CERTIFICATE OF INCORPORATION

                                       OF

                                QUOTA-PHONE, INC.

                                        a

                            Under Section 402 of the
                            Business Corporation Law

                  The undersigned, natural persons of the age of eighteen years
or over, desiring to form a corporation pursuant to the provisions of the
Business Corporation Law of the State of New York, hereby certify as follows:

                  FIRST: The name of the corporation is QUOTA-PHONE, INC.

                  SECOND: The purposes for which it is formed are as follows:

                  To engage in the business of computerized quoting and buying
                  service, and in connection therewith, to sell, lease, rent or
                  otherwise market or deal in data processing related services,
                  computer software, products or systems including but not
                  limited to programming, systems analysis, computer processing
                  of computer systems, computer time rental, data preparation,
                  record keeping, report preparation, data processing
                  consulting, management consulting, record storage, computer
                  programs or systems, computers, data processing products,
                  service bureau services or facilities management services.

                  To purchase, manufacture, produce, assemble, receive, lease or
                  in any manner acquire, hold, own, use, operate, install,
                  maintain, service, repair, process, alter, improve, import,
                  export, sell, lease, assign, transfer and generally to trade
                  and deal in and with, raw materials, natural or manufactured
                  articles or products, machinery, equipment, devices, systems,
                  parts, supplies, apparatus and personal property of every
                  kind, nature or description, tangible or intangible, used or
                  capable of being used for any purpose whatsoever and to engage
                  and participate in any mercantile, manufacturing or trading
                  business of any kind or character.

                  To purchase, receive, lease or otherwise acquire and to
                  manage, hold, own, use, improve, convey, sell, mortgage, or
                  otherwise deal in and with lands, buildings and real property
                  of every description, or any interest therein.

                  To adopt, apply for, obtain, register, purchase, lease or





                  otherwise acquire and to maintain, protect, hold, use, own,
                  exercise, develop, manufacture under, operate and introduce,
                  and to sell and grant licenses or other rights in respect of,
                  assign or otherwise dispose of, turn to account, or in any
                  manner deal with and contract with references to, any trade
                  marks, trade names, patents, patent rights, concessions,
                  franchises, designs, copyrights and distinctive marks and
                  rights analogous thereto, and inventions, devices,
                  improvements, processes, recipes, formulae and the like,
                  including such thereof as may be covered by, used in
                  connection with, or secured or received under, Letters of
                  Patent of the United States of America or elsewhere or
                  otherwise, and any licenses in respect thereof and any or all
                  rights connected therewith or appertaining thereto.

                  In furtherance of its corporate business and subject to the
                  limitations prescribed by statute, to acquire by purchase,
                  exchange or otherwise, all or any part of, or any interest in,
                  the properties, assets, business and goodwill of any one or
                  more corporations, associations, partnerships, firms,
                  syndicates or individuals and to pay for the same in cash,
                  property or its own or other securities; to hold, operate,
                  reorganize, liquidate, mortgage, pledge, sell, exchange, or in
                  any manner dispose of the whole or any part thereof; and in
                  connection therewith to assume or guarantee performance of
                  any liabilities, obligations or contracts of corporations,
                  associations, partnerships, firms, syndicates or individuals,
                  and to conduct in any lawful manner the whole or any part of
                  any similar business thus acquired.

                  To acquire or become interested in, whether by subscription,
                  purchase, underwriting, loan, participation in syndicates or
                  otherwise, to own, hold, to sell, assign or otherwise dispose
                  of, or in any manner to deal in or with stocks, bonds,
                  debentures, warrants, rights, scrip, notes, evidences of
                  indebtedness, or other securities or obligations of any kind
                  by whomsoever issued, to exercise in respect thereof all
                  powers and privileges of individual ownership or interest
                  therein, including, the right to vote thereon for any and all
                  purposes; to consent, or otherwise act with respect thereto,
                  without limitations; and to issue in exchange therefor the
                  corporation's stock, bonds, debentures, warrants, rights,
                  scrip, notes, evidences of indebtedness or other securities or
                  obligations of any kind.

                  To borrow money for its corporate purposes, and to make,
                  accept, endorse, execute and issue promissory notes, bills of
                  exchange, bonds, debentures or other obligations from time to
                  time, for the purchase of property, or for any purpose
                  relating to the business of the corporation, and if deemed
                  proper, to secure the payment of any such obligations by
                  mortgage, pledge, guarantee, deed of trust or otherwise.

                  To lend its uninvested funds from time to time to such
                  extent, on such terms and on such security, if any, as the
                  Board of Directors of the corporation may determine.





                  In furtherance of its corporate business and subject to the
                  limitations prescribed by statute, to be a promoter, partner,
                  member, associate or manager of other business enterprises or
                  ventures, or to the extent permitted in any other jurisdiction
                  to be an incorporator of other corporations of any type or
                  kind and to organize, or in any way participate in the
                  organization, reorganization, merger or liquidation of any
                  corporation, association or venture and the management
                  thereof.

                  Subject to the limitations prescribed by statute and in
                  furtherance of its corporate business, to pay pensions,
                  establish and carry out pension, profit sharing, share bonus,
                  share purchase, share option, savings, thrift and other
                  retirement, incentive and benefit plans, trusts and provisions
                  for any or all of its directors, officers and employees.

                  To conduct its business in all or any of its branches, so far
                  as permitted by law, in the State of New York and in all other
                  states of the United States of America, in the territories and
                  the District of Columbia and in any or all dependencies or
                  possessions of the United States of America, and in foreign
                  countries; and to hold, possess, purchase, lease, mortgage and
                  convey real and personal property and to maintain offices and
                  agencies either within or outside the State of New York.

                  To carry out all or any part of the foregoing purposes as
                  principal, factor, agent, broker, contractor or otherwise
                  either alone or in conjunction with any persons, firms,
                  associations, corporations or others in any part of the world;
                  and in carrying on its business and for the purpose of
                  attaining or furthering any of its purposes, to make and
                  perform contracts of any kind and description, and to do
                  anything and everything necessary, suitable, convenient or
                  proper for the accomplishment of any of the purposes herein
                  enumerated.

                  For the accomplishment of the aforesaid purposes, and in
                  furtherance thereof, the corporation shall have and may
                  exercise all of the powers conferred by the Business
                  Corporation Law upon corporations formed thereunder, subject
                  to any limitations contained in Article 2 of said law or in
                  accordance with the provisions of any other statute of the
                  State of New York.

                  THIRD:  The office of the corporation in the State of New York
shall be located in the City of New Rochelle, County of Westchester.

                  FOURTH:  (a) The aggregate number of shares which the
corporation shall have authority to issue is two hundred (200) shares all of
which are without par value.





                  (b) No holder of any share of the corporation shall, because
of his ownership of shares have a preemptive or other right, to purchase,
subscribe for or take any part or other securities convertible into or carrying
options or warrants to purchase shares of the corporation issued, optioned or
sold by it after its incorporation, whether the shares be authorized by this
certificate of incorporation or be authorized by an amended certificate duly
filed and in effect at the time of the issuance or sale of such shares or of
such notes, debentures, bonds or other securities convertible into or carrying
options or warrants to purchase shares of the corporation. Any part of the
shares authorized by this certificate of incorporation, or by an amended
certificate duly filed, and any part of the notes, debentures, bonds or other
securities convertible into or carrying options or warrants to purchase shares
of the corporation may at any time be issued, optioned for sale and sold or
disposed of by the corporation pursuant to resolution of its Board of Directors
to such persons and upon such terms and conditions as may, to such Board, seem
proper and advisable without first offering to existing shareholders the said
shares or the said notes, debentures, bonds or other securities convertible into
or carrying options or warrants to purchase shares of the corporation, or any
part of any thereof.

                  FIFTH: The Secretary of State is, designated as the agent of
the corporation upon whom process against the corporation may be served, and the
address to which the Secretary of State shall mail a copy of any process against
the corporation served upon him is c/o Davis and Gilbert, 850 Third Avenue, New
York, New York 10022.

                  SIXTH: The shareholders, or the Board of Directors of the
corporation without the assent or vote of the shareholders, shall have the power
to adopt, alter, amend or repeal the By-Laws of the corporation.





                  IN WITNESS WHEREOF, we hereunto sign our names and affirm
that the statements made herein are true under the penalties of perjury, this
5th day of June, 1981.

         Name                                Address

MARK SKUBICKI

/s/ Mark Skubicki
- ---------------------------------         9 East 40th Street
Mark Skubicki-Incorporator                New York, New York 10016



MARIA SILVESTRI

/s/ Maria Silvestri
- ---------------------------------         9 East 40th Street
Maria Silvestri - Incorporator            New York, New York 10016





                              CERTIFICATE OF MERGER

                                       OF

                             Q.P. ACQUISITION CORP.

                                      INTO

                                QUOTA-PHONE, INC.

                            Under Section 904 of the
                            Business Corporation Law

                  The undersigned, Barry S. Lewisohn and Stuart A. Berger,
being, respectively, the President and the Secretary of Quota-Phone, Inc., a
corporation duly organized and existing under and by virtue of the laws of the
State of New York and James B. Duffy and George Thomas, being respectively the
President and Secretary of Q.P. Acquisition Corp., a corporation duly organized
and existing under and by virtue of the laws of the State of New York do hereby
certify and set forth as follows:

                  FIRST:  The name of each constituent corporation is as
follows: Q.P. Acquisition Corp. and Quota-Phone, Inc.

                  SECOND:  The name of the surviving corporation is Quota-Phone,
Inc. which is a corporation organized under the laws of the State of New York.

                  THIRD:  The designation, number and voting rights of the
outstanding shares of each class and series of the constituent corporation is as
follows:

           Name                               Class              Number issued

           Quota-Phone, Inc.                  Common             100

           Q.P. Acquisition Corp.             Common             100

                  FOURTH: The date when the Certificate of Incorporation of Q.P.
Acquisition Corp., was filed by the New York Secretary of State is March 15,
1999.  The name under which it was formed is Q.P. Acquisition Corp.

                  FIFTH:  The Jurisdiction of incorporation of Quota Phone, Inc.
is the State of New York, and the date of incorporation is June 8, 1981.

                  SIXTH: The merger herein certified was authorized in respect
of the merged corporation and the surviving corporation by written consent of
the holders of all outstanding shares of both corporations entitled to vote on
the plan of merger.





                  IN WITNESS WHEREOF, the undersigned affirm that the statements
made herein are true under the penalties of perjury, this 9th day of April,
1999.

/s/ Barry S. Lewisohn
- ---------------------------
Barry S. Lewisohn

President of Quota-Phone, Inc.

a New York corporation

/s/ Stuart A. Berger
- ---------------------------
Stuart A. Berger

Secretary of Quota-Phone, Inc.

a New York corporation

/s/ James B. Duffy
- ---------------------------
James B. Duffy

President of Q.P. Acquisition Corp.

a New York corporation

/s/ George Thomas
- ---------------------------
George Thomas

Secretary of Q.P. Acquisition Corp.

a New York corporation





         Certificate of Amendment of the Certificate of Incorporation of

                                QUOTA-PHONE, INC.

               under Section 805 of the Business Corporation Law

IT IS HEREBY CERTIFIED THAT:

(1) The name of the corporation is Quota-Phone, Inc.

(2) The certificate of incorporation was filed by the department of state on the
8th day of June 1981.

(3) The certificate of incorporation of this corporation is hereby amended to
effect the following change*

The present Paragraph FIFTH is hereby amended to read as follows:

FIFTH: The Secretary of State is designated as the agent of the Corporation upon
whom process against the Corporation may be served and the address to which the
Secretary of State shall mail a copy of any process against the Corporation
served upon him is Richard Dorff, Esq., c/o Mintz & Fraade, P.C., 488 Madison
Avenue, New York, New York 10022.

The Certificate of Incorporation is to be amended to add the following Paragraph
SEVENTH:

SEVENTH: The Corporation shall indemnify its directors to the fullest extent
permitted by law.

*Set forth the subject matter of each provision of the certificate of
incorporation which is to be amended or eliminated and the full text of the
provision (s), if any, which are to be substituted or added. If an amendment
provides for a change of issued shares, the number and kind of shares changed,
the number and kind of shares resulting from such change and the terms of
change. If an amendment makes two or more such changes, a like statement shall
be included in respect to each change.





(4) The amendment to the certificate of incorporation was authorized:

*first, by unanimous written consent of all the directors.

*and then by unanimous written consent of the holders of all the outstanding
shares entitled to vote thereon.

*strike out where inapplicable





IN WITNESS WHEREOF, this certificate has been subscribed this 27th day of
December 1990 by the undersigned who affirm(s) that the statements made herein
are true under the penalties of perjury.

Type name                  Capacity in which signed           Signature

Mary Reichberg             President                      /s/ Mary Reichberg

Barry Lewisohn             Secretary                      /s/ Barry Lewisohn

Certificate of Amendment of the Certificate of Incorporation of

QUOTA-PHONE, INC.

under Section 805 of the Business Corporation Law

Filed By: Lampf, Lipkind, Prupis, Petigrow & La Bue

Address: 80 Main Street

West Orange, New Jersey 07052