A G R E E M E N T
                        BT OFFICE PRODUCTS INTERNATIONAL
                                       and
                   GENERAL TEAMSTERS, CHAUFFEURS, AND HELPERS
                               LOCAL UNION NO. 249
                                   1998 - 2001










                                       -i-
                                TABLE OF CONTENTS

                                                                           Page


UNION RECOGNITION............................................................1
TRANSFER OF COMPANY TITLE OR INTEREST........................................2
UNION SECURITY AND CHECKOFF..................................................3
JOB CLASSIFICATION AND WAGE RATES............................................4
ADDITIONAL HOUR AND WAGE REGULATIONS.........................................5
HOLIDAY COMPENSATION.........................................................9
VACATIONS....................................................................12
SENIORITY....................................................................13
MANAGEMENT RIGHTS............................................................15
SUSPENSION AND DISCHARGE.....................................................16
GRIEVANCE PROCEDURE..........................................................16
SHOP STEWARDS................................................................19
PROTECTION OF RIGHTS.........................................................19
LEAVE OF ABSENCE.............................................................19
ALLOWANCE FOR TIME OFF FOR DEATH IN THE FAMILY...............................20
ALLOWANCE FOR JURY SERVICE...................................................21
RESPONSIBILITIES OF THE PARTIES..............................................21
GENERAL PROVISIONS...........................................................22
INSURANCE....................................................................24
PROFIT SHARING AND PAYROLL SAVINGS PLANS.....................................25
CASUAL/NON-REGULAR EMPLOYEES.................................................25
TERMINATION..................................................................27




                                    AGREEMENT

                  Made and entered into between BT OFFICE PRODUCTS INTERNATIONAL
of Pittsburgh,  Pennsylvania,  hereinafter referred to as the Employer,  and the
GENERAL TEAMSTERS,  CHAUFFEURS AND HELPERS, LOCAL UNION NO. 249, affiliated with
the INTERNATIONAL BROTHERHOOD OF TEAMSTERS, CHAUFFEURS, WAREHOUSEMEN AND HELPERS
OF AMERICA, hereinafter referred to as the Union.

                  This  Agreement is in place of all other  agreements,  oral or
written, between the Union and the Company or its predecessor;  the Union agrees
to save the Company  harmless  from any claim made or purported to be made under
any Agreement between the Union and the Company or its predecessor, prior to the
date of this Agreement.



                                   WITNESSETH:

                  WHEREAS,  the parties  hereto are desirous of entering upon an
Agreement as to wage rates, hours and other conditions of employment,  and to do
away with the possibility of strikes, boycotts, lockouts and the like.

                  NOW,  THEREFORE,  the  Employer  and the  Union  acting by and
through their duly authorized agents hereby agree as follows:



                                    ARTICLE I

                                UNION RECOGNITION
                  (a) The Employer  recognizes and  acknowledges  that the Local
Union  is  the  sole  and  exclusive  representative  of  all  employees  in the
classifications  of work covered by this Agreement for the purpose of collective
bargaining as provided by the National Labor Relations Act.




                                   ARTICLE II

                      TRANSFER OF COMPANY TITLE OR INTEREST

                  (a) This Agreement  shall be binding upon the parties  hereto,
their successors, administrators,  executors and assigns. In the event an entire
operation  or any part  thereof is sold,  leased,  transferred  or taken over by
sale, transfer, lease, assignment,  receivership or bankruptcy proceedings, such
operation  shall  continue to be the subject to the terms and conditions of this
Agreement  for the life  thereof.  It is  understood  by this  Section  that the
parties  hereto shall not use any leasing  device to a third party to evade this
Contract.

                  (b) The  Employer  shall give notice of the  existence of this
Agreement to any  purchaser,  transferee,  lessee,  assignee,  and etc.,  of the
operations  covered by this Agreement or any part thereof.  Such notice shall be
in writing with a copy to the Union at the time the seller, transferor or lessor
executes a contract of transaction as herein described.

                  (c) In the event the Employer  fails to give the notice herein
required, the Employer shall be liable to the Union and to the employees covered
for all damages  sustained as a result of such failure to require  assumption of
the terms of this Contract.



                                   ARTICLE III

                           UNION SECURITY AND CHECKOFF

                  (a) Union Security.  All present  employees who are members of
the  Local  Union on the  effective  date of this  subsection  or on the date of
execution of this Agreement, whichever is the later, shall remain members of the
Local Union in good standing as a condition of employment. All present employees
who are not members of the Local Union and all regular  employees  who are hired
hereafter shall become and remain members in good standing to the Local Union as
a condition of employment  on and after the ninetieth  (90th) work day following
their hire or the effective date of this Agreement, whichever is the later. This
provision  shall be made and become  effective as of such time as it may be made
and become  effective  under the provisions of the National Labor Relations Act,
but not retroactively.

                  (b) The  failure of any person to become a member of the Union
at the required time shall  obligate the Employer,  upon written notice from the
Union to such  effect  and to the  further  effect  that  Union  membership  was
available to such person on the same terms and conditions generally available to
other members, to forthwith discharge such person.  Further,  the failure of any
person to maintain  his Union  membership  in good  standing as required  herein
shall, upon written notice to the Employer by the Union to such effect, obligate
the Employer to discharge such person.

                  (c) In the event of any  change in the law  during the term of
this  Agreement,  the Employer agrees that the Union will be entitled to receive
the maximum Union Security which may be lawfully permissible.

                  (d) No provision  of this Article  shall apply in any state to
the extent that it may be  prohibited  by state law. If under  applicable  state
law,  additional  requirements  must be met before any such provision may become
effective, such additional requirements shall first be met.

                  (e) If any  provision of this Article is invalid under the law
of any state  wherein  this  Agreement  is  executed,  such  provision  shall be
modified to comply with the  requirements  of state law or shall be renegotiated
for the purpose of adequate replacement. If such negotiation shall not result in
a  mutually  satisfactory  Agreement,  the Union  shall be  permitted  all legal
recourse.

                  (f) When the Employer needs additional  workers, he shall give
the Local Union equal  opportunity  with all other  sources to provide  suitable
applicants, but the Employer shall not be required to hire those referred by the
Local Union.

                  (g)  Checkoff.  The Employer  agrees to deduct from the pay of
all regular  employees  covered by this  Agreement,  the dues,  initiation  fees
and/or uniform  assessments of the Local Union and agrees to remit to said Local
Union all such deductions  prior to the end of the month for which the deduction
is made. Written authorization by the employees shall be furnished.



                                   ARTICLE IV

                        JOB CLASSIFICATION AND WAGE RATES

                  (a) The following are the job  classifications of employees in
the  bargaining  unit  covered by this  Agreement  and the basic  hourly rate of
compensation to be paid to the employees in their respective classifications. It
is  understood,  however,  that no  compensation  in  this  Agreement  shall  be
construed  as other than a minimum  and no maximum  wage shall be set up for any
classification or employee.


Effective                 March 1,     January 15,    January 15,    January 15,
                           1998           1999           2000           2001

Upon Hire                  8.25           8.35           8.45           8.55

After Probation            8.75           8.85           8.95           9.05

After 12 Months            9.80          10.00          10.10          10.20
Continuous Service

                   (b) Employees  hired on or before March 1, 1992 will continue
to receive their current rate through the life of this  Agreement.  In addition,
each employee  hired on or before May 1, 1992 and covered by this  Agreement who
remains  in the  active  employ  of the  Company  as of the  execution  of  this
Agreement will receive a bonus of $250.00 on the first pay period after March 1,
1998.  Thereafter,  each employee  hired on or before May 1, 1992 and covered by
this  Agreement who remains in the active employ of the Company as of January 15
of each succeeding year during the term of this contract will receive a bonus of
$250 on the first pay period after January 15, 1999, 2000, and 2001.



                                    ARTICLE V

                      ADDITIONAL HOUR AND WAGE REGULATIONS

                  (a) The regular guaranteed work week for all regular employees
hired before March 2, 1992 covered by this Agreement  shall consist of five (5),
eight (8) hour days of forty (40) hours work, Monday through Friday. The regular
work  week for all  regular  employees  hired on or after  March 2,  1992  shall
consist of eight (8) hour days, Monday through Friday.

                  (b) The  Union and the  Company  understand  that  competitive
wages and benefits, as well as job security, are dependent upon BT OPI's ability
to  satisfy  its  customers.  To help  BT OPI,  every  employee  agrees  to work
productively and to provide a fair day's work for a fair day's pay.

                  (c) All time worked by regular  employees  outside the regular
posted work  schedule  shall be  considered as overtime and shall be paid for at
time and one-half (1 1/2) the regular hourly rate.  This shall include,  but not
be limited to, work during  scheduled  lunch period or for hours worked prior to
the regular scheduled daily starting time.

                  (d) All hours  worked on shifts  commencing  at or after 11:00
p.m. and before 6:00 a.m.shall receive a shift differential of thirty-five cents
($.35) per hour. All hours worked on shifts commencing at or after 1:00 p.m. but
before 11:00 p.m. shall receive a shift differential of twenty-five cents ($.25)
per hour. 

                  (e) The  Employer  agrees to provide no less than one (1) week
notice of any shift change.

                  (f) All regular work performed on Sundays shall be paid at the
rate of double time or twice the regular rate of pay,  unless the work performed
is part of the  employee's  regular  Monday  morning  shift and no more than two
hours of that shift is worked on the previous Sunday night.

                  (g) A split  shift  shall not be  permitted  at any time.  All
hours worked on any workday must be consecutive.

                  (h) All  regular  employees  covered by this  Agreement  shall
receive one-half (1/2) hour for lunch each day without pay.

                  (i) For all time  worked,  in excess of eight (8) hours in any
regular  workday,  time and  one-half  (1 1/2) shall be paid and/or for all time
worked in excess of forty (40) hours in any week,  the rate of pay shall be time
and one-half (1 1/2) the regular rate.

                  (j) No employee shall be laid off before his regular scheduled
daily  quitting time or during any regular  weekly work schedule for the purpose
of  offsetting  any overtime the employee has worked during the same workweek or
any pay period.

                  (k) 1. Any regular  employee  who is  scheduled or notified to
report and does report for work shall be provided  with and assigned to at least
eight (8) hours of work on the job for which he was  scheduled  or  notified  to
report,  or,  the  event  such  work is not  available,  shall  be  assigned  or
reassigned  to  another  job at the same rate or pay.  In the event that when he
reports  for  work no work is  available,  he shall be  released  from  duty and
credited with a reporting  allowance of eight (8) times his regular basic hourly
rate of pay. An employee who starts to work and is released  from duty before he
works at least eight (8) hours shall be paid for hours worked and credited  with
a reporting  allowance  equal to his regular basic hourly rate of pay multiplied
by the unutilized portion of the eight (8) hour minimum.

                  2. The provisions of this Section shall not apply in the event
                     that:

                     (a)  Strikes,  work  stoppages  in  connection  with  labor
                          disputes,  failure of utilities  beyond the control of
                          Management,  or acts of God interfere  with work being
                          provided; or

                     (b)  An employee  is not put to work,  or is laid off after
                          having been put to work,  either at his own request or
                          due to his own fault;

                     (c)  An  employee   refuses  to  accept  an  assignment  or
                          reassignment  within  the  first  eight  (8)  hours as
                          provided in Paragraph 1 above; or

                     (d)  In the event the Employer desires to alter starting or
                          closing times,  the employees must be notified of such
                          change at least one (1) week  preceding  the  workweek
                          such schedule changes are to become effective.

                  (l) An  employee  shall  not be paid  both  daily  and  weekly
overtime  compensation  for same hours so worked  and in no case shall  overtime
compensation be duplicated or pyramided.

                  (m)  Employees   covered  by  this  Agreement  shall  be  paid
bi-weekly.
                  (n)  During  the  term  of  this  Agreement,   each  full-time
nonprobationary employee will be eligible for monthly bonuses based on warehouse
thruput  and  warehouse  quality.  The  bonuses  will be paid  according  to the
following table:
                  THRUPUT BONUS                      QUALITY BONUS

Aug. Mo'ly Thruput     Mo'ly Payment          Mo'ly Error Rate     Mo'ly Payment
      23.7                 $25.00                   .32%               $25.00
      24.2                 $29.16                   .27%                29.16
      24.7                 $33.33                   .24%                33.33
      25.2                 $37.50                   .21%                37.50
      25.7                 $41.66                   .16%                41.66
      26.2                 $45.83                   .13%                45.83
      26.7                 $50.00                   .10%                50.00

                  Warehouse  thruput will be measured by total  splitcase  lines
plus total bulk lines divided by total paid hours including  direct and indirect
activity and any other factors used in making thruput  calculations  for reports
generated  for  corporate  headquarters.   The  warehouse  error  rate  will  be
calculated  based on management  designated  quality  checks,  with a minimum of
10,000 lines checked per month.  Total warehouse  thruput and error rate will be
posted  weekly.  Employees  must work at least  120  hours  during a month to be
eligible for the bonus.  Paid  vacation  time,  paid sick days and paid holidays
will count as hours worked for the purposes of meeting this requirement.

                  (o)      Year-end Catch-up Bonus
                  During the life of this Agreement, at the end of each calendar
year, total annual thruput average for that year will be calculated. The monthly
payment  corresponding to that number from the table in Section (n) will then be
multiplied by twelve.  If that total exceeds the amounts already paid out during
the year under the  productivity  bonus,  eligible  employees  will  receive the
difference by the end of January in the following year.  Similarly,  the average
annual  error rate will be  calculated.  If the  corresponding  monthly  payment
multiplied by twelve exceeds the amount already paid in the monthly bonuses, the
difference will be paid by the end of January in the following year.

                 (p)  The  Union   shall   have  the  right  to  audit   company
productivity  and quality  records to ensure the  accuracy of the figures  used.
Audit  requests  shall be made in good  faith  and  shall  extend  only to those
records necessary to verify proper payment.


                                   ARTICLE VI

                              HOLIDAY COMPENSATION

                  (a) The following and any other  additional  days the employer
deems desirable to observe as holidays shall be recognized as regular holidays:

            New Year's Day                         Labor Day
            Good Friday                            Thanksgiving Day
            Decoration Day                         Day after Thanksgiving
            Independence Day                       Christmas Day
                                                   Day after Christmas

                           In addition to the above nine  holidays,  there shall
                  be two personal days granted for each full year worked. In the
                  year an  employee  is hired,  the  employee  will  receive two
                  personal  days if hired on or before  April 1 and one personal
                  day if hired on or before  October 1. An employee  hired after
                  October 1 will not  receive a personal  day in the year hired.

                  (b)  Employees  shall receive eight (8) hours of straight time
pay for each of the above-enumerated holidays.

                  (c) Should  any of the above  holidays  fall on a Saturday  or
Sunday,  the preceding  Friday or the following  Monday shall be considered  and
observed as a holiday.

                  (d) If a holiday  occurs within a normal  scheduled  workweek,
such holiday, whether worked or not, shall be considered as hours worked for the
purpose of computing weekly overtime.

                  (e) When one (1) of the  holidays  falls  during  the  regular
vacation of an employee  entitled to holiday pay, such employee shall receive an
additional day off with pay. Such  additional  vacation days ("loose days") must
be scheduled one (1) week in advance for all months, except December. To be used
in December, loose days must be scheduled four (4) weeks in advance.

                  (f) Double  time  shall be  paid for all  hours  worked on the
holidays named in paragraph (a) hereof.  It is understood that no employee shall
receive more than a total of double time for the hours worked on such holidays.

                  (g) As used in this Article, an eligible employee is one who:


                      (1) Has worked at least  fifteen (15) turns since his last
                          hire; and

                      (2) Performs  work  in the pay  period  during  which  the
                          holiday is observed; and

                      (3) Works  as  scheduled  or  assigned  both  on his  last
                          scheduled  workday  prior to and his  first  scheduled
                          workday  following  the day on which  such  holiday is
                          observed, unless his failure to work is because of his
                          sickness or death in his immediate family,  and unless
                          specific written  permission is given by the Employer.
                          A  doctor's   certificate   may  be  required  by  the
                          Employer.

                  (h) Regular  employees hired shall be entitled to one (1) sick
day for each three (3) month period between their first anniversary date and the
next January 15, at which time said employee  shall be entitled to four (6) sick
days  per  year  thereafter.  Sick  days  will  not be used  prior to or after a
compensated holiday. The employer may require proof of sickness.  Sick days over
and above  twenty (20) that are not used  during the  preceding  year,  shall be
redeemed by the employer at the employee's  prevailing hourly rate at the end of
each contract year. Upon retirement or other  termination  without cause, BT OPI
will buy back all unused and  accumulated  sick days at the  employee's  current
rate of pay. At the end of each contract  year,  unused sick days from that year
shall be paid at 100% of the employee's  hourly rate. Sick days taken during the
months of October through February shall be paid at 90% of the employee's hourly
rate. Sick days taken from March through  September shall be paid at 100% of the
employee's hourly rate. The fifth and sixth sick days in any year shall be worth
four hours' pay instead of eight,  whether used as a sick day, reimbursed at the
end of a year, or bought back upon retirement.  For employees hired before March
2, 1992, the fifth sick day each year shall be worth eight hours' pay.



                                   ARTICLE VII

                                    VACATIONS

                  (a) Each  eligible  employee who on January 15 of any year has
completed as least six (6) months continuous  service with the Employer shall be
entitled to a vacation with pay during that year of one (1) week.

                  (b) Each  eligible  employee who on January 15 of any year has
completed at least one (1) year's continuous  service with the Employer shall be
entitled to a vacation  with pay during  that year  according  to the  following
schedules:


               Length of Continuous Service                  Vacation

               Less than one year                            3.6 hours per month
               One (1) Year - Three (3) Years                One (1) Week
               Four (4) Years - Ten (10) Years               Two (2) Weeks
               Eleven Years or More                          Three (3) Weeks

                  (c) As used in this  Article,  a week of vacation  means forty
(40)  hours,  made up of five (5)  normal  working  days of eight (8) hours each
during a seven (7) day period.

                  (d) An eligible  employee  for purposes of this Article is one
who:


                      (1) has  actually  worked at least 1,200 hours  during the
                          twelve (12) calendar  months  preceding the January 15
                          of the  vacation  year;  (2)  has  not  quit  or  been
                          discharged  prior to January 15 of the vacation  year.
                         

Employees who quit or are  discharged  prior to January 15  of the vacation year
will receive  payment for pro-rated vacation.

The remainder of Article VII is unchanged  except that a new subsection (h) will
be added:

                  (e) Vacation pay shall be based upon the employee's applicable
straight time hourly rate of pay.

                  (f)  Vacations  shall as far as  possible  be granted at times
most desired by employees between June 1 and September 1, but the final right to
allotment of a vacation period is exclusively  reserved to the Employer in order
to ensure orderly operations. Exceptions can be made upon mutual agreement.

                  (g) One week of  vacation  may be  scheduled  in single  days.
However, those single days must be scheduled before March 1. Additional days and
single days may be used by  employees,  at the  company's  discretion,  to cover
absences where an unforeseen  emergency deprives employee of opportunity to call
off in advance and where all sick days have been used.


                 (h) Employees hired on or before January 9, 1986 shall continue
to receive vacation entitlement  according to the schedule in the previous labor
agreement.


                                  ARTICLE VIII

                                    SENIORITY

                  (a) Seniority is defined as an employee's length of continuous
service with this Employer.

                  (b) In all cases of  promotion  or  increase  or  decrease  of
forces, the following factors shall be considered:

                      (1) Ability to perform the work;

                      (2) Seniority.

                  Where both factor (1) and (2) are  relatively  equal among the
employees involved, seniority shall be the determining factor.

                  (c) A layoff of less than five (5)  consecutive  working  days
shall not be  considered a decrease in force under this  Article,  nor shall the
working of overtime be considered an increase in forces.

                  (d) Continuous  service shall be broken, and an employee shall
lose all seniority by:


                  (1) Voluntarily quitting the service of the Employer;

                  (2) Discharge or termination of service with the Employer;

                  (3) Failure to report for work or notify the  Employer  within
                      ten (10)  working  days after notice is given to return to
                      work by Registered mail;

                  (4) If an  employee  misrepresents  his  reason for a leave of
                      absence; and

                  (5) Layoff in excess of twelve (12) consecutive months.

                  (e) Absence due to a compensable  disability  incurred  during
the course of  employment  shall not break  continuous  service,  provided  such
individual  is returned to work within  thirty (30) days after final  payment of
statutory  compensation  for such disability or after the end of the period used
in calculating a lump sum payment.

                  (f)  If  an  employee  shall  be  absent  due  to  a  physical
disability,  he shall  continue to accumulate  service during such absence for a
continuous  period equal to his seniority at the time of such disability but not
to exceed three (3) years.

                  (g) New employees and those hired after break in continuity of
service  will be regarded as  probationary  employees  for the first ninety (90)
work days and will  receive no  continuous  service  credit  during such period.
Probationary  employees may file and process grievances under this Agreement but
may  be  laid  off  or  discharged  as  exclusively  determined  by  Management.
Probationary  employees  continued in the service of the Employer  subsequent to
the first ninety (90) work days shall  receive full  continuous  service  credit
from date of original hiring.

                  (h) To protect  his  seniority,  each  employee  will keep the
Employer  informed of his current home address and telephone number. At the time
of layoff, such employees will be given an opportunity to write his correct home
address and telephone  number over his  signature on an Employer form  furnished
for that purpose and he will receive a copy of such form.

                  (i) The Management  reserves the right to continue  operations
as in the past, including the use of Parcel Post and the contracting out of work
to such  companies  as United  Parcel  Service,  etc.  Extra  deliveries  may be
obtained from the Local Union 249 Extra List and/or other outside sources, etc.



                                   ARTICLE IX

                                MANAGEMENT RIGHTS

                  (a) Except as  explicitly  limited by a specific  provision of
this Agreement,  the Employer shall continue to have the exclusive right to take
any  action  it  deems  appropriate  in the  management  of its  operations  and
direction,  control,  and  discipline of the work force in  accordance  with its
judgment,  including, but not limited to the right to hire, suspend or discharge
for cause,  transfer, and to relieve employees from duty because of lack of work
or for other legitimate reasons. All management functions and prerogatives which
the Employer has not expressly modified or restricted by a specific provision of
this  Agreement are retained and vested  exclusively in the Employer and are not
subject to arbitration under this Agreement.

                  (b) The Employer  shall have the right in its sole judgment to
permanently  close or discontinue any department of its operations or the entire
office supply division and to transfer same to any other geographic  location so
long as such  action  is not  taken  for  the  sole  and  exclusive  purpose  of
discriminating against the Union or employee-members of this Union.



                                    ARTICLE X

                            SUSPENSION AND DISCHARGE

                  (a) The Employer  retains the right to  discharge  any regular
employees for just cause.  The Employer  agrees that it will notify the Union in
writing within twenty-four (24) hours.

                  (b) In case of a  suspension,  the  Employer  agrees to have a
meeting within seventy-two (72) hours with the Business Agent of the Union.



                                   ARTICLE XI

                               GRIEVANCE PROCEDURE

                  (a)  A  grievance  is  hereby   jointly   defined  to  be  any
controversy, complaint, misunderstanding or dispute.

                  (b) Any grievance  arising  between the Employer and the Union
or any  employee  represented  by the Union  shall be settled  in the  following
manner:

                  Step One. The aggrieved employee or employees must present the
grievance to the Shop Steward  within five (5) working days after the reason for
the  grievance  has  occurred,  except,  no time  limit  shall  apply in case of
violation of wage provisions of this Agreement.  If a satisfactory settlement is
not effected with the foreman  within three (3) working  days,  the Shop Steward
and the  employee  shall  submit  such  grievance,  in  writing,  to the Union's
Business Representative.

                  Step Two.  The  Business  Representative  shall  then take the
matter up with a representative  of the Employer with authority to act upon such
grievance. A decision must be made within five (5) working days.

                  Step  Three.  In  order  for the  grievance  to be  considered
further,  it must be appealed by written  notice given the Warehouse  Manager by
the Business  Agent of the Union within ten (10) days of the date the  Warehouse
Manager's  answer is given in Step Two.  Within fifteen (15) days following such
written notice, the Employer and the Union, by their representatives  designated
for this purpose, shall try to mutually agree upon a single Impartial Arbitrator
to hear and determine the matter.  Failing mutual  agreement within such period,
the  Employee  and the  Union  shall  address  a joint  request  to the  Federal
Mediation  and  Conciliation  Service to  furnish a list of seven (7)  competent
arbitrators.  The Union  Representative  shall  strike three (3) names from such
list  whereupon  the  Employer  Representative  shall  strike  three  (3) of the
remaining  names.  The seventh  (7th)  individual  not so stricken  shall be the
Impartial  Arbitrator  to hear  and  determine  the  matter.  Expenses  and fees
incident to service of the  Arbitrator  shall be shared  equally by the Employer
and the Union.

                  The award of the Arbitrator on any matter  properly before him
under this Agreement  shall be final and binding.  The Arbitrator  shall have no
authority  to add to,  detract  from or to alter any of the  provisions  of this
Agreement.

                  Awards of the  Arbitrator may or may not be retroactive as the
equities of particular cases may demand, but the following  limitations shall be
observed in any case where the Arbitrator's award is retroactive.

                  The effective date for adjustment of grievances relating to:

                  (1)  Seniority  cases shall be the date of the  occurrence  or
nonoccurrence  of the event upon which the  grievance is based,  but in no event
earlier than thirty (30) days prior to the date on which the grievance is filed.

                  (2)  Rates  of  pay  (other  than  new  or  changed   jobs  or
incentives), overtime, holidays, allowed time and vacations shall be the date of
the occurrence or nonoccurrence of the event upon which the grievance is based.

                  (c) General Provision Relating To Grievance Procedure.  In the
event no appeal is taken at any one of the several steps in the manner or within
the time specified herein, then the grievance shall be considered settled on the
basis of the last decision given,  and shall not be subject to further appeal or
processing.   Grievances  shall  be  discussed   promptly  at  a  time  mutually
satisfactory to the parties.

                  (d) Power and Authority of Arbitrator. The power and authority
of the  Arbitrator  shall be  strictly  limited to  determining  the meaning and
interpretation  of the explicit terms of this Agreement as herein  expressly set
forth. He shall not have authority to add to, subtract from, alter or modify any
of said  terms or to limit or impair  any right  that  Article  IX  reserves  to
Management or to establish or change any wage or rate of pay.


                                   ARTICLE XII

                                  SHOP STEWARDS

                  (a)  The  Employer  recognizes  the  right  of  the  Union  to
designate Shop Stewards and Alternates.

                  (b) Stewards  shall be permitted to  investigate,  present and
process grievances on or off the property of the Employer without loss of pay or
time. Such time spent in handling  grievances shall be considered  working hours
in computing  daily and/or weekly  overtime.  Stewards  shall not be entitled to
more than one (1) hour per grievance.



                                  ARTICLE XIII

                              PROTECTION OF RIGHTS
                  (a)  Picket  Lines.  It  shall  not  be a  violation  of  this
Agreement, and it shall not be cause for discharge or disciplinary action in the
event an employee refuses to enter upon any property involved in a primary labor
dispute  or  refuses to go through  or work  behind  any  primary  picket  line,
including  the  primary  picket  line of Union's  party to this  Agreement,  and
including primary picket lines at the Employer's place of business.



                                   ARTICLE XIV

                                LEAVE OF ABSENCE

                  (a)  Any  employee  desiring  a  leave  of  absence  from  his
employment shall secure written permission from both the Union and the Employer.
The maximum  leave of absence  shall be for ninety (90) days and may be extended
for like  periods.  Permission  for same must be secured from both the Union and
the  Employer.  During the period of absence,  the employee  shall not engage in
gainful  employment in the same industry.  Failure to comply with this provision
shall  result  in the  complete  loss of  seniority  rights  for  the  employees
involved.

                  (b)  The  employee   must  make  suitable   arrangements   for
continuation  of the  Insurance  Payments  before the leave may be  approved  by
either the Local Union or the Employer.

                  (c) The Employer  shall provide for family and medical  leaves
consistent with the Family and Medical Leave Act.



                                   ARTICLE XV

                 ALLOWANCE FOR TIME OFF FOR DEATH IN THE FAMILY

                  (a) In the  event  of  death  in the  immediate  family  of an
employee  (parents,   children,   brothers,   sisters,  present  spouse  present
mother-in-law,  present  father-in-law  and  grandparents of the employee),  the
employee  shall be entitled to time off with pay at his regular basic rate for a
period not to exceed three (3)  consecutive  calendar days starting with the day
following  the death and, if the death  should  occur  while the  employee is at
work, the balance of the employee's scheduled workday, to arrange the affairs of
the deceased and attend the funeral.  In the event of the death of a grandparent
of present spouse,  an employee shall be granted the day of the funeral off with
pay,  provided  the  employee  attends  the  funeral.  To be  entitled  to  such
allowance,  the employee must notify the Employer as promptly as possible of the
days on which he intends to be absent for this purpose.



                                   ARTICLE XVI

                           ALLOWANCE FOR JURY SERVICE

                  (a) An  employee  who  has  performed  work in the two (2) day
period  previous to being called for jury service shall be excused from work for
the days on which he  serves  and he  shall  receive  for each  such day of jury
service on which he otherwise would have worked the difference between eight (8)
times his  average  straight  time  hourly  earnings  as  computed  for  holiday
allowance  and the  payment he  receives  for jury  service,  however,  Employer
compensated  service shall be limited to a maximum of ten (10) days per calendar
year.  The employee will present proof of service and the amount of pay received
therefor.



                                  ARTICLE XVII

                         RESPONSIBILITIES OF THE PARTIES

                  (a) Each of the  parties  hereto  acknowledges  the rights and
responsibilities of the other party and agrees to discharge its responsibilities
under this Agreement.

                  (b) The Union (its officers and representatives at all levels)
and all employees are bound to observe the  provisions  of this  Agreement.  The
Employer  (its officers and  representatives  at all levels) is bound to observe
the provisions of this Agreement.  In addition to the responsibilities  that may
be provided elsewhere in this Agreement, the following shall be observed:

                  (1) There shall be no  intimidation  or coercion of  employees
into joining the Union or continuing membership therein.

                  (2) There shall be no Union activity on Employer time.

                  (3) There shall be no strikes,  work stoppages or interruption
or impeding  of work nor shall the  Employer be  obligated  to bargain  with the
Union concerning  employees engaged in such activities so long as they continue.
No officer or  representative  of the Union shall authorize,  instigate,  aid or
condone any such activities. Any employee participating in any such activity may
be disciplined or discharged by the Employer.

                  (4)  The  applicable  procedures  of  this  Agreement  will be
followed for the settlement of all grievances.

                  (5)  There  shall be no  interference  with  the  right of the
employees to become or continue to be members of the Union.

                  (6) There shall be no  discrimination,  restraint  or coercion
against any employee because of membership in the Union.

                  (7) It is the continuing  policy of the Employer and the Union
that the provisions of this Agreement shall be applied to all employees  without
regard to sex, race, color, religious creed, national origin or age.



                                  ARTICLE XVIII

                               GENERAL PROVISIONS

                  (a) The  Employer  agrees  that it will  not  enter  into  any
written or oral agreement with any employees  covered by this Agreement which is
inconsistent  with or which in any way may modify or waive any of the provisions
of this Agreement.

                  (b) The  Employer  agrees  that it will  not  hold  any of its
employees  who are covered by this  Agreement  financially  responsible  for any
damages  resulting  from  any  accident  that  may  occur in the line of duty or
require  said  employees  to  contribute  to any fund to pay for damages done to
equipment while working.

                  (c) If uniforms  are  required by the  Employer,  the Employer
will furnish them without  cost to the  employees.  Such uniform  shall bear the
Union Label and shall be kept in good  condition  and replaced from time to time
by the Employer.

                  (d) The  Employer  shall make  reasonable  provisions  for the
safety of its  employees  and will  provide all  protective  and safety  devices
necessary without cost to the employees.

                  (e) The Union will use its  efforts to see that all  employees
covered  by  this  Agreement  obey  all  reasonable  rules  and  regulations  of
employment which are consistent with this Agreement.

                  (f) In  the  event  that  the   Employer  introduces  new  job
classifications,  the  wage  rates  and  working  conditions  of  such  new  job
classifications shall be subject to negotiations between the parties.

                  (g) Authorized  agents of the Union  shall have  access to the
Employer's  establishment  during  working  hours for the  purpose of  adjusting
disputes, investigating working conditions,  collection of dues and ascertaining
that the  Agreement is being  adhered to,  provided,  however,  that there is no
interruption of the Employer's working schedule.

                  (h) The  Employer  agrees that it will not assign any unitwork
to  nonbargaining  unit employees or supervisors,  except as provided in Article
III(f) and if the Union is unable to supply necessary personnel.

                  (i) Also,  for  the  purpose  of   preserving   work  and  job
opportunities  for the employees within the bargaining unit, the Employer agrees
not to subcontract,  lease, assign,  transfer, in whole or in part, to any other
nonbargaining unit employees without consent of the Local Union.

                  (j) Employees  required to  serve in summer duty shall lose no
loss of pay;  i.e.,  he shall  be  reimbursed  the  difference  between  what he
received from  Government  and his regular pay. Also, the Employer is prohibited
from applying this as vacation period.

                  (k) If  either  party  desires,  representatives  of BT Office
Products  International  and the Union  will meet to  discuss  productivity  and
quality  issues and their effect on the bonus  program.  Other labor  management
issues such as discipline and grievances will not be discussed. Meetings will be
held at reasonable times on BT Office Products  International premises so as not
to interfere with  operations.  The Union and Company will each endeavor to make
the meetings productive.



                                   ARTICLE XIX

                                    INSURANCE

                  (a) Effective  March 2, 1992,  and for  the  duration  of this
Agreement,  the Employer will provide and pay the cost for the Keystone HMO Plan
for all regular  full-time  employees  who have  successfully  completed six (6)
months of full-time service. Employees who wish to remain on the Blue Cross/Blue
Shield Indemnity Plan will be required to pay the difference in premiums between
that plan and the HMO plan. During the term of this Agreement,  there will be no
reduction  of  benefits.  The Company  shall have the right to change  insurance
carriers  and benefit  plans to  maintain  consistency  with BT Office  Products
International  benefit  plans so long as employees  receive the same benefits at
the same cost as they enjoy  under the BT OPI Blue  Cross/Blue  Shield  Keystone
Plan.

                  (b) The  program  shall  be in  substitution  for any  and all
Insurance  Benefits or Payments to or in behalf of Employee's death,  accidental
death and dismemberment, weekly sickness and accident, hospitalization,  medical
and surgical services provided by the Employer in whole or in part.

                  (c) In  the  event  of  a  layoff  of  any  regular  full-time
employees,  the Employer will continue his insurance benefits only for the month
of the layoff.

                  (d) It is  intended  by the  Employer  and the Union  that the
provisions  for  insurance  benefits  which  are  included  in this  program  of
insurance  benefits shall comply with and be in substitution  for provisions for
similar benefits which are or shall be provided for by any law or laws.

                  (e) In the event of disabling illness or injury,  the Employer
agrees to continue  the  employee's  insurance  benefits  for twelve (12) months
beyond the month of which the employee is disabled.



                                   ARTICLE XX

                    PROFIT SHARING AND PAYROLL SAVINGS PLANS

                  (a) The  existing  401(k)  Savings  Plans  shall be  continued
during the term of this Agreement.



                                   ARTICLE XXI

                          CASUAL/NON-REGULAR EMPLOYEES

                  (a) It is agreed that the Employer may use  Casual/Non-Regular
employees.  When a  Casual/Non-Regular  employee works more than sixty (60) work
days   within  a  one   hundred   and  twenty   (120)  work  day   period,   the
Casual/Non-Regular  employee,  on his/her  sixty-first  (61st) day,  shall begin
his/her probationary period subject to the probationary employee language of the
Contract.

                  (b) Days worked during the months of January, July, August and
December  or in place of  employees  who are injured or  otherwise  unavailable,
except for vacations and Holidays,  will not count as days worked within any one
hundred twenty (120) day period. None of the benefits or other provisions listed
in  this  Agreement  apply  to  Casual/Non-Regular  employees  unless  they  are
specifically included.

                  (c) When the Employer  has a need to fill a regular  full-time
position,  the  Employer  will make that need known and fill the  position  as a
full-time position. Casual status employees will not be used to delay the hiring
of a full-time  employee where the Company determines that there is a need for a
full-time employee.








                                  ARTICLE XXII

                                   TERMINATION

                  (a) This  Agreement  shall  continue  in full force and effect
from 12:01 a.m.  March 1, 1998 until 11:59 p.m.  January 15, 2002. The Agreement
shall be automatically renewed from year to year thereafter without change until
such time as at least  sixty (60) days'  notice in writing is given prior to the
expiration date.

                  (b) IN WITNESS  WHEREOF,  each party has caused this Agreement
to be executed by the hands of its proper  officers and its corporate seal to be
affixed hereto this 10th day of August, 1998.



FOR THE COMPANY:                                 FOR THE UNION:



                                                 -------------------------------
/s/ Joseph A. Aiello
______________________________                   President

Joseph A. Aiello
Vice President
                                                 -------------------------------

                                                 Vice President

- ------------------------------

                                                 -------------------------------

                                                 Secretary-Treasurer


                                                 /s/ Michael A. Ogden  
                                                 -------------------------------
                                                 Michael A. Ogden 
                                                 Business Agent














 Productivity            Cents/hr.             Error Rate             Cents/hr.

     24.0                  $0.05                  0.0024                $0.15
     24.5                   0.10                  0.0022                 0.20
     25.0                   0.15                  0.0020                 0.25
     25.5                   0.20                  0.0018                 0.27
     26.0                   0.25                  0.0016                 0.30
     26.5                   0.30                  0.0014                 0.32
     27.0                   0.35                  0.0012                 0.34
     27.5                   0.40                  0.0010                 0.35
     28.0                   0.45                  0.0008                 0.36
     28.5                   0.50                  0.0006                 0.37
     29.0                   0.55                  0.0004                 0.38
     30+                    0.60                  0.0002                 0.39
                                                  0.0000                 0.40

Premium Paid out per month for hours worked

Any ONE of the following will eliminate all monthly bonus:

                  1.       Productivity less than 22
                  2.       Error Rate above .0030