SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM 10-Q --------- [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended September 30, 2001 OR [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from _________to__________ Commission File Number 0-26094 SOS STAFFING SERVICES, INC. ------------------------------------------------------ (Exact name of registrant as specified in its charter) Utah 87-0295503 --------------------------- ----------------------- (State or other jurisdiction (I.R.S. Employer ID No.) of incorporation) 1415 South Main Street Salt Lake City, Utah 84115 (Address of principal executive offices) (801) 484-4400 (Telephone number) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities and Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filings requirements for the past 90 days. Yes____X______ No___________ Indicate the number of shares outstanding of each of the issuer's classes of common stock, as of the latest practicable date. Class of Common Stock Outstanding at November 9, 2001 ----------------------------- ------------------------------- Common Stock, $0.01 par value 12,691,398 1 TABLE OF CONTENTS PART I - FINANCIAL INFORMATION Item 1. Financial Statements Condensed Consolidated Balance Sheets As of September 30, 2001 and December 31, 2000 3 Condensed Consolidated Statements of Operations For the 13- and 39-week periods ended September 30, 2001 and October 1, 2000 5 Condensed Consolidated Statements of Cash Flows For the 39-week periods ended September 30, 2001 and October 1, 2000 6 Notes to Condensed Consolidated Financial Statements 8 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations 15 Item 3. Qualitative and Quantitative Disclosures About Market Risk 24 PART II - OTHER INFORMATION Item 1. Legal Proceedings 25 Item 4. Submission of Matters to a Vote of Security Holders 25 Item 6. Exhibits and Reports on Form 8-K 25 Signatures 26 2 The accompanying notes to condensed consolidated financial statements are an integral part of these condensed consolidated balance sheets. 4 PART I - FINANCIAL INFORMATION Item 1. Financial Statements SOS STAFFING SERVICES, INC. CONDENSED CONSOLIDATED BALANCE SHEETS (Unaudited) ASSETS ------ (in thousands) September 30, December 31, 2001 2000 --------- --------- CURRENT ASSETS Cash and cash equivalents $ 1,953 $ 1,185 Accounts receivable, less allowances of $2,384 and $2,916, respectively 28,364 44,488 Current portion of workers' compensation deposit 273 213 Prepaid expenses and other 1,101 1,032 Current deferred income tax asset 3,408 5,852 Income tax receivable 126 8,088 --------- --------- Total current assets 35,225 60,858 --------- --------- PROPERTY AND EQUIPMENT, at cost Computer equipment 6,045 3,935 Office equipment 4,048 4,009 Leasehold improvements and other 1,926 1,834 --------- --------- 12,019 9,778 Less accumulated depreciation and amortization (6,856) (5,456) --------- --------- Total property and equipment, net 5,163 4,322 --------- --------- OTHER ASSETS Intangible assets, less accumulated amortization of $13,994 and $14,979, respectively 58,721 92,007 Deferred income tax asset, long-term 4,557 -- Notes receivable, less reserves of $3,421 and $0, respectively -- 1,000 Deposits and other assets 1,735 3,201 --------- --------- Total other assets 65,013 96,208 --------- --------- Total assets $ 105,401 $ 161,388 --------- --------- The accompanying notes to condensed consolidated financial statements are an integral part of these condensed consolidated balance sheets. 3 SOS STAFFING SERVICES, INC. CONDENSED CONSOLIDATED BALANCE SHEETS (Continued) (Unaudited) LIABILITIES AND SHAREHOLDERS' EQUITY (in thousands) September 30, December 31, 2001 2000 --------- --------- CURRENT LIABILITIES Line of credit $ 4,149 $ 9,000 Current portion of notes payable 75 8,273 Accounts payable 772 2,667 Accrued payroll costs 3,859 10,196 Current portion of workers' compensation reserve 4,267 4,689 Accrued liabilities 6,020 5,966 Accrued acquisition earnouts -- 55 --------- --------- Total current liabilities 19,142 40,846 --------- --------- LONG-TERM LIABILITIES Notes payable, less current portion 29,020 27,000 Workers' compensation reserve, less current portion 969 1,064 Deferred income tax liability -- 652 Deferred compensation liabilities 675 941 --------- --------- Total long-term liabilities 30,664 29,657 --------- --------- SHAREHOLDERS' EQUITY Common stock 127 127 Additional paid-in capital 91,693 91,693 Accumulated deficit (36,225) (935) --------- --------- Total shareholders' equity 55,595 90,885 --------- --------- Total liabilities and shareholders' equity $ 105,401 $ 161,388 --------- --------- The accompanying notes to condensed consolidated financial statements are an integral part of these condensed consolidated balance sheets. 4 SOS STAFFING SERVICES, INC. CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) (in thousands, except per share data) 13 Weeks Ended 39 Weeks Ended September 30, October 1, September 30, October 1, 2001 2000 2001 2000 --------------- --------------- ---------------- --------------- SERVICE REVENUES $ 69,660 $ 86,904 $ 205,974 $ 252,628 DIRECT COST OF SERVICES 55,622 66,775 162,706 195,802 --------------- --------------- ---------------- --------------- Gross profit 14,038 20,129 43,268 56,826 --------------- --------------- ---------------- --------------- OPERATING EXPENSES: Selling, general and administrative 12,178 14,873 37,179 46,095 Restructuring charges 204 -- 1,430 -- Intangible amortization 967 1,037 2,926 3,192 Loss from impairment of intangibles 32,526 -- 32,526 -- --------------- --------------- ---------------- --------------- Total operating expenses 45,875 15,910 74,061 49,287 --------------- --------------- ---------------- --------------- (LOSS) INCOME FROM OPERATIONS (31,837) 4,219 (30,793) 7,539 OTHER EXPENSE (759) (997) (2,239) (3,124) --------------- --------------- ---------------- --------------- (LOSS) INCOME BEFORE INCOME TAXES (32,596) 3,222 (33,032) 4,415 INCOME TAX BENEFIT (PROVISION) 477 (1,300) 672 (1,708) --------------- --------------- ---------------- --------------- (LOSS) INCOME FROM CONTINUING OPERATIONS (32,119) 1,922 (32,360) 2,707 LOSS FROM DISCONTINUED OPERATIONS (net of income tax benefit) (Note 3) (259) (432) (2,930) (1,417) --------------- --------------- ---------------- --------------- NET (LOSS) INCOME $ (32,378) $ 1,490 $ (35,290) $ 1,290 --------------- --------------- ---------------- --------------- BASIC AND DILUTED (LOSS) INCOME PER COMMON SHARE: (Loss) income from continuing operations $ (2.53) $ 0.15 $ (2.55) $ 0.21 Loss from discontinued operations (0.02) (0.03) (0.23) (0.11) --------------- --------------- ---------------- --------------- Net (loss) income $ (2.55) $ 0.12 $ (2.78) $ 0.10 --------------- --------------- ---------------- --------------- WEIGHTED AVERAGE COMMON SHARES: Basic and diluted 12,691 12,691 12,691 12,691 The accompanying notes to condensed consolidated financial statements are an integral part of these condensed consolidated statements. 5 SOS STAFFING SERVICES, INC. CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) (in thousands) 39 Weeks Ended September 30, 2001 October 1, 2000 ------------------ --------------- CASH FLOWS FROM OPERATING ACTIVITIES: Net (loss) income $(35,290) $ 1,291 Adjustments to reconcile net (loss) income to net cash provided by operating activities: Depreciation and amortization 4,486 6,435 Loss on impairment of intangibles 32,526 -- Deferred income taxes (2,765) 205 Loss on disposition of assets 77 14 Loss on disposal of discontinued operations 3,421 -- Changes in operating assets and liabilities: Accounts receivable, net 16,124 (4,410) Workers' compensation deposit (60) 361 Prepaid expenses and other (69) (549) Deposits and other assets (50) 180 Accounts payable (1,895) 982 Accrued payroll costs (6,338) 1,889 Workers' compensation reserve (517) 715 Accrued liabilities 73 243 Income taxes receivable 7,963 852 -------- -------- Net cash provided by operating activities 17,686 8,208 -------- -------- CASH FLOWS FROM INVESTING ACTIVITIES: Cash paid for equity investment in common stock -- (1,250) Issuance of notes receivable (2,421) -- Purchases of property and equipment (1,251) (2,350) Payments on acquisition earnouts (2,218) (3,354) -------- -------- Net cash used in investing activities (5,890) (6,954) -------- -------- 6 SOS STAFFING SERVICES, INC. CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Continued) (Unaudited) (in thousands) 39 Weeks Ended September 30, 2001 October 1, 2000 ------------------ --------------- CASH FLOWS FROM FINANCING ACTIVITIES: Proceeds from borrowings $ 26,992 $ 13,288 Principal payments on borrowings (38,020) (15,567) -------- -------- Net cash used in financing activities (11,028) (2,279) -------- -------- NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS 768 (1,025) CASH AND CASH EQUIVALENTS AT BEGINNING OF PERIOD 1,185 2,577 -------- -------- CASH AND CASH EQUIVALENTS AT END OF PERIOD $ 1,953 $ 1,552 -------- -------- SUPPLEMENTAL CASH FLOW INFORMATION: Cash paid (received) during the period for: Interest $ 3,199 $ 3,499 Income taxes (7,690) 113 7 SOS STAFFING SERVICES, INC. NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (Unaudited) Note 1. Basis of Presentation The accompanying condensed consolidated financial statements have been prepared by the Company, without audit, pursuant to the rules and regulations of the Securities and Exchange Commission. Certain information and disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States have been condensed or omitted pursuant to such rules and regulations. These condensed consolidated financial statements reflect all adjustments (consisting only of normal recurring adjustments) that, in the opinion of management, are necessary to present fairly the results of operations of the Company for the periods presented. It is suggested that these condensed consolidated financial statements be read in conjunction with the consolidated financial statements and the notes thereto included in the Company's Annual Report on Form 10-K. The results of operations for the interim periods indicated are not necessarily indicative of the results to be expected for the full year. Note 2. Earnings Per Share The following is a reconciliation of the numerator and denominator used to calculate basic and diluted (loss) income from continuing operations per common share for the periods presented (in thousands, except per share amounts): ------------------------------------------------------------------------------------------- 13 Weeks Ended September 30, 2001 13 Weeks Ended October 1, 2000 ------------------------------------------------------------------------------------------- Loss from Income from continuing Per Share continuing Per Share operations Shares Amount operations Shares Amount ------------------------------------------------------------------------------------------- Basic $ (32,119) 12,691 $ (2.53) $ 1,922 12,691 $ 0.15 Effect of Stock Options -- -- ---------------------------- -------------------------------- Diluted $ (32,119) 12,691 $ (2.53) $ 1,922 12,691 $ 0.15 ---------------------------- -------------------------------- ------------------------------------------------------------------------------------------- 39 Weeks Ended September 30, 2001 39 Weeks Ended October 1, 2000 ------------------------------------------------------------------------------------------- Loss from Income from continuing Per Share continuing Per Share operations Shares Amount operations Shares Amount ------------------------------------------------------------------------------------------- Basic $ (32,360) 12,691 $ (2.55) $ 2,707 12,691 $ 0.21 Effect of Stock Options -- -- ---------------------------- -------------------------------- Diluted $ (32,360) 12,691 $ (2.55) $ 2,707 12,691 $ 0.21 ---------------------------- -------------------------------- At September 30, 2001, there were outstanding options to purchase approximately 1,291,000 shares of common stock that were not included in the computation of diluted income from continuing operations per common share because of the Company's loss from continuing operations. At October 1, 2000, there were outstanding options to purchase approximately 950,000 shares of common stock that were not included in the computation of diluted income from continuing operations per common share because the exercise prices of such options were greater than the average market price of the common shares. Note 3. Discontinued Operations On December 29, 2000, Inteliant Corporation ("Inteliant"), a wholly owned subsidiary of the Company, sold to Herrick Douglass ("HD") its consulting division and related tangible and intangible assets. The consulting division sold to HD consisted of a full suite of information technology consulting, e-business and telecommunication services, which services were marketed to Fortune 1000, mid-tier and early stage companies, government agencies and educational institutions. 8 As part of the sale of the consulting division, the Company agreed to extend a one year subordinated loan to HD of up to a maximum of $3.5 million to meet HD's operating needs. The promissory note from HD evidencing the loan bore interest at 10% per annum on any outstanding principal and was due and payable on or before December 31, 2001. The note was amended in May 2001 to provide for an accumulated interest payment on December 31, 2001, with the principal balance to be paid in 36 monthly installments beginning in January 2002 at an annual interest rate of 12%. As of September 30, 2001, the Company had advanced to HD approximately $3.4 million. Additionally, the Company has established a $3.4 million bad debt reserve to reflect the Company's belief that it will not receive the balance due on the note issued by HD. The Company also has written off as uncollectible approximately $1.4 million in accounts receivable retained in the transaction. Operating results of the discontinued consulting division for the 13- and 39-week periods ended September 30, 2001 and October 1, 2000 have been classified as discontinued operations in the accompanying consolidated financial statements as follows (in thousands): 13 Weeks Ended 39 Weeks Ended September 30, October 1, September 30, October 1, 2001 2000 2001 2000 ---------------- --------------- --- ----------------- --------------- Revenues $ -- $ 9,994 $ -- $ 27,835 Cost of services -- 6,776 -- 19,669 ---------------- --------------- --- ----------------- --------------- Gross profit -- 3,218 -- 8,166 Operating and other expenses 420 3,737 1,442 10,120 ---------------- --------------- --- ----------------- --------------- Loss from discontinued operations before income tax (420) (519) (1,442) (1,954) Income tax benefit 161 87 553 537 ---------------- --------------- --- ----------------- --------------- Loss from discontinued operations (259) (432) (889) (1,417) ---------------- --------------- --- ----------------- --------------- Loss on sale of discontinued operations -- -- (3,307) -- Income tax benefit -- -- 1,266 -- ---------------- --------------- --- ----------------- --------------- -- -- (2,041) -- ---------------- --------------- --- ----------------- --------------- $ (259) $ (432) $ (2,930) $ (1,417) ---------------- --------------- --- ----------------- --------------- Note 4. Intangible Assets Intangible assets consist of the following amounts as of September 30, 2001 and December 31, 2000 (in thousands): September 30, 2001 December 31, 2000 --------------------- ------------------- Goodwill $ 51,690 $ 84,365 Trademarks and trade names 18,353 19,260 Non-compete agreements 1,858 2,507 Other intangible assets 814 854 --------------------- ------------------- 72,715 106,986 Less: Accumulated amortization goodwill (9,169) (10,361) Accumulated amortization trademarks and trade names (2,508) (2,135) Accumulated amortization non-compete agreements (1,742) (1,956) Accumulated amortization other intangible assets (575) (527) --------------------- ------------------- $ 58,721 $ 92,007 --------------------- ------------------- Goodwill and trademarks and trade names are amortized, using the straight-line method, over 30 years; non-compete agreements and other intangible assets are generally being amortized using the straight-line method over three to six years. 9 Long-lived assets, including goodwill and other intangible assets, are reviewed for impairment at the lowest level of indentifiable cash flows whenever events or changes in circumstances indicate that the book value of the asset may not be recoverable. The Company evaluates, at each balance sheet date, whether events or circumstances have occurred that indicate possible impairment. The Company uses an estimate of the future undiscounted net cash flows of the related asset over the remaining life in measuring whether the assets are recoverable. When such estimate of the future undiscounted cash flows is less than the carrying amount of intangibles, a potential impairment exists. During fiscal 2001, the Company experienced a significant downturn in the operations of Inteliant. The Company implemented a plan to reduce operating costs and increase profitability. However, during the 13-week period ended September 30, 2001, several companies that had been acquired by Inteliant experienced a greater than 50 percent reduction in revenues, a significant reduction in billable hours and the loss of certain customers. Accordingly, the Company evaluated projected non-discounted cash flows in light of estimated operations and determined that the book value of such assets had been impaired. The fair value of the assets was determined using an independent valuation that considered all possible cash flows for the continued use and ultimate disposition of such assets. Consequently, during the 13-week period ended September 30, 2001, the Company recorded a non-cash charge to operations of approximately $32.5 million to write off goodwill and certain other intangible assets. In June 2001 the Financial Accounting Standards Board issued Statement of Financial Accounting Standards No. 142 ("SFAS No. 142"), Goodwill and Other Intangible Assets, effective for the Company's fiscal years ending after December 30, 2001. With the adoption of SFAS No. 142, goodwill and intangible assets with indefinite lives are no longer subject to amortization. Rather, goodwill and intangible assets with indefinite lives will be subject to an annual assessment for impairment by applying a fair-value-based test rather than the undiscounted cash flow approach currently used by the Company. Additionally, under the new rules, an acquired intangible asset should be separately recognized if the benefit of the intangible asset is obtained through contractual or other legal rights, or if the intangible asset can be sold, transferred, licensed, rented or exchanged; unless the intangible assets identified have an indefinite life, those assets will be amortized over their useful life. Assets of the Company that have been separately identified include, but are not limited to, trademarks and trade names, non-compete agreements and customer lists. Under SFAS No. 142, the Company will continue to amortize existing goodwill and intangible assets through the end of its current fiscal year. However, any new goodwill acquired subsequent to June 30, 2001 will not be amortized. Other separately identified intangible assets acquired subsequent to June 30, 2001 may be amortized over their useful life depending on whether they have a definite life. In addition to discontinuing amortization of existing goodwill and other intangible assets with indefinite lives, the Company anticipates adoption of this statement could result in an impairment of a significant portion of the existing goodwill and indefinite lived assets currently carried on the balance sheet when subjected to a fair-value-based test. However, the Company is assessing SFAS No. 142 and has not yet quantified the impact adoption will have on the results of its operations or financial position. For the 39-week period ended September 30, 2001, amortization related to goodwill and intangibles was approximately $2.9 million. Note 5. Credit Facility and Notes Payable During fiscal 2001 the Company entered into a Third Amendment to Amended and Restated Credit Agreement (the "Credit Amendment") with Wells Fargo Bank Northwest, N.A. ("Wells Fargo") and Bank One, NA ("Bank One") (collectively, the "Lenders") to extend for one year the Company's line of credit, which was scheduled to expire July 1, 2001. Pursuant to the Credit Amendment, the Company's line of credit was reduced from $30 million to $18 million, $8 million of which is available for borrowing in cash, with a maturity date of June 30, 2002, and $10 million of which is available under letters of credit to be issued solely as required by the Company's workers' compensation insurance providers, with a maturity date of January 1, 2003. Also pursuant to the Credit Amendment, certain financial covenants of the credit facility were modified. The Credit Amendment provides for borrowings at a federal reserve prime rate (6.00% as of September 30, 2001) plus 2.5 percentage points. The credit facility contains an annual commitment fee of three-eighths of one percent on any unused portion, payable quarterly. As of September 30, 2001 the Company had approximately $4.1 million outstanding under the credit facility. The Company also had letters of credit of $6.7 million outstanding for purposes of securing its workers' compensation premium obligation. Additionally, the credit facility provides for an additional fee of $250,000 unless the Lenders are paid in full and their credit commitment is terminated on or before June 15, 2002. 10 On September 5, 2001, the Company entered into an Amendment No. 2 to Note Purchase Agreement (the "Amendment"), dated as of July 30, 2001, with the holders of its $5 million aggregate principal amount of Senior Notes, Series A, due September 1, 2003 and the holders of its $30 million aggregate principal amount of Senior Notes, Series B, due September 1, 2008 (collectively, the "Noteholders"), whereby the Noteholders waived the Company's temporary noncompliance with certain financial covenants under the Company's bank credit facility and the existing note purchase agreements with the Noteholders during the Company's fiscal quarter ended June 30, 2001. Pursuant to the Amendment, the Series A Notes bear interest at the rate of 8.72% per annum and any overdue payments bear interest at the greater of 10.72% and 2% over the prime rate of The First National Bank of Chicago, while the Series B Notes bear interest at the rate of 8.95% per annum and any overdue payments bear interest at the greater of 10.95% and 2% over the prime rate of The First National Bank of Chicago. The change in the interest rate charged on the senior notes is projected to have an annual impact of approximately $0.6 million on the Company's financial operations. In addition, as consideration for the Amendment, the Company and each of its subsidiaries entered into a security agreement dated as of July 30, 2001 with State Street Bank and Trust Company, as collateral agent (the "Collateral Agent"), on behalf of Wells Fargo Bank, National Association, as administration agent under the Company's bank credit facility, the financial institutions which from time to time are parties to the credit facility as lenders thereunder (collectively, the "Lenders") and the Noteholders, pursuant to which the Company offered as collateral security for the senior notes the pledge and grant by the Company and each subsidiary of a security interest in and lien upon all of its personal property assets including, without limitation, all accounts receivable, intellectual property rights and shares of capital stock of the Company's subsidiaries. Such security interests shall be a first priority security interest to the extent such interests cover accounts receivable of the Company and each subsidiary and, as to other items of collateral, shall have a priority as mutually agreed by the Noteholders and the Lenders pursuant to an intercreditor agreement among such parties and the Collateral Agent dated as of July 30, 2001. In addition, all obligations of the Company under the credit facility and the note purchase agreements are guaranteed by the subsidiaries. The Amendment also provides for optional or mandatory prepayments, as the case may be, upon the occurrence of certain events including, but not limited to, a change in control, transfer of property or issuance of equity securities of the Company. In addition, the Amendment provides that the Company shall deliver certain financial statements within 30 days of the end of each calendar month as well as an officer's certificate in connection with the delivery of financial statements for the last month of each fiscal quarter of the Company. Also as consideration for the Amendment and waiver by the Noteholders, the Company paid an amendment fee to the Noteholders of $200,000 in the aggregate, as well as fees and expenses of the Noteholders' special counsel. The Company also shall pay on June 15, 2002 a supplemental note fee of $250,000, which amount shall be waived if the Company has paid all amounts due and outstanding under the note purchase agreements prior to such date. Also pursuant to the Amendment, certain financial covenants of the Company were modified. Also in conjunction with the Amendment, the Company entered into a Fourth Amendment to Amended and Restated Credit Agreement with the Lenders dated as of September 4, 2001 in order to make conforming changes with respect to the collateralization transaction described above. As of September 30, 2001 the Company had outstanding approximately $29.1 million of its senior secured notes: $4.1 million due in a single payment in September 2003 related to the series A secured notes and $25 million related to the series B secured notes with a final payment due no later than September 2008. The Company's revolving credit facility and note purchase agreements contain certain restrictive covenants, including certain debt ratios and restrictions on the sale of capital assets. As of September 30, 2001, the Company was in compliance with such covenants. 11 Note 6. Segment Reporting Based on the types of services offered to customers, the Company has identified two reportable operating segments: commercial staffing and information technology ("IT"). The commercial staffing segment provides staffing services to companies by furnishing temporary clerical, industrial, light-industrial, technical and professional and permanent placement services. The IT segment provides temporary and contract-to-hire staffing services (including computer programming, system design, analysis and administration, network and systems management and software and documentation development). Information concerning continuing operations by operating segment for the 13- and 39-week periods ended September 30, 2001 and October 1, 2000 is as follows (in thousands): Segment Operations (unaudited) 13 Weeks Ended 39 Weeks Ended ----------------------------------------- ---------------------------------------- September 30, 2001 October 1, 2000 September 30, 2001 October 1, 2000 ---------------------- ----------------- --------------------- ----------------- Service revenues (unaudited) (unaudited) (unaudited) (unaudited) Commercial $ 63,715 $ 73,470 $ 181,433 $ 212,665 IT 5,945 13,434 24,541 39,977 Other -- -- -- (14) ----------------------------------------- --------------------- ----------------- $ 69,660 $ 86,904 $ 205,974 $ 252,628 ----------------------------------------- --------------------- ----------------- (Loss) income from operations Commercial $ 2,097 $ 3,730 $ 4,611 $ 9,299 IT (33,048) 1,305 (33,062) 1,428 Other (unallocated) (886) (816) (2,342) (3,188) ----------------------------------------- --------------------- ----------------- $ (31,837) $ 4,219 $ (30,793) $ 7,539 ----------------------------------------- --------------------- ----------------- Segment Assets September 30, 2001 December 31, 2000 ---------------------- --------------------- Identifiable assets (unaudited) (unaudited) Commercial $ 82,036 $ 94,901 IT 15,128 60,423 Other (unallocated) 8,237 6,064 ---------------------- --------------------- $ 105,401 $ 161,388 ---------------------- --------------------- 12 Note 7. Restructuring Charges To align staff costs and branch office requirements with existing revenue volume, the Company is streamlining its corporate structure and consolidating and/or eliminating branch offices in under-performing markets. During the 13-week period ended September 30, 2001, the Company recorded a restructuring charge of approximately $204,000 related primarily to the closure or consolidation of seven unprofitable branch offices and the Company's estimate of future lease costs to be incurred in relation to those offices, severance charges related to the elimination of various operational positions and certain legal costs related to refinancing the Company's credit facility and senior note agreements as discussed in Note 5. During the 39-week period ended September 30, 2001, the Company recorded a restructuring charge of approximately $1.4 million related primarily to the closure or consolidation of 20 unprofitable branch offices, as well as severance charges related to the elimination of various operational and senior level positions. The Company is endeavoring to reduce potential future lease payments by (i) transferring the lease liability to other tenants, (ii) subleasing the abandoned facilities or (iii) negotiating discounted buyouts of the lease contracts. Consequently, the Company's estimates may change based on its ability to effectively reduce such future lease payments. Of the approximately $1.4 million the Company has incurred in restructuring charges, approximately $900,000 has been paid out in the form of severance and benefits, lease payments and refinancing costs on the Company's credit facility and note agreements. The remaining estimated net lease payments and accrued severance payments, totaling approximately $535,000, are reflected in the condensed consolidated balance sheet as accrued liabilities. Note 8. Deferred Income Taxes The components of the deferred income tax assets and liabilities at September 30, 2001 and December 31, 2000 are as follows (in thousands): September 30, December 31, 2001 2000 ---------------- -------------------- Deferred income tax assets: Intangibles amortization $ 8,260 $ -- Depreciation 586 534 Workers' compensation reserves 2,048 2,068 Allowance for doubtful accounts 2,380 1,339 Government sponsored tax credits carryforward 1,742 1,300 Accrued liabilities 798 912 Federal and state net operating loss carryforwards 2,715 900 Other 1,048 697 ---------------- -------------------- 19,577 7,750 ---------------- -------------------- Less: valuation allowance (10,896) -- ---------------- -------------------- 8,681 7,750 ---------------- -------------------- Deferred income tax liabilities: Intangibles amortization -- (2,050) Other (716) (500) ---------------- -------------------- (716) (2,550) ---------------- -------------------- Net deferred income tax asset $ 7,965 $ 5,200 ---------------- -------------------- Balance sheet classification: Current asset less valuation allowance of $4,341 and $0, respectively $ 3,408 $ 5,852 Long-term asset less valuation allowance of $6,555 and $0, respectively 4,557 -- Long-term liability -- (652) ---------------- -------------------- $ 7,965 $ 5,200 ---------------- -------------------- 13 The Company recorded a valuation allowance of approximately $10.9 million against the net deferred tax assets as of September 30, 2001. In recording the valuation allowance, management considered whether it is more likely than not that some or all of the deferred tax assets will be realized. This analysis included: considering scheduled reversals of deferred tax liabilities; projected future taxable income; carryback potential; and tax planning strategies. The Company's net deferred tax assets as of September 30, 2001 were approximately $8.0 million. Although realization of the net deferred tax assets is not assured, the Company believes that it is more likely than not that its future taxable income will be sufficient to realize the net deferred tax assets. Assuming an effective tax rate of 40%, the minimum amount of future taxable income that would have to be generated would be approximately $20 million. It is possible that the Company's estimates could change in the near term and it may become necessary to increase the valuation allowance in future periods, which would adversely affect the Company's results of operations. Note 9. Non-Cash Transactions During fiscal 2000, the Company paid approximately $1.2 million for an investment of 12.5% of the outstanding common stock of BioLynx, Inc. ("BioLynx"), an early stage enterprise that is developing a system of time and attendance reporting through the Internet. The investment was included as other long-term assets in the Company's consolidated balance sheet as of December 31, 2000 using the cost method. During the 39-week period ended September 30, 2001, as a result of a strategic shift in market development by the management of BioLynx, the Company determined to divest its investment in BioLynx. In exchange and as consideration for the Company's common stock holdings, BioLynx agreed to a perpetual royalty-free license for certain technology (including all proprietary software and related intellectual property and all source and object codes utilized to develop the product) used by the Company. Management has estimated the technology value to approximate its investment in BioLynx. As such, the investment was reclassified from other long-term assets to property, plant and equipment and is being amortized over three years. Note 10. Legal Matters In the ordinary course of its business, the Company is periodically threatened with or named as a defendant in various lawsuits or administrative proceedings. The Company maintains insurance in such amounts and with such coverage and deductibles as management believes to be reasonable and prudent. The principal risks covered by insurance include workers' compensation, personal injury, bodily injury, property damage, errors and omissions, fidelity losses, employer practices liability and general liability. On April 11, 2001, Royalty Carpet Mills, Inc. ("Royalty") filed a complaint against Inteliant Corporation ("Inteliant") for breach of contract for services to be provided by Inteliant and professional negligence (the "Complaint") in the state of California. The Complaint requests unspecified damages, consequential damages, and attorneys' fees and costs. To date, Royalty has not quantified the precise amount of damages it is seeking from Inteliant, but has informed Inteliant that it will be seeking damages of approximately $1.9 million. Inteliant denies the allegations set forth in the Complaint and is seeking to recover in excess of $150,000 that Inteliant claims Royalty owes to Inteliant. The case is proceeding with discovery, with the trial currently set to commence in August 2002. Inteliant believes that it is insured against any potential liability for the claims filed by Royalty under its general liability coverage and has tendered defense of Royalty's lawsuit to its insurance carrier. While its insurance carrier has reserved its right to assert certain policy exclusions against Inteliant, which the insurance carrier contends exclude claims based upon an (i) express or implied warranty or guarantee, (ii) breach of contract with respect to any agreement to perform work for a specified fee, and (iii) claims for bodily injury or property damage, Inteliant presently believes that the claims asserted by Royalty against Inteliant are not only without merit, but that any judgment that potentially might be entered against Inteliant is covered in whole or in substantial part by its policy with the insurance carrier. There is no other pending litigation that the Company currently anticipates will have a material adverse effect on the Company's financial condition or results of operations. 14 Note 11. Recent Accounting Pronouncements In August 2001, the Financial Accounting Standards Board issued SFAS No. 144, Accounting for Impairment of Long-lived Assets. The new standard supercedes SFAS No. 121, Accounting for the Impairment of Long-lived Assets and for Long-lived Assets to be Disposed of. Although retaining many of the fundamental recognition and measurement provisions of SFAS No. 121, the new rules significantly change the criteria that would have to be met to classify an asset as held-for-sale. The new standard also supercedes the provisions of Accounting Principles Board No. 30, Reporting the Results of Operations--Reporting the Effects of Disposal of a Segment of a Business, and Extraordinary, Unusual and Infrequently Occurring Events and Transactions, and will require expected future operating losses from discontinued operations to be displayed in discontinued operations in the period(s) in which the losses are incurred, rather than as of the measurement date as presently required. The provisions of SFAS No. 144 are effective for financial statements beginning after December 15, 2001 but allow for earlier application. The Company is currently assessing the impact the adoption of these provisions will have on the Company's financial position and results of operations. 15 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations The following discussion and analysis should be read in conjunction with the condensed consolidated financial statements of the Company and notes thereto appearing elsewhere in this report. The Company's fiscal year consists of a 52- or 53-week period ending on the Sunday closest to December 31. Business Segments Based on the types of services offered to customers, the Company has identified two reportable operating segments: commercial staffing and information technology ("IT"). The commercial staffing segment provides staffing services to companies by furnishing temporary clerical, industrial, light-industrial, technical and professional and permanent placement services. The IT segment provides temporary and contract-to-hire staffing services (including computer programming, system design, analysis and administration, network and systems management and software and documentation development). Results of Operations The following table sets forth, for the periods indicated, the percentage relationship to service revenues of selected income statement items for the Company on a consolidated basis and by operating segment: 13 Weeks Ended 39 Weeks Ended ------------------------------------------------------------------------- Consolidated September 30, October 1, 2000 September 30, October 1, 2000 2001 2001 ----------------- ---------------- ---------------- ----------------- Service revenues 100.0% 100.0% 100.0% 100.0% Direct cost of services 79.8 76.8 79.0 77.5 ----------------- ---------------- ---------------- ----------------- Gross profit 20.2 23.2 21.0 22.5 ----------------- ---------------- ---------------- ----------------- Operating expenses: Selling, general and administrative expenses 17.5 17.1 18.0 18.2 Restructuring charges 0.3 -- 0.7 -- Intangibles amortization 1.4 1.2 1.4 1.3 Loss on impairment of intangibles 46.7 -- 15.8 -- ----------------- ---------------- ---------------- ----------------- Total operating expenses 65.9 18.3 35.9 19.5 ----------------- ---------------- ---------------- ----------------- (Loss) income from operations (45.7%) 4.9% (14.9%) 3.0% ----------------- ---------------- ---------------- ----------------- Commercial Staffing Segment Service revenues 100.0% 100.0% 100.0% 100.0% Direct cost of services 80.5 78.7 80.1 78.8 ----------------- ---------------- ---------------- ----------------- Gross profit 19.5 21.3 19.9 21.2 ----------------- ---------------- ---------------- ----------------- Operating expenses: Selling, general and administrative expenses 15.1 15.4 15.6 15.9 Restructuring charges 0.3 -- 0.8 -- Intangible amortization 0.8 0.8 0.9 0.9 ----------------- ---------------- ---------------- ----------------- Total operating expenses 16.2 16.2 17.3 16.8 ----------------- ---------------- ---------------- ----------------- Income from operations 3.3% 5.1 2.6% 4.4% ----------------- ---------------- ---------------- ----------------- 16 13 Weeks Ended 39 Weeks Ended ---------------------------------- --- ---------------------------------- September 30, October 1, 2000 September 30, October 1, 2000 2001 2001 ----------------- ---------------- ---------------- ----------------- IT Segment Service revenues 100.0% 100.0% 100.0% 100.0% Direct cost of services 73.3 66.4 70.6 70.4 ----------------- ---------------- ---------------- ----------------- Gross profit 26.7 33.6 29.4 29.6 ----------------- ---------------- ---------------- ----------------- Operating expenses: Selling, general and administrative expenses 28.2 20.7 26.3 22.9 Intangible amortization 7.3 3.2 5.3 3.1 Loss on impairment of intangibles 547.1 -- 132.5 -- ----------------- ---------------- ---------------- ----------------- Total operating expenses 582.6 23.9 164.1 26.0 (Loss) income from operations (555.9%) 9.7% (134.7%) 3.6% ----------------- ---------------- ---------------- ----------------- Discontinued Operations On December 29, 2000, Inteliant Corporation, a wholly owned subsidiary of the Company, sold to Herrick Douglass ("HD") its consulting division and related tangible and intangible assets. The consulting division sold to HD consisted of a full suite of information technology consulting, e-business and telecommunication services, which services were marketed to Fortune 1000, mid-tier and early stage companies, government agencies and educational institutions. As part of the sale of the consulting division, the Company agreed to extend a one year subordinated loan to HD of up to a maximum of $3.5 million to meet HD's operating needs. The promissory note from HD evidencing the loan bore interest at 10% per annum on any outstanding principal and was due and payable on or before December 31, 2001. The note was amended in May 2001 to provide for an accumulated interest payment on December 31, 2001, with the principal balance to be paid in 36 monthly installments beginning in January 2002 at an annual interest rate of 12%. As of September 30, 2001, the Company had advanced to HD approximately $3.4 million. Additionally, the Company has established a $3.4 million bad debt reserve to reflect the Company's belief that it will not receive the balance due on the note issued by HD. The Company also has written off as uncollectible approximately $1.4 million in accounts receivable retained in the transaction. Consolidated Service Revenues: Service revenues for the 13-week period ended September 30, 2001 were $69.7 million, a decrease of $17.2 million, or 19.8%, compared to service revenues of $86.9 million for the 13-week period ended October 1, 2000. For the 39-week period ended September 30, 2001, service revenues were $206.0 million, compared to service revenues of $252.6 million for the 39-week period ended October 1, 2000, a decrease of $46.6 million, or 18.4%. The Company experienced an overall reduction in all revenue categories due primarily to a general economic slowdown. Additionally, the Company has experienced significant underperformance in markets servicing predominately IT-oriented clients and expects to see a continued softening in these markets. Gross Profit: The Company defines gross profit as service revenues less the cost of providing services, which includes wages and permanent placement commissions, employer payroll taxes (FICA, unemployment and other general payroll taxes), workers' compensation costs related to temporary associates and permanent placement counselors and other temporary payroll benefits; costs related to independent contractors utilized by the Company; and other direct costs. Gross profit for the 13-week periods ended September 30, 2001 and October 1, 2000 was $14.0 million and $20.1 million, respectively, a decrease of $6.1 million, or 30.3%. For the 13-week periods ended September 30, 2001 and October 1, 2000, gross profit margin was 20.2% and 23.2%, respectively. Gross profit for the 39-week periods ended September 30, 2001 and October 1, 2000 was $43.3 million and $56.8 million, respectively, a decrease of $13.5 million, or 23.8%. For the 39-week periods ended September 30, 2001 and October 1, 2000, gross profit margin was 21.0% and 22.5%, respectively. The decrease in gross margin percentage between the comparable periods was primarily the result of a reduction in higher margin permanent placement business in the commercial staffing segment as well as increased pricing competition for staffing services. Additionally, the Company continued to see a deterioration in margins as a result of the substantial downturn in the IT sector of the economy and the resulting significant layoffs due to lower demand. 17 Operating Expenses: Operating expenses include, among other things, staff compensation, rent, recruitment and retention of consultants and temporary associates, costs associated with opening new offices, depreciation, intangible amortization and advertising. Selling, general and administrative expenses, as a percentage of revenues, for the 13-week period ended September 30, 2001 increased slightly to 17.5% from 17.1% for the 13-week period ended October 1, 2000. For the 39-week period ended September 30, 2001, selling, general and administrative expenses, as a percentage of revenue, were 18.0%, compared to 18.2% for the 39-week period ended October 1, 2000. Restructuring charges for the 13-week period ended September 30, 2001 added approximately 0.3% in additional operating expenses, while restructuring charges for the 39-week period ended September 30, 2001 added approximately 0.7% in additional operating expenses. The restructuring charges in both periods were the result of the closure or consolidation of unprofitable branch offices and related costs, the Company's estimate of future lease costs to be incurred in relation to those offices, severance charges related to the elimination of various operational and senior level management positions and certain legal costs related to refinancing the Company's credit facility and senior note agreements. Long-lived assets, including goodwill and other intangible assets, are reviewed for impairment whenever events or changes in circumstances indicate that the book value of the asset may not be recoverable. The Company evaluates, at each balance sheet date, whether events or circumstances have occurred that indicates possible impairment. The Company uses an estimate of the future undiscounted net cash flows of the related asset over the remaining life in measuring whether the assets are recoverable. When such estimate of the future undiscounted cash flows is less than the carrying amount of intangibles, a potential impairment exists. During fiscal 2001, the Company experienced a significant downturn in the operations of Inteliant. The Company implemented a plan to reduce operating costs and increase profitability. However, during the 13-week period ended September 30, 2001, several companies that had been acquired by Inteliant experienced a greater than 50 percent reduction in revenues, a significant reduction in billable hours and the loss of certain customers. Accordingly, the Company evaluated projected non-discounted cash flows in light of estimated operations and determined that the book value of such assets had been impaired. The fair value of the assets was determined using an independent valuation that considered all possible cash flows for the continued use and ultimate disposition of such assets. Consequently, during the 13-week period ended September 30, 2001, the Company recorded a non-cash charge to operations of approximately $32.5 million to write down goodwill and certain other intangible assets to their estimated realizable value. Income from Operations: Income from operations, excluding the loss on impairment of intangible assets, for the 13-week period ended September 30, 2001 was $0.7 million, a decrease of $3.5 million, compared to income from operations, excluding the loss on impairment of intangible assets, of $4.2 million for the 13-week period ended October 1, 2000. Operating margin, excluding the loss on impairment of intangible assets, as a percentage of revenues was 1.0% for the 13-week period ended September 30, 2001, compared to 4.9% for the 13-week period ended October 1, 2000. Income from operations, excluding the loss on impairment of intangible assets, for the 39-week period ended September 30, 2001 was approximately $1.7 million, a decrease of $5.8 million, compared to income from operations, excluding the loss on impairment of intangible assets, of $7.5 million for the 39-week period ended October 1, 2000. Operating margin, as a percentage of revenues, excluding the loss on impairment of intangible assets, was 0.9% for the 39-week period ended September 30, 2001, compared to 3.0% for the 39-week period ended October 1, 2000. The decrease in operating margin was due primarily to the decrease in the Company's gross margins coupled with the modest increase in selling, general and administrative expenses as a percentage of revenue and additional restructuring charges. Other Expense: Other expense decreased approximately 31.2%, from approximately $1.0 million for the 13-week period ended October 1, 2000 to $0.8 million for the 13-week period ended September 30, 2001. For the 39-week period ended September 30, 2001, other expense was approximately $2.2 million, a decrease of approximately $0.9 million, or 28.3% from approximately $3.1 million for the 39-week period ended October 1, 2000. The decrease was due primarily to a decline in interest expense as a result of a reduction in interest rates charged on the credit facility coupled with lower debt carried by the Company. 18 Income Taxes: For the 13-week period ended September 30, 2001, the Company had a federal and state income tax benefit on income from continuing operations of approximately 1.5% on a pre-tax loss of approximately $32.6 million, compared to an effective combined tax rate of 40.4% for the 13-week period ended October 1, 2000. During the 39-week period ended September 30, 2001, the Company recognized a tax benefit of approximately 2.0% on a pre-tax loss of approximately $33.0 million. The tax benefit was due primarily to the net loss from operations incurred by the Company. The Company recorded a valuation allowance of approximately $10.9 million against the net deferred tax assets as of September 30, 2001. In recording the valuation allowance, management considered whether it is more likely than not that some or all of the deferred tax assets will be realized. This analysis included: considering scheduled reversals of deferred tax liabilities; projected future taxable income; carryback potential; and tax planning strategies. The Company's net deferred tax assets as of September 30, 2001 were approximately $8.0 million. Although realization of the net deferred tax assets is not assured, the Company believes that it is more likely than not that its future taxable income will be sufficient to realize the net deferred tax assets. Assuming an effective tax rate of 40%, the minimum amount of future taxable income that would have to be generated would be approximately $20.0 million. It is possible that the Company's estimates could change in the near term and it may become necessary to increase the valuation allowance in future periods, which would adversely affect the Company's results of operations. Commercial Staffing Segment Service Revenues: Service revenues generated from temporary assignments are recognized as income at the time service is provided, while service revenues generated from permanent placement services are recognized at the time the customer agrees to hire a candidate supplied by the Company. Service revenues for the commercial staffing segment were $63.7 million for the 13-week period ended September 30, 2001, compared to $73.5 million for the 13-week period ended October 1, 2000, a decrease of $9.8 million, or 13.3%. For the 39-week period ended September 30, 2001, service revenues for the commercial staffing segment were $181.4 million, a decrease of $31.3 million, or 14.7%, compared to services revenues of $212.7 million for the 39-week period ended October 1, 2000. The decrease in revenues was generally consistent with the general economic slowdown and the resulting lower demand for the Company's services. The Company also has seen a significant decrease in permanent placement revenues. Gross Profit: Gross profit margin was 19.5% for the 13-week period ended September 30, 2001, compared to 21.3% for the 13-week period ended October 1, 2000. Gross profit margin was 19.9% for the 39-week period ended September 30, 2001, compared to 21.2% for the 39-week period ended October 1, 2000. The decrease in gross profit margin was primarily related to a reduction in higher margin permanent placement business coupled with increased pricing competition for staffing services due to the general economic slowdown. Operating Expenses: Selling, general and administrative expenses as a percentage of service revenues were 15.1 % and 15.4% for the 13-week periods ended September 30, 2001 and October 1, 2000, respectively; intangible amortization as a percentage of service revenues was 0.8% for each of the 13-week periods ended September 30, 2001 and October 1, 2000. For the 39-week periods ended September 30, 2001 and October 1, 2000, selling, general and administrative expenses as a percentage of revenues were 15.6 % and 15.9%, respectively. During the 13- and 39-week periods ended September 30, 2001, the Company continued to evaluate under-performing offices and markets in an effort to eliminate additional operating expenses. The Company recognized restructuring charges of approximately $0.2 million and $1.4 million, respectively, primarily related to additional lease costs incurred with exiting or subleasing the Company's contractual lease obligations on closed facilities, as well as severance charges related to the elimination of several operational positions and senior level management positions. The Company anticipates that it will continue to evaluate under-performing operations and make additional changes as needed. Income from Operations: Operating margin for the 13-week period ended September 30, 2001 was 3.3%, compared to 5.1% for the 13-week period ended October 1, 2000. For the 39-week period ended September 30, 2001, operating margin was 2.6%, compared to 4.4% for the 39-week period ended October 1, 2000. The decrease in operating margin was due largely to the decrease in gross profit margin, coupled with the increase in operating expenses associated with restructuring charges. 19 IT Segment Service Revenues: Service revenues for the 13-week period ended September 30, 2001 were $5.9 million, a decrease of $7.5 million, compared to service revenues of $13.4 million for the 13-week period ended October 1, 2000. Service revenues for the 39-week period ended September 30, 2001 were $24.5 million, a decrease of $15.5 million, compared to service revenues of $40.0 million for the 39-week period ended October 1, 2000. The decrease in service revenues was generally consistent with the general economic slowdown and more specifically with the sharper downturn in the IT sector of the economy and the resulting lower demand for the segment's services. Gross Profit: Gross profit margin for the 13-week period ended September 30, 2001 was 26.7%, compared to 33.6% for the 13-week period ended October 1, 2000. The decrease in gross profit percentage was due primarily to a sharp decline in some of the IT segment's higher margin specialty business. Gross profit margin for the 39-week period ended September 30, 2001 was 29.4%, substantially similar to the gross profit margin of 29.6% for the 39-week period ended October 1, 2000. Operating Expenses: Selling, general and administrative expenses, excluding intangible amortization, as a percentage of service revenues were 28.2 % and 20.7% for the 13-week periods ended September 30, 2001 and October 1, 2000, respectively. Selling, general and administrative expenses, excluding intangible amortization, as a percentage of service revenues were 26.3 % and 22.9% for the 39-week periods ended September 30, 2001 and October 1, 2000, respectively. The increase was due primarily to increased credit losses due to the downturn in the IT sector. Intangible amortization as a percentage of revenues was 7.3 % for the 13-week period ended September 30, 2001 and 3.2% for the 13-week period ended October 1, 2000. Intangible amortization as a percentage of revenues was 5.3 % for the 39-week period ended September 30, 2001 and 3.1% for the 39-week period ended October 1, 2000. The increase in intangible amortization as a percentage of revenues was due primarily to the reduction in service revenues. Long-lived assets, including goodwill and other intangible assets, are reviewed for impairment whenever events or changes in circumstances indicate that the book value of the asset may not be recoverable. The Company evaluates, at each balance sheet date, whether events or circumstances have occurred that indicate possible impairment. The Company uses an estimate of the future undiscounted net cash flows of the related asset over the remaining life in measuring whether the assets are recoverable. When such estimate of the future undiscounted cash flows is less than the carrying amount of intangibles, a potential impairment exists. During fiscal 2001, the Company experienced a significant downturn in the operations of Inteliant. The Company implemented a plan to reduce operating costs and increase profitability. However, during the 13-week period ended September 30, 2001, several companies that had been acquired by Inteliant experienced a greater than 50 percent reduction in revenues, a significant reduction in billable hours and the loss of certain customers. Accordingly, the Company evaluated projected non-discounted cash flows in light of estimated operations and determined that the book value of such assets had been impaired. The fair value of the assets was determined using an independent valuation that considered all possible cash flows for the continued use and ultimate disposition of such assets. Consequently, during the 13-week period ended September 30, 2001, the Company recorded a non-cash charge to operations of approximately $32.5 million to write down goodwill and certain other intangible assets to their estimated realizable value. Loss from Operations: The operating margin, excluding the loss on impairment of intangibles, was (8.8%) for the 13-week period ended September 30, 2001, compared to an operating margin of 9.7% for the 13-week period ended October 1, 2000. The operating margin was (2.2%) for the 39-week period ended September 30, 2001, compared to an operating margin of 3.6% for the 39-week period ended October 1, 2000. The decrease in income from operations was due primarily to the decrease in gross profit coupled with the increase in operating expenses as a percentage of revenue. Liquidity and Capital Resources For the 39-week period ended September 30, 2001, net cash provided by operating activities was $17.7 million, compared to $8.2 million for the 39-week period ended October 1, 2000. The change in operating cash flow was primarily a result of a net increase in cash provided from certain working capital components, primarily accounts receivable and income tax receivable. 20 The Company's investing activities for the 39-week period ended September 30, 2001 used approximately $5.9 million, compared to $7.0 million for the 39-week period ended October 1, 2000. The Company's investing activities used approximately $1.2 million to purchase property and equipment, approximately $2.2 million in acquisition earnouts and approximately $2.4 million for notes receivable issued during the 39-week period ended September 30, 2001. By comparison, the Company used approximately $1.2 million to purchase a 12.5% equity interest in BioLynx, Inc. common stock, $2.3 million to purchase property and equipment and approximately $3.3 million for acquisition earnouts during the 39-week period ended October 1, 2000. The Company's financing activities for the 39-week period ended September 30, 2001 used approximately $11.0 million, compared to using $2.3 million for the 39-week period ended October 1, 2000, primarily for payments, net of borrowings, on the Company's debt instruments. During fiscal 2001, the Company entered into a Third Amendment to Amended and Restated Credit Agreement (the "Credit Amendment") with Wells Fargo Bank Northwest, N.A. ("Wells Fargo") and Bank One, NA ("Bank One") (collectively, the "Lenders") to extend the Company's line of credit, which expired July 1, 2001. Pursuant to the Credit Amendment, the Company's line of credit was reduced from $30.0 million to $18.0 million, $8.0 million of which is available for borrowing in cash, with a maturity date of June 30, 2002, and $10.0 million of which is available under letters of credit to be issued solely as required by the Company's workers' compensation insurance providers, with a maturity date of January 1, 2003. Also pursuant to the Credit Amendment, certain financial covenants of the credit facility were modified. The Credit Amendment provides for borrowings at a federal reserve prime rate (6.0% as of September 30, 2001) plus 2.5 percentage points. The credit facility contains an annual commitment fee of three-eighths of one percent on any unused portion, payable quarterly. As of September 30, 2001 the Company had approximately $4.1 million outstanding under the credit facility. The Company also had letters of credit of $6.7 million outstanding for purposes of securing its workers' compensation premium obligation. Additionally, the credit facility provides for an additional fee of $250,000 unless the Lenders are paid in full and their credit commitment is terminated on or before June 15, 2002. On September 5, 2001, the Company entered into an Amendment No. 2 to Note Purchase Agreement (the "Amendment"), dated as of July 30, 2001, with the holders of its $5.0 million aggregate principal amount of Senior Notes, Series A, due September 1, 2003 and the holders of its $30.0 million aggregate principal amount of Senior Notes, Series B, due September 1, 2008 (collectively, the "Noteholders"), whereby the Noteholders waived the Company's temporary noncompliance with certain financial covenants under the Company's bank credit facility and the existing note purchase agreements with the Noteholders during the Company's fiscal quarter ended June 30, 2001. Pursuant to the Amendment, the Series A Notes bear interest at the rate of 8.72% per annum and any overdue payments bear interest at the greater of 10.72% and 2% over the prime rate of The First National Bank of Chicago, while the Series B Notes bear interest at the rate of 8.95% per annum and any overdue payments bear interest at the greater of 10.95% and 2% over the prime rate of The First National Bank of Chicago. The change in the interest rate charged on the senior notes is projected to have an annual impact of approximately $0.6 million on the Company's financial operations. In addition, as consideration for the Amendment, the Company and each of its subsidiaries entered into a security agreement dated as of July 30, 2001 with State Street Bank and Trust Company, as collateral agent (the "Collateral Agent"), on behalf of Wells Fargo Bank, National Association, as administration agent under the Company's bank credit facility, the financial institutions which from time to time are parties to the credit facility as lenders thereunder (collectively, the "Lenders") and the Noteholders, pursuant to which the Company offered as collateral security for the senior notes the pledge and grant by the Company and each subsidiary of a security interest in and lien upon all of its personal property assets including, without limitation, all accounts receivable, intellectual property rights and shares of capital stock of the Company's subsidiaries. Such security interests shall be a first priority security interest to the extent such interests cover accounts receivable of the Company and each subsidiary and, as to other items of collateral, shall have a priority as mutually agreed by the Noteholders and the Lenders pursuant to an intercreditor agreement among such parties and the Collateral Agent dated as of July 30, 2001. In addition, all obligations of the Company under the credit facility and the note purchase agreements are to be guaranteed by the subsidiaries. 21 The Amendment also provides for optional or mandatory prepayments, as the case may be, upon the occurrence of certain events including, but not limited to, a change in control, transfer of property or issuance of equity securities of the Company. In addition, the Amendment provides that the Company shall deliver certain financial statements within 30 days of the end of each calendar month as well as an officer's certificate in connection with the delivery of financial statements for the last month of each fiscal quarter of the Company. Also as consideration for the Amendment and waiver by the Noteholders, the Company paid an amendment fee to the Noteholders of $200,000 in the aggregate, as well as fees and expenses of the Noteholders' special counsel. The Company also shall pay on June 15, 2002 a supplemental note fee of $250,000, which amount shall be waived if the Company has paid all amounts due and outstanding under the note purchase agreements prior to such date. Also pursuant to the Amendment, certain financial covenants of the Company were modified. Also in conjunction with the Amendment, the Company entered into a Fourth Amendment to Amended and Restated Credit Agreement with the Lenders dated as of September 4, 2001 in order to make conforming changes with respect to the collateralization transaction described above. As of September 30, 2001 the Company had outstanding approximately $29.1 million of its senior secured notes: $4.1 million due in a single payment in September 2003 related to the series A secured notes and $25.0 million related to the series B secured notes with the final payment due no later than September 2008. The Company's revolving credit facility and note purchase agreements contain certain restrictive covenants including certain debt ratios and restrictions on the sale of capital assets. As of September 30, 2001, the Company was in compliance with such covenants. To align staff costs and branch office requirements with existing revenue volume, the Company is streamlining its corporate structure and consolidating and/or eliminating branch offices in under-performing markets. During the 13-week period ended September 30, 2001, the Company recorded a restructuring charge of approximately $204,000 related primarily to the closure or consolidation of seven unprofitable branch offices and the Company's estimate of future lease costs to be incurred in relation to those offices, severance charges related to the elimination of various operational positions and certain legal costs related to refinancing the Company's credit facility and senior note agreements as discussed in Note 5. During the 39-week period ended September 30, 2001, the Company recorded a restructuring charge of approximately $1.4 million related primarily to the closure or consolidation of 20 unprofitable branch offices, as well as severance charges related to the elimination of various operational and senior level positions. The Company is endeavoring to reduce potential future lease payments by (i) transferring the lease liability to other tenants, (ii) subleasing the abandoned facilities or (iii) negotiating discounted buyouts of the lease contracts. Consequently, the Company's estimates may change based on its ability to effectively reduce such future lease payments. Of the approximately $1.4 million the Company has incurred in restructuring charges, approximately $900,000 has been paid out in the form of severance and benefits, lease payments and refinancing costs on the Company's credit facility and note agreements. The remaining estimated net lease payments and accrued severance payments, totaling approximately $535,000, are reflected in the condensed consolidated balance sheet as accrued liabilities. Restructuring costs incurred to date and future anticipated restructuring charges have not had and are not expected to have a material impact on the liquidity or capital resources of the Company. The Company's amended credit facility matures in June 2002. Management believes that the present credit facility, together with cash reserves and cash flows from operations, will be sufficient to fund the Company's operations and meet debt service and capital expenditure requirements until June 2002. The Company intends to refinance its credit facility and the note purchase agreements prior to June 2002 in order to obtain sufficient capital to continue to fund the Company's operations after the expiration of the current credit facility. Although management is confident that new financing can be negotiated, there can be no assurance that the Company will be able to obtain sufficient funds at acceptable terms. If the Company were to experience a significant downturn in its business or fail to negotiate a new credit facility, additional capital would be required in order to continue operations Seasonality The Company's business follows the seasonal trends of its customers' businesses. Historically, the commercial staffing segment has experienced lower revenues in the first quarter with revenues accelerating during the second and third quarters and then slowing again during the fourth quarter. The IT segment does not experience the same level of seasonality generally associated with the commercial staffing segment. 22 Recent Accounting Pronouncements In June 2001 the Financial Accounting Standards Board issued Statement of Financial Accounting Standards No. 142 ("SFAS No. 142"), Goodwill and Other Intangible Assets, effective for the Company's fiscal years ending after December 30, 2001. With the adoption of SFAS No. 142, goodwill and intangible assets with indefinite lives are no longer subject to amortization. Rather, goodwill and intangible assets with indefinite lives will be subject to assessment for impairment by applying a fair-value-based test rather than an undiscounted cash flow approach currently used by the Company. Additionally, under the new rules, an acquired intangible asset should be separately recognized if the benefit of the intangible asset is obtained through contractual or other legal rights, or if the intangible asset can be sold, transferred, licensed, rented or exchanged; unless the intangible assets identified have an indefinite life, those assets will be amortized over their useful life. Assets of the Company that have been separately identified include, but are not limited to, trademarks and trade names, non-compete agreements and customer lists. Under SFAS No. 142 the Company will continue to amortize existing goodwill and intangible assets through the end of its current fiscal year. However, any new goodwill acquired subsequent to June 30, 2001 will not be amortized. Other separately identified intangible assets acquired subsequent to June 30, 2001 may be amortized over their useful life depending on whether or not they have a definite life. In addition to discontinuing amortization of existing goodwill and other intangible assets with indefinite lives, the Company anticipates adoption of SFAS No. 142 could result in an impairment of a significant portion of the existing goodwill and assets with an indefinite life currently carried on the balance sheet when subjected to a fair-value-based test. However, the Company is assessing SFAS No. 142 and has not yet quantified the impact adoption will have on its results of operations or financial position. For the 39- week period ended September 30, 2001, amortization related to goodwill was approximately $2.9 million. In August 2001, the Financial Accounting Standards Board issued SFAS No. 144, Accounting for Impairment of Long-lived Assets. The new standard supercedes SFAS No. 121, Accounting for the Impairment of Long-lived Assets and for Long-lived Assets to be Disposed of. Although retaining many of the fundamental recognition and measurement provisions of SFAS No. 121, the new rules significantly change the criteria that would have to be met to classify an asset as held-for-sale. The new standard also supercedes the provisions of Accounting Principles Board No. 30, Reporting the Results of Operations--Reporting the Effects of Disposal of a Segment of a Business, and Extraordinary, Unusual and Infrequently Occurring Events and Transactions, and will require expected future operating losses from discontinued operations to be displayed in discontinued operations in the period(s) in which the losses are incurred, rather than as of the measurement date as presently required. The provisions of SFAS No. 144 are effective for financial statements beginning after December 15, 2001 but allow for earlier application. The Company is currently assessing the impact the adoption of these provisions will have on the Company's financial position and results of operations. Forward-looking Statements Statements contained in this report which are not purely historical are "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. All forward-looking statements involve risks and uncertainties. Forward-looking statements contained in this report include statements regarding the Company's opportunities, existing and proposed service offerings, market opportunities, expectations, goals, revenues, financial performance, strategies and intentions for the future and are indicated by the use of words such as "believe," "expect," "intend," "anticipate," "likely," "plan" and other words of similar meaning. All forward-looking statements included in this report are made as of the date hereof and are based on information available to the Company as of such date. The Company assumes no obligation to update any forward-looking statement. Readers are cautioned that all forward-looking statements involve risks, uncertainties and other factors that could cause the Company's actual results to differ materially from those anticipated in such statements, including but not limited to the Company's ability to implement its business strategy, which, in turn, is dependent upon a number of factors, including: the availability of working capital to support growth; failure of the Company to secure adequate financing to continue to fund its current operations; plans to integrate the Company's offering of IT services; the Company's ability to integrate the operations of acquired businesses; management's ability and resources to implement its business strategy; the Company's ability to attract and retain the staff, temporary and other employees needed to implement the Company's business plan and meet customer needs; and the successful hiring, training and retention of qualified field management. Future results also could be affected by other factors associated with the operation of the Company's business, including: the Company's response to existing and emerging competition; demand for the Company's services; the Company's ability to maintain profit margins in the face of pricing pressures; the Company's efforts to develop and maintain customer and employee relationships; economic fluctuations; employee-related costs; and the unanticipated results of future litigation. 23 Item 3. Qualitative and Quantitative Disclosures About Market Risk The Company is exposed to interest rate changes primarily in relation to its revolving credit facility and its senior secured notes. The Company's interest rate risk management objective is to limit the impact of interest rate changes on earnings and cash flows and to lower its overall borrowing costs. The Company's senior debt placement bears interest at a fixed interest rate. For fixed rate debt, interest rate changes generally affect the fair value of the debt, but not the earnings or cash flows of the Company. Changes in the fair market value of fixed rate debt generally will not have a significant impact on the Company unless the Company is required to refinance such debt. Revolving Credit Facility: The Company's credit facility bears interest at a federal reserve prime rate plus 2.5%; at September 30, 2001, such prime rate was 6.0%. For the 13-week period ended September 30, 2001, the Company had approximately $4.1 million in advances outstanding under the revolving credit facility. Senior Notes: For the 39-week period ended September 30, 2001, the Company's outstanding borrowings on the senior notes were $29.1 million, with a weighted average fixed interest rate of 8.92%. The estimated fair value of the obligations on the senior notes, using a discount rate of 8.5% over the expected maturities of the obligations, is approximately $29.5 million. The fair value of the Company's senior notes is estimated by discounting expected cash flows at a federal reserve prime rate, 6.0% at September 30, 2001, plus 2.5%. If the discount rate were to increase by 10% to 9.4%, the estimated fair value of the obligation on the unsecured notes would be approximately $28.7 million. If the discount rate were to decrease by 10% to 7.7%, the estimated fair value of the obligation on the unsecured notes would be approximately $30.1 million. 24 PART II - OTHER INFORMATION Item 1. Legal Proceedings In the ordinary course of its business, the Company is periodically threatened with or named as a defendant in various lawsuits or administrative proceedings. The Company maintains insurance in such amounts and with such coverage and deductibles as management believes to be reasonable and prudent. The principal risks covered by insurance include workers' compensation, personal injury, bodily injury, property damage, errors and omissions, fidelity losses, employer practices liability and general liability. On April 11, 2001, Royalty Carpet Mills, Inc. ("Royalty") filed a complaint against Inteliant Corporation ("Inteliant") for breach of contract for services to be provided by Inteliant and professional negligence (the "Complaint") in the state of California. The Complaint requests unspecified damages, consequential damages, and attorneys' fees and costs. To date, Royalty has not quantified the precise amount of damages it is seeking from Inteliant, but has informed Inteliant that it will be seeking damages of approximately $1.9 million. Inteliant denies the allegations set forth in the Complaint and is seeking to recover in excess of $150,000 that Inteliant claims Royalty owes to Inteliant. The case is proceeding with discovery, with the trial currently set to commence in August 2002. Inteliant believes that it is insured against any potential liability for the claims filed by Royalty under its general liability coverage and has tendered defense of Royalty's lawsuit to its insurance carrier. While its insurance carrier has reserved its right to assert certain policy exclusions against Inteliant, which the insurance carrier contends exclude claims based upon (i) an express or implied warranty or guarantee, (ii) a breach of contract with respect to any agreement to perform work for a specified fee, and (iii) claims for bodily injury or property damage, Inteliant presently believes that the claims asserted by Royalty against Inteliant are not only without merit, but that any judgment that potentially might be entered against Inteliant is covered in whole or in substantial part by its policy with the insurance carrier. There is no other pending litigation that the Company currently anticipates will have a material adverse effect on the Company's financial condition or results of operations. Item 4. Submission of Matters to a Vote of Security Holders On May 18, 2001, the Company held its Annual Meeting of Shareholders (the "Annual Meeting"). At the Annual Meeting, the shareholders of the Company elected three directors of the Company, JoAnn W. Wagner, Jack A. Henry and Brad L. Stewart, each of whom was elected to serve until the 2004 annual meeting of the Company's shareholders. With respect to the election of directors, there were 11,942,190 votes cast in favor of the election of Ms. Wagner, 12,303,013 votes cast in favor of the election of Mr. Henry and 11,956,839 votes cast in favor of the election of Mr. Stewart. In addition to the election of Ms. Wagner and Messrs. Henry and Stewart, Stanley R. deWaal and Randolph K. Rolf continue to serve as directors of the Company, with terms expiring at the Company's 2002 annual meeting of shareholders, and R. Thayne Robson and Thomas K. Sansom continue to serve as directors of the Company, with terms expiring at the Company's 2003 annual meeting of the Company's shareholders. Additionally, the shareholders of the Company approved a proposal to ratify the appointment of Arthur Andersen LLP as independent auditors of the Company for the year ending December 30, 2001. The number of votes cast in favor of the proposal was 12,323,089, the number of votes opposed was 24,144 and the number of abstentions and broker non-votes was 18,400. Item 6. Exhibits and Reports on Form 8-K. a) None. b) Current Report on Form 8-K dated October 5, 2001, Other Events. 25 SIGNATURES ---------- Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. SOS STAFFING SERVICES, INC. Dated: November 14, 2001 /s/ JoAnn W. Wagner JoAnn W. Wagner Chairman, President and Chief Executive Officer Dated: November 14, 2001 /s/Kevin Hardy Kevin Hardy Senior Vice President and Chief Financial Officer 26