EXHIBIT 99.1 Contacts: Daniel J. Thomas Thomas E. Kiraly President and Executive Vice President and Chief Executive Officer Chief Financia Officer (972) 364-8111 (972) 364-8217 CONCENTRA OPERATING CORPORATION ANNOUNCES CHANGES IN BUSINESS SEGMENT REPORTING ADDISON, Texas, March 27, 2001 - Concentra Operating Corporation ("Concentra") today announced that it will change the way it reports its business segment results during 2001 to improve the manner in which operating results are disclosed in its financial statements. Previously, Concentra divided its financial results into "Health Services," "Cost Containment," and "Field Case Management" segments. Under the new approach, although the Health Services segment will remain the same, Concentra's other segments will be grouped to provide a "Network Services" segment and a "Care Management Services" segment. The Company believes this change will promote a better understanding of the underlying nature of its operations by providing a more consistent representation of similar business units within each of the two newly formed segments. Further, the Company believes that the enhanced segment reporting will more effectively communicate Concentra's current operating environment and business unit strategy. Commenting on the revised reporting approach, Daniel J. Thomas, President and Chief Executive Officer, said, "I am pleased that our segment reporting will provide more clarity to our investors as to the underlying nature of our primary businesses. We have increasingly been managing the Company in a manner that differentiates between operations that seek savings from healthcare providers and those that facilitate returning patients to work. Our new segmentation will more effectively reflect this distinction." Thomas also noted that the Company currently plans to make no changes to its internal operating structure in connection with its introduction of this new financial statement segmentation approach. Under the new segmentation, the composition of the Health Services segment will remain the same. The Health Services segment will continue to reflect the Company's revenues and business operations that provide specialized injury and occupational healthcare services to employers. Through 224 nationwide health centers, Health Services delivers primary and rehabilitative care, including the diagnosis, treatment and management of work-related injuries and illnesses. Health Services also provides a full complement of non-injury, employment- related health services, including physical examinations, pre-placement substance abuse testing, job-specific return to work evaluations and other related programs. The new Network Services segment will reflect those businesses that involve the review and repricing of provider bills and which are routinely compensated based on the degree to which Concentra achieves savings for its clients. This segment will include Concentra's preferred provider organization, provider bill review business and out-of-network bill review operations. This segment will also include Concentra's first notice of loss operations. -MORE- Concentra Announces Changes in Business Segment Reporting Page 2 March 27, 2001 Care Management Services will reflect the Company's professional services aimed at curtailing the cost of workers' compensation and auto claims through field case management, telephonic case management, independent medical exams and utilization management. These services are designed to maximize medical improvement and, where appropriate, to expedite the return to work. These services also concentrate on monitoring the timing and appropriateness of medical care. As a result of the above changes, effective January 1, 2001, the Company will prospectively report segment performance on its Health Services, Network Services and Care Management Services groups. Had these segments been reported in this manner historically, the Company's Statements of Operations on a segment basis would have been stated as follows: Years Ended December 31, -------------------------------------------- 2000 1999 1998 -------------------------------------------- Revenue: Health Services $399,660 $330,064 $259,481 Network Services 162,596 158,022 135,805 Care Management Services 189,905 193,326 215,770 -------------------------------------------- 752,161 681,412 611,056 Gross profit: Health Services 77,876 64,981 58,300 Network Services 61,855 62,288 54,431 Care Management Services 19,006 19,654 29,028 -------------------------------------------- 158,737 146,923 141,759 General and administrative expenses 66,491 65,291 45,326 Amortization of intangibles 14,628 12,960 8,119 Non-recurring charges -- 54,419 33,114 -------------------------------------------- Operating income 77,618 14,253 55,200 Interest expense 68,932 35,779 18,021 Interest income (803) (2,900) (4,659) Loss on change in fair value of hedging arrangements 9,586 -- -- Other, net (725) (391) 44 -------------------------------------------- Income (loss) before income taxes and cumulative effect of accounting change 628 (18,235) 41,794 Provision for income taxes 4,362 8,269 19,308 -------------------------------------------- Income (loss) before cumulative effect of accounting change (3,734) (26,504) 22,486 Cumulative effect of accounting change, net of tax 2,817 -- -- -------------------------------------------- Net income (loss) $ (6,551) $(26,504) $ 22,486 ============================================ -MORE- Concentra Announces Changes in Business Segment Reporting Page 3 March 27, 2001 Quarters Ended (Unaudited) ------------------------------------------------------------ March 31, June 30, Sept. 30, Dec. 31, ------------------------------------------------------------ Revenue: Health Services $ 94,260 $103,004 $105,696 $ 96,700 Network Services 40,919 38,862 39,078 43,737 Care Management Services 45,917 48,482 47,990 47,516 ------------------------------------------------------------ 181,096 190,348 192,764 187,953 Gross profit: Health Services 17,265 22,891 23,397 14,323 Network Services 15,472 13,933 13,274 19,176 Care Management Services 4,117 6,296 5,682 2,911 ------------------------------------------------------------ 36,854 43,120 42,353 36,410 General and administrative expenses 16,919 16,246 16,149 17,177 Amortization of intangibles 3,566 3,658 3,689 3,715 ------------------------------------------------------------ Operating income 16,369 23,216 22,515 15,518 Interest expense 16,221 17,926 17,857 16,928 Interest income (80) (331) (104) (288) (Gain) loss on change in fair value of hedging arrangements (1,537) 2,483 1,818 6,822 Other, net (196) 73 (140) (462) ------------------------------------------------------------ Income (loss) before income taxes and cumulative effect of accounting change 1,961 3,065 3,084 (7,482) Provision (benefit) for income taxes 893 1,921 2,279 (731) ------------------------------------------------------------ Income (loss) before cumulative effect of accounting change 1,068 1,144 805 (6,751) Cumulative effect of accounting change, net of tax -- -- -- 2,817 ------------------------------------------------------------ Net income (loss) $ 1,068 $ 1,144 $ 805 $ (9,568) ============================================================ -MORE- Concentra Announces Changes in Business Segment Reporting Page 4 March 27, 2001 Concentra Operating Corporation, the successor to and a wholly-owned subsidiary of Concentra Inc., is the comprehensive outsource solution for containing healthcare and disability costs. Serving the occupational, auto and group healthcare markets, Concentra provides employers, insurers and payors with a series of integrated services which include employment-related injury and occupational health care, in-network and out-of-network medical claims review and re-pricing, access to specialized preferred provider organizations, first notice of loss services, case management and other cost containment services. This press release contains certain forward-looking statements, which the Company is making in reliance on the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Investors are cautioned that all forward-looking statements involve risks and uncertainties, and that the Company's actual results may differ materially from the results discussed in the forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, the potential adverse impact of governmental regulation on the Company's operations, interruption in its data processing capabilities, operational financing and strategic risks related to the Company's capital structure and growth strategy, possible fluctuations in quarterly and annual operations, possible legal liability for adverse medical consequences, competitive pressures, adverse changes in market conditions for the Company's services, and dependence on key management personnel. Additional factors include those described in the Company's filings with the Securities and Exchange Commission. -END-