EXHIBIT 20 [COLUMBIA/HCA HEALTHCARE CORPORATION LOGO APPEARS HERE] One Park Plaza P.O. Box 550 (37202-0550) Nashville, Tennessee 37203 Phone (615) 344-9551 COLUMBIA'S Home page is http://www.columbia.net September 1, 1997 To the Stockholders of Columbia/HCA Healthcare Corporation: On May 15, 1997, the Board of Directors of Columbia/HCA Healthcare Corporation (the "Company" or "Columbia/HCA") authorized the redemption of all outstanding preferred stock purchase rights previously issued under the Amended and Restated Rights Agreement between the Company and Mid-America Bank of Louisville & Trust Company, effective at the end of the business day on September 1, 1997, with the redemption price of $.01 per right to be paid in cash to the holders of record of common stock and non-voting common stock as of August 1, 1997. The Board voted to redeem the rights plan following a stockholder vote in favor of redeeming the rights at the Company's annual stockholders' meeting. No futher action is required by you in connection with the redemption. The Board also declared a quarterly dividend of $.01 per share to be paid on September 1, 1997 to stockholders of record of common stock and non- voting common stock as of August 1, 1997. Those of you who hold Columbia stock directly in your own name are receiving a check with this letter for the total redemption price and the quarterly dividend due to you. Thank you for your continued interest in and support for Columbia/HCA. Sincerely, /s/ THOMAS F. FRIST, JR., M.D. ------------------------------ Thomas F. Frist, Jr., M.D. Chairman and Chief Executive Officer