UNITED STATES
                       SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549

                                    FORM 10-K

(Mark One)
|X|   ANNUAL REPORT  PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
      EXCHANGE ACT OF 1934

      For the fiscal year ended December 31, 2003
                                       Or
|_|   TRANSITION REPORT PURSUANT TO SECTION 13 or 15(d) OF THE SECURITIES
      EXCHANGE ACT OF 1934

      For the transition period from         to         .

                        COMMISSION FILE NUMBER 001-31924

                                  NELNET, INC.
             (Exact name of Registrant as specified in its charter)

                NEBRASKA                                 84-0748903
        (State of Incorporation)            (I.R.S. Employer Identification No.)
    121 SOUTH 13TH STREET, SUITE 201                       68508
            LINCOLN, NEBRASKA                            (Zip Code)
(Address of Principal Executive Offices)

       Registrant's telephone number, including area code: (402) 458-2370

           SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT:
                               TITLE OF EACH CLASS
                 Class A Common Stock, Par Value $0.01 per Share

                   NAME OF EACH EXCHANGE ON WHICH REGISTERED:
                             New York Stock Exchange

           SECURITIES REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT:
                                      None

    Indicate  by check mark  whether the  Registrant:  (1) has filed all reports
required to be filed by Section 13 or 15(d) of the  Securities  Exchange  Act of
1934  during  the  preceding  12 months  (or for such  shorter  period  that the
registrant was required to file such reports),  and (2) has been subject to such
filing requirements for the past 90 days. Yes [X] No [ ]

    Indicate by check mark if disclosure of delinquent  filers  pursuant to Item
405 of Regulation S-K is not contained herein, and will not be contained, to the
best of Registrant's  knowledge,  in definitive proxy or information  statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. [ ]

    Indicate by check mark whether the Registrant is an accelerated filer.
                                Yes [   ] No [X]

    The aggregate market value of the  Registrant's  voting common stock held by
non-affiliates of the Registrant  (assuming for the purposes of this calculation
only, that the Registrant's  directors,  executive officers and greater than 10%
shareholders  are  affiliates  of the  Registrant),  based upon the closing sale
price of the Registrant's common stock on February 13, 2004 was $418,219,512.

    As of February 13, 2004,  there were  39,601,834  and  14,023,454  shares of
Class A Common  Stock  and Class B Common  Stock,  par  value  $0.01 per  share,
outstanding respectively.

                       DOCUMENTS INCORPORATED BY REFERENCE

    Portions of the Registrant's  definitive Proxy Statement to be filed for its
2004  Annual  Meeting  of  Stockholders  scheduled  to be held May 27,  2004 are
incorporated by reference into Part III of this Form 10-K.




    This report contains  forward-looking  statements and  information  that are
based on management's current expectations as of the date of this document. When
used in this report, the words "anticipate," "believe," "estimate," "intend" and
"expect"  and similar  expressions  are  intended  to  identify  forward-looking
statements.   These   forward-looking   statements   are   subject   to   risks,
uncertainties,  assumptions  and other factors that may cause the actual results
to  be  materially  different  from  those  reflected  in  such  forward-looking
statements. These factors include, among others, changes in the terms of student
loans and the educational credit marketplace  arising from the implementation of
applicable laws and regulations and from changes in these laws and  regulations,
which may reduce the volume,  average term and costs of yields on student  loans
under the Federal Family  Education Loan Program  ("FFELP" or "FFEL Program") or
result in loans being originated or refinanced  under non-FFELP  programs or may
affect the terms upon which banks and others agree to sell FFELP loans to us. We
could also be affected by changes in the demand for educational  financing or in
financing preferences of lenders,  educational institutions,  students and their
families;   changes  in  the  general  interest  rate  environment  and  in  the
securitization  markets for  education  loans,  which may  increase the costs or
limit the  availability of financings  necessary to initiate,  purchase or carry
education loans; losses from loan defaults;  and changes in prepayment rates and
credit  spreads.  References  to "we,"  "us," "our" and "the  Company"  refer to
Nelnet, Inc. and its subsidiaries.

                                     PART I.

ITEM 1.  BUSINESS

Overview

    We are a vertically  integrated  education finance company,  with over $11.9
billion in total assets as of December  31,  2003,  making us one of the leading
education finance companies in the country.  We are focused on providing quality
products  and  services  to  participants  in  the  education  finance  process.
Headquartered  in Lincoln,  Nebraska,  we  originate,  hold and service  student
loans,  principally  loans originated under the FFEL Program.  We, together with
our branding  partners,  originated and acquired  approximately  $4.3 billion of
student  loans in  2003,  which  includes  $1.2  billion  of  existing  loans we
consolidated  from our own loan  portfolio,  making us a leading  originator and
acquirer of student loans. A detailed description of the FFEL Program appears in
Appendix A to this annual report on Form 10-K (the "Report").

    We offer a broad range of financial services and technology-based  products,
including  student  loan  origination  and lending,  student loan and  guarantee
servicing  and a suite of  software  solutions.  Our  products  are  designed to
simplify the student loan process by automating  financial  aid  delivery,  loan
processing and funds disbursement.  Our infrastructure,  technological expertise
and breadth of product and service offerings connect the key constituents of the
student loan  process,  including  lenders,  financial  aid  officers,  guaranty
agencies, governmental agencies, student and parent borrowers, servicers and the
capital markets, thereby streamlining the education finance process.

    Our business is comprised of four primary product and service offerings:

    o     Asset   management,    including   student   loan   originations   and
          acquisitions. We provide student loan sales, marketing,  originations,
          acquisition  and  portfolio  management.  We own a large  portfolio of
          student   loan   assets   through  a  series  of   education   lending
          subsidiaries.  As of December 31, 2003, our student loan portfolio was
          $10.3 billion,  consisting of over 99% of FFELP loans and less than 1%
          of private loans.  We generate loans owned in special  purpose lending
          facilities through direct origination or through acquisition of loans.
          We generate the majority of our earnings  from the spread  between the
          yield we earn on our student  loan  portfolio  and the cost of funding
          these  loans.  We  also  provide   marketing  and  sales  support  and
          managerial and administrative  support related to our asset generation
          activities,  as well as those  performed for our branding  partners or
          other lenders who sell such loans.

    o     Student loan servicing.  We service our student loan portfolio and the
          portfolios of third  parties.  As of December 31, 2003, we serviced or
          provided  complete  outsourcing of servicing  activities for more than
          $18.7 billion in student loans, including $9.2 billion of loans in our
          own  portfolio.  The  servicing  activities  include loan  origination
          activities,   application   processing,   borrower  updates,   payment
          processing,  claim  processing  and due  diligence  procedures.  These
          activities are performed internally for our own portfolio and generate
          fee revenue when performed for third-party clients.

    o     Guarantee   servicing.   We  provide  servicing  support  to  guaranty
          agencies,    which   includes    system    software,    hardware   and
          telecommunication support, borrower and loan updates, default aversion
          tracking   services,   claim  processing   services  and  post-default
          collection  services.  As of December 31, 2003, we provided  servicing
          support to  agencies  that  guarantee  more than $20  billion of FFELP
          loans. These activities  generate fee revenue in addition to expanding
          our  relationship  with other  participants  in the education  finance
          sector.


                                       2


    o     Servicing  software.   We  provide  student  loan  servicing  software
          internally and to third-party  student loan holders and servicers.  As
          of December 31, 2003,  our software was used to service $46 billion in
          student loans,  which  included $27 billion  serviced by third parties
          using our software.  We earn  software  license and  maintenance  fees
          annually from  third-party  clients for use of this software.  We also
          provide computer consulting, custom software applications and customer
          service support.

    In accordance with accounting  principles  generally  accepted in the United
States,  our asset  management and student loan servicing  offerings  constitute
reportable  operating  segments.  Our guarantee servicing and servicing software
offerings are operating  segments that do not meet the quantitative  thresholds,
and,  therefore,  are included as other segments that do not meet the reportable
segment  criteria.  In 2003,  our asset  management,  student loan servicing and
other segments  generated  61.8%,  27.3% and 10.9%,  respectively,  of our total
segment revenues  (excluding  intersegment  revenue) and 72.7%,  23.3% and 4.0%,
respectively, of our segment net income. For additional information, see note 18
of the notes to the consolidated financial statements.

    Our earnings and  earnings  growth are directly  affected by the size of our
portfolio of student loans, the interest rate  characteristics of our portfolio,
the costs  associated  with  financing  and managing our portfolio and the costs
associated  with  origination  and  acquisition  of  the  student  loans  in the
portfolio.  We generate the majority of our earnings from the spread between the
yield we receive on our student  loan  portfolio  and the cost of funding  these
loans. While the spread may vary due to fluctuations in interest rates,  special
allowance  payments from the federal government ensure that we receive a minimum
yield on our student  loans,  so long as certain  requirements  are met. We also
earn fees from student loan and guarantee  servicing and licensing fees from our
servicing  software.  Earnings  growth is primarily  driven by the growth in the
student  loan  portfolio  and  growth  in  our  fee-based  product  and  service
offerings,  coupled with  cost-effective  financing and expense  management.  In
2003, we generated net interest  income of $178.6  million,  total other income,
including  loan  servicing  income,  of $117.5  million  and net income of $27.1
million.  Our earnings in 2003  included  $12.8 million of  variable-rate  floor
income and a mark-to-market loss on derivative  instruments of $1.2 million. Our
operating  expenses in 2003 included $12.8 million of amortization of intangible
assets resulting from  acquisitions  prior to 2003, of which $6.7 million is not
deductible for federal income tax purposes.

    As of December 31, 2003, over 99% of the student loans in our portfolio were
FFELP loans,  as opposed to the less than 1% of private  loans in our  portfolio
that did not carry federal guarantees. At least 98% of the principal and accrued
interest of FFELP loans is guaranteed by the federal  government,  provided that
we meet certain procedures and standards  specified in the Higher Education Act.
We believe we are in material  compliance  with the  procedures and standards as
required in the Higher Education Act. FFELP loans originated prior to October 1,
1993 carry a 100% guarantee on the principal  amount and accrued  interest,  and
FFELP loans  originated  after that date are guaranteed for 98% of the principal
amount and  accrued  interest.  As a result,  holders  of FFELP loan  portfolios
historically have experienced minimal losses net of the guarantee.  Our net loan
losses on FFELP  loans in 2003 were  approximately  $3.5  million,  or less than
0.04% of our average FFELP loan portfolio.

Our History

    We have a 26-year  history  dating back to the  formation of UNIPAC  Service
Corporation  in 1978.  UNIPAC was formed to service loans for Union Bank & Trust
Company, or Union Bank, of Lincoln,  Nebraska and Packers Service Corporation of
Omaha,  Nebraska.  It grew its  third-party  student loan servicing  business to
approximately $9.7 billion in loans in 2000, when it was merged with Nelnet. Our
immediate  predecessor was formed in 1996 as a student loan acquisition company,
and,  prior to the merger,  it had built its student  loan  portfolio  through a
series of spot  portfolio  acquisitions  and later through  student loan company
acquisitions.

    In 2000, we decided to create a vertically integrated platform that would be
able to compete in each sector of the student loan industry.  Over the past four
years we have acquired several education finance services companies, including a
student loan secondary market company. In addition,  in August 2003, we acquired
a securities company that provides us with broker-dealer  services in connection
with our  asset-backed  securitizations  and in January  2004, we acquired a 50%
ownership  interest  in a  collection  firm  specializing  in past due debts for
higher education companies.

    We  executed  these  acquisitions  to  complete  our  effort  to  vertically
integrate  and  add  geographic  diversity  and  operational  expertise  to  our
education finance platform.  Historically, we have successfully integrated these
companies into the Nelnet platform, and they have increased our profitability as
a result.  We now believe that we have all of the key components of our vertical
integration  strategy.  Going forward, we intend to focus principally on organic
growth  while  opportunistically  making  company  and  student  loan  portfolio
acquisitions.

Product and Service Offerings

Asset management, including student loan originations and acquisitions

Our  asset  management   business,   including  student  loan  originations  and
acquisitions,  is our  largest  product  and  service  offering  and  drives the
majority of our  earnings.  When we  originate  FFELP loans on our own behalf or
when we  acquire  FFELP  loans  from  others,


                                       3


we engage one or more  "eligible  lenders,"  as defined in the Higher  Education
Act, to act as our  trustees to hold title to all such  originated  and acquired
FFELP loans.  These eligible  lender  trustees hold the legal title to our FFELP
loans,  and we  hold  100%  of the  beneficial  interests  in  those  loans.  We
originated  and acquired $4.3 billion in student loans in 2003,  which  includes
$1.2 billion of existing loans we consolidated  from our own loan portfolio.  We
often  originate  loans using the Nelnet  brand name but, in many cases,  we use
well-known,  geographically strategic brand names of our branding partners, such
as SunTrust Bank, Education Solutions,  Inc. and Union Bank. This strategy gives
us the  flexibility  to market  the brand with the best  recognition  in a given
region or at a given  college or  university.  We  originate  and acquire  loans
through our direct channel,  branding partner channel,  forward flow channel and
through spot purchases.

    Through our direct channel,  we originate  student loans in one of our brand
names directly to students and parent borrowers.  Of the $4.3 billion of student
loans we originated and acquired in 2003,  $2.3 billion were loans  consolidated
through  our  direct  channel,  $1.2  billion of which  were  existing  loans we
consolidated  from  our own  loan  portfolio.  We  originated,  including  loans
originated through  consolidation,  58.9% of the loans added to our student loan
portfolio in 2003.  Excluding loans we consolidated from our own loan portfolio,
we  originated  43.4% of the loans added to our student loan  portfolio in 2003.
Student  loans  that we  originate  through  our  direct  channel  are our  most
profitable student loans because they typically cost us less than loans acquired
through our other  channels and they remain in our portfolio for a longer period
of time. Once a student's loans have entered the grace or repayment period, they
are  eligible  to be  consolidated  if  they  meet  certain  requirements.  Loan
consolidation allows borrowers to make one payment per month and extend the loan
repayment period. In addition to these attributes, in recent years, historically
low interest rates have contributed to demand for  consolidation  loans. To meet
this demand,  we have  developed an extensive loan  consolidation  department to
serve borrowers with loans in our portfolio as well as borrowers whose loans are
held by other lenders.

    Through our branding partner channel,  we acquire student loans from lenders
to whom we provide marketing and origination  services  established  through our
various  contracts with FFELP lenders.  In 2003, 19.0% of our loan  acquisitions
were attributable to this channel.  Excluding loans we consolidated from our own
loan portfolio, 26.2% of our loan acquisitions were attributable to this channel
in 2003.  We  frequently  act as  exclusive  marketing  agent for some  branding
partners in specified  geographic areas. We ordinarily purchase loans originated
by those  branding  partners  pursuant to a  commitment  to purchase  loans at a
premium  above  par,  shortly  following  full  disbursement  of the  loans.  We
ordinarily  retain  rights  to  acquire  loans  subsequently  made  to the  same
borrowers,  or serial loans. Some branding partners,  however,  retain rights to
portions of their loan originations.  Origination and servicing of loans made by
branding  partners is performed by us during the lives of loan  origination  and
servicing  agreements  so that loans do not need to be  changed  to a  different
servicer  upon  purchase by us. The  marketing  agreements  and  commitments  to
purchase  loans are  ordinarily  for the same term,  which are commonly three to
five years in duration.  These  agreements  ordinarily  contain  provisions  for
automatic renewal for successive terms,  subject to termination by notice at the
end of a term or early  termination  for breach.  We are generally  obligated to
purchase  all of the loans  originated  by our  branding  partners  under  these
commitments, although our branding partners are not obligated to provide us with
a minimum amount of loans.

    In addition to the branding partner  channel,  we have established a forward
flow  channel  for  acquiring  FFELP  loans  from  lenders  to whom  we  provide
origination  services,  but provide no marketing services,  or who agree to sell
loans  to us  under  forward  sale  commitments.  In  2003,  14.2%  of our  loan
acquisitions were attributable to this channel.  Excluding loans we consolidated
from our own loan portfolio, 19.5% of our loan acquisitions were attributable to
this channel in 2003.  These forward flow  commitments  frequently  obligate the
lender to sell all loans made by the applicable  lender,  but in other instances
are limited to sales of loans originated in certain specific  geographic regions
or exclude loans that are otherwise  committed for sale to third parties. We are
generally  obligated  to  purchase  loans  subject to forward  flow  commitments
shortly following full  disbursement,  although our forward flow lenders are not
obligated  to provide us with a minimum  amount of loans.  We  typically  retain
rights to purchase  serial  loans.  The loans  subject to purchase are generally
subject to a servicing  agreement  with us for the life of each such loan.  Such
forward  flow  commitments  ordinarily  are for terms of three to five  years in
duration.

    In  addition,  we  acquire  student  loans  through  spot  purchases,  which
accounted for 7.9% of the student loans that we originated and acquired in 2003.
Excluding loans we consolidated  from our own loan portfolio,  10.9% of our loan
acquisitions were attributable to this channel in 2003.


                                       4


    As of December 31, 2003, the  characteristics of our student loan portfolio,
exclusive of the unamortized cost of acquisition, were as described below.

                      Composition of Student Loan Portfolio
                            (As of December 31, 2003)
                          (loan balances in thousands)


  Loans outstanding ............................................ $10,314,874
  FFELP loans:
       Stafford loans ..........................................  $4,901,289
       PLUS/SLS loans (a) ......................................    $249,217
       Consolidation loans .....................................  $5,073,081
  Private loans ................................................     $91,287
  Number of borrowers ..........................................     800,520
  Average outstanding principal balance per borrower ...........     $12,885
  Number of loans ..............................................   2,125,027
  Average outstanding principal balance per loan ...............      $4,854
  Weighted average annual interest rate ........................        4.50%
  Weighted average remaining term (months) .....................         180
- -------
  (a)    Supplemental  Loans  for  Students,  or  SLS,  are the  predecessor  to
         unsubsidized Stafford loans.

    Our  capital  markets  and  portfolio  administration   departments  provide
financing options to fund our loan portfolio.  As of December 31, 2003, we had a
warehousing  capacity of $2.8 billion through 364-day commercial paper conduits.
These  transactions  provide  short-term  asset  financing  for the  purchase of
student loan  portfolios.  The  financings are  constructed to offer  short-term
capital and are annually renewable.

    Short-term  warehousing  allows us to buy and manage  student loans prior to
transferring  them  into  more  permanent  financing  arrangements.   Our  large
warehousing  capacity  allows us to pool student loans in order to maximize loan
portfolio  characteristics  for efficient  financing and to properly time market
conditions.  Generally,  loans that best fit  long-term  financing  vehicles are
selected to be transferred  into one of our long-term  securitizations.  We hold
loans in short-term  warehousing for a period of time ranging from approximately
one month to as many as 18 months,  at which point  these loans are  transferred
into one of our long-term securitizations. Because transferring those loans to a
long-term   securitization  includes  certain  fixed  administrative  costs,  we
maximize our economies of scale by executing large  transactions  that routinely
price  in  line  with  our  largest  competitor.  We are a  frequent  issuer  of
asset-backed securities and benefit from a high level of name recognition by the
asset-backed investment community.

    We had  approximately  $9.3 billion in  asset-backed  securities  issued and
outstanding as of December 31, 2003, including auction-rate notes whose interest
rates are reset periodically.  These asset-backed securities allow us to finance
student  loan assets over  multiple  years,  thereby  reducing  the renewal risk
associated with warehouse vehicles.

    We rely  upon  securitization  vehicles  as our most  significant  source of
funding for student  loans on a  long-term  basis.  The net cash flow we receive
from the securitized  student loans generally  represents the excess amounts, if
any,  generated by the underlying  student loans over the amounts required to be
paid to the bondholders,  after deducting  servicing fees and any other expenses
relating to the securitizations.  In addition, some of the residual interests in
these   securitizations   may  have  been  pledged  to  secure  additional  bond
obligations.  Our  rights  to cash  flow  from  securitized  student  loans  are
subordinate  to  bondholder  interests  and may fail to  generate  any cash flow
beyond what is due to pay bondholders.

    Our original  securitization  transactions began in 1996, utilizing a master
trust structure, and were privately placed auction-rate note securitizations. As
the size and volume of our securitizations increased, we began publicly offering
asset-backed  securities  under shelf  registration  statements,  using  special
purpose entities. When we deemed long-term interest rates attractive,  we issued
fixed-rate  debt backed by cash flows from FFELP loans with  fixed-rate  floors,
which effectively  match the funding of our assets and liabilities.  In 2002, we
began accessing the term asset-backed  securities  market by issuing  amortizing
multi-tranche  LIBOR-indexed  variable-rate  debt  securities.  We have utilized
financial guarantees from monoline insurers and senior/subordinate structures to
assist in obtaining "AAA" ratings on our senior  securitized debt in addition to
cash  reserves and excess  spread to assist in obtaining "A" and "AA" ratings on
our  subordinated  debt.  We intend to  continue  to issue  auction  rate notes,
variable-rate  and fixed-rate term  asset-backed  securities and debt securities
through other asset funding  vehicles in order to minimize our cost of funds and
give us the most flexibility to optimize the return on our student loan assets.

    We acquired UFS Securities LLC, or UFS  Securities,  in August 2003 in order
to enhance our access to  broker-dealer  services related to our debt securities
offerings. UFS Securities fits into our overall business strategy by effectively
decreasing our costs associated with accessing the  asset-backed  securitization
market.  UFS Securities sells certain tranches of our auction rate securities in
co-broker-dealer arrangements with certain third-party broker-dealers. Since UFS
Securities has become our wholly owned subsidiary,  the fees that it receives in
conjunction  with sales of our  securities  reduce our overall costs of issuance
with  respect  to our  auction  rate  securities.  We intend to  continue  other
business activities of UFS Securities,  including providing  consulting services


                                       5


to  financial  institutions  and  broker-dealers,  serving as a  distributor  of
accounts with the College  Savings Plan of Nebraska and acting as an underwriter
for mutual funds. The business  activities of UFS Securities do not constitute a
material part of our business.

Student Loan Servicing

    We  specialize  in the  servicing of FFELP and private  student  loans.  Our
servicing  division  offers  lenders  across  the  country  a  complete  line of
education loan services, including recovery of non-guaranteed loans, application
processing,  disbursement  of  funds,  customer  service,  account  maintenance,
federal reporting and billing collections,  payment processing, default aversion
and claim filing. Our student loan and guarantee servicing divisions each uses a
proprietary  system to manage the servicing  process.  These systems provide for
automated compliance with most Higher Education Act regulations.

    Our quality  and  experience  in student  loan  servicing  is evident in the
historical  performance  of our entire pool of loan assets,  which enjoys a very
low initial claim rejection rate due to servicer error,  which is the percent of
claims submitted by us or our servicing  customers rejected by a guaranty agency
due to servicer error. In 2003, the initial claim rejection rate due to servicer
error  was  approximately  0.33%  of all  claims  filed  by us or our  servicing
customers. The substantial majority of these initial claim rejections are cured,
meaning a payment or the borrower's  promise to pay has been received.  In 2003,
the aggregate of our losses and those of our servicing  customers  from rejected
loans and interest  denials were less than  $500,000,  or less than 0.01% of our
average servicing portfolio.

    As we expand our student loan origination and acquisition activities, we may
face increased  competition with some of our servicing  customers.  In the past,
including  in one case  recently,  servicing  customers  have  terminated  their
servicing  relationships with us, and we could in the future lose more servicing
customers as a result. However, due to our life-of-loan servicing agreements, we
do not  expect  this loss and  potential  loss of  customers  to have a material
adverse effect on our results of operations for the foreseeable future.

Guarantee Servicing

    We  provide  servicing  support  for  guaranty   agencies,   which  are  the
organizations that serve as the intermediary  between the federal government and
the lender of FFELP loans and who are  responsible for paying the claims made on
defaulted loans.  One of our guarantee  servicing  customers  notified us of its
intention not to renew its servicing contract.  The loss of this customer is not
expected to have a material effect on our results of operations.

Servicing Software

    Our  servicing  software is focused on  providing  technology  solutions  to
education finance issues. Our subsidiaries, Idaho Financial Associates, Inc. and
Charter  Account  Systems,  Inc.  provide  student loan software and support for
entities involved in the asset management  aspects of the student loan arena. In
addition, 5280 Solutions, Inc., of which we own a 50% voting interest,  provides
customized  software  solutions to help in the  administration and management of
the student loan process.

Software Products

    Our software products are designed to provide us loan origination  access to
colleges and universities,  while simplifying the financial aid process. We also
license our servicing software products to third-party  student loan holders and
servicers. Our software products include the following:

    o     Nteract  --  an   Internet-based,   open-architecture   student   loan
          origination and  disbursement  management  system.  Nteract provides a
          complete  solution  for  processing  FFELP and  private  student  loan
          certifications,  initiating  change  transactions,  and can serve as a
          comprehensive  loan delivery  system.  Nteract operates in a real-time
          environment  and can be  accessed  for  online  inquiry at any time 24
          hours a day, seven days a week.  Nteract is used with our student loan
          origination,  acquisition  and portfolio  management  offering and our
          student loan servicing product offering.

    o     Ntrust   --  a   centralized   disbursement   service.   Ntrust  is  a
          comprehensive,  open-architecture  solution  for  receiving  FFELP and
          private  student loan funds,  reports and the student loan  industry's
          standardized data files. Ntrust provides a single point of contact for
          the college or university's  entire  electronic loan processing  needs
          and provides real-time loan disbursement adjustment processing. Ntrust
          is used by our student loan  origination,  acquisition  and  portfolio
          management offering and our student loan servicing product offering.

    o     Ngenius -- the origination engine that supports the Ntrust and Nteract
          products.  Used  for  loan  origination  initiatives,   Ngenius  is  a
          table-driven  origination  platform  which  provides  flexibility  and
          scalability.  The system interacts with multiple guaranty agencies and
          can support an instant guarantee.  Ngenius is used by our student loan
          origination,  acquisition  and portfolio


                                       6


          management offering and our student loan servicing product offering.

    o     Nservice  -- our  servicing  engine for FFELP and private  loans.  The
          Nservice  system  is  a  profile  driven  system,  allowing  for  easy
          implementation  of most  regulatory  changes and rapid  development of
          custom  loan  programs.  Software  development  is aided by the use of
          high-level   application   development  tools  to  speed  delivery  of
          enhancements.  The Nservice system  provides for automated  compliance
          with most Higher Education Act regulations.  Nservice also facilitates
          the  servicing  of FFELP and private  loans into a single,  integrated
          servicing  environment,  improving  service to schools,  borrowers and
          lenders.  Nservice  is  used by our  student  loan  servicing  product
          offering,  and the software is also  licensed to  third-party  student
          loan holders and servicers by our servicing software product offering.

    In addition to the products  described above, we offer a variety of borrower
services to assist students and parents in navigating the financial aid process.
These  services  include  our unique  @theU  higher  education  resource,  which
provides free  information on college  planning and financial aid, paired with a
loyalty program to allow members to earn credit toward reducing the balance of a
student loan regardless of lender or servicer.  Another  product,  Nelnet Notes,
provides online assistance to help borrowers better understand the financial aid
process, as well as broader money management issues.

    Our software products,  including Web site content and  functionality,  have
been primarily  developed and maintained  using internal  business and technical
resources. External software consultants are utilized on selected occasions when
circumstances require specific technical knowledge or experience.  We capitalize
software costs under the  provisions of Statement of Position  98-1,  Accounting
for the Costs of Computer  Software  Developed  or Obtained  for  Internal  Use.
Material  software  developments  or  enhancements  that are  considered to have
useful lives of greater than one year are  capitalized  and amortized over their
useful lives. In addition,  purchased software is capitalized and amortized over
the estimated  useful life.  Costs related to maintaining our existing  software
including the costs of programming are expensed as incurred.

    Costs associated with research and development related to the development of
computer  software to be sold are  expensed  when  incurred in  accordance  with
Statement of Financial  Accounting Standards ("SFAS") No. 86, Accounting for the
Cost of Computer Software to be Sold, Leased or Otherwise Marketed.

Interest Rate Risk Management

    Since we generate the majority of our earnings  from the spread  between the
yield we receive on our  portfolio  of student  loans and the cost of  financing
these loans,  the interest  rate  sensitivity  of our balance sheet could have a
material  effect on our  operations.  Although the majority of our student loans
have  variable-rate  characteristics  in  interest  rate  environments  when the
special allowance payment formula exceeds the borrower rate, some of our student
loans, primarily consolidation loans, have fixed-rate characteristics to them.

    We  attempt  to match the  interest  rate  characteristics  of pools of loan
assets  with  debt   instruments  of  substantially   similar   characteristics,
particularly in rising interest rate markets. Due to the variability in duration
of our assets and varying  market  conditions,  we do not  attempt to  perfectly
match the interest rate  characteristics  of the entire loan  portfolio with the
underlying  debt  instruments.  To date,  we have  financed  the majority of our
student loan portfolio with variable-rate debt.

    In the current low interest rate  environment,  our FFELP loan  portfolio is
yielding  excess  income  due to the  reduction  in the  interest  rates  on the
variable-rate  liabilities  financing student loans at a fixed borrower rate. In
higher  interest  rate  environments,  where the  interest  rate rises above the
borrower  rate and  fixed-rate  loans  become  variable,  the impact of the rate
fluctuations  is  substantially  reduced.  We have employed  various  derivative
instruments  to help  manage our  interest  rate risk.  We  periodically  review
mismatched interest rate  characteristics of our portfolios of student loans and
those of our underlying  debt  instruments  in order to evaluate  utilization of
interest rate swaps and other derivative instruments as part of our overall risk
management strategy. As a result of our interest rate management activities,  we
believe we have reduced the  volatility  and effects of a rising  interest  rate
environment.  For further information, see "Management's Discussion and Analysis
of Financial Condition and Results of Operations -- Risks -- Market and Interest
Rate Risk."

Intellectual Property

    We own  numerous  trademarks  and  service  marks to  identify  our  various
products and services, both by words and logos, or by "design" marks. We have 12
pending and 15 registered marks for such products and services,  and we actively
assert our rights to those marks when we believe  potential  infringement may be
occurring. We believe our marks and logos have developed and continue to develop
strong brand-name recognition in our industry and the consumer marketplace. Each
of these marks has,  upon  registration,  an  indefinite  duration so long as we
continue to use the mark on or in connection  with such goods or services as the
mark identifies. In order to protect the indefinite duration, we make filings to
continue  registration  of these marks. We own one patent  application  that has
been published with respect to a customer-loyalty program and have also actively
asserted our rights  thereunder in situations


                                       7


where we believe our claims may be infringed upon. If such patent is granted, it
will have a duration and effect of 20 years from the date of application. We own
many copyright-protected  works, including our various computer system codes and
displays, Web sites,  publications and marketing collateral.  We also have trade
secret rights to many of our processes and strategies,  and our software product
designs.  Our software  products are protected by both registered and common law
copyrights. We also protect our software products through strict confidentiality
and ownership provisions placed in license agreements which restrict the ability
to copy,  distribute  or disclose  the software  products.  We also have adopted
internal  procedures  designed to preserve  trade  secrets  with  respect to our
intellectual property.

    We seek federal and/or state protection of intellectual property when deemed
appropriate,   including  patent,  trademark/service  mark  and  copyright.  The
decision  whether to seek such  protection may depend on the perceived  value of
the intellectual  property,  the likelihood of securing protection,  the cost of
securing and maintaining that protection and the potential for infringement. Our
employees are trained in the fundamentals of intellectual property, intellectual
property  protection  and  infringement  issues,  and are also  required to sign
agreements  requiring,  among other things,  confidentiality  of trade  secrets,
assignment   of   inventions   and    non-solicitation    of   other   employees
post-termination.  Consultants,  suppliers and other business  partners are also
required to sign nondisclosure agreements to protect our proprietary rights.

Seasonality

    Origination of student loans is generally subject to seasonal trends,  which
correspond to the  beginning of each  semester of the school year.  Stafford and
PLUS loans are disbursed as directed by the school and are usually  divided into
two or three equal  disbursements  released at specified times during the school
year. The two periods of August through  October and December  through  February
account  for 73% of our total  annual  Stafford  and PLUS  disbursements.  While
applications and disbursements are seasonal, our earnings are generally not tied
to this  cycle.  Due to our  portfolio  size and the volume of our  acquisitions
through our branding and forward flow channels, new disbursements or run-off for
any given  month will not  materially  change the net  interest  earnings of the
portfolio.  Historically,  consolidation loans have primarily been made prior to
or  immediately  after the July 1 reset in a rising  or  falling  interest  rate
environment.  This trend in the disbursement of consolidation loan disbursements
has not  occurred in the second half of 2003 and first  quarter of 2004,  as low
interest rate environments and continued  solicitation  activities have resulted
in a continued increase in our consolidation disbursements.

Customers

    As of December 31, 2003, we provided  student loan servicing either directly
or through our proprietary software to more than 1.7 million borrowers.  We have
direct and indirect  relationships  with  hundreds of colleges and  universities
across the nation.  As of December 31, 2003,  we had servicing  agreements  with
approximately  280 customers and software  license  agreements with more than 30
licensees.  Notwithstanding  the depth of our  customer  base,  our  business is
subject to some  vulnerability  arising from  concentrations of loan origination
volume  with  borrowers  attending  certain  schools,  loan  origination  volume
generated by certain  branding  partners,  loan and guarantee  servicing  volume
generated  by certain  loan  servicing  customers  and  guaranty  agencies,  and
software  licensing  volume  generated  by  certain  licensees.  Our  ability to
maintain strong  relationships  with  significant  schools,  branding  partners,
servicing  customers,  guaranty agencies and software  licensees is subject to a
variety of risks.  Termination of such a strong  relationship  could result in a
material adverse effect on our business.  We cannot assure that our forward flow
channel lenders or our branding partners will continue their  relationships with
us.  Loss of a  strong  relationship,  like  that  with a  significant  branding
partner,  such as Union Bank,  or with schools such as University of Phoenix and
Nova  Southeastern  University  from which we directly or  indirectly  acquire a
significant  volume of student  loans,  could result in an adverse effect on our
volume derived from our branding partner channel. For example, Nova Southeastern
University,  from which we purchased FFELP loans (through its relationship  with
Union Bank)  comprising  approximately  5.6% of our total  student  loan channel
acquisitions in 2003, has informed us and Union Bank, the direct acquirer of the
student loans, of its intent to not renew its sale commitment  starting  January
2007,  in  order to make a  request  for a  proposal  to  potential  purchasers,
including Union Bank and us.

Competition

    We face competition from many lenders in the highly competitive student loan
industry.  Using our size, we have  leveraged  economies of scale to gain market
share and compete by offering a full array of FFELP and  private  loan  products
and services. In addition, we differentiate ourselves from other lenders through
our vertical integration,  technology and strong relationships with colleges and
universities.

    We view SLM  Corporation,  the parent  company of Sallie Mae, as our largest
competitor in loan origination,  holding and servicing. SLM Corporation services
nearly half of all outstanding  FFELP loans and is the largest holder of student
loans,  with a portfolio of over $89 billion of managed and owned  student loans
as of December 31,  2003.  Large  national  and  regional  banks are also strong
competition,  although  many are  involved  only in  origination.  In  different
geographic locations across the country, we run into strong competition from the
local  tax-exempt  student loan  secondary  markets.  The Federal Direct Lending
("FDL")  Program has also


                                       8


reduced the origination volume available for FFEL Program participants, which in
2002  accounted for 28% of total  volume,  although this portion of total volume
has  decreased  from  approximately  33% in 1998.  In addition,  in the last few
years,  low interest rates have  attracted  many new  competitors to the student
loan consolidation business.

Employees

    As of December 31, 2003, we had approximately 2,100 employees. Approximately
730  of  these  employees  hold  professional  and  management  positions  while
approximately  1,370  are in  support  and  operational  positions.  None of our
employees are covered by collective bargaining  agreements.  We are not involved
in any  material  disputes  with  any  of our  employees,  and we  believe  that
relations with our employees are good.

Available Information

    We  maintain a Web site at  www.nelnet.net.  Copies of our annual  report on
Form 10-K,  quarterly  reports on Form 10-Q,  current reports on Form 8-K, proxy
statement and amendments to such reports are available without charge on our Web
site as soon as  reasonably  practicable  after such  reports  are filed with or
furnished to the United States Securities and Exchange Commission (the "SEC").

    We have  adopted  a Code of  Business  Conduct  and  Ethics  (the  "Code  of
Conduct")  that applies to  directors,  officers and  employees,  including  our
principal executive officers and our principal financial and accounting officer,
and have posted such Code of Conduct on our Web site.  Amendments to and waivers
granted with respect to our Code of Conduct  relating to our executive  officers
and directors required to be disclosed pursuant to the applicable securities law
and stock  exchange rules and  regulations  will also be posted on our Web site.
Our Corporate  Governance  Guidelines,  Audit  Committee  Charter,  Compensation
Committee Charter and Nominating and Corporate  Governance Committee Charter are
also posted on our Web site and,  along with our Code of Conduct,  are available
in print without charge to any shareholder who requests them.  Please direct all
requests as follows:

                                  Nelnet, Inc.
                        121 South 13th Street, Suite 201
                             Lincoln, Nebraska 68508
                              Attention: Secretary

ITEM 2.  PROPERTIES

    We maintain 15 principal  offices in cities across the United States.  We do
not own any of our principal facilities. The following table lists the principal
facilities leased by us.


                                                                                                     Lease
                                                                                     Square        expiration
Location                       Primary Function or Segment                           footage          date
- --------            --------------------------------------------------               --------     -------------
                                                                                                
Albany, NY........  Charter Servicing Software                                          3,550     September 2004
Boise, ID.........  IFA Servicing Software                                              9,993     August 2005
Denver, CO........  Student Loan Servicing, Executive Management, Technology          120,663     February 2008
Fredericksburg, VA  Loan Consolidations                                                18,000     May 2007
Honolulu, HI......  Sales                                                                 611     October 2004
Indianapolis, IN..  Student Loan Servicing and Loan Generation                         58,770     February 2008
Jacksonville, FL..  Student Loan Servicing and Loan Generation,                       134,828     January 2007
                    Guarantee Servicing, Technology
Lincoln, NE.......  Corporate Headquarters, Student Loan Servicing and                 94,909     December 2010
                    Loan Generation
Scottsdale, AZ....  Capital Markets                                                     3,129     May 2005
Portland, ME......  Loan Generation, Sales                                              5,211     January 2010
Tempe, AZ.........  Loan Generation                                                     3,431     March 2004
Tucson, AZ........  Loan Generation                                                       426     June 2004
Tulsa, OK.........  Loan Generation, Sales                                              2,500     July 2008
Warwick, RI.......  Loan Generation, Sales                                              5,608     May 2005
Washington, DC....  Government Relations, Sales                                         6,852     May 2010


    We believe that our respective properties are generally adequate to meet our
long-term  student loan and new business goals.  Our principal office is located
at 121 South 13th Street, Suite 201, Lincoln, Nebraska 68508.


                                       9


ITEM 3. LEGAL PROCEEDINGS

    We are subject to various claims, lawsuits and proceedings that arise in the
normal  course of  business.  These  matters  principally  consist  of claims by
borrowers disputing the manner in which their loans have been processed.  On the
basis of present information, anticipated insurance coverage and advice received
from  counsel,  it is the  opinion of our  management  that the  disposition  or
ultimate determination of these claims, lawsuits and proceedings will not have a
material  adverse  effect on our  business,  financial  position  or  results of
operations.

ITEM 4.  SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

    On November 3, 2003, a special  shareholders'  meeting was held in which the
Company's  shareholders  unanimously approved the adoption of Second Amended and
Restated  Articles of Incorporation,  the Directors Stock  Compensation Plan and
the  Employee  Share  Purchase  Plan.  29,061,876  votes of Class A and  Class B
Shareholders  were  voted in favor of each of the  proposals  and no votes  were
voted against any of the proposals or withheld. There were no abstentions.

    On November 17, 2003, a special  shareholders' meeting was held in which the
Company's shareholders unanimously approved the adoption of the Restricted Stock
Plan.  28,171,665 votes of Class A and Class B Shareholders  were voted in favor
of the proposal and no votes were voted against the proposal or withheld.  There
were no abstentions.

    On November 25, 2003, a special  shareholders' meeting was held in which the
Company's  shareholders   unanimously  approved  the  adoption  of  the  revised
Directors  Stock  Compensation  Plan.  26,573,475  votes of Class A and  Class B
Shareholders were voted in favor of the proposal and no votes were voted against
the proposal or withheld. There were no abstentions.

                                    PART II.

ITEM 5.  MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

    The  Company's  Class A Common  Stock is listed  and  traded on the New York
Stock  Exchange  under the symbol  "NNI,"  while its Class B Common Stock is not
publicly traded. The number of holders of record of the Company's Class A Common
Stock and Class B Common Stock as of February 13, 2004 was approximately 166 and
six,  respectively.  For the partial quarter from December 11, 2003 (the initial
public  offering date of our Class A Common Stock) until  December 31, 2003, the
high and low sales prices for the Company's Class A Common Stock were $22.40 and
$20.86, respectively.

    The Company did not pay cash  dividends  on either class of our Common Stock
for the two most recent fiscal years and does not intend to pay dividends in the
foreseeable  future.  The  Company  intends  to retain its  earnings  to finance
operations  and future  growth,  and any decision to pay cash  dividends will be
made by the Company's  board of directors based on factors such as the Company's
results of operations and working  capital  requirements.  The credit  agreement
with the Company's  general credit providers  restricts  payment of dividends or
other  distributions  to  shareholders  in the event the  Company  were to be in
default  under  the  credit  agreement  or if  payment  of  such a  dividend  or
distribution would result in such a default. In addition,  indentures  governing
the  education  lending  subsidiaries  limit the  amounts  of funds  that can be
transferred to the Company by its  subsidiaries  through cash  dividends.  These
limitations  result from the  restrictions  contained in trust  indentures under
debt  financing   arrangements   to  which  the  Company's   education   lending
subsidiaries are parties.

    For information  regarding the Company's equity compensation plans, see Part
III, Item 12 of this Report.

    In 2003,  the Company  issued  unregistered  securities  in the  transaction
described below.

    On March 12, 2003,  the Company  issued an  aggregate  of 331,800  shares of
Class A Common  Stock to 35  employees  for $2.43 per share,  or an aggregate of
$806,274. The securities issued in these transactions were issued in reliance on
an exemption from registration under Section 4(2) of the Securities Act of 1933,
as amended (the  "Securities  Act"),  as transactions by an issuer not involving
any  public  offering.  The  recipients  of  the  securities  represented  their
intentions to acquire the securities for investment only and not with a view to,
or for sale or in connection with, any distribution thereof. Appropriate legends
were  affixed  to  the   certificates   representing   the  securities  in  such
transactions.

    On  August  14,  2003,  in  connection  with the  recapitalization  effected
pursuant to the Company's amended and restated  articles of  incorporation,  the
Company  issued an  aggregate  of  45,038,488  shares of its Class A and Class B
Common Stock to the holders of its  pre-recapitalization  Class A Voting  Common
Stock  and  Class B  Non-Voting  Common  Stock.  The  securities  issued in this
transaction  were issued in reliance on the exemption  from  registration  under
Section  3(a)(9) of the Securities Act,  relating to securities  exchanged by an
issuer with its existing  security  holders  exclusively  where no commission or
other remuneration is paid or given, directly or indirectly, for soliciting such
exchange.


                                       10


    Each of the sales of securities  was made without the use of an  underwriter
and the certificates  evidencing the shares bear a restricted  legend permitting
the transfer thereof only upon  registration of the shares or an exemption under
the Securities Act.

    On December 11, 2003,  the Company issued and sold an aggregate of 8,000,000
shares  of its  Class A  Common  Stock  pursuant  to an  effective  registration
statement  under  the  Securities  Act for $21 per  share,  or an  aggregate  of
$168,000,000.  On December 22, 2003, the Company issued and sold an aggregate of
586,800 shares of its Class A Common Stock pursuant to an effective registration
statement  under  the  Securities  Act for $21 per  share,  or an  aggregate  of
$12,322,800.  We used a portion of the net proceeds of $167.6  million,  less $4
million in stock offering costs, from these offerings as follows:  $18.3 million
was used to fund the two  acquisitions in the first quarter of 2004 as discussed
in "Management's  Discussion and Analysis of Financial  Condition and Results of
Operations--Acquisitions";  and $30.0 million was used to repay then-outstanding
revolving credit indebtedness.  We intend to use the remaining net proceeds from
these  offerings to fund the future  acquisition  as discussed in  "Management's
Discussion    and   Analysis   of   Financial    Condition    and   Results   of
Operations--Acquisitions,"  for general  corporate  purposes,  including capital
expenditures,   working   capital   needs  and  potential   other   transactions
complementary to our business.


                                       11


ITEM 6.  SELECTED CONSOLIDATED FINANCIAL DATA

    The following  table sets forth  selected  consolidated  financial and other
operating  information of the Company.  The selected financial data in the table
is derived from the consolidated  financial  statements of the Company. The data
should  be read in  conjunction  with  the  consolidated  financial  statements,
related notes, and "Management's  Discussion and Analysis of Financial Condition
and Results of Operations" included in this Form 10-K.


                                                    Year ended December 31,
                           --------------------------------------------------------------------------------
                               2003             2002             2001             2000             1999
                           ------------     ------------     ------------     ------------     ------------
                                                                                
                                           (dollars in thousands, except share data)
Income Statement Data:
Net interest income ....   $    178,612     $    190,900     $    114,565     $     64,853     $     59,538
Less provision for
 loan losses ...........        (11,475)          (5,587)          (3,925)          (1,370)          (1,800)
                           ------------     ------------     ------------     ------------     ------------
Net interest income
 after provision for
 loan losses ...........        167,137          185,313          110,640           63,483           57,738
Loan servicing and
 other fee income ......         99,294          103,899           93,172           66,015               --
Software services and
 other income ..........         19,398           21,909            7,713            8,431            5,387
Derivative market
 value loss ............         (1,170)            (579)          (2,962)              --               --
Operating expenses .....       (238,370)        (234,701)        (195,438)        (131,196)         (47,417)
                           ------------     ------------     ------------     ------------     ------------
Income before income
 taxes and minority
 interest ..............         46,289           75,841           13,125            6,733           15,708
Net income .............         27,103           48,538            7,147            4,520            9,671
Earnings per share,
 basic and diluted .....   $       0.60     $       1.08     $       0.16     $       0.11     $       0.42
Weighted average
 shares outstanding ....     45,501,583       44,971,290       44,331,490       41,187,230       22,863,444
Other Data:
Origination and
 acquisition volume (a)    $  4,253,014     $  2,665,786     $  1,448,607     $  1,027,498     $  2,015,263
Average student loans ..   $  9,451,035     $  8,171,898     $  5,135,227     $  3,388,156     $  1,750,097
Student loans
 serviced (at end of
 period) ...............   $ 18,773,899     $ 17,863,210     $ 16,585,295     $ 11,971,095     $         --
Ratios:
Net interest margin (b)            1.71%            2.15%            2.09%            1.76%            2.60%
Return on average
 total assets ..........           0.25%            0.52%            0.12%            0.12%            0.32%
Return on average equity           19.4%            49.2%            11.7%             8.2%            99.6%
Net loan charge-offs
 as a percentage of
 average student loans .          0.079%           0.047%           0.042%           0.055%           0.033%



                                                        As of December 31,
                                -------------------------------------------------------------------
                                    2003          2002          2001         2000          1999
                                -----------   -----------   -----------   -----------   -----------
                                                     (dollars in thousands)
                                                                         
Balance Sheet Data:
Cash and cash equivalents ...   $   198,423   $    40,155   $    36,440   $    23,263   $    26,497

Student loan receivables, net    10,455,442     8,559,420     7,423,872     3,585,943     2,989,985
Total assets ................    11,931,509     9,766,583     8,134,560     4,021,948     3,302,098
Bonds and notes payable .....    11,366,458     9,447,682     7,926,362     3,934,130     3,265,532
Shareholders' equity ........       305,489       109,122        63,186        54,161        15,380

- ---------------
(a) Initial loans  originated and acquired through various  channels,  including
    originations  through  our  direct  channel  and  acquisitions  through  our
    branding partner channel, our forward flow channel and the secondary market.

(b) Net interest  margin is computed by dividing net interest  income by the sum
    of average student loans and the average  balance of other interest  earning
    assets.

                                       12


ITEM 7.  MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
         OF OPERATIONS

    This report contains  forward-looking  statements and  information  that are
based on management's current expectations as of the date of this document. When
used in this report, the words "anticipate," "believe," "estimate," "intend" and
"expect"  and similar  expressions  are  intended  to  identify  forward-looking
statements.   These   forward-looking   statements   are   subject   to   risks,
uncertainties,  assumptions  and other factors that may cause the actual results
to  be  materially  different  from  those  reflected  in  such  forward-looking
statements. These factors include, among others, changes in the terms of student
loans and the educational credit marketplace  arising from the implementation of
applicable laws and regulations and from changes in these laws and  regulations,
which may reduce the volume,  average term and costs of yields on student  loans
under the FFEL Program or result in loans being  originated or refinanced  under
non-FFELP  programs or may affect the terms upon which banks and others agree to
sell FFELP  loans to us. We could also be  affected by changes in the demand for
educational  financing  or in  financing  preferences  of  lenders,  educational
institutions,  students and their families; changes in the general interest rate
environment and in the  securitization  markets for education  loans,  which may
increase  the  costs  or limit  the  availability  of  financings  necessary  to
initiate,  purchase or carry  education  loans;  losses from loan defaults;  and
changes in prepayment rates and credit spreads.

Overview

    We are a vertically  integrated  education finance company,  with over $11.9
billion in total assets as of December  31,  2003,  making us one of the leading
education finance companies in the country.  We are focused on providing quality
products  and  services  to  participants  in  the  education  finance  process.
Headquartered  in Lincoln,  Nebraska,  we  originate,  hold and service  student
loans,  principally  loans originated under the FFEL Program.  We, together with
our branding  partners,  originated and acquired  approximately  $4.3 billion of
student  loans in  2003,  which  includes  $1.2  billion  of  existing  loans we
consolidated  from our own loan  portfolio,  making us a leading  originator and
acquirer of student loans.

    Our business is comprised of four primary product and service offerings:

    o     Asset   management,    including   student   loan   originations   and
          acquisitions. We provide student loan sales, marketing,  originations,
          acquisition  and  portfolio  management.  We own a large  portfolio of
          student   loan   assets   through  a  series  of   education   lending
          subsidiaries.  We  generate  loans  owned in special  purpose  lending
          facilities through direct origination or through acquisition of loans.
          We also  provide  marketing  and  sales  support  and  managerial  and
          administrative support related to our asset generation activities.

    o     Student loan servicing.  We service our student loan portfolio and the
          portfolios of third parties. The servicing activities provided include
          loan origination activities, application processing, borrower updates,
          payment processing, claim processing and due diligence procedures.

    o     Guarantee   servicing.   We  provide  servicing  support  to  guaranty
          agencies,    which   includes    system    software,    hardware   and
          telecommunication support, borrower and loan updates, default aversion
          tracking   services,   claim  processing   services  and  post-default
          collection services.

    o     Servicing  software.   We  provide  student  loan  servicing  software
          internally and to third-party student loan holders and servicers.

    In accordance with accounting  principles  generally  accepted in the United
States,  our asset  management and student loan servicing  offerings  constitute
reportable  operating  segments.  Our guarantee servicing and servicing software
offerings are operating  segments that do not meet the quantitative  thresholds,
and,  therefore,  are included as other segments that do not meet the reportable
segment criteria. The following table shows the total segment revenue (excluding
intersegment  revenue) and net income of each of our reportable segments for the
years ended December 31, 2003 and 2002. For additional information,  see note 18
of the notes to the consolidated financial statements.


                        Year ended December 31, 2003          Year ended December 31, 2002
                     ----------------------------------    -----------------------------------
                                   Student                               Student
                       Asset        loan        Other        Asset         loan        Other
                     management   servicing    segments    management    servicing    segments
                     ----------   ---------    --------    ----------    ---------    --------
                                                                       
Segment revenue        61.8%        27.3%        10.9%        63.7%        28.2%         8.1%

Segment net income     72.7%        23.3%         4.0%        94.6%        13.5%        (8.1%)



                                       13


    Our student loan portfolio has grown  significantly  through origination and
acquisition.  With the  development  of our fully  integrated  platform,  we are
positioned  for organic  growth.  We  originated  and  acquired  $4.3 billion of
student  loans in  2003,  which  includes  $1.2  billion  of  existing  loans we
consolidated from our own loan portfolio, through various channels, including:

     o    our direct channel,  in which we originate student loans in one of our
          brand names directly to student and parent borrowers,  which accounted
          for 58.9% of the  student  loans we  originated  and  acquired in 2003
          (43.4%  when  excluding  loans  we  consolidated  from  our  own  loan
          portfolio);

     o    our branding partner  channel,  in which we acquire student loans from
          lenders to whom we provide marketing and origination  services,  which
          accounted for 19.0% of the student loans we originated and acquired in
          2003 (26.2% when  excluding  loans we  consolidated  from our own loan
          portfolio); and

     o    our  forward  flow  channel,  in which we acquire  student  loans from
          lenders  to whom we  provide  origination  services,  but  provide  no
          marketing  services,  or who  have  agreed  to sell  loans to us under
          forward sale  commitments,  which  accounted  for 14.2% of the student
          loans we originated and acquired in 2003 (19.5% when  excluding  loans
          we condolidated from our own loan portfolio).

    In addition,  we also acquire  student loans through spot  purchases,  which
accounted  for 7.9% of student  loans that we  originated  and  acquired in 2003
(10.9% when excluding loans we  consolidated  from our own loan  portfolio).  We
have  increased  our student loan  portfolio by $6.8 billion over the last three
years, including $2.9 billion of loans acquired in subsidiary acquisitions.

Significant Drivers and Trends

    Our earnings and  earnings  growth are directly  affected by the size of our
portfolio of student loans, the interest rate  characteristics of our portfolio,
the costs  associated  with  financing  and managing our portfolio and the costs
associated  with the  origination  and  acquisition  of the student loans in the
portfolio. See "-- Student Loan Portfolio."

    In  addition  to the impact of growth of our  student  loan  portfolio,  our
results of  operations  and financial  condition may be materially  affected by,
among other things, changes in:

    o     applicable  laws and  regulations  that may affect the volume,  terms,
          effective yields or refinancing options of education loans;

    o     demand for education financing and competition within the student loan
          industry;

    o     the  interest  rate  environment,  funding  spreads  on our  financing
          programs and access to capital markets; and

    o     prepayment rates on student loans,  including  prepayments relating to
          loan consolidations.

    Competition  for the supply  channel of education  financing and the student
loan  industry  has caused the cost of  acquisition  related to our student loan
assets  to  increase.  In  addition,  we  have  seen  significant  increases  in
consolidation  loan activity and consolidation  loan volume within our industry.
The  increase  in  competition  for  consolidation  loans  has  caused  us to be
aggressive in our measures to protect and secure our existing  portfolio through
internal  consolidation  efforts.  We  will  generally  recognize  our  cost  of
acquisition  over  the  average  useful  life of the  assets;  however,  we will
generally  accelerate  recognition of the unamortized  cost of acquisition  when
loans are consolidated,  even if they are consolidated on our balance sheet. The
significant increase in consolidation activity,  entrants and competition within
the industry, coupled with our asset retention practices, have caused our yields
to be reduced in recent years through  amortization  of  acquisition  costs.  If
these trends  continue,  we could continue to see our yields reduced through the
increase in consolidation  loans,  which have a lower yield and also result in a
further increase in amortization costs. See "-- Student Loan  Portfolio--Student
Loan Spread Analysis."  Although our short-term  yields may be reduced,  we will
have been  successful in protecting our assets and stabilizing our balance sheet
for long-term growth.

    Our student loan portfolio and asset growth will be  significant  factors in
determining  future growth in our net interest  income as our primary  source of
income is interest  earned on our student  loan  portfolio.  If our student loan
portfolio  continues  to grow and our net  interest  margin  remains  relatively
stable,  we expect our net interest  income to increase after  adjusting for any
variable-rate  floor income.  Interest  income,  and to a certain extent our net
income,  is also dependent upon the relative level of interest  rates.  While we
expect our student loan  portfolio  and interest  earning  assets to continue to
grow, which should cause interest income and earnings  growth,  we do not expect
to continue to grow at historical levels.  Specifically,  our net income in 2003
decreased $21.4 million,  or 44.2%, as compared to 2002 primarily because of the
decrease in our  variable-rate  floor income.  Net interest income  decreased by
$12.3 million,  or 6.4%, in 2003 as compared to 2002. This decrease was a result
of a decrease in variable rate floor income of $37.0  million,  which was offset
by an increase in interest  income from the growth in our student loan portfolio
and decreased interest rates on our borrowings.  Therefore, net interest income,
excluding the effects of  variable-rate  floor income,  increased  approximately
$24.7  million,  or 17.5%,  in 2003 as  compared to 2002.  This  increase in net
interest income,  excluding  variable-rate  floor income,  has resulted from the
portfolio  growth  previously  discussed.  Variable-rate  floor income occurs in
certain  declining  interest rate  environments,  and we cannot predict  whether
these interest rate


                                       14


environments will occur in the future. We generally do not anticipate  receiving
or plan to receive variable-rate floor income.

    We  reported  net income of $27.1  million  in 2003,  or $0.60 per basic and
diluted  share,  as  compared to $48.5  million,  or $1.08 per basic and diluted
share,  in 2002. Net interest  income  includes more than $69.3  million,  or 73
basis points,  in yield reduction due to amortization of loan acquisition  costs
or premiums in 2003, as compared to $55.1 million,  or 67 basis points, in 2002.
Despite our solid loan volume growth,  our unamortized cost of loan acquisitions
or premiums  has been reduced from 1.9% at December 31, 2002 to 1.5% at December
31, 2003. In addition, we recorded  approximately $12.8 million of variable-rate
floor  income  in 2003 as  compared  to  approximately  $49.8  million  in 2002.
Operating  expenses in 2003 included $12.8 million of amortization of intangible
assets resulting from  acquisitions  prior to 2003, of which $6.7 million is not
deductible for federal income tax purposes.  Amortization  of intangible  assets
totaled $22.2 million in 2002,  which  included $16.2 million not deductible for
federal  income  tax  purposes.  Operating  expenses  in 2003  also  include  an
additional $5.1 million in one-time costs to terminate consulting and employment
contracts in 2003. In addition,  in preparing for our initial public offering in
December  2003,  we  incurred a  non-recurring,  nondeductible,  non-cash  stock
compensation  expense of $5.2 million for stock  purchased by employees early in
2003.

    Our net income also included a mark-to-market loss on derivative instruments
of $1.2  million in 2003 as  compared  to $0.6  million in 2002.  We maintain an
overall  interest rate risk  management  strategy that  incorporates  the use of
derivative  instruments  to  minimize  the  economic  effect  of  interest  rate
volatility.  Management has structured all of our derivative  transactions  with
the intent that each is economically effective.  However, most of our derivative
instruments do not qualify for hedge  accounting under SFAS No. 133 and thus may
adversely impact earnings.  In addition,  the mark-to-market adjustment recorded
through  earnings in our  consolidated  statements of income may fluctuate  from
period to period.

Acquisitions

    We have  positioned  ourselves  for growth by  building a strong  foundation
through mergers and acquisitions of related and unrelated entities. Although our
assets and loan portfolios increased through these transactions, a key aspect of
each  transaction  was its  impact on our  prospective  organic  growth  and the
development  of our  integrated  platform of services.  As a result of our rapid
growth,   the   development   of  our  platform   and  changes  in   operations,
period-to-period comparability of our results of operations may be difficult.

    In 2000, we acquired  UNIPAC  Service  Corporation,  a related  entity,  and
InTuition Holdings,  Inc., which added servicing and origination operations.  In
2001, we acquired  MELMAC,  Inc.,  which  increased our FFELP  portfolio by $424
million,  and GuaranTec LLP, which added guarantee  servicing to our activities.
In addition,  in December 2001, we acquired EFS, Inc.,  which increased our loan
servicing operations and added $2.5 billion to our FFELP portfolio.  In 2002, we
expanded our product suite by adding loan servicing  software  products  through
the  acquisitions  of Idaho  Financial  Associates,  Inc.  and  Charter  Account
Systems,   Inc.  In  2003,  we  acquired  UFS   Securities,   LLC,  which  added
broker-dealer services to our services.

    In January  2004,  we acquired a 50%  interest  in Premiere  Credit of North
America,  LLC, or Premiere,  a collection  services  company that specializes in
collection of educational debt. Premiere is based in Indianapolis,  Indiana, and
employs  approximately 45 persons. In March 2004, we acquired rights, for a term
of ten years, in certain assets of the Rhode Island Student Loan  Authority,  or
RISLA,  including  the right to originate  student loans in RISLA's name without
competition  from  RISLA  during  such  time  period.  RISLA  also  sold to us a
portfolio of FFELP loans with an aggregate  outstanding balance of approximately
$175  million.  We have  further  agreed to provide  administrative  services in
connection with certain of the indentures governing debt securities of RISLA for
a ten-year  period.  We have also  entered  into an agreement to acquire a FFELP
loan secondary market,  which holds a FFELP loan portfolio of approximately $130
million. We expect this acquisition to close during the second quarter of 2004.

Net Interest Income

    We generate the majority of our earnings  from the spread  between the yield
we  receive on our  portfolio  of  student  loans and the cost of funding  these
loans.  This spread  income is reported on our income  statement as net interest
income.  The  amortization  and  write-offs of premiums or discounts,  including
capitalized costs of origination,  the  consolidation  loan rebate fee and yield
adjustments  from borrower  benefit  programs,  are netted against loan interest
income on our income statement. The amortization and write-offs of bond issuance
costs are included in interest expense on our income statement.

    Our  portfolio of FFELP loans  generally  earns  interest at the higher of a
variable rate based on the special allowance payment, or SAP, formula set by the
U.S. Department of Education (the "Department,") and the borrower rate, which is
fixed over a period of time.  The SAP  formula is based on an  applicable  index
plus a fixed spread that is dependent  upon when the loan was originated and the
loan's repayment status. Depending on the type of student loan and when the loan
was  originated,  the  borrower  rate is  either  fixed to term or is reset to a
market rate each July 1. Loans that reset  annually on each July 1 can  generate
excess spread income as compared to the rate based on the SAP formula in certain
declining  interest rate  environments.  We refer to this  additional  income as


                                       15


variable-rate  floor  income  and it is  included  in loan  interest  income  as
described  further in "-- Results of Operations"  below.  Historically,  we have
earned excess spread, or variable-rate  floor income, in declining interest rate
environments  as recently as our most recent  fiscal  year.  Since the rates are
reset  annually,  we view  these  earnings  as  temporary  and  not  necessarily
sustainable.  Our  ability  to earn  variable-rate  floor  income in the  future
periods is dependent  upon the interest  rate  environment  following the annual
reset of borrower rates,  and we cannot assure that such  environment will exist
in the future.

    The table below sets forth the weighted average  borrower  interest rate and
weighted average lender interest rate for all variable-rate  student loan assets
for the period indicated.

                                                As of December 31,
                                          -----------------------------
                                          2003         2002        2001
                                          ----         ----        ----
        Weighted average borrower
        interest rate...................  3.76%       4.97%        7.02%
        Weighted average lender
        interest rate...................  3.49%       4.27%        6.23%

    Because we generate the majority of our earnings from the spread between the
yield we receive on our  portfolio  of student  loans and the cost of  financing
these  loans,  the  interest  rate  sensitivity  of our  balance  sheet  is very
important to our operations.  The current and future  interest rate  environment
can and will affect our interest  earnings,  net interest income and net income.
The effects of changing  interest rate  environments are further outlined in "--
Risks -- Market and Interest Rate Risk" below.

    On  those  FFELP  loans  with  fixed  to  term  borrower  rates,   primarily
consolidation  loans,  we earn interest at the greater of the borrower rate or a
variable  rate based on the SAP  formula.  Since we finance the  majority of our
student loan  portfolio  with  variable-rate  debt, we may earn excess spread on
these loans for an extended period of time.

    On most consolidation  loans, we must pay a 1.05% per year rebate fee to the
Department.  Those  consolidation loans which have variable interest rates based
on the SAP  formula  earn a yield  less  than  that of a  Stafford  loan.  Those
consolidation  loans which have fixed  interest rates less than the sum of 1.05%
and the variable  rate based on the SAP formula also earn a yield less than that
of a Stafford loan. As a result, as consolidation  loans matching these criteria
become a larger  portion of our loan  portfolio,  there will be a lower yield on
our loan  portfolio in the short term.  However,  due to the  extended  terms of
consolidation  loans,  we expect  to earn the yield on these  loans for a longer
duration, making them beneficial to us in the long term.

    A portion of our FFELP loan portfolio,  with an outstanding  balance of $2.6
billion as of December  31, 2003,  is  comprised of loans which were  previously
financed with tax-exempt obligations issued prior to October 1, 1993. Based upon
provisions  of the  Higher  Education  Act and  related  interpretations  by the
Department,  we believe  that we may be  entitled to receive  special  allowance
payments on these loans  providing  us with a 9.5%  minimum  rate of return.  To
date, we have not recognized  interest income  generated by these loans based on
the 9.5% minimum rate of return. We have asked the Department to confirm that we
are allowed to recognize the income based on the 9.5% minimum rate of return. We
have deferred  recognition of this excess interest  income pending  satisfactory
resolution of this issue. As of December 31, 2003, the amount of excess interest
income deferred totaled  approximately  $42.9 million which is included in other
liabilities on our consolidated  balance sheet. Since we did not refinance loans
with the aforementioned  tax-exempt obligations until 2003, all of this deferred
income was  recorded  this year.  Legislation  has been  proposed  to  eliminate
variable  rate  floor  income as well as the 9.5% floor  interest  rate on loans
financed with funds from pre-1993 tax-exempt  financings.  The enactment of this
legislation might  prospectively  eliminate floor income on pre-1993  tax-exempt
financings  and allow us to  recognize  our  deferred  excess  interest  income.
Conversely,  we cannot be assured that any such  legislation,  if enacted,  will
only prospectively  eliminate this floor income. At this time, we cannot predict
how any such potential legislation will affect our operations in the future.

    In declining interest rate environments,  we can earn significant amounts of
variable-rate  floor income.  The more drastic the reduction in rates subsequent
to the  July 1 annual  borrower  interest  rate  reset  date,  the  greater  our
opportunity to earn such income.  Conversely, as the decline in rates abates, or
in  environments  where  interest  rates are  rising,  our  opportunity  to earn
variable-rate floor income can be reduced, in some cases substantially. Although
we have been in a historically low interest rate environment,  interest rates on
which our assets are indexed have been rising since the second  quarter of 2003.
As  interest  rates   increase,   we  incur  greater   financing  costs  on  our
variable-rate financings. An increase in our financing costs, in turn, decreases
the spread  between the rate of our FFELP loans (which reset  annually)  and the
rate of our financings,  ultimately  causing a decrease in  variable-rate  floor
income.

    Investment    interest   income    includes    income   from    unrestricted
interest-earning  deposits  and funds in our special  purpose  entities  for our
asset-backed securitizations.


                                       16


Provision for Loan Losses

    We maintain an allowance  for loan losses  associated  with our student loan
portfolio  at a level that is based on the  performance  characteristics  of the
underlying  loans.  We analyze the allowance  separately for our FFELP loans and
our private loans.

    The  loan  loss  allowance  attributable  to  FFELP  loans  consists  of two
components:  a risk sharing  reserve and a reserve for rejected  guaranty agency
claim losses, caused mainly by servicing defects. The risk sharing reserve is an
estimate  based on the amount of loans subject to the 2% risk sharing and on the
historical experience of losses. The rejected claim loss reserve is based on the
historical   trend  of  ultimate   losses  on  loans   initially   rejected  for
reimbursement  by  guaranty  agencies.  FFELP  loans are  guaranteed  as to both
principal and interest and,  therefore,  continue to accrue  interest  until the
time they are paid by the  guaranty  agency.  Once a FFELP loan is rejected  for
claim  payment,  our policy is to continue to pursue  recovery of principal  and
interest,  whether by curing  the reject or  collecting  from the  borrower.  We
attempt to cure the  rejected  claims  through  our  collection  efforts.  As of
December 31, 2003,  we had an allowance  for loan losses on FFELP loans of $10.8
million.

    In determining the private loan loss allowance, we divide the portfolio into
various  categories,  such as the type of  program,  loan status and months into
repayment.  We then estimate  defaults based on the borrowers'  credit profiles,
net of estimated  recoveries.  We place a private loan on non-accrual status and
charge off the loan when the  collection  of principal  and interest is 120 days
past  due.  We  utilize  this  data to  estimate  the  amount  of  losses in the
portfolio, net of subsequent collections, that are probable of occurrence. As of
December 31, 2003,  we had an allowance for loan losses on private loans of $5.2
million.

    The evaluation of the provision for loan losses is inherently subjective, as
it requires material estimates that may be subject to significant  changes.  The
provision for loan losses  reflects the activity for the  applicable  period and
provides an  allowance at a level which our  management  believes is adequate to
cover probable losses inherent in the loan portfolio.

    The Higher Education Act authorizes the Department to recognize  lenders and
lender servicers (as agent for the eligible lender) for an exceptional  level of
performance in servicing FFELP loans. A lender or lender servicer designated for
exceptional  performance  can receive 100  percent  reimbursement  on all claims
submitted for insurance  provided that the lender or lender  servicer  meets and
maintains all requirements for achieving its designation.  On December 29, 2003,
we applied for Exceptional Performance status as a student loan servicer for the
FFEL Program. Our original application was denied by the Department based on two
issues. We believe we have provided sufficient information related to one of the
issues to consider it resolved. The other issue relates to a complaint submitted
to the  Department  by a former  employee in connection  with our  procedures in
processing  certain  FFELP  loan  borrower  forbearances.  In  March  2004,  the
Department  provided us with a summary of that  complaint and also forwarded the
complaint on to the Office of the Inspector  General,  or OIG. As we understand,
this former employee's  complaint alleges that we incorrectly  processed certain
forbearances  during a limited time period and with respect to a limited  number
of borrower  accounts.  Our management has reviewed the procedures in connection
with this activity and concluded that such procedures did not violate FFELP loan
servicing  regulations.  We are cooperating  with the Department to resolve this
issue. We promptly  advised our independent  auditors,  KPMG LLP, of the issues.
There  can be no  assurance  that  the OIG will  review  the  former  employee's
complaint  without  conducting  an  investigation,  or that the  outcome  of any
investigation  will be favorable.  If an OIG investigation  were to occur, we do
not expect any adverse finding, nor do we believe that this issue will result in
a  material  adverse  financial  impact on us even if an  investigation  were to
result in an adverse finding.  A delayed resolution of this matter may delay our
ability  to  resubmit  an  application  with the  Department  to become a lender
servicer designated for exceptional  performance,  and an unfavorable resolution
of this matter may result in an inability to resubmit  that  application.  If we
are able to resubmit our application,  we cannot be assured that we will receive
or maintain the  designation  as  exceptional  performer.  Should we receive and
maintain designation as an exceptional performer under the Higher Education Act,
our cost related to losses on defaulted  FFELP loans,  specifically  the 2% risk
share component that is not guaranteed, could be substantially reduced and would
differ significantly from historical losses and trends.

Other Income

    We also  earn  fees  and  generate  income  from  other  sources,  including
principally  loan  servicing,  guarantee  servicing  and  licensing  fees on our
software  products.  Loan servicing fees are determined  according to individual
agreements with customers and are calculated based on the dollar value or number
of loans or accounts  serviced for each customer.  Guarantee  servicing fees are
earned  as  a  result  of  our   providing   system   software,   hardware   and
telecommunication  support, borrower and loan updates, default aversion tracking
services,  claim  processing  services and post-default  collection  services to
guaranty agencies.  Guarantee  servicing fees are calculated based on the number
of loans  serviced  or amounts  collected.  Software  services  income  includes
software  license and  maintenance  fees  associated  with student loan software
products as well as certain loan marketing fees.  Other income also includes the
derivative  market value adjustment as further  discussed in "-- Risks -- Market
and Interest Rate Risk" below.

    In addition,  we earn fee income on some of our securitization  transactions
through  UFS  Securities,  our wholly  owned  broker-dealer,  which  effectively
decreases our costs associated with accessing this market.  UFS Securities sells
certain   tranches  of  our  auction  rate  securities  in  a  co-broker  dealer
arrangement with certain third-party broker-dealers.  UFS Securities is paid the
same amount


                                       17


of  fees  as  the  third-party  broker-dealers  for  selling  the  auction  rate
securities.  Since UFS  Securities,  which was acquired in August  2003,  is our
wholly owned subsidiary,  these sales and the fees received for the sales by our
wholly owned  subsidiary  will have the effect of reducing our overall  costs on
the sales of our auction rate securities.

    As we expand our student loan origination and acquisition activities, we may
face increased  competition with some of our servicing  customers.  In the past,
including one case in 2003,  servicing customers have terminated their servicing
relationships with us.  Furthermore,  we could in the future lose more servicing
customers as a result of such increased competition.  However, the vast majority
of our servicing  agreements provide for life-of-loan  servicing of the existing
loans,  and, as such, we do not expect this loss or the potential future loss of
customers to have a material adverse effect on our results of operations for the
foreseeable future.

    One  of  our  guarantee  servicing  customers  recently  notified  us of its
intention not to renew its servicing contract.  The loss of this customer is not
expected  to have a  material  effect on our  results of  operations  due to the
relative portion of our earnings attributable to guarantee servicing revenue and
the size of the individual customer.

    The income and revenues provided through our servicing  software  operations
have  increased  in  recent  years  with the  acquisitions  of  Idaho  Financial
Associates, Inc. and Charter Account Systems, Inc. in January 2002 and May 2002,
respectively.  This  increase was offset by a decrease in other  income.  To the
extent that our servicing software license and maintenance  revenues continue to
increase,  we believe that such increase will  primarily  come from our existing
customer base.

Operating Expenses

    Operating  expenses  include  costs  incurred to manage and  administer  our
student  loan  portfolio  and our  financing  transactions,  costs  incurred  to
generate  and acquire  student  loans and general and  administrative  expenses,
which include corporate overhead.  Operating expenses also include  amortization
of intangible assets related to acquisitions.  We do not believe inflation has a
significant effect on our operations.

Results of Operations

Year ended December 31, 2003 compared to year ended December 31, 2002

    Net interest  income.  Loan interest income  decreased by $45.0 million,  or
11.1%, in 2003 as compared to 2002. This decrease was a result of changes in the
interest rate environment and in the pricing characteristics of our student loan
assets,  although such decrease was partially  offset by an increase in the size
of our student loan portfolio. Lower interest rates in 2003 caused a decrease in
the average net yield on our student loan portfolio to 3.82% from 4.96% in 2002.
Variable-rate   floor   income   decreased   approximately   $37.0   million  to
approximately  $12.8 million in 2003 from  approximately  $49.8 million in 2002,
due to the timing and  relative  change in interest  rates  during the  periods.
Essentially,  prevailing interest rates declined  drastically  subsequent to the
July 1, 2002 annual  borrower  interest  rate reset date  compared to their less
substantial decline following the reset of rates on July 1, 2003.  Consequently,
we realized  significantly less  variable-rate  floor income during 2003 than we
did in 2002.  The weighted  average  interest rate on our student loan portfolio
decreased in 2003 due to lower interest rates, together with the increase in the
number of lower yielding  consolidation  loans.  The lower weighted average loan
interest rate resulted in a reduction in loan interest  income of  approximately
$41.5 million.  Consolidation  loan activity also increased the amortization and
write-offs of  acquisition  costs and increased  the  consolidation  rebate fee,
reducing loan interest income an additional approximately $29.9 million in 2003.
The reduction in loan  interest  income  resulting  from the decline in interest
rates and reduction in  variable-rate  floor income was  partially  offset by an
increase in our portfolio of student loans.  The average  student loan portfolio
increased  by $1.3  billion,  or  15.7%,  in 2003 as  compared  to  2002,  which
increased  loan  interest  income  by  approximately  $63.1  million  in 2003 as
compared to 2002.

    Investment  interest  income  decreased $5.6 million,  or 26.8%,  in 2003 as
compared to 2002.  This decrease was due to the  termination  of a joint venture
with a large financial institution in the second quarter of 2003.

    Interest  expense on bonds and notes payable  decreased  $38.3  million,  or
16.3%, in 2003 as compared to 2002. This decrease  occurred  despite an increase
in average total debt of approximately $1.6 billion, specifically an increase in
average variable-rate debt of $1.8 billion,  which increased interest expense by
approximately $22.0 million. The reduction in interest rates, specifically LIBOR
and auction  rates,  decreased  our average  cost of funds to 1.86% in 2003 from
2.59% in 2002.  As a result,  interest  expense  decreased  approximately  $43.0
million in 2003 as  compared  to 2002.  We reduced  average  fixed-rate  debt by
$212.0  million  in 2003,  which  decreased  our  overall  interest  expense  by
approximately  $12.5 million as compared to 2002.  Interest expense on bonds and
notes payable  during 2003 includes  additional  amortization  and write-offs of
bond issuance costs of $2.6 million incurred as a result of refinancing  certain
debt transactions compared to $5.3 million in 2002.

    As a  result  of the  foregoing,  net  interest  income  decreased  by $12.3
million, or 6.4%, in 2003 as compared to 2002. Our net interest margin decreased
to 1.71% in 2003 from 2.15% in 2002. Net interest income,  excluding the effects
of  variable-rate  floor


                                       18


income  of  $12.8  million  in  2003  and  $49.8  million  in  2002,   increased
approximately $24.7 million,  or 17.5%, to approximately  $165.8 million in 2003
from approximately $141.1 million in 2002.

    Provision  for loan  losses.  The  provision  for loan  losses for FFELP and
private loans  increased $5.9 million,  or 105.4%,  in 2003 as compared to 2002.
The  provision  for loan losses for FFELP loans  increased  $1.1 million in 2003
compared to 2002 due to the  increase  in the size of our FFELP loan  portfolio.
The provision for loan losses for private loans  increased  $4.8 million in 2003
compared to 2002.  This  increase  was due to a provision of $4.3 million for an
identified pool of private loans based on aging,  delinquency and performance of
such  identified  pool.  This pool of private  loans was  limited  to  borrowers
attending a single school, and, in early 2002, we ceased making private loans to
borrowers  attending that school. The remaining increase of $0.5 million was due
to the increase in size of our private loan portfolio.  Our net loan charge-offs
as a percentage of average student loans increased to 0.079% in 2003 from 0.047%
in 2002.  This  increase  is directly  attributable  to the  identified  pool of
private loans as a result of the continued aging of this portfolio.  The Company
periodically re-evaluates the requirements of its provision for loan losses, and
future  additions to the provision for our student loans and the identified pool
of private loans may be necessary.

    Other income. Total other income decreased $7.7 million, or 6.2%, in 2003 as
compared to 2002. Loan servicing and other fee income decreased $4.6 million, or
4.4%,  software services and other income decreased $2.5 million,  or 11.5%, and
derivative  market value adjustment loss increased $0.6 million,  or 102.1%,  in
2003 as compared to 2002.

    Loan  servicing  and other fee income  decreased due to the reduction in the
number  and  dollar  amount  of loans  we  serviced  for  third  parties.  Total
third-party loan servicing  volume decreased $1.1 billion,  or 10.1%, in 2003 as
compared to 2002.  This resulted in a decrease in loan servicing  income of $9.4
million in 2003 as  compared to 2002.  This  decrease in income was offset by an
increase of $4.8  million of  guarantee  servicing  income in 2003 due to higher
guarantee volumes.

    The decrease in software  services  and other  income was due to  additional
income  earned  of $5.7  million  in  2002  on a  marketing  contract  that  was
terminated  in the  fourth  quarter  of 2002.  This  decrease  was  offset by an
increase of $3.4 million due to the  acquisitions of Charter  Accounts  Systems,
Inc. in May 2002 and Idaho Financial  Associates in January 2002 and an increase
in other  income of $1.3 million due to the  acquisition  of UFS  Securities  in
August 2003. In addition,  late fee income on borrower  payments  increased $1.0
million in 2003. In 2002, we  recognized  marketing  income of $2.3 million as a
broker on a loan sale.

    The derivative  market value  adjustment  loss increased as we increased our
use of  derivative  instruments  in 2003 to provide  economic  hedges to protect
against the impact of adverse changes in interest rates.  The derivative  market
value  adjustment loss of $0.6 million in 2002 was due to the interest rate swap
in the notional  amount of $500 million entered into in 2001 that expired in the
second quarter of 2002. See "-- Risks -- Market and Interest Rate Risk."

    Operating  expenses.  Total operating  expenses  increased $3.7 million,  or
1.6%,  in 2003 as  compared  to 2002.  Salaries  and  benefits  increased  $17.4
million,  or 16.3%, and total other expenses decreased $13.7 million,  or 10.7%,
in 2003 as compared to 2002.

    Salaries and benefits increased as a non-cash stock compensation  expense of
$5.2 million was recognized in the third quarter of 2003 equal to the difference
between the  product of the  estimated  initial  public  offering  price and the
number of shares issued in March 2003 and the total price paid by the employees.
In addition,  salary expense  increased $5.1 million in 2003 as compared to 2002
associated  with the  termination of consulting and  employment  agreements,  of
which $1.8 million was  incurred in the fourth  quarter of 2003.  The  remaining
increase of $7.1 million is due to the increased personnel from the acquisitions
previously described and expansion of our marketing efforts.

    The net decrease in total other  expenses can be attributed to a decrease in
depreciation  and  amortization  expense of $9.3 million,  or 28.7%,  due to the
decrease in the  amortization  of  intangible  assets of $9.5 million as certain
intangible assets were fully amortized in 2002.  Trustee and other  debt-related
fees increased $2.7 million,  or 16.5%,  in 2003 as compared to 2002 as a result
of a $1.6 billion  increase in average total debt  outstanding.  Advertising and
marketing expenses decreased $1.3 million, or 11.6%, in 2003 as compared to 2002
due to a $2.4 million expense  incurred on a large  marketing  contract that was
terminated in December 2002. The decrease was offset by an increase in marketing
activities  related  to  consolidation  mailings  in 2003.  Consulting  fees and
support services to related parties decreased $9.3 million, or 72.5%, in 2003 as
compared to 2002 as a result of a $1.4 million  decrease in consulting  fees due
to the  termination  of a large  consulting  agreement  in  December  2002.  The
remaining  decrease was due to the conversion  related fees paid in 2002 for the
systems  conversion  that occurred in November  2002.  Postage and  distribution
expenses increased $2.1 million, or 19.3%, in 2003 as compared to 2002 due to an
increase in mass mailings to promote  origination of Stafford and  consolidation
loans.

    Income tax expense.  Income tax expense decreased $8.4 million, or 30.3%, in
2003 compared to 2002,  due to the decrease in income  before income taxes.  Our
effective tax rate was 41.7% in 2003 as compared to 36.5% in 2002.  The increase
in  the  effective  rate   principally  was  a  result  of  the  non-cash  stock
compensation  expense  recognized in 2003 for financial  statement purposes that
was not deductible for tax purposes.


                                       19


    Net income. Net income decreased to $27.1 million in 2003 from $48.5 million
in 2002, for the reasons discussed above.

Year ended December 31, 2002 compared to year ended December 31, 2001

    Net interest  income.  Loan interest income  increased by $86.7 million,  or
27.2%,  in 2002 as compared to 2001.  This increase was the result of changes in
the interest rate  environment,  in the pricing  characteristics  of our student
loan assets, and in the size of our student loan portfolio. Lower interest rates
in 2002 caused a decrease in the average net yield on our student loan portfolio
to  4.96% in 2002  from  6.20% in 2001.  Variable-rate  floor  income  increased
approximately  $19.9  million  to  approximately  $49.8  million  in  2002  from
approximately  $29.9 million in 2001,  due to the timing and relative  change in
interest  rates during the periods.  The weighted  average  interest rate on our
student  loan  portfolio  decreased  in 2002 due to the  lower  interest  rates,
together with the increase in the number of lower yielding  consolidation loans.
The lower  weighted  average loan  interest rate resulted in a reduction in loan
interest income of approximately $65.2 million. Consolidation loan activity also
increased the  amortization and write-offs of acquisition  costs,  reducing loan
interest income an additional approximately $40.4 million in 2002. The reduction
in loan interest  income  resulting  from the decline in interest  rates and the
reduction in  variable-rate  floor income was partially offset by an increase in
our portfolio of student loans. The average student loan portfolio  increased by
approximately  $3.0  billion,  or  59.1%,  in 2002 as  compared  to 2001,  which
increased  loan interest  income by $192.1  million in 2002 as compared to 2001,
including the increase related to variable-rate floor income.

    Investment  interest  income  increased $4.0 million,  or 23.6%,  in 2002 as
compared to 2001, due to an  approximately  $360.1  million  increase in average
investment and interest-earning deposits during 2002.

    Interest  expense on bonds and notes payable  increased  $14.3  million,  or
6.5%, in 2002 as compared to 2001.  Average  variable-rate  debt  increased $4.1
billion, which resulted in an increase in interest expense of $85.9 million. The
reduction in  short-term  interest  rates,  specifically  LIBOR,  decreased  our
average cost of funds to 2.59% in 2002 from 3.95% in 2001. As a result, interest
expense  decreased  approximately  $83.1 million in 2002 as compared to 2001. We
increased average fixed-rate debt by $199.9 million during 2002, which increased
our overall interest expense by approximately $12.0 million as compared to 2001.
In 2002, we first accessed the term  securitization  market.  While the interest
expense  associated with term  securitizations is less than that associated with
our other debt  instruments,  the  incremental  benefit in 2002 was  negligible.
While we expect that we will continue to access the term securitization markets,
we cannot  predict  whether the benefits of our accessing  those markets will be
material to our results of operations in future periods.

    As a  result  of the  foregoing,  net  interest  income  increased  by $76.3
million,  or  66.6%,  in 2002 as  compared  to  2001.  Our net  interest  margin
increased to 2.15% in 2002 from 2.09% in 2001.  Net interest  income,  excluding
the effects of  variable-rate  floor  income of $49.8  million in 2002 and $29.9
million in 2001,  increased  $56.4 million,  or 66.6%, to $141.1 million in 2002
from $84.7 million in 2001.

    Provision  for loan  losses.  The  provision  for loan  losses for FFELP and
private loans increased $1.7 million, or 43.3%, in 2002 as compared to 2001. The
provision for loan losses for FFELP loans decreased  $100,000,  or 3.0%, in 2002
as compared to 2001.  The provision for loan losses for private loans  increased
$1.8 million, or 242.9%, in 2002 as compared to 2001. This increase was due to a
provision of approximately  $1.6 million for an identified pool of private loans
based on aging,  delinquency and performance of such identified  pool. This pool
of private  loans was limited to loans to borrowers  attending a single  school,
and, in early 2002, we ceased making  private loans to borrowers  attending that
school.  The remaining  combined  increase of $100,000,  or 2.5%, was due to the
increase in size of our FFELP and private loan portfolios.

    Other income.  Total other income increased $27.3 million, or 27.9%, in 2002
as  compared  to 2001.  Loan  servicing  and other fee  income  increased  $10.7
million,  or 11.5%,  software services and other income increased $14.2 million,
or 184.1%,  and derivative  market value adjustment loss decreased $2.4 million,
or 80.5%, in 2002 as compared to 2001.

    Loan  servicing  and other fee  income  increased  due to growth in the loan
servicing  portfolio of $817.5 million in 2002 and the acquisition of EFS, Inc.,
which  increased the servicing  portfolio by an additional $1.0 billion in 2002.
The  change  in the  loan  servicing  volume  resulted  in an  increase  in loan
servicing income of $1.3 million.  In addition,  we acquired  GuaranTec,  LLP in
June 2001 resulting in an increase of $8.7 million in guarantee servicing income
in 2002 as compared to 2001.

    Software  services and other income  increased  due to the  acquisitions  of
Charter Account Systems, Inc. in May 2002 and Idaho Financial  Associates,  Inc.
in  January  2002.  These  acquisitions  resulted  in an  increase  in income of
approximately  $6.2 million in 2002 compared to 2001.  Additional income of $6.6
million was earned on a marketing  contract in 2002 that was not in existence in
2001. Other income also included an increase in  administrative  services income
of $1.2 million in 2002 as compared to 2001 from the support  services  provided
to FirstMark Services, LLC, which was not in existence in 2001.

    The derivative  market value  adjustment loss decreased as the interest rate
swap entered into in 2001 expired in June 2002.


                                       20


    Operating  expenses.  Total operating expenses  increased $39.3 million,  or
20.1%,  in 2002 as compared  to 2001.  Salaries  and  benefits  increased  $29.5
million,  or 38.1%, and total other expenses increased $11.3 million,  or 10.1%,
in 2002 as compared to 2001. The increase in salaries and benefits is due to the
following:  the  acquisition  of EFS,  Inc. in December  2001,  which  increased
salaries and  benefits by $11.2  million,  the  acquisition  of Idaho  Financial
Associates,  Inc. in January 2002, which increased salaries and benefits by $7.9
million and the acquisition of Charter Account Systems,  Inc. in May 2002, which
increased  salaries  and benefits by $1.0  million.  The  remaining  increase in
salaries and benefits is due to an increase in support  services  personnel  and
the rising cost of employee benefits.

    The net increase in total other expenses can be attributed to an increase in
depreciation and amortization of $3.9 million,  or 13.5%, in 2002 as compared to
2001,  which includes an increase in the  amortization  of intangible  assets of
$3.4 million due to acquisitions of EFS, Inc., Idaho Financial Associates,  Inc.
and Charter Account Systems,  Inc. in December 2001,  January 2002 and May 2002,
respectively.  The remaining  increase in depreciation  and  amortization  was a
result of increased  depreciation and  amortization of furniture,  equipment and
leasehold  improvements  in 2002 as  compared to 2001,  due to the  acquisitions
previously  described.  Trustee  and other  debt  related  fees  increased  $3.8
million,  or 29.5%, in 2002 as compared to 2001, as a result of the $4.3 billion
increase in average total debt outstanding. Occupancy and communications expense
increased  $3.9  million,  or  52.6%,  in 2002 as  compared  to 2001  due to the
acquisitions previously described.  Advertising and marketing expenses increased
$1.4  million,  or 13.7%,  in 2002 as  compared  to 2001 due to an  increase  in
consolidation loan origination activities.  Professional services increased $5.9
million,   or   175.3%,   in  2002  as   compared   to  2001  as  a  result   of
technology-related  consulting  in 2002 that did not  exist in 2001.  Consulting
fees and support services to related parties decreased $16.6 million,  or 56.4%,
in 2002 as compared to 2001.  This  decrease can be attributed to a $9.7 million
decrease due to the termination of the support  services  contract for InTuition
Holdings,  Inc. and GuaranTec,  LLP in December 2001, a $4.8 million decrease in
contracted technology services obtained from 5280 Solutions, Inc. related to the
consolidation  of our  servicing  platform in December  2001 and a $2.1  million
decrease as a result of a reduction in consulting fees for services  provided by
related  parties.  Other expenses  increased $4.0 million,  or 21.5%, due to the
acquisitions previously described.

    Income tax expense. Income tax expense increased to $27.7 million in 2002 as
compared to $5.4  million in 2001 due to the  increase in income  before  income
taxes in 2002.  Our effective tax rate was 36.5% in 2002 as compared to 41.0% in
2001. The 2002 effective tax rate was lower than the 2001 rate because other net
items, not deductible for tax purposes,  contributed positively to our effective
tax rate in 2002 whereas they contributed negatively in 2001.

    Net income.  Net income increased to $48.5 million in 2002 from $7.1 million
in 2001, for the reasons discussed above.

Financial Condition

At December 31, 2003 compared to December 31, 2002

    Total assets increased $2.1 billion, or 22.2%, from $9.8 billion at December
31, 2002 to $11.9  billion at December 31, 2003.  This was due to an increase in
student  loans  receivable  of $1.9  billion,  or 22.2%,  from $8.6  billion  at
December 31, 2002 to $10.5  billion at December 31,  2003.  This  increase was a
result  of net  growth  in  consolidation  loans of $2.0  billion  in  2003.  In
addition,  cash and cash equivalents  increased $158.3 million,  or 394.1%, from
$40.2 million at December 31, 2002 to $198.4  million at December 31, 2003.  The
increase is a result of the proceeds  received from the public stock offering in
December 2003.

    Total  liabilities  increased $2.0 billion,  or 20.4%,  from $9.7 billion at
December  31,  2002 to $11.6  billion  at  December  31,  2003.  The  growth  in
liabilities  was a result of an  increase  in bonds and  notes  payable  of $2.0
billion,  or 20.3%,  from $9.4 billion at December 31, 2002 to $11.4  billion at
December  31,  2003.  The  increase  in bonds and notes  payable  resulted  from
additional borrowings to fund our growth in student loans in 2003.

    Shareholders'  equity  increased  $196.4  million,  or 180.0%,  from  $109.1
million at December 31, 2002 to $305.5  million at December 31, 2003 as a result
of net  income of $27.1  million  in 2003 and the net  proceeds  from our public
stock offering of $167.7  million,  less $4 million in stock offering  costs. In
addition,  shareholders'  equity also  increased as a result of a non-cash stock
compensation expense of $5.2 million in 2003.

Liquidity and Capital Resources

    We completed an initial public  offering of our Class A Common Stock issuing
8,000,000 shares on December 11, 2003. The  underwriters  exercised their rights
related  to  the  over-allotment  of  shares,  resulting  in an  issuance  of an
additional 586,800 Class A Common Shares on December 22, 2003. The completion of
our initial public stock offering raised net proceeds of $167.7 million, less $4
million of stock offering costs.


                                       21


    We generally finance our operations through operating cash flow,  borrowings
under credit  facilities  and secured  financing  transactions.  We also utilize
secured and unsecured operating lines of credit and financing agreements to fund
operations and student loan acquisitions. Operating activities provided net cash
of $153.0 million in 2003, an increase of  approximately  $18.8 million from the
net cash  provided  by  operating  activities  of $134.2  million in 2002 due to
efficiencies and decreases in our operating expenses with the integration of our
acquisitions. Operating cash flows are driven by net income adjusted for various
non-cash  items  such  as  the  provision  for  loan  losses,  depreciation  and
amortization and the non-cash stock compensation expense in 2003.

    We  have a  $35.0  million  operating  line of  credit  and a $35.0  million
commercial paper conduit under two separate facilities from a group of six large
regional and national  financial  institutions.  We had $12.7  million  borrowed
under the commercial  paper conduit at December 31, 2003 and  subsequently  paid
these  borrowings off in the first quarter of 2004. The cost of funds associated
with our operating lines of credit is higher than that of the secured  financing
transactions  used to fund our student loan  portfolio.  Our operating  lines of
credit are generally  priced at a spread over LIBOR ranging from 60 to 225 basis
points.  We believe our operating lines and credit  facilities and the growth in
our cash flow from  operating  activities  and the initial public stock offering
indicates a favorable trend in our available capital  resources.  As a result of
the proceeds received from the initial public offering,  a $30 million operating
line of credit with a national financial institution was not renewed in February
2004 and we chose  not to  pursue  execution  of a  commitment  we had for a $30
million operating line of credit in late 2003.

    In the fourth  quarter of 2003,  we expanded one of our existing  short-term
student  loan  warehousing  facilities,  which  resulted  in an  increase in the
aggregate of all  short-term  student  loan  warehousing  facilities  from $1.05
billion  to $1.8  billion.  This  increased  warehouse  facility  will allow for
expansion of our liquidity and capacity for student loan growth. We believe that
the  expansion  of  our  warehousing   capacity  and  continued  access  to  the
asset-backed  securities  market will  provide  adequate  liquidity  to fund our
student loan operations for the foreseeable future. At December 31, 2003, we had
a loan  warehousing  capacity of $2.8 billion through 364-day  commercial  paper
conduit  programs.  Historically,  we have renewed our commercial  paper conduit
programs  annually  and  therefore,  do not believe the annual  renewal of these
contracts present a significant risk to our liquidity.

    Our secured financing instruments include commercial paper lines, short-term
student loan warehouse  programs,  variable-rate  tax-exempt bonds,  fixed-rate,
tax-exempt bonds and various  asset-backed  securities.  Of the $11.4 billion of
debt  outstanding  as of  December  31,  2003,  $9.3  billion  was issued  under
securitization  transactions.  In 2003 and 2002, we completed three asset-backed
securities  transactions  in each period totaling $2.9 billion and $2.8 billion,
respectively.  In  addition,  in  January  2004,  we  completed  a $1.0  billion
asset-backed  securities  transaction.   Depending  on  market  conditions,   we
anticipate continuing to access the asset-backed  securities markets in 2004 and
subsequent  years.  Securities  issued in our  securitization  transactions  are
generally priced off a spread to LIBOR or set under an auction procedure related
to the bonds and notes.  The student loans  financed are  generally  priced on a
spread to commercial paper or Treasury bills.

    We are limited in the amounts of funds that can be  transferred to us by our
subsidiaries  through  intercompany  loans,  advances or cash  dividends.  These
limitations  result from the  restrictions  contained in trust  indentures under
debt financing  arrangements  to which our education  lending  subsidiaries  are
parties.  We believe these limitations will not affect our operating cash needs.
The  amounts  of cash  and  investments  restricted  in the  respective  reserve
accounts of the education  lending  subsidiaries  are shown on the  consolidated
balance sheets as restricted cash and investments.

    The  following  table  summarizes  our  bonds and  notes  outstanding  as of
December 31, 2003:


                                        As of December 31, 2003
                           -----------------------------------------------------
                                          Percent    Line of
                            Carrying        of        credit      Interest rate
                             amount        total      amount           range         Final maturity
                           ----------      ------   ----------      ------------   ------------------
                                                 (dollars in thousands)
                                                                    
 Variable-rate bonds
   and notes (a):
   Bond and notes
 based on indices........  $3,203,859      28.2%    $3,203,859      1.11%--1.87%   05/01/07--01/25/37
   Bond and notes
 based on auction........   5,125,270       45.1     5,125,270      1.00%--1.30%   07/01/05--07/01/43
                          -----------              -----------
      Total variable-rate
      bonds and notes....   8,329,129       73.3     8,329,129
 Commercial paper and
   other.................   2,064,400       18.2     2,795,000      1.11%--1.40%   05/14/04--09/25/24
 Fixed-rate bonds and
   notes(a)..............     927,694        8.1       927,694      5.50%--6.68%   05/01/05--06/01/28
 Other secured borrowings      45,235        0.4       110,235      1.30%--6.00%   01/30/04--11/01/05
                          -----------              -----------
      Total.............. $11,366,458              $12,162,058
                          ===========              ===========

- -----------
(a) Issued in securitization transactions.


                                       22


    Total unused  commitments  under  various  commercial  paper,  warehouse and
operating  line of credit  agreements  totaled  $796  million as of December 31,
2003.

    The Company is committed under  noncancelable  operating  leases for certain
office and warehouse  space and  equipment.  Our  contractual  obligations as of
December 31, 2003 are as follows:


                                         Less than                                 More than
                             Total         1 year      1-3 years     3-5 years      5 years
                          -----------   -----------   -----------   -----------   -----------
                                                                   
Bonds and notes payable   $11,366,458   $   597,575   $   348,494   $   294,538   $10,125,851
Operating lease
obligations                    16,785         4,950         7,987         3,373           475
                          -----------   -----------   -----------   -----------   -----------
   Total                  $11,383,243   $   602,525   $   356,481   $   297,911   $10,126,326
                          ===========   ===========   ===========   ===========   ===========


    We have commitments with our branding partners, from whom we acquire student
loans and to whom we provide  marketing and  origination  services,  and forward
flow  lenders,  from  whom we  acquire  student  loans  and to  whom we  provide
origination  services only, which obligate us to purchase loans originated under
specific  criteria,  although our branding partners and forward flow lenders are
not obligated to provide us with a minimum  amount of loans.  These  commitments
generally  run for  periods  ranging  from one to five  years and are  generally
renewable. We are obligated to purchase student loans at current market rates at
the respective  sellers' requests under various agreements through September 30,
2004. As of December 31, 2003,  $287.4 million of student loans were  originated
under these agreements which we were committed to purchase.

Student Loan Portfolio

    The table below describes the components of our loan portfolio:

                                            As of December 31,
                             -------------------------------------------------
                                      2003                     2002
                             -----------------------   -----------------------
                                              Percent                   Percent
                                                of                        of
                               Dollars         total      Dollars        total
                             ------------      -----   ------------      -----
                                           (dollars in thousands)
FFELP:
  Stafford ...............   $  4,901,289       46.9%  $  4,983,021       58.2%
  PLUS/SLS (a) ...........        249,217        2.4        313,100        3.7
  Consolidation ..........      5,073,081       48.5      3,033,607       35.4
Non-FFELP:
  Private loans ..........         91,287        0.9         74,660        0.9
                             ------------      -----   ------------      -----
     Total ...............     10,314,874       98.7      8,404,388       98.2
Unamortized premiums .....        156,594        1.5        167,032        1.9
Allowance for loan losses:
  Allowance -- FFELP .....        (10,795)      (0.1)        (9,970)      (0.1)
  Allowance -- Private ...         (5,231)      (0.1)        (2,030)      --
                             ------------      -----   ------------      -----
     Net .................   $ 10,455,442      100.0%  $  8,559,420      100.0%
                             ============      =====   ============      =====
__________

(a) Supplemental Loans for Students, or SLS, are the predecessor to unsubsidized
Stafford loans.

Activity in the Allowance for Loan Losses

    The provision for loan losses represents the periodic expense of maintaining
an allowance  sufficient to absorb losses,  net of  recoveries,  inherent in the
portfolio of student loans.


                                       23


    An analysis of our  allowance  for loan losses is presented in the following
table:


                                                                      Year ended December 31,
                                                         --------------------------------------------------
                                                             2003               2002               2001
                                                         ------------       ------------       ------------
                                                                        (dollars in thousands)
                                                                                      
     Balance at beginning of year ..................     $     12,000       $     10,242       $      3,614
     Provision for loan losses:
       FFELP loans .................................            4,275              3,162              3,250
       Private loans ...............................            7,200              2,425                675
                                                         ------------       ------------       ------------
         Total provision for loan losses ...........           11,475              5,587              3,925
     Transfer from acquisitions ....................               --                 --              4,866
     Charge-offs:
       FFELP loans .................................           (3,450)            (2,570)            (1,742)
       Private loans ...............................           (4,132)            (1,333)              (499)
                                                         ------------       ------------       ------------
         Total charge-offs .........................           (7,582)            (3,903)            (2,241)
     Recoveries, private loans .....................              133                 74                 78
                                                         ------------       ------------       ------------
     Net charge-offs ...............................           (7,449)            (3,829)            (2,163)
                                                         ------------       ------------       ------------
     Balance at end of period ......................     $     16,026       $     12,000       $     10,242
                                                         ============       ============       ============
     Allocation of the allowance for loan
     losses:
       FFELP loans .................................     $     10,795       $      9,970       $      9,378
       Private loans ...............................            5,231              2,030                864
                                                         ------------       ------------       ------------
         Total allowance for loan losses ...........     $     16,026       $     12,000       $     10,242
                                                         ============       ============       ============
     Net charge-offs as a percentage of
     average student loans .........................            0.079%             0.047%             0.042%
     Total allowance as a percentage of
     average student loans .........................            0.170%             0.147%             0.199%
     Total allowance as a percentage of
       the ending balance of student loans .........            0.155%             0.143%             0.141%
     Private allowance as a percentage of
       the ending balance of private loans .........            5.730%             2.719%             1.413%
     Average student loans .........................     $  9,451,035       $  8,171,898       $  5,135,227
     Ending balance of student loans ...............     $ 10,314,874       $  8,404,388       $  7,267,055
     Ending balance of private loans ...............     $     91,287       $     74,660       $     60,760

The table below shows the student  loan  delinquency  amounts as of December
31, 2003 and 2002.  Delinquencies  have the  potential to  adversely  impact our
earnings   through   increased   servicing  and  collection  costs  and  account
charge-offs.


                                                             December 31,
                                            ---------------------------------------------
                                                      2003                  2002
                                            ----------------------  ---------------------
                                              Balance     Percent    Balance     Percent
                                            -----------   --------  ----------  ---------
                                                         (dollars in thousands)
                                                              
FFELP Student Loan Portfolio:
  Loans in school/
grace/deferment(1)........................  $ 2,941,228             $2,293,763
  Loans in forbearance(2).................    1,362,335              1,289,606
  Loans in repayment status:
    Loans current.........................    5,245,316     88.6%    4,002,025     84.3%
    Loans delinquent 31-60 days(3)........      279,435      4.7       307,668      6.5
    Loans delinquent 61-90 days...........      130,339      2.2       146,198      3.1
    Loans delinquent 91 days or greater(4)      264,934      4.5       290,468      6.1
                                            -----------    -----    ----------    -----
    Total loans in repayment..............    5,920,024    100.0%    4,746,359    100.0%
                                            -----------    =====    ----------    =====
    Total FFELP student loan portfolio....  $10,223,587             $8,329,728
                                            ===========             ==========
Private Student Loan Portfolio:
  Loans in school/grace/deferment(1)......  $    25,537             $   30,545
  Loans in forbearance(2).................       14,776                  7,711
  Loans in repayment status:
    Loans current.........................       45,554     89.4%       31,168    85.6%
    Loans delinquent 31-60 days(3)........        2,531      5.0         2,953      8.1
    Loans delinquent 61-90 days...........        1,556      3.0         1,259      3.5
    Loans delinquent 91 days or greater(4)        1,333      2.6         1,024      2.8
                                            -----------    -----    ----------    -----
  Total loans in repayment................       50,974    100.0%       36,404    100.0%
                                            -----------    =====    ----------    =====
    Total private student loan portfolio..  $    91,287             $  74,660
                                            ===========             ==========

- -----------

(1) Loans for borrowers  who still may be attending  school or engaging in other
    permitted  educational  activities and are not yet required to make payments
    on the loans, e.g., residency periods for medical students or a grace period
    for bar exam preparation.

(2) Loans for borrowers who have temporarily  ceased making full payments due to
    hardship or other factors,  according to a schedule approved by the servicer
    consistent  with the  established  loan  program  servicing  procedures  and
    policies.

(3) The period of delinquency is based on the number of days scheduled  payments
    are  contractually  past  due  and  relate  to  repayment  loans,  that  is,
    receivables  not  charged  off,  and  not in  school,  grace,  deferment  or
    forbearance.

(4) Loans delinquent 91 days or greater include loans in claim status, which are
    loans which have gone into  default and have been  submitted to the guaranty
    agency for FFELP loans or the private  insurer for private  loans to process
    the claim for payment.


                                       24


Origination and Acquisition

    Our student loan portfolio  increases  through various  channels,  including
originations  through our direct channel and  acquisitions  through our branding
partner  channel,  our forward flow  channel,  spot  purchases and the secondary
market.  Our portfolio also  increases with the addition of portfolios  acquired
through whole company or subsidiary acquisitions.

    One of our primary objectives is to focus on originations through our direct
channel and acquisitions through our branding partner channel. We have extensive
and growing relationships with many large financial and educational institutions
which are active in the education finance industry.  Our branding  relationships
and forward flow relationships include Union Bank, an affiliate of ours, as well
as many  schools and national and  regional  financial  institutions.  Loss of a
strong  relationship,  like that with a significant  branding  partner,  such as
Union Bank, or with schools such as University of Phoenix and Nova  Southeastern
University from which we directly or indirectly  acquire a significant volume of
student loans,  could result in an adverse effect on our volume derived from our
branding partner channel. For example, Nova Southeastern University,  from which
we purchased FFELP loans (through its  relationship  with Union Bank) comprising
approximately  5.6% of our total student loan channel  acquisitions in 2003, has
informed us and Union Bank,  the direct  acquirer of the student  loans,  of its
intent to not renew its sale commitment  starting January 2007, in order to make
a request for a proposal to potential purchasers, including Union Bank and us.

    The table  below sets  forth the  increase  in 2003,  2002 and 2001 of loans
originated or acquired through each of our channels:

                                           Year ended December 31,
                               ------------------------------------------------
                                   2003              2002              2001
                               ------------      ------------      ------------
                                             (dollars in thousands)

Beginning balance ..........   $  8,404,388      $  7,267,055      $  3,541,831
                               ------------      ------------      ------------
Direct channel:
  Stafford/PLUS loan
    originations ...........        236,855           224,827            84,599
  Consolidation loan
    originations ...........      2,266,499           859,120            55,715
Branding partner channel ...        808,843           521,023           524,964
Forward flow channel .......        602,777           577,603           484,058
Other channels .............        338,040           483,213           299,271
                               ------------      ------------      ------------
  Total channel acquisitions      4,253,014         2,665,786         1,448,607
                               ------------      ------------      ------------
Loans acquired in
subsidiary acquisitions ....             --                --         2,919,845
Repayments, claims,
  capitalized interest and
    other(a) ...............     (2,342,528)       (1,528,453)         (643,228)
                               ------------      ------------      ------------
Ending balance .............   $ 10,314,874      $  8,404,388      $  7,267,055
                               ============      ============      ============
- ------------
(a) Includes repayments on all consolidation loans.

Student Loan Spread Analysis

    The  following  table  analyzes the student loan spread on our  portfolio of
student loans in 2003, 2002 and 2001. This table represents the spread on assets
earned in conjunction with the liabilities used to fund the assets.  Maintenance
of the spread on assets is a key factor in maintaining and growing our income.


                                           Year ended December 31,
                              -----------------------------------------------
                                   2003             2002            2001
                              -------------    -------------    -------------

Student loan yield .......             4.98%            5.94%            6.71%
Consolidation rebate fees             (0.43)           (0.31)           (0.23)
Premium amortization .....            (0.73)           (0.67)           (0.28)
                              -------------    -------------    -------------
Student loan net yield ...             3.82             4.96             6.20
Student loan cost of funds            (1.86)           (2.59)           (3.95)
                              -------------    -------------    -------------
Student loan spread,
  including variable-rate
  floor income ...........             1.96             2.37             2.25
Variable-rate floor income            (0.14)           (0.61)           (0.58)
                              -------------    -------------    -------------
Student loan spread,
  excluding variable-rate
  floor income ...........             1.82%            1.76%            1.67%
                              =============    =============    =============
Average balance of student
loans (in thousands) .....    $   9,451,035    $   8,171,898    $   5,135,227


                                       25


Risks

Risk Related to Consolidation Loans

    Our student loan  origination and lending  activities could be significantly
impacted by the  reauthorization  of the Higher  Education  Act  relative to the
single  holder rule.  For example,  if the single holder rule,  which  generally
restricts a competitor from consolidating loans away from a holder that owns all
of  a  student's   loans,   were  abolished,   a  substantial   portion  of  our
non-consolidated  portfolio  would  be at risk of being  consolidated  away by a
competitor.  On the  other  hand,  abolition  of the rule  would  also open up a
portion  of the rest of the market and  provide  us with the  potential  to gain
market  share.  The portion of the rest of the market that would be opened up to
us, as measured in aggregate principal amount of student loans, would be greater
than the  portion  of our  non-consolidated  portfolio  that would be at risk of
being  consolidated  by a  competitor.  Other  potential  changes  to the Higher
Education Act which could impact us include, without limitation:

    o     allowing   refinancing  of  consolidation   loans,  which  would  open
          approximately 49% of our portfolio to such refinancing; and

    o     allowing for variable-rate  consolidation loans and extended repayment
          terms of Stafford  loans,  which would lead to less loans lost through
          consolidation   of  our   portfolio,   but  would  also  decrease  our
          consolidation opportunities.

    In addition,  our efforts to expand into the consolidation  market have been
affected by recently  amended Federal Trade  Commission  rules and similar state
regulations providing for so-called "do not call" registries. Under these rules,
consumers may have their phone numbers added to a "do not call" registry, and we
would  generally be  prohibited  from  calling any such  consumers to market our
products and  services.  This rule  restricts  one form of  solicitation  of new
customers for our products and services.

Political/Regulatory Risk

    Pursuant  to the terms of the  Higher  Education  Act,  the FFEL  Program is
periodically  amended,  and the Higher  Education  Act must be  reauthorized  by
Congress every five years in order to prevent sunset of that Act. Changes in the
Higher Education Act made in the two most recent  reauthorizations have included
reductions  in the student loan yields paid to lenders,  increased  fees paid by
lenders and a decreased level of federal guarantee.  Future changes could result
in further negative impacts on our business. Moreover, there can be no assurance
that the provisions of the Higher Education Act, which is scheduled to expire on
September  30, 2004,  will be  reauthorized.  While  Congress  has  consistently
extended the  effective  date of the Higher  Education  Act, it may elect not to
reauthorize the  Department's  ability to provide  interest  subsidies,  special
allowance  payments and federal  guarantees for student loans. Such a failure to
reauthorize  would  reduce  the number of  federally  guaranteed  student  loans
available for us to originate and/or acquire in the future.

    Specific  proposed  legislation  that could  have a  material  effect on our
operations, if enacted, include:

    o     initiatives  aimed at  supporting  the FDL program to the detriment of
          the FFEL program;

    o     restrictions  on  payments  made  under the FFEL  program  to  achieve
          reductions in federal spending;

    o     allowing   for   increased   borrower   limits,   which  may   provide
          opportunities  for  increasing  the  average  size of our future  loan
          originations;

    o     eliminating  variable-rate  floor  income  as well as the  9.5%  floor
          interest rate on loans  financed  with funds from pre-1993  tax-exempt
          financings;

    o     changes to the single  holder  rule and other FFEL  program  rates and
          terms as  discussed  above  under "-- Risk  Related  to  Consolidation
          Loans;" and

    o     changes  to the  single  holder  rule as it  relates  to the FFELP and
          Direct loans as discussed below.

    The Department has published written correspondence, dated March 15, 2004 to
the National  Council of Higher  Education Loan Programs  ("NCHELP") and also to
us, by a different author at the Department.  The two letters are  substantially
identical,  stating the Department's position that, effective as of May 2004, "a
lender may make a consolidation  loan to an eligible borrower only if the lender
holds an outstanding loan of that borrower which is selected by the borrower for
consolidation."  The Department  further took the position that this requirement
cannot be met if the borrower is only  consolidating  loans made pursuant to the
Higher Education Act other than FFELP loans. In subsequent  discussions with the
Department,  the  author of the  March  correspondence  to NCHELP  made a verbal
clarification  that the  Department did not intend the March  correspondence  to
prohibit consolidation of Direct Loans. This


                                       26


clarification   has  not  yet  been  made  in  writing.   We  believe  that  the
consolidation of Direct Loans, without consolidation of other FFELP loans at the
same time, is legally permissible. However, in the event the Department does not
clarify  its  intent  that  the  March  correspondence  does  not  apply  to the
consolidation of Direct Loans, our practice of consolidating  Direct Loans could
be  significantly  limited  after  May  1,  2004.  Likewise,  in the  event  the
Department was to publish an  interpretation  of the law that a FFELP lender may
not consolidate only Direct Loans, this would also have a significant  impact on
our   consolidation   loan   origination   volume  in  the  future.   Currently,
approximately  60% of our  affinity  agreements  with  alumni  associations  are
schools that participate in Direct Loans.

    In addition, the Department oversees and implements the Higher Education Act
and periodically  issues regulations and interpretations of that Act. Changes in
such regulations and interpretations could negatively impact our business.

Liquidity Risk

    Our primary  funding  needs are those  required to finance our student  loan
portfolio and satisfy our cash  requirements  for new student loan  originations
and  satisfy  our  cash  requirements  for new  student  loan  originations  and
acquisitions,  operating expenses and technological  development.  Our operating
and  warehousing  financings  are  provided by third  parties.  The term of each
conduit  facility is less than one year and each  facility is  renewable  at the
option of the lender and may be terminated  at any time for cause.  There can be
no  assurance  that we will be able to maintain  such conduit  facilities,  find
alternative  funding or increase the  commitment  level of such  facilities,  if
necessary.  While our conduit  facilities  have  historically  been  renewed for
successive  terms,  there can be no  assurance  that this will  continue  in the
future.

     In addition,  we have  historically  relied upon, and expect to continue to
rely  upon,  asset-backed  securitizations  as our most  significant  source  of
funding  for student  loans on a  long-term  basis.  A major  disruption  in the
auction markets,  such as insufficient  potential bid orders to purchase all the
notes offered for sale or being  repriced,  could  subject us to interest  costs
substantially  above the anticipated and historical rates paid on these types of
securities.  A change in the  capital  markets  could limit our ability to raise
funds or significantly  increase the cost of those funds,  affecting our ability
to acquire student loans.

Credit Risk

    We bear full risk of losses  experienced  with  respect to the  unguaranteed
portion of our FFELP  loans.  Losses on our  private  loans will be borne by us,
with the  exception of certain  privately  insured  loans,  which  constitutes a
minority of our private  loan  portfolio.  The loan loss  pattern on our private
loan  portfolio  is not as developed  as that on our FFELP loan  portfolio.  The
performance of student loans in our portfolio is affected by the economy,  and a
prolonged economic downturn may have an adverse effect on the credit performance
of these  loans.  In addition,  our private  loans are  underwritten  and priced
according to risk,  using credit scoring systems.  We have defined  underwriting
and collection  policies,  and ongoing risk monitoring and review  processes for
all  private  loans.   Management  believes  that  is  has  provided  sufficient
allowances  to cover the losses  that may be  experienced  in both its FFELP and
private loan  portfolios.  There is, however,  no guarantee that such allowances
are sufficient enough to account for actual losses.

Operational Risk

    Operational risk can result from regulatory  compliance  errors,  technology
failures,  breaches  of  internal  control  system,  and the  risk of  fraud  or
unauthorized  transactions.  Operational  risk  includes  failure to comply with
regulatory  requirements  of the Higher  Education Act, rules and regulations of
the agencies  that act as  guarantors on our student loans and federal and state
consumer  protection laws and regulations on our private loans.  Such failure to
comply,  irrespective  of the  reason,  could  subject us to loss of the federal
guarantee on FFELP loans,  costs of curing  servicing  deficiencies  or remedial
servicing,  suspension or  termination  of our right to  participate in the FFEL
program or to participate as a servicer,  negative publicity and potential legal
claims or actions brought by our servicing customers and borrowers.

    We have the ability to cure servicing deficiencies and our historical losses
have been small. In addition,  our servicing and guarantee servicing  activities
are highly depended on our information systems, and we face the risk of business
disruption  should there be extended failures of our systems.  However,  we have
well-developed and tested business recovery plans to mitigate this risk. We also
manage  operational  risk  through  our risk  management  and  internal  control
processes  covering our product and service  offerings.  These internal  control
processes are documented and tested regularly to ensure  maintenance of internal
controls over our processes.


                                       27


Market and Interest Rate Risk

    Our primary market risk exposure  arises from  fluctuations in our borrowing
and  lending  rates,  the spread  between  which  could be impacted by shifts in
market interest rates. Because we generate the majority of our earnings from the
spread  between the yield we receive on our  portfolio of student  loans and the
cost of funding these loans, the interest  sensitivity of our balance sheet is a
key  profitability  driver.  The  majority of student  loans have  variable-rate
characteristics in certain interest rate environments. Some of our student loans
include fixed-rate  components depending upon the rate reset provisions,  or, in
the case of consolidation loans, are fixed at the weighted average interest rate
of the underlying loans at the time of consolidation. The table below sets forth
our loan assets and debt instruments by rate characteristics:

                                                As of December 31,
                                  --------------------------------------------
                                      2003       Percent      2002      Percent
                                  -----------    -------   ----------   -------
                                             (dollars in thousands)
Fixed-rate loan assets(a) ....    $ 5,532,497     53.6%    $3,320,121     39.5%
Variable-rate loan assets ....      4,782,377      46.4     5,084,267     60.5
                                  -----------     -----    ----------    -----
                                  $10,314,874    100.0%    $8,404,388    100.0%
                                  ===========     =====    ==========    =====

Fixed-rate debt instruments ..    $   927,694       8.2%   $1,122,881     11.9%
Variable-rate debt instruments     10,438,764      91.8     8,324,801     88.1
                                  -----------     -----    ----------    -----
                                  $11,366,458     100.0%   $9,447,682    100.0%
                                  ===========     =====    ==========    =====
- ------------
(a) Includes  approximately  $561 million and $430 million of variable-rate loan
    assets,  which are classified as fixed-rate loan assets as a result of being
    financed by variable-rate,  tax-exempt bonds subject to a 9.5% minimum yield
    as of December 31, 2003 and 2002.

    Historically,  we followed a policy of funding  the  majority of our student
loan  portfolio  with  variable-rate  debt.  In the  current low  interest  rate
environment, our FFELP loan portfolio is yielding excess income primarily due to
the reduction in interest rates on the variable-rate liabilities funding student
loans at the fixed borrower rate and due to consolidation loans earning interest
at a  fixed  rate  to  the  borrower.  Therefore,  absent  utilizing  derivative
instruments,  in a low interest rate environment,  a rise in interest rates will
have an adverse  effect on earnings and fair  values.  In higher  interest  rate
environments,  where the  interest  rate rises above the  borrower  rate and the
fixed-rate  loans  become  variable  rate  and  are  effectively   matched  with
variable-rate debt, the impact of rate fluctuations is substantially reduced.

    We  attempt  to match the  interest  rate  characteristics  of pools of loan
assets  with  debt   instruments  of  substantially   similar   characteristics,
particularly in rising interest rate markets. Due to the variability in duration
of our assets and varying  market  conditions,  we do not  attempt to  perfectly
match the interest rate  characteristics  of the entire loan  portfolio with the
underlying debt instruments.  We have adopted a policy of periodically reviewing
the mismatch related to the interest rate  characteristics of our assets and our
liabilities and our opinion as to current and future market conditions. Based on
those  factors,  we will  periodically  use  derivative  instruments  as part of
overall risk management  strategy to manage risk arising from our fixed-rate and
variable-rate financial instruments.

    Derivative  instruments  that are  used as part of our  interest  rate  risk
management  strategy include interest rate swaps and basis swaps. We account for
our  derivative  instruments  in  accordance  with SFAS No.  133.  SFAS No.  133
requires that changes in the fair value of derivative  instruments be recognized
currently in earnings unless specific hedge accounting  criteria as specified by
SFAS  No.  133  are  met.  Management  has  structured  all  of  our  derivative
transactions with the intent that each is economically  effective.  However, the
majority of our derivative instruments do not qualify for hedge accounting under
SFAS No.  133;  consequently,  the  change  in fair  value  of these  derivative
instruments  of  $1.2  million  are  included  in the  derivative  market  value
adjustment  in other  income  in the  statement  of  income  for the year  ended
December  31, 2003 and have reduced our net income.  At December  31,  2003,  we
accounted  for one interest  rate swap as a cash flow hedge in  accordance  with
SFAS No. 133. Gains and losses on the effective portion of this qualifying hedge
is accumulated in other comprehensive  income and reclassified to current period
earnings over the period which the stated hedged  transactions  impact earnings.
Ineffectiveness is recorded to earnings.

    The following table summarizes our outstanding  derivative instruments as of
December 31, 2003:

                             Notional amounts by product type
                             --------------------------------
                              Fixed/
                             floating     Basis
                Maturity     swaps(a)    swaps(b)     Total
             -------------   -------     -------      -------
                                    (dollars in millions)
             2004........    $ 1,000     $   500      $ 1,500
             2005........        150       1,000        1,150
             2006........         --         500          500
                             -------     -------      -------
               Total.....    $ 1,150     $ 2,000      $ 3,150
                             =======     =======      =======
             Fair value (c)  $   0.6     $  (1.3)     $  (0.7)
                             =======     =======      =======


                                       28


- -----------
(a)  A  fixed/floating  swap is an interest rate swap in which we agree to pay a
     fixed rate in exchange for a floating rate. The interest rate swap converts
     a portion of our  variable-rate  debt (equal to the notional  amount of the
     swap) to a fixed  rate for a period  of time  fixing  the  relative  spread
     between a portion of our student loan assets and the  converted  fixed-rate
     liability.

(b)  A basis swap is an interest rate swap  agreement in which we agree to pay a
     floating rate in exchange for another  floating rate,  based upon different
     market  indices.  We have employed basis swaps to limit our  sensitivity to
     dramatic  fluctuations in the underlying indices used to price a portion of
     our variable-rate assets and variable-rate debt.

(c)  Fair value is  determined  from  market  quotes from  independent  security
     brokers. Fair value indicates an estimated amount we would receive (pay) if
     the contracts were cancelled or transferred to other parties.

    Effective  January 14, 2004, we entered into five  additional  interest rate
swaps with a combined notional amount of $6.0 billion that mature in 2004. These
interest rate swaps do not qualify for hedge accounting under SFAS No. 133.

    As a result of our interest rate management activities, we expect the change
in  pre-tax  net  income  resulting  from 100 basis  point  and 200 basis  point
increases in interest  rates will not result in a  proportional  decrease in net
income due to the  effective  switch of some  variable-rate  loans to fixed-rate
loans.  The change would also be less dramatic had the interest rate  management
strategies and derivative products employed in 2003 been in place for the entire
years ended December 31, 2003, 2002 and 2001.

    The  following  tables  summarize  the effect on our  earnings for the years
ended  December  31,  2003,  2002 and 2001,  based upon a  sensitivity  analysis
performed by us assuming a hypothetical  increase and decrease in interest rates
of 100 basis points and an increase in interest  rates of 200 basis points while
funding  spreads  remain  constant.  The effect on earnings was performed on our
variable-rate  assets and  liabilities and include the effects of our derivative
instruments  in  existence at December 31,  2003.  The  following  tables do not
include the effects of the derivatives entered into in January 2004.


                                                                Year ended December 31, 2003
                                        -------------------------------------------------------------------------
                                         Change from decrease      Change from increase      Change from increase
                                         of 100 basis points       of 100 basis points       of 200 basis points
                                        ---------------------     ---------------------     --------------------
                                        Dollars       Percent     Dollars       Percent     Dollars      Percent
                                        --------      -------     --------      -------     --------     -------
                                                                    (dollars in thousands)
                                                                                       
Effect on earnings:
  Increase (decrease) in
    pre-tax income before SFAS
    No.133 change in fair value ...     $ 34,719       75.0%      $(18,256)     (39.4)%     $(30,356)    (65.6)%
  SFAS No.133 change in fair value      $ (8,382)     (18.1)%     $  6,007       13.0%      $ 13,202      28.5%
                                        --------      -----       --------       ----       --------      ----
  Increase (decrease) in net
    income before taxes ...........     $ 26,337       56.9%      $(12,249)     (26.6)%     $(17,154)    (37.1)%
                                        --------      -----       --------       ----       --------      ----
  Increase (decrease) in basic
    and diluted earnings per share      $   0.37                  $  (0.17)                 $   (0.24)
                                        ========                  ========                  =========

                                                               Year ended December 31, 2002
                                        -------------------------------------------------------------------------
                                         Change from decrease      Change from increase      Change from increase
                                         of 100 basis points       of 100 basis points       of 200 basis points
                                        ---------------------     ---------------------     --------------------
                                        Dollars       Percent     Dollars       Percent     Dollars      Percent
                                        --------      -------     --------      -------     --------     -------
                                                                                       
Effect on earnings:
  Increase (decrease) in
    pre-tax income before SFAS
    No.133 change in fair value ...     $ 15,119       18.6%      $(11,553)     (14.2)%     $(20,236)    (24.9)%
  SFAS No. 133 change in fair value     $     --        0.0       $     --          0       $     --       0.0
                                        --------      -----       --------       ----       --------      ----
  Increase (decrease) in net
    income before taxes ...........     $ 15,119       18.6%      $(11,553)     (14.2)%     $(20,236)    (24.9)%
                                        --------      -----       --------       ----       --------      ----
  Increase (decrease) in basic
    and diluted earnings per share     $    0.22                  $  (0.16)                 $  (0.29)
                                       =========                  ========                  ========

                                                              Year ended December 31, 2001
                                        -------------------------------------------------------------------------
                                         Change from decrease      Change from increase      Change from increase
                                         of 100 basis points       of 100 basis points       of 200 basis points
                                        ---------------------     ---------------------     --------------------
                                        Dollars       Percent     Dollars       Percent     Dollars      Percent
                                        --------      -------     --------      -------     --------     -------
                                                                                       
Effect on earnings:
Effect on earnings:
  Increase (decrease) in
    pre-tax income before SFAS
    No.133 change in fair value ...      $ 2,054       10.3%       $  (749)       (3.7)%     $(1,975)     (9.9)%
  SFAS No. 133 change in fair value      $    --        0.0        $    --         0.0       $    --       0.0%
                                        --------      -----       --------       ----       --------      ----
  Increase (decrease) in net
    income before taxes ...........      $ 2,054       10.3%       $  (749)      (3.7)%      $(1,975)     (9.9)%
                                        --------      -----       --------       ----       --------      ----
  Increase (decrease) in basic
    and diluted earnings per share       $  0.03                   $ (0.01)                  $ (0.03)
                                         =======                   =======                   =======



                                       29


    The  tables  below  set  forth  our  variable-rate  assets  and  liabilities
categorized by the reset date of the  underlying  index.  Fixed-rate  assets and
liabilities are categorized  based on their maturity dates. An interest rate gap
is the difference between volumes of assets and volumes of liabilities  maturing
or repricing  during specific future time intervals.  The following gap analysis
reflects our interest rate-sensitive  positions as of December 31, 2003 and 2002
and is not necessarily  reflective of the positions that existed  throughout the
period.


                                                               As of December 31, 2003
                             -----------------------------------------------------------------------------------------
                                                           Interest rate sensitivity period
                             -----------------------------------------------------------------------------------------
                              3 months         3 months        6 months        1 to 2           2 to 5         Over 5
                              or less         to 6 months      to 1 year        years            years          years
                             -----------      ---------        --------        --------        --------        --------
                                                                    (dollars in thousands)
                                                                                                  
Interest-sensitive assets:
  Student loans ..........   $10,455,442      $      --        $     --        $     --        $     --        $     --
  Cash and investments ...     1,155,215             --              --              --              --              --
                             -----------      ---------        --------        --------        --------        --------
     Total interest-
       sensitive assets...    11,610,657             --              --              --              --              --
                             -----------      ---------        --------        --------        --------        --------
Interest-sensitive
  liabilities:
  Short-term borrowings ..    10,438,764             --              --              --              --              --
  Long-term notes ........        61,237         54,355         108,167         206,484         311,588         185,863
                             -----------      ---------        --------        --------        --------        --------
  Total interest-
    sensitive liabilities     10,500,001         54,355         108,167         206,484         311,588         185,863
                             -----------      ---------        --------        --------        --------        --------
Period gap ...............     1,110,656        (54,355)       (108,167)       (206,484)       (311,588)       (185,863)
Cumulative gap ...........     1,110,656      1,056,301         948,134         741,650         430,062         244,199
Ratio of
  interest-sensitive
  assets to interest-
  sensitive liabilities ...        110.6%           --%             --%             --%             --%             --%
                             ===========      =========        ========        ========        ========        ========
Ratio of cumulative gap
  to total interest-sensitive
  assets ...................        9.6%           9.1%            8.2%            6.4%            3.7%            2.1%
                             ===========      =========        ========        ========        ========        ========


                                                              As of December 31, 2002
                             -----------------------------------------------------------------------------------------
                                                           Interest rate sensitivity period
                             -----------------------------------------------------------------------------------------
                              3 months         3 months        6 months        1 to 2           2 to 5         Over 5
                              or less         to 6 months      to 1 year        years            years          years
                             -----------      ---------        --------        --------        --------        --------
                                                                  (dollars in thousands)
                                                                                                  
Interest-sensitive assets:
  Student loans .............   $8,559,420     $      --       $     --       $     --       $     --       $     --
  Cash and investments ......      916,572            --             --             --             --             --
                               -----------     ---------       --------       --------       --------       --------
     Total interest-
       sensitive assets .....    9,475,992            --             --             --             --             --
                               -----------     ---------       --------       --------       --------       --------
Interest-sensitive
  liabilities:
  Short-term borrowings .....    8,324,801            --             --             --             --             --
  Long-term notes ...........       48,645        48,645         97,289        223,759        436,617        267,926
                               -----------     ---------       --------       --------       --------       --------
  Total interest-
    sensitive liabilities ...    8,373,446        48,645         97,289        223,759        436,617        267,926
                               -----------     ---------       --------       --------       --------       --------
Period gap ..................    1,102,546       (48,645)       (97,289)      (223,759)      (436,617)      (267,926)
Cumulative gap ..............    1,102,546     1,053,901        956,612        732,853        296,236         28,310
Ratio of
  interest-sensitive
  assets to interest-
  sensitive liabilities .....        113.2%          --%            --%            --%            --%            --%
                               ===========      =========      ========       ========       ========       ========
Ratio of cumulative gap
  to total interest-sensitive
  assets ....................         11.6%         11.1%          10.1%           7.7%           3.1%           0.3%
                               ===========      =========      ========       ========       ========       ========


Critical Accounting Policies

    This Management's Discussion and Analysis of Financial Condition and Results
of Operations discusses our consolidated  financial statements,  which have been
prepared in accordance  with  accounting  principles  generally  accepted in the
United States of America, or GAAP. The preparation of these financial statements
requires  management to make estimates and assumptions  that affect the reported
amounts  of assets  and  liabilities  and the  reported  amounts  of income  and
expenses  during the reporting  periods.  We base our estimates and judgments on
historical  experience  and  on  various  other  factors  that  we  believe  are
reasonable  under the  circumstances.  Actual  results  may  differ  from  these
estimates  under varying  assumptions or conditions.  Note 3 of the notes to the
consolidated   financial  statements  includes  a  summary  of  the  significant
accounting  policies and methods  used in the  preparation  of our  consolidated
financial statements.

    On an on-going  basis,  management  evaluates its  estimates and  judgments,
particularly as they relate to accounting  policies that management believes are
most  "critical"  -- that is, they are most  important  to the  portrayal of our
financial condition and results of operations and they require management's most
difficult,  subjective  or complex  judgments,  often as a result of the need to
make estimates about the effect of matters that are inherently uncertain.  These
accounting policies include securitization accounting,


                                       30


determining the level of the allowance for loan losses and determining the level
of the program reimbursement reserve.

Securitization Accounting

    We  use  the   issuance  of   asset-backed   securities,   commonly   called
securitization  transactions,  as a key component of our financing strategy.  In
conjunction with these transactions, we transfer student loans to a trust, which
issues bonds backed by the student loans. Our securitization transactions do not
qualify for sale  treatment  under SFAS No. 140,  Accounting  for  Transfers and
Servicing of Financial Assets and  Extinguishments of Liabilities-a  Replacement
of SFAS No. 125, as the trusts continue to be under our effective control and as
such  we do not  record  or  recognize  gain on sale  in  conjunction  with  the
transaction,  but rather treat the transfers as secured  borrowings.  All of the
financial activities and related assets and liabilities,  including debt, of the
securitizations  are reflected  and  consolidated  in our financial  statements.
Servicing,  administrative  support services and other  intercompany  activities
have  been   eliminated  in  accordance  with  generally   accepted   accounting
principles.

Allowance for Loan Losses

    The allowance for loan losses represents  management's  estimate of probable
losses on  student  loans.  This  evaluation  process  is  subject  to  numerous
estimates and  judgments.  In making such  estimates and  judgments,  management
considers such things as the value and character of loans outstanding, past loan
loss experience and general economic conditions. We evaluate the adequacy of the
allowance  for losses on our FFELP loan  portfolio  separately  from our private
loan  portfolio.  Historical  delinquencies  and credit loss experience are also
considered  when  reviewing  the current aging of the  portfolio,  together with
analyses that reflect current trends and conditions.

    In contrast to the  determination  of our  allowance for loan losses for our
private loan  portfolio,  when we  determine  the  allowance  for our FFELP loan
portfolio,  we consider  trends in student  loan claims  rejected for payment by
guaranty  agencies and the amount of FFELP loans subject to the 2% risk sharing.
The allowance is based on periodic evaluations of our loan portfolio considering
past  experience,  changes to federal  student loan programs,  current  economic
conditions and other relevant factors.

    In  determining  the  adequacy of the  allowance  for loan losses on private
loans, we consider several factors including: loans in repayment versus those in
non-paying status;  months in repayment;  delinquency  status;  type of program;
current  economic  conditions;  and trends in defaults in the portfolio based on
our experience and industry data.

    The  allowance  for  FFELP  and  private  loans  is  maintained  at a  level
management  believes is adequate to provide for estimated probable credit losses
inherent in the loan portfolio.  This evaluation is inherently subjective, as it
requires estimates that may be susceptible to significant changes.

Program Reimbursement Reserve

    The program  reimbursement  reserve  represents  the amount that  management
estimates  we will be  required to repay to lenders due to our failure to follow
prescribed due diligence procedures and servicing  activities  prescribed by the
Higher  Education Act. Failure to meet certain due diligence  requirements  that
must be followed to maintain the Department  guarantee on the loans will cause a
loss of the guarantee on the loans and potential  loss to us if we are unable to
cure the deficiency under procedures prescribed by the federal government.

    This evaluation process is subject to numerous  estimates and judgments.  In
making these estimates and judgments,  management  considers such factors as the
outstanding  loan  volume  that we  service,  servicing  loss  experience,  cure
experience, portfolio default rates and general economic conditions. The program
reimbursement  reserve is  determined  based on a process  that  begins  with an
estimate of the probable  losses on serviced  student  loans.  This  estimate is
based on the  weighted  average  historical  loss  rates for the past ten years,
current portfolio  delinquency rates and other economic  conditions that provide
information on the expected servicing losses. The estimated loss rate is applied
to the student loans currently  serviced to derive a gross  estimated  servicing
loss. The estimated servicing loss is then reduced by the estimated cure rate on
such claims. The estimated cure rate is based on the weighted average historical
cure  rates  for the past ten  years to  derive  a  reasonable  estimate  of the
expected cure rate. The gross  servicing  losses net of the estimated cures will
provide the estimated servicing reimbursement reserve that we recognize.

    The program  reimbursement  reserve  reflects  assumptions  and estimates we
believe are reasonable in light of historical  servicing errors and known trends
with respect to student loans serviced. However, these estimates and assumptions
are  inherently  subjective  and  may be  susceptible  to  significant  changes.
Management  continually  measures  expected  losses  against  actual  losses and
assumptions  are  revised  accordingly.  Management  believes  that the  program
reimbursement  reserve is adequate to cover probable  losses in the portfolio of
student loans serviced.


                                       31


Recent Accounting Pronouncements

Early Extinguishment of Debt

    In April 2002, the Financial Accounting Standard Board, or FASB, issued SFAS
No. 145,  Rescission  of FASB  Statements  Nos. 4, 44 and 64,  Amendment of FASB
Statement  No. 13, and  Technical  Corrections.  This  statement  rescinds  FASB
Statement No. 4, Reporting Gains and Losses from  Extinguishment  of Debt and an
amendment of that statement, FASB Statement No. 64, Extinguishments of Debt Made
to Satisfy Sinking-Fund Requirements. The statement also rescinds FASB Statement
No. 44,  Accounting  for  Intangible  Assets of Motor  Carriers  and amends FASB
Statement No. 13,  Accounting for Leases to eliminate an  inconsistency  between
the  required  accounting  for  sale-leaseback  transactions  and  the  required
accounting for certain lease  modifications  that have economic effects that are
similar  to  sale-leaseback  transactions.  This  statement  also  amends  other
existing  authoritative  pronouncements to make various  technical  corrections,
clarify meanings or describe their applicability  under changed conditions.  The
provisions of SFAS No. 145 related to the rescission of FASB No. 4 are effective
for fiscal years  beginning  after May 15, 2002.  The provisions of SFAS No. 145
related to FASB No. 13 are effective for  transactions  occurring  after May 15,
2002.  All  other  provisions  of SFAS  No.  145  are  effective  for  financial
statements issued on or after May 15, 2002. The adoption of SFAS No. 145 did not
have a material impact on our financial statements.

Accounting for Costs Associated with Exit or Disposal Activities

    In June 2002, FASB issued SFAS No. 146, Accounting for Costs Associated with
Exit or Disposal  Activities.  SFAS No. 146 requires  that a liability for costs
associated with exit or disposal  activities be recognized when the liability is
incurred. Previously,  generally accepted accounting principles provided for the
recognition  of such  costs at the date of  management's  commitment  to an exit
plan. In addition,  SFAS No. 146 requires that the liability be measured at fair
value and be adjusted for changes in estimated cash flows. The provisions of the
new standard  are  effective  for exit or disposal  activities  initiated  after
December 31, 2002. It is not expected that SFAS No. 146 will  materially  affect
our financial statements.

Accounting for Stock-Based Compensation

    In December 2002, the FASB issued SFAS No. 148,  Accounting for  Stock-Based
Compensation  -- Transition and  Disclosure,  an Amendment to FASB Statement No.
123. SFAS No. 148 requires annual disclosures about the method of accounting for
stock-based  compensation and tabular information about the effect of the method
accounting for  stock-based  compensation  on net income and earnings per share,
including  pro  forma  amounts,  in  the  "Summary  of  Significant   Accounting
Policies." On a quarterly basis, SFAS No. 148 requires  prominent  disclosure in
tabular  form of the effect of the  method of  stock-based  compensation  on net
income and earnings per share for all periods  presented as accounted  for under
APB  Opinion  No. 25. The  disclosures  required by SFAS 148 will be made in the
financial  statements  to the extent  required  for shares when issued under the
recently adopted Employee Share Purchase Plan.

Accounting for Guarantees

    In  November  2002,  the FASB  issued  FASB  Interpretation  (FIN)  No.  45,
Guarantor's  Accounting and Disclosure  Requirements  for Guarantees,  Including
Indirect   Guarantees  of  Indebtedness   of  Others.   FIN  No.  45  identifies
characteristics of certain guarantee  contracts and requires that a liability be
recognized at fair value at the inception of such guarantees for the obligations
undertaken by the  guarantor.  Additional  disclosures  also are  prescribed for
certain guarantee  contracts.  The initial  recognition and initial  measurement
provisions of FIN No. 45 are effective for those  guarantees  issued or modified
after  December  31,  2002.  The  disclosure  requirements  of FIN  No.  45 were
effective for us as of December 31, 2002. Disclosures required by FIN No. 45 are
included  in note  16 of the  notes  to the  consolidated  financial  statements
related to the guarantee of an  affiliate's  liabilities  to an unrelated  third
party.  We do not believe such  guarantee  required a liability to be recognized
under FIN No. 45. The  adoption of FIN No. 45 did not have a material  effect on
our financial statements.

Consolidation of Variable Interest Entities

    In January  2003,  the FASB  issued FIN No. 46,  Consolidation  of  Variable
Interest Entities.  FIN No. 46 clarifies the application of Accounting  Research
Bulletin No. 51, Consolidated Financial Statements, to certain entities in which
equity  investors do not have the  characteristics  of a  controlling  financial
interest or do not have sufficient  equity at risk for the entity to finance its
activities without additional subordinated financial support from other parties,
which are referred to as variable interest entities.  Variable interest entities
are required to be  consolidated  by their  primary  beneficiaries.  The primary
beneficiary of a variable  interest  entity is the party that absorbs a majority
of the entity's  expected losses,  receives a majority of its expected  residual
returns,  or both, as a result of holding  variable  interests.  FIN No. 46 also
requires new disclosures about variable interest  entities.  The  implementation
date was  deferred  until  December  31, 2003 for calendar  year  companies.  In
December 2003, the FASB issued revised  interpretation  No. 46 (FIN 46R),  which
addresses how a business enterprise should evaluate whether it has a controlling
financial  interest in an entity  through  means


                                       32


    other than voting rights and accordingly should consolidate this entity. The
clarifications  and  modifications  would apply to periods ending after December
31, 2003.  FIN No. 46 and 46R will not have a material  effect on our  financial
statements.

Statement of Financial  Accounting  Standards  No. 149 -- Amendment of Statement
133 on Derivative Instruments and Hedging Activities

    This Statement amends and clarifies  financial  accounting and reporting for
derivative  instruments,  including certain derivative  instruments  embedded in
other  contracts  (collectively  referred  to as  derivatives)  and for  hedging
activities under SFAS No. 133, Accounting for Derivative Instruments and Hedging
Activities.  This Statement is effective for contracts  entered into or modified
after  June 30,  2003,  except as stated  below  and for  hedging  relationships
designated  after  June 30,  2003.  In  addition,  except as stated  below,  all
provisions of this Statement should be applied prospectively.  The provisions of
this Statement that relate to SFAS No. 133 implementation  issues that have been
effective for fiscal quarters that began prior to June 15, 2003, should continue
to be applied in accordance with their respective  effective dates. In addition,
paragraphs 7(a) and 23(a) of SFAS No. 133, which relate to forward  purchases or
sales of  when-issued  securities  or other  securities  that do not yet  exist,
should be applied to both  existing  contracts  and new  contracts  entered into
after June 30,  2003.  The  adoption of SFAS No. 149 did not have a  significant
impact on our financial statements.

Accounting  for  Certain  Financial  Instruments  with  Characteristics  of both
Liabilities and Equity

    In May 2003, the FASB issued SFAS No 150,  Accounting for Certain  Financial
Instruments with  Characteristics  of both Liabilities and Equity.  SFAS No. 150
establishes  standards  for  how  an  issuer  classifies  and  measures  certain
financial  instruments with  characteristics  of both liabilities and equity. It
requires that an issuer classify a financial instrument that is within its scope
as a liability, or an asset in some circumstances. SFAS No. 150 is effective for
financial instruments entered into or modified after May 31, 2003, and otherwise
is effective at the beginning of the first interim period  beginning  after June
15, 2003. We have adopted the standard  effective  July 1, 2003. The adoption of
SFAS No. 150 did not have a significant impact on our financial statements.

ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

    Included  within Item 7,  Management's  Discussion and Analysis of Financial
Condition and Results of Operations.

ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

    Reference is made to the consolidated  financial statements listed under the
heading "(a) 1.  Consolidated  Financial  Statements" of Item 15 of this Report,
which  consolidated  financial  statements are incorporated  into this Report by
reference in response to this Item 8.

ITEM 9.  CHANGES IN AND  DISAGREEMENTS  WITH  ACCOUNTANTS  ON ACCOUNTING  AND
         FINANCIAL DISCLOSURE

    None.

ITEM 9a.  CONTROLS AND PROCEDURES

    Under  supervision  and with the  participation  of  certain  members of the
Company's  management,  including the co-chief  executive officers and the chief
financial  officer,  the Company completed an evaluation of the effectiveness of
the design and operation of its  disclosure  controls and procedures (as defined
in  Rules  13a-15(e)  and  15d-15(e)  to the  Securities  Act).  Based  on  this
evaluation,  the  Company's  co-chief  executive  officers  and chief  financial
officer believe that the disclosure controls and procedures were effective as of
the  end  of  the  period   covered  by  this  Report  with  respect  to  timely
communication to them and other members of management  responsible for preparing
periodic  reports and  material  information  required to be  disclosed  in this
Report as it relates to the Company and its consolidated subsidiaries.

    There  was no  change  in the  Company's  internal  control  over  financial
reporting during the Company's last fiscal quarter that has materially affected,
or is reasonably  likely to materially  affect,  the Company's  internal control
over financial reporting.

    The effectiveness of the Company's or any system of disclosure  controls and
procedures is subject to certain limitations, including the exercise of judgment
in designing,  implementing  and  evaluating  the controls and  procedures,  the
assumptions  used in  identifying  the  likelihood  of  future  events,  and the
inability  to  eliminate  misconduct  completely.  As a result,  there can be no
assurance that the Company's disclosure controls and procedures will prevent all
errors or fraud or ensure that all  material  information  will be made known to
appropriate  management in a timely fashion.  By their nature,  the Company's or
any system of disclosure  controls and  procedures  can provide only  reasonable
assurance regarding management's control objectives.


                                       33


                                    PART III.

ITEM 10.  DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

    The  information  as to the directors and executive  officers of the Company
set forth under the captions "PROPOSAL 1--ELECTION OF  DIRECTORS--Nominees"  and
"Executive  Officers"  in the Proxy  Statement  to be filed on Schedule  14A, no
later than 120 days  after the end of it's the  Company's  fiscal  year with the
SEC,  relating to the Company's  Annual Meeting of Shareholders  scheduled to be
held on May 27, 2004 (the "Proxy Statement") is incorporated into this Report by
reference.

ITEM 11.  EXECUTIVE COMPENSATION

    The information set forth under the caption "EXECUTIVE  COMPENSATION" in the
Proxy Statement is incorporated into this Report by reference.

ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

    The  information  set  forth  under  the  caption  "SECURITY   OWNERSHIP  OF
DIRECTORS,  EXECUTIVE OFFICERS, AND PRINCIPAL SHAREHOLDERS--Stock  Ownership" in
the Proxy Statement is incorporated into this Report by reference.  There are no
arrangements  known to the Company,  the  operation of which may at a subsequent
date result in a change in the control of the Company.

    The following table summarizes,  as of December 31, 2003,  information about
compensation plans under which equity securities are authorized for issuance.

    Equity Compensation Plan Information


                                                                                 Number of shares
                                                                              remaining available for
                                Number of shares to                            future issuance under
                                   be issued upon        Weighted-average       equity compensation
                                    exercise of          exercise price of       plans (excluding
                                outstanding options,   outstanding options,   securities reflected in
                                warrants and rights    warrants, and rights         column (a))
 Plan category                         (a)                     (b)                      (c)
 ---------------------------    -------------------    --------------------    -----------------------
                                                                            
 Equity compensation plans
    approved by shareholders             0                      $0                   2,100,000

 Equity compensation plans
    not approved by
 shareholders                            0                      $0                           0
                                    ------------           ------------        ---------------

 Total                                   0                      $0                   2,100,000
                                    ============           ============        ===============



ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

    The  information  set forth under the  caption  "CERTAIN  RELATIONSHIPS  AND
RELATED TRANSACTIONS" in the Proxy Statement is incorporated into this Report by
reference.

ITEM 14.  PRINCIPAL ACCOUNTANT FEES AND SERVICES

    The  information  set forth under the caption  "PROPOSAL  2--APPOINTMENT  OF
INDEPENDENT  AUDITOR--Independent  Accountant  Fees and  Services"  in the Proxy
Statement is incorporated into this Report by reference.


                                       34


                                    PART IV.

ITEM 15.  EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K.

    (a)  1.  Consolidated Financial Statements

         The following consolidated financial statements of Nelnet, Inc. and its
subsidiaries and the Independent Auditors' Report thereon are included in Item 8
above:


                                                                                                        Page
                                                                                                        ----
                                                                                                      
         Independent Auditors' Report..............................................................      F-2
         Consolidated Financial Statements for the Years Ended December 31, 2003, 2002 and 2001:
         Consolidated Balance Sheets as of December 31, 2003 and 2002..............................      F-3
         Consolidated Statements of Income for the Years Ended December 31, 2003, 2002 and 2001....      F-4
         Consolidated Statements of Shareholders' Equity and Comprehensive Income for the Years
           Ended December 31, 2003, 2002 and 2001..................................................      F-5
         Consolidated Statements of Cash Flows for the Years Ended December 31, 2003, 2002 and 2001      F-6
         Notes to the Consolidated Financial Statements............................................      F-7

         2.  Financial Statement Schedules

         All  schedules  are  omitted  because  they are not  applicable  or the
required information is shown in the consolidated  financial statements or notes
there.

         3.  Exhibits

         The exhibits listed in the accompanying  index to exhibits are filed or
incorporated by reference as part of this annual report.

         4.  Appendix

         Appendix A - Federal Family Education Loan Program

    (b) Reports on Form 8-K.

         On January 30,  2004,  the Company  filed a current  report on Form 8-K
announcing  its  financial  results for the quarter and year ended  December 31,
2003.

    (c) Exhibits

                                  EXHIBIT INDEX
     Exhibit
        No.                        Description
    --------  ------------------------------------------------------------------
       2.1    Plan of Reorganization, Plan of Merger and Merger Agreement, dated
              as of October 14, 1999, by and between Union  Financial  Services,
              Inc. and National  Education Loan Network,  Inc.  (Incorporated by
              reference to Exhibit 2.1 to the registrant's Form S-1 Registration
              Statement.)

       2.2    Articles of Merger  certified by Union Financial  Services,  Inc.,
              dated October 15, 1999.  Incorporated  by reference to Exhibit 2.2
              to the registrant's Form S-1 Registration Statement.

       2.3    Agreement and Plan of  Reorganization,  dated as of March 1, 2000,
              by  and   among   UNIPAC   Service   Corporation,   NelNet,   Inc.
              (subsequently  renamed National Education Loan Network,  Inc.) and
              National Education Loan Network, Inc. Incorporated by reference to
              Exhibit 2.3 to the registrant's Form S-1 Registration Statement.

       2.4    Plan of Merger,  dated as of March 1, 2000,  by and among  NelNet,
              Inc. (subsequently renamed National Education Loan Network, Inc.),
              National   Education   Loan  Network,   Inc.  and  UNIPAC  Service
              Corporation.  Incorporated  by  reference  to  Exhibit  2.4 to the
              registrant's Form S-1 Registration Statement.

       2.5    Articles of Merger certified by NelNet, Inc., dated March 1, 2000.
              Incorporated by reference to Exhibit 2.5 to the registrant's  Form
              S-1 Registration Statement.

       2.6    Letter  Agreement  relating  to  the  purchase  of  the  stock  of
              InTuition  Holdings,  Inc.,  dated  as of June 15,  2000,  between
              NELnet,  Inc.   (subsequently   renamed  National  Education  Loan
              Network,   Inc.)  and   Farmers  &   Merchants   Investment   Inc.
              Incorporated by reference to Exhibit 2.6 to the registrant's  Form
              S-1 Registration Statement.

       2.7    Transfer Agreement with Irrevocable Power of Attorney, dated as of
              June 28, 2001, by and between InTuition Development Holdings,  LLC
              and  InTuition  Guarantee  Services II, Inc.  (which  subsequently
              became Nelnet Guarantee  Services Inc.) relating to the membership
              interests in InTuition Guarantee Services, LLC (which subsequently
              became GuaranTec LLP). Incorporated by reference to Exhibit 2.7 to
              the registrant's Form S-1 Registration Statement.


                                       35


       2.8    Master Stock Purchase Agreement, dated as of December 12, 2001, by
              and between  EFS,  Inc.  and NELnet,  Inc.  (subsequently  renamed
              National Education Loan Network, Inc.).  Incorporated by reference
              to  Exhibit  2.8  to  the   registrant's   Form  S-1  Registration
              Statement.

       2.9    Stock  Purchase  Agreement,  dated as of January 24, 2002,  by and
              among NELnet, Inc.  (subsequently  renamed National Education Loan
              Network, Inc.) and Hilario Arguinchona.  Incorporated by reference
              to  Exhibit  2.9  to  the   registrant's   Form  S-1  Registration
              Statement.

       2.10   Purchase Agreement,  dated as of February 14, 2002, by and between
              InTuition Guarantee Services,  LLC and NELnet, Inc.  (subsequently
              renamed National  Education Loan Network,  Inc.).  Incorporated by
              reference   to  Exhibit   2.10  to  the   registrant's   Form  S-1
              Registration Statement.

       2.11   Stock Purchase  Agreement,  dated May 1, 2002, by and among Nelnet
              Loan  Services,  Inc.  (subsequently  renamed  Nelnet,  Inc.)  and
              Nelnet,  Inc.   (subsequently   renamed  National  Education  Loan
              Network,  Inc.).  Incorporated by reference to Exhibit 2.11 to the
              registrant's Form S-1 Registration Statement.

       2.12   Stock Purchase Agreement,  dated as of May 1, 2002, by and between
              Farmers & Merchants Investment Inc. and Nelnet Loan Services, Inc.
              (subsequently renamed Nelnet, Inc.).  Incorporated by reference to
              Exhibit 2.12 to the registrant's Form S-1 Registration Statement.

       2.13   Stock Purchase Agreement,  dated May 2, 2002, by and among Packers
              Service Group, Inc. and Infovisa,  Inc.  Incorporated by reference
              to  Exhibit  2.13  to  the  registrant's   Form  S-1  Registration
              Statement.

       2.14   Stock Purchase  Agreement,  dated as of May 9, 2002,  among Thomas
              Morrill,  James  Callier,  Michael  Cruskie,   DominicRotondi  and
              Nelnet,  Inc.   (subsequently   renamed  National  Education  Loan
              Network,   Inc.)   concerning   Charter  Account   Systems,   Inc.
              Incorporated by reference to Exhibit 2.14 to the registrant's Form
              S-1 Registration Statement.

       2.15   Senior  Stock  Purchase  (Call)  Option  Agreement  by and between
              NELnet,  Inc.   (subsequently   renamed  National  Education  Loan
              Network,  Inc.) and Maine  Educational Loan Marketing  Corporation
              dated as of June 30,  2000.  Incorporated  by reference to Exhibit
              2.15 to the registrant's Form S-1 Registration Statement.

       2.16   Purchase  Agreement,  dated  as of July 3,  2003,  by and  between
              Nelnet Loan Services,  Inc.  (subsequently  renamed Nelnet, Inc.),
              Union Financial  Services,  Inc. and Packers  Service Group,  Inc.
              Incorporated by reference to Exhibit 2.16 to the registrant's Form
              S-1 Registration Statement.

       2.17*  Agreement for Purchase of LLC  Membership  Interest among David A.
              Hoeft,  Todd J. Wolfe,  Tina D.  Mercer,  Premier  Credit of North
              America, LLC and Nelnet, Inc., dated as of January 28, 2004.

       3.1    Second Amended and Restated  Articles of  Incorporation of Nelnet,
              Inc.  Incorporated by reference to Exhibit 3.1 to the registrant's
              Form S-1 Registration Statement.

       3.2    Second Amended and Restated Bylaws of Nelnet, Inc. Incorporated by
              reference to Exhibit 3.2 to the registrant's Form S-1 Registration
              Statement.

       4.1    Form  of  Class  A  Common  Stock  Certificate  of  Nelnet,   Inc.
              Incorporated by reference to Exhibit 4.1 to the registrant's  Form
              S-1 Registration Statement.

       4.2    Indenture   of  Trust  by  and   between   Nelnet   Student   Loan
              Corporation-2 and Zions First National Bank, as Trustee,  dated as
              of June 1, 2000.  Incorporated  by reference to Exhibit 4.2 to the
              registrant's Form S-1 Registration Statement.

       4.3    Series 2000 Supplemental  Indenture of Trust by and between Nelnet
              Student  Loan  Corporation-2  and Zions First  National  Bank,  as
              Trustee, authorizing the issuance of $1,000,000,000 NELNET Student
              Loan Corporation-2  Taxable Student Loan Asset-Backed Notes Series
              2000,  dated as of June 1,  2000.  Incorporated  by  reference  to
              Exhibit 4.3 to the registrant's Form S-1 Registration Statement.

       4.4    Indenture of Trust by and between Nelnet Student Loan Trust 2002-1
              and Zions First  National  Bank,  as  Trustee,  dated as of May 1,
              2002. Incorporated by reference to Exhibit 4.4 to the registrant's
              Form S-1 Registration Statement.

       4.5    Indenture of Trust by and between Nelnet Student Loan Trust 2002-2
              and Zions First National  Bank, as Trustee,  dated as of September
              1,  2002.   Incorporated  by  reference  to  Exhibit  4.5  to  the
              registrant's Form S-1 Registration Statement.

       4.6    Indenture of Trust  between  Nelnet  Student Loan Trust 2003-1 and
              Zions First  National  Bank,  as  Trustee,  dated as of January 1,
              2003. Incorporated by reference to Exhibit 4.6 to the registrant's
              Form S-1 Registration Statement.

       4.7    Indenture of Trust by and among  Nelnet  Education  Loan  Funding,
              Inc.,  Wells  Fargo  Bank  Minnesota,   National  Association,  as
              Indenture  Trustee,  and  Wells  Fargo  Bank  Minnesota,  National
              Association, as Eligible Lender Trustee, dated as of June 1, 2003.
              Incorporated by reference to Exhibit 4.7 to the registrant's  Form
              S-1 Registration Statement.

       4.8    Series  2003-1  Supplemental  Indenture  of Trust  by and  between
              Nelnet   Education  Loan  Funding,   Inc.  and  Wells  Fargo  Bank
              Minnesota, National Association, as Indenture Trustee, authorizing
              the issuance of $1,030,000,000 Nelnet Education Loan Funding, Inc.
              Student Loan Asset-Backed Notes Series 2003-1, dated as of June 1,
              2003. Incorporated by reference to Exhibit 4.8 to the registrant's
              Form S-1 Registration Statement.

       4.9    Option  Agreement,  dated as of January 24,  2002,  by and between
              NELnet,  Inc.   (subsequently   renamed  National  Education  Loan
              Network, Inc.) and Hilario Arguinchona.  Incorporated by reference
              to  Exhibit  4.10  to  the  registrant's   Form  S-1  Registration
              Statement.


                                       36


       4.10   Registration  Rights Agreement,  dated as of December 16, 2003, by
              and among  Nelnet,  Inc.  and the  shareholders  of  Nelnet,  Inc.
              signatory  thereto.  Incorporated  by reference to Exhibit 4.11 to
              the registrant's Form S-1 Registration Statement.

       4.11*  Indenture of Trust among Nelnet  Education Loan Funding,  Inc. and
              Wells Fargo Bank  Minnesota,  National  Association,  as Indenture
              Trustee and Eligible Lender Trustee, dated as of January 1, 2004.

       4.12   Trust  Agreement,  dated as of April 1, 2001, among NELNET Student
              Loan  Corporation-1,  as  Depositor,  MELMAC  LLC,  as  Depositor,
              NELnet,  Inc.   (subsequently   renamed  National  Education  Loan
              Network,  Inc.),  as  Administrator,  The Chase Manhattan Bank, as
              Collateral  Agent,  Note  Registrar  and Note  Paying  Agent,  and
              Wilmington Trust Company,  as Trustee,  Certificate  Registrar and
              Certificate  Paying  Agent.  Incorporated  by reference to Exhibit
              10.59 to the registrant's Form S-1 Registration Statement.

       4.13   Trust Agreement, dated as of December 1, 2001, among EMT Corp., as
              Depositor,  NELnet, Inc.  (subsequently renamed National Education
              Loan Network,  Inc.),  as  Administrator,  JPMorgan Chase Bank, as
              Collateral  Agent,  Note  Registrar  and Note  Paying  Agent,  and
              Wilmington Trust Company,  as Trustee,  Certificate  Registrar and
              Certificate  Paying  Agent.  Incorporated  by reference to Exhibit
              10.60 to the registrant's Form S-1 Registration Statement.

       10.2   Agreement to Terminate Stockholders Agreement,  dated as of August
              4, 2003,  by and among Nelnet Loan  Services,  Inc.  (f/k/a UNIPAC
              Service Corporation) (subsequently renamed Nelnet, Inc.) and those
              stockholders party to the Stockholders Agreement dated as of March
              2,  2000.  Incorporated  by  reference  to  Exhibit  10.2  to  the
              registrant's Form S-1 Registration Statement.

       10.3   Warehouse Loan and Security Agreement among NHELP-I,  Inc., as the
              Borrower,  Norwest Bank Minnesota,  National  Association,  as the
              Trustee,  and  Concord  Minutemen  Capital  Company,  LLC,  as the
              Lender, dated as of September 30, 1998.  Incorporated by reference
              to  Exhibit  10.3  to  the  registrant's   Form  S-1  Registration
              Statement.

       10.4   First  Amendment to Warehouse Loan and Security  Agreement,  among
              NHELP-I Inc., as the Borrower,  Norwest Bank  Minnesota,  National
              Association,   as  the  Trustee,  and  Concord  Minutemen  Capital
              Company,  LLC,  as the  Lender,  dated as of  December  15,  1998.
              Incorporated by reference to Exhibit 10.4 to the registrant's Form
              S-1 Registration Statement.

       10.5   Second  Amendment to Warehouse Loan and Security  Agreement  among
              NHELP-I, Inc., as the Borrower,  Norwest Bank Minnesota,  National
              Association,   as  the  Trustee,  and  Concord  Minutemen  Capital
              Company,  LLC,  as the Lender,  dated as of  September  29,  1999.
              Incorporated by reference to Exhibit 10.5 to the registrant's Form
              S-1 Registration Statement.

       10.6   Third Amendment to Warehouse Loan and Security Agreement, dated as
              of November 16,  1999,  among  NHELP-I,  Inc.,  Concord  Minutemen
              Capital  Company,   LLC  and  Norwest  Bank  Minnesota,   National
              Association.  Incorporated  by  reference  to Exhibit  10.6 to the
              registrant's Form S-1 Registration Statement.

       10.7   Fourth Amendment to Warehouse Loan and Security  Agreement,  dated
              as of February 1, 2000,  among NHELP-I,  Inc.,  Concord  Minutemen
              Capital  Company,   LLC  and  Norwest  Bank  Minnesota,   National
              Association.  Incorporated  by  reference  to Exhibit  10.7 to the
              registrant's Form S-1 Registration Statement.

       10.8   Fifth  Amendment to Warehouse  Loan and Security  Agreement  among
              NHELP-I,  Inc.,  as the  Borrower,  Wells  Fargo  Bank  Minnesota,
              National  Association,  as  the  successor  Trustee,  and  Concord
              Minutemen  Capital  Company,  LLC,  as  the  Lender,  dated  as of
              September  1, 2000.  Incorporated  by reference to Exhibit 10.8 to
              the registrant's Form S-1 Registration Statement.

       10.9   Sixth Amendment to Warehouse Loan and Security Agreement, dated as
              of September 24, 2002,  among  NHELP-I,  Inc.,  Concord  Minutemen
              Capital  Company,  LLC and Wells  Fargo Bank  Minnesota,  National
              Association.  Incorporated  by  reference  to Exhibit  10.9 to the
              registrant's Form S-1 Registration Statement.

       10.10  Warehouse Note Purchase and Security  Agreement  among  NHELP-III,
              Inc., as the Issuer, Norwest Bank Minnesota, National Association,
              as the Trustee, Delaware Funding Corporation, as a Note Purchaser,
              Three Rivers  Funding  Corporation,  as a Note  Purchaser,  Morgan
              Guaranty   Trust   Company   of  New   York,   as  DFC  Agent  and
              Administrative  Agent, and Mellon Bank, N.A., as TRFC Agent, dated
              as of  September  1, 1999.  Incorporated  by  reference to Exhibit
              10.10 to the registrant's Form S-1 Registration Statement.

       10.11  First Amendment to Warehouse Note Purchase and Security  Agreement
              among NHELP-III,  Inc., as the Issuer, Wells Fargo Bank Minnesota,
              National Association,  as the successor Trustee,  Delaware Funding
              Corporation,   as  a  Note   Purchaser,   Three   Rivers   Funding
              Corporation, as a Note Purchaser, Morgan Guaranty Trust Company of
              New York, as DFC Agent and Administrative  Agent, and Mellon Bank,
              N.A., as TRFC Agent,  dated as of September 1, 2000.  Incorporated
              by  reference  to  Exhibit  10.11  to the  registrant's  Form  S-1
              Registration Statement.

       10.12  Second Amendment to Warehouse Note Purchase and Security Agreement
              among NHELP-III,  Inc., as the Issuer, Wells Fargo Bank Minnesota,
              National Association,  as the successor Trustee,  Delaware Funding
              Corporation,   as  a  Note   Purchaser,   Three   Rivers   Funding
              Corporation,  as a Note  Purchaser,  JPMorgan  Chase Bank,  as DFC
              Agent and  Administrative  Agent,  and Mellon Bank,  N.A., as TRFC
              Agent,  dated as of September 12, 2002.  Incorporated by reference
              to  Exhibit  10.12  to  the  registrant's  Form  S-1  Registration
              Statement.

       10.13  Amendment to Warehouse Note Purchase and Security Agreement, dated
              as of June 1, 2003, by and among  NHELP-III,  Inc., as the Issuer,
              Delaware  Funding  Corporation,  as Note  Purchaser,  Three Rivers
              Funding  Corporation,  as  Note  Purchaser,  JPMorgan  Chase  Bank
              (successor to Morgan  Guaranty and Trust Company of New York),  as
              DFC Agent and Administrative Agent, and Mellon Bank, N.A., as TRFC
              Agent.   Incorporated   by  reference  to  Exhibit  10.13  to  the
              registrant's Form S-1 Registration Statement.


                                       37


       10.14  Warehouse  Loan and Security  Agreement  among NELnet Student Loan
              Warehouse  Corporation-1,  as Borrower, Zions First National Bank,
              as Trustee, Thunder Bay Funding Inc., as Lender, and Royal Bank of
              Canada,  as  Facility  Agent  and  Alternate  Lender,  dated as of
              February 1, 2002.  Incorporated  by reference to Exhibit  10.14 to
              the registrant's Form S-1 Registration Statement.

       10.15  Amended and Restated  Warehouse Loan and Security  Agreement among
              Nelnet Education Loan Funding, Inc., as Borrower, Wells Fargo Bank
              Minnesota, National Association, as Eligible Lender Trustee, Zions
              First  National  Bank,  as Trustee,  Thunder Bay Funding  Inc., as
              Lender,  and Royal Bank of Canada, as Facility Agent and Alternate
              Lender,  dated as of April 28, 2003.  Incorporated by reference to
              Exhibit 10.15 to the registrant's Form S-1 Registration Statement.

       10.16  Warehouse  Note  Purchase  and  Security  Agreement  among  Nelnet
              Education Loan Funding,  as Borrower,  Wells Fargo Bank Minnesota,
              National  Association,  as Trustee,  Wells  Fargo Bank  Minnesota,
              National Association,  as Eligible Lender Trustee,  Quincy Capital
              Corporation,  as Bank of America Conduit Lender,  Bank of America,
              N.A., as Bank of America Alternate Lender, Bank of America,  N.A.,
              as Bank of America Facility Agent, Gemini Securitization Corp., as
              Deutsche Bank Conduit  Lender,  Deutsche Bank AG, New York Branch,
              as Deutsche  Bank  Alternate  Lender,  Deutsche  Bank AG, New York
              Branch,   as  Deutsche  Bank  Facility   Agent,   Barton   Capital
              Corporation, as Societe Generale Conduit Lender, Societe Generale,
              as Societe Generale Alternate Lender, Societe Generale, as Societe
              Generale   Facility   Agent,   and  Bank  of  America,   N.A.,  as
              Administrative  Agent,  dated as of May 1, 2003.  Incorporated  by
              reference  to  Exhibit   10.16  to  the   registrant's   Form  S-1
              Registration Statement.

       10.17  Credit  Agreement,  dated as of  January  11,  2002,  by and among
              Nelnet Loan Services,  Inc.  (subsequently  renamed Nelnet, Inc.),
              Nelnet,  Inc.   (subsequently   renamed  National  Education  Loan
              Network, Inc.) and Bank of America, N.A. Incorporated by reference
              to  Exhibit  10.17  to  the  registrant's  Form  S-1  Registration
              Statement.

       10.18  First Amendment to Credit Agreement, dated as of January 24, 2003,
              by and among  Nelnet Loan  Services,  Inc.  (subsequently  renamed
              Nelnet,   Inc.),  Nelnet,  Inc.   (subsequently  renamed  National
              Education   Loan  Network,   Inc.)  and  Bank  of  America,   N.A.
              Incorporated  by  reference to Exhibit  10.18 to the  registrant's
              Form S-1 Registration Statement.

       10.19  Second  Amendment  to  Credit  Agreement  and First  Amendment  to
              Application  and Agreement for Standby Letter of Credit,  dated as
              of August 18, 2003, by and among National  Education Loan Network,
              Inc.  (formerly known as Nelnet,  Inc.),  Nelnet,  Inc.  (formerly
              known as Nelnet Loan  Services,  Inc.) and Bank of  America,  N.A.
              Incorporated  by  reference to Exhibit  10.19 to the  registrant's
              Form S-1 Registration Statement.

       10.20  Security  Agreement,  dated as of January 11, 2002, by and between
              Nelnet Loan Services, Inc. (subsequently renamed Nelnet, Inc.) and
              Bank of America,  N.A.  Incorporated by reference to Exhibit 10.20
              to the registrant's Form S-1 Registration Statement.

       10.21  Guaranty  Agreement,  dated as of January 11,  2002,  by and among
              Nelnet Loan Services,  Inc.  (subsequently  renamed Nelnet, Inc.),
              Nelnet,  Inc.   (subsequently   renamed  National  Education  Loan
              Network,  Inc.), Nelnet Corporation  (subsequently  renamed Nelnet
              Corporate  Services,  Inc.),  Nelnet  Marketing  Solutions,  Inc.,
              ClassCredit,  Inc., Nelnet Guarantee  Services,  Inc.,  InTuition,
              Inc.,  EFS, Inc., EFS Services,  Inc., EFS Finance Co.,  GuaranTec
              LLP and National Higher Education Loan Program,  Inc. Incorporated
              by  reference  to  Exhibit  10.21  to the  registrant's  Form  S-1
              Registration Statement.

       10.22  Intercreditor  Agreement,  dated as of January  11,  2002,  by and
              among Farmers & Merchants  Investment Inc., Bank of America,  N.A.
              and Nelnet,  Inc.  (subsequently  renamed National  Education Loan
              Network,  Inc.)  Incorporated by reference to Exhibit 10.22 to the
              registrant's Form S-1 Registration Statement.

       10.23  Irrevocable  Letter of Credit in the amount of $50,000,000,  dated
              as of May 23,  2003,  by and between  Nelnet,  Inc.  (subsequently
              renamed  National  Education  Loan  Network,  Inc.)  and  Bank  of
              America,  N.A.  Incorporated  by reference to Exhibit 10.23 to the
              registrant's Form S-1 Registration Statement.

       10.24  Continuing  Guaranty,  dated as of May 23,  2003,  by and  between
              Nelnet Loan Services, Inc. (subsequently renamed Nelnet, Inc.) and
              Bank of America,  N.A.  Incorporated by reference to Exhibit 10.24
              to the registrant's Form S-1 Registration Statement.

       10.25  Agreement  Between 5280 Solutions and  Nelnet/Unipac,  dated as of
              April 12, 2001.  Incorporated by reference to Exhibit 10.25 to the
              registrant's Form S-1 Registration Statement.

       10.26+ Employment  Contract,  dated  as of May 1,  2001,  by and  between
              NHELP,  Inc. and Richard H. Pierce.  Incorporated  by reference to
              Exhibit 10.26 to the registrant's Form S-1 Registration Statement.

       10.27  Marketing Expense Reimbursement Agreement,  dated as of January 1,
              1999,  by and between  Union Bank and Trust  Company and  National
              Education Loan Network,  Inc. Incorporated by reference to Exhibit
              10.27 to the registrant's Form S-1 Registration Statement.

       10.28  First  Amendment of  Marketing  Expense  Reimbursement  Agreement,
              dated as of April 1,  2001,  by and  between  Union Bank and Trust
              Company and NELnet,  Inc. (f/k/a National  Education Loan Network,
              Inc.)  (subsequently  renamed  National  Education  Loan  Network,
              Inc.).   Incorporated   by  reference  to  Exhibit  10.28  to  the
              registrant's Form S-1 Registration Statement.

       10.29  Second  Amendment of Marketing  Expense  Reimbursement  Agreement,
              dated as of December 21, 2001, by and between Union Bank and Trust
              Company and NELnet,  Inc. (f/k/a National  Education Loan Network,
              Inc.)  (subsequently  renamed  National  Education  Loan  Network,
              Inc.).   Incorporated   by  reference  to  Exhibit  10.29  to  the
              registrant's Form S-1 Registration Statement.


                                       38


       10.30  Amended and Restated Participation Agreement,  dated as of June 1,
              2001, by and between NELnet, Inc.  (subsequently  renamed National
              Education  Loan Network,  Inc.) and Union Bank and Trust  Company.
              Incorporated  by  reference to Exhibit  10.30 to the  registrant's
              Form S-1 Registration Statement.

       10.31  First Amendment of Amended and Restated  Participation  Agreement,
              dated as of December 19, 2001, by and between Union Bank and Trust
              Company and NELnet, Inc.  (subsequently renamed National Education
              Loan Network, Inc.). Incorporated by reference to Exhibit 10.31 to
              the registrant's Form S-1 Registration Statement.

       10.32  Second Amendment of Amended and Restated Participation  Agreement,
              dated as of December 1, 2002,  by and between Union Bank and Trust
              Company  and  Nelnet,  Inc.  (f/k/a  NELnet,  Inc.)  (subsequently
              renamed National  Education Loan Network,  Inc.).  Incorporated by
              reference  to  Exhibit   10.32  to  the   registrant's   Form  S-1
              Registration Statement.

       10.33  Alternative  Loan  Participation  Agreement,  dated as of June 29,
              2001, by and between NELnet, Inc.  (subsequently  renamed National
              Education  Loan Network,  Inc.) and Union Bank and Trust  Company.
              Incorporated  by  reference to Exhibit  10.33 to the  registrant's
              Form S-1 Registration Statement.

       10.34  Amended and Restated  Agreement,  dated as of January 1, 1999,  by
              and between  Union Bank and Trust  Company and National  Education
              Loan Network,  Inc.  Incorporated by reference to Exhibit 10.34 to
              the registrant's Form S-1 Registration Statement.

       10.36  Guaranteed Purchase Agreement,  dated as of March 19, 2001, by and
              between NELnet, Inc. (subsequently renamed National Education Loan
              Network,  Inc.) and Union Bank and Trust Company.  Incorporated by
              reference  to  Exhibit   10.36  to  the   registrant's   Form  S-1
              Registration Statement.

       10.37  First  Amendment of  Guaranteed  Purchase  Agreement,  dated as of
              February  1,  2002,  by and  between  NELnet,  Inc.  (subsequently
              renamed National Education Loan Network,  Inc.) and Union Bank and
              Trust Company.  Incorporated  by reference to Exhibit 10.37 to the
              registrant's Form S-1 Registration Statement.

       10.38  Second  Amendment of Guaranteed  Purchase  Agreement,  dated as of
              December 1, 2002,  by and between  Nelnet,  Inc.  (f/k/a/  NELnet,
              Inc.) (subsequently renamed National Education Loan Network, Inc.)
              and Union Bank and Trust  Company.  Incorporated  by  reference to
              Exhibit 10.38 to the registrant's Form S-1 Registration Statement.

       10.39  Agreement  For Use of  Revolving  Purchase  Facility,  dated as of
              January 1, 1999,  by and between  Union Bank and Trust Company and
              National Education Loan Network, Inc. Incorporated by reference to
              Exhibit 10.78 to the registrant's Form S-1 Registration Statement.

       10.40+ Nelnet,  Inc.  Executive  Officers'  Bonus Plan.  Incorporated  by
              reference  to  Exhibit   10.79  to  the   registrant's   Form  S-1
              Registration Statement.

       10.41+ Share Retention Policy. Incorporated by reference to Exhibit 10.83
              to the registrant's Form S-1 Registration Statement.

       10.42+ Nelnet, Inc.  Restricted Stock Plan.  Incorporated by reference to
              Exhibit 4.12 to the registrant's Form S-1 Registration Statement.

       10.43+ Nelnet,  Inc. Directors Stock  Compensation Plan.  Incorporated by
              reference   to  Exhibit   4.13  to  the   registrant's   Form  S-1
              Registration Statement.

       10.44+ Nelnet,  Inc.  Employee  Share  Purchase  Plan.   Incorporated  by
              reference   to  Exhibit   4.14  to  the   registrant's   Form  S-1
              Registration Statement.

       10.45  Operating Agreement of FirstMark Services,  LLC, dated as of March
              31,  2002.  Incorporated  by  reference  to  Exhibit  10.84 to the
              registrant's Form S-1 Registration Statement.

       10.46  Credit  Agreement by and among Nelnet,  Inc.,  National  Education
              Loan Network, Inc., M&I Marshall Ilsley Bank, SunTrust Bank, First
              National Bank of Omaha and Fifth Third Bank, Indiana,  dated as of
              September 25, 2003.  Incorporated by reference to Exhibit 10.85 to
              the registrant's Form S-1 Registration Statement.

       10.47  Guaranty  Agreement,  by and among Charter Account Systems,  Inc.,
              ClassCredit,  Inc., EFS, Inc., EFS Services, Inc., GuaranTec, LLP,
              Idaho Financial Associates, Inc., InTuition, Inc., National Higher
              Educational  Loan  Program,  Inc.,  Nelnet  Canada,  Inc.,  Nelnet
              Corporation   (subsequently  renamed  Nelnet  Corporate  Services,
              Inc.),   Nelnet  Guarantee   Services,   Inc.,   Nelnet  Marketing
              Solutions,  Inc., Student Partner Services,  Inc., UFS Securities,
              LLC and Shockley  Financial Corp., dated as of September 25, 2003.
              Incorporated  by  reference to Exhibit  10.86 to the  registrant's
              Form S-1 Registration Statement.

       10.48  Security Agreement, dated as of September 25, 2003, by and between
              Nelnet,   Inc.  and  M&I   Marshall  &  Ilsley  Bank,   as  Agent.
              Incorporated  by  reference to Exhibit  10.87 to the  registrant's
              Form S-1 Registration Statement.

       10.49  Security Agreement, dated as of September 25, 2003, by and between
              National  Education  Loan Network,  Inc. and M&I Marshall & Ilsley
              Bank, as Agent.  Incorporated by reference to Exhibit 10.88 to the
              registrant's Form S-1 Registration Statement.

       10.50  Intercreditor  Agreement,  dated as of September  25, 2003, by and
              among M&I Marshall & Ilsley Bank,  SunTrust  Bank,  First National
              Bank of Omaha, Fifth Third Bank, Indiana and Bank of America, N.A.
              Incorporated  by  reference to Exhibit  10.89 to the  registrant's
              Form S-1 Registration Statement.

       10.51  Letter  Agreement by and between  Nelnet  Education  Loan Funding,
              Inc.  and  Bank of  America,  N.A.,  dated  as of June  25,  2003,
              relating  to the  increase  of the  Warehouse  Note  Purchase  and
              Security  Agreement  dated  as of May  1,  2003.  Incorporated  by
              reference  to  Exhibit   10.90  to  the   registrant's   Form  S-1
              Registration Statement.

       10.52  Letter  Agreement by and between  Nelnet  Education  Loan Funding,
              Inc. and Deutsche  Bank AG, New York Branch,  dated as of June 25,
              2003,  relating to the increase of the Warehouse Note Purchase and
              Security  Agreement  dated  as of May  1,  2003.  Incorporated  by
              reference  to  Exhibit   10.91  to  the   registrant's   Form  S-1
              Registration Statement.


                                       39


       10.53  Letter  Agreement by and between  Nelnet  Education  Loan Funding,
              Inc. and Societe Generale,  dated as of June 25, 2003, relating to
              the increase of the Warehouse Note Purchase and Security Agreement
              dated as of May 1,  2003.  Incorporated  by  reference  to Exhibit
              10.92 to the registrant's Form S-1 Registration Statement.

       10.54  Third Amendment to Credit Agreement, dated effective September 26,
              2003, by and among National Education Loan Network,  Inc., Nelnet,
              Inc.  and Bank of  America,  N.A.  Incorporated  by  reference  to
              Exhibit 10.93 to the registrant's Form S-1 Registration Statement.

       10.55  Amendment  to  Application  and  Agreement  for Standby  Letter of
              Credit, Loan Purchase Agreements and Standby StudentLoan  Purchase
              Agreements,  dated  effective  October  21,  2003,  by  and  among
              National  Education  Loan  Network,  Inc.,  Nelnet,  Inc.,  Nelnet
              Education  Loan  Funding,  Inc.,  Union Bank and Trust Company and
              Bank of America,  N.A.  Incorporated by reference to Exhibit 10.94
              to the registrant's Form S-1 Registration Statement.

       10.56* Letter Agreement  between Nelnet Education Loan Funding,  Inc. and
              Deutsche Bank AG, dated as of February 20, 2004.

       10.57* Letter Agreement  between Nelnet Education Loan Funding,  Inc. and
              Bank of America, N.A., dated as of February 20, 2004.

       10.58* Letter Agreement  between Nelnet Education Loan Funding,  Inc. and
              Societe Generale, dated as of February 20, 2004.

       10.59* Lease  Assignment  and  Assumption  Agreement  between MES - Maine
              Education Services as assignor and Nelnet Corporate Services, Inc.
              as  assignee,  dated as of  February  1,  2004.

       10.60* Operating  Agreement  for  Premiere Credit of  North America, LLC
              among  Nelnet,  Inc., Todd J. Wolfe,  David A. Hoeft  and  Tina D.
              Mercer, dated as of January 28, 2004.

       10.61* Third  Amendment to Amended and Restated  Participation  Agreement
              between National  Education Loan Network,  Inc. and Union Bank and
              Trust Company, dated as of February 5, 2004.

       10.62* February 2004 Amendment to  Application  and Agreement for Standby
              Letter of Credit,  Loan Purchase  Agreements  and Standby  Student
              Loan  Purchase  Agreements,  dated as of February 20, 2004,  among
              National  Education  Loan  Network,  Inc.,  Nelnet,  Inc.,  Nelnet
              Education  Loan  Funding,  Inc.,  Union Bank and Trust Company and
              Bank of America, N.A.

       10.63* Amendment  to  Application  and  Agreement  for Standby  Letter of
              Credit, Loan Purchase Agreements and Standby Student Loan Purchase
              Agreements,  dated  effective  November  20,  2003,  by and  among
              National  Education  Loan  Network,  Inc.,  Nelnet,  Inc.,  Nelnet
              Education  Loan  Funding,  Inc.,  Union Bank and Trust Company and
              Bank of America, N.A.

       10.64* Amendment  to  Application  and  Agreement  for Standby  Letter of
              Credit, Loan Purchase Agreements and Standby Student Loan Purchase
              Agreements,  dated  effective  December  19,  2003,  by and  among
              National  Education  Loan  Network,  Inc.,  Nelnet,  Inc.,  Nelnet
              Education  Loan  Funding,  Inc.,  Union Bank and Trust Company and
              Bank of America, N.A.

       10.65* Agreement of Lease Renewal among  Marianne B. Jardine,  Trustee of
              National  Education  Loan of New England as assignee,  dated as of
              June 1, 2002.

       14.1*  Nelnet, Inc. Code of Ethics.

       14.2*  Nelnet Education Loan Funding, Inc. Code of Ethics.

       21.1*  Subsidiaries of Nelnet, Inc.

       23.1*  Consent of KPMG LLP, Independent Auditors.

       31.1*  Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of
              2002 of Co-Chief Executive Officer Michael S. Dunlap.

       31.2*  Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of
              2002 of Co-Chief Executive Officer Stephen F. Butterfield.

       31.3*  Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of
              2002 of Chief Financial Officer Terry J. Heimes.

       32.**  Certification  Pursuant  to 18 U.S.C.  Section  1350,  as  Adopted
              Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
- -----------
     *     Filed herewith

     **    Furnished herewith

     +     Indicates a  compensatory plan or  arrangement  contemplated by  Item
           15(a)(3) of Form 10-K


                                       40


                                   SIGNATURES

    Pursuant to the  requirements  of the Section 13 or 15(d) of the  Securities
Exchange Act of 1934, as amended,  the Registrant has duly caused this report to
be signed on its behalf by the undersigned,  thereunto duly  authorized,  in the
city of Lincoln, State of Nebraska, on March 26, 2004.

                                NELNET, INC.

                                By:     /s/ MICHAEL S. DUNLAP
                                        ----------------------------------------
                                Name:   Michael S. Dunlap
                                Title:  Chairman and Co-Chief Executive
                                        Officer (Co-Principal Executive Officer)

    Pursuant to the  requirements  of the Securities  Exchange Act of 1934, this
report  has  been  signed  below  by the  following  persons  on  behalf  of the
Registrant and in the capacities indicated on the dates indicated.


            Signature                               Title                         Date
            ---------                               -----                         ----
                                                                    
/s/ MICHAEL S. DUNLAP                           Chairman and              March 26, 2004
- ------------------------------------     Co-Chief Executive Officer
  Michael S. Dunlap                   (Co-Principal Executive Officer)

/s/ STEPHEN F. BUTTERFIELD                    Vice Chairman and           March 26, 2004
- ------------------------------------     Co-Chief Executive Officer
Stephen F. Butterfield                 (Co-Principal Executive Officer)

 /s/ TERRY J. HEIMES                       Chief Financial Officer        March 26, 2004
- ------------------------------------  (Principal Financial Officer and
   Terry J. Heimes                      Principal Accounting Officer)

   /s/ DON R. BOUC                         President and Director         March 26, 2004
- ------------------------------------
     Don R. Bouc

  /s/ JAMES P. ABEL                               Director                March 26, 2004
- ------------------------------------
    James P. Abel

/s/ THOMAS E. HENNING                             Director                March 26, 2004
- ------------------------------------
  Thomas E. Henning

  /s/ ARTURO MORENO                               Director                March 26, 2004
- ------------------------------------
    Arturo Moreno

/s/ BRIAN J. O'CONNOR                             Director                March 26, 2004
- ------------------------------------
  Brian J. O'Connor

 /s/ MICHAEL REARDON                              Director                March 26, 2004
- ------------------------------------
   Michael Reardon

/s/ JAMES H. VAN HORN                             Director                March 26, 2004
- ------------------------------------
  James H. Van Horn


                                       41

                         NELNET, INC. AND SUBSIDIARIES

                   Index to Consolidated Financial Statements


                                                                            Page

Independent Auditors' Report                                                 F-2

Consolidated Balance Sheets as of December 31, 2003 and 2002                 F-3

Consolidated Statements of Income for the years ended
    December 31, 2003, 2002 and 2001                                         F-4

Consolidated Statements of Shareholders' Equity and
    Comprehensive Income for the years ended
    December 31, 2003, 2002 and 2001                                         F-5

Consolidated Statements of Cash Flows for the years ended
    December 31, 2003, 2002 and 2001                                         F-6

Notes to Consolidated Financial Statements                                   F-7


                                      F-1


                          Independent Auditors' Report

The Board of Directors
Nelnet, Inc.:


We have audited the accompanying consolidated balance sheets of Nelnet, Inc. and
subsidiaries  as of  December  31, 2003 and 2002,  and the related  consolidated
statements of income,  shareholders'  equity and comprehensive  income, and cash
flows for each of the years in the  three-year  period ended  December 31, 2003.
These consolidated  financial  statements are the responsibility of Nelnet, Inc.
and  subsidiaries'  management.  Our  responsibility is to express an opinion on
these consolidated financial statements based on our audits.

We conducted our audits in accordance with auditing standards generally accepted
in the  United  States of  America.  These  standards  require  that we plan and
perform the audit to obtain  reasonable  assurance  about  whether the financial
statements are free of material misstatement.  An audit includes examining, on a
test basis,  evidence  supporting  the amounts and  disclosures in the financial
statements.  An audit also includes assessing the accounting principles used and
significant  estimates  made by  management,  as well as evaluating  the overall
financial  statement  presentation.   We  believe  that  our  audits  provide  a
reasonable basis for our opinion.

In our opinion, the consolidated  financial statements referred to above present
fairly, in all material  respects,  the financial  position of Nelnet,  Inc. and
subsidiaries  as of  December  31,  2003  and  2002,  and the  results  of their
operations and their cash flows for each of the years in the  three-year  period
ended  December 31, 2003, in conformity  with  accounting  principles  generally
accepted in the United States of America.


/s/ KPMG LLP


Lincoln, Nebraska
February 27, 2004


                                      F-2



                          NELNET, INC. AND SUBSIDIARIES
                           Consolidated Balance Sheets
                           December 31, 2003 and 2002


                         Assets                                                      2003            2002
                                                                                  -----------     -----------
                                                                          (Dollars in thousands, except share data)
                                                                                              
Student loans receivable (net of allowance for loan losses
     of $16,026 in 2003 and $12,000 in 2002)                                      $10,455,442       8,559,420
Cash and cash equivalents:
     Cash and cash equivalents - not held at a related party                          188,272          27,294
     Cash and cash equivalents - held at a related party                               10,151          12,861
                                                                                  -----------     -----------
                 Total cash and cash equivalents                                      198,423          40,155
Restricted cash - held by trustee                                                     634,263         570,703
Restricted investments - held by trustee                                              180,688         173,339
Restricted cash - due to loan program customers                                       141,841         132,375
Accrued interest receivable                                                           196,633         177,015
Accounts receivable, net                                                               17,289          14,838
Intangible assets, net                                                                 11,630          23,909
Furniture, equipment and leasehold improvements, net                                   19,138          12,910
Other assets, including deferred taxes                                                 76,162          61,919
                                                                                  -----------     -----------
                 Total assets                                                     $11,931,509       9,766,583
                                                                                  ===========     ===========
            Liabilities and Shareholders' Equity
Liabilities:
     Bonds and notes payable                                                      $11,366,458       9,447,682
     Accrued interest payable                                                          17,179          20,251
     Other liabilities                                                                100,542          57,529
     Due to loan program customers                                                    141,841         132,375
                                                                                  -----------     -----------
                 Total liabilities                                                 11,626,020       9,657,837
                                                                                  -----------     -----------
Minority interest                                                                          --            (376)
                                                                                  -----------     -----------
Shareholders' equity:
     Preferred stock, $0.01 par value.
        Authorized 50,000,000 shares; no shares issued or outstanding                      --              --
     Common stock:
        Class A, $0.01 par value. Authorized 600,000,000 shares;
           issued and outstanding 39,601,834 shares in 2003 and 30,947,834
           shares in 2002                                                                 396             309
        Class B, convertible, $0.01 par value. Authorized 15,000,000 shares;
           issued and outstanding 14,023,454 shares                                       140             140
     Additional paid-in capital                                                       206,831          37,891
     Retained earnings                                                                 97,885          70,782
     Accumulated other comprehensive income                                               237              --
                                                                                  -----------     -----------
                 Total shareholders' equity                                           305,489         109,122
Commitments and contingencies
                                                                                  -----------     -----------
                  Total liabilities and shareholders' equity                      $11,931,509       9,766,583
                                                                                  ===========     ===========

See accompanying notes to consolidated financial statements.


                                      F-3


                      NELNET, INC. AND SUBSIDIARIES
                    Consolidated Statements of Income
               Years ended December 31, 2003, 2002 and 2001


                                                                     2003           2002          2001
                                                                   ---------      ---------      ---------
                                                                  (Dollars in thousands, except share data)
                                                                                          
Interest income:
    Loan interest                                                  $ 360,101        405,149        318,453
    Investment interest                                               15,203         20,759         16,794
                                                                   ---------      ---------      ---------
       Total interest income                                         375,304        425,908        335,247
Interest expense:
    Interest on bonds and notes payable                              196,692        235,008        220,682
                                                                   ---------      ---------      ---------
       Net interest income                                           178,612        190,900        114,565
Less provision for loan losses                                        11,475          5,587          3,925
                                                                   ---------      ---------      ---------
       Net interest income after provision for loan losses           167,137        185,313        110,640
                                                                   ---------      ---------      ---------
Other income:
    Loan servicing and other fee income                               99,294        103,899         93,172
    Software services and other income                                19,398         21,909          7,713
    Derivative market value adjustment                                (1,170)          (579)        (2,962)
                                                                   ---------      ---------      ---------
       Total other income                                            117,522        125,229         97,923
                                                                   ---------      ---------      ---------
Operating expenses:
    Salaries and benefits                                            124,273        106,874         77,370
    Other operating expenses:
       Depreciation and amortization                                  23,124         32,449         28,592
       Trustee and other debt related fees                            19,358         16,617         12,836
       Occupancy and communications                                   12,101         11,424          7,488
       Advertising and marketing                                      10,182         11,512         10,122
       Professional services                                           9,437          9,237          3,355
       Consulting fees and support services to related parties         3,519         12,800         29,350
       Postage and distribution                                       13,241         11,095          7,647
       Other                                                          23,135         22,693         18,678
                                                                   ---------      ---------      ---------
          Total other operating expenses                             114,097        127,827        118,068
                                                                   ---------      ---------      ---------
          Total operating expenses                                   238,370        234,701        195,438
                                                                   ---------      ---------      ---------
          Income before income taxes and minority interest            46,289         75,841         13,125
Income tax expense                                                    19,295         27,679          5,380
                                                                   ---------      ---------      ---------
          Income before minority interest                             26,994         48,162          7,745
Minority interest in subsidiary (income) loss                            109            376           (598)
                                                                   ---------      ---------      ---------
          Net income                                               $  27,103         48,538          7,147
                                                                   =========      =========      =========
          Earnings per share, basic and diluted                    $    0.60           1.08           0.16
                                                                   =========      =========      =========
See accompanying notes to consolidated financial statements.



                                      F-4




                                             Preferred    Common stock shares                 Class A       Class B
                                               stock    -----------------------  Preferred    common        common
                                               shares    Class A      Class B      stock       stock        stock
                                               ------   ----------   ----------   -------     ----------   ----------
                                                                (Dollars in thousands, except share data)
                                                                                               
Balance at December 31, 2000                       --   29,412,314   14,023,454   $    --           295          140
Net income                                         --           --           --        --            --           --
Issuance of common stock                           --    1,535,520           --        --            14           --
Minority interest loss in excess
      of minority interest capital                 --           --           --        --            --           --
                                                -----   ----------   ----------   -------     ---------   ----------
Balance at December 31, 2001                       --   30,947,834   14,023,454        --           309          140
Net income                                         --           --           --        --            --           --
Dividend distribution                              --           --           --        --            --           --
Recapture of minority interest
      loss in excess of minority
      interest capital                             --           --           --        --            --           --
                                                -----   ----------   ----------   -------     ---------   ----------
Balance at December 31, 2002                       --   30,947,834   14,023,454        --           309          140
Comprehensive income:
      Net income                                   --           --           --        --            --           --
      Other comprehensive income,
          net of tax, related to cash
          flow hedge                               --           --           --        --            --           --

          Total comprehensive income
Non-cash compensation expense                      --           --           --        --            --           --
Issuance of common stock                           --      331,800           --        --             3           --
Issuance of common stock in initial
      public offering, net of direct offering
      expenses of $16,600                          --    8,586,800           --        --            86           --
Redemption of common stock                         --     (264,600)          --        --            (2)          --
                                                -----   ----------   ----------   -------     ---------   ----------
Balance at December 31, 2003                       --   39,601,834   14,023,454   $    --           396          140
                                                =====   ==========   ==========   =======     =========   ==========




                                                                             Accumulated
                                                  Additional                    other         Total
                                                    paid-in      Retained   comprehensive  shareholders'
                                                    capital      earnings       income       equity
                                                  ----------    ----------    ----------   ----------
                                                                                   
Balance at December 31, 2000                          35,635        18,091            --       54,161
Net income                                                --         7,147            --        7,147
Issuance of common stock                               1,996            --            --        2,010
Minority interest loss in excess
      of minority interest capital                      (132)           --            --         (132)
                                                  ----------    ----------    ----------   ----------
Balance at December 31, 2001                          37,499        25,238            --       63,186
Net income                                                --        48,538            --       48,538
Dividend distribution                                     --        (2,994)           --       (2,994)
Recapture of minority interest
      loss in excess of minority
      interest capital                                   392            --            --          392
                                                  ----------    ----------    ----------   ----------
Balance at December 31, 2002                          37,891        70,782            --      109,122
Comprehensive income:
      Net income                                          --        27,103            --       27,103
      Other comprehensive income,
          net of tax, related to cash
          flow hedge                                      --            --           237          237
                                                                                           ----------
          Total comprehensive income                                                           27,340
Non-cash compensation expense                          5,166            --            --        5,166
Issuance of common stock                                 803            --            --          806
Issuance of common stock in initial
      public offering, net of direct offering
      expenses of $16,600                            163,612            --            --      163,698
Redemption of common stock                              (641)           --            --         (643)
                                                  ----------    ----------    ----------   ----------
Balance at December 31, 2003                         206,831        97,885           237      305,489
                                                  ==========    ==========    ==========   ==========

See accompanying notes to consolidated financial statements.


                                      F-5


                          NELNET, INC. AND SUBSIDIARIES
                      Consolidated Statements of Cash Flows
                  Years ended December 31, 2003, 2002 and 2001


                                                                                            2003           2002           2001
                                                                                         -----------    -----------    -----------
                                                                                                  (Dollars in thousands)
                                                                                                                    
Net income                                                                               $    27,103         48,538          7,147
Adjustments to reconcile net income to net cash provided by operating activities:
       Depreciation and amortization, including premiums                                     101,375         93,864         45,301
       Derivative market value adjustment                                                      1,170            579          2,962
       Ineffectiveness of cash flow hedge                                                       (118)            --             --
       Non-cash compensation expense                                                           5,166             --             --
       Deferred income tax benefit                                                            (3,197)        (8,475)       (11,363)
       Minority interest in subsidiary (loss) income                                            (109)          (376)           598
       Provision for loan losses                                                              11,475          5,587          3,925
       Decrease (increase) in accrued interest receivable                                    (19,618)         3,619        (14,661)
       Decrease (increase) in accounts receivable                                             (2,451)           918         13,286
       Decrease (increase) in other assets                                                    (7,738)        (7,608)        18,107
       Decrease in accrued interest payable                                                   (3,072)          (894)        (3,554)
       Increase (decrease) in other liabilities                                               43,013         (1,542)        19,744
                                                                                         -----------    -----------    -----------
              Net cash provided by operating activities                                      152,999        134,210         81,492
                                                                                         -----------    -----------    -----------
Cash flows from investing activities:
       Originations, purchases and consolidations of student loans, including premiums    (3,566,803)    (2,541,071)      (774,959)
       Purchases of student loans, including premiums, from a related party                 (735,540)      (377,788)      (666,350)
       Net proceeds from student loan principal payments and loan consolidations           2,325,531      1,724,077        529,190
       Net purchases of furniture and equipment                                              (16,361)       (13,408)        (6,264)
       Increase in restricted cash - held by trustee                                         (63,560)      (357,045)       (50,186)
       Purchases of restricted investments - held by trustee                                (449,959)      (318,822)      (302,050)
       Proceeds from maturities of restricted investments - held by trustee                  442,610        267,089        296,405
       Acquisitions of subsidiaries, net of cash acquired                                     (1,760)       (20,809)      (102,184)
                                                                                         -----------    -----------    -----------
              Net cash used in investing activities                                       (2,065,842)    (1,637,777)    (1,076,398)
                                                                                         -----------    -----------    -----------
Cash flows from financing activities:
       Payments on bonds and notes payable                                                (2,350,860)    (2,259,769)      (324,561)
       Proceeds from issuance of bonds and notes payable                                   4,269,849      3,781,474      1,338,959
       Payment of debt issuance costs                                                        (11,739)       (11,429)        (8,325)
       Cash distributions to shareholders                                                         --         (2,994)            --
       Payments for redemption of common stock                                                  (643)            --             --
       Proceeds from issuance of common stock                                                164,504             --          2,010
                                                                                         -----------    -----------    -----------
              Net cash provided by financing activities                                    2,071,111      1,507,282      1,008,083
                                                                                         -----------    -----------    -----------
              Net increase in cash and cash equivalents                                      158,268          3,715         13,177
Cash and cash equivalents, beginning of period                                                40,155         36,440         23,263
                                                                                         -----------    -----------    -----------
Cash and cash equivalents, end of period                                                 $   198,423         40,155         36,440
                                                                                         ===========    ===========    ===========
Supplemental disclosures of cash flow information:
       Interest paid                                                                     $   190,615        222,528        227,198
                                                                                         ===========    ===========    ===========
       Income taxes paid                                                                 $    21,635         40,098         14,777
                                                                                         ===========    ===========    ===========


Supplemental   disclosures  of  noncash   operating,   investing  and  financing
activities regarding  acquisitions and cash flow hedges are contained in notes 1
and 13, respectively.

See accompanying notes to consolidated financial statements.


                                      F-6


                          NELNET, INC. AND SUBSIDIARIES

                   Notes to Consolidated Financial Statements

                        December 31, 2003, 2002 and 2001
(1)    Corporate Structure

       (a)    Corporate Organization

              Nelnet,   Inc.   ("Nelnet"  or  the  "Company")  is  a  vertically
              integrated  education  finance company,  which,  together with its
              subsidiaries,   is  focused  on  providing  quality  products  and
              services to participants in the education finance process.  Nelnet
              is an  originator,  holder,  and servicer of  education  loans and
              offers a broad range of financial  services  and  technology-based
              products,  including student loan origination and lending, student
              loan and guarantee servicing and a suite of software solutions.

              The  Company  owns the  stock of  various  corporations  which are
              engaged in the  securitization  of education  finance assets.  The
              Company's  student  lending   subsidiaries   described  below  are
              separate entities holding beneficial  interests in eligible loans,
              subject to creditors with specific  interests.  The liabilities of
              the Company's student lending subsidiaries are not the liabilities
              of the  Company  or any of its other  subsidiaries  and  cannot be
              consolidated in the event of bankruptcy.  The transfers of student
              loans to the eligible  lender trusts do not qualify as sales under
              the  provisions  of Statement of  Financial  Accounting  Standards
              ("SFAS")  No. 140,  Accounting  for  Transfers  and  Servicing  of
              Financial  Assets and  Extinguishments  of Liabilities  ("SFAS No.
              140"), as the trusts continue to be under the effective control of
              the Company.  All the financial  activities and related assets and
              liabilities,  including debt, of the securitizations are reflected
              in the Company's consolidated financial statements.  The following
              subsidiaries   of  the   Company   hold   the   financial   assets
              (collectively referred to as the "Student Lending Subsidiaries"):


           <c>
              NELNET Student Loan Corporation-1 ("Nelnet-1")
              NELNET Student Loan Corporation-2 ("Nelnet-2")
              Nelnet Student Loan Funding LLC ("Nelnet SLF")
              Nelnet Education Loan Funding, Inc. (formerly known as NEBHELP, Inc.) ("NELF")
              MELMAC, Inc. and subsidiaries ("MELMAC")
              NHELP-I, Inc. ("NHELP-I")
              NHELP-II, Inc. and subsidiary ("NHELP-II")
              NHELP-III, Inc. ("NHELP-III")
              Nelnet Student Loan Warehouse Corporation-1 ("Nelnet SLWC-1")
              NELnet Private Student Loan Corporation-1 ("Nelnet Private-1")
              EFS Finance Co. ("EFS Fin Co.") and its subsidiary, EMT Corporation ("EMT Corp.")

              Nelnet-1,  Nelnet-2, Nelnet SLF, NELF, NHELP-II, Nelnet Private-1,
              MELMAC,  and EMT Corp.  finance  eligible student loan assets on a
              more  permanent  basis,  as the assets  are funded  with bonds and
              notes payable, which have longer maturities.  NHELP-I,  NHELP-III,
              Nelnet SLWC-1, select operating lines within NELF, and EFS Fin Co.
              are warehouse facilities designed to fund student loan assets on a
              temporary  basis  until the assets  are moved to  another  Student
              Lending Subsidiary to provide more permanent financing.

              The Company also provides managerial, administrative support, loan
              servicing,  origination processing, computer software development,
              broker-dealer  activities  and  marketing  to the Student  Lending
              Subsidiaries   through  the  following   wholly  owned  subsidiary
              management  companies:   National  Education  Loan  Network,  Inc.
              ("NELN");   Nelnet   Marketing   Solutions,   Inc.   ("NMS")   and
              subsidiaries,  including  its 100%  owned  subsidiary  (80%  owned
              through February 28, 2003), Student Partner Services, Inc ("SPS");
              Nelnet Guarantee  Services,  Inc. and GuaranTec LLP (collectively,
              "NGS");  EFS Services,  Inc.  ("EFS  Services");  Charter  Account
              Systems,  Inc.  ("Charter");   Idaho  Financial  Associates,  Inc.
              ("IFA"); UFS Securities, LLC ("UFS Securities") and its 100% owned
              subsidiary,   Shockley   Financial  Corp.;  and  Nelnet  Corporate
              Services, Inc. (formerly known as Nelnet Corporation).

              Nelnet is the legal parent of NELN.  Through May 15, 2002,  Nelnet
              also  owned   91.43%  of  Infovisa,   Inc.   and  its   subsidiary
              ("Infovisa").  Infovisa primarily  developed and provided software
              systems for financial institutions. Effective May 15, 2002, Nelnet
              sold its  ownership of Infovisa to Farmers & Merchants  Investment
              Inc. ("F&M") at carrying value, which approximated fair value.


                                      F-7


                          NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)

       (b)    Description of Business

              The Student Lending  Subsidiaries are organized as special-purpose
              bankruptcy  remote  entities  which  primarily  invest in eligible
              student loans,  through an eligible lender  trustee,  issued under
              Title IV of the Higher  Education  Act of 1965,  as  amended  (the
              "Act").   Nelnet   Private-1  also  invests  in   self-insured  or
              privately-insured student loan programs through an eligible lender
              trustee.

              Student   loans   beneficially   owned  by  the  Student   Lending
              Subsidiaries  include those  originated  under the Federal  Family
              Education Loan Program ("FFELP" or "FFEL program"),  including the
              Stafford  Loan  Program  ("SLP"),  the  Parent  Loan  Program  for
              Undergraduate  Students ("PLUS") program,  the Supplemental  Loans
              for Students ("SLS") program,  and loans which consolidate certain
              borrower obligations ("Consolidation"). Title to the student loans
              is held by eligible  lender trustees under the Act for the benefit
              of the Student Lending  Subsidiaries.  The financed  eligible loan
              borrowers are geographically located throughout the United States.
              The bonds and notes payable outstanding are payable primarily from
              interest and principal payments on the student loans, as specified
              in the resolutions authorizing the sale of the bonds and notes.

              The  Company's  business is comprised of four primary  product and
              service offerings:

              o     Asset  management,  including  student loan originations and
                    acquisitions.  The  Company  provides  student  loan  sales,
                    marketing,   originations,    acquisition,   and   portfolio
                    management.  The Company  owns a large  portfolio of student
                    loan assets through the Student  Lending  Subsidiaries.  The
                    Company  generates  loans owned in special  purpose  lending
                    facilities through direct origination or through acquisition
                    of loans. The Company generates the majority of its earnings
                    from the spread  between  the yield it earns on its  student
                    loan  portfolio  and the cost of funding  these  loans.  The
                    Company  also  provides  marketing  and  sales  support  and
                    managerial and  administrative  support related to its asset
                    generation  activities,  as well as those  performed for its
                    branding partners or other lenders who sell such loans.

              o     Student  loan  servicing.  The Company  services its student
                    loan portfolio and the  portfolios of third  parties.  As of
                    December 31, 2003, the Company serviced or provided complete
                    outsourcing  of  servicing  activities  for more than  $18.7
                    billion in student loans, including $9.2 billion of loans in
                    its portfolio.  The servicing  activities  provided  include
                    loan   origination   activities,   application   processing,
                    borrower updates,  payment processing,  claim processing and
                    due diligence  procedures.  These  activities  are performed
                    internally for the Company's own  portfolio,  in addition to
                    generating  fee  revenue  when  performed  for   third-party
                    clients.

              o     Guarantee servicing.  The Company provides servicing support
                    to  guaranty  agencies,   which  includes  system  software,
                    hardware and telecommunication  support,  borrower, and loss
                    updates,   default   aversion   tracking   services,   claim
                    processing services and post-default collection services. As
                    of December 31, 2003, the Company provided servicing support
                    to agencies  that  guarantee  more than $20 billion of FFELP
                    loans. These activities  generate fee revenue in addition to
                    expanding the Company's relationship with other participants
                    in the education finance sector.

              o     Servicing  software.   The  Company  provides  student  loan
                    servicing  software  internally and to  third-party  student
                    loan holders and  servicers.  As of December  31, 2003,  the
                    software  products  were  used to  service  $46  billion  in
                    student loans,  which included $27 billion serviced by third
                    parties  using the  Company's  software.  The Company  earns
                    software  license and  maintenance  fees annually from third
                    party  clients for use of this  software.  The Company  also
                    provides computer consulting,  custom software  applications
                    and customer service support.

                                      F-8




                          NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)


       (c)    Acquisitions

              Nelnet  Guarantee  Services,  Inc., a wholly owned  subsidiary  of
              NELN,  commenced its business operations in June 2001. On June 30,
              2001,  it acquired  51% of the voting  control of  GuaranTec,  LLP
              ("GuaranTec") for $2.6 million.  On January 1, 2002, NELN acquired
              the  remaining  49% of  GuaranTec  for $4.5  million from F&M. The
              excess  purchase price over F&M's carrying value was $3.0 million.
              As the 49%  interest  was  acquired  from an entity  under  common
              control with the Company,  the excess  purchase price was recorded
              as a  dividend  distribution  in  the  consolidated  statement  of
              shareholders' equity in 2002.

              On January  1, 2001,  NELN  acquired  MELMAC and its wholly  owned
              subsidiaries,   MELMAC  LLC  and  MELMAC  Enterprises,  Inc.,  for
              approximately $30 million. The acquisition was accounted for under
              purchase accounting.  The assets and liabilities of MELMAC and its
              subsidiaries  were recorded at fair value.  An  intangible  asset,
              representing  loan  origination   rights,  of  approximately  $6.4
              million was recorded  and is being  amortized  over its  estimated
              useful life of three years.  The results of  operations  of MELMAC
              have been included in the consolidated  financial statements since
              the date of acquisition.

              On December 21, 2001, NELN acquired all of the  outstanding  stock
              of EFS, Inc. ("EFS") and its wholly owned subsidiaries, EMT Corp.,
              EFS  Services,  EFS Fin  Co.  and  Advantage  Network,  Inc.,  for
              approximately  $141  million.  The  acquisition  was accounted for
              under purchase  accounting.  The assets and liabilities of EFS and
              its subsidiaries were recorded at fair value. An intangible asset,
              representing lender  relationships and loan origination rights, of
              approximately  $4 million was recorded and is being amortized over
              its  estimated   useful  life  of  three  years.  The  results  of
              operations of EFS have been included in the consolidated financial
              statements since the date of acquisition.

              NELN  acquired  MELMAC and EFS to increase its market share in the
              student lending industry. The allocation of the purchase price for
              the  MELMAC  and EFS  acquisitions  is  shown  below  (dollars  in
              thousands):

            Loans                                       $ 3,021,791
            Other assets                                    219,068
            Intangible assets                                10,385
            Bonds and notes payable                      (3,055,403)
            Other liabilities                               (24,455)
                                                        -----------
                             Total purchase price       $   171,386
                                                        ===========


              On  January 2,  2002,  NELN  acquired  IFA for  approximately  $17
              million.   The   acquisition  was  accounted  for  under  purchase
              accounting.  The assets and  liabilities  of IFA were  recorded at
              fair value. An intangible  asset,  representing  servicing  system
              software and other  intellectual  property,  of $14.2  million was
              recorded and is being amortized over its estimated  useful life of
              three years.  The results of  operations of IFA have been included
              in  the  consolidated  financial  statements  since  the  date  of
              acquisition.

              On May  9,  2002,  NELN  acquired  Charter  for  approximately  $7
              million.   The   acquisition  was  accounted  for  under  purchase
              accounting. The assets and liabilities of Charter were recorded at
              fair value. An intangible  asset,  representing  servicing  system
              software  and other  intellectual  property,  of $6.8  million was
              recorded and is being amortized over its estimated  useful life of
              three  years.  Goodwill  of $2.6  million was also  recorded.  The
              results  of  operations  of  Charter  have  been  included  in the
              consolidated financial statements since the date of acquisition.


                                      F-9


                          NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)


              NELN  acquired IFA and Charter to provide  student loan  servicing
              software solutions to the student lending industry. The allocation
              of the  purchase  price for the IFA and  Charter  acquisitions  is
              shown below (dollars in thousands):

              Cash and investments                       $  2,972
              Accounts receivable                           1,390
              Intangible assets                            23,612
              Deferred revenue and other liabilities       (4,193)
                                                         --------
                               Total purchase price      $ 23,781
                                                         ========

              On August 7, 2003,  the Company  acquired UFS  Securities for $2.6
              million from affiliated parties. The acquisition was accounted for
              under  purchase  accounting.  The  results  of  operations  of UFS
              Securities  have  been  included  in  the  consolidated  financial
              statements  since the date of  acquisition.  This  acquisition  is
              immaterial to the consolidated financial statements.

              The  following  unaudited  pro  forma  information   presents  the
              combined  results  of the  Company  as  though  the  2002 and 2001
              acquisitions  occurred on January 1, 2001. The pro forma financial
              information does not necessarily reflect the results of operations
              if the  acquisitions  had been in effect at the  beginning  of the
              period or which may be attained in the future.

                                                               Year ended
                                                           December 31, 2001
                                                           -------------------
                                                          (Dollars in thousands)
                                                                (Unaudited)
     Net interest income                                        $   153,764
     Other income                                                   125,985
     Net income                                                 $    11,905
                                                                ===========
     Weighted average shares outstanding, basic and diluted      44,331,490
     Earnings per share, basic and diluted                      $      0.27
                                                                ===========


              The pro forma  information  presenting the combined  operations of
              the Company as though the 2003 and 2002  acquisitions  occurred on
              January  1,  2003  and  January  1,  2002,  respectively,  is  not
              significantly different than actual 2003 or 2002 results.

              In June 2001, the Financial Accounting Standards Board issued SFAS
              No. 141, Business Combinations ("SFAS No. 141"), and SFAS No. 142,
              Goodwill and Other  Intangible  Assets ("SFAS No. 142").  SFAS No.
              141 requires  that the purchase  method of  accounting be used for
              all business  combinations.  SFAS No. 141 specified  criteria that
              intangible assets acquired in a business  combination must meet to
              be recognized and reported separately from goodwill.  SFAS No. 142
              requires  that  goodwill  and  intangible  assets with  indefinite
              useful  lives no longer  be  amortized,  but  instead  tested  for
              impairment at least annually in accordance  with the provisions of
              SFAS No. 142. SFAS No. 142 also requires  that  intangible  assets
              with  estimable  useful lives be amortized  over their  respective
              estimated useful lives to their estimated residual values.

              The Company  adopted the  provisions of SFAS No. 141 as of July 1,
              2001 and SFAS No. 142 as of January 1, 2002. Upon adoption of SFAS
              No.  142,  the  Company was  required  to  evaluate  its  existing
              intangible  assets and  goodwill  that were  acquired  in purchase
              business combinations and to make any necessary  reclassifications
              in order to conform with the new  classification  criteria in SFAS
              No. 141 for  recognition  separate from goodwill.  The Company was
              also required to reassess the useful lives and residual  values of
              all intangible assets acquired and make any necessary amortization
              period  adjustments  by the end of the first interim  period after
              adoption.  Based  on  this  evaluation,  no  reclassifications  or
              changes to useful lives or residual values were made.


                                      F-10



                          NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)


(2)    Recapitalization

         Effective  August 14, 2003, the  shareholders  of the Company  approved
         amended  and  restated  articles  of  incorporation.  The  amended  and
         restated articles of incorporation  effected a recapitalization  of the
         Company  whereby each share of Class A voting  common  stock,  and each
         share  of  Class  B  nonvoting  common  stock  held  by  two  principal
         shareholders and a related entity (the "Principal  Shareholders"),  was
         converted  into 210 shares of new Class B common stock,  and each share
         of Class B  nonvoting  common  stock  (other  than these  owners by the
         Principal  Shareholders)  was converted  into 210 shares of new Class A
         common stock. Also, effective with the conversion of the Class B shares
         to Class A, certain  former Class B  shareholders  converted  their new
         Class B shares  into new Class A shares.  The new Class B common  stock
         has ten votes per share,  and the new Class A common stock has one vote
         per  share.  Each  Class  B share  is  convertible  at any  time at the
         holder's  option  into one  Class A share.  With the  exception  of the
         voting  rights  and the  conversion  feature,  the  Class A and Class B
         shares are identical in terms of other rights,  including  dividend and
         liquidation  rights.  The  Company's   shareholders'  equity  has  been
         restated  to reflect the new capital  stock  structure  for all periods
         presented.

         On  December  11,  2003,  the  Company  consummated  an initial  public
         offering.  The Company sold 8,000,000 shares of Class A common stock at
         a price  of $21 per  share  for net  proceeds  of  $152.2  million.  On
         December 22, 2003,  the  underwriters  exercised  their  over-allotment
         option and  purchased  an  additional  586,800  shares at $21 per share
         which yielded net proceeds to the Company of $11.5 million.

(3)    Summary of Significant Accounting Policies and Practices

       (a)    Consolidation

              The consolidated  financial statements include the accounts of the
              Company  and  its  subsidiaries.   All  significant   intercompany
              balances and transactions  have been eliminated in  consolidation.
              As discussed in note 1(a),  the Company  consolidates  all special
              purpose  entities in accordance with SFAS No. 140.  Unconsolidated
              entities which the Company does not control are recorded using the
              equity method of accounting.

       (b)    Student Loans Receivable

              Investments in student loans,  including premiums, are recorded at
              cost,  net of  premium  amortization  and the  allowance  for loan
              losses.  Student loans consist of federally insured student loans,
              private student loans, and student loan participations.

       (c)    Allowance for Loan Losses

              The allowance for loan losses is estimated and established through
              a  provision  charged to expense.  Losses are charged  against the
              allowance when management  believes the collectibility of the loan
              principal is unlikely.  Recovery of amounts previously charged off
              is credited to the allowance for loan losses.

              For the FFELP loan  portfolio,  the  Company  considers  trends in
              student  loan claims  rejected for payment by  guarantors  and the
              amount  of  FFELP  loans  subject  to the  2%  risk  sharing.  The
              allowance is based on periodic  evaluations  of the Company's loan
              portfolios considering past experience, changes to federal student
              loan  programs,  current  economic  conditions  and other relevant
              factors.  FFELP  loans are  guaranteed  as to both  principal  and
              interest,  and,  therefore,  continue to accrue interest until the
              time  they are  paid by the  guaranty  agency.  The  allowance  is
              maintained at a level  management  believes is adequate to provide
              for  estimated   probable  credit  losses  inherent  in  the  loan
              portfolio. This evaluation is inherently subjective as it requires
              estimates that may be susceptible to significant changes.


                                      F-11



                          NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)


              In  determining  the adequacy of the  allowance for loan losses on
              the  private  loans,   the  Company   considers   several  factors
              including:  loans in repayment versus those in a nonpaying status,
              months in  repayment,  delinquency  status,  type of program,  and
              trends in defaults in the portfolio  based on Company and industry
              data. The Company  places a private loan on nonaccrual  status and
              charges off the loan when the collection of principal and interest
              is 120 days past due.

              Management   believes  that  the  allowance  for  loan  losses  is
              adequate. While management uses available information to recognize
              probable loan losses,  future  additions to the allowance for loan
              losses may be  necessary  based on changes in  economic  and other
              conditions.

       (d)    Cash and Cash Equivalents

              For purposes of the  consolidated  statements  of cash flows,  the
              Company  considers all investments  with maturities when purchased
              of three months or less to be cash equivalents.

       (e)    Restricted Cash and Restricted Investments - Held by Trustee

              The Company's restricted cash and restricted  investments are held
              by the trustees in various  accounts,  subject to use restrictions
              imposed  by  the  trust  indenture.  The  Company  recognizes  all
              restricted cash and restricted investments held by trustees on the
              consolidated balance sheets.

       (f)    Restricted Cash-Due  to Loan Program Customers/Due to Loan Program
              Customers

              As a servicer  of student  loans,  Nelnet  collects  student  loan
              remittances and  subsequently  disburses these  remittances to the
              appropriate lending entities. In addition, Nelnet requests funding
              from lenders and  subsequently  disburses  loan funds to borrowers
              and schools on behalf of borrowers.  Cash  collected for customers
              and  the  related  liability  are  included  in  the  accompanying
              consolidated  balance  sheets.  Interest  income  earned,  net  of
              service  charges,  by the Company on this cash for the years ended
              December 31, 2003,  2002 and 2001 was $213,000,  $930,000 and $2.1
              million, respectively.

       (g)    Intangible Assets

              Intangible assets, consisting of loan servicing contracts,  lender
              relationships  and loan origination  rights,  and servicing system
              software and other intellectual property, are being amortized on a
              straight-line  basis over the  expected  periods to be  benefited,
              ranging from 30 to 36 months. Goodwill resulting from acquisitions
              is not being amortized.

       (h)    Furniture, Equipment, and Leasehold Improvements

              Furniture and equipment  are carried at cost,  net of  accumulated
              depreciation.  Maintenance  and  repairs are charged to expense as
              incurred,    and   major    improvements,    including   leasehold
              improvements, are capitalized. Gains and losses from retirement of
              furniture,  equipment and leasehold  improvements  are included in
              determining   net  income.   The  Company  uses   accelerated  and
              straight-line methods for recording depreciation and amortization.
              Accelerated  methods are used for certain  equipment  and software
              when this  method is  believed  to  provide a better  matching  of
              income and expenses.

       (i)    Software Development Costs

              Certain direct  development  costs  associated  with  internal-use
              software  are  capitalized,  including  external  direct  costs of
              services  and payroll  costs for  employees  devoting  time to the
              software   projects.   These  costs  are  included  in  furniture,
              equipment and  leasehold  improvements  and are  amortized  over a
              period of three  years  beginning  when the  asset is placed  into
              service.  During the years ended  December 31, 2003 and 2001,  the
              Company  capitalized $1.4 million and $1.2 million,  respectively,
              in costs related to internal-use  software  development.  No costs
              were capitalized for the year ended December 31, 2002.


                                      F-12



                          NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)


              Maintenance  costs and research and development  costs relating to
              software to be sold or leased are expensed as incurred.

       (j)    Other Assets

              Other assets are  recorded at cost or  amortized  cost and consist
              primarily of prepaid bond insurance, debt issuance costs, deferred
              tax assets and income taxes receivable. Prepaid bond insurance and
              debt issuance costs are amortized using the  straight-line  method
              and effective interest methods,  respectively,  over the estimated
              lives of the bonds and notes payable.

       (k)    Program Reimbursement Reserve

              The  program  reimbursement  reserve,  which is  included in other
              liabilities,   represents   the  amount  of  student   loans  that
              management  estimates  the  Company  will be  required to repay to
              lenders,  for which the  Company  performs  servicing,  due to the
              Company's failure to follow  prescribed due diligence  procedures.
              The  program   reimbursement  reserve  is  established  through  a
              provision for losses  charged to expense.  The amount of provision
              is based on management's  evaluation of the servicing portfolio as
              it relates to the complex due diligence  requirements that must be
              followed  to   maintain   the   Department   of   Education   (the
              "Department")  guarantee on the loans. Failure to meet certain due
              diligence requirements will cause a loss of guarantee on the loans
              and  potential  loss to the  Company  if it is  unable to cure the
              condition under procedures prescribed by the federal government.

              Serviced student loans are charged against the allowance when they
              lose their  Department  guarantee  and the  Company is required to
              reimburse the lender.  Loans that are  subsequently  returned to a
              repayment status can reacquire their guaranteed  status,  and such
              amounts are then credited to the program  reimbursement reserve as
              recoveries.

              Management  believes  that the  program  reimbursement  reserve is
              adequate. While management uses available information to determine
              the  adequacy  of the  reserve  and to  recognize  losses,  future
              additions  to the  reserve  may be  necessary  based on changes in
              federal policy, economic conditions,  or management's  performance
              relating  to  compliance  with  the   Department's  due  diligence
              requirements.

       (l)    Revenue Recognition - Software Services

              Charter and IFA account for software  revenues in accordance  with
              the  AICPA's   Statement  of  Position  97-2,   Software   Revenue
              Recognition  ("SOP 97-2").  SOP 97-2 provides guidance on when and
              in  what  amounts  income  should  be  recognized  for  licensing,
              selling, leasing or otherwise marketing computer software.  Income
              for contracts  with  customers  that does not require  significant
              production,   modification,   or   customization  of  software  is
              recognized  when all the  following  criteria are met:  persuasive
              evidence of an arrangement exists, delivery has occurred,  vendors
              fee is fixed and  determinable,  and  collectibility  is probable.
              Income paid on maintenance and enhancement agreements for services
              to be performed in subsequent  periods is deferred and  recognized
              in income  over the life of the  agreements.  Deferred  revenue of
              approximately  $1.3  million and $0.9 million is included in other
              liabilities  on the  accompanying  consolidated  balance sheets at
              December 31, 2003 and 2002, respectively.

       (m)    Minority Interest

              In 2001,  minority interest  reflects the  proportionate  share of
              shareholders'   equity   and   income  of   GuaranTec's   minority
              stockholder.  In 2003 and 2002,  minority  interest  reflects  the
              proportionate  share  of  shareholders'  equity  and loss of SPS's
              minority stockholders.


                                      F-13



                          NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)


              Nelnet allocated Infovisa's income or loss proportionately between
              Nelnet's percentage interest and the remaining percentage minority
              interest. When losses applicable to the minority interest exceeded
              the minority  interest in equity capital,  such excess was charged
              against  Nelnet's  interest  as a charge to  retained  earnings in
              Nelnet's   shareholders'  equity.  When  earnings  were  generated
              applicable  to  the  minority  interest,   Nelnet's  interest  was
              credited  through  retained  earnings  to  the  extent  of  losses
              previously charged to retained earnings. For purposes of reporting
              on the Company,  these changes are reflected in additional paid-in
              capital,  as retained  earnings  are those of NELN.  During  2002,
              Infovisa  was  sold to F&M  and the  minority  interest  loss  was
              recaptured through additional paid-in capital at the date of sale.

       (n)    Accounting for Derivatives and Hedging Activities

              Effective  January 1, 2001,  the  Company  adopted  SFAS No.  133,
              Accounting for Derivative  Instruments and Hedging Activities,  as
              amended  by  SFAS  No.  138,  Accounting  for  Certain  Derivative
              Instruments and Certain Hedging  Activities,  an Amendment of FASB
              Statement No. 133 ("SFAS No.  133").  These  statements  establish
              accounting and reporting standards for derivative  instruments and
              hedging  activities,  as  defined,  including  certain  derivative
              instruments  embedded in other  contracts,  and  requires  that an
              entity  recognize all derivatives as either assets and liabilities
              in the  balance  sheet and measure  them at fair  value.  The fair
              value of the Company's  derivative  instruments is determined from
              market quotes from independent security brokers.

              The Company has entered into certain  derivative  instruments such
              as interest rate swaps,  caps, and basis swaps as part of managing
              its interest  rate risk.  Interest rate swaps are used to exchange
              fixed and floating rate interest  payment  obligations  while caps
              are  used  to  protect  the  Company's   income   statement   from
              unfavorable  movements in interest  rates while  allowing  benefit
              from  favorable  movements.   Basis  swaps  are  used  to  convert
              variable-rate  debt from one  interest  rate  index to  another to
              match the interest rate characteristics of the assets. The Company
              uses basis  swaps to change the index of the  LIBOR-based  debt to
              better match the cash flows of student loan assets.

              All  derivative  instruments  that  qualify  for hedge  accounting
              pursuant to SFAS No. 133, as amended,  are  recorded at fair value
              and classified either as a hedge of the fair value of a recognized
              asset  or  liability  ("fair  value  hedge")  or as a hedge of the
              variability  of cash flows to be received or paid to a  recognized
              asset  or  liability  or  a  forecasted  transaction  ("cash  flow
              hedge").  For all  hedging  relationships,  the  Company  formally
              documents  the  hedging   relationship  and  its   risk-management
              objective  and strategy  for  undertaking  the hedge,  the hedging
              instrument, the items hedged, the nature of the risk being hedged,
              how the  hedging  instrument's  effectiveness  in  offsetting  the
              hedged risk will be assessed,  and a description  of the method of
              measuring   effectiveness.   This  process  includes  linking  all
              derivatives  that are designated as fair value or cash flow hedges
              to specific  assets and  liabilities  on the  balance  sheet or to
              specific  forecasted  transactions.   The  Company  also  formally
              assesses,  both at the hedge's  inception and on an ongoing basis,
              whether the derivatives that are used in hedging  transactions are
              highly  effective  in  offsetting  changes in fair  values or cash
              flows of hedged items.

              Changes  in the fair  value  of a  derivative  instrument  that is
              highly  effective  and  designated  and  qualifies as a fair value
              hedge and the  offsetting  changes in the fair value of the hedged
              item are  recorded  in the income  statement.  Changes in the fair
              value of a  derivative  instrument  that is highly  effective  and
              designated  and  qualifies as a cash flow hedge are  recognized in
              other  comprehensive  income to the extent that the  derivative is
              effective  as  a  hedge,   until  earnings  are  affected  by  the
              variability  in cash  flows of the  designated  hedged  item.  The
              Company performs an assessment, both at inception of the hedge and
              on a  quarterly  basis  thereafter,  to  determine  whether  these
              derivative  instruments are highly effective in offsetting changes
              in the  value  of the  hedged  items.  Any  change  in fair  value
              resulting from hedge  ineffectiveness  is immediately  recorded in
              the income statement.


                                      F-14



                          NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)


              The Company discontinues hedge accounting prospectively when it is
              determined   that  the  derivative  is  no  longer   effective  in
              offsetting  changes  in the fair value or cash flows of the hedged
              item, the derivative expires or is sold,  terminated or exercised,
              the derivative is dedesignated as a hedging instrument, because it
              is  unlikely  that  a  forecasted   transaction   will  occur,  or
              management  determines  that  designation  of the  derivative as a
              hedging instrument is no longer appropriate.

              Changes in the fair value of  derivative  instruments  that do not
              qualify  for hedge  accounting  are  reported  in  current  period
              earnings.

       (o)    Impairment of Long-Lived Assets

              Long-lived  assets,  such as furniture  and  equipment,  purchased
              intangibles subject to amortization and goodwill, are reviewed for
              impairment  whenever events or changes in  circumstances  indicate
              that  the  carrying  amount  of an asset  may not be  recoverable.
              Recoverability  of  assets  to be held and used is  measured  by a
              comparison  of  the  carrying  amount  of an  asset  to  estimated
              undiscounted  future cash flows  expected to be  generated  by the
              asset.  If the carrying  amount of an asset  exceeds its estimated
              future cash  flows,  an  impairment  charge is  recognized  by the
              amount by which the carrying  amount of the asset exceeds the fair
              value of the asset. There were no impairments of long-lived assets
              in 2003, 2002 or 2001.

       (p)    Student Loan Income

              The Company  recognizes  student  loan income  using the  interest
              method,  net of amortization  of premiums and  capitalized  direct
              origination and acquisition costs. Loan income is recognized based
              on the expected  yield of the loan after giving effect to borrower
              utilization of incentives for timely payment ("borrower benefits")
              and other yield  adjustments.  The effect of the borrower benefits
              on student loan yield are based on borrowers  who are eligible for
              the  incentives.  The  interest is paid by the  Department  or the
              borrower,  depending  on the status of the loan at the time of the
              accrual.  In addition,  the Department  makes  quarterly  interest
              subsidy  payments  on  certain  qualified  FFELP  loans  until the
              student  is  required  under  the  provisions  of the Act to begin
              repayment.  Repayment of FFELP loans  normally  begins  within six
              months  after  completion  of the loan  holders  course  of study,
              leaving  school or ceasing to carry at least  one-half  the normal
              full-time   academic  load  as   determined  by  the   educational
              institution.  Repayment of PLUS loans  normally  begins  within 60
              days  from the date of loan  disbursement,  and  repayment  of SLS
              loans begins  within one month after  completion  of course study,
              leaving  school or ceasing to carry at least the normal  full-time
              academic  load  as  determined  by  the  educational  institution.
              Repayment on private loans typically begins six months following a
              borrower's   graduation  from  a  qualified  institution  and  the
              interest is either paid by the borrower or capitalized annually or
              at repayment.

              The   Department   provides   a  special   allowance   to  lenders
              participating  in the  FFEL  program.  The  special  allowance  is
              accrued  using the  interest  method  based upon the average  rate
              established  in the  auction  of  13-week  Treasury  Bills  in the
              previous  quarter relative to the yield of the student loan. Under
              certain  circumstances,   the  special  allowance  is  reduced  by
              approximately   one-half  for  loans  which  were   originated  or
              purchased   from  funds   obtained  from  issuance  of  tax-exempt
              obligations, depending upon the issuance date of the obligation.

              Premiums and capitalized  direct origination and acquisition costs
              are  amortized  over the  estimated  lives of the related loans in
              accordance with SFAS No. 91,  Accounting for  Non-Refundable  Fees
              and Costs  Associated  with  Originating  or  Acquiring  Loans and
              Initial Direct Costs of Leases. The Company periodically evaluates
              the  assumptions  used to  estimate  the  life of the  loans.  The
              Company  also  pays  an  annual  105  basis  point  rebate  fee on
              Consolidation  loans to the Department.  The amortization and fees
              are netted against student loan income.


                                      F-15



                          NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)


       (q)    Loan Servicing Income

              Loan servicing fees are  determined  according to agreements  with
              customers and are  calculated  based on the dollar value or number
              of loans serviced for each customer. Fees are accrued as earned as
              income on a monthly  basis.  As of December 31, 2003 and 2002, the
              Company  serviced  more than  $18.7  billion  and  $17.9  billion,
              respectively, of loans, including $9.2 billion and $7.5 billion of
              Company-owned loans.

       (r)    Income Tax Expense

              Income  taxes are  accounted  for  under  the asset and  liability
              method.  Deferred income tax assets and liabilities are recognized
              for  the  future  tax   consequences   attributable  to  temporary
              differences between the consolidated  financial statement carrying
              amounts of existing assets and  liabilities  and their  respective
              income tax basis.  Deferred  income tax assets and liabilities are
              measured  using  enacted  tax rates  expected  to apply to taxable
              income  in the  years in which  those  temporary  differences  are
              expected to be recovered or settled.

       (s)    Earnings Per Share

              The basic  earnings  per  common  share  ("EPS")  is  computed  by
              dividing  net  income  by the  weighted  average  number of common
              shares outstanding for the periods presented. The weighted average
              number of shares used for the years ended December 31, 2003,  2002
              and 2001, adjusted to reflect the recapitalization  referred to in
              note 2, were 45,501,583, 44,971,290 and 44,331,490,  respectively.
              Nelnet had no common stock equivalents and no potentially dilutive
              common shares during the periods presented.

       (t)    Use of Estimates

              The  preparation  of  the  consolidated  financial  statements  in
              conformity with accounting  principles  generally  accepted in the
              United States of America  requires  management to make a number of
              estimates  and  assumptions  that affect the  reported  amounts of
              assets and liabilities, reported amounts of revenues and expenses,
              and other  disclosures.  Actual  results  could  differ from those
              estimates.  The  most  significant  estimates  made by  management
              relate to the  adequacy of the program  reimbursement  reserve and
              allowance for loan losses.

       (u)    Reclassification

              Certain  amounts  have been  reclassified  to  conform to the 2003
consolidated financial statement presentation.

(4)    Restricted Investments - Held by Trustee

       NELF and MELMAC's restricted investments are held by a trustee in various
       accounts subject to use restrictions and consist of guaranteed investment
       contracts,  commercial banking deposits, and repurchase agreements, which
       are classified as  held-to-maturity.  Due to the  characteristics  of the
       investments,  there is no available  or active  market for these types of
       financial instruments. These investments are guaranteed and are purchased
       and  redeemed at par value,  which equals their cost at December 31, 2003
       and 2002. The carrying value of these investments by contractual maturity
       is shown below:

                                                    December 31
                                               ---------------------
                                                 2003         2002
                                               --------     --------
                                              (Dollars in thousands)
            Over 1 year through 5 years        $  1,714        2,709
            After 5 years through 10 years       30,038       20,729
            After 10 years                      148,936      149,901
                                               --------     --------
                                               $180,688      173,339
                                               ========     ========


                                      F-16


                         NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)


(5)    Student Loans Receivable and Concentration of Credit Risk

       Student loans  receivable at December 31, 2003 and 2002  consisted of the
       following:


                                                                                     December 31
                                                                             ----------------------------
                                                                                2003              2002
                                                                             -----------      -----------
                                                                                 (Dollars in thousands)
                                                                                          
    FFELP loans                                                              $10,380,181        8,496,760
    Privately-insured private loans                                               29,706           23,108
    Self-insured private loans                                                    61,581           51,552
                                                                             -----------      -----------
                                                                              10,471,468        8,571,420
    Less allowance for loan losses - FFELP loans                                  10,795            9,970
    Less allowance for loan losses - Private loans                                 5,231            2,030
                                                                             -----------      -----------
                                                                             $10,455,442        8,559,420
                                                                             ===========      ===========
    FFELP allowance as a percentage of ending balance of FFELP loans                0.10%            0.12%
    Private allowance as a percentage of ending balance of private loans            5.73%            2.72%
    Total allowance as a percentage of ending balance of total loans                0.15%            0.14%


       FFELP  loans may be made under the FFEL  program  by  certain  lenders as
       defined by the Act. These loans,  including related accrued interest, are
       guaranteed  at  their  maximum  level  permitted  under  the  Act  by  an
       authorized  guaranty agency which has a contract of reinsurance  with the
       Department.  The terms of the loans,  which vary on an individual  basis,
       generally provide for repayment in monthly  installments of principal and
       interest over a period of up to 20 years.  Interest rates on loans may be
       fixed or  variable,  will vary based on the  average  of the 91-day  U.S.
       Treasury bill rate, and currently  range from 2.9% to 12.0% (the weighted
       average   rate  was  4.5%  and  5.3%  at  December  31,  2003  and  2002,
       respectively)  dependent upon type,  terms of loan agreements and date of
       origination.  For FFELP  loans,  the Student  Lending  Subsidiaries  have
       entered into trust agreements in which unrelated  financial  institutions
       serve as the eligible lender trustees.  As eligible lender trustees,  the
       financial  institutions  act as the eligible lender in acquiring  certain
       eligible  student loans as an accommodation  to the  subsidiaries,  which
       hold beneficial interests in the student loan assets as the beneficiaries
       of such trusts.

       Substantially  all FFELP loan principal and related  accrued  interest is
       guaranteed as defined by the Act.  These  guarantees  are made subject to
       the  performance  of certain  loan  servicing  procedures  stipulated  by
       applicable  regulations.  If these due diligence  procedures are not met,
       affected  student loans may not be covered by the  guarantees  should the
       borrower default. The Company and its Student Lending Subsidiaries retain
       and enforce  recourse  provisions  against  servicers  and lenders  under
       certain   circumstances.   Such  student  loans  are  subject  to  "cure"
       procedures   and   reinstatement   of   the   guarantee   under   certain
       circumstances.  Also, in  accordance  with the Student Loan Reform Act of
       1993, student loans disbursed prior to October 1, 1993 are fully insured,
       and loans  disbursed  subsequent to October 1, 1993 are insured up to 98%
       of their principal amount and accrued interest.

       Student loans  receivable also includes  private loans.  The private loan
       portfolio consists of privately-insured and self-insured loans. The terms
       of the  private  loans,  which  vary on an  individual  basis,  generally
       provide for repayment in monthly  installments  of principal and interest
       over a period of up to 20 years.  Interest  rates on the loans  will vary
       based on the average of the 91-day U.S.  Treasury Bill or the prime rate.
       The private loans primarily  represent  student borrowers in the medical,
       dental,  or physical  sciences fields of study. The self-insured  private
       loans are not covered by  guarantees  or  collateral  should the borrower
       default.  The  privately-insured  private  loans are  insured  for 90% of
       principal and interest.


                                      F-17


                         NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)

       The Company has provided for an allowance for loan losses  related to the
       private loans and FFELP loans.  Activity in the allowance for loan losses
       for the years ended December 31, 2003, 2002 and 2001 is shown below:

                                               2003          2002          2001
                                           --------      --------      --------
                                                  (Dollars in thousands)
Beginning balance                          $ 12,000        10,242         3,614
Transfer from acquisitions                       --            --         4,866
Provision for loan losses                    11,475         5,587         3,925
Loans charged off, net of recoveries         (7,449)       (3,829)       (2,163)
                                           --------      --------      --------
Ending balance                             $ 16,026        12,000        10,242
                                           ========      ========      ========


(6)    Guaranty and Insurance Agencies

       At December  31, 2003 and 2002,  Nebraska  Student  Loan  Program,  Inc.,
       United Student Aid Funds, Inc.,  Pennsylvania Higher Education Assistance
       Authority,  California  Student  Aid  Commission,  New York State  Higher
       Education Services Corporation, Tennessee Student Assistance Corporation,
       Florida  Department of Education Office of Student Financial  Assistance,
       Colorado Student Loan Program and the Finance Authority of Maine were the
       primary guarantors of the student loans beneficially owned by the Student
       Lending  Subsidiaries.  Management  periodically  reviews  the  financial
       condition  of  its   guarantors   and  does  not  believe  the  level  of
       concentration  creates  an  unusual  or  unanticipated  credit  risk.  In
       addition,  management  believes  that based on amendments to the Act as a
       result of  reauthorization,  the  security  for and payment of any of the
       Student  Lending  Subsidiaries'   obligations  would  not  be  materially
       adversely  affected as a result of legislative action or other failure to
       perform  on its  obligations  on the  part of any  guaranty  agency.  The
       Student Lending  Subsidiaries,  however,  offer no absolute assurances to
       that effect.

       Nelnet Private-1 also has a student loan indemnification agreement with a
       private insurer,  under which a portion of the private loans are insured.
       The agreement  indemnifies  Nelnet  Private-1 for 90% of losses  incurred
       resulting from borrower default. Upon default, all rights of recovery are
       subrogated  to a private  insurer.  As of December  31, 2003 and 2002,  a
       private insurer insured 33% and 31%,  respectively,  of the private loans
       owned by Nelnet Private-1.

(7)    Intangible Assets

       Intangible assets at December 31, 2003 and 2002 consist of the following:


                                                                                     December 31
                                                                   Useful       ------------------------
                                                                    life           2003         2002
                                                                --------------  -----------  -----------
                                                                                         
                                                                                 (Dollars in thousands)
Lender relationship and loan origination rights
     (net of accumulated amortization of $9,613 and $5,655,
    respectively)                                                 36 months     $    1,292        4,765
Loan servicing contracts (net of accumulated amortization
    of $43,610 and $41,824, respectively)                       30-36 months            --        1,786
Servicing systems software and other intellectual property
    (net of accumulated amortization of $13,273 and $6,253,
    respectively)                                                 36 months          7,787       14,807
Goodwill, nonamortizable                                                             2,551        2,551
                                                                                -----------  -----------
                                                                                $   11,630       23,909
                                                                                ===========  ===========



                                      F-18



                         NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)


       The Company  recorded  amortization  of $12.8 million,  $22.2 million and
       $18.8  million  for the years ended  December  31,  2003,  2002 and 2001,
       respectively.  The Company will  continue to amortize  intangible  assets
       over their  remaining  useful lives and will record  amortization of $8.3
       million and $0.8 million in 2004 and 2005, respectively.

(8)    Furniture, Equipment and Leasehold Improvements

       Furniture,  equipment and leasehold improvements at December 31, 2003 and
2002 consist of the following:

                                                              December 31
                                            Useful      ------------------------
                                             life           2003        2002
                                          ------------  -----------  ----------
                                                         (Dollars in thousands)
Computer equipment and software            3-7 years    $   39,418      33,155
Office furniture and equipment            3-10 years        11,794       9,739
Leasehold improvements                    1-10 years         6,073       4,507
                                                        -----------  ----------
                                                            57,285      47,401
Accumulated depreciation and amortization                   38,147      34,491
                                                        -----------  ----------
                                                        $   19,138      12,910
                                                        ===========  ==========


       Depreciation  and  amortization  expense for the years ended December 31,
       2003,  2002  and 2001  related  to  furniture,  equipment  and  leasehold
       improvements   was  $10.1  million,   $10.1  million  and  $8.0  million,
       respectively.

(9)    Bonds and Notes Payable

       The Student Lending  Subsidiaries  periodically  issue bonds,  commercial
       paper,  short-term  variable  auction  rate notes,  taxable  student loan
       asset-backed notes and other credit facilities to finance the acquisition
       of student  loans or to refinance  existing  debt.  Most of the bonds and
       notes  payable are  primarily  secured by the student  loans  receivable,
       related accrued  interest,  and by the amounts on deposit in the accounts
       established   under  the   respective   bond   resolutions  or  financing
       agreements.  The student loan interest margin ("SLIMS") notes are secured
       by the rights to residual cash flows from certain variable-rate bonds and
       notes and fixed rate  notes.  Certain  variable-rate  bonds and notes and
       fixed rate bonds of $1.2  billion and $1.0  billion at December  31, 2003
       and 2002,  respectively,  are  secured by  financial  guaranty  insurance
       policies  issued  by  Municipal  Bond  Investors  Assurance   Corporation
       ("MBIA") and Ambac Assurance Corporation.


                                      F-19


                         NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)

       The following  table  summarizes  outstanding  bonds and notes payable at
December 31, 2003 and 2002 by type of instrument:


                                                                     December 31, 2003
                                                 ------------------------------------------------------
                                                   Carrying      Interest rate
                                                    amount           range           Final maturity
                                                 ------------------------------------------------------
                                                                  (Dollars in thousands)
                                                                          
Variable-rate bonds and notes:
     Bonds and notes based on indices            $  3,203,859    1.17% - 1.87%     05/01/07 - 01/25/37
     Bonds and notes based on auction               5,125,270    1.00% - 1.30%     07/01/05 - 07/01/43
                                                 ------------
              Total variable-rate bonds and notes   8,329,129
Commercial paper and other                          2,064,400    1.11% - 1.40%     05/14/04 - 09/25/24
Fixed-rate bonds and notes                            927,694    5.50% - 6.68%     05/01/05 - 06/01/28
Other secured borrowings                               45,235    1.30% - 6.00%     01/30/04 - 11/01/05
                                                 ------------
              Total                              $ 11,366,458
                                                 ============

                                                                      December 31, 2002
                                                   -----------------------------------------------------
                                                     Carrying    Interest rate
                                                      amount         range            Final maturity
                                                   -----------------------------------------------------
                                                                  (Dollars in thousands)
                                                                          
Variable-rate bonds and notes:
     Bonds and notes based on indices              $ 2,307,013   1.43% - 1.92%     05/01/07 - 12/25/33
     Bonds and notes based on auction                4,563,135   1.40% - 2.77%     07/01/05 - 10/01/36
                                                   -----------
              Total variable-rate bonds and notes    6,870,148
Commercial paper and other                           1,388,579   1.36% - 1.64%     05/01/03 - 12/15/06
Fixed-rate bonds and notes                           1,122,881   5.48% - 6.90%     11/01/03 - 06/01/28
Other secured borrowings                                66,074   1.60% - 6.00%     01/10/03 - 11/01/05
                                                   -----------
              Total                                $ 9,447,682
                                                   ===========



       Variable-rate  bonds are  long-term  bonds with interest rate reset dates
       ranging  from weekly to quarterly  based upon auction  rates and national
       indices.

       The  Company had a $30 million  line of credit  from an  unrelated  bank.
       There was no amount  outstanding  on this line at December 31,  2003.  At
       December 31, 2002, $30 million was outstanding under this line of credit.
       The line of credit  bore  interest  at the prime rate (4.00% and 4.25% at
       December 31, 2003 and 2002, respectively) and was not renewed in February
       2004.  Interest was payable quarterly or monthly depending on the term of
       the borrowing.

       The Company  entered into a commercial  paper  placement  program with an
       unrelated  bank on September 25, 2003. The program allows for issuance up
       to $35 million.  As of December 31, 2003,  $12.7 million was  outstanding
       under the  commercial  paper  placement  program.  The  commercial  paper
       placement  program bears  interest at the current  commercial  paper rate
       plus 0.25% or LIBOR plus 2.25% depending on the unrelated  bank's ability
       to place the commercial paper (weighted average rate of 1.40% at December
       31,  2003).  Interest  is payable at maturity  of the  commercial  paper.
       Additionally,  this  unrelated  bank  coordinated  a $35 million  line of
       credit with three other unrelated banks.  There was no amount outstanding
       on this line as of December  31, 2003.  The  commercial  paper  placement
       program and the line of credit  expire on September 25, 2004.


                                      F-20


                         NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)


       In May 2002 and October 2002,  Nelnet SLF  consummated  debt offerings of
       student  loan  asset-backed  notes  of $1.0  billion  and  $1.2  billion,
       respectively.  In  connection  with these  debt  offerings,  the  Company
       entered into agreements with certain  investment  banks pursuant to which
       the Company will pay the investment banks a fee equal in the aggregate to
       0.01% and 0.0075% per annum of the principal  balance of the May 2002 and
       October 2002 notes, respectively.  These fees are for credit enhancements
       to the notes whereby the investment banks will provide liquidity advances
       to the Company in the instance of disintermediation in the spread between
       student loan interest  rates and the notes'  interest rates as defined in
       the  agreement.  The  total  amount  paid  by  the  Company  under  these
       agreements was approximately  $155,000 and $72,000 during the years ended
       December 31, 2003 and 2002, respectively.

       Certain  warehouse lines are assumed to renew  automatically;  therefore,
       the  maturities  on these  warehouse  lines are deemed to be greater than
       five years.  Bonds and notes  outstanding  at  December  31, 2003 are due
       (based on final  maturities)  in varying  amounts as follows  (dollars in
       thousands):

                      2004                    $   597,575
                      2005                        221,484
                      2006                        127,010
                      2007                        212,923
                      2008                         81,615
                      2009 and thereafter      10,125,851
                                              -----------
                                              $11,366,458
                                              ===========


       Generally,  bonds bearing  interest at variable  rates can be redeemed on
       any  interest  payment  date at par plus  accrued  interest.  Subject  to
       conversion  provisions,  all bonds and notes are  subject  to  redemption
       prior to maturity at the option of certain Student  Lending  Subsidiaries
       without a prepayment penalty. These provisions include price,  conditions
       precedent, and limitations.

       A Student Lending  Subsidiary has irrevocably  escrowed funds to make the
       remaining  principal and interest payments on previously issued bonds and
       notes. Accordingly,  neither these obligations nor the escrowed funds are
       included on the accompanying consolidated balance sheets. At December 31,
       2003 and 2002, $22.2 million and $20.6 million, respectively, of defeased
       debt remained outstanding.

       The  Student  Lending  Subsidiaries  have  unused  commitments  under the
       various  commercial  paper and  warehouse  agreements of $708 million and
       $416 million at December 31, 2003 and 2002, respectively. At December 31,
       2003  and  2002,   certain  Student  Lending   Subsidiaries  had  various
       short-term borrowing agreements with a maximum aggregate stated amount of
       $2.8 billion and $1.9 billion, respectively.

       Certain bond resolutions  contain,  among other  requirements,  covenants
       relating to restrictions on additional indebtedness,  limits as to direct
       and indirect  administrative  expenses and maintaining  certain financial
       ratios.  Management  believes  the  Company  is in  compliance  with  all
       covenants of the bond indentures and related credit agreements.

(10)   Program Reimbursement Reserve

       For the years ended  December  31, 2003,  2002 and 2001, a provision  for
       losses on program  reimbursements of $1.7 million,  $1.6 million and $1.2
       million,  respectively,  was  recognized,  which  is  included  in  other
       expenses in the  accompanying  consolidated  statements of income.  Other
       liabilities in the accompanying  consolidated balance sheets include $7.3
       million and $6.1 million as an allowance  for program  reimbursements  at
       December 31, 2003 and 2002, respectively.


                                      F-21


                         NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)

 (11)  Income Taxes

       Income tax expense for the years ended  December 31, 2003,  2002 and 2001
consists of the following components:


                                                        2003           2002           2001
                                                      --------       --------       --------
                                                             (Dollars in thousands)
                                                                             
Current:
     Federal                                          $ 20,742         33,204         15,440
     State                                               1,750          2,950          1,303
                                                      --------       --------       --------
                                                        22,492         36,154         16,743
                                                      --------       --------       --------
Deferred:
     Federal                                            (2,982)        (7,717)       (10,445)
     State                                                (215)          (758)          (918)
                                                      --------       --------       --------
                                                        (3,197)        (8,475)       (11,363)
                                                      --------       --------       --------
                                                      $ 19,295         27,679          5,380
                                                      ========       ========       ========


       The actual  income tax expense  differs  from the  "expected"  income tax
       expense,  computed by applying the 35% federal  statutory  corporate  tax
       rate to income before income tax expense for the years ended December 31,
       2003, 2002 and 2001, as shown below:

                                                        2003           2002           2001
                                                      --------       --------       --------
                                                             (Dollars in thousands)
                                                                             
"Expected" income tax expense                         $ 16,201         26,544          4,594
Increase (decrease) resulting from:
     State tax, net of federal income tax benefit          998          1,425            250
     Noncash compensation expense                        1,808             --             --
     Other, net                                            288           (290)           536
                                                      --------       --------       --------
                                                      $ 19,295         27,679          5,380
                                                      ========       ========       ========
Effective tax rate                                        41.7%          36.5%          41.0%



                                      F-22



                         NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)

       The  Company's  deferred  income tax assets  and  liabilities,  which are
       included in other  assets as of December  31, 2003 and 2002,  consists of
       the following components:

                                                              December 31
                                                         --------------------
                                                           2003        2002
                                                         -------     -------
                                                        (Dollars in thousands)
Deferred tax liabilities:
     Loan origination services                           $ 5,819       1,866
     Intangible assets                                        --       2,206
     Partnership income                                      161          --
     Furniture, equipment and leasehold improvements         599          --
     Mark-to-market adjustment - derivative instruments      139          --
     Other                                                   350         696
                                                         -------     -------
                 Deferred tax liabilities                  7,068       4,768
                                                         -------     -------
Deferred tax assets:
     Student loans                                        10,539       6,118
     Accrued expenses not currently deductible             1,566       1,007
     Partnership income                                       --       1,235
     Basis in swap contracts                                 389         214
     Intangible assets                                     1,348          --
     Securitization transaction                            1,837       1,057
     Unearned revenue                                      1,103         941
     Furniture, equipment and leasehold improvements          --         400
     Other                                                    --         452
                                                         -------     -------
                 Deferred tax assets                      16,782      11,424
                                                         -------     -------
                 Net deferred income tax asset           $ 9,714       6,656
                                                         =======     =======


       No valuation  allowance  was  considered  necessary  for the deferred tax
       assets at December 31, 2003 and 2002. In assessing the  realizability  of
       the Company's  deferred tax assets,  management  considers  whether it is
       more likely than not that some  portion or all of the deferred tax assets
       will be  realized.  The  ultimate  realization  of deferred tax assets is
       dependent  upon the generation of future taxable income during the period
       in  which  those  temporary  differences  become  deductible.  Management
       considers the scheduled reversals of deferred tax liabilities,  projected
       taxable income,  carryback  opportunities and tax planning  strategies in
       making the assessment of the amount of the valuation allowance.


                                      F-23


                         NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)

(12)   Fair Value of Financial Instruments

       The following table summarizes the fair values of the Company's financial
instruments at December 31, 2003 and 2002:


                                                                            December 31
                                                     ------------------------------------------------------------
                                                                 2003                          2002
                                                     -----------------------------   ----------------------------
                                                     Fair value     Carrying value   Fair value    Carrying value
                                                                         (Dollars in thousands)
                                                                                       
Financial assets:
     Student loans receivable                          $10,628,895    10,455,442     8,659,613     8,559,420
     Cash and cash equivalents                             198,423       198,423        40,155        40,155
     Restricted cash - held by trustee                     634,263       634,263       570,703       570,703
     Restricted investments - held by trustee              180,668       180,688       173,339       173,339
     Restricted cash - due to loan program customers       141,841       141,841       132,375       132,375
     Accrued interest receivable                           196,633       196,633       177,015       177,015
Financial liabilities:
     Bonds and notes payable                            11,417,810    11,366,458     9,471,710     9,447,682
     Accrued interest payable                               17,179        17,179        20,251        20,251
     Due to loan program customers                         141,841       141,841       132,875       132,375
     Derivative instruments                                    677           677            --            --


       (a)    Cash and Cash  Equivalents,  Restricted Cash - Due to Loan Program
              Customers,  Restricted  Cash - Held by Trustee,  Accrued  Interest
              Receivable/Payable and Due to Loan Program Customers

              The   carrying   amount   approximates   fair  value  due  to  the
              variable-rate  of interest  and/or the short  maturities  of these
              instruments.

       (b)    Student Loans Receivable

              The fair value of student loans receivable is estimated at amounts
              recently  paid by the  Company to acquire a similar  portfolio  of
              loans in the market.

       (c)    Restricted Investments - Held by Trustee

              Due  to  the  characteristics  of  the  investments,  there  is no
              available   or  active   market  for  these  types  of   financial
              instruments.  These  investments  are guaranteed and are purchased
              and redeemed at par value, which equals their cost.

       (d)    Bonds and Notes Payable

              The fair  value of the bonds and notes  payable is based on market
              prices  for  securities  that  possess  similar  credit  risk  and
              interest rate risk.

       (e)    Derivative Instruments

              The fair value of the derivative instruments, obtained from market
              quotes from independent security brokers, was the estimated amount
              that would have been paid to terminate the respective agreements.


                                      F-24


                         NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)


       (f)    Limitations

              The fair value of a financial  instrument  is the  current  amount
              that would be exchanged  between willing parties,  other than in a
              forced  liquidation.  Fair  value is best  determined  based  upon
              quoted market prices.  However,  in many  instances,  there are no
              quoted  market  prices  for  the   Company's   various   financial
              instruments.   In  cases  where  quoted   market  prices  are  not
              available,  fair values are based on estimates using present value
              or other valuation techniques.  Those techniques are significantly
              affected by the assumptions used,  including the discount rate and
              estimates  of  future  cash  flows.  Accordingly,  the fair  value
              estimates  may not be realized in an immediate  settlement  of the
              instrument.   SFAS  No.  107,  Disclosures  About  Fair  Value  of
              Financial Instruments,  excludes certain financial instruments and
              all nonfinancial instruments from its disclosure requirements.

(13)   Derivative Financial Instruments

       The Company  maintains an overall interest rate risk management  strategy
       that  incorporates  the use of  derivative  instruments  to minimize  the
       economic  effect of interest rate  volatility.  The Company's  goal is to
       manage  interest rate  sensitivity by modifying the repricing or maturity
       characteristics  of certain  balance sheet assets and liabilities so that
       the net interest margin is not, on a material basis,  adversely  affected
       by  movements  in  interest   rates.   As  a  result  of  interest   rate
       fluctuations, hedged assets and liabilities will appreciate or depreciate
       in market value.  Income or loss on the derivative  instruments  that are
       linked to the hedged assets and  liabilities  will  generally  offset the
       effect of this unrealized appreciation or depreciation. The Company views
       this  strategy  as a prudent  management  of interest  rate  sensitivity.
       Management   believes  all  derivative   transactions   are  economically
       effective;  however,  the  majority do not  qualify for hedge  accounting
       under SFAS No. 133 and thus may adversely impact earnings.

       By using  derivative  instruments,  the  Company is exposed to credit and
       market risk. If the counterparty  fails to perform,  credit risk is equal
       to the extent of the fair value gain in a derivative. When the fair value
       of a derivative  contract is positive,  this generally indicates that the
       counterparty  owes  the  Company.  When the  fair  value of a  derivative
       contract is negative,  the Company owes the counterparty and,  therefore,
       it has no credit risk.  The Company  minimizes the credit (or  repayment)
       risk  in  derivative  instruments  by  entering  into  transactions  with
       high-quality   counterparties  that  are  reviewed  periodically  by  the
       Company's  risk  committee.  The  Company  also  maintains  a  policy  of
       requiring that all derivative  contracts be governed by an  International
       Swaps and Derivative Association Master Agreement.

       Market risk is the adverse  effect  that a change in interest  rates,  or
       implied volatility rates, has on the value of a financial instrument. The
       Company   manages   market  risk   associated   with  interest  rates  by
       establishing  and  monitoring  limits as to the types and  degree of risk
       that may be undertaken.

       Derivative  instruments  that are used as part of the Company's  interest
       rate risk management strategy include interest rate swaps, caps and basis
       swaps.   The  following   table   summarizes  the  Company's   derivative
       instruments as of December 31, 2003.

                                    Notional amounts
                                    by product type
                             -------------------------------
                               Fixed/
                              floating    Basis
 Maturity                    swaps (a)   swaps (b)    Total
- ---------------------------  ---------  -----------  -------
                                  (Dollars in millions)
                      2004     $1,000        500       1,500
                      2005        150      1,000       1,150
                      2006         --        500         500
                               ------     ------      ------
                     Total     $1,150      2,000       3,150
                               ======     ======      ======
          Fair value (c)       $  0.6       (1.3)       (0.7)
                               ======     ======      ======
- ----------


                                      F-25


                         NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)


(a)           During August and October 2003, the Company  entered into interest
              rate swap agreements with notional  amounts of $1 billion and $150
              million,  respectively.  Under  the terms of the  agreements,  the
              Company receives  payments based on a variable  interest rate tied
              to the 30-day  LIBOR and makes  payments  based on fixed  interest
              rates of 1.18% and 1.68%,  respectively.  The  interest  rate swap
              agreements expire in July 2004 and September 2005, respectively.

(b)           During  August  2003,  the Company  entered  into three basis swap
              agreements with notional  amounts of $500 million,  $1 billion and
              $500  million  which  expire in May 2004,  August  2005 and August
              2006,  respectively.  The basis swap  agreements  provide  for the
              Company to pay a floating interest rate based on the U.S. Treasury
              bill  rate and  receive  a  floating  interest  rate  based on the
              3-month LIBOR rate. This  arrangement  allows the Company to limit
              the interest rate  sensitivity of the interest rate spread between
              the hedged assets (student loans) and liabilities (notes payable).

(c)           Fair value indicates an estimated amount the Company would receive
              (pay) if the  contracts  were  cancelled or  transferred  to other
              parties.

       The Company accounts for derivative instruments under SFAS No. 133, which
       requires  that every  derivative  instrument  be  recorded in the balance
       sheet as  either  an  asset  or  liability  measured  at its fair  value.
       Management has structured  all of the Company's  derivative  transactions
       with the  intent  that  each is  economically  effective.  As more  fully
       described below, if certain criteria are met, derivative  instruments are
       classified  and accounted for by the Company as either fair value or cash
       flow hedges.  If these  criteria are not met,  the  derivative  financial
       instruments are accounted for as trading.

       Fair Value Hedges

       At December 31, 2003,  there were no outstanding  derivative  instruments
       accounted for as fair value hedges.

       Cash Flow Hedges

       Cash flow hedges are generally  used by the Company to hedge the exposure
       of variability in cash flows of a forecasted debt issuance. This strategy
       is used  primarily  to minimize the  exposure to  volatility  from future
       interest  rate changes.  Gains and losses on the  effective  portion of a
       qualifying  hedge are accumulated in other  comprehensive  income (net of
       tax) and  reclassified  to current period  earnings over the period which
       the  stated  hedged  transactions  impact  earnings.  Ineffectiveness  is
       recorded immediately to earnings.

       In 2003, the Company accounted for one interest rate swap with a notional
       amount of $150  million  that  matures in  September  2005 as a cash flow
       hedge.  At December 31, 2003,  the fair market value for this  derivative
       was approximately $0.5 million. For the year ended December 31, 2003, the
       ineffectiveness  arising from  differences  between the critical terms of
       this interest rate swap and the hedged debt  obligation  was not material
       to the consolidated financial statements. In addition, the deferred gains
       for this derivative  accumulated in other  comprehensive  income that are
       expected to be  reclassed  to earnings  during the next 12 months are not
       material to the consolidated financial statements.

       Trading Activities

       When  instruments  do not qualify as hedges under SFAS No. 133,  they are
       accounted  for as trading.  All  outstanding  derivative  instruments  at
       December 31, 2003,  with the exception noted  previously,  were accounted
       for as trading.  In addition,  the Company accounted for its twelve-month
       interest rate swap which  expired in June 2002 as trading.  The change in
       fair  value  of  trading  derivative   instruments  is  recorded  in  the
       consolidated statements of income at each reporting date. This derivative
       market value  adjustment  was $(1.2)  million,  $(0.6) million and $(3.0)
       million  for  the  years  ended   December  31,  2003,   2002  and  2001,
       respectively.

(14)   Employee Benefit Plans

       (a)    401(k) Plans

              NELN has a 401(k) savings plan which covers  substantially  all of
              their  employees.  Employees  may  contribute  up to 100% of their
              pre-tax  salary,  subject to IRS  limitations.  The  Company  made
              contributions  to the plan of  approximately  $1.7  million,  $1.4
              million and $518,000 in the years ended  December  31, 2003,  2002
              and 2001,


                                      F-26


                         NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)


              respectively.  Union Bank & Trust Company  ("UB&T")  serves as the
              trustee for the plan.  NMS had a separate  401(k)  savings plan in
              2001. NMS made contributions to the plan of approximately $154,000
              for 2001.  GuaranTec  also had a separate  401(k)  savings plan in
              2001.  GuaranTec made  contributions  to the plan of approximately
              $65,000  for  the  period  July  1,  2001 to  December  31,  2001.
              Effective January 1, 2002, employees  participating in the NMS and
              GuaranTec  plans became eligible to participate in the NELN 401(k)
              plan.

              EFS maintained two  retirement  plans which covered  substantially
              all employees.  The first was a 401(k) savings plan and the second
              was a defined  contribution  pension  plan,  which is an  employee
              stock ownership plan ("ESOP").  Upon acquisition by NELN, the ESOP
              sold its shares to NELN and  distribution  of the cash occurred in
              2003. EFS made contributions to the plan of approximately $208,000
              for the year ended  December  31, 2002.  Effective  April 1, 2002,
              employees  participating  in the EFS 401(k)  savings  plan  became
              eligible to participate in the NELN 401(k) plan.

       (b)    Employee Share Purchase Plan

              In 2003,  the Company  adopted an  employee  share  purchase  plan
              pursuant to which employees are entitled to purchase common stock.
              The  employee  share  purchase  plan is  intended  to enhance  the
              Company's  ability to attract and retain  employees  and to better
              enable such  persons to  participate  in the  Company's  long-term
              success and growth.

              A total of 1,000,000  Class A common stock shares are reserved for
              issuance  under the  employee  share  purchase  plan,  subject  to
              equitable adjustment by the compensation committee in the event of
              stock  dividends,  recapitalizations  and other similar  corporate
              events. All employees, other than those whose customary employment
              is 20 hours or less per week,  who have been employed for at least
              six  months,   or  another  period  determined  by  the  Company's
              compensation  committee  not in  excess  of  two  years,  will  be
              eligible to purchase  Class A common  stock under the plan.  As of
              December  31,  2003,  no shares have been  purchased  by employees
              under this plan.

      (c)    Restricted Stock Plan

              In  2003,  the  Company  adopted  a  restricted  stock  plan.  The
              restricted  stock  plan  is  intended  to  provide  incentives  to
              attract,  retain  and  motivate  employees  in  order  to  achieve
              long-term  growth and  profitability  objectives.  The  restricted
              stock plan provides for the grant to eligible  employees of awards
              of  restricted  shares of Class A common  stock.  An  aggregate of
              1,000,000  shares of Class A common  stock have been  reserved for
              issuance under the restricted stock plan,  subject to antidilution
              adjustments in the event of certain changes in capital  structure.
              Shares of Class A common stock issued  pursuant to the  restricted
              stock  plan  will be  either  authorized  but  unissued  shares or
              treasury shares.  Unless earlier terminated,  the restricted stock
              plan will expire on November 13, 2013,  and no further  awards may
              be granted  there under after such date.  As of December 31, 2003,
              no shares have been granted under the restricted stock plan.

       (d)    Book Value Stock Plan

              In March 2003, the Company issued 331,800 shares of Class A common
              stock at a formula  price based on book value to  employees of the
              Company.  Each new  shareholder was required to sign a shareholder
              agreement  which  restricts  the  sale,   assignment,   pledge  or
              otherwise  transfer of any  interest in any of the shares of stock
              without  obtaining the prior written  consent of the holders of an
              aggregate  of  more  than  50% of the  Class A  shareholders.  The
              Company  has the  option to redeem  the  outstanding  stock in the
              event of termination  of employment,  divorce or change in control
              at the formula price based on book value at the redemption date.

              The Company  accounted  for the stock  issuance  by  applying  the
              provisions  of EITF  88-6,  Book Value  Stock  Plans in an Initial
              Public Offering ("EITF 88-6").  Because the shareholder agreements
              did not provide any mechanism  that converted the book value stock
              to  market  value  stock  upon  completion  of an  initial  public


                                      F-27


                         NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)


              offering  ("IPO"),  the Company  accounted for the  transaction as
              book value stock that  remains  book value  stock.  The book value
              stock  issued in March 2003 was  presumed  to have been  issued in
              contemplation  of the IPO and, thus, was subject to  variable-plan
              ("SAR")  accounting  for actual changes in the book value of those
              shares from the date of issuance in accordance with the provisions
              of EITF 88-6.

              Upon the consummation of the IPO, the shareholder  agreements were
              terminated  in  accordance  with an agreement  entered into by all
              shareholders in August 2003. As a result,  in the third quarter of
              2003 the Company recognized a compensation  charge of $5.2 million
              equal to the  difference  between  the  estimated  initial  public
              offering price (estimated fair value) of that number of shares and
              the total price paid by the employees.

       (e)    Director's Share-Based Compensation Plan

              In 2003, the Company adopted a share-based  compensation  plan for
              nonemployee directors pursuant to which nonemployee directors will
              have an election to receive their annual retainer fees in the form
              of cash or Class A  common  stock.  Up to  100,000  shares  may be
              issued under the plan, subject to antidilution  adjustments in the
              event of certain  changes in capital  structure.  If a nonemployee
              director  elects to receive  Class A common  stock,  the number of
              shares of Class A common  stock that will be awarded will be equal
              to the amount of the annual retainer fee otherwise payable in cash
              divided  by 85% of the  fair  market  value  of a share of Class A
              common stock on the date the fee is payable. Nonemployee directors
              who choose to receive Class A common stock may also elect to defer
              receipt of the Class A common  stock  until  termination  of their
              service on the board of directors.  Any dividends  paid in respect
              of  deferred  shares  during  the  deferral  period  will  also be
              deferred  in  the  form  of  additional  shares  and  paid  out at
              termination  from the board of directors.  The plan may be amended
              or  terminated  by the  board of  directors  at any  time,  but no
              amendment  or  termination  will  adversely  affect a  nonemployee
              director's  rights  with  respect to  previously  deferred  shares
              without the consent of the  nonemployee  director.  As of December
              31,  2003,  no shares  have  been  granted  under  the  director's
              share-based compensation plan.

(15)   Commitments

       The Student  Lending  Subsidiaries  acquire  eligible  loans on a regular
       basis  from  lending  institutions  as  part  of  their  normal  business
       operations.   At  December  31,  2003  and  2002,  the  Student   Lending
       Subsidiaries and NELN were committed to purchase up to $287.4 million and
       $292.7  million,  respectively,  in student loans at current market rates
       upon the sellers' request under various  agreements through September 30,
       2004.  Commitments  to extend credit are agreements to lend to a borrower
       as long as there is no  violation  of any  condition  established  in the
       commitment  agreement.  Commitments generally have fixed expiration dates
       or other termination clauses.

       The Company is committed under noncancelable  operating leases for office
       and warehouse space and equipment.  Total rental expense  incurred by the
       Company in the years ended  December  31, 2003,  2002 and 2001,  was $6.1
       million,  $6.9 million and $3.2  million,  respectively.  Minimum  future
       rentals under noncancelable  operating leases are shown below (dollars in
       thousands):

                        2004                    $ 4,950
                        2005                      4,437
                        2006                      3,550
                        2007                      2,680
                        2008                        693
                        2009 and thereafter         475
                                                -------
                                                $16,785
                                                =======

       The  Company  had  shareholder  agreements  with the  holders of the vast
       majority of its common stock. These shareholder agreements restricted the
       transfer of common  stock  through  sale,  pledge,  encumbrance  or other
       transfer by


                                      F-28


                         NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)


       the shareholder, without the written consent of the holders of a majority
       of the  pre-recapitalization  common stock.  The Company had an option to
       redeem all or a portion of a  shareholder's  interest  in the event that,
       among other things, the shareholder ceased to be an officer, director, or
       employee of the Company.  The purchase  price,  if the Company elected to
       exercise its  redemption  option,  was the book value of the shares being
       redeemed.  The shareholder agreements terminated upon the consummation of
       the Company's  initial  public  offering in accordance  with an agreement
       entered into by all shareholders in August 2003.

(16)   Related Parties

       The Company  serviced  loans of a related  bank of $544  million and $720
       million at December  31, 2003 and 2002,  respectively.  Income  earned by
       Nelnet from this loan  servicing  in the years ended  December  31, 2003,
       2002  and  2001  was  $5.4  million,   $5.5  million  and  $4.7  million,
       respectively. At December 31, 2003 and 2002, accounts receivable includes
       approximately $1.1 million and $371,000, respectively, from this bank for
       loan servicing.

       The Company incurred a consulting management fee for services provided by
       an entity  that is a minority  stockholder  of the  Company.  The Company
       incurred management fee expenses of $1.73 million, $1.75 million and $1.8
       million  for  the  years  ended   December  31,  2003,   2002  and  2001,
       respectively. This agreement terminated in 2003.

       The Company  participates  in the  Short-Term  Federal  Investment  Trust
       ("STFIT") of the Student  Loan Trust  Division of a related bank which is
       included  in cash  and  cash  equivalents  held at a  related  party  and
       restricted  cash - due to  loan  program  customers  on the  accompanying
       consolidated  balance  sheets.  As of  December  31,  2003 and 2002,  the
       Company had approximately $71.1 million and $49.3 million,  respectively,
       invested in the STFIT or deposited at this bank in operating accounts, of
       which  approximately  $60.9 million and $36.5 million,  respectively,  is
       cash collected for customers.  The Company's  participation  in the STFIT
       had similar terms and  investment  yields as those  prevailing  for other
       nonaffiliated  customers.  Interest  income  earned by the Company on the
       amounts invested in the STFIT for the years ended December 31, 2003, 2002
       and 2001 was $1.0 million, $1.7 million and $3.5 million, respectively.

       In 2001, the Company entered into an agreement with 5280 Solutions,  Inc.
       ("5280"),  an entity with 50% voting  interest  owned by NELN, to provide
       certain software development and technology support services.  During the
       years ended  December  31,  2003,  2002 and 2001,  the  Company  incurred
       contract  programming  expenses of $4.7  million,  $7.0 million and $11.8
       million, respectively, for these services. At December 31, 2003 and 2002,
       $496,000  and $1.1  million,  respectively,  was  payable  to 5280 and is
       included in other  liabilities in the accompanying  consolidated  balance
       sheets.

       In March 2002, the Company acquired a 50% ownership interest in FirstMark
       Services LLC  ("FirstMark").  FirstMark agreed to provide  subcontracting
       servicing  functions on the Company's behalf with respect to private loan
       servicing. During the years ended December 31, 2003 and 2002, the Company
       paid  FirstMark  fees of  approximately  $5.5  million and $4.6  million,
       respectively.  FirstMark  owed  the  Company  $565,000  and  $700,000  at
       December 31, 2003 and 2002, respectively.

       During the years ended  December  31,  2003,  2002 and 2001,  the Student
       Lending  Subsidiaries  purchased  student  loans  of $726  million,  $378
       million and $666 million,  respectively,  from a related  bank.  Premiums
       paid on these loans totaled  approximately $9.5 million, $6.4 million and
       $8.6 million,  respectively.  The  purchases  from this bank were made on
       terms  similar to those made with  unrelated  entities.  During the years
       ended December 31, 2003,  2002 and 2001, this bank reimbursed the Company
       for approximately $1.0 million, $519,000 and $1.1 million,  respectively,
       for student  loan  marketing  services.  During  2001,  the Company  also
       incurred  $750,000  for  software  advisory,   consulting   services  and
       management fees provided by this bank. The Company has sold to this bank,
       as trustee,  participation  interests with balances of approximately $223
       million and $149 million as of December 31, 2003 and 2002,  respectively.
       During the year ended December 31, 2003, this bank reimbursed the Company
       approximately  $458,000 and during the years ended  December 31, 2002 and
       2001,  the  Company  reimbursed  this  bank  approximately  $219,000  and
       $538,000,  respectively,  for marketing  services related to the Nebraska
       College Savings Plan.


                                      F-29


                         NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)


       During the year ended  December 31, 2002, a related bank paid the Company
       marketing income of $2.3 million as a broker on a loan sale.

       In August 2001, the Company provided a guarantee of liabilities of a bank
       affiliated  with the Company through  certain common  shareholders  and a
       director in the amount of $10 million. The Company is paid a fee for this
       indemnification.  The Company  does not  believe it is probable  that the
       Company  will be required to make  payments on the  guarantee.  Thus,  no
       liability has been accrued for a loss related to the Company's obligation
       under this guarantee arrangement.

       During the years ended December 31, 2003, 2002 and 2001, the Company paid
       UFS   Securities   $1.4  million,   $1.4   million,   and  $0.5  million,
       respectively,  for services related to financings. All payments were made
       before  the  acquisition  of UFS  Securities.  These  payments  have been
       recorded as debt  issuance  costs and are included in other assets in the
       accompanying consolidated balance sheets.

       During the years ended December 31, 2002 and 2001,  the Company  incurred
       consulting  fees of  $1.65  million  and $3  million,  respectively,  for
       services  provided  by  a  related  party  through  common  ownership  in
       connection  with eligible loan  purchases.  This agreement  terminated in
       2003.  During the years  ended  December  31,  2003,  2002 and 2001,  the
       Company incurred  consulting fees of $1.8 million,  $2.4 million and $2.3
       million,   respectively,   for   services   provided  by  a   significant
       shareholder.  This  agreement  terminated in 2003.  During 2001,  NMS and
       GuaranTec  had  a  service  agreement  with  InTuition   Services,   Inc.
       (Services),  an  entity  related  through  common  shareholders  prior to
       acquisition,  whereby  Services  provided  certain  management  and other
       operational  support services for NMS and GuaranTec.  Amounts paid by NMS
       and GuaranTec for such  services,  including  certain  occupancy  related
       expenses  allocated  to NMS and  GuaranTec,  were $9.7  million  in 2001.
       During 2002, Nelnet Corporate Services provided these operational support
       services.

       During  2001,  NELN owned $10  million in  preferred  stock of a majority
       owned subsidiary of a significant shareholder. The preferred stock paid a
       2% annual cumulative dividend. During 2002, NELN sold the preferred stock
       to Nelnet at carrying  value.  Nelnet  transferred  its  ownership in the
       preferred  stock  to  Infovisa  and  subsequently   sold  Infovisa  to  a
       significant shareholder at carrying value, which approximated fair value.
       The  operating   results  of  Infovisa  were  not   significant   to  the
       consolidated financial statements.


                                      F-30


                         NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)


(17)   Condensed Parent Company Financial Statements

       The following  represents the condensed balance sheets as of December 31,
       2003 and 2002 and condensed  statements of income and cash flows for each
       of the years in the three-year period ended December 31, 2003 for Nelnet,
       Inc.

       The Company is limited in the amount of funds that can be  transferred to
       it by its  subsidiaries  through  intercompany  loans,  advances  or cash
       dividends.   These  limitations  relate  to  the  restrictions  by  trust
       indentures  under  the  Student  Lending   Subsidiaries   debt  financing
       arrangements.  The  amounts  of cash and  investments  restricted  in the
       respective reserve accounts of the Student Lending Subsidiaries are shown
       on the consolidated balance sheets as restricted cash and investments.

                                         Balance Sheets
                                      (Parent Company Only)


                                                                      December 31
                                                                 ---------------------
                         Assets                                      2003         2002
                                                                 --------     --------
                                                                (Dollars in thousands)
                                                                           
Cash and cash equivalents                                        $157,723        1,137
Restricted cash - due to loan program customers                   141,841      132,375
Investment in subsidiaries                                        135,035       71,064
Accounts receivable                                                20,714       20,151
Other assets                                                       19,008       29,482
                                                                 --------     --------
                 Total assets                                    $474,321      254,209
                                                                 ========     ========
          Liabilities and Shareholders' Equity
Liabilities:
     Bonds and notes payable                                     $ 12,662           --
     Other liabilities                                             14,329       12,712
     Due to loan program customers                                141,841      132,375
                                                                 --------     --------
                 Total liabilities                                168,832      145,087
                                                                 --------     --------
Shareholders' equity:
     Common stock:
        Class A                                                       396          309
        Class B                                                       140          140
     Additional paid-in capital                                   206,831       52,714
     Retained earnings                                             97,885       55,959
     Accumulated other comprehensive income                           237           --
                                                                 --------     --------
                 Total shareholders' equity                       305,489      109,122
                                                                 --------     --------
                 Total liabilities and shareholders' equity      $474,321      254,209
                                                                 ========     ========


                              Statements of Income
                              (Parent Company Only)


                                                       Year Ended December 31
                                                 ----------------------------------
                                                   2003         2002         2001
                                                 --------     --------     --------
                                                        (Dollars in thousands)
                                                                    
Operating revenues                               $146,952      118,189       87,522
Operating expenses                                118,815      109,853       96,329
                                                 --------     --------     --------
                 Net operating income (loss)       28,137        8,336       (8,807)

Net interest income                                   740        1,515        2,121
Equity in earnings of subsidiaries                 12,076       42,137       11,056
Income tax expense (benefit)                       13,850        3,450       (2,777)
                                                 --------     --------     --------
                 Net income                      $ 27,103       48,538        7,147
                                                 ========     ========     ========



                                      F-31


                         NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)

                                    Statements of Cash Flows
                                      (Parent Company Only)


                                                                   Year Ended December 31
                                                           ---------------------------------------
                                                             2003           2002           2001
                                                           ---------      ---------      ---------
                                                                                    
                                                        (Dollars in thousands)
Cash flows from operating activities:
     Net income                                            $  27,103         48,538          7,147
     Adjustments to reconcile net income to net cash
        provided by (used in) operating activities:
           Depreciation and amortization                         870         10,635         17,973
           Noncash compensation expense                        5,166             --             --
           Equity in earnings of subsidiaries                (12,076)       (42,137)       (11,056)
           Decrease in accounts receivable                      (563)        (6,564)          (228)
           Decrease (increase) in other assets                10,277         (1,181)       (17,695)
           Increase (decrease) in other liabilities            1,617         (3,294)         2,382
                                                           ---------      ---------      ---------
                 Net cash provided by (used in)
                    operating activities                      32,394          5,997         (1,477)
                                                           ---------      ---------      ---------
Cash flows from investing activities:
     Cash received on sale of subsidiary                          --          6,051             --
     Acquisition of subsidiaries, net of cash acquired        (1,760)        (1,776)            --
     Purchase of preferred stock of affiliate                     --        (10,000)            --
     Capital contributions to subsidiary                     (50,571)            --             --
                                                           ---------      ---------      ---------
                 Net cash flows used in
                    investing activities                     (52,331)        (5,725)            --
                                                           ---------      ---------      ---------
Cash flows from financing activities:
     Proceeds from issuance of notes payable                  12,662             --             --
     Payments for redemption of common stock                    (643)            --             --
     Proceeds from issuance of common stock                  164,504             --          2,010
                                                           ---------      ---------      ---------
                 Net cash flows provided by
                    financing activities                     176,523             --          2,010
                                                           ---------      ---------      ---------
                 Net increase in cash and
                    cash equivalents                         156,586            272            533
Cash and cash equivalents, beginning of year                   1,137            865            332
                                                           ---------      ---------      ---------
Cash and cash equivalents, end of year                     $ 157,723          1,137            865
                                                           =========      =========      =========
Supplemental cash flow information:
     Cash paid for income tax                              $  21,635          6,677         13,709
                                                           =========      =========      =========
     Cash paid for interest                                $     124             --             --
                                                           =========      =========      =========



                                      F-32


                         NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)


(18)   Segment Reporting

       The Company is a vertically  integrated  education  finance  organization
       which has four operating segments as defined in SFAS No. 131, Disclosures
       about Segments of an Enterprise and Related Information ("SFAS No. 131"),
       as follows: Asset Management, Student Loan Servicing, Guarantee Servicing
       and Servicing  Software.  The Asset Management and Student Loan Servicing
       operating  segments meet the quantitative  thresholds  identified in SFAS
       No. 131 as reportable  segments and therefore the related  financial data
       is presented  below.  The  Guarantee  Servicing  and  Servicing  Software
       operating segments do not meet the quantitative  thresholds and therefore
       are included as other  segments that do not meet the  reportable  segment
       criteria. The accounting policies of the reportable segments are the same
       as those  described in the summary of  significant  accounting  policies.
       Costs excluded from segment net income  primarily  consist of unallocated
       corporate expenses,  net of miscellaneous  revenues.  Thus, net income of
       the segments  includes only the costs that are directly  attributable  to
       the operations of the individual segment.

       The Asset Management  segment  includes the  acquisition,  management and
       ownership of the student loan assets.  Revenues are  primarily  generated
       from  net  interest  income  on the  student  loan  assets.  The  Company
       generates  student  loan assets  through  direct  origination  or through
       acquisition   of  the  loans   from   branding   and   forward   purchase
       relationships.  The  student  loan assets are held in a series of student
       lending subsidiaries designed specifically for this purpose.

       The Student Loan Servicing  segment provides for the servicing of our own
       and third  parties'  student loan  portfolios.  The servicing  activities
       include  application  processing,  borrower updates,  payment processing,
       claim  processing  and due diligence  procedures.  These  activities  are
       performed  internally for our own portfolio in addition to generating fee
       revenue when performed for third-party clients.

       Substantially all of the Company's  revenues are earned from customers in
       the  United  States and no single  customer  accounts  for a  significant
       amount of any reportable segment's revenues.  Inter-segment  revenues are
       charged by a segment to another  segment  that  provides  the  product or
       service. The amount of inter-segment  revenue is based on comparable fees
       charged in the market.

       Segment data is as follows:


                                          Asset       Student loan                        Total
                                       management      servicing         Other          segments
                                      -----------     -----------     -----------      -----------
                                                                               
                                                                (Dollars in thousands)
Year ended December 31, 2003:
    Net interest income               $   184,903             740              10          185,653
    Other income                               66          81,087          32,542          113,695
    Intersegment revenues                      --          65,596           2,708           68,304
                                      -----------     -----------     -----------      -----------
                Total revenue             184,969         147,423          35,260          367,652
    Provision for loan losses              11,475              --              --           11,475
    Depreciation and amortization           2,146             872           7,131           10,149
    Income tax expense (benefit)            8,657          13,850            (113)          22,394
    Net income                             46,975          15,027           2,617           64,619
    Total assets (at period end)      $11,497,693         339,286          23,918       11,860,897
                                      ===========     ===========     ===========      ===========



                                      F-33


                         NELNET, INC. AND SUBSIDIARIES

            Notes to Consolidated Financial Statements - (Continued)



                                        Asset       Student loan                       Total
                                      management     servicing         Other          segments
                                      ----------     ----------      ----------      ----------
                                                                            
                                                         (Dollars in thousands)
Year ended December 31, 2002:
    Net interest income               $  190,667          1,427              42         192,136
    Other income                           1,724         83,866          24,409         109,999
    Intersegment revenues                     --         55,217           1,553          56,770
                                      ----------     ----------      ----------      ----------
                Total revenue            192,391        140,510          26,004         358,905

    Provision for loan losses              5,587             --              --           5,587
    Depreciation and amortization          2,146         12,313           6,473          20,932
    Income tax expense (benefit)          24,988          3,094          (2,528)         25,554
    Net income (loss)                     63,909          9,128          (5,479)         67,558
    Total assets (at period end)      $9,552,699        192,921          29,211       9,774,831
                                      ==========     ==========      ==========      ==========

                                        Asset       Student loan                       Total
                                      management     servicing         Other          segments
                                      ----------     ----------      ----------      ----------
                                                                            
                                                         (Dollars in thousands)
Year ended December 31, 2002:
Year ended December 31, 2001:
    Net interest income               $  117,809          2,365              --         120,174
    Other income                             926         88,379           8,770          98,075
    Intersegment revenues                     --         29,948              --          29,948
                                      ----------     ----------      ----------      ----------
                Total revenue            118,735        120,692           8,770         248,197

    Provision for loan losses              3,925             --              --           3,925
    Depreciation and amortization          2,146         19,854             132          22,132
    Income tax expense (benefit)          14,751           (942)            224          14,033
    Net income (loss)                     29,837         (3,367)            996          27,466
    Total assets (at period end)      $7,913,099        127,283           5,766       8,046,148
                                      ==========     ==========      ==========      ==========


Reconciliation to the consolidated financial statements is as follows.


                                                      2003          2002           2001
                                                   ---------      ---------      ---------
                                                            (Dollars in thousands)
                                                                          
Total segment revenues                             $ 367,652        358,905        248,197
Elimination of intersegment revenues                 (68,304)       (56,770)       (29,948)
Corporate revenues, net                               (2,044)        14,573         (2,799)
Derivative market value adjustment                    (1,170)          (579)        (2,962)
                                                   ---------      ---------      ---------
                 Total consolidated revenues       $ 296,134        316,129        212,488
                                                   =========      =========      =========
Total net income of segments                       $  64,619         67,558         27,466
Corporate expenses, net                              (37,516)       (19,020)       (20,319)
                                                   ---------      ---------      ---------
                 Total consolidated net income     $  27,103         48,538          7,147
                                                   =========      =========      =========



                                      F-34


                                                    2003               2002
                                                 ------------      ------------
                                                    (Dollars in thousands)
Total segment assets                             $ 11,860,897         9,774,831
Elimination of intercompany assets                    (30,140)          (96,727)
Assets of other operating activities                  100,752            88,479
                                                 ------------      ------------
                 Total consolidated assets $       11,931,509         9,766,583
                                                 ============      ============


       Net corporate revenues and expenses included in the above table relate to
       activities  that  are  not  related  to  the  four  identified  operating
       segments.  The net corporate  revenues  include  investment  earnings and
       nonrecurring  revenue for marketing services.  The net corporate expenses
       include  expenses for marketing,  capital  markets and other  unallocated
       support services,  including income taxes. The net corporate revenues and
       expenses are not associated with an ongoing business  activity as defined
       by SFAS  No.  131 and,  therefore,  have not  been  included  within  the
       operating segments.

       The derivative market value adjustment is the change in the fair value of
       the Company's  derivative  instruments,  as the majority of the Company's
       derivative instruments do not qualify for hedge accounting,  as discussed
       in note 13 of the  notes  to  consolidated  financial  statements.  These
       derivative  instruments  are  not  included  in the  Company's  operating
       segments  as  they  are  not  related  to  specific   segment  assets  or
       liabilities.  These  risk  management  agreements  are part of  corporate
       activities.

       The assets held at the corporate level are not identified with any of the
       operating  segments.  Accordingly,  these  assets  are  included  in  the
       reconciliation  of segment  assets to total assets.  These assets consist
       primarily of cash, investments,  fixed assets, income tax receivables and
       other deferred assets.

(19)   Quarterly Financial Information (Unaudited)


                                                                                2003
                                                        --------------------------------------------------
                                                          First        Second        Third         Fourth
                                                         quarter       quarter       quarter       quarter
                                                        --------      --------      --------      --------
                                                                    (Dollars in thousands)
                                                                                        
Net interest income                                     $ 44,255        47,668        41,904        44,785
Less provision for loan losses                            (2,410)       (2,450)       (4,015)       (2,600)
                                                        --------      --------      --------      --------
Net interest income after provision for loan losses       41,845        45,218        37,889        42,185
Derivative market value adjustment                            --            --        (4,632)        3,462
Other income                                              28,709        29,052        30,697        30,234
Operating expenses                                       (55,464)      (60,103)      (63,260)      (59,543)
Income taxes                                              (5,621)       (5,841)       (1,827)       (6,006)
Minority interest in net earnings of subsidiary              109            --            --            --
                                                        --------      --------      --------      --------
Net income (loss)                                       $  9,578         8,326        (1,133)       10,332
                                                        ========      ========      ========      ========
Basic and diluted earnings (loss) per common share      $   0.21          0.19         (0.03)         0.22
                                                        ========      ========      ========      ========


       Certain  unusual items  occurred in 2003. In the second  quarter of 2003,
       the Company had additional  amortization  and write-offs of debt issuance
       costs  of  $2.6  million  as  a  result  of   refinancing   certain  debt
       transactions.  In the third  quarter of 2003,  the Company  recognized  a
       non-cash  stock  compensation   charge  of  $5.2  million  equal  to  the
       difference  between the product of the estimated  initial public offering
       price and the number of shares  issued in March 2003 and the total  price
       paid by the  employees.  Additionally,  in the third quarter of 2003, the
       Company paid $3.3 million as a result of certain  related party  contract
       terminations.  In the  fourth  quarter of 2003,  bonuses of $1.8  million
       related to the termination of employee contracts for IFA were expensed.


                                      F-35


                                   APPENDIX A

                    THE FEDERAL FAMILY EDUCATION LOAN PROGRAM

The Federal Family Education Loan Program

    The Higher Education Act provides for a program of direct federal  insurance
for student loans as well as reinsurance of student loans  guaranteed or insured
by state agencies or private non-profit corporations.

    The Higher  Education Act currently  authorizes  certain student loans to be
covered  under the  Federal  Family  Education  Loan  Program  ("FFELP" or "FFEL
Program").  The  1998  Amendments  to the  Higher  Education  Act  extended  the
authorization  for the FFEL Program  through  September  30, 2004.  Congress has
extended similar  authorization  dates in prior versions of the Higher Education
Act. However, the current  authorization dates may not again be extended and the
other  provisions  of the Higher  Education  Act may not be  continued  in their
present form.

    Generally,  a student is eligible for loans made under the FFEL Program only
if he or she:

     o    has been accepted for enrollment or is enrolled in good standing at an
          eligible institution of higher education;

     o    is  carrying  or  planning  to  carry  at least  one-half  the  normal
          full-time  workload for the course of study the student is pursuing as
          determined by the institution;

     o    has agreed to  promptly  notify the holder of the loan of any  address
          change; and

     o    meets the applicable "needs" requirements.

    Eligible institutions include higher educational institutions and vocational
schools  that  comply  with  specific  federal  regulations.  Each loan is to be
evidenced by an unsecured note.

    The Higher Education Act also establishes maximum interest rates for each of
the various types of loans. These rates vary not only among loan types, but also
within  loan types  depending  upon when the loan was made or when the  borrower
first  obtained a loan under the FFEL Program.  The Higher  Education Act allows
lesser rates of interest to be charged.

    Regulations  authorize the  Department of Education  (the  "Department")  to
limit, suspend or terminate lenders'  participation in the FFEL Program, as well
as to impose civil  penalties,  if lenders violate certain program  regulations.
The  regulations  also  authorize  the  Department  to impose  penalties  on the
servicer  and/or  limit,  suspend or terminate  the  servicer's  eligibility  to
contract  to service  FFELP loans if the  servicer  fails to meet  standards  of
financial   responsibility   or  administrative   capability   included  in  the
regulations  or  violates  certain  other  FFELP  requirements.  The  Department
conducts  frequent  on-site  audits of our loan servicing  activities.  Guaranty
agencies  conduct  similar  audits on a regular  basis.  In addition,  we engage
independent  third  parties to conduct  compliance  reviews,  as required by the
Department, with respect to our own student loan portfolio and the portfolios of
our third-party servicing clients.

Types of Loans

    Four types of loans are currently available under the FFEL Program:

     o    Stafford loans,

     o    Unsubsidized Stafford loans,

     o    PLUS loans, and

     o    Consolidation loans.

These loan types vary as to eligibility requirements,  interest rates, repayment
periods,  loan  limits  and  eligibility  for  interest  subsidies  and  special
allowance  payments.  Some of these loan types have had other names in the past.
References  to these  various  loan  types  include,  where  appropriate,  their
predecessors.

    The primary loan under the FFEL  Program is the  subsidized  Stafford  loan.
Students  who are not  eligible  for  subsidized  Stafford  loans based on their
economic  circumstances  may be  able to  obtain  unsubsidized  Stafford  loans.
Parents of students  may be able to obtain PLUS loans.  Consolidation  loans are
available to borrowers with existing loans made under the FFEL Program and other


                                      A-1


federal  programs to  consolidate  repayment of the borrower's  existing  loans.
Prior to July 1, 1994,  the FFEL  Program also offered SLS loans to graduate and
professional students and independent  undergraduate students and, under certain
circumstances,  dependent  undergraduate  students, to supplement their Stafford
loans.

Subsidized Stafford Loans

    General.  Subsidized  Stafford loans are eligible for reinsurance  under the
Higher  Education Act if the eligible  student to whom the loan is made has been
accepted or is enrolled in good  standing at an eligible  institution  of higher
education  or  vocational  school and is carrying at least  one-half  the normal
full-time workload at that institution. Subsidized Stafford loans have limits as
to the  maximum  amount  which may be borrowed  for an academic  year and in the
aggregate for both undergraduate and graduate/professional study. Both aggregate
limitations exclude loans made under the SLS and PLUS programs. The Secretary of
Education  has  discretion  to  raise  these  limits  to  accommodate   students
undertaking   specialized   training  requiring   exceptionally  high  costs  of
education.

    Subsidized  Stafford loans are generally made only to student  borrowers who
meet the needs tests provided in the Higher Education Act. Provisions addressing
the implementation of needs analysis and the relationship between unmet need for
financing and the availability of subsidized Stafford loan funding have been the
subject of frequent and extensive  amendment in recent years.  Further amendment
to such provisions may materially affect the availability of subsidized Stafford
loan funding to borrowers or the  availability of subsidized  Stafford loans for
secondary market acquisition.

    Interest rates for subsidized Stafford loans. For a Stafford loan made prior
to July 1, 1994,  the  applicable  interest rate for a borrower who, on the date
the  promissory  note was  signed,  did not  have an  outstanding  balance  on a
previous FFELP loan:

        (1)  is 7% per  annum  for a  loan  covering  a  period  of  instruction
    beginning before January 1, 1981;

        (2)  is 9% per  annum  for a  loan  covering  a  period  of  instruction
    beginning on or after January 1, 1981, but before September 13, 1983;

        (3)  is 8% per  annum  for a  loan  covering  a  period  of  instruction
    beginning on or after September 13, 1983, but before July 1, 1988;

        (4) is 8% per annum for the period from the  disbursement of the loan to
    the date which is four years  after the loan  enters  repayment,  for a loan
    made prior to October 1, 1992, covering a period of instruction beginning on
    or after July 1, 1988, and thereafter  shall be adjusted  annually,  and for
    any  12-month  period  commencing  on a July 1 shall  be  equal  to the bond
    equivalent rate of 91-day U.S. Treasury bills auctioned at the final auction
    prior to the  preceding  June 1, plus 3.25% per annum (but not to exceed 10%
    per annum); or

        (5) for a loan  made on or after  October  1,  1992  shall  be  adjusted
    annually,  and for any 12-month period commencing on a July 1 shall be equal
    to the bond equivalent  rate of 91-day U.S.  Treasury bills auctioned at the
    final auction prior to the preceding June 1, plus 3.1% per annum (but not to
    exceed 9% per annum).

    For a Stafford loan made prior to July 1, 1994, the applicable interest rate
for a borrower  who, on the date the  promissory  note  evidencing  the loan was
signed, had an outstanding balance on a previous loan made insured or guaranteed
under the FFEL Program:

        (6) for a loan made prior to July 23,  1992 is the  applicable  interest
    rate on the previous loan or, if the previous  loan is not a Stafford  loan,
    8% per annum or

        (7) for a loan  made  on or  after  July  23,  1992  shall  be  adjusted
    annually,  and for any twelve month period  commencing  on a July 1 shall be
    equal to the bond equivalent rate of 91-day U.S. Treasury bills auctioned at
    the final auction prior to the preceding June 1, plus 3.1% per annum but not
    to exceed:

    o     7% per annum in the case of a Stafford loan made to a borrower who has
          a loan described in clause (1) above;

    o     8% per annum in the case of:

          --  a Stafford  loan made to a borrower  who has a loan  described  in
              clause (3) above,

          --  a Stafford loan which has not been in repayment for four years and
              which was made to a borrower  who has a loan  described  in clause
              (4) above,

          --  a Stafford loan for which the first disbursement was made prior to
              December  20,  1993 to a  borrower  whose  previous  loans  do not
              include a Stafford loan or an unsubsidized Stafford loan;


                                      A-2


    o     9% per annum in the case of a Stafford loan made to a borrower who has
          a loan  described  in clauses (2) or (5) above or a Stafford  loan for
          which the first disbursement was made on or after December 20, 1993 to
          a borrower  whose  previous loans do not include a Stafford loan or an
          unsubsidized Stafford loan; and

    o     10% per  annum  in the  case of a  Stafford  loan  which  has  been in
          repayment  for four years or more and which was made to a borrower who
          has a loan described in clause (4) above.

    The interest  rate on all  Stafford  loans made on or after July 1, 1994 but
prior to July 1, 1998, regardless of whether the borrower is a new borrower or a
repeat  borrower,  is the rate  described  in clause (7) above,  except that the
interest rate shall not exceed 8.25% per annum. For any Stafford loan made on or
after July 1, 1995,  the interest rate is further  reduced prior to the time the
loan  enters  repayment  and  during any  deferment  periods.  During  deferment
periods, the formula described in clause (7) above is applied,  except that 2.5%
is substituted for 3.1%, and the rate shall not exceed 8.25% per annum.

    For  Stafford  loans made on or after July 1, 1998 but before  July 1, 2006,
the  applicable  interest  rate shall be adjusted  annually,  and for any twelve
month period  commencing on a July 1 shall be equal to the bond  equivalent rate
of 91-day  U.S.  Treasury  bills  auctioned  at the final  auction  prior to the
proceeding  June 1,  plus  1.7% per  annum  prior  to the  time the loan  enters
repayment and during any deferment periods, and 2.3% per annum during repayment,
but not to exceed 8.25% per annum.

    For loans the first  disbursement of which is made on or after July 1, 2006,
the  applicable  interest rate will be 6.8%.  There can be no assurance that the
interest rate provisions for these loans will not be further amended.

Unsubsidized Stafford Loans

    General.  Unsubsidized  Stafford  loans were created by Congress in 1992 for
students who do not qualify for subsidized Stafford loans due to parental and/or
student  income and assets in excess of permitted  amounts.  These  students are
entitled to borrow the  difference  between the Stafford  loan maximum and their
subsidized  Stafford  eligibility.  The general  requirements  for  unsubsidized
Stafford loans are essentially the same as those for subsidized  Stafford loans.
The  interest  rate,  the annual loan limits and the special  allowance  payment
provisions of the  unsubsidized  Stafford  loans are the same as the  subsidized
Stafford loans.  However,  the terms of the  unsubsidized  Stafford loans differ
materially  from subsidized  Stafford loans in that the federal  government will
not make  interest  subsidy  payments and the loan  limitations  are  determined
without  respect to the  expected  family  contribution.  The  borrower  will be
required  to  either  pay  interest  from  the time  the  loan is  disbursed  or
capitalize the interest until repayment begins. Unsubsidized Stafford loans were
not available before October 1, 1992. A student meeting the general  eligibility
requirements  for a loan under the FFEL Program is eligible for an  unsubsidized
Stafford loan without regard to need.

    Interest rates for unsubsidized Stafford loans.  Unsubsidized Stafford loans
are subject to the same interest rate provisions as subsidized Stafford loans.

PLUS Loans

    General.  PLUS loans are made only to borrowers  who are parents and,  under
certain circumstances,  spouses of remarried parents, of dependent undergraduate
students. For PLUS loans made on or after July 1, 1993, the parent borrower must
not  have  an  adverse  credit  history  as  determined   pursuant  to  criteria
established by the Department. The basic provisions applicable to PLUS loans are
similar to those of subsidized Stafford loans with respect to the involvement of
guaranty   agencies  and  the  Secretary  of  Education  in  providing   federal
reinsurance  on  the  loans.  However,  PLUS  loans  differ  significantly  from
subsidized  Stafford  loans,   particularly  because  federal  interest  subsidy
payments are not  available  under the PLUS loan  program and special  allowance
payments are more restricted.

    Interest rates for PLUS loans. The applicable interest rate depends upon the
date of issuance of the loan and the period of enrollment  for which the loan is
to apply. The applicable interest rate on a PLUS loan:

    o     made on or after  January 1, 1981,  but before  October 1, 1981, is 9%
          per annum;

    o     made on or after October 1, 1981, but before  November 1, 1982, is 14%
          per annum;

    o     made on or after November 1, 1982, but before July 1, 1987, is 12% per
          annum;

    o     made on or after  July 1, 1987,  but  before  October 1, 1992 shall be
          adjusted  annually,  and for any 12-month  period  beginning on July 1
          shall be equal to the bond  equivalent  rate of 52-week U.S.  Treasury
          bills  auctioned at the final auction  prior to the


                                      A-3


          preceding  June 1,  plus 3.25%  per  annum (but not to exceed 12%  per
          annum);

    o     made on or after  October 1, 1992,  but before July 1, 1994,  shall be
          adjusted  annually,  and for any 12-month  period  beginning on July 1
          shall be equal to the bond  equivalent  rate of 52-week U.S.  Treasury
          bills  auctioned at the final auction  prior to the preceding  June 1,
          plus 3.1% per annum (but not to exceed 10% per annum);

    o     made on or after July 1, 1994, but before July 1, 1998, is the same as
          that for a loan made on or after  October 1, 1992,  but before July 1,
          1994, except that such rate shall not exceed 9% per annum;

    o     made on or after July 1,  1998,  but  before  July 1,  2006,  shall be
          adjusted  annually,  and for any 12-month  period  beginning on July 1
          shall be equal to the bond  equivalent  rate of 91-day  U.S.  Treasury
          bills  auctioned at the final auction  prior to the preceding  June 1,
          plus 3.1% per annum (but not to exceed 9% per annum); or

    o     the first  disbursement of which is made on or after July 1, 2006 will
          be 7.9%.

    For any 12-month  period  beginning on July 1, 2001 or any succeeding  year,
the weekly average 1-year constant  maturity Treasury yield, as published by the
Board of Governors of the Federal  Reserve  System,  for the last  calendar week
before such June 26, will be  substituted  for the 52-week  Treasury bill as the
index for interest rate calculations.

SLS loans

    General.  SLS loans  were  limited to  graduate  or  professional  students,
independent undergraduate students, and dependent undergraduate students, if the
students'  parents  were  unable to  obtain a PLUS loan and were also  unable to
provide  the  students'  expected  family  contribution.  Except  for  dependent
undergraduate students,  eligibility for SLS loans was determined without regard
to need. SLS loans are similar to subsidized  Stafford loans with respect to the
involvement  of guaranty  agencies  and the  Secretary of Education in providing
federal reinsurance on the loans.  However,  SLS loans differ significantly from
subsidized  Stafford  loans,   particularly  because  federal  interest  subsidy
payments  are not  available  under the SLS loan  program and special  allowance
payments are more restricted.

    Interest  rates for SLS loans.  The  applicable  interest rates on SLS loans
made prior to October 1, 1992 are identical to the applicable  interest rates on
PLUS  loans made at the same  time.  For SLS loans  made on or after  October 1,
1992, the applicable  interest rate is the same as the applicable  interest rate
on PLUS  loans,  except  that the  ceiling  is 11% per annum  instead of 10% per
annum.

Consolidation Loans

    General.  The Higher  Education Act authorizes a program under which certain
borrowers may consolidate their various student loans into a single loan insured
and  reinsured on a basis similar to subsidized  Stafford  loans.  Consolidation
loans may be  obtained in an amount  sufficient  to pay  outstanding  principal,
unpaid interest and late charges on federally insured or reinsured student loans
incurred  under  the  FFEL  Program,   excluding  PLUS  loans  made  to  "parent
borrowers,"  selected  by the  borrower,  as well as loans made  pursuant to the
Perkins (formally National Direct Student Loan) and Health Professional  Student
Loan Programs. To be eligible for a consolidation loan, a borrower must:

    o     have  outstanding  indebtedness  on student  loans made under the FFEL
          Program and/or certain other federal student loan programs, and

    o     be in repayment status or in a grace period, or

    o     be a  defaulted  borrower  who has  made  arrangements  to  repay  any
          defaulted loan satisfactory to the holder of the defaulted loan.

    If requested by the borrower, an eligible lender may consolidate SLS or PLUS
loans of the same borrower held by the lender under a single repayment schedule.
The repayment  period for each included loan shall be based on the  commencement
of repayment of the most recent loan. The consolidated  loan shall bear interest
at a rate equal to the weighted  average of the rates of the included  loans. In
addition,  at the request of the  borrower,  a lender may  refinance an existing
fixed-rate  SLS or PLUS loan,  including  a SLS or PLUS loan held by a different
lender who has refused to refinance  the loan, at a variable  interest  rate. In
this case, proceeds of the new loan are used to discharge the original loan.

    A married couple who agree to be jointly liable on a consolidation loan, for
which the application is received on or after January 1, 1993, may be treated as
an individual for purposes of obtaining a consolidation  loan. For consolidation
loans  disbursed  prior  to July 1,  1994  the  borrower  was  required  to have
outstanding student loan indebtedness of at least $7,500.  Prior to the adoption
of the Higher


                                      A-4


Education Technical  Amendments Act of 1993, PLUS loans could not be included in
the consolidation  loan. For consolidation loans for which the applications were
received prior to January 1, 1993,  the minimum  student loan  indebtedness  was
$5,000 and the borrower could not be delinquent more than 90 days in the payment
of such  indebtedness.  For  applications  received on or after January 1, 1993,
borrowers may add additional  loans to a  consolidation  loan during the 180-day
period following the origination of the consolidation loan.

    Interest rates for consolidation  loans. A consolidation  loan made prior to
July 1, 1994  bears  interest  at a rate  equal to the  weighted  average of the
interest rates on the loans retired,  rounded to the nearest whole percent,  but
not  less  than 9% per  annum.  Except  as  described  in the next  sentence,  a
consolidation  loan made on or after July 1, 1994 bears interest at a rate equal
to the weighted  average of the  interest  rates on the loans  retired,  rounded
upward  to  the  nearest  whole  percent,  but  with  no  minimum  rate.  For  a
consolidation  loan for which the  application is received by an eligible lender
on or after  November 13, 1997 and before  October 1, 1998,  the  interest  rate
shall be adjusted annually, and for any twelve-month period commencing on a July
1 shall be equal to the bond  equivalent  rate of  91-day  U.S.  Treasury  bills
auctioned  at the final  auction  prior to the  preceding  June 1, plus 3.1% per
annum, but not to exceed 8.25% per annum. Notwithstanding these general interest
rates,  the  portion,  if any, of a  consolidation  loan that repaid a loan made
under title VII, Sections 700-721 of the Public Health Services Act, as amended,
has a different  variable  interest rate.  Such portion is adjusted on July 1 of
each year,  but is the sum of the average of the T-Bill Rates  auctioned for the
quarter  ending on the  preceding  June 30,  plus 3.0%,  without  any cap on the
interest rate.  Consolidation  loans made on or after October 1, 1998 and before
July 1, 2006 will bear interest at a per annum rate equal to the lesser of 8.25%
or the weighted  average of the interest rates on the loans being  consolidated,
rounded  to the  nearest  higher  1/8 of 1%.  Consolidation  loans for which the
application  is received on or after July 1, 2006,  will bear interest also at a
rate per annum  equal to the  lesser  of 8.25% or the  weighted  average  of the
interest  rates on the loans being  consolidated,  rounded to the nearest higher
1/8 of 1%. For a  discussion  of  required  payments  that  reduce the return on
consolidation  loans, see "Fees -- Rebate Fees on  Consolidation  Loans" in this
Appendix.

Maximum Loan Amounts

    Each type of loan is subject to limits on the maximum principal amount, both
with  respect  to a given  year and in the  aggregate.  Consolidation  loans are
limited  only by the amount of  eligible  loans to be  consolidated.  All of the
loans are limited to the difference between the cost of attendance and the other
aid  available to the student.  Stafford  loans are also subject to limits based
upon needs analysis. Additional limits are described below.

    Loan limits for  Stafford  and  unsubsidized  Stafford  loans.  Stafford and
unsubsidized  Stafford  loans are  generally  treated  as one loan type for loan
limit purposes. A student who has not successfully completed the first year of a
program of undergraduate  education may borrow up to $2,625 in an academic year.
A  student  who has  successfully  completed  the  first  year,  but who has not
successfully  completed  the second  year may  borrow up to $3,500 per  academic
year.  An  undergraduate  student who has  successfully  completed the first and
second year, but who has not  successfully  completed the remainder of a program
of  undergraduate  education,  may borrow up to $5,500 per  academic  year.  For
students  enrolled  in programs  of less than an  academic  year in length,  the
limits are  generally  reduced in proportion to the amount by which the programs
are less than one year in length. A graduate or professional  student may borrow
up to $8,500 in an academic year. The maximum  aggregate  amount of Stafford and
unsubsidized Stafford loans, including that portion of a consolidation loan used
to repay such loans,  which an  undergraduate  student may have  outstanding  is
$23,000.  The maximum aggregate amount for a graduate and professional  student,
including  loans for  undergraduate  education,  is $65,500.  The  Secretary  of
Education  is  authorized  to increase  the limits  applicable  to graduate  and
professional students who are pursuing programs which the Secretary of Education
determines to be exceptionally expensive.

    Prior to the  enactment  of the  Higher  Education  Amendments  of 1992,  an
undergraduate  student who had not  successfully  completed the first and second
year of a program of  undergraduate  education  could borrow  Stafford  loans in
amounts up to $2,625 in an  academic  year.  An  undergraduate  student  who had
successfully  completed the first and second year, but who had not  successfully
completed the remainder of a program of undergraduate  education could borrow up
to $4,000 per academic year. The maximum for graduate and professional  students
was $7,500 per academic  year.  The maximum  aggregate  amount of Stafford loans
which  a  borrower  could  have   outstanding,   including  that  portion  of  a
consolidation loan used to repay such loans, was $17,250.  The maximum aggregate
amount for a graduate or professional student, including loans for undergraduate
education,  was  $54,750.  Prior to the 1986  changes,  the annual  limits  were
generally lower.

    Loan  limits for PLUS  loans.  For PLUS loans made on or after July 1, 1993,
the amounts of PLUS loans are limited only by the student's unmet need. Prior to
that time PLUS  loans  were  subject  to  limits  similar  to those of SLS loans
applied with respect to each student on behalf of whom the parent borrowed.

    Loan limits for SLS loans. A student who had not successfully  completed the
first and second year of a program of undergraduate education could borrow a SLS
loan in an amount of up to $4,000. A student who had successfully  completed the
first and second year, but who had not successfully completed the remainder of a
program of undergraduate  education could borrow up to $5,000 per year. Graduate
and  professional  students  could borrow up to $10,000 per year. SLS loans were
subject  to  an  aggregate   maximum  of


                                      A-5


$23,000  ($73,000  for graduate and  professional  students).  Prior to the 1992
changes,  SLS loans were available in amounts of $4,000 per academic year, up to
a  $20,000  aggregate  maximum.  Prior  to  the  1986  changes,  a  graduate  or
professional student could borrow $3,000 of SLS loans per academic year, up to a
$15,000 maximum, and an independent undergraduate student could borrow $2,500 of
SLS loans per  academic  year minus the amount of all other  FFELP loans to such
student for such academic  year, up to the maximum  amount of all FFELP loans to
that student of $12,500.  In 1989, the amount of SLS loans for students enrolled
in  programs of less than an  academic  year in length were  limited in a manner
similar to the limits described above under "Subsidized Stafford Loans."

Disbursement Requirements

    The Higher  Education Act now requires that virtually all Stafford loans and
PLUS  loans  be  disbursed  by  eligible   lenders  in  at  least  two  separate
installments.  The  proceeds  of a loan  made  to any  undergraduate  first-year
student  borrowing for the first time under the program must be delivered to the
student no earlier than thirty days after the enrollment period begins.

Repayment

    Repayment periods.  Loans made under FFEL Program,  other than consolidation
loans,  must provide for repayment of principal in periodic  installments over a
period of not less than five nor more than ten years. After the 1998 Amendments,
lenders are required to offer extended repayment  schedules to new borrowers who
accumulate  outstanding loans of more than $30,000,  in which case the repayment
period may extend up to 25 years subject to certain minimum repayment amounts. A
consolidation  loan must be repaid during a period agreed to by the borrower and
lender,  subject to maximum  repayment  periods  which vary  depending  upon the
principal  amount of the borrower's  outstanding  student loans,  but may not be
longer than 30 years.  For  consolidation  loans for which the  application  was
received  prior to January 1, 1993,  the  repayment  period  could not exceed 25
years.  Repayment  of principal  on a Stafford  loan does not  commence  while a
student remains a qualified student, but generally begins upon expiration of the
applicable grace period. Grace periods may be waived by borrowers.  For Stafford
loans for which the applicable  rate of interest is 7% per annum,  the repayment
period commences not more than twelve months after the borrower ceases to pursue
at least a half-time  course of study. For other Stafford loans and unsubsidized
Stafford loans,  the repayment  period  commences not more than six months after
the  borrower  ceases to pursue at least a  half-time  course of study.  The six
month or 12 month periods are the "grace periods."

    In the case of SLS,  PLUS and  consolidation  loans,  the  repayment  period
commences  on the  date of  final  disbursement  of the  loan,  except  that the
borrower of a SLS loan who also has a Stafford  loan may defer  repayment of the
SLS loan to coincide  with the  commencement  of  repayment  of the  Stafford or
unsubsidized  Stafford loan.  During periods in which  repayment of principal is
required,  payments of principal  and interest must in general be made at a rate
of not less  than the  greater  of $600 per year or the  interest  that  accrues
during the year, except that a borrower and lender may agree to a lesser rate at
any time  before or during the  repayment  period.  A borrower  may agree,  with
concurrence  of the  lender,  to repay the loan in less than five years with the
right  subsequently  to extend  his  minimum  repayment  period  to five  years.
Borrowers may accelerate,  without penalty,  the repayment of all or any part of
the loan.

    Income-sensitive  repayment schedules.  Since 1992, lenders of consolidation
loans have been required to establish  graduated or  income-sensitive  repayment
schedules  and  lenders of  Stafford  and SLS loans have been  required to offer
borrowers   the  option  of   repaying   in   accordance   with   graduated   or
income-sensitive  repayment schedules. A trust may implement graduated repayment
schedules and  income-sensitive  repayment  schedules.  Use of  income-sensitive
repayment  schedules may extend the ten-year  maximum term for up to five years.
In addition,  if the repayment  schedule on a loan that has been  converted to a
variable  interest  rate does not provide for  adjustments  to the amount of the
monthly installment  payments,  the ten-year maximum term may be extended for up
to three years.

    Deferment  periods.  No  principal  repayments  need be made during  certain
periods of  deferment  prescribed  by the Higher  Education  Act. For loans to a
borrower  who first  obtained a loan which was  disbursed  before  July 1, 1993,
deferments are available:

    o     during a period not  exceeding  three  years  while the  borrower is a
          member of the Armed Forces,  an officer in the  Commissioned  Corps of
          the Public  Health  Service or, with  respect to a borrower  who first
          obtained a student  loan  disbursed  on or after  July 1,  1987,  or a
          student  loan  to  cover  the  cost of  instruction  for a  period  of
          enrollment  beginning on or after July 1, 1987,  an active duty member
          of the National Oceanic and Atmospheric Administration Corps;

    o     during a period not in excess of three years  while the  borrower is a
          volunteer under the Peace Corps Act;

    o     during a period not in excess of three years  while the  borrower is a
          full-time volunteer under the Domestic Volunteer Act of 1973;

    o     during a period not  exceeding  three years  while the  borrower is in
          service,  comparable  to the  service  described  above as a full-time
          volunteer  for an  organization  which is exempt from  taxation  under
          Section 501(c)(3) of the Code;


                                      A-6


    o     during a period not  exceeding two years while the borrower is serving
          an internship necessary to receive  professional  recognition required
          to begin professional  practice or service, or a qualified  internship
          or residency program;

    o     during a period  not  exceeding  three  years  while the  borrower  is
          temporarily  totally disabled,  as established by sworn affidavit of a
          qualified  physician,  or while  the  borrower  is  unable  to  secure
          employment  by reason of the care  required by a  dependent  who is so
          disabled;

    o     during a period not to exceed twenty-four months while the borrower is
          seeking and unable to find full-time employment;

    o     during any period that the borrower is pursuing a full-time  course of
          study at an eligible  institution  (or, with respect to a borrower who
          first obtained a student loan disbursed on or after July 1, 1987, or a
          student  loan  to  cover  the  cost of  instruction  for a  period  of
          enrollment  beginning on or after July 1, 1987, is pursuing at least a
          half-time  course of study for which the  borrower has obtained a loan
          under the FFEL Program),  or is pursuing a course of study pursuant to
          a graduate fellowship program or a rehabilitation training program for
          disabled individuals approved by the Secretary of Education;

    o     during a period,  not in excess of 6 months,  while the borrower is on
          parental leave; and

    o     only with  respect to a  borrower  who first  obtained a student  loan
          disbursed  on or after  July 1, 1987,  or a student  loan to cover the
          cost of instruction  for a period of enrollment  beginning on or after
          July 1, 1987,  during a period not in excess of three  years while the
          borrower  is a  full-time  teacher  in a public or  nonprofit  private
          elementary  or  secondary  school  in a  "teacher  shortage  area" (as
          prescribed by the Secretary of Education),  and during a period not in
          excess of 12 months for mothers, with preschool age children,  who are
          entering or  re-entering  the work force and who are  compensated at a
          rate not exceeding $1 per hour in excess of the federal minimum wage.

    For loans to a borrower  who first  obtains a loan on or after July 1, 1993,
deferments are available:

    o     during any period  that the  borrower is pursuing at least a half-time
          courseof  study  at an  eligible  institution  or a  course  of  study
          pursuant to a graduate  fellowship program or rehabilitation  training
          program approved by the Secretary of Education;

    o     during a period  not  exceeding  three  years  while the  borrower  is
          seeking and unable to find full-time employment; and

    o     during a period not in excess of three years for any reason  which the
          lender  determines,  in accordance with  regulations  under the Higher
          Education  Act,  has  caused  or  will  cause  the  borrower  economic
          hardship.  Economic hardship includes working full time and earning an
          amount not in excess of the greater of the minimum wage or the poverty
          line for a family of two.  Additional  categories of economic hardship
          are based on the  relationship  between a borrower's  educational debt
          burden and his or her income.

    Prior to the 1992 changes,  only certain of the deferment  periods described
above were available to PLUS loan borrowers,  and only certain deferment periods
were available to consolidation loan borrowers.  Prior to the 1986 changes, PLUS
loan borrowers were not entitled to certain deferment periods. Deferment periods
extend the ten-year maximum term.

    Forbearance  period.  The Higher  Education Act also provides for periods of
forbearance during which the borrower,  in case of temporary financial hardship,
may defer any payments.  A borrower is entitled to forbearance  for a period not
to exceed  three years while the  borrower's  debt burden  under Title IV of the
Higher  Education Act (which includes the FFEL Program) equals or exceeds 20% of
the borrower's gross income, and also is entitled to forbearance while he or she
is  serving  in a  qualifying  medical  or  dental  internship  program  or in a
"national  service  position" under the National and Community Service Trust Act
of 1993.  In addition,  mandatory  administrative  forbearances  are provided in
exceptional  circumstances  such as a local or  national  emergency  or military
mobilization,  or when the  geographical  area in which the borrower or endorser
resides  has been  designated  a disaster  area by the  President  of the United
States or Mexico,  the Prime Minister of Canada,  or by the governor of a state.
In other circumstances,  forbearance is at the lender's option. Forbearance also
extends the ten-year maximum term.

    Interest  payments  during grace,  deferment and  forbearance  periods.  The
Secretary  of  Education  makes  interest  payments on behalf of the borrower of
certain  eligible  loans while the  borrower  is in school and during  grace and
deferment periods.  Interest that accrues during forbearance periods and, if the
loan is not  eligible for interest  subsidy  payments,  while the borrower is in
school  and  during  the grace and  deferment  periods,  may be paid  monthly or
quarterly or capitalized not more frequently than quarterly.


                                      A-7


Fees

    Guarantee  fee.  A guaranty  agency is  authorized  to charge a premium,  or
guarantee  fee, of up to 1% of the principal  amount of the loan,  which must be
deducted  proportionately  from each installment  payment of the proceeds of the
loan to the borrower.  Guarantee  fees may not currently be charged to borrowers
of consolidation  loans.  However,  borrowers may be charged an insurance fee to
cover the costs of increased or extended liability with respect to consolidation
loans. For loans made prior to July 1, 1994, the maximum guarantee fee was 3% of
the principal amount of the loan, but no such guarantee fee was authorized to be
charged with respect to unsubsidized Stafford loans.

    Origination  fee. An eligible lender is authorized to charge the borrower of
a Stafford loan, an  unsubsidized  Stafford loan or PLUS loan an origination fee
in an  amount  not to  exceed 5% of the  principal  amount  of the loan,  and is
required to charge the borrower of an unsubsidized  Stafford loan or a PLUS loan
an  origination  fee in the  amount of 3% of the  principal  amount of the loan.
These fees must be deducted proportionately from each installment payment of the
loan proceeds  prior to payment to the borrower.  These fees are not retained by
the lender, but must be passed on to the Secretary of Education.

    Lender  origination  fee. The lender of any loan under the FFEL Program made
on or after  October 1, 1993 is required to pay to the  Secretary of Education a
fee equal to 0.5% of the principal amount of such loan.

    Rebate fee on Consolidation Loans. The holder of any consolidation loan made
on or after  October 1, 1993 is required to pay to the  Secretary of Education a
monthly fee equal to .0875%  (1.05% per annum) of the  principal  amount of, and
accrued  interest  on  the  consolidation  loan.  For  loans  made  pursuant  to
applications  received on or after October 1, 1998, and on or before January 31,
1999 the fee on consolidation loans of 1.05% is reduced to 0.62%.

Interest Subsidy Payments

    Interest  subsidy  payments  are interest  payments  paid with respect to an
eligible  loan before the time that the loan enters  repayment  and during grace
and deferment  periods.  The  Secretary of Education  and the guaranty  agencies
enter into interest subsidy agreements whereby the Secretary of Education agrees
to pay interest subsidy payments to the holders of eligible guaranteed loans for
the benefit of students  meeting certain  requirements,  subject to the holders'
compliance  with all  requirements  of the Higher  Education  Act. Only Stafford
loans and consolidation loans for which the application was received on or after
January 1, 1993, are eligible for interest subsidy payments. Consolidation loans
made after August 10, 1993 are eligible for interest  subsidy  payments  only if
all loans  consolidated  thereby are Stafford loans,  except that  consolidation
loans for which the  application  is received by an eligible  lender on or after
November 13, 1997 and before October 1, 1998, are eligible for interest  subsidy
payments on that portion of the Consolidation loan that repays Stafford loans or
similar subsidized loans made under the direct loan program. In addition,  to be
eligible  for interest  subsidy  payments,  guaranteed  loans must be made by an
eligible lender under the applicable  guaranty agency's guarantee  program,  and
must meet requirements prescribed by the rules and regulations promulgated under
the Higher Education Act.

    The Secretary of Education  makes  interest  subsidy  payments  quarterly on
behalf of the  borrower  to the holder of a  guaranteed  loan in a total  amount
equal to the interest which accrues on the unpaid  principal amount prior to the
commencement of the repayment period of the loan or during any deferment period.
A borrower  may elect to forego  interest  subsidy  payments,  in which case the
borrower is required to make interest payments.

Special Allowance Payments

    The Higher Education Act provides for special allowance  payments to be made
by the  Secretary  of  Education  to  eligible  lenders.  The rates for  special
allowance  payments are based on formulas  that differ  according to the type of
loan,  the date the loan was  originally  made or insured  and the type of funds
used to finance the loan (taxable or tax-exempt).

    Subsidized  and  unsubsidized  Stafford  loans.  The effective  formulas for
special allowance payment rates for Stafford and unsubsidized Stafford loans are
summarized in the following chart. The T-Bill Rate mentioned in the chart refers
to the  average  of the bond  equivalent  yield  of the  91-day  Treasury  bills
auctioned during the preceding quarter.


            Date of Loans                                  Annualized SAP Rate
- -----------------------------------    ----------------------------------------------------
                                    
On or after October 1, 1981........    T-Bill Rate less Applicable Interest Rate + 3.5%
On or after November 16, 1986......    T-Bill Rate less Applicable Interest Rate + 3.25%
On or after October 1, 1992........    T-Bill Rate less Applicable Interest Rate + 3.1%
On or after July 1, 1995...........    T-Bill Rate less Applicable Interest Rate + 3.1%(1)
On or after July 1, 1998...........    T-Bill Rate less Applicable Interest Rate + 2.8%(2)
On or after January 1, 2000 and
  before July 1, 2003..............    3 Month Commercial Paper Rate less
                                       Applicable(3) Interest Rate + 2.34%



                                      A-8


- ------------

(1) Substitute  2.5% in  this  formula  while  loans  are  in-school,  grace  or
    deferment status.

(2) Substitute  2.2% in this formula  while such loans are  in-school,  grace or
    deferment status.

(3) Substitute  1.74% in this formula while such loans are  in-school,  grace or
    deferment status.

    Federal PLUS, SLS and consolidation loans. The formula for special allowance
payments on PLUS, SLS and Consolidation loans are as follows:

            Date of Loans                          Annualized SAP Rate
 --------------------------------  ---------------------------------------------
  On or after October 1, 1992....  T-Bill Rate less Applicable Interest Rate +
                                   3.1%
  On or after January 1, 2000....  3 Month Commercial Paper Rate less Applicable
                                   Interest Rate + 2.64%

    For PLUS and SLS loans  which  bear  interest  at rates  adjusted  annually,
special allowance payments are made only in years during which the interest rate
ceiling on such loans  operates  to reduce the rate that would  otherwise  apply
based upon the  applicable  formula.  See  "Interest  rates for PLUS  loans" and
"Interest rates for SLS loans" in this Appendix.  Special allowance payments are
paid with  respect to PLUS  loans  made on or after  October 1, 1992 only if the
rate that would otherwise apply exceeds 10% per annum. For PLUS loans made after
July 1, 1998 and before July 1, 2006,  special allowance is paid only if the sum
of the 91-day Treasury bill rate determined at an auction held on June 1 of each
year plus 3.1% exceeds 9.0%. For PLUS loans first  disbursed on or after July 1,
2006,  special allowance is paid for such loans in any 12-month period beginning
on July 1 and  ending  on June 30  only if the sum of the  average  of the  bond
equivalent rates of the quotes of the 3-month commercial paper rate for the last
calendar  week  ending on or before  such July 1 plus 2.64%  exceeds  9.0%.  The
portion,  if any,  of a  consolidation  loan that repaid a loan made under Title
VII,  Sections  700-721  of the Public  Health  Services  Act,  as  amended,  is
ineligible for special allowance payments.

    Special  allowance  payments for loans  financed by  tax-exempt  bonds.  The
effective  formulas for special  allowance  payment rates for Stafford Loans and
unsubsidized  Stafford Loans differ depending on whether loans to borrowers were
acquired or originated with the proceeds of tax-exempt obligations.  The formula
for  special  allowance  payments  for  loans  financed  with  the  proceeds  of
tax-exempt obligations originally prior to October 1, 1993 is:

                T Bill Rate less Applicable Interest Rate + 3.5%
                ------------------------------------------------
                                        2

provided that the special allowance applicable to the loans may not be less than
9 1/2% less the Applicable  Interest  Rate.  Loans acquired with the proceeds of
tax-exempt  obligations  originally issued after October 1, 1993 receive special
allowance payments made on other loans.

    Adjustments to special allowance  payments.  Special allowance  payments and
interest  subsidy  payments  are  reduced  by the  amount  which  the  lender is
authorized or required to charge as an origination fee. In addition,  the amount
of the  lender  origination  fee is  collected  by offset to  special  allowance
payments and interest subsidy  payments.  The Higher Education Act provides that
if special  allowance  payments or interest  subsidy payments have not been made
within 30 days after the Secretary of Education receives an accurate, timely and
complete request  therefore,  the special allowance payable to such holder shall
be increased by an amount  equal to the daily  interest  accruing on the special
allowance and interest subsidy payments due the holder.

Description of the Guaranty Agencies

    The following discussion relates to guaranty agencies under the FFELP.

    A guaranty agency  guarantees  loans made to students or parents of students
by  lending  institutions  such  as  banks,  credit  unions,  savings  and  loan
associations, certain schools, pension funds and insurance companies. A guaranty
agency generally  purchases defaulted student loans which it has guaranteed with
its reserve  fund. A lender may submit a default  claim to the  guaranty  agency
after the student loan has been  delinquent  for at least 270 days.  The default
claim package must include all information and documentation  required under the
FFELP regulations and the guaranty agency's policies and procedures.


                                      A-9


    In general,  a guaranty agency's reserve fund has been funded principally by
administrative  cost  allowances  paid by the Secretary of Education,  guarantee
fees paid by lenders,  investment  income on moneys in the reserve  fund,  and a
portion of the moneys  collected  from  borrowers on guaranteed  loans that have
been  reimbursed  by the  Secretary of Education to cover the guaranty  agency's
administrative expenses.

    Various  changes to the Higher  Education  Act have  adversely  affected the
receipt of revenues by the guaranty agencies and their ability to maintain their
reserve funds at previous levels, and may adversely affect their ability to meet
their guarantee obligations. These changes include:

    o     the reduction in reinsurance  payments from the Secretary of Education
          because of reduced reimbursement percentages;

    o     the reduction in maximum  permitted  guarantee  fees from 3% to 1% for
          loans made on or after July 1, 1994;

    o     the  replacement of the  administrative  cost allowance with a student
          loan  processing  and  issuance fee equal to 65 basis points (40 basis
          points for loans made on or after  October 1, 1993) paid at the time a
          loan is guaranteed,  and an account maintenance fee of 12 basis points
          (10  basis  points  for  fiscal  years  2001-2003)  paid  annually  on
          outstanding guaranteed student loans;

    o     the reduction in supplemental  preclaims  assistance payments from the
          Secretary of Education; and

    o     the  reduction  in retention by a guaranty  agency of  collections  on
          defaulted loans from 27% to 24% (23% beginning on October 1, 2003).

    Additionally,  the adequacy of a guaranty  agency's reserve fund to meet its
guarantee  obligations  with  respect to  existing  student  loans  depends,  in
significant  part,  on its  ability to collect  revenues  generated  by new loan
guarantees.  The  Federal  Direct  Student  Loan  Program  discussed  below  may
adversely affect the volume of new loan guarantees.  Future legislation may make
additional changes to the Higher Education Act that would  significantly  affect
the revenues  received by guaranty  agencies  and the  structure of the guaranty
agency program.

    The Higher Education Act gives the Secretary of Education  various oversight
powers over  guaranty  agencies.  These include  requiring a guaranty  agency to
maintain its reserve fund at a certain required level and taking various actions
relating to a guaranty  agency if its  administrative  and  financial  condition
jeopardizes its ability to meet its obligations.  These actions  include,  among
others,  providing  advances to the guaranty  agency,  terminating  the guaranty
agency's  federal  reimbursement  contracts,  assuming  responsibility  for  all
functions  of the  guaranty  agency,  and  transferring  the  guaranty  agency's
guarantees to another  guaranty agency or assuming such  guarantees.  The Higher
Education Act provides that a guaranty agency's reserve fund shall be considered
to be the property of the United  States to be used in the operation of the FFEL
Program or the FDL Program, and, under certain  circumstances,  the Secretary of
Education may demand payment of amounts in the reserve fund.

    The 1998  Amendments  mandate the recall of guaranty agency reserve funds by
the Secretary of Education  amounting to $85 million in fiscal year 2002,  $82.5
million in fiscal year 2006,  and $82.5  million in fiscal  year 2007.  However,
certain  minimum  reserve levels are protected  from recall,  and under the 1998
Amendments,  guaranty agency reserve funds were restructured to provide guaranty
agencies with additional flexibility in choosing how to spend certain funds they
receive.  The new recall of reserves for guaranty  agencies  increases  the risk
that resources available to guaranty agencies to meet their guarantee obligation
will be  significantly  reduced.  Relevant  federal  laws,  including the Higher
Education Act, may be further changed in a manner that may adversely  affect the
ability of a guaranty agency to meet its guarantee obligations.

    Student loans originated prior to October 1, 1993 are fully guaranteed as to
principal and accrued  interest.  Student loans originated after October 1, 1993
are guaranteed as to 98% of principal and accrued interest.

    Under the Higher  Education Act, if the  Department  has  determined  that a
guaranty  agency is unable to meet its  insurance  obligations,  the  holders of
loans  guaranteed  by such guaranty  agency must submit  claims  directly to the
Department, and the Department is required to pay the full guarantee payment due
with respect thereto in accordance with guarantee claims processing standards no
more stringent than those applied by the guaranty agency.

    There are no  assurances  as to the  Secretary of  Education's  actions if a
guaranty agency encounters  administrative or financial difficulties or that the
Secretary  of  Education  will  not  demand  that  a  guaranty  agency  transfer
additional portions or all of its reserve fund to the Secretary of Education.


                                      A-10


Federal Agreements

    General.  A guaranty  agency's right to receive federal  reimbursements  for
various  guarantee claims paid by such guaranty agency is governed by the Higher
Education Act and various  contracts  entered into between guaranty agencies and
the Secretary of Education.  Each guaranty agency and the Secretary of Education
have  entered  into  federal  reimbursement  contracts  pursuant  to the  Higher
Education Act, which provide for the guaranty agency to receive reimbursement of
a percentage of insurance  payments  that the guaranty  agency makes to eligible
lenders with  respect to loans  guaranteed  by the guaranty  agency prior to the
termination  of the federal  reimbursement  contracts or the  expiration  of the
authority  of the Higher  Education  Act.  The federal  reimbursement  contracts
provide for termination under certain circumstances and also provide for certain
actions  short of  termination  by the  Secretary  of  Education  to protect the
federal interest.

    In addition to guarantee  benefits,  qualified  student loans acquired under
the FFEL Program  benefit from certain federal  subsidies.  Each guaranty agency
and the Secretary of Education have entered into an Interest  Subsidy  Agreement
under the Higher  Education  Act which  entitles  the holders of eligible  loans
guaranteed by the guaranty agency to receive  interest subsidy payments from the
Secretary  of Education  on behalf of certain  students  while the student is in
school,  during a six to twelve  month grace  period  after the  student  leaves
school, and during certain deferment periods, subject to the holders' compliance
with all requirements of the Higher Education Act.

    United  States  Courts of  Appeals  have held that the  federal  government,
through  subsequent  legislation,  has  the  right  unilaterally  to  amend  the
contracts between the Secretary of Education and the guaranty agencies described
herein.  Amendments to the Higher  Education Act in 1986,  1987, 1992, 1993, and
1998, respectively:

    o     abrogated certain rights of guaranty agencies under contracts with the
          Secretary of Education  relating to the repayment of certain  advances
          from the Secretary of Education,

    o     authorized  the  Secretary  of  Education  to  withhold  reimbursement
          payments  otherwise due to certain  guaranty  agencies until specified
          amounts of such guaranty agencies' reserves had been eliminated,

    o     added  new  reserve  level  requirements  for  guaranty  agencies  and
          authorized  the  Secretary  of  Education  to  terminate  the  Federal
          Reimbursement  Contracts under  circumstances  that did not previously
          warrant such termination,

    o     expanded the  Secretary  of  Education's  authority to terminate  such
          contracts and to seize guaranty agencies' reserves, and

    o     mandated the additional recall of guaranty agency reserve funds.

Federal Insurance and Reimbursement of Guaranty Agencies

    Effect of annual claims rate. With respect to loans made prior to October 1,
1993,  the  Secretary of Education  currently  agrees to reimburse  the guaranty
agency  for up to 100%  of the  amounts  paid on  claims  made  by  lenders,  as
discussed in the formula  described  below,  so long as the eligible  lender has
properly  serviced  such loan.  The amount of  reimbursement  is lower for loans
originated  after October 1, 1993, as described  below.  Depending on the claims
rate  experience  of a guaranty  agency,  such  reimbursement  may be reduced as
discussed in the formula described below. The Secretary of Education also agrees
to repay 100% of the unpaid principal plus applicable  accrued interest expended
by a guaranty agency in discharging its guarantee  obligation as a result of the
bankruptcy,  death, or total and permanent  disability of a borrower,  or in the
case of a PLUS  loan,  the death of the  student  on behalf of whom the loan was
borrowed,  or in certain  circumstances,  as a result of school closures,  which
reimbursements  are  not to be  included  in the  calculations  of the  guaranty
agency's claims rate experience for the purpose of federal  reimbursement  under
the Federal Reimbursement Contracts.

    The formula used for loans  initially  disbursed prior to October 1, 1993 is
summarized below:

           Claims Rate                 Federal Payment
         ----------------    --------------------------------------
         0% up to 5%.....    100%
         5% up to 9%.....    100% of claims up to 5%; 90% of
                             claims 5% and over
         9% and over.....    100% of claims up to 5%; 90% of
                             claims 5% and over, up to 9%; 80% of
                             claims 9% and over

    The  claims  experience  is  not  accumulated  from  year  to  year,  but is
determined solely on the basis of claims in any one federal fiscal year compared
with the original  principal  amount of loans in  repayment at the  beginning of
that year.


                                      A-11


    The 1993  Amendments  reduce  the  reimbursement  amounts  described  above,
effective for loans initially  disbursed on or after October 1, 1993 as follows:
100%  reimbursement is reduced to 98%, 90%  reimbursement is reduced to 88%, and
80% reimbursement is reduced to 78%, subject to certain limited exceptions.  The
1998  Amendments  further reduce the federal  reimbursement  amounts from 98% to
95%, 88% to 85%, and 78% to 75% respectively,  for student loans first disbursed
on or after October 1, 1998.

    The reduced  reinsurance for federal  guaranty  agencies  increases the risk
that resources available to guaranty agencies to meet their guarantee obligation
will be significantly reduced.

    Reimbursement.  The  original  principal  amount  of loans  guaranteed  by a
guaranty  agency which are in repayment for purposes of computing  reimbursement
payments to a guaranty agency means the original  principal  amount of all loans
guaranteed by a guaranty agency less:

    o     the  original  principal  amount of such  loans  that have been  fully
          repaid, and

    o     the  original  amount of such  loans  for  which  the first  principal
          installment payment has not become due.

Guaranty  agencies with default rates below 5% are required to pay the Secretary
of Education annual fees equivalent to 0.51% of new loans guaranteed,  while all
other such agencies must pay a 0.5% fee. The Secretary of Education may withhold
reimbursement  payments if a guaranty agency makes a material  misrepresentation
or fails to  comply  with the  terms of its  agreements  with the  Secretary  of
Education or applicable federal law.

    Under the guarantee agreements, if a payment on a FFELP loan guaranteed by a
guaranty agency is received after  reimbursement  by the Secretary of Education,
the guaranty agency is entitled to receive an equitable share of the payment.

    Any  originator  of any  student  loan  guaranteed  by a guaranty  agency is
required to discount from the proceeds of the loan at the time of  disbursement,
and pay to the guaranty agency,  an insurance  premium which may not exceed that
permitted under the Higher Education Act.

    Under  present  practice,  after the  Secretary  of  Education  reimburses a
guaranty  agency for a default  claim paid on a  guaranteed  loan,  the guaranty
agency  continues to seek  repayment  from the  borrower.  The  guaranty  agency
returns to the Secretary of Education  payments that it receives from a borrower
after  deducting and retaining:  a percentage  amount equal to the complement of
the reimbursement percentage in effect at the time the loan was reimbursed,  and
an amount equal to 24% of such payments for certain  administrative  costs.  The
Secretary of Education may, however,  require the assignment to the Secretary of
defaulted  guaranteed loans, in which event no further collections activity need
be undertaken by the guaranty  agency,  and no amount of any recoveries shall be
paid to the guaranty agency.

    A  guaranty  agency  may enter  into an  addendum  to its  Interest  Subsidy
Agreement that allows the guaranty agency to refer to the Secretary of Education
certain  defaulted  guaranteed loans. Such loans are then reported to the IRS to
"offset" any tax refunds which may be due any defaulted borrower.  To the extent
that the guaranty  agency has originally  received less than 100%  reimbursement
from the  Secretary  of  Education  with  respect to such a referred  loan,  the
guaranty  agency  will not recover any  amounts  subsequently  collected  by the
federal  government which are attributable to that portion of the defaulted loan
for which the guaranty agency has not been reimbursed.

    Rehabilitation  of  defaulted  loans.  Under the Higher  Education  Act, the
Secretary of Education is authorized to enter into an agreement  with a guaranty
agency pursuant to which the guaranty agency shall sell defaulted loans that are
eligible for  rehabilitation  to an eligible  lender.  The guaranty agency shall
repay the  Secretary  of  Education an amount equal to 81.5% of the then current
principal balance of such loan,  multiplied by the  reimbursement  percentage in
effect at the time the loan was  reimbursed.  The amount of such repayment shall
be deducted  from the amount of federal  reimbursement  payments  for the fiscal
year  in  which  such  repayment   occurs,   for  purposes  of  determining  the
reimbursement rate for that fiscal year.

    For a loan to be eligible for rehabilitation,  the guaranty agency must have
received  consecutive  payments for 12 months of amounts owed on such loan. Upon
rehabilitation,  a loan is  eligible  for  all the  benefits  under  the  Higher
Education  Act for which it would have been  eligible  had no  default  occurred
(except that a borrower's loan may only be rehabilitated once).

    Eligibility   for  federal   reimbursement.   To  be  eligible  for  federal
reimbursement  payments,  guaranteed  loans must be made by an  eligible  lender
under the  applicable  guaranty  agency's  guarantee  program,  which  must meet
requirements  prescribed  by the rules  and  regulations  promulgated  under the
Higher  Education  Act,  including  the  borrower   eligibility,   loan  amount,
disbursement,  interest  rate,  repayment  period and guarantee  fee  provisions
described  herein and the other  requirements  set forth in the Higher Education
Act.

    Prior to the 1998  Amendments,  a FFELP loan was considered to be in default
for purposes of the Higher  Education  Act when the


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borrower  failed to make an installment  payment when due, or to comply with the
other terms of the loan, and if the failure persists for 180 days in the case of
a loan repayable in monthly  installments  or for 240 days in the case of a loan
repayable  in  less  frequent  installments.  Under  the  1998  Amendments,  the
delinquency  period  required  for a student  loan to be  declared in default is
increased from 180 days to 270 days for loans payable in monthly installments on
which the first day of  delinquency  occurs on or after the date of enactment of
the 1998  Amendments  and from  240  days to 330  days for a loan  payable  less
frequently  than  monthly  on which  the  delinquency  occurs  after the date of
enactment of the 1998 Amendments.

    The  guaranty  agency  must pay the lender for the  defaulted  loan prior to
submitting a claim to the Secretary of Education for reimbursement. The guaranty
agency must submit a reimbursement claim to the Secretary of Education within 45
days  after  it has  paid the  lender's  default  claim.  As a  prerequisite  to
entitlement  to payment on the  guarantee  by the guaranty  agency,  and in turn
payment of  reimbursement  by the Secretary of  Education,  the lender must have
exercised reasonable care and diligence in making,  servicing and collecting the
guaranteed loan. Generally, these procedures require:

    o     that completed loan applications be processed;

    o     a  determination  of  whether an  applicant  is an  eligible  borrower
          attending an eligible  institution  under the Higher  Education Act be
          made;

    o     the borrower's  responsibilities under the loan be explained to him or
          her;

    o     the promissory  note  evidencing the loan be executed by the borrower;
          and

    o     that the loan  proceeds  be  disbursed  by the  lender in a  specified
          manner.

    After the loan is made, the lender must establish  repayment  terms with the
borrower,  properly  administer  deferments  and  forbearances  and  credit  the
borrower for payments made. If a borrower becomes delinquent in repaying a loan,
a lender must perform certain collection procedures,  primarily telephone calls,
demand  letters,  skip tracing  procedures  and requesting  assistance  from the
applicable  guaranty agency,  that vary depending upon the length of time a loan
is delinquent.

Direct Loans

    The 1993 Amendments authorized a program of "direct loans," to be originated
by schools  with funds  provided by the  Secretary of  Education.  Under the FDL
Program,  the Secretary of Education is directed to enter into  agreements  with
schools,  or origination agents in lieu of schools, to disburse loans with funds
provided by the Secretary of Education.  Participation in the program by schools
is  voluntary.  The goals set forth in the 1993  Amendments  call for the direct
loan program to  constitute  5% of the total volume of loans made under the FFEL
Program and the FDL Program for academic year  1994-1995,  40% for academic year
1995-1996,  50% for academic years  1996-1997 and 1997-1998 and 60% for academic
year 1998-1999. No provision is made for the size of the FDL Program thereafter.
Based upon information released by the General Accounting Office,  participation
by schools in the FDL Program has not been  sufficient to meet the goals for the
1995-1996 or 1996-1997 academic years. The 1998 Amendments removed references to
the "phase-in" of the FDL Program,  including  restrictions on annual limits for
FDL  Program  volume  and  the  Secretary's   authority  to  select   additional
institutions to achieve balanced school representation.

    The loan terms are  generally  the same  under the FDL  Program as under the
FFEL Program,  though more flexible repayment provisions are available under the
FDL Program. At the discretion of the Secretary of Education, students attending
schools that  participate  in the FDL Program  (and their  parents) may still be
eligible for participation in the FFEL Program,  though no borrower could obtain
loans under both programs for the same period of enrollment.

    It is difficult to predict the impact of the FDL Program. There is no way to
accurately  predict the number of schools that will participate in future years,
or, if the Secretary  authorizes  students  attending  participating  schools to
continue to be eligible  for FFEL Program  loans,  how many  students  will seek
loans under the FDL Program  instead of the FFEL  Program.  In  addition,  it is
impossible to predict whether future legislation will eliminate, limit or expand
the FDL Program or the FFEL Program.

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