UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D. C. 20549 ------------------- FORM 10-K (Mark One) [ X ] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended September 30, 1996 [ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 [NO FEE REQUIRED] For the transition period from_____________to_____________ Commission File Number 0-16439 FAIR, ISAAC AND COMPANY, INCORPORATED (Exact name of registrant as specified in its charter) DELAWARE 94-1499887 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) 120 North Redwood Drive, San Rafael, California 94903 (Address of principal executive offices) (Zip Code) Registrant's telephone number, including area code: (415) 472-2211 ------------------- Securities registered pursuant to Section 12(b) of the Act: Common Stock, $0.01 par value per share New York Stock Exchange, Inc. (Title of Class) (Name of each exchange on which registered) Securities registered pursuant to Section 12(g) of the Act: None Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No . ---- ---- Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [ ] As of December 6, 1996, the aggregate market value of the Registrant's common stock held by nonaffiliates of the Registrant was $207,499,270 based on the last transaction price as reported on the New York Stock Exchange. This calculation does not reflect a determination that certain persons are affiliates of the Registrant for any other purposes. The number of shares of common stock outstanding on December 6, 1996 was 12,631,049 (excluding 3,057 shares held by the Company as treasury stock). Items 10, 11, 12 and 13 of Part III incorporate information by reference from the definitive proxy statement for the Annual Meeting of Stockholders to be held on February 4, 1997. TABLE OF CONTENTS Page ---- PART I ITEM 1. Business............................................................ 3 ITEM 2. Properties..........................................................11 ITEM 3. Legal Proceedings...................................................11 ITEM 4. Submission of Matters to a Vote of Security Holders.................11 EXECUTIVE OFFICERS OF THE REGISTRANT.........................................12 PART II ITEM 5. Market for Registrant's Common Equity and Related Stockholder Matters...........................................................13 ITEM 6. Selected Financial Data.............................................13 ITEM 7. Management's Discussion and Analysis of Financial Condition and Results of Operations.........................................14 ITEM 8. Financial Statements and Supplementary Data.........................19 ITEM 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure..............................................34 PART III ITEM 10. Directors and Executive Officers of the Registrant..................35 ITEM 11. Executive Compensation..............................................35 ITEM 12. Security Ownership of Certain Beneficial Owners and Management......35 ITEM 13. Certain Relationships and Related Transactions .....................35 PART IV ITEM 14. Exhibits, Financial Statement Schedules, and Reports on Form 8-K....36 SIGNATURES...................................................................39 Supplemental Information.....................................................40 2 PART I ITEM 1. BUSINESS Development Of The Business Fair, Isaac and Company (NYSE: FIC) is a leading developer of data management systems and services for the consumer credit, personal lines insurance, and direct marketing industries. The Company employs various tools, such as database enhancement software, predictive modeling, adaptive control, and systems automation to help its customers make "better decisions through data." Established in 1956, Fair, Isaac pioneered the credit risk scoring technologies now employed by most major U.S. consumer credit grantors. Its rule-based decision management systems, originally developed to screen consumer credit applicants, are now routinely employed in all phases of the credit account cycle: direct mail solicitation (credit cards, lines of credit, etc.), application processing, card reissuance, on-line credit authorization, and collection. Although direct comparisons are difficult, management believes Fair, Isaac ranks first or second in sales of every type of credit management product or service it markets, and that its total sales to the consumer credit market exceed those for similar products by any direct competitor. More than half of fiscal 1996 revenues were derived from usage-priced products and services marketed through alliances with major U.S. credit bureaus and third-party credit card processors. Sales of decision management products and services directly to credit industry end-users accounted for approximately 30 percent of revenues. In recent years Fair, Isaac has branched out, applying its proven risk/reward modeling capabilities to auto and home insurance underwriting, small business lending, and home mortgage financing. With the acquisition of DynaMark in December 1992, the Company made its first foray into marketing data processing and database management, an area it considers a prime target for diversification. Its strategy in this area is to develop and market an array of services combining DynaMark's strengths in warehousing and manipulating complex consumer databases with Fair, Isaac's expertise in predictive modeling and decision systems. DynaMark contributed $21.2 million or 14 percent of Fair, Isaac's fiscal 1996 revenues. Insurance group revenues in 1996 were $4.5 million or 3 percent of revenues. Fair, Isaac numbers hundreds of the world's leading credit card and travel card issuers, retail establishments, and consumer lenders among its regular customers. It has enjoyed continuous client relationships with some of these companies for more than 25 years. Through alliances with all three major U.S. credit bureaus the Company also serves a large and growing number of middle-market credit grantors, primarily by providing direct mail solicitation screening, application scoring, and account management services on a usage-fee basis. In addition, some of its newer end-user products, such as CreditDesk(R) application processing software and CrediTable(R) pooled-data scoring systems, are designed to meet the needs of relatively small users of scoring systems. Approximately 15 percent of Fair, Isaac's fiscal 1996 revenues came from sales outside the United States. With its long-standing presence in Western Europe and Canada and the more recent establishment of operating bases in Great Britain, France, Germany, Japan, Mexico and South Africa, the Company is well positioned to benefit from the expected growth in global credit card issuance and usage through the balance of the 1990s. Since 1990, Fair, Isaac's revenues and earnings per share have increased at a compound rate of 34 percent and 44 percent, respectively. The Company attributes this growth to rising market demand for credit scoring and account management services; success in increasing its share of market; and a gradual shift in marketing and pricing strategy, from primary reliance on direct, end-user sales of customized analytical and software products to ongoing usage revenues from services provided through credit bureaus and bankcard processing agencies. The Company's average revenue growth rate over the last 20 years has been approximately 22 percent which is closer to the rate that management believes can be sustained in the future. Because Fair, Isaac already holds the major share of the maturing North American credit scoring and account management markets, management believes the Company's long-term growth prospects will largely rest on its ability to (a) develop additional, high-value products and services for its present customer base; (b) increase its penetration of established or emerging credit markets outside the U.S. and Canada; and (c) develop new markets and 3 applications for its technologies--direct marketing, insurance, small business lending and health care information being prime examples. Products and Services The Company's principal products are statistically derived, rule-based analytic tools designed to help businesses make better decisions on their customers and prospective customers, and software systems and components to implement these analytic tools. In addition to sales of these products directly to end-users, the Company also makes these products available in service mode through arrangements with credit bureaus and third-party credit card processors. The Company's DynaMark subsidiary provides data processing and database management services to businesses engaged in direct marketing. Products and services sold to the consumer credit industry have traditionally accounted for most of the Company's revenues. However, the Company is actively promoting its products and services to other segments of the credit industry, including mortgage and small business lending; and to non-credit industries, particularly personal lines insurance and direct marketing. Consumer credit accounted for over 80 percent of the Company's revenues in each of the three years in the period ended September 30, 1996. Sales to customers in the direct marketing business, including the marketing arms of financial service businesses, accounted for 14 to 16 percent of revenues in each of the three years in the period ended September 30, 1996. Revenues from sales to the insurance industry accounted for two to three percent of revenues in each of the three years in the period ended September 30, 1996. Analytic Products The Company's primary analytic products are scoring algorithms (also called "scorecards") which can be used in screening lists of prospective customers, evaluating applicants for credit or insurance, and managing existing credit accounts. Some of the most common types of scoring algorithms developed by the Company are described below. Scoring algorithms are developed by correlating information available at the time a particular decision is made with known performance at a later date. Scoring algorithms can be developed to predict the likelihood of different kinds of performance (e.g. credit delinquency, response to a solicitation, and insurance claims frequency); they can be developed from different data sources (e.g. credit applications and credit bureau files); and they can be developed either for a particular user ("custom" scorecards) or for many users in a particular industry ("pooled data" or "generic" scorecards). Credit Application Scoring Algorithms. First introduced in 1958, Credit Application Scoring Algorithms are tools that permit credit grantors to calculate the risk of lending to individual applicants. They are delivered in the form of a table of numbers, one for each possible answer to each of about ten to twelve selected predictive questions that are found on the form filled in by the applicant or on a credit report purchased by the credit grantor. The user "scores" an applicant by looking in the table for the number associated with the answers provided about the applicant and calculating their sum. The "score" thus obtained is compared to a "cutoff score" previously established by the credit grantor's management to determine whether or not to extend the requested credit. A significant proportion of revenues from Credit Application Scoring Algorithms is derived from sales of new or replacement algorithms to existing users. Behavior Scoring Algorithms. The Company pioneered Behavior Scoring Algorithms with a research program in 1969. The first commercially successful products were introduced in 1978. In contrast to Credit Application Scoring Algorithms which deal with credit applicants, Behavior Scoring Algorithms permit managements to define rules for the treatment of existing credit customers on an ongoing basis. Although similar in statistical principle and manner of construction, Behavior Scoring Algorithms differ in several important respects from Credit Application Scoring Algorithms. First, rather than using an applicant's answers on a credit application or a credit report, the data used to determine a behavior score come from the customer's purchase and payment history with that credit grantor. Second, each customer is scored monthly, rather than only at application time, and an action is selected each time in response to the score. Third, the available actions are much more varied than simply granting or denying credit to an applicant. For example, if an account is delinquent, the actions available to a credit manager can include a simple message on a customer's bill calling attention to the delinquency, a dunning letter, a phone call, or a referral to a collection agency, with the action to be taken in any given case to be determined by the customer's behavior score. 4 Scores produced by specially designed Behavior Scoring Algorithms can be used to select actions for mailing promotional materials to customers, for changing the credit limits allowed, for authorizing individual credit card transactions, for taking various actions on delinquent accounts, and for reissuing credit cards which are about to expire. Behavior Scoring Algorithms are also components of the Adaptive Control Systems described below. Credit Bureau Scoring Services. The Company also provides scoring algorithms to each of the three major automated credit bureaus in the United States based solely on the information in their files. Customers of the credit bureau can use the scores derived from these algorithms to prescreen solicitation candidates, to evaluate applicants for new credit and to review existing accounts. Credit grantors using these services pay based on usage and the Company and the credit bureau share these usage revenues. The PreScore(R) service offered by the Company combines a license to use such algorithms for prescreening solicitation candidates along with tracking and consulting services provided by the Company and is priced on a time or usage basis. ScoreNetSM Service. The ScoreNet Service, introduced in August 1991, allows credit grantors to obtain Fair, Isaac's credit bureau scores and related data on a regular basis and in a format convenient for use in their account management programs. In most cases the account management program is a Fair, Isaac Adaptive Control System or Adaptive Control service at a credit card processor. The Company obtains the data from the credit bureau(s) selected by each subscriber and delivers it to the subscriber in a format compatible with the subscriber's account management system. Insurance Scoring Algorithms. The Company has also delivered scoring systems for insurance underwriters. Such systems use the same underlying statistical technology as credit scoring systems, but are designed to predict claim frequency or profitability of applicants for personal insurance such as automobile or homeowners' coverage. During fiscal 1993, the Company introduced a Property Loss Score ("PLS") service in conjunction with Equifax, Inc., a leading provider of data to insurance underwriters. In 1994, the Company introduced a similar service in conjunction with Trans Union called "ASSIST" which is designed to predict automobile insurance risk. PLS and ASSIST are similar to the credit bureau scoring services in that a purchaser of data from Equifax or Trans Union can use the scores to evaluate the risk posed by applicants for homeowners' or auto insurance. The Company and Equifax or Trans Union, as the case may be, share the usage revenue produced by these services. Aspects of automated application processing systems and Adaptive Control Systems are also applicable to insurance underwriting decisions. The Company is actively marketing its products and services to the insurance industry. Other Scoring Algorithms. The Company has developed scoring algorithms for other users, which include public utilities that require deposits from selected applicants before starting service, tax authorities that select returns to be audited, and mortgage lenders. The Company has also developed scoring algorithms for use in selecting life insurance salesmen, finance company managers, and prisoners suitable for early release, although to date these algorithms have not generated significant revenues. Automated Strategic Application Processing Systems (ASAP) The Company's Automated Strategic Application Processing systems (ASAP) automate the processing of credit applications, including the implementation of the Company's Credit Application Scoring Algorithms. The Company offers Mid-Range ASAPs which are stand-alone assemblies of hardware and software; Mainframe ASAP, SEARCH, StrategyWare(TM), and ScoreWare consisting of software for IBM and IBM compatible mainframe computers; and CreditDesk which consists of software for personal computers. The Company does not expect significant sales of new Mid-Range ASAP systems but still derives significant maintenance and enhancement revenues from existing systems. The tasks performed by ASAPs include: (i) checking for the completeness of the data initially given and printing an inquiry letter in the case of insufficient information; (ii) checking whether an applicant is a known perpetrator of fraud; (iii) electronically requesting, receiving, and interpreting a credit report when it is economic to do so; (iv) assigning a credit limit to the account, if acceptable, and printing a denial letter if not; and (v) forwarding the data necessary to originate billing records for accepted applicants. Mid-Range ASAP is a minicomputer-based system which carries out the tasks listed above in a manner extensively "tailored" to each user's unique requirements. Mainframe ASAP is a software-only package designed to be executed on IBM or IBM compatible mainframe computers. It is most useful for very large volume credit grantors who elect to enter application information from a number of separate locations. CreditDesk is designed for use on 5 stand-alone or networked personal computers. Although its software functions are not tailored as extensively as the other versions of ASAP, CreditDesk features an easy-to-use graphics interface. The Company also sells software components for IBM or compatible mainframe computers under the tradename "SEARCH" and "ScoreWare." SEARCH acquires and interprets credit bureau reports as a separate package. ScoreWare provides for easy installation of credit application scorecards and computes scores from such scorecards as part of the application processing sequence. StrategyWare combines the application processing features described above with the "Champion/Challenger" strategy concept described below under Adaptive Control Systems. The Company's Mid-Range and Mainframe ASAP systems are currently being used in the United States, Canada, and Europe by banks, retailers, and other financial institutions. CreditDesk is being used by over 300 credit grantors in more than a dozen countries. To support these installations, the Company provides complete hardware and software maintenance, general software support in the form of consulting, and specific software support by producing enhancements, as well as other modifications at a user's request. Adaptive Control Systems The Company's most advanced product is the Adaptive Control System, now generally marketed under the tradename "TRIAD". An Adaptive Control System is a complex of behavior scoring algorithms, computer software, and account management strategy addressed to one or more aspects of the management of a consumer credit or similar portfolio. For example, the Company has developed an Adaptive Control System for use by an electric utility in the management of its customer accounts. A principal feature of an Adaptive Control System is software for testing and evaluation of alternative management strategies, designated the "Champion and Challenger Strategy Software." The "Champion" strategy applied to any aspect of controlling a portfolio of accounts (such as determining collection messages or setting credit limits) is that set of rules considered by management to be the most effective at the time. A "Challenger" strategy is a different set of rules which is considered a viable candidate to outperform the Champion. The Company's Champion and Challenger Strategy software is tailored to the customer's billing system and is designed to permit the operation of both strategies at the same time and also to permit varying fractions of the accounts to go to each of the competing strategies. For example, if a Challenger is very different from the Champion, management may wish to test it on a very small fraction of the accounts, rather than to risk a large loss. Alternatively, if a Challenger appears to be outperforming a Champion, management can direct more and more of the account flow to it. There need not, in fact, be a limitation on the number of Challengers in place at any one time beyond the limits imposed by the ability of the Company and the user management to study the results. A Champion/Challenger structure is based on one or more of the Company's component products, usually Behavior Scoring Algorithms, as well as Company-developed software that permits convenient allocation of accounts to strategies and convenient modification of the strategies themselves. Adaptive Control Systems can also consider information external to the particular creditor, particularly scores and other information obtained from credit bureaus, in the design of strategies. A specific goal of the Company's Adaptive Control System product is to make the account management functions of the user as independent as possible of the user's overall data processing systems development department. For a Champion/Challenger structure to function effectively, new Challenger strategies must be developed continually as insight is gained, as external conditions change, and as management goals are modified. The Company often participates in the design and development of new Challenger strategies and in the evaluation of the results of Champion/Challenger competitions as they develop. Contracts for Adaptive Control Systems for end-users generally include multi-year software maintenance, strategy design and evaluation, and consulting components. The Company also provides Adaptive Control services through First Data Resources, Inc. and Total System Services, Inc. the two largest third-party credit card processors in the United States. The Adaptive Control service is also available in the United Kingdom through First Data Resources, Ltd. and Bank of Scotland. Credit card issuers subscribing to these services pay monthly fees based on the number of accounts processed. During fiscal 1996, the Company introduced StrategyWare which is an Adaptive Control System designed to apply Champion-Challenger principles to the processing of new credit accounts, rather than the management of existing accounts. The Company also believes that Adaptive Control Systems can operate in areas other than consumer credit; and, as noted above, has provided an Adaptive Control System to an electric utility company. 6 DynaMark DynaMark provides a variety of data processing and database management services to companies and organizations in direct marketing. DynaMark offers several proprietary tools in connection with such services including DynaLink and DynaMatch. DynaLink gives financial institutions and other users remote computer access to their "warehoused" customer account files or marketing databases. It allows them to perform on-line analyses ranging from profiling the history of a single customer purchase or credit usage to calling up print-outs of all files having certain defined characteristics in common. DynaMatch uses a unique scoring system to identify matching or duplicate records that most standard "merge-purge" systems would overlook. Credit managers and direct marketers can use it to identify household relationships (accounts registered in different names, but sharing a common address and surname) and to eliminate costly duplicate mailings. Credit card issuers can use it to spot potentially fraudulent or overlimit credit card charges by individuals using two or more cards issued under slightly different names or addresses. Customer Service and Support The Company provides service and support to its customers in a variety of ways. They include: (i) education of liaison teams appointed by buyers of scoring algorithms and software; (ii) maintenance of an answering service that responds to inquiries on minor technical questions; (iii) proactive Company-initiated follow-up with purchasers of the Company's products and services; (iv) conducting seminars held several times a year in various parts of the United States and, less often, in other countries; (v) conducting annual conferences for clients in which user experience is exchanged and new products are introduced; (vi) delivery of special studies which are related to the use of the Company's products and services; and (vii) consulting and training services provided by the Company's subsidiary, Credit & Risk Management Associates, Inc. Scoring algorithms can diminish in effectiveness over time as the population of applicants or customers changes. Such changes take place for a variety of reasons, many of which are unknown or poorly understood, but some are a result of marketing strategy changes or shifts in the national or the local economy. It is to the user's advantage, therefore, to monitor the performance of its algorithms so that they can be replaced when it is economic to do so. In response to this need as well as the requirement of the Equal Credit Opportunity Act that scoring algorithms be periodically validated, the Company provides tracking services and software products which measure the continuing performance of its scoring algorithms while in use by customers. Technology The Company's personnel have a high degree of expertise in several separate disciplines: operations research, mathematical statistics, computer-based systems design, programming, and data processing. The fundamental principle of operations research is to direct attention to a class of management decisions, to make a mathematical model of the situation surrounding that class of decisions, and to find rules for making the decisions which maximize achievement of the manager's goal. The Company's analytic products are classic examples of this doctrine reduced to practice. The entire focus is on decision making using the best mathematical and computational techniques available. The fundamental goal of mathematical statistics is to provide the method for deriving the maximum amount of useful information from an undigested body of data. The objective of the design of computer-based systems is to provide a mechanism for efficiently accepting input data from a source, storing that data in a cost-effective medium, operating on the data with reliable algorithms and decision rules, and reporting results in readily comprehensible forms. The Company's analytic products have a clear distinguishing characteristic in that they make management by rule possible in situations where the only alternative is reliance on a group of people whose actions can never be entirely consistent. Rules for selecting actions require computation of probabilities of results. But computing the probability of a particular result in the traditional mode, that is, by counting the number of occurrences of each possible result in all possible combinations of circumstances, clearly breaks down when the number of combinations becomes very large. When only a few thousand cases of results are available, more subtle mathematical methods must be used. The Company has been actively developing and using techniques of this kind for 40 years, as indicated by the development and continual enhancement of its proprietary suite of algorithms and computer programs used to develop scoring algorithms. 7 The Company's products must also interface successfully with systems already in place. For example, they must accept data in various forms and in various media such as handwritten applications, video display terminal input, and telecommunications messages from credit bureaus. They must also provide output in diverse forms and media, such as video displays, printed reports, transactions on magnetic tape, and printed letters. The Company's response to this interface requirement has been to develop a staff which is expert in both logical design of information systems and the various languages used for coding. Although DynaMark has many competitors in the data processing field, some of which are significantly larger, DynaMark has concentrated on providing specialized types of data processing and database management services using proprietary tools which, it believes, give it an edge over its competition in these areas. Markets and Customers The Company's products for use in the area of consumer credit are marketed to banks, retailers, finance companies, oil companies, credit unions, and credit card companies. The Company has approximately 500 users of products sold directly by the Company to end-users. These include about 75 of the 100 largest banks in the United States; several of the largest banks in Canada; approximately 20 banks in the United Kingdom; more than 40 retailers; 12 oil companies; major travel and entertainment card companies; and more than 40 finance companies. Custom algorithms and systems have generally been sold to larger credit grantors. The scoring, application processing and adaptive control services offered through credit bureaus and third-party processors are intended, in part, to extend usage of the Company's technology to smaller credit issuers and the Company believes that users of its products and services distributed through third-parties number in the thousands. As noted above, the Company also sells its products to utilities, tax authorities and insurance companies. DynaMark markets its services to a wide variety of businesses engaged in direct marketing. These include banks and insurance companies, catalog merchandisers, fund-raisers and others. Most of DynaMark's revenues come from direct sales to the end user of its services, but in some cases DynaMark acts as a subcontractor to advertising agencies or others managing a particular project for the end-user. No single end-user customer accounted for more than 10% of the Company's revenues in fiscal 1996. Revenues generated through the Company's alliances with the three major credit bureaus in the United States, Equifax, Inc., Experian Information Solutions, Inc. (formerly known as TRW Information Services) and Trans Union Corporation, each accounted for approximately nine to eleven percent of the Company's total revenues in fiscal 1996. The percentage of revenues derived from customers outside the United Sates was approximately 15 percent in fiscal 1996, 13 percent in fiscal 1995, and 14 percent in fiscal 1994. DynaMark had virtually no non-U.S. revenues prior to fiscal 1996. Canada, the United Kingdom and Germany are the largest international market segments. Mexico, Japan, South Africa, a number of countries in South America and almost all of the Western European countries are represented in the user base. The Company has delivered products to users in approximately 40 countries. The information set forth under the caption "Segment Information" in Note 13 to the Consolidated Financial Statements is incorporated herein by reference. The Company's foreign offices are primarily sales and customer service offices acting as agents on behalf of the U.S. production operations. Net identifiable assets, capital expenditures and depreciation associated with foreign offices are not material. The Company has enjoyed good relations with the majority of its customers over extended periods of time, and a substantial portion of its revenue is derived from repeat customers. As noted above, the Company is actively pursuing new users, particularly in the marketing and insurance fields, as well as those potential users in the consumer credit area not yet using the Company's products. Contracts and Backlog The Company's practice is to enter into contracts with several different kinds of payment terms. Scoring algorithms have historically been sold through one-time, fixed-price contracts. The Company will continue to sell scoring algorithms on this basis but has also entered into longer term contractual arrangements with some of its largest customers for the delivery of multiple algorithms. PC-ASAP ("CreditDesk") customers have the option to enter into contracts that provide for a one-time license fee or volume-sensitive monthly lease payments. The one-time and usage-based contracts contain a provision requiring monthly maintenance payments. Mainframe ASAP contracts include a one-time fee for the basic software license, plus monthly fees for maintenance and enhancement services. The Company also realizes maintenance and enhancement revenues from users of its line of Mid-Range ASAP systems. PreScore contracts call for usage or periodic license fees and there is generally a minimum charge. 8 Contracts for the delivery of complete Adaptive Control Systems typically contain both fixed and variable elements in recognition of the fact that they extend over multiple years and must be negotiated in the face of substantial uncertainties. As noted above, the Company is also providing scoring algorithms and application processing on a service basis through credit bureaus, and credit account management services through third-party bankcard processors. Subscribers pay for these services and for the ScoreNet service based on usage. DynaMark employs a combination of fixed fee and volume-or usage-based pricing for its services. As of September 30, 1996, the Company's backlog, which includes only firm contracts, was approximately $60,098,000, as compared with approximately $46,137,000 as of September 30, 1995. Most usage-based revenues do not appear as part of the backlog. The Company believes that approximately 30% of the September 30, 1996 backlog will be delivered after the end of the current fiscal year, September 30, 1997. Most DynaMark contracts include unit or usage charges, the total amount of which cannot be determined until the work is completed. DynaMark's backlog is not significant in amount, is not considered a significant indicator of future revenues, and is not included in the foregoing figures. Competition The Company believes that its typical product development cycle, which in the past has extended as long as ten years, has tended to moderate the Company's growth rate. It also believes, however, that this long product development lead time provides a barrier to entry of competitive products. As credit scoring, automated application processing, and behavioral scoring algorithms, all of which were pioneered by the Company, have become standard tools for credit providers, competition has emerged from five sectors: scoring algorithm builders, providers of automated application processing services, data vendors, neural network developers and artificial intelligence system builders. It is likely that a number of new entrants will be attracted to the market, including both large and small companies. Many of the Company's present and potential competitors have substantially greater financial, managerial, marketing, and technological resources than the Company. The Company believes that none of its competitors offer the same mix of products as the Company. However certain competitors may have larger shares of particular geographic or product markets. In-house analytic and systems developers are also a significant source of competition for the Company. The Company believes that the principal factors affecting competition for scoring algorithms are product performance and reliability; expertise and knowledge of the credit industry; ability to deliver algorithms in a timely manner; customer support, training and documentation; ongoing enhancement of products; and comprehensiveness of product applications. It competes with both outside suppliers and in-house groups for this business. The Company's primary competitor among outside suppliers of scoring algorithms is C.C.N. Systems Limited ("CCN") of Nottingham, England, a subsidiary of Great Universal Stores plc, a large British retailer. Scores sold by credit bureaus in conjunction with credit reports, including scores computed by algorithms developed by the Company, provide potential customers with the alternative of purchasing scores on a usage-priced basis. The Company believes that the principal factors affecting competition in the market for automated application processing systems (such as ASAP) are the same as those affecting scoring algorithms, together with experience in developing computer software products. Competitors in this area include outside computer service providers and in-house computer systems departments. The Company believes that its primary competitor in this area is American Management Systems, Incorporated ("AMS"). AMS also offers credit scoring algorithms. The Company competes with data vendors in the market for its credit bureau scoring services including PreScore and ScoreNet. In the past several years, data vendors have expanded their services to include evaluation of the raw data they provide. All of the major credit bureaus offer competing prescreening and credit bureau scoring services developed, in some cases, in conjunction with the Company's primary scoring algorithm competitor, CCN. In November 1996 it was announced that CCN had agreed to acquire Experian Information Solutions, Inc. (formerly known as TRW Information Systems & Services). Both AMS and CCN offer products intended to perform some of the same functions as the Company's Adaptive Control Systems. The Company believes that customers using its Adaptive Control Systems, in both custom end-user form and through third-party processors, significantly outnumber users of the competing AMS and CCN products. Another source of emerging competition comes from companies developing artificial intelligence systems including those known as "expert systems" and "neural networks." An expert system is computer software that replicates the decision-making process of the best available human "experts" in solving a particular class of problem, 9 such as credit approval, charge card authorization, or insurance underwriting. Scoring technology differs from expert systems in that scoring technology is based upon a large data base of results, from which rules and algorithms are developed, as compared to expert systems, which are typically based primarily on the "expert's" judgment and less so upon a significant data base. The Company believes its technology is superior to expert system technology where sufficient performance data is available. Neural networks, on the other hand, are an alternative method of developing scoring algorithms from a data base but using mathematical techniques quite different from those used by the Company. For example, HNC Software, Inc. has developed systems using neural network technology which compete with some of the Company's products and services. The Company believes that analytical skill and knowledge of the business environment in which an algorithm will be used are generally more important than the choice of techniques used to develop the algorithm; and, further, that the Company has an advantage in these areas with respect to its primary markets as compared with neural network developers. As noted above, there are a large number of companies providing data processing and database management services in competition with DynaMark, some of which are considerably larger than DynaMark. The Company believes the market for such services will continue to expand rapidly for the foreseeable future. Competition in this area is based on price, service, and, in some cases, ability of the processor to perform specialized tasks. As noted above, DynaMark has concentrated on providing specialized types of data processing and database management services using proprietary tools which, it believes, give it an edge over its competitors in these areas. Product Protection The Company relies upon the laws protecting trade secrets and upon contractual non-disclosure safeguards, including its employee non-disclosure agreements and restrictions on transferability that are incorporated into its customer agreements, to protect its software and proprietary interests in its product methodology and know-how. The Company currently has one patent application pending but does not otherwise have patent protection for any of its programs or algorithms, nor does it believe that the law of copyrights affords any significant protection for its proprietary software. The Company instead relies principally upon such factors as the knowledge, ability, and experience of its personnel, new products, frequent product enhancements, and name recognition for its success and growth. The Company retains title to and protects the suite of algorithms and software used to develop scoring algorithms as a trade secret and has never distributed its source code. In spite of these precautions, it may be possible for competitors or users to copy or reproduce aspects of the Company's software or to obtain information that the Company regards as trade secrets. In addition, the laws of some foreign countries do not protect the Company's proprietary rights to the same extent as do the laws of the United States. Research and Development Technological innovation and excellence have been goals of the Company since its founding. The Company has devoted, and intends to continue to devote, significant funds to research and development. The Company has ongoing projects for improving its fundamental knowledge in the area of algorithm design, its capabilities to produce algorithms efficiently, and its ability to specify and code algorithm executing software. The information set forth in the line entitled "Research and development" in the Consolidated Statement of Income and the information set forth under the caption "Software costs" in Note 1 to the Consolidated Financial Statements is incorporated herein by reference. Above and beyond the projects formally designated as Research and Development, many of the Company's activities contain a component that produces new knowledge. For example, an Adaptive Control System, by its nature and purpose, must be designed to match its environment and learn as it operates. In the areas in which the Company's products are useful, the "laboratory" is necessarily the site of the user's operations. Hardware Manufacturing Hardware for the Company's Mid-Range ASAP systems consists primarily of a Motorola MC 68030-based central processing unit, one or more video display terminals, a disk storage unit, and various other input-output and peripheral devices. The Company's manufacturing process at its San Rafael, California facility involves assembly, testing, and quality assurance functions. Components and parts used in the Company's Mid-Range ASAP systems are purchased from outside vendors, and the Company generally seeks to use components and parts that are available in quantity from a number of distributors. The Company believes that, should any of these components become 10 unavailable from current sources, alternative sources could be developed. Hardware manufacturing and enhancements account for less than one percent of total revenue. Personnel As of September 30, 1996, the Company employed approximately 1,037 persons. None of its employees is covered by a collective bargaining agreement and no work stoppages have been experienced. ITEM 2. PROPERTIES The Company's principal office is located in San Rafael, California, approximately 15 miles north of San Francisco. The Company leases approximately 144,000 square feet of office space in three buildings at that location under leases expiring in 2001, and an additional 34,000 square feet under a lease expiring September 30, 1997. It also leases approximately 9,600 square feet of warehouse space in San Rafael for its hardware operations and for storage under month-to-month leases. The Company has entered into a lease for a building under construction adjacent to its San Rafael headquarters for an additional 124,000 square feet of office space in increments over the period from April 1997 to May 1998. It has also entered into a letter of intent for a build-to-suit lease, with an option to purchase, approximately 300,000 square feet of additional office space in San Rafael with an expected initial occupancy date in the year 2000. DynaMark leases approximately 77,000 square feet of office and data processing space in two buildings in Arden Hills, Minnesota under leases which expire in 2005. DynaMark sold its personalized printing business in a transaction which closed on November 4, 1996. The purchaser is obligated to assume DynaMark's obligations with respect to those facilities not later than March 31, 1997. DynaMark is currently negotiating for an option for a build-to-suit lease for a third building of approximately 30,000 square feet adjacent to its headquarters in Arden Hills. DynaMark's Printronic Division leases approximately 25,000 square feet of office and data processing space in New York City. The Company also leases a total of approximately 32,000 square feet of office space for offices in Monterey, California; New Castle, Delaware; Atlanta, Georgia; Chicago, Illinois; Tampa, Florida; Toronto, Ontario; Birmingham, England; Tokyo, Japan; Paris, France; Mexico City, Mexico; and Wiesbaden, Germany. See Notes 6 and 12 of Notes to Consolidated Financial Statements for information regarding the Company's obligations under leases. The Company believes that suitable additional space will be available to accommodate future needs. ITEM 3. LEGAL PROCEEDINGS No material legal proceedings are pending. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS Not applicable. 11 EXECUTIVE OFFICERS OF THE REGISTRANT Name Positions Held Age ---- -------------- --- Larry E. Rosenberger President and Chief Executive Officer 50 since March, 1991, Executive Vice President 1985-1991, Senior Vice President 1983-1985, Vice President 1977-1983. A Director since 1983. Joined the Company in 1974. John D. Woldrich Appointed Chief Operating Officer 53 effective August 1, 1995. Executive Vice President since 1985, Senior Vice President 1983-1985, Vice President 1977-1983. A Director since 1983. Joined the Company in 1972. Gerald de Kerchove Executive Vice President since 1985, 50 Senior Vice President 1983-1985, Vice President 1977-1983. Joined the Company in 1972. Barrett B. Roach Executive Vice President since joining 56 the Company in August 1992. Chief Administrative and Financial Officer of Network Equipment Technologies, Inc. from 1986 to July 1990. Owned and operated a vineyard from July 1990 to August 1992. Patrick G. Culhane Executive Vice President since August 42 1995; Senior Vice President 1992 to 1995; Vice President 1990 to 1992; joined the Company in 1985. H. Robert Heller Executive Vice President since September 56 1996 and a Director since February 1994. President of International Payments Institute from December 1994 to September 1996; President and Chief Executive Officer of Visa U.S.A., Inc. from 1991 to 1993, Executive Vice President of Visa International from 1989 to 1991. Jeffrey F. Robinson Senior Vice President since 1986, Vice 47 President 1980-1986. Treasurer 1981- 1983. Joined the Company in 1975. Kenneth M. Rapp Senior Vice President since August 1994, 50 and President and Chief Operating Officer of DynaMark, Inc. since it was founded in 1985. Peter L. McCorkell Senior Vice President since August 1995; 50 Vice President, Secretary and General Counsel since joining the Company in 1987. Patricia Cole Senior Vice President, Chief Financial 47 Officer and Treasurer since November 18, 1996; Controller since joining the Company in September 1995. Vice President and Controller of Southern Pacific Telecommunications Company 1993 to 1995; Controller of Los Angeles Cellular Telephone Company 1990-1992. - ------------------ The term of office for all officers is at the pleasure of the Board of Directors. 12 PART II ITEM 5. Market for Registrant's Common Equity and Related Stockholder Matters As of May 6, 1996, the company's common stock began trading on the New York Stock Exchange under the symbol: FIC. Prior to that date, it was traded over-the-counter on the Nasdaq Stock Market under the symbol: FICI. At December 2, 1996, Fair, Isaac had 255 holders of record of its common stock. The following table lists the high and low last transaction prices for the periods shown, as reported by the New York Stock Exchange and the Nasdaq Stock Market. Stock Prices High Low - ---------------------------------------------------------- October 1 - December 31, 1994 28 5/8 17 1/8 January 1 - March 31, 1995 26 3/4 17 April 1 - June 30, 1995 29 3/4 22 1/4 July 1 - September 30, 1995 30 3/4 25 1/2 October 1 - December 31, 1995 29 1/4 25 January 1 - March 31, 1996 30 3/8 21 1/2 April 1 - June 30, 1996 50 30 July 1 - September 30, 1996 46 1/4 37 5/8 Dividends On May 24, 1995, Fair, Isaac announced a 100 percent stock dividend (equivalent to a two-for-one stock split) and its intention to pay quarterly dividends of 2 cents per share or 8 cents per year subsequent to issuance of the stock dividend. Quarterly dividends of that amount were paid throughout fiscal 1996. There are no current plans to change the cash dividend nor to issue any further stock dividend. ITEM 6. Selected Financial Data (dollars in thousands, except per share data) Fiscal year ended September 30, 1996 1995 1994 1993 1992 - ------------------------------------------------------------------------------------------------------------------- Revenues $ 148,749 $ 113,881 $ 90,279 $ 66,668 $ 42,614 Income from operations 28,026 19,864 15,795 8,108 5,633 Income before income taxes 27,200 21,446 16,553 8,652 6,667 Net income 16,179 12,695 10,049 5,277 3,932 Earnings per share $1.27 $1.00 $.81 $.44 $.33 Dividends per share * $.08 $.055 $.07 $.07 $.07 At September 30, 1996 1995 1994 1993 1992 - ------------------------------------------------------------------------------------------------------------------- Working capital $ 33,319 $ 22,162 $ 16,490 $ 14,652 $ 13,401 Total assets 113,054 88,290 70,935 54,230 41,982 Long-term obligations 1,552 1,930 2,333 2,729 2,655 Stockholders' equity 78,347 56,128 42,939 31,516 26,647 <FN> * Because the change to quarterly dividends was initiated in September 1995, the rate of dividends paid in fiscal 1995 does not reflect the new annual rate which is 8 cents per share. </FN> 13 ITEM 7. Management's Discussion and Analysis of Financial Condition and Results of Operations Fair, Isaac and Company, Incorporated, provides products and services designed to help a variety of businesses use data to make better decisions on their customers and prospective customers. The Company's products include statistically derived, rule-based analytical tools, software designed to implement those analytical tools and consulting services to help clients use and track the performance of those tools. The Company also provides a range of credit scoring and credit account management services in conjunction with credit bureaus and credit card processing agencies. Its DynaMark subsidiary provides data processing and database management services to businesses engaged in direct marketing. This discussion and analysis should be read in conjunction with the Company's Consolidated Financial Statements and Notes. In addition to historical information, this report includes certain forward-looking statements regarding events and trends which may affect the Company's future results. Such statements are subject to risks and uncertainties that could cause the Company's actual results to differ materially. Such factors include, but are not limited to, those described in this discussion and analysis. The Company is organized into business units that correspond to its principal markets: consumer credit, insurance and direct marketing (DynaMark). Sales to the consumer credit industry have traditionally accounted for the bulk of the Company's revenues. Products developed specifically for a single user in this market are generally sold on a fixed-price basis. Such products include application and behavior scoring algorithms (also known as "analytic products" or "scorecards"), credit application processing systems (ASAP(TM) and CreditDesk(R)) and custom credit account management systems, including those marketed under the name TRIAD.(TM) Software systems usually also have a component of ongoing maintenance revenue, and CreditDesk systems have also been sold under time- or volume-based price arrangements. Credit scoring and credit account management services sold through credit bureaus and third-party credit card processors are generally priced based on usage. Products sold to the insurance industry are generally priced based on the number of policies in force, subject to contract minimums. DynaMark employs a combination of fixed-fee and usage-based pricing. RESULTS OF OPERATIONS Revenues The following table sets forth for the fiscal periods indicated (a) the percentage of revenues represented by fixed-price and usage-priced revenues from the Credit business unit, and the percentage of revenues contributed by the DynaMark and Insurance business units; and (b) the percentage change in revenues within each category from the prior fiscal year. Fixed-price revenues include all revenues from application processing software, custom scorecard development and consulting projects for credit. Virtually all usage revenues are generated through third-party alliances such as those with credit bureaus and third-party credit card processors. Percentage of Period-to-period revenue percentage changes Years ended 1995 1994 September 30, to to 1996 1995 1994 1996 1995 - ------------------------------------------------------------------------------------------------ Credit: Fixed-price 30 29 32 34 15 Usage-priced 53 53 50 31 33 DynaMark 14 16 16 19 22 Insurance 3 2 2 63 56 ---- ---- ----- Total revenues 100 100 100 31 26 ==== ==== ===== Since its acquisition, DynaMark has taken on an increasing share of the mainframe batch processing requirements of the Company's other business units. During fiscal 1996, such inter-company revenue has represented more than fifteen percent of DynaMark's total revenues. Accordingly, DynaMark's externally reported revenues tend to understate DynaMark's growth and contribution to the Company as a whole. In addition, DynaMark's revenue growth in the first six months of fiscal 1996 was slowed by disruptions caused by the merger of one of its largest customers. 14 On July 19, 1996, DynaMark acquired the assets and business of Printronic Corporation of America, Inc. ("Printronic") and on November 4, 1996, it sold the assets and business of its personalized printing division to Gage Marketing Group, LLC. Revenues from the two operations in the twelve-month periods prior to these transactions were similar, so the net effect on DynaMark's revenue in future periods is not expected to be material. On September 30, 1996, the Company acquired Credit & Risk Management Associates, Inc. ("CRMA"). CRMA's revenues in the year ended September 30, 1996, were approximately $4.3 million. Revenue from credit application scoring products increased by 10 percent in fiscal 1995 compared with fiscal 1994, and by 36 percent in fiscal 1996 compared with fiscal 1995, due primarily to the Company's introduction of new products, including tracking software and small business loan scoring products. ASAP revenues increased by 13 percent in 1995 compared with 1994, and by another 30 percent in fiscal 1996, primarily due to increased sales of PC-based ASAP products (CreditDesk), including sales to small business lenders, and sales of software components for mainframe ASAP systems. Revenues from sales of credit account management systems (TRIAD) sold to end-users increased 28 percent from 1994 to 1995 and by 38 percent from 1995 to 1996. The Company's high degree of success in penetrating the U.S. bankcard industry with these products has limited, and may continue to limit, the revenue growth in that market. However, the Company has added functionality for the existing base of TRIAD users and is actively marketing TRIAD for other types of credit products and in overseas markets, which accounted for most of the growth in 1995 and 1996. Usage revenues are generated primarily by credit scoring services distributed through major credit bureaus and credit account management services distributed through third-party bankcard processors. Revenues from credit bureau-related services have increased by more than 30 percent in each of the last three fiscal years and accounted for approximately 39 percent of revenues in fiscal 1995 and 1996. Revenues from services provided through bankcard processors also increased in each of these years, due primarily to increases in the number of accounts at each of the major processors. Revenues derived from alliances with credit bureaus and credit card processors have accounted for much of the Company's revenue growth and improvement in operating margins over the last three years. While the Company has been very successful in extending or renewing such agreements in the past, and believes it will generally be able to do so in the future, the loss of one or more such alliances or an adverse change in terms could have a significant impact on revenues and operating margin. Revenues generated through the Company's alliances with Equifax, Inc., Experian Information Solutions, Inc., (formerly TRW Information Systems & Services) and Trans Union Corporation each accounted for approximately nine to eleven percent of the Company's total revenues in fiscal 1995 and 1996. On November 14, 1996, it was announced that Experian was being acquired by CCN Group Ltd., a subsidiary of Great Universal Stores, PLC. CCN is the Company's largest competitor, worldwide, in the area of credit scoring. TRW/Experian has offered scoring products developed by CCN in competition with those of the Company for several years. The Company is not presently able to determine what effect, if any, the acquisition of Experian by CCN will have on its future revenues. On September 30, 1996, amendments to the Fair Credit Reporting Act were enacted and signed into law. The Company believes these changes to the federal law regulating credit reporting will be favorable to the Company and its clients. Among other things, the new law expressly permits the use of credit bureau data to prescreen consumers for offers of credit and insurance and allows affiliated companies to share consumer information with each other subject to certain conditions. There is also a seven-year moratorium on new state legislation on certain issues. However, the states remain free to regulate the use of credit bureau data in connection with insurance underwriting. The Company believes such enacted or proposed state regulation has had a negative impact on its efforts to sell insurance risk scores through credit reporting agencies. The Company's revenues derived from customers outside the United States increased from $12.5 million in fiscal 1994 to $14.9 million in 1995 and to $21.8 million in 1996. DynaMark has not had significant non-U.S. revenues. Sales of software products, including TRIAD and PC-based ASAP, and an increase in the number of accounts using the Company's account management services at credit card processors in Europe and Latin America accounted for most of the increases in international revenues in fiscal 1995 and 1996. 15 Revenues from software maintenance and consulting services each accounted for less than 10 percent of revenues in each of the three years in the period ended September 30, 1996, and the Company does not expect revenues from either of these sources to exceed 10 percent of revenues in the foreseeable future. During the period since 1990, while the rate of account growth in the U.S. bankcard industry has been slowing and many of the Company's largest institutional clients have merged and consolidated, the Company has generated above-average growth in revenues--even after correcting for the effect of the DynaMark acquisition--from its bankcard-related scoring and account management business by deepening its penetration of large banks and other credit issuers. The Company believes much of its future growth prospects will rest on its ability (1) to develop new, high-value products and services for its present client base of major U.S. consumer credit issuers; (2) to increase its penetration of established or emerging credit markets outside the U.S. and Canada; and (3) to expand--either directly or through further acquisitions--into relatively undeveloped or underdeveloped markets for its products and services, such as direct marketing, insurance, small business lending and healthcare information management. Over the long term, in addition to the factors discussed above, the Company's rate of revenue growth--excluding growth due to acquisitions--is limited by the rate at which it can recruit and absorb additional professional staff. While the increased percentage of usage revenues may loosen this constraint to some extent, management believes it will continue to exist indefinitely. On the other hand, despite the high penetration the Company has already achieved in certain markets, the opportunities for application of its core competencies are much greater than it can pursue. Thus, the Company believes it can continue to grow revenues, within the personnel constraint, for the foreseeable future. At times management may forego short-term revenue growth in order to devote limited resources to opportunities which it believes have exceptional long-term potential. This occurred in the period from 1988 through 1990 when the Company devoted significant resources to developing the usage-priced services distributed through credit bureaus and third-party processors. Cumulative revenue since 1987, net of the DynaMark acquisition, is slightly above the Company's 20-year historical average revenue growth of about 22 percent. Expenses The following table sets forth for the fiscal periods indicated (a) the percentage of net revenues represented by certain line items in the Company's Consolidated Statement of Income, and (b) the percentage change in the amount of each such line item from the prior fiscal year. Percentage of Period-to-period revenue percentage changes Years ended 1995 1994 September 30, to to 1996 1995 1994 1996 1995 - --------------------------------------------------------------------------------------------------- Total revenues 100 100 100 31 26 ---- ---- ---- Costs and expenses: Cost of revenues 38 38 38 31 27 Sales and marketing 17 20 20 9 23 Research and development 5 4 5 96 -- General and administrative 21 21 19 32 37 Amortization of intangibles -- -- 1 3 (12) ---- ---- ---- Total costs and expenses 81 83 83 28 26 ---- ---- Income from operations 19 17 17 41 26 Other income (expense) (1) 2 1 NM* 109 ---- ---- ---- Income before income taxes 18 19 18 27 30 ---- ---- ---- Provision for income taxes 7 8 7 26 35 ---- ---- ---- Net income 11 11 11 27 26 ==== ==== ==== <FN> * Not meaningful </FN> Cost of revenues Cost of revenues consists primarily of personnel, travel and related overhead costs; costs of computer service bureaus; and the amounts paid by the Company to credit bureaus for scores and related information in connection with the ScoreNet(R) Service. Cost of revenues, as a percentage of revenues, has remained essentially unchanged since fiscal 1994. 16 Sales and marketing Sales and marketing expenses consist principally of personnel, travel, overhead, advertising and other promotional expenses. As a percentage of revenues, sales and marketing expenses were essentially unchanged in fiscal 1995 compared with fiscal 1994, but decreased in fiscal 1996 due primarily to a reduction in media advertising. Research and development Research and development expenses include the personnel and related overhead costs incurred in product development, researching mathematical and statistical algorithms, and developing software tools that are aimed at improving productivity and management control. Research and development expenses, in absolute dollars, were essentially unchanged from fiscal 1994 to 1995 and increased sharply in fiscal 1996. After several years of concentrating on developing new markets--either geographical or by industry--for its existing technologies, the Company has recently increased emphasis on developing new technologies, especially in the area of software development. General and administrative General and administrative expenses consist mainly of compensation expenses for certain senior management, corporate facilities expenses, the costs of administering certain benefit plans, legal expenses, expenses associated with the exploration of new business opportunities and the costs of operating administrative functions such as finance and computer information systems. As a percentage of revenues, these expenses increased in fiscal 1995 compared with fiscal 1994, due to significant increases in office space, expenditures made to improve the Company's information systems and technology infrastructure, and the costs of exploring new business opportunities, primarily in the healthcare information management area. As a percentage of revenues, general and administrative expenses were essentially unchanged in fiscal 1996 compared with fiscal 1995. Amortization of intangibles The Company is amortizing the intangible assets arising from various acquisitions over periods ranging from two to 15 years. The level of amortization expense in future years will depend, in part, on the amount of additional payments to the former shareholders of an acquired company. See below, under "Capital Resources and Liquidity." Other income (expense) The table in Note 15 to the Consolidated Financial Statements presents the detail of other income and expenses. Interest income is derived from the investment of funds surplus to the Company's immediate operating requirements. At September 30, 1996, the Company had approximately $23.0 million invested in U.S. treasury securities and other interest-bearing instruments. Interest income increased in fiscal 1995 and 1996 due to rising interest rates and the increasing balance in interest-bearing accounts and instruments. The Company's share of operating losses in certain early-stage development companies that are accounted for using the equity method is charged to other expense. In addition, during the quarter ended September 30, 1996, the Company wrote off an investment in a different early-stage development company due to the deteriorating financial condition of that entity. This write-off and the Company's share of losses in these early-stage development companies were primarily responsible for the difference between the increase in operating income in fiscal 1996 (41 percent) and the increase in net income (27 percent). Note 5 to the Consolidated Financial Statements describes the Company's investment in such companies. Provision for income taxes The Company's effective tax rate increased to approximately 41 percent in fiscal 1995 from an effective rate of approximately 39 percent in fiscal 1994, and decreased to 40.5 percent in fiscal 1996 due primarily to a changing mix of applicable state and foreign tax rates. The Company expects its effective tax rate in fiscal 1997 to be approximately the same as in fiscal 1996, barring any change in the tax laws. 17 CAPITAL RESOURCES AND LIQUIDITY Working capital increased from $16,490,000 at September 30, 1994, to $22,162,000 at September 30, 1995, and to $33,319,000 at September 30, 1996. The increase in fiscal 1996 was due primarily to increases in accounts receivable and short-term investments and decreases in billings in excess of earned revenues and income taxes payable, which more than offset increases in accounts payable and other accrued liabilities, and in accrued compensation and employee benefits. The Company may be required to make additional payments to the former stockholders of CRMA based upon its financial results in fiscal 1997, 1998 and 1999. Those amounts, which will be paid 55 percent in Company stock and 45 percent in cash, will not exceed $1.833 million per year. In fiscal 1995, cash provided by operations was more than offset by cash used in investing activities and financing activities. Cash provided by operations resulted primarily from net income before depreciation and amortization, and increases in accrued compensation and employee benefits, partially offset by the increase in accounts receivable and unbilled work in progress. Cash was used in investing activities primarily for additions to property and equipment (including major expansions at the Company's headquarters in San Rafael, California, and at DynaMark's facility in St. Paul, Minnesota), the "earn-out" payment to the former owners of DynaMark, the purchase of interest-bearing investments and investments in a number of start-up companies, partially offset by the maturities of interest-bearing investments. Cash was used in financing activities primarily for the payment of dividends and reduction of capital lease obligations, partially offset by cash generated by the exercise of stock options. In fiscal 1996, cash provided by operations was offset by cash used in investing activities and financing activities. Cash provided by operations resulted primarily from net income before depreciation and amortization and increases in accrued compensation and benefits, partially offset by the increase in accounts receivable and the decrease in billings in excess of earned revenues. Cash was used in investing activities primarily for additions to property and equipment, purchases of interest-bearing investments, the acquisitions of Printronic and CRMA, and an "earn-out" payment to the former shareholders of DynaMark, partially offset by the maturities of interest-bearing investments. Cash was used in financing activities primarily for the payment of dividends and reduction of capital lease obligations, partially offset by cash generated by the exercise of stock options. Future cash flows will continue to be affected by operating results, contractual billing terms and collections, investment decisions and dividend payments, if any. At September 30, 1996, the Company had no significant capital commitments other than those obligations described in Notes 3, 6 and 12 to the Consolidated Financial Statements. The Company believes that the cash and marketable securities on hand, along with cash expected to be generated by operations, will be adequate to meet its capital and liquidity needs for both the current year and the foreseeable future. QUARTERLY RESULTS The table in Note 17 to the Consolidated Financial Statements presents unaudited quarterly operating results for the last eight fiscal quarters. Management believes that all the necessary adjustments have been included in the amounts stated to present fairly the selected quarterly information, when read in conjunction with the financial statements included elsewhere in this report. This information includes all normal recurring adjustments that the Company considers necessary for a fair presentation thereof, in accordance with generally accepted accounting principles. Quarterly results may be affected by fluctuations in revenue associated with credit card solicitations, by the timing of orders for and deliveries of certain ASAP and TRIAD systems, and by the seasonality of ScoreNet purchases. With the exception of the cost of ScoreNet data purchased by the Company, most of its operating expenses are not affected by short-term fluctuations in revenues; thus short-term fluctuations in revenue may have a significant impact on operating results. However, in recent years these fluctuations were generally offset by the strong growth in revenues from services delivered through credit bureaus and third-party bankcard processors. Management believes that neither the quarterly variations in net revenues and net income nor the results of operations for any particular quarter are necessarily indicative of results of operations for full fiscal years. Accordingly, management believes that the Company's results should be evaluated on an annual basis. 18 ITEM 8. Financial Statements and Supplementary Data REPORT OF INDEPENDENT AUDITORS The Board of Directors Fair, Isaac and Company, Incorporated: We have audited the accompanying consolidated balance sheets of Fair, Isaac and Company, Incorporated, and subsidiaries as of September 30, 1996 and 1995, and the related consolidated statements of income, stockholders' equity, and cash flows for each of the years in the three-year period ended September 30, 1996. These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits. We conducted our audits in accordance with generally accepted auditing standards. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Fair, Isaac and Company, Incorporated, and subsidiaries as of September 30, 1996 and 1995, and the results of their operations and their cash flows for each of the years in the three-year period ended September 30, 1996, in conformity with generally accepted accounting principles. KPMG PEAT MARWICK LLP San Francisco, California October 23, 1996, except as to note 16, which is as of November 4, 1996 19 CONSOLIDATED STATEMENTS OF INCOME (dollars in thousands, except per share data) Years ended September 30, 1996 1995 1994 - ----------------------------------------------------------------------------- Revenues: Fair, Isaac $127,589 $96,074 $75,719 DynaMark 21,160 17,807 14,560 --------- --------- --------- Total revenues 148,749 113,881 90,279 --------- --------- --------- Costs and expenses: Cost of revenues Fair, Isaac 43,513 31,954 25,124 DynaMark 12,883 11,078 8,975 --------- --------- --------- Total costs of revenues 56,396 43,032 34,099 Sales and marketing 24,583 22,592 18,302 Research and development 7,811 3,986 3,984 General and administrative 31,199 23,696 17,293 Amortization of intangibles 734 711 806 --------- --------- --------- Total costs and expenses 120,723 94,017 74,484 --------- --------- --------- Income from operations 28,026 19,864 15,795 Other income (expense) (826) 1,582 758 --------- --------- --------- Income before income taxes 27,200 21,446 16,553 Provision for income taxes 11,021 8,751 6,504 --------- --------- --------- Net income $16,179 $12,695 $10,049 ========= ========= ======= Earnings per share $1.27 $1.00 $.81 ========= ========= ========= Shares used in computing earnings per share 12,749,000 12,723,000 12,476,000 ========== ========== ========== See accompanying notes to the consolidated financial statements. 20 CONSOLIDATED BALANCE SHEETS (dollars in thousands) September 30, 1996 1995 - ------------------------------------------------------------------------------------------------- Assets Current assets: Cash and cash equivalents $8,247 $8,321 Short-term investments 7,487 5,874 Accounts receivable, net of allowance 1996: $445; 1995: $276 27,675 18,822 Unbilled work in progress 10,276 11,299 Prepaid expenses and other current assets 4,423 2,056 Deferred income taxes 2,759 1,399 Income taxes receivable 610 -- --------- --------- Total current assets 61,477 47,771 Long-term investments 12,647 10,923 Property and equipment, net 23,219 16,815 Intangibles, net 9,557 4,957 Deferred income taxes 2,239 4,089 Other assets 3,915 3,735 --------- --------- $113,054 $88,290 ========= ========= Liabilities and stockholders' equity Current liabilities: Accounts payable and other accrued liabilities $7,466 $5,439 Accrued compensation and employee benefits 16,648 12,862 Billings in excess of earned revenues 3,666 5,314 Capitalized leases 378 391 Income taxes payable -- 1,603 --------- --------- Total current liabilities 28,158 25,609 Other liabilities 4,997 4,623 Capitalized leases 1,552 1,930 Commitments and contingencies -- -- --------- --------- Total liabilities 34,707 32,162 --------- --------- Stockholders' equity: Preferred stock -- -- Common stock 126 123 Paid in capital in excess of par value 21,174 14,508 Retained earnings 57,163 41,975 Less treasury stock (1996: 15,938; 1995: 53,562 shares at cost) (68) (228) Less pension adjustment -- (406) Cumulative translation adjustments (145) -- Unrealized gain on investment 97 156 --------- --------- Total stockholders' equity 78,347 56,128 --------- --------- $113,054 $88,290 ========= ========= <FN> See accompanying notes to the consolidated financial statements. </FN> 21 CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY Period from September 30, 1993, to September 30, 1996 (in thousands) - ------------------------------------------------------------------------------------------------------------------------------------ Common stock Paid in Unrealized Total ------------ capital in Pension Cumulative gain on stock- Par excess of Retained Treasury adjust- translation invest- holders' Shares value par value earnings stock ments adjustments ments equity ------ ----- --------- -------- ----- ----- ----------- ----- ------ Balances at September 30, 1993 11,587 $ 59 $ 11,873 $ 20,789 $(574) $(631) $ -- $-- $ 31,516 Issuance of restricted stock 21 -- -- -- -- -- -- -- -- Exercise of stock options 290 1 474 -- -- -- -- -- 475 Tax benefit of stock options -- -- 350 -- -- -- -- -- 350 Contribution/sale to ESOP 69 -- 513 -- 233 -- -- -- 746 Net income -- -- -- 10,049 -- -- -- -- 10,049 Dividends declared -- -- -- (828) -- -- -- -- (828) Pension adjustment -- -- -- -- -- 631 -- -- 631 -------- ----- -------- -------- ----- ----- ----- ----- -------- Balances at September 30, 1994 11,967 60 13,210 30,010 (341) -- -- -- 42,939 Issuance of restricted stock 4 -- 4 -- -- -- -- -- 4 Exercise of stock options 217 1 450 -- -- -- -- -- 451 Tax benefit of stock options -- -- 115 -- -- -- -- -- 115 Contribution/sale to ESOP 48 -- 729 -- 113 -- -- -- 842 Net income -- -- -- 12,695 -- -- -- -- 12,695 Dividends declared -- -- -- (668) -- -- -- -- (668) Stock dividend -- 62 -- (62) -- -- -- -- -- Adoption of SFAS No. 115 at October 1, 1994 -- -- -- -- -- -- -- (77) (77) Unrealized gain on investments -- -- -- -- -- -- -- 233 233 Pension adjustment -- -- -- -- -- (406) -- -- (406) -------- ----- -------- -------- ----- ----- ----- ----- -------- Balances at September 30, 1995 12,236 123 14,508 41,975 (228) (406) -- 156 56,128 Issuance of common stock 85 1 3,571 -- -- -- -- -- 3,572 Issuance/vesting of restricted 1 -- 115 -- -- -- -- -- 115 stock Exercise of stock options 221 2 911 -- -- -- -- -- 913 Tax benefit of stock options -- -- 1,124 -- -- -- -- -- 1,124 Contribution to ESOP 38 -- 945 -- 160 -- -- -- 1,105 Net income -- -- -- 16,179 -- -- -- -- 16,179 Dividends declared -- -- -- (991) -- -- -- -- (991) Pension adjustment -- -- -- -- -- 406 -- -- 406 Unrealized loss on investments -- -- -- -- -- -- -- (59) (59) Cumulative translation adjustments -- -- -- -- -- -- (145) -- (145) -------- ----- -------- -------- ----- ----- ----- ----- -------- Balances at September 30, 1996 12,581 $ 126 $ 21,174 $ 57,163 $ (68) $-- $(145) $ 97 $ 78,347 ======== ===== ======== ======== ===== ===== ===== ===== ======== <FN> See accompanying notes to the consolidated financial statements. </FN> 22 CONSOLIDATED STATEMENTS OF CASH FLOWS (dollars in thousands) Years ended September 30, 1996 1995 1994 - ------------------------------------------------------------------------------------------------------------------------------------ Cash flows from operating activities Net income $ 16,179 $ 12,695 $ 10,049 Adjustments to reconcile net income to cash provided by operating activities: Depreciation and amortization 7,784 6,153 4,880 Equity loss in investment 821 97 -- Deferred income taxes 294 (1,714) (1,781) Changes in operating assets and liabilities: Increase in accounts receivable (7,946) (4,852) (3,213) Decrease (increase) in unbilled work in progress 1,273 (4,709) 2,105 Decrease (increase) in prepaid expenses and other assets (2,356) (828) 6 Increase in income tax receivable (610) -- -- Increase in other assets (40) (355) (23) Increase in accounts payable and other accrued liabilities 2,115 532 1,635 Increase in accrued compensation and employee benefits 5,105 4,796 5,164 Increase (decrease) in billings in excess of earned revenues (1,648) 1,287 1,021 Decrease in income taxes payable (479) (141) (331) Decrease in other liabilities (807) -- -- -------- -------- -------- Net cash provided by operating activities 19,685 12,961 19,512 -------- -------- -------- Cash flows from investing activities Purchases of property and equipment (13,146) (10,692) (5,272) Purchase of Printronic and CRMA, net of cash acquired (1,682) -- -- Purchase of DynaMark (1,129) (2,150) (1,813) Purchases of investments (10,781) (9,240) (15,781) Proceeds from maturities of investments 5,913 7,104 9,904 Investment write-off 1,535 -- -- -------- -------- -------- Net cash used in investing activities (19,290) (14,978) (12,962) -------- -------- -------- Cash flows from financing activities Principal payments of capital lease obligations (391) (422) (532) Issuance of stock 913 494 560 Dividends paid (991) (668) (828) Repurchase of company stock -- (56) -- -------- -------- -------- Net cash used in financing activities (469) (652) (800) -------- -------- -------- Increase (decrease) in cash and cash equivalents (74) (2,669) 5,750 Cash and cash equivalents, beginning of year 8,321 10,990 5,240 -------- -------- -------- Cash and cash equivalents, end of year $ 8,247 $ 8,321 $ 10,990 ======== ======== ======== <FN> See accompanying notes to the consolidated financial statements. </FN> 23 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 1. Nature of Business and Summary of Significant Accounting Policies Nature of business Fair, Isaac and Company, Incorporated, (the "Company") is incorporated under the laws of the State of Delaware. The Company offers a variety of technological tools to enable users to make better decisions through data. The Company is a world leader in developing predictive and risk assessment models for the financial services industry. These analytical tools include credit and insurance scoring algorithms. The Company also offers direct marketing and database management services through its wholly-owned subsidiary, DynaMark, Inc. (DynaMark). Basis of consolidation The consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All significant intercompany accounts and transactions have been eliminated from the consolidated financial statements. Use of estimates The preparation of financial statements in accordance with generally accepted accounting principles requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. Actual results could differ from those estimates. Cash and cash equivalents Cash and cash equivalents consist of cash in banks and investments with an original maturity of 90 days or less at time of purchase. Investments The Company adopted Statement of Financial Accounting Standard (SFAS) No. 115, "Accounting for Certain Investments in Debt and Equity Securities," effective October 1, 1994. The impact as a result of the adoption of this Statement was not material. Investments in U.S. government obligations and marketable equity securities are classified as available for sale and carried at market value in accordance with SFAS 115. Investments in 50% or less owned companies in which the Company has the ability to exercise significant influence are accounted for using the equity method and are classified as non-marketable securities. Other investments are carried at the lower of cost or net realizable method and are classified as non-marketable securities. Investments with remaining maturity over one year are classified as long-term investments. Credit and market risk The Company invests a portion of its excess cash in U.S. government obligations and has established guidelines relative to diversification and maturities that maintain safety and liquidity. An allowance for doubtful accounts is maintained at a level which management believes is sufficient to cover potential credit losses. Actual losses and allowances have been within management's expectations. Depreciation and amortization Depreciation and amortization on property and equipment including leasehold improvements and capitalized leases are provided using the straight-line method over estimated useful lives ranging from three to eight years or the term of the respective leases. 24 Revenue recognition Revenues from contracts for the development of credit scoring systems and custom software are recognized using the percentage-of-completion method of accounting, measured by an output method based on results achieved to date compared with the results necessary to complete the contract, which approximates the ratio that incurred costs bear to estimated total completion costs. Revenues determined by the percentage-of-completion method in excess of contract billings are recorded as unbilled work in progress. Such amounts are generally billable upon reaching certain performance milestones that are defined by the individual contracts. Deposits billed and received in advance of performance under contracts are recorded as billings in excess of earned revenues. Revenues from usage-priced products and services are recognized on receipt of usage reports from the third-parties through which such products and services are delivered. Revenues under such arrangements are recorded as unbilled work in progress until collected. Revenue from shrink-wrapped products are recognized upon delivery. Revenues from products and services sold on time-based pricing, including maintenance of computer and software systems, are recognized ratably over the contract period. Software costs The Company follows one of two paths to develop software. One involves a detailed program design, which is used when introducing new technology; the other involves the creation of a working model for modification to existing technologies that has been supported by adequate testing. All costs incurred prior to the resolution of unproven functionality and features, including new technologies, are expensed as research and development. After the uncertainties have been tested and the development issues have been resolved, technological feasibility is achieved and subsequent costs such as coding, debugging and testing are capitalized. When developing software using existing technology, the costs incurred prior to the completion of a working model are expensed. Once the product design is met, this typically concludes the software development process and is usually the point at which technological feasibility is established. Subsequent expenses, including coding and testing, if any, are capitalized. For the three-year period ending September 30, 1996, technological feasibility coincided with the completion process; thus all design and development costs were expensed as research and development costs. Purchased software costs are amortized over three years. For the years ended September 30, 1996, 1995 and 1994, amortization of capitalized software was $209,000, $544,000 and $587,000, respectively. At September 30, 1996 and 1995, unamortized purchased computer software costs were $1,187,000 and $395,000, respectively. Intangibles The intangible assets consisting of goodwill and non-compete agreements arose principally from business acquisitions and are amortized on a straight-line basis over the period of expected benefit that ranges from 2 to 15 years. The Company assesses the recoverability of goodwill by evaluating the undiscounted projected results of operations over the remaining amortization period. Income taxes Income taxes are recognized during the year in which transactions enter into the determination of financial statement income, with deferred taxes being provided for temporary differences between amounts of assets and liabilities for financial reporting purposes and such amounts as measured by tax laws. Foreign currency The Company has determined that the functional currency of each foreign operation is the local currency. Assets and liabilities denominated in foreign currencies are translated into U.S. dollars at the exchange rate on the balance sheet date, while revenues and expenses are translated at average rates of exchange prevailing during the period. Translation adjustments are accumulated as a separate component of stockholders' equity. 25 Earnings per share Earnings per share are based on the weighted number of common shares outstanding and common stock equivalent shares. Common equivalent shares result from the assumed exercise of outstanding stock options that have a dilutive effect when applying the treasury stock method. Fully diluted earnings per share were approximately equal to primary earnings per share in each of the years in the three-year period ended September 30, 1996. Reclassifications Certain reclassifications were made to the 1994 and 1995 financial statements to conform to the 1996 presentation. Accounting pronouncements In 1995, the Financial Accounting Standards Board issued SFAS Statement No. 121, "Accounting for the Impairment of Long-Lived Assets to Be Disposed Of." This Statement requires that long-lived assets and certain identifiable intangibles to be held and used by an entity be reviewed for impairment whenever events or changes of circumstances indicate that the carrying amount of an asset may not be recoverable. The Company will adopt SFAS No. 121 in fiscal 1997, and the impact, if any, is not expected to be material. In 1995, the Financial Accounting Standards Board issued SFAS Statement No. 123, "Accounting for Stock-Based Compensation." Statement No. 123 allows a company either to (1) retain the current method of accounting for stock compensation for purposes of preparing its financial statements or (2) to adopt a new fair value-based method that is established by provisions of the new Statement. The Company plans to retain its current method of accounting for stock compensation when it adopts this Statement in fiscal 1997, and thus it is not expected to have an impact on the Company's financial position or results of operations. Fair value of financial instruments Cash and cash equivalents, accounts receivable, short-term investments, accounts payable and other accrued liabilities, and accrued compensation and employee benefits are reflected in the financial statements at fair value because of the short-term maturity of these instruments. The fair values of the Company's investment securities are disclosed in Note 5. 2. Dividends On May 23, 1995, the Company's Board of Directors declared a 100% stock dividend equivalent to a two-for-one stock split, payable at the close of business on June 26, 1995. The par value of the additional shares was reclassified from retained earnings to common stock. All per share amounts, options, market prices and number of shares have been restated to retroactively reflect the 100% stock dividend. Concurrent with the 100% stock dividend, the Board of Directors authorized payment of a quarterly dividend of 2 cents or 8 cents per year. Previously, dividends had been paid at a rate of 3.5 cents semi-annually or 7 cents per year. Because the change to quarterly dividends was initiated in September 1995, the rate of dividends paid in fiscal 1995 does not reflect the new annual rate. 3. Acquisitions In July 1996, the Company purchased certain assets and liabilities of Printronic Corporation of America, Inc. (Printronic), a privately held direct mail computer processing company, and effective at the close of September 30, 1996, the Company acquired 100% of the stock of Credit & Risk Management Associates, Inc. (CRMA), a privately held consulting services company. The consideration paid for Printronic and CRMA consisted of 84,735 Company shares valued at $3,572,000 plus $1,697,000 in cash. Both acquisitions have been accounted for as purchases. The results of operations of Printronic have been included in the Consolidated Financial Statements since the acquisition date; no results of operations for CRMA are included in the Consolidated Financial Statements. The purchase price for each acquisition was allocated based on estimated fair values at the dates of acquisition. The excess of the purchase prices over the fair 26 value of net assets or liabilities was $5,547,000 and has been recorded as goodwill, which will be amortized on a straight-line basis over 7 or 15 years. The CRMA purchase agreement provides for additional cash payments not to exceed $5,499,000 based on specified financial performance of CRMA through September 1999. The Company also expects to pay $100,000 in cash for Printronic due to purchase price adjustments as defined in the purchase agreement. Pro forma unaudited consolidated operating results of the Company, Printronic and CRMA for the years ended September 30, 1996 and 1995, assuming the acquisitions had been made as of October 1, 1995 and 1994, are summarized below. Pro forma summary (unaudited) Years ended September 30, (dollars in thousands except per share data) 1996 1995 - -------------------------------------------------------------------------------- Revenue $155,327 $119,349 Net income $16,251 $12,367 Earnings per share $1.27 $.97 These pro forma results have been prepared for comparative purposes only and include certain adjustments such as additional amortization expense as a result of goodwill and other intangible assets. They do not purport to be indicative of the results of operations that actually would have resulted had the combinations been in effect on October 1, 1995 and 1994, or of future results of operations of the consolidated entities. 4. Cash Flow Statement Supplemental disclosure of cash flow information: Years ended September 30, (dollars in thousands) 1996 1995 1994 - ----------------------------------------------------------------------------------------------------- Income tax payments $13,234 $10,640 $8,455 Interest paid $148 $196 $222 Non-cash investing and financing activities: Purchase of Printronic and CRMA with common stock $3,572 $-- $-- Tax benefit of stock options $1,124 $115 $350 Contributions of treasury stock to ESOP $1,105 $856 $661 Vesting of restricted stock $115 $-- $-- 5. Investments The following is a summary of available-for-sale securities and other investments at September 30, 1996 and 1995: 1996 1995 ---- ---- Gross Gross Gross Gross Amortized unrealized unrealized Fair Amortized unrealized unrealized Fair (dollars in thousands) cost gains losses value cost gains losses value - ------------------------------------------------------------------------------------------------------------------------------ Short-term investments: U.S. government obligations $ 7,475 $ 14 $ (2) $ 7,487 $ 5,883 $ 1 $ (10) $ 5,874 ========= ======== ======= ======= ======== ======= ====== ======== Long-term investments: U.S. government obligations $ 10,520 $ 99 $ (23) $10,596 $ 9,493 $ 199 -- $ 9,692 Non-marketable securities 1,900 -- -- 1,900 1,092 -- -- 1,092 Marketable equity securities 79 77 (5) 151 68 71 -- 139 --------- -------- ------- ------- -------- ------- ------ -------- $ 12,499 $ 176 $ (28) $12,647 $ 10,653 $ 270 $ -- $ 10,923 ========= ======== ======= ======= ======== ======= ====== ======== The long-term U.S. government obligations mature in one to five years. 27 For the years ended September 30, 1996 and 1995, the Company made purchases of non-marketable security investments of $2,343,000 and $1,092,000, respectively. In 1996 an investment of $1,535,000 in the non-marketable preferred stock of an early-stage enterprise was written off due to the deteriorating financial condition of the entity during the past year. The Company does not have any further financial commitments with respect to the investment. The Company also realized its equity share of losses from another non-marketable security investment of $821,000 and $97,000 for the years ended September 30, 1996 and 1995, respectively. The Company has a $466,000 receivable for operating expenses incurred by the Company on behalf of this investment, and an $821,000 payable due to this investment for funding operating losses at September 30, 1996. The Company does not have any further financial commitments with respect to this investment except for funding future operating losses, if any. 6. Property and Equipment Property and equipment at September 30, 1996 and 1995 valued at cost, consist of the following: (dollars in thousands) 1996 1995 - ------------------------------------------------------------------------------- Data processing equipment $21,295 $13,295 Office furniture, vehicles and equipment 11,350 7,964 Leasehold improvements 8,062 5,372 Capitalized leases 2,969 3,123 Less accumulated depreciation and amortization (20,457) (12,939) --------- -------- Net property and equipment $23,219 $16,815 ========= ======== Depreciation and amortization charged to operations were $7,050,000, $4,812,000 and $3,457,000 for the years ended September 30, 1996, 1995 and 1994, respectively. Capitalized leases consist primarily of one lease bearing an interest rate of 7% that matures in the year 2001. The following is a schedule, by years, of future minimum lease payments under capitalized leases, together with the present value of the net minimum lease payments at September 30, 1996: Years ended September 30 (dollars in thousands) - -------------------------------------------------------------- 1997 $506 1998 466 1999 466 2000 466 2001 375 --------- 2,279 Less: Amount representing interest (349) --------- Present value of net minimum lease payments $1,930 ========= 7. Intangibles Intangibles at September 30, 1996 and 1995, consist of the following: (dollars in thousands) 1996 1995 - ------------------------------------------------------------------------------ Goodwill $10,060 $4,815 Other 2,270 2,181 Less accumulated amortization (2,773) (2,039) ------- ------- $9,557 $4,957 ======= ======= Amortization charged to operations was $734,000, $711,000 and $806,000 for the years ended September 30, 1996, 1995 and 1994, respectively. 28 8. Income Taxes The provision for income taxes consists of the following: Years ended September 30, (dollars in thousands) 1996 1995 1994 - -------------------------------------------------------------------------- Current: Federal $8,631 $8,107 $6,456 State 1,826 2,167 1,665 Foreign 270 191 164 --------- --------- --------- 10,727 10,465 8,285 --------- --------- --------- Deferred: Federal 366 (1,441) (1,415) State (72) (273) (366) --------- --------- --------- 294 (1,714) (1,781) --------- --------- --------- $11,021 $8,751 $6,504 ========= ========= ========= Amounts for the current year are based upon estimates and assumptions as of the date of this report and could vary significantly from amounts shown on the tax returns as filed. The tax effect of significant temporary differences resulting in deferred tax assets at September 30, 1996 and 1995 are as follows: (dollars in thousands) 1996 1995 - ----------------------------------------------------------------------------- Deferred tax assets: Amortization of intangibles and other assets $1,769 $1,037 Officers' incentive 1,447 2,588 State taxes 713 758 Capital loss carryforward 610 -- Compensated absences 606 418 Property and equipment 463 465 Other -- 222 --------- --------- 5,608 5,488 --------- --------- Less valuation allowance (610) -- --------- --------- $4,998 $5,488 ========= ========= The valuation allowance for deferred tax assets as of September 30, 1996 was $610,000. The valuation allowance was needed to reduce the deferred tax assets as it is not likely that the capital loss carryforward will be realized through future capital gains. A reconciliation between the federal statutory income tax rate and the Company's effective tax rate is shown below: Years ended September 30, (dollars in thousands) 1996 1995 1994 - ----------------------------------------------------------------------------- Income tax provision at federal statutory rate of 35% in 1996, 1995 and 1994 $9,520 $7,506 $5,794 State income taxes, net of federal benefit 1,140 1,231 844 Increase in valuation allowance 610 -- -- Other (249) 14 (134) ------- ------ ------ $11,021 $8,751 $6,504 ======= ====== ====== 29 9. Employee Benefit Plans Pension plan The Company has a defined benefit pension plan that covers eligible full-time employees. The benefits are based on years of service and the employee's compensation during employment. The Company's policy is to fund the pension plan to the maximum extent for which a tax deduction is allowed. Contributions are intended to provide not only for benefits attributed to service to date but also for those expected to be earned in the future. The following table sets forth the plan's funding status at September 30, 1996 and 1995: (dollars in thousands) 1996 1995 - ----------------------------------------------------------------------------- Vested benefit obligation $6,349 $5,067 Nonvested benefit obligation 486 373 Effect of projected future earnings 2,778 2,353 -------- ------ Projected benefit obligation 9,613 7,793 Fair value of plan assets (7,883) (5,155) -------- ------ Projected benefit obligation in excess of plan assets 1,730 2,638 Unrecognized prior service cost 77 85 Unrecognized net loss (3,226) (2,759) Unrecognized net obligation remaining to be amortized (177) (196) Additional minimum liability -- 517 -------- ------ (Prepaid) accrued pension cost $(1,596) $285 ======== ====== The plan assets consist primarily of U.S. government securities and marketable equity securities. The projected benefit obligation includes an accumulated benefit obligation of $6,835,000 and $5,440,000 at September 30, 1996 and 1995, respectively. The obligation exceeded the fair value of the pension plan assets for the year ended September 30, 1995. For the year ended September 30, 1996, the Company reduced to zero the additional minimum liability of $517,000 (the intangible asset of $111,000 and pension adjustment of $406,000 in stockholders' equity) that was recorded in the year ended September 30, 1995. The weighted average discount rate and rate of increase in future compensation levels used in determining the actuarial present value of the projected benefit obligation were 8 percent and 5 percent, respectively, at September 30, 1996, and 7.5 and 5.5 percent at September 30, 1995. The expected long-term rate of return on assets was 8.5 and 7.5 percent at September 30, 1996 and 1995, respectively. The net pension cost for the fiscal years ended September 30, 1996 and 1995, included the following components: (dollars in thousands) 1996 1995 - ---------------------------------------------------------------------------- Service costs $809 $483 Interest cost on projected benefit obligation 609 500 Actual return on plan assets (362) (510) Net amortization and deferral 66 266 ------ ----- Net periodic pension plan cost $1,122 $739 ====== ===== 30 Employee stock ownership plan The Company has an Employee Stock Ownership Plan (ESOP) that covers eligible full-time employees. Contributions to the ESOP are determined annually by the Company's board of directors. In addition, the ESOP may purchase stock from the Company or its stockholders. Provisions for contributions to the ESOP were $1,445,000, $1,046,000 and $856,000 for the years ended September 30, 1996, 1995 and 1994, respectively. At September 30, 1996, the ESOP held 1,047,484 shares of Company stock. The amount of dividends on ESOP shares were $94,000, $64,000 and $85,000 for the years ended September 30, 1996, 1995 and 1994, respectively. Company stock held and paid for by the ESOP is allocated annually to participants based on employee compensation levels. Participants vest in the allocated shares at rates ranging from 0% to 30% after 1 to 7 years of employment until fully vested. Defined contribution plans The Company offers 401(k) plans for eligible employees. Eligible employees may contribute up to 15% of compensation. The Company provides a matching contribution which is vested over five years. The Company contributions to 401(k) plans were $470,000, $363,000 and $291,000 for years ended September 30, 1996, 1995 and 1994, respectively. During fiscal 1995, the Company established a supplemental retirement and savings plan for certain officers and senior management employees. Company contributions to that plan were $104,000 and $91,000 for the years ended September 30, 1996 and 1995, respectively. Officers' incentive plan The Company has an executive compensation plan for the benefit of officers. Benefits are payable based on the achievement of financial and performance objectives, which are set annually by the Board of Directors, and the market value of the Company's stock. Total expenses under the plan were $3,560,000, $4,030,000 and $3,381,000 for the years ended September 30, 1996, 1995 and 1994, respectively. The incentive earned each year is paid 50% currently, and the balance is payable over a four-year period, subject to certain adjustments, as defined in the plan, based on employment status and the market value of the Company's common stock. At September 30, 1996 and 1995, the long-term officers' incentive plan payable was $3,678,000 and $4,082,000, respectively. Employee incentive plans The Company has incentive plans for eligible employees not covered under the executive compensation plan. Awards under these plans are paid annually and are based on the achievement of certain financial and performance objectives. Total expenses under these plans were $3,919,000, $4,764,000 and $3,738,000 for the years ended September 30, 1996, 1995 and 1994, respectively. 10. Stock Common A total of 35,000,000 shares of common stock, $0.01 par value, are authorized, of which 12,581,468 shares (including 15,938 shares of treasury stock) were outstanding at September 30, 1996, and 12,289,862 shares (including 53,562 shares of treasury stock) were outstanding at September 30, 1995. Preferred A total of 1,000,000 shares of preferred stock, $0.01 par value, are authorized; no preferred stock has been issued. 31 11. Stock Option Plans Officers, key employees and non-employee directors have been granted options under the Company's stock option plans to purchase Company common stock at fair market value at the date of grant. Total options exercisable were 316,930 and 449,900 at September 30, 1996 and 1995, respectively. The following is a summary of changes in options outstanding during the three years in the period ended September 30, 1996: Number Exercise of price shares per share - ------------------------------------------------------------------------------ Options outstanding September 30, 1993 1,083,000 $1.11-$8.50 Granted 142,000 $13.25-$15.38 Forfeitures (68,000) $8.25-$8.50 Exercised (289,600) $1.11-$3.50 ---------- Options outstanding September 30, 1994 867,400 $1.11-$15.38 Granted 161,850 $19.31-$28.38 Exercised (217,500) $1.11-$8.50 ---------- Options outstanding September 30, 1995 811,750 $1.89-$28.38 Granted 285,500 $27.38-$41.88 Exercised (222,140) $1.89-$8.50 --------- Options outstanding September 30, 1996 875,110 $2.63-$41.88 ========== 12. Commitments and Contingencies The Company conducts certain of its operations in facilities occupied under non-cancelable operating leases with lease terms in excess of one year. The leases provide for annual increases based upon the Consumer Price Index or fixed increments. Minimum future rental commitments under operating leases are as follows: Year ending September 30, (dollars in thousands) - -------------------------------------------------------------- 1997 $4,742 1998 3,809 1999 3,550 2000 3,480 2001 3,102 Thereafter 2,879 ------- $21,562 ======= Rent expense under operating leases, including month-to-month leases, was $4,608,000, $2,939,000 and $2,155,000 for the years ended September 30, 1996, 1995 and 1994, respectively. The Company is involved in various claims and legal actions arising in the ordinary course of business. In the opinion of management, the ultimate disposition of these matters will not have a material adverse effect on the Company's consolidated financial condition. 32 13. Segment Information The Company operates principally in the financial services industry. Its DynaMark subsidiary provides services to the direct marketing industry. Operations in other industries are less than 10% of consolidated revenues. The Company's international operations consist primarily of sales and service offices. Substantially all foreign sales are exports. The Company's revenues from customers outside the United States were $21,846,000, $14,851,000 and $12,531,000 for the years ended September 30, 1996, 1995 and 1994, respectively. 14. Significant Customer For the years ended September 30, 1996, 1995 and 1994, the Company had a major customer who contributed net revenues of $15,444,000, $10,507,000 and $8,546,000, respectively. At September 30, 1996 and 1995, unbilled work in progress included balances due from this customer of $1,097,000 and $895,000, respectively. 15. Other Income (Expense) Other income (expense) for the years ended September 30, 1996, 1995 and 1994, consist of the following: (dollars in thousands) 1996 1995 1994 - ------------------------------------------------------------------------ Interest income $1,661 $1,547 $872 Investment write-off (1,535) -- -- Equity loss in investment (821) (97) -- Interest expense (148) (196) (100) Foreign currency gain (loss) (97) 261 -- Other 114 67 (14) ------- ------- ------ $ (826) $1,582 $758 ======= ======= ====== 16. Subsequent Event On November 4, 1996, the Company sold the assets and certain liabilities of the personalization business within DynaMark for $510,000. For the years ended September 30, 1996, 1995 and 1994, the personalization business accounted for approximately $2,938,000, $3,983,000 and $4,037,000 in revenues, respectively. 33 17. Supplementary Financial Data (Unaudited) The following table presents selected unaudited consolidated financial results for each of the eight quarters in the two-year period ended September 30, 1996. In the Company's opinion, this unaudited information has been prepared on the same basis as the audited information and includes all adjustments (consisting of only normal recurring adjustments) necessary for a fair statement of the financial information for the period presented. (in thousands except Dec. 31, Mar. 31, June 30, Sept. 30, per share data) 1994 1995 1995 1995 - -------------------------------------------------------------------------------- Revenues $25,632 $26,383 $28,675 $33,192 Cost of revenues 9,337 10,436 10,812 12,447 -------- --------- --------- --------- Gross profit $16,295 $15,947 $17,863 $20,745 ======== ========= ========= ========= Net income $2,822 $2,928 $3,130 $3,816 ======== ========= ========= ========= Earnings per share $.22 $.23 $.25 $.30 ======== ========= ========= ========= Shares used in computing earnings per share 12,676 12,706 12,754 12,779 ======== ========= ========= ========= (in thousands except Dec. 31, Mar. 31, June 30, Sept. 30, per share data) 1995 1996 1996 1996 - -------------------------------------------------------------------------------- Revenues $32,628 $35,275 $37,119 $43,727 Cost of revenues 13,173 13,530 14,281 15,412 -------- --------- --------- --------- Gross profit $19,455 $21,745 $22,838 $28,315 ======== ========= ========= ========= Net income $3,524 $4,373 $4,298 $3,984 ======== ========= ========= ========= Earnings per share $.28 $.34 $.34 $.31 ======== ========= ========= ========= Shares used in computing earnings per share 12,761 12,803 12,745 12,718 ======== ========= ========= ========= ITEM 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure None. 34 PART III ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT The required information regarding Directors of the registrant is incorporated by reference from the information under the caption "Election of Directors - Nominees" in the Company's definitive proxy statement for the Annual Meeting of Stockholders to be held on February 4, 1997. The required information regarding Executive Officers of the registrant is contained in Part I of this Form 10-K. The required information regarding compliance with Section 16(a) of the Securities Exchange Act is incorporated by reference from the information under the caption "Section 16(a) Beneficial Ownership Reporting Compliance" in the Company's definitive proxy statement for the Annual Meeting of Stockholders to be held on February 4, 1997. ITEM 11. EXECUTIVE COMPENSATION Incorporated by reference from the information under the captions "Compensation of Directors and Executive Officers," "Compensation Committee Interlocks and Insider Participation," and "Director Consulting Arrangement" in the Company's definitive proxy statement for the Annual Meeting of Stockholders to be held on February 4, 1997. ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT Incorporated by reference from the information under the caption "Stock Ownership" in the Company's definitive proxy statement for the Annual Meeting of Stockholders to be held on February 4, 1997. ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS Incorporated by reference from the information under the captions "Director Consulting Arrangement" and "Compensation Committee Interlocks and Insider Participation" in the Company's definitive proxy statement for the Annual Meeting of Stockholders to be held on February 4, 1997. 35 PART IV ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K Reference Page Form 10-K (a) 1. Consolidated financial statements: Report of Independent Auditors............................................... 19 Consolidated statements of income for each of the years in the three-year period ended September 30, 1996....................... 20 Consolidated balance sheets at September 30, 1996 and September 30, 1995...................................................... 21 Consolidated statements of stockholders' equity for each of the years in the three-year period ended September 30, 1996................. 22 Consolidated statements of cash flows for each of the years in the three-year period ended September 30, 1996................. 23 Notes to consolidated financial statements................................... 24 2. Financial statement schedule: Independent auditors' report on financial statement schedule................. 40 II Valuation and qualifying accounts at September 30, 1996 and 1995.... 41 3. Exhibits: 2.1 Asset Purchase Agreement, dated December 31, 1992, by and between the Registrant and DynaMark, Inc., filed as Exhibit 2.1 to the Company's report on Form 8-K dated December 31, 1992, and incorporated herein by reference. 2.2 Employment and Non-Competition Agreement, dated December 31, 1992, by and between the Registrant and Kenneth M. Rapp, filed as Exhibit 2.2 to the Company's report on Form 8-K dated December 31, 1992, and incorporated herein by reference.* 3.1 Restated Certificate of Incorporation of the Company. 3.2 Restated By-laws of the Company. 4.1 Registration Rights Agreement dated July 19, 1996, among the Company, Leo Yochim, and Susan Keenan. 4.2 Registration Rights Agreement dated September 30, 1996, among the Company, Donald J. Sanders, Paul A. Makowski, and Lawrence E. Dukes. 10.1 Company's Stock Option Plan (1984) and form of Stock Option Agreement, filed as Exhibit 10.1 to the Registration Statement and incorporated herein by reference.* 10.2 Company's 1987 Stock Option Plan, filed as Exhibit 10.2 to the Registration Statement and incorporated herein by reference.* 36 10.3 Lease dated April 28, 1995, between CSM Investors, Inc., and DynaMark, Inc. filed as Exhibit 10.3 to the Company's report on Form 10-K for the fiscal year ended September 30, 1995, and incorporated herein by reference. 10.4 Fair, Isaac and Company, Inc. Officers' Incentive Plan (effective October 1, 1992), filed as Exhibit 10.4 to the Company's report on Form 10-K for the fiscal year ended September 30, 1994, and incorporated herein by reference.* 10.5 Lease, dated October 30, 1983, between S.R.P. Limited Partnership and the Company, as amended, filed as Exhibit 10.7 to the Registration Statement and incorporated herein by reference. 10.6 Stock Option Plan for Non-Employee Directors, filed as Exhibit 10.8 to the Company's report on Form 10-K for the fiscal year ended September 30, 1988 and incorporated herein by reference.* 10.7 Lease dated July 1, 1993, between The Joseph and Eda Pell Revocable Trust and the Company and the First through Fifth Addenda thereto filed as Exhibit 10.7 to the Company's report on Form 10-K for the fiscal year ended September 30, 1995, and incorporated herein by reference. 10.8 First Amendment to the Company's 1987 Stock Option Plan, filed as Exhibit 10.11 to the Company's report on Form 10-K for the fiscal year ended September 30, 1989, and incorporated herein by reference.* 10.9 First Amendment to the Company's Stock Option Plan for Non-Employee Directors, filed as Exhibit 10.12 to the Company's report on Form 10-K for the fiscal year ended September 30, 1989, and incorporated herein by reference.* 10.10 Amendment Number 1 to Stock Option Plan (1984) of the Company, filed as Exhibit 10.13 to the Company's report on Form 10-K for the fiscal year ended September 30, 1989, and incorporated herein by reference.* 10.11 Addendum Number Seven to lease between S.R.P. Limited Partnership and the Company filed as Exhibit 10.15 to the Company's report on Form 10-K for the fiscal year ended September 30, 1990, and incorporated herein by reference. 10.12 Addenda Numbers Eight and Nine to lease between SRP Limited Partnership and the Company filed as Exhibit 10.12 to the Company's report on Form 10-K for the fiscal year ended September 30, 1995, and incorporated herein by reference. 10.13 Lease, dated September 5, 1991, between 111 Partners, a California general partnership, and the Company filed as Exhibit 10.20 to the Company's report on Form 10-K for the fiscal year ended September 30, 1991, and incorporated herein by reference. 10.14 Construction Loan Agreement dated September 5, 1991, between 111 Partners and the Company filed as Exhibit 10.21 to the Company's report on Form 10-K for the fiscal year ended September 30, 1991, and incorporated herein by reference. 10.15 Consulting contract between the Company and William R. Fair dated April 10, 1991 filed as Exhibit 10.22 to the Company's report on Form 10-K for the fiscal year ended September 30, 1991, and incorporated herein by reference.* 10.16 Fair, Isaac and Company, Incorporated 1992 Long-term Incentive Plan as amended and restated effective November 21, 1995.* 10.17 Consulting Contracts between the Company and Robert M. Oliver effective January 1, 1995 and July 1, 1995 filed as Exhibit 10.17 to the Company's report on form 10-K for the fiscal year ended September 30, 1995, and incorporated herein by reference.* 10.18 Lease dated May 1, 1995, between Control Data Corporation and DynaMark, Inc. filed as Exhibit 10.18 to the Company's report on Form 10-K for the fiscal year ended September 30, 1995, and incorporated herein by reference. 37 10.19 Lease dated April 10, 1994, between Leed Properties and DynaMark, Inc., filed as Exhibit 10.19 to the Company's report on Form 10-K for the fiscal year ended September 30, 1994, and incorporated herein by reference. 10.20 Fair, Isaac Supplemental Retirement and Savings Plan and Trust Agreement effective November 1, 1994, filed as Exhibit 10.20 to the Company's report on Form 10-K for the fiscal year ended September 30, 1994, and incorporated herein by reference.* 10.21 Lease dated July 10, 1993, between the Joseph and Eda Pell Revocable Trust and the Company filed as Exhibit 10.21 to the Company's report on Form 10-K for the fiscal year ended September 30, 1995, and incorporated herein by reference. 10.22 Lease dated October 11, 1993, between the Joseph and Eda Pell Revocable Trust and the Company and the First through Fourth Addenda thereto filed as Exhibit 10.22 to the Company's report on Form 10-K for the fiscal year ended September 30, 1995, and incorporated herein by reference. 10.23 Fourth Contract Extension, dated April 7, 1995, to the Consulting Contract between the Company and William R. Fair, filed as Exhibit 10.23 to the Company's report on Form 10-K for the fiscal year ended September 30, 1995, and incorporated herein by reference.* 10.24 Exchange Agreement and Plan of Reorganization dated July 19, 1996, among DynaMark, Inc., Printronic Corporation of America, Inc., Leo R. Yochim, and Susan Keenan. 10.25 Agreement and Plan of Merger and Reorganization dated September 30, 1996, among the Company, FIC Acquisition Corporation, Credit & Risk Management Associates, Inc., Donald J. Sanders, Paul A. Makowski, and Lawrence E. Dukes. 10.26 Contract between the Company and Dr. Robert M. Oliver dated April 2, 1996.* 10.27 Letter of Intent dated July 15, 1996, between the Company and Village Properties, and the First Amendment thereto dated July 18, 1996. 10.28 Office Building Lease dated November 14, 1996, between the Company and Regency Center. 10.29 Sixth and Seventh Addenda to the Lease dated July 1, 1993, between the Company and the Joseph and Eda Pell Revocable Trust. 10.30 First and Second Addenda to the Lease dated July 10, 1993, between the Company and the Joseph and Eda Pell Revocable Trust. 10.31 Fifth Addendum to the Lease dated October 11, 1993, between the Company and the Joseph and Eda Pell Revocable Trust. 11.1 Computation of net income per common share. 13.1 Annual Report to Stockholders for the Fiscal Year Ended September 30, 1996. 21.1 Subsidiaries of the Company. 23.1 Consent of KPMG Peat Marwick LLP (see page 42 of this Form 10-K). 24.1 Power of Attorney (see page 39 of this Form 10-K). 27 Financial Data Schedule. * Management contract or compensatory plan or arrangement. 38 (b) Reports on Form 8-K: No reports on Form 8-K were filed with the Securities and Exchange Commission during the fiscal quarter ended September 30, 1996. SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized. FAIR, ISAAC AND COMPANY, INCORPORATED DATE: December 26, 1996 By PETER L. MCCORKELL ---------------------------------------- Peter L. McCorkell Senior Vice President, Secretary and General Counsel POWER OF ATTORNEY KNOW ALL PERSONS BY THESE PRESENTS, that each person whose signature appears below constitutes and appoints PETER L. McCORKELL his attorney-in-fact, with full power of substitution, for him in any and all capacities, to sign any amendments to this Report on Form 10-K and to file the same, with exhibits thereto and other documents in connection therewith, with the Securities and Exchange Commission, hereby ratifying and confirming all that said attorney-in-fact, or his substitute or substitutes, may do or cause to be done by virtue hereof. Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated. LARRY E. ROSENBERGER President, Chief Executive Officer December 26, 1996 - ---------------------------------------- (Principal Executive Officer) and Director Larry E. Rosenberger PATRICIA COLE Senior Vice President, Chief December 26, 1996 - ---------------------------------------- Financial Officer and Controller Patricia Cole A. GEORGE BATTLE Director December 26, 1996 - ---------------------------------------- A. George Battle BRYANT J. BROOKS Director December 26, 1996 - ---------------------------------------- Bryant J. Brooks H. ROBERT HELLER Director December 26, 1996 - ---------------------------------------- H. Robert Heller GUY R. HENSHAW Director December 26, 1996 - ---------------------------------------- Guy R. Henshaw DAVID S. P. HOPKINS Director December 26, 1996 - ---------------------------------------- David S. P. Hopkins ROBERT M. OLIVER Director December 26, 1996 - ---------------------------------------- Robert M. Oliver ROBERT D. SANDERSON Director December 26, 1996 - ---------------------------------------- Robert D. Sanderson JOHN D. WOLDRICH Director December 26, 1996 - ---------------------------------------- John D. Woldrich 39 Independent Auditors' Report The Board of Directors Fair, Isaac and Company, Incorporated: Under date of October 23, 1996, except as to note 16, which is as of November 4, 1996, we reported on the consolidated balance sheets of Fair, Isaac and Company, Incorporated and subsidiaries as of September 30, 1996 and 1995, and the related consolidated statements of income, stockholders' equity, and cash flows for each of the years in the three-year period ended September 30, 1996, which are included in the 1996 annual report on Form 10-K. In connection with our audits of the aforementioned consolidated financial statements, we also audited the related financial statement schedule in the 1996 annual report on Form 10-K. This financial statement schedule is the responsibility of the Company's management. Our responsibility is to express an opinion on this financial statement schedule based on our audits. In our opinion, such financial statement schedule, when considered in relation to the basic consolidated financial statements taken as a whole, presents fairly, in all material respects, the information set forth therein. KPMG PEAT MARWICK LLP San Francisco, California October 23, 1996, except as to note 16, which is as of November 4, 1996 40 SCHEDULE II FAIR, ISAAC AND COMPANY, INCORPORATED VALUATION AND QUALIFYING ACCOUNTS RULE 12-09 SEPTEMBER 30, 1996 AND 1995 Additions Balance at ----------------------------- Balance at Beginning Charged End of Description of Period to Expense Other (1) Write Offs Period ----------- --------- ---------- --------- ---------- ------ September 30, 1996: Allowance for Doubtful Accounts $276,450 $574,000 $11,000 $(416,450) $445,000 September 30, 1995: Allowance for Doubtful Accounts $429,000 $-- $-- ($152,550) $276,450 <FN> (1) Amount represents the allowance recorded due to the acquisition of Credit & Risk Management Associates, Inc. </FN> 41 Consent of Independent Auditors The Board of Directors Fair, Isaac and Company, Incorporated: We consent to incorporation by reference in the registration statement (No. 33-20349) on Form S-8, the registration statement (No. 33-26659) on Form S-8, the registration statement (No. 33-63428) on Form S-8, the registration statement (No. 33-33057) on Form S-8, and the registration statement (No. 333-02121) on Form S-8 of Fair, Isaac and Company, Incorporated and subsidiaries of our report dated October 23, 1996, except as to note 16, which is as of November 4, 1996, relating to the consolidated balance sheets of Fair, Isaac and Company, Incorporated and subsidiaries as of September 30, 1996 and 1995, and the related consolidated statements of income, stockholders' equity, and cash flows for each of the years in the three-year period ended September 30, 1996, which report appears in the September 30, 1996 annual report on Form 10-K of Fair, Isaac and Company, Incorporated, and subsidiaries. KPMG PEAT MARWICK LLP San Francisco, California December 26, 1996 42 EXHIBIT INDEX TO FAIR, ISAAC AND COMPANY, INCORPORATED REPORT ON FORM 10-K FOR THE FISCAL YEAR ENDED SEPTEMBER 30, 1996 Exhibit No. Exhibit - ----------- ------- 3.1 Restated Certificate of Incorporation of the Company. 3.2 Restated By-laws of the Company. 4.1 Registration Rights Agreement dated July 19, 1996, among the Company, Leo Yochim, and Susan Keenan. 4.2 Registration Rights Agreement dated September 30, 1996, among the Company, Donald J. Sanders, Paul A. Makowski, and Lawrence E. Dukes. 10.16 Fair, Isaac and Company, Incorporated 1992 Long-term Incentive Plan as amended and restated effective November 21, 1995. 10.24 Exchange Agreement and Plan of Reorganization dated July 19, 1996, among DynaMark, Inc., Printronic Corporation of America, Inc., Leo R. Yochim, and Susan Keenan. 10.25 Agreement and Plan of Merger and Reorganization dated September 30, 1996, among the Company, FIC Acquisition Corporation, Credit & Risk Management Associates, Inc., Donald J. Sanders, Paul A. Makowski, and Lawrence E. Dukes. 10.26 Contract between the Company and Dr. Robert M. Oliver dated April 2, 1996. 10.27 Letter of Intent dated July 15, 1996, between the Company and Village Properties, and the First Amendment thereto dated July 18, 1996. 10.28 Office Building Lease dated November 14, 1996, between the Company and Regency Center. 10.29 Sixth and Seventh Addenda to the Lease dated July 1, 1993, between the Company and the Joseph and Eda Pell Revocable Trust. 10.30 First and Second Addenda to the Lease dated July 10, 1993, between the Company and the Joseph and Eda Pell Revocable Trust. 10.31 Fifth Addendum to the Lease dated October 11, 1993, between the Company and the Joseph and Eda Pell Revocable Trust. 11.1 Computation of net income per common share. 13.1 Annual Report to Stockholders for the Fiscal Year Ended September 30, 1996. 21.1 Subsidiaries of the Company. 27 Financial Data Schedule. 43