FORM 10-Q

                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                              Washington, DC 20549
(Mark One)
          [X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934
               For the quarterly period ended: September 30, 2002

                                       OR

          [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934
                 For the transition period from:____ to ____
                         Commission file number: 1-13754

                         ALLMERICA FINANCIAL CORPORATION
             (Exact name of registrant as specified in its charter)

            Delaware                                       04-3263626
(State or other jurisdiction of                           (I.R.S. Employer
incorporation or organization)                         Identification Number)

               440 Lincoln Street, Worcester, Massachusetts 01653
                    (Address of principal executive offices)
                                   (Zip Code)

                                 (508) 855-1000
              (Registrant's telephone number, including area code)

        _________________________________________________________________
 (Former name, former address and former fiscal year, if changed since last
 report)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days. Yes [ X ] No [ ]

                APPLICABLE ONLY TO ISSUERS INVOLVED IN BANKRUPTCY
                  PROCEEDINGS DURING THE PRECEDING FIVE YEARS:

Indicate  by check mark  whether  the  registrant  has filed all  documents  and
reports  required  to be  filed by  Section  12,  13 or 15(d) of the  Securities
Exchange Act of 1934 subsequent to the  distribution of securities  under a plan
confirmed by a court. Yes [ ] No [ ]

                      APPLICABLE ONLY TO CORPORATE ISSUERS:

Indicate the number of shares outstanding of each of the registrant's classes of
common  stock as of the latest  practicable  date:  52,900,919  shares of common
stock outstanding, as of November 1, 2002.

                                       53
                 Total Number of Pages Included in This Document
                           Exhibit Index is on Page 54







                                TABLE OF CONTENTS


PART I.      FINANCIAL INFORMATION

   Item 1.   Financial Statements
             Consolidated Statements of Income                                 3
             Consolidated Balance Sheets                                       4
             Consolidated Statements of Shareholders' Equity                   5
             Consolidated Statements of Comprehensive Income                   6
             Consolidated Statements of Cash Flows                             7
             Notes to Interim Consolidated Financial Statements           8 - 16

   Item 2.   Management's Discussion and Analysis of Financial
             Condition and Results of Operations                         17 - 47

   Item 3.   Quantitative and Qualitative Disclosures About Market
             Risk                                                             48

   Item 4.   Controls and Procedures                                          48

PART II.     OTHER INFORMATION

   Item 6.   Exhibits and Reports on Form 8-K                                 49

SIGNATURES                                                                    50

CERTIFICATIONS                                                           51 - 53






                                                         PART I - FINANCIAL INFORMATION
                                                          ITEM 1 - FINANCIAL STATEMENTS

                                                         ALLMERICA FINANCIAL CORPORATION
                                                        CONSOLIDATED STATEMENTS OF INCOME

                                                                              (Unaudited)                     (Unaudited)
                                                                             Quarter Ended                 Nine Months Ended
                                                                             September 30,                   September 30,
                                                                       ----------------------------------------------------------
 (In millions, except per share data)                                     2002           2001            2002            2001
- ---------------------------------------------------------------------------------------------------------------------------------
                                                                                                       
Revenues
   Premiums...................................................      $      576.2   $      559.9    $    1,736.2    $    1,685.4
   Universal life and investment product policy fees..........              97.1           95.0           291.9           294.6
   Net investment income......................................             152.8          169.6           452.9           501.1
   Net realized investment losses.............................              (7.8)          (4.9)          (83.9)          (89.6)
   Other income...............................................              36.6           33.4           105.5           102.6
                                                                       -----------    -----------     ------------    -----------
        Total revenues........................................             854.9          853.0         2,502.6         2,494.1
                                                                       -----------    -----------     ------------    -----------

Benefits, losses and expenses
   Policy benefits, claims, losses and loss adjustment
     expenses.................................................             616.4          558.6         1,669.9         1,636.7
   Policy acquisition expenses................................             542.3          125.4           912.6           355.8
   Net losses (gains) on derivative instruments...............               0.1            0.6           (30.3)           (2.3)
   Other operating expenses...................................             187.2          144.6           489.5           427.8
                                                                       -----------    -----------     ------------    -----------
         Total benefits, losses and expenses..................           1,346.0          829.2         3,041.7         2,418.0
                                                                       -----------    -----------     ------------    -----------

   (Loss) income before federal income taxes..................            (491.1)          23.8          (539.1)           76.1
                                                                       -----------    -----------     ------------    -----------

   Federal income tax (expense) benefit:
      Current.................................................             (15.9)          71.4           (12.5)           99.6
      Deferred................................................             197.6          (60.0)          246.3           (92.9)
                                                                       -----------    -----------     ------------    -----------
         Total federal income tax benefit.....................             181.7           11.4           233.8             6.7
                                                                       -----------    -----------     ------------    -----------
   (Loss) income before minority interest and cumulative
      effect of change in accounting principle................            (309.4)          35.2          (305.3)           82.8


   Minority interest:
      Distributions on mandatorily redeemable preferred
        securities of a subsidiary trust holding solely
        junior subordinated debentures of the Company.........              (4.0)          (4.0)          (12.0)          (12.0)
                                                                       -----------    -----------     ------------    -----------
   (Loss) income before cumulative effect of change in
      accounting principle....................................            (313.4)          31.2          (317.3)           70.8

   Cumulative effect of change in accounting principle (less
      applicable income tax benefit of $2.0 and $1.7 for the
      nine months ended September 30, 2002 and 2001)..........               -              -              (3.7)           (3.2)
                                                                       -----------    -----------     ------------    -----------
   Net (loss) income..........................................      $     (313.4)  $       31.2    $     (321.0)   $       67.6
                                                                       ===========    ===========     ============    ===========

  PER SHARE DATA
   Basic
      (Loss) income before cumulative effect of change in
        accounting principle..................................      $      (5.93)  $        0.59   $       (6.00)  $        1.34

      Cumulative  effect of change  in  accounting  principle
        (less applicable income tax benefit of $0.04 and $0.03
        for the nine months ended September 30, 2002 and 2001)              -               -              (0.07)          (0.06)
                                                                       -----------    -----------     ------------    -----------
      Net (loss) income.......................................      $      (5.93)  $        0.59   $       (6.07)  $        1.28
                                                                       ===========    ===========     ============    ===========

      Weighted average shares outstanding ....................              52.9            52.7            52.9            52.6
                                                                       ===========    ===========     ============    ===========

   Diluted
      (Loss) income before cumulative effect of change in
        accounting principle..................................      $      (5.93)  $        0.59   $       (6.00)  $        1.33

      Cumulative  effect of change  in  accounting  principle
        (less applicable income tax benefit of $0.04 and $0.03
        for the nine months ended September 30, 2002 and 2001)              -               -              (0.07)          (0.06)
                                                                       -----------    -----------     ------------    -----------
      Net (loss) income ......................................      $      (5.93)  $        0.59   $       (6.07)  $        1.27
                                                                       ===========    ===========     ============    ===========

      Weighted average shares outstanding.....................              52.9            53.1             52.9           53.1
                                                                       ===========    ===========     ============    ===========


                        The accompanying notes are an integral part of these consolidated financial statements.


                                                                  3






                                                    ALLMERICA FINANCIAL CORPORATION
                                                      CONSOLIDATED BALANCE SHEETS
                                                                                       (Unaudited)
                                                                                      September 30,       December 31,
(In millions, except per share data)                                                      2002                2001
- --------------------------------------------------------------------------------------------------------------------------
                                                                                                  
Assets
   Investments:
      Fixed maturities-at fair value (amortized cost of $8,677.7 and $9,294.0)..     $    8,949.2       $     9,401.7
      Equity securities-at fair value (cost of $50.4 and $61.2).................             50.4                62.1
      Mortgage loans............................................................            286.7               321.6
      Policy loans..............................................................            360.4               379.6
      Other long-term investments...............................................            169.3               161.2
                                                                                        ----------         -----------
        Total investments.......................................................          9,816.0            10,326.2
                                                                                        ----------         -----------
   Cash and cash equivalents....................................................            952.3               350.2
   Accrued investment income....................................................            141.4               152.3
   Premiums, accounts and notes receivable, net.................................            581.2               628.4
   Reinsurance receivable on paid and unpaid losses,
      benefits and unearned premiums............................................          1,437.0             1,426.8
   Deferred policy acquisition costs............................................          1,417.6             1,784.2
   Deferred federal income taxes................................................            406.0               168.1
   Goodwill.....................................................................            131.2               139.2
   Other assets.................................................................            493.0               522.3
   Separate account assets......................................................         12,152.9            14,838.4
                                                                                        ----------         -----------
      Total assets..............................................................     $   27,528.6       $    30,336.1
                                                                                        ==========         ===========

Liabilities
   Policy liabilities and accruals:
      Future policy benefits....................................................     $    4,766.3       $     4,099.6
      Outstanding claims, losses and loss adjustment expenses...................          3,040.1             3,029.8
      Unearned premiums.........................................................          1,083.8             1,052.5
      Contractholder deposit funds and other policy liabilities.................          1,083.9             1,763.9
                                                                                        ----------         -----------
        Total policy liabilities and accruals...................................          9,974.1             9,945.8
                                                                                        ----------         -----------
   Expenses and taxes payable...................................................            987.2               934.1
   Reinsurance premiums payable.................................................            113.3               125.3
   Trust instruments supported by funding obligations...........................          1,696.2             1,518.6
   Short-term debt..............................................................              -                  83.3
   Long-term debt...............................................................            199.5               199.5
   Separate account liabilities.................................................         12,152.9            14,838.4
                                                                                        ----------         -----------
      Total liabilities.........................................................         25,123.2            27,645.0
                                                                                        ----------         -----------

   Minority interest:
      Mandatorily redeemable preferred securities of a subsidiary trust holding
        solely junior subordinated debentures of the Company....................            300.0               300.0
                                                                                        ----------         -----------

   Commitments and contingencies  (Note 11)

Shareholders' equity
   Preferred stock, $0.01 par value, 20.0 million shares authorized, none issued              -                   -
   Common stock, $0.01 par value, 300.0 million shares authorized, 60.4 million
      shares issued.............................................................              0.6                 0.6
   Additional paid-in capital...................................................          1,762.3             1,758.4
   Accumulated other comprehensive income (loss)................................             11.5               (13.7)
   Retained earnings............................................................            731.3             1,052.3
   Treasury stock at cost (7.4 and 7.5 million shares)..........................           (400.3)             (406.5)
                                                                                        ----------         -----------
      Total shareholders' equity................................................          2,105.4             2,391.1
                                                                                        ----------         -----------
        Total liabilities and shareholders' equity..............................     $   27,528.6       $    30,336.1
                                                                                        ==========         ===========


                        The accompanying notes are an integral part of these consolidated financial statements.



                                                                 4





                                                    ALLMERICA FINANCIAL CORPORATION
                                            CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY


                                                                                                (Unaudited)
                                                                                             Nine Months Ended
                                                                                               September 30,
                                                                                         ---------------------------
(In millions)                                                                              2002             2001
- --------------------------------------------------------------------------------------------------------------------
                                                                                                
Preferred Stock
   Balance at beginning and end of period.......................................      $      -        $       -
                                                                                         --------        ---------

Common Stock
   Balance at beginning and end of period.......................................             0.6              0.6
                                                                                         --------        ---------

Additional paid-in capital
   Balance at beginning of period...............................................         1,758.4          1,765.3
      Unearned compensation related to restricted stock and other...............             3.9             (9.3)
                                                                                         --------        ---------
   Balance at end of period.....................................................         1,762.3          1,756.0
                                                                                         --------        ---------

Accumulated Other Comprehensive Income
  Net unrealized appreciation (deppreciation) on investments:
   Balance at beginning of period...............................................            28.4             (5.2)

      Net appreciation on available-for-sale securities.........................            98.1            151.4
      Provision for deferred federal income taxes...............................           (34.3)           (53.0)
                                                                                         --------        ---------
                                                                                            63.8             98.4
                                                                                         --------        ---------
      Net depreciation on derivative instruments................................           (59.4)           (74.6)
      Benefit for deferred federal income taxes.................................            20.8             26.1
                                                                                         --------        ---------
                                                                                           (38.6)           (48.5)
                                                                                         --------        ---------
   Balance at end of period.....................................................            53.6             44.7
                                                                                         --------        ---------

  Minimum Pension Liability:
   Balance at beginning and end of period.......................................           (42.1)             -
                                                                                         --------        ---------

   Total accumulated other comprehensive income.................................            11.5             44.7
                                                                                         --------        ---------

Retained earnings
   Balance at beginning of period...............................................         1,052.3          1,068.7
      Net (loss) income.........................................................          (321.0)            67.6
                                                                                         --------        ---------
   Balance at end of period.....................................................           731.3          1,136.3
                                                                                         --------        ---------

Treasury Stock
   Balance at beginning of period...............................................          (406.5)          (420.3)
     Shares reissued at cost....................................................             6.2             12.5
                                                                                         --------        ---------
   Balance at end of period.....................................................          (400.3)          (407.8)
                                                                                         --------        ---------

          Total shareholders' equity............................................      $  2,105.4      $   2,529.8
                                                                                         ========        =========


                        The accompanying notes are an integral part of these consolidated financial statements.



                                                                  5





                                                    ALLMERICA FINANCIAL CORPORATION
                                            CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

                                                                (Unaudited)                           (Unaudited)
                                                               Quarter Ended                       Nine Months Ended
                                                               September 30,                          September 30,
                                                    ----------------------------------------------------------------------
(In millions)                                             2002               2001               2002              2001
- --------------------------------------------------------------------------------------------------------------------------
                                                                                                
Net (loss) income.................................  $     (313.4)      $       31.2      $      (321.0)     $       67.6

Other comprehensive income (loss):
  Available-for-sale securities:
    Net appreciation during the period............          75.8               78.8               98.1             151.4
    Provision for deferred federal income taxes...         (26.5)             (27.6)             (34.3)            (53.0)
                                                       -----------        -----------        -----------       -----------
  Total available-for-sale securities.............          49.3               51.2               63.8              98.4
                                                       -----------        -----------        -----------       -----------

  Derivative instruments:
    Net depreciation during the period............         (37.2)             (80.1)             (59.4)            (74.6)
    Benefit for deferred federal income taxes.....          13.0               28.0               20.8              26.1
                                                       -----------        -----------        -----------       -----------
  Total derivative instruments....................         (24.2)             (52.1)             (38.6)            (48.5)
                                                       -----------        -----------        -----------       -----------
Other comprehensive income (loss).................          25.1               (0.9)              25.2              49.9
                                                       -----------        -----------        -----------       -----------
Comprehensive (loss) income.......................  $     (288.3)      $       30.3      $      (295.8)     $      117.5
                                                       ===========        ===========        ===========       ===========


                        The accompanying notes are an integral part of these consolidated financial statements.



                                                                 6





                                                    ALLMERICA FINANCIAL CORPORATION
                                                 CONSOLIDATED STATEMENTS OF CASH FLOWS

                                                                                                       (Unaudited)
                                                                                                    Nine Months Ended
                                                                                                      September 30,
                                                                                            --------------------------------
(In millions)                                                                                   2002               2001
- ----------------------------------------------------------------------------------------------------------------------------
                                                                                                      
Cash flows from operating activities
   Net (loss) income.......................................................              $      (321.0)     $        67.6
     Adjustments to reconcile net (loss) income to net cash provided by
     operating activities:
      Net realized investment losses.......................................                       83.9               89.6
      Gains on derivative instruments......................................                      (30.3)              (2.3)
      Impairment of capitalized technology costs...........................                       29.8                 -
      Net amortization and depreciation....................................                       14.0               14.5
      Deferred federal income taxes........................................                     (246.3)              92.9
      Change in deferred acquisition costs.................................                      320.5             (133.0)
      Change in premiums and notes receivable,
        net of reinsurance payable.........................................                        0.3               (4.2)
      Change in accrued investment income..................................                       10.9                5.2
      Change in policy liabilities and accruals, net.......................                      728.0              504.3
      Change in reinsurance receivable.....................................                      (10.2)              36.3
      Change in expenses and taxes payable.................................                       74.8             (201.1)
      Other, net...........................................................                       18.4              (24.5)
                                                                                            -------------      -------------
            Net cash provided by operating activities......................                      672.8              445.3
                                                                                            -------------      -------------


Cash flows from investing activities
   Proceeds from disposals and maturities of available-for-sale fixed
     maturities............................................................                    2,957.5            1,836.9
   Proceeds from disposals of equity securities............................                       16.5               41.7
   Proceeds from disposals of other investments............................                       34.4               42.2
   Proceeds from mortgages matured or collected............................                       35.9               68.6
   Proceeds from collections of installment finance and notes receivable...                      267.2              153.6
   Purchase of available-for-sale fixed maturities.........................                   (2,342.4)          (2,740.4)
   Purchase of equity securities...........................................                       (1.7)             (10.4)
   Purchase of other investments...........................................                      (27.6)             (19.5)
   Payments related to terminated swap agreements..........................                      (37.4)              (7.2)
   Disbursements to fund installment finance and notes receivable..........                     (232.3)            (169.5)
   Capital expenditures....................................................                       (6.9)             (22.7)
   Other, net..............................................................                        -                  1.5
                                                                                            -------------      -------------
            Net cash provided by (used in) investing activities............                      663.2             (825.2)
                                                                                            -------------      -------------

Cash flows from financing activities
   Deposits and interest credited to contractholder deposit funds..........                      114.0              148.4
   Withdrawals from contractholder deposit funds...........................                     (822.1)            (490.4)
   Deposits to trust instruments supported by funding obligations..........                      165.8            1,109.2
   Withdrawals from trust instruments supported by funding obligations.....                     (109.4)             (86.3)
   Change in short-term debt...............................................                      (83.3)              14.4
   Treasury stock reissued at cost.........................................                        1.1                4.4
                                                                                            -------------      -------------
            Net cash (used in) provided by financing activities............                     (733.9)             699.7
                                                                                            -------------      -------------

Net change in cash and cash equivalents....................................                      602.1              319.8
Cash and cash equivalents, beginning of period.............................                      350.2              281.1
                                                                                            -------------      -------------
Cash and cash equivalents, end of period...................................              $       952.3      $       600.9
                                                                                            =============      =============


                        The accompanying notes are an integral part of these consolidated financial statements.



                                                                 7


                         ALLMERICA FINANCIAL CORPORATION
               NOTES TO INTERIM CONSOLIDATED FINANCIAL STATEMENTS

1. Basis of Presentation and Principles of Consolidation

The  accompanying  unaudited  consolidated  financial  statements  of  Allmerica
Financial  Corporation ("AFC" or the "Company") have been prepared in accordance
with generally accepted accounting  principles for interim financial information
and with the requirements of Form 10-Q.

The interim  consolidated  financial  statements  of AFC include the accounts of
First Allmerica  Financial Life Insurance Company ("FAFLIC") and its subsidiary,
Allmerica Financial Life Insurance and Annuity Company  ("AFLIAC");  The Hanover
Insurance Company  ("Hanover")and its subsidiary,  Citizens Insurance Company of
America ("Citizens"),  and other insurance and non-insurance  subsidiaries.  All
significant intercompany accounts and transactions have been eliminated.

The accompanying  interim  consolidated  financial  statements  reflect,  in the
opinion  of the  Company's  management,  all  adjustments  necessary  for a fair
presentation of the financial position and results of operations. The results of
operations  for the nine months  ended  September  30, 2002 are not  necessarily
indicative  of the results to be  expected  for the full year.  These  financial
statements  should be read in conjunction  with the Company's 2001 Annual Report
to  Shareholders,  as  filed  on Form  10-K  with the  Securities  and  Exchange
Commission.

On  September  27,  2002,  the Company  announced  plans to  consider  strategic
alternatives, including a significant reduction of sales of proprietary variable
annuities and life insurance products.  This resulted from the cumulative effect
of the significant,  persistent  decline in the equity market,  particularly the
significant  decline in the third  quarter of 2002 that  followed the decline in
the second  quarter,  as well as the rating  agency  actions.  Susequently,  the
Company  ceased  all new  sales  of  proprietary  variable  annuities  and  life
insurance  products.  In  addition,  the  Company  will not  pursue new sales in
FAFLIC's funding agreement  business (See Note 9). FAFLIC and AFLIAC will retain
and service  existing  customer  accounts  while  utilizing  existing  agents to
distribute third party investment and insurance products.

Thus, the future  profitability  of FAFLIC and AFLIAC is dependent  upon,  among
other things, the ability to generate  non-proprietary sales, the persistency of
existing customer accounts, equity market levels, and the ability to rationalize
an  expense  structure  consistent  with the new  business  model.  The  Company
believes the earnings of these entities will be substantially less than those in
years prior to 2002.

2. New Accounting Pronouncements

In June 2002, the Financial Accounting Standards Board ("FASB") issued Statement
of Financial Accounting Standards No. 146, "Accounting for Costs Associated with
Exit or Disposal Activities" ("Statement No. 146"). This Statement requires that
a liability for costs associated with an exit or disposal activity is recognized
and  measured  initially  at its  fair  value in the  period  the  liability  is
incurred.  This statement  supercedes Emerging Issues Task Force Issue No. 94-3,
"Liability Recognition for Certain Employee Termination Benefits and Other Costs
to Exit an Activity  (including  Certain  Costs  Incurred in a  Restructuring)".
Additionally,  the Statement requires financial statement  disclosures about the
description of the exit or disposal  activity,  including for each major type of
cost,  the total  amount  expected to be incurred  and a  reconciliation  of the
beginning and ending  liability  balances.  The provisions of this statement are
effective  for all exit and disposal  activities  initiated  after  December 31,
2002.  The  adoption  of  Statement  No. 146 is not  expected to have a material
effect on the Company's financial statements.

In August 2001, the FASB issued Statement of Financial  Accounting Standards No.
144,   "Accounting  for  the  Impairment  or  Disposal  of  Long-Lived   Assets"
("Statement No. 144"). This statement  addresses  significant issues relating to
the  implementation  of  Statement of Financial  Accounting  Standards  No. 121,
"Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to
be Disposed Of" ("Statement No. 121"), by developing a single  accounting model,
based on the framework  established in Statement No. 121, for long-lived  assets
to be disposed of by sale,  whether  previously held and used or newly acquired.
In  addition,   Statement  No.  144  supercedes  the  accounting  and  reporting
provisions  of  Accounting  Principles  Board  Opinion  No. 30 ("APB  No.  30"),
"Reporting  the Results of  Operations - Reporting  the Effects of Disposal of a
Segment of a Business,  and  Extraordinary,  Unusual and Infrequently  Occurring
Events and Transactions", for the disposal of a segment of a business and amends
Accounting Research Bulletin No. 51,  "Consolidated  Financial  Statements",  to
eliminate the exception to  consolidation  for a subsidiary for which control is
likely to be  temporary.  The  provisions  of this  statement  are effective for
fiscal years  beginning  after  December 15, 2001. The adoption of Statement No.
144 did not have a material effect on the Company's financial statements.

                                       8


In June 2001, the FASB issued  Statement of Financial  Accounting  Standards No.
142,  "Goodwill  and Other  Intangible  Assets"  ("Statement  No.  142"),  which
requires that goodwill and intangible  assets that have indefinite  useful lives
no longer be amortized  over their useful lives,  but instead be tested at least
annually for  impairment.  Intangible  assets that have finite useful lives will
continue to be amortized  over their useful  lives.  In addition,  the statement
provides  specific  guidance for testing the  impairment of  intangible  assets.
Additional  financial statement  disclosures about goodwill and other intangible
assets,  including changes in the carrying amount of goodwill,  carrying amounts
by  classification  of  amortized  and  non-amortized   assets,   and  estimated
amortization expenses for the next five years, are also required. This statement
became  effective  for fiscal years  beginning  after  December 15, 2001 for all
goodwill and other intangible  assets held at the date of adoption.  The Company
adopted  Statement No. 142 on January 1, 2002. In accordance with the transition
provisions  of this  statement,  the  Company  recorded a $3.7  million  charge,
net-of-taxes,  in earnings,  to recognize the impairment of goodwill  related to
two of its  non-insurance  subsidiaries.  The Company utilized a discounted cash
flow model to value these subsidiaries.

Effective  January 1, 2002, the Company ceased its  amortization  of goodwill in
accordance with Statement No. 142. Amortization expense in the third quarter and
the first nine months of 2001 was $1.0 million and $3.0  million,  respectively,
net-of-taxes. In accordance with Statement No. 142, the following table provides
income before the  cumulative  effect of a change in accounting  principle,  net
(loss) income,  and related per-share amounts as of September 30, 2002 and 2001,
as  reported  and  adjusted as if the  Company  had ceased  amortizing  goodwill
effective January 1, 2001.




                                                                       (Unaudited)                              (Unaudited)
                                                                      Quarter Ended                          Nine Months Ended
                                                                      September 30,                             September 30,
                                                           -------------------------------------------------------------------------
(In millions, except per share data)                              2002              2001                  2002              2001
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                                             
Reported (loss) income before cumulative effect of change
   in accounting principle................................. $    (313.4)        $    31.2              $  (317.3)        $    70.8
   Goodwill amortization...................................           -               1.0                      -               3.0
                                                              -----------        ----------             -----------       ----------
Adjusted (loss) income before cumulative effect of change
   in accounting principle................................. $    (313.4)        $    32.2              $  (317.3)        $    73.8
                                                              ===========        ==========             ===========       ==========

Reported net (loss) income................................. $    (313.4)        $    31.2              $  (321.0)        $    67.6
   Goodwill amortization...................................           -               1.0                      -               3.0
                                                              -----------        ----------             -----------       ----------
Adjusted net (loss) income................................. $    (313.4)        $    32.2              $  (321.0)        $    70.6
                                                              ===========        ==========             ===========       ==========

Per Share Information
Basic
Reported (loss) income before cumulative effect of change
   in accounting principle................................. $     (5.93)        $    0.59              $   (6.00)        $    1.34
   Goodwill amortization...................................           -              0.02                      -              0.05
                                                              -----------        ----------             -----------       ----------
Adjusted (loss) income before cumulative effect of change
   in accounting principle................................. $     (5.93)        $    0.61              $   (6.00)        $    1.39
                                                              ===========        ==========             ===========       ==========

Reported net (loss) income................................. $     (5.93)        $    0.59              $   (6.07)        $    1.28
   Goodwill amortization...................................           -              0.02                      -              0.05
                                                              -----------        ----------             -----------       ----------
Adjusted net (loss) income................................. $     (5.93)        $    0.61              $   (6.07)        $    1.33
                                                              ===========        ==========             ===========       ==========

Diluted
Reported (loss) income before cumulative effect of change
   in accounting principle................................. $     (5.93)        $    0.59              $   (6.00)        $    1.33
   Goodwill amortization...................................           -              0.02                      -              0.05
                                                              -----------        ----------             -----------       ----------
Adjusted (loss) income before cumulative effect of change
   in accounting principle................................. $     (5.93)        $    0.61              $   (6.00)        $    1.38
                                                              ===========        ==========             ===========       ==========

Reported net (loss) income................................. $     (5.93)        $    0.59              $   (6.07)        $    1.27
   Goodwill amortization...................................           -              0.02                      -              0.05
                                                              -----------        ----------             -----------       ----------
Adjusted net (loss) income................................. $     (5.93)        $    0.61              $   (6.07)        $    1.32
                                                              ===========        ==========             ===========       ==========

Note: Due to the use of weighted  average shares  outstanding  when  calculating earnings per common  share,  the sum of the
quarterly per common share data may not equal the per common share data for the year.



                                       9


In June 1998, the FASB issued  Statement of Financial  Accounting  Standards No.
133, "Accounting for Derivative Instruments and Hedging Activities"  ("Statement
No. 133"), which establishes  accounting and reporting  standards for derivative
instruments.  Statement  No. 133 requires  that all  derivative  instruments  be
recorded on the balance sheet at their fair value.  Changes in the fair value of
derivatives are recorded each period in current earnings or other  comprehensive
income,  depending  on the  type of hedge  transaction.  For  fair  value  hedge
transactions in which the Company is hedging changes in an asset's,  liability's
or firm  commitment's  fair value,  changes in the fair value of the  derivative
instruments  will generally be offset in the income  statement by changes in the
hedged item's fair value. For cash flow hedge transactions, in which the Company
is hedging  the  variability  of cash flows  related to a variable  rate  asset,
liability,  or a  forecasted  transaction,  changes  in the  fair  value  of the
derivative  instrument will be reported in other comprehensive income. The gains
and losses on the derivative instrument that are reported in other comprehensive
income will be  reclassified  into earnings in the periods in which earnings are
impacted by the  variability of the cash flows of the hedged item. To the extent
any hedges are determined to be  ineffective,  all or a portion of the change in
value of the derivative will be recognized currently in earnings. This statement
became  effective for fiscal years  beginning  after June 15, 2000.  The Company
adopted  Statement No. 133 on January 1, 2001. In accordance with the transition
provisions  of the  statement,  the  Company  recorded  a $3.2  million  charge,
net-of-taxes,  in earnings to recognize all derivative instruments at their fair
values.  This adjustment  represents net losses that were previously deferred in
other  comprehensive  income on derivative  instruments  that do not qualify for
hedge accounting. The Company recorded an offsetting gain in other comprehensive
income of $3.3 million, net-of-tax, to recognize these derivative instruments.

3. Discontinued Operations

During the second quarter of 1999, the Company approved a plan to exit its group
life and health insurance business,  consisting of its Employee Benefit Services
("EBS")  business,  its Affinity  Group  Underwriters  ("AGU")  business and its
accident  and  health  assumed  reinsurance  pool  business  ("reinsurance  pool
business").  During the third quarter of 1998,  the Company  ceased  writing new
premiums  in the  reinsurance  pool  business,  subject to  certain  contractual
obligations.  Prior to 1999, these businesses comprised substantially all of the
former Corporate Risk Management  Services segment.  Accordingly,  the operating
results of the  discontinued  segment,  including its reinsurance pool business,
have been  reported in the  Consolidated  Statements  of Income as  discontinued
operations in accordance  with APB Opinion No. 30. In the third quarter of 1999,
the operating results from the discontinued segment were adjusted to reflect the
recording of additional  reserves  related to accident  claims from prior years.
The Company also recorded a $30.5 million loss, net-of-taxes, on the disposal of
this segment,  consisting of after tax losses from the run-off of the group life
and health  business of  approximately  $46.9 million,  partially  offset by net
proceeds  from the sale of the EBS  business  of  approximately  $16.4  million.
Subsequent to the measurement date of June 30, 1999,  approximately $6.1 million
of the aforementioned  $46.9 million loss has been generated from the operations
of the discontinued business.

In March of 2000, the Company  transferred  its EBS business to Great-West  Life
and Annuity Insurance  Company of Denver.  As a result of this transaction,  the
Company has  received  consideration  of  approximately  $27  million,  based on
renewal rights for existing  policies.  The Company retained policy  liabilities
estimated at $76.0 million at September 30, 2002 related to this business.

As permitted  by APB Opinion No. 30, the  Consolidated  Balance  Sheets have not
been segregated between continuing and discontinued operations. At September 30,
2002 and 2001,  the  discontinued  segment  had assets of  approximately  $305.2
million  and $397.1  million,  respectively,  consisting  primarily  of invested
assets and reinsurance  recoverables,  and liabilities of  approximately  $361.7
million  and  $367.6  million,  respectively,  consisting  primarily  of  policy
liabilities. Revenues for the discontinued operations were $6.0 million and $8.1
million for the quarters ended  September 30, 2002 and 2001,  respectively,  and
$18.0 million and $27.9 million for the nine months ended September 30, 2002 and
2001, respectively.

4. Third Quarter Events

Prior to September 30, 2002, the Allmerica  Financial  Services  ("AFS") segment
manufactured  and  sold  variable   annuities,   variable   universal  life  and
traditional  life  insurance  products,  as well  as  certain  group  retirement
products.  On  September  27,  2002,  the  Company  announced  plans to consider
strategic   alternatives,   including  a  significant   reduction  of  sales  of
proprietary  variable annuities and life insurance products.  This resulted from
the  cumulative  effect of the  significant,  persistent  decline  in the equity
market,  particularly the significant  decline in the third quarter of 2002 that
followed  the  decline  in the  second  quarter,  as well as the  rating  agency
actions.  Subsequently, the Company ceased all new sales of proprietary variable
annuities and life insurance products.

                                       10


Consistent with its accounting policies, the Company evaluated the impact of the
aforementioned third quarter 2002 events. As a result of the significant decline
in the equity market during the third quarter of 2002, that followed the decline
in the  second  quarter,  and the  decision  to cease new  sales of  proprietary
variable  annuities and life insurance  products,  the Company  re-evaluated and
revised its  assumptions  including its estimates of  persistency,  asset growth
rates and  asset-based  fees.  These revisions  significantly  reduced the total
estimated gross profits and expected life of these contracts.

Accordingly, the Company recorded the following charges during the quarter ended
September 30, 2002 (unaudited):





(In millions)
- -----------------------------------------------------------------------------------------
                                                                  
Additional deferred policy acquisition cost ("DAC")
amortization:
    Revision of surrender rate assumptions....................       $        171.1
    Equity market depreciation................................                 65.7
    Revision of market-related appreciation assumptions.......                 43.3
    Revision of guaranteed minimum death benefits
        ("GMDB") long-term cost assumptions...................                 48.4
    Impairment of DAC asset...................................                159.0
                                                                        ---------------
                                                                              487.5
                                                                        ---------------
GMDB:
    Revision of long-term cost assumptions....................                106.7
    Reduction of DAC amortization.............................                (67.6)
                                                                        ---------------
                                                                               39.1
                                                                        ---------------

 Impairment of capitalized technology costs...................                 29.8
                                                                        ---------------

Total.............................................................   $        556.4
                                                                        ===============


In connection with the aforementioned decision to cease new sales of proprietary
variable  annuities  and  life  insurance  products  and  as  a  result  of  the
significant,  sustained  decline in the equity market,  the Company reviewed its
estimate of future gross profits to be realized from the AFS products.  Based on
this review, the Company revised certain of its long-term assumptions related to
DAC  and  GMDB  reserves.  Accordingly,  the  Company  recorded  additional  DAC
amortization  of $487.5  million in the quarter ended  September  30, 2002.  The
Company also  recognized  an increase to its GMDB reserve of $106.7  million for
the quarter ended September 30, 2002,  which was partially offset by a reduction
in DAC amortization of $67.6 million.

Additionally,  as a result of the aforementioned  change in business strategy of
the AFS business  segment,  certain  capitalized  software and other capitalzied
technology  costs were reviewed for impairment in accordance  with Statement No.
144. The fair value of these assets was estimated  using a  traditional  present
value  technique  in which a single  set of  estimated  cash  flows and a single
interest  rate were used.  This review  resulted in the  recognition  of a $29.8
million  charge  in the  third  quarter  of 2002  which  is  reflected  in Other
Operating  Expenses in the  Consolidated  Statements  of Income.  This charge is
comprised of $29.1 million of capitalized  software and $0.7 million  related to
mid-range equipment that were deemed to be impaired.


5. Restructuring

In the fourth quarter of 2001,  the Company  recognized a pre-tax charge of $2.7
million related to severance and other employee related costs resulting from the
reorganization of its technology support group.  Approximately 82 positions have
been  eliminated as a result of this  restructuring  plan, of which 81 employees
have been  terminated as of September 30, 2002. The Company has made payments of
$2.2 million related to this restructuring plan as of September 30, 2002.


6. Federal Income Taxes

It is the  Company's  policy to  estimate  taxes for  interim  periods  based on
estimated annual  effective tax rates which are derived,  in part, from expected
annual  pre-tax  income.  However,  the federal  income tax benefit for the nine
months ended September 30, 2002 has been computed based on the first nine months
of 2002 as a discrete  period due to the  uncertainty  regarding  the  Company's
ability to reliably  estimate  pre-tax income for the remainder of the year. The
Company  cannot  reliably  estimate  pre-tax  income for the  remainder  of 2002
principally  due to the impact of the equity  markets on the Company,  including
possible additional  amortization of deferred policy acquisition costs.  Because
of this uncertainty,  the Company is unable to develop a reasonable  estimate of
the annual effective tax rate for the full year 2002. In addition,  for the nine
months  ended  September  30,  2002,  the Company  recognized a benefit of $11.6
million  related to the  settlement of prior years'  federal income tax returns.
Federal income tax expense for the nine months ended September 30, 2001 has been
computed using estimated  effective tax rates. The rates, in 2001, were revised,
if  necessary,  at the end of each  successive  interim  period to  reflect  the
current estimates of the annual effective tax rates.

                                       11



7. Other Comprehensive Income (Loss)




The following table provides a reconciliation of gross unrealized gains (losses) to the net balance shown in the Statements
of Comprehensive Income:


                                                                             (Unaudited)                  (Unaudited)
                                                                            Quarter Ended              Nine Months Ended
                                                                            September 30,                September 30,
                                                                 ------------------------------------------------------------
(In millions)                                                             2002          2001         2002            2001
- -----------------------------------------------------------------------------------------------------------------------------
                                                                                                      
Unrealized gains on available-for-sale securities:
   Unrealized holding gains arising during period (net of
     income tax expense of $23.0 million and $30.4 million for
     the quarters ended September 30, 2002 and 2001 and $16.0
     million and $38.5 million for the nine months ended
     September 30, 2002 and 2001)..............................      $     42.9     $    61.3     $   30.0        $    46.8
   Less: reclassification adjustment for (losses) gains
     included in net income (net of income tax benefit
     (expense) of $3.5 and $(2.8) million for the quarters
     ended September 30, 2002 and 2001 and $18.3 million and
     $14.5 million for the nine months ended September 30, 2002
     and 2001).................................................            (6.4)         10.1        (33.8)           (51.6)
                                                                        ---------     ---------    ----------      ----------
Total unrealized gains on available-for-sale securities........            49.3          51.2         63.8             98.4
                                                                        ---------     ---------    ----------      ----------

Unrealized losses on derivative instruments:
   Unrealized holding losses arising during period (net of
     income tax benefit of $7.8 million and $33.6 million
     for the quarters ended September 30, 2002 and 2001
     and $54.6 million and $32.7 million for the nine months
     ended September 30, 2002 and 2001)........................           (14.7)        (62.2)      (101.4)           (60.6)
   Less: reclassification   adjustment  for  gains  (losses)
     included in net income (net of income tax (expense)
     benefit of $(5.2) million and $5.6 million for the
     quarters ended September 30, 2002 and 2001 and $33.8
     million and $6.6 million for the nine months ended
     September 30, 2002 and 2001)..............................             9.5         (10.1)       (62.8)           (12.1)
                                                                        ---------     ---------    ----------      ----------
Total unrealized losses on derivative instruments..............           (24.2)        (52.1)       (38.6)           (48.5)
                                                                        ---------     ---------    ----------      ----------

Other comprehensive income (loss).................................   $     25.1     $    (0.9)    $   25.2        $    49.9
                                                                        =========     =========    ==========      ==========



                                                                 12



8. Closed Block




Summarized financial information of the Closed Block is as follows for the periods indicated:

                                                                          (Unaudited)
                                                                         September 30,         December 31,
(In millions)                                                                 2002                 2001
- -----------------------------------------------------------------------------------------------------------
                                                                                       
Assets
   Fixed  maturities-at  fair value  (amortized  cost of $517.5 and
     $498.1)............................................................ $     540.3         $     504.2
   Mortgage loans.......................................................        50.6                55.7
   Policy loans.........................................................       167.5               182.1
   Cash and cash equivalents............................................         5.8                 9.2
   Accrued investment income............................................        14.3                14.6
   Deferred policy acquisition costs....................................         8.4                10.4
   Other assets.........................................................         9.8                 6.2
                                                                            ---------          ----------
      Total assets...................................................... $     796.7         $     782.4
                                                                            =========          ==========
Liabilities
   Policy liabilities and accruals...................................... $     783.0         $     798.2
   Policyholder dividends...............................................        49.8                30.7
   Other liabilities....................................................        17.9                 7.0
                                                                            ---------          ----------
      Total liabilities................................................. $     850.7         $     835.9
                                                                            =========          ==========
Excess of Closed Block liabilities over assets designated to the
   Closed Block......................................................... $      54.0         $      53.5
Amounts included in accumulated other comprehensive income:
Net unrealized  investment  losses,  net of deferred federal income
   tax benefit of $4.8 million and $8.8 million.........................        (8.8)              (16.4)
                                                                            ---------          ----------
Maximum future earnings to be recognized from Closed Block
   assets and liabilities............................................... $      45.2         $      37.1
                                                                            =========          ==========





                                                                                  (Unaudited)                   (Unaudited)
                                                                                 Quarter Ended               Nine Months Ended
                                                                                 September 30,                 September 30,
                                                                            -----------------------       -----------------------
(In millions)                                                                2002           2001           2002           2001
- ---------------------------------------------------------------------------------------------------------------------------------
                                                                                                          
Revenues
   Premiums............................................................. $     7.5     $      7.2      $    38.3      $    39.6
   Net investment income................................................      13.0           14.1           39.0           41.7
   Net realized investment (losses) gains...............................      (2.2)           0.3           (4.0)          (0.9)
                                                                            --------      ---------       --------      ---------
      Total revenues....................................................      18.3           21.6           73.3           80.4
                                                                            --------      ---------       --------      ---------

Benefits and expenses
   Policy benefits......................................................      16.4           19.4           64.0           66.9
   Policy acquisition expenses..........................................       0.6            0.2            1.8            0.3
   Other operating expenses.............................................       0.1            -              0.5            0.3
                                                                            --------      ---------       --------      ---------
      Total benefits and expenses.......................................      17.1           19.6           66.3           67.5
                                                                            --------      ---------       --------      ---------

         Contribution from the Closed Block............................  $     1.2     $      2.0      $     7.0      $    12.9
                                                                            ========      =========       ========      =========


Many  expenses  related to Closed  Block  operations  are charged to  operations
outside the Closed Block;  accordingly,  the contribution  from the Closed Block
does not  represent  the actual  profitability  of the Closed Block  operations.
Operating  costs and  expenses  outside  of the  Closed  Block  are,  therefore,
disproportionate to the business outside the Closed Block.


                                       13


9. Segment Information

The Company  offers  financial  products and  services in two major areas:  Risk
Management  and Asset  Accumulation.  Within  these  broad  areas,  the  Company
conducts business  principally in three operating  segments.  These segments are
Risk Management,  Allmerica  Financial  Services and Allmerica Asset Management.
The separate financial  information of each segment is presented consistent with
the way results are regularly  evaluated by the chief operating  decision makers
in deciding how to allocate resources and in assessing performance. A summary of
the Company's reportable segments is included below.

The Risk  Management  Segment  sells  property and casualty  insurance  products
through  independent agents and brokers primarily in the Northeast,  Midwest and
Southeast  United  States.  In  addition,  the Risk  Management  Segment  offers
property and casualty  (automobile and homeowners)  insurance  through  employer
sponsored programs, affinity groups and other organizations.

The Asset Accumulation group includes two segments: Allmerica Financial Services
("AFS") and Allmerica  Asset  Management.  Prior to September 30, 2002,  the AFS
segment  manufactured and sold variable  annuities,  variable universal life and
traditional  life  insurance  products,  as well  as  certain  group  retirement
products.  On  September  27,  2002,  the  Company  announced  plans to consider
strategic   alternatives,   including  a  significant   reduction  of  sales  of
proprietary  variable annuities and life insurance products.  Subsequently,  the
Company  ceased  all new  sales  of  proprietary  variable  annuities  and  life
insurance products.

In the future, the AFS business model will consist of two components. First, the
Company plans to retain and utilize its existing agency distribution  channel to
distribute third-party investment and insurance products. The Company is seeking
alliances with leading investment product and insurance  providers whereby these
providers  would  compensate  the  Company for  product  sales by the  Company's
agents.  Second,  the  Company  plans to retain and  service  existing  customer
accounts.  These include variable annuity and variable  universal life accounts,
as well as certain remaining traditional life and group retirement accounts. AFS
also  will  continue  to  provide  brokerage  and  non-institutional  investment
advisory services.

Through its Allmerica Asset Management  segment,  the Company offered GICs, also
referred  to as funding  agreements,  which are  investment  contracts  that can
contain   either   short-term  or  long-term   maturities   and  are  issued  to
institutional  buyers or to various business or charitable trusts. Due to rating
agency  actions,  the Company will not pursue new GIC sales.  Also, this segment
includes a Registered Investment Advisor, providing investment advisory services
primarily to  affiliates  and to third  parties,  such as money market and other
fixed income clients.

In  addition  to the three  operating  segments,  the  Company  has a  Corporate
segment, which consists primarily of cash, investments,  corporate debt, Capital
Securities  (mandatorily  redeemable  preferred securities of a subsidiary trust
holding  solely  junior  subordinated  debentures  of the Company) and corporate
overhead expenses. Corporate overhead expenses reflect costs not attributable to
a particular segment, such as those generated by certain officers and directors,
technology, finance, human resources and legal.

Management  evaluates  the  results of the  aforementioned  segments  based on a
pre-tax and pre-minority  interest basis. In addition,  segment (loss) income is
adjusted for certain items which  management  believes are not indicative of the
Company's  core  operations.  Segment  (loss) income  excludes items such as net
realized  investment  gains and  losses,  including  certain  (losses)  gains on
derivative  instruments,  because  fluctuations  in these  gains and  losses are
determined by interest rates,  financial markets and the timing of sales.  Also,
segment (loss) income  excludes net gains and losses on disposals of businesses,
discontinued   operations,   extraordinary   items,  the  cumulative  effect  of
accounting  changes and certain  other  items,  which in each case,  are neither
normal nor recurring. Although the items excluded from segment (loss) income may
be significant components in understanding and assessing the Company's financial
performance,  management  believes  segment (loss) income enhances an investor's
understanding of the Company's  results of operations by highlighting net (loss)
income  attributable  to the  normal,  recurring  operations  of  the  business,
consistent with industry practice.  However, segment (loss) income should not be
construed as a substitute  for net (loss) income  determined in accordance  with
generally accepted accounting principles.


                                       14





Summarized below is financial information with respect to business segments for the periods indicated.


                                                                        (Unaudited)                        (Unaudited)
                                                                       Quarter Ended                   Nine Months Ended
                                                                       September 30,                      September 30,
                                                                  ------------------------------------------------------------
 (In millions)                                                      2002           2001              2002             2001
- ------------------------------------------------------------------------------------------------------------------------------
                                                                                                     
Segment revenues:
     Risk Management.........................................   $     624.1   $     615.0       $    1,865.5     $    1,833.3
                                                                  ----------    ----------        -----------      -----------
     Asset Accumulation:
         Allmerica Financial Services........................         204.3         202.5              624.0            630.0
         Allmerica Asset Management..........................          32.0          40.1               96.0            121.4
                                                                  ----------    ----------        -----------      -----------
             Subtotal........................................         236.3         242.6              720.0            751.4
                                                                  ----------    ----------        -----------      -----------
     Corporate...............................................           1.1           2.1                4.3              4.6
     Intersegment revenues...................................          (2.3)         (1.8)              (6.8)            (5.6)
                                                                  ----------    ----------        -----------      -----------
         Total segment revenues..............................         859.2         857.9            2,583.0          2,583.7
Adjustments to segment revenues:
     Net realized investment losses..........................          (7.8)         (4.9)             (83.9)           (89.6)
     Consideration from sale of defined
        contribution business................................           3.5           -                  3.5              -
                                                                  ----------    ----------        -----------      -----------
        Total revenues.......................................   $     854.9   $     853.0       $    2,502.6     $    2,494.1
                                                                  ==========    ==========        ===========      ===========

Segment (loss) income before federal income taxes, minority
    interest and cumulative effect of change in accounting
    principle:
     Risk Management.........................................   $      58.5   $       6.8       $      149.1     $       64.5
                                                                  ----------    ----------        -----------      -----------
     Asset Accumulation:
        Allmerica Financial Services.........................        (540.2)         34.4             (624.3)           121.3
        Allmerica Asset Management...........................           5.7           6.1               15.9             16.5
                                                                  ----------    ----------        -----------      -----------
            Subtotal.........................................        (534.5)         40.5             (608.4)           137.8
                                                                  ----------    ----------        -----------      -----------

     Corporate...............................................         (17.5)        (15.7)            (49.1)           (47.5)
                                                                  ----------    ----------        -----------      -----------
        Segment  (loss) income before  federal income taxes
           and minority interest.............................        (493.5)         31.6            (508.4)           154.8
Adjustments to segment (loss) income:
     Net realized investment losses, net of amortization.....          (1.0)         (7.2)            (67.0)           (88.7)
     Consideration from sale of defined
        contribution business................................           3.5           -                 3.5              -
     (Losses) gains on derivatives...........................          (0.1)         (0.6)             30.3              2.3
     Sales practice litigation...............................           -             -                 2.5              7.7
                                                                  ----------    ----------        -----------      -----------
        (Loss) income before federal income taxes, minority
           interest  and  cumulative  effect  of change in
           accounting principle..............................    $   (491.1)  $      23.8       $    (539.1)     $      76.1
                                                                  ==========    ==========        ===========      ===========






                                                        Identifiable Assets                      Deferred Acquisition Costs
- ---------------------------------------------------------------------------------------------------------------------------------
                                                  (Unaudited)                                (Unaudited)
                                                 September 30,         December 31,         September 30,        December 31,
(In millions)                                         2002                 2001                 2002                 2001
- ---------------------------------------------------------------------------------------------------------------------------------

                                                                                                 
Risk Management...........................     $       6,119.4      $       6,239.8     $          214.2     $          199.0
                                                  -------------       --------------       --------------       --------------
Asset Accumulation
   Allmerica Financial Services...........            19,099.9             21,113.0              1,203.4              1,585.2
   Allmerica Asset Management.............             2,214.8              2,829.3                    -                    -
                                                  -------------       --------------       --------------       --------------
      Subtotal............................            21,314.7             23,942.3              1,203.4              1,585.2
Corporate.................................                94.5                154.0                    -                    -
                                                  -------------       --------------       --------------       --------------
   Total..................................     $      27,528.6      $      30,336.1     $        1,417.6     $        1,784.2
                                                  =============       ==============       ==============       ==============


                                                              15





10. Earnings Per Share




The following table provides share  information  used in the calculation of the Company's basic and diluted earnings per
share:

                                                                          (Unaudited)                        (Unaudited)
                                                                         Quarter Ended                    Nine Months Ended
                                                                         September 30,                      September 30,
                                                                  ------------------------------------------------------------
(In millions)                                                         2002          2001                  2002          2001
- ------------------------------------------------------------------------------------------------------------------------------
                                                                                                      
Basic shares used in the calculation of earnings per share....        52.9           52.7                 52.9          52.6
Dilutive effect of securities (1):
   Employee stock options.....................................         -              0.2                  -             0.3
   Non-vested stock grants....................................         -              0.2                  -             0.2
                                                                  ----------      ---------          ----------    -----------

Diluted shares used in the calculation of earnings per share..        52.9           53.1                 52.9          53.1
                                                                  ==========      =========          ==========    ===========

Per share effect of dilutive securities on income before
   cumulative effect of change in accounting principle
   and net income.............................................  $      -        $     -            $       -      $     0.01
                                                                  ==========      =========          ==========    ===========

(1) Excludes 0.1 million and 0.3 million  shares due to  antidilution  for the quarter and nine months ended  September 30,
    2002, respectively.



11. Commitments and Contingencies

Litigation

In 1997,  a lawsuit on behalf of a putative  class was  instituted  against  the
Company  alleging  fraud,   unfair  or  deceptive  acts,   breach  of  contract,
misrepresentation, and related claims in the sale of life insurance policies. In
November  1998,  the  Company  and  the  plaintiffs  entered  into a  settlement
agreement  and  in  May  1999,   the  Federal   District   Court  in  Worcester,
Massachusetts approved the settlement agreement and certified the class for this
purpose.  AFC recognized a $31.0 million pre-tax expense in 1998 related to this
litigation.  The Company  recognized a pre-tax  benefit of $2.5 million and $7.7
million in 2002 and 2001,  respectively,  resulting  from the refinement of cost
estimates.  Although the Company believes that it has  appropriately  recognized
its obligation  under the settlement,  this estimate may be revised based on the
amount of reimbursement actually tendered by AFC's insurance carriers, and based
on changes in the Company's  estimate of the ultimate cost of the benefits to be
provided to members of the class.

The  Company  has been named a  defendant  in various  other  legal  proceedings
arising in the normal course of business. In the Company's opinion, based on the
advice of legal counsel,  the ultimate  resolution of these proceedings will not
have a  material  effect on the  Company's  consolidated  financial  statements.
However,  liabilities  related to these  proceedings could be established in the
near term if estimates  of the  ultimate  resolution  of these  proceedings  are
revised.


                                       16



                                     PART I
                                     ITEM 2

                     MANAGEMENT'S DISCUSSION AND ANALYSIS OF
                  FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following  analysis of the interim  consolidated  results of operations  and
financial  condition  of the  Company  should  be read in  conjunction  with the
interim  Consolidated   Financial  Statements  and  related  footnotes  included
elsewhere  herein and the  Management's  Discussion  and  Analysis of  Financial
Condition  and Results of  Operations  contained  in the 2001  Annual  Report to
Shareholders, as filed on Form 10-K with the Securities and Exchange Commission.

INTRODUCTION

The results of operations for Allmerica  Financial  Corporation and subsidiaries
("AFC" or "the Company") include the accounts of First Allmerica  Financial Life
Insurance  Company  ("FAFLIC")  and its  subsidiary,  Allmerica  Financial  Life
Insurance and Annuity  Company  ("AFLIAC"),  AFC's  principal life insurance and
annuity companies; The Hanover Insurance Company ("Hanover") and its subsidiary,
Citizens Insurance Company of America ("Citizens"), AFC's principal property and
casualty companies; and certain other insurance and non-insurance  subsidiaries.
FAFLIC,   AFLIAC,   Hanover  and  Citizens  are   domiciled  in  the  states  of
Massachusetts, Delaware, New Hampshire and Michigan, respectively.

Description of Operating Segments

The Company  offers  financial  products and  services in two major areas:  Risk
Management  and Asset  Accumulation.  Within  these  broad  areas,  the  Company
conducts business  principally in three operating  segments.  These segments are
Risk  Management,  Allmerica  Financial  Services  ("AFS"),  and Allmerica Asset
Management  ("AAM").  The  separate  financial  information  of each  segment is
presented  consistent with the way results are regularly  evaluated by the chief
operating decision makers in deciding how to allocate resources and in assessing
performance.

Prior  to  September  30,  2002,  the  Allmerica   Financial   Services  segment
manufactured  and  sold  variable   annuities,   variable   universal  life  and
traditional  life  insurance  products,  as well  as  certain  group  retirement
products.  On  September  27,  2002,  the  Company  announced  plans to consider
strategic   alternatives,   including  a  significant   reduction  of  sales  of
proprietary  variable annuities and life insurance products.  This resulted from
the  cumulative  effect of the  significant,  persistent  decline  in the equity
market,  particularly the significant  decline in the third quarter of 2002 that
followed the decline in the second quarter, as well as the rating agency actions
(see Rating Agency Actions).  Subsequently,  the Company ceased all new sales of
proprietary variable annuities and life insurance products.

In the future, the AFS business model will consist of two components. First, the
Company  plans to retain and utilize its existing  Agency  distribution  channel
(see  Allmerica  Financial  Services - Statutory  Premiums  and  Deposits  for a
description of the distribution  channels) to distribute  third-party investment
and insurance products. The Company is seeking alliances with leading investment
product and insurance  providers  whereby these providers  would  compensate the
Company for product sales by the Company's agents.  Second, the Company plans to
retain and service existing  customer  accounts.  These include variable annuity
and variable universal life accounts,  as well as certain remaining  traditional
life and group  retirement  accounts.  However,  the  Company  expects  that the
persistency of its existing  customer  accounts will be less than its historical
experience.

Thus, the future profitability of the AFS segment is dependent upon, among other
things,  its ability to  generate  non-proprietary  sales,  the  persistency  of
existing customer accounts, equity market levels, and its ability to rationalize
its  expense  structure  consistent  with its new  business  model.  The Company
believes the earnings of this segment will be  substantially  less than those in
years prior to 2002.

Also, due to the rating agency actions,  sales of AAM's funding  agreements have
ceased and sales of certain Risk Management products may be reduced.

                                       17


Results of Operations

Consolidated Overview

Consolidated  net (loss)  income  includes  the  results of each  segment of the
Company,  which  management  evaluates  on a pre-tax and  pre-minority  interest
basis.  In  addition,  net (loss)  income is adjusted  for  certain  items which
management  believes  are  not  indicative  of the  Company's  core  operations.
Adjusted net (loss) income excludes items such as net realized  investment gains
and losses, including certain gains or losses on derivative instruments, because
fluctuations  in these  gains and  losses  are  determined  by  interest  rates,
financial  markets and the timing of sales.  Also,  adjusted  net (loss)  income
excludes  net  gains  and  losses  on  disposals  of  businesses,   discontinued
operations, extraordinary items, the cumulative effect of accounting changes and
certain  other  items,  which in each case,  are neither  normal nor  recurring.
Although the items  excluded from adjusted net (loss) income may be  significant
components in understanding and assessing the Company's  financial  performance,
management   believes   adjusted  net  (loss)  income   enhances  an  investor's
understanding of the Company's  results of operations by highlighting net (loss)
income  attributable  to the  normal,  recurring  operations  of  the  business,
consistent with industry  practice.  However,  adjusted net (loss) income should
not be construed as a substitute for net (loss) income  determined in accordance
with generally accepted accounting principles ("GAAP").

The Company's  consolidated  net income for the third quarter of 2002  decreased
$344.6 million, to a net loss of $313.4 million, compared to net income of $31.2
million for the same period in 2001.  The decline in the third quarter  resulted
from a decrease in adjusted net income of $349.4 million,  which resulted from a
significant  segment  loss in AFS.  Consolidated  net  income for the first nine
months  of 2002  decreased  $388.6  million,  to a net loss of  $321.0  million,
compared to net income of $67.6  million for the first nine months of 2001.  The
reduction  resulted  from a decrease in adjusted  net income of $427.8  million,
principally due to the aforementioned segment loss in AFS, partially offset by a
$22.6  million  decrease in net realized  investment  losses and a $18.2 million
increase in gains on derivative instruments, net of taxes.

The following table reflects  adjusted net (loss) income and a reconciliation to
consolidated  net (loss) income.  Adjusted net (loss) income consists of segment
(loss) income, federal income tax benefit (expense) on segment (loss) income and
minority  interest  on  Capital  Securities  (mandatorily  redeemable  preferred
securities of a subsidiary trust holding solely junior  subordinated  debentures
of the Company).





                                                                        Quarter Ended               Nine Months Ended
                                                                        September 30,                 September 30,
                                                             -------------------------------------------------------------
(In millions)                                                       2002            2001           2002           2001
- --------------------------------------------------------------------------------------------------------------------------
                                                                                                
Segment (loss) income before federal income taxes and
  minority interest:
   Risk Management.........................................   $       58.5    $       6.8     $    149.1    $       64.5
                                                                ------------    -----------    -----------    ------------
   Asset Accumulation:
     Allmerica Financial Services..........................         (540.2)          34.4         (624.3)          121.3
     Allmerica Asset Management............................            5.7            6.1           15.9            16.5
                                                                ------------    -----------    -----------    ------------
                                                                    (534.5)          40.5         (608.4)          137.8
   Corporate...............................................          (17.5)         (15.7)         (49.1)          (47.5)
                                                                ------------    -----------    -----------    ------------
     Segment (loss) income before federal income tax
       benefit (expense) and minority interest.............         (493.5)          31.6         (508.4)          154.8

  Federal income tax benefit (expense) on segment (loss)
     income................................................          182.5            6.8          223.1           (12.3)
  Minority interest on Capital Securities..................           (4.0)          (4.0)         (12.0)          (12.0)
                                                                ------------    -----------    -----------    ------------

Adjusted net (loss) income.................................         (315.0)          34.4         (297.3)          130.5

Adjustments (net of taxes and amortization, as applicable):
   Net realized investment losses..........................           (0.7)          (2.8)         (43.6)          (66.2)
   Consideration from sale of defined
     contribution business.................................            2.3            -              2.3             -
   Net gains (losses) on derivatives.......................            -             (0.4)          19.7             1.5
   Sales practice litigation...............................            -              -              1.6             5.0
                                                                ------------    -----------    -----------    ------------
(Loss) income before cumulative effect of change in
   accounting principle....................................         (313.4)          31.2         (317.3)           70.8
    Cumulative effect of change in accounting principle,
      net of applicable taxes..............................            -              -             (3.7)           (3.2)
                                                                ------------    -----------    -----------    ------------
Net (loss) income..........................................   $     (313.4)   $      31.2     $   (321.0)   $       67.6
                                                                ============    ===========    ===========    ============


                                       18


Quarter Ended September 30, 2002 Compared to Quarter Ended September 30, 2001

The  Company's  segment  income  before  federal  taxes  and  minority  interest
decreased $525.1 million,  to a loss of $493.5 million,  in the third quarter of
2002.  This decline was  attributable  to a  significant  decrease  from the AFS
segment  of  $574.6  million,  partially  offset  by an  increase  from the Risk
Management segment of $51.7 million.

The decrease in the AFS segment reflects net charges of $556.4 million resulting
from  additional  declines in equity  market  values  during the third  quarter,
rating agency actions (see Rating Agency Actions), and the Company's decision to
cease sales of proprietary  life insurance and annuity products (see Description
of Operating  Segments).  These  charges  include  $487.5  million of additional
amortization  of the deferred  policy  acquisition  cost ("DAC") asset and $39.1
million  due to a change in the  assumptions  related to the  long-term  cost of
guaranteed  minimum death benefits  ("GMDB") for variable annuity  products.  In
addition,  the Company  recognized  impairments of capitalized  technology costs
associated with variable products totaling $29.8 million. The charges related to
the DAC asset included $171.1 million related to future  persistency of existing
customer accounts and $65.7 million of additional amortization due to the equity
market  decline  during the third quarter of 2002.  In addition,  as a result of
these  significant  third  quarter  events,  the Company  reviewed and reset its
assumptions related to future market-related appreciation and the long-term cost
of GMDB for variable annuity products, which resulted in $43.3 million and $48.4
million of  additional  DAC  amortization,  respectively.  Finally,  the Company
recognized an  impairment,  which  resulted in additional  DAC  amortization  of
$159.0  million  related to its Partners  distribution  channel  (see  Allmerica
Financial  Services - Statutory  Premiums and Deposits for a description  of the
distribution channels),  which resulted from reviewing the assumptions affecting
future profits and the effects of the aforementioned charges.

The increase in Risk Management  segment income is primarily  attributable to an
increase  in  favorable  development  on prior  years  loss and loss  adjustment
expense ("LAE") reserves from $15.8 million of adverse  development in the third
quarter of 2001 to $7.9 million of favorable  development  in the same period in
2002. In addition,  segment  results  reflected a benefit of  approximately  $22
million  related to  estimated  net  premium  rate  increases  and a decrease in
catastrophe  losses  of $11.6  million,  partially  offset by  increased  policy
acquisition and other  operating  expenses of $8.8 million and a decrease in net
investment income of $3.4 million.

The federal  income tax benefit on segment  (loss) income was $182.5 million and
$6.8 million for the third quarter of 2002 and 2001, respectively.  The increase
in the tax benefit is primarily the result of the significant loss recognized by
the AFS segment.

Net realized losses on investments,  after taxes, were $0.7 million in the third
quarter of 2002,  resulting  primarily  from  impairments  of fixed  maturities,
partially offset by gains recognized from the sale of fixed  maturities.  During
the third  quarter  of 2001,  the  Company  recognized  net  realized  losses on
investments, after taxes, of $2.8 million, primarily due to impairments of fixed
maturities  and  losses  related  to  the  termination  of  certain   derivative
instruments, partially offset by gains from sales of fixed maturities.

During the third quarter of 2002, the Company received additional  consideration
of $2.3 million,  net of taxes,  related to the sale of the defined contribution
business in 2001.

Nine Months Ended September 30, 2002 Compared to Nine Months Ended September 30,
2001

The Company's  segment income before federal income taxes and minority  interest
decreased  $663.2 million to a loss of $508.4 million,  in the first nine months
of  2002.  This  decrease  was  primarily  attributable  to  the  aforementioned
significant  decrease from the AFS segment  totaling $745.6  million,  partially
offset by an increase from the Risk Management segment of $84.6 million.

                                       19


The decrease in the AFS segment reflects net charges of $698.3 million resulting
from  additional  declines in equity  market  values  during the third  quarter,
rating agency actions (see Rating Agency Actions), and the Company's decision to
cease sales of proprietary  life insurance and annuity products (see Description
of Operating  Segments).  These  charges  include  $629.4  million of additional
amortization  of  the  DAC  asset  and  $39.1  million  due to a  change  in the
assumptions related to the long-term cost of GMDB for variable annuity products.
In addition,  the Company recognized impairments of capitalized technology costs
associated with variable products totaling $29.8 million. The charges related to
the DAC asset included $171.1 million related to future  persistency of existing
customer  accounts and $202.8 million of additional  amortization  due to equity
market declines.  In addition,  as a result of these  significant  third quarter
events,  the  Company  reviewed  and reset  its  assumptions  related  to future
market-related  appreciation and the long-term cost of GMDB for variable annuity
products,  which  resulted in $43.3 million and $61.7 million of additional  DAC
amortization, respectively. Additionally, during the second quarter of 2002, the
Company  changed  its  estimate  of future fees from  certain  variable  annuity
products, which decreased DAC amortization by $8.5 million. Finally, the Company
recognized  an  impairment  of the  DAC  asset,  which  resulted  in  additional
amortization of $159.0  million,  related to its Partners  distribution  channel
(see  Allmerica  Financial  Services - Statutory  Premiums  and  Deposits  for a
description  of the  distribution  channels),  which resulted from reviewing the
assumptions  affecting  future  profits  and the  effects of the  aforementioned
charges.

The increase in Risk  Management  segment income is primarily  attributable to a
benefit of  approximately  $53 million  related to  estimated  net premium  rate
increases,  a $32.9 million decrease in the adverse  development of prior years'
reserves  and an  approximate  $29  million  decrease in current  accident  year
non-catastrophe  claims.  Partially  offsetting  these  items is an  increase in
policy  acquisition  expenses of $19.0 million and a decrease in net  investment
income of $10.6 million.

The federal  income tax benefit on segment loss was $223.1 million for the first
nine months of 2002  compared to an income tax expense of $12.3  million for the
same period of 2001.  The increase in the tax benefit is primarily the result of
the significant loss recognized by the AFS segment,  as well as an $11.6 million
favorable settlement of certain prior years' federal income tax returns.

Net realized  losses on  investments,  after taxes,  were $43.6  million for the
first  nine  months  of 2002,  resulting  primarily  from  impairments  of fixed
maturities  and  losses  related  to  the  termination  of  certain   derivative
instruments,  partially  offset  by  gains  recognized  from  the  sale of fixed
maturities.  During  the first  nine  months  of 2001,  net  realized  losses on
investments,  after taxes, of $66.2 million resulted  primarily from impairments
of fixed  maturities.  Net gains on  derivatives,  after taxes,  increased $18.2
million, to $19.7 million in the first nine months of 2002,  resulting primarily
from the aforementioned termination of certain derivatives.

During the third quarter of 2002, the Company received additional  consideration
of $2.3  million,  net of  taxes,  from  the  sale of the  defined  contribution
business in 2001.

During the first  quarter of 2002,  the Company  recognized a $3.7 million loss,
net-of-taxes,  upon adoption of Statement of Financial  Accounting Standards No.
142, "Goodwill and Other Intangible  Assets".  During the first quarter of 2001,
the Company  recognized  a $3.2 million  loss,  net-of-taxes,  upon  adoption of
Statement of Financial  Accounting Standards No. 133, "Accounting for Derivative
Instruments and Hedging Activities".

The Company recognized a benefit of $1.6 million and $5.0 million, net of taxes,
for the  first  nine  months  of 2002 and  2001,  respectively,  as a result  of
refining cost estimates related to a class action lawsuit.

Segment Results

The following is management's  discussion and analysis of the Company's  results
of  operations by business  segment.  The segment  results are presented  before
taxes and minority  interest and other items which  management  believes are not
indicative of overall operating trends, including realized gains and losses.

                                       20


Risk Management




The following table summarizes the results of operations for the Risk Management segment:

                                                                     Quarter Ended              Nine Months Ended
                                                                     September 30,                September 30,
                                                                ------------------------    ------------------------
(In millions)                                                     2002          2001           2002          2001
- --------------------------------------------------------------------------------------------------------------------
                                                                                           
Segment revenues
     Net premiums written..................................  $     596.8   $    586.7    $   1,723.8   $   1,734.8
                                                               ==========   ==========     ==========    ==========

     Net premiums earned...................................  $     568.3   $    552.5    $   1,697.0   $   1,644.9
     Net investment income.................................         50.8         54.2          153.4         164.0
     Other income..........................................          5.0          8.3           15.1          24.4
                                                               ----------   ----------     ----------    ----------
                   Total segment revenues..................        624.1        615.0        1,865.5       1,833.3
                                                               ----------   ----------     ----------    ----------

Losses and operating expenses
     Losses and LAE (1)....................................        405.6        457.0        1,246.2       1,321.0
     Policy acquisition expenses...........................        105.7        101.7          316.2         297.2
     Other operating expenses..............................         54.3         49.5          154.0         150.6
                                                               ----------   ----------     ----------    ----------
                Total losses and operating expenses........        565.6        608.2        1,716.4       1,768.8
                                                               ----------   ----------     ----------    ----------

Segment income.............................................  $      58.5   $      6.8    $     149.1   $      64.5
                                                               ==========   ==========     ==========    ==========

(1) Includes  policyholders'  dividends  of $0.6  million  and $2.3  million  for the  quarters  ended  September
    30,  2002 and  2001, respectively, and $0.8 million and $6.2 million for the nine months ended September 30,
    2002 and 2001, respectively.



Quarter Ended September 30, 2002 Compared to Quarter Ended September 30, 2001

Risk  Management's  segment income  increased $51.7 million to $58.5 million for
the  third  quarter  of 2002.  The  increase  in  segment  income  is  primarily
attributable to an increase in favorable  development on prior years'  reserves,
from $15.8 million of adverse  development  in the third quarter of 2001 to $7.9
million of  favorable  development  in the same  period in 2002.  The  favorable
development  in 2002 is  primarily  the  result  of  decreased  claim  severity,
primarily  in  the  workers'   compensation  and  commercial  automobile  lines,
partially offset by adverse development in the personal automobile line. Segment
results also benefited from approximately $22 million of net rate increases. Net
premium  rate  increases  reflect  base  rate  actions,   discretionary  pricing
adjustments,  inflation and changes in exposure, net of estimated impact of loss
inflation and policy  acquisition  costs.  Third quarter of 2002 segment  income
also  reflected  a decrease  in current  year  non-catastrophe  claims  activity
primarily in the commercial  automobile,  commercial multiple peril and workers'
compensation lines. In addition,  catastrophe losses decreased $11.6 million, to
$4.0 million for the third  quarter of 2002,  compared to $15.6  million for the
same period in 2001. Catastrophes during 2001 included approximately $15 million
of losses  related to the events of  September  11, 2001.  Partially  offsetting
these  items is a decrease  in net  investment  income of $3.4  million  for the
quarter  ended  September  30,  2002.  Policy  acquisition   expenses  increased
proportionally with the growth in net premiums earned.  Other operating expenses
increased  over the same period in 2001,  primarily due to an increase in agents
contingent commissions,  as a result of the expected improvement in underwriting
results in most territories in 2002.

As a result of the rating  downgrades of the property and casualty  companies in
October 2002 (see Rating Agency Actions),  the Company expects that future sales
and  operating  income will be  adversely  affected.  The  Company is  currently
assessing the expected adverse effect on operating results. The Company believes
the rating  downgrades will primarily affect certain classes of commercial lines
business.   In  addition,   the  Company  believes  the  rating  downgrades  may
unfavorably  affect agency  relationships  and  retention of certain  homeowners
policies,  and may result in adverse  selection.  The  Company  expects to incur
additional costs as it pursues various measures, including obtaining third-party
financial guarantees and providing proof of reinsurance, to seek to minimize the
loss of  sales as a result  of the  downgrades.  These  measures  are  primarily
intended  to  reduce  the risk of  cancellation  or  non-renewal  of  commercial
policies,  having estimated  annual premium of approximately  $60 million to $75
million, which are considered most at risk. The Company believes that the longer
the ratings remain at the current  level,  the greater the adverse effect of the
lower ratings on the operating results of the Risk Management segment. There can
be no assurance that these downgrades, or any further downgrades that may occur,
will  not have a  material  adverse  effect  on the  results  of  operations  or
financial condition of the Company.

                                       21


Underwriting results are reported using statutory accounting  principles,  which
are prescribed by state insurance  regulators.  The primary  difference  between
statutory accounting principles and GAAP is the deferral of certain underwriting
costs under GAAP that are amortized over the life of the policy. Under statutory
accounting  principles,  these  costs  are  recognized  when  incurred  or paid.
Management reviews the operations of this business based upon statutory results.

In 2002, the Company  reorganized  its Risk  Management  segment.  Under the new
structure,  the Risk Management segment manages its operations through two lines
of business  based upon product  offerings and  identified as Personal Lines and
Commercial  Lines.  Personal Lines include personal  automobile,  homeowners and
other personal policies,  while Commercial Lines include workers'  compensation,
commercial automobile, commercial multiple peril and other commercial policies.





The following tables summarize the results of operations for the Risk Management segment:


                                                                Quarter Ended September 30,
                                         --------------------------------------------------------------------------
                                                        2002                                   2001
                                         -----------------------------------    -----------------------------------
                                            Statutory                               Statutory
                                               Net                                     Net
                                             Premiums         Statutory Loss         Premiums       Statutory Loss
(In millions, except ratios)                  Written            Ratio (1)            Written          Ratio (1)
- ----------------------------------------------------------------------------    -----------------------------------
                                                                                             
   Personal automobile.................  $     285.3                71.5          $    268.2             72.5
   Homeowners..........................        102.5                61.6                93.5             63.1
   Other personal......................         12.1                29.6                12.3             55.6
                                            -----------                             -----------
   Total personal......................        399.9                68.1               374.0             69.9
                                            -----------                             -----------
   Workers' compensation...............         38.4                45.3                44.6             71.0
   Commercial automobile...............         48.5                48.4                56.1             79.6
   Commercial multiple peril...........         84.7                56.8                86.6             87.7
   Other commercial....................         26.1                60.8                26.4             65.8
                                            -----------                             -----------
   Total commercial....................        197.7                52.9               213.7             79.4
                                            -----------                             -----------
   Total...............................  $     597.6                62.7          $    587.7             73.6
                                            ===========                             ===========

Statutory combined ratio (2):
   Personal lines......................        103.9                                   101.6
   Commercial lines....................         93.1                                   120.0
   Total...............................        100.0                                   108.6

Statutory underwriting (loss) gain:
   Personal lines......................  $     (23.1)                             $    (14.8)
   Commercial lines....................         14.8                                   (42.5)
                                            -----------                             -----------
   Total...............................         (8.3)                                  (57.3)
Reconciliation to segment income:
   Net investment income...............         50.8                                    54.2
   Other income and expenses, net......          3.7                                     5.3
   Other Statutory to GAAP adjustments.         12.3                                     4.6
                                            -----------                             -----------
Segment income.........................  $      58.5                               $     6.8
                                            ===========                             ===========
- -------------------------------------------------------------------------------------------------------------------
(1)   Statutory  loss ratio is a common  industry  measurement  of the results of property and casualty  insurance
      underwriting.  This ratio reflects incurred claims compared to premiums earned.

(2)   Statutory combined ratio is a common industry  measurement of the results of property and casualty insurance
      underwriting.  This ratio is the sum of the ratio of incurred  claims and claim expenses to premiums  earned
      and the ratio of  underwriting  expenses incurred to premiums written.  Federal income taxes, net investment
      income and other non-underwriting  expenses are not reflected in the statutory combined ratio.


Personal Lines

Personal lines' net premiums written increased $25.9 million, or 6.9%, to $399.9
million for the third quarter of 2002. This is primarily the result of increases
of $17.1 million, or 6.4%, and $9.0 million, or 9.6%, in the personal automobile
and homeowners lines, respectively. The increase in the personal automobile line
is primarily the result of 6.1% and 6.4% net premium rate  increases in Michigan
and New York, respectively, and an overall increase of 0.3% in policies in force
since September 30, 2001. The increase in the homeowners line resulted primarily
from a rate increase of 19.6% in Michigan since September 30, 2001.

                                       22


Personal lines'  underwriting  results  declined $8.3 million to an underwriting
loss of $23.1 million for the third quarter of 2002. The decline in underwriting
results is  primarily  attributable  to  approximately  $11 million of increased
underwriting  expenses,  primarily  related to  increased  cession  expenses for
mandatory  assigned risk personal  automobile  business in New York.  Management
expects  this  cession   expense  to  increase,   in  the  aggregate  for  2002,
approximately $13 million as compared to 2001 due to unsatisfactory underwriting
results in this personal  automobile assigned risk pool.  Underwriting  expenses
were also unfavorably  affected by increased agents contingent  commissions as a
result of the expected  improvements in underwriting results in most territories
in 2002.  Underwriting  results were also unfavorably affected by a $4.2 million
increase in adverse  development,  from $4.2 million of adverse  development for
the third  quarter of 2001 to $8.4 million of adverse  development  for the same
period in 2002. This decrease is primarily  related to increased claims severity
on prior years' reserves in the personal automobile line.  Partially  offsetting
these items is approximately $10 million of estimated net premium rate increases
in 2002. In addition, catastrophe losses decreased $0.4 million, to $2.2 million
for the third  quarter of 2002,  compared to $2.6 million for the same period in
2001.

Commercial Lines

Commercial  lines' net premiums  written  decreased  $16.0 million,  or 7.5%, to
$197.7  million for the third  quarter of 2002.  This is primarily the result of
the  Company's  termination  of 377 agencies and the  withdrawal  of  commercial
lines'  underwriting  capacity from an additional 314 agencies during the fourth
quarter of 2001. As a group, these agencies historically produced unsatisfactory
loss  ratios.  In addition,  the Company has seen a reduction in premium  levels
from active  agents as  re-underwriting  efforts to target  specific  classes of
business and strengthen  underwriting  guidelines continue.  Management believes
that premium level reductions from continuing agents may continue to unfavorably
affect future premiums. Policies in force decreased 21.7%, 17.1% and 6.8% in the
commercial  automobile,  workers'  compensation,  and commercial  multiple peril
lines,  respectively,  since  September 30, 2001  primarily as the result of the
aforementioned agency management actions.  Management believes the impact of the
agency  actions will have a diminishing  effect on policies in force,  since the
agency actions are substantially complete.  Partially offsetting these decreases
in policies in force were rate  increases in all of the  commercial  lines since
September 30, 2001.

Commercial lines' underwriting results improved $57.3 million to an underwriting
gain of  $14.8  million  in the  third  quarter  of  2002.  The  improvement  in
underwriting  results is primarily  attributable to a $28.0 million  increase in
favorable  development on prior years'  reserves,  from $11.6 million of adverse
development  in the  third  quarter  of  2001  to  $16.4  million  of  favorable
development for the same period in 2002, primarily in the workers'  compensation
line. In addition,  catastrophe losses decreased $11.2 million,  to $1.8 million
for the third quarter of 2002,  compared to $13.0 million for the same period in
2001,  which  included  $11.9  million of losses for the events of September 11,
2001. Also, segment results included  approximately $10 million of estimated net
premium rate increases during the third quarter of 2002. In addition, a decrease
in current year non-catastrophe claims severity in the commercial automobile and
commercial  multiple  peril  lines of  approximately  $5 million and $2 million,
respectively, favorably affected results in 2002.

Nine Months Ended September 30, 2002 Compared to Nine Months Ended September 30,
2001

Risk  Management's  segment income increased $84.6 million to $149.1 million for
the nine months  ended  September  30, 2002.  The increase in segment  income is
primarily  attributable  to  approximately  $53 million of estimated net premium
rate  increases.  In addition,  personal lines  non-catastrophe  weather related
losses decreased  approximately  $15 million for the nine months ended September
30, 2002,  compared to the same period in the prior year.  Development  on prior
years' reserves improved $32.9 million to $1.5 million of favorable  development
for the nine months  ended  September  30, 2002,  from $31.4  million of adverse
development for the same period in 2001. This improvement includes approximately
$15 million of weather  related  adverse  development  on prior years'  reserves
during the nine months ended  September 30, 2001.  Also,  segment income for the
nine months ended September 30, 2002 was favorably affected by approximately $29
million of estimated  improved  current  accident  year  non-catastrophe  claims
activity,  primarily in commercial  lines. In addition,  policyholder  dividends
decreased $5.4 million when  comparing the nine months ended  September 30, 2002
to the same period in 2001.  Partially  offsetting  these items is a decrease in
net investment  income of $10.6 million for the nine months ended  September 30,
2002. Policy  acquisition  expenses  increased as a result of the aforementioned
net premium rate increases and due to an increase in premium tax expenses. Other
operating  expenses  in 2002  increased  slightly  over prior year  despite  the
decrease in written policies, due to certain underwriting initiatives, increased
agency contingent commission and employee related expenses.

                                       23





The following tables summarize the results of operations for the Risk Management segment:

                                                              Nine Months Ended September 30,
                                         --------------------------------------------------------------------------
                                                        2002                                   2001
                                         -----------------------------------    -----------------------------------
                                            Statutory                               Statutory
                                               Net                                     Net
                                             Premiums         Statutory Loss         Premiums       Statutory Loss
(In millions, except ratios)                  Written            Ratio (1)            Written          Ratio (1)
- ----------------------------------------------------------------------------    -----------------------------------
                                                                                             
   Personal automobile.................  $     837.7                70.9          $    779.6             72.5
   Homeowners..........................        262.4                63.8               233.8             73.2
   Other personal......................         33.2                42.6                33.7             35.2
                                            -----------                             -----------
   Total personal......................      1,133.3                68.4             1,047.1             71.5
                                            -----------                             -----------
   Workers' compensation...............        117.8                69.1               153.0             78.9
   Commercial automobile...............        149.0                59.4               192.4             71.4
   Commercial multiple peril...........        248.7                56.3               262.5             76.1
   Other commercial....................         75.7                41.9                77.9             49.6
                                            -----------                             -----------
   Total commercial....................        591.2                58.0               685.8             72.5
                                            -----------                             -----------
   Total...............................  $   1,724.5                64.6          $  1,732.9             71.9
                                            ===========                             ===========

Statutory combined ratio (2):
   Personal lines......................        103.3                                   103.0
   Commercial lines....................         99.9                                   112.1
   Total...............................        102.0                                   106.5

Statutory underwriting (loss) gain:
   Personal lines......................  $     (51.5)                             $    (44.3)
   Commercial lines....................         10.9                                   (88.2)
                                            -----------                             -----------
   Total...............................        (40.6)                                 (132.5)
Reconciliation to segment income:
   Net investment income...............        153.4                                   164.0
   Other income and expenses, net......         11.3                                    15.0
   Other Statutory to GAAP adjustments.         25.0                                    18.0
                                            -----------                             -----------
Segment income.........................  $     149.1                               $    64.5
                                            ===========                             ===========
- -------------------------------------------------------------------------------------------------------------------
(1)   Statutory  loss ratio is a common  industry  measurement  of the results of property and casualty  insurance
      underwriting.  This ratio reflects incurred claims compared to premiums earned.

(2)   Statutory combined ratio is a common industry  measurement of the results of property and casualty insurance
      underwriting.  This ratio is the sum of the ratio of incurred  claims and claim expenses to premiums  earned
      and the ratio of  underwriting  expenses incurred to premiums written.  Federal income taxes, net investment
      income and other non-underwriting  expenses are not reflected in the statutory combined ratio.


Personal Lines

Personal  lines' net premiums  written  increased  $86.2  million,  or 8.2%,  to
$1,133.3 million for the nine months ended September 30, 2002. This is primarily
the result of increases of $58.1 million,  or 7.5%, and $28.6 million, or 12.2%,
in the personal automobile and homeowners lines,  respectively.  The increase in
the  personal  automobile  line is  primarily  the  result  of 6.1% and 6.4% net
premium rate  increases in Michigan and New York,  respectively,  and an overall
increase of 0.3% in policies in force since  September 30, 2001. The increase in
the homeowners line resulted  primarily from rate increases of 19.6% and 9.9% in
Michigan and New York, respectively.

Personal lines' underwriting  results deteriorated $7.2 million, or 16.3%, to an
underwriting loss of $51.5 million for the nine months ended September 30, 2002.
The deterioration in underwriting results is primarily attributable to increased
underwriting  expenses,  primarily  related to the  aforementioned  increases in
cession  expenses for New York  assigned  risk  business  and agents  contingent
commission,  as a result of the expected improvements in underwriting results in
most territories in 2002. In addition,  underwriting  expenses  increased due to
higher premium tax expenses. Underwriting results were also unfavorably affected
by increased  current year claims  severity in the personal  automobile line for
the nine months ended September 30, 2002.  These items are partially offset by a
$7.9  million  decrease in adverse  development  in 2002 and the  aforementioned
combined   effect  of  adverse  weather  in  2001  and  mild  weather  in  2002.
Underwriting results for the nine months ended September 30, 2002 also reflected
approximately $20 million of estimated net premium rate increases.  In addition,
catastrophe losses decreased $2.9 million,  to $17.9 million for the nine months
ended September 30, 2002, compared to $20.8 million for the same period in 2001.

                                       24


Commercial Lines

Commercial  lines' net premiums  written  decreased $94.6 million,  or 13.8%, to
$591.2 million for the nine months ended  September 30, 2002.  This is primarily
the result of the Company's  aforementioned  agency  management  actions and the
continuing  re-underwriting  efforts. As a result of these actions,  policies in
force decreased  21.7%,  17.1% and 6.8% in the commercial  automobile,  workers'
compensation, and commercial multiple peril lines, respectively, since September
30,  2001.  Management  believes  the impact of the agency  actions  will have a
diminishing   effect  on  policies  in  force,  since  the  agency  actions  are
substantially  complete.  Partially  offsetting  these  decreases in policies in
force were rate  increases in all of the  commercial  lines since  September 30,
2001.

Commercial lines' underwriting results improved $99.1 million to an underwriting
gain of  $10.9  million  for the nine  months  ended  September  30,  2002.  The
improvement in underwriting  results is primarily  attributable to approximately
$40 million of net premium rate increases during the nine months ended September
30, 2002.  Development on prior years' reserves  improved $24.8 million to $13.9
million of favorable  development  for the nine months ended  September 30, 2002
from $10.9  million  of  adverse  development  for the same  period in 2001.  In
addition,  catastrophe  losses decreased $11.0 million,  to $5.9 million for the
nine months ended  September  30, 2002,  compared to $16.9  million for the same
period in 2001. The nine months ended  September 30, 2002  underwriting  results
also  included a net benefit,  when  compared to the same period in 2001, as the
result of exiting  historically  unprofitable  business under the aforementioned
agency management actions.

Investment Results

Net investment  income before taxes  declined $10.6 million,  or 6.5%, to $153.4
million  for the nine months  ended  September  30,  2002.  The  decrease in net
investment  income  primarily  reflects a reduction in average pre-tax yields on
debt  securities  and a $92 million  dividend  from the  property  and  casualty
companies to the holding  company.  Also, the decrease in net investment  income
reflects a transfer  of  approximately  $55  million  to fund the  property  and
casualty companies' portion of the additional minimum pension liability recorded
by AFC at December  31, 2001  pursuant to the cost  allocation  policy under the
Company's  Consolidated  Service Agreement.  In addition,  net investment income
decreased  due to the impact of defaults on high yield  bonds.  Average  pre-tax
yields on debt securities decreased to 6.5% in 2002 compared to 6.9% in 2001 due
to the shift from higher  yielding below  investment  grade  securities to lower
yielding,  but higher quality  investment grade  securities.  Due to the current
interest  rate  environment,  management  expects  its  investment  yield  to be
negatively affected by lower prevailing fixed maturity investment rates in 2002.
In addition,  management expects that defaults in the fixed maturities portfolio
may continue to negatively impact investment income.

Reserve for Losses and Loss Adjustment Expenses

The Risk  Management  segment  maintains  reserves for its property and casualty
products to provide for the  Company's  ultimate  liability  for losses and loss
adjustment  expenses with respect to reported and unreported  claims incurred as
of the end of each accounting  period.  These reserves are estimates,  involving
actuarial  projections at a given point in time, of what management  expects the
ultimate  settlement and  administration  of claims will cost based on facts and
circumstances  then known,  predictions  of future  events,  estimates of future
trends in claim severity and frequency,  and judicial  theories of liability and
policy  coverage,  and other  factors.  The inherent  uncertainty  of estimating
insurance  reserves  is greater  for  certain  types of  property  and  casualty
insurance lines,  particularly  workers' compensation and other liability lines,
where a longer  period of time may elapse before a definitive  determination  of
ultimate  liability  may be made,  and where  the  technological,  judicial  and
political climates involving these types of claims are changing.

The Company regularly  adjusts its reserve estimates as new information  becomes
available and further  events occur which may impact the resolution of unsettled
claims.   Reserve   adjustments  are  reflected  in  results  of  operations  as
adjustments to losses and LAE. Often these adjustments are recognized in periods
subsequent  to the period in which the  underlying  loss event  occurred.  These
types  of   subsequent   adjustments   are  described  as  "prior  year  reserve
development".  Such  development  can be either  favorable or unfavorable on the
financial results of the Company.

                                       25





The table below  provides a  reconciliation  of the beginning and ending reserve for unpaid losses
and LAE as follows:

                                                                              Nine Months Ended
                                                                                September 30,
                                                                         -----------------------------
(In millions)                                                               2002             2001
- ------------------------------------------------------------------------------------------------------
                                                                                
Reserve for losses and LAE, beginning of period.................      $     2,921.5   $     2,719.1
   Incurred losses and LAE, net of reinsurance recoverable:
     Provision for insured events of current year...............            1,247.4         1,283.4
     (Decrease) increase in provision for insured events of
       prior years..............................................               (1.5)           31.4
                                                                         ------------    -------------
   Total incurred losses and LAE................................            1,245.9         1,314.8
                                                                         ------------    -------------
   Payments, net of reinsurance recoverable:
     Losses and LAE attributable to insured events of current
       year.....................................................              610.3           599.3
     Losses and LAE attributable to insured events of prior
       years....................................................              619.7           643.2
                                                                         ------------    -------------
   Total payments...............................................            1,230.0         1,242.5
                                                                         ------------    -------------
   Change in reinsurance recoverable on unpaid losses...........               (7.7)          (10.4)
                                                                         ------------    -------------
Reserve for losses and LAE, end of period.......................      $     2,929.7   $     2,781.0
                                                                         ============    =============


As part of an ongoing process, the reserves have been re-estimated for all prior
accident  years and were  decreased  by $1.5  million for the nine months  ended
September 30, 2002.  This reflects $15.7 million of increased  prior years' loss
reserves,  offset by $17.2 million of decreased  prior years' LAE reserves.  For
the nine months ended  September 30, 2001,  prior years' reserves were increased
by $31.4  million.  This reflects  $62.9 million of increased  prior years' loss
reserves,  partially  offset by $31.5  million  of  decreased  prior  years' LAE
reserves.

The  adverse  loss  reserve  development  in 2002 is  primarily  the  result  of
increased  non-catastrophe  claims  severity  on prior  years'  reserves  in the
personal automobile,  homeowners, and commercial multiple peril lines, partially
offset by a decrease in workers' compensation  non-catastrophe  claims severity.
The adverse loss reserve  development  in 2001 was  primarily  related to fourth
quarter 2000  non-catastrophe  weather related claims in Michigan.  These claims
primarily  affected the personal  automobile and homeowners  lines.  The adverse
loss  development  in 2001 is also  attributable  to an increase  in  commercial
lines' loss costs in the 1999 and 2000 accident years. The favorable LAE reserve
development  in both 2002 and 2001 is primarily  attributable  to claims process
improvement  initiatives  taken by the Company  over the past four years.  Since
1997,  the  Company  has  lowered  claim  settlement  costs  through   increased
utilization of in-house  attorneys and  consolidation  of claims offices.  These
measures are complete.

Inflation generally increases the cost of losses covered by insurance contracts.
The effect of inflation on the Company varies by product.  Property and casualty
insurance  premiums are established before the amount of losses and LAE, and the
extent to which inflation may affect such expenses are known. Consequently,  the
Company  attempts,  in  establishing  rates  and  reserves,  to  anticipate  the
potential impact of inflation in the projection of ultimate costs. Recently, the
Company has experienced  increasing  medical costs associated with personal auto
injury  protection  claims.  This increase is reflected in the Company's reserve
estimates but continued  increases could  contribute to increased losses and LAE
in the future.

The Company  regularly reviews its reserving  techniques,  its overall reserving
position  and  its  reinsurance.   Based  on  (i)  review  of  historical  data,
legislative enactments, judicial decisions, legal developments in impositions of
damages and policy coverage,  political attitudes and trends in general economic
conditions,  (ii)  review  of  per  claim  information,  (iii)  historical  loss
experience  of the  Company and the  industry,  (iv) the  relatively  short-term
nature  of most  policies  and (v)  internal  estimates  of  required  reserves,
management  believes  that adequate  provision has been made for loss  reserves.
However,  establishment  of  appropriate  reserves  is an  inherently  uncertain
process and there can be no certainty  that current  established  reserves  will
prove adequate in light of subsequent actual experience. A significant change to
the  estimated  reserves  could  have  a  material  impact  on  the  results  of
operations.

                                       26



Asbestos and Environmental Reserves

Although  the Company does not  specifically  underwrite  policies  that include
environmental  damage and toxic tort  liability,  the Company may be required to
defend such claims. Loss and LAE reserves for all direct business written by its
property and casualty  companies related to asbestos,  environmental  damage and
toxic tort  liability,  included in the  reserve for losses and LAE,  were $24.3
million and $27.6 million, net of reinsurance of $13.8 million and $12.1 million
for the nine months ended  September 30, 2002 and 2001,  respectively.  Loss and
LAE reserves for assumed reinsurance pool business with asbestos,  environmental
damage and toxic tort liability were $38.5 million and $9.0 million for the nine
months ended September 30, 2002 and 2001, respectively. These reserves relate to
pools in which the  Company  has  terminated  its  participation;  however,  the
Company continues to be subject to claims related to prior years in which it was
a participant. Because of the inherent uncertainty regarding the types of claims
in  these  pools,  there  can  be no  assurance  that  these  reserves  will  be
sufficient.  The  increase  in  assumed  reinsurance  pool  business,  asbestos,
environmental damage and toxic tort liability reserves is primarily related to a
$33.0  million  fourth  quarter of 2001  adjustment  for a voluntary  excess and
casualty reinsurance pool (Excess and Casualty Reinsurance  Association "ECRA"),
primarily for asbestos claims.

The  Company  estimated  its  ultimate  liability  for these  claims  based upon
currently  known facts,  reasonable  assumptions  where the facts are not known,
current law and methodologies  currently  available.  Although these outstanding
claims are not  significant,  their  existence gives rise to uncertainty and are
discussed  because  of the  possibility  that they may become  significant.  The
Company  currently  believes  that,  notwithstanding  the  evolution of case law
expanding  liability in asbestos and  environmental  claims,  recorded  reserves
related to these claims are adequate.  The asbestos and environmental  liability
could be  revised  in the near term if the  estimates  used in  determining  the
liability are revised.

Asset Accumulation

Allmerica Financial Services

Prior  to  September  30,  2002  the  Allmerica   Financial   Services   segment
manufactured  and  sold  variable   annuities,   variable   universal  life  and
traditional  life  insurance  products,  as well  as  certain  group  retirement
products.  On  September  27,  2002,  the  Company  announced  plans to consider
strategic   alternatives,   including  a  significant   reduction  of  sales  of
proprietary  variable  annuities  and variable  life  insurance  products.  This
resulted from the cumulative  effect of the significant,  persistent  decline in
the equity market,  particularly the significant decline in the third quarter of
2002,  that  followed the decline in the second  quarter,  as well as the rating
agency actions (see Rating Agency Actions). Subsequently, the Company ceased all
new sales of proprietary  variable  annuities and life  insurance  products (see
Description of Operating Segments).




The  following  table  summarizes  the results of  operations  for the Allmerica Financial Services segment for the periods
indicated.


                                                                   Quarter Ended                   Nine Months Ended
                                                                   September 30,                     September 30,
                                                             --------------------------        ---------------------------
(In millions)                                                  2002             2001             2002             2001
- --------------------------------------------------------------------------------------------------------------------------
                                                                                                  
Segment revenues
   Premiums............................................... $     7.9       $      7.4        $    39.2        $     40.5
   Fees...................................................      97.1             95.0            291.9             294.6
   Net investment income..................................      76.6             76.3            220.0             219.5
   Other income...........................................      22.7             23.8             72.9              75.4
                                                             ---------        ---------        ---------        ----------
Total segment revenues....................................     204.3            202.5            624.0             630.0

Policy benefits, claims and losses........................     209.2             86.1            414.1             258.3
Policy acquisition and other operating expenses...........     535.3             82.0            834.2             250.4
                                                             ---------        ---------        ---------        ----------

Segment (loss) income .................................... $  (540.2)      $     34.4        $  (624.3)       $    121.3
                                                             =========        =========        =========        ==========


Quarter Ended September 30, 2002 Compared to Quarter Ended September 30, 2001

Segment results  deteriorated $574.6 million, to a loss of $540.2 million during
the third  quarter of 2002.  This loss  reflects  net charges of $556.4  million
resulting  from  additional  declines in equity  market  values during the third
quarter,  rating agency actions (see Rating Agency  Actions),  and the Company's
decision to cease sales of  proprietary  life  insurance  and annuity  products.
These  charges  include  $487.5  million of additional  amortization  of the DAC
asset,  a change in the  assumptions  related to the long-term  cost of GMDB for
variable  annuity products  resulting in a reserve of $106.7 million,  partially
offset by a reduction in DAC amortization of $67.6 million,  and the recognition
of impairments of capitalized technology costs associated with variable products
totaling $29.8 million.

                                       27


The following table  summarizes the  aforementioned  charges and benefits during
the third quarter of 2002. Each is explained in subsequent paragraphs.

(In millions)
- ----------------------------------------------------------------------
Additional DAC Amortization:
    Revision of surrender rate assumptions................ $    171.1
    Equity market depreciation............................       65.7
    Revision of market-related appreciation assumptions...       43.3
    Revision of GMDB long-term cost assumptions...........       48.4
    Impairment of DAC asset...............................      159.0
                                                             ---------
                                                                487.5
                                                             ---------
GMDB:
    Revision of long-term cost assumptions................      106.7
    Reduction of DAC amortization.........................      (67.6)
                                                             ---------
                                                                 39.1
                                                             ---------
Impairment of capitalized technology costs................       29.8
                                                             ---------
Total..................................................... $    556.4
                                                             =========

Deferred Acquisition Costs

As discussed further in "Critical  Accounting  Policies" below, DAC for variable
life products and variable annuities consists of commissions, underwriting costs
and other costs which are  amortized in  proportion  to the total gross  profits
that  the  Company  estimates  will be  earned  over  the  expected  life of the
insurance contracts to which such costs relate. To estimate the profitability of
its insurance contracts, the Company establishes and applies certain assumptions
relating to,  among other  matters,  appreciation  of account  assets,  contract
persistency  and contract  costs (such as those relating to any GMDB feature and
fees payable to distributors). The Company regularly evaluates these assumptions
to determine whether recent  experience or anticipated  trends merit adjustments
to such assumptions.

The substantial and sustained  decline in the equity market in the third quarter
precipitated  a number of  significant  events which caused the Company to incur
large increases in DAC amortization.  These included, in large part, substantial
ratings  downgrades,  which  contributed to the Company's  decision to cease new
sales of proprietary  variable  annuity and life products.  The Company believes
that this  business  decision will  adversely  affect the  profitability  of its
contracts by  significantly  decreasing the  persistency  of customer  accounts.
Decreased  persistency  also  will  increase  the  cost of the GMDB  feature  of
variable annuity contracts,  further reducing  profitability.  In addition,  the
third quarter  market  decline  resulted in  significant  differences  in actual
account value investment  returns in the third quarter from those assumed.  This
required the Company to substantially increase the level of DAC amortization and
GMDB  expense  under  existing  assumptions  and to  re-assess  the  appropriate
long-term  assumptions on account  appreciation and GMDB cost. As a result,  the
Company revised downward its assumptions  regarding future account  appreciation
and increased its expectations regarding the long-term cost of the GMDB feature.
Finally,  the  Company's  evaluation  of the  compounding  effects of the market
decline and AFS business model changes on the anticipated  profitability  of its
distribution  channels  caused the  Company to  determine  that there had been a
permanent  impairment  of the  remaining  DAC  asset  related  to  its  Partners
distribution  channel (see Statutory  Premiums and Deposits for a description of
the  distribution   channels).   Each  of  these  increased  costs  and  changed
assumptions are discussed further below.

The  aforementioned  $487.5 million of additional DAC  amortization  consists of
five  separate  items.  First,  the Company  anticipates  that the rating agency
actions  (see Rating  Agency  Actions) and the  Company's  decision to cease new
sales of proprietary life insurance and annuity products will unfavorably affect
the persistency of the existing customer accounts, as customers seek to transfer
their  accounts to companies who are active in the  marketplace  and have higher
ratings.  This reduces  expected future profits,  resulting in $171.1 million of
additional DAC amortization.

Second,  the declines in equity market values during the third quarter  resulted
in $65.7 million of additional  amortization.  This resulted from application of
the  Company's   reversion-to-the-mean   accounting  methodology.   The  Company
considers the recent declines to be suggestive of a permanent, partial reduction
in future profitability.

                                       28


Third, as of September 30, 2002, the Company  reviewed and reset its assumptions
regarding future market-related  appreciation of separate account assets and its
application of the reversion-to-the-mean  accounting methodology. In view of the
additional  market  declines in the third  quarter,  as well as the reduced time
horizon resulting from the revised persistency expectations, the Company reduced
its expected rate of annual  appreciation to 8% (2% per quarter),  starting with
September 30, 2002 asset levels. This reduces expected future profits, resulting
in $43.3 million of additional DAC amortization for the third quarter.

Fourth, as of September 30, 2002, the Company increased its assumptions  related
to the long-term cost of GMDB for variable annuity products. (See the discussion
of the GMDB  reserve  below.) The  increased  cost  estimate is reflected in the
Company's  expectation  of future gross  profits,  resulting in $48.4 million of
additional DAC amortization.

Finally,  the  Company  recognized  additional  amortization  of $159.0  million
related  to its  Partners  distribution  channel  (see  Statutory  Premiums  and
Deposits for a description of the  distribution  channels).  After reviewing all
assumptions  affecting future profits assumed in its DAC methodology,  including
the effect of the  aforementioned  net charges,  the Company determined that the
remaining  DAC asset  related to Partners  exceeded  the present  value of total
expected gross profits by $159.0 million as of September 30, 2002.  Accordingly,
the company  recognized a permanent  impairment to its DAC asset of this amount.
It should be noted that a permanent  impairment  is not  required  for the other
distribution channels because of their higher relative  profitability.  Relative
to the other distribution channels,  Partners has the highest GMDB costs and the
lowest fees from its underlying mutual funds. However, although considered fully
recoverable,  the Select DAC asset would be subject to impairment  should actual
gross profits be less than anticipated.

After September 30, 2002, the Company expects that DAC amortization  will be, in
general, higher than historical levels as a percentage of gross profits. This is
due to lower future gross profits, because of poorer persistency, lower expected
market-related appreciation and higher expected GMDB costs. However, as a result
of resetting  the  long-term  assumption  for  market-related  appreciation  and
applying the reversion-to-the-mean  accounting methodology, the Company believes
that DAC amortization will be less sensitive to short-term market movements than
in the first nine months of 2002. The Company is exposed to further  impairments
to the DAC asset if actual experience is worse than the current assumptions,  as
discussed above.  Impairments would increase DAC amortization in the period that
they are recognized.

Guaranteed Minimum Death Benefits

As noted above, as of September 30, 2002, the Company  increased its assumptions
related to the long-term cost of GMDB for variable  annuity  products.  The GMDB
feature  provides  annuity  contract  holders with a guarantee  that the benefit
received at death will be no less than a prescribed minimum amount. This minimum
amount is based on the net  deposits  paid into the  contract,  the net deposits
accumulated  at a specified  rate,  the highest  historical  account  value on a
contract  anniversary,  or more  typically the greatest of these values.  To the
extent  that the GMDB is higher than the  current  account  value at the time of
death,  the Company  incurs a cost.  As of September  30, 2002,  the  difference
between  the GMDB and the current  account  value (the "net amount at risk") for
all existing  contracts was  approximately  $5.3  billion.  For each one percent
change,  either  increase or decrease from  September 30, 2002 levels in the S&P
500 Index,  the net amount at risk is  estimated  to  increase  or  decrease  by
approximately $80 million to $100 million. This amount will gradually decline as
surrenders also reduce the net amount at risk.

To estimate the cost of the GMDB feature  with respect to the  profitability  of
the related  insurance  contract,  the Company  establishes  and applies certain
assumptions  relating to the  appreciation of related account assets,  mortality
and contract  persistency,  among other matters. The Company regularly evaluates
these assumptions to determine  whether recent experience or anticipated  trends
merit  adjustments  to  such  assumptions.   The  compounding   effects  of  the
significant  third  quarter  market  decline,   the  rating  agency  downgrades,
increased  persistency and related AFS strategic  business  changes  resulted in
significantly   decreased  account  values  and  persistency  assumptions  which
required the Company to reassess,  and increase,  its assumptions related to the
long-term cost of GMDB.

The Company has had a consistent policy of providing  reserves for GMDB based on
its best estimate of the long-term  cost of GMDB. As of September 30, 2002,  the
Company  reassessed its expectation of the long-term cost of GMDB in view of the
current net amount at risk and the revised persistency expectations,  as well as
the absence of additional  deposits at current market  levels.  This resulted in
revised  expectations  for the long-term cost of GMDB. The Company  calculated a
required  reserve at September 30, 2002 of $106.7  million,  and recognized this
amount in policy  benefits.  This was  partially  offset by a  reduction  in DAC
amortization  of $67.6  million.  It should  be noted  that in  addition  to the
reserve  increase,  policy  benefits in the  quarter  include  $28.7  million of
additional  GMDB expense,  versus $2.4 million in the prior year.  These amounts
were  partially  offset by reduced DAC  amortization  of $15.6  million and $1.0
million, respectively.

                                       29


Based on account  values as of September  30, 2002,  the  estimated  annual GMDB
expense would be  approximately  $45 million.  In the near term,  cash costs may
exceed the annual  expense,  thereby  reducing  the  reserve.  Expected  assumed
appreciation in asset levels would  gradually  reduce,  and eventually  reverse,
this difference over time.  There can be no assurance that the existing  reserve
will be  sufficient,  or that the Company's  estimate of long-term GMDB costs is
accurate or sufficient. Future changes in market levels, persistency of existing
accounts,  mortality  and other  factors may result in material  changes to GMDB
costs and related expenses.

Technology Costs

The  Company  also  recognized  $29.8  million of asset  impairments  related to
technology used in its variable annuity and variable universal life business. Of
this amount,  $29.1 million relates to capitalized  software  development costs.
The remaining $0.7 million relates to technology hardware.  During the past five
years,  the Company has incurred costs to develop  technology  platforms for its
variable  products.  This includes the technology used to underwrite,  issue and
maintain  customer  accounts,   incorporating   disparate  and  complex  product
attributes.  As a result of rating agency  actions (see Rating Agency  Actions),
and the Company's  decision to cease new sales of proprietary life insurance and
annuity products,  the Company determined that expected future cash flows do not
support continued  capitalization  of the entire cost of the technology  assets.
Accordingly,  the Company recognized the aforementioned  permanent impairment in
other operating expenses.

Other

The future  profitability  of the AFS  segment is  dependent  upon,  among other
things,  its ability to  generate  non-proprietary  sales,  the  persistency  of
existing customer accounts, equity market levels, and its ability to rationalize
its  expense  structure  consistent  with its new  business  model.  The Company
believes the earnings of this segment will be  substantially  less than those in
years prior to 2002.

Nine Months Ended September 30, 2002 Compared to Nine Months Ended September 30,
2001

Segment results  deteriorated $745.6 million, to a loss of $624.3 million during
the first nine months of 2002.  This loss reflects net charges of $698.3 million
resulting from the cumulative effect of the significant,  persistent  decline in
equity market  values during the most recent two years and nine months,  as well
as rating agency actions (see Rating Agency Actions), and the Company's decision
to cease new sales of  proprietary  life insurance and annuity  products.  These
charges  include $629.4 million of additional  amortization  of the DAC asset, a
change in the  assumptions  related to the  long-term  cost of GMDB for variable
annuity products  resulting in a reserve  increase of $106.7 million,  partially
offset by a reduction in DAC amortization of $67.6 million,  and the recognition
of impairments of capitalized technology costs associated with variable products
totaling $29.8 million.

The following table summarizes the  aforementioned  charges and benefits for the
first nine months of 2002. Each is explained in subsequent paragraphs.



(In millions)
- ----------------------------------------------------------------------
Additional DAC Amortization:
    Revision of surrender rate assumptions................ $   171.1
    Equity market depreciation............................     202.8
    Revision of market-related appreciation assumptions...      43.3
    Revision of GMDB long-term cost assumptions...........      61.7
    Revision of future fees assumption....................      (8.5)
    Impairment of DAC asset...............................     159.0
                                                             ---------
                                                               629.4
                                                             ---------
GMDB:
    Revision of long-term cost assumptions................     106.7
    Reduction of DAC amortization.........................     (67.6)
                                                             ---------
                                                                39.1
                                                             ---------

Impairment of capitalized technology costs................      29.8
                                                             ---------

Total..................................................... $   698.3
                                                             =========

                                       30


Deferred Acquisition Costs

The aforementioned $629.4 million of additional DAC amortization consists of six
separate items.  First,  the Company  anticipates that the rating agency actions
(see Rating  Agency  Actions) and the  Company's  decision to cease new sales of
proprietary  life  insurance and annuity  products will  unfavorably  affect the
persistency  of the existing  customer  accounts,  as customers seek to transfer
their  accounts to companies who are active in the  marketplace  and have higher
ratings.  This reduces  expected future profits,  resulting in $171.1 million of
additional DAC amortization in the third quarter.

Second,  significant  declines in equity  market  values  resulted in additional
amortization  of $202.8 million in the first nine months of 2002.  This resulted
from application of the Company's reversion-to-the-mean  accounting methodology.
The Company  considers  the recent  declines to be  suggestive  of a  permanent,
partial reduction in future profitability.

Third, as of September 30, 2002, the Company  reviewed and reset its assumptions
regarding future market-related  appreciation of separate account assets and its
application of the reversion-to-the-mean  accounting methodology. In view of the
additional  market  declines in the third  quarter,  as well as the reduced time
horizon resulting from the revised persistency expectations, the Company reduced
its expected rate of annual  appreciation to 8% (2% per quarter),  starting with
September 30, 2002 asset levels. This reduces expected future profits, resulting
in $43.3 million of additional DAC amortization.

Fourth,  the Company increased its assumptions  related to the long-term cost of
GMDB for variable annuity products as of September 30, 2002. (See the discussion
of the GMDB reserve below.) The increased cost estimates  affected the Company's
expectation of future gross profits, resulting in additional DAC amortization of
$61.7 million in the first nine months of 2002.

Fifth,  the Company  changed its  estimate of future fees from  certain  annuity
products in the second quarter of 2002. This decreased DAC  amortization by $8.5
million in that quarter.

Finally,  the Company recognized the aforementioned  additional  amortization of
$159.0  million  related to its Partners  distribution  channel  (see  Statutory
Premiums and Deposits for a description of the distribution channels).

Guaranteed Minimum Death Benefits

As noted above, the Company  reassessed its expectation of the long-term cost of
GMDB in view  of the  current  net  amount  at  risk,  the  revised  persistency
expectations,  as well as the absence of additional  deposits at current  market
levels.  This resulted in revised  expectations  for the long-term cost of GMDB.
The Company  calculated a reserve at September 30, 2002 of $106.7  million,  and
recognized  this  amount  in policy  benefits.  This was  partially  offset by a
reduction  in DAC  amortization  of $67.6  million.  It should be noted  that in
addition to the reserve  increase,  policy benefits during the nine-month period
include  $64.9 million of  additional  GMDB expense,  versus $8.7 million in the
prior year.  These amounts were partially  offset by reduced DAC amortization of
$31.6 million and $3.5 million, respectively.

Technology Costs

The  Company  also  recognized  the   aforementioned   $29.8  million  of  asset
impairments  related to  technology  used in its  variable  annuity and variable
universal life business.

                                       31


Statutory Premiums and Deposits




The following  table sets forth  statutory  premiums and deposits by product for the Allmerica Financial Services segment.



                                                            Quarter Ended             Nine Months Ended
                                                            September 30,               September 30,
                                                     ------------------------     ------------------------
(In millions)                                            2002          2001           2002          2001
- ----------------------------------------------------------------------------------------------------------
                                                                                   
    Insurance:
          Traditional life.....................    $      7.4     $      7.5     $     36.7    $     31.5
          Universal life.......................           1.8            2.8            9.7          12.2
          Variable universal life..............          53.4           47.8          186.6         149.1
          Individual health....................           -              -              0.1           0.2
          Group variable universal life........          13.1            8.1           39.0          67.4
                                                    ----------     ----------      ----------    ---------
                Total insurance................          75.7           66.2          272.1         260.4
                                                    ----------     ----------      ----------    ---------

     Annuities:
          Separate account annuities...........         436.9          435.3        1,819.2       1,414.6
          General account annuities............         331.8          180.8          793.7         737.2
          Retirement investment accounts.......           1.2            1.3            4.7           5.2
                                                    ----------     ----------      ----------    ---------
                Total individual annuities.....         769.9          617.4        2,617.6       2,157.0

          Group annuities......................          19.1           19.8           56.5         185.0
                                                    ----------     ----------      ----------    ---------
                Total annuities................         789.0          637.2        2,674.1       2,342.0
                                                    ----------     ----------      ----------    ---------

     Total premiums and deposits...............    $    864.7     $    703.4     $  2,946.2    $  2,602.4
                                                    ==========     ==========      ==========    =========


Quarter Ended September 30, 2002 Compared to Quarter Ended September 30, 2001

For the quarter ended September 30, 2002, total premiums and deposits  increased
$161.3 million,  or 22.9%, to $864.7 million.  These increases are primarily due
to higher general  account  annuity  deposits.  As a result of the rating agency
actions  (see Rating  Agency  Actions) and the  Company's  decision to cease new
sales of  proprietary  life  insurance  and annuity  products,  AFS premiums and
deposits  will decline  significantly  in the future.  By October 31, 2002,  new
sales of these products were virtually eliminated.

Annuity products were distributed primarily through three distribution channels:
(1) "Agency", which consists of the Company's career agency force; (2) "Select",
which consists of a network of third party  broker-dealers;  and (3) "Partners",
which includes  distributors of the mutual funds advised by Scudder  Investments
("Scudder"),  Pioneer  Investment  Management,  Inc.  ("Pioneer")  and  Delaware
Management  Company  ("Delaware").  Agency,  Select,  and Partners  represented,
respectively,  approximately 23%, 34%, and 43% of individual annuity deposits in
the third quarter of 2002, and Scudder represented 35% of all individual annuity
deposits.  During  the third  quarter  of 2001,  Agency,  Select,  and  Partners
represented, respectively, approximately 25%, 34%, and 41% of individual annuity
deposits,  and Scudder  represented 31% of all individual  annuity deposits.  In
future periods,  the Company expects to generate  revenues by the Agency channel
distributing non-proprietary investment and insurance products.

The Company  also plans to retain and service its  existing  customer  accounts,
including variable annuity, variable life and the remaining traditional life and
group retirement accounts.  As of September 30, 2002, Agency,  Select,  Partners
and Other distribution channels represented, respectively, 46%, 16%, 23% and 15%
of the segment's total general and separate account assets.

Nine Months Ended September 30, 2002 Compared to Nine Months Ended September 30,
2001

For the nine months  ended  September  30,  2002,  total  premiums  and deposits
increased  $343.8  million,  or 13.2%,  to $2.9 billion.  These  increases  were
primarily due to higher annuity  deposits into the Company's  separate  accounts
resulting,  in part, from a continued emphasis by Scudder on marketing and sales
of the Company's  annuity  products as well as to higher general account annuity
deposits.  These increases were partially offset by lower group annuity deposits
resulting  from the Company's  decision to cease  marketing  activities  for new
group retirement  business.  Variable  universal life deposits  increased due to
increased sales of specialty  variable life products.  Group variable  universal
life deposits  decreased due to the cessation of marketing  activities  for this
product.

                                       32


Agency, Select, and Partners represented, respectively,  approximately 21%, 33%,
and 46% of  individual  annuity  deposits in the first nine months of 2002,  and
Scudder  represented 39% of all individual  annuity  deposits.  During the first
nine months of 2001,  Agency,  Select, and Partners  represented,  respectively,
approximately  25%, 38%, and 37% of  individual  annuity  deposits,  and Scudder
represented 27% of all individual annuity deposits.

Allmerica Asset Management




The following table summarizes the results of operations for the Allmerica Asset Management segment for the periods indicated.


                                                                 Quarter Ended                   Nine Months Ended
                                                                 September 30,                     September 30,
                                                           ---------------------------        -------------------------
(In millions)                                                2002             2001             2002             2001
- -----------------------------------------------------------------------------------------------------------------------
                                                                                              
Interest margins on Guaranteed Investment
  Contracts ("GICs"):
   Net investment income..............................  $     24.4      $      37.1       $     75.8      $     113.5
   Interest credited..................................        21.9             32.2             68.1             99.8
                                                          ---------        ----------        --------        ---------
Net interest margin...................................         2.5              4.9              7.7             13.7
Fees and other income:
   External...........................................         5.9              1.7             16.1              4.5
   Internal...........................................         1.9              1.3              4.6              4.0
Other operating expenses..............................        (4.6)            (1.8)           (12.5)            (5.7)
                                                          ---------        ----------        --------        ---------
Segment income........................................  $      5.7      $       6.1       $     15.9      $      16.5
                                                          =========        ==========        ========        =========
Average GIC deposits outstanding......................  $  2,119.7      $   2,910.0       $  2,286.0      $   2,704.6
                                                          =========        ==========        ========        =========


Quarter Ended September 30, 2002 Compared to Quarter Ended September 30, 2001

Segment income decreased $0.4 million, or 6.6%, to $5.7 million during the third
quarter of 2002,  primarily due to decreased earnings on GICs. This decrease was
partially offset by the inclusion of earnings  related to the Company's  premium
financing  subsidiary,  AMGRO, in 2002 which was previously included in the Risk
Management  segment,  and by an  increase  in fees and other  income  related to
external  clients.  Earnings on GICs  decreased  $2.4 million  primarily  due to
withdrawals of short-term funding agreements and to lower net investment income.
Net investment  income declined  primarily due to the shift from higher yielding
below  investment  grade  securities  to  lower  yielding,  but  higher  quality
investment grade securities during 2002 and 2001 (see Investment Portfolio), and
to the effect of  defaults  on certain  bonds  supporting  GIC  obligations.  An
increase in earnings from asset management services provided to external clients
resulted from new external assets under management.

At June 30,  2002,  the  Company  held  $291.1  million  of  short-term  funding
agreements with put features which allow the policyholder to cancel the contract
prior to  maturity.  During  the third  quarter  of 2002,  payments  related  to
short-term funding agreement withdrawals were approximately $106 million.  Also,
during the third quarter of 2002, the Company was notified of approximately $185
million of additional  withdrawals,  which represents the remaining  outstanding
short-term  funding  agreements  with put  features.  Payments  related to these
remaining  short-term funding agreements occurred in the fourth quarter of 2002.
Management  expects income from the GIC product line to be unfavorably  affected
in future periods due to short-term funding agreement withdrawals.  In addition,
due to rating agency  actions (see Rating Agency  Actions)  management  does not
expect to pursue future sales of short-term or long-term funding agreements. The
Company also expects assets of this segment to gradually decline as the existing
long-term funding agreements mature or are retired.

The Company uses derivative instruments to hedge its GIC portfolio. For floating
rate GIC liabilities  that are matched with fixed rate  securities,  the Company
manages the interest  rate risk by hedging  with  interest  rate swap  contracts
designed  to pay fixed and  receive  floating  interest.  In  addition,  certain
funding  agreements  are  denominated  in foreign  currencies.  To mitigate  the
short-term  effect of changes in currency  exchange rates, the Company regularly
hedges by entering  into foreign  exchange swap  contracts and compound  foreign
currency/interest  rate  swap  contracts  to  hedge  its  net  foreign  currency
exposure. These hedges resulted in an $8.6 million and a $14.2 million reduction
in  net   investment   income  during  the  third  quarter  of  2002  and  2001,
respectively,  offset by similar  reductions in GIC interest credited during the
respective periods. The decrease is due to a decrease in average outstanding GIC
deposits and the associated hedges.

                                       33


Nine Months Ended September 30, 2002 Compared to Nine Months Ended September 30,
2001

Segment income  decreased  $0.6 million,  or 3.6%, to $15.9 million in the first
nine months of 2002,  primarily due to decreased earnings on GICs. This decrease
is  partially  offset by the  inclusion  of  earnings  related to the  Company's
premium financing  subsidiary,  AMGRO, in AAM's results beginning in 2002 and by
an increase in fees and other income  related to external  clients.  Earnings on
GICs  decreased  in 2002  primarily  due to the  aforementioned  withdrawals  of
short-term funding agreements and to lower net investment income. Net investment
income declined primarily due to the shift from higher yielding below investment
grade  securities  to  lower  yielding,  but  higher  quality  investment  grade
securities  during 2002 and 2001, and to the effect of the  aforementioned  bond
defaults. The increase in external fees and other income primarily resulted from
the  aforementioned  increase in other  external  assets under  management  from
additional deposits.

At December 31,  2001,  the Company held $761.8  million of  short-term  funding
agreements with put features which allow the policyholder to cancel the contract
prior to  maturity.  During the first nine months of 2002,  payments  related to
short-term funding agreement withdrawals were approximately $582 million.  Also,
during the third quarter of 2002, the Company was notified of approximately $185
million of additional  withdrawals  which  represent  the  remaining  short-term
funding  agreements  with put  features.  Payments  related to these  subsequent
withdrawal notifications occurred in the fourth quarter of 2002.

As noted above,  the Company uses derivative  instruments to hedge interest rate
and currency  exchange  rate risks  related to its GIC  portfolio.  These hedges
resulted in a $34.7  million and a $31.6  million  reduction  in net  investment
income for the nine months  ended  September  30,  2002 and 2001,  respectively,
offset by similar  reductions  in GIC interest  credited  during the  respective
periods.

Corporate




The following table summarizes the results of operations for the Corporate segment for the periods indicated.


                                                                 Quarter Ended                 Nine Months Ended
                                                                 September 30,                   September 30,
                                                          -----------------------------------------------------------
(In millions)                                               2002              2001          2002              2001
- ---------------------------------------------------------------------------------------------------------------------
                                                                                             
Segment  revenues
  Net investment income..............................  $      1.1       $       2.1    $      4.3        $       4.6

  Interest expense...................................         3.8               3.8          11.4               11.4
  Other operating expenses...........................        14.8              14.0          42.0               40.7
                                                          ----------       ----------     ----------        ---------

Segment loss.........................................  $    (17.5)      $     (15.7)   $    (49.1)       $     (47.5)
                                                          ==========       ==========     ==========        =========


Quarter Ended September 30, 2002 Compared to Quarter Ended September 30, 2001

The segment loss increased $1.8 million, or 11.5%, to $17.5 million in the third
quarter of 2002,  primarily  resulting from a decrease in net investment  income
principally due to lower average invested assets and to lower investment yields.
In addition, segment loss increased due to higher spending in corporate overhead
costs.

Interest  expense for both periods  relates to the  interest  paid on the Senior
Debentures of the Company.

Nine Months Ended September 30, 2002 Compared to Nine Months Ended September 30,
2001

Segment loss increased $1.6 million, or 3.4%, to $49.1 million in the first nine
months  of 2002,  primarily  resulting  from  increased  spending  in  corporate
overhead costs and lower net investment  income.  These increases were partially
offset by state tax credits recognized by the holding company.

Interest  expense for both periods  relates to the  interest  paid on the Senior
Debentures of the Company.

                                       34



Investment Portfolio




The Company held general account investment assets diversified across several asset classes, as follows:

                                                          September 30, 2002                December 31, 2001
                                                   -----------------------------------------------------------------
                                                       Carrying       % of Total         Carrying       % of Total
(In millions)                                            Value      Carrying Value         Value      Carrying Value
- --------------------------------------------------------------------------------------------------------------------
                                                                                              
Fixed maturities (1)............................     $  8,949.2          83.1%         $  9,401.7          88.1%
Equity securities (1)...........................           50.4           0.5                62.1           0.6
Mortgages.......................................          286.7           2.7               321.6           3.0
Policy loans....................................          360.4           3.3               379.6           3.5
Cash and cash equivalents.......................          952.3           8.8               350.2           3.3
Other long-term investments.....................          169.3           1.6               161.2           1.5
                                                   -----------------------------------------------------------------
     Total......................................     $ 10,768.3         100.0%         $ 10,676.4         100.0%
                                                   =================================================================
- --------------------------------------------------------------------------------------------------------------------
(1) The Company carries fixed maturities and equity securities in its investment portfolio at market value.


Total  investment  assets  increased  $91.9  million,  or 0.9%, to $10.8 billion
during the first nine months of 2002.  This increase  consisted  primarily of an
increase in cash and cash  equivalents of $602.1  million,  partially  offset by
decreases  of $452.5  million in fixed  maturities  and $34.9  million  from the
run-off  of  the  mortgage  portfolio.   Cash  and  cash  equivalents  increased
principally  from the  sale of  fixed  maturities  in the  Risk  Management  and
Allmerica  Financial  Services  segments.  The decrease in fixed  maturities  is
primarily due to short term funding agreement withdrawals in the Allmerica Asset
Management segment and the  aforementioned  sale of fixed maturities in the Risk
Management  and AFS  segments.  These  decreases  were  partially  offset  by an
increase in fixed maturities in the AFS segment  principally due to net deposits
into the general account.

The  Company's  fixed  maturity  portfolio is comprised  primarily of investment
grade corporate  securities,  tax-exempt issues of state and local  governments,
U.S. government and agency securities and other issues.  Based on ratings by the
National  Association  of Insurance  Commissioners  ("NAIC"),  investment  grade
securities  comprised  90.6% and 90.7% of the  Company's  total  fixed  maturity
portfolio at September  30, 2002 and December 31, 2001,  respectively.  Although
management  expects  that new funds will be  invested  primarily  in cash,  cash
equivalents  and  investment  grade fixed  maturities,  the Company may invest a
portion  of new  funds in below  investment  grade  fixed  maturities  or equity
interests.  The average yield on fixed maturities was 6.8% and 7.4% for the nine
months ended September 30, 2002 and 2001,  respectively.  This decline  reflects
the shift from  higher  yielding  below  investment  grade  securities  to lower
yielding,  but higher  quality  investment  grade  securities,  as well as lower
prevailing fixed maturity  investment rates since the first quarter of 2001. Due
to the current  interest rate  environment,  management  expects its  investment
yield to be negatively  affected by lower prevailing  fixed maturity  investment
rates in 2002.

As of September 30, 2002 and December 31, 2001, approximately $504.0 million and
$509.8 million, respectively, of the Company's fixed maturities were invested in
non-publicly  traded securities.  Fair values of non-publicly  traded securities
are determined by either a third party broker or by internally developed pricing
models, including the use of discounted cash flow analyses.

Principally  as a result of the  Company's  exposure to below  investment  grade
securities, the Company recognized $104.8 million and $118.5 million of realized
losses on other-than-temporary  impairments of fixed maturities during the first
nine months of 2002 and 2001, respectively.  Other-than-temporary impairments in
2002 included  $15.3 million from  securitized  investment  portfolios and $10.1
million  related to  securities  issued by WorldCom  and  affiliated  companies.
Other-than-temporary  impairments  in 2001  included a $23.7 million loss from a
securitized investment portfolio. The losses reflect the continued deterioration
of high-yield securities in our portfolio.  In addition,  the Company recognized
$9.1 million of realized  losses on  other-than-temporary  impairments of equity
securities  during the first nine months of 2002.  There were no realized losses
on  other-than-temporary  impairments of equity securities during the first nine
months  of  2001.  In  the  Company's   determination  of   other-than-temporary
impairments,  management  considers several factors and circumstances  including
the issuer's  overall  financial  condition,  the issuer's  credit and financial
strength  ratings,  a weakening of the general market conditions in the industry
or geographic region in which the issuer operates, a prolonged period (typically
six months or longer) in which the fair value of an issuer's  securities remains
below the Company's  cost, and with respect to fixed maturity  investments,  any
factors that might raise doubt about the issuer's ability to pay all amounts due
according to the  contractual  terms.  The Company  applies these factors to all
securities.  Other-than-temporary  impairments  are recorded as a realized loss,
which serves to reduce net income and earnings per share.  Temporary  losses are
recorded as unrealized  losses,  which do not impact net income and earnings per
share but reduce other comprehensive income.

                                       35


In addition,  the Company had fixed maturity securities with a carrying value of
$43.1 million and $9.8 million on  non-accrual  status at September 30, 2002 and
December  31,  2001,  respectively.  No  assurance  can be given  that the fixed
maturity  impairments will,  in-fact, be adequate to cover future losses or that
substantial additional impairments will not be required in the future.

The effect of holding securities for which income is not accrued,  compared with
amounts that would have been recognized in accordance with the original terms of
the investments,  was a reduction in net investment  income of $13.8 million and
$9.2  million  for  the  nine  months  ended   September   30,  2002  and  2001,
respectively.   This  includes  the  impact  of   securities   held  as  of  the
aforementioned  financial  statement  dates,  as well as securities  sold during
those  periods.  Management  expects  that  defaults  in  the  fixed  maturities
portfolio may continue to negatively impact investment income.

The gross unrealized  losses on our fixed  maturities and equity  securities are
viewed as being temporary as it is management's assessment that these securities
will recover in the near-term and,  further,  that as of September 30, 2002, the
Company has the intent and ability to retain  such  investments  for a period of
time  sufficient to allow for this  anticipated  recovery in market  value.  The
risks inherent in the assessment  methodology include the risk that,  subsequent
to  the  balance  sheet  date,  market  factors  may  differ  from  management's
expectations;  management  may  decide  to  subsequently  sell  a  security  for
unforeseen  business  needs;  or  changes  in the  credit  assessment  or equity
characteristics  from the Company's original  assessment may lead the Company to
determine  that a sale at the  current  value  would  maximize  recovery on such
investments.  To the extent that there are such adverse changes,  the unrealized
loss would then be realized and the Company would record a charge to earnings.

The following table sets forth gross  unrealized  losses by maturity periods for
fixed  maturities.  Actual  maturities  may differ from  contractual  maturities
because  borrowers  may have the  right to call or  prepay  obligations  with or
without call or prepayment  penalties,  or the Company may have the right to put
or sell the  obligations  back to the issuers.  Mortgage  backed  securities are
included in the category representing their ultimate maturity.




                                                            September 30,          December 31,
(In millions)                                                   2002                   2001
- ------------------------------------------------------------------------------------------------
                                                                       
  Due in one year or less............................  $         6.3         $          4.9
  Due after one year through five years..............           87.5                   55.9
  Due after five years through ten years.............          113.2                   64.7
  Due after ten years................................           41.5                   52.6
                                                          ----------------      ----------------
Total                                                  $       248.5         $        178.1
                                                          ================      ================


Of the $248.5  million and $178.1  million of gross  unrealized  losses on fixed
maturities,  approximately  $28.3  million  and $45.6  million  relates to fixed
maturity   obligations  of  the  U.S.  Treasury,   U.S.  government  and  agency
securities,  states and  political  subdivisions,  as of September  30, 2002 and
December 31, 2001,  respectively.  An additional $62.3 million and $72.7 million
of gross  unrealized  losses  relates to  holdings  of  investment  grade  fixed
maturities in a variety of industries and sectors,  while  approximately  $157.9
million and $59.8 million  relates to holdings of below  investment  grade fixed
maturities in a variety of  industries  and sectors as of September 30, 2002 and
December  31,  2001,  respectively.  Substantially  all below  investment  grade
securities  with an unrealized  loss have been rated by either the NAIC,  S&P or
Moody's as of September 30, 2002 and December 31, 2001. Gross unrealized  losses
relating to equity securities were $4.0 million and $9.1 million as of September
30, 2002 and December 31, 2001, respectively.

In addition, of the $252.5 million and $187.2 million of gross unrealized losses
of fixed maturities and equity securities,  $21.2 million and $16.6 million have
been in a significant  unrealized loss position (typically those securities with
a market value less than 80% of  amortized  cost) for six months or longer as of
September 30, 2002 and December 31, 2001, respectively. The remaining unrealized
loss of $231.3  million and $170.6 million as of September 30, 2002 and December
31, 2001,  respectively,  represents  securities that have been in an unrealized
loss  position  for less than six months or have a market value more than 80% of
amortized cost.

                                       36


The Company  enters into various types of interest rate swap  contracts to hedge
exposure to  interest  rate  fluctuations  on floating  rate  funding  agreement
liabilities that are matched with fixed rate securities. The Company also enters
into   foreign   currency   swap   contracts,   as  well  as  compound   foreign
currency/interest  rate swap  contracts to hedge  foreign  currency and interest
rate exposure on specific funding agreement  liabilities.  Finally,  the Company
enters into other swap  contracts  for  investment  purposes.  These  derivative
instruments,  which are no longer held by the Company at September 30, 2002, are
not linked to  specific  assets and  liabilities  on the  balance  sheet or to a
forecasted transaction,  and therefore do not qualify for hedge accounting.  The
Company  recognized $1.2 million of net realized gains compared to $15.4 million
of net realized losses on derivatives during the third quarter of 2002 and 2001,
respectively,  and  recognized  $33.2  million and $18.4 million of net realized
losses on  derivatives  for the nine months ended  September  30, 2002 and 2001,
respectively.  The realized  gains in the third quarter of 2002 and the realized
losses in the third  quarter of 2001 were due primarily to  fluctuations  in the
value of derivatives entered into for investment purposes,  which were no longer
held as of September 30, 2002, as well as losses in the third quarter of 2001 on
the termination of swap contracts used to hedge short-term funding agreements in
response to  withdrawals.  The  realized  losses  during the nine  months  ended
September  30,  2002,  were  due  primarily  to the  termination  of  derivative
instruments  used to hedge  short-term  funding  agreements,  during a declining
interest  rate  environment,   in  response  to  short-term   funding  agreement
withdrawals.  The realized  losses  during the nine months ended  September  30,
2001,  were due primarily to  fluctuations  in the value of derivatives  entered
into for  investment  purposes,  as well as  losses on the  termination  of swap
contracts  used  to  hedge   short-term   funding   agreements  in  response  to
withdrawals.

Income Taxes

AFC and its domestic  subsidiaries  file a  consolidated  United States  federal
income  tax  return.   Entities  included  within  the  consolidated  group  are
segregated  into  either  a  life  insurance  or a  non-life  insurance  company
subgroup.  The  consolidation of these subgroups is subject to certain statutory
restrictions  on the  percentage  of  eligible  non-life  tax losses that can be
applied to offset life company taxable income.

Quarter Ended September 30, 2002 Compared to Quarter Ended September 30, 2001

The provision for federal  income taxes was a benefit of $181.7  million  during
the third  quarter of 2002,  compared to a benefit of $11.4  million  during the
same period in 2001. These provisions resulted in consolidated effective federal
tax rates of (37.0%) and (47.9%) for the quarters  ended  September 30, 2002 and
2001,  respectively.  It is the Company's  policy to estimate  taxes for interim
periods  based on estimated  annual  effective  tax rates which are derived,  in
part,  from expected  annual  pre-tax  income.  However,  the federal income tax
benefit for 2002 has been  computed  based on the first nine months of 2002 as a
discrete  period  due to the  uncertainty  regarding  the  Company's  ability to
reliably  estimate  pre-tax  income for the  remainder of the year.  The Company
cannot reliably  estimate  pre-tax income for the remainder of 2002  principally
due to the  impact of the  equity  markets on the  Company,  including  possible
additional  amortization  of DAC.  The large  benefit in the current  quarter is
primarily due to the significant loss recognized by the AFS segment.

Included in the Company's  deferred tax net asset as of September 30, 2002 is an
approximately  $150 million  asset  related to federal  income tax net operating
loss carryforwards  ("NOL").  This NOL may be utilized in future years to offset
taxable income of approximately $428 million. In addition,  there is an asset of
approximately   $93   million   related  to   alternative   minimum  tax  credit
carryforwards  at September 30, 2002.  Although the Company  believes that these
assets are fully recoverable,  there can be no certainty that future events will
not affect their recoverability.

Nine Months Ended September 30, 2002 Compared to Nine Months Ended September 30,
2001

The provision for federal  income taxes was a benefit of $233.8  million  during
the first nine months of 2002,  compared to a benefit of $6.7 million during the
same period in 2001. These provisions resulted in consolidated effective federal
tax rates of (43.4%) and (8.8%) for the nine months ended September 30, 2002 and
2001, respectively.  The large benefit in the current period is primarily due to
the significant loss recognized by the AFS segment. The benefit also reflects an
$11.6 million  favorable  settlement of certain prior years'  federal income tax
returns.

                                       37


Critical Accounting Policies

The discussion and analysis of the Company's  financial condition and results of
operations  are  based  upon  the  consolidated   financial  statements.   These
statements have been prepared in accordance with generally  accepted  accounting
principles  which require  management to make  estimates  and  assumptions  that
affect  the  reported  amounts  of assets  and  liabilities  and  disclosure  of
contingent  assets and  liabilities at the date of the financial  statements and
the reported amount of revenues and expenses during the reporting period. Actual
results could differ from those  estimates.  The following  critical  accounting
policies,  among others,  are those which  management  believes  affect the more
significant  judgments and estimates  used in the  preparation  of the Company's
financial  statements.  Additional  information about the Company's  significant
accounting  policies may be found in Note 1, "Summary of Significant  Accounting
Policies" to the consolidated  financial  statements  contained in the Company's
Annual Report on Form 10-K for the period ended December 31, 2001.

Property & Casualty Insurance Loss Reserves

The amount of loss and loss adjustment expense reserves (the "loss reserves") is
determined  based  on an  estimation  process  that is  very  complex  and  uses
information  obtained from both company  specific and industry  data, as well as
general economic information.  The estimation process is highly judgmental,  and
requires  the Company to  continuously  monitor and  evaluate  the life cycle of
claims on type-of-business  and nature-of-claim  bases. Using data obtained from
this  monitoring and assumptions  about emerging  trends,  the Company  develops
information about the size of ultimate claims based on its historical experience
and other available market information. The most significant assumptions used in
the estimation process, which vary by line of business,  include determining the
trend in loss costs,  the expected  consistency in the frequency and severity of
claims incurred but not yet reported to prior year claims, changes in the timing
of the  reporting  of losses from the loss date to the  notification  date,  and
expected costs to settle unpaid claims.  Because the amount of the loss reserves
is sensitive to the Company's assumptions,  the Company does not completely rely
on only one  estimate  to  determine  its loss  reserves.  Rather,  the  Company
develops  several  estimates using  generally  recognized  actuarial  projection
methodologies  that  result  in a range  of  reasonably  possible  loss  reserve
outcomes;  the Company's best estimate is within that range.  When trends emerge
that the Company  believes affect the future  settlement of claims,  the Company
would react  accordingly  by adjusting its  reserves.  Reserve  adjustments  are
reflected in the Consolidated  Statements of Income as adjustments to losses and
loss adjustment  expenses.  Often,  these  adjustments are recognized in periods
subsequent  to the period in which the  underlying  loss event  occurred.  These
types of subsequent adjustments are disclosed and discussed separately as "prior
year  reserve  development".   Such  development  can  be  either  favorable  or
unfavorable to the financial results of the Company.

Property & Casualty Reinsurance Recoverables

The  Company  shares a  significant  amount  of  insurance  risk of the  primary
underlying  contracts  with  various  insurance  entities  through  the  use  of
reinsurance  contracts.  As a result,  when the Company  experiences loss events
that are  subject to the  reinsurance  contract,  reinsurance  recoverables  are
recorded.  The amount of the reinsurance  recoverable can vary based on the size
of the  individual  loss or the  aggregate  amount of all losses in a particular
line,  book of business or an  aggregate  amount  associated  with a  particular
accident  year.  The  valuation  of losses  recoverable  depends on whether  the
underlying  loss is a reported  loss, or an incurred but not reported  loss. For
reported  losses,  the Company  values  reinsurance  recoverable at the time the
underlying loss is recognized,  in accordance with contract terms.  For incurred
but not  reported  losses,  the  Company  estimates  the  amount of  reinsurance
recoverable  based on the  terms of the  reinsurance  contracts  and  historical
reinsurance  recovery information and applies that information to the gross loss
reserve  estimates.  The most  significant  assumption  the Company  uses is the
average size of the  individual  losses for those claims that have  occurred but
have not yet been recorded by the Company. The reinsurance  recoverable is based
on reasonable estimates and is disclosed separately on the financial statements.
However,  the ultimate amount of the reinsurance  recoverable is not known until
all losses are settled.

Variable Products' Deferred Policy Acquisition Costs

Deferred policy acquisition costs consist of commissions, underwriting costs and
other costs,  which vary with,  and are primarily  related to, the production of
insurance deposits. Acquisition costs related to the Company's variable products
(variable  universal  life and variable  annuities)  are recorded on the balance
sheet  and  amortized  through  the  income  statement  in  proportion  to total
estimated  gross profits over the expected life of the contracts.  The Company's
estimated   gross  profits  are  based  on  assumptions   including   mortality,
persistency, asset growth rates and expenses associated with policy maintenance.
The principal source of earnings for these policies are from  asset-based  fees,
which can vary in relation to changes in the equity markets.

                                       38


At each balance sheet date,  the Company  evaluates the  historical and expected
future gross  profits.  Any  adjustment  in estimated  profit  requires that the
amortization  rate  be  revised  retroactively  to the  date  of  policy/annuity
issuance.  The cumulative difference related to prior periods is recognized as a
component  of  the  current  periods'  amortization,   along  with  amortization
associated  with the actual  gross  profits of the period.  Lower  actual  gross
profits in a period would typically result in less amortization  expense in that
period. The converse would also be true. However, if lower gross profits were to
continue into the future,  additional amortization of the existing DAC asset may
occur.

The Company periodically reviews the DAC asset to determine if it is recoverable
from future  income.  If DAC is determined to be  unrecoverable,  such costs are
expensed at the time of determination.  The amount of DAC considered  realizable
would be reduced in the near term if the  estimate of  ultimate or future  gross
profits is reduced.  The amount of DAC  amortization  would be revised if any of
the estimates  discussed  above are revised.  In addition,  the disposition of a
line of  business  can result in the  permanent  impairment  of that  line's DAC
asset.

Other-Than-Temporary Impairments

The Company  employs a  systematic  methodology  to evaluate  declines in market
values  below  cost or  amortized  cost for its  investments.  This  methodology
ensures  that  available  evidence  concerning  the  declines is  evaluated in a
disciplined  manner.  In  determining  whether a decline in market  value  below
amortized cost is other-than-temporary, the Company evaluates the length of time
and the extent to which the market value has been less than amortized  cost; the
financial  condition  and  near-term  prospects  of  the  issuer;  the  issuer's
financial performance,  including earnings trends,  dividend payments, and asset
quality;  any specific  events which may influence the operations of the issuer;
general  market  conditions;  and, the financial  condition and prospects of the
issuer's market and industry.  The Company applies judgment in assessing whether
the  aforementioned  factors have caused an investment to decline in value to be
other-than-temporary. When an other-than-temporary decline in value is deemed to
have occurred,  the Company  reduces the cost basis of the investment to the new
estimated  realizable  value. This reduction is permanent and is recognized as a
realized investment loss.

Statutory Capital of Insurance Subsidiaries

The NAIC prescribes an annual calculation  regarding Risk Based Capital ("RBC").
RBC is a method of measuring the minimum  amount of capital  appropriate  for an
insurance company to support its overall business operations in consideration of
its size and risk profile.  The RBC ratio for regulatory  purposes is calculated
as total adjusted capital divided by required risk based capital. Total adjusted
capital for life  insurance  companies is defined as capital and  surplus,  plus
asset valuation reserve,  plus 50% of dividends  apportioned for payment.  Total
adjusted capital for property and casualty companies is capital and surplus. The
Company  Action  Level is the first  level at which  regulatory  involvement  is
specified  based  upon the level of  capital.  Regulators  may take  action  for
reasons other than triggering  various action levels.  The various action levels
are summarized as follows:

o  The Company Action Level,  which equals 200% of the Authorized Control Level,
   requires the Company to prepare and submit a RBC plan to the  commissioner of
   the state of domicile.  A RBC plan proposes  actions which a company may take
   in order to bring  statutory  capital above the Company  Action Level.  After
   review, the commissioner will notify the Company if the plan is satisfactory.

o  The  Regulatory  Action Level,  which equals 150% of the  Authorized  Control
   Level,  requires  the insurer to submit to the  commissioner  of the state of
   domicile a RBC plan, or if applicable,  a revised RBC plan. After examination
   or  analysis,  the  commissioner  will issue an order  specifying  corrective
   actions ("Corrective Order") to be taken.

o  The  Authorized  Control Level  authorizes the  commissioner  of the state of
   domicile to take whatever regulatory actions considered  necessary to protect
   the best interest of the policyholders and creditors of the insurer.

o  The  Mandatory  Control  Level,  which equals 70% of the  Authorized  Control
   Level,  authorizes the  commissioner of the state of domicile to take actions
   necessary to place the Company under regulatory control (i.e.  rehabilitation
   or liquidation).

o  Life and health  companies  whose Total Adjusted  Capital is between 200% and
   250% of the  Authorized  Control Level are subject to a trend test. The trend
   test calculates the greater of the decrease in the margin between the current
   year and the prior year and the average of the past three  years.  It assumes
   that the  decrease  could occur again in the coming  year.  Any company  that
   trends  below 190% of the  Authorized  Control  Level  (i.e.  demonstrates  a
   negative  trend) would  trigger the Company  Action  Level.  In the event the
   trend  test were  applied  to FAFLIC or AFLIAC  when the  December  31,  2002
   financial statements are filed, it is expected that there would be a negative
   trend  and  therefore  Total  Adjusted  Capital  of  less  than  250%  of the
   Authorized Control Level would trigger the Company Action Level.

                                       39


RBC ratios for  regulatory  purposes,  as described  above,  are  expressed as a
percentage of the capital required to be above the Authorized Control Level (the
"Regulatory  Scale");  however,  in the insurance industry RBC ratios are widely
expressed as a percentage  of the Company  Action Level  (without  regard to the
application  of the negative  trend  test).  Set forth below are  estimated  RBC
ratios for the  Companies'  life  insurance  subsidiaries  and for Hanover as of
September 30, 2002, expressed both on the Industry Scale (Total Adjusted Capital
divided by the  Company  Action  Level) and  Regulatory  Scale  (Total  Adjusted
Capital divided by Authorized Control Level):




                               Total Adjusted      Company Action     Authorized Control     RBC Ratio           RBC Ratio
(In millions, except ratios)       Capital              Level               Level          Industry Scale    Regulatory Scale
- ------------------------------------------------------------------------------------------------------------------------------
                                                                                                    
  FAFLIC (1).................      $326.4              $223.4              $111.7               146%               292%
  AFLIAC.....................       148.7               111.8                55.9               133%               266%
  Hanover (2)................       892.6               367.9               183.9               243%               486%


(1) FAFLIC's Total Adjusted Capital includes $148.7 million related to its subsidiary, AFLIAC.
(2) Hanover's Total Adjusted Capital includes $483.9 million related to its subsidary, Citizens.



AFC has  entered  into an  agreement  with  the  Massachusetts  Commissioner  of
Insurance (the "Massachusetts  Commissioner"),  in consideration of the decision
not to write new business,  whereby it will indefinitely  maintain the RBC ratio
of FAFLIC at a minimum  of 100% of the  Company  Action  Level (on the  Industry
Scale).  This agreement  replaces an earlier  commitment  that FAFLIC maintain a
225% RBC ratio (on the Industry Scale).

During  2002,  AFC has  made  capital  contributions  to  FAFLIC,  which in turn
contributed  capital to AFLIAC.  Such  contributions  were  necessary due to the
negative impact on statutory surplus of increased sales commissions,  the effect
of declines in the equity  market on GMDB  reserves  and an  increased  level of
realized  investment losses.  Such contributions were also made in consideration
of the  ratings  of the life  companies  and the 225% RBC  agreeement  described
above,  which has since been superceded.  For each contribution made, the amount
was accrued as of the end of the prior  quarter and was  therefore  reflected in
the previous quarter's surplus balance in the corresponding  Company's statutory
quarterly or annual statement.  Hanover also paid an ordinary dividend to AFC in
July, 2002. Contributions made during 2002 were as follows:




                                                                      Amount
    Date of Contribution             Path of Contribution          (in millions)            Effective Date (1)
   -----------------------------------------------------------------------------------------------------------
                                                                                  
      February, 2002                 AFC to FAFLIC                    $ 30                 December 31, 2001
                                     FAFLIC to AFLIAC                   30

      May, 2002                      AFC to FAFLIC                    $ 10                 March 31, 2002
                                     FAFLIC to AFLIAC                   18

      July, 2002                     Hanover to AFC                   $ 92                 July, 2002

      August, 2002                   AFC to FAFLIC                    $158                 June 30, 2002
                                     FAFLIC to AFLIAC                   35

      October, 2002                  FAFLIC to AFLIAC                 $171                 September 30, 2002


(1)   The effective date represents the date which these transactions were reflected in the Company's statutory
      surplus balance.


The  Company  received  approval  by  the  Massachusetts  Commissioner  for  the
contribution  made from FAFLIC to AFLIAC in October,  2002,  as  required.  This
contribution is reflected in the  aforementioned RBC ratios. Any further capital
contributions from FAFLIC to AFLIAC prior to October, 2003 would require similar
approval from the Massachusetts Commissioner.

Additional  capital  contributions  to the life companies may be required in the
future as  statutory  surplus  may  continue  to be  negatively  impacted  by an
increased level of realized  investment  losses, the impact of GMDB reserves due
to further  declines in the equity  market from  September  30, 2002 levels,  as
described below,  increased expenses,  including pension expenses which are also
subject  to equity  market  fluctuations,  and other  factors.  Such  additional
capital  contributions  could be  funded by the  holding  company.  The  holding
company's sources of capital include "extraordinary" dividends from the property
and casualty  insurance  subsidiaries,  borrowing under the existing  syndicated
credit agreement, and possible third party debt or equity financings.  Also life
company  capital  could be  favorably  impacted by the sale of certain  lines of
business in the AFS segment,  reinsurance  for certain  lines of business in the
AFS segment, the retirement of funding agreemnents or an internal reorganization
of the Company's life insurance subsidiaries.

                                       40


The statutory surplus of the life companies,  particularly  AFLIAC,  which holds
approximately  90% of the  annuity  deposits  with the GMDB  feature,  is highly
sensitive to movements in the equity market.  This is due, in large part, to the
required  methodology for calculating GMDB  ("Actuarial  Guideline 34") reserves
for statutory  accounting  purposes.  As of September 30, 2002, the level of net
GMDB reserves in the life companies was approximately $250 million. The increase
of these reserves does not result directly in cash losses to the Company, but it
does result in a reduction in statutory surplus. For each one percent decline in
the S&P 500 Index, the expected increase in required  statutory GMDB reserves is
approximately $6 million to $8 million.  Any increase in required reserves would
result in an equal  decrease in the statutory  surplus.  Any increase in the S&P
500 Index would result in a decrease in required  statutory  GMDB  reserves,  as
well as an increase in surplus, but to a lesser extent, due to the impact of the
GMDB reinsurance,  discussed below. The DAC amortization  adjustments  described
earlier  do not have an impact  on  statutory  surplus,  as DAC is not a concept
recognized under statutory accounting principles.

AFLIAC  entered  into a  reinsurance  agreement,  in 2001,  with an  independent
reinsurer,  to cede up to $40  million  of its GMDB  costs  annually  based upon
contract  date, in excess of $40 million,  for a three year period.  Through the
nine  months  ended   September  30,  2002,   AFLIAC   incurred  GMDB  costs  of
approximately  $63.1 million.  Since 2001, the Company ceded approximately $33.6
million of GMDB costs under the  agreement.  As described  under  "Liquidity and
Capital  Resources"  below,  AFC entered  into a related  agreement to reimburse
costs incurred by this independent reinsurer.


Liquidity and Capital Resources

Liquidity  describes the ability of a company to generate  sufficient cash flows
to meet the cash  requirements  of business  operations.  As a holding  company,
AFC's  primary  source of cash is  dividends  from its  insurance  subsidiaries.
However,  dividend payments to AFC by its insurance  subsidiaries are subject to
limitations  imposed  by state  regulators,  such as the  requirement  that cash
dividends  be  paid  out of  unreserved  and  unrestricted  earned  surplus  and
restrictions  on the  payment  of  "extraordinary"  dividends,  as  defined.  As
mentioned  above (see  Statutory  Capital of  Insurance  Subsidiaries),  AFC has
entered into an agreement with the Massachusetts Commissioner,  in consideration
of the decision not to write new business, whereby it will indefinitely maintain
the RBC ratio of FAFLIC at a minimum of 100% of the Company Action Level (on the
Industry Scale).

During the first nine months of 2002, AFC received $92 million of dividends from
its property and casualty  businesses.  Additional  dividends from the Company's
property  and  casualty  insurance  subsidiaries  prior to July,  2003  would be
considered  "extraordinary" and would require prior approval from the respective
state  regulators.  The Company does not expect dividend  payments from its life
insurance subsidiaries.

During the first nine months of 2002,  AFC  contributed  $198 million to FAFLIC.
Such capital  contributions  were made due to the  negative  impact on statutory
surplus of increased  sales  commissions,  GMDB reserves,  an increased level of
realized   investment  losses,  the  level  of  premiums  and  deposits  and  in
consideration  of the ratings of the life  companies and the 225% RBC agreement,
as described above, which has since been superceded.

In 2001,  AFLIAC  entered into an  agreement to cede its GMDB to an  independent
reinsurer (see  Statutory  Capital of Insurance  Subsidiaries).  Under a related
agreement,  AFC agreed to reimburse  these costs to the  reinsurer.  Through the
nine  months  ended   September  30,  2002,   AFLIAC   incurred  GMDB  costs  of
approximately  $63.1 million.  Since 2001,  AFLIAC ceded $33.6 million under the
agreement,  of which AFC has reimbursed $7.2 million through September 30, 2002.
AFC expects to reimburse  the remaining  $26.4 million in the fourth  quarter of
2002.  Management  believes  that AFC will be  required to  reimburse  up to $40
million in 2003 of additional GMDB costs.

Sources of cash for the Company's  insurance  subsidiaries are from premiums and
fees  collected,  investment  income  and  maturing  investments.  Primary  cash
outflows are paid benefits, claims, losses and LAE, policy acquisition expenses,
other underwriting expenses and investment  purchases.  Cash outflows related to
benefits,  claims,  losses  and LAE can be  variable  because  of  uncertainties
surrounding  settlement  dates for  liabilities for unpaid losses and because of
the  potential  for  large  losses  either  individually  or in  the  aggregate.
Management  expects  that,  due to the  decision  to cease new sales of life and
annuity products, the expectation of increased policy surrenders in AFS products
and the  retirement of funding  agreements in AAM,  significant  net outflows of
cash will occur in the near term.  These  outflows  will be funded with existing
cash and with proceeds from sales of cash equivalents and fixed maturities.  The
Company  periodically  adjusts  its  investment  policy to respond to changes in
short-term and long-term cash requirements.

Net cash provided by operating  activities was $672.8 million and $445.3 million
during the first nine months of 2002 and 2001, respectively. Net cash was higher
primarily  as a result of new  deposits  into the general  account  from the AFS
segment,  partially offset by a corresponding increase in commissions.  Loss and
LAE payments in the  Company's  property and casualty  business  also  decreased
slightly from the prior year. Also  contributing to the increase in cash was the
receipt of $11.6 million from federal income tax refunds.

                                       41


Net cash provided by investing  activities was $663.2 million for the first nine
months of 2002,  compared  to net cash used in  investing  activities  of $825.2
million for the same period of 2001. The $1.5 billion  increase in cash provided
is primarily the result of net sales of fixed  maturities in 2002  primarily due
to funding agreement withdrawals and in anticipation of cash payments to be made
related to future surrenders in the AFS segment. In 2001, net purchases of fixed
maturities  resulted from the investment of net deposits from funding agreements
and the investment of deposits into the general account related to a promotional
program in AFS.

Net cash used in financing  activities  was $733.9 million during the first nine
months of 2002, compared to net cash provided by financing  activities of $699.7
million for the same period of 2001.  The decrease in 2002 is  primarily  due to
net funding  agreement  withdrawals,  including trust  instruments  supported by
funding  obligations,  of $651.7  million as compared to net  deposits of $680.9
million  in 2001 and to the  extinguishment  of the  Company's  short  term debt
obligation of $83.3 million in 2002.

At September 30, 2002, AFC, as a holding company, held $86.0 million of cash and
investments.  Management  believes the holding company of AFC has the ability to
meet its  obligations  including,  but not  limited  to,  interest on the Senior
Debentures and Capital Securities,  the aforementioned  reimbursement related to
the AFLIAC GMDB reinsurance agreement and dividends, when and if declared by the
Board of  Directors,  on the common stock.  The Company has recently  decided to
suspend  payment of its annual common stock  dividend.  Whether the Company will
pay dividends in the future depends upon the earnings and financial condition of
AFC.

The Company expects to continue to generate  sufficient  positive operating cash
to meet all short-term and long-term cash requirements.  The Company's insurance
subsidiaries  maintain  a high  degree  of  liquidity  within  their  respective
investment portfolios in fixed maturity investments, common stock and short-term
investments.  AFC has $150.0  million  available  under a  committed  syndicated
credit agreement which expires on May 23, 2003.  Borrowings under this agreement
are unsecured and incur  interest at a rate per annum equal to, at the Company's
option,  a designated base rate or the eurodollar  rate plus applicable  margin.
The agreement provides  covenants,  including,  but not limited to, requirements
that the Company  maintain  adjusted  statutory  surplus in all of its insurance
subsidiaries  in  excess of $1  billion;  at  September  30,  2002 the  adjusted
statutory  surplus was $1.2  billion.  At September  30,  2002,  no amounts were
outstanding  under this  agreement.  In addition,  the Company had no commercial
paper borrowing as of September 30, 2002.

Contingencies

The Company's  insurance  subsidiaries  are  routinely  engaged in various legal
proceedings  arising  in the normal  course of  business,  including  claims for
extracontractual or punitive damages. Additional information on other litigation
and claims may be found in Note 10 "Commitments and  Contingencies - Litigation"
to the consolidated financial statements. In the opinion of management,  none of
such  contingencies  are  expected  to have a material  effect on the  Company's
consolidated  financial  position,  although it is possible  that the results of
operations in a particular quarter or annual period could be materially affected
by an unfavorable outcome.

Rating Agency Actions

Insurance  companies  are rated by rating  agencies  to  provide  both  industry
participants  and  insurance   consumers   information  on  specific   insurance
companies.  Higher  ratings  generally  indicate  the rating  agencies'  opinion
regarding financial stability and a stronger ability to pay claims.

Management  believes that strong ratings are important  factors in marketing the
Company's  products to its agents and  customers,  since rating  information  is
broadly  disseminated  and generally  used  throughout  the industry.  Insurance
company  ratings are  assigned to an insurer  based upon  factors  deemed by the
rating  agencies to be relevant to  policyholders  and are not  directed  toward
protection of investors.  Such ratings are neither a rating of securities  nor a
recommendation to buy, hold or sell any security.

                                       42



The following tables provide information about the Company's ratings at December
31, 2000 and 2001 and the rating agencies actions that have occurred in 2002:




Standard & Poor's Ratings


                                           December          December           August          September         October
                                             2000              2001              2002             2002              2002
                                       ----------------------------------------------------------------------------------------
                                                                                                
Financial Strength Ratings

Property and Casualty Companies              AA-               AA-                A+                A-              BBB+
                                       (Very Strong)      (Very Strong)         (Strong)         (Strong)          (Good)
                                                                                                               with a negative
                                                                                                                   outlook

Life Companies                               AA-               AA-                A                 BB               B+
                                        (Very Strong)     (Very Strong)         (Strong)        (Marginal)         (Weak)
                                                                                                               with a negative
                                                                                                                   outlook

Debt Ratings

AFC Senior Debt                               A-                A-               BBB               BB                BB-
                                           (Strong)          (Strong)           (Good)         (Marginal)        (Marginal)

AFC Capital Securities                       BBB               BBB               BBB               B-                B-
                                            (Good)            (Good)            (Good)           (Weak)            (Weak)

AFC Short-term Debt                          A1+                A2                A2               B1                B
                                           (Strong)           (Good)            (Good)           (Weak)            (Weak)
                                                                                                               with a negative
                                                                                                                  outlook

FAFLIC Short-term Debt and                   A1+               A1+               A1+               B                 B
Financial Strength Ratings                 (Strong)          (Strong)          (Strong)       (Vulnerable)      (Vulnerable)




                                                              43





Moody's Ratings

                                 December         December           March             July            September         October
                                   2000             2001              2002             2002              2002             2002
                             -------------------------------------------------------------------------------------------------------
                                                                                                   
Financial Strength
Ratings

Property and Casualty               A1               A1                A1               A2                A3              Baa3
Companies                         (Good)           (Good)            (Good)           (Good)            (Good)         (Adequate)
                                                                                                                     with direction
                                                                                                                        uncertain

Life Companies                      A1               A1                A1               A3               Ba1               Ba3
                                  (Good)           (Good)            (Good)           (Good)        (Questionable)   (Questionable)
                                                                                                                     with direction
                                                                                                                        uncertain

Debt Ratings

AFC Senior Debt                     A2               A2                A3              Baa2              Ba1               B2
                                  (Good)           (Good)            (Good)         (Adequate)      (Questionable)       (Poor)

AFC Capital Securities              a2               A3               Baa1             Baa3              Ba2              Caa1
                                  (Good)           (Good)          (Adequate)       (Adequate)      (Questionable)     (Very Poor)
                                                                                                                     with direction
                                                                                                                        uncertain

AFC Short-term Debt                 P1               P1                P2               P2                NP               NP
                                (Superior)       (Superior)         (Strong)         (Strong)        (Not Prime)       (Not Prime)

FAFLIC Short-term                   P1               P1                P1               P2                NP               NP
Debt and Financial              (Superior)       (Superior)        (Superior)        (Strong)        (Not Prime)       (Not Prime)
Strength Ratings



                                                           44






A.M. Best's Ratings

                                            December          December            July           September          October
                                              2000              2001              2002             2002              2002
                                        ---------------------------------------------------------------------------------------
                                                                                                 
Financial Strength Ratings

Property and Casualty Companies                A                 A                 A                A-               B++
                                          (Excellent)       (Excellent)       (Excellent)       (Excellent)      (Very Good)
                                                                                                                 under review
                                                                                                                with negative
                                                                                                                 implications

Life Companies                                 A                 A                 A-               B+               C++
                                          (Excellent)       (Excellent)       (Excellent)       (Very Good)       (Marginal)
                                                                                                                 under review
                                                                                                                with negative
                                                                                                                 implication

Debt Ratings

AFC Senior Debt                            Not Rated             a-               bbb+             bbb-              bb+
                                                                                                                 under review
                                                                                                                with negative
                                                                                                                 implication

AFC Capital Securities                     Not Rated            bbb+              bbb               bb               bb-
                                                                                                                 under review
                                                                                                                with negative
                                                                                                                 implication

AFC Short-term Debt                        Not Rated           AMB-1             AMB-2             AMB-3            AMB-4
                                                                                                                 under review
                                                                                                                with negative
                                                                                                                 implication


As a result  of the  aforementioned  rating  downgrades  of the  life  insurance
companies,  the Company is no longer able to generate  new sales of  proprietary
products  in its AFS  segment  and  believes  that  surrender  rates in the life
insurance and annuity  business will  increase.  In addition,  the Company is no
longer  able  to  sell  its GIC  product.  These  downgrades  have  also  caused
counterparties  to terminate  certain swap agreements,  which have been replaced
with alternative derivative instruments.

The decrease in the property and casualty  ratings,  in particular the A.M. Best
rating, could negatively impact earnings and growth in this business,  primarily
in the Company's commercial lines.

Rating downgrades have also adversely  affected the cost and availability of any
additional  debt or equity  financing  and will  continue to do so in the future
should ratings remain at current levels or decrease further.

                                       45


Recent Developments

For the nine months ended  September 30, 2002 and 2001,  the Company  recognized
net expenses of $16.5  million and $3.9  million,  respectively,  related to its
employee  pension plans.  The expense  related to the pension plans results from
several factors,  including changes in the market value of plan assets, interest
rates and employee  compensation levels. The increase in the net expense in 2002
primarily  reflected a decline in the market value of plan assets over 2001.  In
2003,  management expects a significant  increase in employee pension plan costs
due to an expected decline in the market value of plan assets and interest rates
in  2002.  Such  increases  may  negatively  affect  the  Company's  results  of
operations.  Additionally,  the  Company  expects  to  recognize  a  significant
increase in its minimum pension liability related to its qualified pension plan.
This increase  results from a decrease in the market value of assets held by the
plan  during  2002 due to a decline  in the  equity  market.  The  amount of any
adjustment  to be  recorded  as an  increase  to GAAP  unrealized  losses  and a
decrease to  statutory  surplus is  currently  unknown and depends on the future
movement of the equity market.

In the fourth quarter of 2002, the Company  expects to recognize a restructuring
charge related to its decision to cease the  manufacture and sale of proprietary
variable  products.  This charge will consist primarily of severance and special
termination  benefit costs covering  approximately  400 to 500 positions,  among
other things.

In addition to the decision to cease writing new  proprietary  variable  annuity
and life insurance products,  the Company is considering various other strategic
alternatives, including, but not limited to, possible third party debt or equity
financings,  reinsurance  for certain lines of business in the AFS segment,  the
sale of certain lines of business in the AFS segment,  the retirement of funding
agreements, and the reorganization of its life insurance subsidiaries. There can
be  no  assurance  that  the  Company  will  be  successful  in  pursuing  these
alternatives  or, if  completed,  there can be no  assurance  that the effect of
these alternatives will be on advantageous terms.

In connection  with Mr. O'Brien's  separation from the Company as President  and
Chief  Executive  Officer,  the  Company  is  contractually  obligated  to fully
reimburse  him for  taxes  incurred  as a result  of  making a  so-called  83(b)
election pursuant to Section 83(b) of the Internal Revenue Code, as amended (the
"IRC"),  including any taxes arising from this  reimbursement  obligation.  This
obligation  arose  pursuant to a  reimbursement  agreement  made in 2000 for the
benefit of  recipients  of  restricted  stock awards  issued under the Company's
Long-Term Stock Incentive Plan who elected to pay income and related taxes under
Section  83(b) of the IRC and whose  shares  are  subsequently  forfeited  under
certain  circumstances.  It is estimated  that Mr.  O'Brien  will be  reimbursed
approximately  $1.8 million.  As a result of such  separation,  Mr. O'Brien will
forfeit 151,000 shares of restricted  stock,  which were not vested,  as well as
all vested and unvested stock options.

In order to facilitate the transition  following Mr. O'Brien's  separation,  the
Company entered into a consulting agreement with Mr. O'Brien for a period of six
months, which can be extended by mutual consent thereafter, at a rate of $15,000
per month and to reimburse him for  reasonable  business  expenses.  Mr. O'Brien
will not  receive  any  director  meeting  fees from the  Company  so long as he
receives payments under this consulting agreeement.

On November 1, 2002, the Securities and Exchange  Commission (the "SEC") advised
the Company that it is conducting an informal inquiry.  The Company  understands
that  this  inquiry  is  related  to the  Company's  recent  public  disclosures
concerning its variable annuity and variable life insurance  products  business.
On  October  28,  2002,  the  Company  reported  third  quarter  2002  financial
information,  including  significant  third  quarter  charges as a result of the
combined  effects of the  continued  stock market  decline,  action by the major
rating  agencies to lower the financial  strength  ratings of the Company's life
insurance  companies,  and the  accounting  for its  related  decision  to cease
marketing its own life insurance and annuity products (See Asset  Accumulation -
Allmerica  Financial  Services).  The SEC  has  requested  certain  information,
including  information about the Company's decision to cease the manufacture and
sale of its  proprietary  variable  annuity and life insurance  products and the
anticipated  or actual  losses  related to such  products.  The Company is fully
cooperating with the SEC.

Other Considerations/Forward-Looking Statements

The Company  wishes to caution  readers that the  following  important  factors,
among others,  in some cases have  affected and in the future could affect,  the
Company's  actual results and could cause the Company's  actual results for 2002
and beyond to differ materially from historical results and from those expressed
in any  forward-looking  statements made by, or on behalf of, the Company.  When
used  in   Management's   Discussion   and  Analysis,   the  words   "believes",
"anticipated",  "expects"  and  similar  expressions  are  intended  to identify
forward   looking   statements.   The  Company   describes   these  factors  and
considerations in greater detail in "Important Factors Regarding Forward-Looking
Statements"  filed as Exhibit 99-2 to the  Company's  Annual Report on Form 10-K
for the period ended  December 31,  2001.  Such factors  could also cause future
results to differ from historical results.

                                       46


Factors  that may cause  actual  results to differ  materially  from  historical
results  and from  those  contemplated  or  projected,  forecast,  estimated  or
budgeted in such forward looking  statements include among others, the following
possibilities:  (i) lower  appreciation  on or decline in value of the Company's
managed  investments or the investment markets in general,  resulting in reduced
variable product, assets and related variable product,  management and brokerage
fees, lapses and increased  surrenders,  increased DAC amortization,  as well as
increased cost of guaranteed minimum death  benefits/decreased  account balances
supporting our guaranteed benefits products; (ii) adverse catastrophe experience
and severe  weather;  (iii) adverse loss  development for events the Company has
insured in either the current or in prior years or adverse  trends in  mortality
and morbidity;  (iv) heightened  competition,  including the  intensification of
price  competition,  the entry of new  competitors,  and the introduction of new
products  by new and  existing  competitors,  or as the result of  consolidation
within the financial  services  industry and the entry of  additional  financial
institutions  into  the  insurance  industry;  (v)  adverse  state  and  federal
legislation or regulation,  including decreases in rates, limitations on premium
levels, increases in minimum capital and reserve requirements, benefit mandates,
limitations on the ability to manage care and utilization, requirements to write
certain  classes of business  and recent and future  changes  affecting  the tax
treatment of insurance  and annuity  products,  as well as continued  compliance
with state and federal  regulations;  (vi) changes in interest  rates  causing a
reduction of investment income or in the market value of interest rate sensitive
investments; (vii) failure to obtain new customers, retain existing customers or
reductions in policies in force by existing  customers;  (viii)  difficulties in
recruiting new or retaining  existing  career agents and  wholesalers to support
the  sale  of   non-proprietary   variable   products;   (ix)  higher   service,
administrative,  or general expense due to the need for additional  advertising,
marketing,  administrative or management  information systems expenditures;  (x)
loss or  retirement of key  executives;  (xi)  increases in costs,  particularly
those   occurring   after  the  time  our  products  are  priced  and  including
construction, automobile, and medical and rehabilitation costs; (xii) changes in
the Company's liquidity due to changes in asset and liability  matching;  (xiii)
restrictions  on insurance  underwriting;  (xiv) adverse  changes in the ratings
obtained from independent rating agencies, such as Moody's,  Standard and Poor's
and A.M. Best,  (xv) possible  claims  relating to sales practices for insurance
products;  (xvi)  failure of a reinsurer  of the  Company's  policies to pay its
liabilities  under  reinsurance  contracts  or  adverse  effects on the cost and
availability  of  reinsurance  resulting  from the September 11, 2001  terrorist
attack;  (xvii)  earlier than expected  withdrawals  from the Company's  general
account  annuities,  GICs (including  funding  agreements),  and other insurance
products;  (xviii)  changes  in  the  mix of  assets  comprising  the  Company's
investment  portfolio  and the  fluctuation  of the market value of such assets;
(xix) losses resulting from the Company's  participation in certain  reinsurance
pools; (xx) losses due to foreign currency fluctuations;  (xxi) defaults in debt
securities  held by the Company;  (xxii)  higher  employee  benefit costs due to
changes  in  market  values  of  plan  assets,   interest   rates  and  employee
compensation  levels,  and  (xxiii)  the effect of the  Company's  restructuring
actions.

In addition,  with respect to the  Allmerica  Financial  Services  segment,  the
Company  has  provided  forward  looking  information  relating to the impact of
equity market values on certain financial metrics, including among other things,
GMDB expenses,  net amount at risk, DAC amortization and Actuarial  Guideline 34
reserves for statutory  accounting  purposes.  This information is an estimation
only and is based  upon  matters  as in effect on  September  30,  2002.  Actual
amounts of these certain  financial metrics would vary based upon numerous other
factors,  including  but  not  limited  to,  variable  product  account  values,
allocation  between  separate  and  general  accounts,   mortality   experience,
surrender  and  withdrawal  rates  and  patterns,   investment   experience  and
performance of equity and financial  markets  throughout the period,  as well as
from period to period.

                                       47


                         PART I - FINANCIAL INFORMATION
                                     ITEM 3

                     QUANTITATIVE AND QUALITATIVE DICLOSURES
                                ABOUT MARKET RISK


The Company's market risks, and the way the Company manages them, are summarized
in  Management's  Discussion and Analysis of Financial  Condition and Results of
Operations as of December 31, 2001,  included in the Company's Form 10-K for the
year ended December 31, 2001.  There have been no material  changes in the first
nine months of 2002 to such risks or the management of such risks.

                                     ITEM 4

                             CONTROLS AND PROCEDURES

Based on their  evaluation,  as of a date  within 90 days of the  filing of this
Form 10-Q, the Company's  Executive  Office of the Chairman and Chief  Financial
Officer have  concluded the Company's  disclosure  controls and  procedures  are
effective.  There have been no  significant  changes in internal  controls or in
other factors that could  significantly  affect these controls subsequent to the
date of their evaluation.

                                       48


                           PART II - OTHER INFORMATION
                    ITEM 6 - EXHIBITS AND REPORTS ON FORM 8-K

(a)  Exhibits

       EX - 10.43    Agreement dated October 24, 2002 with the Massachusetts
                     Department of Insurance.
       EX - 10.44    Section 83(b) Agreement,  dated March 21, 2000,  between
                     First  Allmerica  Financial Life  Insurance  Company and
                     John F. O'Brien.
       EX - 10.45    Section 83(b) Agreement,  dated March 21, 2000,  between
                     First  Allmerica  Financial Life  Insurance  Company and
                     Richard M. Reilly.
       EX - 10.46    Section 83(b) Agreement,  dated March 21, 2000,  between
                     First  Allmerica  Financial Life  Insurance  Company and
                     J. Kendall Huber.
       EX - 10.47    Consulting  Agreement,  dated October 25, 2002,  between
                     the Registrant and John F. O'Brien.
       EX - 99.1     Certification of J. Kendall Huber,  Executive Officer of
                     the Chairman pursuant to 18 U.S.C. Section 1350, as
                     adopted pursuant to section 906 of the Sarbanes-Oxley Act
                     of 2002.
       EX - 99.2     Certification  of Edward J.  Parry  III,  Executive
                     Officer of the  Chairman  and Chief  Financial Officer
                     pursuant to 18 U.S.C.  Section 1350, as adopted pursuant
                     to section 906 of the Sarbanes-Oxley Act of 2002.
       EX - 99.3     Certification of Robert P. Restrepo,  Jr.,  Executive
                     Officer of the Chairman pursuant to 18 U.S.C. Section 1350,
                     as adopted pursuant to section 906 of the Sarbanes-Oxley
                     Act of 2002.

(b)  Reports on Form 8-K

       On October  25,  2002,  the Board of  Directors  of  Allmerica  Financial
       Corporation  announced  they have  accepted  the  resignation  of John F.
       O'Brien as President and Chief Executive Officer,  effective immediately.
       Mr.  O'Brien  will  continue  as a Director  of the  Company  and will be
       involved in the transition.

       In addition,  the Board of Directors  elected  Michael P. Angelini as its
       Chairman  and  established  an Office of the  Chairman,  comprised of Mr.
       Angelini,  J. Kendall Huber,  Senior Vice President and General  Counsel,
       Edward J. Parry,  III,  newly  appointed  President  of  Allmerica  Asset
       Accumulation  Companies and AFC's Chief Financial Officer,  and Robert P.
       Restrepo, Jr., President of Allmerica Property & Casualty Companies.

       On September 27, 2002, Allmerica Financial Corporation announced plans to
       consider  strategic  alternatives,  including a significant  reduction of
       sales of  proprietary  products,  with regard to its Allmerica  Financial
       Services  business unit,  which includes the Company's life insurance and
       annuity operations.

       On August 14, 2002, the Chief  Executive  Officer and the Chief Financial
       Officer  submitted  to the SEC  sworn  statements  pursuant  to 18 U.S.C.
       Section  1350, as adopted  pursuant to Section 906 of the  Sarbanes-Oxley
       Act of 2002.

                                       49




                                   SIGNATURES

Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.

                         Allmerica Financial Corporation
                                   Registrant



Dated    November 14, 2002
                                  /s/ J. Kendall Huber
                                  -------------------------------------------
                                  J. Kendall Huber
                                  Executive Officer of the Chairman


Dated    November 14, 2002
                                  /s/ Edward J. Parry III
                                  -------------------------------------------
                                  Edward J. Parry III
                                  Executive Officer of the Chariman, Chief
                                  Financial Officer and Principal Accounting
                                  Officer


Dated    November 14, 2002
                                  /s/ Robert P. Restrepo, Jr.
                                  -------------------------------------------
                                  Robert P. Restrepo, Jr.
                                  Executive Officer of the Chairman


                                       50




CERTIFICATIONS


I, J. Kendall Huber, certify that:


1. I have reviewed  this  quarterly  report on Form 10-Q of Allmerica  Financial
Corporation;

2. Based on my  knowledge,  this  quarterly  report  does not contain any untrue
statement of a material fact or omit to state a material fact  necessary to make
the statements made, in light of the  circumstances  under which such statements
were made, not  misleading  with respect to the period covered by this quarterly
report;

3.  Based  on my  knowledge,  the  financial  statements,  and  other  financial
information  included in this quarterly  report,  fairly present in all material
respects the financial  condition,  results of operations  and cash flows of the
registrant as of, and for, the periods presented in this quarterly report;

4.  The  registrant's  other  certifying  officers  and  I are  responsible  for
establishing and maintaining  disclosure  controls and procedures (as defined in
Exchange Act Rules 13a-14 and 15d-14) for the registrant and we have:

a) designed  such  disclosure  controls and  procedures  to ensure that material
information relating to the registrant, including its consolidated subsidiaries,
is made known to us by others  within those  entities,  particularly  during the
period in which this quarterly report is being prepared;

b) evaluated  the  effectiveness  of the  registrant's  disclosure  controls and
procedures  as of a date  within  90  days  prior  to the  filing  date  of this
quarterly report (the "Evaluation Date"); and

c) presented in this quarterly report our conclusions about the effectiveness of
the  disclosure  controls  and  procedures  based  on our  evaluation  as of the
Evaluation Date;

5. The registrant's other certifying officers and I have disclosed, based on our
most recent evaluation,  to the registrant's auditors and the audit committee of
registrant's board of directors (or persons performing the equivalent function):

a) all significant  deficiencies in the design or operation of internal controls
which  could  adversely  affect the  registrant's  ability  to record,  process,
summarize and report  financial data and have  identified  for the  registrant's
auditors any material weaknesses in internal controls; and

b) any  fraud,  whether  or not  material,  that  involves  management  or other
employees who have a significant role in the registrant's internal controls; and

6. The  registrant's  other  certifying  officers  and I have  indicated in this
quarterly  report  whether or not there  were  significant  changes in  internal
controls or in other factors that could  significantly  affect internal controls
subsequent to the date of our most recent  evaluation,  including any corrective
actions with regard to significant deficiencies and material weaknesses.

Date: November 14, 2002


                                    /s/ J. Kendall Huber
                                    --------------------
                                      J. Kendall Huber
                               Executive Officer of the Chairman


                                       51



I, Edward J. Parry, III, certify that:


1. I have reviewed  this  quarterly  report on Form 10-Q of Allmerica  Financial
Corporation;

2. Based on my  knowledge,  this  quarterly  report  does not contain any untrue
statement of a material fact or omit to state a material fact  necessary to make
the statements made, in light of the  circumstances  under which such statements
were made, not  misleading  with respect to the period covered by this quarterly
report;

3.  Based  on my  knowledge,  the  financial  statements,  and  other  financial
information  included in this quarterly  report,  fairly present in all material
respects the financial  condition,  results of operations  and cash flows of the
registrant as of, and for, the periods presented in this quarterly report;

4.  The  registrant's  other  certifying  officers  and  I are  responsible  for
establishing and maintaining  disclosure  controls and procedures (as defined in
Exchange Act Rules 13a-14 and 15d-14) for the registrant and we have:

a) designed  such  disclosure  controls and  procedures  to ensure that material
information relating to the registrant, including its consolidated subsidiaries,
is made known to us by others  within those  entities,  particularly  during the
period in which this quarterly report is being prepared;

b) evaluated  the  effectiveness  of the  registrant's  disclosure  controls and
procedures  as of a date  within  90  days  prior  to the  filing  date  of this
quarterly report (the "Evaluation Date"); and

c) presented in this quarterly report our conclusions about the effectiveness of
the  disclosure  controls  and  procedures  based  on our  evaluation  as of the
Evaluation Date;

5. The registrant's other certifying officers and I have disclosed, based on our
most recent evaluation,  to the registrant's auditors and the audit committee of
registrant's board of directors (or persons performing the equivalent function):

a) all significant  deficiencies in the design or operation of internal controls
which  could  adversely  affect the  registrant's  ability  to record,  process,
summarize and report  financial data and have  identified  for the  registrant's
auditors any material weaknesses in internal controls; and

b) any  fraud,  whether  or not  material,  that  involves  management  or other
employees who have a significant role in the registrant's internal controls; and

6. The  registrant's  other  certifying  officers  and I have  indicated in this
quarterly  report  whether or not there  were  significant  changes in  internal
controls or in other factors that could  significantly  affect internal controls
subsequent to the date of our most recent  evaluation,  including any corrective
actions with regard to significant deficiencies and material weaknesses.

Date: November 14, 2002


                                    /s/ Edward J. Parry, III
                                    ------------------------
                                      Edward J. Parry, III
                  Executive Officer of the Chairman and Chief Financial Officer


                                       52



I, Robert P. Restrepo, Jr., certify that:


1. I have reviewed  this  quarterly  report on Form 10-Q of Allmerica  Financial
Corporation;

2. Based on my  knowledge,  this  quarterly  report  does not contain any untrue
statement of a material fact or omit to state a material fact  necessary to make
the statements made, in light of the  circumstances  under which such statements
were made, not  misleading  with respect to the period covered by this quarterly
report;

3.  Based  on my  knowledge,  the  financial  statements,  and  other  financial
information  included in this quarterly  report,  fairly present in all material
respects the financial  condition,  results of operations  and cash flows of the
registrant as of, and for, the periods presented in this quarterly report;

4.  The  registrant's  other  certifying  officers  and  I are  responsible  for
establishing and maintaining  disclosure  controls and procedures (as defined in
Exchange Act Rules 13a-14 and 15d-14) for the registrant and we have:

a) designed  such  disclosure  controls and  procedures  to ensure that material
information relating to the registrant, including its consolidated subsidiaries,
is made known to us by others  within those  entities,  particularly  during the
period in which this quarterly report is being prepared;

b) evaluated  the  effectiveness  of the  registrant's  disclosure  controls and
procedures  as of a date  within  90  days  prior  to the  filing  date  of this
quarterly report (the "Evaluation Date"); and

c) presented in this quarterly report our conclusions about the effectiveness of
the  disclosure  controls  and  procedures  based  on our  evaluation  as of the
Evaluation Date;

5. The registrant's other certifying officers and I have disclosed, based on our
most recent evaluation,  to the registrant's auditors and the audit committee of
registrant's board of directors (or persons performing the equivalent function):

a) all significant  deficiencies in the design or operation of internal controls
which  could  adversely  affect the  registrant's  ability  to record,  process,
summarize and report  financial data and have  identified  for the  registrant's
auditors any material weaknesses in internal controls; and

b) any  fraud,  whether  or not  material,  that  involves  management  or other
employees who have a significant role in the registrant's internal controls; and

6. The  registrant's  other  certifying  officers  and I have  indicated in this
quarterly  report  whether or not there  were  significant  changes in  internal
controls or in other factors that could  significantly  affect internal controls
subsequent to the date of our most recent  evaluation,  including any corrective
actions with regard to significant deficiencies and material weaknesses.

Date: November 14, 2002


                                   /s/ Robert P. Restrepo, Jr.
                                   ---------------------------
                                     Robert P. Restrepo, Jr.
                                Executive Officer of the Chairman


                                       53




                                  EXHIBIT INDEX

Exhibit Number          Exhibit

10.43                   Agreement dated October 24 2002, with the  Massachusetts
                        Department of Insurance.
10.44                   Section 83(b) Agreement,  dated March 21, 2000,  between
                        First  Allmerica  Financial Life  Insurance  Company and
                        John F. O'Brien.
10.45                   Section 83(b) Agreement,  dated March 21, 2000,  between
                        First  Allmerica  Financial Life  Insurance  Company and
                        Richard M. Reilly.
10.46                   Section 83(b) Agreement,  dated March 21, 2000,  between
                        First  Allmerica  Financial Life  Insurance  Company and
                        J. Kendall Huber.
10.47                   Consulting  Agreement,  dated October 25, 2002,  between
                        the Registrant and John F. O'Brien.
99.1                    Certification of J. Kendall Huber,  Executive Officer of
                        the  Chairman  pursuant to 18 U.S.C.  Section  1350,  as
                        adopted  pursuant to section  906 of the  Sarbanes-Oxley
                        Act of 2002.
99.2                    Certification of Edward J. Parry III,  Executive Officer
                        of the Chairman and Chief Financial  Officer pursuant to
                        18 U.S.C.  Section 1350, as adopted  pursuant to section
                        906 of the Sarbanes-Oxley Act of 2002.
99.3                    Certification  of Robert  P.  Restrepo,  Jr.,  Executive
                        Officer of the  Chairman  pursuant to 18 U.S.C.  Section
                        1350,  as  adopted   pursuant  to  section  906  of  the
                        Sarbanes-Oxley Act of 2002.


                                       54