EXHIBIT 99.1

                          TRANSCRIPT OF CONFERENCE CALL


INCENTRA SOLUTIONS, INCORPORATED
SECOND QUARTER 2005 RESULTS
AUGUST 16, 2005

OPERATOR:           Good  morning and welcome to the Incentra  Solutions  Second
Quarter and Six Month Results  conference  call. At this time, all  participants
have been placed on a listen-only  mode and the floor will be open for questions
following the presentation.  You may put yourself into the question queue at any
time by pressing *, 1 on your touchtone telephone. It is now my pleasure to turn
the floor over to Mr. Rene Caron of Allan and Caron. Sir, the floor is yours.

RENE CARON:         Thank you very much Alan (sp?) and good morning everybody, I
too would like to thank you for joining us this morning. Before we start today's
call,  there are a few items  that I would  like to cover  with you.  First,  in
addition  to  disseminating  through PR Newswire  this  morning's  news  release
announcing the company's financial results for the second quarter and six months
ended  June 30.  2005,  an email  copy of the  release  was also sent to a large
number of conference call participants.  If any of you did not receive a copy of
the news release,  please call our California office at 949-474-4300  after this
morning's call and we would be happy to email you a copy. Additionally, a replay
of the conference  call will be available on the internet via a link provided on
the    investor     section    of    Incentra     Solutions    web    site    at
www.incentrasolutions.com.

                    Finally,  I've been asked to make the following  statements.
Certain  information  discussed  on this  call  may  constitute  forward-looking
statements within the meaning of the Private Securities Litigation Reform Act of
1995 and the Federal  Securities  Laws.  Although the company  believes that the
expectations  reflected  in  such  forward-looking  statements  are  based  upon
reasonable  assumptions at the time they are made, it can give no assurance that
its  expectations  will be achieved.  Listeners are cautioned not to place undue
reliance on these  forward-looking  statements.  Forward-looking  statements are
inherently  subject  to  unpredictable  and  unanticipated   risks,  trends  and
uncertainties  such  as the  company's  inability  to  accurately  forecast  its
operating results, the company's potential liability - inability,  excuse me, to
achieve  profitability  or generate  positive  cash flow,  the  availability  of
financing and other risks  associated with the company's  business.  For further
information  on  these  factors,  which  could  impact  the  company's  and  its
statements  contained herein,  reference should be made to the company's filings
with the Securities and Exchange  Commission,  including  annual reports on Form
10-KSB,  quarterly  reports on Form 10-QSB and current  reports on Form 8-K. The
company assumes no obligation to update or supplement forward-looking statements
that become untrue because of subsequent events.



                    Now, on the call with us today from Incentra  Solutions,  we
have Tom Sweeney,  Chairman and CEO, Paul McKnight,  Chief Financial Officer and
Mike Knaisch, President of the company's Front Porch Digital Broadcast and Media
Services divisions. Management will provide a review of the results, after which
there will be a question and answer period.  For those of you  participating  on
the call over the  internet  and who wish to submit a question to be  considered
for the  question  and answer  period,  you can do so by  clicking on the "Ask a
Question"  button  provided on the left side of your screen.  Please submit your
questions  as early in the call as possible.  If questions  sent in via email or
over the internet  have not been  previously  answered in response to an earlier
question  during this morning's  call,  they will be asked of management as time
permits.

                    I would now like to turn the call over to Tom.  Good morning
Tom and congratulations on a very nice quarter.

TOM SWEENEY:        Thank you, Rene. Welcome and thank you for joining us. Well,
we've had a terrific second quarter with improvements across the board. Revenues
are up,  gross  margins are up, costs are down and we've seen an increase in our
sales  funnel as we enter the second  half of the year.  At the end of the first
quarter call, I mentioned that the company's near term priorities were to manage
the  successful  integration  of Star and PWI and to  continue to hire and train
additional  professionals  in sales and  engineering.  I'm happy to report  that
we've  completed the majority of the activities  surrounding  the integration of
Star and PWI;  product  and  service  lines  have been  standardized  across the
company with contracts  consolidated  for purchasing and for First Call support;
sales  and  engineering   professional   have  been  trained  on  all  services;
compensation   plans  have  been  unified;   management   objectives  have  been
communicated  across the company and  reporting  against  those metrics has been
implemented.  We are now engaging the Enterprise market with a single consistent
message:  Incentra  is the premier  complete  solutions  provider.  We also made
progress  in hiring  additional  professionals  in both the  Enterprise  and the
Broadcast  markets,  though  the  Enterprise  hiring  was a little  slower  than
expected and continued into the early part of the third quarter.  We are looking
forward  to these new  resources  coming on line  over the next few  months  and
beginning to contribute.

                    Finally,  our Broadcast  division continued to see increased
ordering  during the second  quarter,  overall  sales volume went higher than in
previous quarters,  and we completed the installation of two large Diva Complete
sales.  We also made the first  sale of our new Diva  Director  product  and are
quickly  closing in on our first sales of our Diva Works product.  Both of these
products  were  introduced  in April.  Most  importantly,  the company  received
notification from the patent office confirming a large number of patent requests
we had  filed.  Mike  Knaisch  will  provide  a more  detailed  review  of these
accomplishments.  All of these  activities  have  contributed  to  higher  sales
volume. Revenues reached 17.6 million, a new high; gross margins improved to 29%
for the quarter and we saw  increases in  professional  services  and  recurring
managed services for the Enterprise group. Along with this top line growth we've
continue to contain our costs and the only negative coming from the lower rebate
volumes on some products during the quarter.



                    Now I'd  like to turn  the  call  over to Paul  McKnight  to
review the financial performance of the company.

PAUL  MCKNIGHT:     Thank you Tom.  Good  morning.  I will now walk  through the
company's financial  performance for the second quarter and the six months ended
June  30th,  2005 and I will  give this on a pro forma  basis  only.  I will not
discuss the GAAP comparative  results because they are not as meaningful at this
point in time,  due to the  recent  acquisitions  we've  had.  Now the pro forma
numbers are not a  substitute  for the GAAP  results and the GAAP results can be
reviewed in the 10-QSB we recently  filed.  I will remind you that the pro forma
numbers  include all of the results of the  acquired  companies  as if they were
acquired at the  beginning of the period being  presented.  Now let's review the
second quarter results.

                    Revenues  were 17.6  million,  up 27% from 13.9  million the
previous  year.  Now,  this  increase in revenue is due to the growth across the
board of all our  products,  the third party  product  sales,  our  professional
services,  Diva  archive  sales  and the  continued  growth of  terabytes  under
management.  The  gross  margins  dollars  were up 19% to 5.1  million  from 4.3
million the previous  year.  The margin  percent - as a percentage of revenue in
the second  quarter  2005 was 29% compared to 31% the  previous  year.  Now this
margin  percentage  is slightly  lower and that's due to the volume of our third
party sales in the mix. Our operating expenses decreased from 6.9 million to 6.3
million,  that's a 9% decrease. Now were pleased with this decrease, even though
we did not receive as much co-op  rebate from Sun Micro  System in the  quarter.
Now this decrease is actually due to the  elimination of the prior owner's costs
and it was an  impairment  to good will last year.  Our net loss for the quarter
improved 33% from 3.6 million the previous year, to 2.4 million in this quarter.
Now I want to point  out that  included  in this  net loss are $1.8  million  of
non-cash  related  charges,   related  to  taxes,  interest,   depreciation  and
amortization.  Our adjusted EBITDA for the quarter was a positive  300,000.  Now
this excludes a cash  settlement  of $135,000 that we actually  received from an
insurance  claim in the quarter.  Our cash balance at the end of the quarter was
2.1 million, at the beginning of the quarter it was 2.2.

                    Now let's review the six months  results.  Revenues  were up
21%,  34.1  million,  versus 28.1  million the previous  year.  Our gross margin
dollars  were up 13%,  9.6 million  versus 8.5 million the  previous  year,  13%
increase.  Gross margin as a percentage  of revenue was 28% in the first half of
this year,  versus 30% from the previous year. Our operating  expenses were 12.7
million in the first half of 2005; compared to last year it was relatively flat.
Our net loss in the first six months of 2005  improved  32% from 6.2 million the
previous year loss to $4.7 million loss. Our adjusted  EBITDA for the six months
was a positive  $700,000;  and  again,  this  excludes  the cash  settlement  of
$135,000 received from an insurance claim.

                    I'd like to point out a couple of other financial highlights
that are worth  mentioning.  We completed  the reverse stock split of 10 to 1 on
June 9th.  We also  completed a debt  consolidation  with the Laurus Fund at the
close of the quarter. Now this replaced and enhanced our existing revolving line
of credit that we had with Wells Fargo.  We have longer  terms,  increased  fund
availability  and  less  restrictive  financial  covenants  now.  We  also  held
additional investor meetings in Europe and in the US during the quarter.



                    So those are the financial highlights.  Now I'd like to turn
it back over to Tom.

TOM SWEENEY:        OK,  thanks,  Paul.  I'd like  Mike  Knaisch  now to take an
opportunity and walk through the Broadcast highlights for the quarter.

MIKE  KNAISCH:      Thanks Tom. During the second quarter,  Front Porch achieved
another  record  performance in closing new contracts for future  delivery.  Our
quarterly  total  crossed the $4 million  mark for the first time ever.  Of this
amount, $2.4 million was in software,  $1.2 million in professional services and
support and  maintenance  and only $640,000 in hardware.  This revenue mix has a
significant  and  positive  implication  for margin on these  deals.  Twelve new
Archive  systems  were sold  during  the  second  quarter,  and  Europe and Asia
continue to drive the majority of activity, including the biggest second quarter
deal,  which was worth $1.6 million.  This  transaction  was signed with Thomson
Grass Valley as the systems  integrator  for a customer with four  international
locations,  including one in Washington,  DC. The transaction included software,
professional services and maintenance and a minimum of hardware,  again, driving
strong margins on the deal.

                    Two key North American deals were signed; a pilot system has
been sold to CBS Television  City. Now, this is the first Diva Archive sale to a
major US network and we believe  it's a signal that the US market is starting to
move.  We also closed a  transaction  with TV-5 in  Montreal;  this is our third
Canadian customer,  right in the backyard of one of our competitors.  The second
quarter  also  saw 20  repeat  purchases  from  existing  accounts,  and this is
evidence of continuing  opportunity  for revenue growth from satisfied and loyal
customers.  Repeat deals were done with  Discovery,  Disney,  MTV, and CBC among
others,  but included in these deals was our first order for Diva Director;  our
content  management  application  that we launched at NAB in April.  The product
will be  installed at MTV  Nickelodeon  in  Singapore,  working with our channel
partner Assent Media.

                    Several  staffing  moves were made in the second  quarter to
strengthen our North American capabilities. We hired two new sales executives in
the US to provide more coverage in the still emerging  market and we hired a new
support specialist to support our US efforts, our customers there, which is very
important  as we continue to provide  First Call  support for our Diva  Complete
solutions.

                    As  for  the   third   quarter   outlook,   now  this  is  a
traditionally a slow quarter in the global  broadcast  industry,  yet we have $5
million in our sales funnel for August and September alone.  We're competing for
27 individual  deals that we close in the next few months.  Six of these are for
Diva Complete Solutions,  3 are for Diva Works Solutions.  We're starting to see
more  opportunities  emerge in the US as well as Latin and  South  America,  new
markets for Front Porch  Digital.  We're  looking  forward to the  International
Broadcasters  Conference  in September.  This is the second  largest show in the
global  broadcast  business  and Front Porch will again have its own booth where
we'll be showing all of our new products that were also  launched at NAB.  We'll
also be showing in the booth of Thomson  Grass  Valley,  a



very strong  partner  internationally,  and we believe our presence at this show
will help us close out a strong  third  quarter,  set up the fourth  quarter and
reveal many new opportunities for 2006.

                    One last point worth noting;  Front Porch recently  received
important news from the US Patent office.  Some time ago, Front Porch  submitted
50 cases for patents on Diva Archive  software.  We've  received news that 20 of
our claims have been allowed  another 6 could be approved  pending  re-write and
re-submission  of those plans, and we believe this is a very significant step in
our efforts to preserve the competitive  advantages of Diva Archive and maintain
our position as the global leader in broadcast archive management. Tom?

TOM  SWEENEY:       Thanks  Mike.  I'd  like  to  give  an  update  now  on  the
Enterprise business. Our First Call support services have been rolled out to the
sales  force and we have  started  signing  new  contracts  at the higher  gross
margins. This change will significantly improve our gross margins on maintenance
contracts, while add to our recurring revenue streams as we go through the year.
We've  introduced our broader set of services,  including one time  professional
services,  blank  security  audits and  storage  assessments  and our  recurring
services  for  monitoring  and  management.  We have  seen  increased  sales  of
professional services already and we continue to pursue new opportunities.

                    On the negative side, we are informed by Solar Turbines that
we would not be continuing  their contract for help desk support services beyond
July 15th.  This will decrease our revenues by $150,000 per month,  beginning in
August, with a corresponding reduction in gross margin of approximately $30,000.
This has been factored into our third quarter and balance of the year forecasts.

                    We are rolling  out this  quarter  our  enhanced  First Call
services where we monitor the customer's environment, real time; eliminate their
need to call us. This service  leads to faster  problem  isolation  and improved
response times and asset  availability  for our  customers.  This is an industry
first;  we plan to  leverage  this  service  to set  ourselves  apart  from  our
competitors. As you would expect, we've already signed our first customers under
EFS contracts and see increasing  volumes  through the balance of year. In terms
of  expectations  for the third  quarter,  we expect to see strictly  increasing
sales of our  First  Call  services  and  corresponding  increases  in our gross
margins.  Product  demand remains  strong in the  marketplace  although we don't
expect the third quarter  sales to be as high as the second,  and we knew we had
some  transactions  that  were  accelerated  into  the  second  quarter  that we
originally  expected  to  close  in  the  third.  We  also  know  we  have  some
seasonality,  both in Europe and in the US in terms of the summertime  months of
July and August when volume slows down.  So overall,  our revenues for the third
quarter  should be  between  14 and 15.5  million.  EBITDA  should  be  slightly
negative to neutral.  Our overall  sales funnel is higher than at the end of the
first quarter with more than $30 million of opportunity over the next six months
and  we  will  continue  to  market   aggressively  with  our  distributors  and
manufacturers to increase our market penetration.

                    That's all of our comments,  thank you for joining this call
today and we'll now open it for questions.



OPERATOR:           Thank you. The floor is now open for questions.  If you have
a question,  please press *, 1 on your touchtone telephone. If at any point your
question has been answered,  you may remove  yourself from the queue by pressing
the pound sign.  We ask that while posing your  question,  that you pick up your
handset to provide optimum sound quality. Once again, if you do have a question,
please press *, 1 on your  touchtone  telephone at this time. Our first question
comes from Chris Moore of Bristol.

CHRIS MOORE:        Good  morning.  I wonder  maybe we could  talk a little  bit
about Star; I saw in the 10Q that you had defaulted on the payment,  I just want
to get a little bit of sense as to, you know, kind of what was going on there?

TOM SWEENEY:        Yeah, Chris,  thanks for being on the call, this is Tom. The
only thing I can say at this time is that as we disclosed in The 10Q, we elected
to withhold the payment  while we work through a purchase  price  adjustment  as
relates to the  transaction,  and as you saw, we did not see a renewal for Solar
Turbines, that was a contract from that business.

CHRIS MOORE:        OK, so that - that was part of Solar's?

TOM SWEENEY:        Yeah. So,  unfortunately at this time I can't - I can't make
any additional comments.

CHRIS  MOORE:       OK. On the Front  Porch  side,  maybe we could talk a little
bit - Mike said that there's a $5 million  sales funnel right now?  Twenty-seven
deals,  something  like that,  6 of them are for  Complete  Solutions;  I'm just
trying  to get a better  handle  on how this all  works  out,  I mean,  Complete
Solutions can be for as high as in the million dollar range, is that fair?

TOM SWEENEY:        Yes.

CHRIS  MOORE:       OK,  so maybe we can talk  about  this - what this 5 million
sales funnel means and then,  you know,  how that factors in with the 6 complete
solutions which would obviously give more than that to begin with?

MIKE KNAISCH:  Well of course, Diva Complete Solutions include not only the Diva
Archive  software and other  software that may go along with that  solution;  it
also  includes  professional  services  and  First  Call  support  on all of the
hardware, which we will also sell as part of that transaction. The size of those
deals  generally  ranges from  somewhere  between  $500,000 and sometimes over a
million dollars and that's a fair  characterization of the 6 Diva Complete deals
that are included in the months of August and September that we're tracking.

CHRIS MOORE:        Gotcha.  OK, all right guys, thanks a lot.

OPERATOR:           Thank you, our next  question  comes from Mike  Shonstrom of
Emerging Growth.



MIKE SHONSTROM:     Good morning.

TOM SWEENEY:        Hi Mike, good morning.

MIKE  SHONSTROM:    I think  there was - the  comment  came out and I didn't get
the number  specifically for the video side, the Front Porch side of - 4 million
in the quarter or in excess of 4 million?

TOM SWEENEY:        Yeah Mike,  that was,  that was the volume of new  contracts
signed.

MIKE SHONSTROM:     I see,  so, so do you have any segment  information  for the
quarter itself, for the 17.6?

TOM SWEENEY:  We don't, we don't do a segment reporting today.  We've been asked
that in the past  Mike,  and  that's  one of the  things  that  we're  hoping to
accomplish when we are able to consolidate all the financial  reporting  through
our Great Plains implementation.

MIKE SHONSTROM:     I've  gotcha.   The,  the   sequential  -  I  mean,   you're
forecasting sort of a sequential decline in the third quarter, I'm just curious,
given your  comments  about  pipelines  and your  showing  at the  International
Broadcasters,  whatever it is conference, would you expect the fourth quarter to
be an  improvement  over the third or do you have any  visibility in that at, at
this point?

TOM  SWEENEY:       Yeah,  so let me give  you a  little  more  color  on  that,
because I think  it'll  help  everybody.  When we talk  about the third  quarter
having a sequential  decline from the second quarter,  the issue that we look at
most closely is the delivery  schedule for both product and services  during the
quarter,  and of course, you may have higher sales volumes, the issue is are the
customers available to take delivery and do integration and implementation.  So,
we expect  the third  quarter  to be lower  than the  second  and we knew we had
pulled in some transactions from the third quarter into the second. In addition,
when we look at the fourth quarter, we haven't put an estimate together yet, but
in general,  the  strength of our  pipeline and our past history with looking at
fourth  quarters,  certainly  would tell us that our  expectations  are probably
going to develop onto a higher  level.  As soon as we have a little more clarity
around  that,  we'll come back and give  everybody  a better  feel for how do we
think we'll finish the year.

MIKE SHONSTROM:     The - does the $14 - 15 million,  does that - is that a gain
over the prior year's pro forma numbers?

TOM SWEENEY:        Yeah,  it's  strictly  a gain  over the prior  year's  third
quarter.

MIKE SHONSTROM:     So you  experienced the same, sort of, the - in that year as
well?

TOM SWEENEY:        Correct.



MIKE SHONSTROM:     Great, I'll turn over the floor.

TOM SWEENEY:        Great, thanks Michael.

OPERATOR:           Thank  you.  Once  again,  as a  reminder,  if you do have a
question, please press *, 1 on your touchtone telephone. At this time, I show no
further phone questions. I will not turn the floor back over to Mr. Caron.

RENE CARON:         Thank  you,  Alan.  I now would  like to review  some of the
questions  that have been  submitted  via the  internet and via email during the
conference  call this  morning.  I'd also  like to  remind  people if any of the
questions you submitted  were answered in all or in part during the Q&A question
here just a few seconds ago, we will probably  only present the  questions  that
were not answered.  So, the first  question Tom, comes from an investor who says
"I see that  operational  break even looks to be a near term event.  How long do
you believe it will be before we might see in addition to positive  cash flow, a
bottom line net income achievement?"

TOM SWEENEY:        Yeah,  we've  addressed  this issue in the past and it's one
that's important to us as well. As we had talked about previously, the near term
objective is around  generating both positive cash flow from operations and then
free cash flow from operations,  that  incorporates our investments into capital
development  and any interest or debt  payments  that are being  carried.  After
that,  we then have to overcome  approximately  $1.6 to $1.8 million of non cash
charges prior to becoming net income positive.  So, we had said in the past that
we believe  it's  possible to get the net income  positive  during 2006. I don't
have a better timeframe for that today,  but that it's certainly  something that
is part of our planning processes to get there next year.

RENE  CARON:        OK,  thank you.  The next  question has to do with sales and
the training of your sales force and the question that was submitted is "How are
you cross  training  your  sales  force to sell your  proprietary  products  and
services,  and  could you give us an  example  of how you have sold some of your
higher margin products through this new cross-selling  program to customers that
came along with the acquisitions you've done?"

TOM  SWEENEY:       Yeah,  so the  general  answer  is that all of the sales and
sales  engineers  across the company  have been  trained on both the products we
represent as well as the services that we deliver.  In our Enterprise  division,
that selling is done directly to the customers  rather than through channels and
those  direct  sales have already  occurred  across the board.  So, our Enhanced
First Call as well as our First Call Support for maintenance  contracts,  that's
occurring on a daily basis now,  across our product line. On the Broadcast side,
the  majority  of all sales on the  Broadcast  side come  through  channels.  We
certainly  support that sales effort with our sales and sales engineers,  but 90
plus  percent of the  transactions  on the  Broadcast  side are done through our
systems integrator  partners and we have already seen the sales of Diva Monitor,
Enhanced  First Call and First Call Support for services  there.  So we're happy
with that progress today.



RENE CARON:         Thank you, Tom. The next question is "What are the company's
plans for any additional acquisitions, both near term and long term?"

TOM SWEENEY:        Well, today we have no specific plans but I think the answer
that's  probably  most  accurate is that the company will continue to assess and
evaluate either  acquisitions or mergers if we think the  transactions  have the
ability to both fit into our overall business plan and most importantly, if they
have the ability to create accretion,  either in cash flow or in share price for
the shareholders.

RENE  CARON:        OK, thank you. We do have a question submitted by one of our
shareholders  via the  e-mail  that had to do with our  primary  selling  of our
products to prospects and customers,  and I think Tom, you have already answered
that question in one of your  previous  ones, so we won't go back over that one.
However, we also have a question that relates to Sarbanes Oxley and the question
is, "How much do you estimate it's costing the company to become  Sarbanes Oxley
compliant  and  secondly,  the second part of that  question  is, what impact do
these  costs have,  do you think,  on your  timeline  to  becoming a  profitable
company?"

TOM  SWEENEY:       Well,  let me give a  general  answer  and  I'll ask Paul to
provide some more color.  Our  compliance  wit SOX404,  which is a very specific
element  of  Sarbanes  Oxley,  is one that has to be in place by the end of this
calendar year,  December 31st and so that is an activity  that's  underway today
and in general,  is being addressed by our implementation of a single accounting
platform  across all of the business,  both in the US and in Europe,  because it
provides us some of the controls in  reporting  that are  required.  Now there's
other processes that go with that and procedures that have to be in place,  most
of those have been addressed or identified and we'll finish working through that
process. Paul, any comments about cost right now that you could add or...?

PAUL MCKNIGHT:      I don't  have,  I don't have a good idea yet as to the exact
costs,  however because Tom spoke about the  implementation  of Great Plains, we
feel by implementing  this single platform across all the entities,  our cost to
adopt the Sarbanes  Oxley will be definitely  minimized by that  adoption,  that
unified software  platform.  So as we, as we get into the fourth quarter of this
year,  we will begin to assess the cost issue of how much it will cost to do the
other  implementation and, et cetera. So, we'll probably be able to provide more
color on that with the next call.

TOM SWEENEY:        Yeah,  and I think Rene, the thing to add then is that we'll
have a better feel for what the ongoing costs from a compliance  standpoint will
be as we get into the fourth  quarter and into next year, but I don't think it's
going to have a  material  impact on our view  that we would  like to get to net
income positive sometime in 2006.

RENE CARON:         OK, thank you. That covers all the e-mail questions we have,
but I would like the  Operator,  Alan, to go back and re-poll the folks that are
on the  telephone  conference  call,  I  understand  there may be an  additional
question  or two with  people  queued  up. So Alan,  if you could do that and if
there are any additional people queued up, if you could present them to question
the management?



OPERATOR:           Thank you, once again as a reminder, that it's *, 1 to ask a
question. We have a follow up question coming from Mike Shonstrom.

MIKE SHONSTROM:     Yeah hi,  again.  The question  has to do with  customers in
the, in the non broadcasting side of the business,  I'm just curious,  you know,
what your customer base is, what kind of industries  they serve,  you know, your
acquisition  information  had a  couple  of  industries  general  ...  generally
addressed in that information but not specifically, could you go into that?

TOM SWEENEY:        Yeah,  I can give you a little  bit of color,  Mike.  It's a
very broad  customer  base;  extends from the Fortune 1000 all the way down into
small, medium, mid tier markets. It covers financial services,  banking,  health
care,  biotechnology  companies,  pharmaceuticals,  manufacturing,  including IT
manufacturing as well as more  standardized old line. That includes  government,
municipal,  state.  It's, it's fairly broad so I think the right way to describe
it is that the business on the Enterprise side is primarily  focused on the West
coast of the US today, from Seattle down to San Diego and out to Denver,  and so
therefore  doesn't  really  have a vertical  concentration,  it  actually  has a
geographical concentration.

MIKE SHONSTROM:     So, you're not specifically targeting industries - how about
the disciplines that you're selling, is it a broad range of IT services or is it
specifically oriented towards storage centric installations?

TOM SWEENEY:        Well,  we  certainly  have a focus on storage,  both storage
products  across  all  manufacturers,  the  exception  would be IBM,  as well as
supporting products that include SAN, NAS, different types of switches,  we sell
a lot of systems from Sun Microsystems as an example,  so big server  platforms,
backup software applications, security products, both hardware and software, our
professional services stretch from storage assessment to security assessments to
implementation integration projects. So, fairly broad but we have always said in
the  past  that  this  company  has  a  really  unique  set  of  experience  and
intellectual  property that surrounds storage,  data protection,  deep archiving
and compliance and we'll continue to maintain that  heightened  discipline as we
go forward.

MIKE SHONSTROM:     I mean these, so there is some  differentiation  when you go
to market,  I mean,  this is a fairly  competitive  environment in some respects
you're competing against the OEM's themselves in certain customer opportunities,
and I'm just curious  whether that's a strong enough  differentiation  to enable
you to persevere in that market?

TOM  SWEENEY:       Well, I can give you just a quick  synopsis of where some of
the  differentiation  is but before I do that, I'll just point out 85% of the IT
products sold around the world are sold through channel,  not direct, and that's
not going to change very much I think in the near term. More importantly though,
our  differentiation  is  significant.  Today we manage over 1,300  terabytes of
storage  capacity.  So when we sit in front of a customer today, our operational
experience and the complexity of the environment we operate is more  complicated
than 99% of the  customers  we talk to. That  experience  is of high  value.  In
addition,  the fact that



we are willing to work across manufacturers and are not limited to just a single
technology, I think represents an advantage for us but just as importantly,  our
introduction  of our  Enhanced  First Call  Service,  where we will  monitor the
products we sell,  regardless  of the  manufacturer,  means that we are the only
company that I know of in the world today that will monitor, track and alarm and
of the products that we sell to our customers,  real time, and actually put them
in a position where we'll notify them of problems, rather than they're trying to
track it down and trying to escalate through vendors on their own. That's a real
distinction and we have seen the sale of that service take off immediately.

MIKE SHONSTROM:     And that,  how much has that  penetrated in the PWI and Star
organizations?

TOM SWEENEY:        Well,  we're  rolling it out  commercially  next week and so
we've just started signing contracts in July and August.

MIKE SHONSTROM:     Gotcha.

TOM SWEENEY:        That's just beginning.

MIKE SHONSTROM:     Thanks.

TOM SWEENEY:        You're welcome.

OPERATOR:           Thank  you.  At this  time,  I would now turn the floor back
over to Mr. Caron.

RENE CARON:         Thank you, Alan. We appreciate  everyone's attendance on the
call  this  morning.  I'd like to turn the call now back to Tom for any  closing
comments. Tom?

TOM SWEENEY:        Well again, thank you all for joining the call; we certainly
feel strongly about our second quarter performance, we're happy with it. I think
our  expectations  around the third  quarter,  I think,  are  appropriate,  we'd
certainly  love to be surprised but I think the right thing is to make sure that
we have a view that we think is consistent with past historical  performance and
what we see occurring.

                    So as  significant  news events occur,  we'll of course make
those  announcements.  Of particular  note though,  we are very pleased with the
activity that happened at the Patent Office;  having 20 patents  granted for our
Diva  Archive  Software  product  is a  significant  accomplishment,  so that is
something  that has been in the works  over the last few  years.  And that's it,
thank you again.

RENE CARON:         Thank  you   everybody,   that   concludes   this  morning's
conference call, we look forward to speaking to you again in the near future.



OPERATOR;           Thank  you.  This  does  conclude  the  conference;  you may
disconnect your lines at this time and have a wonderful day.