SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 ________________ FORM 10-K FOR ANNUAL AND TRANSITION REPORTS PURSUANT TO SECTIONS 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 (Mark One) [X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 1999 OR [_] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ____________ to ____________ Commission File Number ______ EVERCOM, INC. - -------------------------------------------------------------------------------- (Exact Name of Registrant as Specified in Its Charter) Delaware 75-2680266 - -------------------------------------------------------------------------------- (State or Other Jurisdiction of (I.R.S. Employer Incorporation or Organization) Identification Number) 8201 Tristar Drive Irving, Texas 75063 - ------------------------------------------------------------------------------ (Address of Principal Executive Offices) (Zip Code) Registrant's telephone number, including area code -- 972/988-3737 ------------------- Securities registered pursuant to Section 12(b) of the Act: Title of Each Class Name of Each Exchange on Which Registered - --------------------------- ----------------------------------------- 11 % Series B Senior Notes Not Applicable Due June 30, 2007 Securities registered pursuant to Section 12(g) of the Act: None - -------------------------------------------------------------------------------- (Title of Class) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes X No ---- ---- Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [_] Not Applicable. 2 As of December 31, 1999, the voting and non-voting common equity held by non-affiliates of the registrant had a market value of $0. As of March 30, 2000, 16,033 shares of Class A common stock, par value $0.01 per share, were issued and outstanding, and 400 shares of Class B common stock, par value $0.01 per share, were issued and outstanding. DOCUMENTS INCORPORATED BY REFERENCE Exhibits to the following documents filed with the Securities and Exchange Commission have been incorporated by reference in Part IV of this Annual Report on Form 10-K: 1. Registration Statement on Form S-4 (File No. 333-33639); 2. Quarterly Report on Form 10-Q, dated as of August 14, 1998; 3. Quarterly Report on Form 10-Q, dated as of November 16, 1998; 4. Quarterly Report on Form 10-Q/A, dated as of November 18, 1998; 5. Annual Report on Form 10-K, dated as of March 29, 1999; 6. Quarterly Report on Form 10-Q, dated as of May 12, 1999; 7. Quarterly Report on Form 10-Q, dated as of August 13, 1999; and 8. Quarterly Report on Form 10-Q, dated as of November 10, 1999. 3 EVERCOM, INC. Table of Contents Form 10-K Report December 31, 1999 Part I Page - ------ ---- Item 1. Business................................................................................... 5 Item 2. Properties................................................................................. 13 Item 3. Legal Proceedings.......................................................................... 13 Item 4. Submission of Matters to a Vote of Security Holders........................................ 14 Part II - -------- Item 5. Market for Registrant's Common Equity and Related Stockholder Matters...................... 15 Item 6. Selected Financial Data.................................................................... 16 Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations................................................................................. 18 Item 7A. Quantitative and Qualitative Disclosures About Market Risk................................. 27 Item 8. Financial Statements and Supplementary Data................................................ 29 Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure................................................................................. 54 Part III - -------- Item 10. Directors and Executive Officers of the Registrant......................................... 55 Item 11. Executive Compensation..................................................................... 55 Item 12. Security Ownership of Certain Beneficial Owners and Management............................. 55 Item 13. Certain Relationships and Related Transactions............................................. 55 Part IV - ------- Item 14. Exhibits, Financial Statement Schedules, and Reports on Form 8-K........................... 56 Signatures.............................................................................................. 60 4 PART I ITEM 1. BUSINESS General Evercom, Inc. (the "Company") is the largest independent provider of collect, prepaid, and debit calling services to local, county, state, and private correctional facilities in the U.S. As of December 31, 1999, the Company served 2,017 correctional facilities in 44 states. The Company's inmate telecommunications business consists of owning, operating, servicing, and maintaining a system of automated operator switches and telephones located in correctional facilities. Generally, inmates may make only collect, prepaid, and debit calls from correctional facilities, which generates revenue per phone line in excess of industry averages for a typical business phone line. The Company generally enters into multi-year agreements with correctional facilities pursuant to which the Company serves as exclusive provider of telecommunications services to inmates within the facility. In exchange for the exclusive service rights, the Company pays a percentage of its revenues from each correctional facility to that facility as a commission. Typically, the Company installs and retains ownership of the telephones and related equipment. Significant costs typically associated with providing telecommunication services to correctional facilities include uncollectible accounts, network, and billing expenses. The Company has developed an integrated call management and billing system to help control these expenses. This system limits inmates to collect, prepaid, or debit calls; validates and evaluates the payment history and account status of each number dialed; confirms that the destination number has not been blocked; and processes call records for billing through a third party. To facilitate billing, the Company has entered into 29 separate agreements with regional bell operating companies ("RBOCs") and local exchange carriers ("LECs"), allowing the Company to bill directly through the RBOCs and LECs rather than utilizing third party billing services. The Company uses its experience in billing, collection, and control of uncollectible accounts to offer specialized billing and collection services to other inmate telecommunications service providers. In May 1998, the Company entered into a contract with a major RBOC, under which the Company performs all of the validation, billing, and collection services for the RBOC's inmate calls, and began processing call traffic under the contract. Under the terms of the contract, the Company receives call traffic from 439 facilities. The Company began providing similar services to another RBOC in 1999. In addition, the Company offers call processing services for a major interexchange carrier ("IXC"). The Company was formed in December 1996 to consummate the acquisitions of AmeriTel Pay Phones, Inc. ("AmeriTel") and Talton Telecommunications Corporation and its subsidiary ("Talton Telecommunications"). The Company was formed by an affiliate of Engles Urso Follmer Capital Corporation ("EUF"), a private investment banking and consulting firm. In addition to the acquisition of its predecessors, AmeriTel and Talton Telecommunications, the Company also acquired the operations of Tri-T, Inc. ("Tataka") on April 2, 1997, Security Telecom Corporation ("STC") on June 27, 1997, Correctional Communications Corporation ("CCC") on July 31, 1997, the inmate payphone division of Communications Central, Inc. ("InVision") on October 6, 1997, the inmate payphone division of North American InTeleCom ("NAI") on December 1, 1997, the inmate payphone division of Peoples Telephone Company ("PTC") on December 18, 1997, the inmate payphone division of ILD Teleservices, Inc. ("ILD") on January 1, 1998, MOG Communications, Inc. ("MOG") on February 1, 1998, Saratoga Telephone Co. Inc. ("Saratoga") on July 1, 1998, and the inmate payphone divisions of Alliance Tel- Com, Inc., KR&K Communications, Inc., U.S. Connect, Inc., Tele-Communications, Inc., and Lake-Tel, Inc. (collectively, "Alliance") on June 1, 1999 (collectively, the "Acquisitions"). 5 Special Note Regarding Forward-Looking Information Certain statements in this Annual Report on Form 10-K constitute forward- looking statements. These forward-looking statements are all statements that are not statements of historical fact or that might otherwise be considered opinion, belief, or projection. These forward-looking statements involve known and unknown risks, uncertainties, and other factors that may cause the actual results, levels of activity, performance, or achievements of the Company, or industry results, to be materially different from any future results, levels of activity, performance, or achievements expressed or implied by such forward- looking statements. The risks, uncertainties, and other factors to which forward-statements are subject include, among others, those set forth under the caption "Risk Factors" in the Prospectus of the Company dated September 10, 1998, which is available from the Company, from the Securities and Exchange Commission at prescribed rates, and at the web-site www.sec.gov. Such factors include, without limitation, the following: competitors with greater resources; risks associated with uncollectible accounts; risks associated with anticipated growth; risks associated with market growth stagnating or declining; lack of patents and possible infringements; technological change and new services; control by principal shareholders; changes in the telecommunications industry; availability of key personnel; and changes in, or the failure to comply with, governmental regulations. All subsequent written or oral forward-looking statements attributable to the Company or persons acting on its behalf are expressly qualified in their entirety by such factors. In some cases, forward-looking statements can be identified by terminology such as "may," "will," "should," "expects," "plans," "anticipates," "believes," "estimates," "predicts," "potential," or "continue" or the negative of such terms or other comparable terminology. Although the Company believes that the assumptions and expectations reflected in such forward-looking statements are reasonable, as a result of the foregoing and other factors, no assurance can be given as to future results, levels of activity, performance, or achievements, and neither the Company nor any other person assumes responsibility for the accuracy and completeness of such forward-looking statements. All forward- looking statements included in this Annual Report on Form 10-K are based on information available to the Company on the date hereof, and the Company is under no duty to update any of the forward-looking statements after the date hereof. Industry Overview The U.S. has one of the highest incarceration rates of any country in the world. According to the United States Bureau of Justice Statistics, the number of inmates incarcerated in federal and state prisons and in city and county correctional facilities increased from approximately 1.1 million in June 30, 1990 to approximately 1.9 million at December 31, 1999. Of this total, the Company estimates approximately two-thirds were housed in state and federal prisons, with the remainder in city and county facilities. The United States Bureau of Justice Statistics also reports that the number of inmates incarcerated in the U.S. increased by 4.7% between 1998 and 1999. The inmate telecommunications industry places unique demands on telecommunications systems and service providers. Security and public safety concerns associated with inmate telephone use require that correctional facilities use call processor technology, which allows the facilities to control inmate access to certain telephone numbers and to monitor inmate telephone activity. In addition, concerns regarding fraud and the called parties' failure to pay for inmate collect calls require systems and procedures unique to this industry. Inmate telephones in the U.S. are operated by a large and diverse group of service providers. Large telecommunications companies such as RBOCs, other LECs, and IXCs such as AT&T Corp. ("AT&T"), MCI WorldCom, and Sprint Corporation provide inmate telecommunications in addition to other services. In addition, independent public pay telephone and inmate telephone companies also focus on this market segment. The Company estimates that, as of December 31, 1999, the inmate telecommunications market represented approximately $1.7 billion in gross revenues annually. 6 Companies compete for the right to serve as the exclusive provider of inmate calling services within a particular correctional facility. Most city or county correctional facilities (typically fewer than 250 beds) award contracts on a facility-by-facility basis, while most state prison systems award contracts on a system-wide basis. Generally, contracts are awarded pursuant to a competitive bidding process. The Company targets the corrections industry by tracking when the telecommunications contracts for significant inmate facilities in the U.S. are up for bid. The Company monitors which federal, state, county, and city contracts are coming up for renewal and how much revenue is expected to be generated by each of those contracts. Operations Contracts The Company has contracts to provide inmate telecommunications services on an exclusive basis to correctional facilities ranging in size from small, municipal jails to large, state-operated facilities, as well as other types of confinement facilities, including juvenile detention centers, private correctional facilities, and halfway houses. The Company's contracts have multi- year terms, and typically contain renewal options. The Company's contracts generally provide for either (i) automatic renewal unless terminated by written notice a specified period of time before the end of a contract term or (ii) a submission of a competitive bid. Marketing and Customer Service The Company has historically focused its marketing efforts on local and county correctional facilities. Local and county facilities house inmates for shorter durations than federal and state prisons and generally have higher inmate call volumes. The Company's competitors in bidding for contracts to serve local and county correctional facilities are usually small, regionally-focused independent providers. For larger local and county correctional facility contracts, the Company may also compete with the local RBOC. The Company seeks new contracts by participating in competitive bidding processes and by negotiating directly with correctional facilities. The Company markets its inmate telecommunications services through a sales staff largely made up of former law enforcement officials and others with experience in the corrections and telecommunications industries who understand the specialized needs of correctional facilities. The Company's marketing strategy emphasizes the knowledge, experience, and reputation of the Company in the inmate telecommunications industry, its high level of service, and the additional specialized products and services offered by the Company to its correctional facility customers. In addition to conducting in-person sales calls on the operators of correctional facilities, the Company participates in trade shows and is active in local law enforcement associations. The Company provides and installs the inmate telephone system in each correctional facility at no cost to the operator of the facility and generally performs all maintenance activities. The Company utilizes a geographically dispersed staff of field service technicians and independent telecommunications services contractors, which allows the Company to respond quickly to service interruptions. In addition, the Company has the ability to make some repairs remotely through electronic communication with the installed equipment without the need of an on-site service call. Products and Services The Company has developed its products and services to meet the needs of the inmate telecommunications market. The Company offers the following products and services as part of its core inmate telecommunications business: 7 . Inmate Collect Call Services. The Company provides collect call services on an exclusive basis to its inmate facility customers during the term of the facility's contract. The majority of calls made by inmates from correctional facilities are collect calls, with the balance of the calls being prepaid and debit card calls. The Company's collect call revenues comprise a majority of the Company's total revenues. . Prepaid and Debit Card Services. The Company also provides both prepaid and debit card services to inmates and called parties. The Company sells debit cards to correctional facilities at a discount to their face value, which facilities in turn sell the cards at face value to inmates at those facilities. Prepaid call services allow the recipient of an inmate call to pay in advance for collect calls placed to the recipient, while debit card services allow inmates to pay in advance for telephone calls placed by that inmate. Both prepaid and debit card services have minimal associated uncollectible account expenses and minimal billing and collection costs. The Company's prepaid and debit card services revenues comprise a small percentage of the Company's revenues, but these revenues are expected to increase as a percentage of total revenue. . Billing Services. The Company uses its experience in billing and collections and management of uncollectible accounts to offer specialized billing and collection services for other inmate telecommunications service providers. The Company is pursuing opportunities to market these services to RBOCs, LECs, IXCs, and other inmate telecommunications providers. In May 1998, the Company entered into a contract with a major RBOC, under which the Company performs all of the validation, billing, and collection services for the RBOC's inmate calls, and began processing call traffic under this contract. Under the terms of the agreement, the Company acquires at a discount the related accounts receivable from the RBOC for the calls that the Company processes. When the receivables are purchased, the Company accepts responsibility for all validation, uncollectible accounts, billing and collections costs, with no recourse to the RBOC. However, under the terms of the agreement, all purchased receivables must be processed and validated through the Company's call management and billing system. The Company's revenues from this service equal the difference between the face value of the receivables purchased and the amount it pays the RBOC for the discounted accounts receivable. The contract term is three years and has no minimum volume commitment. The Company began providing similar services to another RBOC in 1999. . Additional Value-Added Services. The Company offers value-added services on a customized, facility by facility basis. These services include the use of the Company's computer-based specialized law enforcement management system ("LEMS"), which includes jail management, victim notification, and prisoner profile software packages. LEMS is a key selling point for the Company to potential customers and will also be marketed to its existing customers. The Company also offers jail training services that include Company-sponsored training seminars for jail personnel on a variety of topics, including safety and fraud detection. Billing Arrangements The Company uses direct and third party billing agreements to bill and collect phone charges. Under direct billing agreements with LECs, the LEC includes collect call charges for the Company's services on the local telephone bill sent to the called party. The Company generally receives payment from the LEC for such calls 30 to 60 days after the end of the month in which the call is submitted to the LEC for billing. The payment received by the Company is net of a service fee, write-offs of uncollectible accounts, and an estimated reserve for future uncollectible accounts. 8 Unlike many smaller independent service providers with lower telecommunications traffic, the Company has been able to enter into direct billing agreements in most of its markets because of the Company's high market penetration. The Company's increased telecommunications traffic has enabled the Company to enter into 29 direct billing arrangements that enabled the Company to direct bill approximately 96% of its collect call revenues in December 1999. In the absence of a direct billing arrangement, the Company bills and collects its fees through a third-party billing and collection clearinghouse that in turn has a billing and collection agreement with the LEC. When the Company employs a third-party billing and collection clearinghouse, the account proceeds are forwarded by the various LECs to the clearinghouse, which then forwards the proceeds to the Company, less a processing fee that varies from 2% to 3% of billed revenues. The Company also has a central billing office that receives all call records and then enters them into the Company's call activity database. The Company's specialized call management and billing system integrates its direct billing arrangements with LECs with its call blocking, validation, and customer inquiry procedures. This system has also provided the Company with the opportunity to market its billing and collection services to third parties. In May 1998 the Company entered into a contract with a major RBOC, under which the Company performs all of the validation, billing, and collection services for inmate call records supplied by the RBOC. The Company entered into a similar agreement with a second RBOC in 1999. In addition, the Company provides call processing services for a major IXC. Systems The Company currently utilizes a call management and billing system that consists of purchased and internally developed software applications on specialized equipment. This system limits inmates to collect, prepay, or debit calls, validates and verifies the payment history and account status of each number dialed for billing purposes, and confirms that the destination number has not been blocked. The Company also installs its internally developed call management system ("CAM") within new facilities that require special features such as call monitoring and recording capability. The Company's database of telephone numbers and call activity provides valuable data to assist the Company in reducing unbillable and uncollectible accounts and allows the Company to provide extensive call activity reports to correctional facilities and enforcement authorities. These include reports of frequently called numbers, calls of longer than normal duration, and calls by more than one inmate to the same number, which can assist law enforcement authorities in connection with ongoing investigations. Other Operations The Company owns, operates, services, and maintains a system of microprocessor controlled public pay telephones that are ancillary to its inmate telecommunications business, and occasionally installs public pay telephones as an accommodation to, or pursuant to a contract requirement imposed by, its correctional facility customers. Competition In the inmate telecommunications business, the Company competes with numerous independent providers of inmate telephone systems, including RBOCs, LECs, and IXCs. Many of the Company's competitors are larger and better capitalized with significantly greater financial resources than the Company. The Company believes that the principal competitive factors in the inmate telecommunications industry are (i) rates of commissions paid to the correctional facilities; (ii) system features and functionality; (iii) system 9 reliability and service; (iv) the ability to customize inmate call processing systems to the specific needs of the particular correctional facility; and (v) relationships with correctional facilities. Inmate telephones in the U.S. are operated by a large and diverse group of service providers. Large telecommunications companies such as RBOCs, other LECs, and IXCs such as AT&T, MCI WorldCom, and Sprint Corporation provide inmate telecommunications in addition to other services. In addition, independent public pay telephone and inmate telephone companies also focus on this market segment. Regulation The inmate telephone industry is regulated at the federal level by the Federal Communications Commission (the "FCC") and at the state level by the public utility commissions of the various states. In addition, from time to time, legislation may be enacted by Congress or the various state legislatures that affects the telecommunications industry generally and the inmate telephone industry specifically. Court decisions interpreting applicable laws and regulations may also have a significant effect on the inmate telephone industry. Changes in existing laws and regulations, as well as the adoption of new laws and regulations applicable to the activities of the Company or other telecommunications business, could have a material adverse effect on the Company. Federal Regulation Prior to 1996, the federal government's role in the regulation of the inmate telephone industry was limited. The enactment of the Telecommunications Act of 1996 (the "Telecom Act"), however, marked a significant change in the scope of federal regulation of inmate telephone service. Section 276 of the Telecom Act directed the FCC to implement rules to overhaul the regulation of the provision of pay telephone service, which Congress defined to include the provision of inmate telephone service. Before adoption of the Telecom Act, LECs generally included inmate telephone operations as part of their regulated local exchange telephone company operations. This allowed the LECs to pool revenue and expenses from their monopoly local exchange operations with revenue and expenses from their inmate telephone operations. This commingling of operations made possible the subsidization of the LECs' inmate operations through other regulated revenues. The LECs were also able to shift certain costs from their inmate operations to their local exchange monopoly accounts. In particular, the LECs were able to pool the bad debt from their inmate operations with their other bad debt. Because independent inmate telephone service providers act as their own carrier, they bear the risk of fraudulent calling and uncollectible calls and other bad debt. Bad debt is substantially higher in the inmate telephone industry than in other segments of the telecommunications industry. The LECs' practice of pooling bad debt shifts the high costs of bad debt from inmate telephone operations to the expense accounts of other LEC operations, presenting a vehicle for the cross-subsidization of the LECs' inmate operations, which, in turn, has allowed the LECs to offer commissions to correctional facilities that are significantly higher than those that independent inmate telephone providers can offer. Section 276 directed the FCC to adopt regulations to end the LECs' subsidization of their inmate telephone operations from regulated revenues. Congress also directed the FCC to ensure that the LECs could not discriminate in favor of their own operations to the competitive detriment of independent inmate telephone providers. Finally, Congress required the FCC to ensure that all inmate telephone providers were fairly compensated for "each and every" call made from their telephones. To carry out its Congressional mandate, the FCC adopted regulations requiring all LECs to transfer their inmate telephone operations from their regulated accounts to the LECs' unregulated accounts no later than April 15, 1997. The FCC's rules implementing Section 276 are designed to eliminate cross- subsidization and cost-shifting. However, since the bad debt arises from the charges for collect calls, which have traditionally been regulated carrier activities, the rules did not prevent shifting of bad debt from inmate operations to the LEC's regulated accounts. 10 The FCC also addressed the one-time transfer of existing inmate telephone operation assets from the LECs' regulated accounts to the unregulated accounts established for inmate telephone operations. The FCC ordered the transfer of those assets at their net book value rather than at their fair market value. The inmate telecommunications industry had argued to the FCC that the transfer should be accomplished at the assets' fair market value, including the value of the contracts between the LECs' inmate operations and correctional facilities. The net book value of those assets is much lower than their fair market value. As a result of the below market valuation of the assets, the LECs' inmate telephone operations may be able to post nominally higher returns on their assets than they would otherwise be able to and hence relieve operating pressures for returns on assets. This also could result in a competitive advantage for the LECs with respect to access to capital markets compared with the Company and other independent inmate telephone providers. To eliminate discrimination, the FCC required, among other things, that the LECs' inmate telephone operations take any tariffed services from its regulated operations at the tariffed rate for the service, rather than the actual cost of the service. Before the Telecom Act, the LECs' inmate operations were able to take these services at some variant of their underlying costs without regard to the tariffed rate being charged to independent providers. Under the Telecom Act, the LECs' inmate operations must take tariffed services on an arm's length basis, at tariffed rates that are subject to regulatory approval. Further, the rates for the tariffed services offered to both the LECs' inmate telephone operations and independent inmate telephone providers must be developed on a consistent basis. The test that the FCC has mandated for the pricing of services to both independent inmate telephone providers and the LECs' own inmate operations will require a re-examination of existing rates and may lead to a rate reduction for services in some instances, while it is also possible that the rate re-examination may result in some rate increases. In either event, the requirement for a consistent methodology for developing rates should substantially reduce LEC opportunities for unfavorable rate discrimination against independent inmate telephone providers like the Company. The FCC did allow the LECs to offer certain non-tariffed services, for example, repair and installation services, to the LECs' inmate operations on a cost-sharing basis, which could result in some cost advantage to the LECs' inmate operations. The LECs are free to price these services at full market rates to independent inmate telephone providers. Independent inmate telephone providers are not, however, dependent on the LEC for these services, as they are with telephone lines; independent inmate telephone providers can provide services like repair and installation with their own staff or contractors. To ensure "fair compensation" for inmate telephone providers, the FCC held that it was not required to prescribe compensation for collect calls because inmate providers act as their own carriers and collect the revenue from those calls directly from called parties. The inmate telephone industry had argued to the FCC, however, that because of state-mandated ceilings on the rates for intrastate collect calls, inmate telephone providers could not recover adequate revenue for those calls, and accordingly, had sought an "inmate system compensation charge" in addition to the charges collected for carrying the call. See "--State Regulation." Many aspects of the FCC's rules implementing Section 276 are currently the subject of further proceedings by the FCC. In particular, two important issues are back before the FCC as the result of a court challenge in which the FCC voluntarily sought, and the court granted, a remand to the FCC for further proceedings. The first of those issues is the FCC's decision not to prescribe compensation for inmate collect calls. If the FCC ultimately decides to prescribe compensation, the Company could potentially benefit from the ability to collect additional revenue. It is not possible to predict whether the FCC will prescribe compensation and the degree to which the Company could benefit, if at all, would depend on the exact compensation scheme ultimately prescribed by the FCC for inmate collect calls. The second important issue before the FCC on remand is the FCC's decision to include only inmate telephone equipment and not the collect calling service itself in the inmate telephone services that the RBOCs must provide on a nonregulated basis. As a result of this ruling, the RBOCs have to some 11 extent remained able to subsidize and discriminate in favor of their inmate calling operations. In particular, so long as the RBOCs can continue to define their inmate collect calling service as part of their regulated operations, they may be commingling that bad debt with bad debt from other services. It cannot be predicted how the FCC will rule on this issue on remand. Because of the further proceedings pending before the FCC, the ultimate effects of the rule changes mandated by the Telecom Act are uncertain. In particular, the extent to which the FCC's rules designed to eliminate subsidization and discrimination by the LECs prove to be effective will significantly affect the level of competition faced by the Company in the inmate telecommunications market. Apart from its proceedings to implement the Telecom Act, the FCC also adopted new regulations for interstate calls requiring inmate telephone service providers to announce to called parties, before the called party incurs any charges, that rate quotes may be obtained by dialing no more than two digits or remaining on the line. The Company was required to comply with these new rules by October 1, 1999. The Company believes it is substantially in compliance with these new rules and is working towards 100% compliance. Although management does not believe it to be likely, regulatory authorities do have authority to impose fines and other sanctions for any violation of these rules. These new regulations could result in an increase in the Company's costs by slightly increasing the non-billable network hold time for collect calls. In addition, the announcement of rate quotes may lead to called parties refusing to accept calls. The exact effect of the new regulations is difficult to predict as it will depend in large part on how frequently called parties opt to receive a rate quote. Significantly, the FCC adopted the rate disclosure option in lieu of the so-called "Billed Party Preference" proposal that had been pending before the FCC for several years. Under that plan, inmate telephone service providers would have been required to send their interstate inmate collect calls to the called party's pre-subscribed carrier, thereby bypassing the opportunity for the inmate telephone service provider to receive revenue from the calls. The Company believes that the rate quote regulations adopted by the Commission are a preferable alternative to Billed Party Preference, which would potentially have had a much more adverse effect on the Company's business. State Regulation The most significant state involvement in the regulation of inmate telephone service is the limit on the maximum rates that can be charged for intrastate collect calls set by most states, referred to as "rate ceilings." Since collect calls are generally the only kind of calls that can be made by inmates in correctional facilities, the state-imposed rate ceilings on those calls can have a significant effect on the Company's business. In many states, the rate ceilings on inmate collect calls within the originating LEC's service area are tied to the rates charged by the LEC and subject to state regulatory approval. Thus, where the LEC chooses not to raise its rates, independent inmate telephone providers are precluded from raising theirs. Prior to the passage of the Telecom Act, the LECs had less incentive to raise their rates than independent inmate telephone providers because the LECs were able to subsidize their inmate telephone operations and discriminate in their favor, as described above. See "--Federal Regulation." It is possible that as a result of the FCC's new rules designed to eliminate such subsidies, some LECs may choose to file with their state commissions to raise their rates for inmate collect calls. If this occurs, the Company and other independent inmate telephone providers could also raise their rates. It is difficult to predict the extent to which the LECs will raise their rates. For calls going outside the originating LEC's service area, there may be state rate ceilings tied to the rates of the largest IXCs. In some cases, these rate ceilings can also make sufficient cost recovery difficult. In general, the cost recovery problems that arise from rate ceilings tied to IXC rates are not as severe as the difficulties created by rate ceilings tied to LEC rates. 12 In its rulemaking implementing the Telecom Act, the FCC declined to address these state rate ceilings. The FCC ruled that inmate telephone providers must first seek relief from the state rate ceilings at the state level. The outcome of any such proceedings at the state level, if undertaken, is uncertain. Further, it is uncertain whether the FCC would intervene or if so, how, in the event a state failed to provide relief. This issue is part of the currently pending FCC remand proceeding. In addition to imposing rate caps, the states regulate other aspects of the inmate calling industry. While the degree of regulatory oversight varies significantly from state to state, state regulations generally establish minimum technical and operating standards to ensure that public interest considerations are met. Among other things, most states have established rules that govern registration requirements, notice to called parties of the identity of the service provider in the form of postings or verbal announcements, and requirements for rate quotes upon request. In some jurisdictions, in order for the Company to operate its inmate telephones and public pay telephones, it is necessary to become certificated and to file tariffs with the appropriate state regulatory authority. Tradenames The Company has two registered trademarks, Security Telecom Corporation(R) and STC(R) and has developed or acquired a number of additional unregistered tradenames that it uses in its business. Although the use of these trademarks and tradenames has created goodwill in certain markets, management does not believe that the loss of these trademarks and tradenames would have a material adverse effect on the Company's operations. The Company also has a registration application pending for the tradename Evercom and certain derivatives thereof. Environmental The Company is subject to certain federal, state, and local environmental regulations. Management does not expect environmental compliance to have a material effect on the Company's capital expenditures, earnings, or competitive position in the foreseeable future. Employees As of December 31, 1999, the Company had approximately 273 employees. ITEM 2. PROPERTIES The Company's principal executive offices are located in, and a portion of its operations are conducted from, leased premises located at 8201 Tristar Drive, Irving, Texas 75063. The Company also has four additional regional facilities from which it conducts its operations located in Selma, Alabama; Louisville, Kentucky; Lee's Summit, Missouri; and Raleigh, North Carolina all of which are leased. ITEM 3. LEGAL PROCEEDINGS The Company is from time to time a party to legal proceedings that arise in the ordinary course of business. Management does not believe that the resolution of any threatened or pending legal proceedings will have a material adverse effect on the Company. None of the Company's internally developed call processing technology has been patented. Accordingly, such technology and intellectual property rights could infringe on other parties' intellectual property rights and could be contested or challenged. The Company has received notice from two parties that certain features of the Company's call processing technology may infringe upon such parties' patents. Should the Company's call processor or any material feature thereof be determined to violate applicable patents, the Company would be required to cease using these features or to obtain appropriate licenses for the use of such technology. From time to time, inmate telecommunications providers are parties to proceedings initiated by inmates, consumer protection advocates or individual called parties alleging that excessive rates are being charged with respect to inmate collect calls. The Company is currently named in such proceedings in various jurisdictions. The plaintiffs in such proceedings generally seek class action certification against all inmate telecommunications providers as defendants, with all recipients of calls from inmate facilities, as plaintiffs. The Company recently obtained dismissal of one such proceeding and is seeking dismissal in the other proceedings in which it is named. 13 ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS No matters were presented to the security holders in the fourth quarter of 1999. 14 PART II ------- ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS There is currently no established public trading market for the Registrant's issued and outstanding capital stock. As of December 31, 1999, there were fifty-two holders of the Company's Class A common stock (the "Common Stock") and four holders of the Company's Class B common stock (the "Class B Common Stock"). There have been no cash dividends declared on the Common Stock from the period January 1, 1996 through December 31, 1999. The Indenture (the "Indenture") governing the Company's Series A and Series B Senior Notes Due 2007 and the Company's senior credit facility, as amended and restated (the "Senior Credit Facility") contain certain restrictive covenants that are likely to materially limit the future payment of dividends on the Common Stock. See "Management's Discussion and Analysis of Financial Condition and Results of Operations." The following table sets forth information with respect to all securities sold by the Company for the Company's last fiscal year that were not registered under the Securities Act of 1933, as amended (the "Securities Act"). All securities sold and not registered were sold in transactions not involving a public offering under Section 4(2) of the Securities Act. SECURITIES SOLD DATE PERSON ACQUIRING AMOUNT CONSIDERATION USE OF PROCEEDS TERMS OF SECURITIES CONVERSION OF EXERCISE - ------------------------------------------------------------------------------------------------------------------------------------ First Preferred Series A 3/12/99 Company Shareholders 5,000 shares $5,000,000 Working Capital And Affiliates Warrants 3/12/99 Company Shareholders 5,000 warrants Additional consideration $1,000 strike And Affiliates for First Preferred price per Issuance share Class A Common 6/01/99 Alliance Tel-Com, Inc. 100 shares Additional consideration Acquisition of for asset acquisition business 15 ITEM 6. SELECTED FINANCIAL DATA - (in thousands) The following selected consolidated financial data of the Company for each of the three years ended December 31, 1999 have been derived from the Company's audited financial statements. The selected financial data should be read in conjunction with "Management's Discussion and Analysis of Financial Condition and Results of Operations" and the consolidated financial statements and the notes thereto included elsewhere in this Form 10-K. 16 YEARS ENDED DECEMBER 31, ---------------------------------------- 1997 1998 1999 -------- -------- -------- Operating Data: Operating revenues $ 91,773 $225,293 $236,801 Operating expenses: Telecommunication costs 37,871 99,843 104,376 Facility commissions 25,724 71,206 71,359 Field operations and maintenance 4,543 7,817 6,428 Selling, general and administrative 8,540 17,661 17,214 Depreciation and impairment 2,219 6,692 7,200 Amortization of intangibles 14,243 26,339 21,527 Restructuring and other charges 400 1,743 (69) -------- -------- -------- Total operating expenses 93,540 231,301 228,035 -------- -------- -------- Operating Income (loss) (1,767) (6,008) 8,766 Other (income) expenses: Interest expense, net 11,138 19,638 19,458 Other (income), net (76) (236) (7) -------- -------- -------- Total other (income) expense 11,062 19,402 19,451 -------- -------- -------- Loss before income taxes and extraordinary loss (12,829) (25,410) (10,685) Income tax (benefit) expense (642) 476 450 -------- -------- -------- Loss before extraordinary item (12,187) (25,886) (11,135) Extraordinary item 4,740 - - -------- -------- -------- Net loss $(16,927) $(25,886) $(11,135) ======== ======== ======== OTHER DATA: EBITDA (1) $ 14,771 $ 27,259 $ 37,500 Net cash provided by operating activities 6,048 4,258 15,898 Net cash used in investing activities (90,757) (23,384) (12,138) Net cash provided by (used in) financing activities 92,193 13,039 (3,463) Capital expenditures (2) 8,063 13,592 8,397 Ratio of earnings to fixed charges(3) -- -- -- Deficiency of earnings to fixed charges 12,829 25,410 10,685 BALANCE SHEET DATA (AT END OF YEAR): Cash and cash equivalents $ 7,778 $ 1,692 $ 1,988 Total assets 189,388 191,466 172,109 Total debt (including current maturities) 166,736 180,483 172,666 Total stockholders' equity (deficit) (10,020) (36,113) (42,998) - ----------------- (1) For the purpose of this Form 10-K, EBITDA means income before interest, income taxes, depreciation, and amortization. Although EBITDA is not a measure of performance calculated in accordance with generally accepted accounting principles, the Company has included information concerning EBITDA in this Form 10-K because it is commonly used by certain investors and analysts as a measure of a company's ability to service its debt obligations and is a component of the Company's debt compliance ratios. EBITDA should not be used as an alternative to, or be considered more meaningful than operating income, net income, or cash flow as an indicator of the Company's operating performance. (2) Capital expenditures include only amounts expended for purchases of property and equipment and the implementation of facility contracts and excludes cash outflows for acquisitions. 17 (3) Earnings are defined as earnings (loss) before income taxes from continuing operations and fixed charges. Fixed charges are defined as interest expense and a portion of rental expense representing the interest factor, which the Company estimates to be one-third of rental expense, and amortization of deferred financing expense. This calculation is a prescribed earnings coverage ratio intended to present the extent to which earnings are sufficient to cover fixed charges, as defined. ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS The following discussion and analysis of the Company's financial condition and results of operations should be read in conjunction with the financial statements and the notes thereto contained elsewhere in this report. Certain information contained in the discussion and analysis set forth below includes forward-looking statements that involve risks and uncertainties. See "-- Special Note Regarding Forward-Looking Information." Overview The Company is the largest independent provider of collect, prepaid, and debit calling services to local, county, state, and private correctional facilities in the U.S. The Company derives substantially all of its revenues from its operation of inmate telecommunications systems located in correctional facilities in 44 states. As of December 31, 1999, the Company served 2,017 correctional facilities. The Company's inmate telecommunications services consist of collect call, prepaid, and debit card services. The Company enters into multi-year agreements (generally three to five years) with the correctional facilities, pursuant to which the Company serves as the exclusive provider of telecommunications services to inmates within each facility. In exchange for the exclusive service rights, the Company pays a percentage of its revenue from each correctional facility as a commission to that facility. Typically, the Company installs and retains ownership of the telephones and related equipment and provides additional services to correctional facilities that are tailored to the specialized needs of the corrections industry and to the requirements of the individual correctional facility, such as call activity reporting and call blocking. The Company also generates revenues from public pay telephones that are ancillary to its inmate telephone business. The Company accumulates call activity data from its various installations and bills its revenues related to this call activity through LECs or through third-party billing services. In addition, the Company accrues the related telecommunications costs for validating, transmitting, billing and collection, and line and long-distance charges, along with commissions payable to the facilities, and allowances for uncollectible accounts based on historical experience. The Company's traditional inmate business consists of collect, prepaid, and debit calling services provided to correctional facilities. In May 1998, the Company began providing validation, billing, and collection services for the inmate calls of a major RBOC. Under the terms of the agreement, the Company acquires at a discount the related accounts receivable from the RBOC for the calls that the Company processes. When the receivables are purchased, the Company accepts responsibility for all validation, uncollectible accounts, and billing and collections costs, with no recourse to the RBOC. However, under the terms of the agreement, all purchased receivables must be processed and validated through the Company's call management and billing system. The Company's revenues from this service equal the difference between the face value of the receivables purchased and the amount it pays the RBOC for the discounted accounts receivable. Because the Company's revenues associated with this contract represent only a percentage of the face value of the receivables purchased, the associated uncollectible account expense and billing and collection fees represent a much higher percentage of revenue as compared to the Company's traditional inmate business. Consequently, the Company's telecommunications costs represent a higher percentage of revenue under this contract. There are minimal selling, general, and administrative ("SG&A") costs associated with this contract. The contract term is three years and has no minimum volume commitment. The Company pays no facility commissions under this agreement. In August of 18 1999 the Company began providing validation, billing and collection services to a second RBOC. Under this agreement, the Company charges the RBOC a transaction fee and charges back all uncollectible accounts to the RBOC. The Company's principal operating expenses consist of (i) telecommunication costs; (ii) commissions paid to correctional facilities, which are typically expressed as a percentage of either gross or net revenues, fixed for the term of the agreements with the facilities, and in some cases are subject to monthly minimum amounts; (iii) field operations and maintenance costs, which consist primarily of field service on the Company's installed base of inmate telephones; and (iv) SG&A costs. Telecommunication Costs. The principal components of telecommunication costs are long distance transmission costs, local access costs, third party billing costs, and costs of uncollectible accounts. Historically, long distance costs have consisted of charges for minutes of use purchased from IXCs. The Company has entered into an agreement to lease lines connecting urban areas and correctional facilities. Local access charges consist of monthly line and usage charges paid to RBOCs and other LECs for interconnection to the local network for local calls, which are computed on a flat monthly charge plus, for certain LECs, and on a per message or per minute usage rate based on the time and duration of the call. Third party billing charges consist of payments to LECs and other billing service providers for billing and collecting revenues from called parties. Expenses associated with uncollectible accounts are a significant cost in providing inmate telecommunications services. Commissions. The Company pays a percentage of its revenue from each facility to that facility as a commission. Commissions are generally set for the duration of the Company's multi-year contract with the facility. Commission rates are the principal basis of competition for obtaining and retaining contracts. The Company's ability to offer increasingly attractive commission rates to facilities depends on its ability to control its operating expenses. Generally, contracts for larger facilities have higher commission rates, but these higher commission rates are typically offset by lower network charges, field maintenance, and SG&A expenses as a percentage of revenue. The commission rates paid by the Company have increased in each period, from 23.8% in 1995 to 33.8% in 1999. This increase is due primarily to higher facility commissions on contracts obtained by the Company through acquisitions, competition for larger facilities, and increased commission rates on renewals. Commission rates are expected to gradually increase as a percentage of revenues in the future. The overall commission percentage to total revenues of 30.1% in 1999 includes the effect of the billing and collection services provided under the Company's agreement with a major RBOC, under which no commissions are paid. Field Operations and Maintenance. Field operations and maintenance consist of maintenance costs associated with inmate phones and related equipment. These costs are relatively small and more constant components of operating expenses. Selling, General, and Administrative. SG&A expenses consist of corporate overhead and selling expense. These costs are also relatively small and more constant components of operating expenses. Restructuring Costs. The Company integrated its acquired operations into its existing operations, which resulted in a restructuring charge of $1.2 million in 1998. Company History. The Company became the holding company for the operations of its predecessors, AmeriTel and Talton Telecommunications, effective December 1, 1996. The Company also acquired the operations of Tataka on April 2, 1997, STC on June 27, 1997, CCC on July 31, 1997, InVision on October 6, 1997, NAI on December 1, 1997, PTC on December 18, 1997, ILD on January 1, 1998, MOG on February 1, 1998, Saratoga on July 1, 1998, and Alliance on June 1, 1999. The Company has completed the Acquisitions, which have been accounted for using the purchase method of accounting, 19 and the Company's results of operations therefore reflect the operations of these companies only subsequent to the effective dates of their respective acquisitions. Results of Operations The following table sets forth, for the periods indicated, the combined historical results of operations of the Company. 20 Years Ended December 31, ----------------------------------------------------------------------- 1997 1998 1999 ----------------------- -------------------- ------------------ (Dollars in thousands) Operating revenues............................ $ 91,773 100.0% $225,293 100.0% $236,801 100.0% Operating expenses: Telecommunication costs.................... 37,871 41.3 99,843 44.3 104,376 44.1 Facility commissions....................... 25,724 28.0 71,206 31.6 71,359 30.1 Field operations and maintenance........... 4,543 5.0 7,817 3.5 6,428 2.7 Selling, general, and administrative....... 8,540 9.3 17,661 7.8 17,214 7.3 Depreciation and impairment................ 2,219 2.4 6,692 3.0 7,200 3.0 Amortization of intangibles................ 14,243 15.5 26,339 11.7 21,527 9.1 Restructuring and other charges............ 400 0.4 1,743 0.8 (69) 0.0 ----------------------- --------------------- ------------------ Total operating expenses...................... 93,540 101.9 231,301 102.7 228,035 96.3 ----------------------- --------------------- ------------------ Operating income (loss)....................... (1,767) (1.9) (6,008) (2.7) 8,766 3.7 Other (income) expense: Interest expense, net...................... 11,138 12.1 19,638 8.7 19,458 8.2 Other, net................................. (76) 0.0 (236) (0.1) (7) (0.0) ----------------------- --------------------- ------------------ Total other expense........................... 11,062 12.1 19,402 8.6 19,451 8.2 ----------------------- --------------------- ------------------ Loss before income taxes and extraordinary item........................... (12,829) (14.0) (25,410) (11.3) (10,685) (4.5) Income tax (benefit).......................... (642) (0.7) 476 0.2 450 0.2 ----------------------- --------------------- ------------------ Loss before extraordinary loss................ (12,187) (13.3) (25,886) (11.5) (11,135) (4.7) Extraordinary item............................ 4,740 5.1 -- -- -- -- ----------------------- --------------------- ------------------ Net loss...................................... $(16,927) (18.4)% $(25,886) (11.5)% $(11,135) (4.7)% ======================= ===================== ================== EBITDA........................................ $ 14,771 16.1% $ 27,259 12.1% $ 37,500 15.8% Year Ended December 31, 1999 (Consolidated Results of Operations of the Company) compared to year ended December 31, 1998 (Consolidated Results of Operations of the Company). Operating Revenues. The Company's operating revenues increased by $11.5 million, or 5.1%, from $225.3 million for the year ended December 31, 1998 to $236.8 million for the year ended December 31, 1999. The increase in operating revenues was primarily due to growth in billing services provided to two major RBOCs and acquisitions by the Company of Alliance in 1999 and Saratoga in 1998. As of December 31, 1999 the Company served 2,017 correctional facilities in 44 states. The Company's contract with the State of Alabama was not renewed, resulting in a reduction in revenue and EBITDA in fiscal year 1999 of $7.1 million and $1.3 million, respectively, when compared to fiscal year 1998. Operating Expenses. Total operating expenses decreased by $3.3 million from $231.3 million in 1998 to $228.0 million in 1999. Operating expenses as a percentage of operating revenues decreased by 6.4% from 102.7% for the year ended December 31, 1998 to 96.3% for the year ended December 31, 1999. The decrease in operating expenses as a percentage of revenues is primarily due to factors discussed below. Telecommunication costs increased by $4.6 million, from $99.8 million in 1998 to $104.4 million in 1999. Telecommunication costs represented 44.3% of operating revenues in 1998 and 44.1% of operating revenues in 1999, a decrease of 0.2%. The percentage decrease is primarily due to savings generated from new long distance contracts. These savings were partially offset by higher uncollectible expenses resulting from the Company's consolidation efforts in 1999. The Company's overall telecommunications costs as a percentage of revenues of 44.1% for 1999 and 44.3% for 1998 include the effect of the Company's billing and collection services provided to a major 21 RBOC as discussed in "Overview." These billing and collection services exhibit higher telecommunication costs as a percentage of revenue than the Company's traditional inmate business. Facility commissions increased by $0.2 million, from $71.2 million in 1998 to $71.4 million in 1999. Facility commissions represented 31.6% of operating revenues in 1998 and 30.1% in 1999, a decrease of 1.5%. The overall commission percentage to total revenue of 30.1% in 1999 includes the effect of the billing and collection services provided to a major RBOC as discussed in "Overview." Commission expense as a percentage of revenue for the Company's traditional inmate business was 33.7% and 33.8% for the years ended December 31, 1998 and 1999, respectively. Facility commissions are expected to gradually increase as a percentage of revenue in the future. Field operations and maintenance costs decreased by $1.4 million, from $7.8 million in 1998 to $6.4 million in 1999. Field operations and maintenance costs represented 3.5% of operating revenues in 1998 and 2.7% of operating revenues in 1999, a decrease of 0.8%. This decrease is due to the consolidation and integration activities completed by the Company in 1998 and 1999. SG&A costs decreased by $0.5 million, from $17.7 million in 1998 to $17.2 million in 1999. SG&A represented 7.8% of operating revenues in 1998 and 7.3% of operating revenues in 1999, a decrease of 0.5%. This decrease is mainly due to the consolidation and integration activities completed by the Company in 1998 and 1999. Total depreciation and amortization costs decreased by $4.3 million, from $33.0 million in 1998 to $28.7 million in 1999. Depreciation and amortization costs represented 14.7% of operating revenues in 1998 and 12.1% of operating revenues in 1999, a decrease of 2.6%. The decrease as a percentage of operating revenues is primarily due to amortization associated with the acquisitions of inmate facility contracts by the Company. The Company amortizes acquired inmate facility contracts over each contract's remaining term at the acquisition date. As the contract terms expire, the acquired inmate facility contracts become fully amortized and overall amortization expense declines. Amortization expense will continue to be a substantial portion of the Company's operating expenses. The Company integrated its acquired operations into its existing operations, which resulted in a restructuring charge of $1.2 million in 1998. In December 1998, the Company wrote-off approximately $0.5 million related to the postponement of the Company's initial public offering. Other (Income) Expense. Other (income) expense, consisting primarily of interest expense, remained relatively constant at $19.4 million in 1998 and $19.5 million in 1999. Net Loss. The Company's net loss decreased by $14.8 million, from $25.9 million in 1998 to $11.1 million in 1999 as a result of the factors described above. EBITDA. EBITDA increased by $10.2 million from $27.3 million in 1998 to $37.5 million in 1999. EBITDA as a percentage of operating revenues increased from 12.1% in 1998 to 15.8% in 1999 due to the factors described above. 22 Although EBITDA is not a measure of performance calculated in accordance with generally accepted accounting principles, the Company has included information concerning EBITDA in this Form 10-K because it is commonly used by certain investors and analysts as a measure of a company's ability to service its debt obligations and is a component of the Company's debt compliance ratios. EBITDA should not be used as an alternative to, or be considered more meaningful than, operating income, net income or cash flows as an indicator of the Company's operating performance. Several of the Company's subsidiaries are subject to state income taxes. Consequently, the Company accrues income tax expense even in a loss period. Year Ended December 31, 1998 (Consolidated Results of Operations of the Company) compared to year ended December 31, 1997 (Consolidated Results of Operations of the Company). Operating Revenues. The Company's operating revenues increased by $133.5 million, or 145.5%, from $91.8 million for the year ended December 31, 1997 to $225.3 million for the year ended December 31, 1998. The increase in operating revenues was primarily due to acquisitions by the Company of CCC, InVision, and PTC between July and December 1997 and of ILD, MOG and Saratoga in 1998. As of December 31, 1998 the Company served 2,073 correctional facilities in 43 states. Operating Expenses. Total operating expenses increased by $137.8 million, or 147.3%, from $93.5 million in 1997 to $231.3 million in 1998. Operating expenses as a percentage of operating revenues increased by 0.8% from 101.9% for the year ended December 31, 1997 to 102.7% for the year ended December 31, 1998. The increase in operating expenses as a percentage of revenues is primarily due to factors discussed below. Telecommunication costs increased by $61.9 million, from $37.9 million in 1997 to $99.8 million in 1998. Telecommunication costs represented 41.3% of operating revenues in 1997 and 44.3% of operating revenues in 1998, an increase of 3.0%. The percentage increase is due in part to higher levels of uncollectible accounts associated with the Company's acquisitions subsequent to June 30, 1997, which are located in geographic regions that exhibit higher uncollectible rates. The percentage increase is also due to the increase in competitive local exchange carrier ("CLEC") activity. These CLECs increased the Company's unbillable expense, because in most cases the CLECs are unable to bill the Company's traffic. The Company responded to this problem by offering prepaid services to these customers. The Company's overall telecommunications costs as a percentage of revenues of 44.3% for 1998 include the effect of the Company's billing and collection services provided to a major RBOC as discussed in "Overview". These billing and collection services exhibit higher telecommunication costs as a percentage of revenue than the Company's traditional inmate business. Facility commissions increased by $45.5 million, from $25.7 million in 1997 to $71.2 million in 1998. Facility commissions represented 28.0% of operating revenues in 1997 and 31.6 % in 1998, an increase of 3.6%. This increase as a percentage of revenue is primarily due to increased facility commissions under contracts obtained by the Company through acquisitions, the competition in larger facilities, and increased commission rates on renewals. Facility commissions are expected to gradually increase as a percentage of revenue in the future. The overall commission percentage to total revenue of 31.6% in 1998 includes the effect of the billing and collection services provided to a major RBOC as discussed in "Overview". Field operations and maintenance costs increased by $3.3 million, from $4.5 million in 1997 to $7.8 million in 1998. Field operations and maintenance costs represented 5.0% of operating revenues in 1997 and 3.5% of operating revenues in 1998, a decrease of 1.5%. The dollar increase is primarily due to costs associated with servicing the acquired facilities and the new contract facilities. Field operations and maintenance costs as a percentage of revenue was 3.3% for the fourth quarter 1998 compared to 3.4% for the third quarter 1998. This decrease is due to the integration activities completed by the Company in the fourth quarter. 23 SG&A costs increased by $9.2 million, from $8.5 million in 1997 to $17.7 million in 1998. SG&A represented 9.3% of operating revenues in 1997 and 7.8% of operating revenues in 1998, a decrease of 1.5%. The dollar increase in SG&A costs is primarily due to the increased infrastructure necessary to support the Acquisitions. SG&A costs as a percentage of revenue was 7.3% for the fourth quarter 1998 compared to 8.0% for the third quarter 1998. This percentage decrease is primarily due to the integration activities completed by the Company in the fourth quarter. Total depreciation and amortization costs increased by $16.5 million, from $16.5 million in 1997 to $33.0 million in 1998. Depreciation and amortization costs represented 17.9% of operating revenues in 1997 and 14.7% of operating revenues in 1998, a decrease of 3.2%. The dollar increase is primarily due to additional amortization expense associated with the inmate facility contracts acquired in the Acquisitions. The Company integrated its acquired operations into its existing operations, which resulted in a restructuring charge of $1.4 million in September 1998. The restructuring charge was lowered by $0.2 million in the fourth quarter 1998, primarily due to the final determination of the number of employees terminated, the unanticipated subletting of certain facilities, and a refinement of expected legal and other costs. In December 1998, the Company wrote-off approximately $0.5 million related to the postponement of the Company's initial public offering. Other (Income) Expense. Other (income) expense, consisting primarily of interest expense, increased by $8.3 million from $11.1 million in 1997 to $19.4 million in 1998. The increase was primarily due to interest expense associated with the indebtedness incurred by the Company in connection with the Acquisitions. Net Loss. The Company's net loss increased by $9.0 million, from $16.9 million in 1997 to $25.9 million in 1998 as a result of the factors described above. EBITDA. EBITDA increased by $12.5 million from $14.8 million in 1997 to $27.3 million in 1998. EBITDA as a percentage of operating revenues decreased from 16.1% in 1997 to 12.1% in 1998 due to the factors described above. Although EBITDA is not a measure of performance calculated in accordance with generally accepted accounting principles, the Company has included information concerning EBITDA in this Form 10-K because it is commonly used by certain investors and analysts as a measure of a company's ability to service its debt obligations and is a component of the Company's debt compliance ratios. EBITDA should not be used as an alternative to, or be considered more meaningful than, operating income, net income or cash flows as an indicator of the Company's operating performance. Several of the Company's subsidiaries are subject to state income taxes. Consequently, the Company accrues income tax expense even in a loss period. Liquidity and Capital Resources The Company anticipates that its principal uses of liquidity will be to provide working capital, meet debt service requirements, and to repay principal under the Senior Credit Facility (as defined). The Company expects that its principal sources of funds will be cash flow from operations and borrowings under the Senior Credit Facility. The Company anticipates that its primary capital expenditures will be for capital items required to implement new contracts entered into by the Company and alternative network solutions, although the Company does not have material commitments for capital expenditures. Management believes that cash flow from operations (if any) and from the Senior Credit Facility will be sufficient to fund the requirements of the Company for at least the next 12 months. In March 1999 the Company raised $5 million of equity from its existing shareholders and warrant holders and/or their affiliates through the issuance of 5,000 investment units at a price of $1,000 per unit. Each unit consists of one share of newly authorized First Preferred Series A Stock and a warrant to acquire one share of Common Stock for $1,000 per share. The First Preferred Series A Stock will be entitled to receive dividends at the applicable First Preferred Series A Rate, payable quarterly 24 commencing on April 1, 1999. Such dividends will be payable out of funds legally available therefor, are payable only when, as, and if declared by the Board of Directors, are cumulative, and, if undeclared or unpaid, shall bear interest at the applicable First Preferred Series A Rate until paid. The First Preferred Series A Rate will be 8% per annum through March 31, 2001, 10% per annum from April 1, 2001 through June 30, 2001, and thereafter will increase by 0.5% for each additional three month period up to a maximum of 16% per annum. The First Preferred Series A Stock ranks senior to all classes of the Company's common stock but ranks junior to the Senior Preferred Stock of the Company (the "Senior Preferred Stock") with respect to dividend rights and rights upon liquidation. The warrants have a strike price of $1,000 per share and will expire, if not sooner exercised, on December 31, 2007. As a result of the issuance of the First Preferred Series A Stock and warrants, the Company was required to obtain a waiver from its Senior Credit Facility group of lenders that waived the lenders' rights to the proceeds raised by the Company from the issuance. In conjunction with the March 1999 equity offering, the preferred dividend rates on the original Senior Preferred Stock were modified to mirror the preferred dividend rates on the First Preferred Series A Stock. Also in March 1999 and in conjunction with the issuance of the First Preferred Series A Stock and warrants, the Company amended and restated its Senior Credit Facility. The amendment increased the Company's borrowing capacity under the term loan facility of the Senior Credit Facility by $5.5 million, which will bear interest at similar rates to the existing borrowings under the Senior Credit Facility. The Company borrowed the additional $5.5 million in March 1999 and concurrently repaid $5 million under the revolving portion of the Senior Credit Facility. As of March 20, 2000, the Company had $12.8 million of available borrowing capacity under the Senior Credit Facility. The Company intends to evaluate additional acquisitions to expand its base of installed inmate telephones and value added services and will continue to evaluate possible acquisition candidates. There can be no assurance that the Company will have sufficient available capital resources to realize its acquisition strategy. Such future acquisitions, depending on their size and the form of consideration, may require the Company to seek additional debt or equity financing, or both. Net cash provided by operating activities was $15.9 million for the year ended December 31, 1999, as compared to net cash provided by operating activities of $4.3 million for the year ended December 31, 1998. Net cash provided by operating activities was $6.0 million for the year ended December 31, 1997. Net cash provided by operating activities in 1999 increased from 1998 primarily due to a $10.5 million increase in operating income, before consideration of depreciation and amortization. Additionally, working capital investments were required to integrate the Company's 1998 acquisitions. Similar working capital investments for acquisitions were not required in 1999. Cash used in investing activities was $12.1 million for the year ended December 31, 1999, as compared to $23.4 million for the year ended December 31, 1998. Cash used in investing activities in 1999 consisted primarily of $8.4 million for new business, contract renewals and infrastructure improvements. Also in 1999, the Company paid $3.7 million in deferred purchase prices and costs primarily relating to acquisitions in prior years. Cash used in investing activities of $23.4 million in 1998 consisted primarily of $7.0 million to fund the acquisitions of Saratoga, ILD, and MOG, $4.7 million in payments related to acquisitions made in 1997 and $13.6 million for new business contract renewals and infrastructure improvements. Cash used in investing activities in 1997 of $90.8 million consisted primarily of cash outflows for acquisitions. Cash used in financing activities was $3.5 million for the year ended December 31, 1999, as compared to cash provided by financing activities of $13.0 million in 1998. Cash used in financing activities in 1999 consisted primarily of repayments of $12.6 million of borrowings under the Senior Credit Facility and repayment of a $950,000 note payable relating to the MOG acquisition, offset by new 25 borrowings under the Senior Credit Facility of $5.5 million under the new term loan facility and $4.9 million of net proceeds raised by the issuance of new preferred stock in March of 1999. Cash provided by financing activities of $13.0 million in 1998 consisted primarily of new borrowings under the Senior Credit Facility offset by $5.6 million of repayments of the term loan portion of the Senior Credit Facility and $0.5 million of preferred dividends paid. Cash provided by financing activities in 1997 consisted primarily of the issuance of the Senior Notes, the borrowing of $50.5 million under the Senior Credit Facility and offset by the repayment of amounts borrowed under the Company's previous credit facility, the Senior Subordinated Notes, and subordinated notes issued in connection with the acquisition of Talton Telecommunications (the "Talton Notes"). The Senior Credit Facility consists of (a) a $55.0 million term loan acquisition facility, (b) a $5.5 million additional term loan facility, and (c) a $25.0 million revolving loan facility (which includes a $5.0 million letter of credit facility). Scheduled principal payments under the term loan facilities may not be reborrowed. Amounts borrowed under the Senior Credit Facility bear interest, at the option of the Company, at either (i) the Base Rate (i.e., the higher of the Canadian Imperial Bank of Commerce ("CIBC") reference rate and the overnight federal funds rate plus 0.5%) plus a margin that varies from 75 to 225 basis points, depending on the Company's Total Debt to EBITDA Ratio (as defined in the Senior Credit Facility); or (ii) the London Inter-Bank Offering ("LIBO") rate plus a margin that varies from 200 to 350 basis points, depending on the Company's Total Debt to EBITDA Ratio. The Senior Credit Facility requires quarterly interest payments to be made on base rate loans and periodic interest-only payments based on the applicable interest period on LIBO rate loans, at least quarterly, in each case until maturity. In addition, the Senior Credit Facility requires mandatory prepayments out of the proceeds of certain equity or debt offerings, asset dispositions, receipt of insurance proceeds not applied as provided in the Senior Credit Facility, and receipts of funds from certain escrow accounts. Scheduled principal payments on the term loan facility are approximately $12.4 million, $13.8 million, and $19.3 million during the years ended 2000, 2001, and 2002, respectively. All outstanding principal and interest under the Senior Credit Facility is due December 31, 2002. The Senior Credit Facility is secured by substantially all the assets of the Company and its subsidiaries. As of December 31, 1999, the Company had approximately $172.7 million of long-term indebtedness outstanding, including (i) $115.0 million of the Senior Notes outstanding at an interest rate of 11.0%, (ii) $56.9 million of indebtedness under the Senior Credit Facility, and (iii) $0.8 million of other indebtedness consisting primarily of deferred acquisitions costs and capital leases. As of December 31, 1999, the Company had available borrowing capacity under the revolving credit portion of its Senior Credit Facility of approximately $11.8 million, subject to borrowing base limitations and certain conditions. On June 30, 1998, the Company entered into an interest rate cap agreement that has been designated as a hedge against the Company's variable interest rate exposure on its loan under the Senior Credit Facility. At December 31, 1999, the interest rate cap has an aggregate notional amount of $30.0 million, which matures in June 2001, and caps interest on the LIBO rate portion of the term loan, up to the aggregate notional amount, at 7.5%, plus the applicable LIBO rate margin. The Senior Credit Facility and the 11% Series B Senior Notes contain numerous restrictive covenants including, among others, limitations on the ability of the Company to incur additional indebtedness, to create liens and other encumbrances, to make certain payments and investments, to sell or otherwise dispose of assets, or to merge or consolidate with another entity. The Senior Credit Facility also requires the Company to meet certain financial tests on a consolidated basis, some of which may be more restrictive in future years. The Company's failure to comply with its obligations under the Senior Credit Facility, or in agreements relating to indebtedness incurred in the future, could result in an event of default under such agreements, which could permit acceleration of the related debt and acceleration of debt under other financing arrangements that may contain cross-acceleration or cross-default provisions. In addition, because interest under the Senior Credit Facility accrues at floating rates, the Company remains subject to interest rate risk with respect to a significant portion of its indebtedness. 26 Income Taxes Since the Company's acquisitions of AmeriTel, Talton Telecommunications, MOG, and Saratoga were stock purchases, the Company was required to retain the tax bases of AmeriTel, Talton Telecommunications, MOG, and Saratoga in the assets acquired. As a result, the Company will not be entitled to a tax deduction for the amortization of goodwill or the depreciation and amortization of certain other tangible and intangible assets related to these acquisitions. The Company has provided deferred income tax liabilities for differences in the financial accounting and tax bases of its tangible and identifiable intangible assets. However, in accordance with the requirements of Statement of Financial Accounting Standards ("SFAS") No. 109, "Accounting for Income Taxes," future amortization of non-deductible goodwill will be treated as a permanent difference in the Company's financial statements. Accounting Pronouncements SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities," was issued in June 1998, and requires recognition of all derivative financial instruments as either assets or liabilities in consolidated balance sheets at fair value and determines the method(s) of gain/loss recognition. SFAS No. 133 is effective for fiscal years beginning after June 15, 2000. The Company is currently evaluating the effect that it may have on the Company's consolidated financial statements. ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK. The Company uses fixed and variable rate debt to partially finance budgeted expenditures. These agreements expose the Company to market risk associated with changes in interest rates. The Company does not hold or issue derivative financial instruments for trading purposes. On June 30, 1998, the Company entered into an interest rate cap agreement that has been designated as a hedge against the Company's variable interest rate risk exposure under the Senior Credit Facility. At December 31, 1999, the interest rate cap has an aggregate notional amount of $30.0 million, which matures in June 2001 and caps interest on the LIBO rate portion of the term portion of the term loan of the Senior Credit Facility at 7.5%, plus the applicable LIBO rate margin. 27 The following table presents the carrying and fair value of the Company's debt along with average interest rates. Fair values are calculated as the net present value of the expected cash flows of the financial instrument. Expected Maturity Date.............. 2000 2001 2002 2003 2004 Thereafter Total Fair Value Variable Rate Debt (1).......... $12,434,468 $13,776,766 $30,750,000 $ 56,961,234 $ 56,961,234 Fixed Rate Debt (2).......... $115,000,000 $115,000,000 $109,250,000 Interest Rate CAP $ (43,000) _________________ (1) The average interest rate on variable debt is 8.88%. (2) The interest rate on the fixed rate debt is 11%. 28 ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA Index to Financial Statements and Schedules Page ---- Evercom, Inc. and Subsidiaries ........................................ Independent Auditors' Report ........................................ 30 Consolidated Balance Sheets for December 31, 1998 and 1999 .......... 31 Consolidated Statements of Operations for the three years ended December 31, 1999 .................................... 32 Consolidated Statements of Stockholders' Equity (Deficit) for the three years ended December 31, 1999 ...................... 33 Consolidated Statements of Cash Flows for the three years ended December 31, 1999 .................................... 34 Notes to Consolidated Financial Statements .......................... 35 SUPPLEMENTARY DATA: Consolidated Valuation and Qualifying Accounts for each of the three years ended December 31, 1999 .............................. 53 29 INDEPENDENT AUDITORS' REPORT To the Board of Directors and Stockholders of Evercom, Inc. and Subsidiaries: We have audited the accompanying consolidated balance sheets of Evercom, Inc. and subsidiaries (the "Company") as of December 31, 1999 and 1998, and the related consolidated statements of operations, stockholders' equity (deficit) and cash flows for each of the three years in the period ended December 31, 1999. Our audits also included the financial statement schedule listed in the Index at Item 8. These financial statements and financial statement schedule are the responsibility of the Company's management. Our responsibility is to express an opinion on the consolidated financial statements and financial statement schedule based on our audits. We conducted our audits in accordance with generally accepted auditing standards. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, such consolidated financial statements present fairly, in all material respects, the consolidated financial position of the Company as of December 31, 1999 and 1998, and the results of their operations and their cash flows for each of the three years in the period ended December 31, 1999 in conformity with generally accepted accounting principles. Also, in our opinion, such financial statement schedule, when considered in relation to the basic consolidated financial statements taken as a whole, presents fairly in all material respects the information set forth therein. DELOITTE & TOUCHE LLP Dallas, Texas March 24, 2000 30 EVERCOM, INC. AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS December 31, -------------------------------------------- ASSETS 1998 1999 ------------------ ------------------ CURRENT ASSETS: Cash and cash equivalents $ 1,691,762 $ 1,987,732 Accounts receivable, net 39,070,959 38,262,832 Refundable income taxes 435,593 364,204 Inventories 2,360,280 3,512,073 Prepaid expenses and other current assets 392,448 380,797 Deferred income tax assets 1,442,122 1,496,528 ------------------ ------------------ Total current assets 45,393,164 46,004,166 PROPERTY AND EQUIPMENT 29,485,944 28,375,357 INTANGIBLE AND OTHER ASSETS 116,586,808 97,729,033 ------------------ ------------------ TOTAL $191,465,916 $172,108,556 ================== ================== LIABILITIES AND STOCKHOLDERS' EQUITY (DEFICIT) CURRENT LIABILITIES: Accounts payable $ 21,856,484 $ 19,492,283 Income taxes payable 250,000 Accrued expenses 23,798,055 21,201,463 Current portion of long-term debt 10,607,729 12,434,468 ------------------ ------------------ Total current liabilities 56,262,268 53,378,214 LONG-TERM DEBT 169,375,000 159,526,766 OTHER LONG-TERM LIABILITIES 500,000 705,000 DEFERRED INCOME TAXES 1,442,122 1,496,528 COMMITMENTS AND CONTINGENCIES (See notes) STOCKHOLDERS' EQUITY (DEFICIT): Preferred stock, Senior preferred stock, $.01 par value; 6,000 shares authorized; 5,925 shares issued and outstanding as of December 31, 1998 (cumulative liquidation value of $5,925,000). Senior and First Preferred Series A, $.01 par value; 6,000 and 5,000 shares authorized, 5,925 and 5,000 shares issued and outstanding, respectively (cumulative liquidation value of $5,925,000 and $5,000,000, respectively) as of December 31, 1999. 59 109 Common stock, $.01 par value; 50,000 shares authorized; 16,333 shares and 16,433 shares issued and outstanding as of December 31, 1998 and December 31, 1999, respectively 163 164 Additional paid-in capital 21,829,562 26,080,416 Accumulated deficit (57,943,258) (69,078,641) ------------------ ------------------ Total stockholders' equity (deficit) (36,113,474) (42,997,952) ------------------ ------------------ TOTAL $191,465,916 $172,108,556 ================== ================== See notes to consolidated financial statements. 31 EVERCOM INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF OPERATIONS Years Ended December 31, -------------------------------------------------------------------------- 1997 1998 1999 --------------------- --------------------- ---------------------- OPERATING REVENUE $ 91,773,041 $225,292,986 $236,800,742 OPERATING EXPENSES: Telecommunication costs 37,871,217 99,842,779 104,376,362 Facility commissions 25,723,997 71,205,505 71,359,313 Field operations and maintenance 4,542,757 7,817,165 6,428,038 Selling, general and administrative 8,540,629 17,661,406 17,213,817 Depreciation and impairment 2,218,694 6,691,954 7,199,737 Amortization of intangibles 14,243,332 26,338,961 21,526,471 Restructure and other charges (income) 399,817 1,743,290 (68,615) --------------------- --------------------- ---------------------- Total operating expenses 93,540,443 231,301,060 228,035,123 --------------------- --------------------- ---------------------- OPERATING INCOME (LOSS) (1,767,402) (6,008,074) 8,765,619 OTHER (INCOME) EXPENSE: Interest expense, net 11,137,877 19,637,507 19,457,642 Other (income), net (76,392) (235,623) (6,640) --------------------- --------------------- ---------------------- Total other (income) expense 11,061,485 19,401,884 19,451,002 --------------------- --------------------- ---------------------- LOSS BEFORE INCOME TAXES AND EXTRAORDINARY LOSS (12,828,887) (25,409,958) (10,685,383) INCOME TAX (BENEFIT) EXPENSE (641,670) 476,471 450,000 --------------------- --------------------- ---------------------- LOSS BEFORE EXTRAORDINARY ITEM (12,187,217) (25,886,429) (11,135,383) EXTRAORDINARY LOSS ON DEBT EXTINGUISHMENT 4,739,757 --------------------- --------------------- ---------------------- NET LOSS (16,926,974) (25,886,429) (11,135,383) PREFERRED STOCK DIVIDENDS AND ACCRETION OF DISCOUNT 474,000 474,000 1,233,613 --------------------- --------------------- ---------------------- NET LOSS APPLICABLE TO COMMON STOCK $(17,400,974) $(26,360,429) $(12,368,996) ===================== ===================== ====================== See notes to consolidated financial statements 32 EVERCOM, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (DEFICIT) PREFERRED STOCK COMMON STOCK ADDITIONAL ------------------ ------------------- PAID-IN ACCUMULATED SHARES AMOUNT SHARES AMOUNT CAPITAL (DEFICIT) TOTAL -------- -------- -------- --------- ----------- --------------- ------------- BALANCE, JANUARY 1, 1997 5,925 $ 59 15,300 $153 $21,610,972 $(15,129,855) $ 6,481,329 Preferred dividends (474,000) (474,000) Issuance of common stock 900 9 899,991 900,000 Net loss (16,926,974) (16,926,974) ------- -------- -------- -------- ----------- ----------- ----------- BALANCE, DECEMBER 31, 1997 5,925 59 16,200 162 22,036,963 (32,056,829) (10,019,645) Preferred dividends (474,000) (474,000) Issuance of common stock 133 1 266,599 266,600 Net loss (25,886,429) (25,886,429) -------- -------- -------- -------- ----------- ----------- ----------- BALANCE, DECEMBER 31, 1998 5,925 59 16,333 163 21,829,562 (57,943,258) (36,113,474) Preferred dividends (794,432) (794,432) Issuance of preferred stock 5,000 50 4,895,287 4,895,337 Issuance of common stock 100 1 149,999 150,000 Net loss (11,135,383) (11,135,383) ------- ------- ------- ------- ----------- ----------- ----------- BALANCE, DECEMBER 31, 1999 10,925 $109 16,433 $164 $26,080,416 $(69,078,641) $(42,997,952) ======= ======= ======= ======= =========== =========== =========== See notes to consolidated financial statements. 33 EVERCOM, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS YEARS ENDED DECEMBER 31, ------------------------------------------------- 1997 1998 1999 ------------- ------------ ------------ CASH FLOWS FROM OPERATING ACTIVITIES: Net loss $(16,926,974) $(25,886,429) $(11,135,383) Adjustments to reconcile net loss to net cash provided by operating activities: Depreciation and impairment 2,218,694 6,691,954 7,199,737 Amortization of intangible assets, including deferred financing costs and bond discount 14,804,641 27,482,445 22,554,290 Extraordinary loss on debt extinguishment 4,739,757 Deferred income taxes (1,295,508) Changes in operating assets and liabilities, net of effects of acquisitions: Accounts receivable (6,974,425) (22,232,694) 893,098 Inventories (723,013) (606,359) (1,151,793) Prepaid expenses and other assets (87,536) 134,130 647,947 Accounts payable 1,574,179 14,782,610 (2,489,201) Accrued expenses 9,694,953 3,728,009 (942,522) Income taxes (976,546) 164,795 321,389 ------------- ------------ ------------ Net cash provided by operating activities 6,048,222 4,258,461 15,897,562 ------------- ------------ ------------ CASH FLOWS FROM INVESTING ACTIVITIES: (Increase) Decrease in restricted cash (1,919,312) 1,919,312 Capital expenditures (8,062,724) (13,591,974) (8,396,973) Cash outflows for acquisitions (80,775,395) (11,711,061) (3,741,469) ------------- ------------ ------------ Net cash used in investing activities (90,757,431) (23,383,723) (12,138,442) ------------- ------------ ------------ CASH FLOWS FROM FINANCING ACTIVITIES: Proceeds from the issuance of debt 168,709,966 19,000,000 5,500,000 Repayment of advances (1,001,024) Repayment of debt (67,630,581) (5,553,572) (13,521,495) Payments of deferred financing costs (7,885,650) (336,992) Payments of preferred dividends (474,000) Proceeds from the issuance of common and preferred stock, net of expenses 66,600 4,895,337 ------------- ------------ ------------ Net cash provided by (used in) financing activities 92,192,711 13,039,028 (3,463,150) ------------- ------------ ------------ INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS 7,483,502 (6,086,234) 295,970 CASH AND CASH EQUIVALENTS, BEGINNING OF YEAR 294,494 7,777,996 1,691,762 ------------- ------------ ------------ CASH AND CASH EQUIVALENTS, END OF YEAR $ 7,777,996 $ 1,691,762 $ 1,987,732 ============= ============ ============ SUPPLEMENTAL INFORMATION: Cash paid for interest $ 4,202,059 $ 25,102,184 $ 18,532,282 ============= ============ ============ Cash paid for income taxes $ 1,552,973 $ 311,676 $ 128,611 ============= ============ ============ Noncash transactions: Issuance of subordinated notes, preferred stock and common stock for acquisitions $ 900,000 $ 950,000 $ 150,000 ============= ============ ============ Dividends payable $ 474,000 $ 474,000 $ 794,432 ============= ============ ============ Amounts payable for acquisition costs $ 8,369,421 $ -- $ -- ============= ============ ============ Amounts payable for deferred financing costs $ 757,493 $ -- $ -- ============= ============ ============ Issuance of stock for forgiveness of acquisition liability $ -- $ 200,000 $ -- ============= ============ ============ See notes to consolidated financial statements. 34 EVERCOM, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 1. BUSINESS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES BUSINESS - Evercom, Inc. and subsidiaries (the "Company") owns, operates and maintains telephone systems under contracts with correctional facilities in 44 states throughout the United States. The Company was incorporated on November 20, 1996, and effective December 1, 1996, acquired all of the outstanding equity interests of Talton Telecommunications Corporation and AmeriTel Pay Phones, Inc. The Company has grown through numerous subsequent acquisitions, as discussed in Note 2. The Company accumulates call activity from its various installations and bills its revenues related to this call activity through major local exchange carriers ("LECs") or through third-party billing services for smaller volume LECs, all of which are granted credit in the normal course of business with terms of between 30 and 60 days. The Company also provides validation, billing and collection services for the inmate calls of two major regional bell operating companies. The Company performs ongoing credit evaluations of its customers and maintains allowances for unbillable and uncollectible losses based on historical experience. The Company operates in only one business segment as its operating activities are related to the operation and processing of collect, prepaid and debit calling services to local, county, state and private correctional facilities in the United States. PREPARATION OF FINANCIAL STATEMENTS - The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions, such as estimates of allowances and reserves for unbillable and uncollectible chargebacks that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. PRINCIPLES OF CONSOLIDATION - The accompanying consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries, Talton Telecommunications Corporation, Talton Telecommunications of Carolina, Inc., AmeriTel Pay Phones, Inc., Talton STC Inc., Talton InVision, Inc., MOG Communications, Inc., Saratoga Telephone Company, Inc., and One Source Telecommunications, Inc. As of January 1, 1999, the company merged all of the subsidiaries into Talton Invision, Inc. Concurrent with the merger, the Company amended Talton Invision, Inc.'s Certificate of Incorporation to continue its existence as Evercom Systems, Inc. CASH AND CASH EQUIVALENTS - Cash and cash equivalents include cash on hand and investments with a remaining maturity at date of purchase of three months or less. ACCOUNTS RECEIVABLE - Trade accounts receivable represent amounts billed for calls placed through the Company's telephone systems to the various LECs or third-party billing services, net of advance payments received, and an allowance for unbillable and uncollectible calls, based on historical experience, for estimated chargebacks to be made by the LECs. Under account advance agreements with various third-party billing services, advance payments equal to a percentage of the outstanding billed receivables are remitted to the Company when calls are submitted to the third-party billing service, and the Company grants a lien to the third-party billing service on the related accounts receivable for the advance. The remainder of the billed receivable is paid to the Company, net of the advance amount, after the third-party billing service has collected the amounts receivable from the respective LECs. Interest is charged on the advance payment at varying rates. INVENTORIES - Inventories are stated at the lower of cost, as determined primarily using the weighted average cost method, or market. Inventory is primarily composed of equipment for 35 installation on new contracts and supplies and parts for the telephone systems serviced by the Company. PROPERTY AND EQUIPMENT - Property and equipment are stated at cost. Depreciation and amortization is provided on a straight-line basis over the estimated useful lives of the related assets. The following is a summary of useful lives for major categories of property and equipment. ASSET USEFUL LIFE Leasehold improvements Lesser of life or lease term Telephone system equipment 3.5 to 7.5 years Vehicles 3 years Office equipment 3 to 7 years Maintenance and repairs are expensed when incurred and major repairs that extend an asset's useful life are capitalized. When items are retired or disposed, the related carrying value and accumulated depreciation are removed from the respective accounts, and the net difference less any amount realized from the disposition is reflected in earnings. INTANGIBLE AND OTHER ASSETS - Intangible and other assets primarily include amounts allocated to acquired facility contracts, noncompete agreements, goodwill and other intangible assets, which are stated at cost, along with the long-term portion of customer advances. Amortization of intangible assets is provided on a straight-line basis over the estimated useful lives of the related assets. The following is a summary of useful lives for major categories of intangible assets: INTANGIBLE ASSET USEFUL LIFE Acquired facility contracts Contract term Noncompete agreements Agreement term Deferred loan costs Loan term Other assets and intangibles 2 to 5 years Goodwill 20 years Acquired facility contracts consist primarily of costs allocated to locations acquired in acquisitions of facility contract rights from other service providers, along with signing bonuses paid to the facilities under new facility installations and other incremental direct costs paid to obtain the facility contracts. Other assets and intangibles include costs incurred to obtain direct billing agreements with LECs, and licensing fees to obtain state licenses to conduct business. The Company periodically assesses the net realizable value of its intangible assets, as well as all other long-term assets, by comparing the expected future net operating cash flow, undiscounted and without interest charges, to the carrying amount of the underlying assets. The Company would evaluate a potential impairment if the recorded value of these assets exceeded the associated future net operating cash flows. Any potential impairment loss would be measured as the amount by which the carrying value exceeds the fair value of the asset. Fair value of assets would be measured by market value, if an active market exists, or by a forecast of expected future net operating cash flows, discounted at a rate commensurate with the risk involved. As discussed in Note 4, the Company recorded an impairment loss on a portion of its telephone system equipment in 1998. INCOME TAXES - The Company accounts for income taxes using the liability method in accordance with the provisions of Statement of Financial Accounting Standards ("SFAS") No. 109, "Accounting for Income Taxes." Under this method, deferred tax assets and liabilities are provided for temporary differences between the financial statement and tax bases of the assets and liabilities using current tax rates. 36 REVENUE RECOGNITION - Revenues related to collect, prepaid and debit calling services are recognized during the period in which the calls are made. In addition, during the same period, the Company accrues the related telecommunication costs for validating, transmitting, billing and collection, and line and long-distance charges, along with commissions payable to the facilities and allowances for unbillable and uncollectible calls, based on historical experience. Revenues related to the validation, billing and collection services provided to other entities are recognized in the period in which the calls are processed through the Company's system. During the same period, the Company accrues the related telecommunications costs for validating, transmitting, and billing and collection costs, along with allowances for unbillable and uncollectible calls, based on historical experience. FACILITY COMMISSIONS - Under the terms of the Company's telephone system contracts with correctional facilities, the Company pays commissions to these facilities generally based on call volume revenues that are accrued during the period the revenues are generated COMPREHENSIVE INCOME - SFAS No. 130, "Reporting Comprehensive Income" became effective as of the first quarter of 1998. This statement requires companies to report and display comprehensive income and its components (revenues, expenses, gains and losses). Comprehensive income includes all changes in equity during a period except those resulting from investments by owners and distributions to owners. For the Company, comprehensive income is the same as the net loss reported in the statements of consolidated operations for each of the three years ended December 31, 1999, since there were no other items of comprehensive income for the periods presented. RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS - SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities," was issued in June 1998, and requires recognition of all derivative financial instruments as either assets or liabilities in consolidated balance sheets at fair value and determines the method(s) of gain/loss recognition. SFAS No. 133 is effective for fiscal years beginning after June 15, 2000. The Company is currently evaluating the effect that the statement may have on the Company's consolidated financial statements. 2. ACQUISITIONS Effective December 1, 1996, the Company acquired all of the outstanding equity interests of Talton Telecommunications Corporation and AmeriTel Pay Phones, Inc. The aggregate net purchase price was approximately $47.9 million, which was funded with the net proceeds from the issuance of common and preferred stock and the proceeds from the issuance of long-term debt. Since certain of the stockholders of the Company held ownership interests in Talton Telecommunications and AmeriTel Pay Phones, Inc., their continuing ownership interest in the Company has been accounted for at their prior historical basis, which has resulted in a reduction in stockholders' deficit of approximately $14.9 million and a corresponding reduction in the fair values assigned to tangible and identifiable intangible assets, in accordance with the provisions of Emerging Issue Task Force Issue No. 88-16, "Basis in Leveraged Buyout Transactions." Effective April 4, 1997, the Company acquired substantially all of the net assets of Tri-T, Inc. (d.b.a. Tataka) for cash of $0.8 million, which was funded primarily by borrowings under the Senior Credit Facility. Effective June 27, 1997, the Company acquired substantially all of the net assets of Security Telecom Corporation for cash of $9.9 million and issuance of 900 shares of the Company's Class A common stock. The Company financed the acquisition with a portion of the proceeds from the Senior Notes (as defined). Approximately $2.5 million of the purchase price was withheld at closing, pending certain 37 regulatory approvals and final adjustments. In conjunction with the acquisition of Security Telecom Corporation, the Company entered into an agreement with an employee of Security Telecom Corporation giving the em ployee the right to receive cash of $200,000 or to purchase up to 100 shares of the Company's Class A common stock for $2,000 per share. The employee exercised this right in September 1998. Effective July 31, 1997, the Company acquired all of the net assets of Correctional Communications Corporation for a cash purchase price of $10.3 million. Approximately $0.5 million of the purchase price is held in an escrow account pending resolution of certain consents and indemnities. The acquisition agreement also provides for a contingent payment of up to $1.5 million if certain financial performance benchmarks are achieved in the future. The $1.5 million contingency will be accounted for as an adjustment to the purchase price when the contingency is resolved. The Company financed the acquisition with a portion of the proceeds from the Senior Notes. Effective October 6, 1997, the Company entered into an agreement to purchase substantially all of the net assets of the inmate pay phone division of Communications Central Inc. for $40 million in cash and assumption of $2.0 million in liabilities subject to various adjustments as defined in the agreement and subject to a provision for working capital of approximately $1.2 million provided to the Company pursuant to the purchase agreement. The Company financed the acquisition with the remaining proceeds from the Senior Notes and borrowings under the Senior Credit Facility. Effective December 1, 1997, the Company entered into an agreement to purchase substantially all of the net assets of the inmate pay phone division of North American InTeleCom, Inc. from TSC Communications for a cash purchase price of $6.5 million in cash, a deferred payment of $1.7 million, and the assumption of certain liabilities approximating $0.7 million. The Company funded the acquisition with borrowings under the Senior Credit Facility. Effective December 19, 1997, the Company entered into an agreement to purchase substantially all of the net assets of the inmate pay phone division of Peoples Telephone Company, Inc. for $10.6 million with the assumption of certain liabilities. The acquisition agreement also provides for additional contingent payments if certain financial results are obtained in the future. The additional payments will be accounted for as an adjustment to the purchase price when the contingency is resolved. The Company funded the acquisition with borrowings under the Senior Credit Facility. Effective January 1, 1998, the Company entered into an agreement to purchase substantially all of the net assets of the inmate pay phone division of ILD Teleservices, Inc. for a cash purchase price of $2.6 million. The acquisition was funded with borrowings under the Senior Credit Facility. Effective February 1, 1998, the Company entered into an agreement to purchase MOG Communications, Inc. for a cash purchase price of $1.9 million and assumption of a note payable of $950,000. The acquisition was funded with borrowings under the Senior Credit Facility. Effective July 1, 1998, the Company entered into an agreement to purchase Saratoga Telephone Company for a cash purchase price of $2.0 million. The acquisition was funded with borrowings under the Senior Credit Facility. Effective June 1, 1999, the Company entered into an agreement to purchase substantially all of the net assets of the inmate payphone divisions of Alliance Tel-Com, Inc., KR&K Communications, Inc., U.S. Connect, Inc., Tele- Communications, Inc., and Lake-Tel, Inc. (collectively, "Alliance"), which are all part of an affiliated group of companies. The purchase price consisted of 100 shares of the Company's common stock, a contingent payment of up to an additional 440 shares of the Company's common stock if certain financial objectives are met, assumption of $275,000 of liabilities, and a cash payment of $10. 38 The above acquisitions were accounted for using the purchase method of accounting as of their respective acquisition dates and, accordingly, only the results of operations of the acquired companies subsequent to their respective acquisition dates are included in the consolidated financial statements of the Company. At the acquisition date, the purchase price was allocated to assets acquired, including identifiable intangibles and liabilities assumed based on their fair values. The excess of the total purchase prices over the fair value of the net assets acquired represents goodwill. In connection with the acquisitions, assets were acquired and liabilities were assumed as follows: Purchase Prices: 1998 1999 - ---------------- ----------------- ------------------ Net cash paid $ 7,021,727 $ 10 Amounts payable for acquisition costs 1,262,986 Subordinated notes and common stock issued to sellers, net of expenses 950,000 150,000 ----------------- ------------------ Total net purchase prices, including professional fees 7,971,727 1,412,996 Fair values of net assets acquired: Fair values of assets acquired 3,828,315 1,687,996 Liabilities assumed (416,780) (275,000) ----------------- ------------------ Total net assets acquired 3,411,535 1,412,996 ----------------- ------------------ Goodwill $ 4,560,192 $ -- ================= ================== 39 The following table presents unaudited pro forma results of operations of the Company for the years ended December 31, 1998 and 1999 respectively, as if the acquisitions had occurred at the beginning of each respective period: Years Ended December 31, ------------------------------------ 1998 1999 ------------ ------------ Operating revenues $232,779,019 $239,300,742 Net loss 27,172,457 10,885,383 The unaudited pro forma results of operations are not necessarily indicative of what the actual results of operations of the Company would have been had the acquisitions occurred at the beginning of the periods presented, nor do they purport to be indicative of the future results of operations of the Company. 3. ACCOUNTS RECEIVABLE Accounts receivable consist of the following: December 31, --------------------------------------- 1998 1999 ----------------- ----------------- Trade accounts receivable, net of advance payments received of $141,460 and $0 at December 31, 1998 and 1999, respectively $42,308,582 $38,384,376 Advance commissions receivable 2,020,020 1,870,475 Receivables related to acquisitions 141,044 226,015 Recoverable Universal Service Fund Fees - current portion 1,089,800 1,123,165 Receivables from joint venture partner 419,643 Employees and other 329,749 251,419 ----------------- ----------------- 46,308,838 41,855,450 Less allowance for unbillable and uncollectible chargebacks (7,237,879) (3,592,618) ----------------- ----------------- $39,070,959 $38,262,832 ================= ================= At December 31, 1998 and 1999, the Company had advanced commissions to certain facilities of $2,495,558 and $2,100,149, respectively, which are recoverable from such facilities as a reduction of earned commissions at specified monthly amounts. Amounts included in accounts receivable represent the estimated recoverable amounts during the next fiscal year with the remaining balance recorded in other assets. The Company bills the majority of its collect call revenue through direct billing arrangements with local exchange carriers. The local exchange carriers establish reserves for future uncollectibles by withholding funds from the Company as part of the recurring receivables settlement process. The allowance for unbillable and uncollectible chargebacks reflected in the financial statements of the Company is dependent upon a number of factors, including i) the amount of reserves already established by the LECs or third party billing services and ii) the Company's historical unbillable and uncollectible experience. 40 4. PROPERTY AND EQUIPMENT Property and equipment consist of the following: December 31, -------------------------------- 1998 1999 ----------- ------------ Leasehold improvements $ 834,051 $ 913,420 Telephone system equipment 33,776,168 39,666,667 Vehicles 431,807 429,460 Office equipment 2,419,992 2,540,215 ----------- ------------ 37,462,018 43,549,762 Less accumulated depreciation (7,976,074) (15,174,405) ----------- ------------ $29,485,944 $ 28,375,357 =========== ============ DEPRECIATION AND IMPAIRMENT - Depreciation and impairment in 1997, 1998 and 1999 includes depreciation expense of $2,218,694, $5,996,816 and $7,199,737, respectively. Also included in depreciation and impairment in 1998 is an impairment loss of $695,138, representing the net book value of telephone system equipment that was removed from service. 5. INTANGIBLE AND OTHER ASSETS Intangible and other assets consist of the following: December 31, ----------------------------------------- 1998 1999 ------------------ ------------------ Intangible and other assets: Acquired telephone contracts $ 63,835,844 $ 67,761,060 Noncompete agreements 568,611 568,611 Deferred loan costs 8,299,067 8,636,059 Goodwill 84,530,834 84,530,834 Other intangibles 694,493 766,502 ------------------ ------------------ 157,928,849 162,263,066 Less accumulated amortization (42,640,007) (65,195,703) ------------------ ------------------ 115,288,842 97,067,363 Deposits 400,540 431,996 Recoverable Universal Service Fund Fees - noncurrent portion 421,888 Other assets - noncurrent portion of commission advances to facilities 475,538 229,674 ------------------ ------------------ $116,586,808 $ 97,729,033 ================== ================== 41 6. ACCRUED EXPENSES Accrued expenses consist of the following: December 31 -------------------------------------- 1998 1999 ----------------- --------------- Facility commissions $ 8,007,248 $ 7,303,783 Billing and collection fees 1,804,790 1,411,127 Uncollectible call chargebacks 5,267,345 4,554,260 Accrued acquisition and financing costs 3,941,666 1,493,164 Accrued interest 218,646 64,782 Accrued excise taxes payable 2,072,856 1,847,889 Accrued dividends on preferred stock 474,000 1,268,432 Accrued restructure costs 654,245 17,796 Accrued payroll and bonuses 778,633 1,689,438 Other 578,626 1,550,792 ----------------- ----------------- $23,798,055 $21,201,463 ================= ================= The accrual for uncollectible call chargebacks represents a reserve for amounts collected from LECs that are expected to be charged back to the Company in future periods. 42 7. LONG-TERM DEBT The following is a summary of long-term debt: DECEMBER 31, -------------------------------------------- 1998 1999 -------------------- ------------------ Senior Notes $115,000,000 $115,000,000 Senior Credit Facility: Revolving loan facility 14,500,000 11,500,000 Term loan facility 49,500,000 39,875,000 Additional term loan facility 5,500,000 Note payable (see Note 2), with interest of 8.0%, due at maturity on February 19, 1999, and subordinate to borrowings of the Senior Notes and Senior Credit Facility 950,000 Other 32,729 86,234 ------------------ ------------------ 179,982,729 171,961,234 Less current portion of long-term debt (10,607,729) (12,434,468) ------------------ ------------------ $169,375,000 $159,526,766 ================== ================== SENIOR NOTES - On June 27, 1997, the Company issued $115.0 million of 11% Senior Notes due 2007 (the "Senior Notes"). A portion of the proceeds of the issuance was used to repay substantially all of the Company's previous debt outstanding and to fund the purchase of Security Telecom Corporation. As a result of the repayment of the outstanding debt, and amendment of the Company's Senior Credit Facility, the Company incurred an extraordinary loss of $4.7 million resulting from the write-off of the unamortized deferred loan costs and the unamortized discount of the original senior subordinated notes. Interest on the Senior Notes is payable semiannually. All of the Company's subsidiaries (the "Subsidiary Guarantors") are fully, unconditionally, and jointly and severally liable for the Senior Notes. The Subsidiary Guarantors are wholly-owned and constitute all of the Company's direct and indirect subsidiaries. The Company has not included separate financial statements of its subsidiaries because (a) the aggregate assets, liabilities, earnings and equity of such subsidiaries are substantially equivalent to the assets, liabilities, earnings and equity of the Company on a consolidated basis and (b) the Company believes that separate financial statements and other disclosures concerning subsidiaries are not material to investors. The Senior Notes are redeemable at the Company's option on or after June 30, 2002. The Senior Notes are redeemable at the redemption prices (expressed as percentages of principal amount) set forth below plus accrued and unpaid interest: YEAR PERCENTAGE 2002 105.500% 2003 103.667% 2004 101.833% 2005 and thereafter 100.000% 43 At any time on or prior to June 30, 2000, the Company may redeem up to 30% of the Senior Notes originally issued at a redemption price of 111% of the principal amount, plus accrued and unpaid interest, with the proceeds of one or more Equity Offerings (as defined in the Senior Credit Facility). SENIOR CREDIT FACILITY - The Company amended and restated its Senior Credit Facility with a group of lenders in March 1999 in conjunction with the issuance of First Preferred Series A stock and warrants. The amendment provides for an additional $5.5 million term loan facility that will bear interest at similar rates to borrowings under the Senior Credit Facility. The Senior Credit Facility includes a $55 million term loan acquisition facility, a $5.5 million additional term loan facility, and a $25.0 million revolving loan facility (which includes a $5 million letter of credit facility). Scheduled principal payments under the term loan facilities cannot be reborrowed. Amounts outstanding under the Senior Credit Facility bear interest at a rate per annum equal to one of the following rates, at the Company's option: (i) a base rate equal to the higher of the Federal Funds rate plus 50 basis points or the lead bank's reference rate plus a margin that varies from 75 to 225 basis points, depending on the Company's Total Debt to Earnings Before Interest, Taxes, Depreciation and Amortization ("EBITDA") Ratio (as defined in the Senior Credit Facility) or (ii) the London Interbank Offering Rate ("LIBOR") plus a margin that varies from 200 to 350 basis points, based on the Company's Total Debt to EBITDA Ratio. The Company pays a commitment fee on unused amounts of the Senior Credit Facility at the rate of 50 basis points. The blended interest rate in effect at December 31, 1999, on the Senior Credit Facility was 9.38%. Interest is payable quarterly, and scheduled principal installments on the term loan acquisition facility are due in quarterly installments of $3,093,750 beginning on March 31, 2000, increasing to $3,437,500 on March 31, 2001, with the remaining unpaid balance due on December 31, 2002. The additional term loan facility is due on December 31, 2002. Both the revolving and the term loan facilities are collateralized by substantially all of the assets of the Company. INTEREST RATE CAP AGREEMENT - On June 30, 1998, the Company entered into an interest rate cap agreement that has been designated as a hedge against the Company's variable interest rate exposure under the Company's Senior Credit Facility. At December 31, 1999, the interest rate cap has an aggregate notional amount of $30.0 million, which matures in June 2001, and caps interest on the LIBOR portion of the term loan at 7.5%, plus the applicable LIBOR margin. COVENANTS AND OTHER - The Senior Notes and the Senior Credit Facility contain financial and operating covenants requiring, among other items, the maintenance of certain financial ratios, including total debt to free cash flow (as defined in the Senior Credit Facility), senior secured debt to free cash flow and various other ratios of free cash flow to specified minimums. In addition, the Senior Credit Facility contains various covenants, which, among other things, limit the Company's ability to incur additional indebtedness, restrict the Company's ability to invest in and divest of assets, and restrict the Company's ability to pay dividends. As of December 31, 1999, the Company is in compliance with its financial and operating covenants under the Senior Credit Facility. In the event the Company fails to comply with the covenants and other restrictions, as specified, it could be in default under the Senior Notes and the Senior Credit Facility and substantially all of the Company's long-term maturities could be accelerated. 44 As a result of the issuance of the First Preferred Series A Stock and warrants discussed in Note 9, the Company was required to obtain a waiver from its Senior Credit Facility group of lenders that waives the lenders' rights to the proceeds raised by the Company from the equity offering. At December 31, 1999, the scheduled maturities of long-term debt were as follows: 2000 $ 12,434,468 2001 13,776,766 2002 30,750,000 2003 0 2004 0 Thereafter 115,000,000 ------------ $171,961,234 ============ 8. INCOME TAXES A summary of the income tax expense (benefit) is as follows: Years Ended December 31, -------------------------------------------------------------------------- 1997 1998 1999 ----------------------- ----------------------- ------------------- Current income tax provision: Federal $ 228,461 $ (135,134) $ 200,000 State 425,377 611,605 250,000 Deferred income taxes (1,295,508) ----------------------- ---------------------- ------------------- $ (641,670) $ 476,471 $ 450,000 ======================= ======================= ================== The following is a reconciliation of the income tax benefit reported in the statement of operations: Years Ended December 31, ---------------------------------------------------------------------- 1997 1998 1999 -------------------- ---------------------- ------------------ Tax benefit at statutory rates $ (5,973,339) $ (8,639,386) $ (3,633,030) Effect of state income taxes (301,595) (521,679) (287,250) Effect of nondeductible goodwill amortization 675,910 759,953 759,953 Nondeductible write-off of debt discount 332,163 Valuation allowance on deferred tax assets 4,674,920 8,588,395 3,740,708 Other (49,729) 289,188 (130,381) -------------------- ---------------------- ------------------ $ (641,670) $ 476,471 $ 450,000 ==================== ====================== ================== 45 The tax effects of temporary differences giving rise to deferred income tax assets and liabilities were: DECEMBER 31, -------------------------------------------------------------- 1998 1999 ---------------------------- ---------------------------- Reserves for unbillable and uncollectible chargebacks $ 3,214,286 $ 2,339,632 Other reserves 689,786 234,625 Amortization of intangibles 8,191,148 12,925,463 Net operating loss carryforward 2,610,217 3,000,831 Valuation allowance (13,263,315) (17,004,023) ---------------------------- ----------------------------- 1,442,122 1,496,528 Deferred income tax liability: Depreciation and amortization (1,442,122) (1,496,528) ---------------------------- ----------------------------- Net deferred income tax asset (liability) $ - $ - ============================ ============================= This net deferred income tax liability is classified in the consolidated balance sheet as follows: DECEMBER 31, ------------------------------------------------------------- 1998 1999 --------------------------- ------------------------------ Current asset $ 1,442,122 $ 1,496,528 Noncurrent liability (1,442,122) (1,496,528) --------------------------- ------------------------------ $ - $ - =========================== ============================= The Company has established a valuation allowance for deferred tax assets primarily as a result of operating and extraordinary losses. The Company was unable to determine that it is more likely than not that the deferred tax assets will be realized. The Company has accumulated a federal income tax net operating loss carryforward of approximately $8.9 million through December 31, 1999 of which $0.3 million, $4.2 million and $4.4 million will expire in 2017, 2018 and 2019, respectively. 9. STOCKHOLDERS' EQUITY COMMON STOCK - The authorized common stock of the Company includes 49,600 shares of Class A common stock and 400 shares of Class B common stock. Holders of the shares of the Company's Class A and the Company's Class B common stock have identical rights and privileges except that holders of the Company's Class B common stock are entitled to four votes a share as compared to one vote per share for holders of the Company's Class A common stock. In September 1998, an employee exercised his option, received in connection with a previous acquisition, to purchase 100 shares of the Company's Class A common stock for $2,000 per share. Additionally, in November 1998, a former employee exercised options to purchase 33 shares of the Company's Class A common stock for $2,000 per share. In June 1999 the Company issued 100 shares of Class A common stock in conjunction with the Alliance Acquisition (see Note 2). Issued and outstanding shares of Class A common stock as of December 31, 1998 and 1999, were 15,933 shares and 16,033 shares, respectively. Issued and outstanding shares of Class B common 46 stock as of December 31, 1998 and 1999, were 400 shares. The Class B common stock is convertible into four shares of Class A common stock upon the occurrence of a major event, as defined below. SENIOR PREFERRED STOCK - In connection with the acquisitions of Talton Telecommunications Corporation and AmeriTel Pay Phones, Inc. as discussed in Note 2, the Company issued 5,925 shares of senior preferred stock to former stockholders of the acquired companies. The preferred stockholders have no voting rights and are entitled to receive cumulative dividends at the rate of $80 per share per annum, payable quarterly, when declared by the Board of Directors. In the event of any liquidation, dissolution or winding up of the Company (voluntary or involuntary), the holders of the preferred stock shall be entitled to receive a preference over common stockholders in any distribution of assets of the Company, equal to $1,000 per share plus cumulative unpaid dividends. Upon the occurrence of a major event, which includes (i) a sale of all or substantially all the assets of the Company or (ii) a registered public offering of equity interests with gross proceeds of at least $20.0 million under the Securities Act of 1933, as amended, the Company is required to redeem the outstanding shares of preferred stock at a price equal to $1,000 a share plus cumulative unpaid dividends. Each holder of preferred stock is entitled to convert each preferred share into 0.08505 shares of Class A common stock, at the option of the holder, at any time after the date of issuance and on or prior to the occurrence of a major event, as defined. In March 1999, the Company raised $5 million of equity from its existing shareholders and warrant holders and/or their affiliates through the issuance of 5,000 investment units at $1,000 per unit. Each unit consists of one share of newly authorized First Preferred Series A Stock and a warrant to acquire one share of the Company's Class A common stock for $1,000 per share. In determining the value of the First Preferred Series A stock and the warrants, the net proceeds were allocated based on their relative fair values. The First Preferred Series A Stock will be entitled to receive dividends at the applicable First Preferred Series A Rate, payable quarterly commencing on April 1, 1999. Such dividends will be payable out of funds legally available therefor, will be payable only when, as, and if declared by the Board of Directors, shall be cumulative, and, if undeclared or unpaid, shall bear interest at the applicable First Preferred Series A Rate until paid. The First Preferred Series A Rate will be 8% per annum through March 31, 2001, will be 10% per annum from April 1, 2001 through June 30, 2001 and thereafter will increase by 0.5% for each additional three month period up to a maximum of 16% per annum. The First Preferred Series A Stock ranks senior to all classes of common stock but ranks junior to the Senior Preferred Stock of the Company with respect to dividend rights upon liquidation. The warrants have a strike price of $1,000 per share and will expire if not sooner exercised on December 31, 2007. In conjunction with the March 1999 equity offering, the preferred dividend rates on the original Senior Preferred Stock were modified to mirror the preferred dividend rates on the First Preferred Series A Stock. Also in March 1999, in conjunction with the issuance of the First Preferred Series A Stock and warrants, the Company amended and restated its Senior Credit Facility, as discussed further in Note 7. The amendment increased the Company's borrowing capacity under the term loan facility of the Senior Credit Facility by $5.5 million. JUNIOR PREFERRED STOCK - In addition to the senior preferred stock discussed above, the Company is authorized to issue up to 39,000 shares of junior preferred stock, of which no shares had been issued as of December 31, 1999. WARRANTS - At the Company's inception, the Company entered into a warrant agreement with certain of its senior subordinated note holders, which granted the note holders the right to purchase 1,085 shares of Class A common stock at an exercise price of $.01 a share, which was below the market value of the underlying shares at that date. Accordingly, as of December 31, 1996, approximately $1,085,500 of the proceeds of the senior subordinated note borrowings were allocated to these warrants and were 47 recorded as additional paid-in capital. The $1,085,500, net of accumulated amortization, was written off in 1997 as part of the extraordinary loss on debt extinguishment upon the issuance of the Senior Notes and the related repayment of the outstanding balances under the previous Senior Credit Facility. At the Company's inception, the Company also entered into various warrant agreements with its other subordinated lenders along with its Class B common stockholders that granted such holders the right to purchase 6,230 shares of Class A common stock of the Company upon terms established by the Board of Directors. In conjunction with the issuance of the Senior Notes, 1,059 of these warrants were terminated. The remaining 5,171 warrants are exercisable in whole or part, at various dates through December 27, 2006, at warrant prices ranging from $1,000 to $3,000 a share. In March 1999, the Company issued 5,000 warrants giving the holders of each warrant the right to acquire one share of the Company's Class A Common Stock for $1,000 per share. OPTIONS - In connection with certain employment agreements in 1997, 1998, and 1999 the Company granted 691, 896, and 160, respectively, options to acquire common stock at an exercise price equal to or in excess of the fair value of such shares at the date of grant. The options vest ratably over the term of the employment agreements and expire ten years from the date of grant. On May 26, 1998, the Company's Board of Directors approved the Evercom, Inc. 1998 Stock Option Plan (the "Plan"). The Plan provides for the grant of options to purchase shares of Class A common stock to certain officers and employees. The following information summarize the shares subject to options: Number of Shares Weighted Average Exercise Price Per Share 1997 1998 1999 1997 1998 1999 -------------------------------------- ----------------------------------- Options outstanding, beginning of year 691 1,555 $2,000 $2,000 Granted 691 952 420 $2,000 2,000 2,000 Exercised (33) 2,000 Cancelled (55) (120) 2,000 2,000 -------------------------------------- Options outstanding, end of year 691 1,555 1,855 2,000 2,000 2,000 ====================================== Options exercisable, end of year 106 291 819 ====================================== The following table summarizes information about options outstanding at December 31, 1999: WEIGHTED AVERAGE REMAINING WEIGHTED AVERAGE EXERCISE EXERCISE PRICE NUMBER OUTSTANDING CONTRACTUAL LIFE PRICE $2,000 1,855 8.81 $2,000 48 The Company applies the provisions of Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees," and related interpretations in accounting for its options. Accordingly, no compensation cost has been recognized for such option grants. Had compensation cost for the Company's options been determined based upon the fair value at the grant dates for awards consistent with the method prescribed by the SFAS No. 123, "Accounting for Stock-Based Compensation," the Company's pro forma net loss would have been as follows: YEARS ENDED DECEMBER 31, ----------------------------------------------------------- 1997 1998 1999 COMPENSATION COST DISCLOSURE Compensation Cost $ 207,000 $ 344,000 $ 438,000 Net Loss: As reported (16,926,974) (25,886,429) (11,135,383) Pro forma (17,133,974) (26,230,429) (11,573,383) Stock option share data: Stock options granted during the period 691 952 420 Weighted average option fair value (a) $ 900 $ 720 $ 669 ________________ (a) Calculated in accordance with the Black-Scholes option pricing model, using the following assumptions: expected volatility of 0%; expected dividend yield of 0%; expected option term of seven to ten years and risk-free rate of return of 6.1%, 4.5%, and 5.9% for the options granted in 1997, 1998, and 1999, respectively. 49 10. RELATED-PARTY TRANSACTIONS One of the Company's subsidiaries leased office space from a stockholder under a month-to-month lease with monthly payments in 1998 and 1999 of $9,812 and $9,618, respectively. The lease term extends through December 31, 2001, at which time the Company has an option to extend the lease for an additional five years. A stockholder of the Company earns a commission based on the net operating income, as defined by the commission agreement, generated from one of the Company's contracts. The Company paid $300,000 and $180,000 to this stockholder in accordance with this commission agreement during the year ended December 31, 1998 and 1999, respectively. The Company entered into a management services and consulting agreement with a company affiliated with certain stockholders, along with separate consulting agreements with four stockholders who are former employees of the acquired companies. These agreements required the payment of aggregate minimum consulting fees over the agreement life and also provided for the reimbursement of direct expenses along with future payments for transaction consulting services. In connection with these agreements, the Company paid $478,000, $300,000, and $200,000 during the years ended December 31, 1997, 1998 and 1999, respectively. Each of these agreements were terminated in 1999. One of the agreements entitled an affiliate of certain stockholders to a 1% fee based on the gross acquisition price for any asset or stock acquisitions by the Company. This agreement, which was cancelled in 1999, limited the cumulative acquisition fees paid to this consultant to an amount not to exceed $1,250,000 over the life of the agreement. In 1997, 1998 and 1999, the Company paid $187,000, $666,000, and $210,000, respectively, under the terms of this agreement. 11. BENEFIT PLAN The Company's subsidiaries sponsor 401(k) savings plans for the benefit of eligible full-time employees, which are qualified benefit plans in accordance with the Employee Retirement Income Security Act ("ERISA"). Employees participating in the plan can generally make contributions to the plan of up to 15% of their compensation. The plans provide for discretionary matching contributions by the Company of up to 50% of an eligible employee's contribution. Total plan expenses were $5,115, $5,490 and $9,217 for the years ended December 31, 1997, 1998 and 1999, respectively. 12. COMMITMENTS AND CONTINGENCIES OPERATING LEASES - The Company leases office furniture, office space, vehicles and other equipment under various operating lease 50 agreements. Rent expense under these operating lease agreements was $496,967, $919,085 and $905,169 during the year ended December 31, 1997, 1998 and 1999, respectively. Minimum future rental payments under noncancelable operating leases for each of the next five years ending December 31 and thereafter and in the aggregate are: 2000 $ 714,440 2001 629,611 2002 518,711 2003 430,225 2004 435,015 Thereafter 1,370,585 ---------- $4,098,587 ========== EMPLOYMENT AGREEMENTS - As of December 31, 1999, the Company had entered into employment agreements with certain key management personnel, which provided for minimum compensation levels and incentive bonuses along with provisions for termination of benefits in certain circumstances and for certain severance payments in the event of a change in control (as defined). LITIGATION - The Company is subject to various legal proceedings and claims that arise in the ordinary course of business operations. In the opinion of management, the amount of liability, if any, with respect to these actions would not materially affect the financial statements of the Company. 13. FAIR VALUE OF FINANCIAL INSTRUMENTS Pursuant to SFAS No. 107, "Disclosure About Fair Value of Financial Instruments," the Company is required to disclose an estimate of the fair value of the Company's financial instruments. The Company believes that the carrying amounts of cash and cash equivalents, accounts receivable and accounts payable are a reasonable estimate of their fair value because of the short- term maturities of such instruments. In addition, because the interest rates on the amounts borrowed under the Senior Credit Facility are variable, their fair values approximate their carrying values. The fair value of the Senior Notes is based on their quoted market value. The following is a summary of the carrying value of the Company's debt instruments: DECEMBER 31, 1998 DECEMBER 31, 1999 --------------------------------------------------- ---------------------------------------------------- HISTORICAL HISTORICAL CARRYING VALUE FAIR VALUE CARRYING VALUE FAIR VALUE Senior Notes $115,000,000 $109,434,000 $115,000,000 $109,250,000 Senior Credit Agreement 64,000,000 64,000,000 $ 56,875,000 $ 56,875,000 Interest Rate Cap -- $ (43,000) 14. RESTRUCTURING AND OTHER COSTS RESTRUCTURING COSTS - During 1998, management authorized and committed to a plan of restructure. The plan provided for the consolidation of certain operations, including the closing of a number of office locations and reducing the workforce by approximately 21 employees and certain management positions. Based on the finalization of estimates included within the plan and the actual undertaking of certain actions in accordance with the plan, management made revisions to the original estimates during the fourth quarter of 1998. The revisions primarily relate to the final determination of the number of employees terminated, which resulted in 19 terminations, the unexpected subletting of certain facilities, and a refinement of expected legal and other costs. Although certain specific actions 51 of the plan were modified, the overall plan for restructuring the Company has been substantially completed at a total cost of approximately $200,000 less than the original provision. Major categories of the restructuring reserve and the amounts incurred are summarized below: Balance Balance 12/31/98 (Reductions) Payments 12/31/99 -------- ------------ -------- -------- Severance and related costs 361,792 (361,792) -- Leased facilities 149,453 (56,269) (93,184) -- Legal and other costs 143,000 (12,346) (112,858) 17,796 ------- --------- -------- ------- 654,245 (68,615) (567,834) 17,796 Balance Balance 12/31/97 (Additions) Payments 12/31/98 -------- ------------ -------- -------- Severance and related costs -- 614,678 (252,886) 361,792 Leased facilities -- 217,902 (68,449) 149,453 Legal and other costs -- 379,685 (236,685) 143,000 ------- --------- -------- ------- -- 1,212,265 (558,020) 654,245 Management considers the 1998 plan to be substantially completed as of December 31, 1999. The accrued expense balance of $17,796 will be paid in accordance with the terms of the remaining agreements. Therefore, $68,615 of the reserve was reduced in the fourth quarter of 1999. OFFERING COSTS - During 1998, the Company incurred $531,025 of external costs associated with a potential offering of equity securities. Due to the postponement of the equity offering, these costs were expensed in 1998. FEDERAL BID COSTS - During 1997, the Company incurred $399,817 of external costs associated with a bid for the Federal Bureau of Prisons contract. The Company was unsuccessful in obtaining the contract. The Company expensed all costs associated with the bid. EXTRAORDINARY LOSS- During 1997, as a result of the repayment of outstanding indebtedness and amendments of the Senior Credit Facility, the Company expensed approximately $4.7 million of debt issuance, legal and other costs associated with the extinguishment of the prior credit facilities. These amounts have been classified as an extraordinary loss in accordance with the provisions of SFAS No. 4, "Reporting Gains and Losses From the Extinguishment of Debt." 52 EVERCOM, INC. SCHEDULE II CONSOLIDATED VALUATION AND QUALIFYING ACCOUNTS Years Ended December 31, 1997, 1998 and 1999 (In thousands) Additions Charged to Beginning Costs and Ending Description Balance Expense Deductions Balance ----------- --------- ---------- ---------- ------- 1997 Allowance for doubtful accounts 1,125 17,257 (13,065) 5,317 1998 Allowance for doubtful accounts 5,317 35,670 (33,749) 7,238 1999 Allowance for doubtful accounts 7,238 43,757 (47,402) 3,593 53 ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE None. 54 PART III -------- ITEMS 10. THROUGH 13. - --------------------- The Company intends to file a Form 10K/A with the Securities and Exchange Commission not later than 120 days after the end of its fiscal year ended December 31, 1999. Accordingly, the information required by Part III (Items 10, concerning the Company's directors and disclosure pursuant to Item 405 of Regulation S-K, and items 11, 12 and 13) is incorporated herein by reference to such Form 10K/A in accordance with General Instruction G(3) to Form 10-K. 55 PART IV - ------- ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K (a) (1) and (2) The response to this portion of Item 14 is submitted as a separate section of this report commencing on page 29. (a) (3) Exhibits. Exhibit No. Description of Exhibit - ----------- ---------------------- 1.1 Asset Purchase Agreement, dated as of August 21, 1997, among the Company, InVision Telecom, Inc., and Communications Central, Inc. (filed as Exhibit 2.1 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 1.2 Contribution Agreement, dated as of December 20, 1996, among the Company, Richard C. Green, Jr., Robert K. Green, T.R. Thompson, Roger K. Sallee, and certain other stockholders, and AmeriTel Pay Phones, Inc. (filed as Exhibit 2.2 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 1.3 Contribution Agreement, dated as of December 20, 1996, among the Company, Julius E. Talton, Julius E. Talton, Jr., and James E. Lumpkin (filed as Exhibit 2.3 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 1.4 Stock Acquisition Agreement, dated as of December 20, 1996, among the Company, Richard C. Green, Jr., Robert K. Green, T. R. Thompson, Roger K. Sallee, and certain other stockholders, and AmeriTel Pay Phones, Inc. (filed as Exhibit 2.4 to the Company's Registration Statement No. 333- 33639 and incorporated herein by reference). 1.5 Stock Acquisition Agreement, dated as of December 20, 1996, among the Company, Julius E. Talton, Julius E. Talton, Jr., James E. Lumpkin, Carrie T. Glover, Talton Telecommunications Corporation, and Talton Telecommunications of Carolina, Inc. (filed as Exhibit 2.5 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 3.1 Certificate of Incorporation of the Company (filed as Exhibit 3.1 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 3.2 Bylaws of the Company (filed as Exhibit 3.2 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 3.3 Certificate of Amendment to Restated Certificate of Incorporation of the Company, dated as of July 23, 1998 (filed as Exhibit 3.3 to the Company's Quarterly Report on Form 10-Q, dated as of August 14, 1998, and incorporated herein by reference). 3.4 Certificate of Amendment to Restated Certificate of Incorporation of the Company, dated as of February 11, 1999 (filed as Exhibit 3.4 to the Company's Quarterly Report on Form 10-Q, dated as of May 12, 1999 and incorporated herein by reference). 4.1 Indenture, dated as of June 27, 1997, between the Company and U.S. Trust Company of Texas, N.A. (filed as Exhibit 4.1 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 4.2 Form of Note (contained in Indenture filed as Exhibit 4.2 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 4.3 Form of Subsidiary Guaranty (contained in Indenture filed as Exhibit 4.3 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 56 4.4 Registration Rights Agreement, dated as of June 27, 1997, between the Company and the Initial Purchaser (filed as Exhibit 4.4 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 4.5 Registration Rights Agreement, dated as of December 27, 1996, by and among the Company and certain Holders named therein (filed as Exhibit 4.5 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 4.6 Shareholders Agreement, dated as of December 27, 1996, by and among the Company and certain Persons named therein (filed as Exhibit 4.6 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 4.7 Warrant Agreement, dated as of December 27, 1996, between the Company and CIBC Wood Gundy Ventures, Inc. (filed as Exhibit 4.7 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 4.8 Warrant Agreement, dated as of December 27, 1996, between the Company and Gregg L. Engles (filed as Exhibit 4.8 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 4.9 Warrant Agreement, dated as of December 27, 1996, between the Company and Gregg L. Engles (filed as Exhibit 4.9 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 4.10 Warrant Agreement, dated as of December 27, 1996, between the Company and Gregg L. Engles (filed as Exhibit 4.10 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 4.11 Warrant Agreement, dated as of December 27, 1996, between the Company and Onyx Talton Partners, L.P. (filed as Exhibit 4.11 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 4.12 Warrant Agreement, dated as of December 27, 1996, between the Company and Onyx Talton Partners, L.P. (filed as Exhibit 4.12 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 4.13 Warrant Agreement, dated as of December 27, 1996, between the Company and Onyx Talton Partners, L.P. (filed as Exhibit 4.13 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 4.14 Warrant Agreement, dated as of December 27, 1996, between the Company and Joseph P. Urso (filed as Exhibit 4.14 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 4.15 Warrant Agreement, dated as of December 27, 1996, between the Company and Joseph P. Urso (filed as Exhibit 4.15 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 4.16 Warrant Agreement, dated as of December 27, 1996, between the Company and Joseph P. Urso (filed as Exhibit 4.16 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 4.17 Warrant Agreement, dated as of December 27, 1996, between the Company and Todd W. Follmer (filed as Exhibit 4.17 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 57 4.18 Warrant Agreement, dated as of December 27, 1996, between the Company and Todd W. Follmer (filed as Exhibit 4.18 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 4.19 Warrant Agreement, dated as of December 27, 1996, between the Company and Todd W. Follmer (filed as Exhibit 4.19 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 4.20 Form of Warrant Agreement, dated as of March 12, 1999 (filed as Exhibit 4.2 to the Company's Quarterly Report on Form 10-Q for the quarter ended March 31, 1999 and incorporated herein by reference). 10.1 Purchase Agreement dated as of June 27, 1997, between the Company and CIBC Wood Gundy Securities Corp. (filed as Exhibit 10.1 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 10.2 Amended and Restated Credit Agreement, dated as of July 30, 1997, among the Company, Canadian Imperial Bank of Commerce, CIBC Inc., and First Source Financial LLP (filed as Exhibit 10.2 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 10.3 Asset Purchase Agreement, dated as of May 9, 1997, among the Company, Security Telecom Corporation, and William H. Ohland (filed as Exhibit 10.3 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference) . 10.4 First Amendment to Asset Purchase Agreement, dated as of June 21, 1997, among the Company, Security Telecom Corporation, and William H. Ohland (filed as Exhibit 10.4 to the Company's Registration Statement No. 333- 33639 and incorporated herein by reference). 10.5 Consulting Agreement, dated as of December 27, 1966, between the Company and James E. Lumpkin (filed as Exhibit 10.6 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 10.6 Consulting Agreement, dated as of December 27, 1996, between the Company and Julius E. Talton (filed as Exhibit 10.7 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 10.7 Consulting and Strategic Services Agreement, dated as of December 27, 1996, between the Company and EUF Talton, L.P. (filed as Exhibit 10.8 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 10.8 Employment Agreement, dated as of December 27, 1996, between the Company and Julius E. Talton, Jr. (filed as Exhibit 10.9 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 10.9 Employment Agreement, dated as of November 17, 1997, between the Company and Jeffrey D. Cushman (filed as Exhibit 10.12 to the Company's Registration Statement No. 333-33639 and incorporated herein by reference). 10.10 Employment Agreement, dated as of June 26, 1998, between the Company and Donald B. Vaello (filed as Exhibit 10.10 to the Company's Annual Report on Form 10-K for the year ended December 31, 1998 and incorporated herein by reference). 10.11 Letter Agreement, dated as of April 17, 1998, between the Company and Keith S. Kelson (filed as Exhibit 10.1 to the Company's Quarterly Report on Form 10-Q for the quarter ended September 30, 1998 and incorporated herein by reference). 10.12 Employment Agreement, dated as of September 7, 1998, between the Company and Dennis L. Whipple (filed as Exhibit 10.12 to the Company's Annual Report on Form 10-K for the year ended December 31, 1998 and incorporated herein by reference). 58 10.13 First Amendment to Employment Agreement, dated as of October 21, 1998, between the Company and Jeffrey D. Cushman (filed as Exhibit 10.13 to the Company's Annual Report on Form 10-K for the year ended December 31, 1998 and incorporated herein by reference). 10.14 Talton Agreement, dated as of July 1, 1998, among the Company, Talton Network Services, Inc., Julius E. Talton Sr., Julius E. Talton Jr., and James E. Lumpkin (filed as Exhibit 10.2 to the Company's Quarterly Report on Form 10-Q/A for the quarter ended September 30, 1998 and incorporated herein by reference). 10.15 Agreement, dated as of April 15, 1998, between the Company (doing business as Correctional Billing Services) and [Confidential information set forth here has been filed separately with the Securities and Exchange Commission under Rule 24b-2 under the Securities Exchange Act of 1934] (filed as Exhibit 10.15 to the Company's Annual Report on Form 10-K for the year ended December 31, 1998 and incorporated herein by reference.) 10.16 Amendment No.2 to Second Amended and Restated Credit Agreement, dated as of March 3, 1999, among the Company, Canadian Imperial Bank of Commerce, and Lenders named therein (filed as Exhibit 10.1 to the Company's Quarterly Report on Form 10-Q for the quarter ended March 31, 1999 and incorporated herein by reference). 10.17 Amendment to Employment Agreement, dated as of June 1, 1999, between the Company and Dennis L. Whipple (filed as Exhibit 10.1 to the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 1999 and incorporated herein by reference). 10.18 Amendment No. 3 to Second Amended and Restated Credit Agreement, dated as of September 13, 1999, among the Company, certain lenders named therein, and Canadian Imperial Bank of Commerce (filed as Exhibit 10.1 to the Company's Quarterly Report on Form 10-Q for the quarter ended September 30, 1999 and incorporated herein by reference). 12.1* Computation of Ratio of Earnings to Fixed Charges. 21.1* Subsidiaries of the Company. 27.1* Financial Data Schedule __________________ * Filed herewith. (b) Reports on Form 8-K. None. (c) Exhibits -- The response to this portion of Item 14 is submitted as a separate section of this report commencing on page 56. (d) Financial Statement Schedules -- The response to this portion of Item 14 is submitted as a separate section of this report on page 53. The agreements set forth above described the contents of certain exhibits thereunto that are not included. Such exhibits will be furnished to the Commission upon request. 59 SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. EVERCOM, INC. By: /s/ Donald B. Vaello ------------------------- Donald B. Vaello Chief Operating Officer Date: March 30, 2000 Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the following persons on behalf of the Registrant and in the capacities indicated. Signature Title Date /s/ Richard H. Hochman Director March 30, 2000 Richard H. Hochman /s/ Nina E. McLemore Director March 30, 2000 Nina E. McLemore /s/ Julius E. Talton, Sr. Director March 30, 2000 Julius E. Talton, Sr. /s/ David A. Sachs Director March 30, 2000 David A. Sachs /s/ Todd W. Follmer Director March 30, 2000 Todd W. Follmer /s/ Bruce I. Raben Director March 30, 2000 Bruce I. Raben /s/ Roger K. Sallee Director March 30, 2000 Roger K. Sallee /s/ Joseph P. Urso Director March 30, 2000 Joseph P. Urso /s/ Jay R. Levine Director March 30, 2000 Jay R. Levine /s/ Gregg L. Engles Director March 30, 2000 Gregg L. Engles /s/ Keith S. Kelson Chief Financial Officer, Vice March 30, 2000 Keith S. Kelson President, Assistant Secretary and Assistant Treasurer 60