<ARTICLE> 5 <LEGEND> THIS SCHEDULE CONTAINS SUMMARY FINANCIAL INFORMATION EXTRACTED FROM 10Q AND IS QUALIFIED IN ITS ENTIRETY BY REFERENCE TO SUCH FINANCIAL STATEMENTS. </LEGEND> <MULTIPLIER> 1,000,000 <PERIOD-TYPE> 9-MOS <FISCAL-YEAR-END> DEC-31-1996 <PERIOD-START> JAN-01-1996 <PERIOD-END> SEP-30-1996 <CASH> 10 <SECURITIES> 0 <RECEIVABLES> 4,136 <ALLOWANCES> 1,341 <INVENTORY> 432 <CURRENT-ASSETS> 4,084 <PP&E> 15,521 <DEPRECIATION> 5,198 <TOTAL-ASSETS> 20,657 <CURRENT-LIABILITIES> 2,673 <BONDS> 6,859 <PREFERRED-MANDATORY> 0 <PREFERRED> 0 <COMMON> 7 <OTHER-SE> 8,208 <TOTAL-LIABILITY-AND-EQUITY> 20,657 <SALES> 0 <TOTAL-REVENUES> 14,771 <CGS> 0 <TOTAL-COSTS> 7,893 <OTHER-EXPENSES> 2,978 <LOSS-PROVISION> 875 <INTEREST-EXPENSE> 379 <INCOME-PRETAX> 1,822 <INCOME-TAX> 731 <INCOME-CONTINUING> 1,091 <DISCONTINUED> 0 <EXTRAORDINARY> 0 <CHANGES> 0 <NET-INCOME> 1,091 <EPS-PRIMARY> 1.61 <EPS-DILUTED> 1.61