown below. Actual maturities will differ from contractual maturities because borrowers may have the right to call or prepay obligations with or without call or prepayment penalties. ----------------------------------------------------------------------- AMORTIZED FAIR ($ IN THOUSANDS) COST VALUE ----------------------------------------------------------------------- MATURITY: Due in one year or less $210,086 $214,645 Due after 1 year through 5 years 1,529,425 1,634,709 Due after 5 years through 10 years 1,821,121 1,963,235 Due after 10 years 828,784 883,520 ----------------------------------------------------------------------- 4,389,416 4,696,109 ----------------------------------------------------------------------- Mortgage-backed securities 644,362 661,116 ----------------------------------------------------------------------- Total Maturity $5,033,778 $5,357,225 ----------------------------------------------------------------------- The Company makes significant investments in collateralized mortgage obligations (CMOs). CMOs typically have high credit quality, offer good liquidity, and provide a significant advantage in yield and total return compared to U.S. Treasury securities. The Company's investment strategy is to purchase CMO tranches which are protected against prepayment risk, including planned amortization class tranches and last cash flow tranches. Prepayment protected tranches are preferred because they provide stable cash flows in a variety of interest rate scenarios. The Company does invest in other types of CMO tranches if an assessment indicates a favorable risk/return tradeoff. The Company does not purchase residual interests in CMOs. At December 31, 2003 and 2002, the Company held CMOs classified as available for sale with a fair value of $332.4 million and $265.5 million, respectively. Approximately 34% and 33%, respectively, of the Company's CMO holdings are fully collateralized by GNMA, FNMA or FHLMC securities at December 31, 2003 and 2002. In addition, the Company held $327.7 million and $177.8 million of GNMA, FNMA or FHLMC mortgage-backed pass-through securities at December 31, 2003 and 2002, respectively. All of these securities are rated AAA. 30 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) The Company engages in securities lending transactions whereby certain securities from its portfolio are loaned to other institutions for short periods of time. The Company generally receives cash collateral from the borrower, equal to at least the market value of the loaned securities plus accrued interest, and invests in a short-term investment pool. See Note 11. The loaned securities remain a recorded asset of the Company. The Company records a liability for the amount of the cash collateral held, representing its obligation to return the cash collateral related to these loaned securities, and reports that liability as part of other liabilities in the consolidated balance sheet. At December 31, 2003 and 2002, the Company held cash collateral of $154.0 million and $149.0 million, respectively. The Company participates in dollar roll repurchase transactions as a way to generate investment income. These transactions involve the sale of mortgage-backed securities with the agreement to repurchase substantially the same securities from the same counterparty. Cash is received from the sale, which is invested in the Company's short-term money market pool. The cash is returned at the end of the roll period when the mortgage-backed securities are repurchased. The Company will generate additional investment income based upon the difference between the sale and repurchase prices. These transactions are recorded as secured borrowings. The mortgage-backed securities remain recorded as assets. The cash proceeds are reflected in short-term investments and a liability is established to reflect the Company's obligation to repurchase the securities at the end of the roll period. This liability is classified as other liabilities in the balance sheets and fluctuates based upon the timing of the repayments. The balances were insignificant at December 31, 2003 and 2002, respectively. EQUITY SECURITIES The cost and fair values of investments in equity securities were as follows: ----------------------------------------------------------------------------------------------------------- GROSS GROSS UNREALIZED UNREALIZED FAIR ($ IN THOUSANDS) COST GAINS LOSSES VALUE ----------------------------------------------------------------------------------------------------------- DECEMBER 31, 2003 Common stocks $1,645 $343 $249 $1,739 Non-redeemable preferred stocks 6,608 30 70 6,568 ----------------------------------------------------------------------------------------------------------- Total Equity Securities $8,253 $373 $319 $8,307 ----------------------------------------------------------------------------------------------------------- DECEMBER 31, 2002 Common stocks $2,599 $37 $699 $1,937 Non-redeemable preferred stocks 12,340 394 176 12,558 ----------------------------------------------------------------------------------------------------------- Total Equity Securities $14,939 $431 $875 $14,495 ----------------------------------------------------------------------------------------------------------- Proceeds from sales of equity securities were $7.8 million, $35.6 million and $6.4 million in 2003, 2002 and 2001, respectively. Gross gains and losses on sales and impairments were insignificant. OTHER-THAN-TEMPORARY LOSSES ON INVESTMENTS At December 31, 2003, the cost of approximately 220 investments in fixed maturity and equity securities exceeded their fair value by $11.3 million. Of the $11.3 million, $9.2 million represents 31 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO CONDENSED FINANCIAL STATEMENTS (CONTINUED) fixed maturity investments that have been in a gross unrealized loss position for less than a year and of these 87% are rated investment grade. Fixed maturity investments that have been in a gross unrealized loss position for a year or more total $1.8 million and 32% of these are rated investment grade. The gross unrealized loss on equity securities was $.3 million at December 31, 2003. Management has determined that the unrealized losses on the Company's investments in fixed maturity and equity securities at December 31, 2003 are temporary in nature. The Company conducts a rigorous review each quarter to identify and evaluate investments that have possible indications of impairment. An investment in a debt or equity security is impaired if its fair value falls below its cost and the decline is considered other-than-temporary. Factors considered in determining whether a loss is temporary include the length of time and extent to which fair value has been below cost; the financial condition and near-term prospects of the issuer; and the Company's ability and intent to hold the investment for a period of time sufficient to allow for any anticipated recovery. The Company's review for impairment generally entails: o Identification and evaluation of investments that have possible indications of impairment; o Analysis of individual investments that have fair values less than 80% of amortized cost, including consideration of length of time the investment has been in an unrealized loss position. o Discussion of evidential matter, including an evaluation of factors or triggers that would or could cause individual investments to qualify as having other-than-temporary impairments and those that would not support other-than-temporary impairment; o Documentation of the results of these analyses, as required under business policies. The table below shows the fair value of investments in fixed maturities and equity securities in an unrealized loss position at December 31, 2003: GROSS UNREALIZED LOSSES Less Than One Year One Year or Longer Total ---------------------------------------------------------------------------------- Gross Gross Gross Fair Unrealized Fair Unrealized Fair Unrealized ($ IN THOUSANDS) Value Losses Value Losses Value Losses - ------------------------------------------------------------------------------------------------------------------------------------ Fixed maturity securities available-for-sale: Mortgage-backed securities-CMO's and pass-through securities $142,683 $1,598 $-- $-- $142,683 $1,598 U.S. Treasury securities and obligations of U.S. Government and government agencies and authorities 132,402 731 -- -- 132,402 731 Debt securities issued by foreign governments 2,183 83 -- -- 2,183 83 All other corporate bonds 237,621 4,266 19,461 1,063 257,082 5,329 All other debt securities 122,769 2,461 20,054 644 142,823 3,105 Redeemable preferred stock 650 41 659 51 1,309 92 - ------------------------------------------------------------------------------------------------------------------------------------ Total fixed maturities $638,308 $9,180 $40,174 $1,758 $678,482 $10,938 Equity securities $2,642 $56 $946 $263 $3,588 $319 - ------------------------------------------------------------------------------------------------------------------------------------ 32 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) MORTGAGE LOANS At December 31, 2003 and 2002, the Company's mortgage loan portfolios consisted of the following: ------------------------------------------------------------------------ ($ IN THOUSANDS) 2003 2002 ------------------------------------------------------------------------ Current Mortgage Loans $135,347 $130,303 Underperforming Mortgage Loans -- 3,775 ------------------------------------------------------------------------ Total $135,347 $134,078 ------------------------------------------------------------------------ Underperforming assets include delinquent mortgage loans over 90 days past due, loans in the process of foreclosure and loans modified at interest rates below market. Aggregate annual maturities on mortgage loans at December 31, 2003 are as shown below. Actual maturities will differ from contractual maturities because borrowers may have the right to prepay obligations with or without prepayment penalties. --------------------------------------------------------------- YEAR ENDING DECEMBER 31, ($ IN THOUSANDS) --------------------------------------------------------------- 2004 $11,301 2005 6,137 2006 27,827 2007 5,155 2008 5,804 Thereafter 79,123 --------------------------------------------------------------- Total $135,347 =============================================================== OTHER INVESTED ASSETS Other invested assets are composed of the following: ----------------------------------------------------------------------- ($ IN MILLIONS) 2003 2002 ----------------------------------------------------------------------- Private equity and arbitrage investments $203 $142 Derivatives 115 162 Trading Securities 33 27 Policy Loans 27 28 Real estate investments 15 26 ----------------------------------------------------------------------- Total $393 $385 ----------------------------------------------------------------------- 33 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) CONCENTRATIONS The Company participates in a short-term investment pool maintained by TIC. See Note 11. The Company's industry concentrations of investments, excluding those in federal and government agencies, primarily fixed maturities at fair value, were as follows: ------------------------------------------------------------------- ($ IN THOUSANDS) 2003 2002 ------------------------------------------------------------------- Finance $555,067 $562,179 Electric Utilities 454,960 512,950 Banking 364,094 265,442 Media 354,213 324,008 Telecommunications 287,955 304,171 Insurance 261,198 200,525 ------------------------------------------------------------------- The Company held investments in foreign banks in the amount of $152 million and $147 million at December 31, 2003 and 2002, respectively, which are included in the table above. The Company defines its below investment grade assets as those securities rated Ba1 by Moody's Investor Services (or its equivalent) or below by external rating agencies, or the equivalent by internal analysts when a public rating does not exist. Such assets include publicly traded below investment grade bonds and certain other privately issued bonds and notes that are classified as below investment grade. Below investment grade assets included in the preceding table include $157 million and $109 million in Electric Utilities, $31 million and $35 million in Media, and $34 million and $53 million in Telecommunications at December 31, 2003 and 2002, respectively. Below investment grade assets in other categories were insignificant. Total below investment grade assets were $506 million and $414 million at December 31, 2003 and 2002, respectively. Included in mortgage loans were the following group concentrations: ($ IN THOUSANDS) ------------------------------------------------------------------- At December 31, 2003 2002 ------------------------------------------------------------------- STATE California $34,304 $42,169 New York 30,766 22,636 ------------------------------------------------------------------- PROPERTY TYPE Agricultural $63,672 $79,075 Office 61,812 44,094 ------------------------------------------------------------------- The Company monitors creditworthiness of counterparties to all financial instruments by using controls that include credit approvals, credit limits and other monitoring procedures. Collateral for fixed maturities often includes pledges of assets, including stock and other assets, guarantees and letters of credit. The Company's underwriting standards with respect to new mortgage loans generally require loan to value ratios of 75% or less at the time of mortgage origination. 34 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) RESTRUCTURED INVESTMENTS Mortgage loan and debt securities which were restructured at below market terms at December 31, 2003 and 2002 were insignificant. The new terms of restructured investments typically defer a portion of contract interest payments to varying future periods. Gross interest income on restructured assets that would have been recorded in accordance with the original terms of such assets was insignificant. Interest on these assets, included in net investment income, was insignificant. NET INVESTMENT INCOME ---------------------------------------------------------------------------------------------------- FOR THE YEAR ENDED DECEMBER 31, ($ IN THOUSANDS) 2003 2002 2001 ---------------------------------------------------------------------------------------------------- GROSS INVESTMENT INCOME Fixed maturities $316,790 $276,818 $217,813 Other invested assets 33,118 27,886 22,542 Mortgage loans 10,931 10,578 11,327 Other 935 1,402 2,227 ---------------------------------------------------------------------------------------------------- Total gross investment income 361,774 316,684 253,909 ---------------------------------------------------------------------------------------------------- Investment expenses 5,311 4,738 2,855 ---------------------------------------------------------------------------------------------------- Net investment income $356,463 $311,946 $251,054 ---------------------------------------------------------------------------------------------------- 35 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) REALIZED AND UNREALIZED INVESTMENT GAINS (LOSSES) Net realized investment gains (losses) for the periods were as follows: ----------------------------------------------------------------------------------------------------------- FOR THE YEAR ENDED DECEMBER 31, ($ IN THOUSANDS) 2003 2002 2001 ----------------------------------------------------------------------------------------------------------- REALIZED Fixed maturities $(14,361) $(11,185) $33,061 Other invested assets 8,152 (19,423) (4,980) Mortgage loans (886) (61) (707) Other (107) 85 (1,230) ----------------------------------------------------------------------------------------------------------- Total realized investment gains (losses) $(7,202) $(30,584) $26,144 ----------------------------------------------------------------------------------------------------------- Changes in net unrealized investment gains (losses) that are included as accumulated other changes in equity from nonowner sources in shareholder's equity were as follows: ------------------------------------------------------------------------------------------------------------ FOR THE YEAR ENDED DECEMBER 31, ($ IN THOUSANDS) 2003 2002 2001 ------------------------------------------------------------------------------------------------------------ UNREALIZED Fixed maturities $188,949 $91,013 $14,761 Other invested assets (2,805) 22,449 (16,182) ------------------------------------------------------------------------------------------------------------ Total unrealized investment gains (losses) 186,144 113,462 (1,421) Related taxes 65,151 39,712 (497) ------------------------------------------------------------------------------------------------------------ Change in unrealized investment gains (losses) 120,993 73,750 (924) Balance beginning of year 86,448 12,698 13,622 ------------------------------------------------------------------------------------------------------------ Balance end of year $207,441 $86,448 $12,698 ------------------------------------------------------------------------------------------------------------ 3. REINSURANCE The Company uses reinsurance in order to limit losses, minimize exposure to large risks, provide additional capacity for future growth and to effect business-sharing arrangements. Reinsurance is accomplished through various plans of reinsurance, primarily yearly renewable term (YRT) coinsurance and modified coinsurance. The Company remains primarily liable as the direct insurer on all risks reinsured. Since 1997 the majority of UL business has been reinsured under an 80%/20% YRT quota share reinsurance program and term life business has been reinsured under a 90%/10% YRT quota share reinsurance program. Beginning in September, 2002, newly issued term life business has been reinsured under a 90%/10% coinsurance quota share reinsurance program. Maximum retention of $2.5 million is generally reached on policies in excess of $12.5 million for UL and $25.0 million for term insurance. For other plans of insurance, it is the policy of the Company to obtain reinsurance for amounts above certain retention limits on individual life policies, which limits vary with age and underwriting classification. Generally, the maximum retention on an ordinary life risk is $2.5 million. Total life insurance in-force ceded under reinsurance contracts was $35.0 billion and $29.3 billion at December 31, 2003 and 2002, including $4.5 million and $6.0 million, respectively to TIC. Total life 36 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) insurance premiums ceded were $24.9 million, $14.9 million and $11.9 million in 2003, 2002 and 2001, respectively. Ceded premiums paid to TIC were insignificant for these same periods. Prior to April 1, 2001, the Company also reinsured substantially all of the guaranteed minimum death benefit (GMDB) on its variable annuity product. Total variable annuity account balances with GMDB were $9.9 billion, including $5.4 billion or 55% which was reinsured, and $7.1 billion, of which $4.9 billion or 69% is reinsured at December 31, 2003 and 2002, respectively. GMDB is payable upon the death of a contractholder. When the benefit payable is greater than the account value of the variable annuity, the difference is called the net amount at risk (NAR). NAR was $887 million and $2.2 billion at December 31, 2003 and 2002, respectively. NAR included $816 million, or 92%, and $1.9 billion, or 86%, which was reinsured at December 31, 2003 and 2002, respectively. 4. INTANGIBLE ASSETS The Company has two intangible, amortizable assets, DAC and the value of insurance in force. The following is a summary of capitalized DAC by product type: Traditional Deferred ($ IN MILLIONS) Life Annuity UL Total ----------------------------------------------------------------------------------------- Beginning balance January 1, 2002 $ 47.7 $ 511.5 $ 255.2 $ 814.4 Commissions and expenses deferred 16.5 169.4 130.8 316.7 Amortization expense (8.9) (72.6) (90.8) (9.3) Underlying lapse and interest rate assumptions -- 29.8 -- 29.8 Amortization related to FAS 91 reassessment -- (6.0) -- (6.0) ----------------------------------------------------------------------------------------- Balance December 31, 2002 55.3 632.1 376.7 1,064.1 Commissions and expenses deferred 14.3 172.1 164.9 351.3 Amortization expense (10.2) (107.6) (18.5) (136.3) ----------------------------------------------------------------------------------------- Balance December 31, 2003 $ 59.4 $ 696.6 $ 523.1 $ 1,279.1 ----------------------------------------------------------------------------------------- The value of insurance in force totaled $11.7 million and $12.5 million at December 31, 2003 and 2002, respectively, and was reported in other assets. Amortization expense of value of insurance in force was insignificant for 2003, 2002 and 2001. 5. DEPOSIT FUNDS AND RESERVES At December 31, 2003 and 2002, the Company had $5.6 billion and $5.0 billion of life and annuity deposit funds and reserves, respectively. Of those totals, $1.6 billion were not subject to discretionary withdrawal based on contract terms for 2003 and 2002. The remaining amounts were life and annuity products that were subject to discretionary withdrawal by the contractholders. 37 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) Included in the amounts that are subject to discretionary withdrawal were $2.6 billion and $2.4 billion of liabilities that are surrenderable with market value adjustments. Also included are an additional $1.3 billion and $.9 billion of life insurance and individual annuity liabilities which are subject to discretionary withdrawals with an average surrender charge of 4.7% and 4.2%, respectively. The remaining $.1 billion in 2003, and $.1 billion in 2002, is surrenderable without charge. The life insurance risks would have to be underwritten again if transferred to another carrier, which is considered a significant deterrent for long-term policyholders. Insurance liabilities that are surrendered or withdrawn from the Company are reduced by outstanding policy loans and related accrued interest prior to payout. 6. FEDERAL INCOME TAXES EFFECTIVE TAX RATE ($ IN THOUSANDS) ------------------------------------------------------------------------------------------------------ FOR THE YEAR ENDED DECEMBER 31, 2003 2002 2001 ------------------------------------------------------------------------------------------------------ Income before federal income taxes $ 154,048 $ 159,024 $ 176,249 Statutory tax rate 35% 35% 35% ------------------------------------------------------------------------------------------------------ Expected federal income taxes 53,917 55,658 61,687 Tax effect of: Non-taxable investment income (11,626) -- (36) Tax reserve release (7,852) -- -- Other, net 149 4 (562) ------------------------------------------------------------------------------------------------------ Federal income taxes $ 34,588 $ 55,654 $ 61,089 ====================================================================================================== Effective tax rate 22% 35% 35% ------------------------------------------------------------------------------------------------------ COMPOSITION OF FEDERAL INCOME TAXES Current: United States $ 72,983 $ (30,830) $ (19,007) Foreign 440 (313) -- ------------------------------------------------------------------------------------------------------ Total 73,423 (31,143) (19,007) ------------------------------------------------------------------------------------------------------ Deferred: United States (38,835) 86,797 80,096 Foreign -- -- -- ------------------------------------------------------------------------------------------------------ Total (38,835) 86,797 80,096 ------------------------------------------------------------------------------------------------------ Federal income taxes $ 34,588 $ 55,654 $ 61,089 ====================================================================================================== 38 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) The net deferred tax liabilities at December 31, 2003 and 2002 were comprised of the tax effects of temporary differences related to the following assets and liabilities: ($ IN THOUSANDS) 2003 2002 ----------------------------------------------------------------------------------------------------------- Deferred Tax Assets: Benefit, reinsurance and other reserves $ 251,017 $ 151,454 Other 6,496 2,286 ----------------------------------------------------------------------------------------------------------- Total 257,513 153,740 ----------------------------------------------------------------------------------------------------------- Deferred Tax Liabilities: Investments, net (117,613) (48,363) Deferred acquisition costs and value of insurance in force (363,670) (303,652) Other (1,051) (1,075) ----------------------------------------------------------------------------------------------------------- Total (482,334) (353,090) ----------------------------------------------------------------------------------------------------------- Net Deferred Tax Liability $(224,821) $(199,350) ----------------------------------------------------------------------------------------------------------- TIC and its subsidiaries, including the Company, file a consolidated federal income tax return with Citigroup. Federal income taxes are allocated to each member of the consolidated group, according to a Tax Sharing Agreement (the Agreement), on a separate return basis adjusted for credits and other amounts required by the Agreement. TLAC had a $9.1 million recoverable from TIC at December 31, 2003 and a $53.6 million payable to TIC at December 31, 2002 pursuant to the Agreement. At December 31, 2003 and 2002, the Company had no ordinary or capital loss carryforwards. The policyholders' surplus account, which arose under prior tax law, is generally that portion of the gain from operations that has not been subjected to tax, plus certain deductions. The balance of this account is approximately $2.1 million. Income taxes are not provided for on this amount because under current U.S. tax rules such taxes will become payable only to the extent such amounts are distributed as a dividend or exceed limits prescribed by federal law. Distributions are not contemplated from this account. At current rates the maximum amount of such tax would be approximately $700 thousand. 7. SHAREHOLDER'S EQUITY SHAREHOLDER'S EQUITY AND DIVIDEND AVAILABILITY The Company's statutory net income (loss) was $37.3 million, $(133.9) million and $(73.4) million for the years ended December 31, 2003, 2002 and 2001, respectively. Statutory capital and surplus was $494 million and $397 million at December 31, 2003 and 2002, respectively. Effective January 1, 2001, the Company began preparing its statutory basis financial statements in accordance with the National Association of Insurance Commissioners' ACCOUNTING PRACTICES AND PROCEDURES MANUAL - VERSION EFFECTIVE JANUARY 1, 2001, subject to any deviations prescribed or 39 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) permitted by its domicilary insurance commissioner (see Permitted Statutory Accounting Practices in Note 1). The impact of this change on statutory capital and surplus was not significant. The Company is currently subject to various regulatory restrictions that limit the maximum amount of dividends available to be paid to its parent without prior approval of insurance regulatory authorities. In accordance with Connecticut statutes, after reducing the Company's unassigned funds (surplus) by 25% of the change in net unrealized capital gains, the Company may not pay dividends during 2004 without prior approval of the State of Connecticut Insurance Department. ACCUMULATED OTHER CHANGES IN EQUITY FROM NONOWNER SOURCES, NET OF TAX Changes in each component of Accumulated Other Changes in Equity from Nonowner Sources were as follows: NET ACCUMULATED UNREALIZED DERIVATIVE OTHER CHANGES GAIN/LOSS ON INSTRUMENTS & IN EQUITY FROM INVESTMENT HEDGING NONOWNER ($ IN THOUSANDS) SECURITIES ACTIVITIES SOURCES - ------------------------------------------------------------------------------------------------------------------------------------ BALANCE, JANUARY 1, 2001 $ 13,622 $ -- $ 13,622 Cumulative effect of change in accounting for derivative instruments and hedging activities, net of tax of $33 -- 62 62 Unrealized gains on investment securities, net of tax of $10,673 19,821 -- 19,821 Less: Reclassification adjustment for gains included in net income, net of tax of $(11,170) (20,745) -- (20,745) Add: Derivative instrument hedging activity gains, net of tax of $1,789 -- 3,324 3,324 - ------------------------------------------------------------------------------------------------------------------------------------ PERIOD CHANGE (924) 3,386 2,462 - ------------------------------------------------------------------------------------------------------------------------------------ BALANCE, DECEMBER 31, 2001 12,698 3,386 16,084 Unrealized gains on investment securities, net of tax of $35,352 65,653 -- 65,653 Add: Reclassification adjustment for losses included in net income, net of tax of $4,360 8,097 -- 8,097 Add: Derivative instrument hedging activity gains, net of tax of $2,750 -- 5,107 5,107 - ------------------------------------------------------------------------------------------------------------------------------------ PERIOD CHANGE 73,750 5,107 78,857 - ------------------------------------------------------------------------------------------------------------------------------------ BALANCE, DECEMBER 31, 2002 86,448 8,493 94,941 Unrealized gains on investment securities, net of tax of $60,482 112,322 -- 112,322 Add: Reclassification adjustment for losses included in net income, net of tax of $4,669 8,671 -- 8,671 Less: Derivative instrument hedging activity loss, net of tax benefits of $(845) -- (1,568) (1,568) - ------------------------------------------------------------------------------------------------------------------------------------ PERIOD CHANGE 120,993 (1,568) 119,425 - ------------------------------------------------------------------------------------------------------------------------------------ BALANCE, DECEMBER 31, 2003 $ 207,441 $ 6,925 $ 214,366 - ------------------------------------------------------------------------------------------------------------------------------------ 40 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) 8. BENEFIT PLANS PENSION AND OTHER POSTRETIREMENT BENEFITS The Company participates in a qualified, noncontributory defined benefit pension plan, a non-qualified pension plan and other postretirement benefits to retired employees through plans sponsored by Citigroup. The Company's share of net expense for these plans was not significant for 2003, 2002 and 2001. 401(k) SAVINGS PLAN Substantially all of the Company's employees are eligible to participate in a 401(k) savings plan sponsored by Citigroup. See Note 11. The Company's expenses in connection with the 401(k) savings plan were not significant in 2003, 2002 and 2001. 9. DERIVATIVE FINANCIAL INSTRUMENTS AND FAIR VALUE OF FINANCIAL INSTRUMENTS DERIVATIVE FINANCIAL INSTRUMENTS The Company uses derivative financial instruments, including financial futures, interest rate swaps, options and forward contracts, as a means of hedging exposure to foreign currency, equity price changes and/or interest rate risk on anticipated transactions or existing assets and liabilities. The Company does not hold or issue derivative instruments for trading purposes. The Company uses exchange traded financial futures contracts to manage its exposure to changes in interest rates that arise from the sale of certain insurance and investment products, or the need to reinvest proceeds from the sale or maturity of investments. To hedge against adverse changes in interest rates, the Company enters long or short positions in financial futures contracts, which offset asset price changes resulting from changes in market interest rates until an investment is purchased, or a product is sold. Futures contracts are commitments to buy or sell at a future date a financial instrument, at a contracted price, and may be settled in cash or through delivery. The Company uses equity option contracts to manage its exposure to changes in equity market prices that arise from the sale of certain insurance products. To hedge against adverse changes in the equity market prices, the Company enters long positions in equity option contracts with major financial institutions. These contracts allow the Company, for a fee, the right to receive a payment if the Standard and Poor's 500 Index falls below agreed upon strike prices. The Company enters into interest rate swaps in connection with other financial instruments to provide greater risk diversification and better match assets and liabilities. Under interest rate swaps, the Company agrees with other parties to exchange, at specified intervals, the difference between fixed rate and floating rate interest amounts calculated by reference to an agreed notional principal amount. Generally, no cash is exchanged at the outset of the contract and no principal payments are made by either party. A single net payment is usually made by one counterparty at each due date. Forward contracts are used on an ongoing basis to hedge the Company's exposure to foreign currency exchange rates that result from the net investment in the Company's direct foreign currency investments. To hedge against adverse changes in exchange rates, the Company enters into contracts 41 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) to exchange foreign currency for U.S. Dollars with major financial institutions. These contracts cannot be settled prior to maturity. At the maturity date the Company must purchase the foreign currency necessary to settle the contracts. Several of the Company's hedging strategies do not qualify or are not designated as hedges for accounting purposes. This can occur when the hedged item is carried at fair value with changes in fair value recorded in earnings, the derivative contracts are used in a macro hedging strategy, the hedge is not expected to be highly effective, or structuring the hedge to qualify for hedge accounting is too costly or time consuming. The Company monitors creditworthiness of counterparties to these financial instruments by using criteria of acceptable risk that are consistent with on-balance-sheet financial instruments. The controls include credit approvals, limits and other monitoring procedures. Additionally, the Company enters into collateral agreements with its derivative counterparties. As of December 31, 2003 the Company held collateral under these contracts amounting to approximately $69.7million. The following table summarizes certain information related to the Company's hedging activities for the years ended December 31, 2003 and 2002: Year Ended Year Ended ($ IN THOUSANDS) December 31, 2003 December 31, 2002 --------------------------------------------------------------------------- Hedge ineffectiveness recognized related to fair value hedges $(3,309) $(5,215) Hedge ineffectiveness recognized related to cash flow hedges (296) 1,141 Net gain or loss from economic hedges in earnings 8,076 (13,597) During the year ended December 31, 2002 the Company recorded a gain of $.3 million from discontinued forecasted transactions. There was no such gain in 2003. Cash flow transaction amounts expected to be reclassified from accumulated other changes in equity from nonowner sources into pre-tax earnings within twelve months from December 31, 2003 is not significant. The Company had interest rate and equity options with fair values of $115.1 million and $161.7 million, at December 31, 2003 and 2002, respectively. Included in these amounts were $3.5 million and $4.8 million with affiliates, respectively. FINANCIAL INSTRUMENTS WITH OFF-BALANCE SHEET RISK In the normal course of business, the Company issues fixed and variable rate loan commitments and has unfunded commitments to partnerships and joint ventures. All of these commitments are to unaffiliated entities. The notional values of loan commitments at December 31, 2003 and 2002 were $6.2 million and $23.9 million respectively. The notional values of unfunded commitments were $31.0 million and $35.5 million at December 31, 2003 and 2002, respectively. 42 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) FAIR VALUE OF CERTAIN FINANCIAL INSTRUMENTS The Company uses various financial instruments in the normal course of its business. Certain insurance contracts are excluded by SFAS No. 107, "Disclosure about Fair Value of Financial Instruments," and therefore are not included in the amounts discussed. At December 31, 2003, investments in fixed maturities had a carrying value and a fair value of $5.4 billion compared with a carrying value and a fair value of $4.5 billion at December 31, 2002. See Notes 1 and 2. At December 31, 2003, mortgage loans had a carrying value of $135.4 million and a fair value of $147.6 million and at December 31, 2002 had a carrying value of $134.1 million and a fair value of $148.0 million. In estimating fair value, the Company used interest rates reflecting the current real estate financing market. The carrying values of short-term securities were $195.3 million and $475.4 million in 2003 and 2002, respectively, which approximated their fair values. Policy loans which are included in other invested assets had carrying values of $26.8 million and $27.4 million in 2003 and 2002, respectively, which also approximated their fair values. The carrying values of $260.6 million and $151.5 million of financial instruments classified as other assets approximated their fair values at December 31, 2003 and 2002, respectively. The carrying values of $439.2 million and $319.8 million of financial instruments classified as other liabilities also approximated their fair values at December 31, 2003 and 2002, respectively. Fair value is determined using various methods, including discounted cash flows, as appropriate for the various financial instruments. At December 31, 2003, contractholder funds with defined maturities had a carrying value of $2.8 billion and a fair value of $3.0 billion, compared with a carrying value of $2.7 billion and a fair value of $2.9 billion at December 31, 2002. The fair value of these contracts is determined by discounting expected cash flows at an interest rate commensurate with the Company's credit risk and the expected timing of cash flows. Contractholder funds without defined maturities had a carrying value of $677.7 million and a fair value of $527.3 million at December 31, 2003, compared with a carrying value of $605 million and a fair value of $416.2 million at December 31, 2002. These contracts generally are valued at surrender value. 10. COMMITMENTS AND CONTINGENCIES LITIGATION In 2003, several issues in the mutual fund and variable insurance product industries have come under the scrutiny of federal and state regulators. Like many other companies in our industry, the Company has received a request for information from the Securities and Exchange Commission (SEC) and a subpoena from the New York Attorney General regarding market timing and late trading. In March 2004 the SEC requested additional information about the Company's variable product operations on market timing, late trading and revenue sharing. The Company is cooperating fully with all of these reviews and is not able to predict their outcomes. 43 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) In the ordinary course of business, the Company is a defendant or co-defendant in various litigation matters incidental to and typical of the businesses in which it is engaged. In the opinion of the Company's management, the ultimate resolution of these legal proceedings would not be likely to have a material adverse effect on the Company's results of operations, financial condition or liquidity. 11. RELATED PARTY TRANSACTIONS TIC handles banking functions, including payment of salaries and expenses for the Company and some of its non-insurance affiliates. In addition, Citigroup and certain of its subsidiaries provide investment management and accounting services, data processing services, benefit management and administration, property management and investment technology services to the Company as of December 31, 2003 and 2002. At December 31, 2001 the majority of these services were provided by either Citigroup and its subsidiaries or TPC, a former affiliate. Charges for these services are shared by the Company and TIC on cost allocation methods, based generally on estimated usage by department and were insignificant for the Company in 2003, 2002 and 2001. TIC maintains a short-term investment pool in which the Company participates. The position of each company participating in the pool is calculated and adjusted daily. At December 31, 2003 and 2002, the pool totaled approximately $3.8 billion and $4.2 billion, respectively. The Company's share of the pool amounted to $124.6 million and $356.0 million at December 31, 2003 and 2002, respectively, and is included in short-term securities in the balance sheet. At December 31, 2003 and 2002, the Company had investments in Tribeca Citigroup Investments Ltd., an affiliate of the Company, in the amounts of $25.5 million and $26.7 million, respectively. Income of $6.6 million, $1.9 million and $4.5 million was earned on these investments in 2003, 2002 and 2001, respectively. The Company also had investments in an affiliated joint venture, Tishman Speyer, in the amount of $11.8 million and $24.1 million at December 31, 2003 and 2002, respectively. Income earned on these investments in 2003 was insignificant and was $19.8 million and $8.5 million in 2002 and 2001, respectively. In the ordinary course of business, the Company purchases and sells securities through affiliated broker-dealers. These transactions are conducted on an arm's length basis. At December 31, 2003 and 2002 the Company had outstanding loaned securities to its affiliate Smith Barney (SB), a division of Citigroup Global Markets Inc., in the amount of $7.1 million and $10.2 million, respectively. The Company has other affiliated investments. The individual investment with any one affiliate was insignificant at December 31, 2003 and 2002. The Company's Travelers Target Maturity (TTM) Modified Guaranteed Annuity Contracts are subject to a limited guarantee agreement by TIC in a principal amount of up to $450 million. TIC's obligation is to pay in full to any owner or beneficiary of the TTM Modified Guaranteed Annuity Contracts principal and interest as and when due under the annuity contract to the extent that the Company fails to make such payment. In addition, TIC guarantees that the Company will maintain a minimum statutory capital and surplus level. 44 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) The Company distributes fixed and variable annuity products through SB. Premiums and deposits related to these products were $.7 billion, $.8 billion and $1.2 billion in 2003, 2002 and 2001, respectively. The Company also markets term and universal life products through SB. Premiums related to such products were $87.5 million, $87.2 million and $74.5 million in 2003, 2002 and 2001, respectively. Commissions and fees paid to SB were $56.7 million, $57.5 million and $68.1 million in 2003, 2002 and 2001, respectively. The Company also distributes deferred annuity products through its affiliates Primerica Financial Services (PFS), CitiStreet Retirement Services, a division of CitiStreet LLC, (together with its subsidiaries, CitiStreet) and Citibank, N.A. (Citibank). Deposits received from PFS were $628 million, $662 million and $738 million in 2003, 2002 and 2001, respectively. Commissions and fees paid to PFS were $52.4 million, $47.1 million and $51.6 million in 2003, 2002 and 2001, respectively. Deposits from Citibank and CitiStreet were $162 million and $82 million respectively, for 2003, $117 million and $184 million, respectively, for 2002, and $166 million and $136 million, respectively, for 2001. Commissions and fees paid to Citibank and CitiStreet were $12.4 million and $2.3 million, respectively, in 2003, $7.2 million and $2.6 million, respectively, in 2002 and $9.8 million and $2.9 million, respectively, in 2001 . The Company participates in a stock option plan sponsored by Citigroup that provides for the granting of stock options in Citigroup common stock to officers and other employees. To further encourage employee stock ownership, Citigroup introduced the WealthBuilder stock option program during 1997 and the Citigroup Ownership Program in 2001. Under these programs, all employees meeting established requirements have been granted Citigroup stock options. During 2001, Citigroup introduced the Citigroup 2001 Stock Purchase Program for new employees, which allowed eligible employees of Citigroup, including the Company's employees, to enter into fixed subscription agreements to purchase shares at the market value on the date of the agreements. During 2003 Citigroup introduced the Citigroup 2003 Stock Purchase Program, which allowed eligible employees of Citigroup, including the Company's employees, to enter into fixed subscription agreements to purchase shares at the lesser of the market value on the first date of the offering period or the market value at the close of the offering period. Enrolled employees are permitted to make one purchase prior to the expiration date. The Company's charge to income for these plans was insignificant in 2003, 2002 and 2001. Prior to the IPO of TPC, most leasing functions for TIC and its subsidiaries, including the Company, were handled by its property-casualty insurance affiliates. Rent expense related to these leases was shared by the companies on a cost allocation method based generally on estimated usage by department. In 2002, TIC sold its home office buildings in Hartford, Connecticut and now leases space from a third party. The Company's rent expense was insignificant in 2003, 2002 and 2001. 45 THE TRAVELERS LIFE AND ANNUITY COMPANY NOTES TO FINANCIAL STATEMENTS (CONTINUED) 12. RECONCILIATION OF NET INCOME TO NET CASH USED IN OPERATING ACTIVITIES The following table reconciles net income to net cash used in operating activities: ---------------------------------------------------------------------------------------------------------------- FOR THE YEAR ENDED DECEMBER 31, 2003 2002 2001 ($ IN THOUSANDS) ---------------------------------------------------------------------------------------------------------------- Net Income $ 119,460 $ 103,370 $ 115,160 Adjustments to reconcile net income to cash used in operating activities: Realized (gains) losses 7,202 30,584 (26,144) Deferred federal income taxes (38,835) 86,797 80,096 Amortization of deferred policy acquisition costs 136,310 66,972 89,475 Additions to deferred policy acquisition costs (351,310) (316,721) (324,277) Investment income accrued (36,834) (35,133) (39,875) Insurance reserves (16,138) (9,000) (14,382) Other (44,755) 72,190 11,398 ---------------------------------------------------------------------------------------------------------------- Net cash used in operations $(224,900) $ (941) $(108,549) ---------------------------------------------------------------------------------------------------------------- ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE. None. ITEM 9A. CONTROLS AND PROCEDURES DISCLOSURE CONTROLS AND PROCEDURES The Company's management, with the participation of the Company's Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of the Company's disclosure controls and procedures (as such term is defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended ("Exchange Act")) as of the end of the period covered by this report. Based on such evaluation, the Company's Chief Executive Officer and Chief Financial Officer have concluded that, as of the end of such period, the Company's disclosure controls and procedures are effective in recording, processing, summarizing and reporting, on a timely basis, information required to be disclosed by the Company in the reports that it files or submits under the Exchange Act. INTERNAL CONTROL OVER FINANCIAL REPORTING There have not been any changes in the Company's internal control over financial reporting (as such term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the fiscal quarter ended December 31, 2003 that have materially affected, or are reasonably likely to materially affect, the Company's internal control over financial reporting. 46 THE TRAVELERS LIFE AND ANNUITY COMPANY PART III ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT. Omitted pursuant to General Instruction I(2)(c) of Form 10-K. ITEM 11. EXECUTIVE COMPENSATION. Omitted pursuant to General Instruction I(2)(c) of Form 10-K. ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT. Omitted pursuant to General Instruction I(2)(c) of Form 10-K. ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS. Omitted pursuant to General Instruction I(2)(c) of Form 10-K. ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES During 2003 the Securities and Exchange Commission (SEC) changed the definitions of certain terms used by public companies to categorize and disclose various types of services performed by independent auditors. The following is a description of the fees earned by KPMG for services rendered to the Company for the years ended December 31, 2003 and 2002: AUDIT FEES: Audit fees include fees paid by the Company to KPMG in connection with the annual audit of the Company's financial statements, KPMG's audits of subsidiary financial statements and KPMG's review of the Company's interim financial statements. Audit fees also include fees for services performed by KPMG that are closely related to the audit and in many cases could only be provided by our independent auditors. Such services include comfort letters and consents related to SEC registration statements and other capital raising activities and certain reports relating to the Company's regulatory filings, reports on internal control reviews required by regulators, due diligence on completed acquisitions, accounting advice on completed transactions, and certain forensic services in connection with audit services. The aggregate fees earned by KPMG for audit services rendered to the Company totaled $70 thousand and $60 thousand in each of the years ended December 31, 2003 and December 31, 2002, respectively. AUDIT RELATED FEES: Audit related services include due diligence services related to contemplated mergers and acquisitions, accounting consultations, internal control reviews not required by regulators, securitization related services, employee benefit plan audits and certain attest services as well as certain agreed upon procedures. The aggregate fees earned by KPMG for audit related services rendered to the Company were $3 thousand for each of the years ended December 31, 2003 and December 31, 2002. TAX FEES: Tax fees include corporate tax compliance, counsel and advisory services as well as expatriate tax services. The Company did not incur any charges from KPMG for tax related services rendered to the Company for the years ended December 31, 2003 and December 31, 2002. 47 THE TRAVELERS LIFE AND ANNUITY COMPANY ALL OTHER FEES: The Company did not incur any charges from KPMG for other services rendered to the Company for matters such as general consulting for the years ended December 31, 2003 and December 31, 2002. FINANCIAL INFORMATION SYSTEMS DESIGN AND IMPLEMENTATION FEES: The Company did not engage KPMG to provide advice to the Company regarding financial information systems design and implementation during the years ended December 31, 2003 and December 31, 2002. APPROVAL OF INDEPENDENT AUDITOR SERVICES AND FEES: Citigroup's audit and risk management committee has consistently reviewed and approved all fees charged by Citigroup's independent auditors, and actively monitored the relationship between audit and non-audit services provided. The audit and risk management committee has concluded that the provision of services by KPMG was consistent with the maintenance of the external auditors' independence in the conduct of its auditing functions. Effective January 1, 2003, Citigroup adopted a policy that it and its subsidiaries would no longer engage its primary independent auditors for non-audit services other than "audit related services," as defined by the SEC, certain tax services, and other permissible non-audit services as specifically approved by the chair of the audit and risk management committee and presented to the full committee at its next regular meeting. Under the Citigroup policy approved by the audit and risk management committee, the committee must pre-approve all services provided by Citigroup's independent auditors and fees charged. The committee will consider annually the provision of audit services and, if appropriate, pre-approve certain defined audit fees, audit related fees, tax fees and other fees with specific dollar value limits for each category of service. The audit and risk management committee will also consider on a case by case basis and, if appropriate, approve specific engagements that are not otherwise pre-approved. Any proposed engagement that does not fit within the definition of a pre-approved service may be presented to the chair of the audit and risk management committee for approval and to the full audit and risk management committee at its next regular meeting. The policy includes limitations on hiring of partners or other professional employees of KPMG that require adjustments to KPMG 's audit approach if there is any apparent conflict, and at all times we are mindful of the independence requirements of the SEC in considering employment of these individuals. Administration of the policy is centralized within, and monitored by, Citigroup senior corporate financial management, which reports throughout the year to the audit and risk management committee. 48 THE TRAVELERS LIFE AND ANNUITY COMPANY PART IV ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K. (a) Documents filed: (1) Financial Statements. See index on page 13 of this report. (2) Financial Statement Schedules. See index on page 52 of this report. (3) Exhibits. See Exhibit Index on the following page. (b) Reports on Form 8-K: None. 49 THE TRAVELERS LIFE AND ANNUITY COMPANY EXHIBIT INDEX EXHIBIT NO. DESCRIPTION 3. Articles of Incorporation and By-Laws a.) Charter of The Travelers Life and Annuity Company (the "Company"), as amended on April 10, 1990, incorporated herein by reference to Exhibit 6(a) to the Registration Statement on Form N-4, File No. 33-58131, filed on March 17, 1995. b.) By-laws of the Company as amended October 20, 1994, incorporated herein by reference to Exhibit 6(b) to the Registration Statement on Form N-4, File No. 33-58131, filed on March 17, 1995. 14.01 Citigroup Code of Ethics for Financial Professionals, incorporated by reference to Exhibit 14.01 to the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2002. 31.01+ Certification of chief financial officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 31.02+ Certification of chief executive officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 32.01+ Certification pursuant to 18 U.S.C. Section 1350 as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. - -------------------------------------------------------------------------------- +Filed herewith 50 SIGNATURES Pursuant to the requirements of Section 13 or 15 (d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on the 22nd day of March, 2004. THE TRAVELERS LIFE AND ANNUITY COMPANY (Registrant) By: /s/Glenn D. Lammey -------------------------------------------- Glenn D. Lammey Executive Vice President, Chief Financial Officer and Chief Accounting Officer (Principal Financial Officer and Principal Accounting Officer) Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the following persons on behalf of the registrant and in the capacities indicated on the 22nd day of March, 2004. SIGNATURE CAPACITY /s/ George C. Kokulis Director, Chief Executive Officer - --------------------- (Principal Executive Officer) (George C. Kokulis) /s/ Glenn D. Lammey Director, Chief Financial Officer and - ------------------- Chief Accounting Officer (Glenn D. Lammey) (Principal Financial Officer and Principal Accounting Officer) /s/ Kathleen L. Preston Director - ----------------------- (Kathleen L. Preston) /s/ Marla Berman Lewitus Director - ------------------------ (Marla Berman Lewitus) Supplemental Information to be Furnished With Reports Filed Pursuant to Section 15(d) of the Act by Registrants Which Have Not Registered Securities pursuant to Section 12 of the Act: NONE No Annual Report to Security Holders covering the registrant's last fiscal year or proxy material with respect to any meeting of security holders has been sent, or will be sent, to security holders. 51 THE TRAVELERS LIFE AND ANNUITY COMPANY INDEX TO FINANCIAL STATEMENTS AND FINANCIAL STATEMENT SCHEDULES PAGE The Travelers Life and Annuity Company Independent Auditors' Report * Statements of Income * Balance Sheets * Statements of Changes in Shareholder's Equity * Statements of Cash Flows * Notes to Financial Statements * Independent Auditors' Report 53 Schedule I - Summary of Investments - Other than Investments in Related Parties 2003 54 Schedule III - Supplementary Insurance Information 2001-2003 55 Schedule IV - Reinsurance 2001-2003 56 All other schedules are inapplicable for this filing. * See index on page 13. 52 THE TRAVELERS LIFE AND ANNUITY COMPANY INDEPENDENT AUDITORS' REPORT The Board of Directors and Shareholder The Travelers Life and Annuity Company: Under date of February 26, 2004, we reported on the balance sheets of The Travelers Life and Annuity Company as of December 31, 2003 and 2002, and the related statements of income, changes in shareholder's equity and cash flows for each of the years in the three-year period ended December 31, 2003, which are included in the Form 10-K. In connection with our audits of the aforementioned financial statements, we also audited the related financial statement schedules as listed in the accompanying index. These financial statement schedules are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statement schedules based on our audits. In our opinion, such financial statement schedules, when considered in relation to the basic financial statements taken as a whole, present fairly, in all material respects, the information set forth therein. As discussed in Note 1 to the financial statements, the Company changed its methods of accounting for goodwill and intangible assets in 2002 and for derivative instruments and hedging activities and for securitized financial assets in 2001. /s/KPMG LLP Hartford, Connecticut February 26, 2004 53 THE TRAVELERS LIFE AND ANNUITY COMPANY SCHEDULE I SUMMARY OF INVESTMENTS - OTHER THAN INVESTMENTS IN RELATED PARTIES DECEMBER 31, 2003 ($ IN THOUSANDS) - ------------------------------------------------------------------------------------------------------------------------ AMOUNT SHOWN IN TYPE OF INVESTMENT COST VALUE BALANCE SHEET (1) - ------------------------------------------------------------------------------------------------------------------------ Fixed Maturities: Bonds: U.S. Government and government agencies and authorities $624,596 $637,700 $637,700 States, municipalities and political subdivisions 52,867 59,018 59,018 Foreign governments 57,656 60,959 60,959 Public utilities 346,616 377,238 377,238 Convertible bonds and bonds with warrants attached 20,734 24,014 24,014 All other corporate bonds 3,927,226 4,192,150 4,192,150 - ------------------------------------------------------------------------------------------------------------------------ Total Bonds 5,029,695 5,351,079 5,351,079 Redeemable Preferred Stocks 4,083 6,146 6,146 - ------------------------------------------------------------------------------------------------------------------------ Total Fixed Maturities 5,033,778 5,357,225 5,357,225 - ------------------------------------------------------------------------------------------------------------------------ Equity Securities: Common Stocks: Industrial, miscellaneous and all other 1,645 1,739 1,739 - ------------------------------------------------------------------------------------------------------------------------ Total Common Stocks 1,645 1,739 1,739 Non-Redeemable Preferred Stocks 6,608 6,568 6,568 - ------------------------------------------------------------------------------------------------------------------------ Total Equity Securities 8,253 8,307 8,307 - ------------------------------------------------------------------------------------------------------------------------ Mortgage Loans 135,347 135,347 Policy Loans (4) 26,827 26,827 Short-Term Securities 195,279 195,279 Other Investments (2) (3) 289,599 287,168 - ------------------------------------------------------------------------------------------------------------------------ Total Investments $5,689,083 $6,010,153 ======================================================================================================================== (1) Determined in accordance with methods described in Notes 1 and 2 of Notes to Financial Statements. (2) Excludes cost and carrying value of investments in related parties of $75,313 and $76,349, respectively. (3) Includes derivatives marked to market and recorded at fair value in the balance sheet. (4) Included in other invested assets on balance sheet. 54 THE TRAVELERS LIFE AND ANNUITY COMPANY SCHEDULE III SUPPLEMENTARY INSURANCE INFORMATION 2001-2003 ($ IN THOUSANDS) - ------------------------------------------------------------------------------------------------------------------------------------ FUTURE POLICY BENEFITS, CLAIMS, AMORTIZATION OF BENEFITS, LOSSES, NET LOSSES AND DEFERRED POLICY OTHER DEFERRED POLICY CLAIMS AND LOSS PREMIUM INVESTMENT SETTLEMENT ACQUISITION OPERATING PREMIUMS ACQUISITION COSTS EXPENSES (1) REVENUE INCOME EXPENSES (2) COSTS EXPENSES WRITTEN - ------------------------------------------------------------------------------------------------------------------------------------ 2003 $1,279,118 $5,609,517 $40,866 $356,463 $306,681 $136,310 $49,288 $40,866 2002 $1,064,118 $5,031,775 $42,893 $311,946 $275,123 $ 66,972 $32,352 $42,893 2001 $ 814,369 $3,665,426 $39,222 $251,054 $214,722 $ 89,475 $23,404 $39,222 (1) Includes contractholder funds. (2) Includes interest credited on contractholder funds. 55 THE TRAVELERS LIFE AND ANNUITY COMPANY SCHEDULE IV REINSURANCE ($ IN THOUSANDS) - -------------------------------------------------------------------------------------------------------------------------------- PERCENTAGE CEDED TO ASSUMED FROM OF AMOUNT OTHER OTHER NET AMOUNT ASSUMED TO GROSS AMOUNT COMPANIES COMPANIES NET - -------------------------------------------------------------------------------------------------------------------------------- 2003 Life Insurance In Force $43,671,192 $34,973,161 $-- $8,698,031 --% Premiums: Annuity $3,696 $ -- $-- $3,696 Individual life 62,034 24,864 -- 37,170 ------- ------- --- ------- Total Premiums $65,730 $24,864 $-- $40,866 --% ======= ======= === ======= 2002 Life Insurance In Force $35,807,212 $29,261,075 $-- $6,546,137 --% Premiums: Annuity $4,515 $ -- $-- $4,515 Individual Life 53,310 14,932 - 38,378 ------- ------- --- ------- Total Premiums $57,825 $14,932 $-- $42,893 --% ======= ======= === ======= 2001 Life Insurance In Force $28,793,622 $23,818,768 $-- $4,974,854 --% Premiums: Annuity $3,319 $-- $-- $3,319 Individual life 47,826 11,923 35,903 ------- ------- --- ------- Total Premiums $51,145 $11,923 $-- $39,222 --% ======= ======= === ======= 56 L-21256 May 3, 2004