================================================================================

                                  UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                    FORM 10-Q


     (Mark One)

[X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES  EXCHANGE
ACT OF 1934

For the quarterly period ended September 30, 2002

                                       OR

[ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE
ACT OF 1934

For the transition period from ____________ to ______________


Commission file number 0-19277


                   THE HARTFORD FINANCIAL SERVICES GROUP, INC.
             (Exact name of registrant as specified in its charter)


           DELAWARE                                            13-3317783
(State or other jurisdiction of                               (IRS Employer
incorporation or organization)                              Identification No.)

                HARTFORD PLAZA, HARTFORD, CONNECTICUT 06115-1900
                    (Address of principal executive offices)

                                 (860) 547-5000
              (Registrant's telephone number, including area code)



Indicate  by check  mark  whether  the  registrant:  (1) has filed  all  reports
required to be filed by Section 13 or 15(d) of the  Securities  Exchange  Act of
1934  during  the  preceding  12 months  (or for such  shorter  period  that the
registrant was required to file such reports),  and (2) has been subject to such
filing requirements for the past 90 days.
Yes [X]   No[ ]


As of October 31,  2002,  there were  outstanding  255,152,830  shares of Common
Stock, $0.01 par value per share, of the registrant.

================================================================================






                                      INDEX
                                                                            PAGE
                                                                            ----

Independent Accountants' Review Report                                         3

PART I.  FINANCIAL INFORMATION
- ------------------------------

ITEM 1.  FINANCIAL STATEMENTS                                                  4

Consolidated Statements of Income - Third Quarter and Nine Months
Ended September 30, 2002 and 2001                                              4

Consolidated Balance Sheets - September 30, 2002 and December 31, 2001         5

Consolidated Statements of Changes in Stockholders' Equity - Nine Months
Ended September 30, 2002 and 2001                                              6

Consolidated Statements of Cash Flows - Nine Months Ended September 30,
2002 and 2001                                                                  7

Notes to Consolidated Financial Statements                                     8

ITEM 2.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL
CONDITION AND RESULTS OF OPERATIONS                                           19

ITEM 3.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK           42

ITEM 4.  CONTROLS AND PROCEDURES                                              42


PART II.  OTHER INFORMATION
- ---------------------------

ITEM 1.  LEGAL PROCEEDINGS                                                    42

ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K                                     43

Signature                                                                     45

Certifications                                                                46



                                     - 2 -



INDEPENDENT ACCOUNTANTS' REVIEW REPORT

Board of Directors and Stockholders
The Hartford  Financial Services Group, Inc.
Hartford, Connecticut

We have  reviewed the  accompanying  consolidated  balance sheet of The Hartford
Financial  Services Group, Inc. and subsidiaries (the "Company") as of September
30,  2002,  and the  related  consolidated  statements  of income  for the third
quarter and nine months then ended, and changes in stockholders' equity and cash
flows for the nine months then ended.  These consolidated  financial  statements
are the responsibility of the Company's management.

We conducted our review in accordance with standards established by the American
Institute  of  Certified  Public  Accountants.  A review  of  interim  financial
information consists principally of applying analytical  procedures to financial
data and of making inquiries of persons responsible for financial and accounting
matters. It is substantially less in scope than an audit conducted in accordance
with auditing standards generally accepted in the United States of America,  the
objective  of which is the  expression  of an opinion  regarding  the  financial
statements taken as a whole. Accordingly, we do not express such an opinion.

Based on our review, we are not aware of any material  modifications that should
be made to such consolidated  financial  statements for them to be in conformity
with accounting principles generally accepted in the United States of America.

The accompanying consolidated financial information as of December 31, 2001, and
for the third quarter and nine months ended September 30, 2001, were not audited
or  reviewed by us and,  accordingly,  we do not express an opinion or any other
form of assurance on them.



Deloitte & Touche LLP
Hartford, Connecticut
November 12, 2002

                                     - 3 -



                          PART I. FINANCIAL INFORMATION

                          ITEM 1. FINANCIAL STATEMENTS




                                             THE HARTFORD FINANCIAL SERVICES GROUP, INC.
                                                  CONSOLIDATED STATEMENTS OF INCOME


                                                                             THIRD QUARTER ENDED            NINE MONTHS ENDED
                                                                                SEPTEMBER 30,                 SEPTEMBER 30,
                                                                         ----------------------------- -----------------------------
(IN MILLIONS, EXCEPT FOR PER SHARE DATA)                                      2002            2001         2002          2001
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                  (Unaudited)                 (Unaudited)
                                                                                                         
REVENUES
  Earned premiums                                                        $    2,650       $   2,287    $   7,609     $     6,954
  Fee income                                                                    627             654        1,961           1,942
  Net investment income                                                         729             714        2,161           2,124
  Other revenue                                                                 115             121          348             362
  Net realized capital losses                                                  (160)            (54)        (333)            (91)
- ------------------------------------------------------------------------------------------------------------------------------------
          TOTAL REVENUES                                                      3,961           3,722       11,746          11,291
          --------------------------------------------------------------------------------------------------------------------------

BENEFITS, CLAIMS AND EXPENSES
  Benefits, claims and claim adjustment expenses                              2,433           2,886        7,064           7,435
  Amortization of deferred policy acquisition costs and present value
    of future profits                                                           568             556        1,696           1,630
  Insurance operating costs and expenses                                        567             513        1,661           1,461
  Goodwill amortization                                                          --              15           --              43
  Other expenses                                                                199             178          563             532
- ------------------------------------------------------------------------------------------------------------------------------------
          TOTAL BENEFITS, CLAIMS AND EXPENSES                                 3,767           4,148       10,984          11,101
          --------------------------------------------------------------------------------------------------------------------------

          INCOME (LOSS) BEFORE INCOME TAXES AND CUMULATIVE EFFECT OF
             ACCOUNTING CHANGES                                                 194            (426)         762             190

  Income tax (benefit) expense                                                  (71)           (323)          20            (207)
- ------------------------------------------------------------------------------------------------------------------------------------

          INCOME (LOSS) BEFORE CUMULATIVE EFFECT OF ACCOUNTING CHANGES          265            (103)         742             397

  Cumulative effect of accounting changes, net of tax                            --              --           --             (34)
- ------------------------------------------------------------------------------------------------------------------------------------

          NET INCOME (LOSS)                                              $      265       $    (103)   $     742     $       363
          --------------------------------------------------------------------------------------------------------------------------

BASIC EARNINGS (LOSS) PER SHARE
  Income (loss) before cumulative effect of accounting changes           $     1.06       $   (0.43)   $    3.00     $      1.69
  Cumulative effect of accounting changes, net of tax                            --              --           --           (0.15)
- ------------------------------------------------------------------------------------------------------------------------------------
     NET INCOME (LOSS)                                                   $     1.06       $   (0.43)   $    3.00     $      1.54

DILUTED EARNINGS (LOSS) PER SHARE [1]
  Income (loss) before cumulative effect of accounting changes           $     1.06       $   (0.43)   $    2.96     $      1.66
  Cumulative effect of accounting changes, net of tax                            --              --           --           (0.14)
- ------------------------------------------------------------------------------------------------------------------------------------
     NET INCOME (LOSS)                                                   $     1.06       $   (0.43)   $    2.96     $      1.52
- ------------------------------------------------------------------------------------------------------------------------------------
Weighted average common shares outstanding                                    248.9           238.0        247.4           235.6
Weighted average common shares outstanding and dilutive potential
  common shares [1]                                                           250.5           238.0        250.3           239.5
- ------------------------------------------------------------------------------------------------------------------------------------
Cash dividends declared per share                                        $     0.26       $    0.25    $    0.78     $      0.75
====================================================================================================================================
<FN>
[1]   In the absence of the third quarter 2001 net loss,  241.7 weighted average
      common shares and dilutive  potential common shares outstanding would have
      been used in the calculation of diluted earnings per share for the quarter
      ended September 30, 2001.
</FN>


SEE NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.

                                      - 4 -




                                             THE HARTFORD FINANCIAL SERVICES GROUP, INC.
                                                     CONSOLIDATED BALANCE SHEETS

                                                                                             SEPTEMBER 30,       DECEMBER 31,
(IN MILLIONS, EXCEPT FOR SHARE DATA)                                                              2002               2001
- ---------------------------------------------------------------------------------------------------------------------------------
                                                                                              (Unaudited)
                                                                                                       
ASSETS
   Investments
   -----------
   Fixed maturities, available for sale, at fair value (amortized cost of $45,616 and
    $39,154)                                                                               $      48,085     $        40,046
   Equity securities, available for sale, at fair value (cost of $1,082 and $1,289)                  985               1,349
   Policy loans, at outstanding balance                                                            2,980               3,317
   Other investments                                                                               2,051               1,977
- ---------------------------------------------------------------------------------------------------------------------------------
      Total investments                                                                           54,101              46,689
   Cash                                                                                              413                 353
   Premiums receivable and agents' balances                                                        2,628               2,432
   Reinsurance recoverables                                                                        5,046               5,162
   Deferred policy acquisition costs and present value of future profits                           6,853               6,420
   Deferred income taxes                                                                             281                 693
   Goodwill                                                                                        1,722               1,722
   Other assets                                                                                    2,962               3,044
   Separate account assets                                                                       101,533             114,720
- ---------------------------------------------------------------------------------------------------------------------------------
        TOTAL ASSETS                                                                       $     175,539      $      181,235
        =========================================================================================================================

LIABILITIES
   Future policy benefits, unpaid claims and claim adjustment expenses
      Property & Casualty                                                                  $      16,782      $       16,678
      Life                                                                                         9,327               8,819
   Other policyholder funds and benefits payable                                                  22,336              19,355
   Unearned premiums                                                                               3,973               3,436
   Short-term debt                                                                                   615                 599
   Long-term debt                                                                                  2,595               1,965
   Company obligated mandatorily redeemable preferred securities of subsidiary trusts
    holding solely junior subordinated debentures                                                  1,461               1,412
   Other liabilities                                                                               5,974               5,238
   Separate account liabilities                                                                  101,533             114,720
- ---------------------------------------------------------------------------------------------------------------------------------
                                                                                                 164,596             172,222

COMMITMENTS AND CONTINGENCIES (NOTE 5)

STOCKHOLDERS' EQUITY
   Common stock - par value $0.01, 750,000,000 and 400,000,000 shares authorized,
    257,952,460 and 248,477,367 shares issued                                                          3                   2
   Additional paid-in capital                                                                      2,766               2,362
   Retained earnings                                                                               6,701               6,152
   Treasury stock, at cost - 2,943,565 and 2,941,340 shares                                          (37)                (37)
   Accumulated other comprehensive income                                                          1,510                 534
- ---------------------------------------------------------------------------------------------------------------------------------
        TOTAL STOCKHOLDERS' EQUITY                                                                10,943               9,013
        -------------------------------------------------------------------------------------------------------------------------
        TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY                                         $     175,539       $     181,235
        =========================================================================================================================


SEE NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.

                                     - 5 -





                                             THE HARTFORD FINANCIAL SERVICES GROUP, INC.
                                     CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY

NINE MONTHS ENDED SEPTEMBER 30, 2002                              Accumulated Other Comprehensive Income (Loss)
                                                                --------------------------------------------------
                                   Common                                    Net Gain on                Minimum
                                   Stock/                        Unrealized   Cash-Flow   Cumulative    Pension          Outstanding
                                   Additional         Treasury    Gain on     Hedging    Translation  Liability           Shares
                                   Paid-in   Retained  Stock,  Securities, Instruments, Adjustments, Adjustment,           (In
(In millions) (Unaudited)          Capital   Earnings  at Cost net of tax  net of tax   net of tax   net of tax  Total  thousands)
- ----------------------------------------------------------------------------------------------------------------------------------
                                                                                               
BALANCE, BEGINNING OF PERIOD          $2,364  $6,152      $(37)     $606         $63      $(116)        $(19)   $9,013    245,536
Comprehensive income
   Net income                                    742                                                               742
   Other comprehensive income, net
    of tax [1]
     Unrealized gain on securities [2]                               899                                           899
     Net gain on cash-flow hedging
      instruments [3]                                                             81                                81
     Translation adjustments                                                                 (4)                    (4)
                                                                                                               --------
   Total other comprehensive income                                                                                976
                                                                                                               --------
     Total comprehensive income                                                                                  1,718
                                                                                                               --------
Issuance of shares under incentive
   and stock purchase plans               89                                                                        89      2,170
Issuance of common stock in
   underwritten offering                 330                                                                       330      7,303
Issuance of equity units                 (33)                                                                      (33)
Tax benefit on employee stock
   options and awards                     19                                                                        19
Dividends declared on common stock              (193)                                                             (193)
- ----------------------------------------------------------------------------------------------------------------------------------
BALANCE, END OF PERIOD                $2,769  $6,701      $(37)   $1,505        $144      $(120)        $(19)  $10,943    255,009
==================================================================================================================================

NINE MONTHS ENDED SEPTEMBER 30, 2001                             Accumulated Other Comprehensive Income (Loss)
                                                              --------------------------------------------------
                                   Common                        Unrealized  Net Gain on                Minimum
                                   Stock/                           Gain     Cash-Flow   Cumulative    Pension          Outstanding
                                   Additional         Treasury  (Loss) on     Hedging    Translation  Liability            Shares
                                   Paid-in   Retained  Stock,  Securities, Instruments, Adjustments, Adjustment,           (In
(In millions) (Unaudited)          Capital   Earnings  at Cost net of tax  net of tax   net of tax   net of tax  Total  thousands)
- ----------------------------------------------------------------------------------------------------------------------------------
BALANCE, BEGINNING OF PERIOD          $1,688  $5,887     $(480)     $497         $--      $(113)        $(15)   $7,464    226,290
Comprehensive income
   Net income                                    363                                                               363
   Other comprehensive income, net
    of tax [1]
     Cumulative effect of
      accounting change [4]                                           (1)         24                                23
     Unrealized gain on securities [2]                               334                                           334
     Net gain on cash-flow hedging
      instruments [3]                                                             68                                68
     Translation adjustments                                                                (10)                   (10)
                                                                                                                -------
   Total other comprehensive income                                                                                415
                                                                                                                -------
     Total comprehensive income                                                                                    778
                                                                                                                -------
Issuance of shares under incentive
   and stock purchase plans               76                 4                                                      80      1,924
Issuance of common stock in
   underwritten offering                 169               446                                                     615     10,000
Tax benefit on employee stock
   options and awards                     14                                                                        14
Treasury stock acquired                                     (7)                                                     (7)      (127)
Dividends declared on common stock              (178)                                                             (178)
- ----------------------------------------------------------------------------------------------------------------------------------
BALANCE, END OF PERIOD                $1,947  $6,072      $(37)     $830         $92      $(123)        $(15)   $8,766    238,087
==================================================================================================================================
<FN>
[1] Unrealized  gain (loss) on securities is net of tax expense of $484 and $180
    for the nine months ended  September  30, 2002 and 2001,  respectively.  Net
    gain on cash-flow  hedging  instruments is net of tax expense of $44 and $37
    for the nine months ended September 30, 2002 and 2001, respectively. For the
    nine months ended September 30, 2001, cumulative effect of accounting change
    is net  of tax  benefit  of  $12.  Translation  adjustments  are  net of tax
    benefits of $2 and $5 for the nine months ended September 30, 2002 and 2001,
    respectively.
[2] Net of reclassification adjustment for gains (losses) realized in net income
    of $(207) and $2 for the nine  months  ended  September  30,  2002 and 2001,
    respectively.
[3] Net of amortization adjustment of $3 and $5 to net investment income for the
    nine months ended September 30, 2002 and 2001, respectively.
[4] For the nine months  ended  September  30, 2001,  unrealized  gain (loss) on
    securities,  net of tax, includes  cumulative effect of accounting change of
    $(23) to net income and $24 to net gain on cash-flow hedging instruments.
</FN>


SEE NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.

                                      - 6 -





                                           THE HARTFORD FINANCIAL SERVICES GROUP, INC.
                                              CONSOLIDATED STATEMENTS OF CASH FLOWS


                                                                                                      NINE MONTHS ENDED
                                                                                                        SEPTEMBER 30,
                                                                                              ----------------------------------
(IN MILLIONS)                                                                                         2002            2001
- --------------------------------------------------------------------------------------------------------------------------------
                                                                                                         (Unaudited)
                                                                                                         
OPERATING ACTIVITIES
   Net income                                                                                 $         742    $          363
ADJUSTMENTS TO RECONCILE NET INCOME TO NET CASH PROVIDED BY OPERATING ACTIVITIES
   Change in receivables, payables and accruals                                                        (168)              (54)
   Change in reinsurance recoverables and other related assets                                          208              (527)
   Amortization of deferred policy acquisition costs and present value of future profits              1,696             1,630
   Additions to deferred policy acquisition costs and present value of future profits                (2,129)           (2,047)
   Change in accrued and deferred income taxes                                                          229              (210)
   Increase in liabilities for future policy benefits, unpaid claims and claim adjustment
     expenses and unearned premiums                                                                   1,086             1,866
   Net realized capital losses                                                                          333                91
   Depreciation and amortization                                                                         61                38
   Cumulative effect of accounting changes, net of tax                                                   --                34
   Other, net                                                                                            34              (125)
- --------------------------------------------------------------------------------------------------------------------------------
      NET CASH PROVIDED BY OPERATING ACTIVITIES                                                       2,092             1,059
================================================================================================================================
INVESTING ACTIVITIES
   Purchase of investments                                                                          (15,992)          (12,512)
   Sale of investments                                                                                8,304             7,523
   Maturity of investments                                                                            2,033             2,139
   Purchase of business/affiliate                                                                        --            (1,105)
   Sale of affiliates                                                                                     3                15
   Additions to property, plant and equipment                                                          (128)             (141)
- --------------------------------------------------------------------------------------------------------------------------------
      NET CASH USED FOR INVESTING ACTIVITIES                                                         (5,780)           (4,081)
================================================================================================================================
FINANCING ACTIVITIES
   Issuance of short-term debt                                                                           16                --
   Issuance of long-term debt                                                                           617               400
   Issuance of company obligated mandatorily redeemable preferred securities of subsidiary
     trusts holding solely junior subordinated debentures                                                --               200
   Issuance of common stock in underwritten offering                                                    330               615
   Net proceeds from investment and universal life-type contracts                                     2,885             2,027
   Dividends paid                                                                                      (192)             (176)
   Acquisition of treasury stock                                                                         --                (7)
   Proceeds from issuance of shares under incentive and stock purchase plans                             84                61
- --------------------------------------------------------------------------------------------------------------------------------
      NET CASH PROVIDED BY FINANCING ACTIVITIES                                                       3,740             3,120
================================================================================================================================
   Foreign exchange rate effect on cash                                                                   8                --
- --------------------------------------------------------------------------------------------------------------------------------
   Net increase in cash                                                                                  60                98
   Cash - beginning of period                                                                           353               227
- --------------------------------------------------------------------------------------------------------------------------------
      CASH - END OF PERIOD                                                                    $         413    $          325
================================================================================================================================

SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION
- ------------------------------------------------
NET CASH (RECEIVED) PAID DURING THE PERIOD FOR:
 Income taxes                                                                                  $        (162)   $           37
 Interest                                                                                      $         167    $          150


SEE NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.

                                     - 7 -



                   THE HARTFORD FINANCIAL SERVICES GROUP, INC.
                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
    (Dollar amounts in millions except per share and per unit data or unless
                               otherwise stated)
                                   (Unaudited)




NOTE 1.  BASIS OF PRESENTATION AND ACCOUNTING POLICIES

(A)      BASIS OF PRESENTATION

The accompanying  unaudited  consolidated  financial  statements of The Hartford
Financial  Services  Group,  Inc. and its  subsidiaries  ("The  Hartford" or the
"Company") have been prepared in accordance with accounting principles generally
accepted in the United States of America. Less than majority-owned  subsidiaries
in which The  Hartford  has at least a 20%  interest  are reported on the equity
basis.

In the opinion of  management,  these  financial  statements  include all normal
recurring  adjustments  necessary to present fairly the  consolidated  financial
position, results of operations and cash flows for the periods presented.

On April 2, 2001,  The Hartford  acquired the U.S.  individual  life  insurance,
annuity  and mutual  fund  businesses  of  Fortis,  Inc.  (operating  as "Fortis
Financial  Group" or "Fortis").  The acquisition was accounted for as a purchase
transaction  and, as such, the revenues and expenses  generated by this business
from April 2, 2001 forward are included in the Company's Consolidated Statements
of Income.

Certain  reclassifications have been made to prior year financial information to
conform to the current year classifications.

(B)  SIGNIFICANT ACCOUNTING POLICIES

For a description of accounting  policies,  see Note 1 of Notes to  Consolidated
Financial Statements included in The Hartford's 2001 Form 10-K Annual Report.

(C)  ADOPTION OF NEW ACCOUNTING STANDARDS

In  April  2002,  the  Financial  Accounting  Standards  Board  ("FASB")  issued
Statement of Financial  Accounting  Standards  ("SFAS") No. 145,  "Rescission of
FASB  Statements  No. 4, 44, and 64,  Amendment  of FASB  Statement  No. 13, and
Technical  Corrections".   Under  historical  guidance,  all  gains  and  losses
resulting from the extinguishment of debt were required to be aggregated and, if
material, classified as an extraordinary item, net of related income tax effect.
SFAS No. 145 rescinds  that  guidance  and  requires  that gains and losses from
extinguishment  of debt be  classified as  extraordinary  items only if they are
both unusual and infrequent in occurrence. SFAS No. 145 also amends SFAS No. 13,
"Accounting for Leases" for the required  accounting  treatment of certain lease
modifications that have economic effects similar to sale-leaseback transactions.
SFAS No. 145 requires  that those lease  modifications  be accounted  for in the
same  manner as  sale-leaseback  transactions.  The  provisions  of SFAS No. 145
related to the rescission of SFAS No. 4 are applicable in fiscal years beginning
after May 15,  2002 and will be  effective  for The  Hartford  January  1, 2003.
Adoption of the provisions of SFAS No. 145 related to the rescission of SFAS No.
4 is not  expected  to have a  material  impact  on the  Company's  consolidated
financial  condition or results of  operations.  The  provisions of SFAS No. 145
related to SFAS No. 13 are effective for  transactions  occurring  after May 15,
2002.  Adoption of the provisions of SFAS No. 145 related to SFAS No. 13 did not
have a material  impact on the  Company's  consolidated  financial  condition or
results of operations.

In August 2001, the FASB issued SFAS No. 144,  "Accounting for the Impairment or
Disposal of Long-Lived Assets". SFAS No. 144 establishes an accounting model for
long-lived  assets to be  disposed  of by sale that  applies  to all  long-lived
assets,  including  discontinued  operations.  SFAS No. 144 requires  that those
long-lived assets be measured at the lower of carrying amount or fair value less
cost to sell,  whether  reported in  continuing  operations  or in  discontinued
operations.  The  provisions  of  SFAS  No.  144  are  effective  for  financial
statements  issued for fiscal years beginning after December 15, 2001.  Adoption
of SFAS No. 144 did not have a  material  impact on the  Company's  consolidated
financial condition or results of operations.

In June 2001, the FASB issued SFAS No. 141,  "Business  Combinations".  SFAS No.
141  eliminates  the  pooling-of-interests  method of  accounting  for  business
combinations,  requiring all business combinations to be accounted for under the
purchase  method.  Accordingly,  net assets  acquired are recorded at fair value
with any excess of cost over net assets assigned to goodwill.

SFAS No. 141 also requires that certain intangible assets acquired in a business
combination be recognized  apart from  goodwill.  The provisions of SFAS No. 141
apply to all business  combinations  initiated after June 30, 2001.  Adoption of
SFAS No.  141 did not  have a  material  impact  on the  Company's  consolidated
financial condition or results of operations.

In June 2001,  the FASB  issued  SFAS No. 142,  "Goodwill  and Other  Intangible
Assets". Under SFAS No. 142, amortization of goodwill is precluded, however, its
recoverability  must be periodically (at least annually) reviewed and tested for
impairment.

Goodwill must be tested at the reporting  unit level for  impairment in the year
of adoption,  including an initial test performed within six months of adoption.
If the  initial  test  indicates a potential  impairment,  then a more  detailed
analysis to determine the extent of impairment  must be completed  within twelve
months of adoption.

During the second quarter of 2002, the Company completed the review and analysis
of its goodwill  asset in  accordance  with the  provisions of SFAS No. 142. The
result of the analysis  indicated that each reporting unit's fair value exceeded
its  carrying  amount,  including  goodwill.  As a  result,  goodwill  for  each
reporting unit was not considered impaired.  Adoption of all other provisions of
SFAS No.  142 did not  have a  material  impact  on the  Company's  consolidated
financial condition or results of operations.

SFAS No. 142 also requires that useful lives for intangibles other than goodwill
be reassessed and remaining  amortization periods be adjusted accordingly.  (For
further discussion of the impact of SFAS No. 142, see Note 2.)

                                     - 8 -


             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

NOTE 1.     BASIS OF PRESENTATION AND ACCOUNTING POLICIES (CONTINUED)

(D)  FUTURE ADOPTION OF NEW ACCOUNTING STANDARDS

In July  2002,  the FASB  issued  SFAS No. 146  "Accounting  for  Certain  Costs
Associated with Exit or Disposal  Activities",  which nullifies  Emerging Issues
Task Force ("EITF") Issue No. 94-3, "Liability  Recognition for Certain Employee
Termination  Benefits  and Other  Costs to Exit an Activity  (including  Certain
Costs Incurred in a  Restructuring)."  SFAS No. 146  establishes a change in the
requirements  for  recognition of a liability for a cost associated with an exit
or disposal activity.  This statement now requires  liabilities to be recognized
when a company actually incurs the liability.  Previously,  under EITF Issue No.
94-3,  liabilities  were  recognized at the date an entity  committed to an exit
plan.  Provisions of SFAS No. 146 are effective for activities  initiated  after
December 31, 2002. Adoption of this statement is not expected to have a material
impact  on  the  Company's   consolidated  financial  condition  or  results  of
operations.

(E)  EXPENSING STOCK OPTIONS

Beginning in January  2003,  the Company will adopt the  fair-value  recognition
provisions  of  accounting  for  employee  stock  options  under  SFAS No.  123,
"Accounting for Stock-Based  Compensation".  The Company believes the use of the
fair-value  method  to  record  employee  stock-based  compensation  expense  is
consistent  with the Company's  accounting for all other forms of  compensation.
This method of accounting  for stock options will be used for all awards granted
or modified after January 1, 2003. The Company  currently  applies the intrinsic
value based provisions set forth in Accounting  Principles Board Opinion No. 25,
"Accounting  for Stock  Issued to  Employees".  SFAS No. 123  permits  companies
either to use the fair-value method and recognize  compensation expense upon the
issuance of stock options,  thereby lowering  earnings,  or,  alternatively,  to
disclose the pro-forma impact of the issuance.  Under current  accounting rules,
if the Company had expensed  options  issued in 2002, the impact on earnings for
the full year would have been approximately $0.08 to $0.09 per diluted share. If
future options grants remain at the same level, the annual impact would increase
to  approximately  $0.25 to $0.27 per diluted share,  considering  the Company's
three-year vesting period.

The FASB is  conducting a fast-track  project,  which  proposes  three  optional
transition  methods for entities that decide to voluntarily adopt the fair value
recognition principles of SFAS No. 123 and modifies the disclosure  requirements
of that Statement.  Under the guidance  contained in an exposure draft issued by
the  FASB,  entities  would  have the  ability  to  select  any one of the three
proposed  transition  methods.  While the Company is committed to expensing  the
fair value of its option grants,  the ultimate  transition  method to be used by
the Company will be determined at the completion of the FASB project.

NOTE 2.  GOODWILL AND OTHER INTANGIBLE ASSETS

Effective  January 1, 2002,  the Company  adopted  SFAS No. 142 and  accordingly
ceased all amortization of goodwill.

The  following  tables  show net  income  and  earnings  per share for the third
quarter and nine months ended September 30, 2002 and 2001, with the 2001 periods
adjusted for goodwill amortization recorded during the specified period.




                                                                            THIRD QUARTER ENDED            NINE MONTHS ENDED
                                                                               SEPTEMBER 30,                 SEPTEMBER 30,
                                                                       ------------------------------------------------------------
NET INCOME (LOSS)                                                           2002           2001           2002           2001
- -----------------------------------------------------------------------------------------------------------------------------------
                                                                                                        
Income (loss) before cumulative effect of accounting changes            $       265   $     (103)    $       742    $       397
Goodwill amortization, net of tax                                               --            13             --              38
- -----------------------------------------------------------------------------------------------------------------------------------
Adjusted income (loss) before cumulative effect of accounting changes           265          (90)            742            435
Cumulative effect of accounting changes, net of tax                             --            --             --             (34)
- -----------------------------------------------------------------------------------------------------------------------------------
Adjusted net income (loss)                                              $       265   $      (90)    $       742    $       401
===================================================================================================================================
BASIC EARNINGS (LOSS) PER SHARE
- -----------------------------------------------------------------------------------------------------------------------------------
Income (loss) before cumulative effect of accounting changes            $      1.06   $    (0.43)    $      3.00    $      1.69
Goodwill amortization, net of tax                                               --          0.05             --            0.16
- -----------------------------------------------------------------------------------------------------------------------------------
Adjusted income (loss) before cumulative effect of accounting changes          1.06        (0.38)           3.00           1.85
Cumulative effect of accounting changes, net of tax                             --           --              --           (0.15)
- -----------------------------------------------------------------------------------------------------------------------------------
Adjusted net income (loss)                                              $      1.06   $    (0.38)    $      3.00    $      1.70
===================================================================================================================================
DILUTED EARNINGS (LOSS) PER SHARE
- -----------------------------------------------------------------------------------------------------------------------------------
Income (loss) before cumulative effect of accounting changes            $      1.06   $    (0.43)    $      2.96    $      1.66
Goodwill amortization, net of tax                                               --          0.05             --            0.15
- -----------------------------------------------------------------------------------------------------------------------------------
Adjusted income (loss) before cumulative effect of accounting changes          1.06        (0.38)           2.96           1.81
Cumulative effect of accounting changes, net of tax                             --           --              --           (0.14)
- -----------------------------------------------------------------------------------------------------------------------------------
Adjusted net income (loss)                                              $      1.06   $    (0.38)    $      2.96    $      1.67
===================================================================================================================================


                                     - 9 -



             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)


NOTE 2.  GOODWILL AND OTHER INTANGIBLE ASSETS (CONTINUED)


The following table shows the Company's acquired intangible assets that continue
to be subject to amortization  and aggregate  amortization  expense.  Except for
goodwill, the Company has no intangible assets with indefinite useful lives.




                                                                                                AS OF SEPTEMBER 30, 2002
                                                                                      ----------------------------------------------
                                                                                        GROSS CARRYING           ACCUMULATED NET
AMORTIZED INTANGIBLE ASSETS                                                                 AMOUNT                AMORTIZATION
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                                           
Present value of future profits                                                         $       1,406            $        244
Renewal rights                                                                                     42                      26
- ------------------------------------------------------------------------------------------------------------------------------------
Total                                                                                   $       1,448            $        270
====================================================================================================================================


Net  amortization  expense for the third quarter and nine months ended September
30, 2002 was $35 and $87, respectively.

Estimated  future net  amortization  expense for the succeeding five years is as
follows.

   For the year ended December 31,
- -------------------------------------- -- -----------
                2002                   $       122
                2003                   $       120
                2004                   $       114
                2005                   $       104
                2006                   $        93
====================================== == ===========

The carrying  amounts of goodwill as of September 30, 2002 and December 31, 2001
are shown below.



                                                                                       SEPTEMBER 30, 2002       DECEMBER 31, 2001
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                                           
Life                                                                                    $          796           $         796
Property & Casualty                                                                                154                     154
Corporate                                                                                          772                     772
- ------------------------------------------------------------------------------------------------------------------------------------
Total                                                                                   $        1,722           $       1,722
====================================================================================================================================



NOTE 3.  DERIVATIVES AND HEDGING ACTIVITIES

The Company utilizes a variety of derivative  instruments in the ordinary course
of business, including swaps, caps, floors, forwards and exchange traded futures
and options, to manage risk through one of four Company-approved  objectives: to
hedge  risk  arising  from  interest  rate,  price  or  currency  exchange  rate
volatility;  to manage liquidity; to control transaction costs; or to enter into
income enhancement and replication transactions. All of the Company's derivative
transactions  are permitted uses of derivatives  under the  derivatives use plan
filed and/or approved,  as applicable,  by the State of Connecticut and State of
New York insurance departments.

For a detailed  discussion of the Company's use of derivative  instruments,  see
Note  1(e)  of  Notes  to  Consolidated  Financial  Statements  included  in The
Hartford's December 31, 2001 Form 10-K Annual Report.

As of September 30, 2002,  the Company  reported  $329 of  derivative  assets in
other investments and $204 of derivative liabilities in other liabilities.

Cash-Flow Hedges

For the third quarter and nine months ended  September  30, 2002,  the Company's
gross gains and losses  representing the total  ineffectiveness of all cash-flow
hedges were  immaterial,  with the net impact reported as realized capital gains
or losses.  All components of each derivative's gain or loss are included in the
assessment of hedge effectiveness.

Gains and  losses on  derivative  contracts  that are  reclassified  from  other
comprehensive income to current period earnings are included in the line item in
the Consolidated  Statements of Income in which the hedged item is recorded.  As
of September  30,  2002,  approximately  $5 of  after-tax  deferred net gains on
derivative instruments accumulated in other comprehensive income are expected to
be reclassified to earnings during the next twelve months.  This  expectation is
based on the  anticipated  interest  payments  on  hedged  investments  in fixed
maturity  securities that will occur over the next twelve months,  at which time
the Company will  recognize  the deferred net  gains/losses  as an adjustment to
interest  income over the term of the  investment  cash flows.  The maximum term
over which the Company is hedging its exposure to the variability of future cash
flows  (for  all  forecasted   transactions,   excluding  interest  payments  on
variable-rate debt) is twelve months. As of September 30, 2002, the Company held
approximately  $2.9 billion in derivative  notional  value related to strategies
categorized  as cash-flow  hedges.  For the third  quarter and nine months ended
September  30,  2002  and  2001,  the  net  gain  reclassifications  from  other
comprehensive  income to earnings resulting from the discontinuance of cash-flow
hedges were immaterial.

                                     - 10 -



             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)


NOTE 3.  DERIVATIVES AND HEDGING ACTIVITIES (CONTINUED)

Fair-Value Hedges

For the third quarter and nine months ended  September  30, 2002,  the Company's
gross gains and losses representing the total  ineffectiveness of all fair-value
hedges were  immaterial,  with the net impact reported as realized capital gains
or losses.  All components of each derivative's gain or loss are included in the
assessment of hedge  effectiveness.  As of September 30, 2002,  the Company held
approximately   $845  in  derivative   notional   value  related  to  strategies
categorized as fair-value hedges.

Other Risk Management Activities

The Company's other risk management  activities  primarily  relate to strategies
used to  reduce  economic  risk or  enhance  income,  and do not  receive  hedge
accounting  treatment.  Swap agreements,  interest rate cap and floor agreements
and option  contracts are used to reduce economic risk.  Income  enhancement and
replication  transactions  include the use of written covered call options which
offset  embedded   equity  call  options,   total  return  swaps  and  synthetic
replication  of  cash  market  instruments.  The  change  in  the  value  of all
derivatives  held for other risk  management  purposes  is  reported  in current
period earnings as realized  capital gains or losses.  As of September 30, 2002,
the Company held approximately $5.4 billion in derivative notional value related
to strategies categorized as Other Risk Management Activities.

NOTE 4.  EARNINGS PER SHARE

The following tables present a  reconciliation  of net income and shares used in
calculating  basic  earnings  per  share to those  used in  calculating  diluted
earnings per share.



                                                               Third Quarter Ended                       Nine Months Ended
                                                      --------------------------------------   -------------------------------------
                                                       Net Income               Per Share          Net                   Per Share
SEPTEMBER 30, 2002                                       (Loss)      Shares       Amount          Income      Shares       Amount
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                                      
BASIC EARNINGS PER SHARE
 Income available to common shareholders              $    265         248.9  $    1.06        $    742        247.4    $  3.00
                                                                              ==============                            ============
DILUTED EARNINGS PER SHARE
 Options and contingently issuable shares                   --           1.6                         --          2.9
                                                      ------------------------                 -------------------------
 Income available to common shareholders plus assumed
  conversions                                         $    265         250.5  $    1.06        $    742        250.3    $  2.96
====================================================================================================================================

SEPTEMBER 30, 2001
- ------------------------------------------------------------------------------------------------------------------------------------
BASIC EARNINGS (LOSS) PER SHARE
 Income (loss) available to common shareholders       $   (103)        238.0  $   (0.43)       $    363        235.6    $  1.54
                                                                              ==============                            ============
DILUTED EARNINGS (LOSS) PER SHARE
 Options and contingently issuable shares [1]               --           --                          --          3.9
                                                      ------------------------                 -------------------------
 Income (loss) available to common shareholders plus
  assumed conversions [1]                             $   (103)        238.0  $   (0.43)       $    363        239.5    $  1.52
====================================================================================================================================
<FN>
[1]   As a result of the net loss in the quarter ended  September 30, 2001, SFAS
      No. 128, "Earnings Per Share",  requires the Company to use basic weighted
      average  shares  outstanding  in the  calculation  of third  quarter  2001
      diluted  earnings per share, as the inclusion of options and  contingently
      issuable  shares of 3.7 would have been  antidilutive  to the earnings per
      share calculation. In the absence of the net loss, weighted average common
      shares outstanding and dilutive potential common shares would have totaled
      241.7.
</FN>



Basic earnings per share reflects the actual  weighted  average number of shares
outstanding during the period.  Diluted earnings per share includes the dilutive
effect of outstanding options, using the treasury stock method, and contingently
issuable  shares.  Under the  treasury  stock  method,  exercise  of  options is
assumed, with the proceeds used to repurchase common stock at the average market
price  for  the  period.   Contingently   issuable   shares  are  included  upon
satisfaction of certain conditions related to the contingency.

NOTE 5.  COMMITMENTS AND CONTINGENCIES

(A)      LITIGATION

The Hartford is involved in claims litigation  arising in the ordinary course of
business,  both as a liability  insurer  defending  third-party  claims  brought
against insureds or as an insurer defending  coverage claims brought against it.
The Hartford  accounts for such  activity  through the  establishment  of unpaid
claim and claim adjustment  expense  reserves.  Subject to the discussion of the
litigation  involving  MacArthur  Company and its subsidiary,  Western MacArthur
Company, both former regional distributors of asbestos products (collectively or
individually,  "MacArthur") in (d) below under the caption  "Subsequent  Events"
and the  uncertainties  discussed in (b) below under the caption  "Asbestos  and
Environmental  Claims," management expects that the ultimate liability,  if any,
with respect to such ordinary-course  claims litigation,  after consideration of
provisions made for potential losses and costs of defense,  will not be material
to the consolidated financial condition,  results of operations or cash flows of
The Hartford.

The  Hartford is also  involved in other kinds of legal  actions,  some of which
assert claims for  substantial  amounts.  These actions  include,  among others,
putative  state and federal class actions  seeking  certification  of a state or
national  class.  Such  putative  class  actions  have  alleged,   for  example,
underpayment  of claims or improper  underwriting  practices in connection  with
various kinds of insurance policies, such as personal and commercial

                                     - 11 -


             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)


NOTE 5.  COMMITMENTS AND CONTINGENCIES (CONTINUED)

(A)      LITIGATION (CONTINUED)

automobile, premises liability, and inland marine. The Hartford also is involved
in  individual  actions in which  punitive  damages are  sought,  such as claims
alleging bad faith in the handling of insurance claims.  Management expects that
the  ultimate  liability,   if  any,  with  respect  to  such  lawsuits,   after
consideration of provisions made for potential losses and costs of defense, will
not be  material  to  the  consolidated  financial  condition  of The  Hartford.
Nonetheless, given the large or indeterminate amounts sought in certain of these
actions, and the inherent unpredictability of litigation, it is possible that an
adverse  outcome in certain  matters could,  from time to time,  have a material
adverse effect on the Company's consolidated results of operations or cash flows
in particular quarterly or annual periods.

On March 15, 2002, a jury in the U.S. District Court for the Eastern District of
Missouri issued a verdict in Bancorp Services,  LLC ("Bancorp") v. Hartford Life
Insurance  Company  ("HLIC"),  et al. in favor of Bancorp in the amount of $118.
The case  involved  claims of  patent  infringement,  misappropriation  of trade
secrets,  and breach of contract  against HLIC and its  affiliate  International
Corporate  Marketing  Group,  Inc.  ("ICMG").  The judge  dismissed  the  patent
infringement  claim on summary judgment.  The jury's award was based on the last
two claims.  On August 28, 2002,  the Court  entered an order  awarding  Bancorp
prejudgment interest on the breach of contract claim in the amount of $16.

HLIC and ICMG have moved the district court for, among other things, judgment as
a matter  of law or a new  trial,  and  intend  to appeal  the  judgment  if the
district  court  does not set it aside or  substantially  reduce  it.  In either
event,  the Company's  management,  based on the opinion of its legal  advisers,
believes  that there is a  substantial  likelihood  that the jury award will not
survive at its current  amount.  Based on the advice of legal counsel  regarding
the potential outcome of this litigation,  the Company recorded an $11 after-tax
charge in the first quarter of 2002 to increase  litigation  reserves associated
with this matter.  Should HLIC and ICMG not succeed in  eliminating  or reducing
the judgment,  a significant  additional expense would be recorded in the future
related to this matter.

The  Company is  involved  in  arbitration  with one of its  primary  reinsurers
relating to policies  with death benefit  guarantees  written from 1994 to 1999.
The  arbitration  involves  alleged  breaches  under the  reinsurance  treaties.
Although the Company  believes that its position in this pending  arbitration is
strong, an adverse outcome could result in a decrease to the Company's statutory
surplus and capital and potentially increase the death benefit costs incurred by
the Company in the future. The arbitration hearing began in October 2002.

(B)      ASBESTOS AND ENVIRONMENTAL CLAIMS

The Hartford  continues to receive  claims that assert damages from asbestos and
environmental-related  exposures.  Asbestos claims relate  primarily to injuries
asserted  by those who came in contact  with  asbestos  or  products  containing
asbestos.  Environmental  claims  relate  primarily  to  pollution  and  related
clean-up costs.

The Hartford receives asbestos and environmental claims made pursuant to several
different  categories of insurance coverage.  First, The Hartford wrote policies
as a primary  liability  insurance  carrier.  Second,  The Hartford wrote excess
insurance  policies that provide  additional  coverage for insureds that exhaust
their primary  liability  insurance  coverage.  Third,  The Hartford  acted as a
reinsurer  assuming a portion  of risks  previously  assumed  by other  insurers
writing primary,  excess and reinsurance coverages.  Writers of excess insurance
and  reinsurance  often  receive   information   regarding  potential  exposures
significantly  later than primary  writers  covering the same risk. The Hartford
may experience  more  difficulty and delays in estimating its exposures  arising
from  excess  and  reinsurance  policies  than it does in  estimating  exposures
arising from its activity as a primary insurance writer.

With regard to both environmental and particularly asbestos claims,  uncertainty
exists  which  affects the ability of insurers  and  reinsurers  to estimate the
ultimate reserves necessary for unpaid losses and related  settlement  expenses.
Conventional  reserving  techniques cannot reasonably estimate the ultimate cost
of these claims,  particularly during periods where theories of law are in flux.
As a result of the factors discussed in the following paragraphs,  the degree of
variability of reserve  estimates for these exposures is  significantly  greater
than for other more traditional exposures. In particular,  The Hartford believes
there is a high  degree  of  uncertainty  in the  estimation  of  asbestos  loss
reserves.

In the case of the reserves for asbestos exposures,  factors contributing to the
high degree of uncertainty include inadequate development patterns,  plaintiffs'
expanding  theories of liability,  the risks  inherent in major  litigation  and
inconsistent emerging legal doctrines. There are complex legal issues concerning
the  interpretation  of various  insurance  policy  provisions and whether those
losses  are,  or  were  ever  intended  to  be,  covered.  Courts  have  reached
inconsistent conclusions as to when losses are deemed to have occurred and which
policies provide coverage; what types of losses are covered; whether there is an
insurer obligation to defend;  how policy limits are determined;  whether or not
particular claims are product/completed operation claims subject to an aggregate
limit and how policy  exclusions  and  conditions  are applied and  interpreted.
Furthermore,   insurers  in  general,  including  The  Hartford,  have  recently
experienced an increase in the number of  asbestos-related  claims due to, among
other things, more intensive  advertising by lawyers seeking asbestos claimants,
the increasing focus by plaintiffs on new and previously  peripheral  defendants
and an increase in the number of entities  seeking  bankruptcy  protection  as a
result of asbestos-related  liabilities.  Plaintiffs and insureds have sought to
utilize  bankruptcy  proceedings  to  accelerate  and increase  loss payments by
insurers.  In  addition,  new classes of claims have been  arising  whereby some
asbestos-related  defendants  are asserting that their  asbestos-related  claims
fall within so-called  non-products  liability  coverage  contained within their
policies  rather  than  products   liability   coverage  and  that  the  claimed
non-products  coverage is not subject to any  aggregate  limit.  Recently,  many
insurers,  including, in a limited number of instances,  The Hartford, also have
been sued directly by asbestos  claimants  asserting that insurers had a duty to
protect the public  from the  dangers of  asbestos.  Management  believes  these
issues  are  not  likely  to  be  resolved  in  the  near  future.   An  adverse
determination of issues

                                     - 12 -

             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

NOTE 5.  COMMITMENTS AND CONTINGENCIES (CONTINUED)

(B)      ASBESTOS AND ENVIRONMENTAL CLAIMS (CONTINUED)

relating to The Hartford's  liability for asbestos  claims could have a material
adverse effect on The Hartford's results of operations,  financial condition and
liquidity.

Given the factors and emerging trends described above, The Hartford believes the
actuarial tools and other techniques it employs to estimate the ultimate cost of
paying  claims  for  more  traditional  areas  of  insurance  exposure  are less
effective in estimating the necessary reserves for its asbestos  exposures.  The
Hartford  continually  evaluates new information and new methodologies to use in
evaluating its potential asbestos exposures.  At any time, including the current
reporting  period,  The Hartford may be conducting  one or more  evaluations  of
individual  exposures,  classes of exposures or all of its current and potential
exposures  to  asbestos  claims.  At  any  time  analysis  of  newly  identified
information  or completion  of one or more analyses  could cause The Hartford to
change its  estimates of its asbestos  exposures and the effect of these changes
could be material to the Company's  consolidated operating results and financial
condition in future periods.

Reserves and reserve  activity in the Other  Operations  segment are categorized
and reported as either Asbestos, Environmental, or All Other activity.

Constantly evolving legal theories create significant uncertainties with respect
to what types of claims may ultimately  arise from the generally  older policies
and  liabilities  managed  in  the  Other  Operations  segment.  The  Hartford's
experience  has been that while this group of  policies  has over time  produced
significantly  higher  claims and losses  than were  initially  contemplated  at
inception,  the areas of active claim  activity  have shifted over time based on
changes in plaintiff focus and the overall litigation environment. A significant
portion  of the  claim  reserves  of the Other  Operations  segment  relates  to
exposure to the  insurance  businesses of other  insurers or reinsurers  ("whole
account" exposure). Many of these whole account exposures arise from reinsurance
agreements  previously  written by The Hartford.  The Hartford's net exposure in
these  arrangements has increased for a variety of reasons,  including,  but not
limited to, situations where The Hartford has commuted previous retrocessions of
such business.  Due to the reporting  practices of cedants to their  reinsurers,
determination  of the nature of the  individual  risks  involved  in these whole
account exposures (such as asbestos, environmental, or other exposures) requires
various  assumptions  and  estimates,  which  are  subject  to  variability  and
uncertainty.

Consistent  with  the  reports  of  other   insurers,   The  Hartford  has  been
experiencing an increase in the number of new asbestos  claims by  policyholders
not  previously  identified  as  potentially  significant  claimants,  including
installers or handlers of asbestos-containing products. In addition, new classes
of claims are beginning to arise whereby some  asbestos-related  defendants  are
asserting that their asbestos-related  claims fall within so-called non-products
liability   coverage  contained  within  their  policies  rather  than  products
liability coverage and that the claimed non-products  coverage is not subject to
any aggregate  limit. (An example of these  non-products  claims is presented in
the MacArthur litigation discussed in (d) below.)

On May 14, 2002, The Hartford  announced its  participation,  along with several
dozen other insurance  carriers,  in a settlement in principle with its insured,
PPG Industries  ("PPG"), of litigation arising from asbestos exposures involving
Pittsburgh Corning  Corporation  ("Pittsburgh  Corning"),  which is 50% owned by
PPG.  The  structure  of the  settlement  will allow The  Hartford to make fixed
payments  to a  settlement  trust over a 20-year  period  beginning  in 2004 and
allows The Hartford to prepay its  obligations  at any time at a fixed  discount
rate of 5.5%. The settlement is subject to a number of contingencies,  including
the negotiation of a definitive  agreement among the parties and approval of the
bankruptcy  court  supervising the  reorganization  of Pittsburgh  Corning.  The
Hartford   estimated  the  settlement  amount  to  be  approximately  $130  (non
tax-effected)  on  a  discounted  basis  and  net  of  anticipated   reinsurance
recoveries.  The settlement was covered by existing asbestos reserves,  and as a
result, did not have a material impact on The Company's  consolidated  financial
condition or results of operations.

As of September 30, 2002, the Company  reported  $1,133 and $642 of net Asbestos
and Environmental reserves, respectively. Based on currently known facts and the
Company's  methodologies for estimating asbestos and environmental reserves, The
Hartford  believes that the level of recorded  reserves at September 30, 2002 is
reasonable and appropriate.  Because of the significant  uncertainties described
in this Note 5, principally those related to asbestos,  the ultimate liabilities
may exceed the currently  recorded reserves.  Any such additional  liability (or
any range of additional amounts) cannot be reasonably estimated now but could be
material to The Hartford's future  consolidated  operating results and financial
condition.  Consistent with the Company's longstanding reserving practices,  The
Hartford will continue to regularly review and monitor these reserves and, where
future circumstances indicate, make appropriate adjustments to the reserves.

(C)      TAX MATTERS

The Company's  Federal income tax returns are routinely  audited by the Internal
Revenue  Service  ("IRS").  Throughout  the audit of the  1996-1997  years,  the
Company  and the IRS have been  engaged in an  ongoing  dispute  regarding  what
portion  of  the  separate  account  dividends-received   deduction  ("DRD")  is
deductible by the Company.  During 2001 the Company  continued  its  discussions
with the IRS. As part of the Company's due diligence with respect to this issue,
the Company  closely  monitored the  activities of the IRS with respect to other
taxpayers on this issue and  consulted  with outside tax counsel and advisors on
the  merits  of the  Company's  separate  account  DRD.  The due  diligence  was
completed during the third quarter of 2001 and the Company concluded that it was
probable that a greater portion of the separate account DRD claimed on its filed
returns  would be realized.  Based on the  Company's  assessment of the probable
outcome, the Company concluded an additional $130 tax benefit was appropriate to
record in the  third  quarter  of 2001,  relating  to the tax  years  1996-2000.
Additionally,  the Company  increased  its estimate of the separate  account DRD
recognized with respect to tax year 2001 from $44 to $60.

                                     - 13 -


             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)


NOTE 5.  COMMITMENTS AND CONTINGENCIES (CONTINUED)

(C)      TAX MATTERS (CONTINUED)

Earlier  in 2002,  the  Company  and its IRS  agent  requested  advice  from the
National Office of the IRS with respect to certain aspects of the computation of
the separate  account DRD that had been claimed by the Company for the 1996-1997
audit period. During September 2002 the IRS National Office issued a ruling that
confirmed  that the Company had  properly  computed the items in question in the
separate account DRD claimed on its 1996-1997 tax returns. Additionally,  during
the third  quarter,  the  Company  reached  agreement  with the IRS on all other
issues with respect to the 1996-1997 tax years.  The Company  recorded a benefit
of $76 during the third quarter of 2002, primarily relating to the tax treatment
of such issues for the 1996-1997  tax years,  as well as  appropriate  carryover
adjustments to the 1998-2002 years. The Company will continue to monitor further
developments surrounding the computation of the separate account DRD, as well as
other  items,  and will  adjust its  estimate of the  probable  outcome of these
issues as developments warrant.  Management believes that adequate provision has
been made in the financial  statements  for any potential  assessments  that may
result  from tax  examinations  and other  tax-related  matters for all open tax
years.

(D)      SUBSEQUENT EVENTS

On October 7, 2002, an action was filed in the Superior Court in Alameda County,
California,  against Hartford Accident & Indemnity  Company  ("Hartford A&I"), a
subsidiary of the Company, and two other insurers.  The principal plaintiffs are
MacArthur  Company and its subsidiary,  Western MacArthur  Company,  both former
regional  distributors  of  asbestos  products  (collectively  or  individually,
"MacArthur"). MacArthur seeks a declaration of coverage and damages for asbestos
bodily-injury  claims.  Five  asbestos  claimants  who  allegedly  have obtained
default judgments against MacArthur also are joined as plaintiffs;  they seek to
recover the amount of their default  judgments and additional  damages  directly
from the defendant insurers and assert a right to an accelerated trial.

Hartford A&I issued primary general  liability  policies to MacArthur during the
period  1967-76.  MacArthur  sought  coverage for  asbestos-related  claims from
Hartford A&I under these policies  beginning in 1978.  During the period 1978 to
1987,  Hartford A&I paid out its full aggregate limits under these policies plus
defense  costs.  In 1987,  Hartford A&I notified  MacArthur  that its  available
limits under these policies had been exhausted,  and MacArthur ceased submitting
claims to Hartford A&I under these policies.

On June  3,  2002,  The St.  Paul  Companies,  Inc.  ("St.  Paul")  announced  a
settlement  of a coverage  action  brought by MacArthur  against  United  States
Fidelity and Guaranty  Company  ("USF&G"),  a subsidiary of St. Paul.  Under the
settlement,  St.  Paul  agreed to pay a total of $975 to  resolve  its  asbestos
liability to MacArthur in conjunction  with a proposed  bankruptcy  petition and
pre-packaged plan of reorganization that MacArthur is to file. USF&G provided at
least 12 years of primary general liability  coverage to MacArthur,  but, unlike
Hartford  A&I,  had  denied  coverage  and had  refused  to pay for  defense  or
indemnity.

In its October 7, 2002 complaint,  MacArthur  alleges that it has  approximately
$1.8  billion  of  unpaid  asbestos  liability  judgments  against  it to  date.
MacArthur  seeks  additional  coverage  from  Hartford  A&I on the  theory  that
Hartford A&I has exhausted only its products  aggregate limit of liability,  not
separate limits MacArthur  alleges to be available for  non-products  liability.
The ultimate  amount of MacArthur's  alleged  non-products  asbestos  liability,
including  any  unresolved  current and future  claims,  is  currently  unknown.
MacArthur  indicates in its complaint  that it will seek to have the full amount
of its  current  and future  asbestos  liability  estimated  in its  anticipated
bankruptcy proceeding.  If such an estimation is made, MacArthur intends to seek
a  judgment  against  the  defendants  for the  amount of its  total  liability,
including estimated claims, less the amount ultimately paid by St. Paul.

Hartford A&I intends to defend the  MacArthur  action  vigorously.  Based on the
information  currently  available,   management  believes  that  Hartford  A&I's
liability, if any, to MacArthur will not be finally resolved for at least a year
and most  probably  not for several  years.  In the opinion of  management,  the
ultimate outcome is highly uncertain for many reasons.  It is not yet known, for
example,  in which venue Hartford A&I's  liability,  if any, will be determined;
whether  Hartford A&I's  defenses  based on MacArthur's  long delay in asserting
claims for further coverage will be successful;  how other significant  coverage
defenses  will be  decided;  or the  extent  to which  the  claims  and  default
judgments against MacArthur involve injury outside of the products and completed
operations hazard definitions of the policies. In the opinion of management,  an
adverse outcome could have a material adverse effect on the Company's results of
operations, financial condition and liquidity.

NOTE 6.  SEGMENT INFORMATION

The  Hartford  is  organized  into two major  operations:  Life and  Property  &
Casualty. Within these operations, The Hartford conducts business principally in
nine  operating  segments.   Additionally,  the  capital  raising  and  purchase
accounting adjustment activities related to the June 27, 2000 acquisition of all
of the outstanding  shares of Hartford Life,  Inc.  ("HLI") that the Company did
not already own ("The HLI Repurchase") are included in Corporate.

Life is organized into four reportable operating segments:  Investment Products,
Individual  Life,  Group Benefits and Corporate  Owned Life Insurance  ("COLI").
Investment  Products  offers  individual  variable and fixed  annuities,  mutual
funds,  retirement plan services and other investment products.  Individual Life
sells a variety of life insurance products,  including variable life,  universal
life and term life  insurance.  Group Benefits sells group  insurance  products,
including group life and group  disability  insurance as well as other products,
including  stop  loss and  supplementary  medical  coverages  to  employers  and
employer sponsored plans,  accidental death and  dismemberment,  travel accident
and other special risk coverages to employers and  associations.  COLI primarily
offers  variable  products used by employers to fund  non-qualified  benefits or
other  postemployment  benefit  obligations as well as leveraged COLI. Life also
includes in an Other category its international operations,  which are primarily
located in Latin America and Japan, as well as corporate

                                     - 14 -


             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)


NOTE 6.  SEGMENT INFORMATION (CONTINUED)

items  not  directly  allocable  to any of its  reportable  operating  segments,
principally interest expense.

In January 2002,  Property & Casualty integrated its Affinity Personal Lines and
Personal  Insurance  segments,  now  reported  as Personal  Lines.  As a result,
Property & Casualty is now organized into five  reportable  operating  segments:
the North American underwriting segments of Business Insurance,  Personal Lines,
Specialty Commercial and Reinsurance  (collectively,  "North American"); and the
Other  Operations  segment,  which includes  substantially  all of the Company's
asbestos and environmental exposures.

Business  Insurance  provides standard  commercial  insurance  coverage to small
commercial  and middle market  insureds.  This segment also provides  commercial
risk management products and services to small and mid-sized members of affinity
groups in addition  to marine  coverage.  Personal  Lines  provides  automobile,
homeowners' and home-based  business  coverages to the members of AARP through a
direct marketing  operation;  to individuals who prefer local agent  involvement
through a network of independent  agents in the standard  personal lines market;
and through the Omni  Insurance  Group in the  non-standard  automobile  market.
Personal  Lines also  operates  a member  contact  center  for health  insurance
products  offered through AARP's Health Care Options.  The Specialty  Commercial
segment offers a variety of customized  insurance  products and risk  management
services.  Specialty  Commercial provides standard commercial insurance products
including  workers'   compensation,   automobile  and  liability   coverages  to
large-sized  companies.  Specialty  Commercial also provides bond,  professional
liability,  specialty  casualty  and  agricultural  coverages,  as  well as core
property and excess and surplus lines coverages not normally written by standard
lines  insurers.   In  addition,   Specialty  Commercial  provides  third  party
administrator  services for claims  administration,  integrated  benefits,  loss
control  and  performance  measurement  through  Specialty  Risk  Services.  The
Reinsurance  segment assumes  reinsurance  mainly in North America and primarily
writes treaty  reinsurance  through  professional  reinsurance  brokers covering
various property,  casualty, specialty and marine classes of business. The Other
Operations   segment  consists  of  certain  property  and  casualty   insurance
operations  of The  Hartford  which have  discontinued  writing new business and
includes   substantially  all  of  the  Company's   asbestos  and  environmental
exposures.  The Other  Operations  segment results also include activity for the
Company's international property and casualty businesses up until their dates of
sale,  and for 2002  include the activity in the exited  international  lines of
HartRe as a result of its restructuring in October 2001. (For further discussion
of this restructuring, see Note 9.)

The measure of profit or loss used by The  Hartford's  management  in evaluating
performance  is operating  income,  except for its North  American  underwriting
segments,  which are evaluated by The Hartford's management primarily based upon
underwriting  results.  Underwriting  results  represent  premiums  earned  less
incurred claims, claim adjustment expenses and underwriting expenses. "Operating
income" is defined as after-tax  operational  results excluding,  as applicable,
net  realized  capital  gains or losses,  the  cumulative  effect of  accounting
changes and certain other items. While not considered segments, the Company also
reports and evaluates operating income results for Life, Property & Casualty and
North American. Property & Casualty includes operating income for North American
and  the  Other  Operations  segment.   North  American  includes  the  combined
underwriting  results of the North  American  underwriting  segments  along with
income and expense items not directly  allocable to these segments,  such as net
investment income.

Certain  transactions  between  segments  occur  during the year that  primarily
relate to tax settlements, insurance coverage, expense reimbursements,  services
provided and capital  contributions.  Certain  reinsurance  stop loss agreements
exist between the segments which specify that one segment will reimburse another
for losses  incurred in excess of a predetermined  limit.  Also, one segment may
purchase  group annuity  contracts  from another to fund pension costs and claim
annuities  to settle  casualty  claims.  In addition to the above  transactions,
certain  intersegment  transactions  occur in Life. These  transactions  include
interest income on allocated  surplus and the allocation of net realized capital
gains and losses  through net  invested  income  utilizing  the  duration of the
segment's investment portfolios.

The following tables present revenues and operating income (loss).  Underwriting
results are  presented for the Business  Insurance,  Personal  Lines,  Specialty
Commercial and Reinsurance segments, while operating income is presented for all
other  segments,  along  with Life and  Property  &  Casualty,  including  North
American.

                                     - 15 -


             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)


NOTE 6.  SEGMENT INFORMATION (CONTINUED)



REVENUES
                                                                              THIRD QUARTER ENDED           NINE MONTHS ENDED
                                                                                 SEPTEMBER 30,                SEPTEMBER 30,
                                                                          ----------------------------------------------------------
                                                                              2002          2001           2002          2001
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                                         
Life
  Investment Products                                                     $      637    $      622    $    1,946     $    1,869
  Individual Life                                                                239           236           720            639
  Group Benefits                                                                 645           617         1,943          1,871
  COLI                                                                           145           171           451            536
  Other                                                                         (125)          (41)         (252)           (25)
- ------------------------------------------------------------------------------------------------------------------------------------
Total Life                                                                     1,541         1,605         4,808          4,890
- ------------------------------------------------------------------------------------------------------------------------------------
Property & Casualty
  North American
     Earned premiums and other revenue
       Business Insurance                                                        795           680         2,293          1,940
       Personal Lines                                                            789           732         2,308          2,157
       Specialty Commercial                                                      414           334         1,037            922
       Reinsurance                                                               178           220           521            699
       Ceded premiums related to September 11                                     --          (114)           --           (114)
- ------------------------------------------------------------------------------------------------------------------------------------
     Total North American earned premiums and other revenue                    2,176         1,852         6,159          5,604
     Net investment income                                                       225           227           676            679
     Net realized capital losses                                                 (28)           (4)          (49)           (28)
- ------------------------------------------------------------------------------------------------------------------------------------
  Total North American                                                         2,373         2,075         6,786          6,255
  Other Operations                                                                42            38           138            133
- ------------------------------------------------------------------------------------------------------------------------------------
Total Property & Casualty                                                      2,415         2,113         6,924          6,388
- ------------------------------------------------------------------------------------------------------------------------------------
Corporate                                                                          5             4            14             13
- ------------------------------------------------------------------------------------------------------------------------------------
      TOTAL REVENUES                                                      $    3,961    $    3,722    $   11,746     $   11,291
====================================================================================================================================


                                     - 16 -



             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)

NOTE 6.  SEGMENT INFORMATION (CONTINUED)



OPERATING INCOME                                                               THIRD QUARTER ENDED           NINE MONTHS ENDED
                                                                                  SEPTEMBER 30,                SEPTEMBER 30,
                                                                          ----------------------------------------------------------
                                                                               2002          2001           2002          2001
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                                          
Life
  Investment Products                                                      $      100    $      116    $      335     $      344
  Individual Life                                                                  33            30            99             86
  Group Benefits                                                                   34            26            92             76
  COLI                                                                             10             8            20             27
  Other                                                                            55           102            40             86
- ------------------------------------------------------------------------------------------------------------------------------------
Total Life                                                                        232           282           586            619
- ------------------------------------------------------------------------------------------------------------------------------------
Property & Casualty
  North American
     Underwriting results
       Business Insurance                                                          21             6            17             (7)
       Personal Lines                                                             (13)          (17)          (48)           (44)
       Specialty Commercial                                                         3           (18)            1            (56)
       Reinsurance                                                                 (4)          (47)          (17)          (109)
- ------------------------------------------------------------------------------------------------------------------------------------
       Underwriting results excluding September 11                                  7           (76)          (47)          (216)
       September 11                                                                --          (647)           --           (647)
- ------------------------------------------------------------------------------------------------------------------------------------
     Total North American underwriting results                                      7          (723)          (47)          (863)
     Net servicing and other income [1]                                             4             5             7             17
     Net investment income                                                        225           227           676            679
     Other expenses                                                               (75)          (50)         (184)          (153)
     Income tax (expense) benefit                                                 (23)          222           (73)           209
- ------------------------------------------------------------------------------------------------------------------------------------
  Total North American                                                            138          (319)          379           (111)
  Other Operations                                                                  1            --             2              2
- ------------------------------------------------------------------------------------------------------------------------------------
Total Property & Casualty                                                         139          (319)          381           (109)
- ------------------------------------------------------------------------------------------------------------------------------------
Corporate                                                                          (6)          (15)          (18)           (47)
- ------------------------------------------------------------------------------------------------------------------------------------
     OPERATING INCOME (LOSS)                                                      365           (52)          949            463
  Cumulative effect of accounting changes, net of tax                              --            --            --            (34)
  Net realized capital losses, after-tax                                         (100)          (51)         (207)           (66)
- ------------------------------------------------------------------------------------------------------------------------------------
     NET INCOME (LOSS)                                                     $      265    $     (103)   $      742     $      363
====================================================================================================================================
<FN>
[1] Net of expenses related to service business.
</FN>



NOTE 7.  DEBT

On September 13, 2002 The Hartford issued 6.6 million 6% equity units at a price
of $50.00 per unit and received net proceeds of $319.

Each equity unit offered  initially  consists of a corporate  unit with a stated
amount of $50.00 per unit. Each corporate unit consists of one purchase contract
for the sale of a certain  number of  shares  of the  Company's  stock and fifty
dollars principal amount of senior notes due November 16, 2008.

The  corporate  unit  may be  converted  by the  holder  into  a  treasury  unit
consisting of the purchase contract and a 5% undivided  beneficial interest in a
zero-coupon  U.S.  Treasury  security  with a principal  amount of one  thousand
dollars that matures on November 15, 2006. The holder of an equity unit owns the
underlying  senior notes or treasury  portfolio but has pledged the senior notes
or treasury  portfolio to the Company to secure the holder's  obligations  under
the purchase contract.

The purchase  contract  obligates  the holder to  purchase,  and  obligates  The
Hartford to sell, on November 16, 2006, for fifty dollars,  a variable number of
newly issued common shares of The Hartford.  The number of The Hartford's shares
to be issued will be determined  at the time the purchase  contracts are settled
based upon the then current  applicable  market value of The  Hartford's  common
stock. If the applicable market value of The Hartford's common stock is equal to
or less than $47.25,  then the Company will deliver  1.0582 shares to the holder
of the equity unit,  or an aggregate of 7.0 million  shares.  If the  applicable
market value of The Hartford's common stock is greater than $47.25 but less than
$57.645,  then the  Company  will  deliver  the number of shares  equal to fifty
dollars  divided by the then current  applicable  market value of The Hartford's
common  stock to the holder.  Finally,  if the  applicable  market  value of The
Hartford's common

                                     - 17 -


             NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (CONTINUED)


NOTE 7.  DEBT (CONTINUED)

stock is equal to or greater than $57.645,  then the Company will deliver 0.8674
shares to the holder, or an aggregate of 5.7 million shares.  Accordingly,  upon
settlement  of the purchase  contracts on November 16, 2006,  The Hartford  will
receive proceeds of approximately  $330 and will deliver between 5.7 million and
7.0 million  common  shares in the  aggregate.  The proceeds will be credited to
stockholders'  equity and  allocated  between  the common  stock and  additional
paid-in-capital  accounts.  The Hartford will make quarterly contract adjustment
payments to the equity unit holders at a rate of 1.90% of the stated  amount per
year until the purchase contract is settled.

Each corporate unit also includes fifty dollars principal amount of senior notes
that will mature on November  16,  2008.  The  aggregate  maturity  value of the
senior  notes is $330.  The notes are  pledged by the  holders  to secure  their
obligations  under the  purchase  contracts.  The Hartford  will make  quarterly
interest  payments  to the holders of the notes  initially  at an annual rate of
4.10%.  On August 11,  2006,  the notes will be  remarketed.  At that time,  The
Hartford's remarketing agent will have the ability to reset the interest rate on
the notes in order to generate  sufficient  remarketing  proceeds to satisfy the
holder's obligation under the purchase contract. In the event of an unsuccessful
remarketing,  the Company will  exercise its rights as a secured party to obtain
and extinguish the notes.

The total  distributions  payable on the equity  units are at an annual  rate of
6.0%,  consisting of interest (4.10%) and contract  adjustment payments (1.90%).
The corporate  units are listed on the New York Stock  Exchange under the symbol
"HIG PrA".

The present  value of the contract  adjustment  payments of $24 was accrued upon
the issuance of the equity units as a charge to additional  paid-in  capital and
are included in other liabilities in the accompanying consolidated balance sheet
as of September  30,  2002.  Subsequent  contract  adjustment  payments  will be
allocated  between  this  liability  account  and  interest  expense  based on a
constant rate calculation over the life of the transaction.  Additional  paid-in
capital as of September 30, 2002,  also reflected a charge of $9  representing a
portion of the equity unit  issuance  costs that was  allocated  to the purchase
contracts.

The  equity  units  have  been  reflected  in the  diluted  earnings  per  share
calculation using the treasury stock method,  which would be used for the equity
units at any time before the  settlement  of the purchase  contracts.  Under the
treasury stock method,  the number of shares of common stock used in calculating
diluted earnings per share is increased by the excess,  if any, of the number of
shares  issuable upon  settlement of the purchase  contracts  over the number of
shares that could be  purchased  by The  Hartford in the market,  at the average
market price during the period, using the proceeds received upon settlement. The
Company  anticipates  that there will be no dilutive  effect on its earnings per
share related to the equity units, except during periods when the average market
price  of a  share  of  the  Company's  common  stock  is  above  the  threshold
appreciation  price  of  $57.645.  Because  the  average  market  price  of  The
Hartford's  common stock during the quarter ended  September 30, 2002, was below
this  threshold  appreciation  price,  the shares  issuable  under the  purchase
contract  component  of the equity  units have not been  included in the diluted
earnings per share calculation.

On August 29, 2002 The Hartford  issued 4.7% senior notes due  September 1, 2007
and  received   net  proceeds  of  $298.   Interest  on  the  notes  is  payable
semi-annually  on March 1 and  September  1,  commencing  on March 1, 2003.  The
Company  used the  proceeds to repay  senior  notes that  matured on November 1,
2002.

NOTE 8.  STOCKHOLDERS' EQUITY

On September 13, 2002, The Hartford issued  approximately  7.3 million shares of
common stock pursuant to an underwritten offering at a price of $47.25 per share
and  received net proceeds of $330.  Also on  September  13, 2002,  The Hartford
issued  6.6  million  6% equity  units.  Each  equity  unit  contains a purchase
contract  obligating the holder to purchase and The Hartford to sell, a variable
number of newly-issued shares of The Hartford's common stock. Upon settlement of
the purchase  contracts on November 16, 2006, The Hartford will receive proceeds
of  approximately  $330 and will  deliver  between  5.7  million and 7.0 million
shares in the aggregate. (For further discussion of this issuance, see Note 7.)

At the  Company's  annual  meeting  of  shareholders  held on  April  18,  2002,
shareholders  approved an amendment to Section (a) Article Fourth of the Amended
and Restated  Certificate of Incorporation to increase the aggregate  authorized
number of shares of common stock from 400 million to 750 million.

NOTE 9.  RESTRUCTURING

During the fourth quarter of 2001, the Company  approved and  implemented  plans
for restructuring the operations of both HartRe and The Hartford Bank, FSB ("The
Hartford Bank").  HartRe  announced a restructuring of its entire  international
and  domestic  operations,  with the purpose of  centralizing  the  underwriting
organization  in Hartford,  Connecticut.  Also, the Boards of Directors for both
The Hartford Bank and The Hartford  Financial  Services Group, Inc. approved The
Hartford Bank's dissolution plan. Both plans will be completed during 2002.

As a result of these  restructuring  plans,  the Company recorded a 2001 pre-tax
charge  and  accrual  of   approximately   $16.  This  amount   included  $8  in
employee-related  costs, $5 in  occupancy-related  costs and the remaining $3 in
other restructuring costs.

The 79 employees  terminated under these restructuring plans primarily relate to
all levels of the  underwriting and claims areas.  The  occupancy-related  costs
represent  the   remaining   lease   liabilities   for  both  the  domestic  and
international offices of HartRe to be closed pursuant to the restructuring plan.
As  of  September  30,  2002,   the  Company  has  paid   approximately   $5  in
employee-related  restructuring  costs, $1 in occupancy  related costs and $1 in
other restructuring costs.

                                     - 18 -


ITEM 2.       MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION
                            AND RESULTS OF OPERATIONS

     (Dollar amounts in millions except share data unless otherwise stated)


Management's  Discussion  and  Analysis of  Financial  Condition  and Results of
Operations  ("MD&A") addresses the financial condition of The Hartford Financial
Services Group, Inc. and its subsidiaries  (collectively,  "The Hartford" or the
"Company")  as of September 30, 2002,  compared with December 31, 2001,  and its
results of operations for the third quarter and nine months ended  September 30,
2002, compared with the equivalent 2001 periods.  This discussion should be read
in conjunction with the MD&A in The Hartford's 2001 Form 10-K Annual Report.

Certain of the statements  contained herein (other than statements of historical
fact) are forward-looking statements.  These forward-looking statements are made
pursuant to the safe harbor  provisions  of the  Private  Securities  Litigation
Reform Act of 1995 and include  estimates and  assumptions  related to economic,
competitive and legislative developments.  These forward-looking  statements are
subject  to change and  uncertainty  which are,  in many  instances,  beyond the
Company's  control and have been made based upon  management's  expectations and
beliefs  concerning  future  developments  and their  potential  effect upon the
Company.  There  can  be  no  assurance  that  future  developments  will  be in
accordance  with  management's   expectations  or  that  the  effect  of  future
developments  on The Hartford will be those  anticipated by  management.  Actual
results could differ materially from those expected by the Company, depending on
the  outcome of various  factors.  These  factors  include:  the  difficulty  in
predicting  the  Company's  potential  exposure for  asbestos and  environmental
claims and related  litigation,  in  particular,  significant  uncertainty  with
regard to the outcome of the Company's  current  dispute with MacArthur  Company
and its subsidiary,  Western  MacArthur  Company  (collectively or individually,
"MacArthur");  the uncertain  nature of damage theories and loss amounts and the
development  of additional  facts  related to the September 11 terrorist  attack
("September  11");  the  response of  reinsurance  companies  under  reinsurance
contracts,  the impact of  increasing  reinsurance  rates,  and the  adequacy of
reinsurance  to protect the Company  against  losses;  the  possibility  of more
unfavorable  loss  experience  than  anticipated;  the  possibility  of  general
economic and business  conditions that are less favorable than anticipated;  the
incidence and severity of catastrophes, both natural and man-made; the effect of
changes  in  interest  rates,  the stock  markets  or other  financial  markets;
stronger  than  anticipated  competitive  activity;   unfavorable   legislative,
regulatory or judicial  developments;  the Company's  ability to distribute  its
products through distribution  channels,  both current and future; the uncertain
effects of emerging claim and coverage  issues;  the effect of  assessments  and
other surcharges for guaranty funds and second-injury  funds and other mandatory
pooling  arrangements;  a downgrade in the  Company's  claims-paying,  financial
strength or credit  ratings;  the ability of the Company's  subsidiaries  to pay
dividends to the Company;  and other factors  described in such  forward-looking
statements.

Certain  reclassifications have been made to prior year financial information to
conform to the current year presentation.


- --------------------------------------------------------------------------------
INDEX
- --------------------------------------------------------------------------------


Critical Accounting Policies                                   19
Consolidated Results of Operations: Operating Summary          22
Life                                                           24
Investment Products                                            26
Individual Life                                                26
Group Benefits                                                 27
Corporate Owned Life Insurance ("COLI")                        27
Property & Casualty                                            28
Business Insurance                                             29
Personal Lines                                                 29
Specialty Commercial                                           30
Reinsurance                                                    31
Other Operations (Including Asbestos and
     Environmental Claims)                                     31
Investments                                                    34
Capital Markets Risk Management                                36
Capital Resources and Liquidity                                39
Accounting Standards                                           42

- --------------------------------------------------------------------------------
CRITICAL ACCOUNTING POLICIES
- --------------------------------------------------------------------------------

The  preparation  of  financial   statements,   in  conformity  with  accounting
principles generally accepted in the United States,  requires management to make
estimates  and  assumptions  that  affect  the  reported  amounts  of assets and
liabilities  and disclosure of contingent  assets and liabilities at the date of
the  financial  statements  and the  reported  amounts of revenues  and expenses
during the reporting period. Actual results could differ from those estimates.

The Company  has  identified  the  following  policies  as  critical  accounting
policies  because they involve a higher  degree of judgment.  In applying  these
policies  management  makes  subjective and complex  judgments  that  frequently
require  estimates  about  matters  that  are  inherently  uncertain.   Although
variability  is inherent in these  estimates,  management  believes  the amounts
provided are appropriate based upon the facts available at the time.

DEFERRED ACQUISITION COSTS

LIFE

Policy acquisition  costs, which include  commissions and certain other expenses
that  vary  with and are  primarily  associated  with  acquiring  business,  are
deferred and amortized  over the estimated  lives of the  contracts,  usually 20
years.

Deferred policy  acquisition  costs ("DAC") related to investment  contracts and
universal life-type contracts are deferred and amortized using the retrospective
deposit method.  Under the retrospective  deposit method,  acquisition costs are
amortized in  proportion  to the present  value of expected  gross  profits from

                                     - 19 -


investment,  mortality and expense margins and surrender  charges.  Actual gross
profits vary from management's estimates, resulting in increases or decreases in
the rate of amortization.  Management  periodically  reviews these estimates and
evaluates  the  recoverability  of the  deferred  acquisition  cost asset.  When
appropriate,  management  revises its assumptions on the estimated gross profits
of these contracts and the cumulative amortization for the books of business are
re-estimated  and  adjusted  by a  cumulative  charge or credit to  income.  The
average long-term rate of assumed  investment yield used in estimating  expected
gross profits related to variable annuity and variable life business was 9.0% at
September 30, 2002, and for all other  products  including  fixed  annuities and
other universal  life-type contracts the average assumed investment yield ranged
from 5.0% - 8.5%.

Deferred policy acquisition costs related to traditional  policies are amortized
over the  premium-paying  period of the related  policies in  proportion  to the
ratio of the  present  value of annual  expected  premium  income to the present
value of total  expected  premium  income.  Adjustments  are made  each  year to
recognize  actual  experience as compared to assumed  experience for the current
period.

To date, our experience has generally been comparable to the assumptions used in
determining  DAC  amortization.  However,  if the  Company was to  experience  a
material adverse deviation in certain critical assumptions,  including surrender
rates,  mortality  experience,  or  investment  performance,  there  could  be a
negative effect on the Company's consolidated results of operations or financial
condition.

PROPERTY & CASUALTY

The Property & Casualty  operations  also incur costs related to the acquisition
of new and renewal  insurance  policies.  These costs  include  agent and broker
commissions,  premium taxes and certain other underwriting expenses. These costs
are deferred and amortized over policy terms.  Estimates of the present value of
future revenues,  including net investment income and tax benefits, are compared
to estimates of the present value of future  costs,  including  amortization  of
policy  acquisition  costs, to determine if the deferred  acquisition  costs are
recoverable,  and if not, they are charged to expense. For the third quarter and
nine months ended  September  30, 2002 and 2001 no material  amounts of deferred
acquisition  costs  were  charged  to  expense  based  on the  results  of these
estimates of recoverability.

RESERVES

LIFE

In accordance with applicable  insurance  regulations under which Life operates,
life insurance  subsidiaries of The Hartford  establish and carry as liabilities
actuarially  determined  reserves  which are  calculated to meet The  Hartford's
future  obligations.  Reserves for life insurance and  disability  contracts are
based on actuarially recognized methods using prescribed morbidity and mortality
tables in general use in the United  States,  which are  modified to reflect The
Hartford's actual  experience when  appropriate.  These reserves are computed at
amounts that,  with additions  from  estimated  premiums to be received and with
interest on such reserves  compounded  annually at certain  assumed  rates,  are
expected to be sufficient to meet The  Hartford's  policy  obligations  at their
maturities or in the event of an insured's death. Reserves also include unearned
premiums, premium deposits, claims incurred but not reported ("IBNR") and claims
reported but not yet paid.  Reserves for assumed  reinsurance  are computed in a
manner that is comparable to direct insurance reserves.

The  liability  for  policy  benefits  for  universal  life-type  contracts  and
interest-sensitive  whole life  policies is equal to the balance that accrues to
the benefit of policyholders,  including  credited  interest,  amounts that have
been assessed to compensate the Company for services to be performed over future
periods,  and any amounts  previously  assessed against  policyholders  that are
refundable on termination of the contract.  Certain contracts include provisions
whereby a  guaranteed  minimum  death  benefit is provided in the event that the
contractholder's  account value at death is below the guaranteed value. Although
the Company  reinsures the majority of the death benefit  guarantees  associated
with its in-force block of business,  declines in the equity market may increase
the Company's net exposure to death benefits under these contracts.  The Company
records the death benefit costs, net of reinsurance,  as they are incurred.  For
investment  contracts,  policyholder  liabilities  are equal to the  accumulated
policy account values, which consist of an accumulation of deposit payments plus
credited interest,  less withdrawals and amounts assessed through the end of the
period.  For the Company's group disability  policies,  the level of reserves is
based on a variety of factors including particular diagnoses,  termination rates
and benefit levels.

The  persistency of The  Hartford's  annuity and other  interest-sensitive  life
insurance  reserves is  enhanced by policy  restrictions  on the  withdrawal  of
funds.  Withdrawals in excess of allowable  penalty-free  amounts are assessed a
surrender charge during a penalty period, which is usually at least seven years.
This surrender charge is initially a percentage of either the accumulation value
or considerations  received,  which varies by product,  and generally  decreases
gradually  during the  penalty  period.  Surrender  charges are set at levels to
protect  The  Hartford  from  loss  on  early  terminations  and to  reduce  the
likelihood  of  policyholders  terminating  their  policies  during  periods  of
increasing interest rates,  thereby lengthening the effective duration of policy
liabilities  and improving the Company's  ability to maintain  profitability  on
such policies.

PROPERTY & CASUALTY

The  Hartford  establishes  property  and  casualty  reserves to provide for the
estimated costs of paying claims made by policyholders or against policyholders.
These  reserves  include  estimates  for both claims that have been reported and
those that have been  incurred but not  reported,  and include  estimates of all
expenses  associated with  processing and settling these claims.  Estimating the
ultimate cost of future claims and claim adjustment expenses is an uncertain and
complex process. This estimation process is based largely on the assumption that
past developments are an appropriate  predictor of future events, and involves a
variety  of  actuarial  techniques  that  analyze  experience,  trends and other
relevant  factors.  The  uncertainties  involved with the reserving process have
become  increasingly  unpredictable due to a number of complex factors including
social and economic  trends and changes in the concepts of legal  liability  and
damage awards.  Accordingly,  final claim  settlements may vary from the present
estimates,  particularly  when those  payments may not occur until well into the
future.

                                     - 20 -


The Hartford  continually reviews the adequacy of its estimated claims and claim
adjustment  expense  reserves on an overall basis. As additional  experience and
other relevant data become available,  reserve levels are adjusted  accordingly.
Adjustments  to previously  established  reserves,  if any, are reflected in the
operating  results of the period in which the  adjustment is made. For the third
quarter and nine months ended  September 30, 2002 and 2001 there were no changes
to these reserving  assumptions that had a significant impact on the reserves or
results of operations. In the judgment of management,  all information currently
available has been properly  considered in the reserves  established  for claims
and claim adjustment expenses.

ENVIRONMENTAL & ASBESTOS CLAIMS

The Hartford  continues to receive  claims that assert damages from asbestos and
environmental-related  exposures.  Asbestos claims relate  primarily to injuries
asserted  by those who came in contact  with  asbestos  or  products  containing
asbestos.  Environmental  claims  relate  primarily  to  pollution  and  related
clean-up costs.

The Hartford receives asbestos and environmental claims made pursuant to several
different  categories of insurance coverage.  First, The Hartford wrote policies
as a primary  liability  insurance  carrier.  Second,  The Hartford wrote excess
insurance  policies that provide  additional  coverage for insureds that exhaust
their primary  liability  insurance  coverage.  Third,  The Hartford  acted as a
reinsurer  assuming a portion  of risks  previously  assumed  by other  insurers
writing primary,  excess and reinsurance coverages.  Writers of excess insurance
and  reinsurance  often  receive   information   regarding  potential  exposures
significantly  later than primary  writers  covering the same risk. The Hartford
may experience  more  difficulty and delays in estimating its exposures  arising
from  excess  and  reinsurance  policies  than it does in  estimating  exposures
arising from its activity as a primary insurance writer.

With regard to both environmental and particularly asbestos claims,  uncertainty
exists  which  affects the ability of insurers  and  reinsurers  to estimate the
ultimate reserves necessary for unpaid losses and related  settlement  expenses.
Conventional  reserving  techniques cannot reasonably estimate the ultimate cost
of these claims,  particularly during periods where theories of law are in flux.
As a result of the factors discussed in the following paragraphs,  the degree of
variability of reserve  estimates for these exposures is  significantly  greater
than for other more traditional exposures. In particular,  The Hartford believes
there is a high  degree  of  uncertainty  in the  estimation  of  asbestos  loss
reserves.

In the case of the reserves for asbestos exposures,  factors contributing to the
high degree of uncertainty include inadequate development patterns,  plaintiffs'
expanding  theories of liability,  the risks  inherent in major  litigation  and
inconsistent emerging legal doctrines. There are complex legal issues concerning
the  interpretation  of various  insurance  policy  provisions and whether those
losses  are,  or  were  ever  intended  to  be,  covered.  Courts  have  reached
inconsistent conclusions as to when losses are deemed to have occurred and which
policies provide coverage; what types of losses are covered; whether there is an
insurer obligation to defend;  how policy limits are determined;  whether or not
particular claims are product/completed operation claims subject to an aggregate
limit and how policy  exclusions  and  conditions  are applied and  interpreted.
Furthermore,   insurers  in  general,  including  The  Hartford,  have  recently
experienced an increase in the number of  asbestos-related  claims due to, among
other things, more intensive  advertising by lawyers seeking asbestos claimants,
the increasing focus by plaintiffs on new and previously  peripheral  defendants
and an increase in the number of entities  seeking  bankruptcy  protection  as a
result of asbestos-related  liabilities.  Plaintiffs and insureds have sought to
utilize  bankruptcy  proceedings  to  accelerate  and increase  loss payments by
insurers.  In  addition,  new classes of claims have been  arising  whereby some
asbestos-related  defendants  are asserting that their  asbestos-related  claims
fall within so-called  non-products  liability  coverage  contained within their
policies  rather  than  products   liability   coverage  and  that  the  claimed
non-products  coverage is not subject to any  aggregate  limit.  Recently,  many
insurers,  including, in a limited number of instances,  The Hartford, also have
been sued directly by asbestos  claimants  asserting that insurers had a duty to
protect the public  from the  dangers of  asbestos.  Management  believes  these
issues are not likely to be resolved in the near future.

An adverse  determination  of issues  relating to The  Hartford's  liability for
asbestos claims could have a material  adverse effect on The Hartford's  results
of operations, financial condition and liquidity.

Given the factors and emerging trends described above, The Hartford believes the
actuarial tools and other techniques it employs to estimate the ultimate cost of
paying  claims  for  more  traditional  areas  of  insurance  exposure  are less
effective in estimating the necessary reserves for its asbestos  exposures.  The
Hartford  continually  evaluates new information and new methodologies to use in
evaluating its potential asbestos exposures.  At any time, including the current
reporting  period,  The Hartford may be conducting  one or more  evaluations  of
individual  exposures,  classes of exposures or all of its current and potential
exposures  to  asbestos  claims.  At  any  time  analysis  of  newly  identified
information  or completion  of one or more analyses  could cause The Hartford to
change its  estimates of its asbestos  exposures and the effect of these changes
could be material to the Company's  consolidated operating results and financial
condition in future periods.

INVESTMENTS

The  Hartford's  investments  in both fixed  maturities,  which  include  bonds,
redeemable  preferred stock and commercial paper, and equity  securities,  which
include common and non-redeemable preferred stocks, are classified as "available
for  sale" in  accordance  with  Statement  of  Financial  Accounting  Standards
("SFAS")  No.  115,  "Accounting  for  Certain  Investments  in Debt and  Equity
Securities".  Accordingly,  these  securities are carried at fair value with the
after-tax  difference from amortized cost reflected in stockholders' equity as a
component of accumulated other comprehensive income. Policy loans are carried at
outstanding  balance,  which  approximates  fair value.  Other  invested  assets
consist primarily of limited  partnership  investments that are accounted for by
the equity  method,  except in instances in which the  Company's  interest is so
minor that it exercises  virtually no influence  over  operating  and  financial
policies. In such instances,  the Company applies the cost method of accounting.
The Company's net income from partnerships is included in net investment income.
Other  investments also include mortgage loans at amortized cost and derivatives
at fair value.

                                     - 21 -


The Company's  accounting policy for impairment  recognition requires other than
temporary  impairment  charges to be  recorded  when it is  determined  that the
Company  is unable  to  recover  its cost  basis in the  investment.  Impairment
charges on  investments  are included in net realized  capital gains and losses.
Factors  considered  in  evaluating  whether  a decline  in value is other  than
temporary include: (a) the length of time and the extent to which the fair value
has been less than cost, (b) the financial  condition and near-term prospects of
the  issuer,  and (c) the  intent  and  ability  of the  Company  to retain  the
investment  for a  period  of time  sufficient  to  allow  for  any  anticipated
recovery.  In  addition,  for certain  asset-backed  and other  securities,  the
Company evaluates the future cash flows expected from the securitized  assets in
determining   whether  a  decline  in  fair  value  is  other  than   temporary.
Furthermore,  for  securities  expected  to be  sold,  an other  than  temporary
impairment charge is recognized if the Company does not expect the fair value of
a security to recover to cost or amortized  cost prior to the  expected  date of
sale. Once an impairment charge has been recorded, the Company then continues to
review the other than temporarily impaired securities for appropriate  valuation
on an ongoing basis.

The Company utilizes a variety of derivative instruments, including swaps, caps,
floors,  forwards and exchange  traded futures and options,  in order to achieve
one of four  Company-approved  objectives:  to hedge risk arising from  interest
rate,  price or currency  exchange  rate  volatility;  to manage  liquidity;  to
control  transaction  costs; or to enter into income enhancement and replication
transactions. When derivatives meet specific criteria, they may be designated as
hedges and accounted for as fair value or cash-flow hedges.


- --------------------------------------------------------------------------------
CONSOLIDATED RESULTS OF OPERATIONS: OPERATING SUMMARY
- --------------------------------------------------------------------------------



OPERATING SUMMARY                                                               THIRD QUARTER ENDED            NINE MONTHS ENDED
                                                                                   SEPTEMBER 30,                 SEPTEMBER 30,
                                                                           ---------------------------------------------------------
                                                                                2002           2001           2002           2001
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                                            
TOTAL REVENUES                                                              $    3,961    $    3,722     $   11,746     $   11,291
- ------------------------------------------------------------------------------------------------------------------------------------
NET INCOME (LOSS)                                                           $      265    $     (103)    $      742     $      363
Less:  Cumulative effect of accounting changes, net of tax [1]                      --            --             --            (34)
       Net realized capital losses, after-tax                                     (100)          (51)          (207)           (66)
- ------------------------------------------------------------------------------------------------------------------------------------
OPERATING INCOME (LOSS)                                                     $      365    $      (52)    $      949     $      463
====================================================================================================================================
<FN>
[1]  For the nine months ended  September 30, 2001,  represents  the  cumulative
     impact of the  Company's  adoption of Emerging  Issues Task Force  ("EITF")
     Issue  No.  99-20,  "Recognition  of  Interest  Income  and  Impairment  on
     Purchased  and  Retained  Beneficial  Interests  in  Securitized  Financial
     Assets"  and  SFAS  No.  133,  as  amended,   "Accounting   for  Derivative
     Instruments and Hedging Activities".
</FN>


"Operating income" is defined as after-tax  operational  results  excluding,  as
applicable,  net realized  capital  gains or losses,  the  cumulative  effect of
accounting  changes and  certain  other  items.  Management  believes  that this
performance  measure  delineates  the  results of  operations  of the  Company's
ongoing  businesses  in a manner that allows for a better  understanding  of the
underlying trends in the Company's current business.  However,  operating income
should only be analyzed in conjunction  with, and not in lieu of, net income and
may not be  comparable  to  other  performance  measures  used by the  Company's
competitors.

OPERATING RESULTS

Revenues  for the  third  quarter  and nine  months  ended  September  30,  2002
increased $239, or 6%, and $455, or 4%, respectively,  over the comparable prior
year periods.  Excluding the effects of reinsurance  cessions of $114 related to
September  11,  revenues  increased  $125, or 3%, and $341, or 3%, for the third
quarter and nine months ended September 30, 2002,  respectively,  as compared to
the third quarter and nine months ended  September 30, 2001.  The increases were
related to  continued  new  business  growth in Group  Benefits,  increased  net
investment income in Other Investment  Products and earned premium growth in the
Business Insurance,  Personal Lines and Specialty Commercial segments. Partially
offsetting  the  increased  earned  premiums  were higher net  realized  capital
losses, primarily as a result of write-downs of corporate bonds and asset-backed
securities.

Included in operating  income for the third quarter ended September 30, 2002 are
$76 in Hartford Life, Inc.  ("HLI") tax benefits.  Included in operating  income
for the third  quarter  ended  September  30, 2001 are $130 in HLI tax benefits,
$440 in after-tax losses related to September 11, and $13 in after-tax  goodwill
amortization.  (For further discussion of the HLI tax benefits and the after-tax
goodwill  amortization,  see Note  5(c) and  Note 2,  respectively,  of Notes to
Consolidated Financial  Statements.)  Excluding these effects,  operating income
for the third quarter ended  September 30, 2002  increased  $18, or 7%, over the
comparable prior year period.  This increase was due to  significantly  improved
underwriting  results in the  Specialty  Commercial,  Reinsurance  and  Business
Insurance  segments as well as strong  operating  results  within  Life's  Other
Investment   Products  business  and  the  Group  Benefits  segment.   Partially
offsetting these results was a decrease in Life's  Individual  Annuity operating
income.

Included in operating  income for the nine months ended  September  30, 2002 are
the aforementioned  $76 in HLI tax benefits,  $8 of after-tax benefit related to
the  reduction  of  HLI's  reserves  associated  with  September  11 and  $11 in
after-tax  expenses at HLI related to  litigation  with  Bancorp  Services,  LLC
("Bancorp").  (For further discussion of the Bancorp litigation,  see Note 5 (a)
of Notes to Consolidated Financial Statements.) Included in operating income for
the nine months ended September 30, 2001 are the aforementioned  $130 in HLI tax
benefits, $440 in after-tax losses related to September 11, and $38 in after-tax
goodwill  amortization.  Excluding  these items,  operating  income for the nine
months ended September 30, 2002 increased $65, or 8%, over the comparable  prior
year period.  The increase for the nine months ended September 30, 2002 over the
prior year period was a result of improvements  in  underwriting  results in the
Specialty  Commercial,  Reinsurance and Business  Insurance  segments as well as
increased operating income in Life's Other Investment Products,  Individual Life
and Group Benefits segments.

                                     - 22 -


INCOME TAXES

Excluding  the impacts of  September  11, the HLI tax  benefits and net realized
capital  losses,  the  effective  tax rate for the third quarter and nine months
ended  September 30, 2002 was 18% and 20%,  respectively,  compared with 16% and
19%,  respectively,  for the  comparable  periods in 2001.  The  increase in the
effective tax rates was primarily the result of tax benefits received in 2001 in
connection  with the sales of the  Company's  Spain-based  Hartford  Seguros and
Singapore-based  Hartford Insurance Company (Singapore),  Ltd.  subsidiaries and
the  sale  of the  Company's  ownership  interest  in an  Argentine  subsidiary,
Sudamerica Holding S.A. Tax exempt interest earned on invested assets,  together
with the dividends-received  deduction ("DRD"), were the primary reasons for the
effective tax rates being lower than the 35% U.S. statutory rate.

SEGMENT RESULTS

The  Hartford  is  organized  into two major  operations:  Life and  Property  &
Casualty. Within these operations, The Hartford conducts business principally in
nine  operating  segments.   Additionally,  the  capital  raising  and  purchase
accounting adjustment activities related to the June 27, 2000 acquisition of all
of the outstanding  shares of HLI that the Company did not already own ("The HLI
Repurchase") are included in Corporate.

Life is organized into four reportable operating segments:  Investment Products,
Individual  Life,  Group Benefits and Corporate  Owned Life Insurance  ("COLI").
Life also includes in an Other category its international operations,  which are
primarily  located in Latin  America and Japan,  as well as corporate  items not
directly  allocable to any of its  reportable  operating  segments,  principally
interest expense.

In January 2002,  Property & Casualty integrated its Affinity Personal Lines and
Personal  Insurance  segments,  now  reported  as Personal  Lines.  As a result,
Property & Casualty is now organized into five  reportable  operating  segments:
the North American underwriting segments of Business Insurance,  Personal Lines,
Specialty Commercial and Reinsurance  (collectively,  "North American"); and the
Other  Operations  segment,  which includes  substantially  all of the Company's
asbestos and environmental exposures.

The measure of profit or loss used by The  Hartford's  management  in evaluating
performance  is operating  income,  except for its North  American  underwriting
segments,  which are evaluated by The Hartford's management primarily based upon
underwriting  results.  Underwriting  results  represent  premiums  earned  less
incurred claims, claim adjustment expenses and underwriting expenses.  While not
considered  segments,  the Company also reports and evaluates  operating  income
results for Life,  Property & Casualty and North  American.  Property & Casualty
includes  operating income for North American and the Other Operations  segment.
North American includes the combined  underwriting results of the North American
underwriting segments along with income and expense items not directly allocable
to these segments, such as net investment income.

Certain  transactions  between  segments  occur  during the year that  primarily
relate to tax settlements, insurance coverage, expense reimbursements,  services
provided and capital  contributions.  Certain  reinsurance  stop loss agreements
exist between the segments which specify that one segment will reimburse another
for losses  incurred in excess of a predetermined  limit.  Also, one segment may
purchase  group annuity  contracts  from another to fund pension costs and claim
annuities  to settle  casualty  claims.  In addition to the above  transactions,
certain  intersegment  transactions  occur in Life. These  transactions  include
interest income on allocated  surplus and the allocation of net realized capital
gains and losses  through net  invested  income  utilizing  the  duration of the
segment's investment portfolios.

The  following  is  a  summary  of  North  American   underwriting   results  by
underwriting segment within Property & Casualty.




UNDERWRITING RESULTS (BEFORE-TAX)                                               THIRD QUARTER ENDED            NINE MONTHS ENDED
                                                                                   SEPTEMBER 30,                 SEPTEMBER 30,
                                                                           ---------------------------------------------------------
North American                                                                  2002           2001           2002           2001
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                                            
  Business Insurance                                                        $       21    $        6     $       17     $       (7)
  Personal Lines                                                                   (13)          (17)           (48)           (44)
  Specialty Commercial                                                               3           (18)             1            (56)
  Reinsurance                                                                       (4)          (47)           (17)          (109)
- ------------------------------------------------------------------------------------------------------------------------------------
     Underwriting results excluding September 11                                     7           (76)           (47)          (216)
     September 11                                                                   --          (647)            --           (647)
- ------------------------------------------------------------------------------------------------------------------------------------
     TOTAL NORTH AMERICAN UNDERWRITING RESULTS                              $        7    $     (723)    $      (47)    $     (863)
====================================================================================================================================


                                     - 23 -



The following is a summary of operating income and net income.



OPERATING INCOME (LOSS)                                                         THIRD QUARTER ENDED            NINE MONTHS ENDED
                                                                                   SEPTEMBER 30,                 SEPTEMBER 30,
                                                                            -------------- -------------- -------------- -----------
                                                                                2002           2001           2002           2001
- --------------------------------------------------------------------------- -------------- -------------- -------------- -----------
                                                                                                            
Life
  Investment Products                                                       $      100    $      116     $      335     $      344
  Individual Life                                                                   33            30             99             86
  Group Benefits                                                                    34            26             92             76
  COLI                                                                              10             8             20             27
  Other                                                                             55           102             40             86
- ------------------------------------------------------------------------------------------------------------------------------------
Total Life                                                                         232           282            586            619
Property & Casualty
  North American                                                                   138          (319)           379           (111)
  Other Operations                                                                   1            --              2              2
- ------------------------------------------------------------------------------------------------------------------------------------
Total Property & Casualty                                                          139          (319)           381           (109)
Corporate                                                                           (6)          (15)           (18)           (47)
- ------------------------------------------------------------------------------------------------------------------------------------
  TOTAL OPERATING INCOME (LOSS)                                             $      365    $      (52)    $      949     $      463
====================================================================================================================================




NET INCOME (LOSS)                                                               THIRD QUARTER ENDED            NINE MONTHS ENDED
                                                                                   SEPTEMBER 30,                 SEPTEMBER 30,
                                                                            -------------- -------------- -------------- -----------
                                                                                2002           2001           2002           2001
- --------------------------------------------------------------------------- -------------- -------------- -------------- -----------
                                                                                                            
Life
  Investment Products                                                       $      100    $       116    $      335     $      344
  Individual Life                                                                   33             30            99             86
  Group Benefits                                                                    34             26            92             76
  COLI                                                                              10              8            20             27
  Other                                                                            (16)            70          (114)            17
- ------------------------------------------------------------------------------------------------------------------------------------
Total Life                                                                         161            250           432            550
Property & Casualty
  North American                                                                   119           (339)          347           (146)
  Other Operations                                                                  (9)             1           (19)             6
- ------------------------------------------------------------------------------------------------------------------------------------
Total Property & Casualty                                                          110           (338)          328           (140)
Corporate                                                                           (6)           (15)          (18)           (47)
- ------------------------------------------------------------------------------------------------------------------------------------
  TOTAL NET INCOME (LOSS)                                                   $      265    $      (103)   $      742     $      363
====================================================================================================================================



An  analysis  of the  operating  results  summarized  above is  included  on the
following pages. Investment results are discussed in the Investments section.

- --------------------------------------------------------------------------------
LIFE
- --------------------------------------------------------------------------------



OPERATING SUMMARY                                                               THIRD QUARTER ENDED            NINE MONTHS ENDED
                                                                                   SEPTEMBER 30,                 SEPTEMBER 30,
                                                                            ----------------------------- --------------------------
                                                                                2002           2001           2002           2001
- --------------------------------------------------------------------------- -------------- -------------- -------------- -----------
                                                                                                            
Revenues                                                                    $    1,541    $    1,605     $    4,808     $    4,890
Expenses                                                                         1,380         1,355          4,376          4,314
Cumulative effect of accounting changes, net of tax [1]                             --            --             --            (26)
- ------------------------------------------------------------------------------------------------------------------------------------
  NET INCOME [2], [3]                                                              161           250            432            550
Less:  Cumulative effect of accounting changes, net of tax [1]                      --            --             --            (26)
       Net realized capital losses, after-tax                                      (71)          (32)          (154)           (43)
- ------------------------------------------------------------------------------------------------------------------------------------
  OPERATING INCOME [2] [3]                                                  $      232    $      282     $      586     $      619
====================================================================================================================================
<FN>
[1]  For the nine months ended  September  30, 2001  represents  the  cumulative
     impact of the Company's adoption of EITF Issue No. 99-20 and SFAS No. 133.
[2]  Includes $76 and $130 for the third quarter and nine months ended September
     30, 2002 and 2001, respectively, related to favorable tax items.
[3]  Includes  $20 of  after-tax  losses for the third  quarter  and nine months
     ended September 30, 2001 related to September 11, and an $8 benefit for the
     nine months ended September 30, 2002 due to favorable  development  related
     to September  11.  Additionally,  for the nine months ended  September  30,
     2002, includes $11 after-tax expense related to the Bancorp litigation.
</FN>


Life has the  following  reportable  operating  segments:  Investment  Products,
Individual  Life,  Group  Benefits and COLI.  In addition,  Life  includes in an
"Other" category corporate items not directly allocable to any of its reportable
operating segments,  principally

                                     - 24 -


interest expense, as well as its international  operations,  which are primarily
located in Japan and Latin America.

On April 2, 2001,  The Hartford  acquired the U.S.  individual  life  insurance,
annuity  and mutual  fund  businesses  of  Fortis,  Inc.  (operating  as "Fortis
Financial Group" or "Fortis"). (For further discussion,  see Note 18(a) of Notes
to Consolidated  Financial  Statements  included in The Hartford's  December 31,
2001 Form 10-K Annual Report.)

Revenues  in the Life  operation  decreased  $64, or 4%, and $82, or 2%, for the
third  quarter  and nine months  ended  September  30,  2002,  respectively,  as
compared to the equivalent  periods in 2001. The decreases were primarily driven
by  realized  capital  losses  of $118 and $253 for the third  quarter  and nine
months ended September 30, 2002, respectively,  as compared to capital losses of
$50 and $67 for the equivalent periods in 2001. (See the Investments section for
further  discussion of investment  results and related realized capital losses.)
In addition,  COLI experienced a decline in revenues as a result of the decrease
in leveraged  COLI account values as compared to a year ago.  However,  the Life
operation  experienced  revenue  growth  across  its other  operating  segments.
Revenues  related to the Investment  Products  segment  increased as a result of
continued growth related to its institutional investment product business, which
more  than  offset  the  decline  in  revenues  within  the  individual  annuity
operation.  The individual  annuity operation was impacted by lower assets under
management due to the decline in the equity markets.  The Group Benefits segment
continued to  experience  an increase in revenues as a result of strong sales to
new  customers  and solid  persistency  within the  in-force  block of business.
Additionally,  Individual  Life revenues were higher as the result of the Fortis
acquisition  and  increased  life  insurance  in force for the nine months ended
September 30, 2002.

Expenses  increased $25, or 2%, for the third quarter ended  September 30, 2002,
primarily due to a lower  benefit  recorded  related to favorable  resolution of
DRD-related  tax items as compared to the same period in 2001.  Expenses for the
nine months ended  September 30, 2002  increased  $62, or 1%, as compared to the
equivalent  prior  year  period,  which  was  primarily  driven  by  the  Fortis
acquisition  and the Investment  Products  segment,  principally  related to the
growth in the institutional investment product business and an increase in death
benefits related to the individual annuity  operation,  as a result of the lower
equity  markets.  In addition,  expenses for the nine months ended September 30,
2002  include  $11,  after-tax,  of accrued  expenses  recorded  within the COLI
segment  related to the Bancorp  litigation.  (For a  discussion  of the Bancorp
litigation,  see Note 5(a) of Notes to Consolidated  Financial Statements.) Also
included  in  expenses  for the nine  months  ended  September  30,  2002 was an
after-tax  benefit of $8,  recorded  within  "Other",  associated with favorable
development related to Life's estimated September 11 exposure.

Operating  income  decreased  $50, or 18%, and $33, or 5%, for the third quarter
and nine months ended September 30, 2002, respectively.  Excluding the impact of
September 11 in the third quarter of 2001,  operating  income  decreased $70, or
23%, for the third quarter ended  September 30, 2002.  For the nine months ended
September  30, 2002 Life  recognized  an $8  after-tax  benefit due to favorable
development  related to September  11.  Excluding  the impact of  September  11,
operating  income for the nine months ended September 30, 2002 decreased $61, or
10%. For the third  quarter and nine months  ended  September  30,  2002,  Group
Benefits earnings increased $8, or 31%, and $16, or 21%, respectively. Excluding
the impact of September 11, Group  Benefits  earnings  increased $6, or 21%, and
$14, or 18%,  for the third  quarter and nine months ended  September  30, 2002,
respectively.  The increases were  principally  driven by ongoing premium growth
and stable loss and expense ratios.  Individual  Life earnings  increased $3, or
10%, and $13, or 15%, for the third quarter and nine months ended  September 30,
2002  respectively.  Excluding  the impact of September  11,  Individual  Life's
earnings  remained  consistent  and increased $10, or 11%, for the third quarter
and nine months ended  September 30, 2002,  respectively as the result of higher
fee income from the Fortis acquisition.  COLI earnings increased $2, or 25%, for
the  third  quarter  of 2002  due to lower  death  benefits,  interest  credited
expenses,  and other insurance  expenses,  which more than offset the decline in
revenues discussed above.  Excluding the impact of September 11, COLI's earnings
remained consistent for the third quarter ended September 30, 2002. For the nine
months ended  September 30, 2002,  COLI operating  income  decreased $7, or 26%.
Excluding  the impact of September  11,  COLI's  earnings  decreased $9, or 31%,
primarily  the  result of the charge  associated  with the  Bancorp  litigation.
Operating  income for the Investment  Products segment was down $16, or 14%, and
$9 or 3%, for the third  quarter  and nine  months  ended  September  30,  2002,
respectively,   as  growth  in  the  other   investment   products   businesses,
particularly  institutional  investment  products,  was more than  offset by the
decline in revenues in the individual  annuity  operation,  which was negatively
impacted by the lower equity markets.

                                     - 25 -


- --------------------------------------------------------------------------------
INVESTMENT PRODUCTS
- --------------------------------------------------------------------------------



                                                                             THIRD QUARTER ENDED            NINE MONTHS ENDED
                                                                                SEPTEMBER 30,                 SEPTEMBER 30,
                                                                         ----------------------------- -----------------------------
                                                                             2002           2001           2002           2001
- ------------------------------------------------------------------------ -------------- -------------- -------------- --------------
                                                                                                          
Revenues                                                                 $      637     $      622     $    1,946     $      1,869
Expenses                                                                        537            506          1,611            1,525
- ------------------------------------------------------------------------------------------------------------------------------------
  OPERATING INCOME                                                       $      100     $      116     $      335     $        344
- ------------------------------------------------------------------------------------------------------------------------------------

Individual variable annuity account values                                                             $   59,618     $     68,545
Other individual annuity account values                                                                    10,513            9,421
Other investment products account values                                                                   19,368           17,638
- ------------------------------------------------------------------------------------------------------------------------------------
  TOTAL ACCOUNT VALUES                                                                                     89,499           95,604
Mutual fund assets under management                                                                        14,092           14,380
- ------------------------------------------------------------------------------------------------------------------------------------
  TOTAL INVESTMENT PRODUCTS ASSETS UNDER MANAGEMENT                                                    $  103,591     $    109,984
====================================================================================================================================


Revenues in the Investment  Products  segment  increased $15, or 2%, and $77, or
4%,  for  the  third   quarter  and  nine  months  ended   September  30,  2002,
respectively, primarily driven by growth in the institutional investment product
business,  where related assets under management increased $1.2 billion, or 14%,
to $9.7 billion as of September 30, 2002. The revenue  increase  described above
was  partially  offset by lower fee  income  related to the  individual  annuity
operation as average account values decreased from prior year levels,  primarily
due to the lower equity markets.

Expenses  increased  $31, or 6%, and $86, or 6%, for the third  quarter and nine
months ended September 30, 2002, respectively,  primarily driven by increases in
benefits and claim expenses and operating  expenses as a result of the growth in
the  institutional  investment  products  business  and an increase in the death
benefit costs incurred by the individual annuity  operation,  as a direct result
of the lower equity markets. Partially offsetting these increases were decreases
in amortization of policy  acquisition  costs related to the individual  annuity
business, which declined as a result of lower estimated gross profits, driven by
the decrease in fee income and the increase in death benefit costs.

Operating income decreased $16, or 14%, and $9, or 3%, for the third quarter and
nine months ended September 30, 2002,  respectively.  The growth in revenues was
related to other investment products,  particularly the institutional investment
product  business.  This growth was almost  completely  offset by the decline in
revenues in the individual annuity operation,  which was negatively  impacted by
the lower equity  markets.  Additionally,  increases in the death  benefit costs
incurred by the individual  annuity  operation as the result of the lower equity
markets  contributed  to the  decreased  earnings as compared to the  equivalent
period in 2001.  (For  discussion of the potential  future  financial  statement
impact of continued  declines in the equity  market on the  Investment  Products
segment, see the Capital Markets Risk Management section under "Market Risk".)


- --------------------------------------------------------------------------------
INDIVIDUAL LIFE
- --------------------------------------------------------------------------------



                                                                             THIRD QUARTER ENDED            NINE MONTHS ENDED
                                                                                SEPTEMBER 30,                 SEPTEMBER 30,
                                                                         ----------------------------- -----------------------------
                                                                             2002           2001           2002           2001
- ------------------------------------------------------------------------ -------------- -------------- -------------- --------------
                                                                                                          
Revenues                                                                 $      239     $      236     $      720     $      639
Expenses                                                                        206            206            621            553
- ------------------------------------------------------------------------------------------------------------------------------------
  OPERATING INCOME                                                       $       33     $       30     $       99     $       86
- ------------------------------------------------------------------------------------------------------------------------------------

Variable life account values                                                                           $    3,458     $    3,460
Total account values                                                                                   $    7,360     $    7,322
- ------------------------------------------------------------------------------------------------------------------------------------
Variable life insurance in force                                                                       $   65,797     $   59,466
Total life insurance in force                                                                          $  125,138     $  118,510
====================================================================================================================================


Revenues in the  Individual  Life segment  increased $3, or 1%, and $81, or 13%,
for the third quarter and nine months ended  September  30, 2002,  respectively.
For the third quarter, the revenue growth was primarily driven by an increase in
fee  income as the  result of an  increase  in life  insurance  in force of $6.6
billion, or 6%, as of September 30, 2002 as compared to the equivalent period in
the prior year. The revenue  growth  related to the nine months ended  September
30, 2002 was  attributed to higher fee income and  investment  income related to
the Fortis transaction.

Expenses for the nine months ended  September  30, 2002  increased  $68, or 12%,
compared with the nine months ended  September 30, 2001,  principally  driven by
the growth in the business resulting from the Fortis  acquisition.  In addition,
mortality experience (expressed as death claims as a percentage of net amount at
risk)  for the  nine  months  ended  September  30,  2002  was  higher  than the
comparable prior year period primarily due to a higher than expected  occurrence
of large claims during the first quarter of 2002.

Operating  income  increased  $3, or 10%, and $13, or 15%, for the third quarter
and nine months ended September 30, 2002,

                                     - 26 -


respectively.  Individual  Life  incurred an  after-tax  charge of $3 related to
September 11 in the third  quarter of 2001.  Excluding  this charge,  Individual
Life's earnings remained  consistent for the third quarter of 2002 and increased
$10, or 11%, for the nine months ended  September 30, 2002. The increase for the
nine months ended  September  30, 2002 was due to the  contribution  to earnings
from the Fortis  transaction,  which more than offset the unfavorable  mortality
experience.


- --------------------------------------------------------------------------------
GROUP BENEFITS
- --------------------------------------------------------------------------------



                                                                             THIRD QUARTER ENDED            NINE MONTHS ENDED
                                                                                SEPTEMBER 30,                 SEPTEMBER 30,
                                                                         ----------------------------- -----------------------------
                                                                             2002           2001           2002           2001
- ------------------------------------------------------------------------ -------------- -------------- -------------- --------------
                                                                                                          
Revenues                                                                 $      645     $      617     $    1,943     $    1,871
Expenses                                                                        611            591          1,851          1,795
- ------------------------------------------------------------------------------------------------------------------------------------
  OPERATING INCOME                                                       $       34     $       26     $       92     $       76
====================================================================================================================================


Revenues in the Group Benefits segment increased $28, or 5%, and $72, or 4%, and
excluding buyouts,  increased $22, or 4%, and $126, or 7%, for the third quarter
and nine months ended  September 30, 2002,  respectively.  These  increases were
driven by growth in fully insured ongoing premiums, which increased $63, or 12%,
and $248,  or 17%,  for the third  quarter and nine months ended  September  30,
2002, respectively. The growth in premium revenues was due to steady persistency
and pricing  actions on the  in-force  block of business and strong sales to new
customers.  Offsetting  these  increases  were  decreases  in military  Medicare
supplement  premiums of $43 and $127 for the third quarter and nine months ended
September 30, 2002,  respectively,  resulting from federal legislation effective
in the fourth  quarter  of 2001.  This  legislation  provides  retired  military
officers  age  65  and  older  with  full  medical  insurance  paid  for  by the
government,   eliminating   the  need   for   Medicare   supplement   insurance.
Additionally, premium revenues for the nine months ended September 30, 2002 were
offset by a $54 decrease in total buyouts.  Fully insured  ongoing sales for the
nine months ended  September 30, 2002 were $532, an increase of $108, or 25%, as
compared to the equivalent prior year period.

Expenses increased $20, or 3%, and $56, or 3%, and excluding buyouts,  increased
$14,  or 2%,  and $110,  or 6%,  for the third  quarter  and nine  months  ended
September 30, 2002,  respectively.  The increase in expenses is consistent  with
the growth in revenues described above. Benefits and claims expenses,  excluding
buyouts,  increased  $10, or 2%, and $80, or 6%, for the third  quarter and nine
months ended September 30, 2002, respectively. The segment's loss ratio (defined
as benefits  and claims as a  percentage  of premiums  and other  considerations
excluding  buyouts)  was  approximately  81% and 82% for third  quarter and nine
months ended  September 30, 2002,  respectively,  down slightly from 82% and 83%
for the third quarter and nine months ended  September  30, 2001,  respectively.
Other  insurance  expenses  increased  $2, or 2%, and $27,  or 7%, for the third
quarter and nine months  ended  September  30,  2002,  respectively,  due to the
revenue growth previously  described and continued  investments in the business.
The segment's  expense ratio  (defined as insurance  expenses as a percentage of
premiums and other  considerations  excluding buyouts) was approximately 23% for
both the third quarter and nine months ended  September 30, 2002,  respectively,
and essentially consistent with the prior year periods.

Operating  income  increased  $8, or 31%, and $16, or 21%, for the third quarter
and nine months ended September 30, 2002, respectively.  Group Benefits incurred
an after-tax  charge of $2 related to September 11 in the third quarter of 2001.
Excluding this charge,  earnings  increased $6, or 21%, and $14, or 18%, for the
third quarter and nine months ended September 30, 2002, respectively, due to the
increase in premium  revenue and the continued  focus on maintaining  loss costs
and other expenses as described above.


- --------------------------------------------------------------------------------
CORPORATE OWNED LIFE INSURANCE (COLI)
- --------------------------------------------------------------------------------



                                                                             THIRD QUARTER ENDED            NINE MONTHS ENDED
                                                                                SEPTEMBER 30,                 SEPTEMBER 30,
                                                                         ----------------------------- -----------------------------
                                                                             2002           2001           2002           2001
- ------------------------------------------------------------------------ -------------- -------------- -------------- --------------
                                                                                                          
Revenues                                                                 $      145     $      171     $      451     $      536
Expenses                                                                        135            163            431            509
- ------------------------------------------------------------------------------------------------------------------------------------
  OPERATING INCOME                                                       $       10     $        8     $       20     $       27
- ------------------------------------------------------------------------------------------------------------------------------------

Variable COLI account values                                                                           $   19,298     $   16,915
Leveraged COLI account values                                                                               3,601          4,835
- ------------------------------------------------------------------------------------------------------------------------------------
  TOTAL ACCOUNT VALUES                                                                                 $   22,899     $   21,750
====================================================================================================================================



COLI revenues  decreased $26, or 15%, and $85, or 16%, for the third quarter and
nine months ended September 30, 2002,  respectively,  primarily related to lower
net investment and fee income related to the declining  block of leveraged COLI,
where related  account values  declined by $1.2 billion,  or 26%. Net investment
income  decreased  $21, or 24%, and $59, or 22%, for the third  quarter and nine
months ended September 30, 2002, respectively, while fee income decreased $5, or
6%, and $25, or 10%, over the comparable prior year periods.

Expenses  decreased $28, or 17%, and $78, or 15%, for the third quarter and nine
months ended September 30, 2002,  respectively,  consistent with the decrease in
revenues  described  above.  However,  the  decrease  for the nine months  ended
September 30,

                                     - 27 -


2002 was partially  offset by $11,  after-tax,  in accrued  litigation  expenses
related to the Bancorp dispute. (For a discussion of the Bancorp litigation, see
Note 5(a) of Notes to Consolidated Financial Statements.)

Operating  income in the third quarter  increased $2, or 25%,  compared to prior
year.  COLI  incurred an  after-tax  charge of $2 related to September 11 in the
third  quarter  of  2001.  Excluding  this  charge,   COLI's  earnings  remained
consistent  for the third  quarter  ended  September 30, 2002 as the decrease in
benefits and claims expenses and other insurance expenses offset the decrease in
revenues  discussed  above.  Operating income decreased $7, or 26%, for the nine
months ended  September  30, 2002.  Excluding the impact of September 11, COLI's
earnings  decreased $9, or 31%,  principally  due to the $11  after-tax  expense
accrued in connection with the Bancorp litigation.


- --------------------------------------------------------------------------------
PROPERTY & CASUALTY
- --------------------------------------------------------------------------------



OPERATING SUMMARY                                                            THIRD QUARTER ENDED            NINE MONTHS ENDED
                                                                                SEPTEMBER 30,                 SEPTEMBER 30,
                                                                         ----------------------------- -----------------------------
                                                                             2002           2001           2002           2001
- ------------------------------------------------------------------------ -------------- -------------- -------------- --------------
                                                                                                      
TOTAL REVENUES [1]                                                       $    2,415    $    2,113     $     6,924    $    6,388
- ------------------------------------------------------------------------------------------------------------------------------------
NET INCOME (LOSS) [2]                                                    $      110    $     (338)    $       328    $     (140)
Less:  Cumulative effect of accounting change, net of tax [3]                    --            --              --            (8)
Net realized capital losses, after-tax                                          (29)          (19)            (53)          (23)
- ------------------------------------------------------------------------------------------------------------------------------------
OPERATING INCOME (LOSS) [2]                                              $      139    $     (319)    $       381    $     (109)
====================================================================================================================================
<FN>
[1]  2001 includes  $114 of  reinsurance  cessions  related to September 11.
[2]  2001 includes $420 of after-tax losses related to September 11.
[3]  Represents  the cumulative  impact of the Company's  adoption of EITF Issue
     No. 99-20.
</FN>


Revenues for Property & Casualty  increased  $302, or 14%, for the third quarter
and $536, or 8%, for the nine months ended September 30, 2002, compared with the
same  periods  in 2001.  The  increase  in  revenues  for both  periods  was due
primarily to earned premium growth in the Business Insurance, Personal Lines and
Specialty  Commercial  segments  primarily as a result of price  increases.  New
business  growth and strong premium  renewal  retention also  contributed to the
increase.  The 2001  reinsurance  cessions related to September 11 increased the
third  quarter and nine  months  earned  premium  variances  by $114.  Partially
offsetting  the increase in revenues for both  periods were  additional  capital
losses of $38 and $56, respectively, primarily due to impairments on securities.

Operating  income  increased  $458 for the third  quarter  and $490 for the nine
months ended  September  30, 2002,  as compared to the same prior year  periods.
Excluding  the $420 impact of September 11 in the prior year,  operating  income
increased  $38, or 38%,  and $70, or 23%,  for the third  quarter and nine month
periods,  respectively.  The  increases  for both periods were  primarily due to
strong  earned  pricing  in the  Business  Insurance  and  Specialty  Commercial
segments,  the  impact of  underwriting  initiatives  in  Reinsurance  and lower
catastrophes.  Partially  offsetting  the  improvement  was an increase in other
expenses  primarily as a result of $9 in after-tax  expenses incurred related to
the transfer of the Company's New Jersey  personal lines agency auto business to
Palisades Safety and Insurance Association and Palisades Insurance Co.

Ratios

The following sections discuss the operations of the North American underwriting
segments  for the third  quarter and nine months  ended  September  30, 2002 and
include  various  operating  ratios.  Management  believes that these ratios are
useful in understanding the underlying trends in the Company's current business.
However, these measures should only be used in conjunction with, and not in lieu
of, underwriting income and may not be comparable to other performance  measures
used by the  Company's  competitors.  The  "loss  ratio"  is the ratio of claims
expense (exclusive of claim adjustment  expenses) to earned premiums.  The "loss
adjustment  expense ratio" represents the ratio of claim adjustment  expenses to
earned  premiums.  The  "expense  ratio" is the ratio of  underwriting  expenses
(commissions; taxes, licenses, and fees; as well as other underwriting expenses)
to  written  premiums.  The  "policyholder  dividend  ratio"  is  the  ratio  of
policyholder  dividends to earned  premiums.  The "combined ratio" is the sum of
the loss ratio,  the loss  adjustment  expense ratio,  the expense ratio and the
policyholder dividend ratio.

                                     - 28 -


- --------------------------------------------------------------------------------
BUSINESS INSURANCE
- --------------------------------------------------------------------------------



OPERATING SUMMARY                                                            THIRD QUARTER ENDED            NINE MONTHS ENDED
                                                                                SEPTEMBER 30,                 SEPTEMBER 30,
                                                                         ----------------------------- -----------------------------
                                                                             2002           2001           2002           2001
- ------------------------------------------------------------------------ -------------- -------------- -------------- --------------
                                                                                                       
Written premiums [1]                                                     $      867    $      703     $    2,527      $    2,119
Earned premiums [1]                                                      $      795    $      665     $    2,293      $    1,925
- ------------------------------------------------------------------------------------------------------------------------------------

Underwriting results excluding September 11 [2]                          $       21    $        6     $       17      $       (7)
September 11                                                                     --          (245)            --            (245)
- ------------------------------------------------------------------------------------------------------------------------------------
Underwriting results                                                     $       21    $     (239)    $       17      $     (252)
====================================================================================================================================

Loss ratio [2]                                                                 50.1          52.2           51.6            53.2
Loss adjustment expense ratio [2]                                              11.5          12.1           11.7            12.2
Expense ratio [2]                                                              32.4          32.3           32.0            31.6

Combined ratio excluding September 11 [2] [3]                                  95.6          97.5           96.8            98.3
Combined ratio impact of September 11 [3]                                        --          36.7             --            12.7
Combined ratio [3]                                                             95.6         134.2           96.8           111.0
====================================================================================================================================
<FN>
[1]  2001 includes $15 of reinsurance cessions related to September 11.
[2]  2001 excludes any impacts of September 11.
[3]  Includes  policyholder dividend ratios of 1.6 and 1.0 for the third quarter
     ended  September 30, 2002 and 2001,  respectively,  and 1.5 and 1.3 for the
     nine months ended September 30, 2002 and 2001, respectively.
</FN>


Business  Insurance  written  premiums  increased  $164,  or 23%,  for the third
quarter and $408, or 19%, for the nine months ended September 30, 2002, compared
to the same periods in 2001 due to strong  growth in both small  commercial  and
middle market. Small commercial increased $59, or 16%, for the third quarter and
$169, or 16%, for the nine month period reflecting double-digit price increases,
particularly in the property line of business.  The increase in middle market of
$90, or 25%, for the third  quarter and $224,  or 21%, for the nine month period
was due primarily to double-digit  price  increases as well as continued  strong
new business growth and premium renewal retention. The 2001 reinsurance cessions
related to  September  11 increased  the third  quarter and nine months  premium
variances by $15.

Underwriting results, excluding September 11, improved $15, with a corresponding
1.9 point  decrease in the combined  ratio,  for the third  quarter and improved
$24, with a corresponding 1.5 point decrease in the combined ratio, for the nine
months ended  September 30, 2002, as compared with the same periods in 2001. The
improvement  in  underwriting  results and  combined  ratio for both periods was
primarily due to  double-digit  earned pricing and minimal loss costs.  The loss
ratio  improved 2.1 points and 1.6 points for the third  quarter and nine months
ended  September  30,  2002,  respectively,  compared  with the same  prior year
periods.


- --------------------------------------------------------------------------------
PERSONAL LINES
- --------------------------------------------------------------------------------



OPERATING SUMMARY                                                            THIRD QUARTER ENDED            NINE MONTHS ENDED
                                                                                SEPTEMBER 30,                 SEPTEMBER 30,
                                                                         ----------------------------- -----------------------------
                                                                             2002           2001           2002           2001
- ------------------------------------------------------------------------ -------------- -------------- -------------- --------------
                                                                                                         
Written premiums                                                         $      779    $      742     $    2,294     $    2,147
Earned premiums                                                          $      758    $      694     $    2,218     $    2,040
- ------------------------------------------------------------------------------------------------------------------------------------

Underwriting results excluding September 11 [1]                          $      (13)   $      (17)    $      (48)    $      (44)
September 11                                                                     --            (9)            --             (9)
- ------------------------------------------------------------------------------------------------------------------------------------
Underwriting results                                                     $      (13)   $      (26)    $      (48)    $      (53)
====================================================================================================================================

Loss ratio [1]                                                                 67.0          66.5           66.5           66.3
Loss adjustment expense ratio [1]                                              11.1          11.9           11.7           11.6
Expense ratio [1]                                                              22.2          23.8           23.0           24.1

Combined ratio excluding September 11 [1]                                     100.3         102.2          101.2          102.1
Combined ratio impact of September 11                                            --           1.2             --            0.4
Combined ratio                                                                100.3         103.4          101.2          102.5
====================================================================================================================================
<FN>
[1] 2001 excludes any impacts of September 11.
</FN>



Written  premiums  increased  $37, or 5%, for the third quarter and $147, or 7%,
for the nine months ended  September  30, 2002,  compared to the same periods in
2001,  primarily  driven by growth in AARP,  partially  offset by a reduction in
Standard.  AARP  increased  $53, or 12%, for the third quarter and $171, or 14%,
for the nine months ended  September 30, 2002,  primarily as a result of pricing
increases and continued  steady premium renewal  retention.  Standard  decreased
$15, or 7%, for the third  quarter  and $28,  or 5%, for the nine  months  ended
September  30, 2002,

                                     - 29 -


due primarily to the conversion to six month policies in certain states.

Underwriting results,  excluding the impact of September 11, improved $4 for the
third quarter,  with a  corresponding  1.9 point decrease in the combined ratio.
For the nine month period,  underwriting results declined $4, while the combined
ratio decreased 0.9 points,  excluding  September 11. While  automobile  results
improved for the third quarter and nine month periods due to favorable frequency
loss  costs,  the  line of  business  continues  to be  negatively  impacted  by
automobile  severity  loss  costs as a result of  medical  inflation  and higher
repair  costs.   Despite  an  increase  in  homeowners'   severity  loss  costs,
underwriting  results  for  both  periods  remained  favorable  due to  negative
frequency.  An improvement in the underwriting  expense ratio,  primarily due to
written  pricing  increases and prudent  expense  management,  resulted in a 1.6
point and 1.1 point decrease in the expense ratio for the third quarter and nine
months  ended  September  30, 2002,  respectively,  over  comparable  prior year
periods.

- --------------------------------------------------------------------------------
SPECIALTY COMMERCIAL
- --------------------------------------------------------------------------------



OPERATING SUMMARY                                                            THIRD QUARTER ENDED            NINE MONTHS ENDED
                                                                                SEPTEMBER 30,                 SEPTEMBER 30,
                                                                         ----------------------------- -----------------------------
                                                                             2002           2001           2002           2001
- ------------------------------------------------------------------------ -------------- -------------- -------------- --------------
                                                                                                         
Written premiums [1]                                                     $      383    $      264     $    1,028     $       775
Earned premiums [1]                                                      $      357    $      274     $      870     $       766
- ------------------------------------------------------------------------------------------------------------------------------------

Underwriting results excluding September 11 [2]                          $        3    $      (18)    $        1     $       (56)
September 11                                                                     --          (167)            --            (167)
- ------------------------------------------------------------------------------------------------------------------------------------
Underwriting results                                                     $        3    $     (185)    $        1     $      (223)
- ------------------------------------------------------------------------------------------------------------------------------------

Loss ratio [2]                                                                 57.8          62.7           56.2            60.7
Loss adjustment expense ratio [2]                                              11.4          12.8           12.4            14.0
Expense ratio [2]                                                              28.6          31.8           28.6            31.3

Combined ratio excluding September 11 [2] [3]                                  98.3         107.6           97.9           106.4
Combined ratio impact of September 11 [3]                                        --          61.6             --            22.0
- ------------------------------------------------------------------------------------------------------------------------------------
Combined ratio [3]                                                             98.3         169.2           97.9           128.4
====================================================================================================================================
<FN>
[1]  2001 includes $7 of reinsurance cessions related to September 11.
[2]  2001 excludes any impacts of September 11.
[3]  Includes  policyholder dividend ratios of 0.5 and 0.3 for the third quarter
     ended September 30, 2002 and 2001,  respectively,  and 0.6 and 0.4, for the
     nine months ended September 30, 2002 and 2001, respectively.
</FN>



Specialty  Commercial  written  premiums  increased  $119, or 45%, for the third
quarter and $253, or 33%, for the nine months ended September 30, 2002, compared
with the same prior year periods.  The  improvement  was driven by the Property,
Specialty  Casualty  and  Professional  Liability  lines  of  business.  Written
premiums for Property  grew $33, or 31%, for the third quarter and $102, or 44%,
for the nine months ended September 30, 2002,  compared with the same periods in
2001. Specialty Casualty written premiums grew $44, or 81%, and $83, or 55%, for
the third  quarter and nine month  periods,  respectively.  The written  premium
growth  in both  lines  of  business  was  primarily  due to  significant  price
increases and new business growth reflecting an improving business  environment.
Professional  Liability written premiums grew $22, or 45%, for the third quarter
and $54, or 49%, for the nine months ended September 30, 2002, compared with the
respective prior year periods,  due to significant  price increases and, for the
nine month period, lower premium cessions. Also contributing to the increases in
written  premiums  for the  third  quarter  and  nine  month  periods  was $7 of
reinsurance cessions in the prior year related to September 11.

Underwriting results, excluding September 11, improved $21, with a corresponding
9.3 point decrease in the combined ratio for the third quarter and improved $57,
with a  corresponding  8.5 point  decrease  in the  combined  ratio for the nine
months  ended  September  30, 2002,  as compared  with the same periods in 2001.
Improved  underwriting and combined ratio results for the third quarter and nine
month periods were primarily due to favorable  Property,  Specialty Casualty and
Professional  Liability results. In addition, an improvement in the underwriting
expense ratio,  primarily due to written  pricing  increases and prudent expense
management,  resulted in a 3.2 point and 2.7 point decrease in the expense ratio
for the third quarter and nine months ended  September  30, 2002,  respectively.
For the nine month  period,  lower  catastrophes,  primarily  as a result of the
Seattle  earthquake  in the  first  quarter  of 2001,  also  contributed  to the
improvement in underwriting results.

                                     - 30 -


- --------------------------------------------------------------------------------
REINSURANCE
- --------------------------------------------------------------------------------



OPERATING SUMMARY                                                            THIRD QUARTER ENDED            NINE MONTHS ENDED
                                                                                SEPTEMBER 30,                 SEPTEMBER 30,
                                                                         ----------------------------- -----------------------------
                                                                             2002           2001           2002           2001
- ------------------------------------------------------------------------ -------------- -------------- -------------- --------------
                                                                                                         
Written premiums [1]                                                     $      167    $       89     $      550     $       657
Earned premiums [1]                                                      $      178    $      128     $      521     $       607
- ------------------------------------------------------------------------------------------------------------------------------------

Underwriting results excluding September 11 [2]                          $       (4)   $      (47)    $      (17)    $      (109)
September 11                                                                     --          (226)            --            (226)
- ------------------------------------------------------------------------------------------------------------------------------------
Underwriting results                                                     $       (4)   $     (273)    $      (17)    $      (335)
- ------------------------------------------------------------------------------------------------------------------------------------

Loss ratio [2]                                                                 68.3          83.8           71.0            85.0
Loss adjustment expense ratio [2]                                               6.2           4.7            4.7             3.9
Expense ratio [2]                                                              28.5          33.6           26.2            26.4

Combined ratio excluding September 11 [2]                                     103.1         122.1          101.9           115.3
Combined ratio impact of September 11                                            --         202.7             --            39.2
- ------------------------------------------------------------------------------------------------------------------------------------
Combined ratio                                                                103.1         324.8          101.9           154.5
====================================================================================================================================
<FN>
[1]  2001 includes $92 of reinsurance cessions related to September 11.
[2]  2001 excludes any impacts of September 11.
</FN>


Reinsurance  written  premiums  increased $78, or 88%, for the third quarter and
decreased $107, or 16%, for the nine months ended  September 30, 2002,  compared
to the same periods in 2001.  Excluding $92 of reinsurance  cessions  related to
September 11 in the prior year,  written premiums  decreased $14, or 8%, for the
third  quarter and $199,  or 27%,  for the nine month  period due to the planned
exit from nearly all international lines and a reduction in the Alternative Risk
Transfer  ("ART") line of business  written  premiums.  ART written premiums are
traditionally low in the third quarter,  but decreased $90, or 52%, for the nine
month period due primarily to the expiration of a  non-recurring  loss portfolio
reinsurance contract and the non-renewal of a quota share treaty with one ceding
company.  Excluding  ART  and  international,  third  quarter  written  premiums
increased 10% for the quarter and 2% for the nine month  periods,  due primarily
to  significant  pricing  increases  as a result of  continued  market  firming,
partially  offset by premium  reductions  due to  underwriting  requirements  to
maintain profitability targets.

Underwriting results, excluding September 11, improved $43, with a corresponding
19.0 point  decrease in the  combined  ratio for the third  quarter and improved
$92, with a corresponding 13.4 point decrease in the combined ratio for the nine
months ended  September 30, 2002, as compared with the same periods in 2001. The
improvement  for both  periods was  primarily  due to  underwriting  initiatives
including a shift to excess of loss  policies and  increased  property  business
mix,  as well as the exit from  nearly  all  international  lines and an intense
focus on returns.  For the nine month period,  significantly  lower catastrophes
also contributed to the improvement.


- --------------------------------------------------------------------------------
OTHER OPERATIONS (INCLUDING ASBESTOS AND ENVIRONMENTAL CLAIMS)
- --------------------------------------------------------------------------------



OPERATING SUMMARY                                                            THIRD QUARTER ENDED            NINE MONTHS ENDED
                                                                                SEPTEMBER 30,                 SEPTEMBER 30,
                                                                         ----------------------------- -----------------------------
                                                                             2002           2001           2002           2001
- ------------------------------------------------------------------------ -------------- -------------- -------------- --------------
                                                                                                         
TOTAL REVENUES                                                           $       42    $       38     $      138     $      133
- ------------------------------------------------------------------------------------------------------------------------------------
NET INCOME (LOSS)                                                        $       (9)   $        1     $      (19)    $        6
Less:  Net realized capital gains (losses), after-tax                           (10)            1            (21)             4
- ------------------------------------------------------------------------------------------------------------------------------------
OPERATING INCOME                                                         $        1    $       --     $        2     $        2
====================================================================================================================================



The  Other  Operations  segment  includes  operations  that  are  under a single
management structure,  that was finalized in late 2001 to be responsible for two
related activities. The first activity is the management of certain subsidiaries
and operations of The Hartford that have discontinued writing new business.  The
second is the  management  of claims (and the  associated  reserves)  related to
asbestos and environmental exposures.

The  companies in this segment  which are not writing new business are primarily
focused on  managing  claims,  resolving  disputes  and  collecting  reinsurance
proceeds  related  largely to business  underwritten  and  reinsured in 1985 and
prior  years.  While the  business  that was  written in these units on either a
direct or reinsurance  basis spanned a wide variety of insurance and reinsurance
policies and coverages,  a significant and increasing  proportion of current and
future claims activity  arising from these  businesses  relates to environmental
and, to a greater extent, asbestos exposures. Other Operations also includes the
results   of   The   Hartford's   international   property-casualty   businesses
(substantially  all of  which  were  disposed  of in a  series  of  transactions
concluding  in 2001) and the  international  reinsurance  businesses  of HartRe,
exited  in  the  fourth  quarter  of  2001.  (For  further   discussion  of  the
restructuring, see Note 9 of Notes to Consolidated Financial Statements.)

In 2001, The Hartford consolidated  management and claims handling of all of its
asbestos and  environmental  exposures  under the Other  Operations'  management
structure. This action was

                                     - 31 -


taken to maximize The Hartford's  management  expertise in this area. As part of
this organizational  change, the Company  consolidated  substantially all of its
asbestos and  environmental  loss  reserves  into one legal entity  within Other
Operations  through  intercompany  reinsurance  agreements.   These  reinsurance
agreements  ceded  $602  of the  then-carried  reserves  (net  of  reinsurance),
primarily related to asbestos and  environmental  exposures from 1985 and prior,
from the Specialty Commercial segment to Other Operations.

Discussion of Operations

Revenues  for the third  quarter and nine months ended  September  30, 2002 were
relatively flat compared to the same prior year periods as higher earned premium
was offset by net realized  capital  losses.  The increase in earned premium was
primarily renewal premium from the exited HartRe international  business,  which
was transferred to Other Operations in the first quarter of 2002.

Operating  income also was relatively flat for the third quarter and nine months
ended September 30, 2002 compared to the same prior year periods.

Asbestos and Environmental Claims

The Hartford  continues to receive  claims that assert damages from asbestos and
environmental-related exposures, both of which affect Other Operations. Asbestos
claims relate  primarily to injuries  asserted by those who came in contact with
asbestos or products containing asbestos.  Environmental claims relate primarily
to pollution and related clean-up costs.

The Hartford receives asbestos and environmental claims made pursuant to several
different  categories of insurance coverage.  First, The Hartford wrote policies
as a primary  liability  insurance  carrier.  Second,  The Hartford wrote excess
insurance  policies that provide  additional  coverage for insureds that exhaust
their primary  liability  insurance  coverage.  Third,  The Hartford  acted as a
reinsurer  assuming a portion  of risks  previously  assumed  by other  insurers
writing primary,  excess and reinsurance coverages.  Writers of excess insurance
and  reinsurance  often  receive   information   regarding  potential  exposures
significantly  later than primary  writers  covering the same risk. The Hartford
may experience  more  difficulty and delays in estimating its exposures  arising
from  excess  and  reinsurance  policies  than it does in  estimating  exposures
arising from its activity as a primary insurance writer.

With regard to both environmental and particularly asbestos claims,  uncertainty
exists  which  affects the ability of insurers  and  reinsurers  to estimate the
ultimate reserves necessary for unpaid losses and related  settlement  expenses.
Conventional  reserving  techniques cannot reasonably estimate the ultimate cost
of these claims,  particularly during periods where theories of law are in flux.
As a result of the factors discussed in the following paragraphs,  the degree of
variability of reserve  estimates for these exposures is  significantly  greater
than for other more traditional exposures. In particular,  The Hartford believes
there is a high  degree  of  uncertainty  in the  estimation  of  asbestos  loss
reserves.

In the case of the reserves for asbestos exposures,  factors contributing to the
high degree of uncertainty include inadequate development patterns,  plaintiffs'
expanding  theories of liability,  the risks  inherent in major  litigation  and
inconsistent emerging legal doctrines. There are complex legal issues concerning
the  interpretation  of various  insurance  policy  provisions and whether those
losses  are,  or  were  ever  intended  to  be,  covered.  Courts  have  reached
inconsistent conclusions as to when losses are deemed to have occurred and which
policies provide coverage; what types of losses are covered; whether there is an
insurer obligation to defend;  how policy limits are determined;  whether or not
particular claims are product/completed operation claims subject to an aggregate
limit and how policy  exclusions  and  conditions  are applied and  interpreted.
Furthermore,   insurers  in  general,  including  The  Hartford,  have  recently
experienced an increase in the number of  asbestos-related  claims due to, among
other things, more intensive  advertising by lawyers seeking asbestos claimants,
the increasing focus by plaintiffs on new and previously  peripheral  defendants
and an increase in the number of entities  seeking  bankruptcy  protection  as a
result of asbestos-related  liabilities.  Plaintiffs and insureds have sought to
utilize  bankruptcy  proceedings  to  accelerate  and increase  loss payments by
insurers.  In  addition,  new classes of claims have been  arising  whereby some
asbestos-related  defendants  are asserting that their  asbestos-related  claims
fall within so-called  non-products  liability  coverage  contained within their
policies  rather  than  products   liability   coverage  and  that  the  claimed
non-products  coverage is not subject to any  aggregate  limit.  Recently,  many
insurers,  including, in a limited number of instances,  The Hartford, also have
been sued directly by asbestos  claimants  asserting that insurers had a duty to
protect the public  from the  dangers of  asbestos.  Management  believes  these
issues  are  not  likely  to  be  resolved  in  the  near  future.   An  adverse
determination of issues relating to The Hartford's liability for asbestos claims
could have a material  adverse effect on The  Hartford's  results of operations,
financial condition and liquidity.

Given the factors and emerging trends described above, The Hartford believes the
actuarial tools and other techniques it employs to estimate the ultimate cost of
paying  claims  for  more  traditional  areas  of  insurance  exposure  are less
effective in estimating the necessary reserves for its asbestos  exposures.  The
Hartford  continually  evaluates new information and new methodologies to use in
evaluating its potential asbestos exposures.  At any time, including the current
reporting  period,  The Hartford may be conducting  one or more  evaluations  of
individual  exposures,  classes of exposures or all of its current and potential
exposures  to  asbestos  claims.  At  any  time  analysis  of  newly  identified
information  or completion  of one or more analyses  could cause The Hartford to
change its  estimates of its asbestos  exposures and the effect of these changes
could be material to the Company's  consolidated operating results and financial
condition in future periods.

Reserve Activity

Reserves and reserve  activity in the Other  Operations  segment are categorized
and  reported as either  Asbestos,  Environmental,  or All Other  activity.  The
discussion  below  relates to reserves and reserve  activity,  net of applicable
reinsurance.

Constantly evolving legal theories create significant uncertainties with respect
to what types of claims may ultimately  arise from the generally  older policies
and  liabilities  managed  in  the  Other  Operations  segment.  The  Hartford's
experience  has been that while this group of  policies  has over time  produced
significantly  higher  claims and losses  than were  initially  contemplated  at

                                     - 32 -


inception,  the areas of active claim  activity  have shifted over time based on
changes in plaintiff focus and the overall litigation environment. A significant
portion  of the  claim  reserves  of the Other  Operations  segment  relates  to
exposure to the  insurance  businesses of other  insurers or reinsurers  ("whole
account" exposure). Many of these whole account exposures arise from reinsurance
agreements  previously  written by The Hartford.  The Hartford's net exposure in
these  arrangements has increased for a variety of reasons,  including,  but not
limited to, situations where The Hartford has commuted previous retrocessions of
such business.  Due to the reporting  practices of cedants to their  reinsurers,
determination  of the nature of the  individual  risks  involved  in these whole
account exposures (such as asbestos, environmental, or other exposures) requires
various  assumptions  and  estimates,  which  are  subject  to  variability  and
uncertainty.

The following table presents reserve  activity,  inclusive of estimates for both
reported and incurred but not reported  claims,  net of  reinsurance,  for Other
Operations,  categorized by Asbestos,  Environmental,  and All Other claims, for
the third quarter and nine months ended  September  30, 2002.  Also included are
the remaining Asbestos and Environmental exposures of North American.




                                                          OTHER OPERATIONS
                                                CLAIMS AND CLAIM ADJUSTMENT EXPENSES
- ------------------------------------------------------------------------------------------------------------------------------------
                                                THIRD QUARTER ENDED                                  NINE MONTHS ENDED
                                                 SEPTEMBER 30, 2002                                 SEPTEMBER 30, 2002
                                    ---------------------------------------------     ----------------------------------------------
                                     Asbestos  Environ.   All Other     Total          Asbestos    Environ.    All Other     Total
                                    ---------------------------------------------     ----------------------------------------------
                                                                                                   
Beginning liability - net           $   1,142  $    658  $   1,261    $  3,061        $     616  $    654     $   1,593    $  2,863
Claims and claim adjustment
  expenses incurred                        25        (2)        17          40               58        (7)           80         131
Claims and claim adjustment
  expenses paid                           (34)      (14)       (33)        (81)             (81)      (65)         (128)       (274)
Transfer of HartRe
  International [1]                        --        --         --          --               --        --           300         300
Other [2]                                  --        --         --          --              540        60          (600)         --
- ------------------------------------------------------------------------------------------------------------------------------------
ENDING LIABILITY - NET [3] [4]      $   1,133  $    642  $   1,245    $  3,020        $   1,133  $    642     $   1,245    $  3,020
====================================================================================================================================
<FN>
[1]  Represents  the  January  1, 2002  transfer  of  reserves  from the  exited
     international  reinsurance  business of HartRe from the Reinsurance segment
     to Other Operations.
[2]  The  nature  of these  reallocations  is  described  in the two  paragraphs
     immediately  following this table.
[3]  Ending liabilities include reserves for Asbestos and Environmental reported
     in North American of $11 and $15,  respectively,  as of September 30, 2002;
     $11  and  $16,   respectively  as  of  June  30,  2002;  and  $6  and  $32,
     respectively, as of December 31, 2001.
[4]  Gross of reinsurance,  reserves for Asbestos and Environmental  were $1,804
     and  $743,  respectively,  as of  September  30,  2002;  $1,874  and  $807,
     respectively, as of June 30, 2002; and $1,633 and $919, respectively, as of
     December 31, 2001.
</FN>



During 2001,  the Company  observed a decrease in newly  reported  environmental
claims  as well as  favorable  settlements  with  respect  to  certain  existing
environmental   claims.  Both  observations  were  consistent  with  longer-term
positive  development  trends  for  environmental   liabilities.   In  the  same
timeframe,  consistent  with the reports of other  insurers,  The  Hartford  was
experiencing an increase in the number of new asbestos  claims by  policyholders
not  previously  identified  as  potentially  significant  claimants,  including
installers or handlers of asbestos-containing products. In addition, new classes
of claims were beginning to arise whereby some asbestos-related  defendants were
asserting that their asbestos-related  claims fall within so-called non-products
liability   coverage  contained  within  their  policies  rather  than  products
liability coverage and that the claimed non-products  coverage is not subject to
any  aggregate  limit.  Also,  as previously  noted,  The Hartford  consolidated
management  and  claims  handling  responsibility  of all of  its  asbestos  and
environmental  exposures  within Other  Operations in 2001. Based on a review of
the environmental  claim trends that was completed in the fourth quarter of 2001
under the supervision of the then newly consolidated management structure and in
light of the further  uncertainties  posed by the foregoing asbestos trends, the
Company  reclassified  $100 of  Environmental  reserves to Asbestos  reserves in
2001.

In the second  quarter of 2002,  The  Hartford  completed  a review of its Other
Operations reserves and liabilities then categorized as "All Other". This review
was part of the Company's ongoing monitoring of reserves. The Hartford's primary
records of the reserves and policies managed in the Other Operations segment are
organized by individual insurance contract and by the type of insurance coverage
originally  written.  The review was conducted within the recently  consolidated
asbestos and environmental  management  structure and was largely focused on the
appropriateness  of  the  categorization  of  the  All  Other  reserves,  net of
reinsurance.  In evaluating the  appropriateness  of the categorization of these
net reserves,  management  utilized the best  information  that was available to
ascertain the nature of the underlying  exposures and focused  significantly  on
the reserves attributable to The Hartford's whole account reinsurance, including
those reserves that related to  commutations  of previous  cessions of business.
The review  also  incorporated  the most  current  information  and  payment and
settlement  trends  related  to  latent  exposures  that  are not  asbestos  and
environmental  exposures.  As a result of this review, the Company  reclassified
$600 of reserves from the All Other category, with $540 reclassified to Asbestos
and $60 reclassified to Environmental.  The increase in reserves  categorized as
Environmental of $60 in the second quarter (as contrasted with the $100 decrease
in the fourth quarter of 2001)  occurred  because the reviews in each of the two
periods employed  actuarial  techniques to analyze distinct and  non-overlapping
blocks of reserves and associated exposures.  Facts and circumstances associated
with each block then determined the resulting changes in category.

                                     - 33 -


A  portion  of  the  2002  reclassification   relates  to  re-estimates  of  the
appropriate allocation between Asbestos, Environmental, and All Other categories
of the  aggregate  reserves  (net of  reinsurance)  carried for certain  assumed
reinsurance,  commuted  cessions and  commuted  retrocessions  of whole  account
business.  As part of the  2002  reclassification,  The  Hartford  also  revised
formulas that it will use to allocate  (between the Asbestos,  Environmental and
All Other categories)  future claim payments for which reinsurance  arrangements
were commuted and to allocate claim payments made to effect  commutations.  As a
result of these revisions,  payments  categorized as asbestos and  environmental
exposures will be higher in future  periods than in prior periods.  The Hartford
believes   that  any  percent   increase  in  claim   payments   caused  by  the
reclassification  would be significantly less than the percent increase in total
Asbestos and Environmental reserves.

For the third quarter ended September 30, 2002, favorable pollution  development
in North  American of $2 was offset by unfavorable  incurred  development in the
international  reinsurance  business  of HartRe of $17 as well as $25 of adverse
asbestos development primarily in assumed reinsurance.

Based on currently  known facts and the Company's  methodologies  for estimating
and categorizing  reserves for Other Operations,  The Hartford believes that the
level of  recorded  reserves  for Other  Operations  at  September  30,  2002 is
reasonable and appropriate.  Because of the significant  uncertainties described
in the foregoing paragraphs, principally those related to asbestos, the ultimate
liabilities  may exceed the currently  recorded  reserves.  Any such  additional
liability (or any range of additional  amounts)  cannot be reasonably  estimated
now but  could be  material  to The  Hartford's  future  consolidated  operating
results and financial  condition.  Consistent  with the Company's  long-standing
reserving practices,  The Hartford will continue to regularly review and monitor
these  reserves  and,  where future  circumstances  indicate,  make  appropriate
adjustments to the reserves.


- --------------------------------------------------------------------------------
INVESTMENTS
- --------------------------------------------------------------------------------

Return on invested  assets is an important  element of The Hartford's  financial
results.  Significant  fluctuations  in the fixed income or equity markets could
have a material impact on the Company's  consolidated financial condition or its
results of operations. Additionally, changes in market interest rates may impact
the  period of time over  which  certain  investments,  such as  mortgage-backed
securities,  are  repaid  and  whether  certain  investments  are  called by the
issuers.  Such changes may, in turn,  impact the yield on these  investments and
also may result in  reinvestment of funds received from calls and prepayments at
rates below the average portfolio yield.

Fluctuations  in interest  rates  affect the  Company's  return on, and the fair
value of, fixed maturity  investments,  which  comprised 89% and 86% of the fair
value of its  invested  assets as of  September  30, 2002 and December 31, 2001,
respectively.  Other  events  beyond the  Company's  control  also could  impact
adversely the fair value of these  investments.  For example,  a downgrade of an
issuer's  credit rating or default of payment by an issuer could reduce the fair
value of the investment and the Company's investment return.

A significant  decrease in the fair value of any investment that is deemed other
than  temporary  would  result  in the  Company's  recognition  of a loss in its
consolidated  financial  results prior to the actual sale of the  investment and
may result in the  recognition  of either a gain or an additional  loss upon the
ultimate disposition of the investment.

The Hartford's  investment  portfolios  are divided  between Life and Property &
Casualty.  The  investment  portfolios  are  managed  based  on  the  underlying
characteristics and nature of each operation's respective liabilities and within
established  risk  parameters.  (For a  further  discussion  on  The  Hartford's
approach to managing risks, see the Capital Markets Risk Management section.)

Please refer to the Investments  section of the MD&A in The Hartford's 2001 Form
10-K Annual Report for a description of the Company's investment  objectives and
policies.

LIFE

The following table identifies  invested assets by type held in the Life general
account as of September 30, 2002 and December 31, 2001.





                                                    COMPOSITION OF INVESTED ASSETS
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                 SEPTEMBER 30, 2002            DECEMBER 31, 2001
                                                                               AMOUNT         PERCENT        AMOUNT         PERCENT
                                                                            -------------- -------------- -------------- -----------
                                                                                                                 
Fixed maturities, at fair value                                             $    28,539         85.8%    $    23,301          82.1%
Equity securities, at fair value                                                    374          1.1%            428           1.5%
Policy loans, at outstanding balance                                              2,980          9.0%          3,317          11.7%
Limited partnerships, at fair value                                                 672          2.0%            811           2.9%
Other investments                                                                   687          2.1%            520           1.8%
- ------------------------------------------------------------------------------------------------------------------------------------
  TOTAL INVESTMENTS                                                         $    33,252        100.0%    $    28,377         100.0%
====================================================================================================================================



Fixed maturity investments  increased 22% since December 31, 2001, primarily due
to increased  institutional and retail operating cash flows,  transfers into the
general account from the variable annuity separate  account,  and an increase in
fair value due to a lower interest rate environment. Other investments increased
32% since  December  31, 2001  primarily  due to market  value  appreciation  of
derivative instruments in cash-flow hedging relationships.

The following table identifies fixed maturities by type held in the Life general
account as of September 30, 2002 and December 31, 2001.

                                     - 34 -




                                                       FIXED MATURITIES BY TYPE
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                 SEPTEMBER 30, 2002            DECEMBER 31, 2001
                                                                             FAIR VALUE       PERCENT      FAIR VALUE       PERCENT
                                                                           ---------------------------------------------------------
                                                                                                                 
Corporate                                                                   $    13,713        48.1%     $    11,419         49.0%
Commercial mortgage-backed securities (CMBS)                                      4,073        14.3%           3,029         13.0%
Asset-backed securities (ABS)                                                     3,873        13.6%           3,427         14.7%
Municipal - tax-exempt                                                            2,021         7.1%           1,565          6.7%
Mortgage-backed securities (MBS) - agency                                         1,713         6.0%             981          4.2%
Collateralized mortgage obligations (CMO)                                           816         2.8%             767          3.3%
Government/Government agencies - Foreign                                            524         1.8%             390          1.7%
Government/Government agencies - United States                                      262         0.9%             374          1.6%
Municipal - taxable                                                                  31         0.1%              47          0.2%
Short-term                                                                        1,479         5.2%           1,245          5.3%
Redeemable preferred stock                                                           34         0.1%              57          0.3%
- ------------------------------------------------------------------------------------------------------------------------------------
   TOTAL FIXED MATURITIES                                                   $    28,539       100.0%     $    23,301        100.0%
====================================================================================================================================


INVESTMENT RESULTS

The table below summarizes Life's investment results.


                                                                                THIRD QUARTER ENDED            NINE MONTHS ENDED
                                                                                   SEPTEMBER 30,                 SEPTEMBER 30,
                                                                            ----------------------------- --------------------------
(before-tax)                                                                    2002           2001           2002           2001
- --------------------------------------------------------------------------- -------------- -------------- -------------- -----------
                                                                                                            
Net investment income - excluding policy loan income                        $      401    $      368     $    1,164     $    1,085
Policy loan income                                                                  61            79            196            235
                                                                           ---------------------------------------------------------
Net investment income - total                                               $      462    $      447     $    1,360     $    1,320
Yield on average invested assets [1]                                               6.0%          6.7%           6.1%           7.0%
Net realized capital losses                                                 $     (118)   $      (50)    $     (253)    $      (67)
====================================================================================================================================
<FN>
[1]  Represents annualized net investment income (excluding net realized capital
     gains  (losses))   divided  by  average  invested  assets  at  cost  (fixed
     maturities at amortized cost).
</FN>


For the third quarter and nine months ended  September 30, 2002,  net investment
income,  excluding policy loans,  increased $33, or 9%, and $79, or 7%, compared
to the respective  prior year periods.  The increase was primarily due to income
earned on a higher  invested  asset base  partially  offset by lower  investment
yields.  Invested assets  increased 19% from September 30, 2001 primarily due to
operating  cash flows,  transfers  into the general  account  from the  variable
annuity separate account,  and an increase in fair value due to a lower interest
rate  environment.  Yields on average  invested assets  decreased as a result of
lower rates on new investment purchases and decreased policy loan income.

Net  realized  capital  losses  for the  third  quarter  and nine  months  ended
September 30, 2002 increased $68 and $186 compared to the respective  prior year
periods.  Included in the third quarter and nine months ended September 30, 2002
were  write-downs  for other than temporary  impairments on fixed  maturities of
$118 and $277, respectively.  The third quarter impairments were concentrated in
asset-backed securities principally due to weakness in the airline industry. The
year to date impairment losses were primarily due to write-downs on bonds in the
telecommunications  industry. Also included in the third quarter and nine months
ended September 30, 2002 were  write-downs for other than temporary  impairments
on equity securities of $14.

PROPERTY & CASUALTY

The following table identifies  invested assets by type as of September 30, 2002
and December 31, 2001.




                                                    COMPOSITION OF INVESTED ASSETS
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                 SEPTEMBER 30, 2002            DECEMBER 31, 2001
                                                                               AMOUNT         PERCENT        AMOUNT         PERCENT
                                                                            -------------- -------------- -------------- -----------
                                                                                                                 
Fixed maturities, at fair value                                             $    18,899         93.5%    $    16,742          91.5%
Equity securities, at fair value                                                    611          3.0%            921           5.0%
Limited partnerships, at fair value                                                 412          2.1%            561           3.0%
Other investments                                                                   280          1.4%             85           0.5%
- ------------------------------------------------------------------------------------------------------------------------------------
  TOTAL INVESTMENTS                                                         $    20,202        100.0%    $    18,309         100.0%
====================================================================================================================================



Fixed  maturity  investments  increased 13% since  December 31, 2001, due to the
investment of increased  operating  cash flows and an increase in fair value due
to a lower  interest rate  environment.  Total equity  securities  decreased 34%
since December 31, 2001, due to the  liquidation of foreign equity  holdings and
declines in domestic  equity market  values.  Other  investments  also increased
since December 31, 2001 due to the purchase of a corporate  owned life insurance
contract  and  increased  investment  in mortgage  loans.  The  following  table
identifies  fixed  maturities  by type as of September 30, 2002 and December 31,
2001.

                                     - 35 -





                                                       FIXED MATURITIES BY TYPE
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                 SEPTEMBER 30, 2002            DECEMBER 31, 2001
                                                                             FAIR VALUE       PERCENT      FAIR VALUE       PERCENT
                                                                            -------------- -------------- -------------- -----------
                                                                                                                 
Municipal - tax-exempt                                                      $     8,931        47.2%     $     8,401         50.2%
Corporate                                                                         4,813        25.5%           4,179         25.0%
Commercial mortgage-backed securities (CMBS)                                      1,637         8.7%           1,145          6.8%
Government/Government agencies - Foreign                                            834         4.4%             613          3.6%
Asset-backed securities (ABS)                                                       737         3.9%             717          4.3%
Mortgage-backed securities (MBS) - agency                                           589         3.1%             381          2.3%
Collateralized mortgage obligations (CMO)                                            98         0.5%              97          0.6%
Government/Government agencies - United States                                       66         0.3%             201          1.2%
Municipal - taxable                                                                  52         0.3%              47          0.3%
Short-term                                                                        1,073         5.7%             862          5.1%
Redeemable preferred stock                                                           69         0.4%              99          0.6%
- ------------------------------------------------------------------------------------------------------------------------------------
   TOTAL FIXED MATURITIES                                                   $    18,899       100.0%     $    16,742        100.0%
====================================================================================================================================



INVESTMENT RESULTS

The table below summarizes Property & Casualty's investment results.



                                                                                THIRD QUARTER ENDED            NINE MONTHS ENDED
                                                                                   SEPTEMBER 30,                 SEPTEMBER 30,
                                                                            ----------------------------- --------------------------
                                                                                2002           2001           2002           2001
- --------------------------------------------------------------------------- -------------- -------------- -------------- -----------
                                                                                                            
Net investment income, before-tax                                           $      262    $      263     $      787     $      791
Net investment income, after-tax [1]                                        $      204    $      205     $      612     $      616
                                                                           ---------------------------------------------------------
Yield on average invested assets, before-tax [2]                                   5.6%          6.1%           5.7%           6.2%
Yield on average invested assets, after-tax [1] [2]                                4.4%          4.8%           4.5%           4.8%
Net realized capital losses, before-tax                                     $      (42)   $       (4)    $      (80)    $      (24)
====================================================================================================================================
<FN>
[1]  Due to the significant  holdings in tax-exempt  investments,  after-tax net
     investment income and after-tax yield also are included.
[2]  Represents annualized net investment income (excluding net realized capital
     gains  (losses))   divided  by  average  invested  assets  at  cost  (fixed
     maturities at amortized cost).
</FN>



For the third quarter and nine months ended September 30, 2002, both before- and
after-tax net investment income remained  essentially  unchanged compared to the
same  periods in 2001.  Yields on average  invested  assets  declined due to the
lower interest rate  environment,  offsetting  the impact of increased  invested
assets.

Net  realized  capital  losses  for the  third  quarter  and nine  months  ended
September  30,  2002  increased  $38  and  $56,  respectively,  compared  to the
respective  prior year  periods.  Included in the third  quarter and nine months
ended September 30, 2002 were  write-downs for other than temporary  impairments
on fixed maturities of $35 and $129,  respectively,  and $8 and $32 on equities,
respectively,  partially offset by net realized capital gains on sales of equity
securities.  The fixed maturity  impairment losses primarily reflect weakness in
the telecommunications and airline industries.

CORPORATE

In connection with The HLI Repurchase, the carrying value of the purchased fixed
maturity  investments  was  adjusted to fair market  value as of the date of the
repurchase.  This adjustment was reported in Corporate.  The amortization of the
adjustment to the fixed  maturity  investments'  carrying  values is reported in
Corporate's  net investment  income.  The total amount of  amortization  for the
third  quarter  and  nine  months  ended  September  30,  2002  was $4 and  $13,
respectively,  before-tax.  Also  reported in Corporate as of September 30, 2002
were $647 of proceeds from third quarter Company debt and equity issuances.  The
proceeds are invested in short-term  fixed  maturities  and earned $1 of related
income.


- --------------------------------------------------------------------------------
CAPITAL MARKETS RISK MANAGEMENT
- --------------------------------------------------------------------------------


The Hartford has a disciplined  approach to managing risks  associated  with its
capital markets and asset/liability management activities.  Investment portfolio
management  is organized to focus  investment  management  expertise on specific
classes of investments,  while asset/liability  management is the responsibility
of separate and distinct risk  management  units  supporting Life and Property &
Casualty  operations.  Derivative  instruments  are utilized in compliance  with
established  Company  policy  and  regulatory  requirements  and  are  monitored
internally and reviewed by senior management.

The Company is exposed to two primary sources of investment and  asset/liability
management risk:  credit risk,  relating to the uncertainty  associated with the
ability of an obligor or  counterparty  to make  timely  payments  of  principal
and/or interest,  and market risk, relating to the market price and/or cash flow
variability associated with changes in interest rates, securities prices, market
indices,  yield curves or currency exchange rates. The Company does not hold any
financial instruments purchased for trading purposes.

                                     - 36 -


Please refer to the Capital Markets Risk  Management  section of the MD&A in The
Hartford's  2001 Form 10-K  Annual  Report for a  description  of the  Company's
objectives, policies and strategies.

CREDIT RISK

The Company invests primarily in securities which are rated investment grade and
has established exposure limits, diversification standards and review procedures
for   all   credit   risks   including   borrower,   issuer   or   counterparty.
Creditworthiness  of specific  obligors  is  determined  by an  internal  credit
assessment  and ratings  assigned by  nationally  recognized  ratings  agencies.
Obligor,  asset sector and industry  concentrations  are subject to  established
limits and are  monitored at regular  intervals.  The Hartford is not exposed to
any  credit  concentration  risk of a  single  issuer  greater  than  10% of the
Company's stockholders' equity.

The following  tables  identify  fixed maturity  securities for Life,  including
guaranteed  separate  accounts of $11.1 billion and $9.8 billion as of September
30, 2002 and December 31, 2001, respectively, and Property & Casualty, by credit
quality.  The  ratings  referenced  in the tables are based on the  ratings of a
nationally  recognized rating  organization or, if not rated,  assigned based on
the Company's internal analysis of such securities.

LIFE

As of September 30, 2002 and December 31, 2001, over 95% and 96%,  respectively,
of the fixed  maturity  portfolio  was invested in securities  rated  investment
grade.  While the overall  credit  quality of the fixed  maturity  portfolio has
remained  essentially  unchanged,  the  percentage  of BB & below  holdings  has
increased due to downgraded credit ratings primarily in public corporate bonds.




                                                  FIXED MATURITIES BY CREDIT QUALITY
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                 SEPTEMBER 30, 2002            DECEMBER 31, 2001
                                                                             FAIR VALUE       PERCENT      FAIR VALUE       PERCENT
                                                                            -------------- -------------- -------------- -----------
                                                                                                               
United States Government/Government agencies                                $    3,685         9.3%     $     2,639          8.0%
AAA                                                                              6,736        17.0%           5,070         15.3%
AA                                                                               4,196        10.6%           3,644         11.0%
A                                                                               12,262        30.9%          11,528         34.8%
BBB                                                                              9,205        23.2%           7,644         23.1%
BB & below                                                                       1,791         4.5%           1,148          3.4%
Short-term                                                                       1,766         4.5%           1,470          4.4%
- ------------------------------------------------------------------------------------------------------------------------------------
   TOTAL FIXED MATURITIES                                                   $   39,641       100.0%      $   33,143        100.0%
====================================================================================================================================


PROPERTY & CASUALTY


As of September 30, 2002 and December 31, 2001, over 95% and 94%,  respectively,
of the fixed  maturity  portfolio  was invested in securities  rated  investment
grade.  While the overall  credit  quality of the fixed  maturity  portfolio has
remained essentially unchanged, the percentage of BBB holdings has increased due
to downgraded credit ratings primarily in public corporate bonds.




                                                  FIXED MATURITIES BY CREDIT QUALITY
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                 SEPTEMBER 30, 2002            DECEMBER 31, 2001
                                                                             FAIR VALUE       PERCENT      FAIR VALUE       PERCENT
                                                                            -------------- -------------- -------------- -----------
                                                                                                               
United States Government/Government agencies                                $      713         3.8%     $       639          3.8%
AAA                                                                              7,226        38.2%           6,160         36.8%
AA                                                                               3,432        18.2%           3,126         18.7%
A                                                                                3,257        17.2%           3,193         19.1%
BBB                                                                              2,288        12.1%           1,876         11.2%
BB & below                                                                         910         4.8%             886          5.3%
Short-term                                                                       1,073         5.7%             862          5.1%
- ------------------------------------------------------------------------------------------------------------------------------------
   TOTAL FIXED MATURITIES                                                   $   18,899       100.0%      $   16,742        100.0%
====================================================================================================================================



MARKET RISK

The Hartford has material exposure to both interest rate and equity market risk.
The  Company  analyzes   interest  rate  risk  using  various  models  including
multi-scenario  cash flow  projection  models  that  forecast  cash flows of the
liabilities and their supporting investments, including derivative instruments.

The Company's  Life  operations are  significantly  influenced by changes in the
equity  markets.  Life's  profitability  depends largely on the amount of assets
under management, which is primarily driven by the level of sales, equity market
appreciation  and  depreciation,  and the  persistency  of the in-force block of
business. A prolonged and precipitous decline in the equity markets, as has been
experienced of late, can have a significant impact on the Company's  operations,
as sales of variable  products may decline and surrender  activity may increase,
as customer sentiment towards the equity market turns negative. The lower assets
under management will have a negative impact on the Company's financial results,
primarily  due to lower  fee  income  related  to the  Investment  Products  and
Individual Life segments,  where a heavy concentration of equity linked products
are administered and sold.  Furthermore,  the Company may experience a reduction
in profit  margins if a  significant  portion of the assets held in the variable
annuity separate  accounts move to the general account and the

                                     - 37 -


Company is unable to earn an acceptable investment spread, particularly in light
of  the  low  interest  rate  environment  and  the  presence  of  contractually
guaranteed  minimum interest credited rates, which for the most part are at a 3%
rate. (For further  discussion of the Company's  exposure to interest rate risk,
please refer to the Capital Markets Risk  Management  section of the MD&A in The
Hartford's 2001 Form 10-K Annual Report.)

In  addition,  prolonged  declines in the equity  market may also  decrease  the
Company's  expectations of future gross profits, which are utilized to determine
the amount of DAC to be  amortized  in a given  financial  statement  period.  A
significant  decrease in the Company's  expected gross profits would require the
Company  to  accelerate  the  amount  of DAC  amortization  in a  given  period,
potentially  causing a material  adverse  deviation in that period's net income.
Although an acceleration of DAC amortization would have a negative impact on the
Company's  earnings,  it would not affect the  Company's  cash flow or liquidity
position.

Additionally,  the Investment  Products segment sells variable annuity contracts
that offer various  guaranteed  death  benefits.  For certain  guaranteed  death
benefits,  The Hartford pays the greater of (1) the account value at death;  (2)
the sum of all  premium  payments  less prior  withdrawals;  or (3) the  maximum
anniversary value of the contract,  plus any premium payments since the contract
anniversary,  minus any  withdrawals  following  the contract  anniversary.  The
Company  currently  reinsures  a  significant  portion  of these  death  benefit
guarantees associated with its in-force block of business. The Company currently
records the death  benefit  costs,  net of  reinsurance,  as they are  incurred.
Declines in the equity  market may increase the  Company's net exposure to death
benefits under these contracts.

The Company's total gross exposure (i.e. before reinsurance) to these guaranteed
death benefits as of September 30, 2002 is $25.9  billion.  Due to the fact that
81% of this amount is  reinsured,  the  Company's  net exposure is $4.9 billion.
This amount is often referred to as the net amount at risk. However, the Company
will only incur these  guaranteed  death  benefit  payments in the future if the
policyholder  has an  in-the-money  guaranteed  death  benefit  at their time of
death.  In order to analyze  the total  costs that the  Company may incur in the
future related to these  guaranteed  death  benefits,  the Company  performed an
actuarial  present value  analysis.  This analysis  included  developing a model
utilizing 250 stochastically generated investment performance scenarios and best
estimate  assumptions related to mortality and lapse rates. A range of projected
costs was developed and  discounted  back to the  statement  date  utilizing the
Company's cost of capital, which for this purpose was assumed to be 9.25%. Based
on this analysis,  the Company  estimated that the present value of the retained
death  benefit  costs to be incurred in the future fell within a range of $91 to
$378. This range was calculated utilizing a 95% confidence interval.  The median
of the 250 stochastically generated scenarios was $184.

Furthermore,  the  Company is involved  in  arbitration  with one of its primary
reinsurers  relating to policies with such death benefit guarantees written from
1994 to 1999. The arbitration  involves  alleged  breaches under the reinsurance
treaties.  Although  the Company  believes  that its  position  in this  pending
arbitration  is strong,  an adverse  outcome  could  result in a decrease to the
Company's  statutory  surplus  and capital and  potentially  increase  the death
benefit costs  incurred by the Company in the future.  The  arbitration  hearing
began in October 2002.

DERIVATIVE INSTRUMENTS

The Hartford  utilizes a variety of  derivative  instruments,  including  swaps,
caps,  floors,  forwards and exchange traded futures and options,  in compliance
with Company policy and regulatory  requirements in order to achieve one of four
Company-approved  objectives: to hedge risk arising from interest rate, price or
currency exchange rate volatility;  to manage liquidity;  to control transaction
costs; or to enter into income  enhancement and  replication  transactions.  The
Company does not make a market or trade  derivatives  for the express purpose of
earning  trading  profits.  (For further  discussion  on The  Hartford's  use of
derivative   instruments,   see  Note  3  of  Notes  to  Consolidated  Financial
Statements.)

                                     - 38 -


- --------------------------------------------------------------------------------
CAPITAL RESOURCES AND LIQUIDITY
- --------------------------------------------------------------------------------

Capital resources and liquidity  represent the overall financial strength of The
Hartford and its ability to generate strong cash flows from each of the business
segments  and borrow funds at  competitive  rates to meet  operating  and growth
needs.  The  capital  structure  of The  Hartford  consists  of debt and  equity
summarized as follows:




                                                                                           SEPTEMBER 30, 2002     DECEMBER 31, 2001
- ------------------------------------------------------------------------------------------------------------------------------------
                                                                                                          
Short-term debt                                                                          $           615        $         599
Long-term debt                                                                                     2,595                1,965
Company obligated mandatorily redeemable preferred securities of subsidiary trusts
  holding solely junior subordinated debentures (trust preferred securities)                       1,461                1,412
- ------------------------------------------------------------------------------------------------------------------------------------
       TOTAL DEBT                                                                                  4,671                3,976
       -----------------------------------------------------------------------------------------------------------------------------
Equity excluding unrealized gain on securities and other, net of tax [1]                           9,294                8,344
Unrealized gain on securities and other, net of tax [1]                                            1,649                  669
- ------------------------------------------------------------------------------------------------------------------------------------
       TOTAL STOCKHOLDERS' EQUITY                                                                 10,943                9,013
       -----------------------------------------------------------------------------------------------------------------------------
       TOTAL CAPITALIZATION  [2]                                                         $        13,965        $      12,320
       -----------------------------------------------------------------------------------------------------------------------------
Debt to equity  [2] [3]                                                                               50%                  48%
Debt to capitalization  [2] [3]                                                                       33%                  32%
====================================================================================================================================
<FN>
[1]  Other represents the net gain on cash-flow hedging  instruments as a result
     of the Company's adoption of SFAS No. 133.
[2]  Excludes unrealized gain on securities and other, net of tax.
[3]  Excluding trust preferred securities,  the debt to equity ratio was 35% and
     31% and the debt to  capitalization  ratio was 23% and 21% as of  September
     30, 2002 and December 31, 2001, respectively.
</FN>



CONTRACTUAL OBLIGATIONS AND COMMITMENTS

There have been no significant changes to The Hartford's contractual obligations
and commitments since December 31, 2001.

CAPITALIZATION

The Hartford  endeavors to maintain a capital structure that provides  financial
and operational flexibility to its insurance subsidiaries,  ratings that support
its competitive  position in the financial services marketplace (see the Ratings
section  below  for  further   discussion),   and  strong  shareholder  returns.
Consistent with these objectives,  during the third quarter of 2002, the Company
increased  its  capitalization  by $649  through the  issuance of $330 in common
stock  and $319 in  equity  units.  Proceeds  of $300  were  contributed  to the
property and casualty  insurance  subsidiaries,  while the balance has been held
for  general  corporate   purposes,   which  may  include   additional   capital
contributions to the insurance subsidiaries.

During  the  nine  months  ended  September  30,  2002,  The  Hartford's   total
capitalization,  excluding  unrealized gain on securities and other, net of tax,
increased  by $1,645.  This  increase was a result of the  aforementioned  third
quarter 2002 capital raising activities; the issuance of $298 in senior notes in
August 2002,  the proceeds of which were used to repay senior notes that matured
on November 1, 2002;  earnings;  and stock issued related to stock  compensation
plans. These increases were partially offset by dividends declared.

DEBT

On September 13, 2002 The Hartford issued 6.6 million 6% equity units at a price
of $50.00 per unit and received net proceeds of $319.

Each equity unit offered  initially  consists of a corporate  unit with a stated
amount of $50.00 per unit. Each corporate unit consists of one purchase contract
for the sale of a certain  number of  shares  of the  Company's  stock and fifty
dollars principal amount of senior notes due November 16, 2008.

The  corporate  unit  may be  converted  by the  holder  into  a  treasury  unit
consisting of the purchase contract and a 5% undivided  beneficial interest in a
zero-coupon  U.S.  Treasury  security  with a principal  amount of one  thousand
dollars that matures on November 15, 2006. The holder of an equity unit owns the
underlying  senior notes or treasury  portfolio but has pledged the senior notes
or treasury  portfolio to the Company to secure the holder's  obligations  under
the purchase contract.

The purchase  contract  obligates  the holder to  purchase,  and  obligates  The
Hartford to sell, on November 16, 2006, for fifty dollars,  a variable number of
newly issued common shares of The Hartford.  The number of The Hartford's shares
to be issued will be determined  at the time the purchase  contracts are settled
based upon the then current  applicable  market value of The  Hartford's  common
stock. If the applicable market value of The Hartford's common stock is equal to
or less than $47.25,  then the Company will deliver  1.0582 shares to the holder
of the equity unit,  or an aggregate of 7.0 million  shares.  If the  applicable
market value of The Hartford's common stock is greater than $47.25 but less than
$57.645,  then the  Company  will  deliver  the number of shares  equal to fifty
dollars  divided by the then current  applicable  market value of The Hartford's
common  stock to the holder.  Finally,  if the  applicable  market  value of The
Hartford's  common stock is equal to or greater than  $57.645,  then the Company
will deliver 0.8674 shares to the holder, or an aggregate of 5.7 million shares.
Accordingly, upon settlement of the purchase contracts on November 16, 2006, The
Hartford will receive  proceeds of  approximately  $330 and will deliver between
5.7 million and 7.0 million common shares in the aggregate. The proceeds will be
credited to  stockholders'  equity and  allocated  between the common  stock and
additional  paid-in-capital  accounts. The Hartford will make quarterly contract
adjustment  payments to the equity unit holders at a rate of 1.90% of the stated
amount per year until the purchase contract is settled.

                                     - 39 -


Each corporate unit also includes fifty dollars principal amount of senior notes
that will mature on November  16,  2008.  The  aggregate  maturity  value of the
senior  notes is $330.  The notes are  pledged by the  holders  to secure  their
obligations  under the  purchase  contracts.  The Hartford  will make  quarterly
interest  payments  to the holders of the notes  initially  at an annual rate of
4.10%.  On August 11,  2006,  the notes will be  remarketed.  At that time,  The
Hartford's remarketing agent will have the ability to reset the interest rate on
the notes in order to generate  sufficient  remarketing  proceeds to satisfy the
holder's obligation under the purchase contract. In the event of an unsuccessful
remarketing,  the Company will  exercise its rights as a secured party to obtain
and extinguish the notes.

The total  distributions  payable on the equity  units are at an annual  rate of
6.0%,  consisting of interest (4.10%) and contract  adjustment payments (1.90%).
The corporate  units are listed on the New York Stock  Exchange under the symbol
"HIG PrA".

The present  value of the contract  adjustment  payments of $24 was accrued upon
the issuance of the equity units as a charge to additional  paid-in  capital and
are included in other liabilities in the accompanying consolidated balance sheet
as of September  30,  2002.  Subsequent  contract  adjustment  payments  will be
allocated  between  this  liability  account  and  interest  expense  based on a
constant rate calculation over the life of the transaction.  Additional  paid-in
capital as of September 30, 2002,  also reflected a charge of $9  representing a
portion of the equity unit  issuance  costs that was  allocated  to the purchase
contracts.

The  equity  units  have  been  reflected  in the  diluted  earnings  per  share
calculation using the treasury stock method,  which would be used for the equity
units at any time before the  settlement  of the purchase  contracts.  Under the
treasury stock method,  the number of shares of common stock used in calculating
diluted earnings per share is increased by the excess,  if any, of the number of
shares  issuable upon  settlement of the purchase  contracts  over the number of
shares that could be  purchased  by The  Hartford in the market,  at the average
market price during the period, using the proceeds received upon settlement. The
Company  anticipates  that there will be no dilutive  effect on its earnings per
share related to the equity units, except during periods when the average market
price  of a  share  of  the  Company's  common  stock  is  above  the  threshold
appreciation  price  of  $57.645.  Because  the  average  market  price  of  The
Hartford's  common stock during the quarter ended  September 30, 2002, was below
this  threshold  appreciation  price,  the shares  issuable  under the  purchase
contract  component  of the equity  units have not been  included in the diluted
earnings per share calculation.

On August 29, 2002 The Hartford  issued 4.7% senior notes due  September 1, 2007
and  received   net  proceeds  of  $298.   Interest  on  the  notes  is  payable
semi-annually  on March 1 and  September  1,  commencing  on March 1, 2003.  The
Company  used the  proceeds to repay  senior  notes that  matured on November 1,
2002.

In March 2002,  the Company  borrowed  $16 of  short-term  commercial  notes for
general corporate purposes.

STOCKHOLDERS' EQUITY

Issuance  of  common  stock  -  On  September  13,  2002,  The  Hartford  issued
approximately  7.3 million  shares of common stock  pursuant to an  underwritten
offering at a price of $47.25 per share and received net proceeds of $330.  Also
on  September  13,  2002,  The  Hartford  issued 6.6 million 6% equity units and
received  net  proceeds of $319.  For  further  discussion  of the equity  units
issuance, see the Debt section above.

Increase in authorized  shares - At the Company's annual meeting of shareholders
held on April 18,  2002,  shareholders  approved  an  amendment  to Section  (a)
Article  Fourth of the Amended and  Restated  Certificate  of  Incorporation  to
increase  the  aggregate  authorized  number of shares of common  stock from 400
million to 750 million.

Dividends - On April 18, 2002,  The  Hartford  declared a dividend on its common
stock of $0.26 per share payable on July 1, 2002 to shareholders of record as of
June 3, 2002.

On July 18, 2002, The Hartford  declared a dividend on its common stock of $0.26
per share payable on October 1, 2002 to  shareholders  of record as of September
3, 2002.

On October 24,  2002,  The  Hartford  declared a dividend on its common stock of
$0.27 per share  payable  on  January  2, 2003 to  shareholders  of record as of
December 2, 2002.

Minimum  pension  liability  adjustment  - The  funded  status of the  Company's
pension and  postretirement  plans is  dependent  upon many  factors,  including
returns  on  invested  assets  and the level of market  interest  rates.  Recent
declines  in the  value of  securities  traded in equity  markets  coupled  with
declines in long-term  interest  rates have had a negative  impact on the funded
status  of the  plans.  As a result,  the  Company  expects  to record a minimum
pension  liability  as of December  31, 2002 which would  result in an after-tax
reduction  of  stockholders'  equity of  approximately  $200-$300.  This minimum
pension liability will not affect the Company's results of operations.

CASH FLOWS

                                            NINE MONTHS ENDED
                                              SEPTEMBER 30,
                                        --------------------------
                                            2002         2001
- ------------------------------------------------------------------
Cash provided by operating activities   $     2,092  $     1,059
Cash used for investing activities      $    (5,780) $    (4,081)
Cash provided by financing activities   $     3,740  $     3,120
Cash - end of period                    $       413  $       325
==================================================================

The increase in cash provided by operating  activities  was primarily the result
of higher net income  reported for the nine months ended September 30, 2002 than
for the comparable  prior year period as well as income tax refunds  received in
2002  compared  with  income tax  payments  made in the prior year  period.  The
increase in cash  provided by financing  activities  was primarily the result of
increased  proceeds from  investment  and  universal  life-type  contracts.  The
increase in cash from  financing  activities  accounted  for the majority of the
change in cash for investing  activities.  Operating  cash flows in both periods
have been adequate to meet liquidity requirements.

RATINGS

Ratings are an important factor in establishing the competitive  position in the
insurance and financial services marketplace. There can be no assurance that the
Company's  ratings will  continue for any given period of time or that they will
not be changed. In the event the Company's ratings are downgraded,  the

                                     - 40 -


level of revenues or the persistency of the Company's  business may be adversely
impacted.

The following table summarizes The Hartford's  significant  United States member
companies'  financial ratings from the major independent rating organizations as
of November 12, 2002.


                             A.M.            STANDARD
                             BEST    FITCH   & POOR'S   MOODY'S
- -----------------------------------------------------------------
INSURANCE RATINGS:
  Hartford Fire               A+      AA        AA        Aa3
  Hartford Life Insurance
   Company                    A+      AA        AA        Aa3
  Hartford Life & Accident    A+      AA        AA        Aa3
  Hartford Life & Annuity     A+      AA        AA        Aa3
- -----------------------------------------------------------------
OTHER RATINGS:
  The Hartford Financial
   Services Group, Inc.:
   Senior debt                a+       A        A         A2
   Commercial paper          AMB-1    F-1      A-1        P-1
  Hartford Capital I
   quarterly income
   preferred securities       a-      A-       BBB+       A3
  Hartford Capital III
   trust originated
   preferred securities       a-      A-       BBB+       A3
  Hartford Life, Inc.:
   Senior debt                a+       A        A         A2
   Commercial paper           --      F-1      A-1        P-1
  Hartford Life, Inc.:
   Capital I and II trust
   preferred securities       a-      A-       BBB+       A3
=================================================================

The  agencies  consider  many  factors  in  determining  the final  rating of an
insurance company.  One consideration is the relative level of statutory surplus
necessary to support the business  written.  Statutory  surplus  represents  the
capital  of  the  insurance  company  reported  in  accordance  with  accounting
practices  prescribed by the applicable  state insurance  department.  The table
below sets forth statutory surplus for the Company's insurance companies.

                                         SEPT. 30,     DEC. 31,
                                            2002         2001
- ------------------------------------------------------------------
Life Operations                         $     2,667  $     2,991
Property & Casualty Operations                3,615        3,178
- ------------------------------------------------------------------
TOTAL                                   $     6,282  $     6,169
==================================================================

The decrease in life operations'  surplus is primarily due to the decline in the
equity markets and the difficult  investment  credit cycle.  The increase in the
property and casualty  operations'  surplus is primarily due to the $300 capital
contribution from its parent and statutory net income.

On October  16,  2002,  Standard & Poor's  placed  its  ratings on The  Hartford
Financial  Services  Group,  Inc.  and  related  entities  on credit  watch with
negative  implications,  reflecting  concerns  over the recent  downturn  in the
equity markets and the increasingly competitive environment for spread-based and
equity-linked  retirement and savings products.  In terms of possible  outcomes,
Standard & Poor's stated it does not expect any downgrade to exceed one notch.

On September 19, 2002,  Fitch  Ratings  lowered the ratings of the Hartford Life
Group as part of a  comprehensive  industry  review of all North  American  life
insurance company ratings.  For the Hartford Life Group, Fitch stated the rating
action was driven  primarily  by Fitch's  opinion  that most of the very strong,
publicly owned insurance  organizations are more appropriately rated in the `AA'
rating  category.  Fitch also changed its view on the variable  annuity business
and stated that it believes that the associated risks, mainly variable earnings,
are greater than previously  considered.  Fitch's long-term fixed income ratings
on The Hartford  Financial  Services  Group,  Inc. were also lowered,  while the
affiliated  property  and  casualty  insurer  financial  strength  ratings  were
affirmed. The rating outlooks are stable.

On September 4, 2002, Moody's revised its outlook on The Hartford's debt ratings
to Stable from Negative  citing The  Hartford's  commitment to  maintaining  its
capital  strength  in the  event of a  significant  unforeseen  loss or  adverse
development that would weaken its capital position.

EQUITY MARKETS

For a discussion  of equity  markets  impact to capital and  liquidity,  see the
Capital Markets Risk Management section under "Market Risk".

CONTINGENCIES

Legal proceedings - The Hartford is involved in claims litigation arising in the
ordinary course of business,  both as a liability insurer defending  third-party
claims  brought  against  insureds or as an insurer  defending  coverage  claims
brought  against  it.  The  Hartford  accounts  for such  activity  through  the
establishment of unpaid claim and claim adjustment expense reserves.  Subject to
the discussion of the litigation  involving  MacArthur in Part II, Item 1. Legal
Proceedings and the uncertainties  related to asbestos and environmental  claims
discussed in the MD&A under the caption "Other  Operations,"  management expects
that the ultimate liability, if any, with respect to such ordinary-course claims
litigation,  after  consideration  of provisions  made for potential  losses and
costs of defense, will not be material to the consolidated  financial condition,
results of operations or cash flows of The Hartford.

The  Hartford is also  involved in other kinds of legal  actions,  some of which
assert claims for  substantial  amounts.  These actions  include,  among others,
putative  state and federal class actions  seeking  certification  of a state or
national  class.  Such  putative  class  actions  have  alleged,   for  example,
underpayment  of claims or improper  underwriting  practices in connection  with
various kinds of insurance policies, such as personal and commercial automobile,
premises  liability,  and  inland  marine.  The  Hartford  also is  involved  in
individual actions in which punitive damages are sought, such as claims alleging
bad faith in the  handling of  insurance  claims.  Management  expects  that the
ultimate liability,  if any, with respect to such lawsuits,  after consideration
of  provisions  made for  potential  losses  and costs of  defense,  will not be
material to the consolidated  financial condition of The Hartford.  Nonetheless,
given the large or indeterminate amounts sought in certain of these actions, and
the inherent  unpredictability  of  litigation,  it is possible  that an adverse
outcome in certain  matters could,  from time to time,  have a material  adverse
effect on the  Company's  consolidated  results of  operations  or cash flows in
particular quarterly or annual periods.

Dependence on Certain Third Party  Relationships  - The Company  distributes its
annuity,  life and certain  property and

                                     - 41 -


casualty  insurance  products  through  a  variety  of  distribution   channels,
including broker-dealers,  banks, wholesalers,  its own internal sales force and
other third party organizations.  The Company periodically negotiates provisions
and renewals of these  relationships,  and there can be no  assurance  that such
terms  will  remain  acceptable  to  the  Company  or  such  third  parties.  An
interruption  in the  Company's  continuing  relationship  with certain of these
third  parties  could  materially  affect  the  Company's  ability to market its
products.


- --------------------------------------------------------------------------------
ACCOUNTING STANDARDS
- --------------------------------------------------------------------------------


For a discussion of accounting  standards,  see Note 1 of Notes to  Consolidated
Financial Statements.

ITEM 3.     QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The  information  contained in the Capital  Markets Risk  Management  section of
Management's  Discussion  and  Analysis of  Financial  Condition  and Results of
Operations is incorporated herein by reference.


ITEM 4.                   CONTROLS AND PROCEDURES

EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES

The Company's  principal  executive officer and its principal financial officer,
based on their  evaluation of the Company's  disclosure  controls and procedures
(as defined in Exchange Act Rule 13a-14(c)) as of a date within 90 days prior to
the  filing of this  Quarterly  Report on Form  10-Q,  have  concluded  that the
Company's  disclosure controls and procedures are adequate and effective for the
purposes set forth in the definition thereof in Exchange Act Rule 13a-14(c).

CHANGES IN INTERNAL CONTROLS

There were no significant changes in the Company's internal controls or in other
factors  that  could  significantly   affect  the  Company's  internal  controls
subsequent to the date of their evaluation.


                           PART II. OTHER INFORMATION


ITEM 1.  LEGAL PROCEEDINGS

The Hartford is involved in claims litigation  arising in the ordinary course of
business,  both as a liability  insurer  defending  third-party  claims  brought
against insureds or as an insurer defending  coverage claims brought against it.
The Hartford  accounts for such  activity  through the  establishment  of unpaid
claim and claim adjustment  expense  reserves.  Subject to the discussion of the
litigation  involving  MacArthur  Company and its subsidiary,  Western MacArthur
Company,  both former regional  distributors  of asbestos  products as discussed
below and the  uncertainties  discussed  in Note  5(b) of Notes to  Consolidated
Financial  Statements  under the caption  "Asbestos and  Environmental  Claims,"
management  expects that the ultimate  liability,  if any,  with respect to such
ordinary-course  claims litigation,  after  consideration of provisions made for
potential losses and costs of defense,  will not be material to the consolidated
financial condition, results of operations or cash flows of The Hartford.

The  Hartford is also  involved in other kinds of legal  actions,  some of which
assert claims for  substantial  amounts.  These actions  include,  among others,
putative  state and federal class actions  seeking  certification  of a state or
national  class.  Such  putative  class  actions  have  alleged,   for  example,
underpayment  of claims or improper  underwriting  practices in connection  with
various kinds of insurance policies, such as personal and commercial automobile,
premises  liability,  and  inland  marine.  The  Hartford  also is  involved  in
individual actions in which punitive damages are sought, such as claims alleging
bad faith in the  handling of  insurance  claims.  Management  expects  that the
ultimate liability,  if any, with respect to such lawsuits,  after consideration
of  provisions  made for  potential  losses  and costs of  defense,  will not be
material to the consolidated  financial condition of The Hartford.  Nonetheless,
given the large or indeterminate amounts sought in certain of these actions, and
the inherent  unpredictability  of  litigation,  it is possible  that an adverse
outcome in certain  matters could,  from time to time,  have a material  adverse
effect on the  Company's  consolidated  results of  operations  or cash flows in
particular quarterly or annual periods.

As further  discussed  in the MD&A under the  caption  "Other  Operations,"  The
Hartford  continues to receive  environmental  and asbestos  claims that involve
significant  uncertainty  regarding  policy  coverage  issues.  Regarding  these
claims,   The  Hartford   continually   reviews  its  overall   reserve  levels,
methodologies and reinsurance coverages.

On October 7, 2002, an action was filed in the Superior Court in Alameda County,
California,  against Hartford Accident & Indemnity  Company  ("Hartford A&I"), a
subsidiary of the Company, and two other insurers.  The principal plaintiffs are
MacArthur  Company and its subsidiary,  Western MacArthur  Company,  both former
regional  distributors  of  asbestos  products  (collectively  or  individually,
"MacArthur"). MacArthur seeks a declaration of coverage and damages for asbestos
bodily-injury  claims.  Five  asbestos  claimants  who  allegedly  have obtained
default judgments against MacArthur also are joined as plaintiffs;  they seek to
recover the amount of their default  judgments and additional  damages  directly
from the defendant insurers and assert a right to an accelerated trial.

Hartford A&I issued primary general  liability  policies to MacArthur during the
period  1967-76.  MacArthur  sought  coverage for  asbestos-related  claims from
Hartford A&I under these policies  beginning in 1978.  During the period 1978 to
1987,  Hartford A&I paid out its full aggregate limits under these policies plus
defense  costs.  In 1987,  Hartford A&I notified  MacArthur  that its  available
limits under these policies had been exhausted,  and MacArthur ceased submitting
claims to Hartford A&I under these policies.

                                     - 42 -


On June  3,  2002,  The St.  Paul  Companies,  Inc.  ("St.  Paul")  announced  a
settlement  of a coverage  action  brought by MacArthur  against  United  States
Fidelity and Guaranty  Company  ("USF&G"),  a subsidiary of St. Paul.  Under the
settlement,  St.  Paul  agreed to pay a total of $975 to  resolve  its  asbestos
liability to MacArthur in conjunction  with a proposed  bankruptcy  petition and
pre-packaged plan of reorganization that MacArthur is to file. USF&G provided at
least 12 years of primary general liability  coverage to MacArthur,  but, unlike
Hartford  A&I,  had  denied  coverage  and had  refused  to pay for  defense  or
indemnity.

In its October 7, 2002 complaint,  MacArthur  alleges that it has  approximately
$1.8  billion  of  unpaid  asbestos  liability  judgments  against  it to  date.
MacArthur  seeks  additional  coverage  from  Hartford  A&I on the  theory  that
Hartford A&I has exhausted only its products  aggregate limit of liability,  not
separate limits MacArthur  alleges to be available for  non-products  liability.
The ultimate  amount of MacArthur's  alleged  non-products  asbestos  liability,
including  any  unresolved  current and future  claims,  is  currently  unknown.
MacArthur  indicates in its complaint  that it will seek to have the full amount
of its  current  and future  asbestos  liability  estimated  in its  anticipated
bankruptcy proceeding.  If such an estimation is made, MacArthur intends to seek
a  judgment  against  the  defendants  for the  amount of its  total  liability,
including estimated claims, less the amount ultimately paid by St. Paul.

Hartford A&I intends to defend the  MacArthur  action  vigorously.  Based on the
information  currently  available,   management  believes  that  Hartford  A&I's
liability, if any, to MacArthur will not be finally resolved for at least a year
and most  probably  not for several  years.  In the opinion of  management,  the
ultimate outcome is highly uncertain for many reasons.  It is not yet known, for
example,  in which venue Hartford A&I's  liability,  if any, will be determined;
whether  Hartford A&I's  defenses  based on MacArthur's  long delay in asserting
claims for further coverage will be successful;  how other significant  coverage
defenses  will be  decided;  or the  extent  to which  the  claims  and  default
judgments against MacArthur involve injury outside of the products and completed
operations hazard definitions of the policies. In the opinion of management,  an
adverse outcome could have a material adverse effect on the Company's results of
operations, financial condition and liquidity.

In addition,  on May 14, 2002, The Hartford announced its  participation,  along
with several dozen other insurance  carriers,  in a settlement in principle with
its insured,  PPG  Industries  ("PPG"),  of  litigation  arising  from  asbestos
exposures involving Pittsburgh Corning  Corporation,  which is 50% owned by PPG.
(For  further  discussion,  see Note  5(b) of Notes  to  Consolidated  Financial
Statements.)

On March 15, 2002, a jury in the U.S. District Court for the Eastern District of
Missouri issued a verdict in Bancorp Services,  LLC ("Bancorp") v. Hartford Life
Insurance  Company  ("HLIC"),  et al. in favor of Bancorp in the amount of $118.
The case  involved  claims of  patent  infringement,  misappropriation  of trade
secrets,  and breach of contract  against HLIC and its  affiliate  International
Corporate  Marketing  Group,  Inc.  ("ICMG").  The judge  dismissed  the  patent
infringement  claim on summary judgment.  The jury's award was based on the last
two claims.  On August 28, 2002,  the Court  entered an order  awarding  Bancorp
prejudgment interest on the breach of contract claim in the amount of $16.

HLIC and ICMG have moved the district court for, among other things, judgment as
a matter  of law or a new  trial,  and  intend  to appeal  the  judgment  if the
district  court  does not set it aside or  substantially  reduce  it.  In either
event,  the Company's  management,  based on the opinion of its legal  advisers,
believes  that there is a  substantial  likelihood  that the jury award will not
survive at its current  amount.  Based on the advice of legal counsel  regarding
the potential outcome of this litigation,  the Company recorded an $11 after-tax
charge in the first quarter of 2002 to increase  litigation  reserves associated
with this matter.  Should HLIC and ICMG not succeed in  eliminating  or reducing
the judgment,  a significant  additional expense would be recorded in the future
related to this matter.

The Hartford also is involved in arbitration with one of its primary  reinsurers
relating  to variable  annuity  contracts  with death  benefit  guarantees.  The
arbitration  is  discussed  more  fully in the MD&A under the  caption  "Capital
Markets Risk Management - Market Risk".

ITEM 6.  EXHIBITS AND REPORTS ON FORM 8-K

(a) Exhibits - See Exhibit Index.

(b) Reports on Form 8-K.
    During the quarterly  period ended September 30, 2002, the Company filed the
    following current reports on Form 8-K:

     o    Dated  September  9, 2002,  Item 7,  Financial  Statements,  Pro Forma
          Financial  Information and Exhibits,  to incorporate by reference into
          the Registration  Statement the Underwriting  Agreement  General Terms
          and  Conditions,  dated  September  9,  2002,  including  the  Pricing
          Agreement,  dated  September  9, 2002 by and among the  Company,  BOA,
          Morgan Stanley and Salomon Smith Barney, Inc. ("Salomon Smith Barney")
          for  the  issuance  and  sale  of  the  Company's   Common  Stock;  to
          incorporate   by  reference  into  the   Registration   Statement  the
          Underwriting  Agreement General Terms and Conditions,  dated September
          9, 2002, including the Pricing Agreement,  dated September 9, 2002, by
          and among the Company,  BOA,  Morgan  Stanley and Salomon Smith Barney
          for the issuance and sale of the  Company's  6%  Corporate  Units;  to
          incorporate by reference into the Registration  Statement Supplemental
          Indenture  No.  2,  dated as of  September  13,  2002,  to the  Senior
          Indenture,  dated as of October 20, 1995,  between ITT Hartford Group,
          Inc. and The Chase  Manhattan Bank (National  Association) as Trustee,
          between  the  Company  and  JPMorgan   Chase  Bank,  as  Trustee;   to
          incorporate  into the  Registration  Statement  the Purchase  Contract
          Agreement,  dated as of September  13,  2002,  between the Company and
          JPMorgan Chase Bank, as Purchase  Contract Agent; to incorporate  into
          the Registration Statement the Pledge Agreement, dated as of September
          13, 2002,  among the Company and JPMorgan  Chase Bank,  as  Collateral
          Agent,  Custodial  Agent,  Securities  Intermediary and JPMorgan Chase
          Bank as Purchase  Contract Agent; to incorporate by reference into the
          Registration  Statement  the  Remarketing   Agreement,   dated  as  of
          September  13,  2002 by and  between the  Company,  Morgan  Stanley as
          Remarketing  Agent and JPMorgan Chase Bank as Purchase Contract Agent;
          to  incorporate  by  reference  into the  Registration  Statement  the
          opinion  of  Debevoise  & Plimpton  rendered  in  connection  with the
          issuance and sale of the Company's Common Stock; and to incorporate by
          reference into the Registration

                                     - 43 -


          Statement  the opinion of Debevoise & Plimpton  rendered in connection
          with the issuance and sale of the Company's 6% Corporate Units.
     o    Dated September 9, 2002, Item 5, Other Events, to report the filing of
          an action on September 3, 2002 by Wal-Mart Stores,  Inc.  ("Wal-Mart")
          against  Hartford Life Insurance  Company  ("HLIC") and  International
          Corporate  Marketing  Group,  LLC  ("ICMG"),  each a subsidiary of the
          Company, in the Court of Chancery of the State of Delaware, New Castle
          County,   asserting   claims  arising  from  Wal-Mart's   purchase  of
          corporate-owned  life insurance from HLIC.
     o    Dated  September  6,  2002,  Item 5, Other  Events,  to report a press
          release  issued by the Company on  September  6, 2002  relating to the
          transfer  of  its  New  Jersey  auto   insurance   book  sold  through
          independent  agents to state insurance  carrier  Palisades  Safety and
          Insurance Association and Palisades Insurance Company.
     o    Dated  September  3, 2002,  Item 7,  Financial  Statements,  Pro Forma
          Financial  Information and Exhibits,  to incorporate by reference into
          the Registration  Statement the Underwriting  Agreement  General Terms
          and  Conditions,   dated  August  26,  2002,   including  the  Pricing
          Agreement,  dated August 26, 2002,  by and among the Company,  Bank of
          America  Securities LLC ("BOA") and Morgan Stanley & Co.  Incorporated
          ("Morgan  Stanley"),  for the issuance and sale of the Company's  4.7%
          Senior Notes due September 1, 2007;  and to  incorporate  by reference
          into  the  Registration  Statement  the  opinion  of  Katherine  Vines
          Trumbull.
     o    Dated  August  27,  2002,  Item 7,  Financial  Statements,  Pro  Forma
          Financial  Information and Exhibits,  to incorporate by reference into
          the Company's  Registration Statement on Form S-3 (File No. 333-88762)
          filed with the Securities and Exchange Commission on May 21, 2001 (the
          "Registration  Statement")  the  Computation  of Ratio of  Earnings to
          Fixed Charges.
     o    Dated  August  12,  2002,  Item 7,  Financial  Statements,  Pro  Forma
          Financial  Information  and  Exhibits,  to file the  certification  of
          Ramani Ayer,  Chairman,  President and Chief Executive  Officer of the
          Company with the  Securities and Exchange  Commission  pursuant to the
          Securities and Exchange  Commission's Order of June 27, 2002 requiring
          the filing of sworn  statements,  pursuant to Section  21(a)(1) of the
          Securities   Exchange  Act  of  1934  (the   "Order");   to  file  the
          certification of David M. Johnson,  Executive Vice President and Chief
          Financial  Officer of the Company  with the  Securities  and  Exchange
          Commission  pursuant  to  the  Order;  to  report  the  filing  of the
          certification of Ramani Ayer, Chairman,  President and Chief Executive
          Officer of the Company,  which accompanied the Company's Form 10-Q for
          the quarterly period ended June 30, 2002, pursuant to 18 United States
          Code section 1350, as enacted by section 906 of the Sarbanes-Oxley Act
          of 2002;  and to report  the filing of the  certification  of David M.
          Johnson,  Executive Vice President and Chief Financial  Officer of the
          Company,  which  accompanied the Company's Form 10-Q for the quarterly
          period ended June 30, 2002,  pursuant to 18 United States Code Section
          1350, as enacted by Section 906 of the Sarbanes-Oxley Act of 2002.

                                     - 44 -


                                    SIGNATURE



Pursuant  to the  requirements  of the  Securities  Exchange  Act of  1934,  the
registrant  has duly  caused  this  report  to be  signed  on its  behalf by the
undersigned thereunto duly authorized.



                                     The Hartford Financial Services Group, Inc.
                                     (Registrant)



                                     /s/ Robert J. Price
                                     -------------------------------------------
                                     Robert J. Price
                                     Senior Vice President and Controller





November 13, 2002

                                     - 45 -


                                 CERTIFICATIONS




I, Ramani Ayer, certify that:

1.      I have  reviewed  this  quarterly  report on Form  10-Q of The  Hartford
        Financial Services Group, Inc.;

2.      Based on my knowledge, this quarterly report does not contain any untrue
        statement of a material fact or omit to state a material fact  necessary
        to make the statements made, in light of the  circumstances  under which
        such  statements  were made, not  misleading  with respect to the period
        covered by this quarterly report;

3.      Based on my knowledge,  the financial  statements,  and other  financial
        information  included in this  quarterly  report,  fairly present in all
        material  respects the financial  condition,  results of operations  and
        cash flows of the  registrant  as of, and for, the periods  presented in
        this quarterly report;

4.      The  registrant's  other  certifying  officers and I are responsible for
        establishing  and  maintaining  disclosure  controls and  procedures (as
        defined in Exchange Act Rules 13a-14 and 15d-14) for the  registrant and
        we have:

        a)  designed  such  disclosure  controls and  procedures  to ensure that
            material  information  relating  to the  registrant,  including  its
            consolidated  subsidiaries,  is made  known to us by  others  within
            those  entities,  particularly  during  the  period  in  which  this
            quarterly report is being prepared;

        b)  evaluated the effectiveness of the registrant's  disclosure controls
            and  procedures as of a date within 90 days prior to the filing date
            of this quarterly report (the "Evaluation Date"); and

        c)  presented  in  this  quarterly  report  our  conclusions  about  the
            effectiveness of the disclosure controls and procedures based on our
            evaluation as of the Evaluation Date;

5.      The registrant's other certifying  officers and I have disclosed,  based
        on our most recent  evaluation,  to the  registrant's  auditors  and the
        audit  committee  of the  registrant's  board of  directors  (or persons
        performing the equivalent function):

        a)   all significant deficiencies in the design or operation of internal
             controls which could adversely affect the  registrant's  ability to
             record,  process,  summarize  and  report  financial  data and have
             identified for the registrant's auditors any material weaknesses in
             internal controls; and

        b)   any fraud,  whether or not material,  that  involves  management or
             other  employees  who have a significant  role in the  registrant's
             internal controls; and

6.      The registrant's other certifying  officers and I have indicated in this
        quarterly  report  whether  or not there  were  significant  changes  in
        internal  controls or in other factors that could  significantly  affect
        internal controls  subsequent to the date of our most recent evaluation,
        including any corrective actions with regard to significant deficiencies
        and material weaknesses.

Date:  November 13, 2002

By :     /s/ Ramani Ayer
         -----------------------------------
         Ramani Ayer
         Chairman, President and Chief Executive Officer
         (Signature and Title)

                                     - 46 -


I, David M. Johnson, certify that:

1.      I have  reviewed  this  quarterly  report on Form  10-Q of The  Hartford
        Financial Services Group, Inc.;

2.      Based on my knowledge, this quarterly report does not contain any untrue
        statement of a material fact or omit to state a material fact  necessary
        to make the statements made, in light of the  circumstances  under which
        such  statements  were made, not  misleading  with respect to the period
        covered by this quarterly report;

3.      Based on my knowledge,  the financial  statements,  and other  financial
        information  included in this  quarterly  report,  fairly present in all
        material  respects the financial  condition,  results of operations  and
        cash flows of the  registrant  as of, and for, the periods  presented in
        this quarterly report;

4.      The  registrant's  other  certifying  officers and I are responsible for
        establishing  and  maintaining  disclosure  controls and  procedures (as
        defined in Exchange Act Rules 13a-14 and 15d-14) for the  registrant and
        we have:

        a)   designed  such  disclosure  controls and  procedures to ensure that
             material  information  relating to the  registrant,  including  its
             consolidated  subsidiaries,  is made  known to us by others  within
             those  entities,  particularly  during  the  period  in which  this
             quarterly report is being prepared;

        b)   evaluated the effectiveness of the registrant's disclosure controls
             and procedures as of a date within 90 days prior to the filing date
             of this quarterly report (the "Evaluation Date"); and

        c)   presented  in this  quarterly  report  our  conclusions  about  the
             effectiveness  of the disclosure  controls and procedures  based on
             our evaluation as of the Evaluation Date;

5.      The registrant's other certifying  officers and I have disclosed,  based
        on our most recent  evaluation,  to the  registrant's  auditors  and the
        audit  committee  of the  registrant's  board of  directors  (or persons
        performing the equivalent function):

        a)   all significant deficiencies in the design or operation of internal
             controls which could adversely affect the  registrant's  ability to
             record,  process,  summarize  and  report  financial  data and have
             identified for the registrant's auditors any material weaknesses in
             internal controls; and

        b)   any fraud,  whether or not material,  that  involves  management or
             other  employees  who have a significant  role in the  registrant's
             internal controls; and

6.      The registrant's other certifying  officers and I have indicated in this
        quarterly  report  whether  or not there  were  significant  changes  in
        internal  controls or in other factors that could  significantly  affect
        internal controls  subsequent to the date of our most recent evaluation,
        including any corrective actions with regard to significant deficiencies
        and material weaknesses.

Date:  November 13, 2002

By :     /s/ David M. Johnson
         ------------------------------
         David M. Johnson
         Executive Vice President and Chief Financial Officer
         (Signature and Title)

                                     - 47 -


                   THE HARTFORD FINANCIAL SERVICES GROUP, INC.
                                    FORM 10-Q
                                  EXHIBIT INDEX


         EXHIBIT #

            4.1         Senior Indenture,  dated as of October 20, 1995, between
                        ITT Hartford Group,  Inc. ("ITT Hartford") and The Chase
                        Manhattan   Bank  (National   Association)   as  Trustee
                        (incorporated herein by reference to Exhibit 4.08 to ITT
                        Hartford's Report on Form 8-K, dated November 15, 1995).

            4.2         Supplemental  Indenture  No.1,  dated as of December 27,
                        2000,  to the  Senior  Indenture  filed as  Exhibit  4.1
                        hereto,  between  the  Company  and The Chase  Manhattan
                        Bank,  as Trustee  (incorporated  herein by reference to
                        Exhibit 4.30 to the  Registration  Statement on Form S-3
                        (Registration  No.  333-49666) of the Company,  Hartford
                        Capital III,  Hartford  Capital IV and Hartford  Capital
                        V).

            4.3         Supplemental  Indenture No. 2, dated as of September 13,
                        2002,  to the  Senior  Indenture  filed as  Exhibit  4.1
                        hereto,  between the Company and JPMorgan Chase Bank, as
                        Trustee (incorporated herein by reference to Exhibit 4.1
                        to the  Form 8-K of the  Company,  filed  September  17,
                        2002).

            4.4         Form of Global Security (included in Exhibit 4.3).

            4.5         Purchase Contract  Agreement,  dated as of September 13,
                        2002,  between the Company and JPMorgan  Chase Bank,  as
                        Purchase   Contract   Agent   (incorporated   herein  by
                        reference to Exhibit 4.2 to the Form 8-K of the Company,
                        filed September 17, 2002).

            4.6         Form of Corporate Unit Certificate  (included in Exhibit
                        4.5).

            4.7         Pledge Agreement,  dated as of September 13, 2002, among
                        the  Company and  JPMorgan  Chase  Bank,  as  Collateral
                        Agent,  Custodial  Agent,  Securities  Intermediary  and
                        JPMorgan   Chase  Bank  as   Purchase   Contract   Agent
                        (incorporated  herein by reference to Exhibit 4.3 to the
                        Form 8-K of the Company, filed September 17, 2002).

            4.8         Remarketing  Agreement,  dated as of September 13, 2002,
                        between   the   Company   and   Morgan   Stanley  &  Co.
                        Incorporated,  as Remarketing  Agent, and JPMorgan Chase
                        Bank, as Purchase Contract Agent (incorporated herein by
                        reference to Exhibit 4.4 to the Form 8-K of the Company,
                        filed September 17, 2002).

            4.9         Global   Security   representing   $300,000,000  of  the
                        Company's 4.7% senior notes due September 1, 2007.

            15.1        Accountants' Letter of Awareness


                                     - 48 -