================================================================================ SECURITIES AND EXCHANGE COMMISSION Washington D.C. 20549 --------------- Form 10-Q [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2001 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 Commission file 001-15699 -------------------- Concentra Operating Corporation (Exact name of Registrant as specified in its charter) Nevada 75-2822620 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) 5080 Spectrum Drive, Suite 400W 75001 Addison, Texas (Zip Code) (address of principal executive offices) (972) 364-8000 (Registrant's telephone number, including area code) Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding twelve months (or such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days. Yes [X] No [ ] As of November 1, 2001, the Registrant had outstanding an aggregate of 1,000 shares of its common stock, $.01 par value. The Registrant is a wholly-owned subsidiary of Concentra Inc., a Delaware corporation, which, as of November 1, 2001, had 28,249,742 shares outstanding of its common stock, $.01 par value. ================================================================================ CONCENTRA OPERATING CORPORATION INDEX TO QUARTERLY REPORT ON FORM 10-Q Page PART I. FINANCIAL INFORMATION Item 1. Financial Statements 3 Condensed Consolidated Balance Sheets at September 30, 2001 (Unaudited) and December 31, 2000 3 Consolidated Statements of Operations (Unaudited) for the Three and Nine Months Ended September 30, 2001 and 2000 4 Consolidated Statements of Cash Flows (Unaudited) for the Nine Months Ended September 30, 2001 and 2000 5 Notes to Consolidated Financial Statements (Unaudited) 6 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations 10 Item 3. Quantitative and Qualitative Disclosures About Market Risk 15 PART II. OTHER INFORMATION Item 6. Exhibits and Reports on Form 8-K 16 Signature 16 2 ITEM 1. FINANCIAL STATEMENTS CONCENTRA OPERATING CORPORATION CONDENSED CONSOLIDATED BALANCE SHEETS (in thousands) September 30, December 31, 2001 2000 ------------- ------------ (Unaudited) ASSETS Current assets: Cash and cash equivalents $ 14,709 $ 6,549 Accounts receivable, net 170,594 160,418 Prepaid expenses and other current assets 28,978 24,679 --------- --------- Total current assets 214,281 191,646 Property and equipment, net 108,717 109,110 Goodwill and other intangible assets, net 329,219 323,162 Other assets 32,728 32,937 --------- --------- Total assets $ 684,945 $ 656,855 ========= ========= LIABILITIES AND STOCKHOLDER'S EQUITY Current liabilities: Revolving credit facility $ -- $ -- Current portion of long-term debt 5,264 5,228 Accounts payable and accrued expenses 78,932 70,189 --------- --------- Total current liabilities 84,196 75,417 Long-term debt, net 553,187 556,334 Long-term deferred tax and other liabilities 52,353 51,589 Fair value of hedging arrangements 26,139 9,586 --------- --------- Total liabilities 715,875 692,926 Stockholder's equity (deficit): Common stock -- -- Paid-in capital 18,647 13,476 Retained deficit (49,577) (49,547) --------- --------- Total stockholder's equity (deficit) (30,930) (36,071) --------- --------- Total liabilities and stockholder's equity (deficit) $ 684,945 $ 656,855 ========= ========= The accompanying notes are an integral part of these consolidated financial statements. 3 CONCENTRA OPERATING CORPORATION CONSOLIDATED STATEMENTS OF OPERATIONS (UNAUDITED) (in thousands) Three Months Ended Nine Months Ended September 30, September 30, ----------------------- -------------------------- 2001 2000 2001 2000 --------- --------- --------- --------- Revenue: Health Services $ 111,584 $ 105,696 $ 327,580 $ 302,960 Network Services 45,169 39,078 132,845 118,859 Care Management Services 52,473 47,990 158,808 142,389 --------- --------- --------- --------- Total revenue 209,226 192,764 619,233 564,208 Cost of Services: Health Services 88,160 82,299 260,270 239,407 Network Services 25,735 25,804 79,283 76,180 Care Management Services 46,751 42,308 139,310 126,294 --------- --------- --------- --------- Total cost of services 160,646 150,411 478,863 441,881 --------- --------- --------- --------- Total gross profit 48,580 42,353 140,370 122,327 General and administrative expenses 18,557 16,149 57,152 49,314 Amortization of intangibles 3,825 3,689 11,315 10,913 --------- --------- --------- --------- Operating income 26,198 22,515 71,903 62,100 Interest expense, net 16,564 17,753 50,227 51,489 Loss on change in fair value of hedging arrangements 13,473 1,818 16,553 2,764 Other, net 307 (140) 612 (263) --------- --------- --------- --------- Income (loss) before income taxes (4,146) 3,084 4,511 8,110 Provision (benefit) for income taxes (309) 2,279 4,939 5,093 --------- --------- --------- --------- Net income (loss) $ (3,837) $ 805 $ (428) $ 3,017 ========= ========= ========= ========= The accompanying notes are an integral part of these consolidated financial statements. 4 CONCENTRA OPERATING CORPORATION CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED) (in thousands) Nine Months Ended September 30, ----------------------- 2001 2000 -------- -------- Operating Activities: Net income (loss) $ (428) $ 3,017 Adjustments to reconcile net income (loss) to net cash provided by operating activities: Depreciation of property and equipment 20,593 19,102 Amortization of intangibles 11,315 10,913 Write-off of fixed assets 13 204 Loss on change in fair value of hedging arrangements 16,553 2,764 Changes in assets and liabilities: Accounts receivable, net (6,920) (13,368) Prepaid expenses and other assets (3,612) 1,481 Accounts payable and accrued expenses 11,192 (13,816) -------- -------- Net cash provided by operating activities 48,706 10,297 -------- -------- Investing Activities: Acquisitions, net of cash acquired (18,206) (9,724) Proceeds from licensing of internally-developed software 590 1,316 Purchases of property and equipment (20,095) (22,689) -------- -------- Net cash used in investing activities (37,711) (31,097) -------- -------- Financing Activities: Borrowings under revolving credit facilities -- 15,500 Payment of deferred financing costs -- (1,681) Proceeds from the issuance of long-term debt -- 52 Contribution from issuance of common stock by parent 276 -- Repayments of long-term debt (3,111) (2,087) -------- -------- Net cash provided by (used in) financing activities (2,835) 11,784 -------- -------- Net Increase (Decrease) in Cash and Cash Equivalents 8,160 (9,016) Cash and Cash Equivalents, beginning of period 6,549 14,371 -------- -------- Cash and Cash Equivalents, end of period $ 14,709 $ 5,355 ======== ======== Supplemental Disclosure of Cash Flow Information: Interest paid $ 52,257 $ 56,832 Income taxes paid $ 1,266 $ 689 Liabilities and debt assumed in acquisitions $ 2,566 $ 8,061 The accompanying notes are an integral part of these consolidated financial statements 5 CONCENTRA OPERATING CORPORATION NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited) The accompanying unaudited consolidated financial statements have been prepared by Concentra Operating Corporation (the "Company" or "Concentra Operating") pursuant to the rules and regulations of the Securities and Exchange Commission, and reflect all adjustments (all of which are of a normal recurring nature) which, in the opinion of management, are necessary for a fair statement of the results of the interim periods presented. Results for interim periods should not be considered indicative of results for a full year. These consolidated financial statements do not include all disclosures associated with the annual consolidated financial statements and, accordingly, should be read in conjunction with the attached Management's Discussion and Analysis of Financial Condition and Results of Operations and the consolidated financial statements and footnotes for the year ended December 31, 2000, included in the Company's 2000 Form 10-K, where certain terms have been defined. Earnings per share has not been reported for all periods presented, as Concentra Operating is a wholly-owned subsidiary of Concentra Inc. ("Concentra Holding") and has no publicly held shares. (1) Recent Accounting Pronouncements In July 2001, the Financial Accounting Standards Board ("FASB") issued Statement of Financial Accounting Standards No. ("FAS") 141, "Business Combinations" ("FAS 141") and FAS 142, "Goodwill and Other Intangible Assets" ("FAS 142"). FAS 141 addresses the initial recognition and measurement of goodwill and other intangible assets acquired in a business combination. FAS 142 addresses the initial recognition and measurement of intangible assets acquired outside of a business combination, whether acquired individually or with a group of other assets, and the accounting and reporting for goodwill and other intangibles subsequent to their acquisition. These standards require all future business combinations to be accounted for using the purchase method of accounting. Goodwill will no longer be amortized but instead will be subject to impairment tests at least annually. The Company is required to adopt FAS 141 and FAS 142 on a prospective basis as of January 1, 2002; however, certain provisions of these new standards may also apply to any acquisitions concluded subsequent to June 30, 2001. As a result of implementing these new standards, the Company will discontinue the amortization of goodwill after December 31, 2001. The Company is currently assessing the impact of FAS 142, and has not yet determined the full effects these statements will have on its consolidated financial position or results of operations. However, management believes the adoption of FAS 142 will have an impact of approximately $14.5 million annually on its financial statements in that the Company's income will be increased by an amount equal to the amortization expenses that would have otherwise been charged to earnings under current accounting standards. Additionally, the Company's future earnings may periodically be affected in a materially adverse manner should particular segments of its goodwill balances become impaired pursuant to the valuation methodology. In July, 2001, the FASB issued FAS 143, "Accounting for Asset Retirement Obligations" ("FAS 143"). FAS 143 addresses financial accounting and reporting for obligations associated with the retirement of tangible long-lived assets and the associated asset retirement costs. The statement requires that the fair value of a liability for an asset retirement obligation be recognized in the period in which it is incurred and capitalized as part of the carrying amount of the long-lived asset. The statement will be effective for fiscal years beginning after June 15, 2002. The Company has not yet determined the effect on its consolidated financial statements of this standard when adopted. In October, 2001, the FASB issued FAS 144, "Accounting for the Impairment of Disposal of Long-Lived Assets" which supersedes FAS 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to be Disposed of." The statement provides a single accounting model for long-lived assets to be disposed of. The Company has not yet determined the effect on its consolidated financial statements of implementing this statement, which is effective for fiscal years beginning after December 15, 2001. 6 CONCENTRA OPERATING CORPORATION NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Continued (Unaudited) (2) Revolving Credit Facility and Long-Term Debt The Company's long-term debt as of September 30, 2001, and December 31, 2000, consisted of the following (in thousands): September 30, December 31, 2001 2000 ------------- ------------ Term Facilities: Tranche B due 2006 $ 245,000 $ 246,875 Tranche C due 2007 122,500 123,438 13.0% Senior Subordinated Notes due 2009 190,000 190,000 Other 951 1,249 ----------- ----------- 558,451 561,562 Less: Current maturities (5,264) (5,228) ----------- ----------- Long-term debt, net $ 553,187 $ 556,334 =========== =========== The Company had no borrowings under its $100 million revolving line of credit at September 30, 2001, or December 31, 2000. As of September 30, 2001, and December 31, 2000, accrued interest was $7.8 million and $11.6 million, respectively. The $475 million senior secured credit agreement ("Credit Facility") and the $190 million 13% Senior Subordinated Notes ("13% Subordinated Notes") contain certain customary covenants, including, without limitation, restrictions on the incurrence of indebtedness, the sale of assets, certain mergers and acquisitions, the payment of dividends on the Company's capital stock, the repurchase or redemption of capital stock, transactions with affiliates investments, capital expenditures and changes in control of the Company. Under the Credit Facility, the Company is also required to satisfy certain financial covenant ratio tests including leverage ratios, interest coverage ratios and fixed charge coverage ratios. The Company was in compliance with its covenants, including its financial covenant ratio tests, for the third quarter of 2001. These ratio tests become more restrictive for future periods. The Company's ability to be in compliance with these more restrictive ratios will be dependent on its ability to increase its cash flows over current levels. The Company's obligations under the Credit Facility are secured by a pledge of stock in the Company's subsidiaries and a pledge of the Company's and its subsidiaries' assets. The fair value of the Company's borrowings under the Credit Facility was $367.5 million and $333.3 million, as of September 30, 2001 and December 31, 2000, respectively. The fair value of the Company's 13% Subordinated Notes was $203.3 million and $168.2 million at September 30, 2001 and December 31, 2000, respectively. The fair values of the financial instruments were determined utilizing available market information. The use of different market assumptions or estimation methodologies could have a material effect on the estimated fair value amounts. (3) Non-Recurring Charge During the nine months ended September 30, 2001, The Company paid approximately $1.1 million related to the non-recurring charges that occurred in the third quarter of 1998, fourth quarter of 1998 and third quarter of 1999. At September 30, 2001 approximately $2.7 million of the accrual for these non-recurring charges remain for facility lease obligations and other payments. The Company anticipates that the majority of this liability will be used over the next 12 months. (4) Changes in Stockholder's Equity In addition to the effects on Stockholder's Equity from the Company's results of operations which increased the retained deficit, the Company's paid in capital increased in 2001 on a year to date basis due to Concentra Holding's contribution of both $4.5 million of tax benefits and $0.9 million of assets received in connection with an acquisition. 7 CONCENTRA OPERATING CORPORATION NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Continued (Unaudited) (5) Subsequent Events The Company anticipates completing two acquisitions in November 2001 financed primarily through the issuance of Concentra Holding stock. The larger of the two transactions involves New York City-based National Healthcare Resources, Inc. ("NHR"). NHR, founded in 1992, had revenue of $110.6 million for the nine months ended September 30, 2001, and provides care management and network services to the workers' compensation and auto industries on a national level. The second transaction involves the acquisition of Health Network Systems, LLC ("HNS"), founded in 1999 and headquartered in Naperville, Illinois. HNS had revenue of $3.5 million for the nine months ended September 30, 2001, and provides complementary network services such as provider bill re-pricing and provider data management for health plans and other payors working with multiple Preferred Provider Organization networks. The Company will acquire NHR for approximately $141 million and HNS for approximately $31 million. Funding for the acquisitions will be provided through the issuance of approximately $132.5 million of Concentra Holding shares, comprised of an $82.5 million exchange for all of the outstanding NHR shares and a $50 million issuance to Concentra Holding's stockholders. Concurrent with the issuance of these shares, Concentra Holdings will contribute the related proceeds to the Company. The balance of the acquisition costs will be provided from the Company's cash on hand and approximately $20 million in borrowings under its revolving credit facility. The Company received the consent of its senior lenders to undertake the acquisitions. (6) Segment Information Operating segments represent components of the Company's business which are evaluated regularly by key management in assessing performance and resource allocation. The Company has determined that its reportable segments consist of its Health Services, Network Services and Care Management Services groups. Health Services provides specialized injury and occupational healthcare services to employers through its network of health centers. Health Services delivers primary and rehabilitative care, including the diagnosis, treatment and management of work-related injuries and illnesses. Health Services also provides a full complement of non-injury, employment-related health services, including physical examinations, pre-placement substance abuse testing, job-specific return to work evaluations and other related programs. Health Services owns all the operating assets of the occupational health care centers, including leasehold improvements and medical equipment. The Network Services segment reflects those businesses that involve the review and repricing of provider bills and which are routinely compensated based on the degree to which the Company achieves savings for its clients. This segment includes our specialized preferred provider organization, provider bill review, out-of-network bill review and first report of injury services. Care Management Services reflects the Company's professional services aimed at curtailing the cost of workers' compensation and auto claims through field case management, telephonic case management, independent medical examinations and utilization management. These services also concentrate on monitoring the timing and appropriateness of medical care. As discussed in the Company's 2000 Form 10-K, the Company changed the composition of segment identifiable assets to the groups identified above effective January 1, 2001. Prior period amounts have been restated accordingly. Revenues from individual customers, revenues between business segments and revenues, operating profit and identifiable assets of foreign operations are not significant. 8 CONCENTRA OPERATING CORPORATION NOTES TO CONSOLIDATED FINANCIAL STATEMENTS, Continued (Unaudited) The Company's unaudited consolidated statements of operations on a segment basis were as follows (in thousands): Three Months Ended Nine Months Ended September 30, September 30, ------------------------ ------------------------ 2001 2000 2001 2000 ---------- ---------- ---------- ---------- Revenue: Health Services $ 111,584 $ 105,696 $ 327,580 $ 302,960 Network Services 45,169 39,078 132,845 118,859 Care Management Services 52,473 47,990 158,808 142,389 ---------- ---------- ---------- ---------- 209,226 192,764 619,233 564,208 Gross profit: Health Services 23,424 23,397 67,310 63,553 Network Services 19,434 13,274 53,562 42,679 Care Management Services 5,722 5,682 19,498 16,095 ---------- ---------- ---------- ---------- 48,580 42,353 140,370 122,327 Operating income: Health Services 14,532 15,146 40,162 39,018 Network Services 13,839 9,107 37,580 29,612 Care Management Services 2,329 3,023 9,767 8,088 Corporate general and administrative expenses (4,502) (4,761) (15,606) (14,618) ----------- ---------- --------- ---------- 26,198 22,515 71,903 62,100 Interest expense, net 16,564 17,753 50,227 51,489 Loss on change in fair value of hedging arrangements 13,473 1,818 16,553 2,764 Other, net 307 (140) 612 (263) ---------- ---------- ---------- ---------- Income (loss) before income taxes (4,146) 3,084 4,511 8,110 Provision (benefit) for income taxes (309) 2,279 4,939 5,093 ---------- ---------- ---------- ---------- Net income (loss) $ (3,837) $ 805 $ (428) $ 3,017 ========== ========== ========== ========== 9 ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS This section contains certain forward-looking statements that are based on management's current views and assumptions regarding future events, future business conditions and the outlook for the Company based on currently available information. Wherever possible, the Company has identified these "forward-looking statements" (as defined in Section 27A of the Securities Act and Section 21E of the Exchange Act) by words and phrases such as "anticipates", "plans," "believes," "estimates," "expects," "will be developed and implemented," and similar expressions. Readers are cautioned not to place undue reliance on these forward-looking statements. These forward-looking statements are subject to risks and uncertainties, and future events could cause the Company's actual results, performance, or achievements to differ materially from those expressed in, or implied by, these statements. These risks and uncertainties include, but are not limited to, general industry and economic conditions; shifts in customer demands; the ability to manage business growth and diversification; the ability to identify suitable acquisition candidates or joint venture relationships for expansion and consummating such matters on favorable terms; the ability to successfully integrate acquisitions into the Company's operations; the ability to attract and retain qualified professionals and other employees to expand and complement the Company's services; the effectiveness of the Company's information systems and controls; the ability to meet the Company's debt, interest and operating lease payment obligations; possible litigation and legal liability in the course of operations; fluctuations in interest and tax rates; strategies pursued by competitors; restrictions imposed by government regulation; and changes in the industry resulting from changes in workers' compensation laws, regulations and in the healthcare environment generally. Further, forward-looking statements are made in the context of information available as of the date stated, and the Company assumes no obligation to update or revise publicly any forward-looking statements, whether as a result of new information, future events, or otherwise. Reference is hereby made to the Company's Form 10-K for the year ended December 31, 2000, filed with the Securities and Exchange Commission, where certain terms have been defined and for certain considerations that could cause actual results to differ materially from those contained in this document. Overview Concentra Operating Corporation (the "Company") is a leading provider of healthcare management and cost containment services to the workers' compensation, auto insurance and disability insurance markets. The Company is also a leading provider of out-of-network medical claims review to the group health marketplace and performs non-injury healthcare services. Our comprehensive services are organized into the following segments: Health Services, Network Services and Care Management Services. Health Services provides specialized injury and occupational healthcare services to employers through our network of health centers. Health Services delivers primary and rehabilitative care, including the diagnosis, treatment and management of work-related injuries and illnesses. Health Services also provides a full complement of non-injury, employment-related health services, including physical examinations, pre-placement substance abuse testing, job-specific return to work evaluations and other related programs. For the nine months ended September 30, 2001 and 2000, Health Services derived 66.8% and 64.1% of its net revenue from the treatment of work-related injuries and illnesses, respectively, and 33.2% and 35.9% of its net revenue from non-injury related medical services, respectively. The Network Services segment reflects those businesses that involve the review and repricing of provider bills and which are routinely compensated based on the degree to which the Company achieves savings for its clients. This segment includes our specialized preferred provider organization, provider bill review, out-of-network bill review and first report of injury services. Care Management Services reflects the Company's professional services aimed at curtailing the cost of workers' compensation and auto claims through field case management, telephonic case management, independent medical examinations and utilization management. These services also concentrate on monitoring the timing and appropriateness of medical care. 10 The following table provides certain information concerning our service locations: Year Ended Nine Months Ended December 31, September 30, ---------------------- 2001 2000 1999 ----------------- --------- -------- Service locations at the end of the period: Occupational healthcare centers(1) 229 216 209 Network Services 25 34 35 Care Management Services 104 106 107 Occupational healthcare centers acquired during the period(2) 11 8 53 Occupational healthcare centers--same market revenue growth(3) 3.3% 8.8% 8.1% - ---------------------------- (1) Does not include the number of the occupational healthcare centers that were acquired and subsequently divested or consolidated into existing centers within the same market during the period. (2) Represents the number of occupational healthcare centers that were acquired during each period presented and not subsequently divested or consolidated into existing centers within the same market during the period. (3) Same market revenue growth sets forth the aggregate net change from the prior period for all markets in which Health Services has operated healthcare centers for longer than one year (excluding revenue growth due to acquisitions of additional centers). Results of Operations for the Three and Nine Months Ended September 30, 2001 and 2000 Revenue Total revenue increased 8.5% in the third quarter of 2001 to $209.2 million from $192.8 million in the third quarter of 2000 due to growth in all business segments. The largest portion of this growth came from Network Services, which increased 15.6% in the third quarter of 2001 to $45.2 million from $39.1 million in the third quarter of 2000. Health Services provided a 5.6% increase in revenue to $111.6 million in the third quarter of 2001 from $105.7 million in the same quarter of the prior year. Care Management Services also contributed to the quarter's growth in revenue with a 9.3% increase to $52.5 million as compared to $48.0 million in the third quarter of 2000. Total revenue for the nine months ended September 30, 2001 increased 9.8% to $619.2 million from $564.2 for the nine months ended September 30, 2000. Health Services' revenue increased 8.1% for the nine months ended September 30, 2001 to $327.6 million from $303.0 million for the same period in the prior year. Network Services' revenue increased 11.8% to $132.8 million for the first three quarters of 2001 from $118.9 million for the first three quarters of 2000. For the first nine months of 2001, Care Management Services' revenue increased 11.5% to $158.8 million from $142.4 million. Health Services' revenue growth resulted primarily from the acquisition of practices and an increase in average revenue per visit. Increased revenue from new center growth was a result of 11 new occupational health centers acquired in the first three quarters of 2001. On a same market basis, revenue decreased 1.0% for the third quarter of 2001 and increased 3.3% for the first nine months of 2001 as compared to the same respective periods of 2000. Changes in same market revenue consist of fluctuations in the number of patient visits and rates charged per visit. The number of patient visits to Health Services' centers in the third quarter of 2001 decreased 1.0% in total and 5.5% on a same market basis compared with the third quarter of 2000. For the nine months ended September 30, 2001 visits increased 2.3% in total and decreased 1.9% when measured on a same market basis as compared to the same period in the prior year. During the current year, we are experiencing a decline in the rate of growth of non-injury related visits as compared to prior years, due primarily to the decrease in the number of new-hires being made by our clients. This lower level of new-hire activity has reduced the number of pre-employment drug screens and physical exams from the levels we experienced when the economy was stronger. We currently believe our growth in non-injury services will return once the nationwide economy improves and new-hire activity increases. On a same market basis, average revenue per visit increased 4.5% and 5.2% for the quarter and nine months, respectively, as compared to the same respective periods in 2000. A higher relative mix of injury-related visits as compared to non-injury related visits contributed to this improvement. The average fees charged for injury visits are generally higher than those charged for non-injury related visits. Injury-related visits constituted 49.8% and 49.6% of total visits in the third quarter and first three quarters of 2001, respectively, as compared 11 to 47.8% and 48.2% for the same respective periods in the prior year. We currently anticipate that the percentage of injury visits will remain relatively stable during the next several quarters. The increase in Network Services revenue is largely attributed to growth in out-of-network group health medical bill review revenue in the third quarter and first three quarters of 2001 over the same periods in 2000. This growth is primarily due to increased bill volume and the rate of savings achieved through our review of medical charges. Also contributing to this growth was an increase in revenue from our retrospective medical bill review services. Revenue growth for Care Management Services was due primarily to increases in case management referral volume and rates and, to a lesser extent, increases in independent medical examinations. Higher referral rates and average hourly prices in the third quarter and first three quarters of 2001 as compared to the same periods in 2000 were the primary factors that contributed to our field case management growth. At this time, we anticipate continuing moderate growth in this business segment. Cost of Services Total cost of services increased 6.8% in the third quarter of 2001 to $160.6 million from $150.4 million in the third quarter of 2000. The largest portion of this cost of services increase came from Health Services, which grew 7.1% in the third quarter of 2001 to $88.2 million from $82.3 million in the third quarter of 2000. Cost of services for Care Management Services increased 10.5% to $46.8 million in the third quarter of 2001 from $42.3 million in the same period of 2000. Network Services cost of services in the third quarter of 2001 was consistent in the third quarter of 2000. For the nine months ended September 30, 2001, total cost of services increased 8.4% to $478.9 million from $441.9 million for the same period in the prior year. Health Services' cost of services increased 8.7% to $260.3 million from $239.4 million for first nine months of 2001 and 2000, respectively. Cost of services for Care Management Services grew by 10.3% to $139.3 million in the first three quarters of 2001 from $126.3 million for the first three quarters of 2000. Network Services' cost of services increased by 4.1% to $79.3 million from $76.2 million for the nine months ended September 30, 2001 and 2000, respectively. Total gross profit increased 14.7% to $48.6 million in the third quarter of 2001 from $42.4 million in the third quarter of 2000. For the first nine months of 2001, the total gross profit increased 14.7% to $140.4 million from $122.3 for the same period of 2000. As a percentage of revenue, gross profit increased to 23.2% and 22.0% in the third quarter and first nine months of 2001, respectively, from 22.7% and 21.7% in the same respective periods of 2000. Health Services' gross profit margin decreased to 21.0% in the third quarter of 2001 from 22.1% in the third quarter of 2000 and decreased to 20.5% from 21.0% in the first three quarters of 2001 and 2000, respectively. This division has been impacted by the weakened economy, resulting in slight decreases in its gross profit margin for the first three and nine months of 2001 as compared to the same respective periods of 2000. Improved management of expenses did not fully offset the gross profit margin impact from lower than anticipated volumes, primarily in September 2001. The Company currently believes these trends will continue into the fourth quarter and will improve once the national economy stabilizes or improves. Network Services' gross profit margin increased to 43.0% and 40.3% in the third quarter and first nine months of 2001, respectively from 34.0% and 35.9% in the same respective periods of 2000. This increase in gross profit primarily relates to increased revenue from our out of network bill review services. The costs of providing these services are relatively stable irrespective of short-term revenue changes, which resulted in an increase in the relative gross profit achieved during the third quarter. Care Management Services gross profit margin of 10.9% in the third quarter of 2001 decreased from 11.8% in the same prior year period and increased to 12.3% for the first three quarters of 2001 from 11.3% for the first nine months of 2000. This division's gross profit increase for first nine months of 2001 over the same prior year period is primarily due to increased revenue from our independent medical examinations and case management services. These revenue increases were partially offset in the third quarter of 2001 by increased costs of providing case management services and contracting with physicians, resulting in the slight margin decrease from the same period of 2000. In part, these relative increases in third quarter costs as compared to revenue related to increased vacation activity and physician costs as compared to the prior year and disruptions in productivity during the month of September. 12 General and Administrative Expenses General and administrative expenses increased 14.9% in the third quarter of 2001 to $18.6 million from $16.1 million in the third quarter of 2000, or 8.9% and 8.4% as a percentage of revenue for the third quarters of 2001 and 2000, respectively. For the first nine months of 2001, general and administrative expenses increased 15.9% to $57.2 million, or 9.2% of revenue, from $49.3 million, or 8.7% of revenue, in the first three quarters of 2000. This increase was primarily due to our continued investment in support personnel and information technology in order to support recent and planned growth. Amortization of Intangibles Amortization of intangibles increased 3.7% in the third quarter of 2001 to $3.8 million from $3.7 million in the third quarter of 2000, or 1.8% and 1.9% as a percentage of revenue for the third quarters of 2001 and 2000, respectively. For the nine months ended September 30, 2001, amortization of intangibles increased 3.7% to $11.3 million, or 1.8% of revenue, from $10.9 million, or 1.9% of revenue for the first nine months of 2000. The increase is primarily the result of the amortization of goodwill, associated with acquisitions by Health Services. Interest Expense Interest expense decreased $1.2 million in the third quarter of 2001 to $16.6 million from $17.8 million in the third quarter of 2000. For the first nine months of 2001 and 2000, interest expense was $50.2 million and $51.5 million, respectively. These decreases in 2001 from 2000 are due primarily to lower interest rates in 2001 and reduced borrowings on our revolving credit facility. We currently expect interest expense for 2001 to be approximately $67.00 million. As of September 30, 2001, approximately 65.8% of our debt contains floating rates. Although we utilize interest rate hedges to manage a significant portion of this market exposure, rising interest rates would negatively impact our results. See "Liquidity and Capital Resources" and "Item 3. Quantitative and Qualitative Disclosures About Market Risk." Interest Rate Hedging Arrangements We utilize interest rate collars to reduce our exposure to variable interest rates and, in part, because it is required under our current senior secured credit agreement. These collars generally provide for certain ceilings and floors on interest payments as the three-month LIBOR rate increases and decreases, respectively. The changes in fair value of this combination of ceilings and floors are recognized each period in earnings. We recorded losses of $13.5 million and $16.6 million in the third quarter and first three quarters of 2001, respectively, as compared to losses of $1.8 million and $2.8 million for the same respective periods of the prior year. These losses were based upon the change in the fair value of our interest rate collar agreements. This earnings impact and any subsequent changes in our earnings as a result of the changes in the fair values of the interest rate collars are non-cash charges or credits and do not impact cash flows from operations or operating income. There have been, and may continue to be, periods with significant non-cash increases or decreases to our earnings relating to the change in the fair value of the interest rate collars. Further, if we hold these collars to maturity (2004 and 2005), the earnings adjustments will offset each other on a cumulative basis and will ultimately equal zero. Provision for Income Taxes We recorded a tax benefit of $0.3 million and a tax provision $4.9 million in the third quarter and first nine months of 2001, which reflect effective tax rates of 7.5% and 109.5%, respectively. For the third quarter and first nine months of 2000, we recorded a tax provision of $2.3 million and $5.1 million, respectively, reflecting effective tax rates of 74.0% and 62.8%, respectively. The effective rate differs from the statutory rate due to the non-deductibility of goodwill and certain fees and expenses associated with acquisition costs, and to a lesser extent, the impact of state income taxes. Due to the Company's current relationship of taxable book income as compared to net income, its effective tax rate can vary significantly from one period to the next depending on relative changes in net income. As such, the Company currently expects further variation in its effective tax rate during the remainder of 2001. 13 Acquisitions The Company anticipates completing two acquisitions in November 2001 financed primarily through the issuance of Concentra Holding stock. The larger of the two transactions involves New York City-based National Healthcare Resources, Inc. ("NHR"). NHR, founded in 1992, had revenue of $110.6 million for the nine months ended September 30, 2001, and provides care management and network services to the workers' compensation and auto industries on a national level. The second transaction involves the acquisition of Health Network Systems, LLC ("HNS"), founded in 1999 and headquartered in Naperville, Illinois. HNS had revenue of $3.5 million for the nine months ended September 30, 2001, and provides complementary network services such as provider bill re-pricing and provider data management for health plans and other payors working with multiple Preferred Provider Organization networks. The Company will acquire NHR for approximately $141 million and HNS for approximately $31 million. Funding for the acquisitions will be provided through the issuance of approximately $132.5 million of Concentra Holding shares, comprised of an $82.5 million exchange for all of the outstanding NHR shares and a $50 million issuance to Concentra Holding's stockholders. Concurrent with the issuance of these shares, Concentra Holdings will contribute the related proceeds to the Company. The balance of the acquisition costs will be provided from the Company's cash on hand and approximately $20 million in borrowings under its revolving credit facility. The Company received the consent of its senior lenders to undertake the acquisitions. We believe these acquisitions will both improve our earnings and cash flows as well as position us for future growth. NHR complements our existing Network Services and Care Management offerings. In particular, its market position with auto insurers will assist us in expanding our services to this payor group. Additionally, NHR's strengths in the network, bill re-pricing and independent medical exams arenas strengthen those of the Company. We believe that the Company will derive significant cost synergies from the NHR acquisition. Our acquisition of HNS also increases the Company's opportunities for growth. Although it is a relatively young company, HNS has established itself as an important provider of bill re-pricing, data management and network management services in the group health market. During the past year, through an existing joint-marketing arrangement, we have benefited directly from the bill volumes that HNS directs into our out-of-network bill review services. Through this acquisition, we believe that we will not only benefit from the strong growth which HNS is demonstrating with its services, but we will also continue to experience the positive effects of increased bill referral volumes into our traditional out-of-network products. Liquidity and Capital Resources We provided $48.7 million in cash from operating activities for the nine months ended September 30, 2001, and provided $10.3 million for the same nine month period last year. The increase in cash from operating activities in the first three quarters of 2001 as compared to the same period in 2000 was primarily a result of increased operating income, improved capital management and better collections on accounts receivable. During the first three quarters of 2001, $0.7 million of cash was provided by working capital, primarily related to increases in accounts payable and accrued expenses of $11.2 million, partially offset by an increase in accounts receivable of $6.9 million and an increase in prepaid and other assets of $3.6 million. Accounts receivable increased primarily due to continued revenue growth, while accounts payable and accrued expenses increased primarily due to the timing of certain payments, including payment of accrued interest on the Company's 13% Subordinated Notes and payroll-related items. During the nine months ended September 30, 2001, the Company paid approximately $1.1 million related to the non-recurring charges that occurred in the third quarter of 1998, fourth quarter of 1998 and third quarter of 1999. At September 30, 2001 approximately $2.7 million of the accrual for these non-recurring charges remain for facility lease obligations and other payments. The Company anticipates that the majority of this liability will be used over the next 12 months. For the nine months ended September 30, 2001, we used net cash of $18.2 million in connection with acquisitions and $20.1 million of cash to purchase property and equipment during the first nine months of 2001, the majority of which was spent on new computer hardware and software technology, as well as leasehold improvements. The Company currently estimates that it will increase its rate of quarterly capital spending to approximately $13 million during the fourth quarter to implement new systems in its corporate office and Case Management business. It further anticipates that 14 this rate of spending will then decrease in future quarters to levels which more closely approximate previous expenditure rates, prior to the consideration of capital expenditures related to material acquisitions. Cash flows from investing activities also included $0.6 million of cash received from the sale of internally-developed software. As required by accounting pronouncements, the proceeds were offset against the amount capitalized on the balance sheet and were not recognized as revenue. Cash flows used in financing activities of $2.8 million was primarily due to debt repayments. We were in compliance with our covenants, including our financial covenant ratio tests, in the third quarter of 2001. These ratio tests become more restrictive for future periods. The Company's ability to be in compliance with these more restrictive ratios will be dependent on its ability to increase its cash flows over current levels. At September 30, 2001, we had no borrowings outstanding under our $100 million revolving credit facility. We currently believe that our cash balances, the cash flow generated from operations and our borrowing capacity under our revolving credit facility will be sufficient to fund our working capital, occupational healthcare center acquisitions and capital expenditure requirements for the foreseeable future. Our long-term liquidity needs will consist of working capital and capital expenditure requirements, the funding of any future acquisitions, and repayment of borrowings under our revolving credit facility and the repayment of outstanding indebtedness. We intend to fund these long-term liquidity needs from the cash generated from operations, available borrowings under our revolving credit facility and, if necessary, future debt or equity financing. However, we cannot be certain that any future debt or equity financing will be available on terms favorable to us, or that our long-term cash generated from operations will be sufficient to meet our long-term obligations. ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK We have fixed rate and variable rate debt instruments. Our variable rate debt instruments are subject to market risk from changes in the level or volatility of interest rates. In order to hedge this risk under our current credit agreements, we have utilized interest rate collars. We do not hold or issue derivative financial instruments for trading purposes and are not a party to any leveraged derivative transactions. Sensitivity analysis is one technique used to measure the impact of changes in the interest rates on the value of market-risk sensitive financial instruments. A hypothetical 10% movement in interest rates would not have a material impact on our future earnings, fair value or cash flows. However, the same hypothetical 10% movement in interest rates would change the fair value of our hedging arrangements and pretax earnings by $2.2 million as of September 30, 2001. For more information on the interest rate collars, see Note 5 in the audited consolidated financial statements of the Company's 2000 Form 10-K. 15 PART II. OTHER INFORMATION Item 6. Exhibits and reports on form 8-k (a) Exhibits: Exhibit 2.1 Agreement and Plan of Merger by and among Concentra Inc., NHR Acquisition Company, Inc. and National Healthcare Resources, Inc. dated as of November 2, 2001. (b) Reports on Form 8-K during the quarter ended September 30, 2001: Form 8-K dated July 31, 2001 regarding the Company's press release announcing the Company's earnings for the three and six months ended June 30, 2001. SIGNATURE Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. CONCENTRA OPERATING CORPORATION November 13, 2001 By: /s/ Thomas E. Kiraly ----------------------------------------------------- Thomas E. Kiraly Executive Vice President Chief Financial Officer and Treasurer (Principal Financial and Accounting Officer) 16