UNITED STATES SECURITIES AND EXCHANGE COMMISSION WASHINGTON, D.C. 20549 FORM 10-Q/A [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED SEPTEMBER 30, 1999 OR [_] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the transition period from ___________________ to ____________________ COMMISSION FILE NUMBER: 0-277780 PREMIERE TECHNOLOGIES, INC. (Exact name of registrant as specified in its charter) GEORGIA (State or other jurisdiction of incorporation or organization) 59-3074176 (I.R.S. Employer Identification No.) 3399 PEACHTREE ROAD NE THE LENOX BUILDING, SUITE 600 ATLANTA, GEORGIA 30326 (Address of principal executive offices, including zip code) (404) 262-8400 (Registrant's telephone number including area code) N/A (Former name, former address and former fiscal year, if changed since last report) Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. (1) Yes [X] No [_] (2) Yes [X] No [_] Indicate the number of shares outstanding of each of the issuer's classes of common stock, as of the latest practicable date. Class Outstanding at January 14, 2000 ----- Common Stock, $0.01 par value 46,977,566 shares Explanatory Note ---------------- This Form 10-Q/A is filed by Premiere Technologies, Inc. to amend certain portions of its Quarterly Report on Form 10-Q for the quarter ended September 30, 1999, as filed with the Commission on November 12, 1999, in response to comments from the Commission. PREMIERE TECHNOLOGIES, INC. AND SUBSIDIARIES INDEX TO FORM 10-Q/A PART I. FINANCIAL INFORMATION Page ---- Item 1 Financial Statements Condensed Consolidated Balance Sheets as of September 30, 1999 and December 31, 1998......................................................... 3 Condensed Consolidated Statements of Operations for the Three and Nine months ended September 30, 1999 and 1998................ 4 Condensed Consolidated Statements of Cash Flows for the Nine months ended September 30, 1999 and 1998.......................... 5 Notes to Condensed Consolidated Financial Statements........................... 6 Item 2 Management's Discussion and Analysis of Financial Condition and Results of Operations ..................................................... 16 SIGNATURES ............................................................................... 26 EXHIBIT INDEX -2- ITEM 1. FINANCIAL STATEMENTS PREMIERE TECHNOLOGIES, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED BALANCE SHEETS SEPTEMBER 30, 1999 AND DECEMBER 31, 1998 (IN THOUSANDS, EXCEPT SHARE DATA) September 30, December 31, 1999 1998 ----- ---- (Unaudited) ASSETS CURRENT ASSETS Cash and equivalents.................................................................... $ 10,551 $ 19,226 Marketable securities................................................................... 161 20,769 Accounts receivable, net................................................................ 65,189 55,660 Prepaid expenses and other.............................................................. 10,897 7,940 Deferred income taxes, net.............................................................. 20,977 20,977 --------- --------- Total current assets.................................................................... 107,775 124,572 PROPERTY AND EQUIPMENT, NET ................................................................ 123,318 137,311 OTHER ASSETS Strategic alliances and investments, net................................................ 28,526 28,510 Intangibles, net........................................................................ 463,988 492,185 Deferred income taxes, net.............................................................. 20,428 - Other assets............................................................................ 11,072 20,173 --------- --------- $ 755,107 $ 802,751 ========= ========= LIABILITIES AND SHAREHOLDERS' EQUITY CURRENT LIABILITIES Accounts payable........................................................................ $ 34,061 $ 24,270 Accrued liabilities..................................................................... 52,143 48,817 Accrued taxes........................................................................... 23,713 16,279 Revolving loan.......................................................................... 140,987 118,082 Current maturities of long-term debt and capital lease obligations...................... 3,734 3,370 Accrued restructuring, merger costs and other special charges........................... 11,167 7,545 --------- --------- Total current liabilities........................................................ 265,805 218,363 --------- --------- LONG-TERM LIABILITIES Convertible subordinated notes.......................................................... 172,500 172,500 Long-term debt and capital lease obligations............................................ 3,183 5,721 Other accrued liabilities............................................................... 2,864 1,111 Deferred income taxes, net.............................................................. - 4,162 --------- --------- Total long-term liabilities...................................................... 178,547 183,494 --------- --------- COMMITMENTS AND CONTINGENCIES (Note 10) SHAREHOLDERS' EQUITY Common stock, $0.01 par value; 150,000,000 shares authorized, 47,934,785 and 46,894,148 shares issued in 1999 and 1998, respectively, and 46,837,785 and 45,797,148 shares outstanding in 1999 and 1998, respectively............................................ 479 469 Additional paid-in capital.............................................................. 567,123 562,106 Treasury stock, at cost ................................................................ (9,133) (9,133) Note receivable, shareholder............................................................ (973) (973) Cumulative translation adjustment....................................................... (889) 1,269 Accumulated deficit..................................................................... (245,852) (152,844) --------- ---------- Total shareholders' equity....................................................... 310,755 400,894 --------- ---------- $ 755,107 $ 802,751 ========= ========== Accompanying notes are integral to these condensed consolidated financial statements. -3- PREMIERE TECHNOLOGIES, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS THREE AND NINE MONTHS ENDED SEPTEMBER 30, 1999 AND 1998 (IN THOUSANDS, EXCEPT PER SHARE DATA) Three Months Ended Nine months Ended September 30, September 30, September 30, September 30, 1999 1998 1999 1998 ---- ---- ---- ---- (unaudited) (unaudited) REVENUE....................................................... $116,248 $121,540 $343,502 $327,876 TELECOMMUNICATIONS COSTS ..................................... 33,175 37,346 97,835 101,336 -------- -------- --------- -------- GROSS PROFIT.................................................. 83,073 84,194 245,667 226,540 DIRECT OPERATING COSTS........................................ 18,847 16,521 52,060 38,251 -------- -------- --------- -------- CONTRIBUTION MARGIN........................................... 64,226 67,673 193,607 188,289 -------- -------- --------- -------- OTHER OPERATING EXPENSES Selling and marketing..................................... 28,521 27,921 83,528 75,897 General and administrative................................ 25,892 18,113 74,258 57,940 Research and development.................................. 3,583 1,605 8,925 3,680 Depreciation and amortization............................. 45,141 29,308 127,572 70,512 Restructuring, merger costs and other special charges..... 8,228 - 8,228 7,545 Acquired research and development......................... - - - 15,500 Accrued settlement cost................................... - - - 1,500 -------- -------- --------- -------- Total other operating expenses....................... 111,365 76,947 302,511 232,574 -------- -------- --------- -------- OPERATING LOSS................................................ (47,139) (9,274) (108,904) (44,285) -------- -------- --------- -------- OTHER INCOME (EXPENSE) Interest, net............................................. (6,751) (4,520) (19,065) (9,942) Other, net................................................ (342) 265 13,137 82 -------- -------- --------- -------- Total other income (expense)......................... (7,093) (4,255) (5,928) (9,860) -------- -------- --------- -------- LOSS BEFORE INCOME TAXES...................................... (54,232) (13,529) (114,832) (54,145) INCOME TAX BENEFIT............................................ (12,131) (2,300) (21,824) (9,204) -------- -------- --------- -------- NET LOSS...................................................... $(42,101) $(11,229) $ (93,008) $(44,941) ======== ======== ========= ======== BASIC NET LOSS PER SHARE...................................... $ (0.90) $ (0.24) $ (2.01) $ (1.03) ======== ======== ========= ======== DILUTED NET LOSS PER SHARE.................................... $ (0.90) $ (0.24) $ (2.01) $ (1.03) ======== ======== ========= ======== WEIGHTED AVERAGE SHARES OUTSTANDING BASIC..................................................... 46,546 45,942 46,238 43,836 ======== ======== ========= ======== DILUTED................................................... 46,546 45,942 46,238 43,836 ======== ======== ========= ======== Accompanying notes are integral to these condensed consolidated financial statements. -4- PREMIERE TECHNOLOGIES, INC. AND SUBSIDIARIES CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS NINE MONTHS ENDED SEPTEMBER 30, 1999 AND 1998 (IN THOUSANDS) September 30, September 30, 1999 1998 ---- ---- (Unaudited) CASH FLOWS FROM OPERATING ACTIVITIES Net loss .......................................................................... $(93,008) $(44,941) -------- -------- Adjustments to reconcile net loss to cash flows from operating activities: Depreciation and amortization.................................................. 127,572 70,512 Loss on disposal of property and equipment..................................... - (258) Deferred income taxes.......................................................... (23,341) (23,635) Restructuring, merger costs and other special charges.......................... 8,228 7,545 Accrued settlement cost ....................................................... - 1,500 Acquired research and development.............................................. - 15,500 Payments for restructuring, merger costs and other special charges............. (4,906) (17,243) Payments for accrued settlement cost........................................... - (1,291) Changes in assets and liabilities: Accounts receivable, net....................................................... (5,343) (538) Prepaid expenses and other..................................................... (5,473) 3,855 Accounts payable and accrued expenses.......................................... 7,621 5,842 -------- -------- Total adjustments.............................................................. 104,358 61,789 -------- -------- Net cash provided by operating activities...................................... 11,350 16,848 -------- -------- CASH FLOWS FROM INVESTING ACTIVITIES Purchase of property and equipment................................................. (32,555) (49,973) Proceeds from disposal of property and equipment .................................. - 570 Redemption of marketable securities, net........................................... 20,614 124,398 Cash paid for acquired companies, net of cash acquired............................. (25,901) (42,946) Strategic investments.............................................................. (8,089) (8,059) Other.............................................................................. 7,446 1,869 -------- -------- Net cash (used in) provided by investing activities................................ (38,485) 25,859 -------- -------- CASH FLOWS FROM FINANCING ACTIVITIES Proceeds from (payments under) borrowing arrangements, net......................... 17,536 (13,873) Purchase of common stock for treasury.............................................. - (9,133) Net funds from exercise of stock options........................................... 1,001 (5,531) Other.............................................................................. - (354) -------- -------- Net cash provided by (used in) financing activities............................ 18,537 (28,891) -------- -------- EFFECT OF EXCHANGE RATE CHANGES ON CASH................................................. (77) (272) -------- -------- NET (DECREASE) INCREASE IN CASH AND EQUIVALENTS......................................... (8,675) 13,544 CASH AND EQUIVALENTS, beginning of period............................................... 19,226 21,770 -------- -------- CASH AND EQUIVALENTS, end of period..................................................... $ 10,551 $ 35,314 ======== ======== Accompanying notes are integral to these condensed consolidated financial statements -5- PREMIERE TECHNOLOGIES, INC. AND SUBSIDIARIES NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS 1. BASIS OF PRESENTATION The accompanying unaudited interim condensed consolidated financial statements have been prepared by management of Premiere Technologies, Inc. (the "Company" or "Premiere") in accordance with rules and regulations of the Securities and Exchange Commission ("SEC"). Accordingly, certain information and footnote disclosures usually found in financial statements prepared in accordance with generally accepted accounting principles have been condensed or omitted. In the opinion of management of the Company, all adjustments (consisting only of normal recurring adjustments, except as disclosed herein) considered necessary for a fair presentation of the condensed consolidated financial statements have been included. Preparing financial statements requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses. Examples include provisions for bad debts, carrying values and useful lives assigned to goodwill and other long-lived assets and accruals for restructuring costs and employee benefits. Actual results could differ from those estimates. These interim condensed consolidated financial statements should be read in conjunction with the Company's Annual Report on Form 10-K/A, for the year ended December 31, 1998, as amended. 2. ACCOUNTING CHANGES Restatement In February 1999, Premiere announced that as a result of discussions with the Office of the Chief Accountant of the Securities and Exchange Commission, Premiere was required to discontinue accounting for its acquisition of Xpedite Systems, Inc. ("Xpedite") as a pooling-of-interests and to account for such acquisition under the purchase method of accounting. Accordingly, Premiere has restated its unaudited interim financial statements for 1998. The Office of the Chief Accountant determined that Premiere's post-merger share repurchase program, completed in September 1998, was not implemented in accordance with pooling requirements. No questions were raised regarding the propriety of the original accounting for the merger with Xpedite. Acceleration of Depreciation and Amortization In the fourth quarter of 1998, the Company accelerated depreciation of certain assets by shortening their estimated useful lives. These assets consist of computers and telecommunications equipment associated with certain legacy technology systems which management intends to remove from service in the foreseeable future. Effective in the fourth quarter of 1998, these assets are being amortized over periods ranging from nine months to one year, the anticipated remaining service period. Prior to the change, such assets were being amortized over estimated lives ranging from two to five years. In addition, the Company accelerated the amortization of all remaining goodwill and other acquired intangible assets effective in the fourth quarter of 1998. This action resulted from management's determination that the period over which it anticipates deriving future cash flows from such assets warrants a shorter estimated useful life for amortization purposes. Goodwill is now being amortized over seven years as compared with 10 to 40 years prior to the change. Remaining acquired intangible assets are being amortized over lives ranging from three to five years as compared with five to eight years prior to the change. The Company also shortened the amortization period associated with a strategic alliance contract intangible asset from 25 years to three years effective in the fourth quarter of 1998. See "Note 8-Strategic Alliances and Investments" for further discussion surrounding events causing this change. -6- 3. NEW ACCOUNTING PRONOUNCEMENTS In June 1998, the Financial Accounting Standards Board (the "FASB") issued SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities" SFAS No. 133 establishes accounting and reporting standards for derivatives and hedging. It requires that all derivatives be recognized as either assets or liabilities at fair value and establishes specific criteria for the use of hedge accounting. The Company's required adoption date is January 1, 2001. SFAS No. 133 is not to be applied retroactively to financial statements of prior periods. The Company expects no material impact to its results of operations or financial position upon adoption of SFAS No. 133. 4. NET INCOME (LOSS) PER SHARE Net loss per share is computed in accordance with SFAS No. 128, "Earnings per Share." Basic and diluted net loss per share are the same in the three and nine month periods ended September 30, 1999 and 1998 because both of the Company's potentially dilutive securities, convertible subordinated notes and stock options, are antidilutive in such periods. 5. COMPREHENSIVE INCOME In 1998, the Company adopted SFAS No. 130, "Reporting Comprehensive Income." Comprehensive income (loss) represents the change in equity of a business during a period, except for investments by owners and distributions to owners. Foreign currency translation adjustments represent the Company's only component of other comprehensive income (loss) in the nine month periods ended September 30, 1999 and 1998. For the three month periods ended September 30, 1999 and 1998, total comprehensive loss was approximately $(44.2) million and $(10.5) million, respectively. For the nine month periods ended September 30, 1999 and 1998, total comprehensive loss was $(95.2) million and $(44.1) million, respectively. 6. ACQUISITIONS INTELLIVOICE COMMUNICATIONS, INC. ACQUISITION In August 1999, the Company acquired all remaining ownership interests it did not already own in Intellivoice Communications, Inc. ("Intellivoice"), a company engaged in developing Internet-enabled communications products. Premiere issued approximately 573,000 shares of its common stock and paid cash consideration of approximately $243,000 in connection with this acquisition. This transaction has been accounted for as a purchase. Excess purchase price over fair value of net assets acquired of approximately $8.5 million has been recorded as developed technology and is being amortized on a straight-line basis over three years. The developed technology relates to work associated with Web-based communications services. AMERICAN TELECONFERENCING SERVICES, LTD. ACQUISITION In April 1998, the Company purchased all of the issued and outstanding common stock of American Teleconferencing Services ("ATS"), a provider of full service conference calling and group communication services. The shareholders of ATS received an aggregate of approximately 712,000 shares of Premiere common stock and cash consideration of approximately $22.1 million. Excess purchase price over fair value of net assets acquired of approximately $47 million has been recorded as goodwill and is being amortized on a straight-line basis over seven years. This transaction has been accounted for as a purchase. XPEDITE SYSTEMS, INC. ACQUISITION On February 27, 1998, Premiere acquired Xpedite, a worldwide leader in the electronic document distribution business including, fax, e-mail, telex and mailgram services. Premiere issued approximately 11.0 million shares of its common -7- stock in connection with this acquisition. This transaction has been accounted for as a purchase. The purchase price of Xpedite has been allocated as follows (in thousands): Operating and other tangible assets.................. $ 90,035 Customer lists....................................... 35,700 Developed technology................................. 34,300 Acquired research and development ................... 15,500 Assembled workforce.................................. 7,500 Goodwill............................................. 384,701 -------- Assets acquired...................................... 567,736 Less liabilities assumed............................. 203,487 -------- $364,249 ======== The customer lists, developed technology and acquired research and development were valued using the income approach, which consisted of estimating the expected after-tax cash flows to present values through discounting. The assembled workforce was valued using a cost approach, which estimates the cost to replace the asset. Acquired research and development represents the value assigned to research and development projects in the development stage which had not reached technological feasibility at the date of acquisition or had no alternative future use. The acquired research and development costs were expensed at the date of the acquisition. The acquired research and development related to a project to develop a new job monitor. This project was 50% complete as of the acquisition date and had not yet completed a successful beta test. The primary high risk at valuation date involved identifying and correcting the design flaws that would typically arise during beta testing. Fair value was determined using an income approach. Revenues from this new job monitor were anticipated beginning in 1999 and a discount rate of 25% was used for valuation purposes. The Company expects to complete beta testing of the job monitor project during the fourth quarter of 1999 and introduce it into production in the first quarter of 2000. The job monitor project is approximately 95% complete with less than $100,000 of anticipated costs left to complete the project. The developed technology is a software program called the job monitoring system and related technologies that are primarily related to the Xpedite document delivery system. This software and the related hardware is the basis for Xpedite's enhanced facsimile delivery service. INTERNATIONAL ACQUISITIONS During the second quarter of 1999, Premiere purchased all remaining ownership interests it did not already own in an affiliated electronic document distribution company located in France for approximately $19 million in cash and liabilities assumed. Premiere held an approximate 18% ownership interest in the affiliate prior to this transaction which has been accounted for as a purchase. Excess purchase price over fair value of net assets acquired of approximately $18 million has been recorded as goodwill and is being amortized on a straight-line basis over seven years. During the second quarter of 1998, the Company acquired two electronic document distribution companies located in Germany and Singapore. The aggregate purchase price of these acquisitions approximates $18 million in cash and liabilities assumed. Both of the acquisitions were accounted for as purchases. Excess purchase price over fair value of net assets acquired of approximately $13 million has been recorded as goodwill and is being amortized on a straight-line basis over seven years. The following unaudited pro forma consolidated results of operations assumes the acquisitions made by the Company in 1998 and 1999 which were accounted for as purchases occurred on January 1, 1998. Pro forma adjustments consist of amortization of intangible assets acquired and interest reflecting cash paid in the acquisitions (amounts in thousands): Three Months Ended Nine Months Ended ------------------ ----------------- September 30, September 30, September 30, September 30, 1999 1998 1999 1998 ---- ---- ---- ---- Revenues........................... $116,439 $126,991 $355,988 $394,653 Net loss........................... (42,648) (12,782) (97,064) (64,943) Basic net loss per share........... (0.92) (0.27) (2.09) (1.40) Diluted net loss per share......... (0.92) (0.27) (2.09) (1.40) -8- 7. RESTRUCTURING, MERGER COSTS AND OTHER SPECIAL CHARGES In the third quarter of 1999, Premiere recorded a charge of approximately $8.2 million to restructure the administrative overhead of the corporate headquarters, the sales force of the Emerging Enterprise Solutions ("EES") group and certain operations of the EES and Corporate Enterprise Solutions ("CES") groups. Such costs consist of severance associated with workforce reduction and lease termination and clean-up costs. Severance benefits have been provided for the termination of approximately 200 employees, primarily related to corporate administrative functions and direct sales force and operations of under-performing operating units in the EES and CES groups. Lease termination and clean-up costs were provided for the exit of one operating site in each of the EES and CES groups. In the first quarter of 1998, Premiere recorded a charge of approximately $7.5 million to restructure the operations of Premiere and Xpedite subsequent to their merger. Such costs consisted of severance associated with workforce reduction, lease termination costs, costs to terminate certain contractual obligations and asset impairments. Severance benefits were provided for termination of 122 employees. These actions resulted from management's plan to reduce sales, operations and administrative headcount by exiting duplicative and underperforming operations. Premiere has also provided for lease termination and clean-up costs associated with these facilities and operations. In addition, the Company provided for costs associated with commitments under certain advertising contracts from which the Company was generating no incremental revenue and for costs to terminate certain unfavorable reseller agreements. Although certain restructuring actions were being contemplated at the acquisition date, definitive plans for such actions were not formalized until after such date. Accordingly, there were no exit costs included in the purchase price allocation of Xpedite. Activity in accrued costs for restructuring, merger costs and other special charges for each charge during the nine month period ended September 30, 1999 is as follows (amounts in thousands): Accrued Accrued Costs Costs December 31, Costs September 30, 1998 Charge 1998 Incurred 1999 - ----------- ---- -------- ---- Severance.......................................................... $ 4,837 $2,316 $2,521 Asset impairments.................................................. 4,722 300 4,422 Restructure or terminate contractual obligations................... 417 206 211 Other costs, primarily to exit facilities and certain activities... 2,291 998 1,293 ------- ------ ------ $12,267 $3,820 $8,447 ======= ====== ====== Accrued Third Accrued Costs Quarter Costs December 31, 1999 Costs September 30, Third Quarter 1999 Charge 1998 Charge Incurred 1999 - ------------------------- ----- ------ --------- ---- Severance.......................................................... - $7,320 $ 586 $6,734 Restructure or terminate contractual obligations................... - 708 500 208 Other costs, primarily to exit facilities and certain activities... - 200 - 200 ----- ------ ------ ------ - $8,228 $1,086 $7,142 ===== ====== ====== ====== -9- Accrued Third Accrued Costs Quarter Costs December 31, 1999 Costs September 30, Consolidated Charge 1998 Charge Incurred 1999 - ------------------- ----- ------ --------- ---- Severance.......................................................... $ 4,837 $7,320 $2,902 $ 9,255 Restructure or terminate contractual obligations................... 417 708 706 419 Other costs, primarily to exit facilities and certain activities... 2,291 200 998 1,493 ------- ------ ------ ------- Accrued restructuring, merger costs and other special charges in current liabilities......................................... 7,545 8,228 4,606 11,167 Accrued asset impairments reserved in property and equipment....... 4,722 - 300 4,422 ------- ------ ------ ------- Total accrued restructuring merger costs and other special charges. $12,267 $8,228 $4,906 $15,589 ======= ====== ====== ======= 8. STRATEGIC ALLIANCES AND INVESTMENTS Assets recorded as strategic alliances and investments at September 30, 1999 and December 31, 1998 are as follows (amounts in thousands): September 30, December 31, 1999 1998 ---- ---- MCI WorldCom strategic alliance......................................................... $16,072 $16,072 Less accumulated amortization........................................................... 6,888 3,445 ------- ------- 9,184 12,627 Equity investments...................................................................... 19,342 15,883 ------- ------- $28,526 $28,510 ======= ======= Management periodically reviews assets for impairment and in 1998 determined that a write-down in the carrying value of the MCI WorldCom strategic alliance was required based upon management's assessment of revenue levels expected to be derived from this alliance and uncertainties surrounding the merger of WorldCom and MCI in 1998. Accordingly, Premiere recorded a write-down in the carrying value of this investment of approximately $13.9 million in 1998. In addition, the Company accelerated amortization of this asset effective in the fourth quarter of 1998 by shortening its amortization period to three years as compared with 25 years prior to the change. In June 1999, Premiere filed a complaint against MCI WorldCom alleging breach of the Strategic Alliance Agreement. See "Note 10 - Commitments and Contingencies." If Premiere is unsuccessful in attaining revenue levels from this alliance sufficient to recover the carrying value of this asset, future write-downs of this asset will be required. In addition, Premiere recorded a write-down of approximately $3.9 million in the fourth quarter of 1998 in its investment in certain equity securities of DigiTEC 2000. This charge was necessary to reduce the carrying value of this investment to its fair market value based upon management's assessment that the decline in value of these securities below their carrying value was not temporary. Management continually reviews these and other assets for impairment. In the event management determines an asset impairment has occurred, write-downs in the carrying value of such assets may be required. Equity investments classified as strategic alliances and investments consist of initiatives funded by the Company to further its strategic plan. These investments and alliances involve emerging technologies, such as the Internet, as well as marketing alliances and outsourcing programs designed to reduce costs and develop new markets and distribution channels for the Company's products. Premiere's investments, most of which are held in a wholly-owned subsidiary, PTEKVentures.com, Inc., include minority equity interests in Healtheon/WebMD Corporation, (formerly Healtheon Corporation), a provider of Internet- -10- based services to the healthcare industry; USA.NET, a provider of outsourced e-mail services; S-1 Corp. (formerly Securities First Technologies Corporation), which develops integrated, brandable, Internet applications that enable financial services companies to create their own financial portals; Webforia, a provider of Web services, tools and communities that assist individuals in presenting high quality information from the Internet; and Derivion, a provider of electronic bill presentment and payment solutions. Premiere's investment in Healtheon/WebMD, which is a publicly traded company, resulted from the merger in November 1999 of WebMD, in which Premiere was a shareholder, and Healtheon Corporation; and Premiere's investment in S-1, which is a publicly traded company, resulted from the merger in November 1999 of VerticalOne Corporation, in which Premiere was a shareholder, and Securities First Technologies. Management intends to make such investments in the future in complementary businesses and other initiatives that further its strategic business plan. All equity investments held by the Company in other organizations represent a less than 20 percent ownership interest and are being accounted for under the cost method. 9. STOCK-BASED COMPENSATION PLANS The Company has three stock based compensation plans, the 1994 Stock Option Plan, the 1995 Stock Plan and the 1998 Stock Plan, which provide for the issuance of restricted stock, stock options, warrants or stock appreciation rights to employees, directors, non-employee consultants and advisors of the Company. In addition, the Company has implemented an Associate Stock Purchase Plan, which allows employees to purchase common stock through payroll deductions. These plans are administered by committees consisting of members of the Board of Directors of the Company or their designees. Options for all 960,000 shares of common stock available under the 1994 Stock Option Plan have been granted. Generally, all such options are non-qualified, provide for an exercise price equal to fair market value at date of grant, vest ratably over three years and expire eight years from date of grant. The 1995 Stock Plan provides for the issuance of stock options, stock appreciation rights and restricted stock to employees. A total of 8,000,000 shares of common stock have been reserved in connection with this plan. Options issued under this plan may be either incentive stock options, which permit income tax deferral upon exercise of options, or non-qualified options not entitled to such deferral. On July 22, 1998, the Board of Directors approved the 1998 Stock Plan (the "1998 Plan"), which essentially mirrors the terms of the Company's existing 1995 Stock Plan, except that it is not intended to be used for executive officers or directors. In addition, the 1998 Plan, because it was not approved by the shareholders, does not provide for the grant of incentive stock options. Under the 1998 Plan, 6,000,000 shares of common stock are reserved for the grant of non-qualified stock options and other incentive awards to employees and consultants of the Company. Sharp declines in the market price of the Company's common stock during 1998 resulted in many outstanding employee stock options being exercisable at prices that exceeded the current market price of the Company's common stock, thereby substantially impairing the effectiveness of such options as performance incentives. Consistent with the Company's philosophy of using equity incentives to motivate and retain management and employees, the Board of Directors determined it to be in the best interests of the Company and its shareholders to restore the performance incentives intended to be provided by employee stock options by repricing such options. Consequently, on July 22, 1998 the Board of Directors of the Company determined to reprice or regrant all employee stock options which had exercise prices in excess of the closing price on such date (other than those of Chief Executive Officer Boland T. Jones) to $10.25, which was the closing price of Premiere's common stock on such date. On December 14, 1998, the Board of Directors determined to reprice or regrant at an exercise price of $5.50, all employee stock options which had an exercise price in excess of $5.50, which was above the closing price of Premiere's common stock on such date. The vesting schedules remained the same and the repriced or regranted options are generally subject to a twelve-month black-out period during which the option may not be exercised. If the optionee's -11- employment is terminated during the black-out period, generally he or she will forfeit any repriced or regranted options that first vested during the twelve-month period preceding his or her termination of employment. By imposing the black-out and forfeiture provisions on the repriced and regranted options, the Board of Directors intends to provide added incentive for the optionees to continue service with the Company. Effective June 1, 1999, the Company adopted an Associate Stock Purchase Plan to provide all employees who regularly work at least 20 hours each week and at least five months each calendar year and who have two months of consecutive service an opportunity to purchase shares of its common stock through payroll deductions. The purchase price of the stock is equal to 85% of the fair market value of the common stock on either the first or last day of each six month subscription period, whichever is lower. Purchases under the plan are limited to 20% of an associate's base salary and a maximum of a calendar year aggregate fair market value of $25,000. In connection with this Plan, 1,000,000 shares of common stock are reserved for future issuance. During the second quarter of 1999, the Company made restricted stock grants to certain executives of a limited number of Company-owned shares held in certain strategic equity investments. These Company-owned shares included 168,000 shares of WebMD Series E Common Stock and 6,461 shares of WebMD Series F Preferred Stock, and 70,692 shares of USA.NET Series C Preferred Stock. The vesting periods for these shares ranged from immediately upon grant to three years, contingent on the executive being employed by the Company. Excluding the shares subject to these restricted stock grants, the Company owned an aggregate of 1,932,000 shares of WebMD Series E Common Stock and 74,305 shares of WebMD Series F Preferred Stock, which represent and will be exchanged for 4,804,384 shares of common stock of Healtheon/WebMD, and 812,960 shares of USA.NET Series C Preferred Stock. In connection with this action, for the nine months ended September 30, 1999, the Company recorded a $13.9 million noncash gain resulting from the write-up to fair market value of these investments and an $11.6 million non-cash expense related to the partial vesting of these grants. The gain reflects the difference between the Company's cost basis and fair market value at date of grant of these investments. The fair value of these investments was determined through an assessment of market value of comparable public companies, proposed initial public offering price ranges, and a contemplated cash tender offer from an unrelated investor. The Company will be required to record additional noncash charges of $1.5 million in the fourth quarter of 1999, and $1.6 million thereafter reflecting the remaining vesting period associated with these grants. 10. COMMITMENTS AND CONTINGENCIES LITIGATION The Company has several litigation matters pending, as described below, which it is defending vigorously. Due to the inherent uncertainties of the litigation process and the judicial system, the Company is unable to predict the outcome of such litigation matters. If the outcome of one or more of such matters is adverse to the Company, it could have a material adverse effect on the Company's business, financial condition and results of operations. The Company and certain of its officers and directors have been named as defendants in multiple shareholder class action lawsuits filed in the United States District Court for the Northern District of Georgia. Plaintiffs seek to represent a class of individuals who purchased or otherwise acquired the Company's common stock from as early as February 11, 1997 through June 10, 1998. Class members allegedly include those who purchased the Company's common stock as well as those who acquired stock through the Company's acquisition of VoiceTel Enterprises, Inc. ("Voice-Tel"), Voice-Tel's franchisees and Xpedite. Plaintiffs allege the defendants made positive public statements concerning the Company's growth and acquisitions. In particular, plaintiffs allege the defendants spoke positively about the Company's acquisitions of Voice-Tel, Xpedite, American Teleconferencing Services, TeleT Telecommunications, LLC ("TeleT") and VoiceCom Holdings, Inc. ("VoiceCom"), as well as its venture with UniDial Communications, its investment in USA.NET and the commercial release of Orchestrate(R). Plaintiffs allege these public statements were fraudulent because the defendants knowingly failed to disclose that the Company allegedly was not successfully consolidating and integrating these acquisitions. Alleged evidence of scienter include sales by certain individual defendants during the class period and the desire to keep the common stock price high so that future acquisitions could be made using the -12- Company's common stock. Plaintiffs allege the truth was purportedly revealed on June 10, 1998, when the Company announced it would not meet analysts' estimates of second quarter 1998 earnings because, in part, of the financial difficulties experienced by a customer and by a strategic partner with respect to the Company's Enhanced Calling Services, revenue shortfalls from its Voice and Data Messaging services, as well as other unanticipated costs and charges totaling approximately $17.1 million on a pretax basis. Plaintiffs allege the Company admitted it had experienced difficulty in achieving its anticipated revenue and earnings from voice messaging services due to difficulties in consolidating and integrating its sales function. Plaintiffs allege violation of Sections 10(b), 14(a) and 20(a) of the Securities Exchange Act of 1934 and Sections 11, 12 and 15 of the Securities Act of 1933. The Company filed a motion to dismiss this complaint in April 1999, which is pending. A lawsuit was filed on November 4, 1998 against the Company, as well as individual defendants Boland T. Jones, Patrick G. Jones, George W. Baker, Sr., Eduard J. Mayer and Raymond H. Pirtle, Jr. in the Southern District of New York. Plaintiffs were shareholders of Xpedite who acquired common stock of the Company as a result of the merger between the Company and Xpedite in February 1998. Plaintiffs' allegations are based on the representations and warranties made by the Company in the prospectus and the registration statement related to the merger, the merger agreement and other documents incorporated by reference, regarding the Company's acquisitions of Voice-Tel and VoiceCom, the Company's roll-out of Orchestrate(R), the Company's relationship with customers Amway Corporation and DigiTEC, 2000, Inc., and the Company's 800-based calling card service. Based on these factual allegations, plaintiffs allege causes of action against the Company for breach of contract, against all defendants for negligent misrepresentation, violations of Sections 11 and 12(a)(2) of the Securities Act of 1933 ("Securities Act"), and against the individual Defendants for violation of Section 15 of the Securities Act. Plaintiffs seek undisclosed damages together with pre- and post-judgment interest, recission or recissory damages as to violation of Section 12(a)(2) of the Securities Act, punitive damages, costs and attorneys' fees. Defendants' motion to transfer venue to Georgia has been granted and the defendants' motion to dismiss is pending. On November 26, 1997, Wael Al-Khatib ("Al-Khatib"), the sole shareholder and former president of Communications Network Corporation ("CNC"), and his company, Platinum NetworkCorp. ("Platinum"), filed a complaint against Premiere Communications, Inc. ("PCI"), WorldCom Network Services, Inc. f/k/a WilTel, Inc, ("WorldCom"), Bernard J. Ebbers, David F. Meyers, Robert Vetera, Joseph Cusick, William Trower, Don Wilmouth, Digital Communications of America, Inc., Boland Jones, Patrick Jones, and John Does I-XX in the United States District Court for the Eastern District of New York. Plaintiffs contend that PCI, certain officers of PCI and the other defendants engaged in a fraudulent scheme to restrain trade in the debit card market nationally and in the New York debit card sub-market and made misrepresentations of fact in connection with the scheme. The plaintiffs are seeking at least $250 million in compensatory damages and $500 million in punitive damages from PCI and the other defendants. This matter has been settled, pending payment of $250,000 by Khatib to WorldCom. The settlement does not require PCI or Premiere to make any payments. On February 23, 1998, Rudolf R. Nobis and Constance Nobis filed a complaint in the Superior Court of Union County, New Jersey against 15 named defendants including Xpedite and certain of its alleged current and former officers, directors, agents and representatives. The plaintiffs allege that the 15 named defendants and certain unidentified "John Doe defendants" engaged in wrongful activities in connection with the management of the plaintiffs' investments with Equitable Life Assurance Society of the United States and/or Equico Securities, Inc. (collectively "Equitable"). More specifically, the complaint asserts wrongdoing in connection with the plaintiffs' investment in securities of Xpedite and in unrelated investments involving insurance-related products. The defendants include Equitable and certain of its current or former representatives. The allegations in the complaint against Xpedite are limited to plaintiffs' investment in Xpedite. The plaintiffs have alleged that two of the named defendants, allegedly acting as officers, directors, agents or representatives of Xpedite, induced the plaintiffs to make certain investments in Xpedite but that the plaintiffs failed to receive the benefits that they were promised. Plaintiffs allege that Xpedite knew or should have known of alleged wrongdoing on the part of other defendants. Plaintiffs seek an accounting of the corporate stock in Xpedite, compensatory damages of approximately $4.85 million, plus $200,000 in "lost investments," interest and/or dividends -13- that have accrued and have not been paid, punitive damages in an unspecified amount, and for certain equitable relief, including a request for Xpedite to issue 139,430 shares of common stock in the plaintiffs' names, attorneys' fees and costs and such other and further relief as the court deems just and equitable. On November 16, 1998 the court entered an order transferring all disputes between plaintiffs and certain defendants to arbitration and dismissing without prejudice plaintiff's complaint against those defendants. On or about December 23, 1998, Xpedite filed a motion to stay the action pending the resolution of the arbitration or in the alternative to compel plaintiffs to provide discovery. On January 22, 1999, the court granted Xpedite's motion to stay further proceedings pending the arbitration. On March 11, 1999, plaintiffs filed a motion for reconsideration of the court's decision. On April 1, 1999, the court vacated the January 22, 1999 order and directed that the action be referred to the active case list. Xpedite filed a motion for leave to amend answer and assert cross-claims, which was granted. Those third-parties have filed motions to dismiss, which are presently pending. The plaintiffs have also filed a motion requesting leave to amend their complaint to add Premiere as a defendant, which the court has granted. However, the plaintiffs have not filed such an amendment. In March 1999, Aspect Telecommunications, Inc. ("Aspect"), the purported current owner of certain patents, filed suit against Premiere and PCI alleging that they had violated certain patent rights owned by Aspect and requesting damages and injunctive relief. The suit asserts that Premiere is offering certain "calling card and related enhanced services," "single number service" and "call connecting services" covered by such rights. Premiere has reviewed the subject patents and, based on that review, believes that its products and services currently being marketed do not infringe them. In addition, Premiere believes that certain licenses it has from third-party vendors may insulate it from some or all of any damages. On March 29, 1999, the Company filed an answer denying the allegations and a counterclaim seeking to invalidate the patents. This lawsuit is currently in discovery, with a court mandated arbitration hearing presently being scheduled for later this year. On June 11, 1999, Premiere filed a complaint against MCI WorldCom, Inc. ("MCI WorldCom") in the Superior Court of Fulton County, Georgia. Premiere subsequently filed an amended complaint on June 18, 1999. The amended complaint alleges that MCI WorldCom breached the Strategic Alliance Agreement, dated November 13, 1996 between Premiere and MCI WorldCom by, inter alia, awarding various contracts to vendors other than Premiere and to which Premiere was entitled either exclusive or preferential consideration. In addition to injunctive relief, Premiere seeks damages of not less than $10 million, pre- and post-judgment interest, costs and expenses of litigation, including attorneys' fees. On July 1, 1999, the court entered an order staying all proceedings pending arbitration. In connection with that order, MCI WorldCom agreed that it would not issue any requests for information, requests for proposals or enter into any contracts with respect to the proposals challenged by Premiere. Premiere is preparing to commence arbitration proceedings against MCI WorldCom in the near future. A lawsuit was filed on November 1, 1999 by Donald H. Turner, a former officer of the Company, against the Company, Boland T. Jones and Jeffrey A. Allred in the Superior Court of Fulton County, Georgia. The Plaintiff alleges breach of contract and promissory estoppel relating to the termination of his employment against the Company, and fraudulent inducement relating to his hiring by the Company against all defendants. The Plaintiff seeks compensatory damages of $875,000, forgiveness of a $100,000 transition loan, interest, attorneys' fees and punitive damages in an unspecified amount. The Company intends to file an answer denying the allegations in the complaint and asserting various affirmative defenses. The Company is also involved in various other legal proceedings which the Company does not believe will have a material adverse effect upon the Company's business, financial condition or results of operations, although no assurance can be given as to the ultimate outcome of any such proceedings. 11. SEGMENT REPORTING The Company's reportable segments are strategic business groups that align the Company in two distinct market segments focused on the customers each serves: large businesses (CES) and small office/home businesses and individuals (EES). CES caters to large businesses, such as Fortune 1000 companies. Its services include those most complementary -14- with large organizations including electronic document distribution, corporate messaging services, 800-based and local access voice messaging, interactive voice response and calling card programs and conference calling. EES focuses in the small office/home office and individual subscriber segment. Its services include Orchestrate (R), a suite of Internet-based communication services, local access voice and data messaging and enhanced calling services, including long distance and enhanced 800-based services. EBITDA before accrued settlement costs, acquired research and development costs and restructuring, merger and other special charges is management's primary measure of segment profit and loss. Information concerning the operations in these reportable segments for the three and nine months ended September 30, 1999 and 1998 is as follows (in millions): Three Months Nine Months ended September 30, ended September 30, ------------------- ------------------- 1999 1998 1999 1998 REVENUES: Corporate Enterprise Solutions....................... $ 86.1 $ 82.3 $251.8 $197.4 Emerging Enterprise Solutions........................ 30.2 39.3 91.9 130.6 Corporate and eliminations (1)....................... (.1) (.1) (.2) (.1) ------ ------ ------ ------ Totals............................................... $116.2 $121.5 $343.5 $327.9 ====== ====== ====== ====== EBITDA: Corporate Enterprise Solutions....................... $ 19.7 $ 22.0 $ 60.1 $ 53.0 Emerging Enterprise Solutions........................ (2.2) 1.5 1.4 11.9 Corporate and eliminations (1)....................... (11.3) (3.5) (34.6) (14.1) ------ ------ ------ ------ Subtotal............................................. 6.2 20.0 26.9 50.8 Restructuring, merger costs and other special charges (8.2) - (8.2) (7.5) Acquired research and development.................... - - - (15.5) Accrued settlement cost.............................. - - - (1.5) - - - - ------ ------ ------ ------ Totals............................................... $ (2.0) $ 20.0 $ 18.7 $ 26.3 ====== ====== ====== ====== __________________ (1) Corporate and eliminations is primarily comprised of general and administrative costs associated with the corporate headquarters management infrastructure and revenue eliminations of business transacted between Corporate Enterprise Solutions and Emerging Enterprise Solutions. 12. SUBSEQUENT EVENT On October 28, 1999, Premiere announced that it was developing plans to sell its enhanced calling card business and segregate its Web-based assets in stand-alone entities for which Premiere would seek strategic partnerships and other strategic alliances. Premiere currently has no specific plans, agreements or commitments with respect to the sale of its enhanced calling card business, the segregation of its Web-based assets, or any strategic partnerships or alliances with respect to its Web-based assets. Moreover, Premiere cannot provide any assurances that suitable buyers for its enhanced calling card business will be identified, that suitable strategic partners or alliances with respect to its Web-based assets will be identified, or that any sale or other strategic transaction with respect to its enhanced calling card business or Web-based assets will be negotiated or consummated. -15- ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS OVERVIEW Premiere is a leading provider of enhanced communications services designed to simplify everyday communications of both businesses and individuals. Premiere provides its innovative solutions for simplifying communications through two strategic business groups: Corporate Enterprise Solutions (CES), which targets Fortune 1000 and other large companies; and Emerging Enterprise Solutions (EES), which targets smaller fast-track companies and individuals. CES's services include: Premiere Document Distribution, which provides enhanced electronic document distribution services; Premiere Corporate Messaging, which provides local access and 800-based voice messaging services; Premiere WorldLink Corporate Card, an 800-based enhanced calling card service; Premiere Interactive Voice Response, which provides various IVR applications; and Premiere Conferencing, which provides a full range of conferencing services. EES's services include: Premiere Internet-Based Communications Services, featuring Orchestrate(R) by Premiere, which integrates the Company's service offerings by allowing customers to access such services through a computer or telephone; Premiere Voice and Data Messaging, which provides customers access to one of the largest "voice intranets" in the world; and Premiere Enhanced Calling Services, which provides long distance and enhanced 800-based services. Premiere's revenues are generally based on usage. In addition to usage fees, local access Voice and Data Messaging services, certain of Premiere's Enhanced Calling Services and the Orchestrate(R) suite of products contain fixed monthly fees. Telecommunications costs consist primarily of the cost of long distance transmission and other telecommunications related charges incurred in providing Premiere's services. Direct operating costs consist primarily of rent and facility expense associated with operations centers, salaries and wages of operations, engineering and support personnel and other operating costs incurred in service delivery activities. Research and development costs consist primarily of salaries and wages and facility expenses associated with development of product enhancements and new product development. Selling and marketing costs consist primarily of advertising and promotion costs, employee and non-employee commissions and salary and wages and other operating expenses associated with selling and marketing activities. General and administrative expenses include salaries and wages associated with customer service, bad debt expense, professional and consulting fees, property taxes and other operating expenses incurred in customer service and administrative activities. Depreciation and amortization includes depreciation of computer and telecommunications equipment, office equipment and leasehold improvements and amortization of intangible assets. The Company provides for depreciation using the straight-line method of depreciation over the estimated useful lives of the assets, with the exception of leasehold improvements which are depreciated on a straight-line basis over the shorter of the term of the lease or the estimated useful life of the assets. Intangible assets being amortized include capitalized software development costs, goodwill, customer lists, assembled work force, and the MCI WorldCom strategic alliance. EBITDA before accrued settlement costs, acquired research and development costs and restructuring, merger and other special charges is defined as net income before taxes, other income (expense), interest income (expense), depreciation and amortization, accrued settlement costs, acquired research and development costs and restructuring, merger costs and other special charges. EBITDA before accrued settlement costs, acquired research and development costs and restructuring, merger and other special charges is considered a key management performance indicator of financial condition because it excludes the effects of goodwill and intangible amortization attributable to acquisitions primarily acquired using the Company's common stock, the effects of prior years cash investing and financing activities that affect current period profitability and the affect of one time cash or non-cash charges associated with acquisitions and internal exit activities. EBITDA, as defined by the Company, is used as an indicator of operating cash flow before payments for interest and taxes. EBITDA before accrued settlement costs, acquired research and development costs and restructuring, merger and other special charges may not be comparable to similarly titled measures presented by other companies and could be misleading unless all companies and analysts calculate them in the same manner. -16- The preparation of financial statements in conformity with generally accepted accounting principles ("GAAP") requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and reported amounts of revenues and expenses during the reporting period. Actual results could differ from estimates. The following discussion and analysis provides information which management believes is relevant to an assessment and understanding of the Company's consolidated results of operations and financial condition. This discussion should be read in conjunction with the consolidated condensed financial statements and notes thereto. In February 1999, Premiere announced that as a result of discussions with the Office of the Chief Accountant of the Securities and Exchange Commission, Premiere was required to discontinue accounting for its acquisition of Xpedite as a pooling-of-interests and to account for such acquisition under the purchase method of accounting. Accordingly, Premiere has restated its unaudited interim financial statements for 1998. The Office of the Chief Accountant determined that Premiere's post merger share repurchase program, completed in September 1998, was not implemented in accordance with pooling requirements. No questions were raised regarding the propriety of the original accounting for the merger with Xpedite. ANALYSIS OF OPERATING RESULTS Overview The following table presents certain financial information about the Company's strategic business groups for the three and nine months ended September 30 (amounts in millions): Three months Nine months ended September 30, ended September 30, ------------------- ------------------- 1999 1998 1999 1998 REVENUES: Corporate Enterprise Solutions....................... $ 86.1 $ 82.3 $251.8 $197.4 Emerging Enterprise Solutions........................ 30.2 39.3 91.9 130.6 Corporate and eliminations........................... (.1) (.1) (.2) (.1) ------ ------ ------ ------ Totals............................................... $116.2 $121.5 $343.5 $327.9 ====== ====== ====== ====== EBITDA: Corporate Enterprise Solutions....................... $ 19.7 $ 22.0 $ 60.1 $ 53.0 Emerging Enterprise Solutions........................ (2.2) 1.5 1.4 11.9 Corporate and eliminations........................... (11.3) (3.5) (34.6) (14.1) ------ ------ ------- ------ Subtotal............................................. 6.2 20.0 26.9 50.8 Restructuring, merger costs and other special charges (8.2) - (8.2) (7.5) Acquired research and development.................... - - - (15.5) Accrued settlement cost.............................. - - - (1.5) ------ ------ ------- ------ Totals............................................... $(2.0) $20.0 $18.7 $26.3 ====== ===== ===== ====== Analysis Premiere's financial statements reflect the results of operations of Xpedite, acquired in February 1998, and ATS, acquired in April 1998, from the date of their respective acquisitions. These acquisitions have been accounted for under the purchase method of accounting. The following discussion and analysis is prepared on that basis. Consolidated revenues declined 4.4% to $116.2 million in the three months ended September 30, 1999, as compared with the same period in 1998, and increased 4.8% comparing the nine month periods ended September 30, 1999 and 1998. CES revenues increased 4.6% in the third quarter of 1999, as compared with the same period in 1998. Conference calling, Bank of America IVR program and increased international document distribution volumes drove revenue growth in this group. Additionally, the acquisition of the remaining ownership interests in an affiliated document distribution -17- company located in France contributed incremental revenue in the third quarter of 1999. Revenue growth of 27.6% in the first nine months of 1999 in the CES group, as compared with the same 1998 period, was due mainly to the acquisition of Xpedite in February 1998, ATS in April 1998 and the Bank of America IVR program. EES Group revenues declined in the three and nine month periods ended September 30, 1999, as compared with the same periods in 1998, due to revenue losses in 1998 from two EES Group customers which declared bankruptcy in the second quarter of 1998, management's decision to discontinue certain unprofitable prepaid calling card programs, and expiration of minimum revenue commitments provided under the Company's strategic alliance agreement with MCI Worldcom. Consolidated gross profit margins were 71.5% and 69.3% for the three months ended September 30, 1999 and 1998, respectively, and 71.5% and 69.1% for the nine month periods ended September 30, 1999 and 1998, respectively. Consolidated gross profit margins benefited in 1999 from the discontinuance of unprofitable prepaid calling card programs in the first half of 1998. In general, Premiere has experienced favorable trends in per unit telecommunications costs in each of its strategic business groups by aggressively leveraging increasing minute volumes to negotiate quantity discounts with telecommunications carriers. Such costs have also been favorably affected by general industry trends in which long distance transport and the cost of local access services have decreased as a result of increased capacity and competition among long distance and local exchange carriers. Direct costs of operations increased to 16.2% of revenues in the three months ended September 30, 1999, as compared with 13.6% for the same period of 1998, and increased to 15.2% of revenues in the nine months ended September 30, 1999, as compared with 11.7% for the same period of 1998. Factors contributing to the increase in these costs as a percent of revenues in the first nine months of 1999 were revenue losses in the EES group, as previously mentioned, without the loss of fixed operating costs and the acquisition of ATS (Premiere Conferencing), which has a higher labor cost related to service delivery than other Premiere business lines. Selling and marketing costs increased to $28.5 million or 24.5% of revenues in the three months ended September 30, 1999 as compared with $27.9 million or 23.0% of revenues in the same period of 1998, and increased to $83.5 million or 24.3% of revenues in the nine months ended September 30, 1999, as compared with $75.9 million or 23.1% of revenues in the same period of 1998. Increased selling and marketing costs in the third quarter of 1999 as compared with the same period in 1998 result largely from the continuation of Orchestrate(R) branding initiatives which began in the second quarter of 1999 in which Premiere introduced its suite of Unified Messaging services in selected markets. Increases in selling and marketing costs for the nine months ended September 30, 1999 as compared with the year ago period were driven primarily by the inclusion of Xpedite and ATS in the Company's consolidated financial statements subsequent to their acquisition in 1998 and the Orchestrate(R) branding initiatives. Research and development costs increased to $3.6 million or 3.1% of revenues in the three months ended September 30, 1999, as compared with $1.6 million or 1.3% of revenues in the same period of 1998, and increased to $8.9 million or 2.6% of revenues in the nine months ended September 30, 1999, as compared with $3.7 million or 1.1% of revenues in the same period of 1998. Increased research and development costs in the third quarter of 1999 as compared with the same period in 1999 resulted from development costs associated with Web-based communications services. Increases in research and development costs for the nine months ended September 30, 1999, as compared with the year ago period, were driven primarily by the inclusion of Xpedite and ATS in the Company's consolidated financial statements subsequent to their acquisition in 1998 and development costs associated with Web-based communications services. General and administrative costs were 22.3% of revenues for the three months ended September 30, 1999, as compared with 14.9% of revenues for the same period in 1998, and 21.6% of revenues for the nine months ended September 30, 1999, compared with 17.7% of revenues for the same period in 1998. During the second quarter of 1999, the Company made restricted stock grants to certain executives of a limited number of Company-owned shares held in certain strategic equity investments. In connection with these grants, the Company recorded non-cash expenses of $8.9 million in the second quarter of 1999 and $2.7 million in the third quarter of 1999 related to the partial vesting of these grants. The Company will be required to record additional non-cash charges of $1.5 million in the fourth quarter of 1999 and $1.6 -18- million thereafter reflecting the vesting period associated with these grants. In the second quarter of 1998, the Company recorded $16.1 million of non-recurring costs, reflecting approximately $8.4 million of charges associated with uncollectible accounts receivable related primarily to two financially distressed customers, $2.3 million of start-up costs, primarily executive compensation, incurred in the start-up of its Orchestrate.com, Inc. subsidiary, $1.5 million related to stay bonuses earned in connection with the post-merger period of the Xpedite acquisition and $3.9 million of asset impairment and other costs. Excluding the costs set forth above, general and administrative costs increased to $23.1 million or 20% of revenues in the third quarter of 1999, as compared with $18.1 million or 14.9% of revenues in the same period of 1998, and increased to $62.7 million or 18.3% of revenues in the nine months ended September 30, 1999, as compared with $41.8 million or 12.7% of revenues in the same period of 1998. Contributing to the increase in these costs as a percent of revenues, was the Company's aggressive expansion of its management infrastructure in 1998 to more effectively support anticipated growth in its business. These actions included hiring additional senior level managers and expanding its corporate headquarters facilities throughout 1998. On a year-to-date basis, the acquisition of Xpedite in February 1998 and ATS in April 1998 added incremental general and administrative costs in comparing 1999 with 1998. Depreciation and amortization was $45.1 million for three month period ended September 30, 1999, as compared with $29.3 million for the same period in 1998. Depreciation and amortization increased in 1999 mainly due to changes in depreciable lives for certain assets and goodwill. Amortization and depreciation of certain operating and intangible assets were accelerated, effective in the fourth quarter of 1998, following a reduction in the estimated useful lives of such assets. This action was based on a reassessment of the utility of such assets by Premiere's management. The affected assets consist of goodwill and other intangible assets and computer and telecommunications equipment associated with certain legacy technology systems, the use of which is expected to be discontinued in the foreseeable future. Such assets are being amortized over lives ranging from one to seven years, effective in the fourth quarter of 1998, as compared with lives ranging from five to 40 years prior to the change. Net interest expense increased to $6.7 million for the three months ended September 30, 1999, as compared with $4.5 million for the same period in 1998, and $19.1 million for the nine months ended September 30, 1999, as compared with $9.9 million for the same period in 1998. Net interest expense increased in 1999 primarily as a result of reduced interest income and increased borrowings on the revolving loan caused by lower cash and short-term investment balances in 1999. Such investments were used to fund 1998 and 1999 capital expenditures, strategic investments and operating activities. In the first quarter of 1998, Premiere recorded a charge of approximately $7.5 million to restructure the operations of Premiere and Xpedite subsequent to their merger. Such costs consist of severance associated with workforce reduction, lease termination costs, costs to terminate certain contractual obligations and asset impairments. Severance benefits have been provided for termination of 122 employees. These actions resulted from management's plans to reduce sales, operations and administrative headcount by exiting duplicative and underperforming operations. Premiere has also provided for lease termination and clean-up costs associated with these facilities and operations. In addition, the Company provided for costs associated with commitments under certain advertising contracts from which the Company was generating no incremental revenue and for costs to terminate certain unfavorable reseller agreements. Although certain restructuring actions were being contemplated at the acquisition date, definitive plans for such actions were not formalized until after such date. Accordingly, there were no exit costs included in the purchase price allocation of Xpedite. Premiere expensed approximately $15.5 million in the first quarter of 1998 reflecting costs associated with a research and development project acquired in the Xpedite acquisition. These costs were valued based upon an independent appraisal. The acquired research and development related to a project to develop a new job monitor. This project was 50% complete as of the acquisition date and had not yet completed a successful beta test. The primary high risk at valuation date involved identifying and correcting the design flaws that would typically arise during beta testing. Fair value was determined using an income approach. Revenues from this new job monitor are anticipated beginning in 1999 -19- and a discount rate of 25% was used for valuation purposes. The Company recorded a $13.9 million nonrecurring gain as other income in the second quarter of 1999 resulting from the write-up to fair market value of a limited number of shares owned by the Company in certain strategic investments, which were granted into an executive incentive pool. The gain reflects the difference between the Company's cost basis and fair market value at date of grant of these investments as determined by an independent appraisal. In the third quarter of 1999, Premiere recorded a charge of approximately $8.2 million to restructure the administrative overhead of the corporate headquarters, the sales force of the EES group and certain operations of the EES and CES groups. Such costs consisted of severance associated with workforce reduction and lease termination and clean-up costs. Severance benefits have been provided for the termination of approximately 200 employees, primarily related to corporate administrative functions and direct sales force and operations of under-performing operating units in the EES and CES groups. Lease termination and clean-up costs were provided for the exit of one operating site in each of the EES and CES groups. In 1999 and 1998, the Company's effective income tax rate varied from the statutory rate primarily as a result of non-deductible goodwill amortization associated with Premiere's acquisitions which have been accounted for under the purchase method of accounting. Additionally, in 1999 non-deductible executive compensation contributed to this variance. LIQUIDITY AND CAPITAL RESOURCES Net cash provided by operations was $11.4 million for the nine month period ended September 30, 1999, as compared with $16.9 million in 1998. Operating cash flow declined in 1999 primarily as a result of revenue losses in Premiere's EES group, advertising and promotion costs associated with Orchestrate(R) branding initiatives, increased interest costs on the Company's revolving loan, increased investment in research and development and the investment in 1998 by the Company to expand its management infrastructure. Investing activities used cash of approximately $38.5 million in the nine months ended September 30, 1999 and provided $25.9 million in the same period in 1998. In 1999, the Company's investing activities included two individually insignificant international acquisitions, capital expenditures of $32.6 million, primarily associated with expanding the Company's service delivery platforms, and strategic equity investments of $8.1 million, including $5.0 million in Derivion, $2.1 million in VerticalOne and $1.0 million in WebForia. The principal source of cash from investing activities in 1998 was the liquidation of approximately $124.4 million of short-term investments in marketable securities. Significant uses of cash for investing activities in 1998 included the acquisition of ATS and two document distribution companies located in Germany and Singapore, capital expenditures of $50.0 million and strategic equity investments of $8.0 million. Management anticipates that capital expenditure levels in the fourth quarter will be lower than prior quarters in 1999. Financing activities provided net cash of $18.5 million in 1999, mainly from borrowings under the Company's revolving loan facility. Effective December 16, 1998, Premiere amended and restated the revolving loan facility it assumed in connection with the Xpedite acquisition for a period of one year. This arrangement provides for borrowings of up to $150 million and contains certain covenants which require the Company to maintain minimum earnings and interest coverage ratios, in addition to other covenants. Effective June 4, 1999, the Company entered into an amendment to its revolving loan facility to, among other things, eliminate certain financial covenants, provide for the pledge of additional collateral (including its WebMD stock) and establish a loan to value ratio with respect to the stock to be received by the Company in connection with the merger between WebMD and Healtheon. The Company was in compliance with its revolving loan facility at September 30, 1999 and had unused borrowing capacity of approximately $9.0 million thereunder. The Company entered into additional technical amendments to its loan facility, one dated August 27, 1999 and one dated September 3, 1999. Among other things, the amendments permitted the transfer of the Company's Internet investments -20- into PTEKVentures.com, the Company's Internet investment vehicle. Management believes that cash and marketable securities on-hand of approximately $10.7 million, cash generated by operating activities, borrowing capacity under the Company's revolving loan facility and the monitization of certain strategic investments will be adequate to fund growth in the Company's existing businesses. Premiere's revolving loan facility matures on December 16, 1999 and the Company will be required to repay or refinance this indebtedness at that time. Management is in negotiations with its current lenders to refinance this indebtedness. The Company is considering a variety of other alternatives to refinance or repay this indebtedness, including the sale of a portion of its strategic equity investments. Any refinancing of this indebtedness could result in higher interest costs to the Company and more restrictive loan covenants than those currently in effect. Management regularly reviews the Company's capital structure and evaluates potential alternatives in light of current conditions in the capital markets. Depending upon conditions in these markets and other factors, the Company may, from time to time, engage in capital transactions, including debt or equity issuances or sell a portion or all of its strategic equity investments in order to increase the Company's financial flexibility and meet other capital needs. RESTRUCTURING, MERGER COSTS AND OTHER SPECIAL CHARGES In the first quarter of 1998, Premiere recorded a charge of approximately $7.5 million to restructure the operations of Premiere and Xpedite subsequent to their merger. Such costs consist of severance associated with workforce reduction, lease termination costs, costs to terminate certain contractual obligations and asset impairments. Severance benefits have been provided for termination of 122 employees. These actions resulted from management's plans to reduce sales, operations and administrative headcount by exiting duplicative and underperforming operations. Premiere has also provided for lease termination and clean-up costs associated with these facilities and operations. In addition, the Company provided for costs associated with commitments under certain advertising contracts from which the Company was generating no incremental revenue and for costs to terminate certain unfavorable reseller agreements. Although certain restructuring actions were being contemplated at the acquisition date, definitive plans for such actions were not formalized until after such date. Accordingly, there were no exit costs included in the purchase price allocation of Xpedite. In the third quarter of 1999, Premiere recorded a charge of approximately $8.2 million to restructure the administrative overhead of the corporate headquarters, the sales force of the EES group and certain operations of the EES and CES groups. Such costs consisted of severance associated with workforce reduction and lease termination and clean-up costs. Severance benefits have been provided for the termination of approxmiately 200 employees, primarily related to corporate administrative functions and direct sales force and operations of under-performing operating units in the EES and CES groups. Lease termination and clean-up costs were provided for the exit of one operating site in each of the EES and CES groups. THE YEAR 2000 ISSUE The term "Year 2000 issue" is a general term used to describe the various problems that may result from the improper processing of dates and date-sensitive calculations by computers and other machinery as the Year 2000 is approached -21- and reached. These problems generally arise from the fact that much of the world's computer hardware and software have historically used only two digits to identify the year in a date, often meaning that the computer may fail to distinguish dates in the "2000s" from dates in the "1900s." These problems may also arise from other sources as well, such as the use of special codes and conventions in software that make use of the date field. The Company's Year 2000 Readiness Process: The Company has formed a Year 2000 Executive Committee comprised of members of senior management and a Year 2000 Task Force comprised of project leaders for each of the Company's operating subsidiaries and key corporate functional areas. The Year 2000 Executive Committee and the Task Force are charged with evaluating the Company's Year 2000 issue and taking appropriate actions so that the Company will incur minimal disruption from the Year 2000 issue ("Year 2000 Ready"). The Year 2000 Task Force defined a comprehensive initiative (the "Initiative") to make the Company's necessary software applications and/or systems ("Software Applications") and hardware platforms ("Hardware Platforms") Year 2000 Ready. The Initiative covered the following seven phases: (i) inventory of all appropriate Software Applications and Hardware Platforms, (ii) assessment of appropriate repair requirements, (iii) repair or replacement of Software Applications and Hardware Platforms, where appropriate, (iv) researching and/or testing of appropriate individual Software Applications and Hardware Platforms to determine correct manipulation of dates and date-related data regarding the Year 2000 issue, (v) certification by users or testers within the Company that such Software Applications and Hardware Platforms appropriately handle dates and date-related data regarding the Year 2000 issue, (vi) appropriate system integration testing of multiple Software Applications and Hardware Platforms to determine correct manipulation of dates and date-related data regarding the Year 2000 issue, and (vii) creation of commercially reasonable contingency plans in the event certain Year 2000 readiness efforts fail. The Company is aware that some of its Hardware Platforms contain embedded microprocessors and it has included the repair or replacement of such embedded microprocessors as part of the Initiative. The Company retained a nationally recognized independent consultant ("Consultant") to assist in assessing and recommending revisions to the Initiative, and such recommendations have been taken into consideration throughout the initiative. Internal reviews ("audits") have been conducted in each Business Unit and at Corporate Headquarters to evaluate progress toward being Year 2000 Ready and the quality and completeness of the test results. Another external Consultant assisted with many of these audits. The Company will continue to review its progress with respect to the Initiative as the Year 2000 is approached and reached. This periodic review by the Company will include additional adjustments to the Initiative, as required. The Company's State of Readiness: The Company has materially completed the Initiative for its Software Applications and Hardware Platforms and believes it is prepared for the move into the Year 2000 in all of its Business Units, although customer conversions onto Year 2000 Ready systems will continue through the fourth quarter. In the process of assessing the Year 2000 readiness of Software Applications and Hardware Platforms as required by phase (ii) of the Initiative, the Company has communicated with its suppliers to determine (1) whether the Software Applications and Hardware Platforms provided to the Company will correctly manipulate dates and date-related data as the Year 2000 is approached and reached, and (2) whether the suppliers will solve their Year 2000 problems in order to continue providing the Company products and services as the Year 2000 is approached and reached. The Company has received verification that the majority of suppliers' Software Applications and Hardware Platforms, with appropriate "version modification," will correctly manipulate dates and date-related data as the Year 2000 is approached and reached. If a supplier informs the Company that it will not appropriately rectify its Year 2000 issues, then the Company will use that information to develop appropriate contingency plans as required by phase (vii) of the Initiative. As a general matter, the Company may be vulnerable to a supplier's inability to remedy its own Year 2000 issues. Other than the Company's own remediation and integration testing efforts, there can be no assurance that the Software Applications and Hardware Platforms supplied by third parties on which the Company's business relies will correctly manipulate dates and date-related data as the Year 2000 is approached and reached. Such failures could have a material adverse effect on the Company's financial condition and results of operations. -22- To operate its business, the Company relies upon providers of telecommunication services, government agencies, utility companies, and other third party service providers ("External Providers"), over which it can assert little control. In particular, the Company is heavily dependent upon telecommunications carriers to conduct its business. If the inability of any of these entities to correct their Year 2000 issues results in a failure to provide the Company services, the Company's operations may be materially adversely impacted and may result in a material adverse effect on the Company's business, financial condition and results of operations. A significant portion of the Company's business is conducted outside of the United States. External Providers located outside of the United States may face significantly more severe Year 2000 issues than similar entities located in the United States. If such External Providers located outside the United States are unable to rectify their Year 2000 issues, the Company may be unable to effectively conduct a portion of its international business, which could result in a material adverse effect on the Company's business, financial condition and results of operations. Costs to Address the Company's Year 2000 Issues: The majority of the work on the Initiative has been performed by the Company's employees and subcontractors, which has limited its cost. The Company estimates that the total historical and future costs of implementing the Initiative will be approximately $7 million, the majority as capital expenditures. The Company funded these costs of implementing the Initiative from cash flows. The Company has not deferred any specific information technology project as a result of the implementation of the Initiative. The Company does not expect that the opportunity cost of implementation of the Initiative will have a material effect on the financial condition of the Company or its results of operations. Risks Presented by Year 2000 Issues: With system integration testing substantially complete, the Company anticipates that it has found effective solutions to the Year 2000 issue for its appropriate, necessary systems. If, however, there is an unanticipated disruptions to a major business activity, it could have a material adverse effect on the Company's business, financial condition and results of operations. In addition, as noted above, the Company's business critical External Providers may not appropriately address their Year 2000 issues, the result of which could have a material adverse effect on the Company's business, financial condition and results of operations. The Company's Contingency Plans: The Initiative includes the development of commercially reasonable contingency plans for business activities that are susceptible to a substantial risk of a disruption resulting from a Year 2000 related event. Successful systems integration testing has substantially reduced the number of business functions requiring contingency plans. The Company continues to update detailed testing and contingency plans specific to Year 2000 events. NEW ACCOUNTING PRONOUNCEMENTS In June 1998, the Financial Accounting Standards Board (the "FASB") issued Statement No. 133, "Accounting for Derivative Instruments and Hedging Activities" ("SFAS" No. 133"). SFAS No. 133 establishes accounting and reporting standards for derivatives and hedging. It requires that all derivatives be recognized as either assets or liabilities at fair value and establishes specific criteria for the use of hedge accounting. The Company's required adoption date is January 1, 2001. SFAS No. 133 is not to be applied retroactively to financial statements of prior periods. The Company expects no material adverse effect to its financial position upon adoption of SFAS No. 133. FORWARD-LOOKING STATEMENTS When used in this Form 10-Q and elsewhere by management or Premiere from time to time, the words "believes," "anticipates," "expects," "will" and similar expressions are intended to identify forward-looking statements concerning Premiere's operations, economic performance and financial condition. These include, but are not limited to, forward-looking statements about Premiere's business strategy and means to implement the strategy, Premiere's objectives, the amount of future capital expenditures, the likelihood of Premiere's success in developing and introducing new products -23- and services and expanding its business, and the timing of the introduction of new and modified products and services. For those statements, Premiere claims the protection of the safe harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. These statements are based on a number of assumptions and estimates which are inherently subject to significant risks and uncertainties, many of which are beyond the control of Premiere, and reflect future business decisions which are subject to change. A variety of factors could cause actual results to differ materially from those anticipated in Premiere's forward-looking statements, including the following factors: . Factors described from time to time in the Company's press releases, reports and other filings made with the Securities and Exchange Commission; . Premiere's ability to comply with the financial covenants and other conditions of its revolving credit facility, as amended, and its ability to repay, refinance or extend the revolving credit facility in December 1999; . Premiere's ability to manage its growth and to respond to rapid technological change and risk of obsolescence of its products, services and technology; . Market acceptance of new products and services, including Orchestrate(R); . Development of effective marketing, pricing and distribution; . Strategies for new products and services, including Orchestrate(R); . Competitive pressures among communications services providers may increase significantly; . Costs or difficulties related to the integration of businesses, if any, acquired or that may be acquired by Premiere may be greater than expected; . Expected cost savings from past or future mergers and acquisitions may not be fully realized or realized within the expected time frame; . Revenues following past or future mergers and acquisitions may be lower than expected; . Operating costs or customer loss and business disruption following past or future mergers and acquisitions may be greater than expected; . The success of Premiere's strategic relationships, including the amount of business generated and the viability of the strategic partners, may not meet expectations; . The ability to identify and establish strategic partnerships and private investment opportunities utilizing Web-related assets and a potential decrease in the valuation of Web-related companies; . Possible adverse results of pending or future litigation; . Risks associated with interruption in Premiere's services due to the failure of the platforms and network infrastructure utilized in providing its services; . Risks associated with the Year 2000 issue, including Year 2000 problems that may arise on the part of third parties which may effect Premiere's operations; -24- . Risks associated with expansion of Premiere's international operations; . General economic or business conditions, internationally, nationally or in the local jurisdiction in which Premiere is doing business, may be less favorable than expected; . Legislative or regulatory changes may adversely affect the business in which Premiere is engaged; and . Changes in the securities markets may negatively impact Premiere. Premiere cautions that these factors are not exclusive. Consequently, all of the forward-looking statements made in this Form 10-Q and in documents incorporated in this Form 10-Q are qualified by these cautionary statements. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date of this Form 10-Q. Premiere takes on no obligation to publicly release the results of any revisions to these forward-looking statements that may be made to reflect events or circumstances after the date of this Form 10-Q, or the date of the statement, if a different date. All statements made herein regarding the Company's state of readiness with respect to the Year 2000 issue constitute "Year 2000 readiness disclosures" made pursuant to the Year 2000 Information and Readiness Disclosure Act, Public Law No. 105-271. -25- SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. January 18, 2000 PREMIERE TECHNOLOGIES, INC. /s/ Patrick G. Jones ------------------------------------------------ Patrick G. Jones Executive Vice President, Chief Legal Officer and Chief Financial Officer (Principal Financial and Accounting Officer and duly authorized signatory of the Registrant) -26-