ARTHUR ANDERSEN LETTERHEAD January 19, 1999 Office of the Chief Accountant Securities and Exchange Commission 450 Fifth Street, N.W. Washington, D.C. 20549 Dear Sir/Madam: We have read Item 4 included in the Form 8-K dated January 15, 1999 of Expert Software, Inc. filed with the Securities and Exchange Commission and are in agreement with the statements contained therein. Very truly yours, /s/ Arthur Andersen LLP cc: Mr. Kenneth P. Currier, CEO, Expert Software, Inc.