<ARTICLE> 5 <LEGEND> THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM THE STATEMENT OF INCOME AND BALANCE SHHET AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS. </LEGEND> <MULTIPLIER> 1,000,000 <PERIOD-TYPE> 3-MOS <FISCAL-YEAR-END> DEC-31-1996 <PERIOD-END> MAR-31-1996 <CASH> 105 <SECURITIES> 0 <RECEIVABLES> 2,843 <ALLOWANCES> 1,296 <INVENTORY> 417 <CURRENT-ASSETS> 4,177 <PP&E> 14,765 <DEPRECIATION> 4,761 <TOTAL-ASSETS> 20,189 <CURRENT-LIABILITIES> 2,635 <BONDS> 7,287 <PREFERRED-MANDATORY> 0 <PREFERRED> 0 <COMMON> 4 <OTHER-SE> 7,575 <TOTAL-LIABILITY-AND-EQUITY> 20,189 <SALES> 0 <TOTAL-REVENUES> 4,951 <CGS> 0 <TOTAL-COSTS> 2,647 <OTHER-EXPENSES> 953 <LOSS-PROVISION> 271 <INTEREST-EXPENSE> 130 <INCOME-PRETAX> 695 <INCOME-TAX> 279 <INCOME-CONTINUING> 416 <DISCONTINUED> 0 <EXTRAORDINARY> 0 <CHANGES> 0 <NET-INCOME> 416 <EPS-PRIMARY> .92 <EPS-DILUTED> .92